Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Role Description
As a Real Estate Analyst at Checkout.com, you will provide dedicated administrative, data management, and operational support to the Head of Real Estate, focusing on mitigating risk and increasing efficiency across the global portfolio. This role is essential for managing high-risk operational tasks, such as lease event tracking, lease administration, budgeting and data reporting to ensure a structured approach and prevent critical errors.
Key Responsibilities
1. Lease Administration & Governance
- Proactively track, monitor, and manage critical dates for all lease events, including renewals and break clauses, acting as the primary conduit for populating and managing the tools that host our Real Estate data.
- Support the execution of Real Estate contracts by coordinating with Brokers, Procurement, Legal etc. to finalise signing, updating project budgets, and archiving completed agreements.
- Manage operational risk by ensuring all key details related to lease obligations are accurately recorded, tracked and action is taken.
- For business case generation, gather comparable evidence, property valuations, and market data to drive strategic negotiations.
- Liaise with regional, business and central teams to capture the justification and data necessary for business case approval.
- Manage subleasing activities, including monitoring sub-tenant compliance, tracking sublease income and key milestones, and coordinating with legal and property management teams.
2. Financial and Procurement Reporting
- Coordinate with Finance, Tax and Procurement teams for Real Estate budgets, including updating and managing the Real Estate OPEX and CAPEX budget tracking tools.
- Act as the central point of contact for all property-related budget reporting, preparing quarterly reviews in a clear, digestible format that includes Real Estate and Workplace costs - giving an all inclusive cost per desk / square foot / head.
- Assist in reporting refurbishment or new office delivery costs, against business as usual spend for operational office locations.
- Support the coordination of financial and legal documentation required for transactions, such as preparing group structure charts and financials for external parties (e.g., landlords).
3. Corporate Social Responsibility (CSR) Data Collation
- Lead the coordination and collection of energy, water, and utility consumption data across the global portfolio to support future CSR reporting requirements.
- Manage the challenge of obtaining utility data in co-working and serviced spaces where direct meter readings are complex, including liaising with local teams, operators and landlords to gather the necessary information.
- Act as the conduit between the CEO Office and ESG/CSR teams to ensure our portfolio meets the needs of Sustainability policies and or regulatory requirements.
4. Departmental Administrative Support
- Assist in due diligence and preparation of business cases by researching and reporting on regional office statistics (e.g., desk counts, utilisation, attendance, capacity & commercials).
- Act as a key liaison for business case presentation and refinement.
- Maintain dynamic headcount forecasts to ensure space planning aligns with evolving business needs, particularly for high-growth regions.
- Monitor and document team shift patterns to inform workspace strategy (e.g., HVAC service requirements, after-hours access, and desk rotation models).
- Monitor and manage utilisation reports for Serviced Offices, along with onboard and offboard leaves to locations where we do not directly manage access control.
- Maintain the central digital repository for all property documentation (leases, contracts, floor plans, and insurance certificates), ensuring strict naming conventions, accessibility, and version control are met to ensure 100% audit-readiness.
- Schedule and prepare agendas, collate pre-read materials, and document meeting minutes for key real estate governance forums, proactively tracking action items to ensure timely closure by stakeholders.
- Managing the administrative aspects of the "joiner/leaver" process for office access where no assigned Workplace / People person is assigned.
- Act as the primary administrator for processing property-related invoices, performing the initial "first-pass" review to flag discrepancies against purchase orders (POs) and ensuring all costs are accurately coded before final submission to Finance.
5. Health, Safety & Physical Security Management
- Coordinate the global H&S audit schedule in partnership with SMEs, managing the central audit database, evidence library, action log, and training records to track progress and compliance.
- Support the weekly, monthly, quarterly, and annual reporting framework to surface risk trends and audit completion status, allocating audits to regional teams for execution.
- Own the scheduling, chasing, and evidence trail for the audit lifecycle, acting as the primary administrative point of contact to ensure smooth execution.
- Drive the audit lifecycle by ensuring all actions are identified, triaged, and managed to resolution, proactively identifying blockers and managing overdue items.
- Ensure regional teams interpret and apply the central H&S framework in accordance with local laws while maintaining the global baseline standards.
