Location: Belgrade, Serbia
Workplace: Remote
At Adapty, we make it easy for mobile apps to manage in-app purchases and paywalls. We power 20K+ apps, process $3B+ in subscriptions every year, and have been growing fast for the last four years. Our mission is simple: make apps rich.
We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide.
RevenueOS is a long-term vision for the product. With vertical product scaling, we aim to build a one-stop shop for app developers when it comes to app business operations and growth from integrating subscriptions all the way to calculating ROAS and ad performance. Adapty fits companies of any size, but app professionals get the most out of the product today. We solve the pain points of both developers and growth managers as they grow profitable apps.
In this role, we’re looking for a strong operator, an exceptional leader who can take ownership of our omni-product business and turn it into a growth system. We like people who love organized and crystal-clear processes.
WHAT YOU’LL DO
- Build a product that app developers love.
- Own the product roadmap for our multi-product business.
- Build and scale our org structure, processes, and reporting cadence for product shipment.
- (Co)own product P&L.
- Define and implement a clear product metrics and goal system.
- Work closely with sales and marketing to define and track shared metrics (pipeline, conversion, LTV/CAC)
ABOUT YOU
- Track record of shipping complex products, formulating product vision, and owning the narrative with leadership, customers, and partners.
- 8+ years in product management, including leadership roles (Head/VP/C-level).
- Outstanding written and verbal communication.
- Great analytical mindset and business sense that guides ROI-based prioritization.
- A bias for ownership and an entrepreneurial drive for success.
- Fluent English.
NICE TO HAVE
- Experience building or running subscription-based products.
- Background in mobile growth or monetization.
- Experience working with developer-focused products.
WHAT'S IN IT FOR YOU
- Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.
- Exceptional compensation directly tied to your results.
- Direct communication and ownership. No bureaucracy, no politics, just impact.
- Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices.
- Professional support. Language learning, sports, health insurance, laptop coverage, and more.
Location: Paris; Munich
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an early member of our Partner Team, you will work closely with our Partner and GTM teams to drive the adoption of our state-of-the-art enterprise AI platform and models.
WHAT YOU WILL DO
Your scope will be as follows:
Pre-Sale & Sales Activities:
• Execute on effective technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives
• Help onboard AI Platform and model updates to strategic partner platforms
• Drive enablement at scale across strategic partner technical and sales teams
• Create and update assets for partner enablement portal: technical decks and docs, enablement videos, reference architectures, etc.
• Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.
• Collaborate with the partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights where necessary.
• Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
Product Implementation & Integration:
• Be the “user zero” to crash-test and experiment on newly-deployed models, features and tools in order to proactively document them, suggest fixes and improvements and escalate more in-depth feedback to the engineering teams.
• Help build relevant tooling for quality control of our model deployments on each ☁️ (SDK, availability, scalability)
• Guide and support partners and customers in deploying our text completion API into their infrastructure.
• Work closely with customers and partners to fine-tune models according to their specific requirements.
• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
Customer & Partner Success & Support:
• Collaborate with Account Executives to ensure that the customer is maximizing the product's potential.
• Provide post-deployment support, addressing any issues or challenges that arise promptly.
• Offer recommendations for product optimizations or new features based on customer feedback.
• Develop custom features for customers as needed.
WHAT WE'RE LOOKING FOR
• Previous experience in a technical partner pre-sales or consulting role with a heavy emphasis on partner and customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer).
• Experience partnering with large technology cloud or platform providers, sales and technical teams driving technical account strategy, proof-of-concept scoping, and execution.
• Hands-on experience in deployment AI solutions and leveraging technical skills throughout implementations
• Ability to successfully drive complex interactions with tech teams and to connect with technical stakeholders
• Strong Python development skills with proven ability to integrate data from multiple sources. Working knowledge of cloud architecture and deployment patterns for AI/ML solutions
• Experience building enablement assets and driving enablement or evangelism at scale
• Track record of managing complex implementation projects from discovery to delivery
• Experience running solution design workshops and translating business requirements into technical specifications
• Strong stakeholder management skills, including experience working with C-level executives
• Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences
• Bachelor's or Master's in computer science, engineering, mathematics, or related fields (or equivalent experience)
• Nice to have: track record in managing partnerships and customer-facing interactions, creating strong relationships that align with business objectives and bring customer satisfaction
• Nice to have: Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message.
• Experience working in a constantly changing environment with multiple internal stakeholders
• Demonstrated ability to collaborate with cross-functional teams
• Strong written and verbal communication skills in English (fluent) and, ideally, other European languages
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Enterprise at Baseten means the companies with the most to gain from AI and the most complexity in getting there: large digital natives running products at massive scale, and category leaders in software, financial services, healthcare, and beyond. They have the data, the distribution, and the budget. Most are still deciding what to build, what to run themselves, and what it should cost.
That makes this a consultative sale. You'll spend as much time helping a VP of Engineering pressure-test their AI strategy as you will selling against an alternative, mapping use cases, framing build-vs-buy, and giving clear recommendations grounded in what you've seen work at the frontier. Then you'll do the enterprise work: multithreading across a buying committee, navigating security and procurement, and turning a first workload into an eight-figure relationship.
You'll work alongside our founders, forward-deployed engineers, and GTM leadership, in a seat where the playbook is still being written.
RESPONSIBILITIES
- Own a revenue target end to end, from prospecting and outbounding through closing Tier 1 accounts in your verticals
- Act as a strategic advisor on AI adoption: identify use cases, shape architecture decisions, and lead with clear, opinionated recommendations
- Multithread across large organizations, from the engineers running evals to the executives funding the program to security, legal, and procurement
- Win lighthouse customers that become references for their entire industry
- Partner with forward-deployed engineering on technical evaluations, POCs, and architecture reviews
- Feed signal back to product and engineering. What enterprises need next is a roadmap input we don't get anywhere else
REQUIREMENTS
- 8+ years of enterprise B2B sales experience in technology, ideally infrastructure, API/platform, or developer tooling
- A track record of closing seven- and eight-figure deals by navigating multi-stakeholder buying committees and long, complex cycles
- Demonstrated ability to run a consultative sale. You've helped customers define a strategy, not just evaluate a product
- Strong technical acumen: you can hold your own on model serving, GPU infrastructure, latency, and API architecture
- Experience selling into large digital natives or regulated industries (financial services, healthcare/life sciences, insurance, government)
- Excellent communication and comfort with high autonomy in a fast-moving environment
NICE TO HAVE
- Direct experience selling AI/ML infrastructure, cloud compute, or model deployment platforms
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, NY; Europe, Spain
Workplace: OnSite
About the Company
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
Our Ethos
Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.
What we're looking for
Rain is seeking a detail-oriented, passionate Implementation Specialist to join our team. In this role, you will be a key player in our onboarding process across our platform. You will work closely with cross-functional teams including sales, solutions, operations, and compliance, to ensure that our partners have a seamless experience and are fully supported in leveraging our offerings.
What you'll do
- Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding.
- Facilitate the integration of company accounts into the platform, ensuring a smooth transition and troubleshooting any issues.
- Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process.
- Support the design of onboarding workflows for new business customers.
- Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products.
- Work with product managers to define business requirements for onboarding and create user stories.
What you'll bring to Rain
- Bachelor's degree in Business, Analytics, Economics, or a related field.
- 0-2 years of experience in an implementation, customer success, or similar role, preferably at a B2B company.
- Strong analytical and problem-solving skills, with the ability to work multiple complex projects simultaneously.
- Excellent communication skills and ability to work cross-functionally with diverse teams.
- Ability to work independently and take ownership of tasks while collaborating with team members.
Desirable but not mandatory
- Experience in the financial services or credit card industry.
- Familiarity with SQL and other data query tools.
- Knowledge of customer onboarding best practices in a tech-driven environment.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Luxembourg
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What You Will Do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
What We're Looking For
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What You Will Do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
What We're Looking For
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Montréal
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What you will do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
What We're Looking For
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Design Engineer at Ramp, you sit at the intersection of design and front-end engineering. You bring ambitious ideas to life in real interfaces, prototype directly in code, validate with customers, and ship production experiences with a high bar for craft, performance, and reliability.
Design at Ramp is AI first and builder led. Work starts in an LLM to clarify intent and constraints, moves into tools like Claude and Cursor to explore and build, is tested with real customers, and then comes into Figma for systems and polish. AI and self-serve research are default parts of the workflow, not side experiments.
We are looking for multiple design engineers who think like a designer, code like a front-end engineer, and treat AI as a real collaborator.
WHAT YOU’LL DO
- Design and build high-craft product experiences: Own key surfaces end to end, from concept through production. Use layout, interaction, and motion to make complex behavior feel simple and safe.
- Work AI first with Cursor and Claude Code: Use LLMs, Cursor, and Claude Code as your starting point. Draft intent, explore implementations, scaffold components, and refactor with AI in the loop. Apply your own judgment to refine quality.
- Prototype in code and validate with customers: Build interactive prototypes in React and TypeScript and test them with real users using self-serve research tools. Use what you learn to refine flows before full systemization.
- Bridge design systems, product, and brand: Translate Ramp’s design principles into reusable components and patterns. Extend the design system so expressive, brand-aligned moments are easy to build and scale.
- Reveal what our agents are doing without noise: Design patterns that show what AI and automation are doing on behalf of customers. Use hierarchy, copy, and motion to earn trust while keeping the default experience simple.
- Champion performance and accessibility: Ship work that is fast, accessible, and robust. Pay attention to semantics, focus states, reduced motion, and Core Web Vitals. Partner with engineers to debug and optimize over time.
- Share AI-native workflows: Document prompts, patterns, and workflows you use in Cursor and Claude Code. Share them with designers and engineers to raise the bar across the team.
WHAT YOU NEED
- Strong experience across both design and front-end engineering, with ownership from idea to shipped interface
- Fluency in React, TypeScript or JavaScript, semantic HTML, and modern CSS
- Active use of tools like Cursor and Claude Code, with clear opinions on how to get high-quality output
- A portfolio that shows high visual and interaction craft in live experiences or working prototypes
- A systems mindset and interest in building reusable components and patterns
- Care for performance, accessibility, and reliability as part of craft
- Clear written and verbal communication, and comfort pairing with designers, engineers, and marketers
- Based in or open to relocate to NYC
NICE TO HAVES
- Experience contributing to a design system or front-end component library
- Familiarity with experimentation or analytics tools
- Experience with headless CMS, design tokens, or theming systems
- Background in fintech, B2B SaaS, or other trust-heavy domains
- Interest in mentoring others on AI-native workflows
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Meet Arago and the Aragonians Arago is an AI and computer hardware company whose mission is to drive the course of history forward. We do so by accelerating breakthroughs at the intersection of AI and semiconductors. Founded in 2024 by AI researchers and physicists with deep expertise in photonics, electronics, software, mathematics, and machine learning, Arago brings together a lean team of engineers and scientists from the world’s top companies and research labs. Composed of nine nationalities and operating from hubs in France, North America, and Israel, we believe in great science and fast achievements. Our work is guided by these core principles: Do great things: we deliver work we’re proud to sign our name to. High velocity: speed matters. We move quickly, one step at a time. One unit: we’re all in this together, with relationships grounded in trust, respect, and camaraderie. Arago is backed by executives from Apple, Arm, Nvidia, Microsoft, and Hugging Face, as well as prominent US and European deeptech venture firms and exited founders.
Задачи:
— Design and verify custom digital hardware components and architectures that enable high-performance, tightly integrated computation workloads and interface Arago’s custom tensor unit for advanced AI/ML applications.
— Design, implement, and verify RTL blocks for memory, control, and compute subsystems within Arago’s custom multiphysics computation unit.
— Collaborate with Arago’s system software and architecture teams to define block-level specifications and ensure alignment with performance and integration goals.
— Develop and maintain functional verification infrastructure to validate design correctness across simulation and hardware testbenches.
— Support synthesis, timing analysis, and backend integration, working closely with Arago’s physical design and CAD engineers.
— Contribute to architectural exploration and hardware-software co-design efforts to shape future iterations of Arago’s compute platform.
Требования:
— Extensive experience in RTL design (Verilog/SystemVerilog) for control logic, datapaths, memory subsystems, and specialized processing units.
— Strong understanding of digital architecture, including pipelining, arbitration, memory hierarchy, and system-level integration.
— Proficiency in functional verification, including testbench development, assertions, coverage metrics, and debugging (UVM experience is a plus).
— Familiarity with ASIC and FPGA design flows, including synthesis, timing closure, and DFT.
— Comfortable working across the full hardware stack — from architectural specification and microarchitecture to physical implementation support.
— Language: English at a proficient level. French is a plus.
Условия:
— Competitive cash compensation, with final package based on location, experience, and the pay of team members in similar positions.
— Meaningful stock option plan offered at the earliest stage of the company (included in the majority of full time offers).
— Relocation bonus and coverage of moving expenses for relocation within 20 minutes of the company’s location.
— Healthcare coverage (including family-friendly options), pension contributions, professional development support, and 25 days of PTO, in addition to public holidays.
— Ownership of a key technical domain, with significant vertical and/or horizontal growth opportunities, based on performance and individual drive.
— Reimbursement of 50% of the public transport subscription fee.
— A high-paced, multicultural (with 9 nationalities), and engineering-led environment.
Our Hiring Process: Your Journey to Arago
— Screening Call : Get to know you beyond your CV.
— Technical meeting : Deep dive into your past projects and technical achievements.
— CEO Interview : Assess the fit with the team’s culture and long-term vision.
— Reference Calls: Mandatory calls with your former managers to validate strengths, weaknesses, and work style.
— Technical Assessment: Take-home technical assignment crafted to the role you’re applying for.
— Final Interview : Discuss your technical assignment and address any remaining questions with team members.
Location: Munich
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes.
You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution.
This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact.
What You Will Do
Strategic Discovery & Vision Setting
• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI Solution Design & Deployment
• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment.
Value Realization & Customer Success
• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.
• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.
• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships.
Cross-Functional Collaboration
• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
• Travel (~30-60%) to foster deep client relationships and support on-site deployment.
What We're Looking For
• 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, or technical sales).
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.
• Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value.
• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.
• Executive presence and communication skills to influence senior stakeholders (VP, C-level).
• Hands on experience building and deploying AI applications (Python)
• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus.
Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Abu Dhabi
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
• As our AI Deployment Strategist, you'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. It's a purely IC role.
• You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results.
• You'll partner with Sales Executives in tailoring Mistral's offering into impactful solutions meeting with prospects needs
• You'll design implementation projects and scope the required resources on both Mistral and customer side
• You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations.
• You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production.
• You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs.
• You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages.
• You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world.
• You will travel approximately 30 to 60% of your time.
• Your role will involve spending time at the client’s office.
WHAT YOU WILL DO
Your scope will be as follows:
Pre-Sales & Sales Activities:
• Conduct pre-sales calls to understand potential clients' needs, challenges, and aspirations.
• Lead qualification calls to pinpoint prospects who would gain the most from our solutions.
• Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary.
Product Implementation, Integration & Deployment:
• Guide and support customers in deploying our models and products into their infrastructure.
• Work closely with customers to fine-tune models according to their specific requirements.
• Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
• Design and develop product features that would meet the need of many customers.
Customer Success & Support:
• Continually ensure that the customer is maximizing the product's potential.
• Provide post-deployment support, addressing any issues or challenges that arise promptly.
• Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback.
• Offer recommendations for product optimisations or new features based on customer feedback.
• Develop these features if needed.
Delivering value to the customers:
• Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.
• Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.
• On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process
• Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
WHAT WE'RE LOOKING FOR
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You have been involved in a customer facing role
• Passion for AI, with a constant drive to stay updated and ahead of the curve
• Proven experience in product implementation in AI or machine learning products
• You have strong project & stakeholder management skills
• You are proficient in developing custom prototypes using frameworks in Python or Javascript
• You have foundational knowledge in AI/ML/Data science
• Proficient in understanding and developing code
• Familiarity with front-end interfaces and integration processes.
• You have ability to connect technology and business value
• You are result driven and resilient
• Fluent in English
• Being familiar with sales qualification concepts is a strong plus
We are looking for adaptable team players who excel in a fast-paced environment and are ready to frequently support pre-sales as well as deployment tasks, contributing to our shared goals and success.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
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Задачи:
— Разработка с нуля мультиязычного голосового ассистента (обязательно: английский + турецкий) для мобильного приложения и личного кабинета клиента.
— Проектирование архитектуры: оценка решений «готовые API vs локальные модели» и последующий вывод open-source LLM в продакшн.
— Интеграция AI-сервисов с текущим бэкендом платформы (основной стек: PHP/Laravel, есть элементы legacy на Yii/C#).
— На перспективу: задачи на стыке Computer Vision (умный процессинг оплат) и телематики (анализ данных с датчиков топлива, предсказание поломок спецтехники).
Требования:
— Отличный Python (коммерческий опыт Middle+ / Senior).
— Понимание архитектуры бэкенда (будет плюсом опыт соприкосновения с PHP/Laravel или Go).
— Опыт разработки голосовых решений (STT/TTS, ASR/NLP), опыт развертывания и кастомизации локальных моделей (LLM) на своих серверах в проде.
— English: уровень B2 и выше (чтение документации, работа с зарубежными AI-ресурсами и проектами).
Условия:
— Локация: Алматы, офис (для сильных кандидатов возможен гибрид или удаленка).
— Занятость: Full-time.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Build the third-party event portfolio: Own Sierra's strategy for industry conferences and sponsorships across our key verticals. Decide where we show up and why—evaluating each opportunity against pipeline goals, audience fit, and brand impact—and shape a portfolio of third-party events that builds our presence in the industries that matter most.
- Program high-impact event experiences: Design the formats that drive real conversations with enterprise buyers—executive roundtables, panels, fireside chats, dinners, and field events—and define the content and messaging behind them. Develop our booth content and on-site narrative so every touchpoint reflects our brand and clearly tells the Sierra story.
- Own sales enablement for events: Partner closely with Sales to make events a true pipeline engine. Build the pre-event targeting and outreach, equip the field with talk tracks and materials, and develop the post-event templates, follow-up sequences, and handoff motions that turn conversations into meetings and opportunities.
- Think in integrated campaigns: Treat events as one channel in a larger story rather than standalone moments. Connect each event to the broader marketing campaign—content, demand gen, social, and ABM—so our presence builds toward a coherent narrative and compounding results.
- Measure and iterate: Track event performance, gather attendee and sales feedback, and turn it into reusable playbooks. Compile post-event reporting that captures what worked, what didn't, and how we make the next program sharper.
WHAT YOU’LL BRING
- 5+ years of event marketing experience planning and executing corporate events, ideally in-house, though agency experience will also be considered.
- A strategic track record building event programs that drive measurable pipeline—not just well-run logistics, but a clear point of view on which events to invest in and why.
- Experience designing and programming event formats (roundtables, panels, fireside chats, field events) and developing the content and messaging that make them land with senior audiences.
- A strong partnership instinct with Sales: you understand how events feed pipeline and can build the targeting, outreach, enablement, and follow-up that convert attendees into opportunities.
- Demonstrated ability to manage producers, agencies, vendors, and conference/sponsorship relationships—directing execution to a high bar without owning every logistical detail yourself.
- Exceptional organizational skills and meticulous attention to detail, with the ability to juggle multiple events, timelines, and partners at once without missing a beat.
- Strong communication and teamwork skills, with the ability to articulate plans, campaign logic, and post-event insights to all levels of the organization.
- Enthusiasm for managing events nationwide or internationally, with the flexibility to accommodate a dynamic event calendar that requires regular travel.
EVEN BETTER…
- Integrated campaign experience: A history of connecting events to broader demand gen, content, and ABM programs so they reinforce a single, compounding narrative.
- Enterprise and field marketing experience: Familiarity with creating targeted, high-impact initiatives designed specifically for enterprise customers, aligned closely with sales teams and strategic business objectives.
- A proactive attitude: Ability to thrive in a fast-paced environment with high expectations. You are resourceful and calm under pressure, willing to roll up your sleeves and solve challenges on the fly.
- Passion for Sierra's mission and brand: A creative flair for designing event experiences that embody our values and leave a lasting impression. You take pride in building an events portfolio that showcases Sierra's innovation and company values.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Software Engineer – Logging, Diagnostics & Post-Release Incident Analysis
Overview
The PlayStation Portal Platform team is seeking a Senior Software Engineer to lead the design, development, and operation of Logging and Diagnostics infrastructure that enables rapid detection, investigation, and resolution of Performance, Stability, and Platform Quality issues occurring after products are released to customers.
In this role, you will be responsible for building scalable Logging Architecture, Crash Diagnostics, and Incident Analysis Frameworks that empower engineering teams to perform efficient root cause analysis of field issues. You will collaborate closely with Engineering, Quality Engineering (QE), Customer Support, Security, and Product teams to reduce the time from issue detection to root cause identification and drive continuous improvements in product quality and reliability.
We are looking for engineers who are passionate about quality, thrive on solving complex system-level problems, and take strong ownership in delivering exceptional user experiences through continuous improvement.
Key Responsibilities
Logging Architecture
Define and drive the overall platform logging strategy.
Design and implement logging frameworks for AOSP-based systems.
Establish log collection, storage, retention, and archival strategies.
Define structured logging standards and best practices.
Design logging mechanisms optimized for field debugging and post-release analysis.
Improve platform observability and telemetry quality.
Diagnostics & Debuggability
Build infrastructure for Crash, ANR, Native Crash, and Kernel Panic analysis.
Define strategies for collecting and analyzing Tombstones, DropBox entries, Bugreports, and diagnostic artifacts.
Develop diagnostic frameworks for system failure analysis and troubleshooting.
Create tools that support issue reproduction and root cause analysis.
Drive initiatives that improve platform debuggability and diagnosability.
Partner with development teams to ensure diagnostic capabilities are built into the platform.
Post-Release Incident Analysis
Investigate and analyze production issues occurring in customer environments.
Identify, classify, and track recurring failure patterns.
Lead incident reviews, postmortems, and corrective action initiatives.
Drive improvements in Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).
Provide actionable recommendations to engineering teams for quality improvements.
Monitoring & Alerting
Design and implement log-based monitoring systems.
Develop anomaly detection mechanisms for platform health and stability.
Build automated alerting and escalation frameworks.
Create dashboards and reporting tools for field quality monitoring.
Define and track reliability metrics and operational KPIs.
Security & Compliance
Design and implement secure logging and diagnostics infrastructure.
Ensure protection of PII and sensitive customer information.
Support security incident investigations and forensic analysis.
Define log retention policies and ensure compliance with company and regulatory requirements.
Collaborate with Security teams to implement secure-by-design principles.
Required Qualifications
A genuine passion for delivering high-quality software and exceptional user experiences, with a strong sense of ownership and accountability for product quality.
Experience working in Agile development environments and driving continuous quality improvements through iterative development, data-driven decision making, and customer feedback.
Bachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience.
5+ years of experience in Android native development with strong expertise in Java/Kotlin and Android Studio.
Experience developing Android/AOSP system software.
Experience designing and implementing Logging, Diagnostics, or Observability systems.
Strong experience with crash analysis, production debugging, and root cause investigation.
Experience debugging Linux Kernel or low-level system software issues.
Strong programming skills in C/C++, Java, and/or Kotlin.
Experience analyzing large-scale production incidents and system failures.
Proven track record of conducting Root Cause Analysis (RCA) and driving corrective actions.
Strong understanding of software architecture, operating systems, and system software fundamentals.
Excellent analytical, problem-solving, communication, and collaboration skills.
Preferred Qualifications
Experience developing Android Framework components.
Experience with Kernel Logging, Tracing, and low-level diagnostics.
Hands-on experience with Perfetto, Systrace, ftrace, or similar profiling and tracing tools.
Experience building or operating Crash Analytics platforms.
Experience with Security Incident Response and forensic investigations.
Experience developing Consumer Electronics products.
Site Reliability Engineering (SRE) experience.
Experience with modern JavaScript frameworks such as React, React Native, Angular, or similar technologies for building responsive user interfaces and dynamic applications.
Experience designing telemetry, observability, monitoring, or analytics platforms.
Familiarity with cloud-native logging and analytics solutions.
Experience developing developer tools, debugging tools, or operational dashboards.
What We're Looking For
Passion for quality, reliability, and operational excellence.
Strong ownership and accountability for outcomes.
Customer-focused mindset with a commitment to exceptional user experiences.
Ability to investigate complex system-level issues and identify root causes.
Strong collaboration skills across cross-functional teams.
Continuous improvement mindset and commitment to engineering excellence.
Impact
Your work will directly influence the quality, reliability, and supportability of PlayStation Portal products used by millions of players worldwide.
By building world-class logging, diagnostics, monitoring, and incident analysis capabilities, you will enable engineering teams to detect issues faster, resolve them more efficiently, and continuously improve the customer experience.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$193,300
—
$289,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is focused on Commercial and Mid-Market customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.
WHAT YOU'LL DO
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows. SAP S/4HANA or Sage Intacct expertise highly preferred.
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Strategic Enterprise customers running Oracle Fusion Cloud, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Strategic Enterprise accounts running Oracle Cloud, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Oracle Cloud integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Oracle Cloud, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Oracle Cloud integration and configuration options
- Participate in technical discovery to understand customer Oracle Cloud environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across Oracle Cloud and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot Oracle Cloud integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support Oracle Cloud integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling Oracle Cloud customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Oracle Fusion Cloud, including financials modules, integration patterns, and enterprise deployment models
- Deep familiarity with Oracle Cloud Financials accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard Oracle Cloud implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
NICE TO HAVE
- Oracle Cloud Procurement and/or Oracle Projects (PPM) implementation experience
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Enterprise and Strategic Enterprise customers running SAP S/4HANA, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running SAP S/4HANA, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding S/4HANA integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving S/4HANA, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of S/4HANA integration and configuration options
- Participate in technical discovery to understand customer S/4HANA environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across SAP S/4HANA and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot S/4HANA integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support S/4HANA integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling S/4HANA customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with SAP S/4HANA, including finance modules, integration patterns, and enterprise deployment models
- Deep familiarity with S/4HANA finance and accounting workflows, including General Ledger, Accounts Payable, and cost center management
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard S/4HANA implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Enterprise and Strategic Enterprise customers running Workday, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Enterprise and Strategic Enterprise accounts running Workday, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Workday integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Workday Finance & Operations, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Workday integration and configuration options
- Participate in technical discovery to understand customer Workday environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across Workday and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot Workday integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support Workday integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling Workday customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Workday, including integration patterns and enterprise deployment models
- Deep familiarity with Workday finance and accounting workflows, including General Ledger, Accounts Payable, financial dimensions, and legal entity structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard Workday implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ОфисParis; Munich; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридSan Francisco
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Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридRelocation expense coverage to NYC or SF (if needed)
seniorГеография найма не уточнена
ОфисMunich; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Abu Dhabi; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисSan Francisco, CA
seniorUnited States, San Mateo, CA
УдалённоmiddleRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL; Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL; Relocation expense coverage to NYC or SF (if needed)