Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Americas Sales Business Partner Manager
(SBP)
.
About the job
This position is needed to serve as the right hand Sales Ops leader to leaders across the Americas Sales organization. In this role, you will be instrumental in ensuring alignment between sales strategy and execution, fostering collaboration across teams, and driving operational excellence that accelerates growth and delivers measurable results for your verticals. The ideal candidate is a hands-on Sales Operations leader with deep go-to-market (GTM) and enterprise-scale software/tech experience in sales strategy. Success requires tight alignment and collaboration with your peer Sales Operations functional leaders ( Strategic Operations, Sales Compensation, GTM Initiatives and GTM Analytics, GTM Enablement) and company-wide cross-functional teams such as HR, finance, marketing, product and more.
Responsibilities
In this role, you’ll:
Be the Business partner to GTM leaders; challenge the status quo.
Shape & execute business strategy to address risks / obstacles / opportunities.
Translate strategy into actionable operational plans & execute.
Be the Voice of sales in cross-functional initiatives.
Execute operational cadences at the Vertical/Segment level supporting a Regional VP of Sales
Manage forecast and pipeline health; drive predictability for month/quarter/year.
Provide business performance insights; facilitate decision-making.
Produce recurring & ad hoc exec business updates.
Engage & deliver on localized planning & sales ops activities (e.g. headcount, Annual Planning, New Year Readiness, Account Movements, Territory & Quota operationalization) in alignment with Strategic Operations peer function.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs).
Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy and executing a rhythm of business (MBRs, QBRs, etc).
Problem-solving, communication and interpersonal skills with ability to influence and align senior leadership and teams.
Bachelor’s Degree or equivalent years' of experience; graduate degree a plus.
Desired:
Experience guiding sales teams through organizational changes, shifting priorities, and evolving market strategies with minimal disruption.
Ability to translate complex sales performance and pipeline data into clear storylines, actionable recommendations, and business reviews for senior leaders.
Proven track record of building strong partnerships across various business functions and aligning diverse cross-functional stakeholders around shared business priorities.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 20, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
Location: San Francisco, CA; Sunnyvale, CA
Workplace: Hybrid
ABOUT NIANTIC SPATIAL
We are building for the >80% of economic activity that happens beyond the reach of screens. AI has learned from the text, images and video online, but it still lacks an accurate understanding of physical space.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
THE OPPORTUNITY
As a staff member of the Map Team, you’ll own and drive significant parts of our Reconstruction and/or Localization technologies. You will be responsible for building the Map representing a living geospatial world model that can be simultaneously used to generate a high-fidelity 3D representations via Gaussian Splatting and Meshing, as well as the centimeter-level accuracy Visual Positioning System (VPS) that allows people and robots to explore the real world.
This is an individual contributor role with a strong component of technical leadership where you will mentor other engineers and influence the technical roadmap.
WHAT YOU WILL DO
- Technical Leadership: Lead the design and implementation of some of our core technologies, namely, Structure from Motion (SfM), Feed Forward and Foundational models, and high-fidelity 3D Reconstruction (e.g. meshing, gaussian splats).
- Applied Research: Up to speed state-of-the-art in relevant areas to be able to invent novel solutions in VPS and/or 3D Reconstruction alongside the team.
- System Architecture: Design, develop, and maintain scalable production-grade Computer Vision systems that power Niantic Spatial’s VPS, 3D Reconstruction and 3D Mapping pipelines.
- Algorithm optimization and production implementation: develop and optimize algorithms, train models, for high-accuracy and high-performance execution on CPU/GPU on the cloud or device as part of a reliable production system.
- Quality & Benchmarking: Drive decision-making creating high quality data that allows the accurate spatial grounding of AI queries with structural, semantic and location specific knowledge.
- Technical Strategy & Mentorship: Work with engineering leadership to define the technical roadmap and quarterly objectives for the Applied CV Team; provide high-level mentorship and code governance to elevate the team’s technical bar.
- Cross-Functional Delivery: Collaborate with Product, Research, and Operations teams to ensure that state-of-the-art Computer Vision solutions translate into delightful user experiences.
WHAT WE ARE LOOKING FOR
- Years of Experience: 7+ years of professional experience in Computer Vision, Machine Learning, or a related field (or 4+ years with a PhD in a relevant domain).
- Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field; Master's or PhD preferred.
- Core Technical Skills: Strong proficiency in Python and/or C/C++.
- Specialized Expertise: Proven experience in both classical and learned-based 3D Computer Vision and ML.
- Full SW lifecycle experience: Demonstrated experience in taking research into production at scale.
- Technical Leadership Experience: Previous experience tech leading computer vision projects.
COMPENSATION & BENEFITS
The expected salary range for this role is $256,500 – $315,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
LOCATION & WORK MODEL
This role is based in our San Francisco or Sunnyvale office, with three days per week in office.
INCLUSIVE APPLICATION
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed — you may be exactly who we're looking for.
EQUAL OPPORTUNITY
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
CANDIDATE PRIVACY
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you’ll:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with incident communication and on-call.
Experience with the following: Supporting Email (or similar) REST API’s ; Email Deliverability ; JIRA/Confluence Experience (a plus) ; Snowflake ; Terminals (command prompt)
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Snowflake & Splunk (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Zendesk is preferable
Location
This role will be remote, and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - USA
The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers.
Clover Care Services is entering a significant period of clinical growth. As we scale our Clover Care Visit (CCV) team, we need a dedicated leader who can turn an ambitious hiring plan into a reliable, repeatable workforce engine—from recruiting pipeline and onboarding capacity through clinician readiness, productivity, and performance.
As the
Director, Workforce Management
, you will connect workforce planning, recruiting, onboarding, leadership capacity, and performance management into one operating system, giving the organization clear visibility into whether we are on pace and what needs to change when we are not.
As Director, Workforce Management, you will:
Own the CCV workforce plan end to end.
Build and run the staffing strategy required to scale the clinician organization, translating long-range growth targets into weekly and monthly hiring, onboarding, and readiness goals.
Create visibility from candidate pipeline to “ready to visit.”
Establish the operating metrics, forecasting, and reporting needed to understand recruiting conversion, onboarding lead times, attrition, training capacity, and clinician readiness—and surface risks early enough to act.
Build a scalable clinician onboarding model.
Partner across Clinical, Talent, IT, Operations, and other teams to evolve today’s high-touch onboarding journey into a structured model that can support significantly larger hiring cohorts without sacrificing clinical quality.
Build the leadership capacity required to scale.
Determine the right model for preceptors, clinical leads, onboarding cohorts, and frontline management so that rapid growth does not create an unsustainable burden on existing clinical leaders.
Own workforce performance management.
Establish clear, actionable standards and operating rhythms across areas such as attendance, cancellation rates, Clover Assistant Touch, productivity, and normalized performance measures.
Make quality and productivity work together.
Build performance expectations that reflect accurate, sustainable clinical performance—not simply higher activity—and partner with clinical leaders to ensure workforce decisions support both member experience and quality of care.
Turn workforce data into decisions.
Build the dashboards, forecasts, and management routines leaders need to understand capacity, identify constraints, allocate resources, and stay ahead of hiring or performance gaps.
Create repeatable workforce-management capabilities for CCS.
Use the CCV ramp as the first proving ground for processes, tools, and operating models that can later support In-Home Care and other Clover Care Services programs.
Operate as a cross-functional leader.
Bring together Clinical Activation, clinical leadership, Talent, Operations, Finance, analytics, and other partners around one integrated workforce plan with clear owners, milestones, and escalation paths.
Success in this role looks like:
In your first 90 days, you will:
Build a clear baseline of the CCV workforce funnel and translate the 2027 growth target into a measurable workforce plan spanning recruiting, onboarding, training capacity, clinician readiness, and attrition.
Identify the biggest risks and bottlenecks in the ramp and establish the metrics, operating cadence, and accountability needed to address them.
Within your first 6 months, you will:
Establish a predictable recruiting-to-readiness operating model, including scalable onboarding cohorts, preceptor capacity, and clinical leadership support.
Launch workforce dashboards and performance-management routines that enable leaders to anticipate capacity gaps, manage performance, and increase clinician onboarding volume without sacrificing quality.
Over time, you will:
Help CCV reach its clinician-capacity goals ahead of the 2027 AEP cycle through a sustainable, data-driven approach to hiring, onboarding, and performance.
Build repeatable workforce-management capabilities that can extend beyond CCV to support In-Home Care and other Clover Care Services programs.
You should get in touch if:
You have built or led workforce planning, capacity management, clinical operations, field operations, or another complex people-scaling function where success depended on turning ambitious growth targets into an executable operating plan.
You are comfortable owning the full workforce funnel—from recruiting demand and hiring pace through onboarding, readiness, productivity, performance, and attrition.
You know how to scale a high-touch operating model without sacrificing the quality, judgment, and human support that made it successful.
You are highly analytical and can turn workforce data into useful forecasts, metrics, dashboards, and decisions.
You know how to balance productivity with quality, accuracy, and member experience when defining and managing performance.
You are an effective cross-functional operator who can create alignment and accountability across clinical leaders, recruiters, operators, analysts, and executives.
You are comfortable moving between strategy and execution and thrive in environments where the operating model is still being built.
You bring experience scaling distributed clinicians, field teams, home-based care, or another operationally complex healthcare workforce.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$161,500
—
$210,000 USD
Location: Manila, Philippines; Taguig, Philippines
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an Associate HR Analyst, to join the Human Resources team in Manila, supporting our APAC markets. This is an early-career position that plays a key operational role supporting our Regional HR Business Partners (HRBPs), ensuring our people processes run smoothly across multiple markets.
You will work closely with the Regional HRBP, Total Rewards, Talent Acquisition (TA), People Service Delivery (PSD), and business leaders across the region, contributing to a seamless employee experience and helping turn people priorities into action. You will support key HR processes, provide insights and follow-up, and help ensure that our people practices are consistently and effectively delivered across the region in line with global guidelines.
This role is designed for someone who thrives in fast-paced, ambiguous environments and is energized by problem-solving. It is a permanent, hybrid position based in Manila, with three days per week in the office.
What You Will Do
Hiring and Selection
Support the Regional HRBP in submitting hiring requests to TA through Workday
Share regular updates with the Regional HRBP on hiring status and flag any potential hiring risks or challenges
Onboarding and Offboarding
Coordinate and facilitate welcome meetings and inductions for new hires
Ensure hiring managers take an active role in a standardized onboarding and induction template, and contribute to the onboarding process where necessary
Conduct the scheduled check-in meetings with new employees and their managers; document key findings and flag risks to the Regional HRBP
Track onboarding and offboarding processes: documentation, system updates, coordination with legal providers, and final payment follow-up
Conduct the exit interview for voluntary resignations and analyze exit surveys to flag risks or challenges to the Regional HRBP
Ensure all people movement events are processed accurately and on time in Workday
HR Employee Support
Act as a point of contact for complex HR queries related to employee relations, policies and procedures, performance, and compensation from employees and managers across APAC
Collaborate with PSD on complex employee queries related to other HR topics such as time-off requests and balances, Workday challenges, and more
Liaise with PSD on open Jira tickets and ensure timely resolution and follow-up
Actively contribute to the FAQ and knowledge base for recurring questions to reduce query volume over time, in partnership with the broader HR team
Engagement Plan Execution Support
Support the execution of the APAC Engagement Plan (Career Path Program, Recognition Program, AI and Automation initiatives)
Coordinate logistics for engagement activities: communications, scheduling, materials, and tracking
Assist in collecting and organizing data for engagement surveys and post-program follow-ups
HR Systems and Data Integrity (HRIS)
Own the accuracy of Workday organizational structures: positions, attributes, reporting lines, and job profiles
Perform regular audits to ensure all people movements (new hires, transfers, promotions, terminations) are correctly reflected in the system
Cross-check open positions in Workday against workforce planning data and flag discrepancies to the Regional HRBP
Coordinate with HR teams globally to resolve data inconsistencies
Prepare HR reports on demand: headcount, open positions, engagement metrics, and data sanity checks
Support the Regional HRBP with data preparation for leadership presentations and business reviews
Maintain data hygiene across HR tracking tools (spreadsheets, Workday exports, dashboards)
What We Are Looking For
Background
A degree in Human Resources (Human Resource Management), Labor Relations, Organizational Psychology, or a related field
Experience
1 to 3 years of HR experience in dynamic, fast-moving environments (for example HR operations, HR generalist, or HRIS support)
Experience with HRIS platforms (Workday experience is a strong plus, not a requirement)
Exposure to multi-country HR operations is valued but not mandatory
Skills
Advanced English, written and spoken; most team communication is in English
Google Workspace (Google Sheets, Docs, Slides): advanced level required
AI tools literacy (familiarity with Claude or similar tools is a plus)
Analytical mindset: comfortable working with data, spotting inconsistencies, and building clean reports
What Will Set You Apart
High tolerance for ambiguity: you don’t need everything to be defined to take action
Dynamism: you shift context quickly and don’t lose quality when the pace picks up
Comfort with uncertainty: you see change as the norm, not the exception
Proactive communication: you flag issues before they become problems
Discretion: you handle sensitive information with care and sound judgment
Why Join Aleph
Real impact across APAC:
Your accuracy in Workday and your follow-through keep hiring, onboarding, and people movements running smoothly across multiple markets, and your insights help the Regional HRBP and business leaders decide what to do next.
A clear path into HR business partnering:
Learn the HRBP craft from the inside (employee relations, workforce planning data, leadership business reviews) with day-to-day exposure to the Director, HR Business Partners.
Collaborative, supportive team culture:
Work alongside Total Rewards, Talent Acquisition, and People Service Delivery colleagues in an English-speaking team that values proactive communication, discretion, and flagging issues early.
Modern tools and AI-forward work:
Build hands-on experience with Workday, Google Workspace, Jira, and AI tools, and help deliver AI and Automation initiatives as part of the APAC Engagement Plan.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: San Francisco, CA
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for an Account Executive, Public Sector - State & Local to drive new business and expand Figma’s presence across State & Local government agencies. As the first dedicated State & Local Account Executive at Figma, you will help define Figma’s initial go-to-market approach for State & Local government, establishing the strategies, process, and best practices that will guide future sales hires.
This role requires proactive pipeline generation, strategic account management, and the ability to navigate complex State & Local buying processes. You will work closely with Design, Product, Engineering, and IT leaders to understand their priorities, demonstrate Figma’s value, and grow adoption across their organizations. This is an opportunity to help shape Figma’s State & Local sales strategy, learn from leading sellers, and build a strong network of cross-functional partners.
This is a full-time role that can be held from our San Francisco hub or remotely within the Pacific US time zone.
What you’ll do at Figma:
Own a named book of State & Local accounts, driving acquisition, expansion, and retention to exceed quarterly and annual sales targets
Build pipeline through outbound prospecting, territory planning, account mapping, partner collaboration, and public sector engagement
Develop strategic account plans aligned with agency priorities, funding sources, budget cycles, and purchasing timelines
Lead multi-stakeholder sales cycles, building executive sponsorship and internal champions while navigating security, accessibility, and SLED procurement requirements
Partner with Solutions Engineering, Customer Success, Marketing, and channel teams to demonstrate value, advance opportunities, and drive adoption
Win foundational government customers, establishing reference accounts and success stories that define Figma’s value across State & Local government
Own RFP strategy and proposal execution, mobilizing internal stakeholders under tight deadlines to win competitive government bids
Make accessible citizen experiences central to the value story, showing how Figma helps agencies modernize digital service delivery and better serve their communities
We'd love to hear from you if you have:
8+ years of enterprise sales experience, including significant SaaS experience selling into State & Local government agencies
Consistent success acquiring new accounts, expanding existing relationships, and exceeding sales targets, supported by proactive outbound prospecting and strategic territory development
Experience managing complex sales cycles of six months or longer, with an understanding of SL budget cycles, procurement requirements, and reseller and channel partner ecosystems
Demonstrated ability to build trust with executives, technical teams, and agency or institutional leaders, aligning solutions to organizational priorities through effective discovery, qualification, and value-selling
Strong communication, negotiation, and account planning skills, with a structured sales methodology and the ability to manage competing priorities across a territory
While it’s not required, it’s an added plus if you also have:
Established relationships within the assigned SL territory and experience co-selling with resellers, systems integrators, or other public sector partners
Understanding of public sector requirements for data privacy, accessibility, and security
Demonstrated success in a changing environment or building an emerging sales motion, with certification or formal training in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$165,000
—
$190,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Canada
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Formula/Product Compliance Associate Consultant
with
HYBRID
option in
CANADA
for
12 months CONTRACT
, to join one of our major consumer products clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture.
We are currently seeking a
Formula/Product Compliance Associate Consultant
to support regulatory compliance for cosmetic products across global markets.
Position Summary:
The Formula/Product Compliance Associate will be responsible for ensuring that all cosmetic formulas and finished products comply with relevant global regulations. This role involves reviewing ingredients, formulas, and raw material documentation to ensure products meet applicable regulatory, safety, and brand standards.
Hybrid Model: 2 To 3 days a week
Location:
351 Hillmount Road, Markham, ON L6C 2S3
Key Responsibilities:
• Review cosmetic product formulations for compliance with international cosmetic regulations (e.g., US, EU, Canada, APAC, LATAM).
• Evaluate ingredients against global regulatory lists (restricted/prohibited substances, concentration limits, etc.).
• Maintain and update formula and ingredient databases with regulatory and safety data.
• Support the preparation of Product Information Files (PIFs), Safety Assessments, and regulatory dossiers.
• Collaborate with R&D, Product Development, Quality, and Regulatory Affairs teams to support product launch timelines.
• Monitor changes in regulatory requirements and proactively communicate updates to relevant stakeholders.
• Maintain accurate and organized documentation for audits and regulatory inquiries.
Qualifications:
• Bachelor’s degree in a technical field such as Life Sciences, Chemistry, Biology, Biochemistry, or a related Physical Science.
• Minimum of 1 year of relevant experience in regulatory affairs, product compliance, or cosmetic formulation.
• Familiarity with cosmetic regulatory frameworks (e.g., EU Cosmetic Regulation, U.S. FDA Cosmetic requirements, INCI nomenclature).
• Detail-oriented with strong organizational and analytical skills.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office Suite; experience with regulatory databases a plus.
Preferred Qualifications:
• Experience supporting global cosmetic regulatory submissions (e.g., EU CPNP, UK SCPN, US MoCRA).
• Knowledge of raw material and formula compliance systems or databases.
• Exposure to claims review and product labeling compliance.
#LI-PB1 #LI-Hybrid #Contract
AI:
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Vacancy:
This posting is for an existing vacancy.
Open Date: 22/10/2026
Close Date: 06/12/2026
ClinChoice Canada Inc. is proud to be an equal opportunity employer, valuing and respecting diversity. We are committed to inclusive, barrier-free recruitment and selection processes. We will accommodate the needs of qualified applicants under the Human Rights Code and the Accessibility for Ontarians Disabilities Act, in all aspects of the hiring process, upon request by calling + 1 (647)724-5709 x 301.
We thank all applicants for their interest; however, only those being considered for an interview will be contacted. In accordance with Federal Personal Information Protection and Electronic Documents Act ("PIPEDA") , personal information is collected under the authority of the Act and will only be used for candidate selection.
The base salary pay range represents the anticipated low and high range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.
Canada Pay Range
$20
—
$23 USD
Location: South Carolina
General Summary
As a Branch Manager with Envoy Mortgage we provide you with a high standard of service, support and tools, with one goal in mind -- Improving Lives!
By listening to our employees and leveraging our teams and resources, we create a work environment poised for success while remaining a competitive lender and employer in the mortgage industry. Through this business approach Envoy Mortgage has been awarded Top Mortgage Employer by Mortgage Professional, 50 Best Companies to Work for by Mortgage Executive Magazine, and the Top Tech Housing Award many years running.
Come join us, and be part of a team where your success, is our success!
The Branch Manager 's primary job functions are to effectively recruit, coach, manage, and motivate a high-performance origination team and support staff while also developing personal production. The Branch Manager is also responsible for the day-to-day originations activities of their branch(s) and overall origination processes within defined targeted goals.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
Promote Envoy's products to Real Estate Agents, Home Buyers, other lead sources and all referral sources
Provide leadership for all branch employees by always adhering to the highest ethics, fair and equal treatment of all employees, business partners, and loan applicants.
Acts as a mentor to Mortgage Loan personnel to improve their knowledge of policies and procedures, loan programs, investor guidelines
Keeps abreast of changes to company policies and procedures, secondary market investors and changes in Federal regulations pertaining to mortgages
Must have working knowledge of applicable federal regulations
Work closely with the Senior Management, to be innovative in terms of new origination opportunities
Manage Branch revenue and expenses to meet the Company's objectives
Procure new loan applications that result in funded loans
Adhere to all Envoy standards, including, but not limited to production minimums and customer service
Stay current on personal finance principles in order to offer comprehensive mortgage advice to clients
Monitor processes and communicate effectively with the borrower and all other parties to transactions on the status of loans
Stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines
Ensure all marketing is performed in a manner that is compliant
Ensure maintenance of a current license to perform Origination duties within their assigned branch
Adhere to all Envoy standards, including, but not limited to production minimums and customer service
Comply with company policies, local, state and federal laws regarding position and supervision of employees
Conduct business in an ethical manner and in the best interest of Envoy, with Envoy's core values in mind
Any additional duties that may be assigned by the Divisional Vice President
Qualifications include:
High School diploma or equivalent is required, Bachelor's Degree in Business, Finance or related field, preferred
7 years related experience and/or training; or equivalent combination of education and experience in mortgage origination, with 2+ years related Branch Management, preferred
2 years' experience in sales leadership role managing Loan Originators, preferred
Demonstrated success in growing sales and revenue goals
Average of $500,000 in personal monthly volume or $3 MM (or 6 units) average monthly team volume, preferred minimum
Proven leadership skills with demonstrated capacity in management/motivation of employees
In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA), processes, procedures, and documentation
Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience, preferred
Demonstrated proficiency with Microsoft Excel, Word and Outlook
Exceptional follow-up, time management, interpersonal, and verbal and written communication skills
Commitment to high standards and adherence to company policy
Ability to manage priorities and workflow
Ability to make timely and sound decisions
Must hold State NMLS or obtain applicable State license within 90 days of employment or employment will be terminated
Satisfactorily pass background check
PHYSICAL REQUIREMENTS:
The employee must occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl
Job Type:
- Exempt
Compensation:
- Regular Pay: $36,000 - $64,000
Supplemental Pay:
- Commission Pay
NOTE: The Pay Range indicated may vary based on skills, experience, and location.
Benefits: (Full-Time)
- Health Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k)
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is looking for a hands-on Cloud Infrastructure Engineer to own the continued development, deployment and operation of the existing data platform within Humanoid. The role spans cloud infrastructure, full-stack development, platform engineering and data engineering, with responsibility for turning internal engineering requirements into reliable production systems.
You will also lead delivery by external contractors and act as their sole point of contact with Humanoid. You will gather requirements from our internal engineering teams, translate them into technical briefs, oversee implementation and bring completed work back for validation. All contractor questions, feedback and delivery coordination will flow through you, without requiring direct communication between contractors and other Humanoid team members.
This role combines substantial engineering work with technical leadership and delivery ownership.
WHAT YOU'LL DO
- Own platform delivery: Understand the existing platform architecture, identify the changes needed for Humanoid’s environment and workflows, and take those changes through development, integration, testing and deployment.
- Lead external contractors: Define work packages, priorities, technical requirements and acceptance criteria. Review designs and code, resolve technical questions, track delivery and ensure completed work meets Humanoid’s standards.
- Connect internal needs to implementation: Work with Humanoid’s engineering teams to understand requirements and constraints. Maintain a clear backlog, communicate tradeoffs and progress, and raise risks or decisions early.
- Build and operate cloud infrastructure: Manage compute, storage, networking and environments through infrastructure as code, with attention to security, reliability, performance and cost.
- Develop across the stack: Implement and maintain backend services, APIs, integrations and frontend interfaces that support internal users and engineering workflows.
- Improve the engineering platform: Build and maintain CI/CD pipelines, automated tests, deployment processes, environment configuration and developer tooling.
- Own data workflows: Develop and maintain data ingestion, processing, storage and access pipelines. Address data quality, schema changes, failed jobs and recovery.
- Maintain production reliability: Establish monitoring, logging and alerting; investigate incidents; and maintain practical rollback, backup and recovery procedures.
- Control access and preserve knowledge: Manage contractor permissions and secrets appropriately. Ensure source code, infrastructure definitions, documentation and operational knowledge remain accessible to Humanoid.
- Verify and hand over completed work. Validate contractor deliverables against agreed acceptance criteria and ensure releases include the documentation and support needed for ongoing operation.
WHAT WE'RE LOOKING FOR
- Experience building, deploying and operating production software on a major cloud platform.
- Strong practical knowledge of infrastructure as code, containers, Linux, networking, identity and access management, and CI/CD.
- Solid software engineering skills, including backend services, APIs, databases and the ability to work across frontend and backend code.
- Experience with data pipelines, object storage, relational databases and reliable processing of large datasets.
- Evidence of taking ownership of an existing platform: understanding unfamiliar code, diagnosing problems and delivering improvements safely.
- Experience leading external developers or contractors, including scoping work, reviewing implementation and holding delivery to clear quality standards.
- Clear written and verbal communication, with the ability to turn incomplete requirements into actionable technical work.
- Sound judgment about what to build directly, what to delegate and when to involve internal engineering specialists.
Experience with robotics, machine learning infrastructure, sensor data or internal data platforms would be valuable. We welcome engineers with particular depth in infrastructure or platform engineering who can demonstrate effective delivery across the wider software stack.
WHAT SUCCESS LOOKS LIKE?
The data platform is deployed reliably within Humanoid and develops in line with internal engineering needs. Contractor work arrives tested, documented and ready to integrate. Internal teams have clear visibility into progress and decisions, while you own the technical context, coordination and follow-through needed to deliver.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: London
We’re looking for an experienced HR Manager to join and take ownership of our people and hub at Sporting Solutions. In this highly collaborative role, you’ll support and guide managers and employees across the full employee lifecycle, combining trusted day-to-day advice with hands-on delivery and continuous improvement. If you enjoy balancing people, business and operational priorities while creating an outstanding employee experience, this could be the role for you!
The Wow
You will play a central role in creating a positive, consistent and high-performing employee experience. Acting as a trusted partner to managers and employees, you will take full ownership of people processes and HR-related matters.
This is a varied, hands-on role with the opportunity to influence how we attract, develop, reward and retain talent. You will also collaborate closely with the global HR team to move the people agenda forward and strengthen our processes and practices as we continue our journey to become the Employer of Choice.
A taster of what you will be involved with:
Coach and guide managers on people-related matters, helping them lead their teams effectively.
Own competence and resource planning to support current and future business needs.
Contribute to organisational design and development initiatives.
Support recruitment and employer branding activities to attract and engage the right talent.
Manage employment agreements and provide guidance on labour law matters.
Support compensation and benefits processes.
Coordinate social events and team-building activities that strengthen connection and engagement.
Drive performance management processes and support managers throughout the performance cycle.
Manage end-of-employment procedures in a consistent and professional way.
Work closely with the global HR team to develop HR processes and practices that deliver an excellent employer experience.
Support day-to-day office management and employee queries.
Drive and participate in a range of local and global HR projects.
What we are looking for:
Broad HR experience with the confidence to take ownership of the full employee lifecycle.
Strong coaching and stakeholder-management skills, with the ability to build trusted relationships with managers and employees.
Practical knowledge of employment agreements, labour law, performance management, compensation and benefits, and end-of-employment processes.
Experience supporting recruitment, employer branding, organisational development and workforce planning.
A collaborative, hands-on approach and the ability to work effectively with both local stakeholders and a global HR team.
Strong organisational skills, sound judgement and the ability to manage competing priorities.
A genuine commitment to creating an engaging and positive employee experience.
Why Join Us?
Take ownership of a broad and varied HR remit with the opportunity to make a visible impact.
Work closely with managers, employees and a collaborative global HR team.
Help shape people practices, strengthen the employee experience and support our ambition to become the Employer of Choice.
Join a fast-paced, international environment where no two days are the same and where your ideas can make a real difference.
Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy.
Location: Wigan
We’re looking for an experienced HR Manager to join and take ownership of our people and hub at Sporting Solutions. In this highly collaborative role, you’ll support and guide managers and employees across the full employee lifecycle, combining trusted day-to-day advice with hands-on delivery and continuous improvement. If you enjoy balancing people, business and operational priorities while creating an outstanding employee experience, this could be the role for you!
The Wow
You will play a central role in creating a positive, consistent and high-performing employee experience. Acting as a trusted partner to managers and employees, you will take full ownership of people processes and HR-related matters.
This is a varied, hands-on role with the opportunity to influence how we attract, develop, reward and retain talent. You will also collaborate closely with the global HR team to move the people agenda forward and strengthen our processes and practices as we continue our journey to become the Employer of Choice.
A taster of what you will be involved with:
Coach and guide managers on people-related matters, helping them lead their teams effectively.
Own competence and resource planning to support current and future business needs.
Contribute to organisational design and development initiatives.
Support recruitment and employer branding activities to attract and engage the right talent.
Manage employment agreements and provide guidance on labour law matters.
Support compensation and benefits processes.
Coordinate social events and team-building activities that strengthen connection and engagement.
Drive performance management processes and support managers throughout the performance cycle.
Manage end-of-employment procedures in a consistent and professional way.
Work closely with the global HR team to develop HR processes and practices that deliver an excellent employer experience.
Support day-to-day office management and employee queries.
Drive and participate in a range of local and global HR projects.
What we are looking for:
Broad HR experience with the confidence to take ownership of the full employee lifecycle.
Strong coaching and stakeholder-management skills, with the ability to build trusted relationships with managers and employees.
Practical knowledge of employment agreements, labour law, performance management, compensation and benefits, and end-of-employment processes.
Experience supporting recruitment, employer branding, organisational development and workforce planning.
A collaborative, hands-on approach and the ability to work effectively with both local stakeholders and a global HR team.
Strong organisational skills, sound judgement and the ability to manage competing priorities.
A genuine commitment to creating an engaging and positive employee experience.
Why Join Us?
Take ownership of a broad and varied HR remit with the opportunity to make a visible impact.
Work closely with managers, employees and a collaborative global HR team.
Help shape people practices, strengthen the employee experience and support our ambition to become the Employer of Choice.
Join a fast-paced, international environment where no two days are the same and where your ideas can make a real difference.
Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
San Francisco, CA
Denver, CO
Seattle, WA
Role Summary
We are looking for a Financial Analyst to join our R&D Finance team and help explain what it costs to build, deliver and scale Cloudflare’s products. You will partner with Product, Engineering, Infrastructure Finance and Pricing to turn technical resource usage and infrastructure investment into clear product unit economics and actionable financial insights.
This is a hands-on individual contributor role for someone who enjoys moving between financial models, operational data and cross-functional problem solving. You will help improve the data and processes behind our analysis, using automation and AI thoughtfully to make recurring work more reliable and scalable. As the work evolves, there is an opportunity to deepen your ownership of Developer and self-serve product economics.
Role Responsibilities
Build and maintain product cost models
that translate compute, storage, bandwidth and AI / inference resource consumption into unit cost-to-serve, with transparent assumptions and documented methodologies.
Partner with Product and Engineering
to evaluate new product introductions, architecture changes and shifts in resource usage; quantify cost and margin implications across connected workloads.
Develop and validate shared-cost allocation analyses
with Infrastructure Finance and finance data partners, using relevant consumption and capacity drivers. Distinguish direct costs, shared costs and unused capacity, and reconcile product views to underlying financial totals.
Support Pricing with reliable cost inputs and scenario analysis
for commercial decisions and quoting workflows. Translate changes in hardware generations, bandwidth rates and product architecture into updated assumptions.
Connect capital investment to product economics
by analyzing server costs, deployment timing, useful-life and depreciation assumptions, utilization and capacity across edge, core and accelerated-computing infrastructure, in partnership with Infrastructure Finance and Accounting.
Contribute to capital and capacity planning
through demand-versus-capacity scenarios, investment trade-offs and forecast updates. Explain how deployment timing and workload mix affect near-term costs and longer-term unit economics.
Produce decision-ready reporting
on product costs, unit economics and relevant margin drivers. Explain actual-versus-plan changes and separate volume, mix, rate, utilization and allocation effects.
Improve finance data and repeatable workflows
with finance programs, data and engineering partners. Help validate operational inputs, establish reconciliation checks, and automate recurring analyses to support more frequent forecasting and a faster, more reliable close.
Translate analysis into recommendations
that technical and non-technical partners can act on, balancing detail, financial judgment and the needs of a growing product portfolio.
Role Requirements
Must-Have Skills
5+ Years experience in FP&A, strategic finance, cost analysis, business analytics or a related analytical field, with evidence of building financial models and translating data into business recommendations.
Advanced Excel or Google Sheets skills, including the ability to build flexible, driver-based models and test assumptions through sensitivity and scenario analysis.
Ability to work with large or imperfect datasets, investigate discrepancies, reconcile financial and operational views, and document assumptions and controls.
Understanding of financial statements, cost drivers, gross margin and unit economics, with familiarity with capital expenditures and depreciation.
Ability to learn technical business models and connect resource usage, infrastructure capacity and product architecture to financial outcomes.
Strong cross-functional collaboration and clear written and verbal communication; comfortable asking questions, challenging assumptions constructively and explaining analysis to different audiences.
Evidence of ongoing AI skill development, including prompt and context engineering; ability to evaluate emerging tools and apply them to practical finance problems.
Bachelor’s degree in Finance, Accounting, Economics, a related quantitative field, or equivalent practical experience.
Nice-to-Have Skills
Experience with cloud infrastructure, developer platforms, usage-based businesses, product costing or shared-cost allocations.
Hands-on SQL skills and experience with business intelligence tools; Python or another analytical scripting language for repeatable analysis.
Familiarity with infrastructure and/or data-center operations and the financial drivers of capacity expansion, such as hardware, power, cooling and deployment lead times; exposure to construction or build-out economics is a plus.
Exposure to server or network capital planning, hardware lifecycle economics, utilization analysis or fixed-asset reporting.
Demonstrated ability to integrate AI tools into finance or analytical workflows—such as data preparation, reconciliation, cost-model updates or variance analysis—with measurable improvements in cycle time, accuracy or review quality.
Experience applying responsible AI practices to financial analysis, including assessing data-privacy and decision risks, checking for bias or misleading assumptions, validating outputs against source data, and maintaining human review and an auditable record.
Experience improving financial systems, allocation processes, data pipelines or forecasting workflows in a matrixed organization.
Familiarity with planning and enterprise systems such as Anaplan, Oracle or Workday.
Application Deadline: January 19, 2027
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay Area based hires: Estimated annual salary of $126,000 - $174,000.
For Seattle, WA based hires: Estimated annual salary of $121,000 - $166,000.
For Colorado based hires: Estimated annual salary of $110,000 - $151,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: France
Workplace: Remote
Vous cherchez un environnement professionnel stimulant basé sur l'autonomie et la confiance ?
Pennylane vous offre l'opportunité de grandir au sein d'une entreprise en pleine croissance.
Ici, votre expertise contribuera directement à aider les entrepreneurs à reprendre le contrôle de leurs finances. Découvrez un lieu où vos compétences seront valorisées et où vous pourrez façonner l'avenir de la gestion financière.
Notre vision
Notre ambition est de devenir le logiciel de pilotage financier préféré des PMEs européennes.
Nous aidons les entrepreneurs à se débarrasser des tâches chronophages liées à la comptabilité et à la finance, tout en leur donnant accès à des informations financières clés pour les aider à prendre les meilleures décisions pour leur entreprise.
Parallèlement, nous aidons les cabinets d'expertise-comptable, en leur permettant de passer moins de temps sur des tâches redondantes et répétitives, et plus de temps sur la partie conseil et accompagnement de leurs clients.
À propos de Pennylane
Pennylane est une des FinTech à la plus forte croissance en France, et souhaite bientôt adresser le marché européen.
En 5 ans d'existence, nous sommes parvenus à :
💻 Nous positionner sur le marché comme un éditeur de solution de comptabilité et de gestion financière innovant
💰 Lever un total de 400 millions d'euros, auprès d'investisseurs de renom, dont Sequoïa, le fonds phare de la Silicon Valley, connu pour avoir soutenu Google, Facebook, Airbnb, Stripe, Paypal et bien d'autres à leur début
👨👩👧👦 Passer de 7 cofondateurs à une équipe de 1200 collaborateurs, avec une note moyenne de 4,9/5 sur Glassdoor et 94% des évaluateurs Glassdoor qui recommanderaient PL à leurs proches!
🌍 Construire une équipe internationale composée de collaborateurs issus de 25 pays différents, avec une culture du télétravail très flexible
🤝 Gagner la confiance de milliers d'utilisateurs et obtenir d'excellents retours https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Déjà plus de 1 500 000 TPE/PME et plus de 8000 cabinets d’expertise-comptable utilisent Pennylane en France !
The role & the team
We are looking for a Partner Technical Solution Engineer to join our business Partnerships team. You’ll have the opportunity to become the technical go-to person for our integration partners, supporting them from pres-ales through production launch, and representing their voice to our Product and Tech teams.
The Partnerships Team is part of the Pennylane Sales team, dealing with Referral Partners and Integrators reselling Pennylane on the PME & ETI market, growing this area of business to a >50% Indirect recurring revenue.
Your responsibilities
Partner pre-sales
- Act as an externalised technical export engaged by our partners in key pre-sales opportunities or transformations to lock Pennylane at Partner or customer site.
- Co-lead demos and technical workshops with partners and Sales Account Executives for mid-sized business prospects.
- Design integration architectures between Pennylane and the customer's information systems (ERP, CRM, industry-specific tools, PA/PDP platforms, banks) using the API, connectors, SFTP or EBICS.
- Respond to security and architecture questionnaires (authentication, SSO/MFA, OAuth2, hosting).
Project escalation management
- Troubleshoot ongoing integrations: API errors, e-invoicing rejections (Factur-X, UBL, CII, BR-FR rules) and connector configuration issues.
- Understand incidents and resolution paths in order to coordinate Support, Product and Engineering teams through to resolution.
- Lead follow-up meetings with the end customer and the integrator on critical projects.
Ecosystem enablement
- Train partners' technical and functional teams on the API, AI new modules and e-invoicing.
- Manage beta programs and soft launches with champion partners (selection, training, feedback collection).
- Create and maintain reference materials: integration guides, FAQs, use cases and recordings.
Representing the partner voice to Product
- Communicate structured and prioritized requirements (missing endpoints, feature enhancements, documentation).
- Contribute to the quality of the public API documentation.
- Keep partners informed about the roadmap transparently.
- Analyze the needs of partners and provide effective technical solutions
- Ensure that developments meet users expectations
- Act as a liaison between partners and internal stakeholders (partnerships, product, sales teams…)
- Build and maintain solid tech-relationships with partners
- Gather and share partners qualitative feedback with the product team to improve our product and/or our APIs
- Identify key uses cases and best practices and work with our Product & API teams to display valuable documentation and help our team to scale.
- Be creative to develop content towards Patrners developers and techs (dev toolkit, guidelines etc.)
Your profile
- 5+ years of experience in technical pre-sales, integration consulting or Solutions Engineering, ideally at a SaaS vendor or an ERP/accounting systems integrator.
- Strong command of REST APIs: OAuth2 and token-based authentication, webhooks, Postman, and reading JSON/XML payloads. Scripting skills are a plus.
- A solid understanding of accounting and finance: journal entries, account matching, VAT, cost accounting and bank reconciliation. You are equally comfortable speaking with a CFO or a developer.
- Knowledge of e-invoicing (Factur-X, UBL, CII, PA/PDP, PPF/directory, e-reporting) is a strong asset.
- Familiarity with the Sage, Cegid, EBP or mid-market ERP ecosystem is appreciated.
- Excellent written and verbal communication skills, with the ability to make complex concepts accessible and manage challenging situations involving multiple stakeholders, and ability to explain complex technical concepts to non-technical stakeholders
- Autonomy & agility, strong prioritization skills and an appetite for working across an ecosystem of partners, Sales, Product and Support teams dealing with multiple projects/ demands/requests at ones.
- Bridge the gap with other product teams: collaboration : navigate through multiple squad
- Fluent French and professional working proficiency in English (written communication with Tech teams).
What will set you apart
- You have already worked in a channel or indirect (pre) sales model with integrators or resellers.
- You have already launched a product with a group of beta customers or partners on a selected industry or market segment.
- You use AI tools (Claude, Dust, MCP) to accelerate your work.
- Team player mindset! Your success and the success of the team depend on our capabilities to work collectively on partnerships deals.
- Softwares: Datadog / Github / Postman / Zapier / Maker / Lovable etc ...
🎁 Ce que l’on peut t'offrir :
🏥 Une mutuelle parmi les meilleures sur le marché (Alan Blue et Alan Mind)
🍜 Des tickets restaurants (Carte Swile)
🏝 Entre 6 et 12 jours de RTT supplémentaires aux 5 semaines de congés payés
🧑💻 Un budget dédié chaque mois pour tous nos Pennylaners, favorisant le travail depuis la maison ou en espace de coworking
🏢 Une facilité d’accès à nos bureaux, situés à quelques minutes de Saint Lazare en plein cœur de Paris
💵 Une enveloppe de BSPCE
🏃♀️ Un accès à 8000 salles de sport partout en France et plus de 300 activités de bien-être via notre partenaire Gymlib
💻 Un Mac
🎉 Nous pratiquons de nombreux sports ensemble et avons à cœur de nous réunir régulièrement autour d’événements d’entreprise tels que les Tech Days (qui permettent aux Pennylaners en remote de se réunir tous les 3 mois) ou notre séminaire d’entreprise qui a lieu une fois par an, et qui favorise de grands moments de cohésion pour toutes et tous.
Pour t'épanouir chez Pennylane, il faudra:
-Parler anglais (le niveau est évalué et apprécié en fonction du département auquel tu postules)
-Apprécier travailler dans un environnement en changement constant
-Faire de la collaboration une priorité au sein de son équipe ou avec d'autres parties prenantes
-Avoir un recul suffisant pour prioriser les actions à fort impact business dans son activité quotidienne.
Nous savons que certaines personnes sont moins susceptibles de postuler que d'autres si elles estiment ne pas remplir l'intégralité des critères.
Si tu hésites, nous t'encourageons à postuler quand même : qui sait, cela pourrait être le début d'une collaboration significative et durable !
Information importante à destination des candidat(e)s
Les tentatives d’arnaque au recrutement sont en hausse. Nous vous invitons à rester vigilant(e) lors de vos échanges.
Candidature uniquement via nos canaux officiels : postulez exclusivement via nos offres publiées sur nos supports officiels (site carrière, pages officielles partenaires).
Vérifiez systématiquement l’adresse e-mail de l’expéditeur : nos communications sont envoyées depuis des adresses professionnelles avec les domaine @pennylane.com http://pennylane.com ou @pennylane-partners.com .
Nous ne vous demanderons jamais de paiement, ni d’informations financières (coordonnées bancaires, paiement pour un entretien, achat de matériel, etc.) dans le cadre du recrutement.
Si une telle demande vous est faite, il s’agit d’une fraude. Nous vous invitons à ne pas répondre et à nous le signaler immédiatement."
Encourageant la diversité, équité et inclusion sous toutes ses formes, Pennylane offre un environnement de travail inclusif, bienveillant et propice à l’épanouissement, dans nos bureaux et en remote. Nous nous engageons à fournir les mêmes chances à tous nos candidats, indépendamment de leurs origines sociales et ethniques, genres, religions, orientations sexuelles ou handicaps.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
A lot of that trust is design. When customers tell us why they picked Help Scout over the alternatives, and when they recommend us to someone else, the reason they give most often is that it is easier to use and it feels better to work in. That's why our top source for new customers comes from human and agent referrals. Our user experience is one of the strongest advantages we have, and as Director of Product Design you'll be directly accountable for keeping our quality high as we accelerate our growth.
ABOUT THE ROLE
- Lead our product design team as a player/coach. Manage and develop a small team of experienced product designers and stay close to the work through critique, design reviews, and occasional projects of your own. Your most senior individual contributors carry the most complex design problems; your job is to make sure the whole team's work meets the bar. Set clear expectations for craft and ownership and build a culture where critique and feedback make the work better.
- Turn great design judgment into something that scales. Own the design principles, standards, guardrails, and decision record that make a Help Scout experience feel like Help Scout, so designers, engineers, and AI agents can create high-quality experiences with more speed and autonomy. Your most senior designers author the interaction models and product patterns that sit underneath them.
- Be accountable for our design system as a product. Set the priorities and resourcing for the Help Scout Design System (HSDS), drive its adoption across Product and Engineering, and make it useful and legible to both people and machines, working with the designer who serves as its technical lead for architecture, patterns, and Figma/code parity.
- Own how AI shows up in our product. AI is every designer's job, not one person's. You are accountable for Help Scout's point of view on trustworthy AI experiences: how AI communicates, gives people control, handles mistakes, and moves from assisting customers to acting on their behalf. Your most senior designers lead the design direction and patterns; you make sure that point of view is adopted and applied consistently by every designer, and that it evolves with the product.
- Evolve how design gets done as AI accelerates delivery. Own the operating model: workflows, tooling standards, design debt, how design works with Product and Engineering, and how the capacity AI frees up gets reinvested. Decide which of the practices the team pilots (code prototyping, AI-assisted workflows) become the standard way we work. Your most senior designers shape how AI fits into the design process itself; you make sure that guidance becomes how the team actually works.
- Help shape product direction alongside Product and Engineering. As a member of our Experience Leadership Team (XLT), bring design judgment, customer understanding, and a clear view of where design investment will have the greatest roadmap impact. Carry business context, constraints, and initiative outcomes back to the design team, and bring designers into the forums where direction for their work is being set.
- Decide where design capacity goes. Match designers to workstreams based on business priority. Decide who is embedded where, when someone shifts to a higher-priority problem, and when designers move from horizontal work to a deep, time-bound embed in a single workstream.
- Partner with the Brand Design team in our GTM organization to help ensure design cohesion between marketing and in-app product experiences.
ABOUT YOU
- You're an experienced product design leader who still loves the work. You bring 10+ years in product design, including 3+ years managing designers, and have been accountable for the experience of a product, as well as the people creating it.
- You have exceptional product and design judgment. You care about craft in a way that shows up in the details, can clearly articulate why an experience works, and have experience making complex B2B software feel simple and intuitive.
- You know how to scale great product design. You've built or meaningfully evolved a design system that teams genuinely adopted, and you know how to translate taste and judgment into principles, patterns, and systems others can apply.
- You have a strong point of view on AI and the future of product design. You use AI throughout your own design practice and think deeply about both how AI changes the way products are designed and how to create AI experiences customers can trust.
- You know how to lead senior individual contributors. You've managed principal or staff-level designers, given them real scope, and made them more effective without competing with them for the work.
- You're a deeply cross-functional product leader. You're technically fluent enough to earn the trust of engineers, comfortable using data and customer research to inform your decisions, and skilled at partnering with Product and Engineering on difficult tradeoffs.
- You're an exceptional communicator and remote leader. You make your thinking visible through clear writing and direct feedback, treat words as part of the product experience, and know how to build trust, alignment, and a strong design culture on a distributed team.
Who you'll work with
- Chief Product Officer. You report to the CPO and partner closely with them.
- Chief Revenue Officer. You partner on design cohesion between marketing and product, and on how design shows up in GTM.
- VP of Engineering. You collaborate on how design and engineering work together, on the design system, and on AI-assisted delivery.
- Principal Designer. Our most senior individual contributor reports to you and leads product design direction across workstreams, the design direction for AI experiences, and the technical shape of HSDS.
- Product Designers. A small team of experienced designers embedded in our product workstreams.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Netherlands
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Mechanical)
- Location: Netherlands
- Department: Global Supply Chain
- Reports to: R&D Supply Chain Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (MECHANICAL)
As our Engineering Supply Chain Manager (Mechanical), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build mechanical systems and structures on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items, critical materials and complex parts as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When machining capacity, material availability, special process queues or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical parts and materials you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of mechanical manufacturing processes, materials and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced mechanical engineering teams working on multiple, rapidly evolving hardware projects.
- Identify long lead items, critical raw materials and complex parts as early as possible, and secure them proactively (early orders, material reservation, capacity booking, buffer stock, coating readiness, securing helicoils) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on material availability, components availability and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own project procurement of CNC machined parts, structural elements and composite parts, mechanisms, motors, fasteners, bearings, thermal hardware and raw materials, including related special processes such as heat treatment, surface treatments and coatings.
- Run fast quoting and supplier selection so prototype and builds get their parts and materials on the dates engineering committed to.
- Lead efforts to find alternative suppliers, processes or materials within hours, not weeks, when capacity or material shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Worked closely with machine shops and composite fabricators, special process providers and material distributors, and worked with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of machining, special process suppliers, and material distributors.
- Negotiate priority machine time, expedited processing and shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active projects, including capacity constraints, raw material availability, single-source suppliers, special process bottlenecks and export restrictions and qualify alternatives early.
- Keep purchasing details accurate in the ERP system, with clean traceability and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical parts and materials to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and special processes, and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of direct experience in mechanical sourcing, procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong procurement understanding of machined and composites parts, special processes, engineering materials and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Strong communication, problem-solving, and negotiation abilities.
NICE TO HAVES:
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Engineering Mechanical Background, knowledge of the tools (such as CAD) and technical understanding/background of designs.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with machine shops, fabricators, special process providers and material distributors. Familiarity with rapid-prototyping suppliers and global component marketplaces
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Germany
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Mechanical)
- Location: Munich, Germany
- Department: Global Supply Chain
- Reports to: R&D Supply Chain Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (MECHANICAL)
As our Engineering Supply Chain Manager (Mechanical), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build mechanical systems and structures on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items, critical materials and complex parts as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When machining capacity, material availability, special process queues or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical parts and materials you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of mechanical manufacturing processes, materials and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced mechanical engineering teams working on multiple, rapidly evolving hardware projects.
- Identify long lead items, critical raw materials and complex parts as early as possible, and secure them proactively (early orders, material reservation, capacity booking, buffer stock, coating readiness, securing helicoils) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on material availability, components availability and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own project procurement of CNC machined parts, structural elements and composite parts, mechanisms, motors, fasteners, bearings, thermal hardware and raw materials, including related special processes such as heat treatment, surface treatments and coatings.
- Run fast quoting and supplier selection so prototype and builds get their parts and materials on the dates engineering committed to.
- Lead efforts to find alternative suppliers, processes or materials within hours, not weeks, when capacity or material shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Worked closely with machine shops and composite fabricators, special process providers and material distributors, and worked with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of machining, special process suppliers, and material distributors.
- Negotiate priority machine time, expedited processing and shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active projects, including capacity constraints, raw material availability, single-source suppliers, special process bottlenecks and export restrictions and qualify alternatives early.
- Keep purchasing details accurate in the ERP system, with clean traceability and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical parts and materials to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and special processes, and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of direct experience in mechanical sourcing, procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong procurement understanding of machined and composites parts, special processes, engineering materials and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Strong communication, problem-solving, and negotiation abilities.
NICE TO HAVES:
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Engineering Mechanical Background, knowledge of the tools (such as CAD) and technical understanding/background of designs.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with machine shops, fabricators, special process providers and material distributors. Familiarity with rapid-prototyping suppliers and global component marketplaces
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
ГибридseniorSan Francisco, CA; Sunnyvale, CA
United States - Remote
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УдалённоRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
ГибридManila, Philippines; Taguig, Philippines
San Francisco, CA; This is a full-time role that can be held from our San Francisco hub or remotely within the Pacific US time zone