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Location: Zürich, CH About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale. Key responsibilities Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination Join an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communicate clearly with users at every technical level Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles Spot patterns in support requests, surface recurring issues, and flag opportunities to automate Help streamline onboarding and other high-volume operations as we scale Contribute to automation efforts Maintain and improve device management, identity, and access systems Write scripts (Bash, Python) to automate repetitive tasks Minimum qualifications Hands-on IT support experience, ideally in a fast-paced environment Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android Experience with Google Workspace administration Experience with Slack administration, including workspace management, permissions, and troubleshooting Experience supporting and administering other SaaS tools Understanding of identity and access fundamentals: SSO, MFA, directory services Familiarity with MDM fundamentals and endpoint management concepts Basic scripting (Bash or Python) for automation Strong troubleshooting skills, with a methodical and persistent approach Clear communicator who enjoys helping people solve problems Take ownership of problems and follow through until they're resolved Preferred qualifications Familiarity with zero-trust security concepts and endpoint security tooling Networking basics: DNS, DHCP, VPNs Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns Experience using AI tools to improve personal or team productivity Interest in developing deeper technical skills and taking on more complex systems administration over time Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. About the role The Senior Client Partner is responsible for driving advertising revenue growth by owning a portfolio of advertisers and/or agencies, building relationships with senior stakeholders, and delivering consultative, insight-led solutions that help clients achieve brand and performance outcomes on X. The role blends new business growth and account expansion, campaign strategy, and cross-functional leadership to deliver measurable results. This is a frontline, growth-oriented role in a reseller market where X owns the territory end to end. The focus is firmly on hunting new business across the SMB and mid-market segment — expanding the long tail, driving new activations, and increasing active clients — rather than purely farming an existing book What you'll do :- Revenue & Growth (Core) Own and grow a book of business; deliver quarterly/annual revenue targets through new spend, renewals, and upsell. Hunt and win new business across SMB and mid-market advertisers , driving new activations and expanding the long tail of active clients. Build and execute account growth strategies that create win/win outcomes for X and advertisers. Develop and present consultative sales narratives showing how X advertising solutions connect brands with audiences and deliver outcomes. Maintain a strong pipeline, forecast accuracy, and disciplined account planning to achieve targets. Client & Agency Partnership Establish and nurture senior relationships with advertisers and agency stakeholders; act as a trusted advisor. Lead strategic QBRs, planning sessions, and joint business plans; align on objectives, audience, creative approach, and measurement. Identify client business challenges and translate them into clear media strategies and platform solutions. Operate a client-centric model with full agency ownership — no closed verticals — and the freedom to pursue any vertical or client base. Market Leadership & Cross-functional Collaboration Stay current on X product updates and the broader digital media landscape; translate market changes into client opportunities. Collaborate with internal partners (measurement, creative, ops, product, client solutions) to deliver a strong client experience and resolve issues quickly. What we are looking for :- 5+ years in digital media, platform, or ad-tech sales with a track record of exceeding quota and growing a book of business. A purely digital recent track record — early-career offline/traditional media experience is fine, but recent experience must be in digital. Demonstrated hunter mentality — aggressive, new-business-oriented, and comfortable building a book in an open, reseller market. Strong, relevant network in the West and South India market — existing relationships with marketing decision-makers at brands and/or agencies, and a demonstrated ability to open new doors. Background from a social media platform, OTT/streaming, or programmatic/publisher environment is strongly preferred (e.g. social platforms, streaming players, DSP/SSP and publisher partners). Excellent communication, storytelling, and presentation skills; able to influence senior stakeholders. Strong understanding of the digital advertising ecosystem (formats, measurement, targeting, brand vs. performance objectives). Comfortable with data: ability to translate performance signals into insights and clear client recommendations. Experience selling across both brand and performance objectives (and ideally video ad solutions). Comfortable operating in fast-paced, high-change environments; strong collaboration and problem-solving. What we offer :- Work with X, a marquee global social platform — standout experience that few in the market can claim, and a strong differentiator for your career. An open, uncontested market — X owns the territory here, so how you approach, acquire, and grow clients is genuinely up to you. Real ownership — own your book end to end, with full agency ownership and a client-centric (not verticalized) model. Territory that scales with you — your remit grows with your caliber, exposure, and the business you can demonstrably manage. Autonomy and work-life balance — the freedom to own how you work, backed by a supportive, collaborative team. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Montreal, Canada 📍 Location: Montreal, Quebec, Canada 📄 Employment Type: Full-Time 🏢 Work Arrangement: Remote 🚀 Start Date: TBD 💰 Compensation: TBD -- based on skills and experience Important Screening Requirements Must be legally eligible to work in Canada . Must be capable of obtaining the required security clearance . Must be willing to work at least 50% on-site in Montreal . Candidates willing to permanently relocate to Montreal are strongly preferred. Strong written and verbal communication skills in English are required. French language proficiency is considered an asset. About the Role We are seeking a Senior Orbit Dynamics & Mission Analysis Engineer to lead advanced astrodynamics, orbit dynamics, trajectory optimization, and space mission design and analysis activities. This senior-level role will focus on solving complex orbital mechanics and mission analysis problems through advanced modeling, simulation, optimization, and technical analysis. The ideal candidate will work independently on challenging astrodynamics problems while leading technical analyses and trade studies supporting sophisticated space missions. Key Responsibilities Orbit Dynamics & Mission Analysis Perform advanced orbit dynamics and astrodynamics analysis for space missions. Conduct spacecraft trajectory design and optimization. Apply advanced orbital mechanics and perturbation theory to mission analysis. Perform orbit determination and estimation analysis. Evaluate and optimize mission trajectories using analytical and computational methods. Conduct mission design and architecture analyses across a range of mission scenarios. STK Modeling & Simulation Utilize Systems Tool Kit (STK) extensively for mission analysis and simulation. Apply advanced STK modules, including: Astrogator Optimizer Coverage Communications Develop STK automation and scripting solutions using APIs and STK Connect . Build and maintain mission analysis models and simulations to support technical decision-making. Engineering Tools & Software Develop advanced engineering analysis tools, models, and simulations using Python and MATLAB . Apply computational methods to solve complex astrodynamics and mission analysis problems. Support software development practices, including version control, testing, documentation, and CI/CD. Technical Leadership & Trade Studies Lead complex technical analyses and engineering investigations. Conduct multidisciplinary trade studies evaluating mission architectures and technical alternatives. Independently identify, analyze, and solve challenging astrodynamics problems. Present technical findings, recommendations, and analysis results to engineering stakeholders. Contribute technical expertise to mission design decisions and program development. Required Qualifications Master's degree in Aerospace Engineering, Astronautical Engineering, Physics, Applied Mathematics , or a closely related field. A Bachelor's degree with significant additional relevant experience, typically 9+ years , will also be considered. Minimum 7 years of professional post-graduation experience directly related to: Orbit dynamics Astrodynamics Trajectory optimization Space mission design and analysis Expert-level proficiency with STK , including Astrogator, Optimizer, Coverage, and Communications. Demonstrated experience with STK automation and scripting , including API and STK Connect. Advanced programming proficiency in Python and MATLAB , with experience developing engineering analysis tools, models, or simulations. In-depth theoretical and practical knowledge of: Advanced orbital mechanics Perturbation theory Orbit determination and estimation Trajectory optimization Gradient-based optimization methods Evolutionary optimization methods Proven ability to independently lead technical analyses and complex trade studies. Excellent analytical, critical-thinking, and problem-solving skills. Strong written and verbal communication skills in English. Preferred Qualifications Ph.D. in Aerospace Engineering or a closely related field with a focus on astrodynamics or orbital mechanics. Experience with additional mission analysis and simulation environments such as: GMAT FreeFlyer Orekit SPICE Experience with C/C++ programming. Experience with spacecraft Guidance, Navigation, and Control (GNC) analysis or design. Experience with multi-body dynamics. Experience supporting large satellite constellations. Experience with satellite operations, particularly flight dynamics activities . Experience with software development best practices, including Git, software testing, technical documentation, and CI/CD . Publications or conference presentations in astrodynamics, orbital mechanics, or related fields. What We're Looking For We’re looking for a senior astrodynamics and mission analysis expert who can independently tackle complex orbital mechanics problems and provide technical leadership on advanced space missions. The ideal candidate combines deep theoretical knowledge with hands-on experience using STK, Python, and MATLAB , along with a proven ability to turn sophisticated mission analysis problems into practical engineering solutions. Experience with advanced trajectory optimization, orbit determination, GNC, constellation dynamics, or flight dynamics operations will be highly valuable.

Location: Mumbai, India; Delhi, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities.    As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients. What You'll Do :- Develop strategies, tactics, sales plans, and profit targets for the region Maintain a relationship with our media partner and build together a strategy to grow the business. Manage the day-to-day administration and long-term financial health of the business unit Lead both internal and external QBR process Manage sales routines on a weekly basis Work closely with cross-functional project teams to maintain continuous product knowledge Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems Create an innovative strategy to evangelize and grow the market through the sales team Develop an excellent relationship with the entities and associations in the region Identify and report on business opportunities and strategic alliances in target markets Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners Bring industry insights and plan growth and acquisition activities What You'll Need For This Role :- Minimum of 10+ years experience in the online ad sales Bachelor’s degree. A Masters Degree will be a plus In-depth knowledge of the digital and mobile advertising environment Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies What Will Make Us Love You :- You have the ability  to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment You possess strong leadership skills conducting important salesforce teams, finance area, and support areas You have excellent sales and negotiation skills, exceptional presentation and communication skills You are able to work on multiple projects and have excellent project management and time management skills You are driven, optimistic and love to take new initiatives What You'll Love About Us :- We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: United States; Canada Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview As a Member of Technical Staff in Post-Training Data Infrastructure, you will build and own the pipelines that produce the post-training data for our large language models (LLMs), from SFT and RL data to synthetic and human-annotated data. You will work closely with researchers and annotation teams so they can iterate on data as quickly as they iterate on models. Key Responsibilities - Build and maintain data pipelines for SFT, preference, and RL post-training data. - Own dataset quality, versioning, and reproducibility. - Turn research data recipes into production-grade, reusable components. - Scale model inference for data generation and model-based grading. - Design data formats and schemas that keep post-training datasets consistent and efficient to train on. - Collaborate with researchers and engineers to make sure data pipelines keep pace with the needs of cutting-edge language models. Qualifications - Strong software engineering skills. - Experience designing and building large-scale data pipelines for machine learning, ideally for LLM post-training. - Track record of running distributed data processing and model inference at scale. - Good understanding of post-training methods (e.g., SFT, RLHF, DPO) and how data shapes model behaviour. - Excellent communication skills. This is neither an exhaustive nor necessary set of attributes. Even if none of these apply to you, but you believe you will contribute to Cohere, please reach out. We value diverse backgrounds and perspectives at Cohere   FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Europe; New York; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Key Overview: As a Member of Technical Staff in Post-Training, you will train our large language models (LLMs) with reinforcement learning and develop methods that help them generalize beyond the distribution they were trained on. You will design the training recipes, environments, and evaluations that tell us whether a model has truly learned a skill or has only fitted its training tasks, and turn what works into the recipes behind our production models. You will work closely with the post-training data infrastructure, evaluation, and pre-training teams. Key Responsibilities - Design, run, and analyse large-scale RL post-training experiments (e.g., RLHF, RL from verifiable rewards). - Research and develop methods that improve out-of-distribution generalization, such as reward design, environment and task diversity, curricula, and regularization. - Build held-out evaluations that measure generalization to unseen tasks, domains, and formats, and that catch reward hacking and benchmark overfitting. - Diagnose training dynamics and failure modes, including instability, reward over-optimization, and capability regressions. - Turn successful research into robust, reproducible training recipes for production models. Qualifications - Strong research and software engineering skills, with hands-on experience training LLMs. - Experience applying reinforcement learning to LLMs (e.g., PPO, GRPO, RLHF, RLVR), ideally at scale. - Track record of work on generalization, robustness, or distribution shift, through publications or shipped models. - Rigorous experimental practice: clean ablations, careful controls, and sound conclusions from noisy results. - Experience with distributed training (e.g., JAX, PyTorch, FSDP, Megatron) is a plus. - Excellent communication skills. - Deep understanding of data quality principles and best practices: demonstrates willingness to dive deep into data while possessing strong intuition for assessing the quality of datasets and anticipating how different data characteristics will impact model training outcomes. Working Location This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.   FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote; Ireland; Europe; United States; Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team. We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include: - Building and maintaining usage tracking so that requests are metered accurately without impacting latency. - Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events. - Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers. - Working with Finance and Tax teams to meet compliance, audit and reporting requirements. - Enabling pricing and Growth experiments with Growth and product teams. - Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause. - Collaborating with Sales, FDEs, Finance and engineers across the company. Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers. REQUIREMENTS We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require: - Expertise in Python. - A strong background in backend development. - Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures. - Strong test design and security fundamentals. - Care and attention to detail when changing live systems that handle money. - The ability to learn a large existing system quickly and to debug complex production issues. Bonus: - Experience with payment processing providers, or with billing and usage-based pricing systems - Experience with stream processing or high-throughput event pipelines. - Experience working with finance, tax or audit requirements. - Experience with Kubernetes. LOCATION Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote; Ireland; Europe; United States; Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE Core Platform builds the foundations every other team at ElevenLabs builds on: how users, workspaces and permissions work across our products. Our systems sit on the path of every request and are relied on by millions of users and by enterprise customers, so correctness, security and safe rollout matter as much as speed. We are hiring full stack engineers (backend leaning) for two focus areas. Depending on the team you join, your responsibilities might include: Workspaces & User Management (serving external customers) - Building and improving the building blocks customers touch directly: API keys, login experience, analytics, admin tooling, workspace security and more - Working closely with Sales, FDEs and customer teams to turn enterprise and self-serve feedback into the right improvements, and helping large customers with complex organisational structures. - Shipping customer-facing features end to end, from backend services to the admin and settings UI. Permissions & Resources (serving ElevenLabs engineering teams) - Designing and building generic resource and permissioning services that product teams use to build features safely and quickly. - Solving hard, largely greenfield problems at scale, for example how a customer with a million agents assigns and manages access. - Working across product teams to understand their needs, and driving adoption with changes that don't require every team to rework their code. In both teams you will: - Scope work as part of a large existing system: understand what exists, what could go wrong on rollout, whether a migration is needed, and how downstream teams are affected. - Roll out changes safely and with minimal disruption to existing users, teams or systems. - Debug and operate what you build, working from customer reports, logs and code. - Own features from scoping to completion, with the support of experienced engineers who are happy to mentor. REQUIREMENTS We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require: - Expertise in Python. - A strong background in backend development, with comfort working across the stack where the work needs it. - Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures. - Strong test design and security fundamentals. - Care and attention to detail when changing live, business-critical systems, and the ability to learn a large existing codebase quickly. - Comfort with ambiguity: working out what should be built, and prioritising among competing signals. Bonus: - Experience with authentication, authorization or permissioning (OAuth, SSO/SCIM, RBAC or similar). - Experience with Kubernetes. - Experience building internal platforms or services used by other engineering teams. LOCATION Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote Workplace: Remote ABOUT US Parity is one of the world’s most experienced companies building the core infrastructure behind blockchain, the system that allows information and value to be shared securely without needing an intermediary. We’re laying the foundation for a better web which respects the freedom and data of individuals, and empowers developers to build better, more trustworthy online services. Our remote-first, global team develop open-source software that anyone can use or improve. This includes Polkadot https://polkadot.network/, Polkadot SDK https://substrate.io/, and Kusama https://kusama.network/ - key parts of the Web3 tech stack, the next generation of the internet. Our mission is to make Polkadot the most active and innovative community in blockchain, powering a new era of connected and decentralised applications. ABOUT THE TEAM We are looking to hire for our Applied Engineering function. ABOUT THE ROLE We are hiring a hands-on Tech Lead who bridges high-level team leadership with active technical contribution. This is a 50/50 hybrid role designed for an engineering leader who still loves writing code, diving into architecture, and building alongside their team. You will spend about half your time managing team dynamics, execution, and delivery, and the other half staying close to the codebase, contributing directly, conducting technical reviews, and helping navigate complex architectural trade-offs. If you are a former founder, entrepreneur, or seasoned Tech Lead who thrives at the intersection of hands-on engineering and people leadership, this role is built for you. WHAT YOU’LL DO - Balance Hands-On Coding & Leadership: Maintain an active coding presence (roughly 50% of your time), driving features, reviewing PRs, and staying embedded in day-to-day technical delivery. - Lead & Mentor Engineers: Coach and support a high-calibre team of ~9 engineers, fostering a healthy, high-trust environment focused on growth and delivery excellence. - Drive Architecture & System Design: Work closely with senior engineers and architects to design scalable Web3 systems, weigh trade-offs, and solve complex technical bottlenecks. - Delivery & Project Execution: Lead sprint planning, prioritization, and execution across complex technical workstreams in a distributed environment. - Stakeholder Alignment: Translate deep technical concepts into pragmatic delivery timelines for key stakeholders and cross-functional teams. - Team Operations & Hiring: Support technical hiring, onboarding, and continuous improvement of team processes and engineering standards. WHAT YOU’LL BRING - Hands-On Technical Depth: Strong background as a Software Engineer, Tech Lead, or Engineering Manager with a proven ability to write production-level code and architect complex systems. - Proven People Leadership: Experience managing or leading engineering teams, with a track record of supporting engineer growth, team culture, and delivery predictable execution. - Entrepreneurial Mindset: Prior experience as a founder, co-founder, or early-stage startup lead is highly desirable. - Web3 / Systems Familiarity: Strong interest or background in Web3, blockchain infrastructure, distributed systems, or low-level systems programming (e.g., Rust, Substrate, Go, or C++). - Pragmatic Delivery Skills: Strong ability to handle sprint management, dependency tracking, and cross-team communication without sacrificing technical rigor. - Remote-First Collaboration: Excellent asynchronous communication skills, operating comfortably in European or closely aligned time zones. About Working With Us Joining Parity means joining team mates who are genuinely excited about the impact their projects are having, and the opportunity to grow alongside some of the brightest minds in the Web3 space! You’ll work remotely and flexibly, while still getting to meet your team mates throughout the year at team and company-wide retreats. Upon receiving an offer, all candidates undergo a background check through Zinc https://zincwork.com/candidates, our trusted third-party provider. Team members will be taken on as a contractor via our UK entity. View our Applicant Notice https://www.parity.io/applicant-notice/ to see how we use your data. Parity is an Equal Opportunity Employer. We welcome diversity in our global team and care about everyone in our collective feeling included and welcome Is this position not quite your match? Browse https://www.parity.io/jobs/ our other open roles.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: The People Team at Notion exists to help build a generational company - one that enables people to do their best and most meaningful work. Hiring exceptional talent, at the right time and with care, is central to that mission. We’re looking for a Recruiting Coordinator to partner closely with Recruiters and Hiring Managers to create a thoughtful, well-run, and genuinely human candidate experience. This role sits at the center of our hiring process and plays an important role in how candidates experience Notion. This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: CREATE A CANDIDATE EXPERIENCE THAT REFLECTS NOTION You’ll be one of the first and most consistent touchpoints candidates have with Notion. From scheduling interviews to answering questions and resolving issues, you’ll help ensure every interaction feels organized, respectful, and intentional. You’ll collaborate closely with Recruiters and Hiring Managers to continually refine our processes—so candidates leave feeling excited about what we’re building, regardless of the outcome. COORDINATE INTERVIEWS WITH CARE AND PRECISION You’ll manage and schedule a high volume of interviews across primarily GTM roles, balancing speed with attention to detail. You’ll anticipate needs, communicate clearly, and keep candidates and interviewers aligned - making the process feel smooth and predictable, even as things move quickly. BUILD STRONG RECRUITING FOUNDATIONS This role is designed for someone early in their recruiting career who wants to build durable fundamentals. Over time, you’ll gain exposure to how we plan, execute, and scale hiring at Notion. With support from the team, you could take on light sourcing work, process improvements, and additional ownership as your skills grow - creating a strong foundation for future growth in recruiting, operations, or people-focused roles. SKILLS YOU'LL NEED TO BRING: - 2+ years of experience in recruiting coordination or interview scheduling, ideally in a high-volume environment - Strong organizational and prioritization skills - you’re proactive, reliable, and thoughtful about details - A steady, calm approach in fast-moving environments - Ability to navigate ambiguity with optimism - Clear, kind, and professional communication skills - you’ll represent Notion to a large and diverse group of candidates - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results NICE TO HAVES: - Experience supporting both GTM roles, including remote and in-person interview scheduling - Experience with Ashby, Workday, Slack - Experience in a high-growth or startup environment Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €68,000 - €76,000. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

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Location: Germany; London; Munich; Zurich; Berlin Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE We’re hiring Solutions Engineers to build Synthesia’s pre-sales function for the DACH region. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re someone who is excited by building whilst scaling, we’d love to hear from you. As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product. This is an incredible opportunity to join us as we become a multi-product company for the first time, and continue to scale across DACH. WHAT YOU'LL DO - Co-plan and support discovery calls with your AE to understand customer requirements, technical environment, and business challenges. - Design and execute repeatable demo methodologies that prove Synthesia's business value quickly, whether the customer is deploying Studio at scale, building Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product. - Build and maintain strong working knowledge of Synthesia's platform capabilities, roadmap, and positioning across all product lines, so you can speak to the use cases that drive value - Deliver demonstrations that speak to customer problems and tell a credible story of why Synthesia is the right solution. - Identify technical objections and integration questions as they come up, working with your AE and the broader ecosystem to find a path forward. - Contribute your assessment of technical fit and opportunity risk to help your AE shape account and deal strategy. - Keep your deal team and manager informed on deal status, timeline, and technical dependencies. - Identify, build relationships with, and actively enable technical champions within customer organizations so they can advocate for Synthesia internally. - Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments, troubleshooting issues and validating integrations with LMS, HCM, and content systems as they surface. - Partner with Enablement to complete certifications, stay current on new releases, and keep your demo and objection-handling skills sharp.   WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment (or equivalent technical customer-facing experience). - Delivers a strong standard demo aligned to the discovery points and agenda set with the AE, with a solid grasp of core demo technique (e.g., Tell-Show-Tell). - Applies established solution designs and best practices to the customer's use case, working with core ecosystem functions (Product, Customer Success) as the deal requires. - Identifies and surfaces deal risk and next steps based on what the customer tells you, escalating clearly to your AE so it gets actioned. - Working knowledge of MEDDPICC and Command of the Message, and can articulate why Synthesia is a fit for the prospect. - Resourceful: knows how to find the right person or tool internally, and is building their own network across the GTM organization. - Comfortable with the technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and eager to build depth quickly. - Self-motivated and organized, able to manage a growing book of POCs, demos, and customer conversations while hitting deadlines. - Willing to travel for customer discovery and on-site demos as needed. - You like staying ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from static methods to interactive practice and measurable skill development. - Strong written and spoken communication in English and German   WE'D BE PARTICULARLY EXCITED IF - Like working in a fast pace environment - Can also speak Spanish and or Italian - Based in Munich or London so you can spend time in our offices. This is a hybrid role, with 2-3 days a week in the office.   COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.

