Location: Remote - US
About Backblaze
Backblaze provides reliable, high-availability cloud storage and backup trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze Computer Backup protects the data of hundreds of thousands of customers, backing up laptops and desktops across Windows and macOS to the Backblaze cloud. We build durable, scalable systems with a strong emphasis on reliability, product quality, and a great customer experience.
Role Overview
We are looking for a Senior Software Development Manager to lead the team responsible for Backblaze Computer Backup, spanning both the cross-platform desktop client and the backend services that receive, store, and restore customer data. The entire Computer Backup engineering team reports into this role, which you will run through Desktop and Backend Leads who own the day-to-day of their areas. You will set the long-term technical direction for the product, own its multi-quarter delivery strategy, and hold accountability for the team’s budget and results.
This is a hands-on management role. You will take part in architecture discussions, code reviews, and technical decisions across both the desktop and backend sides of the product, while also owning strategy, budget, and the growth of your staff. The right candidate brings strong experience running agile teams, experience managing managers or team leads, deep expertise in system architecture, and a track record of leading distributed, remote-first engineering teams. You bring 7+ years of engineering management experience and enthusiasm for how AI-assisted development is changing the way software gets built.
What You'll Be Doing
Lead the full Computer Backup engineering team, which reports into this role, with Desktop and Backend Leads running the day-to-day of their areas.
Set the long-term technical direction for Computer Backup, ensuring architecture and platform decisions hold up as the product and customer base grow.
Own the multi-quarter delivery strategy for Computer Backup, and partner with Product leadership to help set the roadmap and negotiate scope, schedule, and priorities.
Hold accountability for the team’s budget and spend, aligning headcount, tooling, and infrastructure investment with business priorities.
Make technical and organizational decisions with broad, long-term impact, including shared platform components and infrastructure that other teams depend on.
Ensure the desktop and backend areas operate well together, with shared goals and a consistent agile delivery process.
Provide oversight of the team’s agile process, ensuring ceremonies such as sprint planning, backlog refinement, standups, and retrospectives are run well and consistently across both areas.
Own delivery across the client and backend, from planning and design through implementation and post-launch support, partnering with dedicated QA and release teams for testing and delivery.
Ensure the reliability, performance, and maintainability of the backup client and backend services that customers depend on to protect their data.
Champion engineering quality by growing unit testing and other automated test coverage, and by keeping testing a first-class part of how the team builds and ships software.
Take part hands-on in code reviews, architecture decisions, and technical problem-solving across both desktop and server work.
Champion the effective use of AI-assisted development tools, guide the team in adopting agentic coding practices, and help establish norms around AI-augmented workflows.
Continuously improve team productivity by identifying bottlenecks, refining processes, and investing in tooling and practices that help engineers do their best work.
Negotiate directly with senior leadership and major customers on significant matters, represent the team in executive reviews, and communicate risks and trade-offs with clear recommendations.
What We Are Looking For
7+ years of engineering management experience, including managing managers or team leads, ideally in a cloud, SaaS, desktop software, or platform engineering environment.
Experience setting long-term technical direction and system architecture for a growing product or platform.
Experience owning multi-quarter technical and delivery strategy and helping shape a product roadmap.
Experience negotiating scope, schedule, and priorities with product and senior leadership.
Accountability for a team or departmental budget, including resourcing and investment decisions.
Deep experience with agile development processes, including scrum, sprint planning, backlog management, estimation, and retrospectives, with a track record of ensuring these ceremonies are run well and consistently for a delivery team.
Demonstrated experience managing distributed, remote engineering teams, including strong async communication and remote collaboration practices.
Strong software engineering background with deep expertise in system architecture, able to engage hands-on in technical discussions, design reviews, and architectural decisions.
Solid command of the full software development lifecycle, from requirements and design through deployment and production support.
A strong commitment to engineering quality, including the value of unit testing and automated test coverage, and a track record of building testing into a team’s everyday practice.
Experience delivering software across desktop clients, backend services, or both.
Excellent communicator and negotiator, able to work directly with senior leadership and major customers and to escalate risks early with clear recommendations.
Familiarity with AI agentic coding tools such as Claude Code and Codex is a plus; we actively use them and value leaders who encourage their adoption.
Why Backblaze
Lead the organization building software that protects the data of hundreds of thousands of customers worldwide.
Own a complete product end to end, from the desktop experience customers see to the backend that keeps their data safe.
Shape the strategy, structure, and leadership team of a core product line, with direct access to senior leadership.
Collaborate with experienced engineering, product, and QA teams in a flat, low-bureaucracy environment.
Competitive compensation and benefits.
Remote-first culture supporting work-life balance.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $205,000-$255,000.
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an
Equal Opportunity Employer.
Location: Mexico; Brazil
Join One of the Fastest-Growing Online Education Companies in the World
At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.
Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.
Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.
This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.
Why This Role Is Different
At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.
You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.
You'll Love This Role If You:
Enjoy solving complex customer challenges with creative solutions
Thrive in a fast-paced, KPI-driven environment
Are an exceptional negotiator who can create win-win outcomes
Love using data to improve processes and business performance
Enjoy coaching others and sharing best practices
Are highly organized and take ownership of your work
Communicate confidently with customers and cross-functional teams
Believe outstanding customer experiences drive long-term business success
What You'll Do
Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
Identify opportunities to automate retention processes and improve operational efficiency
Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses
Requirements
What We're Looking For
3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
Excellent English communication skills, both written and spoken
Proven experience supporting customers in the US market
Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
Experience managing refund requests, payment recovery, billing issues, and installment collections
Ability to navigate difficult customer conversations with empathy while protecting company interests
A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
Strong ownership, problem-solving, and decision-making skills
Excellent organizational skills and attention to detail
Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
Previous leadership, mentoring, or process improvement experience is a strong plus
Nice to Have
Experience in the online education or EdTech industry
Experience in high-ticket B2C sales environments
Previous experience leading or mentoring a retention team
Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
Experience working with subscription or installment payment models
Knowledge of billing operations, chargebacks, and payment recovery processes
Experience analyzing customer retention metrics to drive business improvements
Comfortable working in a fast-paced, performance-driven environment
Experience collaborating across Sales, Finance, Product, and Customer Success teams
Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms
Benefits
What We Offer
Competitive Compensation
:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
Learn and Grow
:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
Remote-First Culture:
Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
Health & Wellbeing:
Gym membership reimbursement,Mental health support, Generous paid vacation allowance
Why Join ELVTR?
