Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary
We’re hiring a strategic, hands-on Country Account Management Lead for Poland, based in Warsaw, to lead and scale our account management function. You’ll lead the Poland account management team, guide its day-to-day work and advise the team, and bring structure while working on the ground. You’ll be accountable for gross value growth, adoption of new products and team performance. This is a leadership role: you’ll set the country strategy, work with senior stakeholders from other teams, and take part in top management quarterly business reviews.
What you’ll own
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap, including pricing, discounts and exclusivities for Poland.
People Leadership:
Lead the Poland team and guide its day-to-day work. Hire, coach and develop high-performing team members; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Engage senior stakeholders from other teams, present in top management quarterly business reviews, and work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
Country Projects:
Drive country-level projects such as compliance and exclusivities, and the growth of new products (ads, promos, drive).
Who you are (requirements)
Must-have
3-4 years of solid experience leading teams and in account management, able to guide daily work and advise the team.
Based 100% in Warsaw, working on the ground with the team.
Ability to bring structure to a team while improving retention, revenue growth and account metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Willingness to travel occasionally by train to other cities in Poland.
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs
Gross value growth or revenue
Penetration and revenue of new products (ads, promos, drive)
Team satisfaction and motivation
Country projects such as compliance and exclusivities
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
20 570 zł
—
25 712 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll own the products that help loveholidays grow direct relationships with hotels. By making it easier for partners to join us, manage their supply and improve their performance, you’ll help hotels achieve their commercial goals while giving our customers greater choice and value.
Our ambition is to build an industry-leading operating system for our suppliers: bringing together onboarding, day-to-day management and the insights partners need to make better commercial decisions. You’ll help turn that ambition into a clear product direction. Your initial focus will be simplifying hotel onboarding and improving how effectively we turn direct hotel supply into bookings.
You’ll be part of the Direct Hotels team, reporting to the Head of Product for Supply Platform. Working closely with Engineering, Design, Commercial, Operations and Analytics to build capabilities for hotel partners that support our broader supply strategy. The team sits within Platform, which provides shared technology and tools to help teams across loveholidays deliver the outcomes that drive value for our suppliers and experiences that delight our customers.
Your day-to-day:
- Own the product direction and roadmap. Translate the Direct Hotels ambition into prioritised opportunities, clear outcomes and achievable delivery increments. Make informed trade-offs between supplier needs, commercial value and technical investment.
- Understand the people using our products. Work directly with hotel partners, contracting teams and loading operations to uncover problems, test ideas and understand what will drive adoption.
- Improve the journey from onboarding to bookable supply. Simplify how information is collected, checked and maintained, using automation and self-service where they make the experience easier to navigate and more reliable.
- Build towards supplier self-service. Develop capabilities that progressively give hotels more control over their relationship with us, working towards connected management tools and useful commercial insights.
- Take products from discovery through to measurable impact. Work closely with Engineering and Design to prototype, test, deliver and iterate. Explore practical applications of AI, define success measures and use evidence from adoption, supplier feedback and commercial performance to guide what comes next.
Your skillset:
- Product ownership and strategic delivery: A track record of taking complex problems from discovery through to delivery and demonstrating meaningful user and business outcomes. The ability to connect a long-term vision to the next useful improvement, navigate uncertainty and drive delivery.
- Supplier and user understanding: The ability to understand different users’ goals and turn complicated workflows into useful, intuitive products. Experience with B2B, supplier, partner or marketplace products would be particularly valuable.
- Commercial and analytical judgement: Confidence connecting product decisions to growth, margin and operating costs, while considering value for both hotel partners and holidaymakers. Experience defining success measures, investigating performance and using data alongside qualitative research to make decisions.
- Communication and technical fluency: Clear communication and the ability to align commercial, operational and technical colleagues around priorities, decisions and outcomes. Comfortable discussing APIs, integrations, data and platform constraints with Engineering.
- Experimentation and AI curiosity: A practical approach to testing ideas and applying new capabilities, including examples of how you have used or evaluated AI to improve products or ways of working.
Experience in hotel distribution or travel technology would be welcome, but is not essential. We’re also interested in people who have solved comparable supplier, marketplace or operational challenges in other industries.
The interview journey:
- Talent intro, 30 minutes
- First stage with the hiring manager, 45 minutes
- Final stage with key stakeholders, including a platform case to present, 1 hour
- Behavioural and culture conversation with the VP of Product, 45 minutes
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Remote
Workplace: Remote
ABOUT ENEBA
At Eneba, we're building an open, safe, and sustainable marketplace for the gamers of today and tomorrow.
With over 20 million active users and counting, our marketplace brings together gamers from around the world, providing a trusted, accessible, and secure platform for discovering and purchasing digital products.
We're proud of what we've achieved so far, but we're just getting started. Join us as we continue to scale, expand our product portfolio, and shape the future of gaming marketplaces.
ABOUT THE TEAM
Behind every great product is a team dedicated to keeping it safe. At Eneba, our Fraud & Risk Operations team plays a critical role in protecting our marketplace, maintaining user trust, and ensuring secure and fair transactions across our products.
We're looking for a Fraud Specialist to help protect our marketplace by monitoring suspicious activity, investigating potential fraud, and ensuring timely resolution of fraud-related cases. You'll play a key role in identifying emerging risks, supporting fraud prevention efforts, and improving the processes that keep our platform safe for millions of users.
If you're detail-oriented, analytical, and enjoy investigating complex cases while making a real impact on customer trust and platform security, we'd love to hear from you
RESPONSIBILITIES
- Monitor marketplace transactions and user activity to identify suspicious behavior and potential fraud.
- Review and process daily fraud-related tickets, including account unban requests, held transactions, and Know Your Customer (KYC) verification cases.
- Investigate suspicious transactions and account activity, following established procedures and escalating complex cases when necessary.
- Analyze transaction data and user behavior to identify unusual patterns and potential fraud risks.
- Use existing fraud monitoring tools, dashboards, and alerts to support daily fraud prevention activities.
- Document investigation findings and maintain accurate records of fraud-related cases and decisions.
- Collaborate with Fraud Analysts and other internal teams to resolve cases and improve fraud prevention processes.
- Share observations and suggest improvements to existing fraud detection workflows and procedures.
REQUIREMENTS
- Some experience in fraud prevention, risk operations, customer support, payment operations, or a similar analytical or operational role.
- Strong attention to detail and the ability to identify unusual patterns or inconsistencies.
- Basic analytical skills and confidence working with data, spreadsheets, or reporting tools.
- Good problem-solving skills and the ability to make informed decisions based on available information.
- Ability to follow established procedures, manage daily tasks, and escalate issues when needed.
- A proactive attitude, willingness to learn, and curiosity about fraud prevention and online marketplaces.
- Good communication and teamwork skills, with the ability to collaborate across different teams.
- Good command of English, both written and spoken.
WHAT IT'S LIKE TO WORK AT ENEBA
- Make an impact by helping scale a unique product and contribute to a growing global gaming marketplace.
- Opportunity to participate in Eneba's Stock Options program, subject to eligibility.
- Access to applicable performance-based bonuses and referral programs.
- Benefit from a personal learning budget, regular feedback, and clearly defined development and progression opportunities.
- Take advantage of paid volunteering opportunities, where eligible.
- Enjoy additional paid time off, where included in your engagement terms.
READY TO JOIN US?
We'd love to learn more about you! Please submit your CV in English.
To learn how we handle your personal data during recruitment, please review our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.
Location: Remote
Workplace: Remote
ABOUT US
At Eneba, we're building an open, safe, and sustainable marketplace for the gamers of today and tomorrow.
With over 20 million active users and counting, our marketplace brings together gamers from around the world, providing a trusted, accessible, and secure platform for discovering and purchasing digital products.
We're proud of what we've achieved so far, but we're just getting started. Join us as we continue to scale, expand our product portfolio, and shape the future of gaming marketplaces.
ABOUT THE TEAM
Behind every great product is a team dedicated to keeping it safe. At Eneba, our Fraud & Risk Operations team plays a critical role in protecting our marketplace, maintaining user trust, and ensuring secure and fair transactions across our products.
We're looking for a Fraud Analyst to take ownership of fraud detection and prevention for one of our products. You'll identify suspicious patterns, investigate emerging risks, develop effective countermeasures, and continuously improve our fraud prevention processes.
If you're analytical, proactive, and enjoy solving complex problems while making a measurable impact, we'd love to hear from you.
RESPONSIBILITIES
- Take full ownership of fraud detection and prevention for one of Eneba's products, from identifying risks to implementing solutions.
- Analyze large datasets to identify fraud patterns, anomalies, and emerging attack vectors.
- Design, implement, and continuously optimize dynamic fraud detection rules that scale with the business.
- Monitor and improve false positive rates, balancing effective fraud prevention with conversion and customer experience.
- Analyze conversion, rejection, and verification drop-off rates to identify opportunities for improvement.
- Develop and maintain fraud detection logic, alerts, and workflows that support Fraud Specialists in their daily operations.
- Collaborate with Product, Commercial, Data, and Engineering teams to strengthen fraud prevention and verification processes.
- Track fraud trends and key risk indicators, translating findings into clear, actionable recommendations.
- Take accountability for decisions and outcomes, continuously refining fraud prevention strategies based on results.
REQUIREMENTS
- Proven experience in fraud analysis, payments risk, or risk management, with clear ownership over outcomes.
- Experience writing and monitoring dynamic fraud risk rules.
- Effective communication skills, able to explain complex topics in simple words adjusted for different stakeholder groups.
- Solid understanding of fraud patterns, user behavior, and KRIs.
- Confidence in making data-backed decisions and owning the impact of those decisions.
- Strong problem-solving and critical thinking skills.
- Full professional proficiency in English.
PREFERRED, BUT NOT REQUIRED
- Experience working with SQL to analyze datasets and investigate fraud patterns.
- Previous experience in fintech, payment processing, marketplaces, or high-growth product companies.
- Familiarity with analytics platforms such as Databricks and Mixpanel.
- Experience with Know Your Customer (KYC) verification processes.
- Experience working in international, multi-market environments.
WHAT IT'S LIKE TO WORK AT ENEBA
- Make an impact by helping scale a unique product and contribute to a growing global gaming marketplace.
- Opportunity to participate in Eneba's Stock Options program, subject to eligibility.
- Access to applicable performance-based bonuses and referral programs.
- Benefit from a personal learning budget, regular feedback, and clearly defined development and progression opportunities.
- Take advantage of paid volunteering opportunities, where eligible.
- Enjoy additional paid time off, where included in your engagement terms.
READY TO JOIN US?
We'd love to learn more about you! Please submit your CV in English.
To learn how we handle your personal data during recruitment, please review our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.
Location: Mexico
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
Everyone in our Mexico City office relies on IT to get their work done. As our
IT Support Engineer
, you'll be the main onsite contact for escalated (Level 2) issues, handling the more complex problems across identity, laptops and devices, Microsoft 365, collaboration tools, networking, and office technology.
Day-to-day support is only part of the role. You'll also work on automation and process-improvement projects that make onboarding, access requests, asset tracking, and ticket routing faster and more reliable. The goal is simple: fix issues when they come up, and improve our processes so they happen less often.
What You’ll Own & Drive
Level 2 onsite support
— Handle escalated and more complex issues for the CDMX office, across identity, devices, Microsoft 365, collaboration tools, and the office network.
Automation and process improvement
— Work on projects that automate onboarding and offboarding, access requests, asset tracking, and ticket routing, so there's less manual work and a better experience for employees.
Okta
— Manage user accounts, groups, app assignments, and access policies.
Device management
— Manage Mac and Windows devices in Iru (Kandji) and Intune, including enrollment, configuration profiles, compliance policies, and app deployment.
Microsoft 365 and Exchange
— Manage licenses, mailboxes, shared mailboxes, distribution groups, and mail flow, and troubleshoot tenant-level issues.
Ticketing
— Set up and maintain ticket workflows, queues, SLAs, and the request catalog so requests reach the right person and get resolved on time.
Asset inventory
— Keep an accurate, automated record of hardware, software, and licenses, from purchase through reassignment, wipe, and retirement.
Meeting rooms and office technology
— Set up and troubleshoot Zoom Rooms, video conferencing, and AV equipment. Support the office network (Meraki access points, switches, and security appliances) and Wi-Fi. Work with Security, Facilities, and outside providers on access control and CCTV.
Local vendors
— Find vendors, get quotes, negotiate, create purchase orders, and check invoices and billing.
Documentation and mentoring
— Write procedures, runbooks, and help articles, and set guidelines for user administration and security. Support office events and important business activities, and help train Level 1–2 support staff.
The Qualities That Set You Apart
You follow through
— You stay with an issue until you find the root cause and it's properly fixed.
You look for ways to automate
— If a task keeps coming up, you find a way to stop doing it by hand.
You stay calm under pressure
— Outages, important meetings, or busy office days don't throw you off.
You care about the people you support
— A good experience for employees matters to you as much as the fix itself.
You communicate clearly
— You can explain technical issues in simple terms, in English and Spanish, and you write documentation others can follow.
You improve how the team works
— You leave behind processes, runbooks, and guidelines that make the team better.
Your Background
5+ years
in IT Support, IT Operations, or related roles, including Level 2–3 support — and the ability to work
onsite from our Mexico City office
.
Okta administration
— hands-on SSO, MFA, lifecycle management, groups, and policies.
MDM
— solid experience with
Iru (Kandji)
and
Microsoft Intune
for macOS and Windows.
Microsoft 365 & Exchange Online
— administration and troubleshooting of mail flow, licensing, and security/compliance settings.
Ticketing & service management
— experience working with ticketing systems and designing or improving flows, queues, and service workflows.
Office technology & networking
— Zoom Rooms and video-conferencing, basic Meraki networking, access control systems, and CCTV.
Vendor management
— billing, invoice validation, and contract management.
Tools
— proficiency with Slack, Zoom, Notion, macOS, and Windows.
Language
— fluent English (spoken and written) and Spanish.
Nice to have:
Basic-to-medium knowledge of
AWS
.
Experience with no-code/low-code automation tools such as
Tines
,
n8n
, or similar.
Scripting experience (
PowerShell
,
Bash
, or
Python
) to automate administrative tasks.
ITIL
knowledge or certification and familiarity with ITSM best practices.
Experience with IT asset management tools and automated inventory processes.
Basic-to-medium knowledge of
Zscaler
.
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
We're looking for a dynamic and results-driven Manager, Subscriptions Partnerships to join our Subscription EMEA Partnerships & Commercial team. Deliveroo Plus and Wolt+ are our subscription programmes, offering customers exclusive benefits like free delivery and special offers. In this role, you will lead strategic partnerships to drive awareness, engagement, and subscriber growth, while creating value for our members and partners alike.
You will be responsible globally for i) owning strategy and execution for our high-stakes strategic Deliveroo Plus / Wolt Plus distribution partnerships or benefits partnerships, ii) owning the relationships between our partners alongside our Global Business Development team, ensuring successful win-win relationships. You’ll work with the wider Subscriptions EMEA team and other cross-functional teams in the domains of Business Development, Marketing, Product, Engineering, Analytics and Finance, while taking full ownership of driving your initiatives to fruition and most importantly tangible results.
This is your opportunity to join one of the most successful growth companies in Europe and improve the daily lives of millions of people!
What You'll Be Doing
Strategy
: craft the short and long-term strategy for Deliveroo Plus/Wolt+ distribution and benefits partnerships that will enable faster growth and higher value proposition of our membership program globally, with high scalability
New Partnerships:
progress new partner negotiations in collaboration with our Global Business Development team, and launching them through successful go-to-market (GTM) processes
Performance:
Track and own key performance indicators and targets in the domain and, where necessary, drive correction actions. This might be by pulling short-term levers with our marketing team or forming up long-term product-driven features to solve for underlying drivers.
Project Management:
Lead the end-to-end implementation of new initiatives and launches, coordinating efforts across internal teams and external partners to ensure seamless execution
Joint Business Planning and Relationship Management:
Collaborate with partner counterparts to build strong relationships, create joint business plans, address key challenges, define mutual goals, and deliver innovative solutions.
What We’re Looking For
Experience:
5+ years of proven and relevant experience preferably in (i) strategic business development, (ii) subscriptions and loyalty programs or iii) strategy & operations in a top tier tech/platform company / management consulting. Preferably demonstrated success in building and managing high-impact partnerships or collaborations with external stakeholders.
Problem-solving skills:
our team is in the business of solving hard problems and developing new solutions - not just in the abstract but also on the lowest level of detail
People & project management skills:
you’ll need to be able to inspire and persuade internal and external stakeholders from a broad spectrum of backgrounds in a cross-team setting and get them to work towards one goal in a coordinated, collaborative and efficient manner
Drive, ownership and independence:
you’ll be given responsibility and freedom in terms of how to get stuff done. In exchange, you’ll need to be comfortable and effective at being in the driver’s seat in your initiatives.
