Вакансии

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking a driven, high-energy Outbound Sales Associate to join the Alternative Investment Distribution team. This individual will be the first point of contact for financial advisors who are not yet active on the iCapital alternative investment platform.  This is a high-volume, metric-driven inside sales role designed for professionals who thrive in a structured calling environment and are passionate about alternative investments and the wealth management industry. Responsibilities Introduce advisors to iCapital, secure platform registrations, build detailed advisor profiles, log all activity in the CRM, and nurture each relationship until the advisor completes their first trade. Execute 75+ outbound calls per day targeting financial advisors not currently trading on the iCapital platform. Work from prioritized prospect lists segmented by AUM, firm type, and alternative investment affinity. Deliver a compelling, concise platform introduction tailored to each advisor's practice. Guide financial advisors through the iCapital platform registration process from first call to completion. Conduct structured discovery calls to build rich advisor profiles including AUM, client demographics, alternative investment experience, product preferences, and compliance constraints. Overcome objections with a consultative, education-first approach. Identify each advisor's readiness level and tailor follow-up cadence accordingly. Coordinate with internal product specialists to deliver education, webinars, and content that accelerates advisor readiness. Drive advisors through the funnel to first trade, tracking and reporting conversion progress weekly. Log all call activity, contact details, advisor profiles, and next steps in the CRM (Salesforce or equivalent) in real time. Maintain accurate and complete records for every advisor in your territory. Flag high-potential advisors for escalation to Senior Relationship Managers. Qualifications Bachelor's degree in finance, business, economics, or a related field 2 - 5 years of outbound sales, inside sales, or financial services experience; experience in wealth management or investment platforms is strongly preferred Able to manage high call volumes in a structured sales environment FINRA Series 7 and Series 63 licenses required Strong verbal communication skills with the ability to engage sophisticated financial professionals confidently Proficiency with CRM tools, Salesforce preferred, and commitment to rigorous data entry Self-motivated with strong time management skills and a metric-oriented mindset Knowledge of alternative investments Experience selling into or supporting RIAs, wirehouses, or independent broker-dealers Experience with outbound sequencing tools such as Outreach Benefits The base salary range for this role is $80,000 to $100,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. WHAT YOU’LL DO - Full stack development, building models to consume, transform, and expose data to stakeholders and production systems - Drive a culture of experimental design, testing agenda, and best practices - Contribute to the culture of Ramp’s data team by influencing processes, tools, and systems that will allow us to make better decisions in a scalable way - Collaborate with Finance teams (e.g. GTM Finance, StratFin) to develop financial insights and influence business decisions - Work closely with data engineering teams to capture, move, store, and transform raw data into highly actionable insights, and partner with business teams to turn those insights into action WHAT YOU NEED - Minimum of 3 years of industry experience in Data Science / Software Engineering / Finance - Strong AI proficiency as a lever to quickly adopt new skills and subject matter - Track record of shipping high quality products and features at scale - Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions - Familiarity with financial metrics and processes (e.g. contribution profit, financial statements, monthly close) and / or B2B enterprise sales cycle metrics and processes - Strong knowledge of SQL (preferably Redshift, Snowflake, BigQuery) and how to write efficient SQL queries NICE-TO-HAVES - Experience with the modern data stack (Fivetran / Snowflake / dbt / Looker / Hightouch or equivalents) - Familiarity with BI tools (preferably Looker, Omni, Sigma, Hex or equivalent) and experience distributing data insights via reports and dashboards - Strong intuition on business strategy and customer empathy (ROI, growth channels, sales cycles, customer incentives) - Strong perspective on analytics engineering development cycle (data modeling, version control, documentation + testing, best practices for codebase development) - Experience partnering with finance teams or within the payments and financial technology space BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO: - Lead full-cycle recruitment processes, from sourcing and screening to closing and onboarding, ensuring a seamless and positive candidate experience. - Identify and engage with passive candidates through various channels, including online platforms, networking events, and industry connections, to build a strong, diverse talent pipeline. - Drive initiatives to ensure diverse hiring practices and build a team reflective of our values and culture. - Utilize metrics and analytics to track recruiting performance, identify areas for improvement, and optimize processes to achieve hiring targets, reporting regularly to hiring partners. - Develop and execute our campus recruiting strategy, building relationships with universities and student communities, and representing Sierra on campus through recruiting events, career fairs, and other programs that build awareness and attract exceptional early-career talent. - Help build and run Sierra’s internship and early-career programs, from campus recruiting and events to creating a high-quality intern experience that engages, develops, and converts exceptional early talent. WHAT YOU'LL BRING: - 5+ years of full-cycle or university recruiting experience, preferably in a fast-paced, high-growth tech environment. - Proven ability to develop and execute recruiting strategies that align with business objectives. - Proficiency in using recruiting metrics and data to inform decisions and improve processes. - Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra’s goals. - Relationships with career centers, student orgs, faculty, and ambassadors. - Experience in planning and executing campus engagement strategies, across universities through targeted events and partnerships. EVEN BETTER... - Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization. - Ability and willingness to travel during peak recruiting cycles and work flexible hours as needed - An interest in building from the ground up: launching intern programs, designing early talent hiring process OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We’re looking for an IT Site Specialist to join our IT Team at Ramp based in our San Francisco office! This is a temporary full-time on-site role that blends hands-on, in-person site support with ownership of our core SaaS application stack, and we weigh both sides equally. On the site side, you’ll be the primary IT presence in SF — owning deskside support, onboarding/offboarding, endpoint and AV support, and office inventory. On the application side, you’ll administer the tools the whole company depends on — Okta, Google Workspace, Slack, JAMF, and a growing set of SaaS platforms — owning provisioning, access, portfolio, renewals, integrations, and automation. We’re looking for someone who takes pride in running a smooth on-the-ground operation while also thinking like a systems owner who scales IT through automation and sound identity practices. WHAT YOU’LL DO - Provide in-person support at our San Francisco office 5 days/week, acting as the site’s primary IT point of contact. - Perform IT Support Specialist (L4) duties, encompassing all responsibilities of the IT Support Specialist role. - Provide deskside/walk-up support and resolve IT tickets end-to-end. - Handle advanced troubleshooting and internal escalation before handoff to Pod 2 – IT Engineering. - Triage and field support requests across tickets, email, Slack, and the team-it-ops and help-it distros; proactively work to minimize volume and improve SLAs. - Direct and review Serval (AI support agent) workflow runs — step in when automated resolution fails, and contribute workflow builds and guidance improvements. - Coordinate application onboarding/offboarding tied to lifecycle events (joiner/mover/leaver) — provisioning, deprovisioning, and access changes across the SaaS stack. - Administer core applications (Okta, Google Workspace, Slack, JAMF, and other SaaS tools): user lifecycle, group/role management, and SSO/SCIM integrations. - Own application portfolio management — seat counts, usage tracking, and license optimization. - Manage SaaS renewals — tracking contract dates and coordinating renewals/cancellations. - Partner with Pod 3 on SaaS App Strategy execution from an operational/usage standpoint. - Build and maintain integrations and automations to reduce manual work and enforce least-privilege access. - Manage on-site hardware inventory, lifecycle, and procurement coordination — stock levels, reorder requests, and coordinating with fulfillment vendors (e.g., Firstbase, SHI, CDW, Amazon). - Support AV/conference room reliability in the SF office. - Take ownership of small and large projects, partnering with internal and external teams to deliver. - Perform recurring audits on application licenses, access, and hardware; drive remediation. - Create technical and user-facing documentation; push the team toward industry best practices. - Be an advocate for our users — understand their challenges and remove blockers with empathy. WHAT YOU NEED - Minimum 4 years of technical experience in an enterprise-size organization, with hands-on experience in both on-site IT support and SaaS/application administration. - Strong knowledge of our core tech stack: Okta, Google Workspace, Slack, JAMF, and modern SaaS tools. - Solid understanding of User Lifecycle Management, identity/access management, and least-privilege principles. - Experience with SSO/SCIM provisioning and building integrations or automations across SaaS platforms. - Experience managing SaaS application portfolios, license optimization, and vendor renewals. - Experience with deskside support, ticket resolution, and knowing when to escalate to an engineering team. - Comfort owning the physical site experience — endpoint troubleshooting, AV, and inventory — alongside back-end application administration. - Strong attention to detail, execution-oriented, and comfortable owning ambiguous, cross-functional work. NICE-TO-HAVES - Experience in high-growth startups. - Experience managing macOS/Windows in hybrid/remote environments. - Scripting/automation experience (e.g., Python, API integrations, workflow tools). - Experience with AI-assisted support tooling and workflow automation (e.g., Serval or similar). - Experience coordinating hardware procurement with fulfillment vendors (e.g., Firstbase, SHI, CDW). - Okta Certified Professional / Administrator. - Slack Certified Admin. - Google Workspace Administrator experience. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Europe; London; United States; New York; United Kingdom; Toronto; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why this role: The Data Abstractions & Tools team is the group inside North responsible for how users bring their data into the platform and put it to work. We own the systems that let users upload, organize, and share their files and knowledge bases, the framework for extending agents with skills and third-party integrations, and the data-sync pipeline that connects enterprise data sources to North's agents. North connects to a growing set of external tools and data sources so its agents can act on a user's real workflow. This role owns the integration pipeline end-to-end: adding new integrations to the platform, helping other engineers do the same, and becoming the owner of the process that makes that repeatable. You will also create the evals and tests that make sure those integrations work as expected and keep working as the platform evolves. In this role, you will: - Build new integrations (tools) on the North agentic platform, and maintain the ones already in production. - Own the integration pipeline: the process for adding a new tool, from design to shipping to ongoing maintenance. - Help other engineers add integrations of their own, and raise the bar for how the team does it. - Create evals and tests to make sure integrations work as expected and alert on regressions. - Tune tool descriptions to improve performance based on feedback and evals. - Use AI actively in your work, while staying accountable for the quality and reliability of what you ship. You may be a good fit if: - You have shipped production code and are comfortable building integrations against external APIs. - You have a background in evaluating agentic systems (ideal), or at minimum know what an eval is and are comfortable with prompt engineering and tool-description tuning. - You excel in fast-paced environments and can execute while priorities are a moving target. - You bring high agency: you learn quickly and drive change without waiting for perfect instructions. - You've owned things end-to-end before and care about the quality of what ships, not just that it shipped. - You enjoy helping other engineers succeed, not just shipping your own work. Working Location: This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote - US Company Description: Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. What You'll Do: You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service. Responsibilities: Lead technical design discussions and produce clear design documents Drive the implementation on large features Shape coding methodologies and best practices The Right Fit: 7+ years of OOP (Java, Rust, C++, C#, etc)  in an enterprise environment, with a heavy focus on backend development Experience building large scale software systems running on thousands of servers Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code) Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java or Rust Experience with developing host-managed SMR solutions Experience with discovering and implementing performance improvements, including CPU and IO Familiarity with hard drive performance and optimization Experience building and interpreting models, dashboards, or reports Understanding of Linux internals and file systems Required for all Backblaze Employees: Good attitude and willingness to do whatever it takes to get the job done Strong desire to work for a small, fast-paced company Desire to learn and adapt to rapidly changing technologies and work environment Rigorous adherence to best practices Relentless attention to detail Excellent interpersonal skills and good oral/written communication Excellent troubleshooting and problem solving skills Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work plus a generous stipend to personalize your  workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is: Non-Bay: $175,000 - $200,000 Bay Area: $200,000 - $225,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. What You'll Do: You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will develop host-managed SMR support for the storage platform, optimizing for throughput and costs. Responsibilities: Lead technical design discussions and produce clear design documents Drive the implementation on large features Shape coding methodologies and best practices The Right Fit: 10+ years of OOP (Java, Rust, C++, C#, etc)  in an enterprise environment, with a heavy focus on backend development Experience building host-managed SMR support for storage systems Experience benchmarking IO performance and resolving bottlenecks Experience building large scale software systems running on thousands of servers Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code) Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward Applies analytical thinking to ambiguous problems Bonus points for: Experience with discovering and implementing performance improvements, including CPU and IO Familiarity with hard drive performance and optimization Experience building and interpreting models, dashboards, or reports Understanding of Linux internals and file systems Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work plus a generous stipend to personalize your  workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is: Non-Bay: $205,000 - $230,000 Bay Area: $245,000 - $265,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. WHAT YOU'LL BRING - Language fluency - professional fluency in both Spanish and English - 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]." - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. WHAT YOU'LL BRING - Language fluency - professional fluency in both Brazilian Portuguese and English - 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]." - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Mexico; Colombia; Costa Rica; Argentina; Venezuela, Bolivarian Republic of We're hiring a HVAC Estimator for a U.S.-based commercial mechanical contractor. This is a newly created position , and it is first and foremost an estimating seat. The company wants one person who can own commercial HVAC estimating end-to-end — take-offs, pricing, bid packages — and become the internal authority on how they bid work. As you learn their processes, the role expands to include project management support. That's the secondary half of the job, and it grows over time rather than starting on day one. Their current project mix is hospitality — hotels, resorts, restaurants — plus office buildings. They are actively expanding into data centers, hospitals and medical facilities, government projects, and high-rise commercial . You'll work directly with the leadership team, not through layers. This is a long-term hire. Your primary role: HVAC estimating This is where you'll spend most of your time. Prepare complete estimates for commercial HVAC projects from drawings and specifications Execute detailed material and equipment take-offs — ductwork, sheet metal, air handling equipment, piping, insulation, hangers and accessories Build labor pricing using U.S. labor rates and productivity factors Solicit, review and level subcontractor and vendor quotes Analyze scopes of work, identify exclusions and qualifications, and flag scope gaps before they become change orders Raise RFIs and process addendums during the bid period Assemble and submit complete, competitive bid packages within deadline Build and maintain the company's cost databases, estimating templates and standardized workflows Conduct post-bid reviews to improve accuracy and margin over time Your secondary role: project management support Once you're established in the estimating seat, you'll take on a growing share of this. Prepare and track submittals Assemble closeout documentation Plan management and document control Support change order pricing and scope adjustments Requirements Mechanical Engineering degree Hands-on HVAC estimating experience — you have personally priced commercial HVAC scope: ductwork, sheet metal, equipment, piping, and the associated labor U.S. market experience — you've worked to U.S. codes, labor rates and estimating conventions Availability to work full-time during U.S. business hours Plus: Minimum 5 years of relevant experience Experience on large commercial HVAC projects Strong Bluebeam skills Experience with Procore Professional working English, written and spoken Nice to have Engineering license (P.E. or local equivalent) Previous experience supporting project management on commercial construction AutoCAD or Revit for light drafting and markups Experience in hospitality, data center, healthcare or government projects ASHRAE or SMACNA familiarity Strong written communication — this is a remote role on a distributed team Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: New York, NY (HQ); San Francisco, CA; Toronto, ON Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Customer Activation Manager at Ramp, you’ll help partner-sourced customers improve how they manage their finances. You’ll own a book of approximately 80 customers, guiding them through implementation and helping their teams adopt new workflows, including Ramp’s AI and agentic finance capabilities. This role goes beyond getting customers live. You’ll work with finance leaders, their teams, and external partners to understand what needs to change, address resistance, and make sure customers see measurable value from Ramp. We’re looking for someone who’s led customers through change, is comfortable working with CFOs and Controllers, and uses AI regularly in their own work. WHAT YOU’LL DO - Guide partner-sourced customers from implementation through ongoing workflow adoption, with accountability for time to value and business outcomes. - Build a change management plan for each account: identify stakeholders, understand what’s slowing adoption, and help customer teams work through it. - Help CFOs and Controllers measure Ramp’s impact, including improvements in close cycles, spend visibility, variance reduction, and ROI. - Manage relationships across the customer’s organization, including finance leadership relationships you’ll own independently. - Use AI to prepare for calls, build customer materials, synthesize data, spot account risks, and reduce repetitive work. - Help customers evaluate and adopt Ramp’s agentic finance capabilities, including the changes these workflows require in their teams’ day-to-day work. - Work with Channel Partner Managers, Partner Consulting, Account Executives, and Technical Consulting to coordinate implementations and identify opportunities to expand Ramp’s use. - Share recurring customer needs, product gaps, and feedback with Product. WHAT YOU’LL NEED - 5+ years in customer success, consulting, implementations, or a similar customer-facing role, with a consistent record of delivering customer outcomes and exceeding goals. - Experience driving workflow adoption and managing organizational change, including navigating stakeholder resistance. Finance or fintech experience is helpful but not required. - Regular, hands-on use of AI to prepare for calls, synthesize information, create customer-facing materials, and automate repetitive tasks. - The ability to build a business case for workflow changes and explain their financial impact to CFOs and Controllers, connecting implementation progress to business results. - Enough technical depth to work with Product and Engineering on integrations, APIs, and workflow design, and explain those topics to customers. - Success in a fast-paced GTM environment, ideally at a SaaS or fintech company. - Strong collaboration skills and the ability to get work done across Sales, Product, Operations, and other GTM teams. NICE-TO-HAVES - Experience helping customers adopt AI-powered or agentic workflows, with an understanding of what gets in the way of adoption. - Familiarity with FP&A, accounting platforms such as NetSuite, Sage, QuickBooks, or Xero, expense management, or other finance workflows. - Measurable results in expansion, retention, or time to value. - Experience at a company where AI was central to the product or how the team worked. - Experience managing 50+ customers at once, prioritizing across accounts, and turning open-ended problems into clear plans. - Experience working with third-party partners or consultants on customer activation and new use cases. - Experience in a high-growth company or startup, where priorities and processes change quickly. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Toronto, ON Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Business Development Representative in our Toronto office, you will be focused on building Ramp’s presence in the Canadian market. In this high-velocity, high-impact outbound role, you will create qualified opportunities for Ramp’s Account Executives and bring in high-quality pipeline. Our sales organization is looking for someone who is hungry, highly coachable, self-motivated and has a natural inclination for selling – a builder who can perform in ambiguity. As part of our early-stage team, you’ll act as the initial point of contact in prospecting and qualifying leads. If you’re eager to make an impact, embrace challenges and are passionate about playing a key role in defining Ramp’s presence in Canada and accelerating growth in this new market, this role is for you. WHAT YOU’LL DO - Source new business across Canada through outbound prospecting and outreach - Identify the right finance, operations, and executive stakeholders within target accounts. - Execute thoughtful, personalized multi-channel outbound campaigns - Run confident cold calls and consultative discovery - Clearly articulate and tailor Ramp’s value to prospective customers - Handle objections with curiosity, composure, and persistence. - Maintain accurate activity, account, contact, and opportunity data in Salesforce. - Collaborate cross-functionally on feedback, competitive insights, local-market learnings WHAT YOU NEED - AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment. - Grit, ownership, and resourcefulness - Strong written and verbal communication - Strong research, organization, follow-through, and attention to detail - Dedication to consistent self-improvement - Self-starter with a high sense of urgency - Comfortable operating in a fast-paced environment - Ability to work 3x a week in Ramp’s Toronto office NICE TO HAVE - Professional proficiency or native-level fluency in French - Experience exceeding quota in a B2B SDR/BDR or other outbound sales role. - Experience selling B2B software, financial services, fintech, or to finance/exec teams. - Experience with Salesforce, Sales Navigator, ZoomInfo, Outreach. - Familiarity with the Canadian business or fintech landscape. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers people to perform at a higher level through a deeper understanding of their bodies and daily lives. We handle massive amounts of data continuously streaming up to the cloud from people improving their health and wellness - from the world’s greatest athletes to people managing and seeking to improve their health and longevity.   The Platform Software org focuses on building features that retain our member’s trust through security, expand our global presence through international expansion, as well as drive our developer experience.   As a Product Manager on the Platform Team, you will define and drive the strategy and roadmaps, for our Identity team and our internationalization team. You will drive direct member facing improvements for members all over the world, helping them securely access and control their accounts and data. Own the end-to-end identity platform, including authentication, authorization, identity lifecycle systems, while delivering seamless member-facing experiences across mobile, web. You will also drive a coordinated roadmap on our international expansion across multiple languages and decide expansion strategy directly impacting bookings. RESPONSIBILITIES: - Take ownership of key company metrics related to member account security, login and access conversion rates, usage rates of login controls, and other relevant indicators that report up to the executive team. - Set a product strategy, roadmap, and measurable goals for your product area and team. - Manage end-user experiences, including login across mobile, web, and API. - Balance security with user experience for a product worn and utilized daily across the globe. - Collaborate with Engineers and Analysts to break down and prioritize user needs, and to scope and define detailed product requirements. - Collect and analyze internal and external customer needs and feedback through rigorous research and testing methodologies. - Conduct in-depth analysis to formulate compelling business cases for new product ideas and to assess the performance of launched features. - Develop and manage relationships with third-party suppliers, vendors, and services to ensure smooth operations. - Facilitate product discovery, development, and delivery for new products and improvements across mobile and back-end infrastructure. - Collaborate cross-functionally with Software, Information security, Finance, Marketing, Growth, and other departments to drive business strategy and integration of critical workflows. QUALIFICATIONS - Proven experience in Product Management with a clear record of successful delivery and impact collaborating with a highly technical engineering team. - Deep analytical skills and a bias for data driven decision making. - Experience with SQL/Amplitude/Sigma for data analysis is a plus (and will be required to learn on the job). - Experience with AI tools to drive productivity and data analysis. - Experience working with security teams and translating security requirements to product deliveries. - Experience working on subscription products, within a DTC company/team, and/or on both mobile and web products is preferred. - Experience coordinating across multiple teams and stakeholders to deliver business impact. - Curiosity led and willingness to learn and grow in a fast paced environment. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $155,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for a staff software engineer to be a technical leader on our Metadata team, which owns the metadata layer of the dbt platform — the discovery API, catalog, lineage, and run history services that let customers understand, trust, and act on what their data is doing. As a Staff Software Engineer , you'll contribute to the technical direction for the team. You'll own the architecture of major subsystems, lead complex projects that span multiple engineers, and raise the bar for design and code quality across the team. You'll spend your time on the hardest technical problems, and multiply the team through design reviews, coaching, and mentorship. This is a full-time, fully remote position. We do expect the successful candidate to come to the Oakland, CA office from time to time. Technologies You'll Use Python, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog What You'll Do Lead the design and delivery of complex, team-level projects across the Metadata services, coordinating development across multiple engineers Independently design and develop the architecture of new subsystems, and own team-level subsystems end to end Use AI tooling and agents — across development and SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans Review and approve technical designs, ensuring they meet a high quality bar, and identify design deficiencies before they ship Drive technical initiatives across the team's responsibility areas — discovery API, catalog, lineage, and run history Set and uphold design, architecture, and coding best practices, and hold teammates accountable for code quality Coach and mentor engineers, demonstrably improving the quality of code across the team Write technical specs, document common components, and keep the team accountable for necessary project documentation Fix and optimize critical parts of the codebase, drive incident follow-through, and advance the reliability and performance of the services you own Participate periodically in the on-call rotation Skills We're Looking For 8+ years of software engineering experience with a track record of leading complex, team-scope technical work to completion Deep expertise designing and owning subsystems in distributed, cloud-based systems Demonstrated ability to set technical direction for a team and drive multi-engineer initiatives across an area of ownership Excellent design and architecture judgment; identifies design flaws in existing systems and proposes sound solutions with clear trade-offs Writes exemplary, well-tested code that serves as a model for others, and reliably estimates and delivers sprint to sprint Strong track record of raising quality through code review, coaching peers, and enforcing accepted engineering practices Experience partnering with QE on test strategy and owning operational health — incidents, post-mortems, reliability, and performance Proficiency in a modern backend or systems language such as Python, Java, C++, or C# Hands-on experience with cloud platforms (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and managing dev infrastructure Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to author, review, and synthesize SDLC artifacts — and able to model those practices for a team Bonus Skills Experience in data processing (ETL, ELT) and/or cloud-based data platforms Experience architecting metadata, catalog, lineage, or discovery/search systems Experience with GraphQL APIs and high-throughput, multi-tenant data services Familiarity with the analytics engineering workflow and the dbt ecosystem The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $196,033 — $245,041.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: New York, New York, United States About the Role iCapital is looking to hire an Analyst to join and support the Structured Investments team. This role will assist with the management, development, and maintenance of the structured investments eco-system on the platform for our clients. The iCapital Solutions team develops and manages the technology platform experience with many of iCapital’s largest clients, including investment banks, broker dealers, private banks, and RIAs throughout the United States. This individual will be responsible for supporting senior members of the team in developing and executing our company’s strategy and solutions in the structured investments market. Responsibilities Assist with supporting the development and execution of the company’s overarching strategy aimed at supporting the Structured Investments business line. Support the development of new and existing relationships with investment banks, third-party distributors, and distribution partners to advance the product category for the company. Maintain synchronization across various industry groups to deliver a robust platform solution addressing key stakeholders’ needs. Lead projects and provide strong analytical support to teammates. Compile, maintain, and analyze large data sets. Develop presentations with comprehensive data and analysis for internal meetings and projects. Work alongside the Client Solutions team to develop meaningful measurements of success. Work with internal technical partners to create a product offering that meets the needs of our clients. Drive process improvement by leveraging the use of technology. Qualifications Bachelor’s degree in a related field 1+ year(s) of relevant experience in trading, business development, or relationship management in the financial market industry or internship within a relevant field Strong analytical and problem-solving skills and a high level of attention to detail Strong written and verbal communication skills Able to successfully operate in a fast-paced environment Strategic mindset and able to work independently Demonstrated client service skills with stakeholders and clients Excellent organizational skills Desire to work in a cross-functional and collaborative environment Proficient in Excel and PowerPoint Series 7 and 63 certifications are preferred; or otherwise attained within 90 days of hire Benefits The base salary range for this role is $70,000 to $80,000.  This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Customer Success Managers at Ramp drive value for customers and revenue for the business by ensuring fast, effective onboarding and activation of newly closed customers. As a Senior Scaled CSM, you’ll play a critical role in delivering high-quality outcomes at scale while helping shape the processes, playbooks, and customer strategy that fuel Ramp’s growth. You’ll own a high-volume portfolio of micro-SMB and micro-MM customers, balancing efficiency and personalization through strong judgment, structured execution, and thoughtful use of scalable motions. This role is ideal for someone who thrives in fast-paced environments, operates with high ownership, and consistently drives customer outcomes. WHAT YOU’LL DO - Own the end-to-end onboarding and activation of a large portfolio of micro-SMB and micro-MM customers, driving customers to full Ramp adoption within 60 days through efficient, scalable motions. - Lead onboarding with strong executive presence, setting clear agendas, controlling call flow, and driving as much progress as possible in minimal touchpoints. - Ensure fast, thorough, and complete implementation by educating customers on Ramp functionality, best practices, and the “why” behind key workflows. - Confidently navigate and position Ramp’s full product suite, including Cards, Bill Pay, Travel, Treasury, and Accounting integrations, tailoring recommendations to customer workflows and business goals. - Deeply understand customer workflows, pain points, and blockers, and problem-solve alongside Product, Engineering, and Support when needed. - Drive revenue by minimizing implementation delays and reinforcing the value of Ramp as a core financial operating system. - Use customer data, usage signals, and patterns to prioritize outreach, identify risk, and intervene proactively. - Balance implementation work, follow-ups, proactive outreach, and group onboarding while maintaining a high bar for quality. - Partner closely with Product to surface customer feedback, identify trends, and influence roadmap priorities. - Identify opportunities to automate, standardize, and improve onboarding processes, contributing to playbooks, enablement materials, and scalable best practices. - Act as a multiplier for the team by sharing insights, patterns, and coaching peers through examples and collaboration. - Help maintain an industry-leading customer experience while operating at high volume and pace. WHAT YOU’LL NEED - 5+ years of experience in Customer Success, Account Management, Sales, or a related customer-facing role in B2B SaaS. - Proven success managing a high-volume book of business while consistently driving customer outcomes. - Strong executive presence with the ability to lead confident, structured customer conversations and handle objections effectively. - Experience balancing scale and personalization through group onboarding, automation, and targeted 1:1 engagement. - Comfort working cross-functionally with Product and Engineering to share feedback, troubleshoot issues, and ideate solutions. - Data-informed mindset with experience using metrics and signals to guide decisions and assess risk. - Proven track record of meeting or exceeding key performance metrics in fast-paced environments. - High adaptability and comfort navigating ambiguity in a scaling organization. - Strong curiosity about product design and the ability to communicate why Ramp works the way it does. NICE TO HAVES - Bachelor’s degree from an accredited university. - Experience with accounting or ERP systems such as NetSuite, QuickBooks, Xero, or Sage. - Background in financial services, fintech, or payments. - Experience at a high-growth startup or in a scaled Customer Success organization. - Prior experience contributing to enablement materials, playbooks, or process improvements. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Scaled Customer Success owns the onboarding, activation, and growth of Ramp’s self-service customers. We are placing a big bet on the belief that there is significant untapped potential in our self-service accounts. As an early member of the team, you will have the opportunity to help build and refine Ramp’s Customer Success organization and define the scaled customer implementation motion to drive activation and retention. WHAT YOU’LL DO - Become an expert in the full range of integration and configuration options for Ramp’s suite of products, and in turn driving efficient, thorough, and complete onboarding of new Ramp customers at scale - Directly own micro-SMB and SMB accounts 1:1, ensuring they can fully onboard onto Ramp in 60 days and <2 calls - Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach - Partner closely with the Product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed - Identify areas of opportunity where we could automate and scale the onboarding process to cover more clients - Help us maintain an industry leading satisfaction rate with our customers - Have the ability to grow, develop and learn in a fast-paced, start-up environment WHAT YOU’LL NEED - Minimum 3 years of experience in sales, customer success, or product operations experience in a B2B organization - Exceptional project management and time management skills - Excellent verbal and written communication skills - Desire for ownership and growth in the role over time - Proven track record meeting weekly or monthly KPIs - Experience with owning a high volume book of business of 100+ customers at at time - Ability to anticipate customers’ needs and position product solutions accordingly NICE TO HAVES - Experience with accounting software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) - Experience with financial services sales - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Run the operating cadence for Product & Engineering: own planning cycles, roadmap workflows, initiative tracking by region and channel, sequencing, and team initiatives - Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity - Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned - Coordinate cross-functional initiatives that span Product, Eng, Design, Legal, Sales, and Ops teams—driving alignment, timelines, and accountability - Partner with product, eng and marketing leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution - Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes - Build our outbound operations playbook in partnership with Legal and continuously improve it so we can scale with quality and intention WHAT YOU’LL BRING - 6-8+ years of experience in Product Operations, Business Operations, or Program Management in a high-growth, product-led company - Proven track record building and scaling operational processes from scratch - Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations - Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels - Experience partnering closely with Legal, Product, and Engineering, including third-party vendors - Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick - Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus EVEN BETTER… - Experience with outbound communications compliance — TCPA, do-not-call, SMS sender registration, or similar calling/messaging regulations in the US or internationally - Experience at an early-stage startup or scaling product org - Familiarity with OKR frameworks, roadmap tools, or product analytics platforms - Background in product management, engineering, or consulting/strategy with deep operational exposure OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.