Make an Impact:
Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
Grow Your Career:We're
committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
Join a Winning Team:
Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.
Ready to Help Shape the Future of Online Learning?
If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.
Apply today and become part of ELVTR's next chapter of growth.
ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
About the role
We have an exciting opportunity within our Operations team for an intern who would be interested in learning our Payments and Reconciliations processes. It is a fast paced environment and you are guaranteed to learn a lot from our motivated team of experts who value innovation, excellence, and shared growth in a results-driven environment. In this role, you will support the team in ensuring seamless delivery of day-to-day BAU tasks.
What you’ll do:
- Timely processing and reconciliation of all inbound and outbound payments and treasury processes, ensuring accuracy and efficiency
- Monitoring customer payments and all related transactions to support smooth and reliable cash flows
- Preparing cash & securities reconciliation reports
- Investigating and resolving any discrepancies between internal cash records and external statements
- Proper monitoring of the operations bank accounts ensuring that balances are supported at all times.
- Providing support for customer queries, audit processes, and ensuring smooth communication with banking partners
What you bring:
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field is preferred
- Strong investigative and analytical skills; ability to identify errors
- Fluent in English - both written and verbal. German is a strong advantage
- Exceptional ability to communicate and foster positive business relationships with both internal and external stakeholders
- Ability to work under pressure and meet deadlines
- Ability to handle high-pressure situations and meet deadlines
- Experience in data analysis and process automation using data visualization tools, SQL, Python, or similar is a plus
HOW WE UPVEST IN YOU:
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Singapore
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As a
Solutions Engineer (APAC)
at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region.
What You Will Be Doing:
Solution Consulting:
Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly.
Product Demonstrations:
Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
Technical Discovery & Qualification:
Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
Account Expansion & Upselling:
Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows).
PoC Execution:
Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes.
Sales & Account Support:
Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication.
Integration Consulting:
Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts.
Stakeholder Engagement:
Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends.
About You:
Ability to quickly master new technologies and articulate complex technical concepts into clear business value for both technical and commercial audiences.
Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures (hands-on coding background is a plus, but not required).
Outstanding verbal and written communication skills, with confidence presenting to cross-functional stakeholders (prior client-facing or presales experience is a strong advantage).
Sharp analytical, problem-solving, and troubleshooting mindset when dealing with integrations and customer requirements.
Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance (domain exposure is a bonus, but not mandatory).
Full professional fluency in
English and Chinese
(written and spoken).
Flexibility and willingness to travel across the EMEA region for key customer meetings, workshops, and industry events.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Client Delivery Vice President to join the Annuities Platform team. This role is responsible for leading the successful delivery of client implementations and ongoing client delivery portfolios. This individual serves as a senior client-facing leader accountable for delivery outcomes, client satisfaction, and operational discipline.
This role will lead delivery teams across multiple concurrent engagements, partnering closely with clients and internal stakeholders to ensure priorities are clear, risks are addressed early, and commitments are met. This leader will bring strong executive presence, sound judgment, and a structured approach to solving complex delivery challenges while continuously improving the processes, practices, and operating models that support scalable client delivery. This role requires a highly organized, detail-oriented leader who can build trusted client relationships, guide decision-making, and maintain accountability across teams while balancing client value, delivery quality, commercial impact, and long-term scalability.
Responsibilities
Serve as the senior delivery leader for assigned client portfolios, building trusted relationships and ensuring delivery strategies are aligned to client business objectives.
Own end-to-end delivery outcomes across multiple concurrent client implementations, including timelines, quality, scope, risks, dependencies, and executive stakeholder alignment.
Lead and develop teams of Project Managers, Business Analysts, and delivery resources, creating clarity, accountability, and consistent execution across engagements.
Establish and maintain strong delivery governance, including clear decision-making forums, escalation paths, change control, scope management, and portfolio health reporting.
Guide clients and internal teams through delivery trade-offs, ensuring requests are assessed against scope, timeline, resourcing, commercial impact, and overall client value.
Identify delivery risks proactively, resolve complex issues, and drive practical solutions that protect client outcomes and support long-term scalability.
Own portfolio financial performance, including P&L, margin targets, revenue performance, resource planning, and risk mitigation.
Create executive-level visibility into portfolio health, key risks, scope decisions, dependencies, milestones, and actions required to support successful delivery.
Partner closely with the Product team to translate client feedback, implementation learnings, recurring pain points, and enhancement needs into clear, actionable insights.
Collaborate with the Sales, Support, Operations, and Product teams to improve handoffs, align expectations, resolve cross-functional dependencies, and strengthen the overall client experience.
Drive continuous improvement in delivery processes, playbooks, metrics, automation opportunities, and operating practices to increase consistency, efficiency, and predictability.
Identify opportunities to expand client value while ensuring delivery commitments, scope considerations, and commercial implications are clearly understood.
Qualifications
10+ years of experience in client delivery, implementation, program leadership, or professional services within SaaS, technology, financial services, or a similarly complex environment
Proven success leading complex client implementations and delivery portfolios with accountability for scope, timelines, quality, client satisfaction, and business outcomes
Strong executive presence with the ability to build trust with senior client stakeholders, communicate clearly, guide decision-making, and lead productive conversations around priorities and trade-offs
Demonstrated ability to manage scope, establish governance, hold stakeholders accountable, and maintain delivery discipline while preserving strong client relationships
Experience diagnosing complex delivery challenges, identifying root causes, and implementing practical, scalable solutions across teams and client engagements
Experience partnering with product teams to translate client needs, implementation feedback, and recurring themes into actionable product insights and prioritization inputs
Track record of building, improving, or enforcing delivery processes, governance models, implementation playbooks, metrics, and operating rhythms
Experience leading and developing teams of project managers, business analysts, implementation consultants, or other delivery resources
Strong commercial judgment, including experience managing delivery financials, margin performance, resource planning, revenue impact, and client commitments
Highly organized, detail-oriented, and comfortable operating across multiple concurrent priorities in a fast-paced environment
Experience with project, portfolio, and resource management tools such as Jira, Kantata, or similar platforms
Benefits
The base salary range for this role is $130,000 to $150,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Des Moines area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Canada; Calgary; Boston; Nashville; Richmond; Phoenix; Seattle; United States; Vancouver; North America | Utah; Ottawa; Toronto; Montreal
Workplace: Remote
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Why this role?
