Location: Hong Kong
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a crypto-native operations professional with genuine hands-on experience in the onchain economy; you have deployed capital into onchian lending protocols, managed leveraged positions, navigated liquidation risk, and executed transactions across multiple chains. You are equally comfortable operating within an institutional custody environment as you are diligencing a new protocol and automating different workflows. You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated
What You’ll Do:
Serve as the IT Support Lead for our Hong Kong office, owning day-to-day local IT support operations and the overall end-user technology experience. This is an onsite role requiring presence in our Hong Kong office five days per week.
Provide high-quality deskside and remote support across hardware, software, identity, access, networking, mobile devices, and enterprise applications.
Deliver white-glove support to executive users and responsive, high-performance support to trading and other business-critical teams.
Act as the primary local escalation point for complex support issues, taking ownership through resolution and coordinating with global IT, Security, Engineering, and Infrastructure teams when needed.
Oversee and help develop a Level 1 / junior support engineer, providing guidance, prioritization, coaching, and quality oversight while maintaining a hands-on role yourself.
Manage and prioritize the local support ticket queue, ensuring issues are handled with appropriate urgency, SLAs are met, and service quality remains consistently high.
Monitor recurring issues and ticket trends, identify root causes, and drive permanent fixes, documentation, automation, or process changes rather than repeatedly treating symptoms.
Lead local onboarding and offboarding, device provisioning, laptop and mobile device configuration, and manage the hardware lifecycle end to end, including purchasing and receiving, provisioning, inventory and asset tracking, repair and replacement, and secure wipe and disposal of retired equipment.
Administer and support managed endpoints through MDM platforms such as Microsoft Intune and Jamf, including device enrollment, configuration, compliance, policy deployment, and troubleshooting.
Act as a first-line responder for local security matters, including phishing reports, lost or stolen devices, suspicious activity, and account lockouts or compromises, escalating promptly to the global Security team as appropriate.
Help maintain endpoint security and compliance standards, including EDR, disk encryption (BitLocker / FileVault), patch compliance, MFA, and support for audit or compliance requests as needed.
Support and troubleshoot macOS, Windows, and iOS devices, including imaging, configuration, deployment, patching, and application-related issues.
Troubleshoot network connectivity issues including TCP/IP, DNS, DHCP, VPN, Wi-Fi, proxy behavior, and the impact of enterprise security controls on user applications.
Own the reliability of local conference rooms and AV technology, proactively checking meeting spaces and ensuring executive and business-critical calls run without friction.
Act as a local point of contact for IT-related vendors and service providers, including ISPs, hardware suppliers, mobile carriers, and building management where technology services are involved.
Support Hong Kong office moves, expansions, build-outs, and other local technology initiatives, coordinating with global IT teams, Facilities, vendors, and other stakeholders as needed.
Participate in disaster recovery and business continuity planning and testing for the Hong Kong office, including readiness for local disruptions such as typhoons, power outages, and ISP or connectivity failures.
Support local mobile and communications requirements, including carrier management and relevant compliance tooling where applicable.
Partner closely with global Desktop Support and Helpdesk teams to align on standards, documentation, processes, tooling, and escalation paths.
Maintain clear local documentation, runbooks, support procedures, and knowledge articles so common issues can be resolved consistently and efficiently.
Identify opportunities to improve support workflows and reduce repetitive work through scripting, automation, self-service, or better tooling.
Communicate clearly with local office leadership and key stakeholders during incidents, major changes, office initiatives, and recurring problem areas.
Participate in the global IT Support 24/7 emergency on-call rotation, including nights, weekends, and holidays, responding to critical incidents and urgent support needs by phone or remote access as required, as well as planned maintenance or project work.
What We’re Looking For:
5+ years of experience in technical support, including significant deskside support experience in a professional, financial services, trading, or similarly high-performance environment.
Demonstrated experience acting as a senior escalation point, local IT owner, team lead, or equivalent role with responsibility beyond individual ticket resolution.
Proven ability to deliver white-glove support to executives and responsive support to business-critical users in fast-paced environments.
Strong working knowledge of both macOS and Windows operating systems at an administrative level, with hands-on experience supporting iOS/mobile devices.
Hands-on experience with MDM platforms such as Microsoft Intune and Jamf, including device management, configuration profiles, policy enforcement, compliance, and provisioning.
Strong experience supporting Microsoft 365 environments, including Outlook, OneDrive, Teams, and related productivity tooling.
Experience with identity and directory services, including user provisioning, group management, permissions, access control, and troubleshooting authentication-related issues.
Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and how enterprise network and security tools can affect application behavior.
Experience with hardware deployment, laptop and mobile device lifecycle management, asset tracking, and enterprise software troubleshooting.
Experience using ITSM or ticketing platforms and working within SLA-driven support processes; able to prioritize effectively across competing requests.
Strong ownership mindset with a track record of seeing issues through end-to-end and ensuring nothing falls through the cracks.
Proactive approach to support: able to identify patterns, improve processes, prevent recurring issues, and raise the quality of the overall support environment.
Excellent interpersonal, communication, and customer service skills, with the judgment and professionalism required to support executives and senior stakeholders.
Ability to work independently, make sound decisions, and take ownership of local IT operations while remaining closely aligned with global standards and teams.
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field - or equivalent practical experience.
Nice to Have:
Experience supporting trading floors or other low-tolerance, high-availability user populations.
Experience mentoring, coaching, or informally managing junior IT support staff.
Exposure to scripting or automation using PowerShell, Python, Bash, APIs, RESTful services, Git, or similar tools.
Familiarity with enterprise SaaS platforms for communication, project management, identity, and file collaboration.
Relevant certifications such as CompTIA A+/Network+, Microsoft, Apple, Cisco, ITIL, or similar.
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (paid)
Hybrid Working Arrangements
Company-paid health and protective benefits for employees and their eligible dependents
Free coaching and counseling sessions through Headspace
Generous paid Parental Leave
Free daily snacks in-office and weekly lunches
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
seniorHong Kong; You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated
Задачи:
— собирать повторяющиеся задачи;
— работать с AI-сервисами;
— проверять готовые сценарии;
— помогать переносить процессы в цифровой формат.
Условия:
— доход от 85 000 ₽;
— полностью удалённо;
— обучение инструментам внутри проекта.
Дополнительно:
— не обязательно уметь программировать для работы с автоматизацией;
— навыки работы с ИИ становятся всё более востребованными в 2026 году.
Требования:
— видит профессию Customer Success как основную
— опыт в B2B, не обязательно в поддержке
— умеет объяснять сложное простыми словами
— свободный английский (B2 и выше)
— готов работать в ночные смены
Обязанности:
— коммуникация с B2С-партнёрами на английском
— погружение в запрос бизнес-партнёра
— выявление повторяющихся паттернов в обращениях
— ведение документации и описаний процессов
— решение проблем партнёров до конца
Условия:
— офис или удаленная работа (возможен гибридный формат)
— график 2/2, ночные смены 21:00–9:00 по МСК
juniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Москва
Архитектор кибербезопасности — ключевая роль в структуре Центра кибербезопасности Группы Сбера. Вы будете курировать построение и развитие системы обеспечения кибербезопасности в дочерних зависимых организациях (ДЗО), организовывать внедрение СЗИ и процессов КБ и контролировать эффективность реализованных мер.
Обязанности
### Вам предстоит:
* участие в разработке, развитии общей архитектуры КБ ДЗО
* методологическая помощь CISO ДЗО в разработке и реализации архитектуры КБ
* согласование и контроль реализации планов развития КБ ДЗО
* кКонтроль соблюдения ДЗО ключевых метрик КБ, содействие в устранении отклонений
* отслеживание и координация мероприятий по выходу из критических ситуаций в области КБ в курируемых ДЗО
* координация реагирования на высокоприоритетные инциденты КБ в ДЗО, помощь ДЗО в расследовании инцидентов КБ и реагировании на критические угроз
* консультирование ДЗО по вопросам обеспечения КБ, внедрению лучших практик, реализации требований методологии КБ Группы
* анализ лучших практик управления и обеспечения КБ в ДЗО для последующего тиражирования в Группе
* участие в проектах по развитию системы управления КБ Группы Сбер
* реализация стратегических инициатив Центра кибербезопасности Группы по направлению деятельности.
Требования
### Что для нас важно:
* высшее техническое образование
* глубокое понимание принципов и процессов построения КБ, современных фреймворков, стандартов по КБ
* практические знания и навыки в информационных технологиях – ИТ-инфраструктура, сетевые протоколы, разработка
* понимание актуальных рисков и угроз КБ
* опыт управления проектами в области ИТ и кибербезопасности
* опыт реагирования и расследования инцидентов кибербезопасности
* практический опыт работы с СЗИ (AV, EDR. МСЭ, сканеры уязвимостей, DLP, СКЗИ и др. ) и сервисами КБ
* знание отечественного и зарубежного рынка СЗИ и поставщиков услуг КБ
* знания и навыки работы с ИИ
* опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов.
Условия
### Мы предлагаем:
* комфортный современный офис
* офисный формат работы
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are seeking an experienced and detail-oriented GRC (Governance, Risk, and Compliance) Manager to build, support, and continuously enhance Baseten’s security governance, compliance, and privacy programs. As one of the early members of our security organization, you will play a key role in ensuring our platform meets and exceeds the highest standards for privacy, trust, and regulatory compliance.
You’ll work closely with Engineering, Product, Security, and Legal to define compliance requirements, assess platform capabilities, and drive implementation from initial scoping through validation. You will also lead customer assurance efforts, helping customers understand our security architecture and compliance posture while bringing their requirements back into product planning.
Alongside this product focus, you’ll contribute to Baseten’s broader GRC program, including governance, risk management, audits, vendor assessments, and security awareness.
RESPONSIBILITIES
- Product Compliance: Translate regulatory, framework, and customer requirements into clear product requirements and technical controls, partnering with Engineering and Product to build compliance into platform design and development.
- Governance & Policy Development: Design, implement, and maintain security governance frameworks, policies, and procedures that align with Baseten’s risk posture and industry best practices.
- Risk Management: Build and manage the company-wide risk assessment program, identifying, tracking, and mitigating key security and compliance risks.
- Compliance Operations: Support efforts to achieve and maintain compliance with SOC 2, ISO 27001/27701, HIPAA, FedRAMP and other applicable standards and regulations.
- Audit & Certification Management: Coordinate external audits and certification processes, ensuring evidence collection, control validation, and remediation plans are executed efficiently.
- Third-Party Risk Management: Oversee vendor security assessments and ensure third-party providers meet Baseten’s security and compliance standards.
- Cross-Functional Collaboration: Partner with Engineering, Product, and Operations teams to embed compliance and risk management into day-to-day operations and technical processes.
- Customer Trust & Assurance: Support customer security questionnaires, due diligence efforts, and documentation requests from prospective and existing clients.
- Training & Awareness: Develop and deliver security and compliance training to ensure company-wide understanding of key policies and responsibilities.
- Continuous Improvement: Stay current on evolving regulatory requirements and lead initiatives to mature our compliance and risk management programs.
REQUIREMENTS
- BS Degree in CS, CE, MIS or equivalent field
- 5+ years of experience in GRC, Security Compliance, or Information Security roles, ideally in a SaaS or cloud-native environment.
- Strong understanding of security frameworks and standards such as SOC 2, ISO 27001, NIST, and GDPR.
- Proven track record managing compliance audits and certification programs end-to-end.
- Experience working directly with leaders and executives within Enterprise organizations
- Experience working cross-functionally with technical and non-technical stakeholders to implement compliance and security controls.