Analytical skills and AI fluency:
you’ll work with data every single day so spreadsheet, AI and data mastery is a must-have. As we have data on almost anything available, you’ll need to be comfortable to drive data driven decision making by distilling the key insights out of it, and using AI effectively.
Business acumen and eye for great customer experience
: you’ll need to have good intuition about what works best for our customers to ensure that we focus on solving the right problems in the right way.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Gurgaon, India
Workplace: remote
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
About the Team
Welo Data's Trust & Safety function protects the integrity of a global, distributed workforce that powers AI data and annotation work. We run a multi-layered fraud detection stack combining identity verification checks, in-house behavioral signals, and platform activity data, and are actively building out a Trust & Safety Committee spanning four core workstreams: identity verification, location verification, account integrity, and multi-accounting detection. This is a hands-on investigative role, not a policy-only seat — you'll be working live cases from day one.
About the Role
We're looking for a Trust & Safety Specialist, based in India, to join our investigations team, working active fraud cases and supporting the broader fraud strategy program. You'll come in with real T&S, fraud/risk, or identity-verification experience from another platform, marketplace, gaming company, fintech, IDV vendor, or crowdsourced-workforce environment, and be ready to run investigations, process removals, and spot fraud patterns from week one.
What You Will Do
Run investigations end-to-end:
triage flagged accounts, review evidence (identity signals, behavioral flags, platform activity data), reach a disposition, and process removals in line with policy and SLA.
Own IDV review:
verify identity and location signals for flagged or high-risk accounts, distinguishing genuine edge cases from fraud.
Conduct manual audits and reviews:
prioritizing cases by risk and signal strength rather than intake order.
Detect multi-accounting and account integrity abuse:
recognize patterns across linked accounts, device/location overlap, and behavioral signals.
Apply a hypothesis-driven investigation method:
form a hypothesis, test it against the evidence, and reach a disposition that can be replicated and audited.
Contribute to detection improvement:
escalate emerging fraud vectors, false-positive/false-negative patterns, and rule gaps to the fraud strategy team.
Handle sensitive data responsibly:
apply GDPR-aligned data handling and deletion practices in every case.
Collaborate cross-functionally:
partner with Research Labs, Quality Strategy Architecture (QSA), and Forward Deployment Engineering on tooling gaps and process fixes surfaced by your casework
What You Bring (Must Have-s)
4+ years in a T&S, fraud/risk, or identity-verification investigations role — from a platform/marketplace T&S team, a fintech/payments risk team, an identity-verification vendor, or a crowdsourced/gig-workforce trust function.
Direct experience with identity/fraud signals — device fingerprinting, IP/geolocation checks, document verification, or behavioral fraud scoring.
Multi-accounting / account integrity pattern recognition — you've dealt with linked-account abuse, farming, or account sharing before, not just single-account review.
Case documentation discipline — you write clean, evidence-backed case notes that would survive an audit or an appeal.
Comfort with ambiguity and volume — you can prioritize a queue by risk, not just clear it by count.
Working knowledge of data privacy obligations (GDPR or equivalent) as they apply to case handling and data retention/deletion.
Nice to Have
Experience specifically in AI/ML data annotation, RLHF, or research operations workforce platforms.
Exposure to rule-based fraud detection engines and an opinion on rule sprawl vs. signal quality.
Familiarity with clustering/anomaly-detection approaches to fraud (even at a conceptual level).
Case management system experience (any ticketing or knowledge-base tooling).
Recommended Education
Bachelor's degree in Criminology, Law, Criminal Justice, Cybersecurity, Information Security, Data/Computer Science, or a related field.
Equivalent practical experience in T&S, fraud investigations, or identity verification will be considered in place of a degree.
Relevant certifications are a plus: CFE (Certified Fraud Examiner), CAMS (Certified Anti-Money Laundering Specialist), or IDV/identity risk vendor certifications.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a
Principal Product Designer
to join our
Ventures
team in London. You’ll be the senior design voice on an early-stage product, taking it from first concept to a test-market launch and shaping it for global scale.
About Ventures
Ventures is DoorDash’s internal incubator, where we build the next generation of businesses adjacent to our core. We fund small teams with a strong sense of ownership and grow the investment as they hit clear milestones. Early on, teams build a Minimum Lovable Product and prove product-market fit in a single country. Successful initiatives graduate to new resources and new markets, with the chance to become the next billion-euro businesses at DoorDash. Ventures teams are scrappy and ambitious, chase goals that almost feel too ambitious, and thrive on a startup mentality and a high tolerance for ambiguity. We’re now placing bigger and more diverse bets than ever, and we need people with equal ambition and drive to build and scale, or sunset, some of our biggest experiments yet.
What You’ll Be Doing
Vision & Influence
Define the design vision and strategy across several Ventures products, deciding what to build at product-area level and sequencing work across teams.
Become an expert on local market dynamics, ensuring each product is shaped by how people behave in each place.
Partner with product-area leadership as a trusted advisor, shaping roadmaps and priorities.
Build like a founder: set success metrics, share weekly updates, present at key business reviews and partner with your cross-functional team leads to build the case for further investment.
Craft & Leadership
Deliver differentiated, step-change improvements to customer journeys in crowded markets.
Design scalable foundations across complex journeys, and turn regulatory constraints into simple experiences with legal, finance and operations.
Build systems, prototyping frameworks and AI-enhanced workflows, setting the standards that drive adoption.