We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans - by way of feedback. By labelling, ranking, auditing, and correcting text output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech.
Cohere seeks dynamic and dedicated Data Annotators with exceptional Modern Standard German Writing, Translation, and Data Manipulation skill.
Please Note: This is a part-time independent contractor position available within Canada. We seek candidates who are able to commit to 16 hours per week minimum at a 30 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 months contract. Performance incentives included!
As a Data Annotation Specialist, you will:
- Label and Rank: Accurately label and rank machine learning data with advanced proficiency in German, ensuring data integrity and quality.
- Audit and Correct: Scrutinize and rectify any inaccuracies in language data (may include text, image, JSON, TSV/CSV, Markdown), maintaining the highest standard of data accuracy.
- Reading and Text-Based Tasks: Efficiently complete reading and text-based assignments, with high attention to detail.
- Preference-Based Tasks: Evaluate and complete tasks, assessing which responses in German best conform to project guidelines.
- Recommend Optimizations: Identify and suggest opportunities for improving data quality and model performance in German language tasks.
- Provide Feedback: Collaborate and communicate effectively, providing feedback to cross-functional team members, particularly on German language-related matters.
- Detail-Oriented Execution: Maintain meticulous attention to detail while performing repetitive and precise tasks, particularly when working with language data.
You may be a good fit if you have:
- Language Proficiency: Native or near-native proficiency in German; excellent command over English.
- Expert reading and writing skills - which you are ready to prove on our written test.
- Basic familiarity with JSON/TSV/CSV/Markdown data manipulation.
- Strong attention to detail and commitment to accuracy - you’re the type to proofread all of your emails!
- High tolerance for repetitive and monotonous work.
- Ability to follow complex instructions, navigate ambiguity and work independently.
- Superb sense of urgency and time management.
- Curiosity about technology and a knack for tackling problems in creative ways.
- A reliable laptop.
The Candidate Journey:
Initial Screening - Once you have submitted your application our Talent Team will review your resume and writing samples.
Virtual Annotation Test - This assignment will test your written skill through various language-based tasks, such as a a writing sample, interacting with a chat bot, and more.
Video Screen - If selected to move forward, you will have a short video call with a member of our Operations Team!
Offer - Independent Contractor Agreement
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
Location: Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As Senior Operational Risk Analyst, you will be a core member of Capital.com's risk function, reporting to the Head of Risk Management. You will run the operational risk cycle across the Group's Cyprus-regulated investment firms: the risk register, the business-wide risk assessment, the RCSA, the operational risk event register, and relevant reporting. ICT and digital operational resilience under DORA sit alongside that work, with framework direction and regulatory sign-off set by the Head of Risk.
Responsibilities:
Operational Risk Framework and RCSA: Run the risk register, business-wide risk assessment and risk and control self-assessment cycles for each entity: collect and challenge first-line input, score likelihood and impact, assess control effectiveness, and carry each risk from inherent through to residual.
Operational Risk Event Management: Maintain the operational risk event register: capture and classify events against the risk taxonomy, complete root-cause analysis, identify repeat patterns, and track first-line remediation through to closure.
Operational Risk Reporting: Produce the monthly operational risk event report and the operational risk sections of the Risk Committee pack. Monitor key risk indicators against stated appetite and flag adverse trends before a threshold is reached.
ICARA Contribution: Provide the operational risk input to the ICARA for each entity: loss data, scenario analysis, and the operational risk element of the additional own funds and liquidity assessment.
Control Assessment and Testing: Test whether controls work rather than whether they exist: query platform and warehouse data directly to evidence risk positions, assess control performance, and substantiate event impact instead of relying on first-line summaries.
DORA and ICT Resilience: Support delivery of the DORA programme across each regulated entity: maintain the ICT risk management artefacts, prepare the material for the ICT risk workstream, and track remediation actions through to closure, under the direction of the Head of Risk.
ICT Incident Classification and Reporting: Prepare major-incident assessments against the DORA classification criteria.
CT Third-Party and Outsourcing Risk: Carry out vendor and outsourcing risk assessments, prepare critical-or-important-function assessments, and track concentration across ICT service providers.
Assurance Support: Prepare responses to internal audit findings, external readiness reviews and supervisory observations, assemble the supporting evidence, and track action dates with the owners.
Cross-Functional Coordination: Work closely with Operations, Technology, Information Security, Compliance, Legal and Finance so that risk outputs land in the governance process and escalate on the right trigger.
Requirements:
At least 3 years in risk management within a regulated financial services environment, with a material part of it in operational risk: investment firm, bank, payment institution, or a consulting or audit practice serving them.
Hands-on experience running operational risk framework cycles, including the risk register, business-wide risk assessment and RCSA, with likelihood and impact scoring, control effectiveness assessment and the inherent-to-residual step.
Experience managing an operational risk event register: capture, classification against a taxonomy, root-cause analysis, and remediation tracking with first-line owners.
Experience producing operational risk reporting and governance deliverables that reach a committee, a board or a supervisor, including key risk indicators measured against stated appetite, and readiness to own them as you grow into the role.
Working knowledge of DORA (Regulation (EU) 2022/2554), with exposure to at least one area: ICT risk management artefacts, incident classification and reporting, ICT third-party risk and the register of information, or resilience testing.
An organised approach to tracking regulatory developments across CySEC, ESMA and the EBA, and the ability to set out what a new rule means for the firm.
A degree in a numerate discipline: economics, finance, mathematics, engineering or similar. CySEC Advanced certification, or willingness to obtain it, is an advantage, as is an operational risk, operational resilience or information security certification.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: London, United Kingdom
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As a
Solutions Engineer (EMEA)
at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region.
