Location: New Delhi, India
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: BURMESE
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: New Delhi, India
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: SWAHILI
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
2+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Liverpool, United Kingdom
WE ARE HIRING EXPERIENCED INTERPRETERS!!!
LANGUAGE: CANTONESE
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Liverpool, United Kingdom
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Location: Manchester, United Kingdom
WE ARE HIRING EXPERIENCED INTERPRETERS!!!
LANGUAGE: CANTONESE
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Kuala Lumpur, Malaysia, China
WE ARE HIRING EXPERIENCED INTERPRETERS!!!
LANGUAGE: CANTONESE
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Central Europe; Portugal; Germany; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
As an Account Executive EMEA/MENA, you will be responsible for the growth of our enterprise accounts in the region, ensuring all key metrics are delivered. With identified accounts, you will ensure revenue growth, customer success, and long-term customer partnership. In addition, you will provide direction and recommendations to the extended territory team and leadership to increase the region's efficiencies, structure, and strategy, ensuring individual and group success.
YOU WILL BE ACCOUNTABLE FOR EXCELLENCE TO:
- Own the full sales cycle from prospecting and qualification through trial, negotiation, closing, and handover.
- Consistently achieve and exceed new business targets.
- Build and manage a healthy pipeline through self-generated opportunities.
- Develop territory strategy and specific account plans, expand install base and acquire net new customers, create and execute demand generation plans within a territory, and be accountable for all aspects of taking down the number as if you genuinely owned SplitMetrics.
- Create a strong partnership with BDR, Marketing, Solutions, Product, Customer Success, Leadership and Legal to win strategic accounts.
- Leverage internal and external tools to maximize customer information – Maximize success with a world-class SaaS toolkit (access to Gong, Hubspot, Linkedin Sales Navigator, AppMagic), and provide feedback on products regarding customers' issues and competitive trends.
- Represent the company at industry events and conferences, building relationships and generating new business opportunities.
- Maintain strong deal hygiene, forecasting accuracy, and CRM discipline.
- Take ownership of performance, continuously improve sales skills, and actively seek and apply coaching and feedback.
ABOUT YOU:
We want to meet individuals passionate about the mobile marketing world, who have experience working with app publishers, agencies and brands and have a track record in owning large multi-year deals from end to end.
- 3+ years of experience in sales roles, with a strong track record in mobile marketing or advertising technology.
- A genuine passion for closing the deals with a ruthless focus on a customer.
- Proven ability to sell complex SaaS solutions to multiple stakeholders and senior decision-makers.
- A systematic approach in sales (MEDDIC).
- Strong experience in outbound prospecting and pipeline generation.
- A commitment to being an adviser and business development partner for a customer.
- A consultative selling mindset - able to challenge customer thinking, uncover underlying business needs, and position solutions based on value and business impact.
- Highly accountable, proactive, and results-oriented, with a strong sense of ownership.
- Excellent written and verbal communication skills.
- Curious, creative thinker, and open-minded character with a passion for challenges.
- Strong understanding of the mobile marketing, app growth, and advertising ecosystem, with a genuine curiosity to continuously follow industry trends, market shifts, competitors, and emerging technologies.
- Fluent English.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Toronto; New York
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Business Need
We are overhauling our Salesforce system, which will require significant updates to the data models and pipelines that support revenue reporting. We also lack scalable visibility into self-serve revenue due to fragmented data sources and manual reporting processes. This role will help build and maintain the data infrastructure and automated reporting needed to support these changes and improve visibility across go-to-market and finance teams.
Role Description
This intern will support Revenue Operations data infrastructure and automation, including data enrichment and management, building and updating data pipelines, and developing automated reporting for go-to-market and finance stakeholders.
Key Responsibilities
- Support go-to-market reporting, systems, and processes that help teams make data-driven decisions and drive revenue growth.
- Help maintain and improve data quality across Salesforce and other go-to-market systems.
- Work with cross-functional teams to bring together customer data across product usage, sales activity, marketing engagement, support, and contract data.
- Support the development and maintenance of dashboards and reporting for go-to-market and finance leadership.
- Assist with data pipelines and processes that connect data across Salesforce, BigQuery, and other systems.
- Help identify opportunities to automate manual reporting and operational processes.
- Support ad hoc data analysis and operational requests from the Revenue team.
What You Bring
- Interest in learning about Revenue Operations, data analytics, and how technology companies go to market.
- Some experience working with data through coursework, internships, projects, or extracurricular activities.