- Manage the integration of the H&S framework with wider Real Estate RACI to ensure clear accountability and prevent overlaps in responsibilities.
- Implement and maintain physical security policies and standards across all global office locations.
- Instruct periodic physical security risk assessments and audits to identify vulnerabilities and ensure compliance with security protocols.
- Oversee visitor management processes and physical security measures to safeguard personnel and assets.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Georgia; Ukraine; Poland; Brazil; Argentina; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Software Engineer (Elasticsearch, Scala) to join a team powering food search and logging for one of the world’s leading health and nutrition platforms. You’ll contribute directly to the systems that drive search — backend services, search infrastructure, and experimentation — with a focus on improving core metrics: conversion rates, time to log, query abandonment, and result relevance.
WHAT YOU’LL DO
- Contribute to, build, and maintain backend services that drive the food search experience, integrating with systems across the broader engineering organization.
- Perform search performance tuning end-to-end — data design, indexing, query evaluation, and iterative improvement within Elasticsearch.
- Assist in the evaluation and implementation of search and data technologies that improve result quality and user experience.
- Collaborate closely with senior search engineers, product management, and leadership on solution discovery, experiment planning, and delivery.
- Contribute to the development of tools, processes, and metrics for measuring and monitoring search quality.
REQUIRED SKILLS & EXPERIENCE
Elasticsearch
- Demonstrated experience with performance tuning, query analysis, and relevance optimization in Elasticsearch at scale.
- Strong understanding of index design, mapping strategies, cluster management, and scoring/ranking mechanics.
- Familiarity with high availability, disaster recovery, and operational monitoring for Elasticsearch clusters.
- Ability to deploy new indexes or clusters as needed for load balancing or experimentation.
- Ability to translate product specifications into technical requirements and deploy ranking and relevance experiments with clearly defined success criteria and metrics.
Scala
- Strong experience writing, shipping, and maintaining Scala services in production.
- Comfortable working across a stack that also includes SQL and Python — Scala is the primary language for this engagement.
Agentic development
- Active user of AI development tools such as Claude Code, Cursor, or comparable AI-powered coding environments — shipping production code with them, not just using autocomplete.
- Familiarity with agentic coding patterns and workflows — code generation, refactoring, debugging, and test authoring.
- Able to articulate how AI tooling fits into their development process and where human judgment remains critical.
Engineering fundamentals
- First-hand experience building, scaling, and supporting large-scale data infrastructure systems in production.
- Strong understanding of database design, data architecture, and performance tuning across multiple data stores — MySQL, MongoDB, DynamoDB, Redis, or similar.
- Experience with high-volume messaging systems such as Kafka.
- Familiarity with AWS, GCP, or other cloud platforms.
- Strong peer code review practices.
PREFERRED QUALIFICATIONS
- Experience leveraging AI workflows for meaningful development acceleration beyond autocomplete — code generation, refactoring, debugging, and test authoring at scale.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Bangkok, Thailand; Vietnam; Georgia; Indonesia; Philippines
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Lead PPC Specialist
.
Your main tasks will be:
Own and evolve the global Paid Search strategy across our products portfolio, with primary responsibility for Google Ads and additional ownership of Microsoft Advertising where relevant;
Lead, coach and develop the Paid Search team: set objectives, allocate workload, review performance, improve execution standards and support hiring and onboarding;
Own portfolio-level budget allocation, forecasting and performance across products, markets and funnels, including Tier-1 geographies and six-figure+ monthly search spend;
Design scalable account and campaign structures covering keyword strategy, match types, negative keywords, search-query mining, bidding, RSAs, DSA and Performance Max where appropriate;
Lead the implementation and optimization of pLTV-based conversions and conversion values: partner with Analytics and Engineering to validate predicted lifetime value, conversion mapping, value uploads and signal quality, then use these signals in value-based Smart Bidding;
Establish a rigorous experimentation program using Google Ads Experiments to A/B-test bidding strategies, campaign structures, match types, ads, landing pages and pLTV optimization approaches;
Apply sound statistical methods to experiment design and interpretation, including hypothesis definition, sample-size and power considerations, confidence intervals, significance, seasonality and test contamination;
Oversee conversion tracking, Enhanced Conversions, offline conversion imports, attribution and reporting across app, mobile web and desktop; identify data gaps and drive remediation;
Analyze search demand, auction dynamics, marginal returns and conversion-funnel performance to identify scalable growth opportunities and present decision-ready recommendations;
Collaborate with Analytics, Engineering, Product, CRO, Creative and Localization teams to improve acquisition economics and landing-page performance across international markets.
