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Location: Yerevan, Armenia Description A customer analytics specialist is responsible for analyzing customer data and pushing data-driven initiatives to increase the impact of CRM projects. The main objective is to provide meaningful insights to the CRM team as well as help implement efficient processes for data usage including segmentation, automation, and personalization within the contexts of the CRM-owned channels. CRM Analytics specialists work closely with several stakeholders within the CRM and other teams to deliver sophisticated analytics of CRM and targeted marketing activities and estimate their impact on revenue. These projects include, but are not limited to, creating, and maintaining various dashboards, and providing ad hoc analysis and insights to help business run more efficiently. Responsibilities Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow Requirements Degree in Economics, Finance, Business, Mathematics, or other relevant fields Proven working experience in data/ business analysis Experience working with large datasets attained through multiple channels Strong understanding of data modeling concepts Strong mathematical and analytical mindset Advanced practical knowledge of MS Excel is a must Demonstrated knowledge of SQL and ETL processes Experience with Power BI is a huge plus Experience with programming languages or statistical packages like Python or R is a plus Familiarity with CRM tools and programs is a big plus Ability to work in a fast-paced environment and adapt to changes Logical and problem-solving mindset Hardworking and flexible personality with a high sense of responsibility Ability to effectively multitask and prioritize tasks Passion, drive, and motivation to continuously learn new things Strong communication and presentation skills

Location: Home Based - Americas Canonical is hiring a software engineer to join the Server Certification team. The Certification team develops Python based testing tools used to test Ubuntu Server on the latest enterprise hardware ensuring Ubuntu users have the best experience with their hardware. We work at the interface of hardware and software, so the ideal candidate is a Python developer with a problem solving mindset, familiar with hardware. Server Certification team represents Canonical to our datacenter hardware partners. We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices. We focus on the interaction between server hardware and Ubuntu Linux, so the ideal candidate has software development experience and a good understanding of configuring and troubleshooting server hardware running Linux. This is an excellent opportunity for someone who wants to have a meaningful impact on the adoption of Linux on enterprise server hardware across multiple industries. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities. This team is centered in North and South American time zones. What you’ll do Contribute to Canonical’s open source testing tools such as Checkbox and Testflinger . Troubleshoot issues related to hardware compatibility, functionality, and performance. Technically support Canonical’s hardware partners in their hardware certification efforts. Educate the partner about Canonical’s tools, processes, and product roadmaps. Support Canonical’s internal teams on customer deployments of Canonical’s suite of Datacenter and Cloud products that utilize the partner’s hardware. Work from home with global travel 2 to 4 times per year for internal and external events. Who you are You have a good knowledge of Python and shell scripting. You have knowledge of server-class hardware. You know your way around Ubuntu, virtualization, and cloud computing concepts. You are confident in a customer-facing role. Desired skills and experience Experience with test automation tools for validating hardware compatibility. Knowledge of CI/CD concepts. Comfortable with some virtualization or container technologies such as QEMU, KVM, LXC / LXD, Docker. We are proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better platform for our users and customers. This is something we value deeply and we encourage everyone to come be a part of the world of Ubuntu. #LI-REMOTE

Location: Chattanooga, Tennessee Area Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. What we offer: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Remote About HumanSignal Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery. We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide. We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out. If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk. The engineers on our team are great. We want to make sure they have a manager who makes them better, and that’s the role. We’re building across an open-source platform, enterprise software, and a managed data-services business that runs on our own product. We need to make delivery more predictable while giving engineers more ownership – not add another layer of approvals. You’ll help shape what we build, the commitments we make, and how the team works. You manage the team directly: 1:1s, feedback, performance, promotions, and the hard conversations. You own delivery so that what we decide to build turns into shipped software on a rhythm we can count on. You notice when someone is blocked and help them get unstuck without making yourself the dependency for every decision. When someone is struggling, you address it early. The part of this role we care about most is helping people become better professionals: better at scoping, estimating, making decisions, and owning outcomes rather than tasks. If your instinct when an engineer struggles is to take the work back, this isn’t the role. If your instinct is to figure out what they’re missing and help them develop it, keep reading. You still write and ship code. Not because we need another full-time individual contributor, but because I don’t believe you can effectively manage this team if you’ve stopped building. You stay hands-on to make better technical decisions, work through difficult problems, and improve how the team builds. Your job is not to become the team’s busiest engineer or the person every release depends on. You use coding agents in real work and understand where they help, where they fail, and how to verify their output. You make the team better by showing what works and helping people apply it – not by mandating tools or mistaking more generated code for better engineering. You can challenge architectural decisions, explain the tradeoffs, and help the team choose an approach it can ship and maintain. What you’ll own Delivery: Planning, scoping, and shipping quality software against a roadmap you help shape. You make tradeoffs explicit and push back when we’re asking the team to do more than it can do well. How the team works: Enough structure to make delivery predictable, not so much that it slows a small team down. You remove friction, address recurring blockers, and improve how we use AI tooling. People: Hiring, clear expectations, regular feedback, growth, promotions, and exits when they’re necessary. Technical judgment: Staying close enough to the code and architecture to challenge decisions and support engineers without becoming the approval gate for everything. The engineering response to escalations: Getting the right people involved, making priority calls, and addressing recurring causes across customer, services-team, and open-source issues. You’re accountable for the response, not expected to personally fix every problem. What we’re building A ground-up rebuild of the annotation editor, with interfaces generated by coding agents instead of hand-configured. Native evaluation of agent trajectories: trace ingestion, replay, and hybrid human-plus-model-judge workflows. Continuous calibration: treating automated evaluators as instruments that can drift and need ongoing checks against human ground truth. The workforce platform behind our managed services business. Quality analytics across annotators, models, and programs. Our own services team uses the platform to deliver customer work. You’ll see directly where the software helps, where it falls short, and which problems keep coming back. Part of the opportunity is turning that experience into better products, not just a growing list of one-off customer fixes. Stack: Python/Django, TypeScript/React, Postgres, Kubernetes. Coding agents are part of how we work every day. What success looks like Engineers take greater ownership and need less intervention. Scope and delivery risks surface early, rather than at the deadline. Customer commitments and product priorities are reconciled before they become emergencies. Recurring escalations lead to lasting fixes. The team ships more reliably, people are getting better at their work, and neither depends on you repeatedly stepping in to rescue a release. Who we’re looking for You’ve managed engineers for at least a couple of years. You’ve hired and developed people, addressed underperformance directly, and made difficult people decisions when necessary. Before that, you were a strong engineer for long enough to develop sound technical judgment. You can reason about architecture and tradeoffs beyond your own code. You still build software and enjoy it. You use coding agents seriously and can explain, with examples, what effective use looks like. You’ve shipped at a startup and know how to make decisions with incomplete information. You say what you think early, give specific feedback, and don’t manage by avoidance. You can balance long-term product work with customer deadlines, negotiate realistic commitments, and recognize when a services request should become a product capability, and when it shouldn’t. Nice to have: experience with ML tooling, data platforms, or evaluation systems; experience managing a distributed team; frontend architecture depth. How to apply Skip the form. Email me directly at michael@humansignal.com with examples of your best work. That can be code you’ve written, a system you designed, a team you built, a document that changed a decision, or a product you shipped. I want to see what you’re proud of and hear why. You don’t need a public portfolio, and please don’t share proprietary material. A description of the problem, your contribution, and the outcome is enough. A short note on what draws you to HumanSignal specifically helps too. I read everything that comes in. If it’s a fit, I’ll reach out. About HumanSignal We build the infrastructure that turns expert human judgment into reliable signal for AI systems. Label Studio, our open-source platform, is used by 250,000+ people across 60,000+ organizations. Label Studio Enterprise is the commercial version: the system of record for annotation and evaluation quality at companies shipping production AI. Alongside the software, we run a managed data-services business that puts our own platform and expert workforce to work on customers’ hardest evaluation and labeling programs.

Location: Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a software developer to focus on dqlite, our distributed SQLite database which uses our own Raft library for establishing consensus and replication. Dqlite is available as a pure C library or through a Go package that we also maintain, and we intend to provide bindings for Python and other languages. You will design and implement enhancements to the libraft, dqlite and go-dqlite components which we consume in MicroK8s, LXD and other projects. Work includes development in those pieces of software as well as responding to issues and user inquiries. This is an excellent opportunity for someone who wants to have a meaningful impact on modern computing technologies. Canonical offers a fast-paced team environment and a career full of learning and development opportunities. Location : This is a remote position available in EMEA What you will focus on Design and implement features across dqlite Debug and fix issues encountered by your users Improve Jepsen tests, traditional HA database automated testing and stress tests Participate in our engineering process through code and architectural review Engage with the open source community and commercial partners What we are looking for in you Experience with distributed systems (preferably with Raft) Good C programming experience Solid understanding of asynchronous programming and concurrency patterns a plus Capacity to learn quickly about new systems and techniques Strong written and verbal communication skills Bachelor’s or equivalent in Computer Science, STEM or similar degree What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author at Canonical . We are building documentation capacity at scale. We have dozens of positions available , for teams and products across the organisation, at all levels from Graduate to Senior Staff. All applications and candidates are handled through this one entry-point. To improve your chances of success in this application, read our advice on how to get a job at Canonical . These are not traditional technical writer roles. As a Technical Author, you will lead the documentation efforts of a Canonical team, in engineering, business operations or another part of the company. You will combine excellence in technical communication with subject-matter expertise and the ability to collaborate with colleagues across the organisation. Even the most junior Technical Authors will have the opportunity to develop and demonstrate technical authority, contributing to documentation practice as a first-class engineering and business discipline. You will work with the Diátaxis approach to documentation and help elevate standards of technical writing through attention to theory and practice. The role of a Technical Author A product-focused Technical Author is a member of a product engineering team, typically focused on a product or family of products. In this role you'll help the team develop documentation that serves the needs of the product's users. You will have responsibility for  the quality of the user experience with the product, and will contribute towards the long-term success of the project itself. A customer-focused Technical Author works in a team such as Field Engineering, Customer Success or Support, dealing with users of complex suites of Canonical software products, sometimes deployed in custom configurations. In this role you’ll take a responsive approach to software documentation problems and develop a strong understanding of how products work together and are used in the real world. An operations-focused Technical Author is part of a business team, for example Legal, HR or Talent. An important part of this work is to maintain internal documentation, such as employee handbooks. In this role you will help develop and improve materials that hundreds of colleagues rely on daily, and define patterns of business communication for a rapidly-growing organisation. Some open technical author roles at Canonical You’ll have a chance to tell us your preferred focus, and we'll work with you to find the right seniority level and team for you. Whatever your focus, you will also be a part of Canonical's documentation practice team , that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence and drive the development of documentation practice and theory, across the company and in the open-source software community. Location: These are fully remote roles, open to candidates across the globe. As a Technical Author you will Create, maintain and improve software and other documentation Work with your team members, to help them make effective documentation contributions Influence the development of Canonical products and services, as an expert user who has important opinions about function and design Engage with user communities to ensure that our documentation meets their needs Encourage and support community engagement in and contribution to documentation Help standardise the structure, presentation, style and language of content across products Collaborate with documentation peers to advance the state of the art in documentation at Canonical Challenge and advance documentation understanding and best-practice, as part of a disciplinary team A strong candidate Is an excellent collaborator and communicator Cares deeply about functional written communication Is a technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation Has a record of community engagement, in open-source software, documentation, research or other disciplines Is sympathetic to the needs and challenges of open-source software and its communities Demonstrates technical curiosity, and is fascinated by software technology and its challenges Has demonstrable documentation skills, insight and enthusiasm Has experience of software development contexts Is familiar with: Linux, working on the command line, Git, Sphinx, reStructuredText Holds a BSc/BA degree or equivalent Is able to travel twice a year for up to two weeks for events Nice-to-have skills Deep technical domain knowledge Open-source community leadership and management User-experience, interaction or visual design What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration . #LI-remote

