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Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C. Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact. WHAT YOU’LL DO DELIVER HIGH-QUALITY IMPLEMENTATIONS - Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment - Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES - Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions - Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout BE A PRODUCT & WORKFLOW EXPERT - Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing - Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds CROSS-FUNCTIONAL PARTNERSHIP & CUSTOMER ADVOCACY - Provide structured feedback and insights to Product to inform roadmap prioritization - Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach WHAT YOU'LL NEED - 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions - Strong project management and time management skills with the ability to keep multiple customers on track simultaneously - Excellent verbal and written communication skills, including the ability to explain complex workflows simply - Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions - Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions - Strong record of meeting or exceeding performance metrics in previous roles - Ability to anticipate customer needs and position product capabilities proactively - Comfort operating in a fast-paced, high-growth environment with evolving processes NICE TO HAVES - Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules) - Background in financial services, Fintech, or SaaS implementations - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. What You’ll Do - Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options - Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API - Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs - Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly - Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base - Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams What You Need - Bachelor's degree in computer science, engineering, finance, business, or a related field - 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion For candidates located in NYC or SF,  the pay range for this role is $167,000 - $220,000.  For candidates located in all other locations, the pay range for this role is $150,000-$206,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. Responsibilities Design, develop and maintain data pipelines (python, SQL, Airflow, dbt, k8s, Spark) Support data platform in terms of data integrations, data quality, technical implementation Conduct new data integrations Ensure data quality Documenting your solutions Provide support to analytic teams Important/challenging tasks: Develop a centralized Data Store. Design and build resilient data transformation pipelines across multiple business domains. Develop tools and frameworks for data transformation. You’ll thrive here if you have At least 3 years working as a data engineer Python programming (outside of Airflow) Working with docker SQL advanced Kafka, Airflow, Spark dbt as a plus Column store DBs (clickhouse as a plus) S3/iceberg as a plus Understanding how web applications work Qualification that can be a plus: Working with k8s (as a plus) Experience with data-mesh approach Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family Corporate mobile plan (unlimited in Cyprus with roaming included) Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.

Efros Defence Operations - программный комплекс, объединяющий в себе функциональность нескольких продуктов компании. Модуль EFROS DefOps Network Access Control (NAC) позволяет реализовать централизованное управление цифровыми ресурсами предприятия за счет определения политик и правил доступа в сеть для пользователей и администраторов, осуществлять непрерывный контроль состояния оконечных сетевых устройств на предмет соответствия политикам безопасности. Задачи: — Развитие функциональности модуля Network Access Control в составе программного комплекса Efros Defence Operations: • Механизмы профилирования сетевых устройств • Механизмы оценки соответствия • Управление гостевым доступом • Политики доступа для BYOD/IoT-устройств Требования: — Опыт работы системным аналитиком в разработке ПО от 2 лет — Технический кругозор: понимание архитектуры IT-систем, умение говорить с разработчиками на одном языке — Умение собирать, формализовать и декомпозировать требования — Опыт ведения backlog и работы в команде разработки (Scrum) — Навыки описания процессов и логики системы: BPMN, UML (диаграммы последовательности, активности) — Умение писать понятную документацию и внятно доносить требования до команды, переводить сложные технические запросы от заказчиков (CISO, сетевые архитекторы, инженеры ИБ) в четкие пользовательские истории (User Stories), Use Cases и спецификации для команды разработки — Опыт описания требований к web-приложениям (ФТ, НФТ, API, интеграции, форматы данных, UI) — Понимание принципов работы 802.1X, RADIUS, TACACS+, EAP, DHCP — Опыт работы с решениями класса Network Access Control, например, западными решениями (Cisco ISE, Aruba ClearPass, Forescout) или их отечественными аналогами (UserGate NAC, AxelNAC, решения от K2Tech) — Понимание концепции Zero Trust (нулевого доверия) и микросегментации сети — Английский на уровне чтения технической документации Условия: — Официальное трудоустройство по ТК РФ в аккредитованную IT компанию, белая заработная плата — ДМС после испытательного срока — Удаленная работа на территории РФ — Корпоративное обучение и сертификация, возможности профессионального развития и карьерного роста — Внутренние профессиональные сообщества и митапы для обмена опытом — Программа корпоративных скидок и привилегий (Best Benefits) — Доступ к самой крупной спортивной платформе FitStars — Совместные активности и мероприятия (вечера настольных игр, random coffee, книжный, шахматный клубы, а также беговой клуб в летний сезон) и другие well-being активности.

