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Location: Athens, Greece; Straža, Serbia; Istanbul, Turkey; Warsaw, Poland; Tiranë, Albania; Tbilisi, Georgia Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Cloud Data Architect to join the relevant team and support data driven decision making of the organization by developing the appropriate corporate data warehouse/s, corporate data lake/s, cubes for self-service reporting, and advanced analytics & AI deliverables. As a Cloud Data Architect, your responsibilities will include: Design, build and evolve scalable Enterprise Data Warehouse, Data Lake and Lakehouse architectures on Microsoft Azure, aligned with enterprise architecture principles, security requirements and cloud best practices. Architect data solutions using Microsoft Fabric and Azure Databricks as core components of the enterprise data platform , selecting and integrating capabilities according to workload and architectural requirements. Design modern data ingestion and orchestration patterns using Microsoft Fabric Data Factory and Azure Data Factory , supporting batch and incremental ELT/ETL workloads across heterogeneous enterprise systems. Design and implement Medallion Architecture patterns (Bronze, Silver and Gold) using Delta Lake/Lakehouse technologies to provide scalable, governed and reusable enterprise data products. Integrate diverse data sources, including CRM, ERP, digital platforms, operational applications, APIs, multimedia sources and custom enterprise systems . Design scalable analytical and semantic architectures using Microsoft Fabric, Power BI and Databricks , supporting both centrally governed enterprise reporting and self-service analytics. Apply data democratization and self-service analytics principles , ensuring secure, scalable and governed access to trusted enterprise data. Lead and support Master Data Management (MDM) initiatives, establishing consistent and governed master entities and golden records across enterprise systems. Work closely with Data Engineering, Business Intelligence, Data Governance, Data Science and AI teams to translate business and technical requirements into robust end-to-end data architectures. Establish architecture standards for data modelling, integration, data quality, metadata, lineage, security and lifecycle management . Design architectures that support AI and Machine Learning workloads , enabling governed access to enterprise data for advanced analytics, ML and AI applications. Monitor and optimize data platform architecture and workloads, balancing performance, scalability, reliability and cloud cost efficiency . Define and promote CI/CD, Infrastructure-as-Code and DataOps practices for enterprise data solutions. Stay current with developments across Microsoft Fabric, Azure Databricks and the broader Azure data ecosystem , recommending architectural improvements and new capabilities where they provide measurable business value. Provide technical leadership, architectural guidance and mentorship to Data & Analytics teams on modern cloud data architecture and engineering practices. Maintain comprehensive and up-to-date architecture documentation, standards, design patterns and technical decision records . What we look for: Proven experience as a Cloud Data Architect, Data Architect, Senior Data Engineer or equivalent , designing and delivering modern cloud data platforms. Strong hands-on experience with the Microsoft Azure data ecosystem , particularly: Microsoft Fabric , including Lakehouse, Data Factory, OneLake, Warehouses and Power BI. Azure Databricks , including Delta Lake, Lakehouse and Medallion Architecture patterns. Azure Data Lake Storage (ADLS) . Azure Data Factory / Fabric Data Factory . Strong understanding of modern Enterprise Data Warehouse and Lakehouse architectures , dimensional modelling and enterprise data modelling principles. Hands-on experience designing ETL/ELT pipelines , incremental data ingestion and integration patterns across complex enterprise environments. Strong SQL/T-SQL skills and experience working with large-scale analytical datasets. Experience with Python, PySpark, Spark and Databricks notebooks is highly desirable. Strong knowledge of Power BI , semantic modelling and DAX, particularly within the Microsoft Fabric ecosystem. Experience with data governance, metadata management, data lineage and Master Data Management concepts and technologies. Understanding of cloud security, access control, networking, performance optimisation and FinOps principles within enterprise data platforms. Experience with Azure DevOps, Git and CI/CD practices for data engineering and analytics solutions. Relevant Microsoft and/or Databricks certifications are highly desirable. Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, Mathematics or another relevant discipline . Strong analytical and problem-solving skills, with the ability to translate complex business requirements into scalable technical architectures. Strong commitment to quality, delivery and collaborative teamwork across business and technology functions. Excellent command of English; additional languages are considered an advantage. What we offer: Competitive remuneration package. Work in an international, dynamic, and collaborative environment. Two free vouchers per year from PeopleCert's certification portfolio. Continuous learning and professional development opportunities. Exposure to international facilities and workplace operations. Opportunity to contribute to sustainability and workplace improvement initiatives. If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multinational organisations and government bodies for the development and delivery of standardised exams. Delivering exams across 200 countries and in 25 languages through state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realise their life ambitions. Quality, Innovation, Passion, Integrity, Clarity and Velocity are the core values that guide everything we do. Our offices in the UK, Greece, Cyprus, and India foster a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to reflecting the diversity and inclusion of our customers and the communities in which we operate. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Brighton, United Kingdom We’re FuturLab, the award-winning game studio behind PowerWash Simulator, the Velocity series, Peaky Blinders Mastermind, and many more awesome games. We are looking for an experienced game designer with a strong eye for detail and a passion for creating unique unorthodox experiences to join our team on a 6-Month Fixed Term Contract. Working closely with the Design Director, the Senior External Game Designer will oversee the design of multiple projects that are primarily designed and created by external partners. Each project will require a different level of involvement with regards to the game’s design. They will take ownership of all game design aspects of the projects and be confident and effective in providing direction to members of the external teams across all disciplines. The Senior External Game Designer will also assist on internal projects when necessary. Core Responsibilities: - Own and maintain the design vision and quality of a portfolio of externally developed game projects. - Collaborate with internal stakeholders to ensure each project is aligned with product, franchise and company goals. - Define design goals, pillars, principles and requirements for each project. - Identify and document the success criteria for each project. - Forsee risks or issues with a game’s design or feature before implementation and provide clear reports on these for review by internal stakeholders. - Provide clear verbal and written feedback throughout the development of each project. - Assess and provide the suitable level of hands-on involvement for each project and each development stage within them. - Empower the external teams to take ownership of the design as much as possible. - Recognise and adapt when a project needs an adjustment to their level of design input. - Review and feedback on design documentation, specifications and feature designs at an implementation level. - Work with external designers to solve design problems and optimize the gameplay experience. - Identify risks or gaps to the design and work with the external partners to resolve them, escalating to the Design Director if necessary. - Regularly play and assess the projects and use feedback from internal playtest sessions to inform design decisions and improvements. - Ensure external partners always understand and meet the high-level creative goals of the project. - Assist with design work on internal projects when necessary. Requirements - A passion for playing and creating games. - Employed as a Game Designer on at least one commercial game from conception to completion. - Excellent understanding and working knowledge of the Unity game engine. - Demonstrable level design experience. - Demonstrable experience in providing detailed verbal and written feedback for other designers’ work. - Excellent interpersonal skills and a proven ability to liaise effectively with all game development disciplines. - Deep understanding of game design and mechanics. Benefits - Competitive salary (dependent on experience) - Performance related bonus. - Monday to Friday 9am - 5pm (No weekends, No overtime, No Crunch!) - 27 days of paid annual leave, including 21 standard days, 3 days over the Christmas closure, 2 discretionary 'Duvet Days,' 1 day to celebrate your birthday, plus all 8 UK bank holidays and an extra day off for our very own FuturLab bank holiday! (Pro-rated for FTC) - Opportunities to attend and speak at gaming events/conferences. - Free MS Game Pass or PS+ subscription - Free game codes, game swag and merchandise. - Bike2work scheme. - Enhanced Maternity - 9 months full pay (statutory benefit topped up by FL) - Paternity leave - 8 weeks full pay - Enhanced Sick Pay. - Enhanced Pension. - Remote therapy service through Spill -8 x 50-minute virtual sessions over 6 months whenever you need them. Unlimited ‘ask a therapist’ text questions. - Eye tests & standard glasses for display work. - Amazing offices with a great culture. FuturLab foster an inclusive and welcoming culture, check out the Life at FuturLab page ( www.futurlab.co.uk/life-at-futurlab ) for reasons why you’d love working here! If you have the skills, experience and passion for the role then please get in touch as we’d love to hear from you! Apply here Senior External Game Designer - 6-Month FTC - (UK Only - Remote/Hybrid-Brighton) - FuturLab Ltd with a cover letter. Equal Opportunities We welcome applicants from all backgrounds and are committed to making reasonable adjustments to the recruitment process as required, please add any adjustment requests to your application. Candidates without a valid UK work Visa cannot be considered.

Location: Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.CO, Colombia; Rosario, Remote.LATAM-country We are looking for an experienced Senior Developer who combines strong React frontend skills with robust Python/Django backend expertise. This role offers the opportunity to work on cutting-edge solutions that are transforming the real estate technology sector. The ideal candidate will help build and optimize full-stack applications that enhance the apartment leasing experience for property managers and renters alike. Our client values proactive team members who are eager to dive deep into the multifamily real estate domain, understand the unique challenges of property management, and actively contribute to solving complex business problems. You’ll be expected to go beyond just coding to truly understand the client’s field, engage with their business challenges, and take ownership of delivering solutions that make a real impact. DataArt is seeking a talented Senior Full-Stack Developer with strong React and Python expertise to join our team for an exciting project with our client, a leading proptech company that is revolutionizing the apartment rental process through innovative technology solutions. Our client provides AI-powered leasing automation, renter communication tools, and operational intelligence for multifamily property management companies. They are at the forefront of digital transformation in real estate, helping property managers streamline operations, enhance renter experiences, and make data-driven decisions through cutting-edge technology that automates routine tasks and provides actionable insights. Design responsive and user friendly web applications using React.js and modern JavaScript Build and maintain backend services using Python and Django Create reusable React components and implement state management solutions Develop and optimize RESTful APIs and microservices architecture Ensure integration between frontend and backend systems Collaborate with UX UI designers to implement accessible interfaces Optimize application performance for fast load times and smooth user interactions Identify opportunities for product improvement and innovation Analyze the property management domain to understand user needs and pain points Ensure code quality, performance, and security practices across the full stack 5 plus years of professional experience in full-stack development Experience with React.js, including hooks, Context API, and modern React patterns Proficiency in JavaScript, TypeScript, HTML5, CSS3, and responsive design Experience with Python and Django for backend development Experience with state management libraries such as Redux, MobX, or Context API Understanding of RESTful service architecture and API design Experience with frontend build tools such as Webpack, Vite, or similar tools Familiarity with frontend testing frameworks such as Jest and React Testing Library Experience with Git and CI CD pipelines Ability to solve technical problems with attention to detail Ability to understand business context and domain specifics Communication skills for working in a distributed team environment English proficiency at B2 level or higher Experience with LLM API providers such as OpenAI and Anthropic Knowledge of LangSmith or similar AI ML observability tools Experience in the PropTech or Real Estate industry Knowledge of cloud platforms such as AWS, Azure, or GCP Experience with containerization using Docker and Kubernetes Familiarity with GraphQL Experience with Next.js or other React frameworks Knowledge of UI UX design principles and tools such as Figma and Sketch Experience working with stakeholders to gather requirements and translate them into technical solutions

Location: Bengaluru, India We are looking for a Senior Data QE Engineer with solid experience in ETL testing and data validation, and strong SQL skills. You will design and run data quality tests, validate pipelines end to end, reconcile source and analytical data, and give engineering and business teams evidence for release decisions. You will also automate comparisons in Python, work with Airflow pipeline runs, and use AWS and Grafana to observe pipeline health. You will use an AI coding assistant to analyze data and author SQL, Python, and quality checks, and you will review generated output before it is used. This position is intended for Hyderabad-based candidates who are available to work from the office. The client runs a large application landscape and the analytical datasets behind it. Data moves from PostgreSQL sources on AWS into Snowflake through orchestrated pipelines. Quality for that data is part of delivery: test design, checks on movement and transformation, quality metrics, and practical help when data has to be corrected. Data QE engineers own that hands-on work for data moving from source systems into analytical datasets, from test design through execution, investigation, and release-readiness reporting. Own data quality for data moving from source systems into analytical datasets, from test design through execution, investigation, and reporting. Design, implement, and execute data quality tests, and publish quality metrics and dashboards that producing and consuming groups can use. Validate pipelines end to end, covering movement, transformation, completeness, history, freshness, and compliance. Write reconciliation, drift, and quality SQL on Snowflake layered models (raw, history, silver, and gold), including slowly changing dimensions and merge behavior. Validate PostgreSQL sources with consistent snapshot counts and checks that logical replication kept the expected data. Use logical and physical data models and data contracts to assess downstream impact and set quality coverage. Automate data comparison and reconciliation in Python with pytest, and keep the checks in GitHub. Trigger pipeline runs in Airflow and read task results into the quality verdict. Investigate quality issues and support remediation with the groups that produce and consume the data. Design failover, outage, and volume tests and judge the evidence, including recovery time and recovery point. The platform team executes destructive and chaos tests. Run read-only checks in pre-production and production. Integrate quality checks with CI/CD on GitHub Actions or an equivalent tool. Use AWS and Grafana to observe pipeline health, including CloudWatch metrics, secrets metadata, and container platform state. Check classification, masking, and retention against the stated data rules. Track defects to closure in Jira and keep test cases and results in TestRail. Provide quality evidence, risks, and readiness input for releases. Use an AI coding assistant to analyze data and author SQL, Python, and quality checks, and review generated output before it is used. Senior-level data quality engineering experience in ETL testing and data validation. Strong SQL and Snowflake data-modelling experience, including layered raw, history, silver, and gold models, reconciliation and drift queries, and slowly changing dimensions and merge behavior. Experience with logical and physical data models and with assessing the downstream impact of schema and data-contract changes. Experience validating PostgreSQL sources, including consistent snapshot counts and logical replication. Hands-on Python automation for data comparison and reconciliation, using pytest or an equivalent framework. Experience running and reading orchestrated pipelines in Airflow or an equivalent scheduler. Experience validating data movement, transformation, completeness, history, freshness, and compliance from source systems into analytical datasets. Experience diagnosing data quality issues and supporting remediation. Experience integrating data quality checks with CI/CD using GitHub Actions or equivalent tools. Experience with test management and defect tracking in TestRail and Jira. Working knowledge of AWS and Grafana for pipeline observation, including CloudWatch, secrets management, and container platforms. Experience designing resilience tests and judging evidence for failover, outage, volume, and recovery objectives. Working knowledge of data classification, masking, and retention checks. Experience producing data quality metrics, reports, and dashboards. Experience with risk-based testing in Agile or Kanban teams. Hands-on use of AI coding assistants (Cursor, GitHub Copilot, Claude Code, Codex, or equivalent) to author SQL, Python, and quality checks, with human review of generated output. Ability to communicate clearly with engineering and business stakeholders. Experience providing quality evidence, risks, and readiness input for releases. Experience observing Snowflake Openflow or NiFi connector state well enough to recognize a stalled load. Experience with custom cross-table data quality checks that publish results for dashboarding. Familiarity with GenAI, LLMs, and agentic workflows for maintaining data quality checks. Familiarity with RAG and MCP concepts for QE tooling and for generating test data. Knowledge of AI-driven test optimization and coverage analytics (SeaLights or equivalent). Experience with service virtualization using WireMock or an equivalent tool, so checks can run when a dependency is unavailable. Experience specifying and reviewing dbt tests. Developers author those tests.

Location: Philippines About the Role We are seeking an experienced Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish) with specialized, hands-on expertise in athenaOne (AthenaHealth) billing and revenue cycle workflows. In this position, you will be responsible for managing end-to-end claim follow-ups, resolving claim holds, tracking unpaid or denied claims, and serving as the primary point of contact for patients calling with billing, statement, or balance inquiries. Because AthenaHealth integrates billing directly into its EHR platform, candidate fluency with Athena's Collector module, claim status rules, and hold queues is strictly required on day one. Requirements Key Responsibilities 1. Claim Follow-Up & Denial Resolution (Athena Collector) Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards. Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid. Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) directly within Athena to resolve claim discrepancies and process appeals. 2. Patient Billing & Inbound Phone Support Answer inbound patient phone calls regarding billing statements, account balances, co-pays, deductibles, and co-insurance. Clearly and empathetically explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone. Set up approved patient payment plans, process phone payments, and resolve patient billing disputes directly within Athena. 3. Account Reconciliation & Charge Auditing Review patient account ledgers in Athena to verify proper insurance payment posting and patient balance adjustments. Identify recurring billing errors or payer rules to help streamline practice revenue cycle management. Maintain clear, thorough documentation of all insurance follow-up attempts and patient call interactions in the patient chart. Qualifications & Requirements AthenaHealth Mastery (Non-Negotiable): Direct, recent hands-on experience using athenaOne / AthenaHealth billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements). Medical Billing Experience: Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience. Patient Accounts & Phone Skills: Proven background handling inbound patient billing calls with exceptional telephone etiquette, conflict resolution skills, and spoken English clarity. Revenue Cycle Literacy: Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines. Technical Setup: Dedicated, quiet home office, noise-canceling headset, high-speed internet, and familiarity with web-based VOIP phone systems. Work Schedule: Monday- Saturday: 9:00 AM - 5:00PM US Pacific Time

Location: Port of Spain, Trinidad and Tobago We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. Role Overview: The Electromechanical Technician provides hands-on technical and operational support within the workshop, warehouse, yard, and field as required. The role supports equipment inspection, maintenance, repair, testing, preparation, and mobilization while ensuring work is completed safely, efficiently, and properly documented. The position requires a self-driven and flexible individual capable of supporting multiple workshop activities with limited supervision. Reports to: Workshop Supervisor / Maintenance Supervisor Level: Technician II Key Responsibilities Perform preventive and corrective maintenance on mechanical, electrical, hydraulic, pneumatic, and electromechanical equipment. Inspect, troubleshoot, repair, and function-test equipment and associated systems. Support equipment preparation, mobilization, demobilization, and post-job maintenance. Assist with multiple workshop scopes including maintenance, testing, inspection, equipment preparation, and general technical support. Read and interpret electrical schematics, mechanical drawings, equipment manuals, and technical documentation. Identify equipment defects and recommend required repairs, parts, or corrective actions. Maintain accurate maintenance, inspection, defect, and equipment service records. Prepare clear and professional technical reports covering work completed, findings, recommendations, and outstanding actions. Use Microsoft Word, Excel, Outlook, and Teams effectively for reporting, tracking, communication, and coordination. Assist with equipment, tools, spare parts, and consumable control within the workshop and warehouse. Maintain good housekeeping and ensure tools, equipment, and work areas remain safe and serviceable. Take ownership of assigned tasks and communicate progress, delays, material requirements, or technical concerns. Support other workshop and operational activities as priorities change. Follow company HSE procedures, risk assessments, work instructions, and manufacturer recommendations. Requirements Technical Diploma or Certificate in Electromechanical, Electrical, Mechanical Engineering, Industrial Maintenance, or similar discipline. Preferably 2–3 years of relevant industrial, workshop, or maintenance experience. Practical mechanical and electrical troubleshooting experience. Ability to use hand tools, power tools, and electrical diagnostic equipment safely. Ability to read technical drawings, schematics, and equipment manuals. Competent in Microsoft Word, Excel, Outlook, and Teams. Good written communication and report-writing skills. Experience with hydraulic, pneumatic, electrical, pumps, compressors, generators, or similar industrial equipment is an advantage. Key Competencies Strong safety awareness Mechanical and electrical troubleshooting Good technical report writing Microsoft 365 proficiency Self-motivated and able to work with limited supervision Good organization and attention to detail Ability to manage and prioritize multiple tasks Flexible and willing to support different workshop scopes Good problem-solving ability Strong teamwork and communication Accountable for completing and closing out assigned work Benefits At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Dubai, United Arab Emirates KAIZEN Asset Management Services is a Dubai-based property and asset management company. We are committed to placing the right people in the right roles and to continuous improvement in everything we do. Our Handover team forms the first substantive point of contact between a new owner and their residence, and the quality of its work shapes the customer’s experience of the entire journey. Position Overview KAIZEN is seeking a Senior Handover Engineer to lead the technical inspection, snagging and handover of residential units. The successful candidate will identify mechanical, electrical and plumbing (MEP), civil and finishing defects, drive rectification with developers and contractors, and manage technical complaints and Defect Liability Period (DLP) issues. The objective is to ensure that every unit is handed over to the required standard and transferred to the Facilities Management (FM) team with no outstanding items. The role requires a high degree of ownership, the ability to work independently across multiple projects, and sound technical judgement. Key Responsibilities Conduct technical inspections of residential units, ensuring complete coverage of each unit and adherence to the inspection schedule. Identify MEP, civil and finishing defects, and record each with clear classification and supporting evidence. Manage the snagging, de-snagging and rectification process, including re-inspection until works are accepted. Coordinate with developers, contractors and FM teams, responding promptly to requests and ensuring units are handed over to FM with no open items. Handle technical complaints and DLP issues, resolving them within agreed service levels and within the defect liability period. Prepare inspection reports within the required timelines and follow up on pending defects through to closure. Requirements Bachelor’s degree in Mechanical or Electrical Engineering Minimum of five (5) years of experience in engineering, facilities management or asset management Minimum of two (2) years of experience in residential handover and in-unit snagging Strong MEP knowledge and technical problem-solving skills Excellent communication and customer service skills Ability to manage multiple projects independently Valid UAE driving licence and access to a personal vehicle (mandatory)

Location: Kyiv, Ukraine; Lviv, Ukraine; Ivano-Frankivsk, Ukraine; Lutsk, Ukraine; Odesa, Ukraine; Vinnytsia, Ukraine Do you love working with people and have an eye for talent? Want to be part of something exciting and fast-growing? 😎 The Label Your Data team is growing, and we have a new opening for a Junior Recruiter. You’ll help us build strong teams for our data annotation projects and other roles across the company. You’ll be at the heart of our vibrant team and directly impact the company’s scale. Excited? Let’s see what it takes. What you will do: Recruit data annotators for our projects, as well as candidates for other positions within the team; Post vacancies and manage job ads on job boards and other channels; Source and reach out to candidates, and build a talent pool for future opportunities; Screen candidates, run interviews and review test task results; Manage candidate pipelines and keep communication timely throughout the hiring process; Coordinate onboarding of new team members together with project teams; Track hiring metrics and suggest ways to improve the process; Make sure every candidate leaves with a great impression of us, whether hired or not; Be an ambassador of Label Your Data and promote our company’s brand and values. What you need to succeed in this role: Excellent written and spoken English and Ukrainian (C1+); At least 0.5–1 year of experience in Talent Acquisition or Recruiting; Ability to work with several open positions and projects at once; Experience recruiting through job websites, sourcing skills; Good time management and the ability to work with deadlines; An eye for detail and high work-quality standards; Desire to grow in IT & AI; An open, easy-going personality. Will be a plus: Previous experience in IT or service company; Any other foreign language knowledge is a plus; Experience with Human Resources Management Software and Applicant Tracking Systems; Loving people and new technologies 😊 Working at Label Your Data includes: Inclusive international environment; Opportunity to work fully remotely; Competitive monthly rate in USD; Greenhouse conditions for self-development; Amazing team connectivity; Paid intensive training and trial period; Responsive management interested in your growth and long-lasting cooperation. At Label Your Data, we’re not just about data annotation – we’re about unlocking the future of AI! If you’re ready to help us shape the future of AI with a talented and diverse team, we’d love to hear from you! Send us your CV in English pointing out your outstanding skills, and let the adventure begin 🦄 *We celebrate diversity and are proud to be an equal opportunity employer.

Location: South Korea FP Markets Group of Companies is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Business Development Manager in South Korea. We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Argentina. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape. Responsibilities: Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in South Korea Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships Develop and execute business development strategies in line with company goals Build and maintain strong relationships with new and existing clients, partners, and affiliates Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant Prepare regular reports, forecasts, and pipeline updates for the Regional Director Represent the company at industry events, expos, and webinars Candidate Profile: 2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must Strong network of IBs, affiliates, or HNW retail/institutional clients Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services Native Korean Good command of English Excellent communication, negotiation, and interpersonal skills Self-motivated, goal-oriented, and comfortable working independently or in a remote environment Understanding of compliance and regulatory requirements Our offer: Welcoming, young and multicultural team with approachable leadership Ability to contribute to dynamic business at a growth phase High level of autonomy, support of ideas and putting your expertise into the best practices for the company Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders Competitive remuneration, regular salary reviews and performance-based incentive schemes Vibrant company life: from team activities to global celebrations Fully remote work Journey to FP Markets: Interview with HR (30 - 45 min) to assess match to our culture Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations Business Plan Presentation to the Head of BD Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Location: United Kingdom We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities A new role has arisen for a Tax Manager to join our Tax team based in the UK. This role will be to support our Americas regions and will report to our Tax Director. The role will be remotely based anywhere in the UK. The role will be accountable for the following: Transfer pricing and agreements Financing and repatriation M&A, recaps and new-country projects Legal and Treasury interface Employment tax / customs frameworks Americas + APAC tax outcomes and first review You will work with the Tax Director to implement Global tax improvements and initiatives including systems improvements, documenting tax processes and specific tax projects. The Requirements To be successful for this position you will be Business or Accounting degree qualified and a holder of recognised or professional account qualification e.g. ACA and ACCA. You will have demonstrable Americas tax experience gained within an international business environment. This can include but not be limited to US, Canada, Mexico, Guyana, Trindad and Tobago etc. You will be a team player who continually finds new ways of improving efficiency and value. You will be detail and quality focused and have previous experience working in a fast paced environment. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. Company Benefits Generous holiday entitlement Pension scheme Private health cover Various staff discount schemes Canteen on site Employee referral scheme

Location: Singapore Calling all truly AWESOME people! About Stranger Soccer Stranger Soccer (www.strangersoccer.com) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football is the world's #1 sport, but is difficult for an individual to play. Stranger Soccer makes it as easy as going to the gym or for a jog. Browse. Book a slot. Show up and play. Today, it is the #1 way people play football and futsal in Singapore, and is rapidly expanding internationally via a license partner model, with locations in Australia, India, USA, UAE, and South Africa. Role and Responsibilities The selected candidate(s) will be a key member of a small team working at the company’s flagship operation in Singapore, carrying out various business development and customer relationship related initiatives across the organization. The position will be working closely with the CEO and the Executive Director and will interface with key staff across the organization, as well as customers and other stakeholders. The company is committed to growing and developing talent which will access increasing levels of responsibility as the company grows into an international brand. • Serving on the front lines of the customer experience, serving as an “Official Host” of a few football games each week • Coordinating and executing various tasks related to the daily operation of the business, such as marketing, logistics, customer service, sales, hosting The candidate will: • Gain experience in daily operations of a business • Gain experience and confidence in presenting and communicating with customers • Gain experience in what a Singapore brand must consider in efforts to expand internationally • Gain experience in working with and communicating with multiple stakeholders in an organization Requirements Strong written and verbal communication skills A can-do attitude Interest in football is a BIG PLUS Hospitality experience a PLUS Compensation and Other Details Commitment of 6 months up to 12 months Compensation of up to $800/month, comprised of a monthly allowance and a completion bonus Welcome Kit including $150 in jerseys and merchandise 50% staff discount on games + $100 bonus game credits upon completion Completion Certificate Commencement Date: January 2027 onwards

Location: Basel, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Manage and lead customer facing teams providing IT support services to ensure consistent and high-quality service performance. Oversee day-to-day operations of IT service delivery, ensuring adherence to service level agreements (SLAs) and operational KPIs. Develop and implement strategies to improve service efficiency, quality, and customer satisfaction. Act as the primary point of contact for service delivery-related issues, working with customer stakeholders and internal teams to resolve incidents and escalations. Collaborate with other teams to ensure seamless integration of services and efficient service delivery. Lead regular service reviews with customers to monitor performance, gather feedback, and address service improvement opportunities. Ensure effective resource management, scheduling, and workload distribution across the service delivery team. Drive continuous service improvements by identifying trends and understanding business needs. Identify opportunities to deliver additional projects supporting the customer’s needs and to develop and improve the services. Maintain accurate documentation of service delivery processes, incidents, and problem resolutions. Requirements Proven experience in IT service delivery or IT service management, ideally 10 years of experience. Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and IT service management best practices. Experience managing service delivery in a fast-paced, customer-facing environment. Good understanding of IT systems, networks, and infrastructure. Strong problem-solving and troubleshooting skills with the ability to manage complex technical challenges. Good communication and interpersonal skills with the ability to build relationships and collaborate effectively. Ability to motivate and manage a team to achieve service delivery goals. Experience with service management tools (e.g., ServiceNow, BMC, etc.) is a plus. Good understanding of and motivation for working in the regulated pharmaceutical environment Strong sense of urgency handling critical issues with possible high business impact and allocating resources accordingly. Ability to prioritize and manage multiple demands, projects and cross-functional teams Proven experience in global IT service delivery or IT service management Ability to involve and communicate effectively with necessary stakeholders, understand business requirements Fluency in German and English language Candidates have to declare Criminal record extract not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Recruitment coordination (communication with agencies, candidates & clients) Active & passive search prior open roles Being responsible for open roles filling Management of simple recruitment processed (management of open / closed / incoming new roles) Responsibility for on / off boarding of contractors prior roles Administrative tasks (repetitive ones including) Active & passive communication within company internally, cooperation with various departments Requirements 1+ years of experience within recruitment (agency, in-house) Experience within administrative field from business / corporate environment Basic IT literacy (MS Office, usage & knowledge of LinkedIn) Active approach, fast & dynamic way of work Proactive, goal-oriented mentality with target’s achievement mindset English language business level; any additional language is nice to have Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Tashkent, Uzbekistan; Tbilisi, Georgia We are looking for a detail-oriented Real Estate Contracts Specialist with a minimum of 2 years of experience in real estate transaction processing, contract administration, and property documentation. The ideal candidate will be responsible for preparing and processing property reservation agreements, purchase and sale agreements, maintaining payment schedules, and ensuring accurate registration of real estate transactions. Candidates must have strong knowledge of local real estate transaction procedures and be comfortable handling documentation for both local and international buyers. Key Responsibilities Prepare, review, and process property reservation agreements and purchase and sale agreements. Coordinate real estate transaction documentation from reservation through completion. Maintain and monitor property payment schedules, instalments, and transaction records. Handle deal registration procedures in accordance with local real estate regulations. Coordinate with sales teams, developers, banks, notaries, legal representatives, and clients. Verify buyer details, property information, payment terms, and contractual documentation. Ensure all agreements and supporting documents are accurate and completed within deadlines. Maintain organised records of property transactions and contractual documentation. Assist with transactions involving foreign buyers and ensure all relevant documentation is properly processed. Follow up on pending agreements, signatures, registrations, and payments. Requirements Minimum 2 years of relevant experience in real estate transaction processing, contracts administration, or property documentation. Previous experience working with a real estate developer, brokerage, bank, notary, or property-related organisation. Strong knowledge of reservation agreements, purchase and sale agreements, and property transaction procedures. Understanding of local property deal registration processes. Experience maintaining payment schedules and coordinating transaction documentation. Fluency in Russian and the local language. Working proficiency in English. Experience handling transactions involving foreign buyers will be considered an advantage. Excellent attention to detail, organisational skills, and accuracy. Ability to manage multiple transactions and meet deadlines. Benefits Office-based work; International team and projects; Compensation: fixed salary; Minimal bureaucracy and a high level of trust from management; Professional growth and development; Supportive team, regular calls and the opportunity to work and grow in fast-growing industries .

решать продуктовые задачи с помощью ML: от постановки гипотезы и исследования данных до запуска решения в production и оценки бизнес-эффекта; развивать ML-модели, влияющие на клиентский опыт и бизнес-метрики продукта.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE As a People Partner at Docker, you will work with managers and employees across Marketing, G&A, and Products to help teams perform, grow, and navigate everyday people needs. This is an individual contributor role for someone with solid HR experience, clear communication, and a practical approach to solving problems. You will build trusted relationships, coach managers, and own work from start to finish. You will work independently within your scope, partnering with your manager and People Team colleagues on more complex or sensitive matters. _______________________________________________________________________ WHAT YOU’LL DO - Build relationships with managers and employees across your client groups. Understand their priorities, team dynamics, and how you can support them. - Coach managers on setting expectations, giving actionable feedback, supporting development, and addressing performance concerns promptly and fairly. - Guide managers and employees through day-to-day and moderately complex employee matters. Gather relevant facts, evaluate options, and recommend practical next steps. - Recognize when a situation requires broader input. Raise concerns promptly and bring a clear summary, your assessment, and questions to your manager or the appropriate partner. - Coordinate and deliver core people processes within your client groups, including performance reviews, talent reviews, compensation cycles, promotions, and engagement action planning. - Use people data and employee feedback to identify team-level patterns, recommend actions, and track follow-through. - Help managers clarify roles, responsibilities, and team expectations. Support defined parts of workforce planning and organizational changes in partnership with your manager. - Work with Talent Acquisition, People Ops, Total Rewards, Finance, Legal, and other partners to resolve questions and move shared work forward. - Support global and distributed teams, working with regional experts to account for local requirements and differences in employee experience. - Own defined People Team projects or workstreams, managing commitments, communicating progress, and raising blockers early. - Share knowledge and practical resources with teammates, contribute ideas for improving processes, and actively seek feedback on your own development. _______________________________________________________________________ WHAT YOU’LL BRING - Relevant HR experience, typically four or more years, including hands-on experience advising managers as a People Partner, HR Business Partner, or in a similar role. - Solid working knowledge of employee relations, performance management, talent development, compensation processes, and employee engagement. - The ability to manage moderately complex work independently, organize competing priorities, and follow through on commitments. - Sound judgment about what you can resolve within your scope and when to involve your manager or a specialist. - Clear, thoughtful communication. You can explain sensitive information, ask useful questions, and offer a recommendation supported by facts. - The ability to build credibility across teams, work through disagreement respectfully, and raise concerns when something needs attention. - Curiosity about the business and an understanding of how people decisions affect team outcomes. - Comfort using data to identify patterns and inform practical recommendations. - Care, discretion, and attention to detail when handling confidential information. - Experience working with distributed or global teams, or a demonstrated ability to collaborate across locations and time zones. - Comfort using AI tools to support your work, with independent review of their outputs and sound judgment about handling sensitive information. - Experience supporting Marketing, Product, or G&A teams is a plus, as is experience in a technology company. _______________________________________________________________________ WHAT SUCCESS LOOKS LIKE In the first month, you will learn Docker’s culture, People Team practices, and the priorities and structures of your client groups. You will connect with managers, understand current people needs, and learn where to find guidance and support. In the first three months, you will independently manage day-to-day partnering needs and assigned people processes. You will provide practical manager guidance, follow through on commitments, and bring clear assessments when an issue needs broader input. In the first year, you will be a trusted, reliable partner to managers and employees across your client groups. You will own moderately complex work from start to finish, contribute to improvements in team effectiveness, and deliver defined projects that support People Team and business priorities. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.   United States: $103,000 – $147,000 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology. This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position. Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California. Responsibilities Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support Perform first and second level support and troubleshooting for workstation and mobile systems Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable Research new trends and technologies leading to testing and justification for deployment Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions Be eager to grow and develop new skills and tackle special projects as needed Required Skills Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.) Must understand and communicate system concepts to end users and technical teams Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices Ability to interact effectively with others on varying technical competency, vendors, management, and staff Manages competing demands and changes approach or method to best fit the situation Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed Operates across multiple projects concurrently and assumes responsibility for implementation of projects Preferred Experience Linux and Mac OS experience are both a strong plus Appreciation and experience in platform/computer/video gaming is preferred! #LI-SMS #LI-AM1 Avoid Recruitment Scams/Phishing Attempts: Please be aware that any official outreach in response to your application will always be done from a @sony.com email address . Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying. Anyone using an email that is not @sony.com is not affiliated with us and should be reported either via the platform they are contacting you on or directly to your email service as a phishing attempt/scam. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $41.35 — $62.02 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals. We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served. You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it. WHAT YOU’LL DO - Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish. - Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team. - Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance. - Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes. - Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it. - Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match. - Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it. - Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals. WHAT WE’RE LOOKING FOR We want an operator who has already changed how real work gets done with AI and can show the results. - A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes. - A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned. - Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments. - Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management. - Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws. - Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line. - High standards for customer quality and human accountability - you don’t compromise on the customer outcome. HELPFUL EXPERIENCE - Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams. - Experience with production AI agents, evaluations, escalation workflows, and continuous improvement. - Taking an operating model that worked in one team and making it successful elsewhere. HOW SUCCESS WILL BE MEASURED - Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity. - Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role. - Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains. - Customer quality goes up and 24/7/365 support stays excellent while the operating model changes. - Other Ramp operations teams are adopting what worked in CX. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice