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Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Senior Technical Account Manager (Senior TAM, L6) at Affirm, you will own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, delivering against SLAs, fielding technical inquiries, and performing investigations and analysis, while also driving technical initiatives that translate merchant business objectives into technical strategies and product optimizations. Senior TAMs are part of the Engineering team and collaborate closely with Affirm's Product, Engineering, Operations, Customer Success, and Frontline Technical Support teams. This is an operations-heavy role to start. Expect the majority of your early focus to be on keeping merchant integrations healthy—monitoring, triage, troubleshooting, and SLA delivery—while you progressively take on more custom solutioning and cross-functional initiatives. Over your first 6–12 months, as you build operational mastery, you will grow into owning your own book of accounts and carrying it through to end-to-end account ownership. A Senior TAM independently owns operational health across the strategic alliance portfolio, designs custom integration solutions grounded in Affirm's standard integrations, drives cross-team collaboration on initiatives, acts as a technical lead on team projects, and mentors less-experienced members of the team. What You'll Do Own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, and fielding technical inquiries—so integrations stay healthy and issues are resolved quickly. Deliver against SLAs, proactively surfacing technical risks before they become customer-impacting and responding with urgency to merchant issues. Perform in-depth investigations and root-cause analysis across logs, queries, and integration data, owning resolution end to end and escalating to cross-functional partners or executives when needed. Drive technical initiatives and partner with internal and merchant stakeholders on launch initiatives—expansions, promotions, new product adoption, and integration optimizations—that grow the value of the accounts after launch. Design and deliver high-scope, often-custom integration solutions grounded in Affirm's standard integrations—combining, extending, and tailoring them to complex, open-ended problems while balancing speed, quality, maintainability, reliability, and scalability. Act as a technical lead for internal projects, defining and delivering well-scoped milestones and executing the project roadmap. Operationalize best practices by creating and updating playbooks, runbooks, alerting, and UAT certification plans across the strategic alliance portfolio and continuously reduce keep-the-lights-on (KTLO) work. Partner with Product and Engineering leads to identify, plan, and prioritize projects based on team goals and resources, acting as the voice of the merchant to influence the roadmap. Mentor and level up less-experienced TAMs, share learnings from your integrations and investigations, and contribute to interviewing and team development. Over your first 6–12 months, grow into owning a dedicated book of strategic alliance accounts—carrying operational ownership through to end-to-end account ownership. What We Look For Professional Background: at least six years in a technical, external-facing role such as Technical Account Management, Solutions/Partner Engineering, or Solutions Architecture—ideally within FinTech, payments, or SaaS—with a demonstrated track record of owning the operational health of technical accounts and delivering against SLAs. Operational Ownership: proven ability to run alerting, monitoring, troubleshooting, and technical inquiries across a set of accounts, balancing reactive operational work with proactive initiatives. Ownership & Autonomy: proven ability to independently scope and deliver complex, open-ended technical work, and to partner with stakeholders on launch initiatives, with strong project management and follow-through. API Expertise: deep understanding of RESTful APIs, webhooks, and the HTTP protocol, with hands-on experience using tools like Postman to debug and validate integrations. Architecture Fluency: Experience in API integrations and the ability to design custom solutions on top of them to solve complex merchant challenges. Coding & Code Fluency: ability to read and understand production-level code (HTML, JavaScript, SQL, and ideally one server-side language such as Python) and to author new, novel queries to diagnose merchant or system issues. Troubleshooting Acumen: ability to diagnose issues using browser developer consoles, log analysis and observability platforms (e.g., Snowflake, Chronosphere), and ticketing systems (e.g., Jira, Notion). Technical Communication: excellent verbal and written communication; able to tailor explanations to both non-technical leaders and technical teams, read a room and adjust in real time, and synthesize technical challenges back to internal teams. Relationship Management: ability to discover and develop relationships with technical decision-makers, secure written consensus on integration milestones, and drive cross-team collaboration. Leadership & Mentorship: demonstrated ability to mentor teammates, set best practices, and lead technical initiatives; a growth mindset with self-awareness and a habit of seeking and acting on feedback. Nice to Have Familiarity with the payments ecosystem. Familiarity with web/mobile application architecture. Experience implementing or customizing e-commerce platforms, payment gateways, or in-store point-of-sale systems. Experience acting as a technical lead on cross-functional projects and influencing product roadmaps. Pay Grade - L Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $133,000 - $183,000 Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM: You'll join our GTM Systems team, which owns the systems LangChain's go-to-market actually runs on — Salesforce above all: the account and contact model, territory and routing, the sales process from first touch to closed-won, and the quote-to-cash and provisioning stack behind it. We design and ship internal product for the GTM organization. AI agents do a growing share of the building: they draft design docs, open changes, and run Salesforce deployments, while humans hold the approval gates. Build capacity — engineers plus the agent bench — sits on this team, and you'll help decide what it works on next. ABOUT THE ROLE: You'll own the requirements, prioritization, and quality bar for LangChain's Salesforce-centered GTM systems, turning ambiguous revenue-team needs into shipped process and systems changes that scale. This is not a ticket queue role. You'll be accountable for a small number of high-leverage GTM systems programs at a time: defining the problem, aligning stakeholders, specifying the solution, and ensuring what ships changes how the revenue org operates. You'll work across Sales, Marketing, Partnerships, Support, and Finance in a fast-changing environment where priorities move quickly and influence matters more than reporting lines. The core challenge is operating with authority but not control: aligning teams around tradeoffs as the business changes underneath the plan. You won't be expected to write production code. You will be expected to write clear enough specifications that engineers and AI coding agents can build from them, and to review the output with enough Salesforce and systems judgment to decide whether it is correct. Location: San Francisco Bay Area — in office 4 days a week. The people whose processes you're redesigning are in this building, and so are the engineers who build LangGraph. WHAT YOU'LL OWN: Carry multi-quarter programs - Own the Salesforce sales process from lead to close — routing, qualification, territory assignment, and stage progression — driving each initiative from discovery through UAT, change management, and adoption. - Be the person stakeholders come to before they file a request, especially when the system was never designed for what the business now needs. - Own the intake and prioritization model for hundreds of quarterly GTM systems requests, ensuring the team works on the highest-leverage business problems rather than the loudest tickets. Own what gets specified and what ships - Run discovery and turn ambiguous asks into BRDs, process flows, data models, and acceptance criteria — with a clear problem statement and ROI justification, precise enough to execute without a second conversation. - Hold the quality gate: you write the specification, engineers and coding agents write the code, and nothing reaches production without your sign-off. - Run vendor evaluations when the right answer is buy, integrate, or replace rather than build. Protect revenue data integrity - Trace anomalies in revenue fields — Net ARR, initial pipeline, lead source — back to the automation, trigger, or integration that wrote them. - Own the reconciliation seam between Salesforce, usage-based billing, and cloud-marketplace transactions. - Identify which design decisions are load-bearing and which are cosmetic, and catch the downstream failure modes before they reach production. WHAT SUCCESS LOOKS LIKE: In your first 6–12 months, you might: - Redesign the lead-to-opportunity process so routing, qualification, and stage progression are measurable, enforceable, and adopted by the field. - Create a prioritization model for hundreds of GTM systems requests per quarter, with clear tradeoffs and business rationale. - Ship a Salesforce change that improves pipeline hygiene, quote-to-cash accuracy, provisioning reliability, or cloud marketplace reconciliation. - Establish a specification and UAT standard that engineers and AI agents can reliably build against. - Build enough trust with Sales, Marketing, Partnerships, Support, and Finance that stakeholders bring you the problem before they prescribe the solution. WHAT YOU'LL NEED TO BE SUCCESSFUL: SYSTEMS AND DOMAIN DEPTH - Domain and tenure — 6–8 years in business systems, sales systems, revenue systems, or GTM systems, with Salesforce as your primary platform throughout. - Sales process depth — you've partnered with Sales Ops on the things reps feel every day: territory and account coverage, lead qualification and routing, stage gates, and pipeline and forecast hygiene. - Sales systems / RevOps depth — experience across quote-to-cash, CPQ, territory and lead routing, forecasting, or adjacent revenue processes. - Technical fluency — you can read a data model, a Flow, and enough Apex to design against what's really there, even though you are not expected to write production code. PROGRAM LEADERSHIP - Program ownership — you've been the single accountable owner, at the working level negotiating the commitments yourself, of a program that spanned four or more functions and changed how a revenue org works day to day. - Release risk — you've delivered a program into a core system on a release process you didn't control, where another team's change could break your release. - Re-scoping under change — you've re-scoped a program mid-flight because the business changed under it, a sponsor moved, or the original scope no longer matched reality. - Holding the line — you've turned down a request with executive backing and kept the relationship; you hold the line when something breaks pricing discipline, a legal constraint, or the architecture, and you arrive with the alternative. JUDGMENT AND COMMUNICATION - One tradeoff, two audiences — you write for the reader in front of you, not the one you find easiest: the VP gets the page, the engineer gets the spec. - Maximum agency — you find the friction and start the project. You don't wait for a ticket. - AI judgment — you give an agent the same brief you'd give a new engineer, and you check its work the same way. - Architecture judgment — you know which design calls are load-bearing and which are cosmetic: why a usage event belongs on its own object rather than a field on Account, and how you'd catch that renaming one picklist breaks the provisioning saga before anyone deploys it. STRONG SIGNALS: None of these is a screen; any one makes you useful faster. - You've owned a core Salesforce object domain — Account, Contact, Lead, or Opportunity — through a full redesign. - You've traced a Salesforce field into a usage record into a provisioning step, and seen what broke downstream when it moved. - You've worked with cloud marketplace operations — AWS or GCP private offers, co-sell, entitlement mapping, metering, and the failure modes when they break. - You've worked with usage-based billing systems such as Metronome, Orb, or similar, and CRM↔billing identity reconciliation. - You have LangChain or LangGraph experience, or you're excited to learn it here from the people who build it. Annual salary range: $180-200k USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is looking for an experienced Lifecycle Marketing Manager, Campaign Strategy & Execution to develop and execute campaigns that help users discover value, adopt key workflows, and deepen their use of Notion. You'll own campaigns end to end: translating business and customer opportunities into clear strategies, defining audiences and journeys, coordinating creative and technical production, launching across email and in-product channels, and measuring incremental impact. This role combines strategic judgment with hands-on execution. You'll partner closely with Lifecycle Marketing, Product Marketing, Product Growth, Data Science, Marketing Operations, and creative partners. You should be equally comfortable shaping a campaign brief, building a journey in Customer.io http://Customer.io, resolving execution details, and interpreting results. Scope guardrails: this role owns campaign strategy, hands-on execution, cross-functional delivery, and performance analysis. It is not the primary Customer.io http://Customer.io architect or incident-response owner, a general intake coordinator, or a production-only role receiving prewritten briefs. The person should operate as an independent campaign owner who can take work from an ambiguous opportunity to a high-quality, measured launch. This role may be based in either our San Francisco or New York City offices. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Own the campaign portfolio. Independently lead a portfolio of launch, one-off, and evergreen lifecycle campaigns with clear prioritization and predictable delivery. - Turn opportunities into strategies. Translate product launches, lifecycle moments, and business priorities into clear objectives, audiences, journeys, channel plans, and success metrics. - Build high-impact lifecycle programs. Develop campaigns across onboarding, activation, adoption, collaboration, monetization, retention, and resurrection. - Execute from brief to measurement. Own audience creation, build, QA, localization, launch readiness, and post-campaign analysis across email and in-product messaging. - Improve foundational journeys. Audit existing programs and recommend which should be maintained, improved, rebuilt, or retired; lead the rebuild of priority onboarding or adoption journeys. - Raise the experimentation bar. Develop testable hypotheses and use segmentation, personalization, holdouts, and A/B tests to understand incremental impact. - Measure customer and business outcomes. Connect campaigns to activation, product adoption, collaboration, conversion, retention, or qualified sales outcomes—not only opens and clicks. - Lead cross-functional delivery. Coordinate dependencies across Product, Engineering, Data Science, Product Marketing, Marketing Operations, Demand Generation, Sales, and external partners. - Create repeatable systems. Turn recurring campaign work into templates, playbooks, and reusable operating patterns that improve quality and velocity. - Enable safe self-service. Help cross-functional partners execute effectively while maintaining Lifecycle's strategic, customer-experience, and quality standards. SKILLS YOU'LL NEED TO BRING: - Significant experience owning lifecycle, CRM, growth, or product-marketing campaigns from strategy through execution. - A track record of independently leading complex, cross-functional campaigns at meaningful scale. - Strong customer-journey thinking across activation, adoption, engagement, conversion, and retention. - Hands-on experience with a lifecycle platform such as Customer.io http://Customer.io, Braze, Iterable, or Salesforce Marketing Cloud. - Strong audience segmentation, personalization, experimentation, and campaign-measurement skills. - Ability to use data to prioritize opportunities, evaluate results, and change strategy; working knowledge of SQL or self-serve analytics is a plus. - Excellent project leadership: clear briefs, dependable execution, proactive risk management, and crisp stakeholder communication. - Strong editorial and customer judgment—you care about sending useful, relevant messages rather than maximizing message volume. - Comfort operating in a product-led, highly cross-functional environment with incomplete information. - Experience with B2B or product-led growth, product telemetry, in-product messaging, or AI-assisted campaign workflows is a plus. - 8+ total years relevant + transferrable experience. WHAT SUCCESS LOOKS LIKE IN THE FIRST SIX MONTHS: - Establish a clear operating rhythm for launch, one-off, and evergreen campaigns. - Independently own a meaningful portfolio from strategy through performance analysis. - Launch a materially improved onboarding, activation, or adoption journey with a defined experiment and measurement plan. - Establish consistent briefs, segmentation standards, QA, launch-readiness checks, and post-campaign readouts. - Demonstrate credible incremental movement in a product or business outcome. - Create meaningful capacity for senior Lifecycle teammates to focus on systems architecture, journey strategy, personalization, and modernization. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $150,000 – $220,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote; USA (Remote); Canada (Remote) Workplace: Remote WHO WE ARE Hi, we're DuckDuckGo, the online protection company and remote-first team of 400+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, our annual revenue is in the hundreds of millions USD and millions use our browser on Mac https://spreadprivacy.com/introducing-duckduckgo-for-mac/, Windows https://spreadprivacy.com/windows-browser-open-beta/, iOS https://spreadprivacy.com/duckduckgo-privacy-browser-ios14/, and Android https://spreadprivacy.com/introducing-app-tracking-protection/, our search engine https://duckduckgo.com/, and the DuckDuckGo subscription https://duckduckgo.com/pro. We also offer private, useful, and optional AI, including Duck.ai https://duck.ai/, which lets you chat privately with ChatGPT, Claude, and other AIs, all in one place.   Our culture https://duckduckgo.com/how-we-work of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work, you've come to the right place! YOUR TEAM AND ROLE We're looking for a Senior Manager Strategic Finance to help lead DuckDuckGo's FP&A processes and strategic finance initiatives. You'll partner with cross-functional leadership on key decisions and evaluate the scale and profitability of new products, M&A and other strategic investments.   You'll build financial models for scenarios such as product expansion, search monetization, marketing ROI, and potential acquisitions. You'll review and summarize financial results and play a key role in quarterly forecasts (P&L, Balance Sheet, Cash Flow) and annual and long-term planning. You'll also own recurring deliverables, including forecast variance, user metrics, P&L and headcount analyses. You'll help scale the team's processes, using AI tools like Claude and BI tools like Tableau and Grafana to make workflows more efficient.   We're a collaborative, transparent, self-motivated team. If our core values (build trust, question assumptions, and validate direction) resonate with you, you'll fit right in!   ABOUT YOU - 8+ years in strategic finance (FP&A, corporate development, investment banking, or consulting). - Advanced Excel and financial modeling, including three-statement forecasts. - Track record of owning complex, ambiguous analysis end to end and tying it to clear metrics. - Experience building working relationships with business partners and collaborating toward company objectives. - An instinct for automating recurring analysis, including with AI tools. - Clear, concise writing for senior leadership in a remote, async environment. - Dashboard experience: Tableau, Grafana, and Sage Intacct are a plus. - Sales finance, GTM, corporate finance, or M&A a plus. - U.S. GAAP accounting and reporting knowledge. - North America based. - Ad-based/subscription, technology, or public company experience a plus. COMPENSATION Compensation is transparent across the organization, and all team members within the same professional level and global region receive the same compensation, plus stock options: - United States: $190,500 to $214,767 USD - Canada: CA$253,500 to $284,417 CAD Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.   Our Team Member Support Guide https://duckduckgo.com/assets/hiring/team_support_guide.pdf explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.   HIRING PROCESS Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire https://duckduckgo.com/how-we-hire.   DIVERSITY, EQUITY AND INCLUSION DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.   We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to careers@duckduckgo.com to let us know the nature of your request.   PLEASE NOTE THAT: - You’ll be required to attend meetings on camera via video conferencing - Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. - While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. - A successful candidate must pass a background check as a condition of joining the team. - By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.   Disclosure Statement: Use of AI in Hiring Process As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.   Key Principles: - Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy https://duckduckgo.com/static-assets/files/pages/careers/DuckDuckGo-Recruiting-Privacy-Policy-effective-September-30-2025.pdf. We ensure that your personal information is protected and used solely for recruitment purposes. - Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. - Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.   By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us at careers@duckduckgo.com. Thank you for your interest in joining DuckDuckGo!

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE We're looking for a Fullstack Engineer to work on LangSmith, our commercial AI observability and evals platform product. In this role, you'll have the opportunity to build new features and functionality for the platform while working close enterprise customers, developer end-users and internal stakeholders. WHAT YOU WILL DO - Develop and implement key product features working across our entire Go, Python, and Typescript stack - Collaborate closely with product and design teams to iterate on new features and enhance the product roadmap - Drive aggressive project timelines while ensuring high engineering standards are being met by writing clean, maintainable, and well-tested code HOW TO BE SUCCESSFUL IN THIS ROLE - 2+ years of experience in software engineering working on complex platform products - Fullstack engineering experience with Go or Python on the backend and React + Typescript on the frontend - Solid understanding of database systems, particularly Postgres and Redis - Experience designing and scaling APIs, preferably in high-performance, data-intensive applications - Strong ownership and a “get stuff done” mindset - comfortable shipping fast and iterating based on user feedback - Strong communicator with the ability to collaborate closely with various internal stakeholders and engage directly with our top-tier customers - Bonus: Experience with AI/LLM-powered applications, developer tools, or observability platforms Compensation Annual salary range: $145,000-180,000 USD Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius is looking for a Principal Product Marketing Manager to set the direction for our enterprise story: the narrative, messaging, and go-to-market strategy that turn Nebius’s full-stack differentiation into pipeline and revenue with mid-market and enterprise buyers. You’re welcome to work remotely in the United States. This is a role for a recognized enterprise product marketing leader from B2B cloud or AI infrastructure who has shaped category narratives and led complex go-to-market motions, and can prove it through the messaging they built, the programs they orchestrated, and the revenue outcomes behind them. You understand the AI cloud stack well enough to earn credibility with engineering leaders, and you know what it takes to move a complex enterprise buying committee (CIOs, CTOs, Chief Data/AI Officers, CISOs, VPs of Infrastructure, security and procurement teams) through a 6–18-month cycle. You set the strategy and frameworks that others execute against, and you measure your impact in win rates, pipeline influenced, and field adoption, not assets shipped. Reporting to the Senior Director, Product Marketing, you will be the senior voice for how Nebius positions itself to the enterprise and a force multiplier for the organization: setting the enterprise go-to-market strategy across product lines, guiding and mentoring other product marketers, and equipping sales, solutions architecture, and partnerships to carry the story into the field. You will work directly with senior leaders across product, engineering, sales, and executive leadership as a trusted strategic partner. Your responsibilities will include: Set the enterprise narrative and positioning strategy. Own the enterprise layer of the Nebius story end to end, from our “ultimate AI cloud” positioning down to persona-specific messaging, and define the frameworks and standards that other product marketers and content teams build on. Translate our differentiators and each layer of the cloud stack (custom GPU servers, AI orchestration and MLOps tooling, Token Factory, and our agentic layer) into credible messaging that resonates with technical and business decision-makers alike. Lead enterprise go-to-market strategy across products and launches. Define the enterprise go-to-market plan across the Nebius portfolio, set priorities and sequencing for major launches, and drive alignment across product, sales, solutions architecture, partnerships, and marketing. Make the trade-offs on where to focus and invest, and hold cross-functional teams accountable to shared outcomes. Design and own the enterprise customer journey. Own the logic and strategy of the 6–18-month enterprise buying cycle, defining what moves a buyer at each stage from awareness to evaluation, decision, and expansion. Set the plays, content, and touchpoints for each stage and partner with digital/ABX and field marketing leaders to sequence and target them by account, using ABM platforms such as 6sense or Demandbase. Build the enterprise business case. Develop the messaging, proof, and business case around what enterprises actually evaluate: total cost of ownership, reliability and SLAs, security and compliance, data sovereignty and residency, migration risk, and vendor lock-in. Equip Nebius to win through security review, procurement, and the CFO’s office, and engage directly with senior executives on strategic deals. Drive enablement strategy and field adoption. Set the enablement strategy for sales, solutions, and partner teams, and ensure they can articulate Nebius’s value to every persona on the buying committee: first-call decks, battlecards, discovery guides, ROI/TCO tools, objection handling, and competitive positioning against hyperscalers and neoclouds. Lead enablement programs and measure adoption, win rates, and deals influenced. Own competitive and category positioning. Maintain a sharp, evidence-based view of the AI enterprise infrastructure landscape and help shape how the category is defined. Turn market and competitive intelligence into positioning the field can defend and campaigns can lead with, and keep Nebius’s differentiation current as the market moves. Lead the enterprise content and proof strategy. Define the enterprise asset strategy and own quality across the library: solution briefs, white papers, reference architectures, case studies, web pages, webinars, and videos. Personally produce the most strategic pieces and set the bar for the rest. Elevate communications, analyst, and investor narratives. Shape the enterprise narrative for press moments, site launches, analyst briefings, and investor materials, in close coordination with comms, legal, and executive leadership. Serve as a spokesperson and subject matter expert for the enterprise story in analyst, customer, and industry settings. Champion the voice of the customer. Partner with sales and customer marketing to build a pipeline of references, case studies, and proof points, and bring enterprise pain points and wins back into product strategy and messaging. Mentor and multiply. Coach and guide other product marketers and cross-functional contributors, establish best practices, messaging methodologies, and workshop frameworks (such as SCIPAB), and raise the quality and consistency of product marketing across the organization. Contribute strategically at the leadership table. Bring ideas, challenge assumptions, and help shape how we position Nebius in a fast-moving AI infrastructure market. Act as a trusted partner to product, engineering, sales, and partnerships leaders, with a seat at the table, not just as a content source. We expect you to have: 8+ years in product marketing, with a strong track record leading enterprise go-to-market in cloud infrastructure or AI infrastructure (ideally the AI cloud market) at a growing, modern company. Proven ownership of the enterprise segment across the marketing lifecycle, with the ability to speak to win rates, pipeline data, and revenue impact on significant enterprise deals. Demonstrated experience setting go-to-market strategy and leading cross-functional launches across multiple products or product lines, influencing leaders without direct authority. Hands-on experience designing and orchestrating multi-stage enterprise customer journeys across long (6–18 month) buying cycles, and running account-based programs on ABM platforms such as 6sense or Demandbase in partnership with digital/ABX teams, with clear, measurable outcomes. Strong technical understanding of AI/ML workflows and the AI cloud infrastructure stack: GPU platforms and the NVIDIA ecosystem, networking, storage, IaaS, inference, and ML tools (e.g., PyTorch, Ray, Slurm, MLflow, Kubernetes, inference and agentic platforms), with the ability to go deep with engineers and translate up for executives and business buyers. Demonstrated experience building and running sales and partner enablement at scale, including battlecards, pitch decks, sales playbooks, competitive positioning, and ROI/TCO narratives, and driving measurable adoption across a field organization. Fluency with the enterprise buying process and its stakeholders (CTO, CIO, VP Infrastructure, IT Ops, Platform Engineering, security, compliance, procurement, and finance) and the concerns that gate a deal: TCO, reliability, security, compliance, sovereignty, and lock-in. Exceptional writing, presentation, and storytelling skills, including experience running messaging workshops and methodologies such as SCIPAB, and comfort presenting to C-level executives, analysts, and customers. Experience mentoring or leading product marketers or cross-functional teams, and raising standards across a function. Strategic thinker who thrives in a fast-paced, cross-functional environment, is comfortable operating with ambiguity and speed, and connects the dots across functions and departments. Bachelor’s degree in computer science, engineering, or a related technical field, or equivalent practical experience. #LI-LT1 Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $177,800 — $222,200 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: New York City, New York, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. About Tavily (Acquired by Nebius) In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible. Tavily provides the search and intelligence layer that powers AI agents and retrieval systems with trustworthy, real-time information. We work with some of the most innovative teams in AI, from fast-growing startups to global enterprises, helping them build agents that are not only intelligent, but informed. The role We're looking for a Business Analyst to partner closely with our Finance and Sales teams and turn data into decisions. You'll be the owner of the company's most important metrics: revenue (ARR/MRR), bookings, pipeline, conversion, net revenue retention, gross margin and more. Beyond reporting the numbers, you'll uncover the drivers behind them, build the analyses that shape planning and go-to-market strategy, and help leadership answer the critical questions: This is a high-ownership, hands-on role for someone who is as comfortable in a board-deck conversation as in a SQL editor, and who ships analysis that changes what the business does next. Your responsibilities will include: Own the company's core business metrics end-to-end: define them, build the single source of truth, and make sure Finance, Sales, and leadership are all looking at the same numbers. Partner with Finance on revenue recognition, forecasting, budgeting, and board/investor reporting; turn usage and billing data into reliable financial views. Partner with Sales on pipeline health, funnel conversion, win/loss, sales cycle, quota attainment, territory and segment performance, and compensation analytics. Proactively monitor key business metrics, investigate trends and anomalies, and surface actionable insights to stakeholders before they ask. Build and maintain revenue and pipeline models that connect product usage and billing data. Write production-quality SQL and Python to model data, automate recurring reporting, and run analyses at scale. Translate findings into clear recommendations and drive alignment across Finance, Sales, and leadership. Support strategic initiatives: pricing and packaging changes, segment strategy, capacity planning, and go-to-market experiments, with before/after impact measurement. We expect you to have: 5+ years of experience as an Analyst, of which 2+ years of experience as a Business Analyst, FP&A analyst, Revenue/Sales Operations analyst, or equivalent. 2+ years working in a SaaS company; you understand ARR, bookings, NRR, CAC, payback, pipeline coverage, and the metrics that drive a SaaS business. Hands-on experience supporting Finance and/or Sales teams, with a track record of owning metric definitions that the company relies on. Strong SQL and comfort working with large, messy datasets across different sources. Hands-on experience using Python for data analysis and data modeling in a production environment. BSc in Economics / Finance / Statistics / Math / Industrial Engineering or equivalent. Familiarity with modern data tooling (Snowflake/BigQuery, dbt, BI tools like Omni/Looker/Tableau). It will be an added bonus if you have: Experience at an API-first, developer-focused, usage-based, or PLG (product-led growth) company. Experience with usage-based billing and revenue recognition (Stripe, Metronome, NetSuite). Experience with CRM analytics (HubSpot, Salesforce) and sales compensation / quota design. Statistical foundation for experimentation and causal inference. Experience with Airflow or similar orchestration tools. MBA or MSc in a quantitative field. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $179,000 — $224,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Mid-Market Relationship Manager, you’ll be at the forefront of growth; turning momentum into mastery. You’ll own a portfolio of fast-growing customers and help them unlock the full power of Fin. We’re building a world-class sales organization; fast, ambitious, and unapologetically driven. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking our customers to make Fin the heartbeat of their business, and that starts with salespeople who can think bigger, move faster, and win with integrity. We invest deeply in every Relationship Manager’s growth. Development isn’t a slogan here, it’s baked into how we promote, learn, and lead. In a high-velocity environment where ownership, creativity, and ambition are rewarded, you’ll find room to stretch, influence, and make your mark. What will I be doing? Own and grow a portfolio of Fin's mid market customers; driving measurable revenue expansion, retention, and long-term loyalty. Engage with executives and operators to uncover pain points, position AI-driven solutions , and tie Fin's platform directly to business impact. Design and execute territory strategies that go beyond maintenance; targeting upsell, cross-sell, and multi-business unit expansion with clear, data-backed plans. Partner cross-functionally with Marketing, Product, and Customer Success; translating real customer needs into product innovation and GTM alignment. Analyze and communicate performance metrics that show the story behind growth; retention, adoption, and platform expansion. Invest in team excellence through mentoring peers, sharing winning plays, and raising the overall bar for execution and ambition. What skills do I need? 5+ years in a quota-carrying role managing a large book of business (85+ accounts) focused on retention, renewals, and expansion . 3+ years selling SaaS solutions , ideally in complex, high-velocity environments. Proven success navigating procurement processes and influencing enterprise-level decision-makers. Experience selling AI-powered products , with deep knowledge of AI applications and the ability to translate technical capability into customer value. A track record of consistent overachievement; exceeding quota, driving revenue growth and complex renewals. Bonus skills & attributes Sharp communication skills ; written and verbal, tailored to senior stakeholders and technical teams alike. Strong commercial instincts paired with the ability to thrive in a fast-moving, evolving organization. High intellectual curiosity and a growth mindset A trusted advisor mentality ; skilled at building long-term partnerships across multiple levels in complex organizations. Demonstrated leadership , influencing not only within your team but across functions to drive alignment and results. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $226,000 to $251,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: United States (Remote) Workplace: Remote About the Role Temporal is looking for a Senior Manager, Global Deal Desk to build and lead the function that sits at the intersection of Sales, Finance, Legal, and GTM Operations. This role is responsible for designing and scaling the frameworks, approvals, and processes that power how Temporal structures, prices, and closes complex commercial agreements — across all segments and geographies. As the owner of Deal Desk globally, you'll be the go-to partner for our field teams navigating non-standard deal terms, multi-year structures, consumption-based pricing constructs, and international commercial complexity. You'll bring a systems mindset to deal operations and a bias toward building scalable infrastructure — not just clearing the queue. We're building a GTM Operations function that is AI-native from the ground up. We expect this leader to bring demonstrated, hands-on experience using AI tools to accelerate deal structuring, review workflows, and commercial analysis — not as a future aspiration, but as a core part of how they work today. Responsibilities - Own and scale the Global Deal Desk function, serving as the primary escalation path for non-standard deal structures, pricing exceptions, and complex approvals across all sales segments and geographies. - Design and maintain deal approval workflows, pricing guardrails, discounting frameworks, and escalation policies that enable field teams to move quickly without creating downstream revenue or legal risk. - Lead CPQ strategy, configuration, and governance — partnering with GTM Systems to ensure our CPQ tooling (including Nue) accurately reflects our product catalog, pricing logic, and approval hierarchies. - Own the operationalization of Temporal's consumption-based pricing model within Deal Desk — including how usage commitments, ramp structures, drawdown mechanics, and true-up provisions are documented, reviewed, and enforced in the quoting and contracting process. - Partner with the VP of GTM Operations and Sales leadership to develop commercial frameworks for international markets — accounting for regional pricing, local currency, tax, and legal entity considerations across EMEA, APJ, and other expansion geographies. - Serve as the cross-functional connective tissue between Sales, Finance, Legal, and GTM Operations on deal-level issues — translating commercial intent into executable deal structures that satisfy all stakeholders. - Partner with Finance on revenue recognition implications of non-standard deal terms, multi-element arrangements, and usage-based constructs; escalate appropriately and maintain clean audit trails. - Build and maintain Deal Desk playbooks, templates, and self-serve resources that reduce friction for AEs and reduce unnecessary escalations. - Drive adoption and optimization of AI tools within Deal Desk workflows — including AI-assisted contract review, quote generation, deal-structuring support, and commercial analysis. - Own Deal Desk reporting and analytics: deal velocity, exception rates, approval turnaround time, non-standard term frequency, and discount trends — surfacing insights to GTM and Finance leadership. - Recruit, develop, and grow Deal Desk capacity as Temporal scales, including building team structure and operating norms for a globally distributed function. Qualifications - 7+ years of experience in Deal Desk, GTM Operations, Sales Operations, or a related commercial operations function, with direct ownership of deal structuring and approval workflows. - Consumption-based business model expertise: proven experience designing or operationalizing Deal Desk processes for consumption, usage-based, or hybrid pricing models — including quoting ramp structures, commitment tiers, true-up mechanics, and the downstream revenue recognition implications of non-standard consumption constructs. - CPQ ownership: hands-on experience administering and evolving a CPQ platform (e.g., Nue, DealHub, Conga, or equivalent) — including product catalog management, pricing rule configuration, approval workflow design, and cross-functional governance. - International markets experience: demonstrated experience structuring and approving deals across multiple geographies, with working knowledge of the commercial, legal, and tax considerations that vary by region (e.g., local currency, local entity contracting, regional pricing strategies, VAT/GST treatment). - Proven AI-native operating style: hands-on experience using AI tools — such as ChatGPT, Gemini, Notion AI, contract intelligence tools, or purpose-built GTM AI — to accelerate deal review, generate quotes, analyze commercial data, or automate repeatable Deal Desk tasks. We want to see how AI is embedded in how you work today, not theoretical familiarity. - Deep understanding of SaaS commercial constructs: multi-year agreements, ramp deals, ELAs, co-termination, consumption commitments, and the interplay between deal structure and revenue recognition under ASC 606. - Strong cross-functional instincts — able to build trust and work credibly with Sales, Finance, Legal, and GTM Operations simultaneously, and to translate competing interests into workable commercial outcomes. - Highly analytical, with the ability to identify trends in deal data, quantify risk in non-standard terms, and communicate findings clearly to senior leadership. - Demonstrated ability to build scalable processes, playbooks, and policies — not just solve individual deal problems. - Experience hiring and developing Deal Desk or commercial operations talent is a strong plus. - Salesforce experience required. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: United States (Remote) Workplace: Remote About the Role The Director of Marketing Operations at Temporal will build and run the systems, processes, and insights layer that turns marketing activity into developer adoption, pipeline, and revenue. This role owns Temporal's marketing operations function end to end: attribution and funnel measurement, lead scoring and routing, the MarTech stack (AI-native marketing automation, Salesforce, enrichment and intent tools), and campaign execution capacity. This role also serves as a key operational partner to the BDR function, supporting pipeline generation processes, tooling, and reporting. Reporting to the VP of GTM Operations, you will be a core member of the GTM Operations team, lead a growing team plus an external agency operating as a fractional FTE, and partner closely with Marketing leadership, Data & Analytics, and Sales leadership. The ideal candidate has run marketing operations inside a high-growth B2B SaaS company, has hands-on experience implementing AI-native systems and agentic workflows — not just using AI tools day to day — and knows how to build durable, automated systems while still being hands-on enough to unblock a broken form or a stuck sync. You'll manage people and an agency relationship, so this role requires both technical depth and the judgment to know what to build, what to automate, and what to hand off. What You'll Do Insights: establish a trusted framework for marketing impact - Lead the cross-functional pipeline council as a core, ongoing responsibility: surface shortfalls against plan, run and measure experiments, and force prioritization conversations with GTM leaders. - Implement and govern an attribution model that accurately credits marketing channels and campaigns for developer adoption, pipeline generation (workload and new business), and revenue. - Extend attribution to open-source signals specifically: tie OSS engagement (self-hosted usage activity, developer adoption) back to accounts and pipeline, alongside paid, owned, and event channels. - Define and maintain the canonical funnel definitions from awareness through pipeline generation (e.g. S1 New Business Opportunity), coordinating with GTM Analytics on datasets and dashboards. - Use AI-driven analytics and signal processing to surface insights faster and reduce dependence on manual reporting. Process: maximize conversion from signal to pipeline - Own the processes that drive pipeline: scoring models, automated routing logic, and SLA standards from first touch through pipeline conversion — including BDR-specific workflows and handoff processes. - Serve as the operational backbone for the BDR function: support tooling, sequencing, lead flow, and performance reporting to help the BDR team run efficiently and hit pipeline targets. - Establish feedback loops across the pipeline generation process, including rejected lead handling, automated alerts for missed SLAs, and stakeholder feedback. - Identify, scope, and implement agentic workflows that augment or replace manual work across the pipeline generation process — this is a core responsibility, not a stretch goal. Systems: build a marketing systems layer that's reliable and AI-native - Architect and govern the core marketing technology stack around the CRM, with a strong bias toward AI-native platforms that enable automation at scale over legacy rule-based tools. - Lead a successful migration off of Marketo and onto an AI-native marketing automation platform (e.g. Conversion, Inflection), including evaluation, scoping, and execution. - Develop proactive system monitoring and error-handling: automated alerts for sync failures, webhook errors, or data anomalies, so issues get fixed before they hit end users. - Manage compliance, security, and data hygiene: user-role permissions, automated data cleansing, and privacy standards (GDPR, CCPA, CASL) across all systems. Campaigns: unlock scale and automation in how campaigns get done - Build and maintain AI-powered automations, form strategy, audience segments, and lead lifecycle stages that let marketing run campaigns at scale with less manual overhead. - Own campaign structure and tagging consistency to support downstream analytics, keeping operational tracking separate from demand-generating campaigns. - Direct and manage the agency resource for campaign execution work where needed — with an explicit goal of replacing agency hours with automation as AI-native tooling matures. Team, vendor, and org design - Manage 1 direct report (Marketing Operations) and the marketing operations agency relationship (currently a fractional FTE), including scoping, budget, and prioritization of agency hours against internal capacity. - Design and build the case for future team structure expansion: assess where additional headcount, specialized roles, or embedded ops support would unlock the most leverage as the function grows. - Build the case for and implement AI-driven automation that reduces reliance on manual agency hours over time. WHAT YOU'LL BRING - 8–10+ years in marketing operations in a high-growth B2B SaaS company, including experience managing people and/or outside vendors or agencies. - Proven, hands-on experience implementing AI-native solutions in a marketing or GTM operations context — building agentic workflows, deploying AI-native MarTech platforms, or automating complex processes with LLM-based tooling. Using AI tools day to day is table stakes; we're looking for someone who has built with them. - Experience supporting or partnering with a BDR or SDR function, including tooling, sequencing, and pipeline reporting. - Experience with developer-first motions and open-source software are preferred. - Experience evaluating and migrating to AI-native marketing automation platforms (e.g. Conversion, Inflection, or similar) is a strong plus. - Deep, hands-on proficiency in Marketo and Salesforce, including campaign builds, lead lifecycle configuration, and Marketo-to-SFDC sync behavior. - Experience designing and governing attribution models and funnel definitions in a consumption or usage-based business is a strong plus. - Working knowledge of the broader GTM stack (enrichment, intent data, Outreach or similar sales engagement tools) and how it integrates around a CRM. - Familiarity with data privacy and compliance practices (GDPR, CCPA, CASL) as they apply to lead handling and list management. - A track record of building automation and process improvements that meaningfully reduce manual, repetitive work — and a genuine bias toward agentic approaches over headcount or agency expansion. - Comfort operating with imperfect data and evolving definitions, and the judgment to prioritize systematic fixes over one-off requests. - Clear communicator who can partner across Marketing, Sales, and Data & Analytics, and explain technical tradeoffs in plain language. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: San Francisco, CA; Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is looking for a Staff Software Engineer to set the technical direction for key parts of our AI Developer Tools team. You will work at the intersection of AI, developer experience, and platform engineering, building the AI-powered tools and the platform that let teams across Docker prototype, deploy, and scale their own AI developer tools. As a Staff Engineer you will own the technical design and delivery for two areas: - AI-Powered Developer Tools. Design and build AI agents and tools that accelerate developer productivity, surface observability insights, and automate operational reviews. You will help teams adopt an AI-native way of working and speed up adoption of tools such as Claude Code and Codex. Examples include AI-powered code review and refactoring assistants, automated test generators and local environment setup tools, deployment pipeline diagnostic agents, and agents that simplify on-call work during incidents. - Self-Service AI Developer Tools Platform. Design and build the platform infrastructure that lets product and platform teams across Docker unblock themselves by prototyping, building, and deploying their own AI developer tools. You will set the patterns and standards that let teams experiment, iterate quickly, and graduate successful prototypes into production-ready services. You will report to the Senior Manager, AI Developer Tools, and work closely with the team's Principal engineers, engineering leadership, product engineering teams, and platform teams across Docker. _______________________________________________________________________ WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE You are a hands-on technical leader who works well at the intersection of AI, developer experience, and platform engineering. You have shipped production systems built on LLMs and AI agents, and you can explain what worked and what did not. You think in platforms: you design something once so that several teams can move faster. You have clear opinions about what makes a developer tool good, and sound judgment about when to build, when to integrate, and when not to do either. You are comfortable in a fast-moving AI landscape and balance technical quality with shipping iteratively. Before you design, you ask about scale, users, and constraints rather than assuming them. You lead through influence and mentorship, and the engineers around you get better because you are on the team. _______________________________________________________________________ RESPONSIBILITIES TECHNICAL LEADERSHIP AND ARCHITECTURE - Set technical direction and own the architecture for AI-powered developer tools and the self-service platform within the team's roadmap - Turn ambiguous problems into clear requirements, plans, and staged decisions. Ask about scale, users, and constraints before designing, and write down your assumptions - Establish patterns, standards, and best practices for LLM integration, agent development, and production AI systems that the team and partner teams adopt - Shape platform capabilities including deployment frameworks (ArgoCD/GitOps), observability integration (Grafana), security controls, and operational tooling for AI developer tools - Design reliable, scalable infrastructure for hosting AI agents and developer tools - Recommend AI technology choices, LLM provider strategies, and agent orchestration approaches, and make the trade-offs explicit - Work with the Senior Manager and the team's Principal engineers to align technical decisions with business goals SYSTEMS DESIGN AND IMPLEMENTATION - Design, build, and operate production AI agents for developer productivity, including code review assistants, test generators, deployment diagnostics, and incident response automation - Build self-service platform capabilities that reduce time-to-production for new AI tools from weeks to days - Build systems that speed up adoption of AI-native development tools (Claude Code, Codex) across Docker's engineering organization - Set and meet reliability, security, and performance standards for AI systems, including SLOs, monitoring, incident response, and cost management - Design integrations between AI developer tools and existing developer infrastructure such as CI/CD pipelines, observability platforms, and deployment systems - Take part in the team's on-call rotation and use what you learn to improve alerts, runbooks, and tooling STRATEGIC IMPACT AND INNOVATION - Evaluate emerging AI/LLM technologies, developer tooling trends, and agent frameworks, and recommend what Docker should adopt and what it should not build - Define how we measure AI tool effectiveness, including adoption, productivity gains, and developer satisfaction - Improve AI tool performance, cost efficiency, and developer experience through architectural improvements - Contribute to the technical approach for hardening proven internal tools so other teams across Docker can adopt them - Lead cross-team technical delivery, surface risks early, and work with Infrastructure, Security, and Data on shared standards LEADERSHIP AND MENTORSHIP - Mentor senior engineers on AI/LLM integration patterns, agent development, and platform engineering practices - Lead design reviews and raise the quality of design and code reviews across the team - Create reusable patterns, documentation, and architectural decision records (ADRs) that other engineers build on - Help the team turn good individual AI-assisted engineering practice into shared workflows and controls - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale - Hands-on production experience building LLM-powered applications, AI agents, or AI-assisted developer tools - Strong understanding of LLM APIs (OpenAI, Anthropic, and others), prompt engineering, agent orchestration frameworks, and practical uses of AI in software development workflows - Track record of designing and building scalable distributed systems and developer-facing platforms - Production experience with cloud-native infrastructure, including Kubernetes, GitOps deployment patterns, observability systems, and CI/CD pipelines - Proficiency in Go (preferred), Rust, Java, or Python, with strong software engineering fundamentals - Experience designing developer tools, platform systems, or internal tools that other teams rely on - Track record of clarifying requirements and constraints with stakeholders before committing to a design - Track record of leading complex initiatives that crossed team boundaries, and of influencing without direct authority - Strong product and platform judgment: you weigh business outcomes, developer experience, and technical trade-offs - Clear written and spoken communication suited to a remote, async-first company - Track record of mentoring other experienced engineers - Ownership mentality with a bias for action and iterative delivery in ambiguous, fast-moving environments - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience PREFERRED - Experience with MCP (Model Context Protocol) or similar AI agent integration standards - Background in developer productivity, DevOps, SRE, or platform engineering - Contributions to open source AI tools, developer tooling, or platform engineering projects - Experience evolving an internal platform or tool into a widely adopted, production-grade service - Knowledge of security, compliance, and operational practices for production AI systems - Experience with infrastructure-as-code (Terraform, Pulumi) and major cloud platforms (AWS, GCP, Azure) _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Build context on Docker's current AI and developer tooling landscape, including existing AI experiments, LLM provider relationships, and architecture decisions to date - Meet the Senior Manager, the team's Principal engineers, engineering leadership, and key stakeholders in product engineering to understand needs, pain points, and constraints - Review existing AI tool prototypes and internal experiments to learn what is working and what is not - Get hands-on with the team's services and ship a useful production change - Shadow on-call and learn the operational profile of the team's services - Work with the Senior Manager to agree on initial technical priorities FIRST 90 DAYS - Lead the technical framing and delivery plan for one significant problem, from requirements through to production - Document the architecture, technology choices, and integration patterns for that work, including ADRs - Ship a production AI developer tool that sets patterns the team can reuse (for example an AI-powered code review agent, a deployment diagnostic agent, or an on-call assistant) - Contribute to the technical foundations of the self-service platform: deployment pipeline, observability integration, security controls, and cost management - Lead design reviews for your area of the roadmap and begin mentoring other engineers - Take part in the on-call rotation FIRST YEAR OUTLOOK - Be the trusted technical lead for your area of AI Developer Tools, and a sought-after partner for teams across Docker - Deliver at least one material outcome that spans multiple teams or systems - Have multiple production AI tools demonstrating value across Docker's engineering organization - Help build a self-service platform that lets multiple teams build, deploy, and operate their own AI tools with little friction - Define and instrument how the team measures AI tool adoption, effectiveness, and developer productivity impact - Grow other senior engineers into broader ownership, and reduce the number of decisions that depend on a small set of people Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $170,350 – $275,550 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is seeking a Senior Partner Solutions Engineer to join its high growth startup environment and help scale cloud partnerships, with a dedicated focus on joint go to market activities with Cloud Service Providers (CSP) including Amazon Web Services (AWS) and Google Cloud (GCP). The successful candidate will be instrumental in enabling partner success through education, enablement, direct engagement, support of events, and build content that helps our CSP’s position and demonstrate Grafana capabilities. What You’ll Be Doing: Partnering with Channel Sales and Field Sales to convey Grafana’s vision, value, and technical strategy to cloud partners Leading technical engagement with partners to drive deal progression and close opportunities Delivering product demos, technical presentations, and hands-on enablement sessions Develop and deliver training, onboarding, and ongoing education for solutions architects, and technical teams Represent Grafana Labs through technical presentations, live demos, webinars, conference sessions, and regional partner events Create reference architectures, demo environments, solution guides, and presentations that explain the value of Grafana Cloud alongside cloud provider services. Track partner readiness, reuse of technical assets, and progress of joint opportunities, and bring partner insights back to product and GTM teams Shaping and expanding the reach of Grafana Partner University across multiple partner personas Collaborating with internal teams to provide product and competitive feedback Support selling motions like Sell-To, Embedded, and PoweredBy, either directly or jointly with partners Run high impact workshops and 1:1 training to generate and progress pipeline Travelling up to 50% to support cloud partner events, workshops, and field activities What Makes You a Great Fit: Located: United States (Remote) 6+ years in pre-sales or solution architecture, ideally within the observability space Strong experience selling SaaS software across the NORAM region Proven use of MEDDIC or similar qualification frameworks Excellent communication and interpersonal skills, especially in remote, global teams Demonstrated ability to operate in a fast-paced, ambiguous, startup environment Strong judgement, leadership, and problem-solving abilities Passion for education, enablement, and helping others succeed technically Bonus Points For: Experience with CSP’s and a strong understanding of their core infrastructure services. Experience with cloud marketplaces, co-selling, or joint solution launches. Solid understanding of observability and cloud native tooling Background in OSS first companies Experience with Grafana, Prometheus, and Loki Hands-on experience deploying and operating Kubernetes Bachelor’s degree in CS, IT, Math, or related field (or equivalent experience) Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $204,000 - $244,000 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Washington, D.C.; United States Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're hiring a Head of Public Sector to build and lead ElevenLabs' government business in the US. Government agencies are moving voice and conversational AI from pilots into production for citizen services, contact centers, accessibility, training, and mission operations. You'll own how ElevenLabs shows up in that market, from strategy and pipeline through to the team that delivers the revenue. We don't use traditional job titles at ElevenLabs. This role is equivalent in scope and seniority to a Vice President of Public Sector, with ownership of the vertical, authority to hire and structure the team, and direct access to the executive team. You'll work closely with the executive team, Product, Engineering, Legal, and Security. You'll set the vision for how ElevenLabs serves the government, decide how the team is structured and staffed, and stay close to the largest pursuits. You'll lead from the frontline alongside your team while hiring the leaders who will take over portfolios as the business grows. IN THIS ROLE YOU WILL - Define and execute the go-to-market strategy across US Federal (Civilian, Defense, Intelligence), State, Local, and Education. - Own the public sector revenue plan, forecast, and pipeline, and report on them to the executive team. - Recruit and lead the team, including additional Account Executives, segment or regional leaders, capture and proposal support, and sales operations. You'll have the authority to shape the org. - Lead from the frontline with your team on the largest and most complex pursuits, from first agency conversation through procurement, security review, and award. - Shape our approach to contract vehicles and channels, including GSA Schedule, cooperative contracts, procurement vehicles, and partnerships with systems integrators and resellers. - Build and maintain relationships with senior agency leaders, procurement officials, technical stakeholders, and the integrator and partner ecosystem. - Work with Product, Engineering, and Security to define and prioritize what government customers require, including FedRAMP, StateRAMP, IL5, ITAR, data residency, FOCI Mitigation and sovereign or on-premise deployment. You'll bring customer and pipeline evidence to roadmap decisions. - Work with Legal and Finance on government contracting terms, pricing, and the processes public sector sales depends on. - Create repeatable sales processes, performance metrics, and operating rhythms so revenue becomes more predictable as the team grows. - Partner with the Forward Deployed Engineer and Account Manager orgs so early deployments become references and expand across agencies. - Work with Marketing on public sector messaging and content, and with government affairs and policy contacts to track regulation, funding, and procurement changes. - Serve as the public face of ElevenLabs in the government market, at agency briefings, and industry events. WHAT WE'RE LOOKING FOR - 15+ years of progressive experience in technology sales or business leadership, with at least 10 years in public sector markets. - Experience leading government sales teams, with a record of hiring and developing both individual contributors and managers. - Proven track record of securing, large ARR strategic contracts with government agencies. - Prior experience building a public sector business unit or equivalent leadership role at a technology company, ideally at an early or growth stage. - Deep knowledge of federal, state, and education procurement, including funding mechanisms, acquisition vehicles such as GSA Schedule, GWACs, and IDIQs, and how buying decisions are made. - Working knowledge of compliance and security requirements such as FedRAMP, FISMA, CMMC, IL5, ITAR and FOCI mitigation strategies. - Experience selling cloud, AI, or other advanced technology to the government; familiarity with navigating AI trust and safety questions. - Executive credibility with senior government officials, program leaders, and technical and security reviewers. - An established network across agencies, systems integrators, and public sector partners. - Comfort staying hands-on in deals while building the team and the playbook. WHY THIS ROLE The opportunity is to define the strategy, hire the team, and shape what we build for government, with direct support from leadership and a company growing as fast as ElevenLabs. LOCATION While we operate as a remote-first company, there is a strong preference for this role to be based in Washington DC. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS - Director, Learning & Talent Development - Location: Espoo, Finland - Department: People & Culture - Reports to: VP, People - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS As Director, Learning & Talent Development, you'll build ICEYE's global L&D and talent development function from the ground up. This is a 0→1 leadership role: you will turn business strategy into the leadership practices, capabilities and talent systems that help us stay high-performing as we scale, with the strategy and the hands-on delivery both in your hands. You'll work closely with executive leadership, People Business Partners and leaders across Engineering, Hardware, Satellite Operations, Commercial and corporate functions. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Define ICEYE's global L&D and talent development strategy and operating model, and decide what to build internally, what to buy or enable through technology and partners, and what to keep lightweight - Design and launch leadership and manager development, from first-time managers to senior leaders and executives, and facilitate workshops yourself, especially in the early stages - Partner with People Business Partners and business leaders to build learning paths, career frameworks, talent reviews, succession planning and internal mobility for technical, commercial, operational and corporate teams - Create a consistent global onboarding experience focused on time-to-productivity, connection and belonging, and set up the learning technology and measurement to show what is working - Coach senior leaders through organisational change, and help them build resilience, psychological safety and sustainable ways of working without losing accountability or performance WHAT WE'RE LOOKING FOR MUST HAVES - 8+ years of progressive People/HR experience, with significant depth in Learning & Development, Talent Development, Leadership Development or Organizational Effectiveness - Proven experience building L&D or talent infrastructure from scratch, taking an idea from strategy through design, pilot, launch and scale - Experience in a fast-growing, international technology, engineering, hardware or scale-up environment, working in a matrixed organisation - Strong executive presence, exceptional facilitation skills, and the confidence to challenge leaders and influence without formal authority - A data-informed approach to measuring learning impact, such as manager effectiveness, internal mobility, retention of critical talent and time-to-productivity - Professional fluency in English NICE TO HAVES - Experience selecting and implementing learning technology and external partners - Experience with organisational change and building resilience in high-pressure, technically complex environments WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

What you'll do Lead a Mixed Team Manage and coach a team of team leads, ensuring strong collaboration, clear ownership, and effective execution across the region.

Location: Singapore Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: - Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case - Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market - Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption - Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region - Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases - Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering) - Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements - 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book - Experience with voice AI, TTS, conversational AI, or developer-facing products - A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more - You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work - Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy - Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward - Experience managing a high-volume book of business at scale, mid-market or commercial segment - Language Requirements - Must be fluent in English and Mandarin Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Growth Roles - Regional Adoption Lead - Other teams: Account Management, Digital CX or Deployment Strategist Location This role is remote out of Singapore #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we're interested in candidates based in the US or Canada. Residents of Quebec are not eligible for this role. Senior Full-Stack Software Engineer, Grafana Data Source Plugins The Opportunity: As a Senior Full-Stack Engineer in the Grafana Data Source Plugins squad, you will take a leading role in developing and enhancing a diverse portfolio of data source plugins that retrieve the data powering Grafana dashboards used by teams worldwide. Our team focuses on continuously improving data source plugins, ensuring seamless experience for human and agent users alike. A key aspect of this role is guaranteeing the smooth operation and reliability of our plugins in the Grafana Cloud, helping us deliver on our commitment to world-class observability tools. What You’ll Be Doing: Some data source plugins we own: Prometheus, Loki, Infinity, MySQL, PostgreSQL, AWS Cloudwatch, and Clickhouse.  The full catalog is listed here . A typical “day in the life” could include: Building or improving Grafana plugins to integrate third party services or databases into Grafana Supporting the operations and reliability of our plugins in Grafana Cloud Coming up with suggestions for process improvements Integrating data sources with agentic workflows such as Grafana Assistant Providing technical support in customer escalations Working closely with the rest of the Grafana Division What Makes You a Great Fit: You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects. You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward. You are a motivated self starter with a bias towards action, and willing to take on any challenge You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You are an excellent communicator and you enjoy collaboration You are comfortable working in a remote-first company Requirements: Solid experience with Golang & Typescript Experience with Kubernetes & microservices Experience writing clean, robust, and performant software that is easily maintained by others Experience participating in an on-call rotation and performing operations/SRE tasks Bonus Points For: You have been a user of Grafana and Grafana Data Sources You have expertise in one of the underlying databases we support You have strong experience working with a Product Manager or external stakeholders In the United States, the Base compensation range for this role is CAD $ 164,490 - $197,389 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are seeking candidates in US and Canada. The Opportunity: We build Tempo , the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes. Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction. Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on. Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors. Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. What You’ll Be Doing: As a Senior Engineer on Tempo, you will own technical direction on the hardest problems in our roadmap and raise the bar across the team. Deliver significant technical projects. Take well-scoped, multi-month initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements. Partner with Staff engineers and the tech lead on broader, cross-team direction. Own major components of Tempo. Contribute to and own parts of ingestion, storage, query, and metrics generation. Write and present design docs, participate in design reviews, make sound trade-offs on performance, cost, and complexity, and document the “why” for the team. Build APIs for humans and agents. Help shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably. Contribute to operational excellence. Own outcomes for the areas you build against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB), and help move the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts. Collaborate with Product and sibling teams. Work with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them. Mentor and support engineers. Raise the bar through thorough code review, constructive design feedback, and pairing, especially with junior and mid-level engineers. Participate in on-call for the services you help build, and contribute to incident response and post-incident learning. Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and contribute to the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. Example problems you could work on These are the kinds of projects landing in 2026: Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant. Autoscaling end-to-end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down. Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads. Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges. Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise. Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero. What Makes You a Great Fit: Technical ownership. A track record of delivering complex, multi-month projects that spanned design, delivery, and operations, and of helping the teammates around you grow. Solid systems experience. Significant hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar. Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship. Strong Go, or a path to it. We write Tempo in Go. Solid experience in other systems languages (Rust, C, C++) translates well. Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore. Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate. Collaboration and clear writing. You contribute through design docs, reviews, and shipped code, and you communicate clearly in a fully remote, asynchronous environment. Bonus Points For: Experience with tracing, OpenTelemetry, or large-scale observability systems. Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents). Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads. Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes. Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses. Open-source contribution or maintainership, and comfort engaging a community in the open. Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab). Experience in a fully remote, globally distributed team. How we work We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our senior engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $167,143 - $200,572. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .