Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
You will be joining a fast paced and global Talent Acquisition team that is committed to discover and engage exceptional talent that propels our company forward. We strive to be the catalyst for building a diverse, high-performing team that reflects OKX's mission to reshape the financial ecosystem. Through strategic sourcing, innovative recruitment practices, and a relentless pursuit of top-tier candidates, we aim to deliver for the evolving needs of our dynamic organization.
What You’ll Be Doing
Act as an advisor to our stakeholders and hiring managers in the Compliance Ops / Global Business Services departments, serving as a Subject Matter Expert for the APAC talent market
Devise innovative strategies to attract top talent and build a robust pipeline for Compliance Ops / Global Business Services roles
Take ownership of the end-to-end recruitment process, ensuring a seamless and positive candidate experience
Drive the internal and external promotion of our Employer Brand
Conduct thorough market and industry mapping for the assigned portfolios
What We Look For In You
Proven experience managing the full recruitment lifecycle end to end, from intake and sourcing through screening, interview coordination, offer negotiation and close
Proven ability to take initiative, achieve goals, and effectively manage multiple demands across different sales teams and projects
Strong analytical skills to evaluate key hiring metrics, proposing actionable solutions to enhance the candidate experience and improve pipeline quality
Proficiency in English and business-level Mandarin, as the role involves collaboration with global, including Mandarin-speaking stakeholders
Excellent teamwork, stakeholder management, and influencing skills, with an ability to thrive in a multicultural workplace
Nice to Haves
Experience in direct sourcing and headhunting for Compliance Ops / Global Business Services positions
Confidence in working within a matrixed structure, collaborating on projects across teams and departments to achieve broader hiring and company objectives
A passion and belief in Blockchain and Cryptocurrency
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Sales Recruiter you’ll help build the next evolution of our go-to-market organization. You’ll recruit for new and evolving customer-facing roles—including Business Development Representatives, Solutions Consultants, Outcomes Architects, Forward Deployed Architects, and Forward Deployed Engineers—that bring stronger technical fluency, deeper customer ownership, and fewer handoffs to enterprise selling. You’ll partner with Sales leaders and cross-functional teams to turn an emerging business strategy into clear profiles, thoughtful processes, and exceptional hires.
You will use Notion every day in the same way our customers do, giving you firsthand insight into the workflows and AI transformation behind the roles you are hiring for. You will also help build a new GTM motion at the intersection of AI, workflow design, enterprise transformation, and customer outcomes. The work requires craft, clarity, speed, and strong judgment, balancing business urgency with a high bar for talent density.
This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Build trusted partnerships with Sales leaders, advising on role definition, search strategy, assessment design, and hiring decisions for new and evolving teams.
- Deliver high-quality hires across the next generation of GTM roles, from sourcing through close, while creating a thoughtful, inclusive, and high-touch candidate experience.
- Translate Notion’s product love, AI opportunity, and customer motion into accurate candidate narratives that help the right people self-select in.
- Use talent-market research, mapping, and recruiting data to improve hiring strategy and decision quality.
- Raise the quality and consistency of the hiring system through structured intake, calibration, debriefs, manager coaching, and sourcing strategies that expand representation.
SKILLS YOU'LL NEED TO BRING:
- Demonstrated success recruiting across GTM searches, with the judgment to learn and represent evolving role profiles accurately.
- Ability to turn business strategy into clear candidate profiles, search plans, and objective assessment criteria—and to influence senior leaders toward strong decisions.
- Strong sourcing, market-mapping, and closing instincts across various Sales disciplines.
- Operational rigor and comfort using data to diagnose pipeline health, measure impact, and improve the candidate and hiring-manager experience.
- Curiosity, learning agility, and a hands-on approach to AI tools: you use them to think better, improve recruiting workflows, and make your work easier for others to build on.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $136,000 - $170,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Jose, California, United States; United States (US)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for a Talent Acquisition Specialist who lives in the top of the funnel. This is a hands-on, sourcing-first role focused on building and owning talent pipelines across the US, LATAM, and APAC — with the heaviest emphasis on APAC, where our fastest hiring growth is happening and where deep market knowledge is hardest to buy.
You will spend the majority of your time proactively identifying, engaging, and converting passive talent — not processing inbound applications. You will map markets, build long-term talent communities, and become the person hiring managers come to when they need to know who’s out there. If you are energized by outreach that actually lands, by knowing a market better than anyone else in the room, and by building pipelines before the req even opens, this role is for you.
What You’ll Be Doing
Proactive Sourcing (Core Focus):
Own top-of-funnel sourcing across US, LATAM, and APAC. Build and execute multi-channel sourcing strategies using LinkedIn Recruiter, Boolean and X-ray search, GitHub, Behance, Dribbble, Telegram, Discord, WeChat, Maimai, BOSS Zhipin, referrals, alumni networks, and crypto-native communities.
APAC Pipeline Building:
Serve as the sourcing engine for APAC hiring. Develop deep talent maps across key hubs — Singapore, Hong Kong, mainland China, Japan, Malaysia, Australia, and India — and build region-specific outreach strategies that account for local platforms, languages, notice periods, and compensation norms.
Talent Mapping & Market Intelligence:
Produce competitor org maps, talent availability reports, and compensation benchmarks by region. Translate market data into practical guidance that shapes role scoping, level calibration, and hiring plans.
Candidate Engagement & Conversion:
Write and test outreach that gets replies. Own the candidate experience from first touch through handoff, running screens that assess motivation, mobility, and fit while keeping candidates warm through long hiring cycles.
Pipeline Ownership & Nurture:
Build and maintain evergreen pipelines and talent communities for recurring and hard-to-fill roles. Keep silver-medalist and passive-candidate pools active so we are never starting from zero when a req opens.
Stakeholder Partnership:
Partner with recruiters, hiring managers, and regional HR teams across time zones. Run intake and calibration sessions, share pipeline reviews, and set realistic expectations grounded in market reality.
Sourcing Data & Reporting:
Track and report on sourcing funnel metrics — outreach volume, response rate, screen-to-submit, submit-to-onsite, and pipeline health by region. Use the data to redirect effort toward the channels that convert.
Employer Brand in Market:
Represent OKX to passive talent. Support regional recruiting events, meetups, and community engagement, and help position OKX as the destination employer in crypto across every market you cover.
What We Look For In You
3+ years of full-lifecycle recruiting or dedicated sourcing experience, with a demonstrable track record of building pipelines from scratch rather than working inbound applicant flow.
Hands-on APAC sourcing experience strongly preferred — you have hired into at least one major APAC market and understand its platforms, candidate behavior, and hiring norms.
Experience recruiting across multiple regions and time zones, ideally including US and LATAM alongside APAC.
Advanced sourcing toolkit: Boolean and X-ray search, LinkedIn Recruiter, GitHub, portfolio platforms, and region-specific channels. Comfortable finding talent where it is not looking for you.
Strong written outreach skills — you can craft personalized, high-response messaging at volume.
Proficiency with Applicant Tracking Systems and sourcing CRMs; disciplined about data hygiene and pipeline tracking.
Comfortable operating with ambiguity and shifting priorities in a fast-moving, high-growth environment.
Bachelor’s degree or equivalent practical experience.
Nice to have:
crypto, Web3, or fintech recruiting experience; additional language capability relevant to APAC markets (Mandarin, Cantonese, Japanese, Bahasa); experience building talent communities or running sourcing jams and hiring events.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $143,111 - $178,888
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe.
About the role
Head of Litigation & Investigations, Asia Pacific, Middle East & Africa
OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations.
What You’ll Be Doing
Civil litigation:
Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side.
Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc.
Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters.
Manage and lead commercial disputes.
Arbitration
Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings.
Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation.
Advise business and business Legal teams on dispute resolution clauses.
Regulatory Enforcement & Internal Investigations
Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team.
Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation.
Team leadership:
Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications.
External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums.
What We Look For In You
Candidate may be based in Hong Kong or Singapore with additional locations to be considered.
Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered.
Arbitration and trial experience.
Experience leading a team.
Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape.
Excellent written and spoken English
Willingness to travel across the region.
Nice to Haves
Experience in crypto, digital assets, fintech, traditional finance, or payments.
Experience or familiarity with Middle East disputes and enforcement.
Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region.
Prior in-house experience
Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe.
About the role
Head of Litigation & Investigations, Asia Pacific, Middle East & Africa
OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations.
What You’ll Be Doing
Civil litigation:
Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side.
Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc.
Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters.
Manage and lead commercial disputes.
Arbitration
Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings.
Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation.
Advise business and business Legal teams on dispute resolution clauses.
Regulatory Enforcement & Internal Investigations
Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team.
Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation.
Team leadership:
Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications.
External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums.
What We Look For In You
Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered.
Candidate may be based in Hong Kong or Singapore with additional locations to be considered.
Arbitration and trial experience.
