Location: Mexico
We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs.
This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage.
Key Responsibilities:
• Serve as the primary liaison between clients and ACVA.
• Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement.
• Build and maintain strong, long-term relationships with clients.
• Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies.
• Coordinate with internal teams to ensure client expectations are met.
• Prepare and deliver client reports, updates, and performance reviews.
Account Growth & Business Development
• Identify opportunities to expand services within existing client accounts.
• Support business development initiatives through relationship building and networking.
• Participate in client discovery calls and needs assessments.
• Assist in preparing proposals, presentations, and service recommendations.
• Collaborate with leadership to develop strategies for client retention and growth.
• Generate referrals and identify potential new business opportunities.
Team Coordination
• Work closely with Operations, Recruitment, and Virtual Assistant teams.
• Ensure smooth onboarding of new clients and successful placement of Virtual Assistants.
• Monitor client feedback and communicate improvement opportunities internally.
• Follow up on action items and ensure timely resolution of client requests.
Qualifications Required
• 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role.
• Excellent verbal and written English communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills.
• Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms.
• Bilingual English and Spanish skills are desirable.
• Must be able to successfully pass a background check.
• Must provide reliable professional references.
•Strong ability to collaborate with cross-functional teams in a remote work environment.
Preferred
• Experience in Business Development or Sales.
• Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments.
• Experience managing remote teams.
• Knowledge of client retention and account growth strategies.
Key Competencies
• Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism
Compensation
• Competitive compensation based on experience.
• Remote work environment.
• Opportunities for growth and advancement within the organization.
Location: Mexico City, Mexico
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Responsibilities:
Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters.
Handle patient inquiries and provide accurate and empathetic responses.
Coordinate with healthcare providers to ensure seamless patient care.
Prepare and update medical documents, reports, and correspondence.
Manage electronic health records (EHR) and maintain patient confidentiality.
Collaborate with medical staff to organize virtual medical consultations.
Perform basic medical research and assist in creating medical content.
Requirements:
Proven experience as a Medical Assistant, Medical Secretary, or similar role.
Proficiency in medical terminology and understanding of medical procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and manage tasks efficiently.
Proficiency in using medical software, EHR systems, and Microsoft Office Suite.
Comfortable with virtual communication tools such as Zoom or Skype.
High-speed internet connection and a reliable computer setup.
Preferred Qualifications:
Medical Assistant certification or related healthcare certification.
Previous experience with telemedicine platforms.
Knowledge of medical billing and insurance processes.
Familiarity with HIPAA regulations and patient data privacy.
What We Offer:
Competitive compensation based on experience and qualifications.
HMO Card
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Mexico City, Mexico; We encourage applications from candidates of all backgrounds and experiences
Location: Mexico
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Mexico
Job Description
Role Purpose:
We are looking for a Clinical Research Support professional to assist with study start-ups, contracts
and budgets, patient visit coordination, and ensuring a positive patient experience throughout study participation.
This position will provide additional support to the Site Manager, by assisting with day-to-day clinical research tasks remotely. The goal of the role is to provide reliable and efficient administrative and research support, help complete tasks more quickly, improve turnaround times, and streamline the overall workflow of the research site.
Key Responsibilities:
• Patient visit coordination and scheduling
• IRB submissions and related regulatory documentation (electronic source)
• Vendor and facility coordination
• Budget negotiation and follow-up
• Contract coordination and tracking
• ICF (Informed Consent Form) documentation and management
• Study start-up support
• Maintaining and organizing study documentation
• Following up on outstanding tasks and ensuring items are completed on time
Required Skills / Experience:
The role requires a strong understanding of clinical research workflows and processes, including IRB submissions, informed consent forms (ICFs), paper source documentation, budgets, and contracts. The selected candidate will also support the site as it transitions to an eSource system, which is expected to take place within the next three months. Our site currently uses Google Workspace (G Suite) and Microsoft Tools for its day-to-day operations, so familiarity with these tools is preferred.
Non-Negotiables (Hard Requirements):
• Diligent, detail-oriented, and consistent in following through on assigned tasks.
• VA should have a solid understanding of clinical research processes and be able to work independently
while ensuring tasks are completed accurately and on time.
• Strong accountability, organization, and proactive communication are essential
Tools / Systems & Compliance:
Google Workspace (G Suite)
Microsoft Tools
Preferably Spanish speaking candidates
Location: Mexico
Position:
Insurance Verification and Medical Scheduler
Location:
Remote (Preferably LATAM)
Type:
Full-Time, Long-Term Position
Schedule:
9:30 AM to 6:00 PM PST
Pay Rate:
$7 per hour
About Us:
We are looking for a insurance verification and medical scheduling representative to join our team. If you are bilingual in English and Spanish, have a strong background in insurance and scheduling, and are seeking a long-term role, we want to hear from you!
Key Responsibilities:
Conduct insurance verifications efficiently and accurately.
Schedule medical appointments and manage scheduling conflicts.
Handle inbound and outbound calls professionally.
Provide excellent customer service to patients and healthcare providers.
Maintain detailed and organized records of interactions and transactions.
Requirements:
Experience:
Must have prior experience in insurance verification and medical scheduling.
Language:
Must be fluent in both English and Spanish.
Availability:
Must be available to work full-time from 9:30 AM to 6:00 PM PST. This position requires full commitment; candidates cannot have a second job.
Long-Term Commitment:
We are looking for candidates who are interested in a long-term position, not short-term employment.
What We Offer:
Opportunity to work with a dynamic and supportive team.
Long-term employment with room for growth and development.
Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Mexico
Job Summary
The Labeling Operations Manager (LOM), Associate provides operational support for the initial creation and relevant updates to labeling documents, including Core Data Sheets (CDS), United States Package Inserts (USPI), Summary of Product Characteristics (SPC) for products registered in the EU via Centralized, Mutual Recognition or Decentralized Procedures, and their associated Patient Labeling Documents.
The LOM, Associate will be knowledgeable of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format, and will raise awareness of important factors to consider when revising the label.
The LOM, Associate provides project management to the Labeling Team throughout the labeling review and approval process through notification to stakeholders, ensuring that documents are produced in a timely manner according to internal SOPs and external regulatory requirements. This includes setting clear targets, ensuring Labeling Teams are aware of review and approval timelines, and following up with team members so deliverables remain on target for internal and external deadlines.
Job Responsibilities
Support the review and delivery of labeling documents and their associated Patient Labeling Documents. The LOM, Associate supports non-complex products and projects.
Labeling Operations Manager - Associate 1
Provides operational support for project tasks, including:
Prepare comparison tables for labeling team discussions.
Generate necessary renditions, such as clean and marked PDF and clean and marked Microsoft Word, and bookmark renditions as appropriate.
Facilitate document management workflows through the appropriate document management system.
Finalize documents after QC.
Notify internal stakeholders of the availability of labeling documents.
Ensure compliance with Company submission standards, policies and procedures. Ensure all actions follow applicable SOPs and associated documents so that high-quality delivery and compliance are maintained.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Provides operational support for simple projects, including:
Consolidate comments from Labeling reviewers and Regulatory Authorities.
Edit and format labeling documents and ensure compliance with the appropriate template, such as QRD or PLR.
Update and maintain the CDS log.
Set clear targets for review and approval timelines using effective project management. Follow up with Labeling Team members to ensure deadlines are met.
Ensure appropriate tracking of labeling projects through defined procedures and optimal use of systems.
Provide shadowing opportunities to Trainee LOMs.
Qualifications / Skills
Qualifications and skills necessary for performance of responsibilities, including education, relevant experience, licenses, certifications, and technical and managerial skills.
Qualifications
Education
Bachelor's degree required, preferably in a science or life sciences-related field.
0-2 years of practical experience.
Labeling Operations Manager - Associate 1
Experience and Attributes
Excellent written and verbal communication skills.
Complete fluency in English.
Proven strength in logical, analytical and writing ability.
Interpersonal and Communication Skills
Clear and effective written and verbal communication skills.
Technical Skills
High attention to detail.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Labeling Operations Manager - Associate 2 (in addition to Associate 1)
Experience and Attributes
Identifies and resolves problems proactively.
Project Management Capability and Organizational Skills
Demonstrated project management skills and attention to detail.
Ability to assess and manage project timelines.
Ability to multitask, prioritize and manage multiple projects.
Ability to identify and resolve problems proactively.
Appropriate decision-making, including issue escalation to the Global Labeling Lead (GLL) and other appropriate stakeholders.
Interpersonal and Communication Skills
Ability to liaise with stakeholders using effective means of communication.
Technical Skills
Ability to apply labeling regulatory guidance on formatting requirements.
Ability to consolidate comments from multiple sources, such as emails and meeting minutes.
Knowledge of labeling guidance and policies related to technical and formatting requirements, such as the QRD template and PLR format.
Systems and Document Compilation Skills
Excellent computer skills and proficiency with Microsoft Word and similar applications.
Ability to prepare submission-ready documents.
Organizational Relationships
Provide the primary groups or key roles with which this role interacts regularly, including external interactions as appropriate.
The Labeling Operations Manager, Associate reports to the Labeling Operations Manager, Team Lead.
Location: United States; Canada; Mexico; Costa Rica; Panama; Guatemala
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking a highly skilled Machine Learning Research & Engineering Specialist to contribute to an advanced AI training project focused on model development, training and inference systems, numerical computing, and performance optimization. This is a coding-intensive role requiring hands-on experience with Python, machine learning engineering, and coding agents integrated into development workflows. You will build, modify, debug, and validate machine learning implementations, create reproducible training and inference pipelines, and optimize systems for correctness, memory usage, and throughput. The ideal candidate combines strong quantitative foundations with practical coding skills and experience solving complex machine learning engineering problems.
SENIORITY:
Experienced / Research-Level Engineer
EDUCATION:
Master's degree or PhD in a relevant quantitative discipline
LANGUAGE:
Strong written and verbal English
LOCATION:
Remote — Worldwide
Key Responsibilities
Develop, implement, and validate machine learning models, training pipelines, inference systems, and supporting infrastructure.
Implement or modify model components, data pipelines, evaluation systems, and numerical methods using Python.
Build reproducible programmatic workflows using Python, command-line tools, and relevant machine learning frameworks.
Debug numerical, algorithmic, and system-level failures to identify root causes and implement reliable solutions.
Optimize model training and inference for memory usage, computational efficiency, throughput, and performance.
Design and execute tests to verify implementation correctness and compliance with objective performance requirements.
Review and validate challenging machine learning engineering tasks, including existing code and proposed solutions.
Use coding agents as part of the development workflow to accelerate implementation, debugging, testing, and code review while validating generated results.
Document technical approaches, implementation decisions, test results, and performance findings clearly.
Deliver high-quality, reproducible task submissions within project deadlines.
Requirements
Master's degree or PhD in Computer Science, Machine Learning, Artificial Intelligence, Applied Mathematics, Statistics, Engineering, or a closely related quantitative discipline.
Strong professional or research experience in machine learning and practical ML engineering.
Strong Python programming skills, including the ability to implement, debug, test, and optimize non-trivial code.
Hands-on experience using coding agents within a Python development workflow.
Understanding of machine learning model development, training and inference workflows, and evaluation methods.
Ability to build reproducible implementations and verify correctness through systematic testing.
Strong quantitative reasoning and problem-solving skills, particularly when diagnosing numerical or computational issues.
Ability to work independently, manage technical tasks, and meet defined quality and submission requirements.
Strong written communication skills and the ability to explain technical findings.
Availability to contribute approximately 15 hours per week and begin the first task within 24–48 hours after onboarding.
Location: Mexico
¡Únete a
Banco Plata
! Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande!
¡Forma parte de la revolución financiera que está cambiando México!
Al integrarte como
Embajador de Marca
serás el primer vínculo entre nuestra empresa y nuestros clientes entregando productos y garantizando una experiencia excepcional en cada interacción.
¿Te gusta el trato con clientes y ventas en campo? ¡Esta es tu oportunidad!
Actividades
Visitas pre agendadas para entrega de tarjetas
Capacitación pagada en uso de producto y aplicación
Prospectar nuevos clientes (venta en frío y cambaceo)
Trabajo 100% en campo
Beneficios
Ingresos promedio de $35,000 hasta $40,000 MXN mensuales
Sueldo base $10,000 MXN mensuales
Bono por desempeño: Garantizado durante tus primeros dos periodos de pago: 266.67 pesos diarios por día laborado (Hasta
6,400
pesos mensuales). Si los resultados superan las métricas establecidas se recibe un monto superior al bono garantizado.
Apoyo de gasolina $1,000 MXN mensual
Prestaciones de ley (IMSS, aguinaldo, vacaciones)
Seguro de Gastos Médicos Menores, Seguro de Vida
Capacitación pagada, seguida de una certificación requerida al finalizar la capacitación.
Flex Day
Requisitos:
Gusto por trabajo en campo y trato directo con clientes
Comunicación efectiva
Bachillerato concluido (deseable)
Transporte propio (moto o carro)
Horario
Lunes a viernes 9:00 am - 6:00 pm
Sábados 9:00 am - 2:00 pm
¿Por qué unirte a Banco Plata?
Encontrarás más que un empleo: una oportunidad real para crecer, generar ingresos competitivos y desarrollar tu potencial en una empresa en expansión.
Trabajarás en un ambiente dinámico, con capacitación constante, herramientas modernas y un equipo que impulsa tu éxito desde el primer día
#Embajadoresindex26
Location: Havana, Cuba; Bogotá, Colombia; Santiago, Chile; San Salvador, El Salvador; Mexico; Lima, Peru; Buenos Aires, Argentina; Caracas, Venezuela, Bolivarian Republic of; São Paulo, Brazil; Medellín, Colombia; Montevideo, Uruguay
Workplace: remote
We are looking for a Senior Full-Stack Developer with strong Angular and .NET expertise who knows how to leverage AI to build and ship features faster. Join a growing engineering team developing a healthcare revenue cycle management platform that streamlines insurance claims, billing, and financial workflows for radiology and outpatient imaging services. You'll help expand a web application, deliver high-impact features, and contribute to its future AI-powered automation capabilities.
Responsibilities
Design, develop, and enhance a web application using Angular 12,
ASP.NET
Core 8 (C#), and SQL Server.
Build and deliver new features, including internal messaging, task management, and collaborative workflows for healthcare billing operations.
Develop, maintain, and optimize REST APIs, backend services, and database functionality to support application performance and scalability.
Implement and maintain integrations with internal and external systems, including NCS and Microsoft Fabric.
Leverage AI-powered coding tools to accelerate development, streamline debugging, and improve overall engineering productivity.
Collaborate with a six-person development team, including senior engineers, QA, and the VP of Development, to deliver reliable, high-quality features.
Requirements
Strong senior-level full-stack development experience, with hands-on expertise in Angular 12,
ASP.NET
Core 8, and C#.
Solid experience with SQL Server, including database development, optimization, and integration with backend applications.
Proven ability to develop and maintain REST APIs and web applications hosted on IIS/Windows.
Practical experience using AI-assisted development tools to accelerate coding, troubleshooting, and feature delivery.
Experience integrating enterprise applications with external systems; familiarity with NCS and Microsoft Fabric is highly preferred.
Strong problem-solving, communication, and collaboration skills, with the ability to independently own feature development and work effectively during U.S. Eastern Time hours.
УдалённоseniorHavana, Cuba; Bogotá, Colombia; Santiago, Chile; San Salvador, El Salvador; Mexico; Lima, Peru; Buenos Aires, Argentina; Caracas, Venezuela, Bolivarian Republic of; São Paulo, Brazil; Medellín, Colombia; Montevideo, Uruguay
Location: Belgrade; Limassol
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
Why this role is different
A real start in payments, basic experience is needed. You’ll learn Visa and Mastercard rules from the inside, with proper onboarding and a team that wants you to grow. Coming from fraud, KYC/KYB, AML, compliance, or banking operations? Your background is an advantage here.
Real scale. You’ll work with a diverse merchant portfolio, across regions and card schemes. Textbook rules don’t always fit, so you’ll learn to think, not just follow a checklist.
Your work has a direct impact. Every case you win is revenue protected for our merchants, and every pattern you spot helps us prevent the next dispute.
AI is part of the plan. Unlimit is moving toward AI-native financial infrastructure. You’ll see how automation works in risk and have a say in making it smarter.
What you’ll own
Visa and Mastercard disputes and chargebacks.
You handle them within acquiring operations, from the first notification to the final outcome.
The full case lifecycle.
You decide what to contest, what to accept, and why.
Evidence that wins.
You collect, review, and prepare supporting documentation that makes the difference.
Representments.
You prepare and submit strong, well-argued chargeback responses.
Deadlines and compliance.
You stay on top of card scheme timelines and rules, so nothing is ever missed.
Communication.
You work directly with merchants and internal teams to get cases resolved.
Data you can trust.
You keep accurate dispute records and reporting, so the team always sees the real picture.
What we Offer
Attractive monthly salary paid in line with experience
Paid annual and sick leave, flexible time off
Full-time in Belgrade office, 5/2
Employee referral bonus program - refer top talent you know and collect bonuses when they get hired
Corporate events to share valuable moments of joy with your team
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Remote; Remote - Mexico; Remote - Argentina; Remote - Uruguay; Remote - Colombia; Remote - AMER; Remote - Brazil; Remote - Paraguay
Workplace: Remote
About Us
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
About the Position
We're looking for a proactive and highly organized Technical Project Manager to lead customer implementations across Constructor's product suite. You will lead onboardings for new customers as well as implementations of additional products for existing customers, owning each engagement from kickoff through activation. You will own the plan, the timeline, and the outcome, and you drive the people delivering it through a matrixed reporting structure. As we build toward an automation-first operating model, you will help standardize how implementations are run and increasingly act as a portfolio strategist, managing exceptions while repeatable, AI-assisted processes carry the routine work.
You will:
• Lead multiple implementations end to end, both new-customer onboardings and additional-product rollouts for existing customers, from kickoff through integration, testing, and activation.
• Take accountability for the outcome of every implementation, coordinating Constructor resources, customer resources, and partners, against a single shared plan.
• Run kickoffs, set milestones, track dependencies, and maintain a clear, shared view of status for internal stakeholders and the customer.
• Serve as the customer's primary point of contact through activation, setting expectations and communicating progress, risks, and changes in scope.
• Identify risks and blockers early, escalate effectively, and keep implementations moving toward on-time, predictable delivery.
• Ensure clean handoffs into implementation from Sales and out of implementation to Customer Success and Support.
• Maintain implementation plans and reporting in our systems of record so schedule, duration, and status roll up cleanly across your portfolio.
• Help build the repeatable processes, templates, and standards that let the function scale, and partner on the automation-first model as it matures.
Role Responsibilities: Technical Project Management
• Own the Outcome: Be accountable for the success of each implementation from kickoff to activation, whether the work is delivered by Constructor, the customer, or a partner, standing behind on-time, predictable go-live for both new customers and existing-customer product rollouts.
• Drive Every Contributor: Coordinate Constructor technical resources, customer resources, and partners against one plan, holding each accountable to their commitments through influence rather than authority.
• Lead the Customer Experience: Serve as the primary point of contact through activation, running a clear communication rhythm and building customer confidence from kickoff to handoff.
• Manage Handoffs & Risk: Ensure accurate handoffs from Sales into implementation and from implementation into Customer Success and Support, surfacing risk early and keeping delivery on track wherever the risk sits.
• Build Scalable Process: Standardize how implementations are run at Constructor, maintain accurate tracking and reporting, and help advance the automation-first operating model as the function grows.
Requirements
You Have
• At least 3 years of technical project management or onboarding project management experience, ideally in a SaaS environment.
• A track record of owning delivery outcomes end to end and holding cross-functional contributors accountable through influence rather than direct authority.
• Excellent organizational and communication skills, with the ability to run multiple implementations in parallel without losing the thread.
• Customer-facing confidence: you can lead a kickoff, manage expectations, and keep stakeholders aligned through go-live.
• Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.
Nice to Have
• Technical fluency sufficient to direct integration specialists and translate between technical and business stakeholders.
• Exposure to ecommerce, product discovery, LLMs and familiarity with concepts like catalog data feeds, integrations and APIs.
• Experience coordinating implementations that span internal teams, customer resources, and third-party partners.
Benefits
🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options: base salary range is 90-105K USD annually
🌎 Fully remote team - choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
👪 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
🏥 Company sponsored US health coverage (100% paid for employee)
Diversity, Equity, and Inclusion at Constructor
At http://constructor.io/Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Argentina; Mexico; Colombia; Brazil; Venezuela, Bolivarian Republic of
We’re looking for a creative
Freelance Social Media Graphic Designer
to join a Los Angeles-based social media and creative agency working with lifestyle, food and beverage, wine and spirits, wellness, and consumer brands.
This role is ideal for someone who lives and breathes social media, keeps up with emerging creative trends, and knows how to translate brand identities into fresh, engaging content. You should understand how to create work that feels native to each platform while maintaining strong design quality and a distinctive brand voice.
You’ll collaborate with social, strategy, creator, and production teams across multiple brands, bringing ideas to the table and adapting comfortably to different aesthetics.
Engagement:
Freelance / Part-Time
Availability:
Approximately 20+ hours per week
Location:
Remote, with availability to collaborate during Los Angeles working hours
Compensation:
Hourly rate based on experience
Responsibilities
Design social-first content for Instagram, Facebook, TikTok, YouTube, and other digital channels.
Create static posts, carousels, Story assets, graphic-led Reels, and typography treatments.
Develop fresh creative concepts and executions within existing brand guidelines.
Design client-facing strategy decks and presentations.
Create pre-production decks, mood boards, shot lists, creative treatments, and visual references.
Develop visually clear influencer and UGC creator briefs.
Produce campaign, product launch, seasonal, and culturally relevant creative.
Adapt and resize assets across platforms and formats.
Use AI creative tools to support concept development and execution.
Manage multiple projects, incorporate feedback, and meet deadlines consistently.
Requirements
A strong portfolio showcasing work created specifically for social media.
Traditional branding, web, or print work alone will not meet this requirement.
Advanced proficiency in
Canva, Adobe Photoshop, and Adobe Illustrator
.
Strong working knowledge of AI creative tools and an interest in exploring new creative workflows.
Excellent typography, composition, color, branding, and visual storytelling skills.
Strong understanding of Instagram, TikTok, and platform-specific creative formats and trends.
Ability to interpret briefs, contribute original ideas, and turn brand guidelines into engaging social content.
Ability to work across multiple brand aesthetics while preserving each brand’s identity.
Strong presentation and deck design skills.
Experience managing multiple projects and deadlines in a fast-paced environment.
Strong organization, communication, responsiveness, and attention to detail.
Ability to work independently while remaining collaborative and receptive to feedback.
Availability for approximately 20+ hours per week, with overlap during Los Angeles working hours.
Nice to Have
Experience with motion graphics, video editing, animation, or Adobe After Effects.
Experience with food and beverage, wine and spirits, wellness, beauty, hospitality, or lifestyle brands.
Previous experience working within a social media or creative agency.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Mexico City, Mexico
Our client, an established local producer of cured meat products in Montenegro Europe, is looking for reliable and hardworking Smokehouse Workers to join its local production facility, specializing in the processing and preparation of cured meat products.. The company plays an important role in bringing high-quality products to market through consistent production standards and careful handling throughout the curing and drying process.
This role is a hands-on opportunity for someone who wants to contribute directly to day-to-day production in a specialized meat processing environment. As a Smokehouse Worker, you will support core production activities and help maintain the flow of work across the drying and smokehouse operation.
Responsibilities
Assist with handling, cutting, carrying, and preparing meat products for processing.
