Location: Madrid, Spain
About the Company:
Our client is a global education group bringing together a growing network of more than 20 schools across Europe, Asia and Latin America. The group operates physical schools offering education from kindergarten through to secondary education, combining international schools with local institutions while preserving their individual identities.
They are building a global platform focused on supporting its schools, strengthening operational capabilities and driving sustainable growth. With its headquarters in Madrid, the group is expanding its central finance function to support its growing international portfolio and is looking for a
Management Accountant
to join its FP&A team.
About the Role
The Management Accountant will support the preparation and consolidation of monthly management accounts, analyse financial performance against budgets and forecasts, and ensure accurate, consistent reporting across the group's international school portfolio.
OVERALL RESPONSIBILITY AND BUSINESS SUPPORT
• Support the central finance function through the group management accounts cycle, working as part of a small team being built from scratch.
• Report to the Head of FP&A, playing a central role in the preparation and review of the group’s monthly management accounts as the function continues to be built out.
• Build strong working relationships with school finance leads across the portfolio as a key contributor across the management reporting cycle, alongside significant exposure to the Madrid head office team.
• Help establish robust, well-documented management accounts processes, controls, and ways of working that can scale as the group grows, ensuring continuity and consistency as the team and portfolio expand.
PREPARATION OF MANAGEMENT ACCOUNTS
• Prepare the consolidated monthly management accounts, including P&L, balance sheet, cash-flow and supporting schedules, drawing together submissions from across the school portfolio into a single group view.
• Apply agreed group conventions consistently, including FX rates, consolidation adjustments, and presentation formats, ensuring outputs are comparable across schools and over time.
• Prepare variance analysis comparing actuals to budget, forecast and prior periods, with clear commentary on the key drivers of movements for review by the Head of FP&A.
• Maintain clear, well-documented working files and supporting schedules for each reporting cycle, so that the basis for every figure in the management accounts is transparent and can be traced and understood.
MONTH-END REVIEWS
• Carry out structured month-end reviews of school-level submissions, checking arithmetic accuracy, internal consistency, and alignment with group reporting conventions before consolidation.
• Identify and follow up on anomalies, unusual movements, or inconsistencies in school submissions, working with school finance leads to resolve queries ahead of the reporting deadline.
• Support the Head of FP&A in reviewing the consolidated management accounts prior to distribution, flagging any areas requiring further explanation or correction.
• Help embed a consistent month-end review checklist and timetable across the portfolio, contributing to its ongoing refinement, controls, and documentation as the function develops.
DATA, SYSTEMS, AND INTEGRITY
• Own the integrity of management accounts outputs, including consolidation, reporting, and supporting files, ensuring formulas, links, and consolidation logic are accurate and free of errors.
• Take ownership and maintain clear, well-organised documentation of management accounts processes, templates, data conventions, and reporting logic, so that methodologies are transparent and repeatable across the team.
• Implement and maintain quality control checks across the management accounts and reporting outputs to ensure accuracy and consistency before submission to senior stakeholders.
BUSINESS PARTNERING
• Act as the first point of contact for schools on any management accounts queries, providing timely and clear responses or escalating to the Head of FP&A where required.
• Work closely with the Financial Accountant and wider accounting team, who are responsible for the underlying statutory accounts that feed into the management accounts, ensuring a clear handover, shared understanding of account structures, and timely resolution of queries between the two functions.
• Support the Head of FP&A in preparing materials for the CFO and other senior stakeholders, ensuring outputs are accurate, well-documented, and clearly presented.
Requirements
CANDIDATE PROFILE
• Qualified accountant or finalist (ACCA, CIMA, or equivalent) with experience in a management accounting or financial reporting role, ideally in a multi-entity or international environment.
• Sound understanding of management accounting principles, including P&L, balance sheet and cash-flow preparation, variance analysis, and consolidation.
• Competent Excel skills, with experience working with templates and processes across multiple teams or entities.
• Conscientious, accurate, and comfortable taking ownership of deliverables under reporting deadlines, with a strong instinct for documentation and process.
• Confident communicator, able to work effectively with colleagues across finance functions and school finance leads.
• Full professional fluency in English is essential; additional languages relevant to the portfolio are an advantage.
• Experience in the K-12 or international schools sector is an advantage but not a prerequisite.
Location: New York, United States; Charleston, United States; Charlotte, United States; Dallas, United States; Miami, United States
Crystalia Glass
is seeking an experienced, high-energy, and strategic
Head of Sales
to spearhead sustainable revenue growth and expand our market presence in the U.S.
We are looking for a growth-oriented builder rather than a maintainer—a commercial leader with a proven track record of driving business expansion, developing new market segments, scaling operations, implementing strict CRM discipline, and winning complex, high-ticket sales cycles.
The ideal candidate comes from physical, custom, or manufactured product industries with long sales cycles and deep familiarity with the U.S. construction ecosystem, including commercial construction, Union environments, and public-sector bidding.
Responsibilities
:
Business Scaling & Revenue Growth:
Develop and execute a comprehensive sales strategy focused on building and expanding the business, capturing new market opportunities.
Core Market Focus:
Drive high-ticket revenue growth with a primary
focus on B2B
clients, and
dealer networks
, commercial
BID
projects and
Union
projects (Secondary focus: B2G).
Team Leadership & Structure:
Architect, develop, and lead high-performing sales teams. Manage sales managers, fostering a culture of accountability, high engagement, and professional growth.
Operational Excellence & Analytics:
Establish and enforce strict CRM discipline (we use HubSpot). Build, monitor, and analyze sales reports to optimize the sales funnel.
End-to-End Sales Management:
Oversee the full sales cycle, strictly controlling and optimizing critical metrics, including:
Pipeline & Forecast Accuracy
Conversion Rates & Sales Cycle / Lead Response Time
Discounting & Margin Control
CAC (Customer Acquisition Cost) / Cost of Sales
Performance by Team / by Channel
Quote / Estimate Process
Cross-Functional Collaboration:
Partner with marketing (experience in marketing is a strong plus), project managers, and estimating teams to ensure smooth execution, accurate quoting, and high client satisfaction.
Requirements
Experience: 7-10+
years of total experience in sales.
3–5+ years in a sales leadership role (managing teams and other managers).
Proven experience managing sales volumes of
$75M+
.
Industry Background:
Strong background in any one of the following areas: custom construction, architectural products, building materials, windows & doors, commercial interiors, remodeling, millwork, cabinetry, stone, flooring, manufacturing, or installation.
Sales Profile:
Expert knowledge in
B2B sales, dealer networks, and tenders/bidding
processes (primary focus). Experience with government contracts is a plus.
Product Type:
Proven track record in physical, custom, or high-ticket products with a long sales cycle, involving manufacturing and/or installation.
Skills & Attributes:
Data-driven mindset with advanced experience in CRM management, forecasting, and reporting.
Unrivaled negotiation, strategic planning, and margin control skills.
Exceptional leadership skills.
Benefits
Competitive base salary + performance-based bonuses.
On-site role, Monday to Friday, 8:30 AM – 5:00 PM.
Complete ownership of the sales strategy and a chance to lead business expansion in a fast-growing U.S. company.
Opportunity to make a tangible, high-impact contribution to the business.
Задачи:
— Берёт ответственность за качество крупного модуля или продукта, в том числе при неполных и неоднозначных требованиях.
— Формирует risk-based test strategy: API/integration/UI coverage, regression, automation, performance, security и production validation.
— Влияет на требования, архитектурные решения и testability до начала реализации.
— Проводит RCA production incidents и превращает выводы в системные изменения, а не только в новый regression test.
— Использует quality metrics: escaped defects, flaky rate, critical-flow coverage, regression duration, release stability.
— Менторит QA-инженеров, улучшает стандарты и процессы, умеет объяснить технический риск продукту и бизнесу.
Требования:
— Глубокий опыт тестирования сложных web/backend/API и интеграционных систем, включая работу с неполными или неоднозначными требованиями.
— Сильные навыки программирования и автоматизации: архитектура framework, test data, parallel execution, reporting и flaky management.
— Уверенное понимание REST/API, SQL, CI/CD, логов и распределённых систем: microservices, queues, async flows, retries и failures.
— Опыт формирования test strategy, risk-based release assessment, RCA; понимание performance/security testing и технического менторства.
Будет плюсом:
— Опыт с AI/LLM evaluation, security/pentest validation, observability или high-load системами.
— Опыт технического менторства, построения QA-практик или развития automation strategy.
Условия:
— Беспроцентные займы - финансовая поддержка сотрудников со стажем работы в компании от 1 года.
— Фантомные акции - возможность получать процент от чистой прибыли компании после 1 года работы.
— Количество фантомных акций увеличивается с каждым годом работы в компании.
— Премия раз в полгода - по результатам выполнения KPI.
— Ежегодная индексация заработной платы.
ОфисseniorАстана; Проводит RCA production incidents и превращает выводы в системные изменения, а не только в новый regression test
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
— Превращать медиаплан и CRM-план в опубликованный контент: рассылки, тексты, баннеры и материалы на сайте и в приложении.
— Обеспечивать своевременный выход коммуникаций без ошибок и в едином tone of voice.
— Писать тексты для рассылок, сайта, приложения и соцсетей в tone of voice бренда.
— Верстать рассылки по шаблонам дизайнера, тестировать их перед отправкой.
— Вести контент-календарь и следить за исполнением медиаплана.
— Проводить A/B-тесты тем писем и первых экранов, фиксировать результаты.
— Размечать ссылки UTM-метками для корректной аналитики.
— Вести базу контента: фото поступлений, тексты, утверждённые формулировки.
Требования:
— Владение вёрсткой email: HTML и CSS с учётом почтовых клиентов.
— Опыт работы с ESP или CRM-платформой рассылок.
— Опыт работы в CMS сайта.
— Сильный копирайтинг: коммерческие и имиджевые тексты, заголовки, короткие форматы.
— Навыки работы с Figma на уровне правок в шаблонах.
— Базовая аналитика: UTM, open rate, CTR, конверсия.
— Уверенная работа с нейросетями для создания черновиков текстов.
Условия:
— Оформление в соответствии с действующим законодательством.
