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Location: Remote, Austria; Remote, Germany GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes. Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook . What You’ll Do Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives Know the GitLab platform, our more common best practices, and use cases in order to guide the customer Understand the customer journey and be able to guide them on future adoption Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction Remain knowledgeable and up-to-date on GitLab releases Provide immediate onboarding activities Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant Support GitLab Services in identifying and recommending training opportunities What You’ll Bring Understanding of Git and typical branching strategies Knowledge of software development lifecycle and development pipeline Understanding of continuous integration, continuous deployment, DevSecOps Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention Experience partnering with customers to define and achieve business outcomes Familiarity working with customers of sizes relevant to the assigned segment Exceptional verbal, written, organizational, presentation, and communications skills Detailed oriented and analytical Strong team player but self-starter Project management experience & skills Strong technical, analytic, and problem-solving skills Alignment with our values, and willingness to work in accordance with those values Ability to travel if needed and comply with the company’s travel policy Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions Fluent German About the team The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Dubai Workplace: hybrid Social media is where most people meet Capital.com for the first time, and this role makes sure that first impression is calm, clear and useful. You’ll run organic social for the MENA region, including our Hindi-language channels, and own Capital.com’s global LinkedIn presence, setting the strategy, planning shoots, building our analysts’ and leaders’ profiles and growing the channel worldwide. We’re looking for someone socially native who knows how each platform works, why content lands, and wants to keep pushing us forward. Responsibilities: Global LinkedIn Own the strategy. Set and run Capital.com’s global LinkedIn strategy, calendar and cadence. Make LinkedIn-native content. Plan and produce shoots, carousels, short video, documents and polls built for the platform. Grow thought leadership. Build our analysts’ and senior leaders’ profiles, ghost-write and edit their posts, and coach them on what works. Run newsletters and LinkedIn Live. Launch and manage both around market events and analyst commentary. Support employer brand. Work with Employer Brand so the company page shows Capital.com as a great place to work. Partner on LinkedIn Ads. Brief creative and share organic insights with Performance Marketing. Measure and report. Track growth, engagement, reach and audience quality, and use the results to sharpen the approach. MENA Social Plan, create and publish content across Instagram, TikTok, YouTube, LinkedIn and X on a consistent calendar. Adapt global campaigns so they feel locally relevant and stay true to the brand. Manage our Hindi-language channels with regional stakeholders. Brief designers, videographers and creators on platform-native content, especially short-form video. Manage community engagement in line with our brand tone and conduct standards. Support influencer and creator partnerships, from outreach to performance tracking. Support paid social by briefing creative and flagging optimisation opportunities. Brand, Innovation and Compliance Be a brand guardian. Make sure everything reflects our positioning, built for better decisions, and our calm, clear tone. Relevance over noise. Keep us ahead. Track platform changes, formats and competitors, then test, measure and scale new ideas. Get compliance right. Work with Compliance so content meets financial promotions rules in every market: SCA for MENA, and FCA, CySEC, ASIC and SCB for global LinkedIn, with risk warnings applied correctly on every channel. Requirements: 3–5 years' experience managing social media for a brand, ideally in fintech, trading or another regulated financial services business. You're socially native: a heavy, curious user of these platforms who understands how each algorithm and audience behaves. Proven experience growing a brand or executive presence on LinkedIn, including thought leadership and B2B-style content. Hands-on skills creating and editing platform-native content, including short-form video for TikTok, Instagram Reels and YouTube Shorts. Strong writing in English, with the judgement to adapt tone for LinkedIn, short-form video and community replies. Comfort with social analytics tools and the ability to turn data into clear content decisions. Experience in the MENA market and an understanding of regional platform habits and audiences. Familiarity with financial promotions rules, or a willingness to learn fast and work closely with Compliance. Strong organisation and the ability to run several content workstreams and deadlines at once. Nice to have: Arabic and/or Hindi language skills. Experience working with market analysts, economists or subject-matter experts on content. Experience with LinkedIn newsletters, LinkedIn Live or LinkedIn Ads. Basic design or editing skills (e.g. CapCut, Premiere, Canva, Figma). What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock. Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community

Location: London, England, United Kingdom Workplace: hybrid Capital.com is scaling fast, and this role makes sure that ambition shows up everywhere the brand does. Reporting to the Brand Director, you’ll own delivery end to end, turning brand strategy into standout campaigns and building a sponsorship and events function that makes every partnership work harder. It’s a hands-on role for someone as comfortable running a campaign timeline as negotiating a sponsorship deal or managing an event on-site. Working with the CMO, Head of Creative, PR and regional teams, you’ll have real influence over how Capital.com shows up globally as it pursues premiumisation and expansion. Responsibilities: Brand Campaigns Own end-to-end delivery of Capital.com's big-ticket brand campaigns, turning the Brand Director's strategy into standout, well-executed work across markets Partner closely with the Head of Creative, who leads creative production, to ensure every campaign is built and delivered to a premium standard Work with market analysts and the PR team to align campaign timing, messaging and measurement Manage campaign budgets, timelines and sign-off across multiple markets and stakeholders Lead delivery across campaigns of every scale, from moments built around a global brand asset to local activity such as a UK spread betting campaign or a new performance-led campaign for the paid social team Feed into the strategic thinking behind paid social alongside the paid social team, for example how a new channel is seeded with initial paid support, or how an organic boosting strategy is agreed and backed with paid Bring imagination to how the brand shows up, finding new ways to express Capital.com's premiumisation and expansion ambitions through brand activity Sponsorship & Events Own the sponsorship and events function end to end: evaluating and negotiating new opportunities, then delivering the activations that bring them to life Draw on activation support at global level from the events team and at local level from regional marketing leads and local offices, so delivery is never carried alone Evaluate opportunities across sport, conferences and other partnerships against clear criteria for brand fit, audience relevance and commercial value Lead negotiation and management of sponsorship contracts, protecting Capital.com's interests and tracking