Experience leading a team.
Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape.
Excellent written and spoken English
Willingness to travel across the region.
Nice to Haves
Experience in crypto, digital assets, fintech, traditional finance, or payments.
Experience or familiarity with Middle East disputes and enforcement.
Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region.
Prior in-house experience
Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong
.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Poland; Czechia; Italy
(Senior)
Director
Pharmacovigilance Operations
/Central PV Services is responsible for the leadership, strategic development, and operational oversight of the global Central Pharmacovigilance (PV) Services organization. The role ensures compliant, efficient, and scalable delivery of centralized pharmacovigilance services, including Individual Case Safety Report (ICSR) processing, literature surveillance, signal detection and management, benefit-risk management, aggregate safety reporting, and related PV operational services. The role is accountable for building and expanding strategic global delivery hubs, developing scalable outsourcing models, driving operational excellence, and supporting the operational, financial, and client objectives of the PV & MI Business Unit.
This is
remote
role for anyone within
European Union.
Key areas of responsibility and main tasks:
Strategic & Functional Leadership
Execute the Central PV Services strategy in alignment with the PV & MI Business Unit objectives.
Develop scalable centralized PV operating models supporting global clinical development and post-marketing programs.
Lead establishment, expansion and optimization of global PV delivery hubs.
Develop strategic outsourcing models to improve scalability, quality, operational efficiency, and financial performance.
Drive innovation, automation, AI-enabled technologies and digital transformation across Central PV Services.
Advise the VP, Global Safety & MI on operational strategy, service delivery, capacity planning and operational risks.
Act as escalation point for significant Central PV operational and service delivery issues.
Provide operational performance reporting, delivery metrics and strategic updates to senior management.
Central PV Operations & Delivery Excellence
Provide strategic and operational oversight of centralized pharmacovigilance services across:
Case Management (ICSR processing, case intake and triage, medical coding, quality review, and medical review support).
Literature Management (literature surveillance, screening, and literature case processing).
Signal & Benefit-Risk Management (signal detection, validation, evaluation, benefit-risk assessment, and related risk management activities).
Aggregate Safety Reporting (PSURs/PBRERs, DSURs, PADERs, and other regulatory aggregate safety reports).
Operational Excellence (Safety Data Exchange activities, operational metrics and reporting, process standardization, automation, continuous improvement, and service delivery governance).
Ensure all Central PV Services are delivered in accordance with applicable regulations, contractual obligations, internal procedures, quality standards, and client expectations.
Monitor operational, quality, and productivity KPIs, ensuring timely escalation, corrective actions, and continuous improvement initiatives.
Drive operational excellence through standardized processes, technology enablement, automation, and scalable delivery models that support sustainable business growth.
Global Delivery Hub & Outsourcing Strategy
Develop and implement the global strategy for centralized PV delivery, ensuring scalable, efficient, and consistent service delivery across regions.
Build, expand, and optimize strategic centralized PV delivery hubs to support business growth and evolving client needs.
Lead the transition and integration of PV activities into centralized delivery models, ensuring effective governance, business continuity, and operational consistency.
Establish standardized operating models, resource planning, and workforce strategies to optimize capacity, utilization, and delivery performance across global operations.
Drive continuous improvement through process optimization, innovation, digital solutions, and enabling technologies to enhance quality, efficiency, and scalability.
Develop and maintain resilient global delivery capabilities that support sustainable growth, client satisfaction, and high-quality service delivery.
Compliance & Operational Quality
Maintain inspection-ready Central PV operational processes.
Ensure delivery complies with EU GVP Modules, FDA, ICH and other applicable global regulations.
Support regulatory inspections and client audits involving Central PV Services.
Oversee implementation and follow-up of CAPAs related to operational activities.
Ensure governance of operational KPIs, quality metrics and compliance monitoring.
Collaborate with QPPV Office, Medical/Clinical Safety, PV/MI Technologies, and Medical Information functions to ensure harmonized PV/MI governance.
Financial & Business Support
Contribute to Business Unit financial targets through effective operational planning, workforce optimization and resource forecasting.
Support pricing, proposals, RFIs, RFPs and bid defenses by providing operational expertise, delivery models and resource assumptions.
Identify opportunities for operational efficiencies, automation and cost optimization while maintaining quality and compliance.
Support expansion of Central PV Services across existing and new clients.
Team Management
Lead and develop the Central PV Services leadership team.
Build organizational capability supporting global service expansion.
Drive succession planning and talent development.
Promote a culture of operational excellence, accountability, innovation and continuous improvement.
Ensure appropriate organizational structures supporting sustainable growth.
Client & Cross-Functional Collaboration
Support client retention through high-quality operational delivery and continuous service improvement.
Partner closely with the QPPV Office, Program Management, Operations Strategy, PV/MI Technologies, Medical & Clinical Safety and Medical Information to ensure integrated service delivery.
Collaborate with Quality, Regulatory, Commercial, Legal and Business Development functions.
Represent Central PV Services during governance meetings, operational reviews and client engagements.
Support strategic client initiatives involving centralized PV outsourcing and transformation
Other responsibilities
Identify areas for improvement and proactively propose solutions within the area of responsibility.
Deputize for another employee or staff member of the same department as instructed by the Head of Department.
Perform additional tasks related to the department's activities as assigned by the Head of Department
Requirements
MD, PharmD, PhD, MSc or equivalent scientific degree preferred.
At least 12 years of pharmacovigilance experience.
At least 5 years of progressive leadership experience managing global PV operations.
Demonstrated experience leading centralized PV services and global delivery organizations.
Extensive knowledge of case processing, literature surveillance, signal detection, benefit-risk management and aggregate reporting.
Experience building global shared service centers and scalable outsourcing models.
Strong knowledge of EU GVP Modules, ICH guidelines, FDA and global PV regulations.
Experience supporting regulatory inspections and client audits.
Strong understanding of safety databases and PV technologies.
Demonstrate strong leadership and collaboration by effectively leading and aligning global operational teams.
Drive executive communication through operational excellence and strategic execution.
Influence stakeholders across complex global organizations.
Demonstrate strategic thinking with a strong operational excellence mindset.
Apply advanced decision-making and problem-solving skills.
Demonstrate negotiation skills and commercial acumen with a client-focused approach.
Stay informed of emerging PV technologies, automation, AI, and regulatory developments.
Effectively adapt to and lead organizational change.
Apply coaching and mentoring techniques to develop future leaders.
Demonstrate behaviors aligned with Company values, cultural awareness, and the ability to work effectively in diverse environments.
Professional level in English, both oral and written.
Benefits
International team and environment
Remote Work, workation & Flexibility
Health & Wellbeing – wellness initiatives
Professional growth and development in the Life science industry
Team Culture – Team buildings and global meetings.
Performance based annual bonus
Comprehensive Insurance - Personal accident, business trip coverage, and additional health insurance.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We're hiring a Technical Program Manager to lead the systems, data, and process work behind how we bill, recognize revenue, close the books, and prove our controls work.
You won't be writing the code or drawing the architecture; you'll be deciding what gets built, in what order, and why it matters. This is a role for someone who wants to understand a business well enough to change how it runs: learning the objectives, processes, and system flows end to end, then shaping them into strategic technical programs with real owners, deliberate sequencing, and decisions that hold up under audit. You'll sit between Finance and Accounting on one side and Engineering, Data, and Product on the other, and you'll be accountable for making new revenue streams operable and auditable, from a pricing model on a slide to a billed invoice, a booked journal entry, and a control that passes testing.
You'll report to the Lead Technical Program Manager for Data, Biztech & AI Transformation, within EPD. You'll get high-level direction and clear priorities from your manager, and independent ownership of how the work actually gets delivered. You'll bring engineering-side rigor and platform thinking to finance problems, and work as part of a team modernizing how the whole company operates.