Location: Spain, Remote Workplace: remote The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base. Within 1 month, you will: Master our Platform's core user experience and the Collaborative Learning methodology Become a platform expert (from a user & admin perspective) and get certified on our methodology. Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine. Connect with colleagues worldwide through virtual coffee chats and team-building activities. Within 3 months, you will: Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement. Identify and execute your updates on the Engagement Academy to align with the latest product releases. Define your quarterly priorities in relation to the Support & Services roadmap with your coach. Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement. Within 6 months, you will: Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content). Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform. Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog. Build new processes and update Confluence with the information needed for the team's daily work. Within 12 months, you will: Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories. Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training). Develop advanced toolkits and training paths based on the most successful client use cases. The Skills Set: 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care. You are recognized for your listening and teaching skills You express your ideas in a clear and concise manner, both in writing and orally You are proactive and prefer working in a strong results-oriented culture A past experience in the learning industry is a plus You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German and English. Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary and a variable component 📈 Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund, lunch vouchers. Leave requests are subject to local policies. Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our LEC Coach Case Study Meeting with our LEC Coach and a member of the team Clarification Meeting with our Head of professional Services EMEA Culture Fit Meeting with our VP Global Professional Services Offer ! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Berlin, Remote Workplace: remote The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base. Within 1 month, you will: Master our Platform's core user experience and the Collaborative Learning methodology Become a platform expert (from a user & admin perspective) and get certified on our methodology. Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine. Connect with colleagues worldwide through virtual coffee chats and team-building activities. Within 3 months, you will: Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement. Identify and execute your updates on the Engagement Academy to align with the latest product releases. Define your quarterly priorities in relation to the Support & Services roadmap with your coach. Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement. Within 6 months, you will: Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content). Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform. Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog. Build new processes and update Confluence with the information needed for the team's daily work. Within 12 months, you will: Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories. Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training). Develop advanced toolkits and training paths based on the most successful client use cases. The Skills Set: 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care. You are recognized for your listening and teaching skills You express your ideas in a clear and concise manner, both in writing and orally You are proactive and prefer working in a strong results-oriented culture A past experience in the learning industry is a plus You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German adn English Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits: Work From Home perks, 1 month parental leave for the second parent. Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our LEC Coach Case Study Meeting with our LEC Coach and a member of the team Clarification Meeting with our Head of professional Services EMEA Culture Fit Meeting with our VP Global Professional Services Offer ! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE The Applied Science team builds models and tools that solve Ramp’s most critical problems: from underwriting businesses to combatting fraud to making spend management smarter. We’re deeply embedded in the business and provide a quantitative foundation for decision making. As an Applied Science intern, you’ll be a fully integrated member of the team and own your project from start to finish. Working with engineers, product managers, and business stakeholders, you’ll translate complex business needs into scalable machine-learning-driven solutions. This is a chance to apply ML concretely, ship code, and create genuine value for Ramp and our customers. You will focus on exciting problems in areas like: credit, fraud, growth, or our core product.   