every commitment on both sides Build and maintain relationships with rights holders, sports marketing agencies and event partners as the primary point of contact Plan and deliver event activations and client hospitality end to end — suppliers, guest lists, merchandise, booths — working with the design team so every physical presence reflects the brand Collaborate with the CMO, regional marketing managers and regional CEOs to align sponsorship priorities across markets and activate global properties locally Work with Compliance and Legal to ensure all sponsorship and event activity meets regulatory requirements across Capital.com's jurisdictions Track and report on sponsorship performance and ROI, and build out the sponsorship and events team as the function grows Requirements: Senior experience delivering brand campaigns end to end. Experience within a financial services or fintech business. Proven experience delivering sponsorship activation end to end, from deal negotiation through to on-site activation. Breadth beyond sport (e.g. culture, academia, thought leadership) and integrated activation skills across social, content and brand campaigns, not just hospitality. Experience activating global properties across multiple markets. Strong commercial focus: you can articulate the value a sponsorship brings to the business and use it as a vehicle to drive acquisition. Experience in our industry or regulated financial services. Confidence negotiating commercial contracts and evaluating opportunities critically rather than just enthusiastically. Excellent relationship management across rights holders, creative partners and senior stakeholders in a multi-market structure. Comfortable building a function from a small base, with willingness to travel roughly 20% of the time. Nice to have: Existing relationships with sports rights holders, conference organisers or sports marketing agencies Agency-side background in sponsorship, experiential or brand campaign delivery Experience managing brand or sponsorship activity across multiple international markets simultaneously What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock. Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community

Position Overview: The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence. Key Responsibilities: — Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams. — Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture. — Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs. — Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth. — Assess team capabilities and optimize skills to reduce burden on internal teams. — Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates. — Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery. — Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues. — Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems. — Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams. — Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends. — Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues. — Design internal escalation flows with visibility into bottlenecks and aging issues. — Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation. — Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences. Qualifications and Experience: — 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments. — 5+ years leading multi-tier global support organizations at Director or Senior Director level. — Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners. — Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling. — Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics. — Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients. — Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred. Benefits & Perks: — Competitive salaries, bonus plan (for eligible roles), and equity plan. — Modern Health for financial, mental, and physical wellness. — 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices). — Unlimited vacation and flexible hours. — Comprehensive medical benefits for employees and their families. — Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement. — Bottomless snacks & beverages at certain office locations. — Daily GrubHub stipend for lunch if coming into the office (US Offices). Equal Opportunity Employment: Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics. Privacy & Data Protection: Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy. To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support

What You'll Do: Huntress is looking for a talented and passionate Sales Development Representative (SDR) to help fuel our continued growth. In this role, you will open doors for the Account Executive team by building relationships with managed service providers (MSPs) and managed security service providers (MSSPs), earning trust quickly, and turning early conversations into qualified meetings that move the pipeline forward. You are outcome-obsessed in how you work, with a clear eye on the right next step, the right partner fit, and the follow-through it takes to create real pipeline impact. In the daily rhythm of prospecting into the MSP and MSSP space, you bring warrior spirit. You stay steady through rejection, keep your standards high, and come back sharper on the next call. You also give a sh*t about the people on the other end of the phone, leading with honesty, curiosity, and respect as you help prospective partners understand the value Huntress can deliver to their business and their customers. Responsibilities: — Establish rapport and trust with managed service provider (MSP) and managed security service provider (MSSP) prospects via phone, email, and LinkedIn to understand their business and their fit with Huntress. — Set qualified meetings within our ideal customer profile by following best practices and standard processes. — Generate and qualify net-new accounts and work inbound opportunities to create a pipeline for the Account Executive team. — Use clear, value-driven messaging to build interest in Huntress and answer prospect questions with honesty, professionalism, and empathy. — Research accounts, document prospecting activity, and qualification notes in CRM, and maintain strong data hygiene. — Use AI tools with good judgment to support account research, call prep, and message drafting in your day-to-day work. — Keep improving your cold calling, messaging, and pipeline management skills through training, feedback, and repetition. What You Bring to the Team: — 8+ months of experience in a quota-carrying outbound B2B SaaS sales role. — Experience with outbound cold calling. — Strong time management and the ability to prioritize competing tasks. — Comfort working across CRM, prospecting tools, and multiple systems at the same time. — Attention to detail when taking notes, setting meetings, and following the process. — A coachable mindset and a genuine interest in continuing to grow your sales and cybersecurity knowledge. — Curiosity about AI and the judgment to use it in practical ways that help you work faster and smarter in your day-to-day. What We Offer: — 100% remote work environment since founding in 2015. — Generous paid time off policy including vacation, sick time, and paid holidays. — 12 weeks of paid parental leave. — Highly competitive and comprehensive medical, dental, and vision benefits plans. — 401(k) with a 5% contribution regardless of employee contribution. — Life and Disability insurance plans. — Stock options for all full-time employees. — One-time $500 reimbursement for building/upgrading home office. — Annual allowance for education and professional development assistance. — $75 USD/month digital reimbursement. — Access to the BetterUp platform for coaching, personal, and professional growth. — Commitment to inclusivity and non-discrimination. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Huntress uses AI tools to assist in reviewing and evaluating job applications but final hiring decisions involve human recruiters.