Hang and arrange meat products in designated drying rooms or smokehouses.
Support the drying, smoking, and curing processes according to established procedures.
Move meat products between designated production and storage areas.
Maintain cleanliness and hygiene in the work area and equipment.
Follow food safety, workplace safety, and handling procedures
Perform physical tasks, including lifting and carrying meat products, as required.
Requirements
Previous experience in meat processing, food production,butchery, or a similar environment is an advantage.
Willingness to learn and follow production procedures.
Ability to work in a food production facility and maintain hygiene standards.
Physically fit for standing for extended periods and performing repetitive tasks.
Comfortable handling meat products and working in a drying room or smokehouse, where applicable.
Responsible, hardworking, and able to work as part of a team.
Willingness to relocate to Montenegro Europe, for a one-year contract.
Benefits
Monthly salary of €900, with overtime pay, one day off per week, shared accommodation, a flight ticket, and a one-year employment contract.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Mexico City, Mexico
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Mexico City, Mexico
Our client, a well-known producer of cured meat products operating from its own dedicated production facility in Montenegro, Europe, is looking for Meat Production Machine Operators / Packaging Workers to support its daily production activities. The company focuses on maintaining consistent product quality, efficient production processes, and high standards of hygiene and food safety.
This role offers a hands-on opportunity for someone who enjoys practical, fast-paced production work and takes pride in accuracy, consistency, and teamwork. Successful candidates will help operate and monitor meat-cutting machinery, prepare and package cured meat products, and contribute to the smooth and efficient operation of the facility.
Responsibilities
Operate and monitor meat-cutting machines and other production equipment according to established procedures.
Assist with cutting and preparing prosciutto and other cured meat products.
Monitor production and report equipment issues or irregularities to the supervisor.
Pack, arrange, label, and prepare finished products for storage or distribution.
Inspect products for quality, presentation, and packaging accuracy.
Maintain production-area cleanliness and hygiene while following food safety and workplace health and safety standards.
Perform repetitive production tasks accurately and efficiently.
Cooperate with team members to meet daily production targets and carry out other related duties assigned by the supervisor.
Requirements
Previous experience in meat processing, food production, machine operation, or packaging.
Ability to work in a food production environment while maintaining proper hygiene and food safety standards, including HACCP, food handling procedures, and contamination prevention.
Able to follow production procedures, work instructions, and machinery safety guidelines.
Comfortable performing repetitive production tasks and standing for extended periods.
Willingness to relocate to Montenegro, Europe.
Benefits
Monthly salary of €700, with overtime pay, one day off per week, shared accommodation approximately 1 km from the workplace, a flight ticket provided, and a one-year employment contract.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Mexico City, Mexico
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Mexico City, Mexico; Lima, Peru; Chile Chico, Chile; San José, Costa Rica
Our client, a luxury hotel in Montenegro, Europe is seeking a skilled and reliable Handyman / Electrician to support its property maintenance operations. The successful candidate will be responsible for maintaining electrical installations, lighting systems, equipment, and other hotel facilities to ensure they remain safe, functional, and in excellent condition.
The ideal candidate has solid electrical maintenance skills, practical handyman experience, and the ability to respond promptly to maintenance issues while maintaining the high standards expected in a luxury hospitality environment.
Key Responsibilities
Perform routine maintenance and basic repairs of electrical installations, lighting systems, switches, sockets, and hotel equipment.
Troubleshoot and resolve minor electrical faults and technical issues safely and efficiently.
Conduct regular inspections of guest rooms, public areas, back-of-house facilities, and other hotel premises.
Carry out preventive maintenance to ensure hotel facilities and equipment remain in good working condition.
Perform general handyman duties, including minor plumbing repairs, furniture fixes, painting touch-ups, and other maintenance tasks as required.
Respond promptly to maintenance requests and report issues that require specialized technical assistance.
Coordinate with external technicians and service providers when necessary.
Maintain cleanliness and organization in work areas while minimizing disruption to hotel guests and daily operations.
Follow hotel procedures, workplace safety requirements, and applicable electrical safety standards.