What You Will Be Doing:
Solution Consulting:
Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly.
Product Demonstrations:
Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
Technical Discovery & Qualification:
Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
Account Expansion & Upselling:
Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows).
PoC Execution:
Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes.
Sales & Account Support:
Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication.
Integration Consulting:
Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts.
Stakeholder Engagement:
Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends.
About you:
Ability to quickly master new technologies and articulate complex technical concepts into clear business value for both technical and commercial audiences.
Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures (hands-on coding background is a plus, but not required).
Outstanding verbal and written communication skills, with confidence presenting to cross-functional stakeholders (prior client-facing or presales experience is a strong advantage).
Sharp analytical, problem-solving, and troubleshooting mindset when dealing with integrations and customer requirements.
Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance (domain exposure is a bonus, but not mandatory).
Full professional fluency in English (written and spoken).
Flexibility and willingness to travel across the EMEA region for key customer meetings, workshops, and industry events.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Worldwide
We are looking for an
FP&A Analyst
to own our monthly performance management cycle, from plan vs. actual analysis to the management report that goes to our leadership team and investors. This is more than putting numbers together: you will dig into what's happening in the business, figure out why, and help decide what management needs to see.
Challenges that await you:
Run the monthly plan vs. actual review
Dig into variances by product and geography and explain what's driving them
Prepare and publish the monthly management report for leadership and investors
Keep our P&L data and reporting tools in good shape and help improve them: new metrics, better structure, smoother updates
Collect inputs from different teams and make sure we have the full picture on time
Work closely with management, business and product teams, finance colleagues and other P&L analysts
Help with ad hoc analysis: business cases, investment decisions, payback calculations
Keep the monthly cycle running smoothly and on schedule
What makes you a great fit:
Experience in FP&A, financial or business analysis at a middle level
A degree in economics, mathematics, finance or a related field
A good understanding of how a bank P&L works: interest income, funding cost, cost of risk, opex
Strong Excel skills
SQL and Python at an analyst level
You use AI tools (Claude or similar) every day and know how to get the most out of them
Structured thinking and the ability to explain numbers clearly to people outside finance
B2 or higher English level for effective communication with an international team
Banking or fintech experience is a plus
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to Mexico with assistance for the employee and their family
Flexible work
from our office or remote
Healthcare
Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation policy:
Annual leave and paid sick leave as per applicable policies
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Engineer at GitLab, you'll partner with public sector customers to help them successfully adopt and expand GitLab across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to GitLab's product and engineering teams by communicating insights that can improve GitLab features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment.
Some examples of our projects:
Delivering GitLab installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures
Leading migrations from existing systems to GitLab SaaS or self-managed GitLab, including planning, execution, and knowledge transfer
What you'll do
Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule.
Plan and execute GitLab deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices.
Oversee and perform migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption.
Provide technical guidance across the GitLab feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment.
Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce delivery issues across engagements.
Manage and deliver multiple customer projects at once, balancing customer outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals.
Mentor and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to stronger, more repeatable delivery patterns.
Work closely with GitLab's product and engineering teams to remove blockers for customers and help improve GitLab features and delivery processes based on field insights, leading to faster issue resolution and more consistent delivery.
What you'll
bring
Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef.
Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
Active TS/SCI clearance is required for this role due to the nature of the customers you’ll support.
Occasional travel to SCIF sites as needed.
Desirable locations - Reston or Springfield, VA
Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position
Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements.
Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer.
About the team
The Professional Services Engineer is part of GitLab's Professional Services organization, helping customers adopt GitLab successfully through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer stakeholders to deliver successful outcomes and help organizations expand how they use GitLab.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$138,080
—
$230,040 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
What you'll do
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai Lead, you own how Sierra's AI agents come to life for our customers, from first pilot to a production agent handling thousands of conversations a day. We believe the best leaders stay hands-on and close to the work. You'll sit at the intersection of product, building agents, and customer-facing work, and stay just as close to the technology as you are to the people you build for and the team you lead.
- Lead the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Our leads operate as ICs for their first 2-4 months at Sierra, then evolve into the lead role, all while continuing to take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. You'll both build directly and guide your team through the full lifecycle, coaching strategists to set and maintain the standard for ADLC best practices. You'll ensure agents launch on time, meet customer needs, and measurably move the customer's business.
- Build the team as you build the business. You’ll take on two kinds of leadership: serving as the senior sponsor on our key customer deployments, and managing a team of strategists. You'll drive how the strategist function grows, from hiring and onboarding to defining what success looks like.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and actively build/shape the AI strategy that gets them there. You'll develop your team to do the same.
- Guide delivery with the customer's working teams day to day. Run working sessions, troubleshoot agents as issues come up, and coach your team to make the calls that keep every build on track for launch. You'll be accountable for delivery quality and customer impact across your team's portfolio.
- Shape the future of the product. Your team's direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to influence where Sierra goes next.
What you'll bring
- Customer obsession. Genuine energy being in front of customers, understanding their business and needs, thriving in complex organizations, and building trusted relationships, plus the ability to develop that muscle in others.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and guide teams through fast-changing, ambiguous environments.
- A leadership style that comes from being hands-on. You blend high standards with empathy, fostering both speed and quality across your team.
- Technical aptitude. Comfortable engaging directly with technical concepts (reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion).
- Ownership and delivery. A track record of running, as well as leading teams that run, multiple complex, high-visibility projects at once and driving them to outcomes.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience, and/or an MBA or comparable experience at the intersection of technology and business.
Even better...
- Experience building or deploying AI/LLM agents in production, hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering), working closely with technical counterparts.
- Background as a founder, product or strategy leader, or startup operator with high ownership and urgency.
- Experience managing teams in product, consulting, solutions, or other customer-facing roles.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Austin, in-person
Director of Growth Marketing
Location:
Austin, TX — In Office
Department:
Marketing
Reports To:
CRO
About inKind
inKind is transforming the way restaurants access growth capital and build relationships with their guests. Sitting at the intersection of hospitality, fintech, consumer technology, and loyalty, our platform helps restaurant operators grow while giving consumers a better way to discover, experience, and engage with restaurants.