Location: Home Based - APAC; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Engineering Manager - Python and K8s that is passionate about building a world-class devops culture in corporate information systems. We are confident that we can dramatically improve the experience of running complex business operations - and then we can help our customers embrace those new techniques and products. Traditionally, IS is an inward-facing operation. We would like to transform our IS team into an extension of the product engineering capability at Canonical. Our internal workloads are in many cases the same open source workloads that our customers want to operate. This team will productise those workloads for real-time automated operations on Kubernetes. As an engineering manager you’ll lead a team in your local time zone, focused on the business workloads that make Ubuntu, Canonical, and our various services highly available around the planet.You will be responsible for sound software architecture and best practices in software quality, testing and documentation.Technical leadership experience and a background in software engineering are prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. What you’ll do You’ll lead a team focused on productising business workloads You will build and manage a regional team of engineers You'll develop your team through coaching, mentoring, and feedback You will demonstrate sound engineering by directly contributing toward your team’s goals Set reasonable schedules based on considered estimates, with feedback loops for improvement Set and manage expectations with other engineering teams and external stakeholders Advance modern, agile software development practices Maintain a culture of quality and engineering excellence Grow a healthy, collaborative engineering culture in line with the company values Be an active part of the leadership team and collaborate with other leaders in the organisation Work from home with global travel up to 20% for internal and external events Who you are You have experience in Docker and Kubernetes operations You have a software engineering background, with proven Python experience You have experience developing Python frameworks, and understand the importance of stable consumable APIs You love embracing new technologies and pushing the boundaries of what is possible You have an interest in building products that improve how people operate software and infrastructure everywhere You love developing and growing people and have a track record of doing it You are knowledgeable and passionate about software development You have experience working in an agile development environment What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Remote Workplace: remote The work we’re doing: Truv empowers financial firms to underwrite with confidence. We believe that discerning fact from fiction about an applicant’s employment and income shouldn’t be a process that takes days, dozens of phone calls, or hidden behind black boxes. Truv provides a frictionless and secure infrastructure that connects financial institutions and background screeners to 45+ payroll providers that house the data of 120M+ US workers. And consumers benefit from faster turnarounds and greater financial opportunities.    The community we’re creating: We’re an experienced team of thinkers, innovators, and entrepreneurs solving some big problems. And we’re looking for bold leaders to join us. Our remote-first distributed team hails from the Bay Area, Miami, Toronto and London. We believe in creating a community where everyone belongs and thrives, regardless of location. So, if you’re excited about using cutting-edge technology and working alongside colleagues who’ve built groundbreaking products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid—hop on.   The values you possess: Our values are the specific behaviours and skills that we care most about. The more these values sound like you and the people you want to work with, the more likely you’ll thrive at Truv. · Bias for action - move fast and get things done. · Customer obsession – we start with making the customer happy and work backward. · Good judgment – make wise decisions despite ambiguity. · Focus on impact – solve important problems first. · Transparent and direct–informed people make better decisions. · Win as a team – we win and lose (rarely) as a team. · Continuous improvement – all improvements matter because they compound exponentially.   About the job A customer-centric mindset is part of every decision we make - we’re looking for a Technical Support Engineer to join and help us build the best customer support experience. What you’ll do Efficiently triage customer support tickets while maintaining focus on key performance metrics such as SLA, CSAT, and Time to Resolution (TTR). Collaborate closely with the product team to analyze customer needs and submit well-informed feature requests. Build and nurture relationships across product, engineering, and customer success teams to facilitate knowledge sharing, incident engagement, new feature adoption, and actionable product feedback. Enhance and optimize the Help Center to minimize ticket volume, ensuring a seamless and self-sufficient customer experience. Lead and manage end-to-end technical projects , working with engineering leadership to prioritize critical customer issues and redirect sales and finance inquiries to the appropriate teams. Reporting, help drive weekly, monthly and quarterly reporting on tickets, resolution and close times to the Truv leadership and the broader team. What would set you up for success 4+ years of experience in technical support and service management. 2+ years of experience working at an early-stage organization (fewer than 100 employees). Proficient in Hubspot Help Desk and Inkeep, including 2+ years in an administrative capacity. Expertise in supporting API-driven products with a solid technical background. Strong analytical and problem-solving skills, coupled with a sharp technical aptitude. Exceptional communication abilities to effectively address complex issues. Calm under pressure, with the ability to handle customer calls and escalations with professionalism. Self-motivated and resourceful, capable of solving problems independently with minimal guidance. Benefits we offer Fully-remote company. Equity options. Flexible Time Off. Employees' medical, dental & vision benefits covered at 100%.

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are seeking a highly motivated and experienced IHV Alliance Sales Director to join our strategic partnerships team who will be responsible for leading IHV Alliances globally, in AMER, EMEA or APAC regions. Reporting to the Head of IHV Alliances, the IHV Alliance Sales Director will work closely with IHV and Canonical teams in those geographies to develop and maintain strong relationships with senior executives at strategic partner organizations, fostering collaboration and alignment on joint business objectives. The IHV Alliance Sales Director will manage and grow a team of Business Development Managers and help them identify and pursue new business opportunities with IHVs, driving revenue growth and market expansion, develop and execute go-to-market strategies for joint offerings, oversee the day-to-day management of alliances including contract negotiations and performance tracking, and issue resolution. The Director is responsible for building trusted relationships with IHV partners, increasing Canonical market share and attach rate, evangelising the partnership and leading all business interactions from engineer to CxO. They will often run customer workshops focused on particular initiatives at that customer, attend sales events, give public presentations and lead executive engagements. Location: This role will be based remotely in AMER, EMEA or APAC regions. As an IHV Alliance Sales Director you will: Build strategic relationships with IHV partners at all levels Grow their awareness of open source capabilities on Canonical Ubuntu Demonstrate a deep understanding of the Linux and cloud software ecosystem Negotiate contracts and commercial business terms Demonstrate a deep understanding of large and complex organizations Lead partnerships in APAC with companies like Lenovo, Huawei, Quanta, Fujitsu, Inspur, H3C,  NEC, Asus etc. Lead partnerships in EMEA with companies like Ericsson, Nokia, Bull, Siemens Lead partnerships in the Americas with companies like Dell, HPE, IBM, Supermicro Work closely with marketing, sales engineering and product management Deliver on targets, objectives and provide a voice of the partner Lead executive interlocks between IHV and Canonical leadership Travel regularly - sometimes internationally - to drive partnerships in person Valued skills and experience Experience in alliance or indirect sales management roles Autonomous, disciplined, hands-on, get-it-done mentality Ability to capture customer requirements, evaluate gaps, identify and create opportunities Passionate about Ubuntu products and mission Comfortable in fast-paced and high pressure environments with measurable goals Experience with Linux, virtualization, containers, and other cloud technologies. Excellent communication and presentation skills What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Lightning Labs Workplace: Remote Lightning Labs is seeking a pragmatic senior software engineer who embraces the DevOps mindset to improve our developer experience. Roles: - Manage the underlying cloud and cluster technologies that compose our internal platform - Manage stateful backend services such as databases and Bitcoin/LN nodes - Utilize, operate, and extend observability tools (logging/monitoring/tracing) - Improve robustness & security of our platform using enhancements like operators and overlay networks - Advise/assist dev teams with integrations, such as Helm charts, cloud resources, and the k8s lifecycle Skills: - Strong foundations in Linux, networking, security, cloud, and IaC - Managing and troubleshooting Kubernetes clusters in production - Operating and extending observability tools (logging/metrics/tracing) - Experience in a systems programming language (Go, Python, Rust, etc) - Preferred   - Advanced cloud technologies: GitOps, DevSecOps, service mesh   - Database administration: postgresql, etcd   - Knowledge of Bitcoin and Lightning Network   - Familiarity contributing to open source projects Check out our Github repos at: - https://github.com/lightningnetwork/lnd - https://github.com/lightninglabs/lndinit - https://github.com/lightninglabs/lndmon - https://github.com/lightninglabs/aperture

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We’re looking for a Research Manager to help us manage and grow Runway’s Applied ML Research team to create cutting-edge machine learning tools for AI-based content creation. This person should have a strong research background in computer vision, and be deeply interested in managing and enabling other researchers to develop state-of-the-art research. This is a cross-functional role that requires strong communication and collaboration skills; you will have a chance to work with the rest of the engineering organization to oversee the transition from research into production, as well as with the Product team to initiate and develop research projects that deliver clear user value. WHAT YOU’LL NEED - 5+ years of industry experience as a research scientist in computer vision and 1+ year managing teams - High emotional intelligence and experience mentoring and supporting the career growth of other researchers - Good understanding of how to communicate goals, drive the execution of projects, and inspire through others - Experience in translating product and business objectives into technical strategies - Deep interest in productionizing state of the art ML research Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We're looking for an API engineer to join our core API team and help scale Runway's platform serving millions of users and handling thousands of requests per second. You'll work on the critical infrastructure that powers both our public API (used by external developers) and internal tools, managing user data, task orchestration, billing, permissions, and asset management. This is a high-impact role on a mature, production system. You'll build enterprise features, optimize database performance, design async workflows, and ensure reliability at scale. If you're passionate about API development, love TypeScript, and want to own systems end-to-end, this is the role for you. A PEEK AT OUR TECHNICAL STACK Our API endpoints for real-time collaboration and media asset management is written in TypeScript, and runs in ECS containers on AWS Fargate. We leverage multiple AWS-native components, such as S3, CloudFront, Lambda, Kinesis, and SQS, as building blocks of our infrastructure. Our inference backend is written in Python (PyTorch, TorchScript), and is deployed across multiple clusters / cloud providers. We use Kubernetes for container orchestration, and k8s-native components such as Flyte, Kueue, and Kyverno efficient job orchestration. We invest in prometheus and grafana for monitoring, and Terraform to manage our infrastructure. WHAT YOU’LL DO - Own the full API lifecycle from design and implementation to monitoring, optimization, and documentation for both public and internal APIs - Design and implement async workflows for task orchestration, content moderation, prompt enhancement, and post-processing pipelines - Optimize database queries and improve performance for a high-traffic Postgres database - Build rate limiting, fraud detection, and credit management systems - Implement comprehensive API security, rate limiting, authentication, and monitoring systems to ensure reliability at scale - Improve the public API developer experience with better documentation, SDKs, and tooling - Improve the performance, reliability, and code quality of our codebases WHAT YOU’LL NEED - 3+ years of industry experience building production APIs - Strong TypeScript experience, so you can jump in and be productive immediately - Experience owning systems end-to-end: infrastructure, monitoring, logging, metrics, incident response - Understanding of API design patterns, REST principles, and async workflows - Experience with relational databases (Postgres preferred) and query optimization - Experience architecting production-ready systems at scale using cloud primitives from AWS, GCP, or Azure - Ability to rapidly prototype solutions and iterate on them with tight product deadlines - Humility and open mindedness; at Runway we love to learn from one another Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Home Based - Americas; Home Based - APAC; Home based - EMEA The role of a Telecommunications Field Engineer at Canonical The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change. Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale. As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G, sovereign AI, and beyond. Location: Remote-based, Americas and EMEA What your day will look like Translate Service Provider requirements into practical telco cloud platform architectures, enabling VNF/CNF, NFV, and MEC workloads at scale Provide technical pre-sales consulting to Service Provider teams Design and implement telco-grade open source multi-tenant private clouds and micro clouds Investigate, report and/or fix software defects uncovered during customer deployments Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco Architect and implement advanced, resilient Service Provider Cloud and Application solutions Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions Support customer tenant onboarding, participate in architectural and business capability discussions, and enable successful adoption and production readiness of customer use cases Learn from customer engagements and drive meaningful product improvements Shape our roadmap to accelerate our growth in the telco market What we are looking for in you A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc Familiarity with telco architecture and industry standards Working knowledge of at least one of the following domains : Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS Working knowledge of Linux, Networking, OpenStack and Kubernetes Python software development experience for automation Ability to lead complex projects from start to finish A collaborative, customer-centric mindset with a strong focus on customer success Able to travel up to 25% of the time based on business requirements for events, customer meetings, project delivery Additional skills that you might also bring Second language such as Spanish, Portuguese or French Track record of open source contributions Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards 40 days annual leave per annum, including public holidays and our All Company holiday periods Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Engineering Manager to lead one of our teams that work closely with Amazon, Microsoft, Google and other world-class cloud partners to optimize Ubuntu for their infrastructure. Our team builds, tests, and publishes the base Ubuntu images used by millions to ensure optimal performance and security in their cloud estate. We aim to deliver the very best public cloud VM experience, as well as specialized images for specific purposes on each cloud. Our goal is to celebrate and enable their particular points of differentiation on their clouds, while also ensure a common operating experience for their users. As an engineering manager you need to bring both technical and management skills to the leadership of your team. You will also need to represent the team in direct partner engagement. You’ll be responsible for the stability and functionality that our cloud users have come to expect. You will strive to automate the delivery of existing and new Ubuntu image products applied to all modern workloads from web servers to GPU-aided AI for servers, VM’s and containers. As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software development is a must, so that you’re able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution. We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team is building with. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team. The role entails Build and lead a team of engineers in your and similar timezones Develop talent through coaching, mentoring, feedback and hands-on career development Demonstrate sound engineering principles and directly contribute toward your team’s goals Set and manage expectations with other engineering teams, management, and external stakeholders Lead modern, agile software development practices Ensure a healthy, collaborative engineering culture in line with the company values Be an active part of the leadership team and collaborate with other leaders in the organisation Build automated, highly reliable image delivery, testing and publication pipelines Engage with many other teams at Canonical, as well as the open source community and commercial partners Work from home with global travel up to 15% for internal and external events What we are looking for in you You love to mentor, develop and grow people, and have a track record of doing it You are knowledgeable and passionate about software development You are focused on success and the delivery of timely, high quality software You have experience and commitment to agile development methodologies You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree Software development experience in Python or Golang Effective written and verbal communication skills Practical experience with at least one of Microsoft Azure, Google Cloud, or AWS What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - EMEA Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Engineering Manager , who strives for accountability for the development of an internal product, who has high engineering quality standards, continuously develops their skills as well as skills of their direct reports, and who has the drive to deliver. This is an exciting opportunity to work with great people and exciting open-source solutions on innovative engineering solutions supporting Canonical's growth. The Commercial Systems unit is conceived as six engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business. We are looking for software engineering managers for these teams: The Billing team designs, develops, and operates a Golang service that provides a standardized and scalable capability to turn metrics into billable amounts, enable customers to see their current spend with Canonical at any time, and ensure accurate, reliable, and timely billing. The service further integrates with other engineering, business, payment systems. This team is an excellent match for those interested in growing their skills in the billing and payment processing domain. The Business Systems team is responsible for systems such as NetSuite, Salesforce, and several others. The engineers work closely with operations teams, implement business processes, and keep the systems compliant. This team is a great opportunity for a software engineering leader with a genuine interest in understanding the business, high engineering standards, and drive to deliver first-class experience to Canonical employees using those systems to get their job done. The Data Governance team has a mission to enable a secure and well-governed access to comprehensive data sets originating at many internal and external data sources formed in a data mesh . The team works with well-known open-source data governance tools such as Trino and Ranger, defines and executes data governance processes, and democratizes the data at Canonical. The Livepatch team designs and develops a service for the delivery of Linux kernel patches to shrink the exploit window for critical and high severity Linux kernel vulnerabilities, by patching the Linux kernel between security maintenance windows, while the system runs. The engineering team behind this product develops Golang based client and backend components, while another Canonical team, the Kernel team, develops the security patches. This team is a great opportunity for those interested in security and with a strong focus on engineering quality and reliability. Location : This role will be based remotely in the EMEA region. The role entails Accountability for the design and development of an internal product Leading a team of software engineers Developing the skills and capabilities of direct reports Seeking improvements to established processes, designs, and solutions Building an understanding of business needs to deliver the most impact What we are looking for in you Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Track record of going above-and-beyond expectations to achieve outstanding results Experience with software development in a high-level language (Golang, Python, Java, ...) Professional written and spoken English with excellent presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long Nice-to-have skills Performance engineering and SRE experience Experience with data governance, data engineering, or data science Experience with accounting, sales, sales operations, or other business roles What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1300+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Regional HR Manager at Canonical to support our AMER region. With colleagues across 75+​ ​countries, we require a People function that thinks and acts globally.​ We're looking for a regional lead that will report into our Global Head of HR who can help build our company as we go through continued growth plans. It's an exciting time to join with the opportunity to help shape and create an HR function for the future. You will lead the Americas team of HR professionals to provide precise, compliant and scalable HR operations to the business, advise and execute on HR issues across the whole employee life-cycle, and partner with senior leadership in your region. You will have an analytical approach, a keen eye for detail and the ability to interpret data trends and themes. The role entails the individual to: Lead and scale Canonical’s regional HR team Deliver precise and compliant HR operations in a timely manner and with the highest degree of accuracy Interact closely with the broader People team to create tight-knit processes across all regions Be accountable for HR processes such as talent development, succession planning, performance assessments, onboarding, culture and engagement initiatives that drive high performing teams Work with senior managers across the business on performance management, organizational design, employee engagement, rewards- and workforce planning Own as well as coach and advise people managers on the full spectrum of employee relations issues, across multiple countries Partner with people managers to support the delivery of appropriate training and development programs Establish a trusted partnership with the business in your region Drive diversity, equity, and inclusion initiatives Design new policies and deliver on business-critical HR related projects globally Present at Canonical events to articulate Canonical’s HR practices What we are looking for in you Exceptional academic track record from both high school and university HR experience leading initiatives across regions within a technology business People management experience Experience in business partnering with senior stakeholders A good balance between leading and executing, in this role you will need to be hands-on involved in the daily HR routines too Experience in working in a remote first organization Able to leverage data to make informed decisions Knowledge and practical implementation of HR practices and employment law across the Americas region Experience in handling and overseeing complex ER matters across multiple jurisdictions Fluent in business English (written and spoken) Self motivated, organized, accurate, confident, authentic, results-orientated, open-minded, enthusiastic and energetic Willingness to travel up to 4 times a year for internal events Nice-to-have skills Experience with immigration policies and mobility processes Professional HR qualification (SHRM or other) Facilitation skills What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas; Home Based - APAC; Home based - EMEA Lead an engineering team that partners with the Linux engineers of a major silicon company, and works across the full Linux stack from kernel to GUI, to optimise Ubuntu, the world’s most widely used Linux desktop and server, for the latest silicon. The role is a fast-paced, problem-solving role that’s challenging yet very exciting. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across PC and IoT technologies. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware. As a Partner Engineering Manager at Canonical your role is to manage relationships with our key technology partners by ensuring timely delivery on agreed project milestones. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution. What you’ll do Lead a team of distributed engineers to design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks Engage with commercial partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms Develop your team through coaching, mentoring, leading by example, and feedback Oversee commercial engagements and support timely delivery on agreed project milestones Ensure an ongoing commitment to strict quality and reliability standards Engage with other teams at Canonical to ensure alignment on product architecture and roadmaps Work from home with global travel up to twice a year for up to two weeks Who you are You have worked with Linux distributions, debian packaging and high performance, server-class hardware You have experience working directly with customers, resolving their technical issues, interpreting their business challenges and effectively communicating how your solution will meet their needs You have demonstrated experience managing or leading a team of software engineers You have understanding of agile software development methodologies You collaborate effectively across multiple internal teams, building trust and delivering results You have effective communications skills in English, both written and oral You have a bachelor’s (or equivalent university level) degree, preferably in a technology field What Canonical offers Learning and Development opportunities Annual Compensation Review Recognition Rewards Annual Leave Priority Pass for travel We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration #LI-remote

Location: Home based - EMEA Canonical is hiring a Python Software Engineer to join the Certification team, who make the tools which enable us to know that a desktop, laptop, server or IoT device is working properly. We work at the interface of hardware and software, so the ideal candidate is a Python developer familiar with hardware. The Certification team develops the tools needed to certify hardware as working with Ubuntu Core as well as Ubuntu Desktop and Server: https://ubuntu.com/certified We design hardware which can be used to probe devices independently, and frameworks for software tests that check every aspect of Ubuntu on that hardware. This is an excellent opportunity for someone who wants to have a meaningful impact for adoption of Linux across multiple device categories and industries. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities. This team is centered in EMEA time zones, and works with colleagues on related teams in both the Americas and APAC. We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices. Role description We are looking for a self-motivated software engineer with experience developing in Python, to work on test automation tools or Linux based embedded hardware. This role offers an exciting opportunity to push the industry forward by enabling entirely new Linux based hardware testing capabilities, scaling up hardware certification efforts and allowing for deeper test coverage. The role involves the development and maintenance of Canonical’s open source certification tools, supporting the creation of hardware solutions for test automation, and automating our existing processes. We seek out continuous process and tooling improvements as part of expanding the certification test suites, ultimately to improve the quality of Linux experience felt by millions of Linux end users. Key responsibilities Maintain and develop new features to our Python based test automation tools like Checkbox , used by both in-house teams and industry partners. Invent new ways to enable remote, automated testing. Help build the software counterpart to in-house designed testing hardware to help test device enablement (graphics, hotplug, bluetooth, etc). Write functional and performance tests to support hardware enablement and to protect from regressions. Participate in meetings involving international travel 2-3 times per year. Required skills and experience Knowledge of Python programming language. Quality oriented, pragmatic approach to software design and implementation. Interest in test automation methodologies. Previous experience working with Ubuntu or other Linux distributions. Ability to be productive in a globally distributed team. Desired skills and experience Passion for tinkering: you are a maker. Experience working in an agile environment. Hardware testing experience, for example in the IoT space. Familiarity with the C programming language. What is Canonical? Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, “the world’s best free software platform”. Our services help businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity , we will give your application fair consideration. #LI-Remote #Stack