We expect from you:
Expert-level knowledge of Google Ads Search, including account architecture, keyword and search-query strategy, match types, negative keywords, RSAs, DSA, auction dynamics, policy compliance and international scaling;
Advanced knowledge of Google Smart Bidding: Maximize Conversions, Target CPA, Maximize Conversion Value, Target ROAS, portfolio bid strategies and the conditions required for stable learning and scale;
Hands-on experience implementing and optimizing campaigns against predicted lifetime value (pLTV) conversions or conversion values, including offline conversion imports, Enhanced Conversions, API-based value uploads, signal validation and bidding calibration;
Proven experience designing and running A/B tests through Google Ads Experiments, including bidding, campaign structure, match-type, ad-copy and landing-page experiments;
Strong statistical foundation: hypothesis formulation, experimental design, sample-size and power concepts, confidence intervals, statistical significance, variance, seasonality, multiple-testing risk and common sources of bias;
Advanced understanding of performance economics and funnel metrics: CAC/CPA, pLTV, ROAS, LTV-to-CAC, payback period, conversion lag, marginal CPA/ROAS, CVR, CPC, CTR and impression share;
Deep understanding of measurement and attribution across app, mobile web and desktop, including GA4, Google Tag Manager, Enhanced Conversions, offline conversion tracking and data-driven attribution;
Advanced Excel/Google Sheets skills and working proficiency with SQL, BigQuery and BI tools for campaign, cohort and funnel analysis;
Strong capability in budget allocation, forecasting, scenario modelling, marginal-return analysis, pacing and executive-level reporting for high-spend international accounts;
Experience with Microsoft Advertising, Search Ads 360, Google Ads Scripts or other automation tools is a strong advantage;
Proven ability to build scalable campaign-management, experimentation, analytics and quality-assurance processes for a team.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Marketing teams build brand love and drive growth across a global, three-sided marketplace, reaching millions of customers, riders and partners every day.
We’re looking for a CRM Executive for UAE to join our UAE team. In this role, you’ll help us play a key role in planning, building, and executing CRM campaigns. Working closely with stakeholders across Marketing, Data Analytics, Creative, Product, and Engineering, you'll help deliver highly personalised customer communications that support both commercial objectives and customer needs.
What You’ll Be Doing
You’ll be joining the Central CRM team. This position will be part of the Central CRM team, composed of 30+ specialists in CRM, dedicated to executing campaigns for the UAE as well as supporting global strategic initiatives. The team collectively strives to expand our subscriber base and enhance engagement metrics, with a primary focus on retaining Deliveroo customers. Serving as the voice of the customer, the CRM team directs efforts toward enhancing personalised user experiences, activating best-in-class CRM and supporting marketing initiatives.
Here’s what your day-to-day might look like:
Own the planning, execution, optimisation & reporting of all bespoke campaigns in UAE, across channels such as email & push, to deliver customer growth
Create engaging emails, push-notifications, and whatsapp notifications executing them in a timely and effective manner
Identifying and executing evergreen automations and triggers
Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently (we love Slack channels for everything!)
Proactively report on all campaigns to stakeholders & propose/manage changes where necessary
Be comfortable with data targeting, segmentation & analysis - pulling it, manipulating it and interpreting it
Manage multiple projects at once, prioritising effectively across competing issues
Our humble expectations
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Bachelor's Degree (Marketing or Business preferred) or strong relevant experience
2-4 years email application experience
CRM / campaign management platform experience
Strong problem-solving and analytical skills
Good communication and stakeholder management skills
Experience building automated CRM programmes
Experience using data visualisation tools & reporting
Highly computer literate
Experience using AI tools
HTML, SQL, or scripting familiarity
What’s in it for you
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the US EST.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In the United States, the base compensation range for this role is $208,602
- $250,322
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the UK.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In the UK, the base compensation range for this role is GBP
117,949
- GBP 141,539
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Sweden.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Sweden, the base compensation range for this role is SEK 996,819
- SEK 1,196,182
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Spain.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Spain, the base compensation range for this role is EUR 106,680
- EUR 128,016
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Ireland.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Ireland, the base compensation range for this role is EUR 133,600
- EUR 160,320
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Germany.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Germany, the base compensation range for this role is EUR 124,571
- EUR 149,485
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Canada EST.
About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own the experience for your product as well as its roadmap and competitive positioning, and you will collaborate with company leadership on setting your product's goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connects R&D to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The role
As the Staff Product Manager for Enterprise Deployment Solutions, you'll own the Grafana Labs offerings that run outside our standard multi-tenant SaaS. That includes
Grafana Federal Cloud
, for organizations that need FedRAMP-authorized observability: US federal agencies; state, local, and education (SLED) customers; and commercial companies that sell FedRAMP offerings of their own. It also includes
Grafana Cloud Bring Your Own Cloud (BYOC)
, which delivers the full Grafana Cloud experience while the customer pays the infrastructure bill directly to their cloud provider, saving them significantly at scale.
Your mission is to make Grafana Labs the obvious choice for organizations that can't use standard SaaS because of compliance, data, or cost-at-scale constraints. Deployment choices change the product: features that are simple in standard SaaS can be hard, expensive, or impossible in a regulated or customer-owned environment. You’ll be responsible for adapting existing Grafana Cloud capabilities to these environments, deciding which features come in, which wait, and which stay out, and occasionally building something specific to BYOC or Federal Cloud. You'll also help shape which deployment models we offer next.
Along the way, you’ll use AI tools daily to speed up research, analyze product signals, and develop positioning, applying strong judgment to the results.
As the Staff Product Manager for Enterprise Deployment Solutions, you will:
Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products, using product data and market research to balance customer value against engineering cost and technical constraints
Own positioning, messaging, and differentiation for these products, including how they compare to regular Grafana Cloud, and partner with Product Marketing on launches, competitive analysis, enablement, and demand programs
Partner with Engineering and Technical Program Management on buildouts for these environments, balancing customer timelines with engineering capacity
Work directly with customers, prospects, and the field on strategic deals and brief partners, resellers, and analysts on our deployment options
Partner with Security, Compliance, and Legal to work through product changes affecting our authorization or existing customer commitments
We’re excited about you because you have
5+ years of product management experience on a technical B2B product,
or
a technical background (software engineering, solutions architecture, SRE, or technical program management) plus a demonstrated move into product ownership
Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud, and a firsthand understanding of how it changes the product, its operations, and its economics
Experience with cloud infrastructure, platform software, or developer tools
Clear product and go-to-market judgment: you've shaped what a product should be and how it's positioned and sold, not only when it ships
Interest in working with US public sector customers and learning their needs and buying cycles. Deep compliance expertise isn't required.
Experience leading across multiple teams without direct authority, with excellent written and verbal communication in a remote, globally distributed organization
Bonus Points
Experience selling to or building for US federal, state, or local government customers, or other highly regulated industries
Familiarity with government or sovereign cloud frameworks, such as FedRAMP, StateRAMP/GovRAMP, BSI C5, or SecNumCloud, or with offerings such as AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud
Experience with pricing and packaging across deployment models
Experience with observability, monitoring, or other data-intensive infrastructure products
Experience working with resellers, systems integrators, or cloud marketplace partners
Familiarity with open source software or commercial open source companies
In Canada, the base compensation range for this role is CAD $211,450
- CAD $253,740
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
What you’ll be doing:
- Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters.
- Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products.
- Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together.
- Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables.
- Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications.
- Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap.
- Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape.
QUALIFICATIONS
- 2 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills.
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes.
- Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT)
- Familiarity with API-based integration methods and related tools/frameworks
- Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc)
- Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.
- Results-oriented approach with a focus on delivering exceptional customer satisfaction.
- Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus.
- Willingness to travel occasionally to client sites as required.
- Good in speaking and writing in both English and Chinese, and in speaking Mandarin
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
In Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
What you’ll be doing:
- Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters.
- Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure successful adoption and utilization of our products.
- Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together.
- Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold workshops and refreshers on our product offering to keep clients up-to-date with new features and deliverables.
- Project Management: Lead and coordinate the addition of new payment solutions as well as technical migrations for clients as they expand with Checkout.com http://Checkout.com, working closely with cross-functional teams to ensure successful delivery within agreed timelines and specifications.
- Product Feedback: Act as a conduit between clients and internal teams, gathering customer feedback, documenting feature requests, and providing client derived insights to enable continuous improvement of our product roadmap.
- Market Intelligence: Stay up-to-date with industry trends, emerging technologies, and regulatory changes in the payments landscape, sharing relevant insights with clients to help them navigate the evolving landscape.
QUALIFICATIONS
- 8 years of experience in an analytical or technical role with experience managing internal and external stakeholders. This ideally includes effective presentation skills.
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business, Economics, Statistics) is desirable or equivalent practical experience in internet technologies and technical processes.
- Familiarity with Payments industry regulations and technical frameworks (3DS, SCA, AVS, MIT)
- Familiarity with API-based integration methods and related tools/frameworks
- Familiarity with front and back end technologies (i.e. JavaScript, CSS, HTML etc)
- Excellent communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.
- Results-oriented approach with a focus on delivering exceptional customer satisfaction.
- Knowledge of payments technology, compliance standards, and security protocols related to payments (e.g., PCI-DSS, PSD2) is a plus.
- Willingness to travel occasionally to client sites as required.
- Good in speaking and writing in both English and Chinese, and in speaking Mandarin
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
In this position, you'll play a crucial role in shaping our go-to-market strategy and driving data-informed decision-making within the Japan/APAC region. This position sits at the intersection of sales, strategy, and operations, offering the opportunity to significantly impact Notion's growth trajectory. You'll work closely with sales leadership and cross-functional teams to optimize processes, deliver actionable insights, and support key strategic initiatives. You will report directly to the Head of Field Strategy & Operations.
WHAT YOU'LL ACHIEVE:
- Partner with Japan leadership team to define and drive strategy (e.g. territory mapping, long-term account planning, geographic expansion) and results for the region by conducting insightful analysis on local Japan markets and customers while providing support for other APAC priorities as needed.
- Support regional sales leaders and sales teams in achieving their goals by providing actionable insights and visibility to sales performance metrics
- Build reporting and presentations for Japan/APAC sales leadership to update on the state of the business, both up and across the organization
- Act as a partner to the Japan/APAC sales team, providing hands-on operational support to drive deals forward and advising with decision-making
- Enable smooth, efficient deal execution by supporting day-to-day deal operations, including opportunity hygiene, quote preparation, and coordination of approvals and internal handoffs, helping sellers navigate processes and remove friction throughout the deal lifecycle
- Partner with the GTM Systems team to continuously enhance our sales technology stack to provide both a best-in-class experience for our sellers and a robust sales data environment
- Work with cross-functional teams including Legal, Finance, Product, Marketing, etc. as the primary operational counterpart on behalf of the Japan/APAC sales org
- Maintain and embed global sales policies, processes, and procedures, driving discipline with regards to strategy execution
- Support global planning process locally, including target setting, capacity modeling, territory carving, etc.
- Surface on-the-ground observations and insights to global sales and RevOps leadership
SKILLS YOU'LL NEED TO BRING:
- 5+ years of strategy, operations, and analytics experience with a track record of driving growth - working in sales operations, preferably in a high-growth SaaS environment
- Expertise to quickly drill down into the business funnel for outbound and inbound sales motions, and how that connects to revenue
- Excellent analytical and quantitative modeling skills; ability to analyze and interpret data, provide actionable insights, and deliver measurable results
- Expert proficiency with core sales tools (e.g. Salesforce, Gong, Outreach, etc.) and best practices for sales data management
- Ability to apply AI-powered tools to accelerate analysis, uncover trends, and translate complex sales data into actionable business insights. Comfortable framing analytical questions, iterating on prompts, and validating AI-generated outputs with sound business judgment and rigorous data checks, while handling sensitive information responsibly
- Strong collaborator, works well with stakeholders, gains trust, enjoys working with people
- Demonstrates a senior presence and can convey complex information to executives clearly and concisely; can resolve tradeoffs. Effective communicator across levels and audiences
- Hands on and proactive, with a builders mentality.
- Maintaining high ownership mentality, demonstrated by developing projects of >6-12 months length
- Notion power user or desire to learn -- prior Notion experience is not required, but you have the ability and desire to become a pro
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Type:
Full-time
About the company
Our client is a high-performing growth marketing agency helping SaaS, AI, subscription-based, and consumer technology companies scale customer acquisition and revenue.
With a track record of generating
over $200 million in attributable client revenue
and managing
more than $100 million in advertising spend
, the agency combines paid media, creative strategy, conversion rate optimization (CRO), and AI-powered marketing to deliver measurable growth.
Working with ambitious US-based brands, the agency takes a full-funnel approach to performance marketing, focusing on sustainable growth rather than just advertising metrics.
Job Summary
We're looking for an experienced, hands-on Director of Growth – Performance Marketing to lead growth strategy, campaign performance, and client relationships across multiple US-based accounts.
You'll oversee Google Ads and Meta Ads performance, drive full-funnel experimentation, manage marketing specialists, and work closely with the founder on client strategy and new business opportunities.
This role is ideal for a strategic growth leader with strong agency experience who can confidently manage senior client stakeholders, solve complex marketing challenges, and independently drive measurable results.
Key Responsibilities
Growth Strategy & Performance
Own client growth strategies across Google Ads, Meta Ads, landing pages, and conversion funnels.
Optimize key metrics including CAC, ROAS, SQLs, pipeline generation, and trial-to-paid conversions.
Launch and track 2–4 structured growth experiments per client monthly.
Identify performance issues, diagnose root causes, and proactively implement improvements.
Develop actionable growth roadmaps and performance recommendations.
Client Management & Leadership
Serve as the primary strategic contact for US-based founders, CMOs, and marketing teams.
Lead client strategy calls, communicate insights, and maintain strong client retention.
Coordinate media buyers, designers, and marketing specialists to ensure quality execution.
Manage campaign delivery, creative briefs, timelines, and quality assurance independently.
Provide the founder with concise updates on account performance and priorities.
New Business & Operations
Audit prospective clients' advertising accounts, analytics, and conversion funnels.
Build compelling 90-day growth roadmaps to support sales pitches.
Lead new client onboarding within the first two weeks.
Improve reporting, campaign workflows, and internal processes.
Leverage AI tools and automation to streamline research, reporting, creative ideation, and analysis.
Requirements
Must-Have Qualifications
Proven experience in a senior growth marketing or performance marketing leadership role.
Previous experience at a performance marketing or growth agency managing multiple US-based clients.
Advanced hands-on expertise in Google Ads and Meta Ads, including campaign optimization and performance analysis.
Strong understanding of full-funnel growth strategy, CAC, ROAS, conversion optimization, and lead generation.
Experience auditing prospect accounts, building 90-day growth roadmaps, and supporting sales pitches.
Proven ability to independently manage client relationships and communicate with founders and CMOs.
Experience leading or coordinating media buyers, designers, and marketing specialists.
Practical experience using ChatGPT, Claude, and AI-assisted workflows for marketing operations.
Excellent English communication skills, both written and verbal.
Strong analytical, problem-solving, and project management skills.
Availability to work during the required US Eastern Time overlap.
Nice-to-Have Qualifications
Experience with SaaS, AI/ML, e-commerce, retail, consumer goods, or entertainment and media clients.
Knowledge of GA4, CRM integrations, attribution, and conversion tracking.
Experience with landing page CRO, creative testing, and lifecycle marketing.
Familiarity with marketing automation and agency operational processes.
Benefits
🌎
Fully Remote:
Work remotely with a high-performing, US-focused growth marketing agency.
🚀
Leadership Opportunity:
Own growth strategy, client relationships, and campaign performance.
📈
Career Growth:
Play a key role in shaping the agency's continued expansion.
🎯
High-Impact Work:
Drive measurable growth for ambitious SaaS, AI, and technology companies.
🤝
Direct Client Placement:
Join the company as an integrated member of its team.
🧠
Modern Marketing Environment:
Work with advanced AI tools, automation, and data-driven growth strategies.
💼
Founder Collaboration:
Partner directly with agency leadership on strategic initiatives and business growth.
Location: South Africa; Brazil; Mexico; Venezuela, Bolivarian Republic of; Colombia; Ecuador
About Huzzle
At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. We work with fast-growing startups, digital agencies, SaaS businesses, and tech-enabled companies across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we connect you directly with innovative companies, where you become an integral part of their team.
Job Type
Full-time
Job Summary
We are seeking a proactive, customer-focused Customer Success Manager to join a growing team. In this role, you will play a key part in building strong client relationships, driving customer satisfaction, and ensuring clients achieve their desired outcomes. This is an exciting opportunity for an experienced customer success professional who excels at client communication, account management, and proactively identifying opportunities to improve customer retention, engagement, and long-term growth.
Key Responsibilities
Build and maintain strong, long-term client relationships, acting as the primary point of contact for client needs, queries, and escalations.
Work closely with internal teams to ensure projects are delivered on time, within scope, and aligned with client expectations.
Client Onboarding: Oversee the onboarding process for new clients, ensuring a smooth transition and clear communication of goals, processes, and expectations.
Manage a portfolio of client accounts, monitor engagement, and proactively identify opportunities to strengthen relationships and improve satisfaction.
Identify and pursue opportunities to grow accounts and expand revenue across the existing client portfolio.
Provide regular updates on project progress, milestones, challenges, and outcomes, ensuring transparency and alignment throughout the client journey.
Maintain accurate client records, prepare account performance reports, and share insights that support informed decision-making.
Requirements
At least 2 years of professional experience in Account Management or a related client-facing role.
Previous leadership experience or the ability to effectively guide, support, and develop a team.
Excellent verbal and written communication skills, with a strong focus on achieving results.
Exceptional communication skills and a results-oriented mindset.
Exceptional organizational and time-management skills, with the ability to manage a high-volume portfolio of client accounts efficiently.
Benefits
💰 Competitive compensation with room for growth
🎯 Performance-based bonuses linked to client retention, account growth, and referrals
🚀 Join a fast-growing company focused on delivering measurable results and exceptional client experiences
📚Continuous development through professional mentorship
Location: Pakistan; United Kingdom; Canada; United States; Philippines
About Huzzle
At Huzzle, we connect talented B2B sales professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from fast-growing startups and digital agencies to tech-driven businesses in industries such as SaaS, MarTech, FinTech, and EdTech. We match top sales talent with full-time, remote opportunities where they work directly as part of client teams, with ongoing support from Huzzle throughout their journey.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a proactive, detail-oriented Account Manager to oversee a diverse and growing portfolio of clients. In this role, you will focus on strengthening client relationships, improving customer retention, driving product adoption, and building long-term partnerships. This is a dynamic, fast-paced opportunity for a strong communicator who can effectively manage multiple accounts while delivering an exceptional client experience. You will play a key role in the team’s success by understanding client needs, aligning them with our solutions, and ensuring ongoing value and satisfaction.
Key Responsibilities
Manage and strengthen relationships across a high-volume portfolio of client accounts, driving long-term satisfaction and retention.
Serve as the primary point of contact for assigned clients, addressing queries and resolving issues promptly and effectively.
Identify opportunities to expand accounts and drive growth through proactive engagement and strategic recommendations.
Track account health indicators, identify potential churn risks, and implement proactive retention strategies.
Lead the onboarding of new clients, ensuring a smooth transition and helping them realize value from the product or service as quickly as possible.
Work closely with internal product and support teams to communicate client feedback, address concerns, and contribute to product and service improvements.
Keep client interactions, account updates, and pipeline activity accurately documented in the CRM.
Requirements
At least 3 years of experience in Account Management, Customer Success, or a related client-facing role.
Proven ability to manage a large portfolio of clients while maintaining high service standards and strong relationships.
Excellent organizational and time-management skills, with the ability to prioritize competing demands in a fast-paced environment.
Strong communication and interpersonal abilities, with a knack for building trust and rapport with clients.
A demonstrated track record of achieving or exceeding client retention, satisfaction, and account growth targets.
Strong analytical skills, with the ability to interpret data, identify trends, and communicate meaningful insights to stakeholders.
Benefits
💻
Work Remotely:
Collaborate with international teams from wherever you are
🚀
Career Development:
Explore opportunities with leading companies in SaaS, MarTech, and B2B services
🤝
Professional Network:
Connect with a community of talented, high-performing sales professionals
🧭
Continued Support:
Benefit from guidance and support from Huzzle throughout your placement journey
💰
Flexible Compensation:
Explore salary opportunities aligned with your experience, preferences, and career goals
Location: Paris, France
We are growing! We are currently looking to hire an experienced
Senior Business Development Manager - Luxury, Europe
for our Paris office.
Reporting directly to the Chief Customer Officer, you will lead selected business development priorities and support the broader Customer Development team in accelerating CXG's growth across Europe.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
What you will be doing
Your primary mandate will be to open and develop high-value opportunities within specific priority verticals, named accounts, and strategic growth initiatives defined by the Chief Customer Officer. You will bring a strong hunter mindset and an established network within the luxury and premium ecosystem, while working closely with the existing Customer Development team to strengthen our pipeline, respond to strategic opportunities, and position CXG as a long-term partner.
Your daily tasks will involve:
Translating the strategic growth priorities defined by the Chief Customer Officer into focused business development plans for selected verticals, markets, and target accounts.
Leveraging your established network and market credibility to secure access to senior decision-makers and create new opportunities with high-potential luxury and premium brands.
Building and maintaining a qualified new-business pipeline, with a strong focus on originating new relationships, opening doors, and converting priority prospects into clients.
Supporting the wider Customer Development team on strategic pursuits, including account research, opportunity qualification, pitch preparation, and coordinated responses to requests for proposal and competitive tenders.
Leading the full commercial cycle for assigned opportunities, from prospecting and qualification through proposal development, tender response, negotiation, and closing.
Designing compelling, insight-driven and commercially sound proposals that articulate CXG's differentiated value, with appropriate pricing, margin, scope, and contractual alignment.
Promoting a cross-practice approach and actively supporting the go-to-market of CXG’s new solutions by connecting client needs to our expertise across Measurement, Academy, Customer Insights, and Consulting, and translating them into integrated, multi-practice commercial opportunities.
Working closely with market Customer Success, regional leaders, Operations, and Practice Leads to build integrated solutions that are relevant, feasible, and impactful.
Ensuring structured handovers to Customer Success and remaining involved during the early stages of the client relationship to protect commercial commitments, revenue, and client trust.
Representing CXG in relevant industry events and senior client environments, while sharing market intelligence, relationships, and best practices with the Customer Development team.
Requirements
What you will bring along
This role is designed for an experienced business developer who combines a strong hunter mentality, an active senior-level network, and the ability to collaborate effectively on complex opportunities. You should also bring:
A Master's degree in Business, Marketing, Communications, or a related field.
At least 8 years of experience in business development, strategic sales, account development, or consulting, ideally within an international environment.
Deep knowledge of the luxury, retail, or premium services ecosystem, supported by an established and demonstrable network of senior decision-makers.
A proven track record of originating opportunities, winning new logos, and closing high-value, multi-stakeholder deals.
Strong experience preparing and leading complex proposals, requests for proposal, and competitive tender responses in a consultative or multi-solution environment.
The credibility and influencing skills required to engage C-level, regional, and operational stakeholders.
Strong negotiation and commercial judgment, including the ability to manage pricing, margin, scope, and contractual discussions.
Excellent presentation, storytelling, and written communication skills.
A high level of ownership, autonomy, resilience, and accountability, combined with a collaborative mindset and the ability to contribute to shared team priorities.
Fluency in French and English, both written and spoken. Additional languages are a strong advantage.
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief