About Upstart:
At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to power smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City.
The Team:
Upstart Bank is a technology-enabled bank combining innovative lending with disciplined balance sheet and risk management. The Treasury team manages the Bank's funding, liquidity, capital, investment portfolio, and interest rate risk across market conditions and economic cycles.
Role and Responsibilities:
- Own the Bank's asset and liability management (ALM) and interest rate risk measurement framework, including net interest income simulation, economic value of equity sensitivity, repricing gap analysis, and other measures to assess earnings and capital exposure across changing rate environments.
- Lead implementation, configuration, and ongoing administration of the Bank's ALM platform, including data mapping and staging, source-to-model reconciliations, model controls, change management, vendor coordination, and issue resolution.
- Develop, document, and regularly evaluate behavioral and market assumptions such as deposit betas and decay, loan prepayments and curtailments, repricing characteristics, funding rollover behavior, yield curves, and product optionality.
- Perform sensitivity analysis, backtesting, and outcomes analysis.
- Design and evaluate parallel and non-parallel rate shocks, ramps, curve twists, and business-plan scenarios.
- Identify key drivers of risk, monitor limits and early warning indicators, and explain changes in the Bank's interest rate risk profile.
- Recommend balance sheet, product pricing, funding, investment, and hedging actions to manage interest rate risk within approved appetite and limits.
- Partner with business leaders to assess ALM implications of new products and balance sheet strategy changes.
- Prepare ALM and interest rate risk reporting for the Asset and Liability Committee, executive management, the Board, Internal Audit, and regulators.
- Support policy administration, model risk management, independent validation, examinations, audits, and continuous improvement of Treasury reporting.
Minimum Qualifications:
- Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or related field, or equivalent practical experience.
- 10+ years of experience in bank treasury, asset and liability management, interest rate risk management, balance sheet management, or related discipline.
- Experience in a commercial bank, community bank, or bank holding company applying ALM and interest rate risk concepts in a regulated environment.
- Hands-on experience operating an ALM platform and producing net interest income and economic value sensitivity analyses under multiple rate and balance sheet scenarios.
- Experience developing and governing model assumptions, reconciling source data to model inputs, analyzing model results, monitoring policy limits, and preparing ALM or IRR reporting for senior management or an Asset and Liability Committee.
Preferred Qualifications:
- Experience presenting ALM and interest rate risk analyses to senior committees, executive management, boards, auditors, and regulators.
- Knowledge of bank regulatory guidance for interest rate risk and model risk management (OCC, Federal Reserve, FDIC).
- Experience with fixed-rate consumer lending, retail and wholesale deposits, investment securities, derivatives, and balance sheet dynamics of a de novo or rapidly growing bank.
- Advanced spreadsheet and financial modeling skills.
- Proficiency with SQL or similar data tools.
- Familiarity with ALM platforms such as Empyrean, QRM, BancWare, Moody's Analytics, or similar.
- Experience supporting independent model validation, assumption backtesting, model change governance, hedging analysis, or funds transfer pricing.
- CFA, FRM, or other relevant professional credentials are a plus.
Position Location:
- Remote within the United States.
- Majority of work can be accomplished remotely with occasional in-person team onsite meetings once or twice per quarter.
Compensation and Benefits:
- Anticipated base salary range: $159,500 to $220,700 USD per year, depending on geographic location, skills, experience, and education.
- Additional compensation includes target bonuses, equity compensation, and generous benefits packages including medical, dental, vision, and 401k.
- Benefits include competitive compensation, retirement plans with company match, employee stock purchase plan (US only), comprehensive health coverage, health savings account contributions (US only), income protection benefits, paid time off and holidays, paid family and parental leave, family-centered benefits, employee assistance program, financial wellness resources, wellness and productivity allowances, team events, and onsite perks at offices.
Equal Opportunity:
- Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.
УдалённоСША; Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only); Health Savings Account contributions from Upstart for eligible plans (US only); Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Location: United States
Workplace: remote
Role Overview:
The Content Curation Specialist is responsible for reviewing, validating, and curating written and audio content in line with established SOPs, checklists, and client guidelines. This role ensures accuracy, consistency, and timely processing across assigned queues while adhering to information security standards.
Project Details
Job Title: Hindi Content Specialist
Working Hours: PST
Duration: 12 Months.
Salary/Compensation: $23/HR
Location: USA (Remote)
Key Responsibilities:
Perform daily content curation for written publications and audio content using established SOPs, checklists, and client guidelines.
Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines.
Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence.
Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements.
Follow information security, confidentiality, and secure work environment requirements (where applicable).
Maintain high attention to detail while completing repetitive or high-volume tasks.
Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency.
Required skills & Qualifications:
Native level or fully bilingual fluency (spoken and written) in the Hindi language with strong cultural awareness of the Indian market(s).
Exceptional attention to detail and ability to follow step-by-step procedures and quality standards.
Basic problem-solving skills (identify the issue, gather evidence, follow the escalation path).
Strong time management and ability to consistently meet productivity and quality expectations.
Comfortable working with multiple tools and web platforms; ability to learn new systems quickly.
Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers.
Comfortable working in a role that may involve exposure to content some may find sensitive or offensive.
#L1-CC1
Location: London, United Kingdom
Workplace: fully
About InvestEngine
We're a London-based fintech on a mission to make ETF investing simple and accessible. Over 150,000 clients have trusted us with over £3.5 billion in assets — and we're just getting started.
We've been featured by MoneyWeek, Finder and Forbes, and we're growing fast with big ambitions.
About the role
InvestEngine is growing fast, and so is our engineering team. That means more infrastructure to run, more services to keep healthy and more requests from the people who build on top of it. We're adding a Middle SRE / DevOps Engineer to the DevOps team to keep our cloud platform safe, observable and reliable day to day, and to make it a little better every week.
You'll join a small, senior team, report to the DevOps Team Lead and get hands-on onboarding from experienced engineers. Our platform runs mainly on AWS, with some GCP. This is a hands-on role with no people management. It suits someone who cares what happens to a system after the change is shipped, not just whether the ticket is closed.
What you'll do
Run and maintain our cloud infrastructure, mainly on AWS (EC2, VPC, IAM, S3, Route 53, CloudFront), with some GCP.
Carry out planned maintenance: OS patching, updates and upgrades, backup checks and audit checks.
Verify that MySQL backups actually restore and that failover works — safely, without putting production at risk.
Look after monitoring and logging in Grafana and ELK: tune alerts, cut noise and turn signals into action.
Handle requests from developers, Operations and our managed service partner, including access and permissions.
Automate repetitive work with Python and Bash, and manage configuration with Ansible and Terraform.
Take part in incident response and follow-ups, and help prevent the same issue from happening twice.
Grow into owning a defined part of our infrastructure end to end.
Roughly 60% of your time goes to planned maintenance and improvements, and up to 40% to incoming requests. Coding is limited to infrastructure as code and automation scripts.
Your first 3 months
Weeks 1–2:
onboarding, access and security training, runbook review, your first supervised low-risk change and shadowing incident response.
Month 1:
handle routine maintenance on your own and fix at least one documented operational gap.
Months 2–3:
own an agreed area of the infrastructure and ship at least one meaningful reliability, visibility or automation improvement.
What we're looking for
3+ years of hands-on experience with cloud and Linux infrastructure in production (web products or similar).
Practical AWS experience: you can operate and troubleshoot core services, networking and permissions.
Confident with Docker: runtime, resources, logs and health checks.
Experience with Ansible for repeatable, idempotent configuration.
Monitoring and logging with Grafana and ELK — you know the difference between a signal and noise.
Scripting in Python and/or Bash to automate operational work, with safety checks built in.
MySQL in high-availability setups: backups, restores, replication and failover.
A safety-first approach to production changes: plan, validate, roll back and escalate when needed.
Ownership of what you run after it ships, plus clear written and spoken communication.
English at B2 level or higher
and fluent Russian
.
Availability during UK working hours, and readiness to help with rare out-of-hours incidents.
You don't need an "SRE" job title. Strong Linux/UNIX administrators who meet these requirements are very welcome to apply.
Nice to have
Terraform (working with existing modules is enough; you won't need to build them from scratch).
Kubernetes.
GCP or other cloud providers.
Understanding of CI/CD pipelines.
Cloud security best practices.
Zabbix.
Experience in fintech or another regulated industry (not required).
Our stack
Cloud: AWS (EC2, VPC, IAM, S3, Route 53, CloudFront), some GCP
Containers: Docker
Config & IaC: Ansible, Terraform
Observability: Grafana, ELK, Zabbix
Data: MySQL (HA setups)
Automation: Python, Bash
What we offer
Real impact early on: you'll own part of the platform that thousands of investors rely on.
Room to grow towards Senior SRE, with support from experienced DevOps engineers.
A say in how we run and improve our infrastructure.
A modern cloud stack and time set aside for improvements, not just firefighting.
Fully remote work with UK-hours overlap.
Unlimited vacation.
A friendly, supportive engineering team.
Hiring process
HR interview with the Talent team
Gamified cognitive assessment
Technical interview with the DevOps team
Final conversation with the CTO
Location: Los Angeles, USA
This role is on-site at our Los Angeles, California office .
Riot’s Rotational Program serves currently enrolled Masters students who are eager to impact millions of players worldwide that engage with our games.
As a Rotational Program participant, you can expect to rotate through game product, corporate strategy and partnerships business functions. Depending on your rotation, you will gain hands-on experience across product management, analytics, business strategy, partnerships and more. The program offers mentorship, networking and career development so that you have all of the resources necessary to excel at your craft and create memorable experiences for players across the globe.
This program is designed to build a pipeline of future leaders for Riot’s Game Product Management and Corporate Strategy organizations. Throughout the program, participants will develop the strategic, analytical, and leadership capabilities needed to drive impact across Riot and help shape the future of our games and player experiences. For strategic thinkers who are also players at heart, this program is a unique opportunity to help shape Riot’s long-term direction and create lasting impact for players around the world.
Potential Responsibilities:
Complete two rotations across business-critical functions, including Corporate Strategy, Partnerships and Game Product Management.
Partner closely with business leaders in Product, Publishing and Corporate Strategy to drive progress on strategic initiatives
Conduct rigorous quantitative and qualitative analyses to inform strategic discussions, support decision-making, and shape business recommendations.
Identify, structure, and solve complex business problems independently, collaborating with internal stakeholders to develop recommendations across growth strategy, market analysis, operational strategy, partnerships, market expansion, and new revenue opportunities.
Lead and support strategic initiatives that directly impact player outcomes and business performance and position the company for long-term success.
Advocate for the player experience by incorporating player insights, feedback, and data into decision-making and product development.
Foster cross-functional collaboration by strengthening communication, knowledge sharing, and alignment across teams.
Build domain expertise through targeted training programs covering products, service delivery models, analytics, corporate strategy, and development processes.
Accelerate personal and professional growth through workshops focused on leadership, influence, and sustainable performance.
Required Qualifications:
Currently enrolled in a Masters or MBA Program
Expected to graduate in Spring 2027
3+ years of professional experience working in one of the following fields: Management Consulting, Investment Banking, Product Management, Product Strategy or Partnerships
Strong analytical skills, with experience conducting quantitative and qualitative research to evaluate business issues, generate insights, and support strategic decision-making.
Demonstrated ability to structure ambiguous business problems, develop hypotheses, and translate analysis into actionable recommendations.
Experience building business cases, market assessments, financial models, strategic recommendations, or product/partnership analyses.
Available to work full time hours during the 2-year rotational program duration
Desired Qualifications:
Affinity for our games is highly desirable. Your work will impact the player experience of millions across the globe.
5+ years of professional experience working in one of the following fields: Management Consulting, Investment Banking, Product Management, Product Strategy or Partnerships
Experience working in games, entertainment, consumer technology, media, sports, or another player-/consumer-focused industry.
Experience supporting global teams, international markets, or initiatives that serve diverse audiences across regions.
Experience collaborating with technical, creative, product, analytics, or engineering stakeholders to drive business outcomes.
Deep understanding of the games industry, including player behavior, live service models, monetization, publishing, esports, or digital entertainment trends.
Familiarity with analytical tools or methods such as SQL, Tableau, Looker, financial modeling, market sizing, cohort analysis, or experimentation.
Work Authorization:
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or conversions.
Candidates must be legally authorized to work in the United States for the duration of the program.
Applications Close January 4th, 2027
For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunities for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Los Angeles Only)
Base salary is
$175,000
+ incentive compensation + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Caitlin, Senior Manager, Technical Support at
Customer.io
, and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing.
You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes.
You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use.
What we value
Empathy and curiosity:
You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable.
Clarity:
You explain complex technical concepts simply and help others do the same.
Collaboration:
You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal.
Thinking at scale:
You look at how we do things today and see what could work better for the whole organization, then you help make it happen.
Continuous learning:
You stay ahead of evolving standards and see change as a chance to improve how we work.
What you'll do
Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it
Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops
Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering
Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR)
Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training
Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization
What we're looking for
2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale
Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering
Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations
Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them
Experience building or improving processes, documentation, or training that help a support or deliverability team scale
Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience
Located in the United States or Canada
Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams
Compensation & Benefits
We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60 minute Case Study Review call with Cross-Functional Partners
30 minute video call with potential Team Member
30 minute final video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Bengaluru, India
We are looking for a DevOps Engineer to support the development and operation of cloud-based platforms built on AWS. You will be involved in designing, provisioning, and maintaining infrastructure using Infrastructure as Code, while collaborating closely with development and platform teams to ensure stable, scalable, and secure environments.
This position is intended for Hyderabad-based candidates who are available to work from the office.
The project focuses on building and evolving a cloud native platform on AWS that supports multiple applications and services across different environments. You will contribute to automation, reliability, and continuous improvement across infrastructure and deployment processes.
Design and maintain cloud infrastructure on AWS using Terraform
Manage and improve Infrastructure as Code practices across environments
Support deployment and operation of applications in cloud environments
Collaborate with development teams to enable reliable build and release processes
Maintain and enhance CI CD pipelines
Monitor cloud resources and support troubleshooting of infrastructure issues
Implement security best practices including access control and secrets management
Contribute to documentation of infrastructure and operational processes
Participate in continuous improvement of DevOps standards and tooling
4+ years of experience in a DevOps or cloud engineering role
Hands-on experience with AWS services in production environments
Practical experience using Terraform for Infrastructure as Code
Experience with CI CD tools and automated deployment pipelines
Basic experience with container technologies such as Docker
Familiarity with Linux-based systems and networking fundamentals
Experience working in Agile or iterative delivery environments
Ability to work with existing systems and follow defined operational processes
Experience with Kubernetes or AWS ECS
Exposure to monitoring and logging tools such as CloudWatch or Prometheus
Experience with security and compliance related configurations in AWS
Basic scripting experience using Bash or Python
Location: Colombia; El Salvador; Guatemala; Honduras; Nicaragua; Bolivia, Plurinational State of
We are seeking a sharp, empathetic, and detail-oriented
Bilingual Employment Law Paralegal / Intake Specialist
to support a growing U.S.-based employment law firm. In this dual-function role, you will be the first point of contact for potential clients who are often navigating difficult workplace situations, such as wrongful termination, discrimination, or wage disputes.
You will be responsible for conducting thorough intake screening interviews, gathering critical case facts, qualifying leads, and supporting the attorney with essential pre-litigation paralegal drafting and document organization. If you have a solid background in U.S. plaintiff-side litigation, speak fluent English and Spanish, and possess an empathetic phone presence, we encourage you to apply!
Key Responsibilities
Intake & Screening Management:
Answer inbound calls, web leads, and text inquiries from potential clients using the firm’s screening scripts.
Case Fact Gathering:
Collect detailed case information regarding employers, employment dates, termination reasons, pay issues, and protected class/activity indicators, documenting all data clearly in the CRM.
Initial Case Qualification:
Perform preliminary case evaluations (evaluating statute of limitations, employer size, at-will vs. contract status) and flag high-priority leads to the attorney on the same day.
Client Onboarding & Scheduling:
Send and track retainer agreements and intake forms via e-signature platforms, schedule consultations, and maintain the attorney’s calendar.
Paralegal & Pre-Litigation Support:
Organize client documents, build case chronologies, follow up with clients for additional records, and draft initial demand letters and administrative agency filings (EEOC, CRD, DLSE) using established templates.
Requirements
Experience:
1+ years of direct experience in a U.S. law firm as an Intake Specialist or Paralegal (preference for employment law, personal injury, or plaintiff-side litigation).
Language & Communication:
Exceptional bilingual fluency in English and Spanish with an American accent preference. Must possess a calm, compassionate, and professional phone presence.
Written Skills:
Strong written English capabilities; summaries and notes must be clear, complete, and structured enough for the attorney to evaluate without requiring follow-up calls.
Software Proficiency:
Hands-on experience with legal case management platforms (Clio, MyCase, Filevine, Lawmatics, or similar) and e-signature tools.
Ethical Compliance:
Clear understanding of confidentiality, HIPAA/PII protection, and attorney-client privilege.
Work Setup & Terms
Schedule:
Full-Time (40 hours/week, Monday – Friday).
Location:
100% Remote.
Requirements:
Noise-canceling headset, high-speed internet, and power/internet backup systems.
Location: Argentina
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Role Overview:
This hands-on role combines
technical troubleshooting, automation, QA, and campaign operations
. You'll resolve integration issues, build automations, support partner onboarding, and ensure marketing campaigns and operational workflows run smoothly.
We're looking for a proactive problem-solver who can independently manage technical challenges, improve processes, and thrive in a fast-paced startup environment.
Key Responsibilities:
Troubleshoot technical issues reported by non-technical teams.
Investigate data discrepancies, integration failures, broken automations, and synchronization issues.
Build and maintain automations using Python, JavaScript, or TypeScript.
Troubleshoot CRMs, APIs, webhooks, integrations, logs, and databases, particularly GoHighLevel (GHL).
Build and maintain automated QA/testing workflows.
Use SQL and MongoDB to investigate and resolve data issues.
Identify recurring problems and implement solutions to prevent them.
Build simple dashboards and reports for non-technical teams.
Use AI tools to accelerate troubleshooting, coding, testing, and automation.
Requirements
3+ years of experience
in technical operations, technical support, automation engineering, QA automation, or similar roles.
Hands-on experience building
automations and integrations between multiple systems
.
Strong understanding of
REST APIs, webhooks, and system integrations
.
Proficiency in
Python, JavaScript, or TypeScript
.
Experience querying and troubleshooting databases using
SQL
;
MongoDB experience preferred
.
Experience troubleshooting CRMs and business systems;
GoHighLevel (GHL) is a strong plus
.
Experience with
automated QA/testing workflows
, root-cause analysis, and technical troubleshooting.
Ability to support non-technical teams and independently resolve technical issues.
Strong organizational skills and experience managing multiple projects and priorities.
Experience using
AI tools
to improve productivity and operational efficiency.
Excellent written and verbal English communication skills.
Proactive, resourceful, and comfortable working independently in a fast-paced environment.
Benefits
Competitive salary in USD
Fully remote work environment with flexible scheduling
Location: Spain
Paired is recruiting on behalf of a fast-growing direct-response marketing agency that works with DTC brands across the supplements, functional beverage, health, and consumer wellness industries.
We’re looking for an experienced
Senior Amazon Account Manager
to independently own the performance, growth, and account health of multiple Amazon brands.
This is a
hands-on senior role
for someone who can immediately take ownership of
Amazon PPC strategy, account health/violations, and client communication without requiring training or supervision.
What You’ll Do
Independently develop, manage, and scale Amazon PPC across Sponsored Products, Sponsored Brands, and Sponsored Display.
Own budgets, bids, keywords, search terms, placements, testing, and ACOS/TACOS optimization.
Manage campaigns at scale using Amazon bulk files and bulk sheets.
Diagnose and resolve account health issues, policy violations, listing suppressions, variation issues, and Seller Central cases.
Manage Brand Registry, infringement reports, brand protection, and escalations.
Conduct keyword, competitor, and marketplace research using Data Dive, Jungle Scout, or similar tools.
Analyze performance and turn data into clear growth and optimization strategies.
Manage catalog health, listing optimization, A+ Content, Brand Stores, and Amazon creative requirements.
Independently lead recurring client calls, present results and strategy, establish priorities, and manage expectations.
Manage multiple brands simultaneously and take full ownership when performance or marketplace issues arise.
Requirements
Strong experience independently managing multiple Amazon brands/accounts.
Advanced Amazon PPC expertise—you must be able to develop and execute strategy without training.
Proven experience managing meaningful Amazon ad budgets and delivering measurable results.
Hands-on experience resolving Amazon violations, account health issues, and Seller Central cases.
Proven experience independently leading client calls and communicating strategy to founders or senior stakeholders.
Previous
agency or multi-brand portfolio experience.
Experience with
supplements, health, wellness, food & beverage, or similar consumer brands.
Experience coordinating Amazon strategy with
DTC/e-commerce paid media.
Strong knowledge of catalog management, listing optimization, Brand Registry, A+ Content, and Brand Stores.
Proficiency with Amazon bulk files and tools such as Data Dive, Jungle Scout, or similar platforms.
Excellent English communication, analytical, and problem-solving skills.
Ability to work independently with minimal oversight.
Important:
This is not a training or support-level position. Candidates must already be comfortable
developing PPC strategy, handling Amazon violations/account health issues, and leading client calls independently.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Flexible hours
Location: Mumbai, India
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role & Responsibilities
The role will be responsible for taking technical ownership of key workstreams on EnerMech's Azure Databricks data platform, operating across the full platform stack: data modelling and pipeline development in Databricks, the underlying Azure infrastructure, and the CI/CD, DevOps and DataOps practices that keep the platform reliable, secure and scalable.
Working for our Enterprise Business Systems (EBS) function in the Mumbai Shared Service Centre, the role holder operates with a high degree of autonomy, makes and documents architectural decisions, resolves complex platform issues, and is a technical point of contact for the global EBS Team, and business stakeholders.
Key reponsibilities will include:
Design, build, quality and reliable operation of assigned workstreams on the Azure Databricks data platform, from scoping through to production deployment.
Integrity of the medallion data model (bronze/silver/gold) for assigned data domains, ensuring data is modelled, validated, documented and certified for downstream reporting and analytics.
Build and optimise Delta tables and materialized views, with attention to performance at scale.
Design and implement data quality frameworks (preferably DQX or equivalent), including quarantine/error handling and validation against data contracts.
Define job-specific compute configurations appropriate to each workload, balancing performance and cost.
Contribute to and troubleshoot Terraform-managed infrastructure (networking, storage, Key Vaults, Managed DevOps Pools, Dev Centers).
Own and maintain Azure DevOps build and release pipelines, variable groups/libraries, and repository security, permissions and branch policies.
Support environment-level Azure configuration, including subscription-level access, RBAC for user and pipeline (service principal) identities, and Terraform state backend management across multiple storage accounts and environments.
Operate autonomously across a workstream, from scoping through to production deployment.
Use AI-assisted tooling to support day-to-day development, validating outputs against authoritative sources (architecture decisions, technical leads, documentation) before acting on them.
Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific.
The Requirements
Essential
Bachelor's degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience.
Typically 6+ years in data engineering, including 3+ years hands-on with Azure Databricks in production.
Demonstrated ownership of medallion architecture design and data modelling.
Implemented data quality frameworks and data contracts in production.
Implemented PII protection (masking, tokenisation or access tiering) across environments.
Platform engineering experience: diagnosing infrastructure issues, not just consuming platform services.
Track record of autonomous delivery, including direct stakeholder engagement.
Databricks Certified Data Engineer Associate (minimum).
Desirable
Databricks Certified Data Engineer Professional.
Microsoft AZ-400: Designing and Implementing Microsoft DevOps Solutions.
Multi-environment Azure networking (VNet peering, DNS zone design, NAT Gateway).
Migrating or standing up CI/CD pipelines, incl. introducing pipeline templates/standards.
Governance and identity patterns (e.g. Entra ID, RBAC scoping).
Applying regulatory frameworks (e.g. GDPR) to data platform design.
Shared service centre or global delivery model experience, ideally in energy or industrial services.
Location: Basel, Switzerland
D-ploy
is an
IT
and
Engineering Solutions company
with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are seeking an
IT Service Administrator
to support
IT
operations for one of our Swiss clients. This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination. You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where
IT
counts, join us!
Responsibilities:
Service Request & Queue Management
Manage daily RITM and incident tickets in ServiceNow.
Operate the dispatching queues: IMAC, Deployment, Incidents.
Process catalogue tasks (CTSK), assign work, and follow workflow steps.
Schedule appointments for new hires, hardware refreshes, and hardware returns.
Coordinate technician availability via booking and site-specific calendars.
Follow different procedures depending on user location.
Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications.
Communicate with users via email, Teams, and calls to resolve issues or guide them through processes.
Hardware & Asset Coordination
Manage hardware returns, refresh cycles, and device handovers.
Check user and device information using ServiceNow, ISS, CMT, Tachyon.
Support device troubleshooting and initial incident investigation.
Assist external workforce hardware validation and requests.
Onboarding & Offboarding Support
Prepare hardware and access for new hires.
Validate employee or external worker information with HR and hiring agencies.
Ensure complete offboarding and return of company assets.
Request approvals from managers or specialist teams where necessary.
Requirements
English and German, professional working proficiency
Experience in IT service delivery, dispatch coordination, or ServiceNow operations.
Strong customer service and communication abilities.
High organisational skills and ability to manage multiple tasks.
Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms.
Ability to follow structured workflows and multi-step processes.
Problem-solving mindset and attention to detail.
Proactive and collaborative team player
Strong sense of responsibility and ownership
Ability to adapt to new processes and workload changes
Calm and professional under pressure
Candidates must provide a Criminal Record (not older than 3 months)
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Australia
The Role
Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and fly-in fly-out workforces across Australia, with international expansion in progress. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams.
The Care Account Manager is the clinical coordinator and case manager for high-risk employee cases, and the single owner of the journey from initial risk assessment through to reintegration and case closure. They hold clinical oversight of risk across the caseload, shape treatment planning with treating providers, co-develop the clinical protocols and SOPs the client operates to, and turn case activity into clinical insight the client can act on. The role is consultative, and includes delivery of counselling and psychotherapy where required. It is distinct from commercial account management, which is held separately.
Flexible hours with availability for urgent escalations during client business hours.
Responsibilities
End-to-end case management and coordination
Manage the full lifecycle of high-risk cases, from handover after the initial risk assessment through escalation, support, fitness-for-work assessment and case closure.
Monitor incoming care requests, ensure appropriate response, and assign cases to approved clinicians with the right competency and registration.
Ensure therapy sessions are scheduled, completed and documented within agreed SLAs, and coordinate with care navigators on booking.
Review the open case list for stalled items and follow up with clinicians, network partners and client contacts to keep cases moving.
Act as the third line of escalation for the helpline, after ranger and supervisor, for case clarifications and complex issues.
Treatment planning and clinical support plan orchestration
Liaise with client contacts and on-site teams for situational updates, and align an initial support plan with the treating clinician, including session volume and cadence.
Work with treating providers on case formulation and treatment goals, oversee implementation of the support plan, and track employee progress.
Manage support plan adjustments, including requesting and aligning additional sessions with the client where clinically indicated.
Support provider re-matching where the therapeutic fit is not working.
Apply cultural and contextual formulation, including for First Nations employees and isolated site-based workers.
Clinical risk oversight and governance
Review and sign off risk assessments, confirm risk tiering against the client's framework, and set review cadence and monitoring requirements.
Make the clinical decisions the pathway requires: disputed risk ratings, medical evaluation pathways where an employee declines therapy, and session credit decisions.
Ensure clinical documentation and risk assessments are completed and categorised to the client's framework and to internal SOPs.
Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, and keep them current as the programme expands.
Hold clinical standards where operational or commercial pressure runs the other way.
Fitness-for-work and reintegration
Initiate and coordinate fitness-for-work assessments on completion of clinical support, liaising with doctors and clinical psychologists.
Communicate assessment outcomes to the client's chaplaincy and people teams and align on next steps.
Develop the reintegration plan in collaboration with client contacts, and maintain regular check-ins through reintegration, monitoring progress and flagging deterioration.
Stakeholder relationships, clinical insights and reporting
Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads on individual cases, responding within the programme's operating window to queries that are frequently unscheduled and time-critical.
Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes.
Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on.
Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, and support training of internal clinicians and rangers on client-specific protocols.
Work closely with helpline operations, care excellence, clinicians and network partnerships, and feed service quality issues back to internal stakeholders.
Requirements
Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction.
Master's degree in clinical psychology, counselling or a related field.
Three to five years in clinical case management, ideally within EAP, corporate wellbeing or a high-acuity mental health setting.
Proven experience managing complex, high-risk cases from assessment to closure, in a setting where you held the decision rather than advised on it.
Experience of structured return-to-work, fitness-for-work or occupational mental health pathways.
Experience contributing to clinical protocols, risk frameworks or SOPs, and working within strict guidelines.
Demonstrated experience managing stakeholders in a corporate or large-organisation client-facing role.
Based in Australia with the right to work. Perth or another AWST location strongly preferred; other states considered only where 07:00 to 19:00 AWST can be reliably worked.
Exceptional written and verbal communication, with the ability to convey clinical concepts clearly to non-clinical stakeholders, and written English that stands up in client-facing clinical documentation.
Desirable
AHPRA registration.
Understanding of fly-in fly-out and mining culture, and the pressures of remote, high-risk work environments.
Familiarity with Australian psychosocial risk and work health and safety obligations.
Experience of multi-stakeholder coordination across internal clinicians, external partners, HR and client contacts.
Location: Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Fujairah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Dubai, United Arab Emirates
Apt Resources is seeking a professional and experienced VVIP Driver to provide safe, reliable, and discreet transportation services for a prestigious private employer based in Abu Dhabi, UAE. The successful candidate will be responsible for transporting the employer to various destinations, maintaining the assigned vehicle in excellent condition, and ensuring the highest standards of safety, punctuality, and confidentiality. The role may also require accompanying the employer on occasional trips to France. The ideal candidate should have excellent driving skills, a professional attitude, and the flexibility to travel internationally when required.
Responsibilities
Safely transport the client and authorized passengers to appointments, meetings, and other destinations.
Plan routes and monitor traffic conditions to ensure timely arrivals.
Maintain the vehicle in excellent condition, including cleanliness, presentation, and general upkeep.
Conduct routine vehicle inspections and report any mechanical issues or maintenance requirements.
Ensure the vehicle is fueled, clean, and ready for use at all times.
Follow all traffic laws, road safety regulations, and driving protocols.
Maintain strict confidentiality regarding the client's personal information, activities, and travel arrangements.
Assist with luggage and other transportation-related requirements when necessary.
Coordinate travel schedules and adapt to changes in the client's itinerary.
Provide courteous, professional, and discreet service at all times.
Requirements
Proven experience as a VVIP Driver, Private Driver, Executive Driver, or in a similar position.
Valid UAE driving license.
Excellent driving skills and a strong understanding of road safety.
Good knowledge of Abu Dhabi roads, routes, and traffic conditions.
Professional appearance, punctuality, and a service-oriented attitude.
High level of discretion, integrity, and confidentiality.
Good communication and interpersonal skills.
Flexibility to accommodate changing schedules and occasional international travel.
Willingness and ability to accompany the employer on trips to France.
Knowledge of French roads or previous international driving experience would be an advantage.
Candidates with experience serving VIPs, executives, or private households are highly preferred.
Benefits
Salary:
AED 5000 - 5500 plus plus
Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Fujairah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Dubai, United Arab Emirates
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
A junior Controls Analyst sits in the second line and does the groundwork that keeps the control environment visible — maintaining the inventory, gathering evidence, testing controls.
Core responsibilities
Risk and control framework
Maintain the approved control inventory, including control descriptions, owners, frequency and evidence requirements; process additions through the agreed governance process.
Map controls to processes, risks and applicable obligations. Identify control gaps, duplicate controls, outdated records and missing ownership for review.
Support Risk and Control Self-Assessment (RCSA) cycles by collecting inputs, checking completeness and recording changes to risks, controls and action plans.
Evidence and control testing
Request and organise evidence from control owners across departments, maintain an accessible audit trail and follow up on overdue submissions.
Perform sample-based second-line testing under an approved test plan, assessing control design and operating effectiveness as applicable.
Document the test scope, sample, evidence, results and conclusion. Distinguish control failures from cases that cannot be tested because evidence is unavailable, and escalate material findings.
Issues and remediation
Record control deficiencies and agreed actions with clear descriptions, owners, due dates and status; follow up on overdue or recurring issues.
Review evidence of completed actions and, where required, retest before recommending closure. Escalate unresolved matters through the agreed process.
Cross-department control monitoring dashboards
Build and maintain dashboards that monitor key controls across departments against agreed thresholds, including control performance, overdue evidence, testing exceptions, open issues and remediation timeliness.
Work with risk and control owners to document approved indicators, thresholds, data sources, review frequency and escalation triggers. Check that dashboard data is consistent, complete and traceable to the underlying records.
Monitor threshold breaches and adverse trends, investigate anomalies with control owners, and escalate exceptions with clear context and action status through periodic risk reports and governance meetings.
GRC
records and audit support
Keep risk, control, process, evidence and issue records current in the GRC tool; run data quality checks and prepare standard reporting extracts.
Prepare relevant records and evidence for internal audit, external audit and regulatory reviews in coordination with the wider team.
Requirements
Attention to the details and result oriented
One to three years of relevant experience in operational risk, internal controls, internal audit, compliance or a regulated operating environment.
Strong Excel skills, including the ability to consolidate and check data, use formulas and pivot tables, and build clear dashboards or management reports.
Ability to understand process flows and risk and control relationships, apply a defined testing method, and write clear findings supported by evidence.
Clear written and spoken English, German language nice to have
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
This role is open to MBA students graduating in spring 2027.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: APAC
About ConsenSys
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, enterprise-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
Why this role exists?
Our infrastructure is being built from the ground up — observability, deployment tooling, incident management and the systems that keep everything running reliably. We’re looking for someone early in their DevOps career who wants to learn by working on real code and infrastructure, alongside a small team of experienced engineers.
You’ll get hands-on experience across the full operational stack: deploying services, improving monitoring, automating repetitive work, troubleshooting issues and gradually taking ownership of more as you grow.
Your job is simple: learn quickly, ask good questions, build things properly, and become someone the team can rely on.
What you’ll do
- Help build and improve our code, infrastructure and process to make our java developers go faster
- Help build cloud deployment solutions for AWS and Azure
- Implement and support CI/CD pipelines in Github Actions
- Setup monitoring and tracking tools to support developer teams
- On a daily basis you will be part of an agile, often multinational scrum team delivering high standard production software
Would be great if you brought this to the role
- Tertiary qualification in Computer Science or related discipline
- Teamwork, flexibility, initiative, communication and organization
- Willingness to constantly learn & improve, challenging yourself to stay at the top of your game
- Ability to bring back any learning and advocate for or implement improvements to troubleshooting documentation or software
- Ability to debug, optimize code, and automate routine tasks
- Experience in Systems Engineering on Linux/Unix Systems
- Excellent verbal and written communication in English
Bonus points for
- Experience with Kubernetes
- Experience with a cloud environments such as AWS, Azure or Google Cloud
- Experience with automation systems like Ansible, Chef or equivalent
- Understanding of blockchain technology, especially Ethereum
Don't check all of the boxes? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
Working at Consensys
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
About the Role
We are hiring a Business Control Manager to join Chime's Compliance Business Control Management team. You will own the control strategy, business relationships, and results for the Membership, App and AI Experience, and Trust and Safety portfolios. Working with the Enterprise BCM Lead and business partners, you will translate new initiatives, existing business activities, regulatory requirements, incidents, and other changes into clear control outcomes and practical plans.
This is an individual contributor role for someone who can move comfortably between strategy and delivery. You will assess current control coverage, lead material control decisions and implementation work within your portfolios, and ensure controls are validated, documented, and maintained. Business and control owners remain responsible for implementing and operating their controls; you will provide the structure, challenge, and partnership needed to produce durable results.
You will also contribute across the Enterprise BCM team by supporting Enterprise work when priorities and capacity require it, and by helping identify shared exposure themes and common control approaches across portfolios.
In This Role You Can Expect To
Own the control strategy and coverage view for assigned portfolios, using business activities, regulatory requirements, existing controls, gaps, and dependencies to set priorities.
Evaluate new initiatives and the existing environment through reviews of process or product changes, incidents, complaints, findings, and current control practices. Determine whether controls should be reused, enhanced, created, consolidated, or retired.
Lead control design and implementation with business and control owners, establishing clear objectives, scope, ownership, evidence, exception handling, delivery plans, and closure criteria while keeping control ownership and operation with the business.
Assess control readiness, coordinate owner attestations, and determine whether controls meet the agreed validation criteria. Arrange an independent reviewer when your involvement in implementation requires additional separation.
Lead control responses to incidents, issues, complaints, and findings by connecting root causes to control gaps, establishing remediation expectations, and confirming affected controls are revalidated before closure.
Maintain reliable control records and use coverage, implementation, validation, and exception data to identify recurring themes, recommend shared approaches, and communicate results and remaining exposure to leadership.
Build strong relationships across business, product, engineering, operations, legal, compliance, risk, and data teams, and support bank partner reviews, audits, examinations, and other assurance activities.
To Thrive in This Role You Have
7 or more years of experience in business controls, regulatory compliance, operational risk, audit, or a related discipline within financial services, fintech, or another highly regulated environment.
Experience independently owning a complex portfolio or control environment, setting priorities, leading cross-functional decisions, and moving work from assessment through validated and documented closure.
Demonstrated ability to evaluate business activities and control coverage, distinguish control gaps from documentation or mapping gaps, and develop practical responses.
Hands-on experience designing or enhancing controls with business, product, engineering, operations, or data teams and defining the evidence needed to demonstrate that controls operate as designed.
Sound knowledge of consumer financial protection and regulatory risk, including EFTA and Regulation E, TILA and Regulation Z, UDAAP, or comparable frameworks.
Strong judgment, influence, and communication skills, including the ability to challenge senior partners constructively, work through competing priorities, translate complex requirements, and identify when leadership escalation is needed.
Strong execution and organization skills, including managing multiple workstreams, dependencies, decisions, exceptions, and control records within a GRC platform or comparable system of record.
#LI-LB1 #LI-Onsite
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$127,000
—
$175,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Hanoi OR Ho Chi Minh City
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УдалённоColombia; El Salvador; Guatemala; Honduras; Nicaragua; Bolivia, Plurinational State of
УдалённоSpain
seniorMumbai, India; Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific
Basel, Switzerland
УдалённоAustralia
juniorVienna, Austria
ОфисSan Francisco, CA; New York, NY
APAC
Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
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