- Comfort with spreadsheets and a willingness to develop skills in tools such as SQL, Salesforce, BigQuery, Looker, or Tableau.
- Strong problem-solving ability and an enjoyment of figuring out how data, systems, and processes fit together.
- Detail orientation and a commitment to data accuracy and quality.
- Comfort with learning new tools and working across multiple projects.
- Ability to communicate findings clearly and explain what the data means and why it matters.
Position Details
Duration: 4 months
Start date: January 4
Location: Toronto or New York
Location: (Multiple States), United States
About Improvado
Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT.
What we sell:
extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA.
Who buys it:
Economic buyers:
CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership
Technical evaluators:
VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security
Segments:
enterprise brands, mid-market, agencies
Verticals:
pharma and healthcare, financial services, retail and eCommerce, gaming, agencies
Why this role, now
Our messaging is not aligned.
Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price.
The category is crowded and moving fast.
Battlecards exist but decay, and nobody owns keeping them true.
Attribution, incrementality and causal measurement is where deals are won and lost
— and it is the hardest thing to argue credibly without hand-waving.
Analyst firms are a silent blocker.
When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them.
You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it.
What you'll own
Positioning and messaging.
Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it.
Competitive intelligence and win/loss.
A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning.
Sales enablement.
The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays.
Market and analyst relations.
The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization.
What we're looking for
4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product.
Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak.
B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile.
Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter.
Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking.
Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback.
Nice to have:
hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming.
Not a fit if:
your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work.
How we measure success
Win rate in competitive deals against our top 3 named competitors, baseline set in month 1.
Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal.
Time-to-first-deal for new reps.
Field adoption of enablement assets — measured, not assumed.
Win/loss program running on cadence, with themes that visibly change product and GTM decisions.
Message consistency: a quarterly audit across web, deck, product UI and content.
What We Offer
Remote-first environment
Competitive compensation
Medical and dental benefits
401K plan
Unlimited PTO
Paid holidays
Professional development reimbursement
Location: (Multiple States), United States
About Improvado
Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT.
What we sell:
extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA.
Who buys it:
Economic buyers:
CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership
Technical evaluators:
VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security
Segments:
enterprise brands, mid-market, agencies
Verticals:
pharma and healthcare, financial services, retail and eCommerce, gaming, agencies
Why this role, now
Our messaging is not aligned.
Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price.
The category is crowded and moving fast.
Battlecards exist but decay, and nobody owns keeping them true.
Attribution, incrementality and causal measurement is where deals are won and lost
— and it is the hardest thing to argue credibly without hand-waving.
Analyst firms are a silent blocker.
When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them.
You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it.
What you'll own
Positioning and messaging.
Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it.
Competitive intelligence and win/loss.
A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning.
Sales enablement.
The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays.
Market and analyst relations.
The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization.
What we're looking for
4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product.
Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak.
B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile.
Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter.
Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking.
Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback.
Nice to have:
hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming.
Not a fit if:
your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work.
How we measure success
Win rate in competitive deals against our top 3 named competitors, baseline set in month 1.
Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal.
Time-to-first-deal for new reps.
Field adoption of enablement assets — measured, not assumed.
Win/loss program running on cadence, with themes that visibly change product and GTM decisions.
Message consistency: a quarterly audit across web, deck, product UI and content.
What We Offer
Remote-first environment
Competitive compensation
Medical and dental benefits
401K plan
Unlimited PTO
Paid holidays
Professional development reimbursement
Location: Gurugram, Haryana, India
NEOLYTIX
Senior Manager, AR RCM
Operations | Accounts Receivable | Gurugram
DEPARTMENT
Operations, RCM
EXPERIENCE
15+ Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
CEO & COO
⚠ US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully.
⚠ Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments.
The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day.
This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you.
Key Responsibilities
1. AR Delivery Ownership & SLA Accountability
Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates.
Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO.
Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation.
2. Revenue & Financial Performance
Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance.
Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk.
Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it.
3. Denial Management & Payer Strategy
Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans.
Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines.
Develop payer-specific follow-up strategies and embed them into team workflows and SOPs.
4. Team Leadership & Talent Development
Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function.
Own performance management, succession planning, and high-potential identification for the AR org.
Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales.
Build a performance culture grounded in accountability, data fluency, and continuous improvement.
5. Client Engagement & Retention
Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations.
Surface delivery risks proactively and communicate resolution plans to clients before issues escalate.
6. Process Excellence & Compliance
Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols.
Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards.
Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis.
What You Bring
Must-Have
15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios.
Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged.
Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates.
Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors.
Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid.
Multi-specialty billing exposure: physician groups, hospital systems, or both.
Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence.
Commitment to the US shift, onsite in Gurugram.
Strong Preference
Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only.
Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar.
Track record of building or restructuring an AR team and improving performance metrics within 12 months.
Power BI or advanced Excel for AR performance tracking and executive reporting.
Nice-to-Have
MBA or postgraduate degree in healthcare administration, business, or a related discipline.
Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow.
CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification.
Experience across multi-geography delivery: India and Philippines operating in parallel.
Who You Are
You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership.
You hold SLAs before clients ask about them. Reactive escalation management is not something you do.
You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart.
You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead.
You see denial patterns before they become denial trends. Root cause is where you start, not where you finish.
Eligibility Criteria
Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred.
Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable.
Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress.
Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently.
Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile.
Performance Expectations (KPIs)
In the first 12 months:
Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio.
AR >90 days: percentage trending down or held within client SLA thresholds.
Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts.
SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio.
Client retention: no unplanned exits attributable to AR delivery performance.
Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams.
Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed.
Hiring Process
Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage.
Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record.
Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach.
Stage 4: Reference checks and offer.
Why Join Neolytix
Senior Leadership, Real Scope
Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO.
Strategic Visibility
Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows.
Build, Not Just Run
Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks.
Competitive Package
Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.
Location: Gurugram,, Haryana, India
NEOLYTIX
Management Trainee, Finance (FP&A)
Finance & Accounts | Fresher Opportunity | Gurugram
QUALIFICATION
MBA in Finance
EXPERIENCE
Fresher
LOCATION
Gurugram (Onsite)
SHIFT
1:30 PM–10:30 PM IST
REPORTS INTO
Sr. Manager
⚠ Shift: This role operates on a 1:30 PM to 10:30 PM IST schedule, onsite at our Gurugram office, 5 days a week. Please apply only if you are comfortable with this window.
⚠ Education Gate: MBA with Finance as the primary specialization is mandatory. 12th in the Commerce stream (CBSE, ICSE, or equivalent) is required. Applications without this background will not be considered.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across Revenue Cycle Management, Credentialing, Medical Coding, and Payer Analytics, with delivery centers in Gurugram, Manila, and Chicago.
If you chose Finance as your MBA specialization because you find budgeting, financial planning, and business performance analysis genuinely interesting, and not just because it was available, this role is worth reading in full.
As a Management Trainee in our Finance and Accounts team, you will work directly under the Senior Manager, Finance on Financial Planning and Analysis (FP&A) activities. This is a hands-on, learn-while-you-do role. You will not shadow someone else's work. You will contribute to real financial reporting, variance analysis, and planning cycles from your first month, with structured guidance and training built into the role. After six months, on successful completion of the probation period, you transition to Associate.
What is FP&A?
Financial Planning and Analysis (FP&A) is the function inside a company that answers three questions: what did we plan to spend and earn, what did we actually spend and earn, and why is there a gap? FP&A teams own budgeting, forecasting, management reporting, and variance analysis. They are the finance team's link between raw numbers and business decisions. This is the work you will be doing and learning.
Career Path
Management Trainee
First 6 Months (Probation)
Associate, Finance
Post Probation
Senior Associate & Beyond
Performance-Linked Growth
Key Responsibilities
1. Financial Planning & Budgeting Support
Assist in compiling annual and quarterly budget templates by gathering inputs from department heads.
Track budget submissions, flag inconsistencies, and follow up on missing data.
Prepare actuals vs budget comparison reports and highlight key variances for review.
2. Reporting & MIS
Prepare monthly MIS reports and financial dashboards for management review.
Assist in building P&L summaries, cost-centre reports, and expense trackers.
Maintain and update financial reporting templates in Excel, ensuring accuracy and consistency.
3. Forecasting & Variance Analysis
Support the rolling forecast process by collecting data inputs and updating financial models.
Perform variance analysis (actual vs budget vs forecast) and write clear summaries of key findings.
Help identify cost drivers and revenue trends from operational and financial data.
4. Month-End Close Support
Support the month-end close process: accruals, provisions, and expense reconciliations.
Coordinate with accounts payable and receivable teams to collect required data inputs.
Maintain documentation and audit trails for all finance activities you are involved in.