Location: Kazakhstan Workplace: Remote Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. ABOUT THE ROLE You'll turn the deposits portfolio into clear analytics that shape how Salmon grows and protects its savings products across the region. WHAT YOU'LL DO - Work directly on the deposits product, close to the people who build and run it, with a real say in what gets measured and why - Take a business question and run it end to end yourself — pull the data, analyse it, and land on a recommendation - Handle work that ranges from recurring portfolio reporting to ad-hoc research, segmentation, and unit economics WHAT YOU'LL OWN - Build reporting and analytics on the deposits portfolio — volumes, structure, and dynamics over time - Define the product metric tree, funnels, and retention analysis - Monitor liquidity and concentration across the portfolio - Forecast depositor churn and surface the drivers behind it - Run ad-hoc research, customer segmentation, and unit-economics analysis - Translate findings into clear recommendations for the product team WHAT MAKES YOU A STRONG FIT - SQL in practice: window functions, CTEs, and complex joins - Solid grounding in statistics and the ability to run an investigation end to end, from question to conclusion - English at B1 or above for written communication, documentation, and calls - Analytical maturity that outweighs years on paper NICE TO HAVE - Databricks or Spark SQL - dbt - Python - BI dashboards (Tableau) - Experience in fintech or banking WHAT WE OFFER: Ownership and flexibility - Stock option plan — four-year vesting with a 25% cliff after the first year - Remote-first role, with collaboration hours from 10:00 Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - Regular team offsites, sports activities, and team events - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: San Francisco, CA; Remote (US); New York, NY (HQ) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE - As an Account Executive | SLED at Ramp, you are a proven hunter & sales closer with track record of quota attainment and overachievement. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life through the sales process with C-Level executives and key decision makers. As an early member of the team, you will also have the opportunity to help build the sales engine and define the sales strategy that fuels the growth of the company! This is a highly impactful individual contributor role. - You’ll combine your knowledge of higher education and state and local government procurement with a deep understanding of Ramp’s value proposition to grow Ramp’s presence and product usage within the SLED space. WHAT YOU’LL DO - Drive revenue for Ramp, owning the entire sales cycle through close - Develop strategies for closing opportunities within your assigned territory - Develop winning sales strategies that focus on compelling value propositions. - Liaise with, influence, and indirectly lead cross-functional partners to align on strategy and execution - Leverage sales methodologies to uncover prospect needs and pain points - Own sales activity and monthly revenue forecasting in Salesforce and Gong - Collaborate with product, design, and engineering teams to incorporate customer feedback - Routinely represent Ramp at industry conferences nationally and regionally WHAT YOU NEED - 5+ years of quota-carrying sales experience, with a consistent record of exceeding goals - Proven experience in sales with a track record of closing deals within the SLED space - Strategic thinker with a systems mindset; able to synthesize market insights, assess competition, and design scalable strategies for new verticals - Experience in a fast-paced SaaS or GTM environment is a plus - Strong data-driven decision-making skills and ability to create scalable sales systems - Excellent communication, presentation, and influencing skills; capable of articulating technical, contractual, and financial value to senior stakeholders - Proven ability to collaborate with cross-functional teams and drive process improvements - High-energy, service-oriented leader with a strong work ethic and problem-solving mindset BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Задачи: — Руководить проектированием и реализацией платформы CDS Hooks, включая оркестрацию карточек, обработку контекста хуков, логику на стороне EHR и интеграцию с сервисами данных. — Владеть контрактами API CDS Hook, обеспечивать соответствие спецификации SMART CDS Hooks, улучшать производительность и надежность. — Вести техническую интеграцию с EMR системами (Epic, NextGen, Athena, ECW) для обнаружения, выполнения CDS Hook, отображения карточек и обработки действий пользователей. — Проектировать, создавать и поддерживать публичные REST и событийно-ориентированные API, предоставляющие клинические данные, метрики качества, данные о пробелах в уходе, данные атрибуции и контент поддержки принятия решений. — Устанавливать контракты API, стратегии версионирования и политики устаревания для баланса инноваций и стабильности. — Реализовывать и поддерживать паттерны безопасности API, включая OAuth 2.0, авторизацию на основе областей, ограничение скорости и аудит логов. — Проектировать и оптимизировать каналы данных в реальном или почти реальном времени для CDS Hooks и API с низкой задержкой и высокой свежестью. — Разрабатывать и внедрять комплексные тестовые и QA-фреймворки для CDS Hooks и API, включая валидацию контекста хуков, проверку отображения карточек и тестирование клинических рабочих процессов. — Устанавливать метрики надежности и SLA для доставки CDS Hook и производительности API, измерять и отслеживать их в соответствии с клиническими требованиями. — Определять и измерять клинические метрики влияния, такие как принятие CDS Hooks, взаимодействие клиницистов, успех интеграции рабочих процессов и влияние на результаты пациентов. — Принимать архитектурные решения с учетом компромиссов между корректностью, задержкой, масштабируемостью, поддерживаемостью и операционными рисками. — Проектировать и внедрять паттерны надежности для CDS и API сервисов, включая мониторинг, оповещения, обнаружение сбоев, плавное деградирование и восстановление после инцидентов. — Сотрудничать с инженером по надежности данных для определения и эксплуатации SLA, согласованных с клиническими потребностями. — Устанавливать и поддерживать инженерные стандарты для дизайна API, схем данных, паттернов интеграции и интероперабельности; поддерживать техническую документацию и спецификации OpenAPI. — Сотрудничать с командой Data Engineering для согласования моделей данных, наборов данных и возможностей платформы с требованиями поддержки клинических решений и API. — Быть техническим авторитетом по стандартам клинической интероперабельности (SMART CDS Hooks, FHIR, HL7, CDS Hooks, интеграция EHR). — Взаимодействовать с продуктом, клиническими операциями и бизнес-стейкхолдерами для уточнения требований, трансформации клинических рабочих процессов в функции платформы и формирования направления продукта. — Быть доверенным техническим советником для партнеров EMR, систем здравоохранения и внешних потребителей API, обеспечивать четкие и предсказуемые ожидания и поставки. — Обеспечивать соответствие всех CDS и API сервисов требованиям безопасности, конфиденциальности и нормативным требованиям здравоохранения (HIPAA, государственные регламенты, требования плательщиков). — Сотрудничать с командами IT Security и Compliance для реализации безопасного контроля доступа, аудита, шифрования и мер защиты данных. — Проектировать и внедрять аудиторские следы для доступа к клиническим данным, поддерживать аудиты соответствия и нормативную отчетность. — Наставлять членов команды через обзоры дизайна, парное программирование и архитектурное руководство по интеграции клинических данных и дизайну API. — Документировать