Location: Germany; London; Munich; Zurich; Berlin Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The role We’re hiring Senior Solutions Engineers to build Synthesia’s presales function in DACH. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling and best practices as we scale, not following an established model. If you’re excited by building while scaling, we’d love to hear from you. As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success and Product Marketing to run discovery, deliver demos, scope POCs and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product. This is an incredible opportunity to join us as we become a multi-product company for the first time and continue to scale across DACH. Sales cycle ownership - Co-plan and execute discovery calls to understand customer requirements, their technical environment and current business challenges. - Design and deliver compelling demonstrations that solve customer problems, quantify the value of solving those problems, and tell a clear, credible story of how Synthesia solves them better than anything else. - Understand and overcome technical objections and integration concerns; identify blockers early and develop solution paths with customers. - Support stakeholder workshops that connect Synthesia to the buyer’s broader technology strategy on complex, multi-stakeholder deals. - Partner with Account Executives to define account and deal strategy, advise on competitive positioning, assess opportunity stage, and forecast your book of business for leadership. Demo excellence - Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, designing Roleplay Sessions for skill uplift, or integrating Interactive Avatars into their product. - Identify, build relationships with, and actively empower executive champions within customer organizations so they can advocate for Synthesia internally. - Develop and maintain reusable assets across demo environments, use cases, integration templates, objections and industry playbooks, brought to life directly in Synthesia’s platform. - Support POC and pilot readouts as a business narrative, not a feature tour, learning to bring storytelling and executive presence to the room as you grow into more senior conversations. - Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity) and scalability for global deployments. Product and industry expertise - Maintain deep expertise on Synthesia’s platform capabilities across all product lines, roadmap and positioning to highlight value-driving use cases. - Develop deep vertical knowledge, establishing yourself as a subject matter expert and building trust with executive buyers. - Stay ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from current, static methods to interactive practice and measurable skill development. Ecosystem collaboration - Product: share customer and prospect product and competitive feedback with pre-sales leadership and Product, flagging pain points, missing capabilities and gaps that surface in your deals to help shape the roadmap. - Product Marketing: work with Product Marketing to understand and apply messaging and positioning in your deal cycles, and contribute to reusable assets like demo scripts and competitive battlecards. - Customer Success: brief Customer Success on technical context and champion relationships at handover, so your POCs and pilots convert cleanly into production deployments. - Enablement: review and enhance enablement content based on what works best in preparing team members for client engagements, and deliver and evaluate certification as needed to accelerate understanding in the commercial team. What we’re looking for - 5+ years of pre-sales, solutions engineering or customer-facing technical experience at SaaS companies. - Strong consultative discovery, stakeholder management and communication skills, with the ability to engage credibly with both executive decision-makers (CHRO, CLO, Head of L&D, CTO) and technical audiences (IT, security, developers). - Technical depth in at least one area (creation flows, APIs, integrations such as LMS, HCM, CRM and identity, security, or compliance) and a willingness to learn quickly across domains. - Fluency with sales methodologies such as MEDDPICC and Command of the Message, and comfort translating technical requirements into business value and ROI conversations. - A problem-solving approach built on gathering requirements, asking clarifying questions and adapting solutions to customer needs. - Excellent business and technical presentation skills, in person and remote, and the ability to explain complex AI and integration concepts clearly to both technical and non-technical audiences. - Self-motivated and organized, with the ability to manage multiple POCs, demos and customer conversations simultaneously while meeting deadlines. - A collaborative mindset; you thrive working with AEs, Product, Customer Success and other teams to drive customer and company success. - Product orientation and genuine curiosity about how customers use technology. - Willingness to travel to visit key customers for discovery, executive conversations and on-site demos. We’d be particularly excited if - You can also speak Spanish and/or Italian. - You’re based in Munich, Berlin, Zurich or London, so you can spend time in our offices. This is a hybrid role, with 2+ days a week in the office. Compensation We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.

Location: Zagreb Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them. You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes. A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business. What You'll Do Build the access lifecycle automation layer: Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention. Integrate our core systems: Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows. Manage identity and access at the backend: Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable. Deliver the Security controls programme: Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward. Administer and optimize business-critical platforms: Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion. Own endpoint automation: Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale. Drive SaaS and budget optimization: Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows). Document everything you build: Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception. Lead technical projects: Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go. Who You Are At least 3 years in IT support , systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments. Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues. Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment. An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates. API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform. Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations). Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike. Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency. Strong Plus Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling. Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar). Experience in high-growth, modern infrastructure environments. ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify). What We Offer As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems. This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Zagreb Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after. You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better. About You You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item. You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over. What You'll Do Delivering Excellent Internal Support: You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting. Troubleshooting Windows and macOS Devices: You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried. Supporting Identity, Access, and the Employee Lifecycle: You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices. Administering Everyday Platforms: You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use. Improving How We Work: You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records. Who You Are 2+ years in IT support, service desk, or a similar user-facing technical role Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs Working knowledge of Google Workspace or M365 user administration Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues Good written documentation habits: clear ticket notes and knowledge base articles Fluent English, written and spoken Nice to Have Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work Confident use of AI tools to speed up troubleshooting and documentation Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii Experience with meeting room and AV setups (Google Meet or Zoom Rooms) Experience in a fast-growing or regulated company What We Offer A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Директор по маркетингу / CMO в школу польского языка Polski Na Tak. Школа ищет директора по маркетингу в команду.

Location: Athens Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role We're looking for an IT Solutions Engineer who thinks like a systems builder - someone who doesn't just run internal infrastructure, but engineers it away where it shouldn't need a human at some point. This is a build-focused role on our IT Operations team. As we scale past 600 employees, our biggest lever is no longer closing tickets faster - it's removing the work that generates them. You'll own the automation and integration layer that connects our identity, HR, device, and SaaS-governance systems, so that provisioning, deprovisioning, and access lifecycle events happen reliably and automatically instead of by hand. You'll pair closely with our Solutions Engineer, help set the technical standard for how automations are built and documented, and work cross-functionally with Security, People Ops, and DevOps to design end-to-end solutions rather than point fixes. A DevOps and API background is exactly what this role is built around: you're comfortable reading API docs, wiring 2-3 systems together, scripting from scratch when a no-code tool won't cut it, and thinking about reliability, edge cases, and security from the first line. Above all, you're curious - about the systems you build, the people who depend on them, and how your engineering decisions impact the business. What You'll Do Build the access lifecycle automation layer: Own the design, build, and maintenance of automated provisioning and deprovisioning across our top applications by ticket volume. Implement birthright roles for our highest-volume employee profiles and HiBob-driven trigger events (joiners, movers, leavers) that flow through to downstream systems without manual intervention. Integrate our core systems: Build and maintain the integrations that tie HiBob → JumpCloud → Tequipy (and Google Workspace, Slack, Notion, and the wider SaaS estate) into one coherent, event-driven lifecycle. Use REST APIs, SCIM, and our self-hosted n8n instance to create complex, reliable workflows. Manage identity and access at the backend: Configure and debug SSO/SCIM and SAML flows in JumpCloud as our Identity Provider. Own SSO app integrations end to end, troubleshoot complex provisioning and authentication issues, and keep access governance clean and auditable. Deliver the Security controls programme: Build the automations behind our security and compliance initiatives - local admin removal, least-privilege enforcement - contributing directly to DORA, ISO 27001, and SOC 2 efforts. Security is embedded in every config and every script, not bolted on afterward. Administer and optimize business-critical platforms: Manage the technical backend of Jira Service Management as our ITSM platform - configuring workflows, request types, forms, and automations to streamline internal processes - alongside the wider Atlassian Suite, Slack, and Notion. Own endpoint automation: Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints (via Apple Business Manager), handling software deployment and OS-level configuration at scale. Drive SaaS and budget optimization: Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities, and implement the technical changes that reclaim them (e.g. license reclamation flows). Document everything you build: Proactively create and maintain technical documentation configs, automation flows, API maps - so that what you build can be run, understood, and extended by the rest of the team. Reliable, documented, alerted workflows are the standard, not the exception. Lead technical projects: Lead smaller technical projects end to end a new SSO app integration, a JSM form build-out, a new integration between systems - owning them from requirement to delivery, and providing technical guidance to the team as you go. Who You Are At least 3 years in IT support , systems administration, or IT/DevOps engineering, with hands-on expertise across Windows and macOS environments. Strong IAM experience: JumpCloud (or a comparable IdP) for SSO, SCIM, and SAML - including configuring integrations and debugging complex provisioning and authentication issues. Strong MDM / UEM experience: endpoint management via JumpCloud MDM (or Intune / Jamf), including profiles and scripts for zero-touch deployment. An automation-first mindset with real scripting skills - PowerShell, Bash, Python, or similar - to build reliable, scalable solutions from scratch, not just wire up templates. API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM). Experience with n8n or a comparable automation/iPaaS platform. Proficiency administering Google Workspace (or M365) and experience with ITSM tools - ideally Jira Service Management (workflows, request types, automations). Clear, concise communication in English across technical and non-technical audiences - able to explain configs and tradeoffs to Security, People, and Engineering alike. Advanced use of AI tools to accelerate troubleshooting, draft automations, and continuously raise the bar on operational efficiency. Strong Plus Familiarity with security frameworks (ISO 27001, DORA, SOC 2) and SaaS governance / management tooling. Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar). Experience in high-growth, modern infrastructure environments. ITIL 4 Foundation and JumpCloud Core Certification (or willingness to certify). What We Offer As a growing fintech with ambitious goals, we offer you the chance to make a real impact on the infrastructure that powers Finom's teams and products. You'll work with genuine ownership, autonomy, and the freedom to shape how we build and operate our internal systems. This is a role for a curious builder - someone who wants the internal platform to be a product, engineered to be reliable, automated, and secure by design. If the idea of deleting an entire category of manual work by building the right integration is what gets you out of bed, this is your team.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Athens Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We're looking for an IT Operations Engineer who puts internal users first. You'll be the person Finom employees turn to when something breaks, and you'll make sure they leave every interaction unblocked and well looked after. You'll join the IT Operations team and work day to day across Windows and macOS devices, identity and access, and the SaaS tools hundreds of Finom employees rely on. The team builds and owns the core platforms; you'll run them, support the people who use them, and spot where things could work better. About You You enjoy helping people and it shows. You stay calm under pressure, explain technical issues in plain language, and follow up until the problem is actually solved. You treat every ticket as a colleague who needs help, not a queue item. You're pragmatic and learn quickly. You don't need to build systems from scratch, but you think like a builder: you notice recurring issues, ask why they happen, and suggest a fix, a script, or a better process. You document what you learn so the next person doesn't have to start over. What You'll Do Delivering Excellent Internal Support: You'll be the first line of help for Finom employees through Jira Service Management and Slack. You'll triage and resolve requests within SLA, keep users updated, and close tickets with clear, friendly communication. You'll own the employee experience of IT, from a quick password reset to a stressful laptop failure before a big meeting. Troubleshooting Windows and macOS Devices: You'll diagnose and fix hardware, OS, software, and network issues on both platforms, remotely. You'll handle device enrollment and compliance issues in JumpCloud MDM, software installs and updates, and escalate complex cases with a clear write-up of what you've already tried. Supporting Identity, Access, and the Employee Lifecycle: You'll run day-to-day onboarding and offboarding tasks in JumpCloud, Google Workspace, and Torii, handle access requests and SSO issues, and follow our access governance and least-privilege practices. Administering Everyday Platforms: You'll handle user-level administration of tools like Jira, Confluence, Slack, and Notion, and help keep JSM request types, knowledge base articles, and workflows accurate and easy to use. Improving How We Work: You'll spot trends in tickets and flag recurring issues. Where it makes sense, you'll write a knowledge base article, a small script, or propose an automation to the team. You'll support security and compliance efforts (DORA, ISO 27001, SOC 2) by following procedures carefully and keeping good records. Who You Are 2+ years in IT support, service desk, or a similar user-facing technical role Hands-on troubleshooting of both Windows and macOS: hardware, OS, applications, peripherals, and network connectivity A strong customer service track record: patient, empathetic, and clear with non-technical colleagues, including under time pressure Experience with an ITSM or ticketing tool, ideally Jira Service Management, and working to SLAs Working knowledge of Google Workspace or M365 user administration Familiarity with an MDM (JumpCloud MDM, Intune, or Jamf) and an identity provider (JumpCloud, Okta, Entra ID) for everyday tasks like enrollment, password resets, MFA, and SSO issues Good written documentation habits: clear ticket notes and knowledge base articles Fluent English, written and spoken Nice to Have Basic scripting (PowerShell, Bash, or Python) and a curiosity for automating repetitive work Confident use of AI tools to speed up troubleshooting and documentation Exposure to security and compliance frameworks (ISO 27001, DORA, SOC 2) or SaaS management tools like Torii Experience with meeting room and AV setups (Google Meet or Zoom Rooms) Experience in a fast-growing or regulated company What We Offer A chance to shape the day-to-day IT experience of a growing fintech. You'll have real ownership of how employees are supported, room to grow your technical skills alongside an experienced IT Operations team, and a clear path toward systems administration and automation if that's where you want to go.   What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.