- Proven experience driving product compliance by translating regulatory and customer requirements into actionable product controls with Engineering and Product
- Experience defining project requirements and driving implementation by translating compliance objectives into clear deliverables, coordinating cross-functional stakeholders, and managing execution through completion.
- Experience responding to customer security questionnaires and leading customer security interviews, with the ability to clearly communicate security controls, compliance posture, and risk management practices to technical and nontechnical audiences.
- Ability to thrive in a fast-paced, high-growth startup environment while maintaining structure and process discipline.
NICE TO HAVE
- Experience with cloud security compliance in AWS or GCP environments.
- Hands-on experience using GRC tools (e.g., Vanta, Drata, Secureframe, Anecdotes).
- Understanding of AI/ML security considerations, data privacy, and model governance.
- Previous experience building and implementing security controls in an early-stage or rapidly growing startup.
- Relevant certifications (e.g., CISA, CISSP, CISM, ISO 27001 Lead Implementer).
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St); AU: Canberra (68 Northbourne Avenue); AU: Brisbane (243 Edward St)
Workplace: Hybrid
Engineer, Search
The role & impact
As an Engineer on our Search team, you’ll own the infrastructure, CI/CD and data pipelines that keep one of the largest search clusters in the southern hemisphere healthy and growing. You’ll design and run the infrastructure automation and Terraform that underpin the cluster, build pipelines that move and index data at scale, and keep the platform fast, resilient and cost effective as demand grows. You’ll Go Bold by leading design decisions on scaling, reliability and capacity for a system holding hundreds of terabytes.
In your first 90 days, you’ll get up to speed on the cluster, the team and our platform rebuild, then start reviewing pull requests and making your first meaningful changes. Within 12 months, you’ll Go Further by owning a major project, contributing across both search and generalist work, and helping to shape how the team works.
The team & how they connect
Our Search team looks after one of the largest search clusters in the southern hemisphere, indexing more than 50 million documents a day, for around 200,000 daily active users at 99.9% uptime. We’re rebuilding and expanding the platform for Xero’s next stage of growth, working closely with the streaming data team, our product manager and Catalyst to plan and release changes safely. We’re remote-first across Melbourne, New South Wales and New Zealand, and we get together in Melbourne roughly every six months.
The team is currently working on
- Tech stack: Github Actions and Terraform for infrastructure as code, with large-scale data pipelines feeding our search indexes.
- Current project: Rebuilding and expanding the search platform, including ingestion for our new platform alongside the streaming data team.
- Current project: Keeping the cluster highly available, owning monitoring, alerting and incident response to protect our 99.9% uptime.
- Future project: Owning and shaping a major platform project within your first year, spanning both search and generalist work.
Where and how you can work
This is a permanent, remote-first role across Melbourne, New South Wales and New Zealand, so you can work from wherever you’re based. We get together in Melbourne roughly every six months, giving you time to connect with the team in person.
Here are some of the things we are looking for
- You bring your experience running production infrastructure in the cloud, with hands-on skills in Github Actions and Terraform.
- You’ve designed and operated infrastructure pipelines that support complex platform scale environments and know how to keep them reliable under heavy demand.
- Solid software engineering skills and a high-quality mindset sit at the heart of how you work.
- Search or information retrieval experience, or a clear path to applying it, will help you hit the ground running.
- You communicate clearly, work well across remote teams and can explain trade-offs to people outside engineering.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Zeitz, Germany
D-ploy
ist Anbieter von Informatik-Dienstleistungen mit Hauptsitz in der Schweiz und Niederlassungen in Deutschland, Österreich, USA, der Tschechischen Republik und im Vereinigten Königreich. Seit 2003 haben wir umfassende Kompetenzen in allen Bereichen der IT aufgebaut.
Die Kernkompetenz der D-ploy sind IT Dienstleistungen in den Bereichen IT Infrastruktur, Servicemanagement, Engineering, Migration und Operation. Unsere Stärke ist es, Kunden in allen Belangen der IT durch maßgeschneiderte Lösungen zufrieden zu stellen und mit gleichbleibend hoher Arbeitsqualität zu überzeugen. Flexibilität und Innovation sind unsere Markenzeichen.
Aufgabenbereich:
Erste Anlaufstelle vor Ort für Endanwender bei IT-Problemen, insbesondere bei Hardware-Themen (Client, Smartphone) und zur Unterstützung bei der Fehleranalyse und -behebung
Umsetzung und Unterstützung lokaler IT-bezogener Geschäftsanforderungen in enger Abstimmung mit zentralen IT-Strukturen (CDI) zur Sicherstellung einheitlicher Standards
Pflege der Dokumentation der lokalen IT-Infrastruktur sowie Unterstützung bei Betrieb und Umsetzung von Änderungen (Netzwerk, Firewalls, Server, Medientechnik)
Koordination und Kommunikation von Änderungen mit operativ kritischen Anlagenbereichen vor Ort, insbesondere als Testkoordinator für geschäftskritische Änderungen
Unterstützung und technische Betreuung produktionsnaher IT-Anwendungen und -Dienste (z. B. Telefonie, MES-Systeme wie CES, MIS, LMS, LIMS und Laborsysteme)
Koordination und Mitwirkung bei gruppenweiten IT-Strategieprojekten (z. B. „Fix the Basics“, Lifecycle-Maßnahmen zur lokalen IT-Infrastruktur)
Einrichtung und Verwaltung von Benutzerkonten und Zugriffsrechten sowie Dokumentation der Supportfälle im Ticketsystem
Austausch und Upgrades von Hardware sowie Mitarbeit bei IT-Rollouts, Migrationen und lokalen IT-Projekten
Requirements
Abgeschlossene Ausbildung im IT-Bereich (z. B. Fachinformatiker/in für Systemintegration) oder vergleichbare Qualifikation
Gute Kenntnisse in Windows-Betriebssystemen, MS Office, Netzwerktechnologien sowie gängiger IT-Hardware
Erfahrung im IT-Support, idealerweise im Produktions- oder Onsite-Umfeld
Kundenorientiertes Auftreten, Teamfähigkeit sowie sehr gute Kommunikationsfähigkeiten
Selbstständige, strukturierte und lösungsorientierte Arbeitsweise
Bereitschaft zu gelegentlichen Dienstreisen und flexiblen Arbeitszeiten
Fließende Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift
Aktuelles polizeiliches Führungszeugnis (nicht älter als 3 Monate) erforderlich
Benefits
Bezahlter Sonderurlaub
Edenred Card (gültig in >16.000 Restaurants, Hotels und Tankstellen in Deutschland)
Fishing for Friends-Programm – unser Empfehlungsprogramm
Gutscheine (B-Day-Gutschein, Hochzeits- und Neugeborenen Überraschung, 5-Jahres- und 10-Jahres-Jubiläums-Überraschung)
Weiterentwicklung und beruflicher Aufstieg
Freundliches und internationales Arbeitsumfeld
Vom Unternehmen gesponserte Veranstaltungen
Is
IT
in your DNA?
Location: Tbilisi, Georgia; Astana, Kazakhstan; Yerevan, Armenia; Almaty, Kazakhstan; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About The role:
We’re looking for a technically skilled
Technical Support Specialist
to join our growing L2 support team. This role is ideal for someone with a solid background in Linux administration, system monitoring, and hands-on troubleshooting. The ideal candidate is passionate about system reliability, enjoys automating routine tasks, and is comfortable working in a shift-based schedule. Experience in IT operations, FinTech, or payments infrastructure is a strong advantage.
Responsibilities:
Provide timely
technical support
to internal teams and partners regarding system monitoring and service stability
Maintain and use tools like
Prometheus
,
Grafana
,
Loki
, and
Alertmanager
Log, analyze, and categorize
incidents
in
Jira Service Management
, and escalate issues when needed
Develop and maintain small automation tools (e.g., Python scripts,
Telegram/Slack/Jira bots
)
Administer
Linux servers
: logs, access control, services, cronjobs
Document recurring issues and solutions in
Confluence
Work with
REST APIs
to integrate with third-party systems
Participate in a
24/7 shift rotation
, including nights and weekends
Requirements:
1+ years of experience in technical support
Strong command of the
Linux CLI
, logs, services, file permissions, and networking
Experience working with monitoring and alerting systems
Understanding of
incident and problem management
(ITIL or Jira workflows)
Basic skills in
Python scripting
Experience with
Telegram, Slack, or Jira bots
is a strong plus
Understanding of
REST APIs
Excellent written and verbal communication skills in English and Russian
Willingness to work in a
shift-based environment
(including on-call)
Attention to detail, excellent communication skills and ability to explain complex technical concepts in simple terms
Nice to Have:
Experience in
FinTech, acquiring, or payment systems
Familiarity with Docker, CI/CD, or centralized logging systems (e.g., ELK, Jaeger)
Hands-on contributions to automation or monitoring in production environments
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
Flexible work arrangements to support work-life balance
* Please note that this position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Kurtköy, Turkey
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer’s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Oversee the design, implementation, and management of IT infrastructure, including servers, networks, storage, and cloud environments.
Ensure the IT infrastructure aligns with the company's strategic objectives and long-term IT roadmap.
Plan and execute infrastructure upgrades, replacements, and migrations to maintain system reliability and performance.
Lead and manage the helpdesk team, ensuring effective support and resolution of IT issues while maintaining high customer satisfaction.
Lead infrastructure projects involving internal teams and external partners, ensuring that projects are completed on time, within scope, and within budget.
Coordinate with various stakeholders to define project requirements, deliverables, and timelines.
Manage the company’s networking infrastructure, ensuring high availability, security, and performance.
Oversee the administration of servers, storage, and virtualization platforms.
Ensure compliance with industry standards and regulatory requirements, particularly in highly regulated environments like pharmaceuticals.
Develop and maintain business continuity and disaster recovery plans to ensure the resilience of IT infrastructure.
Implement backup and recovery solutions to protect critical data and systems.
Manage relationships with external vendors and service providers, including contract negotiations and performance management.
Collaborate with stakeholders at local, regional, and global levels to ensure alignment with business needs and IT strategies.
Provide hands-on support for complex IT infrastructure issues, ensuring quick resolution and minimal impact on business operations.
Oversee the monitoring of IT infrastructure to proactively identify and address potential issues.
Ensure the smooth operation of IT infrastructure by coordinating with the Service Desk and next-level support teams.
Implement and enforce security policies and procedures to protect the company's IT assets.
Ensure compliance with global IT standards and local regulatory requirements, particularly in relation to data protection and system validation.
Requirements
Degree in Computer Science, IT-related field, or technical discipline; Master’s degree desirable.
10+ years of experience in IT infrastructure management, with a strong background in networking, systems administration, and cloud technologies.
Experience in the pharmaceutical industry or other highly regulated environments is highly desirable.
Deep understanding of IT infrastructure, including hardware, software, networking, and cloud technologies.
Strong expertise in designing, implementing, and managing IT infrastructure projects.
Proficiency in troubleshooting and resolving complex infrastructure issues.
Exceptional leadership skills with the ability to develop and communicate objectives, inspire and motivate teams, and maintain alignment with business strategies.
Proven ability to manage multiple projects and tasks effectively, ensuring alignment with global IT standards.
Exceptional analytical, conceptual, strategic planning, and execution skills.
Strong stakeholder management skills, with the ability to work effectively across all organizational levels.
Hands-on approach with a strong sense of ownership and accountability.
Demonstrated leadership in a cross-cultural environment.
Fluent English and Turkish, both written and spoken.
Candidates must provide a criminal record.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Prague, Czechia
At
Dentons Europe Services
in Prague, we embrace a culture of collaboration and continuous improvement. Our team of professionals is dedicated to collaborating seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more to support legal teams in managing large volumes of data, ensuring accuracy, and enhancing the overall legal process.
Role
The Remote Service Desk Technician provides first-line technical support to users across European offices from the Prague-based Remote Service Desk. The role delivers remote troubleshooting, incident management, and service request handling within agreed SLAs, working in close cooperation with Onsite Support and L2 Service Management teams.
Responsibilities
Provide first-line technical support, answering user queries relating to hardware and software problems.
Log all IT incidents and service requests into the ticketing system.
Resolve incidents and requests within agreed SLAs using remote diagnostic tools.
Escalate complex issues to L2 Service Management with appropriate documentation and context.
Hand over issues requiring physical intervention to Onsite Support teams.
Cooperate with Onsite Support and L2 Service Management to ensure seamless user experience.
Deliver excellent customer service ensuring users can continue to work with minimal disruption.
Follow processes, policies, and best practices in all interactions.
Document IT processes and procedures as required.
Support workflow improvement and automation initiatives where appropriate.
Requirements
First-Line Support:
Remote technical support for hardware, software, and Microsoft 365 services.
Incident and Request Management:
Logging, tracking, and resolution of IT incidents and service requests within SLA targets.
Escalation and Handover:
Timely escalation to L2 Service Management for complex issues and handover to Onsite Support for physical interventions.
Cross-Team Cooperation:
Close operational cooperation with Onsite Support and L2 Service Management to ensure seamless end-to-end service delivery.
Process Compliance:
Adherence to IT processes, policies, and best practices in all interactions.
Benefits
25 days of vacation/year
3 sick days/year
Meal lump-sum
MultiSport card
Multipass card
Home Office allowance
Задачи:
— Предоставлять L2 поддержку по всей компании и локально для офиса в Лимассоле.
— Администрировать доступы в GitLab, Google Cloud IAM и внутренних инструментах.
— Автоматизировать повторяющиеся ручные задачи и повышать эффективность.
— Управлять соответствием парка macOS и Windows, офисной сетью и AV-системами.
— Курировать администрирование Jira и Confluence, а также их интеграции.
Требования:
— Опыт работы в IT поддержке/системном администрировании от 4 лет.
— Опыт L2 поддержки не менее 2 лет.
— Владение Okta, Google Workspace, Jamf и Intune.
— Глубокие знания сетевых технологий (маршрутизация, коммутация, firewall).
— Опыт администрирования Jira и Confluence.
— Свободное владение английским языком и хорошие коммуникативные навыки.
Желательно:
— Знание русского языка и практический опыт работы с Fortinet.
— Навыки скриптинга для автоматизации (Bash, Python, Google Apps Script).
— Опыт интеграции AI-инструментов в рабочие процессы поддержки.
Условия:
— Конкурентная зарплата и опционные программы (каждый сотрудник — партнер).
— Официальное трудоустройство на Кипре с поддержкой визы для сотрудника и супруга.
— Комфортный офис в Лимассоле с предоставлением питания и перекусов.
— Медицинская страховка (100% для сотрудника, 75% для семьи).
— Доступ к матчам и мероприятиям футбольного клуба Aris Limassol.
— Возможности профессионального роста и корпоративные мероприятия.
Формат работы: офис, Лимассол.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Hybrid | Austin, San Francisco
About the Role
Cloudflare's Senior Forward Deployed Infrastructure Engineers work where Cloudflare's infrastructure meets customer impact.
As a Forward Deployed Infrastructure Engineer, you will be embedded with one of Cloudflare's most strategic customers, collaborating to ensure modern cloud compute capacity is available, reliable, and ready when needed. You will guide new capacity from delivery to production, partnering with Cloudflare's data center and hardware teams to ensure systems pass validation, come online smoothly, and uphold Cloudflare's high standards.
You will serve as a bridge connecting Cloudflare's infrastructure, hardware, and data center teams with the customer's engineering organization. You'll ensure teams work from a shared vision, clear operational roadblocks, and feed real-world insights back into how Cloudflare builds and evolves its platform.
This role is ideal for engineers who want to:
Stay deeply technical and hands-on with real production infrastructure.
Guide outcomes from hardware delivery through running workloads.
Shape how Cloudflare delivers compute capacity at scale.
Build long-term, trust-based partnerships with world-class engineering teams.
Responsibilities
Capacity Onboarding & Delivery:
Lead bringing new compute capacity online for the customer, collaborating on planning, provisioning, validation, and handover to production. Drive turn-ups that are predictable, efficient, and repeatable.
Hardware & Spec Validation:
Partner with teams to ensure delivered systems meet agreed specifications. Define acceptance criteria and validation workflows, including burn-in, benchmarking, and health checks across compute, storage, and networking. Work alongside on-site data center teams to execute checks and resolve issues.
Standards & Operational Readiness:
Champion Cloudflare's build, configuration, security, and observability standards prior to capacity launch. Ensure comprehensive monitoring, alerting, and runbooks are established for all production systems.
Cross-Team Alignment:
Act as the central point of collaboration between Cloudflare's infrastructure, hardware engineering, data center operations, supply chain, and network teams, alongside the customer's engineering group.
Technical Accountability:
Serve as the primary technical point of contact for the customer's infrastructure, guiding account strategy and technical direction for supporting Cloudflare resources.
Reliability & Incident Response:
Engage in operational rhythms with the customer and Cloudflare, including standups, capacity reviews, change management, and incident response. Facilitate blameless root-cause analysis and post-incident improvements
.
Automation & Tooling:
Develop production-quality automation and tooling for provisioning, validation, and fleet management to continually improve rollout efficiency.
Capacity Planning & Forecasting:
Partner with the customer to understand future demand, forecast capacity needs, and proactively identify constraints.
Feedback Loop & Product Influence:
Surface real-world operational issues and platform opportunities with Cloudflare's Infrastructure, Hardware, and Product teams to inform future roadmaps.
Strategic Relationship Management:
Cultivate trusted technical relationships with senior stakeholders (Staff+ engineers, Directors, and VPs) across both organizations.
On-Site Presence:
Spend time regularly on-site at customer offices to foster close communication and partnership with their engineering teams.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
Infrastructure & SRE Background:
Solid experience in infrastructure engineering, SRE, or production engineering, with a track record of running and scaling large-scale production systems.
Capacity & Fleet Operations:
Practical experience bringing server capacity online, encompassing provisioning, imaging, configuration management, and fleet-scale lifecycle management.
Hardware Fluency:
Familiarity with server hardware, firmware, BMC/IPMI/Redfish, and diagnostics. Ability to set validation standards, triage issues remotely, and partner with on-site technicians. Experience with GPUs or specialized accelerators is a plus.
Linux & Networking:
Strong understanding of Linux systems and core networking principles (TCP/IP, BGP, DNS, load balancing, and data center topologies).
Automation & Development:
Proficiency in languages such as Go, Python, or Rust, along with experience using infrastructure-as-code and configuration management tools (e.g., Terraform, Ansible, Salt).
Production Ownership:
Experience supporting mission-critical services, including on-call rotations, incident response, SLO management, and reliability engineering.
Observability:
Familiarity with monitoring, metrics, and logging frameworks (e.g., Prometheus, Grafana, ClickHouse) to maintain system health proactively.
Containers & Orchestration:
Exposure to Kubernetes or similar platforms and workload scheduling on newly provisioned capacity.
AI-Augmented Workflows:
Interest or experience in leveraging modern AI tools to streamline automation, debugging, and documentation.
Program-Level Coordination:
Demonstrated ability to coordinate complex, multi-team delivery efforts across regions and time zones with clear communication and alignment.
Proactive Problem-Solving:
A self-motivated approach to identifying bottlenecks—whether technical or procedural—and collaborating with partners to implement durable fixes.
Stakeholder Communication:
Ability to engage comfortably in strategic technical discussions with executive-level stakeholders, translating infrastructure context into business outcomes.
Bonus Points
Prior experience at a hyperscaler, cloud provider, or large-scale data center environment.
Familiarity with Cloudflare's platform and network architecture.
Experience in customer-embedded or partner-facing technical infrastructure roles.
A history of sharing knowledge, such as technical writing, internal mentorship, open-source contributions, or community presentations.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $194,000 - $266,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
We are looking for an IT Systems Engineer to build and secure the identity and access management (IAM) and mobile device management (MDM) systems for employees who build agents and internal tools every day. You will design access and device policies that let them ship quickly without exposing company data, and automate the work with scripts, API integrations, and AI tooling alongside our IT and Security engineers. This is a hybrid role based in San Francisco, New York City, or Austin, with three days a week in the office.
What you’ll do:
Configure Okta, including application integrations, single sign-on (SSO), multi-factor authentication (MFA), groups, access policies, and automated provisioning
Build onboarding, role-change, and offboarding automation that keeps employee access current
Configure and maintain MDM for device enrollment, software deployment, patching, encryption, and compliance controls
Build scripts, API integrations, and automation across Okta, MDM, Google Workspace, Slack, and IT service management systems, using AI to write and troubleshoot code and reviewing its output before it ships
Partner with Security on least-privilege access that lets employees connect agents and internal tools to company systems safely, along with device security standards and access reviews, and serve as the escalation point for complex identity and device issues
What you need:
7+ years of hands-on IT systems engineering experience, with deep expertise in either IAM or MDM and working knowledge of the other
Administered Okta and integrated applications using Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM)
Configured and operated an MDM platform such as Jamf, Kandji/Iru, or Intune
Wrote automation in Python or Bash against APIs, and used AI to build and troubleshoot it, reviewing generated code before deploying
Bonus if you:
Managed Okta or other IT systems as code with Terraform, including version-controlled configurations, code review, and configuration drift management
Supported AWS identity and access configurations
Built or hosted a project on Vercel
Benefits:
Competitive salary and meaningful equity
Comprehensive health, dental, and vision coverage
Generous paid time off and parental leave
Professional development stipend
Daily lunch and commuter benefits (SF office)
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $180,000.00 - $288,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Hours & location
🌎 While we hire
almost anywhere
in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with GMT-3 for at least 20 hours/week.
Preferred locations:
USA
Why this job is exciting
As our Compliance Manager, you will own and drive Sourcegraph’s governance, risk, and compliance program, with a primary focus on compliance. This is a highly cross-functional role that works closely with Security, Engineering, IT, Legal, People, Sales, and other teams across the company.
You will be responsible for maintaining and evolving our compliance program, including owning certifications such as SOC 2 and ISO 27001 and preparing Sourcegraph for additional frameworks as the business grows. This is not a role where you will simply coordinate work across a large compliance organization. We are looking for someone who has personally owned audit and certification programs end to end: designing and tailoring controls, collecting evidence, training internal teams, working directly with auditors, managing remediation, and driving follow-up work through completion.
📅 Within one month, you will…
You will build strong working relationships across Security, Engineering, IT, Legal, People, Sales, and other key stakeholders.
You will develop a clear understanding of Sourcegraph’s existing governance, risk, and compliance program, including our ISMS, risk register, controls, certifications, audit processes, and current areas of focus.
You will understand how our SOC 2 and ISO 27001 programs operate today, including key owners, evidence requirements, open risks, and upcoming milestones.
You will begin participating directly in day-to-day compliance activities and identify opportunities to improve or simplify existing processes.
📅 Within three months, you will…
You will have taken ownership of Sourcegraph’s ongoing SOC 2 and ISO 27001 compliance programs.
You will independently manage key audit activities, including control testing, evidence collection, stakeholder coordination, auditor requests, findings, and remediation.
You will evaluate existing controls and tailor them to Sourcegraph’s environment rather than relying on overly prescriptive or generic auditor recommendations.
You will actively maintain Sourcegraph’s risk register, ISMS processes, policies, and compliance documentation.
You will help internal teams understand their compliance responsibilities and provide practical guidance that allows them to meet requirements without creating unnecessary process.
You will support customer-facing compliance activities, including security questionnaires and compliance-related questions from prospective and existing customers.
📅 Within six months, you will…
You will have successfully led Sourcegraph through an audit or major certification milestone.
You will own the operating rhythm of the GRC program, including ISMS meetings, risk management activities, control reviews, documentation updates, and audit preparation.
You will have established a forward-looking compliance roadmap covering renewals, upcoming audits, new frameworks, regulatory requirements, and opportunities to improve how the program operates.
You will be able to independently identify control gaps or deficiencies, assess their risk, recommend practical solutions, and drive remediation with both technical and non-technical stakeholders.
You will have introduced automation, AI, or other process improvements that reduce manual compliance work while maintaining or improving program quality.
About you
You have built or operated compliance programs in a fast-moving technology environment and have personally owned major compliance initiatives from beginning to end.
You are comfortable operating independently, getting into the details, and doing the work yourself while coordinating with stakeholders across the organization. You understand that frameworks such as SOC 2 and ISO 27001 define requirements but often leave significant flexibility in how an organization satisfies them, and you know how to translate those requirements into controls that fit the business.
You are also comfortable working with technical teams and modern cloud environments. You can understand enough about infrastructure, systems, access controls, software development, and security processes to ask the right questions and effectively translate between auditors and technical teams.
5+ years of experience in governance, risk, compliance, information security compliance, or a related role.
Demonstrated end-to-end ownership of SOC 2 and ISO 27001 programs, ideally within a SaaS, technology startup, or similarly fast-moving environment.
Experience personally managing external audits and certification processes, including audit preparation, evidence collection, control testing, stakeholder training, auditor interaction, remediation, and follow-up.
Strong understanding of risk management, control design, ISMS governance, and compliance program operations.
Experience adapting compliance controls to an organization's actual environment rather than applying generic or overly prescriptive requirements.
Familiarity with cloud-based technology environments and the security and compliance considerations associated with a distributed or remote workforce.
Strong project management and organizational skills with the ability to drive cross-functional initiatives from inception through completion.
Excellent written and verbal communication skills and the ability to explain compliance requirements clearly to both technical and non-technical audiences.
A hands-on mindset and willingness to personally execute the work required to keep the compliance program operating effectively.
Curiosity about AI, automation, and emerging technology, with an interest in using new tools to improve compliance workflows.
Nice-to-haves:
Experience with additional security, privacy, or compliance frameworks such as GDPR, HIPAA, HITRUST, FedRAMP, FISMA, PCI DSS, or related standards.
Experience supporting security questionnaires, customer assurance processes, or sales-related compliance activities.
Experience with GRC platforms, compliance automation tools, or building internal automation for evidence collection and control monitoring.
Relevant certifications such as CISA, CISSP, ISO 27001 Lead Implementer or Lead Auditor, CRISC, or similar credentials.
Level
📊 This job is an IC3. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an
open and transparent
company, our
compensation philosophy
and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC3 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
The starting salary for the IC3 pay band in each zone is:
Zone 2:
$137,718 USD
Zone 3:
$102,899 USD
In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5 hours in total.
👋 Introduction Stage
- we have initial conversations to get to know you better…
[30m]
Recruiter Screen
[30m]
Hiring Manager Screen
🧑💻 Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[Async] Working assignment
[60m]
Assignment Walkthrough + Review
[60m]
Resume Deep Dive
[60m]
Technical Interview
🎉 Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically…
[30m]
Values
[30m]
Leadership
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Задачи:
— Выполнять задачи, ставящиеся перед командой, включая исследование ядра Android, реверс-инжиниринг компонентов с закрытым исходным кодом, отладку смартфонов, проверку имеющихся уязвимостей и proof-of-concepts на эксплуатируемость, написание рабочих эксплоитов, объединение эксплоитов в цепочки.
— Участвовать в процессе тестирования готовых эксплоитов, модифицировать и обновлять их при выходе новых версий ПО.
— Предлагать команде свои идеи и участвовать в обсуждениях по вопросам новых разработок и исследований.
Требования:
— Способность быстро обучаться, анализировать большие объемы разрозненной информации и синтезировать их в конкретное знание, владение системным мышлением.
— Умение работать и принимать решения в условиях ограниченной информации, отсутствие страха постановки гипотез, их проверки, отказа от нерабочих идей.
— Способность фокусироваться на задачах, требующих большого количества времени для их решения вплоть до нескольких месяцев.
— Способность сохранять продуктивность и не опускать руки, когда задача кажется невыполнимой.
— Подтвержденный опыт написания эксплоитов или поиска критических уязвимостей (удалённое исполнение кода, повышение привилегий, выход из песочницы, обход защитных механизмов — RCE, LPE, SBX, mitigation bypasses) в Android за последний год.
— Понимание архитектуры и внутреннего устройства ядер Android и Linux.
— Знание актуальных на данный момент классов уязвимостей и защитных механизмов (mitigations).
— Владение техническими инструментами, такими как C/C++, ассемблер ARM, Java, отладчик Android, Ghidra, IDA Pro и т.п.
— Умение настраивать и использовать LLM для автоматизации исследовательских задач и кодогенерации proof-of-concepts, полурабочих и рабочих эксплоитов.
— Умение искать уязвимости в ПО и знание Kotlin и JavaScript будут вашим преимуществом.
— Английский язык на уровне чтения технической документации.
— Профессиональный стаж и формальное образование значения не имеют.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Engineering
Location: Remote US, Only
Compensation:
$165,000 to $190,000 base plus bonus and equity
What You’ll Do:
Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled.
This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry.
This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments where attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person.
As a Senior Software Engineer on the Agentic SOC team, you’ll build and ship core parts of this system. You’ll work closely with the team’s technical leads, SOC analysts, product researchers, and product managers. You’ll own significant pieces end-to-end, from an ambiguous problem to a production feature you can show is working.
We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly.
Responsibilities:
Build the investigation system. You design, build, and ship the components that make agentic investigation work: the tools agents use to query telemetry, the logic that drives an investigation, and the structured, evidence-backed output that analysts and customers see.
Turn analyst expertise into agent behavior. You sit with SOC analysts and product researchers to understand how they triage and investigate a given kind of Signal, then encode that into what the agent looks for, what it gathers, and how it explains its conclusions.
Take toil off analysts’ plates. You build LLM-powered features that pre-process the output of tools analysts use every day. They summarize, correlate, and highlight what matters, so analysts spend their time on judgment instead of assembly.
Measure what you ship. You build and extend the evaluations that tell us whether the system is getting better or worse, and you back your changes with evidence rather than a handful of good-looking examples.
Build with a security mindset. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You think about how what you build could be misused or manipulated, and you design for it.
Build for production. You write reliable, observable, cost-conscious code that behaves well when models are slow, wrong, or unavailable. You operate what you build and help keep the system healthy as new detections and products come online.
Collaborate and raise the bar. You give thoughtful code reviews, help teammates get unstuck, share what you learn about building with LLMs, and contribute to technical discussions and design reviews with clear reasoning about tradeoffs.
Balance rigor with pragmatism. You know when to prototype quickly to learn something and when to slow down because the cost of being wrong is high.
What You Bring To The Team:
6+ years of professional software development experience, including building and operating production backend systems
Experience building applications with LLMs, including tool use, structured output, prompt and context design, and evaluation. Experience shipping agents to production is a strong plus
An understanding of how LLM-based systems fail, and good habits for testing and debugging non-deterministic behavior
Solid backend fundamentals, including APIs, background jobs and queues, concurrency, relational databases such as Postgres, and data stores such as Redis
Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails. Prior Rails experience isn’t required, and we expect you to become fluent in it
Security awareness: you think about untrusted input, access control, and keeping one customer’s data separate from another’s
Curiosity about how security analysts think and work, and a willingness to spend real time learning from them
Experience with AWS, Azure, or other public cloud environments
Experience with AI coding tools, such as Claude Code
BS or MS in Computer Science or Engineering, or equivalent experience
Bonus Points:
Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate
Familiarity with endpoint, identity, and Microsoft 365 telemetry and with attacker tradecraft (e.g., MITRE ATT&CK)
Experience building evaluation pipelines or datasets for ML or LLM systems
Experience with Ruby on Rails
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
#BI-REMOTE
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Требования:
— Коммерческий опыт работы DevOps Engineer — от 4 лет;
— Сильные знания Linux и системного администрирования;
— Опыт эксплуатации production-систем и решения инфраструктурных проблем;
— Практический опыт сопровождения Go-сервисов в production (deployment, мониторинг, troubleshooting);
— Разработка на Go не требуется;
— Коммерческий опыт работы с blockchain-инфраструктурой, желательно с blockchain nodes;
— Опыт работы с Docker, Kubernetes, CI/CD и Infrastructure as Code;
— Знание сетевых протоколов TCP/IP, DNS, HTTP/HTTPS, TLS;
— Опыт настройки мониторинга и логирования (Grafana, Kibana);
— Навыки Bash или Python.
Будет плюсом: PostgreSQL, Redis, NATS, Vault, KMS/HSM, Helm, Terraform, Ansible, fintech.
Задачи:
— Поддержка production-, staging- и development-инфраструктуры;
— Администрирование Kubernetes-кластеров и контейнеризированных приложений;
— Развитие CI/CD и Infrastructure as Code;
— Настройка мониторинга, логирования и алертинга;
— Сопровождение Go-сервисов и blockchain-инфраструктуры;
— Расследование production-инцидентов и устранение неисправностей;
— Обеспечение отказоустойчивости, backup/restore и безопасности;
— Документирование изменений и эксплуатационных процедур.
Условия:
— Гибридный формат работы в Минске;
— Полная занятость;
— Оформление напрямую в штат;
— Долгосрочный проект.
Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale.
Key responsibilities
Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person
Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations that need cross-team coordination
Join an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communicate clearly with users at every technical level
Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles
Spot patterns in support requests, surface recurring issues, and flag opportunities to automate
Help streamline onboarding and other high-volume operations as we scale
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Write scripts (Bash, Python) to automate repetitive tasks
Minimum qualifications
Hands-on IT support experience, ideally in a fast-paced environment
Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android
Experience with Google Workspace administration
Experience with Slack administration, including workspace management, permissions, and troubleshooting
Experience supporting and administering other SaaS tools
Understanding of identity and access fundamentals: SSO, MFA, directory services
Familiarity with MDM fundamentals and endpoint management concepts
Basic scripting (Bash or Python) for automation
Strong troubleshooting skills, with a methodical and persistent approach
Clear communicator who enjoys helping people solve problems
Take ownership of problems and follow through until they're resolved
Preferred qualifications
Familiarity with zero-trust security concepts and endpoint security tooling
Networking basics: DNS, DHCP, VPNs
Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns
Experience using AI tools to improve personal or team productivity
Interest in developing deeper technical skills and taking on more complex systems administration over time
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€125.000
—
€165.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Москва
ГибридSan Francisco; Remote; Toronto; New York; Montreal; Seattle
seniorСША; On-Site Presence:; Demonstrated ability to coordinate complex, multi-team delivery efforts across regions and time zones with clear communication and alignment
Hybrid - San Francisco, New York City, Austin
УдалённоNo matter what, working hours must overlap with GMT-3 for at least 20 hours/week