новые и существующие системы, дизайны, процессы и процедуры. Требования: — 8+ лет опыта проектирования, создания и эксплуатации API платформ, сервис-ориентированных систем или бэкенд-инфраструктуры в масштабе. — Опыт работы на уровне старшего или ведущего специалиста с владением сложными системами от начала до конца. — 3+ года прямого опыта интеграции данных здравоохранения, рабочих процессов EMR, обмена клиническими данными или стандартов интероперабельности здравоохранения (FHIR, HL7, CDA, данные по страховым случаям). — 2+ года практического опыта с CDS Hooks, SMART on FHIR или аналогичными API поддержки клинических решений. — Глубокие знания проектирования и эксплуатации REST API, включая дизайн контрактов, версионирование, обработку ошибок и паттерны аутентификации/авторизации. — Экспертные знания интеграции данных здравоохранения, рабочих процессов EMR и паттернов интероперабельности (FHIR, HL7, CDS Hooks, SMART on FHIR). — Опыт проектирования надежности, SLA и операционных метрик; способность переводить клинические требования в технические SLO. — Опыт определения и измерения метрик производительности API (задержка, доступность, ошибки); знакомство с мониторингом и обеспечением SLA. — Системное мышление с умением проектировать масштабируемые, надежные, поддерживаемые и устойчивые системы. — Владение современными бэкенд-языками (Python, Java, Go или аналогичные); умение читать и анализировать код на разных языках. — Опыт работы с облачными платформами (AWS, Databricks, GCP) и контейнеризированными сервисами (Docker, Kubernetes или управляемые сервисы). — Способность эффективно взаимодействовать с инженерными, продуктовыми, аналитическими, клиническими и бизнес-командами. — Четкие письменные и устные коммуникативные навыки, особенно для объяснения технических концепций и компромиссов клиницистам и неспециалистам. — Умение работать в быстро меняющейся, неоднозначной среде с учетом требований соответствия и регулирования в здравоохранении. Плюсы: — Практический опыт реализации спецификации CDS Hooks и SMART on FHIR в продуктивных средах здравоохранения. — Опыт внедрения и тестирования CDS Hooks в нескольких EMR системах (Epic, NextGen, Athena, ECW) с валидацией клинических рабочих процессов. — Знание форматов и стандартов данных здравоохранения: ресурсы FHIR (Patient, Condition, Medication и др.), CCD/C-CDA, данные по страховым случаям (837s, 835s), HL7 v2 или v3. — Опыт проектирования и эксплуатации каналов данных в реальном или почти реальном времени для клинических приложений и систем поддержки решений. — Знание метрик ухода, основанных на ценности, пробелов в уходе, мер качества (NQF, HEDIS) и стратификации риска HCC/RAF. — Опыт работы с платформами управления API, порталами разработчиков или экосистемами партнеров / паттернами монетизации API. — Знакомство с OAuth 2.0, OIDC, SAML и федеративными паттернами идентификации в системах здравоохранения. — Опыт работы с CI/CD пайплайнами, инфраструктурой как кодом и безопасными практиками деплоя. — Опыт поддержки платформ, ориентированных на провайдеров, или внешних клинических партнеров; глубокое понимание рабочих процессов и ограничений провайдеров. — Опыт работы в стартапе здравоохранения или быстрорастущей технологической компании в сфере здравоохранения. — Знакомство с управлением данными здравоохранения, нормативами интероперабельности (21st Century Cures, ONC rules) и фреймворками качества клинических данных. — Опыт работы с фреймворками тестирования API и обеспечением качества распределенных систем. Условия: — Конкурентная базовая компенсация. — Потенциал годового бонуса. — Медицинские льготы с первого дня работы. — Программа здоровья и благополучия с выделением до $300 в квартал. — План 401K с первого месяца работы, покрывающий 100% до 4% годовой зарплаты. — Неограниченный или щедрый оплачиваемый отпуск "Vytal Time" и 5 оплачиваемых больничных после первых 90 дней. — Оплата компанией краткосрочной и долгосрочной нетрудоспособности (STD/LTD). — Современная технологическая инфраструктура. — Возможность участвовать в создании лидера рынка в области здравоохранения с оплатой за результат. Дополнительно: — В процессе отбора не запрашивают дополнительную личную или финансовую информацию, не просят покупки или интервью через текстовые сообщения. — Все коммуникации от рекрутеров приходят с домена vytalizehealth.com.

Location: Amsterdam, Netherlands; Madrid, Spain; Milan, Italy; Bracknell, United Kingdom; Belgrade, Serbia; Warsaw, Poland At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Sr. Project Manager (Sr. PM) to join our A-team (hybrid*/remote). As a Sr. PM at Allucent, you are responsible for the overall coordination and management of clinical trials from start up through to final delivery. The trials are mainly in Oncology, Neuroscience or Immunology and Infectious Diseases. Experience in Cell and Gene Therapy is a plus. This position directs the technical and operational aspects of clinical projects - all with the sense of urgency expected of Allucent customers. In this role your key tasks will include: Leads the project team, ensuring the project is delivered according to planned scope and timelines in accordance with the contract Creates and executes project management plans required for project delivery and in accordance with established processes Ensures quality and adherence to the relevant policies, SOPs, and working instructions, GCP and regulatory guidelines. Establishes clear communication lines and escalation pathways, communicates with project stakeholders Provides input on study related documents such as the study protocol, CRF, Medical Review/Monitoring plan, and Clinical Study Report Establishes requirements for and ensures project specific training plan for team activities Leads internal and external meetings, with internal and sponsor teams, including Kick Off Meetings (KOM) and Investigator Meetings based on project scope Provides support for vendor identification, qualification and selection and manage vendors Manages vendors and vendor relationships as required for project delivery Ensures effective and efficient resource utilization across projects and programs Produces, maintains and circulates project progress and status reports Manages the study budget, including monthly invoicing. Establishes project risk management plan with input from client and functional stakeholders and oversees adherence and updates throughout the project lifecycle Proactively recognizes and addresses any changes in scope Negotiates and influences internal and external team members in a professional manner and with successful outcomes Effectively solves problems with projects teams by applying strategic thinking and conflict resolution skills Ensures the Trial Master File is kept up to date and inspection ready Serves as the primary point of communication between the sponsor and project team Leads by example and encourages team members to develop strong solutions for clinical trial delivery Responsible for oversight of project team delivery and communication with functional managers, including performance feedback Requirements To be successful you will possess: Minimum Bachelor’s degree in life science, healthcare and/or business degree Minimum 5 years of relevant work experience Minimum 5 years of experience in drug development and/or clinical research, with at least 3 years of clinical trial project management experience Preference for candidates with CRA experience Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements Demonstrates strong financial acumen, administrative excellence and analytical skills Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out). Excellent written and verbal communication, planning, critical thinking and organizational skills, including command of English language Representative, outgoing and client focused Ability to work effectively in a fast-paced challenging environment with a growing company Proficiency with various applications including, but not limited to, Microsoft Word, Excel, and PowerPoint required Strong presentation skills Fosters learning and the advancement and development of others Dependable and able to take action to quickly to address urgent needs Proactive and solution oriented Willingly takes ownership and drives positive, collaborative results with the project team Exercises good judgement with defined procedures and policies to determine appropriate action Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/office* working depending on location Leadership and mentoring opportunities Participation in our Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via ADP and internal platforms Disclaimers: *Our office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-AdT #LI-remote #LI-hybrid

Location: Colombia; El Salvador; Honduras; Guatemala; Nicaragua; Dominican Republic We are seeking a detail-oriented, highly organized, and proactive Virtual Surgery Scheduling Coordinator to support a U.S.-based orthopedic medical practice. In this role, you will be responsible for coordinating surgical procedures, managing medical administrative workflows, communicating with insurance payors (Workers' Comp, Personal Injury, and Medicare), and liaising directly with attorneys and clinical teams. If you have at least 2 years of experience in U.S. surgery scheduling, exceptional written and verbal communication skills, and a strong customer-centric mindset, we encourage you to apply! Top 3 Daily Tasks Surgery & Appointment Scheduling: Coordinate, schedule, and track surgical procedures, consultations, and follow-ups while managing provider calendars with high accuracy. Medical Administration & Document Editing: Review, edit, and organize medical reports, surgical documentation, and client files to ensure complete clinical precision. Payor & Legal Coordination: Process and verify Workers' Compensation (W/C), Personal Injury (PI), and Medicare authorizations, while liaising directly with attorneys and insurance adjusters regarding case requirements. Key Responsibilities Oversee end-to-end surgery scheduling workflows, ensuring seamless communication between patients, surgical centers, physicians, and administrative staff. Review and edit complex medical reports, ensuring accuracy before distribution to payors, legal teams, or patient records. Manage Workers’ Compensation, Personal Injury, and Medicare claims details related to surgical approvals and pre-authorizations. Communicate professionally with law offices and attorneys regarding Personal Injury and Workers' Comp cases. Maintain clear, professional written and verbal communication with patients to guide them through pre-op and post-op administrative steps. Work independently to solve scheduling bottlenecks, follow up on pending authorizations, and update patient files in the EMR. Requirements Experience: 2+ years of direct experience in surgery scheduling for a U.S. medical practice (experience in Orthopedics is a strong plus). Insurance & Legal Knowledge: Solid working knowledge of Workers’ Compensation (W/C) , Personal Injury (PI) , and Medicare procedures. Medical Documentation: Proven experience reviewing and editing medical reports and clinical documentation. Language Skills: Fluent/Bilingual English (written and spoken) with strong interpersonal communication. Spanish speaking capability is preferred. Tech Skills: Proficient in Google Workspace, Microsoft Excel, Microsoft Outlook, and digital calendar management. EMR/EHR Experience: Hands-on experience with medical EMR systems. Experience with ModMed (EMA) is a major plus, though candidates proficient in other EMR platforms are welcome to apply. Work Style: Ability to work independently with minimal supervision, highly team-oriented, customer-focused, and detail-driven. Work Setup & Terms Schedule: Full-Time (40 hours/week, Monday – Friday, 8:00 AM – 5:00 PM PST). Location: 100% Remote. Technical Setup: Quiet home office workspace equipped with a high-speed computer setup, noise-canceling headset, and power/internet backup infrastructure.

Location: El Salvador; Colombia; Nicaragua; Bolivia, Plurinational State of; Honduras; Guatemala We are seeking a detail-oriented, empathetic, and highly organized Paralegal / Case Manager to support a US-based law firm handling plaintiff-side litigation (employment law and personal injury). This is a hands-on operational role combining legal intake, client communication, case management, and drafting support. The ideal candidate possesses strong written and verbal English communication skills, a calm demeanor when handling sensitive intake calls, and hands-on experience managing cases within legal CRM platforms. Key Responsibilities 1. Legal Intake & Case Qualification Answer inbound phone calls, web leads, and texts from potential clients using the firm’s screening scripts. Conduct detailed intake interviews, gathering critical case facts (employer information, dates of employment, termination details, pay disputes, protected classes, or injury details). Perform initial case qualification checks (statute of limitations, employer size, at-will vs. contract status) and flag strong leads to the attorney on the same day. Send, track, and follow up on retainer agreements and intake forms via e-signature tools. 2. Client Management & Communication Provide a warm, steady, and empathetic phone presence for clients navigating job loss or personal injury. Schedule client consultations and manage attorney calendar availability. Conduct regular client check-ins on treatment progress, address status inquiries, and ensure no gaps in medical care occur. 3. Medical Records, Bills & Insurance Coordination Request and systematically track medical records and bills from healthcare providers. Correspond directly with insurance adjusters regarding claim setup, PIP/MedPay, liability, and property damage updates. Maintain accurate, up-to-date case notes, deadlines, and logs in the case management system. Flag fully documented files that are ready for demand drafting to the attorney. 4. Paralegal & Case Drafting Support Organize client documentation and construct structured case chronologies. Draft demand letters, administrative agency filings (EEOC, CRD, DLSE), and legal correspondence using firm templates. Follow up with clients proactively to gather outstanding records and evidence. Schedule: 9am - 5pm PST Requirements Experience: Minimum 1+ year of experience in a US law firm as a Case Manager or Paralegal (plaintiff-side litigation, employment law, or personal injury preferred). Communication Skills: Excellent spoken and written English with clear, professional drafting abilities for legal notes, attorney summaries, and client/adjuster correspondence. Phone Demeanor: Calm, steady, and empathetic phone manner suited for distressed clients. Core PI Lifecycle Knowledge: Solid grasp of the full case lifecycle (intake, medical treatment tracking, records/bills retrieval, demand preparation, negotiations, and settlement). Insurance & Provider Handling: Direct experience coordinating with medical providers and communicating with insurance adjusters. Software Proficiency: Hands-on experience with legal case management systems (Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or equivalent). Organization: Highly organized with proven ability to manage heavy caseloads, prioritize deadlines, and drive proactive follow-ups. Client Systems & Tools Case Management Systems: Filevine, CASEpeer, Clio, Litify, SmartAdvocate, or similar legal CRMs. Communication & E-Signature: E-signature platforms (DocuSign/HelloSign), VoIP phone systems, and web lead management tools.

Location: Gladstone, Australia About EnerMech: We are a leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects & operating assets. Our business is built on the belief that our people are what make EnerMech excellent. When we are thriving globally it’s not just about investing in our infrastructure, service offering and technology, but by also investing in our people. The role: EnerMech is seeking experienced Mechanical Fitters to join our team in Gladstone. This is a Full Time position suited to a motivated tradesperson who takes pride in their workmanship and thrives in a dynamic, team-focused environment. You will carry out and lead fitting, welding, assembly, and installation works both on project sites and within our workshop. This role requires a proactive approach to safety, quality, and communication while working closely with workshop and project managers, trades personnel, and QHSE representatives. Carry out mechanical fitting, installation, maintenance, repair and overhaul activities across site and workshop environments. Support shutdowns, planned maintenance, breakdowns and project works across industrial sites. Inspect, service, align, assemble, remove, install and replace mechanical components and equipment. Perform maintenance on fixed plant, rotating equipment, pumps, valves, conveyors, pipework and associated mechanical systems. Carry out flange management, mechanical assembly, machining and fabrication activities as required. Read and interpret drawings, work packs, procedures and other technical documentation. Maintain tools and equipment in a safe and serviceable condition. Supervise, support and mentor Trade Assistants and Apprentices where required. Requirements Preferred Skills & Experience Certificate III in Mechanical Trade (essential) White Card (essential) Confined Space (essential) Current and valid driver’s license (essential) Working at Heights (preferred) Experience in shutdowns or fixed plant maintenance advantageous. Experience with pumps, valves, conveyors, pipework and mechanical components. Current 3 site medical clearances for RTAY, QAL and BSL (preferred)

Location: United Kingdom; France; Belgium The Role Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and expatriate workforces. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams. This role covers the client's United Kingdom operations and a West African project site where the working language is French. It is a combined clinical delivery and case management role: the postholder conducts the assessments, delivers the therapy, writes the reports and owns the case, rather than coordinating a provider network. That design reflects the absence of an established provider network in the West African market at launch, and gives the client a single clinician who knows each case end to end. Full professional fluency in French and English is a non-negotiable requirement. Welfare calls, clinical assessment, case documentation and client communication in the West African market are conducted in French. Responsibilities Clinical assessment and delivery Conduct acute risk and welfare assessments for employees referred through the client's escalation pathway, in French or English as required. Deliver individual counselling and psychotherapy across the supported caseload, virtually. Conduct fitness-for-work assessments and produce the associated clinical documentation. Write risk assessments, session documentation, return-to-work memoranda and fitness-for-work reports to a standard that stands up to client and regulatory scrutiny, in the language the case requires. Delivery is capped so that case management availability is protected. Session load is agreed with the Head of Clinical Operations and reviewed as volume changes. Case management and coordination Own each case end to end, from referral through assessment, treatment, fitness-for-work and reintegration to closure. Align the initial support plan with the client's on-site teams, including session volume and cadence, and manage adjustments where clinically indicated. Coordinate with internal helpline, care excellence and network partnership teams on anything that cannot be delivered directly. Review the open case list for stalled items and follow up to keep cases moving. Clinical risk oversight and governance Confirm risk tiering against the client's framework and set review cadence and monitoring requirements. Make the clinical decisions the pathway requires, including disputed risk ratings and medical evaluation pathways where an employee declines therapy. Escalate to the Head of Clinical Operations where a case exceeds the scope of remote delivery or requires in-person intervention. Work within the differing regulatory, medical and emergency-escalation environments of each market, and flag where local pathways do not support the agreed protocol. Clinical protocols and client enablement Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, including French-language versions. Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, in French and English. Build out the in-market provider network alongside Network Partnerships, so that in-person and overflow capacity exists as the programme scales. Client relationship, insights and reporting Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads in both markets, responding within the core window to queries that are frequently unscheduled and time-critical. Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes. Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on. Requirements Full professional fluency in French and English, to the standard required for clinical assessment, therapy delivery and client-facing documentation in both languages. Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction and the right to practise remotely. Master's degree in clinical psychology, counselling or a related field. Minimum three years in clinical practice, including direct delivery of assessment and therapy to adults. Demonstrable experience managing acute risk, including suicidality, in a setting where you held the decision rather than advised on it. Experience of structured return-to-work, fitness-for-work or occupational mental health pathways. Able to work four hours a day, Monday to Friday, within the 08:00 to 17:00 UK and West Africa window. Desirable Experience working across multiple jurisdictions or with expatriate, rotational or multinational workforces. Understanding of remote industrial, mining, resources or energy operating environments. Additional language capability, particularly Mandarin. Experience contributing to clinical protocols, risk frameworks or SOPs. Prior case management or clinical account experience in a commercial setting.