WHAT YOU’LL DO - End-to-End ML: own the model lifecycle from data exploration and feature engineering to training, benchmarking, deployment, and monitoring - State-of-the-Art AI: leverage the latest Large Language Models (LLMs) to solve novel problems and create new product capabilities for our customers - Versatile Techniques: apply the right tools to the right problems, whether it’s deep learning, gradient boosting, or causal inference - Rigorous Experimentation: quantify the impact of your work through A/B tests and other statistical methods - Collaborate: partner closely with product and business leaders to translate models and insights into actionable strategy and user-facing features   WHAT YOU NEED - B.S., M.S. or Ph.D. Student: currently pursuing a degree in Data Science, Computer Science, Math, Physics, Economics, Statistics, or other quantitative fields with an expected graduation date between Dec 2027 - 2029. Graduate degrees are preferred, but not a must. - Strong ML Fundamentals: solid understanding of the mathematical foundations of machine learning, statistics, probability, and optimization - Strong Interest or Experience with AI: curiosity and drive to integrate cutting edge LLMs and agents into applied solutions - Python Proficiency: good grasp of common Data Science libraries (pandas, scikit-learn, NumPy, PyTorch, etc.) - SQL Knowledge: experience wrangling data in a modern data warehouse (e.g. Snowflake, BigQuery, Redshift, Clickhouse) - Practical Experience: track record of curating datasets and building/evaluating ML models - Strong Communication: ability to clearly explain complex concepts to both technical and non-technical audiences and use data to build a compelling narrative - Bias For Action: a comfort with ambiguity and desire to ship solutions quickly then iterate   NICE TO HAVES - Publications, Projects, or Previous Experience: relevant experience applying AI/ML and demonstrating your passion for the field - Production ML Mindset: knowledge of software engineering best practices applied to ML including version control (Git), testing, and writing maintainable code - Data Orchestration: experience with leveraging modern data orchestration platforms (Airflow, Dagster, Prefect, Metaflow)   COMPENSATION - The monthly rate for this internship is $12,500 USD + housing stipend   RAMP BENEFITS - Apple MacBook - Catered lunches in NYC office Monday-Friday - Weekly coffee stipend BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is looking for a Performance Marketing Manager to own paid acquisition on YouTube, ChatGPT, X, Rideshare, and Reddit, and to find new incremental channels. You'll take early experiments and turn them into measurable programs and build the operating model that makes successful channels part of Ramp's evergreen performance marketing mix. This is a high-autonomy role. You will evaluate channel opportunities, design tests, launch campaigns, and analyze full-funnel performance. You'll work with Growth, Creative, Data, Finance, and other cross-functional partners to move quickly while maintaining a high bar for measurement & efficiency. You’ll use AI as a practical part of the job: building systems that speed up research, campaign creation, performance analysis, and day-to-day channel operations. WHAT YOU'LL DO - Own performance on YouTube, ChatGPT, X, Rideshare, and Reddit. Understand how conversion events, value signals, and lookalike audiences work at a technical level and use that to make channels more efficient over time. - Identify, evaluate, and prioritize new performance marketing channels and acquisition opportunities. - Build the path from experiment to evergreen program: prove incremental SQLs and pipeline impact, hit LTV-to-CAC efficiency targets, and document a repeatable operating playbook. - Own channels as they mature. Decide when a program stays with you and when it transitions to a dedicated owner so you can keep finding new ones. - Analyze performance across the full funnel. Turn incomplete or noisy data into a clear call on what to scale, improve, pause, or stop. - Partner with data and engineering to improve tracking, attribution, and reporting, and with Creative on messaging, format, and ad concepts across surfaces, audiences, and channels. - Build AI agents, workflows, and tools that help the team test more ideas and operationalize channels faster. WHAT YOU NEED - 3+ years in a performance / quantitative marketing, growth, or comparable decision-science role, where you’ve owned numbers and shaped meaningful outcomes. - Strong analytical judgment. You can define success metrics, diagnose and isolate performance issues, and make decisions with imperfect information. - You enjoy designing experiments and translating results into a clear call on what to fund, scale, or kill. - You've built AI workflows, automations, or agents to improve marketing execution and you have good judgment about where AI accelerates the work and where human review is necessary. - You move projects from ambiguity to a clear outcome with limited direction and you're detail-oriented in campaign setup, tracking, and measurement. NICE-TO-HAVES - B2B experience. - Experience bringing an experimental channel into a scaled program. - Familiarity with attribution, incrementality testing, randomized controlled tests (RCTs), MMM, and marketing measurement. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. In 365 days we shipped 305 releases — roughly five years of work at most companies. New models, features and workflows land every week, and each one has to be explained to millions of users in a way that makes them understand it, want to try it, and remember it. WHO WE'RE LOOKING FOR Everyone at Higgsfield is an A-player. We're looking for teammates who bring: - High IQ, energy, and agency. - Extreme autonomy and ownership. - The ability to move fast, experiment constantly, and learn even faster. - Resilience under pressure and readiness for an always-on environment. - A balance of data-driven judgment and creative intuition. - The drive to raise the standard for the entire team, not just yourself. WHAT YOU WILL WORK ON FOOD & DAILY COMFORT - Own everything the team eats: daily lunches, breakfasts, snacks, coffee, drinks. Choose vendors, place orders, manage delivery timing, and make sure food arrives hot and on schedule — every day, without reminders. - Handle dietary needs and preferences, collect feedback, and rotate the menu so people actually look forward to lunch. - Keep the kitchen and snack stock full at all times. Nobody should ever find an empty coffee machine or an empty fridge. - Track food spend, compare vendors, and negotiate better terms as the team grows. OFFICE MANAGEMENT - Keep the office running end to end: cleaning, supplies, water, repairs, furniture, plants, lighting, temperature — all of it. - Be the main point of contact for landlords, cleaning services, delivery couriers, repair crews, and other vendors. Escalate fast, follow up until things are actually resolved. - Set up and improve workspaces: desks, meeting rooms, quiet areas, lounge zones. Make the space something people choose to be in. - Run the logistics of team events, all-hands, and guest visits — space, food, setup, teardown. SYSTEMS & IMPROVEMENT - Build simple systems that make all of this repeatable: inventory trackers, vendor lists, order schedules, onboarding checklists. - Spot recurring annoyances and eliminate them permanently instead of solving them one by one. - Keep documents, invoices, and receipts from vendors organized and handed off to finance on time. YOUR MUST-HAVES - 1+ years as an Office Manager, Administrative Assistant, or Coordinator (flexible for high-potential candidates). - Strong organizational skills and real attention to detail — you notice the empty water cooler before anyone mentions it. - Ability to juggle many small tasks at once and react quickly when something breaks. - Initiative to improve and systematize processes rather than firefight forever. - Excellent communication skills for working with vendors, couriers, contractors, and internal teams. - Proficiency in Excel, Google Sheets, Notion, Google Calendar, and Slack. - Fluent English. NICE TO HAVES - Experience in startups or high-growth environments. - Hands-on experience with laptop setup, IT inventory, or basic hardware troubleshooting. - An existing network of reliable vendors — catering, cleaning, repairs, equipment. - Interest in growing into Project Management, Workplace Operations, or IT Operations. The deal - Competitive salary in USD, reviewed as you grow; - On-site role in our Almaty office; - Access to Higgsfield products and the AI tools we use internally; - Breakfast, lunch and good coffee on us; - Full-time position with high ownership.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Proactively manage calendars, including coordinating sales and partnership meetings, discovery calls, legal contract negotiations, etc. - Ensure the effectiveness of meetings by sending preparation and follow-up materials, such as sales agreements, legal documents, etc. - Plan and execute internal events (in-person and virtual), including team offsites, trainings, and team travel weeks. Support external events, including happy hours, sporting events, leadership in market tours, and beyond. - Establish new and improve existing administrative systems and processes while helping build the founding Sierra admin team. WHAT YOU'LL BRING - 5+ years of Executive Assistant or similar role. - Ability to build relationships and partner effectively with cross-functional teams and external partners. - Excellent time management skills, willingness and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise. - Ability to organize, analyze, and prioritize workflows, often interpreting and leveraging data. - Willingness and ability to be in the London office 4 days per week and ability to travel with leaders if needed (~est 1x per quarter). - Advanced proficiency with Google Suite & Slack. EVEN BETTER... - Experience in a fast-growing, in-person start-up environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO We're looking for a pricing strategist to join our GTM operations team. You'll work with our