— Полностью белая заработная плата.
— Возможность карьерного и профессионального развития.
— Офис в минуте от метро Технопарк.
— Гибкий рабочий график (начало и окончание рабочего дня и т.д.).
— Скидки от партнеров bestbenefits.
— Бонус по акции "Приведи друга" до 15 000 рублей.
— Корпоративная скидка 20%.
Стиль человека «вне цен», не зависит от стоимости вещи, а находится в области познания себя, понимании контекстов, в которых используется одежда, знание стиля и умение комбинировать вещи
Задачи:
— полный цикл нагрузочного тестирования: разработка средств, целевые запуски, сбор и анализ метрик, фиксация ошибок и отчётность.
Требования:
— опыт в нагрузочном тестировании от 1 года;
— Java: Core, многопоточность, основы JVM/GC;
— опыт разработки средств нагрузочного тестирования;
— практика с JMeter, Gatling или аналогичными инструментами;
— понимание метрик: RPS/TPS, latency, throughput, error rate, перцентили;
— Linux, SQL, Git, CI/CD;
— опыт сбора и анализа бизнес- и аппаратных метрик с серверов приложений и баз данных.
Условия:
— формат работы: офис.
Задачи:
— Разработка и развитие backend-сервисов на C#/.NET (ASP.NET Core, Web API) в микросервисной архитектуре.
— Проектирование и реализация REST API, проработка контрактов, версионирование API и интеграций.
— Работа с данными: проектирование схемы, оптимизация запросов, миграции в MS SQL Server / PostgreSQL (EF Core, Dapper).
— Интеграция с очередями сообщений: Kafka (или аналоги) - проектирование топиков, обработка ошибок, гарантии доставки.
— Участие в архитектурных решениях: выбор подходов, оценка trade-off’ов, влияние на стабильность и масштабируемость системы.
— Оптимизация производительности сервисов: анализ узких мест, работа с concurrency, кэширование, профилирование.
— Написание unit- и integration-тестов (xUnit/NUnit), участие в code review, улучшение качества кода и инженерных практик.
— Участие в CI/CD-процессах: Git, GitLab CI/Azure DevOps/Jenkins, деплой в production.
— Взаимодействие с командами разработки, DevOps, аналитиками и бизнес-стейкхолдерами.
— Учёт требований безопасности в корпоративных и банковских приложениях (аутентификация, авторизация, шифрование, аудит).
Требования:
— Коммерческий опыт разработки на C#/.NET от 3–6 лет, уровень Middle+ / Senior.
— Законченное высшее образование.
— Наличие военного билета (для военнообязанных).
— Уверенное знание .NET Core и .NET Framework, ASP.NET Core, Web API.
— Опыт разработки REST API (RESTful), применение IoC-контейнеров (built-in DI, Autofac и аналоги).
— Опыт работы с MS SQL Server (T-SQL) и/или PostgreSQL: схема, сложные запросы, оптимизация, индексы, транзакции, isolation levels.
— Опыт работы с Kafka: топики, партиции, consumer groups, гарантии доставки, идемпотентность.
— Понимание принципов микросервисной архитектуры и распределённых систем: service discovery, circuit breaker, rate limiting, observability.
— Понимание вопросов безопасности корпоративных приложений: аутентификация, авторизация, шифрование, аудит, защита данных.
— Опыт разработки высоконагруженных систем, проектирования сложных распределённых систем.
— Опыт разработки банковских систем или интернет-банков, знание банковской предметной области (счета, платежи, транзакции, лимиты, compliance).
— Опыт работы с Git, понимание принципов CI/CD.
— Умение работать автономно, брать задачу целиком и доводить до результата.
— Умение переводить бизнес-требования в технические решения и аргументировать свой выбор.
Будет плюсом:
— Опыт работы с Docker, Kubernetes, Azure/AWS, базовое понимание инфраструктуры и деплоя.
— Опыт работы с RabbitMQ, Azure Service Bus, MassTransit, gRPC, GraphQL.
— Знание паттернов DDD, CQRS, Event Sourcing, Clean Architecture, SOLID, GoF.
— Практика работы с мониторингом и логированием: Prometheus, Grafana, ELK, OpenTelemetry.
— Опыт работы с Redis, кэшированием, распределёнными кэшами.
— Английский язык для работы с зарубежной документацией, командами и стейкхолдерами (для европейских и американских проектов нужен уровень от B2+).
Процесс:
— Короткое общение с рекрутером.
— Техническое интервью / TechCertify-скрининг.
— Передача на подходящие проекты клиентам.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Cloud Platform Engineer
An overview of this role
As a Cloud Platform Engineer on the Runway team, you'll help design, build, and maintain the infrastructure and developer tooling that powers our engineering organization. You'll advance our Kubernetes-based platform, mature our GitOps practices, and expand infrastructure as code adoption across the business. This hands-on role brings together infrastructure, automation, and developer experience, helping application teams deploy and operate their services.
What you’ll do
Operate and improve production Kubernetes clusters across cloud environments, managing upgrades, scaling, and reliability throughout the cluster lifecycle.
Own and extend Argo CD-based GitOps workflows, maintaining ApplicationSets, managing sync policies, and enforcing deployment standards across environments.