Most of your time will go to three things: making new product and pricing launches work end to end in the finance stack, running the platforms and data flows behind quote-to-cash and record-to-report, and driving the IT general controls (ITGC) program so controls are designed into systems up front rather than retrofitted after go-live.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Act as Finance's technical counterpart on new product, pricing, and packaging launches, translating commercial models into requirements across order capture, rating and billing, tax, revenue recognition, and downstream reporting, and defining what "revenue-ready" means before go/no-go: who owns each piece, what's actually done versus asserted, and which risks are still cheap to fix
- Broker the trade-off when a launch date and systems reality don't line up: a scoped manual workaround with an owner, a cost, and an expiration date, plus the path to the automated version. Then close the loop after launch on billing accuracy, exception rates, where revenue landed, whether the new controls actually operate, and what must be true to do this again at 10x volume
- Independently own delivery and multi-quarter roadmaps for your finance systems programs, including ERP, billing and subscription management, CPQ, revenue subledger, procurement, and the reporting layer on top. Run the working groups that deliver them across Finance, Accounting, Engineering, Data, and Security, with clear accountability and updates leadership can read in two minutes
- Run the operating rhythm: intake and prioritization, decision logs, early risk escalation, and a small set of metrics that show whether the work is actually improving anything, and flag early when committed scope and capacity don't line up
- Map current-state processes and data lineage end to end and go after the breaks: reconciliation gaps, recurring manual journal entries, spreadsheets doing load-bearing work, competing sources of truth for the same metric. Partner with Data Engineering on the definitions and data contracts that let finance metrics tie cleanly to source systems, and hold the line when teams drift
- Drive ITGC workstreams across in-scope financial systems: logical access and segregation of duties, change management, SDLC and CI/CD pipelines, job scheduling, and data interfaces. Partner with Internal Audit on scoping and control design, with a named owner for every control
- Facilitate designing controls into new systems, systems changes, and launches before go-live with Controllership, Internal Audit, and Engineering, and serve as the systems-side point of contact for internal and external audit on ITGC walkthroughs and testing, translating between control language and engineering language, and driving deficiencies through root cause, named owners, evidence, and validation that the fix holds
- Build AI-assisted workflows that expand what the teams around you can cover, and hold them to real standards: a defined task, a way to evaluate output quality, explicit human review gates on anything touching financial reporting, and documentation so someone else can run it
SKILLS YOU'LL NEED TO BRING:
- 5+ years in technical program management, business systems, finance transformation, or a related field, with substantial time on finance or revenue systems; public-company or IPO-track experience is a strong plus
- Working fluency in finance operations; you don't need to be an accountant, but you should hold your own on quote-to-cash and record-to-report, and know why revenue recognition is not the same as billing
- Hands-on ITGC program experience across access, change management, and IT operations for in-scope financial systems, plus practical SOX knowledge. You understand how ITGC reliance determines what auditors will accept from automated controls and system-generated reports, can tell a key control from a non-key one, know where ITACs fit alongside ITGCs, and have been through remediation and audit cycles rather than only reading about them
- AI-native operating mindset; this is a core requirement for this role. You already use AI to draft requirements, synthesize status, triage intake, and assemble evidence packages, and you share the patterns so others work differently because of what you built
- A track record of independently delivering technical programs end to end, ideally transformation work such as system modernization, a large-scale migration, or an ERP or billing platform implementation, and turning messy or incomplete inputs into a concrete plan with owners and dates; you're pulled into problems before they're scoped and you're as useful advising a controller on process design as an engineering lead on sequencing
- Working understanding of data lifecycle and analytics tooling, and real experience running change management for business systems, not just launching them
- Influence without authority and a bias toward closure. You have no direct reports, so you work through credibility and clear reasoning, knowing when to push and when to escalate; you chase ambiguous items to a decision, will reopen the uncomfortable question a week before launch, and communicate clearly with Director/VP+ stakeholders, including when the news is bad
NICE TO HAVES:
- Hands-on experience working in enterprise billing, ERP, and revenue systems such as NetSuite, Stripe, or comparable tools, with an understanding of how orders, invoices, and revenue data flow between them
- Experience supporting an IPO readiness or first-year SOX program, including standing up ITGCs from scratch
- CISA, CIA, or equivalent certification, or equivalent time embedded on an IT audit team
- Experience building internal tooling or agents on a workspace platform rather than only configuring vendor systems
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $133,000 - $223,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
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A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco
ABOUT CANTINA:
Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future!
ABOUT THE ROLE:
We're hiring a Lifecycle Product Manager to own how Cantina reaches users outside the app and brings them back to value inside it. Sitting on the product management team, you'll own the end-to-end user journey across email, push, and in-product messaging — and, critically, the deep-linked landing and post-click experiences that complete the loop. You'll develop a deep qualitative and quantitative understanding of how people move through Cantina, turn that into a lifecycle strategy that grows activation, retention, and resurrection, and partner with Data and Engineering to launch, measure, and compound improvements. This is a hands-on role with company-wide visibility: you'll write the strategy, ship the journeys, run the experiments, and bring senior stakeholders along.
WHAT YOU'LL DO:
- Own the lifecycle strategy and roadmap for Cantina's owned channels, mapping journeys across onboarding, activation, continuation, retention, resurrection, and monetization.
- Lead the design, launch, iteration, and optimization of templates and journeys across email, push, and in-product messaging — including the deep-linked landing and post-click product experiences that complete the loop.
- Optimize the lifecycle portfolio, not just individual sends: improve message inventory, relevance, personalization, prioritization, and per-user frequency so users get fewer, better-timed messages.
- Build a deep, evidence-based picture of the user journey — combining product analytics, cohort and funnel analysis with qualitative signals like session reviews, support themes, and user research — and use it to find where users stall and what would move them.
- Design and run experiments (A/B tests, holdouts, incrementality reads) and hold the bar on measurement: retained activity and incremental value, not opens and clicks.
- Partner with the Data team to build the measurement system behind lifecycle — instrumentation, eligibility and audience definitions, dashboards, and experiment readouts.
- Partner with Engineering to ship campaigns end to end: triggers, personalization payloads, deep links, and the in-product surfaces each journey lands on.
- Define the operating model — intake, templates, approvals, QA, and quality standards — so lifecycle scales across teams without channel chaos or user fatigue.
- Set and communicate strategy to senior stakeholders, translating a messy portfolio into a clear multi-quarter direction and defending tradeoffs with data.
WHAT YOU'LL BRING:
- 6+ years in product management, growth, lifecycle/CRM, or retention — ideally in a consumer mobile or AI product operating at scale.
- Demonstrated ownership of lifecycle or engagement programs that moved a real business metric (activation, D30 retention, resurrection, or conversion), with the analysis to prove it.
- Strong quantitative fluency: comfortable writing your own SQL and working in a BI/analytics tool (Mixpanel, Amplitude, Hex, Looker, or similar) to build funnels, cohorts, and retention curves without waiting on a queue.
- Hands-on experience with a lifecycle/CRM platform (Braze, Iterable, Customer.io http://Customer.io, or similar) — segmentation, triggered canvases, personalization, and deliverability.
- Rigorous experimentation judgment: you understand holdouts, incrementality, sample sizing, and the difference between a delivery metric and a value metric.
- Technical and product fluency across event and identity models, APIs, deep linking, and push/email infrastructure — enough to design a system with Engineering. Coding not required.
- Excellent written communication and cross-functional influence, with a track record of aligning senior stakeholders across Product, Engineering, Data, Design, and Marketing.
- Craft-level instinct for messaging: you can write the copy, critique the journey, and tell when a notification is helpful versus annoying.
- Preferred: experience with AI/consumer-social products, localization or multi-market lifecycle, and building lifecycle tooling or self-service platforms with Engineering.
Compensation:
The anticipated annual base salary range for this role is between $175,000 - $250,000. When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data.
Benefits:
- Competitive salary and generous company equity
- Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina
- 42 days of paid time off, including:
- 15 PTO days
- 10 sick days
- 15 company holidays
- 2 floating holidays
- Generous parental leave & fertility support
- 401(k) retirement savings plan
- Lifestyle spending account – $500/month to use however you’d like
- Complimentary lunch and snacks for in-office employees
- One Medical membership, and more!
Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
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Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an AI Transformation Owner at GitLab, you'll shape your function's AI strategy and build the solutions that deliver it. You are the person responsible for identifying where AI can fundamentally change how your org operates, partnering with your Executive Sponsor to align on the biggest challenges, and driving measurable outcomes against them.
Think of this as a product management role where the product is your org's way of working. You'll manage the full lifecycle: understanding how work flows today, deciding where AI should reshape it, prioritizing what gets built and in what order, and ensuring what ships actually gets adopted. You'll also prototype solutions, configure agents, and prove what's possible before pulling in engineering support to scale it.
You will work closely with an AI Engineer who sits within the Enterprise AI team. Together you form a partnership: you bring the business context, process intelligence, and strategic prioritization. They bring the technical depth, production-grade delivery, and architecture decisions. You'll build working solutions at the no-code and low-code layer, and partner with the AI Engineer on the right approach, tooling, and structure.
What you'll do
Strategy & Prioritization
Own your function's AI strategy,
aligned with your Executive Sponsor and business priorities. Understand which metrics matter to the org, identify what will move the needle, define how you'll measure impact, and track progress over time.
Map how work flows
across your function end-to-end, including the handoffs upstream and downstream to other orgs. Identify where the real constraints are, not just the ones your team can see. Focus on the 100x problems: where could leveraging AI in a workflow let your org execute it orders of magnitude faster, or at 100x more volume than before?
Manage intake
of AI requests, ideas, and pain points from across the function, including via your Champion network. Ensure every team member has a clear route to surface what they need, rather than building independently.
Prioritize strategically
against business outcomes and executive guidance. Hold the line on priorities - we cannot change direction every two weeks - and ensure the AI Engineer's time is spent on the highest-impact work.
Adoption & Change Management
Reimagine, not just automate.
Challenge your org to think beyond injecting AI into existing workflows. Work with Enterprise AI to spot opportunities to fundamentally rethink how work gets done.
Drive adoption and change management
together with the AI Engineer. The best AI solution is worthless if nobody uses it. Create the channels, rituals, and feedback loops that make AI visible in your function: shared spaces for teams to show what they've built, regular office hours, onboarding for new hires, and celebration of wins. Own the rollout and iteration needed to make AI initiatives stick.
Coordinate with Enterprise AI
to ensure your function benefits from patterns, tools, and learnings emerging across other parts of the business.
Build and bridge the Champion network in your function.
Champions are the peer community that extends your reach beyond what you and the AI Engineer can deliver directly. From early in the role, identify and recruit Champions across sub-teams (5-10% time, formally agreed with their manager), run a regular Champion sync, host demos to the wider function, and act as their bridge to Enterprise AI. Champions are not your reports: you coordinate them, you don't manage them. Without this network, your reach is capped.
Hands-On Building & Agent Operations
Build AI agents
using no-code and low-code platforms (e.g. Glean, Workato, similar tools). Go from idea to working prototype without waiting for engineering.
Author and iterate on skills files
that define how AI agents behave. Refine instructions based on real usage and share reusable skills across the function.
Configure MCP servers and tools,
giving agents access to the business systems they need. Partner with the AI Engineer on what to connect and how to do it securely.
Own your function's fleet of agents.
Some agents will be used directly by people in your org. Those that aren't, you own. Either way, you're accountable for their performance: tracking KPIs, running evaluations after model or data changes, and iterating based on what you learn.
Expect to rebuild.
AI tools and models evolve fast. The agent you built last month may need to be replaced, not patched. You should be comfortable sunsetting your own work when a better approach emerges, and helping your org stay current rather than attached to what exists today.
What you'll bring
Business & Strategic
Deep knowledge of your function's operations.
You understand how work moves through your org, where it gets stuck, and why. You can trace a process end-to-end and explain how it connects to the teams around it.
Strategic prioritization skills.
You've managed competing demands before and can make hard calls about what matters most. You think in terms of business outcomes, not activity.
A product management mindset.
You naturally think about intake, backlog, iteration, and adoption. You're comfortable defining success metrics and holding yourself accountable to them.
Strong communication and influence.
You'll be the person saying "not yet" to some teams and "think bigger" to others. You need the credibility and interpersonal skills to make both of those conversations land.
Cross-functional instincts.
You default to understanding how your org's processes affect and are affected by the teams around you - not just optimising in isolation.
Experience building peer networks or communities of practice.
You've recruited and sustained volunteer contributors before, whether as a guild lead, champion program owner, or community organizer. You know how to motivate people whose time you don't directly own.
Hands-On & Technical
Comfortable building with AI tools.
You don't need to write production code, but you should be able to build a working agent, configure a skill, connect an MCP server, and troubleshoot when something isn't working. Think: power user, not software engineer.
Ready to learn fast.
Experience with or willingness to quickly pick up no-code/low-code AI platforms, prompt engineering, and agent configuration. You'll be trained on GitLab's specific tooling, but you should arrive ready to get your hands dirty.
Strong conceptual understanding of AI capabilities
- summarization, classification, generation, automation, agentic workflows - and a commitment to staying current. The landscape shifts constantly. The tools you use today may be obsolete in weeks. You stay on top of new developments so that your org's AI strategy reflects what's actually possible, not what was possible six months ago.
Ability to map data flows
- structured and unstructured. Understand where agents need context, and figure out where humans should interface with automated workflows and at what steps.
About the team
You will partner closely with Enterprise AI within the Enterprise Technology & AI organization, while remaining embedded in your own function. Enterprise AI provides the technical delivery capability, platforms, and patterns. You provide the business context, prioritization, building at the no-code layer, and adoption muscle. Together, you form the core of your function's AI transformation.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's R&D teams depend on a large and fast-growing ecosystem of outside service providers. The biggest and most complex piece of it is Human Data Operations (HDO): vendors that supply the human-generated data, evaluations, and expert feedback our research depends on. Alongside HDO is a growing set of other R&D services, including labs, outsourced and outsourced service providers, and other specialized service partners that our research and special-initiative teams rely on.
We are hiring a Strategic Sourcing Business Partner to own the commercial side of this portfolio. Today these vendors have business owners and Procurement Operations support, this role will drive real ownership of the commercial terms end to end including contracts redlines, deployment of contract templates, and the negotiation.. There is significant untapped value in this portfolio (in pricing, in contract terms, and in vendor performance), and this role exists to go get it.
The job has four parts: run the contracts (redlining, templates, and renewals). This person will lead the commercial negotiations, partnering with the business to positively influence decision-making and deal structure, and manage vendor performance once the deal is signed. Success means moving fluidly between the deal and the relationship: negotiating strong terms, then executing against them through QBRs, SLA enforcement, and escalations as our needs change.
We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI-native sourcing function looks like, including how AI changes deal-making and vendor management itself over the next few years.
How this role fits within Procurement
Procurement Ops Business Partners own the primary relationship with each business vertical and are the front door for intake and day-to-day requests. Strategic Sourcing partners closely with them and owns the commercial outcome: negotiation strategy, contract terms and redlines, contract compliance, ongoing vendor performance, and sustained value creation for the leaders of these verticals working closely day to day with Legal (legal positions, templates, terms), Finance & Strategy (budgets, forecasts, and strategy), and Security / TPRM (risk assessment, approvals, process).
Responsibilities
Contract management and templates
Own the commercial redline for HDO and R&D services agreements (MSAs, SOWs, order forms, amendments, and renewals), partnering with Legal on legal terms, so deals move quickly while maintaining negotiation posture
Build and maintain the template library for these categories (standard MSA and SOW templates, pricing exhibits, SLA schedules, and a fallback playbook) so that most deals start on our paper rather than the vendor's
Run the renewal calendar for the portfolio so that no agreement auto-renews or lapses without a deliberate commercial decision
Keep contract data (rates, volume commitments, SLAs, key dates) current in our contract and intake systems so obligations are visible and enforceable
Negotiations and commercial strategy
Lead pricing and commercial negotiations across the portfolio, from strategy and deal structure through terms, SLAs, and executive alignment; you will personally run the ones that matter most
Build playbooks and Claude-powered tools for redlining, negotiation prep, benchmarking, and vendor reporting that raise the throughput and deal quality of the whole team
Design pricing structures that fit how R&D actually consumes these services (per-unit, per-hour, capacity, tiered, and committed-volume models) and that align vendor incentives with quality and throughput
Build and maintain a competitive bench for every mission-critical category via RFPs and competitive processes: qualified second sources, contracts structured so volume can move as needed, and flexible pricing constructs
Track and report savings, cost avoidance, and improved terms for the portfolio
Vendor management and value creation
Own the vendor management cadence for mission-critical vendors: QBRs, scorecards, SLA and quality reporting, and remedies when performance slips
Manage escalations between R&D teams and vendors and drive them to resolution
Identify consolidation, rationalization, and renegotiation opportunities as volumes shift, and bring executive-ready recommendations to R&D and Finance leadership
Manage TPRM, security, and compliance approvals, audit rights, and data-handling terms in partnership with Security and Legal
Relationships & Partnership
Partner with Procurement Ops BPs and leadership in R&D and special-initiative teams to understand upcoming needs and growth, and get vendor capacity and terms in place ahead of them
Partner with Finance & Strategy on vendor budgets, forecasts, and multi-year cost models for the portfolio
You may be a good fit if you have
7+ years of strategic sourcing, category management, vendor management, or commercial negotiation experience, primarily in services categories (data services, BPO or outsourced operations, lab or research services, managed services, staffing, or similar)
Hands-on contract experience: you have personally redlined MSAs and SOWs, built templates and fallback positions, and know where the commercial value sits in a services contract (pricing exhibits, volume commitments, termination rights, SLAs and remedies, IP and data terms) and when to bring in Legal
A track record of personally leading multi-million dollar services negotiations to strong outcomes, not just managing the process around them
Judgment about where leverage lives and how hard to use it: you can look at a portfolio of many vendors and many concurrent deals and know which ones deserve a deep negotiation and which need a fast, standard path, and you have a reputation with past vendors and colleagues for being commercially tough and fair with partners that need to scale with us
Strong analytical skills: rate and unit-cost analysis, TCO modeling, and pricing model design; you can find the real economics underneath a vendor proposal
Services vendor management experience: SLAs, scorecards, QBRs, and escalations, and how to enforce them without damaging the relationship
Comfort operating at pace: high deal volume, ambiguity, imperfect information, and a bias to execute rather than perfect
Clear, direct communication with executives internally and across the table, including in difficult conversations and escalations
Fluency with AI tools in your daily work and demonstrated experience in rebuilding your own workflows around them
Strong candidates may have
Experience sourcing human data, data labeling, annotation, or evaluation vendors, or comparable BPO and outsourced operations categories, and a point of view on where that market is heading
Experience sourcing lab services, scientific equipment and consumables, robotics or hardware services, or other technical services for a research organization
Experience at a hypergrowth company renegotiating or restructuring vendor pricing and contract structures under the growth curve
Experience standing up sourcing coverage for a category from scratch (templates, playbooks, benchmarks), not just operating within an established program
Experience designing vendor scorecards, SLA frameworks, and performance management programs
Familiarity with the confidentiality, data-handling, and IP terms that matter for research and data vendors
A point of view on how AI will change services vendor relationships and negotiations, backed by things you have actually tried
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
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An overview of this role
As a
Senior Program Manager
within GitLab's Enterprise Technology organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our enterprise IT strategy. You'll serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams.
You will operate at the intersection of IT, Finance, Legal, Product, and Business operations, bringing structure and clarity to programs that span multiple domains and functions. Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programs moving, risks surfaced, and stakeholders informed.
What you'll do
Own end-to-end program management for large-scale or high-complexity Enterprise Technology & AI initiatives, including scope definition, roadmap development, resource planning, and delivery tracking
Define and communicate clear success metrics for each program, reporting status and risk to Enterprise Technology & AI leadership on a regular cadence, and escalating issues with recommended paths forward
Partner with business and technology stakeholders to develop a deep understanding of underlying problems, desired outcomes, and solution trade-offs
Drive cross-functional alignment by facilitating decision-making, resolving dependencies, and maintaining momentum across distributed teams
Recommend and implement improvements to program governance frameworks, intake processes, and ways of working across the CIO org
Translate complex technical and business requirements into clear, actionable work plans accessible to both technical and non-technical audiences
Anticipate risks and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery
Model GitLab values and remote work best practices, contributing to a high-trust, async-first team culture
What you'll bring
6+ years of program management experience, with a strong track record delivering large, cross-functional Enterprise Technology & AI programs
Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems
Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product
Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed
Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences
Familiarity with Enterprise IT domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)
Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus
Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation
About the team
The
CIO Enterprise Technology & AI
team is GitLab's central engine for improving the systems, data, and AI capabilities that support how we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely.
You'll join a team that partners closely with
Finance, Sales, Marketing, People, Product, and Security
to turn business strategy into scalable, reliable technology solutions. The work is broad, visible, and deeply cross-functional, which makes strong program leadership essential. In this role, you'll help teams stay aligned, make progress across complex initiatives, and bring transparency to how strategic work gets delivered across the organization.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
In this role, you will have the opportunity to:
- Partner with product designers and the creative team to bring our product to life at our bi-annual Wealthsimple Presents live events, building and refining prototypes that bring product moments to life on stage, and translating product UI into more stylized storytelling assets where the moment calls for it
- Own design for our Product Marketing surfaces including: What's New (in-app), The Report, and Social Wrapped (spotlighting top shipped products/features)
- Create launch and feature visuals for major releases and manage our app store presence.
- Produce animations, static assets, and video (including talking-head-over-product style content) that explain features and educate clients
- Serve as the brand and marketing team’s go-to resource for everything product design related.
- Build and maintain a library of UI assets and product demos that marketing and influencer partners can pull from
- Partner closely with the team who owns the marketing website to product UI elements for product detail pages, making sure the product we’re selling is elevated and showcased at its best
We’re looking for someone who:
- Has 6+ years of experience in a design role that spans product and marketing
- Portfolio that includes examples of motion design, marketing design, brand design, or product design with strong production chops
- Is strong at productionizing and can take existing product UI, brand direction, or campaign concepts and turning them into polished, launch-ready assets quickly, rather than originating core product or brand design from scratch
- Build and maintain AI-powered workflows to create scalable, repeatable asset production processes.
- Has hands-on motion and video skills as a core, daily-use part of their craft. Comfortable in After Effects and Premiere (or equivalent), producing everything from lightweight UI animations to more produced explainer/talking-head content
- Is fluent in product design tools (Figma)
- Can move fluidly between product, marketing, and creative, understanding the priorities, constraints, and voice of each without needing much translation
- Has a track record of shipping high-quality, on-brand work fast and independently, managing multiple concurrent requests from different stakeholders (product marketing, growth, brand, dotcom)
- Has sharp taste and an eye for polish, but treats that taste as being in service of clarity and reusability, not personal authorship
- Is a clear, proactive communicator who is comfortable managing intake from multiple teams and setting expectations on scope and timelines
Nice to have:
- Experience building or maintaining a shared asset/component library for cross-team reuse
- Experience working with financial services or other regulated-industry marketing content
- Familiarity with social-first video formats and platforms
If you're excited about this role, along with your resume, send us a portfolio or reel that shows:
- Examples of product UI you've translated into marketing/education content
- At least one motion or video piece you led end-to-end
- How you've worked across product, marketing, and creative stakeholders to ship something quickly
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: India
About Flosum
Flosum is the only end-to-end platform purpose-built for Salesforce — trusted by Fortune 1000 enterprises, federal agencies, and high-growth organizations around the world. Our five integrated products — DevOps, Security Orchestration, CodeScan, Backup & Archive, and Data Migrator — give enterprises the confidence to accelerate delivery, simplify compliance, and scale Salesforce with precision.
Founded in Silicon Valley and proudly self-funded, Flosum operates on a single guiding principle: your success is our success. We’re not optimizing for investor optics. We move fast, build with conviction, and put our customers at the center of every decision. The result is a 4.97-star rating on the Salesforce AppExchange and a customer roster that includes Cargill, Hilton, Cushman & Wakefield, and some of the largest federal agencies in the country. We serve enterprise IT leaders, Salesforce architects, DevOps teams, compliance officers, and government agencies — anyone whose organization depends on Salesforce operating securely, efficiently, and at scale.
The Opportunity
Flosum is at an inflection point. We have multiple product lines gaining traction across enterprise and mid-market segments, four active go-to-market motions — outbound sales, inbound/marketing-led, channel/partners, and product-led growth — and a lean, high-performing team that moves with urgency. What we need now is the operating infrastructure to match our
ambition. We’re hiring a Director of Revenue Operations to be the architect of our revenue engine: the person who transforms disconnected GTM motions into a single, data-driven, capital-efficient machine. This is a builder role — not a maintainer role. You will design systems that don’t yet exist, enforce standards that currently aren’t enforced, and build the reporting infrastructure that makes every decision at Flosum smarter. This role reports directly to the CEO and is the highest-leverage operations hire we will make. You will touch every dollar of pipeline, every GTM motion, and every customer-facing team.
What You’ll Own
1. Data, Reporting & Forecasting — Your Primary Mandate
Your first 90 days are about establishing truth. Flosum runs on Salesforce, Marketo, and Gong.io. You will audit each, identify where data integrity breaks down, and rebuild the foundation:
Design and own the forecasting architecture: weighted pipeline using actual historical conversion rates, forecast categories (Commit, Best Case, Upside), and a weekly cadence that drives ±10% accuracy within two quarters
Build a standardized reporting hierarchy from the CEO’s decision-making needs down to frontline dashboards — eliminating the proliferation of reports nobody trusts Implement Salesforce data governance: mandatory stage-exit criteria, validation rules,
controlled picklists, and loss-reason capture on every Closed Lost opportunity Segment reporting and forecasting by GTM motion — PLG self-serve revenue behaves differently from enterprise outbound and must be modeled and tracked separately
Build and maintain the unit economics dashboard: CAC by motion, CAC payback period, LTV:CAC ratio, Magic Number, NRR/GRR, and S&M efficiency trends
2. Marketing Performance & Marketo Operations
You don’t run campaigns — you govern the infrastructure that makes marketing measurable and accountable:
Own the full lead lifecycle in Marketo: definitions, entry/exit criteria, and scoring model governance (with separate demographic and behavioral scores calibrated monthly against SQL conversion rates)
Own Marketo-Salesforce sync governance: field mapping audits, sync log review, and API consumption monitoring
Own multi-touch attribution: first-touch, last-touch, and influence models consistently applied across all four GTM motions
Build and enforce speed-to-lead SLAs and SAL acceptance standards; build recycle plays for disqualified leads
Monitor and report marketing funnel performance — lead volume, MQL-to-SQL conversion, channel efficiency, and marketing-sourced vs. marketing-influenced pipeline — and escalate anomalies before they show up in quarterly misses
3. Sales Process Governance
You are the steward of how Flosum’s revenue actually gets created — not a gatekeeper, but the person who builds the standards:
Design and enforce stage definitions with mandatory exit criteria; build deal desk processes for non-standard pricing and terms
Own territory design, quota allocation methodology, and annual capacity planning — including ramp rates, hiring timelines, and coverage ratio targets by segment
Run the weekly pipeline review cadence with sales leadership: stage conversion anomalies, stale deals, and forecast accuracy
Design compensation plans that drive the right behaviors across all four GTM motions — with clear rules of engagement for multi-touch deals where outbound, inbound, PLG, and partner motions converge on the same account
4. Enablement Execution Through Gong.io
At Flosum, enablement has historically been about delivery — training sessions, playbooks, messaging. You will own the other half: measurement and execution. After any messaging launch or methodology change, you will:
Create Gong AI Trackers for the specific language, frameworks, and discovery questions reps should be using — and build adoption dashboards segmented by rep, team, and region
Surface the gap between what was trained and what is actually happening on calls, and work with sales managers to close it with specific, Gong-sourced coaching examples
Use Gong deal boards for pipeline inspection: multi-threading health, next-steps coverage, competitor mentions, and conversation-based risk signals layered onto CRM data
Build the feedback loop: Enablement trains → Gong measures → RevOps reports gaps → Managers coach with specific call evidence → Enablement iterates. Without this loop, enablement is a cost center. With it, it’s a growth driver.
5. GTM Alignment Across All Four Motions
Running outbound, inbound, channel, and PLG simultaneously creates real operational complexity. You will design the systems that prevent chaos:
Build account-level ownership rules and real-time routing logic to prevent motion collisions (e.g., SDRs prospecting into accounts already working inbound MQLs, AEs working accounts with active PLG users)
Design PQL routing logic with product usage trigger thresholds, account-level checks, and comp plan rules for sales-assisted PLG conversions
Build deal registration governance and conflict resolution SLAs for the partner channel
Own separate Opportunity Record Types per motion in Salesforce with unified roll-up reporting
Run a monthly cross-functional GTM alignment meeting with sales, marketing, CS, and partner leadership — reviewing funnel health per motion and resolving ownership disputes before they fester
What This Role Is Not
We want to be honest about scope. A great RevOps leader at Flosum will push back when the role is being misused:
You will implement an intake process, maintain a visible quarterly roadmap of four to five initiatives, and force trade-off conversations when new requests arrive. You say “not now” to good ideas that aren’t the most important idea.
This is not sales operations with a rebrand. You serve the company, not any single department leader. Your loyalty is to revenue truth — even when the forecast is uncomfortable to present.
Metrics You’ll Own
Pipeline & Forecasting
Forecast accuracy (±10% target within two quarters)
Pipeline coverage by segment (3× SMB, 4× mid-market, 5× enterprise)
Pipeline velocity: (Opportunities × Deal Size × Win Rate) ÷ Cycle Length, targeting +10% improvement QoQ
Stage-to-stage conversion rates trended over time
Marketing (Marketo)
Lead-to-MQL, MQL-to-SQL, SQL-to-Opportunity, and Opportunity-to-Close rates by motion and channel
Marketing-sourced and marketing-influenced pipeline (targets: 30–50% sourced, 50–70% influenced)
Lead velocity rate (month-over-month qualified lead growth)
Speed-to-lead SLA compliance and SAL acceptance rate
Sales (Salesforce + Gong)
Win rates by segment and motion
Quota attainment distribution across the team (healthy target: 70–75% of reps at quota)
Average selling price trends and discounting rate
Sales cycle length by segment
Enablement (Gong)
Gong tracker adoption rates for key messaging and methodology by rep, team, and region
Talk-to-listen ratios and topic coverage by deal stage
Multi-threading indicators per deal stage
Unit Economics
CAC and CAC payback period by GTM motion
LTV:CAC ratio by customer segment (target ≥3:1)
Magic Number (Net New ARR × 4 ÷ prior quarter S&M spend; target >1.0)
Net Revenue Retention and Gross Revenue Retention
S&M as % of revenue (tracking toward 35% as we scale)
Requirements
What We’re Looking For
5–10+ years in Revenue Operations, Sales Operations, or GTM Operations in a B2B SaaS environment
Direct experience operating across multiple GTM motions simultaneously (outbound, inbound, channel, and/or PLG)
Hands-on Salesforce configuration experience — you can build Flows, design the data model, and implement validation rules without delegating everything to a developer
Marketo (or equivalent marketing automation) operational experience: lifecycle architecture, lead scoring, and Marketo-Salesforce sync governance
Gong.io (or equivalent conversation intelligence tool) experience: tracker creation, coaching dashboards, and deal inspection
Demonstrated experience building a forecasting methodology from scratch — not just inheriting one
Financial modeling comfort: unit economics, capacity planning, quota modeling, and comp plan design
Experience at a company with $15M–$75M in ARR; you have built things with your hands, not just directed others to build them
Strongly Preferred
Experience in the Salesforce ecosystem (ISV, SI, or AppExchange partner) — you understand our buyers, our competitive landscape, and our channel dynamics
Experience designing and governing partner/channel ops within a multi-motion GTMmodel
SQL proficiency or experience with a BI tool (Tableau, Looker, Sigma, or equivalent)
Prior experience designing and administering sales compensation plans
The Mindset We’re Hiring For
You Are a Builder
You ask “Why does this exist, and should we rebuild it?” before touching a tool. You ship minimum viable systems and iterate
relentlessly rather than designing perfect architectures that never launch.
You Are Company-First
Your loyalty is to revenue truth, not to any individual department leader. You present the forecast even when it’s uncomfortable. You push back when requests don’t serve the company’s priorities.
You Are a Systems Thinker
You see the revenue engine as an interconnected system. Changing lead scoring
You Are Cost-Conscious
You evaluate every tool, hire, and program through a unit economics lens. You resist “just thresholds ripples into pipeline coverage. Changing stage definitions changes forecast accuracy. You trace causes, not just symptoms add a tool” thinking. Flosum is self-funded and profitable — efficiency isn’t a constraint, it’s a competitive advantage.
Benefits
Build the Operating System for Flosum’s Next Phase of Growth
🏠
Remote-First
📈
B2B SaaS / ISV
🛠
Salesforce Ecosystem
What You'll Get
The authority and executive visibility to actually build — reporting directly to the CEO.
Competitive base salary + performance-based variable compensation + equity
A fully remote-first, global team that moves fast and operates with high trust
The chance to build the GTM operating infrastructure of a profitable, self-funded
Salesforce ISV with a category-leading product and enterprise customer base
Daily exposure to top leaders in Salesforce DevOps and B2B SaaS operations
What We Offer
Opportunity to shape the digital strategy at a high-growth Salesforce ISV.
Collaborative, innovative, and mission-driven culture.
Competitive compensation and benefits.
Career growth in a fast-scaling company serving global enterprises.
Extras (Benefits & Perks)
Competitive compensation, incentive structure, and company equity
Daily coaching, mentorship, and growth opportunity
Be part of a global, mission-driven team
Learn from top leaders in Salesforce DevOps and SaaS sales
Work on exciting challenges in a rapidly growing industry
Location: New York; San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're looking for a Marketing Technology & Operations Lead who can own and harden the systems layer of Baseten's Marketing engine.
Marketing at Baseten is scaling fast — more spend, more campaigns, more model launches, more inbound. The systems underneath (Our ESP, CRMs, forms, tracking, routing, alerting) need an owner who treats them like production infrastructure that cannot go down. When something breaks, it costs us time, pipeline, and trust in the data. This role exists so it doesn't break.
You’ll simultaneously build for the future and re-think assumptions about our tech stack in the age of agents. This is an offensive play that gives the rest of the team leverage and superpowers to hit our ambitious goals. This is NOT an IT or service role. This is a core member of the marketing team who implements technology to achieve outcomes.
RESPONSIBILITIES
- Own the marketing tech stack end-to-end: ad platforms, email systems, tracking, pixels, forms, connectors.
- Build defense-in-depth on inbound: spam/bot protection, rate limiting, email/domain validation, sync gating — and the alerting to catch anomalies before they hit sales or leadership dashboards.
- Enforce data integrity: UTM governance, campaign membership, lifecycle stages, lead scoring and routing logic, field-level hygiene, canonical metric definitions.
- Operationalize the web request pipeline with our dev agency: structured briefs, tickets, SLAs, and launch-day runbooks instead of ad-hoc Slack threads.
- Systematize the request intake for marketing ops work — triage, prioritize, automate the repeat offenders instead of hand-servicing them forever.
- Partner with RevOps, Data, and Sales to close workflow gaps where revenue data leaks (program tracking, Slack-only approvals, contact-vs-opportunity data).
- Build or implement custom solutions as the need arises be they net new capabilities or AI-powered workflows.
- Implement your vision for the marketing stack of the future, with a clear POV and roadmap on how to achieve it.
REQUIREMENTS
- 6+ years in marketing operations at a B2B SaaS or developer-tooling company
- Deep, hands-on expertise in MAPs AND Salesforce — field mapping, sync governance, workflows, campaign objects; certifications a plus
- Has personally built lead scoring, routing, lifecycle stages, and attribution infrastructure — not just operated someone else's
- Has lived through (and fixed) messy data: dedupes, backfills, spam attacks, tracking outages; knows prevention beats cleanup
- Comfortable with tag management (GTM), webhooks, APIs, and light scripting/automation (n8n, Zapier, Python, or AI-agent tooling)
- Thinks in systems and failure modes: asks "what happens when this breaks at 2am on a launch weekend?"
- Familiarity with email infrastructure and deliverability
- Obsessive QA instinct — the type who catches the broken UTM before the campaign goes live
- Strong stakeholder management across Marketing, Sales, Finance, Data, Design, and external agencies
- Moves fast without breaking the data; documents everything
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote USA
Workplace: remote
ABOUT YOU
We are looking for a Head of Fund Analytics & Automation who is a hands-on builder, rigorous with data, and fluent in finance conversations to join our Credit Fund team in the office of the Chief Credit Officer. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design, build, and operate the fund's entire data and automation stack end to end — and then own it as the fund goes live.
The credit fund is being built with a deliberately small team. Instead of hiring several analysts and operations staff, we want one senior technical hire who can do both: engineer the platform and sit across the table from investors and borrowers. Underwriting here is built on real payment telemetry — including Xsolla transaction data — and that data edge is the foundation of this role.
Strong SQL, Python, and production automation skills are essential, along with real experience in portfolio analytics, market risk, or credit. The ability to ship audit-grade systems and then defend the numbers in front of LPs and borrowers will be key to your success in this role. The role starts as a builder and becomes the owner-operator of the platform, with a growing seat in underwriting decisions and, as the platform and deal volume grow, scope to hire and lead a small team.
If you're passionate about applying AI-governed automation to private credit and love building the systems that let a lean team punch far above its weight, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
First 6 months — priorities in order
- Deal pipeline live: origination intake through credit committee, with the full audit trail. - Scoring data layer: borrower financials and payment telemetry ingested, stored, and under documented data contracts. - LP / fundraising pipeline instrumented, and first investor reporting shipped.
Explicitly out of scope: legal documentation, fund administration, and accounting — these sit with external providers.
Phase 1: Build (through first close)
Deal pipeline management
- Design and run the full deal workflow: origination intake, screening, scoring, credit committee, closing.
- Implement it as governed automation (workflow orchestration such as n8n or similar, with LLM-assisted steps where they add value): every automated output validated against a defined schema, low-confidence results routed to human review, and a complete audit trail suitable for LP due diligence.
Scoring and underwriting data layer
- Build the ingestion and storage layer for borrower financials and payments telemetry (including Xsolla transaction data) — PostgreSQL or equivalent, ETL pipelines, materialized views, documented data contracts.
- Develop credit scoring and forecasting models in Python, with proper train/test discipline, leakage and PII exclusion, and ongoing monitoring for drift and degradation.
- Maintain evaluation and regression checks so model and automation quality is measured continuously, not assumed.
Fundraising / LP pipeline
- Build and operate the investor pipeline: CRM automation, conference and referral pipeline tracking, follow-up orchestration, and data room preparation and upkeep.
- Instrument the pipeline so we always know conversion rates, stage aging, and next actions per LP.
Investor and borrower dashboards
- Ship reporting for both audiences: fund-level metrics for investors, facility-level metrics for borrowers.
- Numbers must reconcile to source systems and be reproducible outside the BI tool — audit-grade, not demo-grade. Tableau / Power BI or a lightweight web dashboard, whichever fits.
Reliability, cost, and security of the stack
- Budget caps and cost monitoring on all AI-assisted automation; regression canaries before changes ship.
- Access control and data protection appropriate for fund data: deny-by-default permissions, audit logs, strict handling of LP identities, borrower financials, and deal terms.
- Documented runbooks and handover-ready documentation as part of "done" — the stack must be operable by someone other than its author.
Phase 2: Operate (post-close)
- Move into an operating role on the underwriting side: portfolio monitoring, covenant and collateral tracking, scenario and stress analysis.
- Extend the platform to other investment types and support the capital formation team with the same pipeline and reporting infrastructure.
Client and investor facing
This is not a back-office role. The person will join investor and borrower meetings, present the dashboards and the numbers behind them, and field diligence questions directly. Fluency in finance conversations is as important as engineering. The person will also respond to LP operational due diligence questionnaires on the data and automation stack.
Qualifications and Skills
Required
- 7+ years across data analytics / data engineering, including recent hands-on experience building and running production automation (not prototypes or notebooks).
- Proven production experience with LLM-based automation: schema-validated outputs, human review gates, evaluation and regression testing, cost-tiered model routing.
- Strong SQL and Python; ownership of a PostgreSQL (or similar) data platform end to end — ETL, materialized views, performance tuning, data contracts.
- Workflow orchestration experience (n8n, Airflow, or comparable).
- BI and dashboarding: Tableau, Power BI, Qlik, or equivalent web dashboards; a track record of reporting that executives actually used for decisions.
- Security discipline for sensitive data: role-based access, deny-by-default policies, audit trails, PII handling.
- Finance background: degree in finance or quantitative field plus real experience in portfolio analytics, market risk, or credit — able to hold their own in an underwriting or investor conversation.
- Strong written and spoken English; comfortable presenting to senior external audiences.
Preferred
- Direct exposure to private credit, lending, or fund operations.
- Forecasting and statistical modeling track record (capacity planning, SLA/risk forecasting, or similar).
- Experience with embeddings / semantic search and multi-model AI setups.
- Web development ability (React / TypeScript or similar) for internal tools and dashboards.
- Experience in audited or regulated environments (SOC 2, fund audits, or equivalent).
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration
For the Head of Fund Analytics & Automation — Credit Fund position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Credit history check
Relevance to Job Responsibilities
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and supporting fund analytics, financial models, and deal data
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Medellin, Colombia
On behalf of
FinTech Client #1
, SD Solutions is looking for a talented
Customer Onboarding Manager, ERP
to step onto a fintech unicorn rocketship!
SD Solutions is a staffing partner operating globally. Contact us to get more details about the benefits we offer.
As an Onboarding Manager, ERP Migrations, you will lead ERP migration projects for existing Tipalti customers who are moving from one ERP system to another (e.g., NetSuite, QuickBooks Online, Intacct, SAP, Xero). This is a specialized track within Tipalti's Onboarding Manager career path, focused on some of our most complex, highest-visibility implementation work. You'll guide customers end-to-end — from early discovery and scoping through cutover and hypercare — while acting as a trusted advisor to customer Finance and Accounting stakeholders, often including VP-level leaders. The ideal candidate is self-motivated, detail-oriented, and an excellent communicator who keeps customers and internal partners informed at every stage of the project.
Responsibilities:
Leading end-to-end ERP migration projects for existing Tipalti customers, managing the full lifecycle from discovery and scoping through sandbox testing, cutover, and hypercare
Serving as the primary point of contact and trusted advisor for customers' Finance and Accounting stakeholders — including VP-level leaders — with clear, proactive, and professional communication throughout the project
Partnering with Sales, CSM/SAM, and TAM teams during project intake to capture project details, scope requirements, and coordinate Statement of Work (SOW) preparation and pricing
Coordinating integration updates between Tipalti and the customer's new ERP, working closely with internal integration and technical teams
Advising customers on data migration best practices, including vendor data and open bill migration, and use of AP clearing accounts where appropriate
Assessing project complexity (number of entities/instances, transaction volume, additional integrations, regulatory requirements, parallel run requests) to determine the right level of testing and support
Planning and executing cutover activities that minimize downtime, with clear advance communication to customers about timing and expectations
Providing hypercare support after go-live to ensure a smooth transition and quick resolution of any issues
Maintaining timely, proactive communication with customers and internal stakeholders across the project, including planning for coverage during any absences so momentum isn't lost
Overseeing project timelines, tasks, and deliverables, keeping customers on track and exceeding expectations
Contributing to the internal knowledge base, capturing lessons learned and helping colleagues navigate future ERP migration projects
Requirements:
Bachelor's degree in a relevant field or equivalent practical experience
4+ years of implementation, project management, consulting, or customer success experience with SaaS applications
Hands-on experience implementing and/or integrating ERP applications such as NetSuite, QuickBooks, Intacct, SAP, or Xero (required)
Excellent project management, written and verbal communication, and problem-solving skills, including experience communicating professionally with senior/executive-level stakeholders
Ability to work in a fast-paced, deadline-driven start-up environment
Passionate about customer service and proactively identifying solutions
Bonus points if you have:
Accounts Payable and Procurement knowledge
Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.)
Experience with multi-entity, multi-instance, or cross-border ERP migrations
About the company:
A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets — replacing manual finance processes with automated, audit-ready workflows.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
LangChain builds infrastructure that powers AI-native applications. Our open-source framework and commercial products enable developers and enterprises to build, deploy, and scale applications with large language models.
We are seeking a business-minded Commercial Counsel to support a broad range of commercial legal work across LangChain’s go-to-market and business operations. In this role, you will draft, review, and negotiate a mix of customer, partner, vendor, and other commercial agreements, helping the business move quickly while thoughtfully managing legal and operational risk.
This is a highly cross-functional role for someone who enjoys working close to the business and is excited to support both day-to-day contracting and the systems that make contracting more scalable. You’ll work closely with teams across Sales, Partnerships, Finance, Security, Product, Revenue Operations, and Operations to help structure, negotiate, and execute agreements that support LangChain’s growth.
Over time, this role may take on increasing responsibility for LangChain’s partner and alliances work, including technology partnerships, channel relationships, integrations, and strategic go-to-market initiatives. In the near term, the role will support a broader variety of commercial agreements, including vendor contracts, while helping build out the processes and infrastructure needed for scale.
You will also play an important role in improving LangChain’s commercial legal operations, including helping design vendor review processes, contracting workflows, templates, playbooks, approval paths, and supporting the implementation of Ironclad.
WHAT YOU’LL DO
- Draft, review, redline, and negotiate a broad range of commercial agreements, including customer agreements, partner agreements, vendor agreements, NDAs, order forms, MSAs, DPAs, security addenda, amendments, and related commercial documentation.
- Support LangChain’s Sales, Partnerships, Finance, Security, Product, Revenue Operations, and Operations teams by providing practical, business-oriented legal guidance.
- Review and negotiate commercial agreements efficiently, while identifying when issues require escalation or cross-functional input.
- Support enterprise sales deals as needed, including SaaS, cloud, and technology agreements with sophisticated customers.
- Support partner and alliance-related agreements, including technology partnerships, referral arrangements, reseller or channel relationships, integration partnerships, marketplace arrangements, co-selling motions, and strategic collaborations.
- Review and negotiate vendor agreements and help develop a scalable vendor review process, including intake, risk assessment, approval workflows, fallback positions, and cross-functional review practices.
- Partner closely with internal stakeholders to facilitate efficient deal execution while balancing legal, business, security, financial, and operational risk.
- Advise on contractual issues related to data protection, privacy, security, intellectual property, AI/LLM usage, confidentiality, indemnities, limitation of liability, compliance, partner programs, integrations, and vendor risk.
- Help implement and operationalize Ironclad, including contract intake workflows, approval routing, templates, clause libraries, playbooks, reporting, and process improvements.
- Contribute to the development and continuous improvement of contract templates, negotiation guidelines, approval workflows, fallback positions, and scalable contracting processes.
- Identify patterns across customer, partner, and vendor negotiations and recommend practical improvements to LangChain’s standard positions, processes, and risk frameworks.
- Serve as a trusted legal partner to business stakeholders, helping teams understand tradeoffs and make sound decisions in ambiguous or fast-moving situations.
WHAT YOU’LL BRING
- 5–8 years of experience drafting, reviewing, and negotiating commercial technology agreements, ideally with a mix of law firm and in-house experience.
- In-house experience at a SaaS, infrastructure, AI, cloud, developer tools, enterprise software, or high-growth technology company strongly preferred.
- Experience with a broad mix of commercial agreements, including customer agreements, vendor agreements, partner agreements, NDAs, MSAs, order forms, DPAs, security addenda, amendments, and related documentation.
- Experience supporting partnerships, alliances, channel, reseller, marketplace, referral, integration, co-sell, or other ecosystem-driven commercial arrangements.
- Strong foundation in SaaS, cloud, or technology contracting, including familiarity with data privacy, security, intellectual property, confidentiality, indemnity, limitation of liability, AI/LLM usage, and compliance issues in a B2B technology environment.
- Comfort managing a steady volume of agreements of varying complexity, from routine vendor or commercial contracts to more strategic partner or customer transactions.
- Ability to independently manage negotiations while knowing when to escalate novel, complex, or higher-risk issues.
- Experience helping build or improve legal processes, contracting workflows, approval paths, templates, playbooks, vendor review processes, or other legal operations infrastructure.
- Experience with Ironclad or another contract lifecycle management platform is a plus.
- Strong business judgment and the ability to balance legal risk with commercial objectives in a fast-paced, high-growth environment.
- Excellent communication skills and comfort advising non-legal stakeholders across Sales, Partnerships, Product, Security, Finance, Revenue Operations, and Operations.
- Highly organized, responsive, and able to manage multiple priorities with strong attention to detail.
- Low-ego, collaborative, and excited to help build scalable legal processes for a growing company.
- Admitted to practice law in the applicable jurisdiction; California admission preferred, or ability to register as in-house counsel in California.
Compensation range: 150K - 215K + equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking an experienced Customer Programs Manager to build the operational foundation that allows our customer marketing engine to scale. As our advocacy and co-marketing programs grow across startups, digital-native businesses, and enterprise accounts, we need someone who can turn our scaled co-marketing program into a well-instrumented, repeatable and measurable system. You'll deploy resources and capital to create compelling customer stories across formats, and amplify them across both bespoke partnerships and agency-run campaigns. You’ll also own the broader customer marketing intake process and its tooling, and the system of record for how customers participate across advocacy and co-marketing.
You'll work closely with Sales, Partnerships, Marketing, Finance, and Brand, reconciling co-marketing spend each quarter, briefing agencies on which stories we want to tell, and partnering with Marketing Ops and Data Science to build the measurement framework we use to report back to leadership on impact. You'll help shape how a rapidly growing function operates, at a moment when customer proof is one of the most powerful levers we have for building trust in beneficial AI.
Key responsibilities:
Own the investment behind our customer co-marketing programs, covering allocation tracking, spend pacing, agency coordination, and quarterly budget reconciliation across a rotating cohort of customer accounts
Develop and execute co-marketing plans with participating customers that grow Claude adoption and the customer's own reach, coordinating with Growth Marketing on campaign strategy.
Run the always-on scaled co-marketing motion, co-producing high-quality creative assets with a rotating cohort of customers and deploying agency partners to amplify them as paid campaigns on the customer's own channels
Partner with Customer Marketing, Sales, and Partnerships to decide which customers we work with and build the criteria that keep those decisions consistent
Own the customer marketing intake process and its tooling, keeping it the system of record and building the playbooks that keep it consistent as we scale, partnering with Customer Marketing segment leads who own triage and prioritization for their segments
Define how we measure the impact of our customer marketing investments, working with Marketing Ops and Data Science, and use that measurement to shape investment decisions with leadership
Report back to participating customers on what their participation returned, measured on the outcomes they care about, like reach, engagement, and new customer acquisition
Use Claude as a core part of your operational toolkit — building skills, automating intake and triage, and finding leverage wherever a process can be made faster or smarter for the Customer Marketing team
Minimum qualifications
Managed co-marketing growth or partner investment programs and are comfortable with the reconciliation, forecasting, agency coordination, and stakeholder reporting that comes with it
Managed agencies as a working partner, developing the brief, directing the work, and holding the quality bar on co-branded creative
Built joint marketing plans with partners or customers that served their goals as much as your own
Working knowledge of demand generation and paid social and the ability to optimize campaigns
Experience defining how a program gets measured and proving its impact, both to your own leadership and back to the customer in the terms they care about
Existing fluency with Claude, and the instinct to reach for it to automate, analyze, and scale your own work
Comfort building in a fast-moving environment where the program, the budget, and the priorities are all still taking shape
Preferred qualifications
7+ years in B2B SaaS marketing, including at least 3 years in customer marketing. Partner marketing or program management experience is a strong plus.
Experience operating co-marketing or partner marketing programs at a developer-focused or AI/ML company
Background in revenue operations or marketing analytics, and hands-on comfort in Salesforce and BI tooling
Experience proving incremental program impact against a comparison group rather than reporting activity
Experience standing up or owning the tooling behind a marketing program — intake forms, workflow automation, dashboards, or a customer participation database
Comfort working closely with Sales teams and an understanding of how customer marketing supports pipeline and retention
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ГибридNew York, New York; San Francisco, California
San Jose, California, United States; United States (US); Partner with recruiters, hiring managers, and regional HR teams across time zones; Experience recruiting across multiple regions and time zones, ideally including US and LATAM alongside APAC
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
География найма не уточнена
УдалённоseniorRemote, United Kingdom
УдалённоleadRemote (Canada)
УдалённоIndia
ГибридleadNew York; San Francisco
УдалённоheadRemote USA
Medellin, Colombia
ОфисSan Francisco, CA
География найма не уточнена
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