sales team to develop and deliver pricing proposals and ROI case studies for customers, and to help them execute deals. You'll also collaborate with product, marketing, and operations teams to define our overall pricing and packaging strategy. WHAT YOU’LL BRING - 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred. - Experience negotiating complex customer partnerships - Familiarity with navigating sales cycles - Strong understanding of developing GTM operations using data-driven decision-making - Degree in Business Administration, Finance, or related field, or equivalent professional experience EVEN BETTER… - Experience in partnerships, business development, and value engineering roles - Familiarity with AI or conversational AI technologies - Previous 0-1 startup or fast-paced high-growth environment experience OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As an Account Executive, Enterprise at Ramp, you are a proven hunter & sales closer with track record of quota attainment and overachievement. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life through the sales process with C-Level executives and key decision makers. As an early member of the team, you will also have the opportunity to help build the sales engine and define the sales strategy that fuels the growth of the company! WHAT YOU’LL DO - Drive revenue for Ramp, owning the entire sales cycle through close - Develop strategies for closing opportunities within your assigned territory - Leverage sales methodologies to uncover customer needs and pain points - Articulate Ramp’s value proposition by using the appropriate sales qualification standards - Own sales activity and monthly revenue forecasting in Salesforce - Collaborate with product, design, and engineering teams to incorporate customer feedback WHAT YOU NEED - Minimum 6 years of quota-carrying direct SaaS sales experience in a full cycle closing role with strong prospecting, qualifying, negotiating, and closing skills - Experience closing upwards of 20 deals a quarter, with an average deal size about 50K in ACV - Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers - Experience with outbound prospecting and conducting product demonstrations - Consultative sales approach and comfortable leveraging analytical & quantitative skills - Consistent track record of hitting or exceeding sales targets in a fast-paced environment - High adaptability and understanding of change within the evolution of a startup - Excellent verbal and written communication skills NICE TO HAVES - Experience selling financial services BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Efros Defence Operations - программный комплекс, объединяющий в себе функциональность нескольких продуктов компании. Модуль Network Assurance включает сбор и ведение защищенной базы конфигураций сетевого оборудования, анализ на соответствие стандартам и лучшим практикам, визуализацию маршрутов трафика на карте сети, выявление известных уязвимостей по БДУ ФСТЭК, CVE, OVAL и др. Модуль Firewall Assurance контролирует политику сетевого доступа на уровне правил межсетевых экранов, оптимизирует списки правил (ACL), выявляет аномалии и опасные конструкции. Задачи: — Взаимодействие с сетевыми инженерами для подготовки исследований и их утверждения; — Разработка требований к создаваемому ПО, анализ технических заданий и обратной связи от заказчиков; — Участие в формировании UX/UI для разрабатываемых функциональных возможностей; — Формирование и ведение User Story от создания до реализации на основе требований; — Сопровождение команды разработки и тестирования в процессе реализации User Story и на этапе ее закрытия; — Участие в разработке документации продукта. Требования: — Высшее образование в области информационных технологий; — Знание сетевых технологий на различных уровнях модели OSI; — Опыт работы с сетевым оборудованием через CLI и другие интерфейсы управления; — Понимание базовых принципов маршрутизации и фильтрации трафика; — Умение описывать новые функциональные возможности программного продукта для разработчиков; — Умение формулировать требования к ПО, знание их классификации; — Стремление развиваться как специалист в предметной области; — Активное участие в развитии продукта. Будет плюсом: — Понимание основ HTTP-запросов; — Знание форматов обмена данными JSON, XML; — Навыки работы с базами данных, знание базовых SQL и noSQL запросов; — Навыки визуального моделирования в нотациях BPMN и UML; — Понимание принципов микросервисной архитектуры; — Навыки работы с ОС Linux, Docker и Kubernetes. Условия: — Официальное трудоустройство по ТК РФ в аккредитованную IT-компанию, белая заработная плата; — ДМС после испытательного срока; — Удаленная работа на территории РФ; — Корпоративное обучение и сертификация, возможности профессионального развития и карьерного роста; — Внутренние профессиональные сообщества и митапы для обмена опытом; — Программа корпоративных скидок и привилегий (Best Benefits); — Доступ к спортивной платформе FitStars; — Совместные активности и мероприятия (вечера настольных игр, random coffee, книжный, шахматный клубы, беговой клуб в летний сезон) и другие well-being активности.

Задачи: — Первичная настройка и сопровождение приема платежей и переводов в мобильном приложении Банка; — Операционное сопровождение договоров ИТВ (тарифы, схемы расчетов, порядки счетов, бухгалтерские проводки, сверочные процедуры, диспутные циклы и т.д.); — Согласование ТЗ от контрагентов, аналитика и формирование задач на проектные команды в части доработок; — Выявление багов, ошибок биллинга и иных сущностей, влияющих на финансовые расхождения; — Настройка в АБС Банка: договоры, включая этапы информационного реестрового обмена, клиентские экранные шаги, вывод и скрытие платежных услуг; — Поддержание Confluence, написание инструкций. Требования: — Релевантный опыт работы от 0,5-1 года; — Выпускники либо последний курс: Экономический факультет, Бизнес-информатика; — Опыт работы с большими объемами информации в Excel, аналитики; — Грамотная речь, умение четко и грамотно излагать свои мысли; — Отличная математическая база; — Опыт работы в эквайринге (платежи/банкоматы/pos-эквайринг); — Профессиональные качества: способность к анализу, систематизации, классификации, стрессоустойчивость, умение брать на себя ответственность, способность выполнять рутинную работу, способность работать в команде. Условия: — Официальное трудоустройство по ТК РФ в аккредитованную IT компанию, белая заработная плата; — ДМС после испытательного срока; — Корпоративное обучение и сертификация, возможности профессионального развития и карьерного роста; — Внутренние профессиональные сообщества и митапы для обмена опытом; — Программа корпоративных скидок и привилегий (Best Benefits); — Доступ к спортивной платформе FitStars; — Совместные активности и мероприятия (вечера настольных игр, random coffee, книжный, шахматный клубы, беговой клуб в летний сезон, онлайн йога) и другие well-being активности.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Corporate Security at Ramp owns the security of our internal environment: the device fleet, the identity and access layer, and the AI tools employees use for their work. We are hiring a Systems Engineer to build and operate the controls across these systems. The role is hands-on, writing code and building agentic loops wherever possible rather than solving problems manually. You will help manage device configuration and patching via configuration-as-code, authentication and authenticator policies in Okta, network and gateway enforcement in Cloudflare, and the controls around our enterprise Claude and OpenAI deployments. These systems overlap heavily in practice, and the work is largely about integrating them and automating what would otherwise be manual administration. You will report to the Corporate Security lead and work closely with IT, Security Engineering, and AI DevX. WHAT YOU'LL DO - Maintain update policies for both OS and software, and monitor the fleet so that newly introduced applications are brought into the patching cadence - Build automation for endpoint security agent remediation across EDR, DLP, VPN, and similar tooling — detecting missing, stale, or unhealthy agents and bringing devices back into compliance - Maintain device configuration baselines as code, including drift detection and hardening standards - Configure authentication and authenticator policies in Okta: SSO, MFA and authenticator enrollment, device trust, and conditional access - Remediate identity posture gaps surfaced by ISPM tooling: stale accounts, orphaned service principals, over-scoped OAuth grants, MFA gaps, and excess privileges - Implement and operate controls for enterprise AI usage, including identity-aware access, logging and retention, DLP where appropriate, and enforcement - Automate across these platforms using their APIs, build reporting on control coverage, and document how the controls you build are operated WHAT YOU NEED - 3–5 years of experience in Client Platform Engineer/Endpoint Engineering, Identity Access & Management, or Corporate Security - Hands-on macOS management at scale: MDM (Jamf, Fleet, Kandji, or equivalent) and macOS update mechanisms - Working knowledge of an identity provider (Okta or similar): SSO, authentication and authenticator policies, SCIM provisioning, and conditional access - Scripting ability in Python, Go, or Bash, and experience automating against platform APIs - Experience with EDR and endpoint vulnerability management (CrowdStrike or similar) - Ability to evaluate tradeoffs between technical enforcement, policy, and user friction, and to explain those tradeoffs clearly NICE TO HAVE - osquery and Fleet, or other query-based fleet visibility tooling - Identity posture management (ISPM) tooling, or access review and governance platforms - Cloudflare Zero Trust, or other proxy, DNS, or network-layer enforcement, including TLS inspection - Exposure to AI and LLM security concerns: agent authorization, tool calls, model gateways, data leakage through AI tooling - Infrastructure-as-code and CI/CD experience (Terraform, GitHub Actions) - Windows fleet management alongside macOS - Compliance frameworks (SOC 2, PCI) as they apply to endpoints and access BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Design integrations grounded in real healthcare workflows. Translate customer requirements into clear recommendations on interfaces, data flows, and EHR configuration. Identify assumptions, tradeoffs, and limitations so engineering teams have an actionable implementation plan. - Resolve customer-specific EHR complexity. Understand how each organization configures and operates its EHR, including scheduling rules, patient identity, permissions, and workflow dependencies. Work with customer analysts, vendor teams, and Sierra engineers to investigate unexpected behavior and resolve integration blockers. - Guide integration readiness through go-live. Define customer setup requirements, dependencies, and validation criteria. Guide EHR and IT teams through application registration, access