Write, review, and maintain reusable Terraform modules, with clear practices for state management and drift detection.
Monitor platform health, respond to incidents, conduct post-mortems, and improve availability, performance, and observability.
Collaborate with application teams to onboard services, and create documentation, runbooks, and self-service tooling that improves developer productivity.
Implement role-based access control, network policies, and secrets management to meet infrastructure security and compliance requirements.
Integrate platform capabilities with continuous integration and continuous delivery (CI/CD) pipelines to support end-to-end delivery workflows.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience operating Kubernetes in production and working with at least one major cloud provider: Amazon Web Services, Google Cloud, or Microsoft Azure.
Experience with Argo CD or comparable GitOps tooling, such as Flux.
Proficiency in Terraform for cloud infrastructure provisioning, including remote state, workspaces, and module design.
Ability to write scripts and automation in Python, Bash, or Go.
Familiarity with Helm for Kubernetes package management.
Understanding of networking fundamentals, including the Domain Name System (DNS), load balancing, ingress, and service mesh concepts.
Clear written and verbal communication, with the ability to document systems and collaborate across teams.
Optional: experience with managed, multi-cluster, or multi-region Kubernetes, service meshes, policy as code, observability, or Kubernetes-native infrastructure as code; open source or platform tooling contributions; or relevant certifications.
About the team
The Runway team builds and maintains infrastructure and developer tooling for GitLab's engineering organization. Its work centers on a Kubernetes-based platform, GitOps delivery practices, and infrastructure as code. The team collaborates with application teams to onboard services and improve developer productivity through documentation, runbooks, and self-service tooling.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,000
—
$194,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Revenue Accountant to support our rapidly growing global finance organization.
As the business continues to scale, we're looking for a highly organized, detail-oriented accounting professional to own the accounts receivable process end-to-end. You'll work closely with Finance, Sales, Customer Success, and Legal to ensure timely billing, accurate revenue support, and an exceptional customer experience.
The ideal candidate thrives in high-growth environments, enjoys improving processes, and is passionate about building scalable financial operations.
What you'll do:
Billing & Order-to-Cash
- Own the invoicing process end-to-end - generate accurate billing schedules and invoices on time, proactively monitor accounts for non-payment, delayed payment, and irregularities, and maintain AR aging and collections documentation to ensure prompt follow-up with customers and internal teams
- Lead AR collections - prioritize and manage accounts, follow collection guidelines to ensure timely escalation, and collaborate cross-functionally to drive dispute resolution and payment plan negotiations
- Own customer and payment inquiries - proactively resolve billing questions such as account statements, payment history, and withholding tax forms, and escalate complex issues promptly
- Collaborate with Sales, Customer Success and Legal to ensure accurate contract setup and billing
- Support customer onboarding by ensuring billing information and payment terms are correctly established
Revenue Accounting
- Support revenue recognition in accordance with ASC 606, with a strong focus on consumption-based revenue recognition
- Drive month-end close deliverables, including journal entries, revenue and related reconciliations, and flux analysis to support leadership reporting
- Support audit readiness and assist with the company's first-year financial audit, including preparing schedules and documentation and responding to auditor requests
Build Scalable Processes
- Identify opportunities to automate and improve billing, collections, and cash application workflows
- Help develop policies, documentation, and internal controls to support a rapidly growing business
- Contribute to finance systems optimization and reporting improvements
- Take on ad-hoc projects and process improvement initiatives as they arise
Requirements:
- Bachelor's degree in Accounting, Finance, or a related field
- 3 - 6 years of progressive accounting experience, including revenue accounting in a SaaS or technology company
- Strong understanding of ASC 606 and SaaS revenue recognition concepts
- Ability to work independently in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness
- Familiarity with ERP systems such as NetSuite and revenue automation tools such as Stripe, HubiFi, or Zuora
- Experience with AI, cloud infrastructure, consumption-based pricing, or usage-based billing models
- Comfortable using AI-powered tools (e.g., Claude); prior AI experience isn't required, but a willingness to learn and adopt new tools is expected
- Experience improving accounting processes and implementing automation.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $100,000 - $140,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention.
WHAT YOU'LL DO
- Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates.
- Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets.
- Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles.
- Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value.
- Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers.
- Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams.
- Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey.
- Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
- A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention).
- Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
- Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus.
- Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers.
- A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform.
- Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
- Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.
(PREFERRED)
- Direct experience at a high-growth, developer-first, or AI/ML infrastructure company.
- Experience managing renewals in a consumption or usage-based pricing model.
Location: US West Coast
Compensation:
- $230K OTE + equity
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences.
WHO WE ARE LOOKING FOR
Everyone at Higgsfield is an A-player. We're looking for a Korean-speaking scriptwriter who:
- Thinks natively in Korean and writes with real wit, not translation. Has strong instincts for hooks, humor and storytelling.
- Lives online: knows Korean trends, memes, K-content and creator culture.
- Moves fast, takes feedback well and lets data guide rewrites.
- Takes extreme ownership in a fast-paced startup environment.
WHAT YOU WILL WORK ON
- Writing original scripts and hooks in Korean for YouTube, Shorts, Reels and TikTok.
- Adapting winning English formats for Korean culture, trends and humor (transcreation, not translation).
- Covering AI tools, tutorials, model comparisons and educational content for the Korean audience.
- Pitching bold creative concepts for ads, AI-video showcases and viral formats.
- Turning research, trends and product updates into clear, structured video scripts.
- Rewriting and improving scripts based on watch time, CTR and engagement data.
- Building a library of reusable Korean script templates and hook formulas.
- Working with Growth Researchers, Video Editors and Creative Directors in Russian and English.
YOUR MUST-HAVES
- Korean: TOPIK 5–6 or native-level fluency, with the ability to write natural, witty copy. Russian: native or fluent (our internal working language).
- English: IELTS 6.5+ or equivalent.
- Experience writing for social media, YouTube, advertising or entertainment. A portfolio or examples of scripts, posts or videos you've written.
- Knows how to intergrate AI into the narrative
NICE TO HAVE
- Experience creating content for Korean audiences.
- A degree from a Korean university, or experience living and working in Korea.
- A background as a screenwriter, journalist, blogger or content creator.
- Experience with AI tools for video or text generation.
THIS ROLE IS NOT A FIT IF YOU
- Want to do literal translation rather than creative writing.
- Prefer theory over execution.
- Avoid feedback or rewriting.
- Don't follow trends, AI tools or social media.
THE DEAL
- Competitive salary in USD.
- On-site role in our Almaty office (we will relocate you from anywhere).
- Full-time position.
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
About the Role:
We’re seeking dedicated, customer-focused individuals to join our Gravie Care Member & Provider Services Team. In this role, you’ll serve as a first point of contact for members and providers, delivering exceptional service via inbound calls and emails. You’ll support inquiries related to all aspects of health insurance: helping individuals navigate their plans, understand benefits, resolve claims issues, and more.
We are starting a class of 5+ Member Service Advocates on November 30, 2026.
You Will:
- Deliver an outstanding, empathetic customer experience by making each interaction simple, helpful, and positive.
- Respond professionally to inbound inquiries from members and providers via phone and email.
- Ask thoughtful questions to fully understand the issue, then identify appropriate solutions or next steps.
- Accurately explain claims, benefits, eligibility, billing, provider networks, and prescription coverage using internal systems.
- Actively listen and demonstrate compassion, ensuring callers feel heard and supported.
- Record all interactions clearly and thoroughly in our Customer Relationship Management (CRM) system.
- Partner with internal departments, third-party vendors, and brokers/navigators to provide seamless resolution and support.
- Maintain a structured and reliable schedule; availability for extended hours during peak season (January–March) may be required.
- Uphold the Gravie CARE service model (Compassion, Advocacy, Resolution, Education) in every interaction.
- Embody our core values: Be authentic. Stay curious. Think creatively. Focus on outcomes.
- Ensure compliance with all privacy, confidentiality, and security protocols, including HIPAA and other regulatory standards.
- Consistently meet or exceed performance expectations in areas such as call quality, adherence, RSAT (Customer Satisfaction), After Call Work and Call Answered%.
You Bring:
- 1-2 years of experience in customer service or a call center environment.
- A passion for helping people, with a track record of resolving complex customer concerns using active listening, creative problem-solving, and empathy.
- Strong written and verbal communication skills, with the ability to summarize information clearly and effectively.
- High reliability and a strong commitment to adhering to a structured work schedule.
- Excellent attention to detail and strong organizational skills.
- Experience entering and updating information in electronic systems or databases.
- Proficiency navigating computers, including multitasking across multiple platforms and systems, with solid typing skills.
- Self-motivation and the ability to work effectively with individuals from diverse backgrounds and roles.
- The ability to learn quickly and follow established processes accurately and efficiently.
- A results-driven mindset, comfortable working in a fast-paced and ever-evolving environment.
Extra Credit:
- Previous experience in health insurance, healthcare, or related fields.
- Familiarity with Microsoft Office and Google Suite.
- Active Health Insurance Producer License or willingness to obtain licensure if required.
- Experience working with Medicare, Medicaid, or Marketplace plans is a plus.
Work Environment:
- This role is remote. Candidates must have access to a quiet, professional workspace and reliable high-speed internet if remote that meets our organizations minimum requirements.
- A high level of focus, professionalism, and independence is expected, particularly in a remote environment.
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11543 Construction Project Management & Administrative Virtual Assistant
Independent Contractor – CPT-11543 Construction Project Management & Administrative Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An owner's representative and project-management consultant is seeking a part-time VA to provide project-specific administrative support across active design and construction projects.
This is not a traditional general administrative position. The VA will attend project meetings, prepare minutes and agendas, track follow-ups and action items, maintain project information, assist with financial data entry, and support proposals and other project documentation.
The client's work spans corporate interiors, ground-up development, and other private-sector design and construction projects. The ideal candidate should therefore have enough construction or design knowledge to understand project discussions while remaining comfortable performing detailed administrative work.
Civil engineering, architecture, construction management, or related education is strongly preferred.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Project & Meeting Support
Attend assigned client and project meetings
Prepare accurate meeting minutes and agendas
Capture decisions, responsibilities, deadlines, and action items
Follow up with project participants on outstanding items
Maintain project trackers and supporting documentation
Help ensure action items continue moving between meetings
Provide organized updates on outstanding project matters
Follow up with stakeholders on outstanding information and upcoming deadlines.
Flag at-risk action items and escalate potential delays.
Construction Project Administration
Support administrative workflows across active design and construction projects
Enter and maintain project financial information in spreadsheets
Organize project files, reports, and supporting documentation
Assist with project-specific data tracking and reporting
Coordinate routine follow-up with consultants, contractors, vendors, and other stakeholders
Maintain confidentiality and follow applicable project NDA requirements
Update existing project schedules using Microsoft Project or a similar platform.
Check contractor proposals and invoices against project records and update cost-tracking spreadsheets.
Proposal & Business Support
Assist with preparing and formatting client proposals
Organize information and supporting materials for new project pursuits
Assist with marketing and presentation materials as needed
Support additional proposal, documentation, and project-administration tasks as the role develops
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Construction, architecture, engineering, design, or project-management exposure strongly preferred
Project administration or coordination experience preferred
Meeting-minutes and professional documentation experience strongly preferred
Strong written and spoken English required
Spreadsheet and data-entry experience required
Strong follow-up and organizational skills required
Proposal preparation or marketing-material experience is a plus
Civil engineering, architecture, construction management, or related education is strongly preferred
Willingness to sign client based NDAs required
Advanced technical construction expertise is not required; client training will be provided
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Excellent spoken and written English
Comfortable participating in professional client meetings
Familiar with construction, design, architecture, or project-management terminology
Strong meeting-minutes and documentation skills
Proactive and dependable with follow-up
Confident communicator who will ask questions, flag issues, and speak up when something is wrong
Comfortable learning and taking on greater responsibility as the client's business grows
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Excel / Google Sheets
Microsoft Office / Google Workspace
Video Conferencing Platforms
Document & Presentation Tools
Project Management Platforms – Experience a Plus
Work Schedule
Contracted Hours per Week: 10 Hours
(Hours expected to increase as projects and workload grow)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible, based on Client Meetings / Project Needs- EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: Flexible, based on Client Meetings / Project Needs- EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: DSP-CPT-11512 Recruiting & Candidate Coordination Virtual Assistant
Independent Contractor – DSP-CPT-11512 Recruiting & Candidate Coordination Virtual Assistant/Business Support VA/Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing logistics company is seeking a Recruiting & Candidate Coordination Virtual Assistant to support its driver recruiting process.
The VA will work across the company's recruiting platforms to organize applicants, review and screen candidates, schedule qualified applicants for interviews, maintain recruiting spreadsheets, and send interview and follow-up communications.
The client has an existing recruiter who will assist with training the VA on the company's established recruiting processes and systems during the transition.
From October 15 through December 15, the VA will work 40 hours per week and will also need to work approximately 3 hours on either Saturday or Sunday. The VA may choose which weekend day to work; only one weekend day is required.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Applicant Management & Screening
Download and organize resumes from Indeed, SmartRecruiters, and other recruiting sources
Enter applicant information into ApplicantStacker
Review applicants against client-provided screening criteria
Conduct initial candidate screening as trained
Identify candidates who meet established requirements
Maintain accurate candidate records throughout the recruiting process
Send or manage candidate questionnaires as part of the initial recruiting and screening process
Monitor questionnaire completion and follow up with candidates when required information or responses are outstanding
Review incoming driver applications and identify candidates who are automatically disqualified based on predefined screening flags, such as being under 21 or having a suspended driver's license.
Support the initial candidate assessment to determine whether applicants appear suitable to advance to the formal interview stage.
Learn and gradually assume the existing recruiter's responsibilities as the recruiter transitions to another business platform, with the transition anticipated around January or February.
Interview Coordination
Contact qualified candidates to schedule interviews
Send interview dates, times, locations, and instructions by text or other approved channels
Send additional candidate communications using established templates
Follow up with candidates when information or responses are outstanding
Keep interview schedules and candidate statuses current
Send initial outreach messages to newly received applicants to acknowledge their application and initiate candidate communication
Respond promptly to candidate questions and messages to maintain candidate engagement and reduce the risk of candidates moving on to other employers
Participate in a weekly Zoom meeting with the client to review recruiting activity, questions, and ongoing priorities
Provide initial applicant outreach by acknowledging receipt of resumes and sending the client's established introductory message.
Conduct timely first-contact outreach to applicants on weekends when needed, helping ensure applicants are contacted promptly after submitting their applications.
Support recruiting volume of approximately 150–200 applications during steady-state periods and 250–300 applications during peak periods, with interview volumes potentially increasing from approximately 20–30 candidates per week to as many as 50 during peak periods.
Recruiting Pipeline & Data Management
Maintain the company's recruiting pipeline and spreadsheets
Enter and update applicant information accurately
Track candidates through each stage of the recruiting process
Maintain organized recruiting records in Google Sheets and OneDrive
Assist with recurring recruiting reports and trackers
Ensure applicant information remains accurate and current
Monitor incoming application volume and adjust processing priorities during peak recruiting periods to maintain timely candidate contact and recruiting progress.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous recruiting, HR, candidate coordination, or administrative experience strongly preferred
Strong spreadsheet experience required
Advanced Excel / Google Sheets skills strongly preferred
Strong written and verbal English communication
Experience scheduling and communicating with job candidates preferred
Applicant tracking system experience preferred
Logistics, transportation, or high-volume recruiting experience is a plus
Amazon DSP experience is a plus but not required
Experience managing candidate questionnaires and tracking completion preferred
Ability to respond promptly to candidate inquiries and maintain timely candidate communication
Ability to manage candidate communication in a high-volume recruiting environment where delayed responses may result in candidate loss
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Strong recruiting or candidate-coordination skills
Comfortable communicating with job applicants
Strong spreadsheet and data-management ability
Able to follow established screening criteria
Consistent with candidate follow-up
Comfortable working across multiple recruiting platforms
Able to learn established workflows quickly
Highly responsive and attentive to candidate inquiries, particularly during periods of high recruiting volume
Able to maintain consistent candidate engagement from initial outreach through the next stage of the recruiting process
Comfortable communicating with the client regularly through weekly Zoom meetings and additional email or messaging as needed
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
ApplicantStacker
Indeed
SmartRecruiters
RingCentral
Google Sheets
Google Docs
Microsoft Excel
Microsoft OneDrive
Work Schedule
Contracted Hours per Week: 30 hours per week after the initial peak period, with 40 hours per week during October 15–December 15; workload may range from 30–40 hours during peak periods.
Weekend Coverage: Approximately 1–2 hours on either Saturday or Sunday for initial applicant outreach, as needed. The client indicated that the VA may choose which weekend day to work.
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM – 2:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior Level
Contracted Hours per Week: 30 hours per week after the initial peak period, with 40 hours per week during October 15–December 15; workload may range from 30–40 hours during peak periods.
Weekend Coverage: Approximately 1–2 hours on either Saturday or Sunday for initial applicant outreach, as needed. The client indicated that the VA may choose which weekend day to work.
Daily Working Time: 8:00 AM – 2:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Clear Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Denver, CO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview:
Fanatics Betting & Gaming (FBG) is hiring a
Senior
Analyst, Operations Automation
to dig into the customer experience inside our AI agent conversations.
Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path.
Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one.
This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week.
Responsibilities:
Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level.
Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it.
Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change.
Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built.
Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it.
Find where customers get stuck
Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it.
Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss.
Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number.
Distinguish issues worth fixing from noise, and be candid about which is which.
Compare the AI to how live agents handle it
Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take.
Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did.
Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to.
Point to the right fix
Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity.
Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior.
Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested.
Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them.
Build the story
Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask.
Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through.
Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager.
Follow what you handed off through to delivery, then measure whether it did what you said it would.
Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence.
Partner and communicate
Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land.
Translate your analysis into clear language for technical and non-technical audiences alike.
Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces.
Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work.
Required Qualifications:
2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role.
Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query.
Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it.
Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions.
Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication.
Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote.
Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on.
Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap.
Clear written and verbal communication. You can write a one-pager someone reads once and understands.
High intellectual curiosity and an AI-first approach to your own work.
Preferred Experience:
Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production.
Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling.
Python or R for analysis beyond what SQL handles cleanly.
Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts.
Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system.
Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry.
Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design.
Familiarity with knowledge base architecture and how content quality drives AI answer quality.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$86,000
—
$115,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Stockholm
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform.
Specifically, you’ll be working on the distributed object storage system that underpins every container image, volume, and checkpoint on Modal: hundreds of petabytes of data, replicated across multiple cloud object stores and a CDN, cached on local NVMe across a large fleet of workers in many datacenters, and shared peer-to-peer within each datacenter.
You’ll make cold starts feel local when the data is hundreds of milliseconds away, designing the caching, preloading, and peer-to-peer layers that hide object-store latency and keep public ingress off saturated uplinks. You’ll own durability and cost at petabyte scale, from streaming and batch replication between origins to garbage collection over billions of objects. You’ll work across the stack, from local disk and page cache to distributed blob storage and garbage collection, and you’ll help shape what storage becomes next as we push storage closer to workloads.
WHAT YOU’LL WORK ON:
- Build P2P sharing of data across workers within a single datacenter to dramatically reduce ingress
- Replicate data across multiple blob storage providers
- Automate garbage collection across hundreds of petabytes of data
- Deploy colocated storage clusters to datacenters to accelerate high-throughput customer workloads
YOU MAY BE A FIT IF:
- You have 5+ years of experience writing high-quality production code
- You’ve built high-performance distributed storage or caching systems at a large scale (the more challenges you’ve worked through, the better)
- You have strong cloud skills, including deep familiarity with object storage (S3 or similar), CDNs, and their consistency, throughput, and cost characteristics
- You have strong knowledge of low-level operating system foundations (Linux kernel, file systems, page cache, containers, etc.)
- You’re willing to step into the thick of it with our on-call rotation and respond to production incidents
NICE-TO-HAVE:
- Experience with replication, content addressing, and consistency models in multi-region or multi-cloud systems
- Experience operating storage systems at scale (petabyte-scale datasets, high-throughput read/write paths, large-scale garbage collection or data migration)
- Experience with data engineering at petabyte scale
- Prior experience with Rust
Location: 100 Montgomery Street, Suite 2000, San Francisco, CA 94104-4348; 1140 Avenue of the Americas 8th Floor, New York, NY 10036
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
JOB OVERVIEW:
We're hiring an
Actuary
to build the pricing models behind our property insurance work, as well as working on casualty lines. You'll build, validate, and maintain actuarial and CAT models that tell us what property insurance should cost for our clients, and you'll turn that output into recommendations our brokers can use with risk managers and CFOs.
Current Property experience is preferred but not required; however must have property pricing & modeling experience at some point in career.
This is a hands-on modeling job. Most of your week will be spent in the data (policy info, exposures, loss runs) building and refining models that help brokers benchmark risk, sanity-check pricing, and advise clients heading into renewal. ACAS is preferred but not required. If you're a non-credentialed actuary with real property modeling chops, we want to talk to you.
If you like building property pricing models and want to see your work change how clients buy insurance, this one is for you.
LOCATION:
Hybrid - open to 3 to 5 days a week in any of the following EPIC Office locations: New York City; San Francisco; Seattle.
WHAT YOU’LL DO:
• Build, validate, and maintain the actuarial and statistical models we use to price property risk, both CAT and non-CAT.
• Work with a collaborative group of 10+ actuaries, geographically dispersed, with a core group located in NYC.
• Use those models to produce indicated rates, layer pricing, limit adequacy reads, retention analysis, and TCOR views that feed real placement decisions.
• Get hands-on with the data. That means cleaning up SOVs, loss runs, and policy schedules, and setting up workflows so the next analysis is faster than the last one.
• Turn model output into something a client can read. Think slides, benchmarks, and short written narratives our brokers can put in front of a CFO without translating.
• Sit with producers, property practice leaders, and clients to walk through the numbers, take the hard questions, and help shape program structure.
• Pitch in on new business. Request for Proposals, prospect meetings, and any deliverable where the actuarial story matters.
• Use AI to move faster and to push back on your own work. We expect you to lean on AI tools for the grunt work (data cleanup, first-pass code, drafting client narratives) and to stress-test your models with it: poke holes in assumptions, run sanity checks, and pressure-test results before they go out the door.
• Keep your models documented and auditable so anyone on the team can pick them up.
TOOLS YOU'LL USE:
• Modeling & Simulation: @RISK, ModelRisk
• CAT Platforms: Moody's RMS, Verisk AIR, Archipelago
• Data & Programming: Excel, VBA, Python, R
• Visualization & Mapping: Power BI, Tableau, ArcGIS
• Market Intelligence: S&P Capital IQ
• Presentations: PowerPoint
• AI: Copilot, Claude
You won't necessarily use all of these on day one. But if you've touched most of them, you'll ramp up fast.
WHAT YOU’LL BRING:
Credentials & Technical Skills
• ACAS is preferred. If you're not credentialed, we'll still seriously consider you with at least 2 years of dedicated commercial insurance pricing or modeling work.
• Real property modeling experience. You've worked on loss development, trend, frequency/severity, CAT load integration, and layer pricing, not just read about them.
• Comfort with big, messy datasets. Strong Excel is table stakes. You also work in at least one of Python, R, or SQL.
• You use AI in your day-to-day. Copilot, ChatGPT, Claude, whatever fits the job. You know where it saves you hours, and you know when not to trust it.
• You can explain your work without jargon. If you can't get a broker or a client to follow the logic, the model doesn't matter.
Experience & Education
• 2+ years of actuarial work, with meaningful time spent on property pricing or modeling.
• Bachelors in actuarial science, math, stats, or another quantitative field.
• Brokerage, reinsurance, or carrier-side property pricing experience is a big plus. Bonus points if you've seen how actuarial work actually moves a placement.
• Self-starter mindset. Our property analytics practice is growing fast, and we need people who want to help build it, not just slot into a process.
Domain
• You understand commercial property: how programs are structured, what a tower looks like, what TIV values actually represent, and the actuarial logic underneath it all.
• You know the major CAT models (AIR, RMS) and how vendor output gets folded into pricing. Hands-on experience is great but not required.
• You've seen benchmarking, limit adequacy work, and TCOR modeling used in real renewal conversations.
• You're comfortable with complex programs: layered placements, quota shares, deductibles, self-insured retentions, and captives.
• You can work across a lot of stakeholders at once: brokers, practice leaders, clients, and the technical team.
COMPENSATION:
The national average salary for this role is $150,000.00 - $200,000.00+ in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-AT1
#LI-Hybrid
(3810)
Location: Toronto
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
- Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
- Team players described as committed, collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
headNew York, United States; Charleston, United States; Charlotte, United States; Dallas, United States; Miami, United States
middleГеография найма не уточнена
ГибридseniorSan Francisco, California; Design a coverage model that works across time zones, including on-call and escalation paths; Managed a team spread across multiple time zones
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
ОфисSan Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
ОфисAlmaty, Kazakhstan
УдалённоГеография найма не уточнена
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Автоотклики