Location: Belgrade, Serbia As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a Senior System Engineer to join our Engineering Team. Unlock your full potential as a Senior System Engineer . In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you! Key Responsibilities Platform Engineering & Transformation: Help evolve Infrastructure & Operations toward a platform engineering model. Workflow Automation & Standardization: Standardize and automate infrastructure workflows and reduce manual provisioning. Core Capabilities & Provisioning: Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments. Internal Tooling & Lifecycle Management: Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management. Ecosystem & Tooling Integration: Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems. Architectural & Technical Design: Participate in architecture and technical design of platform and infrastructure services. Reliability & Performance Engineering: Improve reliability, scalability, and operational simplicity of production infrastructure. Troubleshooting & Incident Investigation: Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems. Observability & Diagnostics: Improve observability, diagnostics, and troubleshooting capabilities. Cross-Functional Collaboration: Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units. Documentation & Best Practices: Standardize common infrastructure solutions and document how they should be implemented and used. Technology Innovation & Developer Experience: Evaluate and introduce technologies that improve developer experience and infrastructure efficiency. Requirements 5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles. Strong Linux administration and troubleshooting skills. Good understanding of production infrastructure, networking and distributed systems. Hands-on experience operating Kubernetes in production . Practical experience with Infrastructure as Code and configuration management , using Terraform, Ansible or similar tools. Experience with CI/CD and infrastructure automation workflows. Programming or strong scripting skills in Python, Go, Java, Bash or similar. Experience with monitoring and observability systems. Understanding of secrets management and secure infrastructure access patterns. Experience integrating infrastructure systems through APIs. Ability to design reusable infrastructure solutions instead of one-off automation. Strong systems thinking and ability to troubleshoot complex cross-system issues. Ability and willingness to learn new infrastructure and platform technologies. Nice to Have Experience with GitOps approaches and tools. Experience with Crossplane, Kubernetes operators or controllers . Experience with Vault or similar secrets management platforms. Experience with Kafka, PostgreSQL, Redis or ClickHouse . Experience with Proxmox, VMware or public cloud platforms . Experience developing internal infrastructure tools, APIs or self-service capabilities . Soft Skills Strong analytical thinking and technical curiosity. Ownership and responsibility. Pragmatic approach to automation and engineering. Ability to work independently on ambiguous technical problems. Good communication and documentation skills. Willingness to remain hands-on and share technical knowledge. Benefits Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate. Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off. Get legal support for obtaining a local work/residence permit. Prioritize your health with compensation for wellness activities. Experience an international work environment with a passionate, motivated, and professional team. We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan. Invest in your growth using professional development compensation. Boost your energy and morale with complimentary snacks available in the office. Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.

Location: Minsk, Belarus As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a Senior System Engineer to join our Engineering Team. Unlock your full potential as a Senior System Engineer . In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you! Key Responsibilities Platform Engineering & Transformation: Help evolve Infrastructure & Operations toward a platform engineering model. Workflow Automation & Standardization: Standardize and automate infrastructure workflows and reduce manual provisioning. Core Capabilities & Provisioning: Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments. Internal Tooling & Lifecycle Management: Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management. Ecosystem & Tooling Integration: Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems. Architectural & Technical Design: Participate in architecture and technical design of platform and infrastructure services. Reliability & Performance Engineering: Improve reliability, scalability, and operational simplicity of production infrastructure. Troubleshooting & Incident Investigation: Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems. Observability & Diagnostics: Improve observability, diagnostics, and troubleshooting capabilities. Cross-Functional Collaboration: Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units. Documentation & Best Practices: Standardize common infrastructure solutions and document how they should be implemented and used. Technology Innovation & Developer Experience: Evaluate and introduce technologies that improve developer experience and infrastructure efficiency. Requirements 5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles. Strong Linux administration and troubleshooting skills. Good understanding of production infrastructure, networking and distributed systems. Hands-on experience operating Kubernetes in production . Practical experience with Infrastructure as Code and configuration management , using Terraform, Ansible or similar tools. Experience with CI/CD and infrastructure automation workflows. Programming or strong scripting skills in Python, Go, Java, Bash or similar. Experience with monitoring and observability systems. Understanding of secrets management and secure infrastructure access patterns. Experience integrating infrastructure systems through APIs. Ability to design reusable infrastructure solutions instead of one-off automation. Strong systems thinking and ability to troubleshoot complex cross-system issues. Ability and willingness to learn new infrastructure and platform technologies. Nice to Have Experience with GitOps approaches and tools. Experience with Crossplane, Kubernetes operators or controllers . Experience with Vault or similar secrets management platforms. Experience with Kafka, PostgreSQL, Redis or ClickHouse . Experience with Proxmox, VMware or public cloud platforms . Experience developing internal infrastructure tools, APIs or self-service capabilities . Soft Skills Strong analytical thinking and technical curiosity. Ownership and responsibility. Pragmatic approach to automation and engineering. Ability to work independently on ambiguous technical problems. Good communication and documentation skills. Willingness to remain hands-on and share technical knowledge. Benefits Enjoy 5 health days to focus on your well-being. Take advantage of 25 paid calendar vacation days to explore, relax, and unwind. Get a $30 net per month sports compensation to stay active and healthy. Benefit from top-notch medical insurance for peace of mind. Indulge in a variety of snacks available in the office. Join us for exciting corporate events that foster team spirit and fun!

Location: Minsk, Belarus As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a Senior Infrastructure Engineer to join our Engineering Team. Step into a high-impact role as a Senior Infrastructure Engineer . You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you! Key Responsibilities Linux System Administration: Operate and maintain Linux infrastructure based on Debian and Rocky Linux. Virtualization & Cluster Management: Operate and maintain Proxmox VE clusters and virtual machines. Virtual Machine Lifecycle: Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning. System Updates & Upgrades: Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades. Production Maintenance Planning: Plan and execute infrastructure maintenance activities in production environments. Data Protection & Disaster Recovery: Manage VM/server backup and restore processes and validate recovery procedures. Infrastructure Troubleshooting: Troubleshoot infrastructure issues across compute, storage, operating systems, and networking. Automation & Scripting: Automate repetitive operational tasks using Ansible and scripting. Infrastructure Migrations: Participate in infrastructure migrations and production changes. Change Management & Risk Mitigation: Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes. Requirements 5+ years of hands-on experience with Linux infrastructure. Strong knowledge of Debian / Rocky Linux . Hands-on production experience with Proxmox VE , KVM/QEMU and Proxmox clusters. Good understanding of cluster concepts including quorum, Corosync and failure scenarios . Strong practical experience with ZFS , including pools, datasets, snapshots, replication, disk replacement and failure recovery. Experience with VM migration and live migration. Experience performing Linux and Proxmox updates/upgrades. Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo. Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics. Hands-on experience with backup and restore, including recovery after VM or server failures. Understanding of backup, snapshot and replication concepts. Experience with Proxmox Backup Server or similar solutions. Practical experience with Ansible , Bash and Git. Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues. Nice to Have Experience with shared or distributed storage systems , such as Ceph, SAN, iSCSI, NFS or similar solutions. Python. Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana. Experience with physical servers and data center hardware. Hardware RAID / HBA. IPMI / iDRAC / iLO. Experience participating in disaster recovery or infrastructure migration projects. Soft Skills Strong ownership and responsibility. Careful approach to production changes. Ability to troubleshoot complex infrastructure issues independently. Good documentation and communication skills. Focus on automation, reliability and operational simplicity. Benefits Enjoy 5 health days to focus on your well-being. Take advantage of 25 paid calendar vacation days to explore, relax, and unwind. Get a $30 net per month sports compensation to stay active and healthy. Benefit from top-notch medical insurance for peace of mind. Indulge in a variety of snacks available in the office. Join us for exciting corporate events that foster team spirit and fun!

Location: Belgrade, Serbia As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a Senior Infrastructure Engineer to join our Engineering Team. Step into a high-impact role as a Senior Infrastructure Engineer . You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you! Key Responsibilities Linux System Administration: Operate and maintain Linux infrastructure based on Debian and Rocky Linux. Virtualization & Cluster Management: Operate and maintain Proxmox VE clusters and virtual machines. Virtual Machine Lifecycle: Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning. System Updates & Upgrades: Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades. Production Maintenance Planning: Plan and execute infrastructure maintenance activities in production environments. Data Protection & Disaster Recovery: Manage VM/server backup and restore processes and validate recovery procedures. Infrastructure Troubleshooting: Troubleshoot infrastructure issues across compute, storage, operating systems, and networking. Automation & Scripting: Automate repetitive operational tasks using Ansible and scripting. Infrastructure Migrations: Participate in infrastructure migrations and production changes. Change Management & Risk Mitigation: Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes. Requirements 5+ years of hands-on experience with Linux infrastructure. Strong knowledge of Debian / Rocky Linux . Hands-on production experience with Proxmox VE , KVM/QEMU and Proxmox clusters. Good understanding of cluster concepts including quorum, Corosync and failure scenarios . Strong practical experience with ZFS , including pools, datasets, snapshots, replication, disk replacement and failure recovery. Experience with VM migration and live migration. Experience performing Linux and Proxmox updates/upgrades. Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo. Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics. Hands-on experience with backup and restore, including recovery after VM or server failures. Understanding of backup, snapshot and replication concepts. Experience with Proxmox Backup Server or similar solutions. Practical experience with Ansible , Bash and Git. Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues. Nice to Have Experience with shared or distributed storage systems , such as Ceph, SAN, iSCSI, NFS or similar solutions. Python. Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana. Experience with physical servers and data center hardware. Hardware RAID / HBA. IPMI / iDRAC / iLO. Experience participating in disaster recovery or infrastructure migration projects. Soft Skills Strong ownership and responsibility. Careful approach to production changes. Ability to troubleshoot complex infrastructure issues independently. Good documentation and communication skills. Focus on automation, reliability and operational simplicity. Benefits Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate. Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off. Get legal support for obtaining a local work/residence permit. Prioritize your health with compensation for wellness activities. Experience an international work environment with a passionate, motivated, and professional team. We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan. Invest in your growth using professional development compensation. Boost your energy and morale with complimentary snacks available in the office. Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.

Location: Belgrade, Serbia As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners , leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for a Lead Brand Designer to join our Design Department. Role overview As a Lead Brand Designer, you’ll shape and evolve the visual identity across our brands and products, keeping it consistent across marketing, SMM, CRM, and product. You’ll set the creative direction for key projects, develop brand guidelines and assets, and work closely with designers and stakeholders to maintain a high visual standard. You’ll also mentor designers and help the team grow a strong, consistent brand-focused approach. Responsibilities Brand Identity: Develop and evolve visual identities across brands and products, including typography, color palettes, guidelines, and design templates. Brand Consistency: Ensure a consistent visual language across all brand touchpoints, including SMM, CRM, product, and marketing. Brand Guidelines: Define, maintain, and promote brand guidelines, ensuring their correct implementation across teams and projects. Creative Direction: Lead the visual direction for campaigns, product launches, key visuals, and other high-impact brand projects. Design Collaboration: Work closely with stakeholders and cross-functional design teams to create cohesive and effective brand communications. Design Review: Review design outputs and provide clear, constructive feedback to maintain a high standard of visual quality. Brand Communication: Create visual materials for brand communications, internal initiatives, and other business needs. Team Development: Support and mentor designers on brand-related tasks, helping them develop their skills and strengthen their understanding of the brand. Requirements Experience: 3+ years of experience in brand design or a similar role. Portfolio: Strong portfolio demonstrating experience in developing visual identities and cohesive brand systems. Design Principles: Strong understanding of typography, composition, color theory, and visual hierarchy. Brand Guidelines: Proven experience creating, maintaining, and implementing brand guidelines across different projects and teams. Strategic Thinking: Ability to understand business goals and translate them into clear, effective visual solutions. Communication: Strong communication and collaboration skills, with the ability to work effectively with multiple stakeholders and cross-functional teams. Design Tools: Advanced proficiency in Figma, Adobe Photoshop, and Adobe Illustrator. Nice to have Performance Marketing: Experience working with performance marketing and creating visuals for campaigns focused on measurable results. Cross-Functional Experience: Experience collaborating with motion and 3D teams on integrated creative projects. Team Leadership: Previous experience leading, mentoring, or supporting other designers. Marketing Knowledge: Understanding of marketing funnels, user behavior, and how visual communication influences engagement and conversion. Benefits Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate. Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off. Get legal support for obtaining a local work/residence permit. Prioritize your health with compensation for wellness activities. Experience an international work environment with a passionate, motivated, and professional team. We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan. Invest in your growth using professional development compensation. Boost your energy and morale with complimentary snacks available in the office. Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.