Establish critiques and planning practices, mentor senior designers and emerging leaders, and hire senior designers and first-line managers.
What You’ll Need to Thrive
Product-Area Leadership:
Proven experience leading design initiatives across multiple products, including taking more than one from 0-1.
Product Judgement:
A track record of spotting opportunities that improve long-term outcomes, backed by exceptional craft.
Strategic Influence:
Credibility with senior leaders and the ability to connect customer research, business goals and feasibility into one strategy.
Developing Leaders:
A history of coaching designers and managers and recruiting talent that wants to join you.
Systems and AI Fluency:
Experience building tools and standards that scale across teams.
Bias for Action:
Comfort with ambiguity in a fast-moving, startup-style environment.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a
Staff Product Designer
to join our
Ventures
team in London. You’ll be the senior design voice on an early-stage product, taking it from first concept to a test-market launch and shaping it for global scale.
About Ventures
Ventures is DoorDash’s internal incubator, where we build the next generation of businesses adjacent to our core. We fund small teams with a strong sense of ownership and grow the investment as they hit clear milestones. Early on, teams build a Minimum Lovable Product and prove product-market fit in a single country. Successful initiatives graduate to new resources and new markets, with the chance to become the next billion-euro businesses at DoorDash. Ventures teams are scrappy and ambitious, chase goals that almost feel too ambitious, and thrive on a startup mentality and a high tolerance for ambiguity. We’re now placing bigger and more diverse bets than ever, and we need people with equal ambition and drive to build and scale, or sunset, some of our biggest experiments yet.
What You’ll Be Doing
Direction & Influence
Set the design direction for a new product, turning customer and business inputs into a clear point of view and roadmap, deciding what to build.
Become an expert on local market needs, shaping the experience around how customers and partners behave in each place.
Partner with product, engineering, operations and commercial leaders as a trusted advisor who shapes the roadmap.
Build like a founder: shape success metrics, share weekly updates and present at key business reviews.
Craft & Delivery
Build a differentiated experience that competes with the best in a crowded market where customer expectations are high.
Design a scalable foundation for complex journeys such as payments, onboarding and matching supply with demand.
Turn regulation into design, working with legal, finance and operations to make complex constraints feel simple.
Raise the craft bar by mentoring designers, hosting critiques and building reusable systems and AI-assisted tools.
What You’ll Need to Thrive
0-1 Ownership:
Proven experience taking at least one product from 0-1, across a new product, market or startup.
Craft Mastery:
A portfolio of high-fidelity, shipped work that moved measurable outcomes.
Product Thinking:
You balance customer needs, business goals and feasibility, and frame ambiguous problems.
Bias for Action:
You’d rather ship and learn than polish in isolation.
Systems and AI Fluency:
You design reusable systems, prototype with AI and coach peers to do the same.
Strategic Influence:
You mentor designers and win over partners with differing priorities.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.
We’re looking for a Senior Creative Project Manager to join our London team. This is a hybrid role working 3 days a week from our London HQ. In this role, you’ll help us lead the end-to-end delivery of creative projects across diverse briefs—from fast-turnaround sprints to global, multi-channel campaigns—while driving studio operations and process improvements. This is a 12 month fixed term contract.
What You’ll Be Doing
You’ll be joining the Creative Studio team. Reporting into the PMO Lead, you'll work alongside Creative, Campaign, Design, and Creative Operations functions to power our in-house marketing and creative output.
Here’s what your day-to-day might look like:
Campaign & Project Delivery
Lead the end-to-end delivery of creative briefs—ranging from high-volume growth marketing and CRM sprints to complex, multi-market campaigns including AV and TVC.
Develop accurate project plans, timelines, and milestones while managing budgets and resources to ensure seamless delivery across creative and marketing teams.
Stakeholder Leadership & Traffic Management
Act as the primary contact for projects, building strong relationships across internal teams and partner agencies while keeping everyone aligned on goals and milestones.
Manage traffic and intake: evaluate briefs, flag out-of-scope requests, manage sprint scheduling, and allocate resources based on team capacity.
Operations & Process Improvement
Own key PMO operations by refining Asana templates, documentation, and intake workflows to make studio operations more efficient, consistent, and scalable.
Support studio-wide operational initiatives, including resourcing models, tooling, reporting, and adopting AI-enabled creative production workflows in partnership with our Creative AI Technologist.
Risk Mitigation & Team Mentorship
Identify project risks early and implement effective solution strategies to keep work moving smoothly without compromising quality.
Motivate and guide creative project teams, sharing best practices across the PMO and supporting less experienced project managers and freelancers.
What You’ll Need to Thrive
Essential
Significant experience managing end-to-end creative projects and integrated campaigns within an in-house studio or creative marketing agency.
Proven ability in resource management, capacity planning, and traffic management for high-volume, fast-turnaround performance and growth marketing assets (paid social, CRM, in-app).
Deep understanding of creative operations, including intake flows, studio tooling (e.g., Asana), project documentation, and process optimization across local and global markets.
Exceptional stakeholder management and communication skills, with the confidence to challenge, motivate, and align cross-functional teams and external partners.
Demonstrated ability to manage project budgets, mitigate risks proactively, and deliver high-quality work to tight deadlines.
Nice to Have
Hands-on experience integrating AI tools and adoption strategies into creative production and studio workflows.
Experience managing and onboarding external agencies or freelance resources.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Europe
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About your team
Behind every product that moves money, there's a team making sure it can be trusted. Risk & Fraud Operations protects Eneba's platforms and players, drawing a clean line between genuine customers and bad actors without getting in the way of the good ones. We don't see risk as a cost center. We treat it as a discipline.
With an e-money (EMI) license on the horizon, we're preparing to operate as a regulated institution. As our first dedicated AML specialist, you won't inherit a rulebook. You'll write it.