5. Compliance & Data Management
Maintain accurate financial records and ensure data integrity across reports and trackers.
Ensure adherence to company financial policies and internal control procedures.
Support internal and external audit requirements as and when needed.
What You Will Learn
This role comes with structured on-the-job training alongside your work. Over your first six months, you will be trained on:
FP&A workflows: how budgeting, forecasting, and variance analysis work in a live business environment.
Advanced Excel for finance: pivot tables, dynamic dashboards, formula-based financial models, and data reconciliation techniques.
US healthcare business context: how revenue cycle operations generate financial data and what drives performance.
Professional finance reporting: how to structure numbers into insights that leadership can act on.
What You Bring
Must-Have
MBA with Finance as the primary or first specialization. This is non-negotiable.
12th in the Commerce stream (CBSE, ICSE, or equivalent board). Mandatory.
Strong academic record. A consistent performance history across 12th and graduation is expected.
Working knowledge of MS Excel. You should be able to build and navigate spreadsheets independently.
Strong numerical aptitude and attention to detail. A wrong number in a financial report is not a minor error.
Good written and spoken English. You will be coordinating with internal teams and presenting findings.
Strong Preference
Basic understanding of financial statements: P&L, Balance Sheet, Cash Flow. Even from coursework.
Any internship or project work involving financial analysis, MIS, budgeting, or accounts.
Familiarity with variance analysis or management reporting concepts.
Nice-to-Have
Exposure to ERP or accounting software such as Tally, SAP, or QuickBooks.
Basic awareness of financial modelling or data analysis tools.
Who You Are
You chose Finance, not just MBA. This is the field you want to build a career in, and FP&A is where you want to start.
Numbers bother you when they are off. You catch the error before someone else does.
You ask why a number moved, not just what it is. Curiosity about business performance is natural to you.
You are structured in how you think and communicate. Whether it is an Excel sheet or a verbal update, you present clearly.
You take ownership of your work and meet your deadlines without needing to be reminded.
Eligibility Criteria
Education: MBA in Finance (primary specialization) is mandatory. 12th in Commerce stream is mandatory. Both are non-negotiable.
Academic record: A strong, consistent academic background is expected. 70% or above in both 12th and graduation is preferred.
Batch: Freshers and recent graduates. Up to 1 year of experience (including internships) is acceptable.
Tier: Graduates from recognized universities across India, including tier 2 institutions, are encouraged to apply.
Shift: 1:30 PM to 10:30 PM IST, onsite in Gurugram, 5 days a week. Non-negotiable.
Joining: Immediate joiners strongly preferred.
Selection Process
Round 1: HR Screening. Profile review against education gate and eligibility criteria.
Round 2: Finance Assessment. Aptitude and concept test conducted at the Gurugram office, covering financial concepts, numerical reasoning, and Excel basics.
Round 3: Interview with the Senior Manager, Finance covering academic background, finance knowledge, and analytical approach.
Round 4: CEO Connect.
Why Join Neolytix
Real FP&A Work from Month One
You are not shadowing someone else's work. You contribute to live budgeting, forecasting, and reporting cycles with structured guidance.
Learn from a Finance Leader
Direct day-to-day mentorship from the Senior Manager, Finance. Feedback is part of the role, not an annual event.
Global Business Exposure
Work on financial data from US healthcare operations. The business context you build here is hard to find at the fresher level.
Clear Path Forward
Management Trainee to Associate after 6 months, then Senior Associate and beyond, based on performance, not time served.
Location: Kuwait City, Kuwait
Workplace: hybrid
About Tabby
Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the Role
We’re looking for a Manager/Sr Manager to be Tabby’s sole commercial point of contact on the ground in Kuwait. This person will act as our local face to merchants, an escalation point and door opener, while working closely with our UAE based account management, sales and partnerships teams who own the day to day execution of deals.
You won’t be closing deals in isolation. Instead, you’ll be the person merchants call when they want a face to face conversation, the person who spots the gaps and opportunities in the market that aren’t being maximised, and the person who keeps Tabby’s commercial engine in Kuwait running smoothly by working through others.
You’ll be accountable for an overall GMV goal for the market, achieved by orchestrating closely with the commercial teams rather than owning the full sales cycle yourself.
Key Responsibilities
What You’ll Do
Serve as Tabby’s on the ground commercial representative in Kuwait, building strong relationships with key merchants and partners
Act as an escalation point for merchant needs that require an in person presence or local touch
Evangelise for Tabby in Kuwait: attend events, open doors, and build Tabby’s local commercial presence and brand
Identify gaps and untapped opportunities in the Kuwait merchant portfolio and flag them to the right teams
Partner closely with account management, sales and partnerships teams to drive deal closure and account growth
Own and be accountable for GMV targets for the Kuwait market, achieved through collaboration rather than direct control
Firefight where required, and repair merchant relationships where needed, by acting as a trusted local advisor and evangelist
Skills, Knowledge and Expertise
What We’re Looking For
5+ years of experience in a commercial role such as account management, sales or partnerships, ideally with exposure to online and/or offline retail
Understanding of e-commerce sales funnels: how merchants acquire, convert and grow customers
Strong communication skills, comfortable representing a brand externally and building relationships at all levels
Proven project management skills and the ability to get things done through collaboration rather than direct execution
A commercial mindset with genuine curiosity about how businesses grow
Relationship driven leaders, with the ability to navigate difficult conversations and imbibe consultative selling
Comfortable operating at a fast pace with a certain level of ambiguity, as this is a new market launch
Location: Riyadh, KSA
Workplace: onsite
This is a role for a true hunter.
We are scaling one of the fastest-moving BNPL platforms in the region, and we are looking for a hungry, self-driven Business Development Executive to take our SME merchant acquisition engine to the next level. This is a 100% outbound sales role — there are no inbound leads and no pre-assigned deals. You'll be set up with the tools and prospect lists to hit the ground running, but building your pipeline from zero is on you.
You will own the full sales cycle end-to-end: identifying high-potential SME merchants, opening doors with founders and decision-makers, running consultative discovery, pitching game-changing financial solutions, negotiating commercial terms and driving merchants all the way through onboarding to live activation.
If you thrive in a fast-paced, high-growth, entrepreneurial environment, love the thrill of the close, and want real ownership from day one — this is your seat.
Key Responsibilities
Build the Pipeline — From Zero
• Own end-to-end pipeline generation through relentless, self-generated outbound activity.
• Use the tools and prospect lists provided as a launchpad — then take the pipeline far beyond them.
• Research and map high-potential SME merchants, verticals and micro-markets.
• Identify and engage business owners, founders and key decision-makers.
• Execute high-volume cold calling, multi-channel outreach, field visits and merchant meetings.
• Consistently generate qualified opportunities with zero reliance on inbound or marketing-sourced leads.
• Keep the funnel healthy — continuously replenish, qualify and prioritise.
• Use CRM and sales data to track your KPIs, read your funnel and sharpen conversion.
Sell, Close, Activate
• Own opportunities end-to-end: prospect > discovery > pitch > close > onboarding > activation.
• Run consultative, value-based discovery with SME owners to uncover real business pain.
• Pitch and sell BNPL, LTF and our expanding suite of merchant financial solutions.
• Deliver compelling product demos and tailored commercial proposals.
• Handle objections with confidence and drive deals to signature.
• Stay hands-on until the merchant is fully live and transacting.
Commercial & Negotiation
• Lead commercial conversations with SME merchants and articulate clear value.
• Negotiate within approved commercial frameworks to land win-win outcomes.
• Secure the right internal approvals and keep deals moving at pace.
• Escalate complex commercial matters appropriately — while retaining full ownership of the opportunity.
Cross-Functional Collaboration
• Partner closely with Risk, Scoring, Onboarding, Product and Operations.
• Understand internal requirements and constraints and work with them, not around them.
• Proactively chase down blockers and drive outstanding actions to closure.
• Act as the bridge between the merchant and internal stakeholders.
• Feed merchant insight and market intelligence back into the business.
Merchant Experience & Growth
• Support merchants through a smooth, friction-free onboarding journey.
• Drive activation and follow up post go-live to ensure adoption.
• Spot early issues, capture merchant feedback and route it to the right teams.
• Be genuinely merchant-obsessed — the relationship does not end at signature.
Product & Market Agility
• Become a subject-matter expert on BNPL and LTF.
• Ramp fast on new propositions as they launch — including SME Financing and Tabby Card.
• Adapt pitch, positioning and messaging as products, processes and market conditions evolve.
• Thrive in ambiguity — we are building as we scale.
Skills, Knowledge and Expertise
• 1–2 years of professional experience in sales, business development or another target-driven commercial role.
• Proven outbound sales and prospecting track record — you have personally generated your own pipeline.
• Demonstrated ability to create opportunities independently, from a standing start.
• Bachelor's degree.
• Fluent Arabic and English.
• Exceptional communication, presence and interpersonal skills.
• Strong commercial acumen and negotiation ability.
• Comfortable and energised by a target-driven, high-accountability environment.
• Ability to independently own, manage and forecast a pipeline.
• Comfortable working with CRM and sales data — tracking KPIs, analysing your funnel and prioritising on evidence (Excel / Google Sheets level)
• Grit, resilience, persistence and relentless follow-through.
Nice to Have (Not a Deal-Breaker)
• B2B or SME sales exposure.
• FinTech, BNPL, payments, banking or lending background.
• Financial or technology solution selling.
• Merchant acquisition or field sales experience.
• Track record selling directly to business owners and decision-makers.
• CRM proficiency and data-driven pipeline discipline.
• Strong Excel / Google Sheets and CRM reporting — pivot tables, dashboards, basic funnel analysis.
Benefits
We are an international team of inspired professionals located all over the globe.
We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region
We offer you relocation support as well as we guide you through all the process.
We’ll set you up with the devices required for your work.
Location: Kuwait City, Kuwait
Workplace: onsite
About Tabby:
Tabby
is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the role:
We are looking for a hands-on
Senior Risk Manager
to help build Tabby’s risk capabilities in Kuwait, with combined responsibility for enterprise and credit risk. As one of our first local hires, you will establish the governance, policies, risk appetite and reporting required for launch, while providing credit risk oversight as the portfolio grows. You will work closely with Kuwait leadership and Group Risk, as well as Product, Compliance, Finance and Operations, to ensure we scale responsibly and meet local regulatory expectations.
Key Responsibilities
Building and maintaining Tabby’s local risk management framework for Kuwait, covering enterprise and credit risk and aligning it with Group standards and applicable regulatory requirements.
Developing the local risk strategy, risk appetite statement, policies, limits, governance forums and management reporting required for launch and ongoing operations by aligning with Group standard and adapted to local requirements
Owning the enterprise risk process, including risk identification and assessment, the risk register, key risk indicators, emerging-risk reviews, residual risk positions and remediation tracking.
Providing independent risk challenges on new products, partnerships, customer journeys, operating models and other material business initiatives.
Leading local credit risk oversight across the customer lifecycle, including underwriting and eligibility rules, credit limits, affordability, collections outcomes and portfolio quality, focusing on local regulatory requirements.
Partnering with Group Risk and Product teams to calibrate credit strategies for Kuwait and assess model, policy and limit changes.
Establishing clear early-warning indicators, thresholds and reporting to support timely, data-informed risk decisions.
Preparing risk assessments, reporting and recommendations for local leadership, risk committees, the Board and regulators, as applicable.
Supporting licensing activities, regulatory submissions, examinations and information requests in partnership with Compliance, Legal and other control functions as well as acting as primary risk contact for Internal Audit
Coordinating risk input into business continuity, outsourcing and third-party risk, operational incidents and control assessments.
Promoting a practical risk culture and helping teams understand how risks should be identified, assessed, escalated and managed as well as ensuring material risks and control gaps are escalated and addressed at the right level.
Helping shape the future Kuwait risk organisation and supporting hiring as the business scales.
You should apply if
You have strong risk management experience within banking, fintech, consumer lending, payments or another regulated financial-services environment.
You bring meaningful hands-on experience across both enterprise risk and credit risk, rather than exposure limited to governance or oversight.
You have built or materially improved risk frameworks, policies, risk appetite, governance structures, reporting and control processes.
You understand consumer credit risk across underwriting, credit policy, portfolio monitoring, collections performance and loss drivers..
You understand enterprise risk disciplines including risk and control assessments, KRIs, incident and issue management, operational resilience, third-party risk and emerging risks.
You understand the Kuwait regulatory environment; experience engaging with the Central Bank of Kuwait or another GCC financial-services regulator.
You can operate independently in a new-market environment and are comfortable building the essentials yourself before a wider team is in place.
You can balance strong governance with practical, proportionate execution and constructively challenge senior stakeholders when required.
You communicate complex risk topics clearly and can prepare decision-ready materials for leadership, governance forums and regulators.
You work effectively across Product, Data, Operations, Compliance, Finance, Legal and Internal Audit.
You hold a bachelor’s degree in Finance, Economics, Risk Management, Business, Mathematics or a related field; FRM, PRM, CFA or a comparable qualification is an advantage.
You are professionally fluent in English; Arabic is an advantage
Location: Kuwait City, Kuwait
Workplace: onsite
About Tabby:
Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the role
Tabby is the leading shopping and financial services app in the Middle East — 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team.
This is a founding role. As General Manager, you will take Tabby Kuwait from a licensed entity in progress to a fully operating, onshore, regulated business — and then scale it. You'll be the face of Tabby to the Central Bank of Kuwait and to the local banking and merchant ecosystem, with full accountability for standing up the entity, the team and the growth plan from day one.
Very few people get to build a regulated consumer finance business in a market from a standing start, with a proven regional platform behind them. This is that opportunity.
Key Responsibilities
Own the Central Bank of Kuwait relationship end to end — registration and licensing, correspondence, inspections and ongoing supervisory dialogue — as the named accountable executive
Stand up Tabby Payments K.S.C.C. as a fully operating local entity, with its own team, compliance, operations and governance
Carry full commercial ownership of the Kuwait market: merchant acquisition and retention, bank and payments partnerships, local marketing and customer growth
Own the local P&L and market-level economics, operating within group frameworks for product, credit, risk, treasury and legal — and influencing those functions to get what the market needs
Build and lead the local team, starting lean and scaling with the business — defining the hiring plan and owning the local cost base
Define and sequence the market's product roadmap with group product, bringing Tabby's wider product set into Kuwait as licensing and infrastructure allow — including longer-term financing, card, wallet and payments, and cross-border transfers
Represent Tabby externally as the senior leader in-market, with banks, merchants, partners and the regulator
Skills, Knowledge and Expertise
10+ years of experience, including at least 3 years in a general management or senior commercial role with full P&L accountability
A track record of launching or scaling a regulated financial services, payments or fintech business in a GCC market
Direct experience as the named accountable executive in a relationship with a financial regulator — licensing, submissions, examinations or remediation
Domain expertise in fintech, consumer lending/BNPL, payments and e-money, or retail banking and cards, including financial regulation and licensing in the GCC (Central Bank of Kuwait experience specifically valued)
A proven merchant or B2B commercial track record — building a partner base from a low base, not just managing an existing one
Comfort operating in ambiguity with a small team: a builder, not an administrator of an established machine
Strong grounding in P&L management and unit economics, regulatory submissions and compliance/AML frameworks, and commercial contracting and partnership negotiation
Professional Arabic and English, including the ability to handle Arabic regulatory correspondence
Nice to have:
Existing relationships with the Central Bank of Kuwait
Prior experience inside a high-growth start-up or fintech
Exposure to local funding or bank facility relationships
Location: Kuwait City, Kuwait
Workplace: onsite
About Tabby:
Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.
We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.
If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.
About the role
Tabby is the leading shopping and financial services app in the Middle East - 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team.
This is a founding role. You'll support building the compliance function in Kiwait rather than inherit one, and act as our principal contact with the Central Bank of Kuwait.
Key Responsibilities
Own the CBK relationship - correspondence, inspections, information requests and supervisory dialogue
Lead the compliance workstream of our CBK registration and licensing programme
Build the Kuwait compliance framework from scratch: policies, controls, monitoring plan and risk assessments
Act as MLRO - own the AML/CFT programme, including STR filing, CDD, sanctions screening and transaction monitoring
Maintain the BNPL consumer protection framework covering dispute resolution, fee transparency and complaint handling
Track regulatory change, assess business impact and drive implementation with the relevant owners
Prepare compliance reporting for CBK and papers for the audit and risk committees
Conduct regular compliance assessments and audits, proactively identifying potential areas of non-compliance and recommending corrective actions to mitigate risks and ensure adherence to regulatory standards.
Provide strategic guidance and support to various departments within the organization on compliance-related matters, including regulatory changes and updates, ensuring that all business activities are conducted in a compliant manner.
Design and roll out efficient and effective compliance processes, leveraging technology and innovative solutions to streamline compliance workflows and enhance operational efficiency.
Collaborate with internal stakeholders, including senior management, to integrate compliance considerations into all aspects of business operations, including product development, marketing, and customer service.
Skills, Knowledge and Expertise
5+ years
in compliance, AML/CFT or regulatory advisory within a CBK-regulated business - a Kuwaiti bank, finance company, exchange house, or registered e-payment or e-money provider
Direct experience dealing with the CBK
, including inspections and regulatory submissions
Working knowledge of the CBK e-payment of funds regime and Kuwait's AML/CFT framework
A track record of
building
frameworks, not only administering them
Professional Arabic and English, including drafting regulatory correspondence in Arabic
Location: Cairo, Egypt
Workplace: onsite
Role Overview
We’re on the lookout for an Instructional Designer who can turn complex product changes into crystal-clear, agent-friendly training. You’ll work closely with Product, CX Ops, and Training teams to ensure agents are prepared for new features, policy changes, and process rollouts. This role is a critical bridge between Product Readiness and training content execution.
Key Responsibilities
Design end-to-end programs and learning journeys - from learning objectives and content sequencing to practice, assessment, and reinforcement.
Break down complex product updates and processes into simple, engaging learning content, including slides, facilitator guides, eLearning, job aids, simulations, videos, and walkthroughs.
Create practical, scenario-based learning that helps agents apply knowledge to real customer situations.
Partner with the Product team to stay ahead of upcoming releases and turn feature changes into digestible training content.
Co-create with Trainers and SMEs to make sure learning is accurate, practical and facilitator-ready.
Keep the Content library and training materials tidy, consistent, and aligned with our voice and tools.
Use learner feedback, assessment results, QA insights, and operational data to continuously improve content.
Skills, Knowledge & Expertise
Excellent written
English and Arabic
, with strong editing, formatting, and content structuring skills.
At least
2 years of experience in instructional design and eLearning creation
.
Hands-on experience with learning and design tools
such as Figma, Canva, Articulate Rise/Storyline, Google Slides, and LMS platforms.
Able to
work independently and take ownership of projects with minimal guidance
, from turning raw or incomplete inputs (Slack threads, product specs, SME inputs) into clear briefs, identifying gaps, and delivering the final learning solution.
Strong
writing and visual storytelling skills
, with the ability to make complex information simple and easy to understand.
Hands-on experience using
AI models and digital tools to automate and scale L&D work
, including quizzes, assessments, content creation, and other learning workflows. Able to identify opportunities to use technology to make learning
faster, more scalable, and more effective
.
Comfortable
working cross-functionally
, especially with Product, Tech, and Operations teams.
Portfolio required:
Candidates should be able to demonstrate previous instructional design work, including examples of
curriculum design, training materials/eLearning, and visual learning design
.
Ramp-Up Expectations
We recognize that learning our tools, culture, and agent landscape takes time. Here's what the ramp-up will look like:
Month 1:
Get to know our products, agent workflows, tools, and tone. Shadow live sessions, training sessions, product demos, and knowledge syncs.
Month 2–3:
Start co-owning content pieces, especially those tied to upcoming product changes. learning projects alongside our in-house IDs or trainers.
Month 4+:
Own learning projects end-to-end — from brief to delivery — and become the go-to for anything instructional design in agent education.
Preferred Qualifications
3+ years
overall in L&D, CX enablement, or content design (minimum 2 years in instructional design).
Bonus if you’ve worked in
CX, product, or tech startups
.
Bonus If you have experience with knowledge bases (like Notion, Zendesk, Helpjuice).
Experience collaborating with training, QA, compliance, or product teams
Experience supporting
multilingual teams
or agents with limited English proficiency is a plus.
Success in this role will be measured by:
Training effectively prepares agents for new products, processes, and launches.
Learning is clear, practical, engaging, and easy to apply on the job.
Strong learner feedback and knowledge/assessment results.
Learning gaps, confusion, and rework are reduced.
Content is quickly and effectively adapted based on product changes, performance data, and feedback.
Location: Riyadh, KSA
Workplace: onsite
Kick-Start Your Future at Tabby’s Recruitment Day (Open day, walk in interviews are welcome)
1st Open days; dates and location
Date: Feb 1st till Feb 4th
Time: 09:00 AM – 5:00 PM
Address:
https://maps.app.goo.gl/u9Nvvoi7zSeW8TYM8
Eligibility:
Saudi Nationals only!
Requirement:
Proficiency in Arabic & English
Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products
charge interest
.
We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.
Key Responsibilities
Support our customers through
phone, chat, and email
in
both English and Arabic
Answer questions, solve problems, and make sure customers have a good experience
Follow clear guidelines and use tools to help customers quickly and correctly
What We’re Looking For
You
speak and write clearly in both Arabic and English
(B2 level or above in English)
You’re comfortable with
24/7 rotational shifts
and can work from the office
You’re
helpful
,
calm under pressure
,
quick to learn
, and
take your work seriously
.
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