We're entering our next stage of growth, with significant opportunities to improve how we acquire, engage, retain, and monetize customers while building inKind into a recognized consumer brand.
We're looking for a Director of Marketing who is a builder and an operator — someone who can turn growth opportunities into working programs, launch new initiatives, optimize existing channels, and create repeatable systems that drive measurable results.
The Role
The Director of Marketing will lead the execution and optimization of inKind's marketing initiatives across consumer lifecycle, subscriptions, performance marketing, brand, and partner acquisition.
This is a hands-on leadership role for someone who combines strong marketing instincts with analytical thinking, technical fluency, and a bias toward action.
You'll work across Marketing, Product, Engineering, Data, Sales, and Operations to identify growth opportunities, build solutions, launch campaigns, measure performance, and continuously improve results.
We are not looking for someone who simply develops strategies, manages agencies, or oversees campaign calendars. We want someone who understands how modern marketing systems work, can get into the details of execution, and knows how to turn ideas into measurable business outcomes.
Three immediate priorities will define the role:
Transform lifecycle marketing:
Move inKind from calendar-driven, ad hoc campaigns to automated, behavior-based customer engagement that increases activation, frequency, retention, and lifetime value.
Launch and scale consumer subscriptions:
Build and execute the go-to-market, acquisition, onboarding, engagement, and retention programs needed to establish a successful subscription business.
Integrate brand into B2B performance marketing:
Evolve inKind's transaction-focused restaurant acquisition channels by incorporating stronger brand storytelling, differentiated positioning, and creative that builds trust while improving commercial performance.
Beyond these priorities, you'll continuously identify opportunities to improve marketing efficiency, customer experience, and growth.
What You'll Own
Build an Automated Lifecycle Marketing Engine
Lead the transition from one-off, calendar-driven campaigns to a scalable, automated lifecycle marketing operation.
Audit existing customer communications, journeys, segmentation, and engagement performance to identify gaps and opportunities.
Build and execute automated customer journeys across onboarding, activation, engagement, repeat usage, retention, and reactivation.
Use behavioral data, transaction history, customer preferences, and predictive signals to trigger relevant, personalized communications.
Work directly with Braze, Snowflake, and internal teams to improve audience segmentation, orchestration, and campaign automation.
Develop testing frameworks across messaging, creative, timing, offers, and channels.
Identify opportunities to leverage AI and automated agents to improve personalization, campaign execution, reporting, and optimization.
Establish clear performance dashboards and continuously improve conversion, engagement, purchase frequency, and customer lifetime value.
The outcome:
A lifecycle marketing engine that consistently drives customer behavior and revenue without relying on constant manual campaign creation.
Lead the Launch and Growth of Consumer Subscriptions
Own the marketing execution behind the introduction and scaling of inKind's consumer subscription offering.
Partner with Product, Finance, Data, and Engineering to develop and execute the subscription go-to-market plan.
Translate the subscription value proposition into clear positioning, messaging, creative, and customer-facing experiences.
Build the acquisition strategy across existing users, paid channels, referrals, restaurant partnerships, and owned media.
Develop conversion journeys that move existing inKind customers into paid subscriptions.
Execute subscription onboarding, activation, engagement, renewal, and retention programs.
Test pricing presentation, promotional offers, trial structures, messaging, and conversion flows in partnership with Product.
Develop targeted campaigns for different customer segments based on behavior, frequency, and potential subscription value.
Monitor subscriber acquisition cost, conversion, activation, churn, retention, and subscription lifetime value.
Identify opportunities to reduce churn and increase subscriber engagement through automated lifecycle programs.
The outcome:
A successfully launched subscription offering with a repeatable, measurable acquisition and retention engine.
Bring Brand Storytelling Into B2B Performance Marketing
Evolve inKind's existing restaurant acquisition marketing from primarily transaction-focused messaging into a more differentiated, brand-led growth channel.
Evaluate current B2B paid acquisition campaigns, messaging, creative, audiences, and funnel performance.
Develop compelling stories that communicate why restaurants partner with inKind, beyond the immediate financial transaction.
Build campaigns that highlight restaurant success stories, operator experiences, hospitality expertise, and the broader value of the inKind platform.
Work with Sales and Business Development to understand restaurant decision-making, objections, and buying motivations.
Introduce brand-led creative and messaging into existing paid channels without sacrificing lead generation performance.
Develop and execute structured tests comparing transactional, educational, and brand-led messaging.
Build content and creative that can be reused across paid acquisition, landing pages, email, sales enablement, and partner communications.
Improve conversion through stronger positioning, creative testing, audience targeting, and landing-page optimization.
Measure the impact of brand-led marketing on lead quality, acquisition efficiency, conversion, and partner engagement.
The outcome:
A more differentiated and effective B2B acquisition engine that strengthens inKind's brand while continuing to deliver measurable commercial results.
Drive Consumer Growth and Marketing Performance
Own the continuous improvement of inKind's consumer acquisition and engagement programs.
Identify opportunities to improve acquisition, activation, engagement, and retention across the customer journey.
Build and optimize campaigns across paid, organic, referral, partnership, and owned channels.
Analyze customer behavior, funnel performance, and cohort data to identify growth opportunities.
Develop and execute experiments across audiences, offers, creative, messaging, and conversion experiences.
Work with Product to improve customer journeys and reduce friction in the app and purchase experience.
Identify opportunities to use inKind's restaurant network as an acquisition and engagement channel.
Allocate marketing resources toward initiatives demonstrating the strongest incremental impact.
Maintain clear accountability for customer acquisition cost, conversion, frequency, retention, and lifetime value.
Build Scalable Marketing Systems and Automation
Help modernize how Marketing operates by reducing manual processes and improving the speed and effectiveness of execution.
Identify repetitive marketing activities that can be automated or simplified.
Leverage Braze, Snowflake, AI tools, and other technologies to improve campaign execution and decision-making.
Partner with Engineering and Data to improve the availability and use of customer data.
Develop reusable campaign frameworks, audience segments, reporting dashboards, and experimentation processes.
Introduce AI-driven workflows where they can meaningfully improve productivity, personalization, or performance.
Create processes that allow the marketing function to execute more effectively as the business scales.
Lead Marketing Execution and Cross-Functional Delivery
Take ownership of delivering marketing initiatives from initial concept through execution and optimization.
Translate business priorities into clear marketing initiatives with defined owners, timelines, deliverables, and success metrics.
Lead and develop marketing team members while remaining directly involved in execution.
Work closely with Product, Engineering, Data, Sales, and Operations to remove blockers and deliver results.
Manage agencies, creative resources, vendors, and marketing technology partners where appropriate.
Establish clear operating rhythms for campaign planning, execution, experimentation, and performance reviews.
Maintain visibility into what is working, what is not, and where the team should focus next.
Balance longer-term marketing improvements with immediate commercial priorities.
Qualifications
7+ years of marketing experience, including experience owning and executing growth initiatives.
Experience within a high-growth consumer technology, marketplace, fintech, hospitality, loyalty, subscription, or e-commerce business.
Demonstrated success building and optimizing automated lifecycle marketing programs.
Strong experience with CRM and marketing automation platforms, ideally Braze or similar.
Experience launching or scaling consumer products, subscription offerings, membership programs, or recurring-revenue initiatives.
Strong understanding of paid acquisition, conversion optimization, customer segmentation, retention, and LTV.
Ability to use data and analytics tools to evaluate customer behavior and marketing performance.
Experience working closely with Product, Engineering, and Data teams to implement marketing initiatives.
Demonstrated ability to develop and test brand-led creative within performance marketing channels.
Experience leading cross-functional projects and managing marketing resources.
Strong communication, prioritization, and project execution skills.
Familiarity with SQL, Snowflake, AI-powered marketing workflows, or other technical marketing capabilities is a plus.
Why inKind
inKind is at an exciting stage of growth, with an established restaurant network, millions of consumers, and significant opportunities to expand how customers interact with our platform.
This role offers the opportunity to take direct ownership of initiatives that will shape the next stage of the business — from building an automated lifecycle marketing engine to launching a consumer subscription product and evolving how we communicate our value to restaurant partners.
We're looking for someone who wants to build, execute, and see the measurable impact of their work.
If you're energized by turning complex marketing challenges into working solutions, moving quickly, and building growth programs that scale, we'd love to hear from you.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Group Transaction Monitoring (TM) L3 Analyst plays a critical role in the detection, investigation, and reporting of financial crime across Capital.com's global entity footprint. The role sits within the Alert Operations pillar of the Group TM function, reporting to the Group Head of Transaction Monitoring, and handles the most complex end-to-end investigations from escalated alert review through to SAR/SMR/STR preparation, entity MLRO liaison, and cross-jurisdictional pattern analysis.
Candidates must demonstrate hands-on experience conducting complex TM investigations, drafting SARs/SMRs/STRs to a regulatory standard, and making independent disposition decisions on high-risk cases within a regulated financial services environment.
The L3 Analyst operates with a high degree of autonomy. Where genuine suspicion is formed, the referral pack is submitted directly to the entity MLRO and is not subject to management approval. The Head of TM or Deputy may conduct a quality review before submission; any disagreement with the analyst's assessment is documented and both views are submitted to the MLRO together.
Responsibilities
Conduct complex investigations on escalated alerts: full transaction history review, source of funds and wealth analysis, beneficial ownership checks, open-source intelligence gathering, and cross-entity pattern analysis
Prepare high-quality SAR/STR narratives and supporting evidence packs to a standard suitable for entity MLRO review and regulatory filing, in accordance with regulatory timeframes and internal quality standards
Make independent disposition decisions on the most complex alerts, documenting rationale to an auditable standard — for the highest-risk alert categories, dispositions are subject to QC sampling and senior review
Perform background checks and contextual research on counterparties and entities linked to alerts using public and subscription databases
Maintain clear audit trails ensuring all investigative steps, conclusions, and rationale are accurately captured in the case management system
Liaise with entity MLROs on SAR filings, responding to queries and providing supplementary evidence where required
Liaise with external counsel and regulators where required, under the direction of the Head of TM
Mentor L1 and L2 analysts on investigation techniques and complex typology recognition
Support thematic reviews of specific client segments, typologies, or products as directed by the Head of TM or QA and Governance
Proactively identify process improvements and suggest control enhancements to strengthen detection and reporting capability
Requirements
Minimum four years in financial crime investigation, transaction monitoring, or AML/CTF compliance, with at least two years conducting complex investigations and drafting SARs/SMRs/STRs
Experience working in or with CFD brokers, forex brokers, investment firms, or fintech platforms offering leveraged trading products
Demonstrated exposure to end-to-end TM investigation, alert disposition, and SAR/STR preparation within a regulated financial services environm
Strong analytical and investigative mindset with the ability to interpret complex transactional datasets across multiple accounts and entities
Excellent drafting and case-writing skills — SAR narratives must be clear, factual, well-structured, and defensible
Sound understanding of AML/CTF regulations, ML/TF typologies, and red-flag indicators relevant to online trading platforms, including deposit-withdrawal cycling, structuring, trade-based laundering, deliberate loss, and geographic and identity anomalies
Independent decision-making on complex cases with the ability to distinguish genuine suspicious activity from unusual but explainable client behaviour
High attention to detail, organisation, and accountability in documentation
Risk-based mindset — this role produces the team's most consequential written output and is not a process-following exercise
Desirable: ICA Certificate or Diploma in AML or Financial Crime, CAMS, or equivalent
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to:
Manager, Sales Support
Location:
Remote US - Must be based in Pacific time zone
Compensation Range:
$80,000 to $90,000 base plus bonus and equity
What You'll Do:
You are a detail-oriented, process-driven Sales Operations Specialist who helps the full sales organization work more effectively. You support SDRs, AEs, CAMs, Reseller Reps, and SEs by removing obstacles, providing practical operational guidance, and keeping the right teams connected. You bring Candor to cross-functional work by communicating clearly, surfacing issues early, and helping Sales, Finance, Legal, GTM Systems, and Engineering solve problems together.
You are Outcome-Obsessed about the systems and processes that enable the sales team to deliver results. You look for bottlenecks, improve workflows, maintain accurate data, and follow issues through to resolution. You take ownership when something is not working, help others navigate tools and processes, and measure your impact by how much more smoothly the sales organization can operate.
Responsibilities:
Serve as a frontline resource for the sales organization by answering questions, resolving issues, and helping SDRs, AEs, CAMs, Reseller Reps, and SEs stay unblocked.
Partner with RevOps leadership to identify operational bottlenecks and implement practical solutions.
Document, maintain, and optimize sales operations workflows so teams can work with greater clarity, efficiency, and consistency.
Identify opportunities to improve processes, implement sales technology enhancements, and reduce manual effort through tools and automation.
Support monthly financial reconciliation, data auditing, and the accuracy of sales data, reporting, and performance metrics.
Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations.
Use AI tools such as Claude and Serval for practical research, drafting, analysis, and workflow support while applying sound judgment to the output.
What You Bring to the Team:
You have 5+ years of experience in sales operations, sales support, or a related role supporting revenue-generating teams.
You have experience with Salesforce and billing processes.
You bring strong attention to detail and a clear commitment to process accuracy and data integrity.
You are proficient with Microsoft Excel, Google Sheets, and other reporting tools.
You communicate clearly in writing and conversation, and you can manage competing priorities while keeping stakeholders informed.
You understand sales workflows and operations best practices, with experience supporting distribution and reseller sales teams.
You use AI tools such as Claude and Serval to work faster and smarter, while reviewing outputs critically and protecting the accuracy of your work.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Senior Product Data Scientist who is deeply product-minded and highly proactive.
This is not a role for someone who waits for perfectly defined questions or works in isolation. We are looking for someone who actively looks at our data, understands our customers’ pain points, identifies opportunities, and pushes ideas forward.
You will work closely with Product, Engineering, and Analytics to shape what we build, why we build it, and how we measure success. Your work will directly power customer-facing features such as LTV prediction, experimentation and statistical significance, benchmarking, and entirely new data-driven products we have not built yet.
You will be expected to bring ideas to the table, backed by analysis and clear hypotheses, and to influence product direction through data.
Our data stack includes a Python backend, PostgreSQL production databases, Snowflake, dbt, and AWS.
WHAT YOU WILL DO
- Proactively explore RevenueCat’s data to identify customer problems, opportunities, and product bets.
- Translate ambiguous product and business problems and questions into clear analyses, models, and recommendations.
- Partner with Product Managers to shape roadmaps, not just execute on them.
- Design, build, and ship production-grade predictive and descriptive models that power customer-facing features.
- Define and evaluate statistical approaches for experimentation, benchmarking, and forecasting.
- Communicate insights clearly and persuasively to technical and non-technical audiences, with a focus on customer impact.
- Continuously iterate on shipped models and features based on real-world usage and feedback.
This role has real ownership. You will not just support decisions, you will help drive them.
ABOUT YOU
You are a Senior Data Scientist who cares deeply about impact and product outcomes.
From a skills perspective, you bring:
- 5+ years of experience working as a Data Scientist.
- Strong SQL skills and comfort with data modeling.
- Experience building and deploying predictive and descriptive models in production.
- Experience writing or collaborating on production-ready Python code.
- A solid understanding of statistics and experimentation, ideally including Bayesian approaches.
- The ability to clearly explain complex ideas and results to broad audiences.
You recognize yourself in several of these:
- You are highly proactive and opinionated, and you are comfortable pushing ideas forward.
- You enjoy working with messy, real-world data and imperfect information.
- You care more about creating customer value than academic elegance.
- You are comfortable operating in ambiguity and building structure where none exists.
- You enjoy working closely with Product teams and influencing decisions.
- You are excited by the consumer subscription ecosystem and curious about how developers make money.
WHAT SUCCESS LOOKS LIKE
IN THE FIRST MONTH, YOU'LL:
- Understand our data models.
- Get to know the team.
- Ramp up on the ongoing data feature work.
- Implement and ship your first project.
WITHIN THE FIRST 3 MONTHS, YOU'LL:
- Meaningfully contribute to shipping a data feature to thousands of developers.
- Work with our Product, Analytics and Engineering teams to improve our data pipelines for data science features.
- Launch your own explorations into our data to fulfill your own curiosity.
WITHIN THE FIRST 6 MONTHS, YOU'LL:
- Own one or more core data-powered features end to end.
- Influence the data feature roadmap with clear, data-backed proposals.
- Be a go-to partner for product teams on data-driven decision making.
WITHIN THE FIRST 12 MONTHS, YOU'LL:
- Propose and lead entirely new data-driven product initiatives.
- Push the boundaries of how RevenueCat uses data to help developers grow revenue.
- Help shape how data science operates at RevenueCat as the function grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Limassol, Cyprus; Sofia City, Bulgaria
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Group Transaction Monitoring Analyst plays a critical role in the detection, investigation, and reporting of financial crime across Capital.com's global entity footprint. The role sits within the Alert Operations pillar of the Group TM function, reporting to the Group Head of Transaction Monitoring, and handles the most complex end-to-end investigations from escalated alert review through to SAR/STR preparation, entity MLRO liaison, and cross-jurisdictional pattern analysis.
Candidates must demonstrate hands-on experience conducting complex TM investigations, drafting SARs/SMRs/STRs to a regulatory standard, and making independent disposition decisions on high-risk cases within a regulated financial services environment.
The L3 Analyst operates with a high degree of autonomy. Where genuine suspicion is formed, the referral pack is submitted directly to the entity MLRO and is not subject to management approval. The Head of TM or Deputy may conduct a quality review before submission; any disagreement with the analyst's assessment is documented and both views are submitted to the MLRO together.
Responsibilities
Conduct complex investigations on escalated alerts: full transaction history review, source of funds and wealth analysis, beneficial ownership checks, open-source intelligence gathering, and cross-entity pattern analysis
Prepare high-quality SAR/STR narratives and supporting evidence packs to a standard suitable for entity MLRO review and regulatory filing, in accordance with regulatory timeframes and internal quality standards
Make independent disposition decisions on the most complex alerts, documenting rationale to an auditable standard — for the highest-risk alert categories, dispositions are subject to QC sampling and senior review
Perform background checks and contextual research on counterparties and entities linked to alerts using public and subscription databases
Maintain clear audit trails ensuring all investigative steps, conclusions, and rationale are accurately captured in the case management system
Liaise with entity MLROs on SAR filings, responding to queries and providing supplementary evidence where required
Liaise with external counsel and regulators where required, under the direction of the Head of TM
Mentor L1 and L2 analysts on investigation techniques and complex typology recognition
Support thematic reviews of specific client segments, typologies, or products as directed by the Head of TM or QA and Governance
Proactively identify process improvements and suggest control enhancements to strengthen detection and reporting capability
Requirments
Minimum four years in financial crime investigation, transaction monitoring, or AML/CTF compliance, with at least two years conducting complex investigations and drafting SARs/SMRs/STRs
Experience working in or with CFD brokers, forex brokers, investment firms, or fintech platforms offering leveraged trading products
Demonstrated exposure to end-to-end TM investigation, alert disposition, and SAR/STR preparation within a regulated financial services environment
Bachelor's degree in Finance, Economics, Law, Business, or a related field
Strong analytical and investigative mindset with the ability to interpret complex transactional datasets across multiple accounts and entities
Excellent drafting and case-writing skills — SAR narratives must be clear, factual, well-structured, and defensible
Sound understanding of AML/CTF regulations, ML/TF typologies, and red-flag indicators relevant to online trading platforms, including deposit-withdrawal cycling, structuring, trade-based laundering, deliberate loss, and geographic and identity anomalies
Independent decision-making on complex cases with the ability to distinguish genuine suspicious activity from unusual but explainable client behaviour
High attention to detail, organisation, and accountability in documentation
Risk-based mindset — this role produces the team's most consequential written output and is not a process-following exercise
Desirable: ICA Certificate or Diploma in AML or Financial Crime, CAMS, or equivalent
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s Business Development & Partnerships team accelerates our company goals by working with partners to enhance product experiences, expand our ecosystem, and drive user and revenue growth. As Figma’s product portfolio and user base continue to evolve, the team plays a critical role in connecting our platform to a broader network of builders, developers, and solution partners.
As a Scaled Partner Manager, you’ll help shape how Figma engages and supports our growing community of technology partners. You’ll manage relationships with dozens of partners through scalable programs that you help define and that connect them with the teams best suited to help, spanning product, marketing, enablement, and operations, to ensure a seamless experience. This is an exciting opportunity to build and scale a program that fuels innovation across Figma’s ecosystem. You’ll collaborate extensively with partners and cross-functionally with teams at Figma to drive meaningful impact for Figma, our partners, and users—helping shape how millions of people experience and extend Figma’s platform.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Serve as the principal architect of our scaled partner program by combining traditional partner management with robust program management to create repeatable blueprints and establish and execute on operational frameworks to drive growth with and through our product partners
Manage and support a portfolio of ~50 technology partners through scalable engagement programs that help partners succeed and drive value for Figma’s users
Serve as the primary point of contact for partner inquiries, triaging questions and connecting partners with the right internal teams across product, marketing, operations, and enablement
Develop and operationalize scalable systems such as newsletters, FAQs, and enablement resources to keep partners informed and aligned with Figma’s product roadmap and priorities
Drive cross-functional execution with product, marketing, and events teams to spotlight partners across the Figma ecosystem, including Config and Figma Community initiatives
Measure and improve partner engagement, satisfaction, and overall program health by designing repeatable processes and clear success metrics
Experiment and iterate on new programs that make it easier for developers and integration partners to innovate on top of Figma
Champion partner and user needs internally, balancing business impact with customer experience to ensure our ecosystem continues to thrive
We’d love to hear from you if you have:
5+ years of experience in a SaaS or technology company, with at least 2 years in partnerships, ecosystem programs, partner enablement, or a technical, customer facing role
Strong communication skills—you can clearly explain both business and technical concepts to diverse audiences and write with clarity and warmth
Experience collaborating cross-functionally with technical and non-technical teams such as product, marketing, sales, and operations, with demonstrated ability to plan, coordinate, and prioritize multiple projects simultaneously
Operational excellence—you love improving processes, building templates, and creating scalable systems that make everyone’s lives easier
Ability to properly balance the needs of our business, the partner, and the customer through partnerships
While it’s not required, it’s an added plus if you also have:
Experience supporting developer or technology partner ecosystems—for example, through app marketplaces, integrations, or API programs
A background or passion for design tools, developer platforms, or SaaS ecosystems
Prior experience managing communications or enablement at scale, such as newsletters, webinars, or resource hubs
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$115,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: OSLO, Norway
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you will be doing
Identify and target restaurant and retail partners that strengthen our selection and create value for our customers
Drive proactive outreach through cold calling and virtual meetings
Own the full sales cycle from first contact to signed agreement, tailoring your approach to each partner
Use data to assess venue potential, define sustainable commercial terms and lead negotiations that create value for both parties
Make sound business decisions by combining data with commercial judgment
Collaborate closely with our Onboarding and Development teams to ensure new partners are set up for success from day one
What we are looking for
You are motivated by clear targets and take pride in delivering strong results
You bring experience from B2B sales, field sales or another performance-driven environment
You have a proactive mindset and strong communication and networking skills
You are a strong listener who can adapt your approach to different stakeholders
You thrive in a target driven and fast paced environment and bring persistence and self motivation
Experience from hospitality, retail or sales is an advantage, but not a requirement
You are structured, manage your time and pipeline effectively and ideally have experience working with CRM tools
You are fluent in Norwegian and English, both spoken and written
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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УдалённоleadMexico; Brazil
ГибридСтажёрBerlin
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Singapore; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
Des Moines, Iowa, United States
УдалённоCanada; Calgary; Boston; Nashville; Richmond; Phoenix; Seattle; United States; Vancouver; North America | Utah; Ottawa; Toronto; Montreal; We welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридseniorLimassol, Cyprus
London, United Kingdom; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисleadSan Francisco, CA; New York, NY
Austin, in-person
ГибридSofia City, Bulgaria; Limassol, Cyprus
United States of America; Remote US - Must be based in Pacific time zone