About your role
You’ll join Eneba’s Risk and Fraud team, an operations team where everyone owns their goals and drives them forward. We run multiple products with more in the pipeline, and we’re working towards an e-money (EMI) license that will see us operate as a regulated institution.
This is a new role: you own AML risk across our products. When a new product, payment method or commercial request appears, you assess the money laundering exposure, define the controls, and monitor them once live. You report to our Head of Risk & Fraud Operations and have the freedom to build the framework rather than follow a fixed one. You’ll help lay the groundwork for Eneba to operate as a regulated institution. It’s a dynamic environment where new ideas get tested quickly, so there’s always something new to build.
Responsibilities
- Own product AML risk: Assess our products for money laundering risk and identify where controls are missing or need strengthening
- Run intake and sign-off: Define the controls, processes and frameworks needed for existing products and for new ones as they launch
- Run investigations: Lead AML investigations and prepare SAR-ready cases, working with Compliance on regulatory reporting.
- Screen and review: Carry out sanctions screening, customer due diligence (CDD) and enhanced due diligence (EDD)
- Data Analysis: Analyse large volumes of data to find patterns and root causes, and turn the findings into clear recommendations
- Prepare for regulation: Help prepare our risk and fraud operation for regulatory requirements, including the EMI licence
- Raise the standard. Train colleagues and support on AML topics. Turn root-cause findings into clear recommendations.
- Strategy to execution: Set the AML roadmap and stay hands-on in the operational work behind it.
Requirements
- 3-5 years of experience in AML or financial crime, ideally in a fintech or a bank
- Hands-on experience with sanctions screening, CDD and EDD
- Experience with regulatory reporting and investigations, and working with regulators or authorities
- Strong analytical skills, with a track record of data analysis and root cause analysis
- Proven ability to solve complex, specific problems
- A high bar for quality, a strong sense of ownership and the drive to work independently
- Comfortable creating frameworks and processes rather than only following existing ones
- Based in a European or compatible time zone
- Nice to have: a recognized AML certification (such as ICA or ACAMS), SQL knowledge, and experience in a fast-moving, results-driven fintech
Compensation
€30,000 - €40,000 a year
Salary ranges may vary. We’re seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.
What it’s like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
- Please attach CV's in English.
- To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten has emerging co-sell relationships with multiple strategic marketplaces and clouds, including OpenAI https://www.baseten.co/talk-to-us/openai/?utm_source=google&utm_medium=paid_search&utm_campaign=acquisition_ICA-OpenAI-Partnership_2026-09-30&utm_term=baseten%20openai&utm_campaign=Search+-+Models&utm_source=adwords&utm_medium=ppc&utm_id=24316507588&hsa_acc=9990356727&hsa_cam=24316507588&hsa_grp=199416272086&hsa_ad=826599669780&hsa_src=g&hsa_tgt=kwd-2504168645905&hsa_kw=baseten%20openai&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=24316507588&gbraid=0AAAAAqCKh1tZ-ESp-CbtgHnyoj6pkRZGL&gclid=CjwKCAjw56zWBhB0EiwAdPOQOTzW3Bhx_UxkJI6XA8gB1rqClDpNVWFQtTzWlO0RBCV5Xx_yB54yDxoCcd4QAvD_BwE, NVIDIA and other Hyperscalers, Model Labs, and Data Platforms. The task at hand is to enable and activate partner sellers and to ensure that our internal field teams are well-supported to work successful with partner teams.
As Baseten’s Partner Enablement Lead, you'll turn each partnership into a repeatable field motion. You'll work out why a partner account executive should care about Baseten, which of their customers are a fit, and what joint execution looks like. Then you'll co-build what it takes for sellers on both sides to run that play: the value proposition, the account mapping, the talk tracks, the training, and the relationships with partner field leaders.
As always, the work starts with earning partner attention. This is a strategic, hands-on role for an ecosystem GTM operator who peaks in enablement. Your work will include deep cross-functional collaboration, instructional design, content development, and training delivery. You won't own partner-sourced pipeline directly, but you will make those who do much more effective.
Our partnerships span Hyperscalers, Model Labs, Semiconductors, Consulting and Systems Integrators, and Data Platforms. While much of what partner enablement looks will be in your hands to define, it will include getting in front of field sellers, developing co-sell opportunities, and driving adoption of marketplace incentives for customers to buy Baseten against the commitments they already have.
You'll report to the Head of GTM Enablement & Productivity and work closely with our Partnerships, Sales, FDE, Marketing, and RevOps teams.
WHAT YOU'LL DO
Design the joint go-to-market motion with strategic partners
- Build a working picture of each partner's field: seller roles, how they're paid and measured, what makes them bring in a third party, and what gets in the way.
- Define joint value propositions, customer triggers, and target segments in partnership with our alliance leads and sales & revops leadership.
- Turn those into co-sell plays with clear entry points, owners, and next steps for both sides.
- Run account mapping with partner teams so the plays land on specific accounts, not just slides.
Activate partner field teams
- Activate partner sellers and their managers to be aware of Baseten, confident in when to pull us in, and motivated to do so.
- Build relationships with partner field leaders, partner development managers, and ISV teams so enablement reaches the sellers who matter.
- Plan and run activations by region and segment: field briefings, account planning sessions, joint office hours, and events alongside our partnerships team.
- Teach both sides how marketplace and co-sell mechanics work, so those programs make deals simpler and faster to execute.
Enable Baseten's own sellers on partner motions
- Make sure our AEs, SAs, and FDEs know how to work a partner-sourced or co-sell deal: how to engage the partner rep, how attribution and credit work, and which plays to run.
- Build or collate the playbooks, demos, and certifications our team needs, and keep them current as each partnership changes.
- Bring partner content into our onboarding and GTM Academy so new hires learn the partner motion from day one.
Measure and evolve programs
- Define how we measure activation: trained and engaged partner sellers, joint account plans, co-sell opportunities registered, and partner-influenced pipeline.
- Work with RevOps on the operational side of partner programs, including deal registration, marketplace private offers, and POC and MDF requests.
- Report monthly to GTM leadership on what's working, what isn't, and advise on where to invest next.
WHAT WE'RE LOOKING FOR
- 5+ years in partner or alliance GTM, partner enablement, or field GTM at a cloud, data, AI, or infrastructure company.
- Hands-on experience activating co-sell with at least one hyperscaler or major platform partner (Microsoft, AWS, Google Cloud, NVIDIA, or similar).
- You think in pipeline and seller behavior as well as in curriculum. You can explain a joint motion end to end, from partner incentives to the first customer meeting.
- Enough technical depth to be credible with SAs and engineers on both sides. You don't need to be an ML engineer, but you should be comfortable learning inference, model serving, and GPU and token economics quickly.
- You want to build: the play, the deck, the training, the measurement plan. You don't stop at the framework.
- Comfortable working across teams you don't control, inside Baseten and inside partner organizations much larger than ours.
Strong candidates may come from a mix of backgrounds such as:
- Cloud alliances or partner GTM at a data or infrastructure ISV that co-sells with the hyperscalers.
- ISV, partner development, or marketplace roles inside a hyperscaler or NVIDIA.
- Partner enablement leadership at a technical company, with a track record tied to pipeline rather than training volume.
- A partner-facing SA or SE who moved into enablement or GTM strategy.
NICE TO HAVE
- Experience with Microsoft co-sell programs, Azure Marketplace, or NVIDIA's partner and ISV programs.
- Experience at an AI infrastructure, model provider, or developer platform company.
- Built a partner function or partner enablement program from scratch at a growth-stage company.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
О проекте:
MeGo.Tours — сервис для путешествий: бронирования, гиды, туры, маршруты, marketplace услуг.
Сейчас масштабируем продукт и усиливаем управление разработкой, поэтому ищем Project Manager, который поможет держать процессы под контролем и доводить задачи до результата.
Требования:
— Опыт в project / delivery роли от 6 месяцев
— Понимание Agile / Scrum процессов
— Умение структурировать хаотичные требования
— Сильные коммуникационные навыки
— Базовое понимание разработки (web / mobile)
— Опыт работы с таск-трекерами (Jira, Trello и др.)
— Ответственность и системное мышление
Будет плюсом:
— Опыт в стартапах
— Понимание product management
— Опыт работы с аналитикой и метриками
— Навыки работы с документацией (PRD, BRD)
— Опыт в travel / marketplace / e-commerce проектах
Чем предстоит заниматься:
— Управлять процессом разработки (planning → execution → delivery)
— Вести спринты и координировать команду (dev / design / marketing)
— Декомпозировать задачи и следить за их выполнением
— Контролировать сроки, риски и приоритеты
— Организовывать коммуникацию между бизнесом и разработкой
— Вести трекинг задач в Jira / аналогах
— Подготавливать статус-отчёты и апдейты по проектам
— Помогать превращать идеи в понятные задачи для команды
Условия:
— Возможность влиять на процессы и продукт
— Работа напрямую с фаундерами
— Гибкий формат работы
— Процент от прибыли / опционы обсуждаемы
— Один обязательный созвон в неделю + рабочие сессии по необходимости
— Реальный опыт построения travel-tech продукта
Формат работы: удалёнка (позже возможно работать из офиса Алматы)
О проекте:
MeGo.Tours — сервис для путешествий: бронирования, гиды, туры, маршруты, marketplace услуг. Сейчас активно развиваем веб-платформу и ищем frontend-разработчика, который поможет делать удобный и быстрый продукт для пользователей.
Требования:
— Опыт frontend-разработки от 6 месяцев
— Уверенное знание React
— JavaScript / TypeScript
— HTML, CSS, адаптивная вёрстка
— Опыт работы с REST API
— Базовое понимание Git
— Умение писать чистый и поддерживаемый код
— Ответственность и желание развиваться
Будет плюсом:
— Next.js
— Tailwind / Styled Components
— Zustand / Redux
— Опыт оптимизации performance
— Опыт работы со стартапами
— Интерес к travel-tech продуктам
Задачи:
— Разрабатывать и улучшать frontend платформы MeGo.Tours
— Создавать новые пользовательские интерфейсы и фичи
— Интегрировать frontend с backend API
— Оптимизировать производительность и UX
— Участвовать в обсуждении архитектуры и продуктовых решений
— Исправлять баги и улучшать стабильность платформы
— Работать вместе с дизайнером и product-командой
Условия:
— Возможность влиять на продукт и архитектуру
— Работа напрямую с фаундерами
— Гибкий формат работы
— Процент от прибыли / опционы обсуждаемы
— Один обязательный созвон в неделю + рабочие сессии по необходимости
— Реальный опыт построения travel-tech продукта
— Формат: удалёнка (позже возможно работать из офиса Алматы)
О проекте:
MeGo.Tours — сервис для путешествий: бронирования, гиды, туры, маршруты, marketplace услуг.
Мы активно растём и ищем продуктового менеджера, который поможет выстроить логику продукта, приоритизацию и рост ключевых метрик.