Support the maintenance team in maintaining the hotel's quality standards and guest comfort.
Requirements
Previous experience as a Handyman, Electrician, Maintenance Technician, or in a similar role.
Good practical knowledge of electrical installations, lighting systems, and basic electrical repairs.
Ability to troubleshoot minor technical issues and carry out general maintenance tasks.
Familiarity with maintenance tools, equipment, and safe working practices.
Previous experience in a hotel, resort, or hospitality environment is an advantage.
Responsible, organized, and able to work independently as well as part of a team.
Good communication skills with a minimum B2 level of English.
Professional attitude and awareness of the service standards expected in a luxury hotel.
Willingness to relocate to Montenegro for the position.
Benefits
Monthly salary of €900–€1,000, accommodation and two meals provided, and an 8-hour workday, with 1 day off per week
Location: Mexico
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Location: Mexico
Company Background
Our client is a leading global provider of advanced analytics, technology solutions, and clinical research services for the life sciences industry. The company combines large-scale healthcare data with AI-powered analytics to accelerate drug development, clinical trials, and commercialization for pharmaceutical and biotech companies. It was named to Fortune’s World’s Most Admired Companies list in 2026.
Project Description
Our client is looking for a Full-stack Engineer to contribute to full-stack development initiatives in the healthcare advertising domain. The specialist will work as part of a Scrum-based team, collaborating on solution design, development, documentation, API integrations, and application improvements.
Technologies
C#
.NET
Vue.js (or another frontend framework)
API
SQL
AWS
What You'll Do
Develop and maintain application features using .NET, SQL, AWS, and Vue.js (or another modern frontend framework);
Participate in technical discussions and contribute to solution design and project documentation;
Develop and support API integrations with other services;
Contribute to application performance optimization;
Participate in technical reviews and collaborate with the team on implementation approaches;
Communicate with client stakeholders when needed and take responsibility for assigned tasks;
Job Requirements
4+ years of experience as a Full-stack Engineer;
Solid hands-on experience with backend development using C# / .NET;
Experience with Vue.js or another modern frontend framework;
Experience with SQL databases;
Experience with API development and integrations;
Experience with AWS;
Ability to participate in technical discussions and work with project documentation;
Ability to work independently on assigned tasks and collaborate with the team;
Good verbal and written communication skills;
English level: B2 or higher;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Houston, United States
EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise.
Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time.
At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with.
We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally.
As an Intern in our Supply Chain group, you will have the opportunity to gain hands-on experience on impactful, real world projects within the supply chain organization.
Overview:
Work closely with industry experts, receiving guidance and mentorship from seasoned professionals.
Develop essential skills in data analysis, supply chain optimization, and logistics.
Experience a supportive, growth-oriented environment focused on innovation and professional development.
Access to networking opportunities and insights into cutting-edge practices in supply chain management.
Job Description:
Support supplier sourcing, market research, and request-for-quotation activities.
Prepare supplier quote comparisons covering pricing, lead times, commercial terms, and technical compliance.
Assist with purchase requisitions, purchase orders, and order follow-up.
Support supplier onboarding and maintain accurate supplier documentation.
Track procurement savings, cost avoidance, payment-term improvements, and other performance metrics.
Help develop and maintain Excel and Power BI reports and dashboards.
Analyze purchasing data to identify consolidation, standardization, and cost-reduction opportunities.
Communicate with suppliers and internal stakeholders to resolve pricing, delivery, and documentation issues.
Support projects across the Americas, including the United States, Mexico, Guyana, Trinidad and Tobago, and other regional operations.
Maintain organized sourcing files, quotations, contracts, and audit documentation.
Requirements
Currently pursuing a bachelor’s degree in Supply Chain Management, Logistics, Business, Finance, Data Analytics, Engineering, or a related field.
Intermediate Excel skills; familiarity with Power BI is preferred.
Strong analytical, organizational, and communication skills.
Ability to manage multiple priorities and meet deadlines.
High attention to detail and willingness to learn procurement and supply-chain systems.
Mexico
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