provisioning, environment setup, and workflow testing, partnering with engineers to verify that integrations behave as intended. - Bring EHR expertise to customer discovery. Partner with Sales, Sales Engineering, and Agent Development to assess feasibility, explain integration requirements, and scope achievable projects. Make clear what Sierra supports today and what requires additional configuration or development. - Shape Sierra’s healthcare integration roadmap. Evaluate vendor capabilities, integration programs, and emerging customer needs. Recommend where to invest, distinguishing reusable platform capabilities from customer-specific configuration and implementation work. - Make each implementation easier than the last. Turn deployment experience into reference designs, implementation guides, and internal training. Help teams apply proven approaches and recognize when a customer’s requirements call for a different design. WHAT YOU'LL BRING - 5+ years of experience in healthcare interoperability or EHR implementation, with direct responsibility for designing or delivering integrations at an EHR vendor, health system, healthcare technology company, or implementation consultancy. - Deep expertise in at least one major EHR ecosystem, such as Epic, athenahealth, Oracle Health, eClinicalWorks, MEDITECH, or similar systems. You understand its integration options, configuration model, and implementation processes, and can investigate unfamiliar capabilities independently. - Practical knowledge of patient-access workflows, such as scheduling, registration, or referral management. You can explain how operational rules and customer configuration affect what an integration can do. - Technical fluency in healthcare integrations. You can read API documentation, interpret requests and responses, and troubleshoot data and configuration issues. You have hands-on experience with relevant approaches such as FHIR, HL7v2, vendor APIs, or file-based exchange, and can explain when to use them. - A track record of taking third-party integrations through deployment. You have worked through application registration, authentication and permissions, test and production environments, workflow validation, and go-live dependencies. - Clear communication and independent judgment. You can lead discovery with EHR analysts and operational teams, turn incomplete information into an implementation plan, and explain recommendations to software engineers and business stakeholders. You know when to validate an assumption before committing to an approach. EVEN BETTER... - Epic certifications in areas such as Bridges, Cadence, Prelude, or Interconnect, or comparable expertise in another EHR ecosystem. - Experience across multiple EHR vendors or health systems, particularly integrating third-party products into patient-access or contact-center workflows. - Experience using SQL, scripts, or code to investigate integration issues, or working with teams building AI agents for healthcare. - Hands-on software development experience, including building or extending integrations with EHRs or other healthcare systems. - Comfortable contributing directly to integration code, including implementing API calls, troubleshooting failures, and writing tests. Experience with TypeScript, Go, or Python is a plus. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. As an office coordinator at Sierra, you will be responsible for creating and operating exceptional workplace environments that enable our teams to do the best work. You will bring the same level of craftsmanship, intensity, and customer obsession to our physical spaces that we bring to the products we build for our customers. In this role, you will own day-to-day office operations, including the experience across our customer facing spaces at our San Francisco headquarters. You will partner closely with Operations, IT and HR teams to ensure every office runs seamlessly and reflects Sierra’s high standards. We are looking for a hospitality-minded, detail-oriented person who can effectively prioritize in a fast-paced environment. You should take deep pride in delivering an exceptional experience for employees, candidates, customers, and visitors. This role is based in San Francisco and is fully onsite five days per week given the hands-on nature of the position. WHAT YOU’LL DO: - Oversee the daily operations of our customer-facing spaces. - Greet guests at reception and foster a warm, welcoming office environment. - Pick up incoming mail, distribute packages to employees, and coordinate package pickups. - Maintain the organization and appearance of kitchens, storage rooms, and self-service stations. - Manage office inventory and assemble gift packages, including baby and customer gifts. - Support Executive Assistants with meeting logistics, including lunch and coffee setup for customer and internal executive meetings. - Track CPR and First Aid certifications for office staff and ensure first aid kits and safety equipment are stocked and up to date. - Serve as the primary point of contact for facilities requests and repairs, partnering with property management as needed. - Partner with the People team on new hire onboarding logistics, including workspace setup, badge access, and office orientation. - This is a 6-month contract position that is ineligible for the benefits listed below. The role may be extended or converted to full-time. WHAT YOU’LL BRING: - 2–4 years of experience in office coordination, administrative, or a similar role. - Strong organizational and communication skills. - The ability to work effectively in a fast-paced environment and adapt to shifting priorities. - A commitment to unreasonable hospitality and a willingness to go above and beyond for employees and guests. - Previous experience in a customer-facing position is preferred. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.