Требования:
— Опыт в product / project роли от 6 месяцев
— Понимание продуктовых метрик и воронок
— Умение формулировать требования и декомпозировать задачи
— Базовое понимание UX и разработки
— Опыт работы с аналитикой (GA, Amplitude или аналогами)
— Сильные коммуникационные навыки
— Ответственность и системное мышление
Будет плюсом:
— Опыт в travel, marketplace или e-commerce
— Опыт работы в стартапах
— Навыки SQL или data-аналитики
— Опыт growth / marketing experiments
— Понимание Lean / Agile / Scrum практик
Задачи:
— Формировать и приоритизировать продуктовый бэклог
— Собирать и уточнять требования от бизнеса и пользователей
— Описывать задачи для разработки (user stories, acceptance criteria)
— Работать с метриками (воронка, конверсия, retention)
— Запускать и анализировать A/B тесты и гипотезы
— Координировать работу dev, design и marketing команд
— Участвовать в формировании продуктовой стратегии
— Улучшать пользовательский опыт и ключевые сценарии
Условия:
— Возможность влиять на продукт и стратегию
— Работа напрямую с фаундерами
— Гибкий формат работы
— Процент от прибыли / опционы обсуждаемы
— Один обязательный созвон в неделю + рабочие сессии по необходимости
— Реальный опыт построения travel-tech продукта
Формат: удалёнка (позже возможно работать из офиса Алматы)
Чем предстоит заниматься. — Проектировать интерфейсы web и mobile продукта— Создавать user flow, wireframes и UI-макеты— Продумывать UX-сценарии и улучшать пользовательский опыт— Работать с дизайн-системой и компонентами— Взаимодействовать с product и dev-командой— Подготавливать макеты для разработки— Участвовать в развитии продукта и тестировании гипотез.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Role overview
We are looking for a Senior Backend Engineer to help build and evolve our new Common case-management system, which powers support-case handling across DoorDash, Wolt, and Deliveroo.
You will own significant end-to-end initiatives across our backend services: case lifecycle, routing and assignment, queue management, case evidence and history, and migration from legacy systems. This is a hands-on role for someone who can turn ambiguous customer and operational problems into durable technical solutions, coordinate other engineers, and set the standard for reliability and craftsmanship on the team.
What you’ll do
Lead one or more project-level Case Management initiatives, on your own or by guiding a group of engineers, from discovery and design through rollout, measurement, and operational ownership.
Design and build scalable backend services and APIs for case creation, routing, assignment, transfers, audit history, notes, attachments, and queue-management workflows.
Help deliver feature parity with legacy platforms while safely migrating traffic across DoorDash, Wolt, and Deliveroo.
Make and own most technical decisions within your scope. Write project-level design documents covering how sub-features interact, identify dependencies and risks, and break work into parallelizable delivery plans.
Scope ambiguous customer and operational problems, weigh long-term against short-term trade-offs, and design durable solutions.
Partner with Product, Operations, Support, Data, and other engineering teams to define the right problems. Shape the team roadmap through prototypes, data analysis, project proposals, and backlog prioritization.
Run the coordination a project needs, such as status updates and dependency tracking, and escalate early to keep delivery on time.
Enforce team-wide quality objectives: lead design reviews, calibrate quality metrics, and improve logging, monitoring, alerting, and escalation policies.
Serve as first responder or incident commander, model good incident practice, and turn what you learn into playbooks and backlog work.
Introduce and guide AI best practices for the team, including evals, data privacy, and review of AI-generated code, and take part in AI-powered projects when they are central to the product.
Design reusable, self-serviceable solutions, and consider cost efficiency, including compute and AI costs, in key designs.
Mentor engineers through code reviews, design guidance, tech talks, and constructive feedback. Interview candidates, join sell calls, and take part in hiring events when the team needs them.
Must-have qualifications
Strong backend engineering experience, including designing and operating backend services, APIs, asynchronous workflows, and data models at meaningful scale.
Proficiency in at least one modern backend language, and a record of writing exemplary code for the core functionality of key components.
Demonstrated ownership of complex, customer-facing or operations-critical projects from technical design through production rollout.
Experience breaking projects into parallelizable work, identifying dependencies and risks, and giving accurate estimates for yourself and others.
Hands-on experience using AI development tools to improve productivity, while validating generated output for correctness, security, privacy, maintainability, and reliability.
Strong product judgment: the ability to turn ambiguous workflows and user needs into simple, maintainable technical solutions.
Proven ability to collaborate across functions, bring the right stakeholders into decisions at the right time, and explain trade-offs clearly to technical and non-technical audiences.
Strong engineering craft: testing, code review, observability, incident response, security, and operational readiness, with experience designing for reliability.
Comfort working on systems with high correctness and auditability requirements, including traceability of decisions and changes.
A mentoring mindset and a record of raising team-wide engineering standards.
Nice-to-have qualifications
Go experience.
Experience with migration from legacy systems, gradual rollouts, traffic shadowing, and feature-parity programs.
Experience supporting internal tools or operational user interfaces from the backend side.
Experience with high-volume, multi-region, or multi-tenant systems.
Experience as an incident commander or in running an on-call rotation.
Experience building AI-powered features, including evaluation of model output.
What success looks like
Delivers a major Case Management initiative with clear technical ownership, predictable execution, and measurable customer or business impact.
Improves the reliability, maintainability, and cost efficiency of the Common system while enabling safe migration from legacy case-management systems.
Helps move support traffic onto the Common system without reducing case-resolution quality.
Builds solutions that other engineers and operators can confidently reuse and operate.
Acts as a technical leader within the team: unblocks peers and partner teams, improves engineering decisions, influences the roadmap, and strengthens cross-functional execution.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
ГибридseniorLondon
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоGurgaon, India
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоBased in a European or compatible time zone
ГибридleadSan Francisco; New York
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Все вакансии в одном месте - страница 15 · Job Hunters