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Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11745 Executive & Business Administrative Support Virtual Assistant Independent Contractor – CPT-11745 Executive & Business Administrative Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A business owner running two companies in talent acquisition, workforce development, employee screening, and compliance services needs an organized Business Support VA to handle front- and back-office administration. The VA will support daily operations across both businesses, including phone coverage, client communication, calendar management, invoicing and payment follow-up, recruiting administration, research, approved prospect outreach, data organization, and light social media scheduling (secondary). The VA will handle scheduling, pricing, and general service questions for the screening company using approved information. The VA will not access or discuss drug test results, background check results, I-9 documents, or any medical or donor information, and will route those inquiries to the owner. A signed NDA is required before any system access. The ideal candidate will bring strong administrative experience, excellent organization, professional phone and written communication skills, and the ability to manage multiple priorities across two related businesses The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Executive & Office Administration Manage calendars, appointments, scheduling requests, and routine reminders Monitor and organize business email inboxes For the first two weeks, draft email replies for the owner’s approval rather than sending on her behalf Maintain organized administrative records, task lists, and follow-up items Assist the owner with recurring office and executive support tasks Identify urgent matters and communicate priorities promptly Phone Coverage & Client Communication Answer the screening company’s phone line through RingCentral Schedule testing and screening appointments Provide approved pricing and service information Route results or case-specific questions to the owner Respond to routine client inquiries using approved information and procedures Follow up with prospective and existing clients on outstanding items Maintain accurate client and prospect records, organized separately for each business Billing & Recruiting Administration Prepare, send, and track invoices and payment follow-ups Post job openings and track applicants Send interview invites and confirmations (the VA does not conduct interviews) Update information in the company’s ATS and future CRM platforms Assist with basic administrative records as directed, excluding the restricted records above Research & Business Development Support Research and build a list of drug and alcohol testing collection sites in Georgia Run daily searches on SAM.gov and the Louisiana and Georgia state procurement portals Send a weekly summary of matching opportunities Send approved prospect outreach and follow-up emails from a tracker Systems & Marketing Administration (Secondary) Organize contact records, business documents, and administrative data Schedule social media posts using existing Canva templates and Claude-supported content frameworks Maintain recurring marketing posting schedules without assuming responsibility for overall marketing strategy Assist with process documentation and new administrative workflows as systems change Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Administrative, executive support, or business operations experience required Excellent spoken English and professional phone communication required Excellent written English and professional communication required Calendar, inbox, and client follow-up experience required Outlook / Microsoft Office proficiency required Signed NDA required before system access CRM, ATS, or comparable record management experience preferred RingCentral or business phone system experience preferred Invoicing or accounts receivable follow-up experience preferred Job posting or applicant tracking experience preferred Canva and basic social media scheduling experience preferred Government procurement or bid research experience a plus (Training Provided) Talent acquisition, HR, or compliance services experience a plus IDEAL CANDIDATE PROFILE Highly organized, proactive, and dependable Confident and professional on the phone with clients and callers Discreet with confidential information and clear on what must be routed to the owner Comfortable supporting a business owner managing multiple companies Strong attention to detail and accurate recordkeeping Able to manage multiple priorities without overlooking follow-ups Willing to learn new software and administrative procedures Resourceful and interested in growing with the business APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Outlook / Office RingCentral – Client Phone System Zoho ATS – Existing System; Replacement Planned CRM Systems – Final Platforms TBD Invoicing Platform – Client System TBD SAM.gov and State Procurement Portals (Training Provided) Canva Claude – Client-Provided Content Frameworks Gusto – Familiarity a Plus Work Schedule Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 10:00 AM–4:00 PM CT Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance) Daily Working Time: 10:00 AM–4:00 PM CT Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: 25 Deforest Avenue, Suite 203, Summit, NJ 07901-2140 LOCATION: Hybrid, Melville, NY, Jersey City, NJ, Summit, NJ Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB SUMMARY: The Client Manager is a primary service owner responsible for delivering consistent, high‑quality client service and supporting the long-term success of complex commercial property and casualty insurance programs. This client-facing position partners closely with Producers, Senior Client Executives, and account teams to manage day-to-day service execution, coordinate renewals, and ensure accuracy, responsiveness, and consistency across an assigned book of business. The ideal candidate brings strong technical insurance knowledge, excellent organizational skills, and a proactive service mindset. This role is well-suited for someone who enjoys managing details, building trusted client relationships, and serving as a key connector between clients, carriers, and internal teams. KEY RESPONSBILITIES Client Service & Account Management Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs. Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation. Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed. Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings. Prepare invoices and allocation schedules; proactively investigate and resolve billing questions in coordination with internal stakeholders. Maintain accurate, real-time records in Agency Management Systems to support service quality, compliance, and reporting standards. Create and manage open item lists to track deliverables, follow-ups, and outstanding requests across clients, carriers, and internal teams. Prepare and maintain schedules of insurance, summaries of insurance, certificates, and coverage illustrations in accordance with client and carrier requirements. Monitor accounts receivable and payable activity for assigned accounts and escalate concerns to appropriate team members as needed. Utilize carrier portals and third-party certificate platforms to ensure timely and accurate documentation Renewal Coordination Review expiration lists and coordinate internal renewal strategy meetings with Producers, Senior Client Executives, Client Advocates, Senior Client Managers, and broking teams; document decisions and next steps. Coordinate preparation of client-facing renewal presentations, marketing materials, and strategy documentation. Analyze current programs and expiring exposures to support renewal planning and data collection efforts. Request updated exposure information and coordinate responses across multiple client contacts when required. Compile loss summaries and supporting documentation for renewals and ad hoc client requests. Assist with carrier submissions, proposal development, and negotiation support as directed by the account team. Manage policy review and quality checks, coordinate carrier corrections, and ensure timely delivery of final policies. Coordinate binding and post-binding activities, including orders to bind, coverage confirmations, certificates, and evidence of insurance. Obtain premium financing options, prepare renewal invoicing, and complete premium allocation requirements. SKILLS & QUALIFICATIONS Strong written and verbal communication skills with the ability to explain technical insurance concepts clearly and professionally. Client-focused mindset with strong interpersonal and relationship-building skills. Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment. Proficiency in Microsoft Office and agency systems, including Sagitta, ImageRight, and CSR24. Self-motivated, detail-oriented, and comfortable working both independently and collaboratively. REQUIREMENTS Bachelor’s degree preferred. 3+ years of commercial property and casualty insurance experience in a client-facing or servicing role. Active Property & Casualty Broker License with the ability to maintain required continuing education. Professional designations such as CIC, CRM, ARM, or CPCU preferred. Valid driver’s license. CORE COMPETENCIES Service Focus: Emphasis on creating customer loyalty by ensuring the highest value of service and delivering on commitments. Information Seeking: Curiosity and desire to know more about things, people, or issues, going beyond routine questions to resolve discrepancies. Composure and Resiliency: Ability to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent under adversity. Communicating: Providing concise, direct, and unambiguous information, ensuring clear understanding, and effectively listening to others. Conflict Management: Addressing problems openly and objectively, resolving issues in an unemotional and constructive manner. Analytical Thinking: Identifying and synthesizing information from diverse sources, making connections between seemingly unrelated events, and understanding system interdependencies. Accountability: Taking responsibility for performance, accepting full ownership of issues, and building trust through reliability. Time Management: Managing multiple responsibilities by being organized and keeping on top of important time-sensitive tasks. COMPENSATION: Exempt: The base salary range for this position is $75,000 – $85,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-TM1 #LI-Hybrid

Location: 499 Washington Blvd, 8th Floor, Suite 810, Jersey City, NJ 07310 LOCATION: Hybrid, Melville, NY, Jersey City, NJ, Summit, NJ Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB SUMMARY: The Client Manager is a primary service owner responsible for delivering consistent, high‑quality client service and supporting the long-term success of complex commercial property and casualty insurance programs. This client-facing position partners closely with Producers, Senior Client Executives, and account teams to manage day-to-day service execution, coordinate renewals, and ensure accuracy, responsiveness, and consistency across an assigned book of business. The ideal candidate brings strong technical insurance knowledge, excellent organizational skills, and a proactive service mindset. This role is well-suited for someone who enjoys managing details, building trusted client relationships, and serving as a key connector between clients, carriers, and internal teams. KEY RESPONSBILITIES Client Service & Account Management Serve as a primary day-to-day service partner for assigned clients, ensuring timely, accurate, and consistent delivery of all servicing needs. Manage insurance transactions outside of renewal periods, including applications, endorsements, binders, policy changes, audits, and related documentation. Respond to client inquiries regarding policy terms, coverage, exclusions, and program details, collaborating with internal subject matter experts as needed. Support Producers and Senior Client Executives with client communications, proposals, presentations, and participation in client or prospect meetings. Prepare invoices and allocation schedules; proactively investigate and resolve billing questions in coordination with internal stakeholders. Maintain accurate, real-time records in Agency Management Systems to support service quality, compliance, and reporting standards. Create and manage open item lists to track deliverables, follow-ups, and outstanding requests across clients, carriers, and internal teams. Prepare and maintain schedules of insurance, summaries of insurance, certificates, and coverage illustrations in accordance with client and carrier requirements. Monitor accounts receivable and payable activity for assigned accounts and escalate concerns to appropriate team members as needed. Utilize carrier portals and third-party certificate platforms to ensure timely and accurate documentation Renewal Coordination Review expiration lists and coordinate internal renewal strategy meetings with Producers, Senior Client Executives, Client Advocates, Senior Client Managers, and broking teams; document decisions and next steps. Coordinate preparation of client-facing renewal presentations, marketing materials, and strategy documentation. Analyze current programs and expiring exposures to support renewal planning and data collection efforts. Request updated exposure information and coordinate responses across multiple client contacts when required. Compile loss summaries and supporting documentation for renewals and ad hoc client requests. Assist with carrier submissions, proposal development, and negotiation support as directed by the account team. Manage policy review and quality checks, coordinate carrier corrections, and ensure timely delivery of final policies. Coordinate binding and post-binding activities, including orders to bind, coverage confirmations, certificates, and evidence of insurance. Obtain premium financing options, prepare renewal invoicing, and complete premium allocation requirements. SKILLS & QUALIFICATIONS Strong written and verbal communication skills with the ability to explain technical insurance concepts clearly and professionally. Client-focused mindset with strong interpersonal and relationship-building skills. Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment. Proficiency in Microsoft Office and agency systems, including Sagitta, ImageRight, and CSR24. Self-motivated, detail-oriented, and comfortable working both independently and collaboratively. REQUIREMENTS Bachelor’s degree preferred. 3+ years of commercial property and casualty insurance experience in a client-facing or servicing role. Active Property & Casualty Broker License with the ability to maintain required continuing education. Professional designations such as CIC, CRM, ARM, or CPCU preferred. Valid driver’s license. CORE COMPETENCIES Service Focus: Emphasis on creating customer loyalty by ensuring the highest value of service and delivering on commitments. Information Seeking: Curiosity and desire to know more about things, people, or issues, going beyond routine questions to resolve discrepancies. Composure and Resiliency: Ability to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent under adversity. Communicating: Providing concise, direct, and unambiguous information, ensuring clear understanding, and effectively listening to others. Conflict Management: Addressing problems openly and objectively, resolving issues in an unemotional and constructive manner. Analytical Thinking: Identifying and synthesizing information from diverse sources, making connections between seemingly unrelated events, and understanding system interdependencies. Accountability: Taking responsibility for performance, accepting full ownership of issues, and building trust through reliability. Time Management: Managing multiple responsibilities by being organized and keeping on top of important time-sensitive tasks. COMPENSATION: Exempt: The base salary range for this position is $75,000 – $85,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-TM1 #LI-Hybrid

Location: Cornell Center Animal Hospital - Beaverton, Oregon POSITION SUMMARY: This is a critical position that plays a key role in driving the performance of a veterinary hospital. Creates, drives and maintains a practice environment that facilitates the delivery of quality, compassionate, and efficient healthcare to animals. This position oversees the business and staff aspects of the practice and has responsibility for all support and operational functions, such as human resource, financial, operational, and business activities. In partnership with the Medical Director, this position communicates a vision of excellence and oversees a profitable operation. WHAT YOU’LL DO (Essential Functions): Hospital Administrators play a key role in driving the performance of a veterinary hospital in partnership with the Area Manager and Medical Director.  This position oversees the business and staff aspects of the practice and has responsibility for overseeing all support and operational functions, such as human resources, financial, operational, and business activities, with support from Lakefield. Hospital Administrators are expected to be available to team members during the hospital’s operational hours and this is a 40 hour per week, onsite position.  Below are the essential functions of the job: Champion Hospital Values and Culture: Foster a positive, collaborative, and high-performing workplace culture grounded in our core values: Respect, Learning, Do the Right Thing, WOW Service, and Fun. Practice Operations: Partner with hospital leadership to create and maintain an environment that supports the efficient delivery of high-quality veterinary care. Serve as the primary point of contact for the hospital’s day-to-day business and operational functions. Strategic Planning and Business Development: Collaborate with hospital leadership and organizational partners on strategic planning, business development, operational initiatives, and long-term growth opportunities. Financial Management and Performance: Take responsibility for the financial performance of assigned hospital(s). Develop and implement strategies to achieve revenue, profitability, and other financial goals. Monitor performance, identify opportunities for improvement, and communicate financial results and priorities to the hospital team. Business Analytics and Reporting: Monitor key performance indicators, including daily revenue, average invoice amount, transaction volume, labor costs, and other operational metrics. Prepare and communicate regular reports and summaries to support informed decision-making and accountability. Team Leadership and Performance Management: Lead, coach, mentor, and develop direct-report team members. Provide ongoing feedback, recognition, and performance management; conduct evaluations; address performance or behavioral concerns; and establish clear expectations for success. Employee Development and Engagement: Promote professional growth by encouraging continuing education, job-related training, and opportunities for team members to expand their knowledge and skills. Foster employee engagement, accountability, and ownership of hospital goals. Recruitment, Hiring, and Onboarding: Participate in the recruitment, selection, and hiring of hospital team members. Support effective onboarding and orientation by communicating job responsibilities, performance expectations, policies, procedures, and appropriate use of equipment and resources. Human Resources and Compliance: Manage day-to-day human resources matters and maintain current knowledge of applicable federal, state, and local employment laws and regulations. Ensure hospital practices remain compliant with organizational policies and legal requirements. Veterinary Team Support and Scheduling: Partner with veterinarians, medical leaders, and support teams to promote effective collaboration and patient care. Oversee and assist with doctor and staff scheduling to ensure appropriate staffing and operational coverage. Marketing and Client Growth: Collaborate with the hospital team to develop and execute marketing initiatives that support business objectives and strategic goals. Ensure programs and promotions are implemented, tracked, and evaluated for effectiveness, making adjustments as appropriate. Facilities and Equipment: Oversee the maintenance, functionality, and overall condition of the hospital facility, equipment, and physical environment. Coordinate repairs, maintenance, and replacement needs as necessary. Regulatory and Safety Compliance: Maintain current knowledge of applicable regulatory requirements and ensure compliance with OSHA, DEA, and other relevant federal, state, and local regulatory agencies. Promote a safe, compliant, and professional workplace. Quality and Operational Improvement: Identify opportunities to improve hospital processes, efficiency, client service, team performance, and overall patient care. Work collaboratively with hospital leadership and team members to implement sustainable improvements. WHAT WE’RE LOOKING FOR (Essential Qualifications): Education : Bachelor’s Degree or AA in related field or equivalent work experience.  Experience in the veterinary field is a plus. Licensed Veterinary Technicians with leadership and business minded qualities and experience are welcome to apply! Experience : • 2+ years of experience in overall operations, financial and facilities management, and/or Human Resources • This includes two years of job-specific experience in a hospital management role within the veterinary or human health industry • Experience leading a large team of individuals preferred Knowledge, Skills and Ability: Knowledge of applicable state, federal, and local employment, safety, and regulatory laws and requirements. Ability to lead, manage, coach, and develop employees and departments effectively. Ability to work collaboratively with hospital leaders and cross-functional teams to achieve shared goals. Strong verbal, written, and active listening communication skills. Ability to present information clearly, concisely, and effectively in both verbal and written formats. Ability to interact professionally and effectively with a diverse range of clients, employees, and stakeholders. Strong interpersonal and technical skills with the ability to connect people and ideas to achieve desired outcomes. Ability to build and maintain productive relationships and partnerships with internal teams and external stakeholders. Strong organizational and time-management skills, with the ability to manage multiple priorities, projects, and deadlines. Ability to handle sensitive and confidential information with discretion and professionalism. Strong critical thinking, sound judgment, and effective problem-solving skills. Ability to adapt to changing situations, priorities, and work environments while maintaining effectiveness. Ability to proactively identify challenges, evaluate options, and develop practical solutions. SUPERVISORY RESPONSIBILITIES: Supervisory responsibility for all of the team members at the hospital other than doctors. Works with the veterinary leadership to co-supervise medical support staff. COMPENSATION and BENEFITS: Base salary between $60,000 - $75,000 (Final compensation will be determined based on experience, skills, qualifications, geographic location, and internal equity.) License reimbursement Uniform allowance Health insurance 401(k) matching Paid time off Vision insurance Health savings account Dental insurance Disability insurance To learn more about the role and to apply, email Joe Rusk at joe.rusk@lakefieldvet.com or apply here: Find Your Career - Lakefield Careers About Lakefield Veterinary Group We believe exceptional veterinary care starts with exceptional people. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support, resources, and strategic leadership that allow teams to thrive. As we grow, we remain committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care. Our Values Our culture is built on five core values that guide us in the way we work: Respect Learning Do the right thing Wow service Fun We expect all team members to actively demonstrate these values in their daily work and interactions. Equal Employment Opportunity Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Location: UK_Southampton_Office Verra Mobility is a global smart mobility technology business with a clear purpose: making roads safer and journeys easier. We partner with governments and road authorities to deliver technology that improves road safety, encourages responsible driving and helps protect the communities who use our roads every day. As a Senior Systems Engineer , you’ll take ownership of complex infrastructure challenges while maintaining, securing and improving the systems supporting our UK operations and international business. Working alongside our Service Desk and global IT teams, you’ll lead technical resolutions, deliver infrastructure projects and strengthen system reliability and performance. Office attendance: Initially, you’ll work from Southampton two days per fortnight. Following the planned relocation, you’ll work three days per week in the Slough area office and two days from home. You’ll need to be able to commute to both locations. What you’ll do Manage Windows and Linux servers, virtualisation, storage, cloud and hybrid infrastructure. Support Azure, AWS, Microsoft 365, Active Directory and Entra ID environments. Diagnose and resolve complex infrastructure, network and connectivity issues, including Palo Alto and Fortinet firewalls. Lead technical escalations, root cause investigations and lasting solutions. Maintain infrastructure security, patching, access controls, monitoring, backup and disaster recovery. Deliver infrastructure upgrades, migrations, automation and continuous improvements. Collaborate with global IT teams, vendors and stakeholders, including planned out-of-hours maintenance and critical incident response. What you’ll need Substantial experience in enterprise IT infrastructure or systems engineering, including senior technical responsibilities. Strong Microsoft infrastructure experience, with working knowledge of Linux, AWS and hybrid environments. Advanced troubleshooting skills across networking, virtualisation, storage, firewalls and cybersecurity. Experience with PowerShell, monitoring, backup, disaster recovery and vulnerability management. Experience delivering infrastructure projects and resolving complex incidents using ITIL practices and tools such as ServiceNow. A relevant IT qualification or equivalent professional experience. Desirable: "Desirable: Relevant Microsoft, AWS, VMware, networking or ITIL certifications. How to apply Select Apply now and submit your CV, highlighting the infrastructure you've managed, complex issues you've resolved and projects you've delivered. Shortlisted candidates will be contacted to discuss next steps. Appointment is subject to applicable screening checks. We welcome applications from people of all backgrounds and assess candidates against the requirements of the role. If you need reasonable adjustments at any stage of the recruitment process, please let us know. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: West Hollywood, CA About Ernesta: Ernesta is on a mission to bring gorgeous, designer-quality custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry. Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes. About the Role: Ernesta is looking for an experienced Showroom Manager (who we call a Showroom Leader) to lead our soon to be opened  showroom which will be located at on Melrose Ave in West Hollywood. You will join Ernesta's foundational Customer Experience and Sales Team.You will be a key hire as we build our retail footprint at Ernesta while helping to create an enjoyable, frictionless, and industry-defining rug buying experience. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of sales and customer experience. As a Showroom Leader, you will be responsible for managing a team of retail Design Assistants, driving sales and customer experience at the showroom level. You will educate and advise customers on rug selection and sizing and act as a customer champion – delighting customers and assisting with their projects. In each interaction, you will take pride in building strong relationships with consumers and the Trade community, ensuring their happiness and loyalty at every touchpoint. As a strong leader, you will empower your team to be a best-in-class sales organization responsible for driving sales results and brand awareness. What You’ll Do: Team Management: ○ Lead, motivate, and inspire while developing a high-performing showroom team ○ Set the industry standard for customer experience and sales through follow up and outreach ○ Implement performance management strategies, set clear expectations, provide regular coaching and feedback, and conduct performance evaluations ○ Deliver exceptional design and product expertise to customers ○ Provide consumer and Trade customers a high touch and personalized experience through multiple channels - in person, chat, text, email, video, phone Sales and Customer Engagement ○ Meet and exceed sales targets by actively engaging with customers, understanding their needs, and recommending suitable custom-sized rugs ○ Coach the sales team to implement effective strategies for driving revenue and customer loyalty ○ Actively grow the Trade business through proactive outreach, networking events and opportunities as well as pre and post order support ○ Manage customer inquiries, concerns, and feedback with professionalism and a solution-oriented approach ○ Surprise and delight customers - exceed their expectations - create memorable experiences Showroom Operations ○ Warmly welcome and assist customers, providing expert guidance on custom-sized rug options and design choices ○ Cultivate a positive and inviting atmosphere to enhance the overall customer experience ○ Contribute to recruitment efforts by participating in the selection process, conducting interviews, and onboarding new team members ○ Be the voice of the customer through collaboration and communication with cross functional teams ○ Utilize innovative technologies to help customers bring their projects to life ○ Oversee day-to-day operations of the showroom, ensuring it is well-maintained, organized, and visually appealing ○ Effectively manage team’s schedule Qualifications Include: 5+ years of experience in a consumer-facing role. 4+ years of direct consumer sales and/or account management experience is required Demonstrated experience with sales coaching and understanding of sales lifecycle Sales-driven mindset with a track record of meeting or exceeding targets Passionate about interior design and home décor Proven experience in retail management Ability to work a flexible schedule, including weekends and holidays as necessary Strong interpersonal and communication skills with the ability to build rapport with customers and team members Detail-oriented and organized, with the ability to manage multiple tasks simultaneously Solutions oriented with sound judgment, business sense, and high integrity Willingness to provide creative solutions and wear many hats High level of proficiency working across multiple software tools including Salesforce, Google Suite, Shopify, Zoom, etc. Great time management and organizational skills with high level of accountability Ability to establish and improve processes Salary/Benefits: This role offers a base salary, equity, pto as well as medical, dental and vision insurance and 401(k). The anticipated starting base pay for this role is between $90,000 and $120,000. This range represents the low and high end of the anticipated pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: EMEA Remote Hello, I’m Fintan, Senior Director of Sales at Customer.io ! We're expanding our sales team in the UK & Ireland area and seeking motivated and successful Account Executives at the SMB level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. About Customer.io Over 10,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. We're expanding our sales team and looking for motivated internal candidates to move into an Associate Account Executive role. We are looking to expand this team in the United Kingdom or Ireland Region. This role is a great entry point into full-cycle sales, with a clear path for growth as you build your track record. As an Associate Account Executive, you'll represent Customer.io to a portfolio of startup customers and help them grow into their next stage. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. Responsibilities: Pipeline Development and Management : Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition within the startup segment.Own consistent outbound prospecting into startup accounts. Full-Cycle Sales Execution : Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition among startup accounts. Startup Program Growth : Conduct discovery calls to understand where a startup is in its growth journey including its business challenges and goals. Position Customer.io 's solutions to support that growth and deliver outcomes that matter to the business. Collaboration and Cross-Functional Feedback : Work closely with the SDR team for lead quality feedback and coordinate with Customer Success and Technical Support for a smooth hand-off post-sale. Performance Tracking and Reporting : Own and report on individual sales metrics, including outbound activity and conversion, pipeline status and progress towards targets, to support informed decision-making. Qualifications: Experience: 1+ years of experience in full-cycle B2B SaaS or MarTech sales, or a strong SDR/BDR background ready to move into a closing role Location: UK or Ireland only B2B SaaS or MarTech Experience : Exposure to new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech including experience with outbound prospecting Sales Methodology : Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close, or eagerness to learn one Communication Skills : Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects Problem Solving : Strong ability to identify a startup's business needs and position relevant solutions effectively to drive acquisition and business outcomes Deal Focus : Primarily handles startup accounts with shorter sales cycles and lower ACV deals Support : Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities Responsibilities : Engage in high-volume prospecting, cold and warm outreach Manage the full sales cycle for deals typically around $20,000 ACV Drive growth within startup accounts, nurturing relationships and helping them scale to their next stage Compensation & Benefits We believe in transparency. We are offering a compensation package of $65,000 base + $65,000 variable for a total $130,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute screening with Recruiter 30-minute video call with a Hiring Manager 30-minute Demo Call w/ the Hiring Team All internal candidates will still need to complete standard pre-employment steps for the new role, including background check and employment verification. Interested? Reach out to your manager and jobs@customer.io to express interest or ask any questions before applying. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Location: EMEA Remote Hello, I’m Fintan, Senior Director of Sales at Customer.io ! We're expanding our sales team in the UK & Ireland area and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility. As an Account Executive, you’ll represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand. About Customer.io Over 10,000 companies  from scrappy startups to global brands  use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Responsibilities: Pipeline Development and Management : Build and manage a pipeline through self-sourced leads and SDR-supported leads, alongside inbound opportunities, to drive new customer acquisition. Full-Cycle Sales Execution : Lead the entire sales process from prospecting and discovery through demo and closing, focusing on new business acquisition within targeted accounts. Customer Needs Analysis and Solution Alignment : Conduct discovery calls to understand customer business challenges and goals. Position Customer.io 's solutions to meet these needs effectively and connect them to clear customer business outcomes. Collaboration and Cross-Functional Feedback : Work closely with the SDR and BDR teams for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale. Performance Tracking and Reporting : Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making. Qualifications: Experience: 3+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts Location: We are currently hiring for positions based in the United Kingdom or Ireland only. B2B SaaS or MarTech Experience : Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech, including generating pipeline through outbound prospecting. Sales Methodology : Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close. Communication Skills : Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects. Problem Solving : Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition and customer business impact. Deal Focus : Primarily handles mid-market accounts up to 500 employees Support : Works closely with our SDR and BDR teams for lead generation, with a balance between inbound, BDR sourced and self-sourced opportunities Responsibilities : Engage in high-volume prospecting, cold and warm outreach Manage the full sales cycle for deals typically under $20,000-75,000 ACV Drive growth within mid-sized clients, nurturing relationships and uncovering business needs Compensation & Benefits We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 45-minute video call with Manager 30-minute video call with Bar Raiser 60-minute Case Study and Discovery Call w/ the Hiring Team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io. Join us! Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

Location: Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Security Operations Center Location: Remote Australia Compensation Range: $180,000 to $215,000 AUD base plus bonus and equity. What You’ll Do: As our Principal SOC Analyst in Australia, you're the most senior technical voice on the APAC SOC floor, working Monday to Friday. You'll take ownership of the hardest intrusions, turn what the floor sees every day into durable detection and product improvements, and raise the bar for every analyst around you. You'll lead by example as a cultural driver for the team, and you'll help build our Human Led Agentic SOC, where agents handle volume and humans own quality. You'll work closely with Product, Product Research and Detection Engineering & Threat Hunting. We'll also support you in publishing your research through Huntress blogs, webinars and conference talks. Responsibilities: Own complex, multi-host intrusions end to end, from triage through forensic timelining, root cause and remediation, across endpoint, identity (Microsoft 365 / Google Workspace) and SIEM telemetry Act as the SOC's technical partner to Product, Product Research and DE&TH: turn recurring floor pain points into lasting detection, suppression and product fixes rather than workarounds Perform advanced static and dynamic malware analysis, research emerging tradecraft, and publish findings through Huntress content Find repeatable investigation patterns and toil, then design, build and maintain both automation and human-led agentic workflows with Workflow Engine owners, Product and Engineering, with inline QC/QA built in from the start Own quality on the floor: grade AI agent and analyst output, trace misses to their root cause and fix them at the source, and act as final technical reviewer on detection tuning, suppression decisions and high-impact incident reports Provide technical leadership and mentoring across every level of the team: set investigation standards, run case reviews, ride-alongs and knowledge sessions, advise the Senior Manager on SOC direction, and help assess candidates in the hiring process Be a cultural driver for the team: model Give a $hit, Warrior Spirit and Outcome-Obsessed, keep a low-ego, share-everything team culture, and champion the “agents handle volume, humans own quality” mindset Handle threat-related escalations from SOC Support, writing clear explanations of complex activity and its business risk for technical and non-technical audiences What You Bring To The Team: 6+ years in SOC, Incident Response, DFIR or MDR roles, including leading multi-host intrusion investigations Deep knowledge of attacker tradecraft across MITRE ATT&CK (credential access, lateral movement, persistence, defense evasion, living-off-the-land) and how to detect it Deep forensic and investigation experience across Windows, macOS and Linux Strong cloud identity investigation and remediation experience in Microsoft 365 / Entra ID and Google Workspace Advanced static and dynamic malware analysis, including extracting IOCs and determining capability and intent Strong enterprise Windows administration (Active Directory, Group Policy, PowerShell, domain trusts) and core networking knowledge Strong hands-on AI skills: daily use of tools such as Claude and Codex for analysis, research and building automation and agentic workflows (Python, PowerShell or similar), with sound judgment about validating their output Understanding of inline quality delivery: building QC/QA into workflows as they run (quality gates, statistical sampling, drift detection and regression testing) rather than relying on after-the-fact review Proven technical leadership and mentoring: you've raised the standard of a team, not just your own work, and you explain complex findings clearly in writing and verbally Preferred Qualifications: Published research, blogs, conference talks or open-source security tooling Detection engineering experience: writing and tuning detections and SIEM queries Investigations in other cloud platforms such as Azure, AWS or GCP Previous MSP/MSSP/MDR experience and familiarity with RMM tools What We Offer: Fully remote work At least one annual trip to the US for Summer Summit, with additional local events in Australia! New starter home office set up reimbursement ($800 AUD) 12 weeks paid parental leave for both primary and secondary carers Monthly digital allowance for personal phone and internet costs ($185 AUD) Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) Subsidised private health insurance through our preferred provider Stock options for all full-time employees Access to the BetterUp platform for coaching, personal, and professional growth People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply. Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: EMEA Remote About Customer.io Over 10,000 companies from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the Role We’re hiring a Senior Sales Manager to build and lead a new team of 6–8 Account Executives in our Mid-Market organization. The EMEA org is already running this sales motion successfully; you’ll be responsible for ramping and leading your team, establishing its operating rhythm, and shaping its approach to territories and pipeline generation as needed. This is a frontline leadership role. You’ll translate our go-to-market strategy into consistent team execution by coaching reps, inspecting deals, driving forecast accuracy, and creating the structure for strong performance to repeat quarter after quarter. What you'll own: Lead and develop a high-performing team Coach Account Executives to consistently meet or exceed quota and grow into their next role Run focused 1:1s built around deal quality, skill development, and real accountability Ramp new reps quickly and address performance gaps early, before they compound Build a team culture rooted in ownership, collaboration, and high standards Drive pipeline health and forecast accuracy Lead weekly pipeline and forecast reviews focused on deal progression, qualification rigor, and clear next steps Sharpen predictability through disciplined inspection and clean CRM hygiene across the team Maintain healthy pipeline coverage and address creation gaps before they become quarter-enders Reinforce structured, rep-owned outbound tied to measurable standards and pipeline outcomes Use activity, conversion, and pipeline data to test and improve outbound effectiveness over time. Support high-quality deal execution Coach reps to run well-qualified mid-market opportunities from discovery through close Elevate deal strategy with stronger positioning, cleaner value articulation, confident executive-level communication Help reps navigate pricing, stakeholder alignment, and procurement without losing momentum Identify patterns in stalled deals and use them to improve execution across the team. Partner cross-functionally Work with Sales Ops, Marketing, and Solutions Architects to unblock deals and improve how the team executes Bring frontline feedback on messaging, territory design, and enablement back to the people who own it Pilot new go-to-market initiatives with your team, then turn what works into repeatable practices. What we're looking for: 7–10 years of sales experience, including 3–5+ years managing quota-carrying reps, ideally in marketing technology or SaaS This role is only open to candidates based in the United Kingdom or Ireland. A track record of leading successful mid-market or high-velocity sales teams, including building or evolving outbound teams and motions. Genuinely strong at pipeline inspection and forecasting - you can sniff out a soft deal from a mile away Experienced in coaching outbound pipeline generation and improving outbound motions as the business evolves Comfortable operating inside a structured qualification framework like MEDDICC A clear, direct communicator who sets high expectations, gives candid feedback, and treats people with respect Effective cross-functionally in a collaborative, fast-moving, growth-stage environment Compensation & Benefits We believe in transparency. Compensation for this role is $145,000 base + $145,000 variable = $290,000 OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute conversation with a Recruiter 45-minute conversation with the Hiring Manager 1:1 conversations with cross-functional partners One week to complete a take-home assignment, followed by a 60-minute review call All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: APAC - Australia About the Job: LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across APAC. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs. This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline. Responsibilities: Act as the first point of contact for prospective customers across the region, creating a fast, thoughtful, and credible first impression. Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers. Own follow-up for event leads, adapting outreach based on the person, account, and engagement history. Research and proactively engage targeted accounts that show meaningful engagement and buying intent. Convert qualified interest into sales-ready meetings and opportunities for Account Executives. Execute coordinated outreach across phone, email, LinkedIn, and other approved channels. Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce. Partner closely with Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion. Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey. Qualifications: At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment. A demonstrated record of setting goals, taking ownership, and delivering measurable results. Experience communicating with customers, prospects, or other external audiences. Strong judgment and the ability to operate independently. Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As a Staff Product Manager for Threat Detection and Prevention, you will be the strategic product leader responsible for safeguarding the world's most sensitive enterprise content across the Box Intelligent Content Management platform. Content security is existential to Box and top-of-mind for our enterprise customers, CISOs, and security leaders worldwide. In this high-impact, strategic individual contributor role, you will define and execute the vision and roadmap for Box Shield’s threat protection ecosystem: with a focus on advanced anomaly detection, automated malware/ransomware detection and containment, account takeover (ATO) prevention, and AI-powered threat analysis - all in the context of the rapidly evolving threat landscape and rapidly evolving agentic AI capabilities in the hands of adversaries globally. You will operate at the intersection of enterprise cybersecurity, cloud infrastructure, and cutting-edge machine learning. Partnering with world-class security engineers, data scientists, and our own corporate security teams, you will translate the emerging threat landscape into robust, real-time detection and protection mechanisms that defend petabytes of customer data without impeding user productivity. WHAT YOU'LL DO Define and execute the product strategy, vision, and roadmap for Threat Detection and Prevention within Box Shield and the broader Box Security ecosystem. Lead the development of machine learning-driven anomaly detection models and automated containment workflows to combat threats such as ransomware, credential compromise, account takeover (ATO), and insider risks. Spearhead the integration of Box AI and generative threat analysis, empowering security analysts and admins with plain-language alert summaries, threat context, and recommended remediation actions. Partner deeply with Engineering, Data Science, Security Architecture, and UX Design experts to deliver enterprise-grade security capabilities at cloud scale. Drive key business and operational metrics for Box Shield, such as detection accuracy (low false positive/negative rates), time-to-containment, feature adoption, and enabled revenue growth. Collaborate closely with Product Marketing, Sales, Customer Success, and Compliance to lead GTM motions, enable enterprise field teams, and position Box as a premier trusted security platform. Interface directly with enterprise security teams and industry analysts to understand emerging security vectors, validate new detection capabilities, and incorporate customer feedback. Mentor and guide product managers across the Security broader product organization, fostering a culture of technical rigor, security-first thinking, and user empathy. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 8+ years of product management experience building and scaling enterprise B2B SaaS security products, cybersecurity platforms, or cloud infrastructure security solutions. Deep domain expertise in threat detection, prevention, Security Operations Center (SOC) workflows, SIEM/SOAR/XDR integrations, malware/ransomware defense, or anomaly detection. Demonstrated experience partnering with data science and machine learning teams to build and operationalize predictive security models and behavioral analytics. Strong technical acumen with the ability to lead architectural discussions on distributed systems, event pipelines, API security, threat intelligence signals, and real-time policy evaluation engines. Exceptional analytical capability to define telemetry, track threat mitigation efficacy, and balance strict security controls with low-friction end-user collaboration. Proven track record of executive presence, with the ability to influence C-level stakeholders, articulate complex security value propositions, and align cross-functional partners. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Redwood City Pay Range $217,000 — $271,500 USD

Location: United States, Remote Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Payroll Operations Specialist Remote (Prefer Mountain and Pacific time zones) Role Summary Sony Interactive Entertainment (SIE) is seeking an experienced, organized, and collaborative Sr. Payroll Operations Specialist to support US and Canadian payroll operations within a global organization. This role is responsible for coordinating, prioritizing, and executing payroll activities to ensure accurate, timely, and compliant payroll delivery. The ideal candidate understands end-to-end payroll processes, anticipates operational dependencies, and collaborates effectively with regional and global stakeholders. The position requires hands-on payroll experience, strong operational judgment, and the ability to leverage technology, AI, and performance metrics to drive efficiency and continuous improvement. What You’ll Be Doing: Payroll Operations Coordinate and execute payroll activities across multiple pay groups and processing cycles, ensuring accuracy, compliance, and timely completion. Manage payroll schedules, checklists, audits, reconciliations, and competing priorities.Sr. Support complex payroll activities, including leaves of absence, international assignees, terminations, and special payments. Proactively identify and resolve payroll discrepancies, operational risks, and processing delays. Process Coordination and Collaboration Provide day-to-day operational guidance and indirect leadership to Payroll Analysts by coordinating work assignments, aligning priorities, monitoring progress, and supporting timely, accurate payroll execution without direct people-management responsibility. Understand upstream and downstream payroll dependencies across HR, Benefits, Leaves, Finance, and other functions. Collaborate with regional and global stakeholders to resolve issues and improve payroll processes. Partner with technical teams on system-related issues, business requirements, and user acceptance testing. Employee Support and Continuous Improvement Manage employee payroll inquiries through case management systems, ensuring timely and accurate resolution. Monitor payroll KPIs, including accuracy, timeliness, exceptions, and case resolution. Leverage AI, automation, and analytical tools to improve efficiency, accuracy, and operational workflows. Identify recurring issues, support root cause analysis, and implement process improvements. Compliance and Controls Apply US and Canadian payroll regulations and established company policies. Execute payroll controls, audits, and reconciliations while supporting SOX compliance and audit requirements. Maintain accurate payroll documentation, procedures, and records. What We’re Looking For: 7+ years of progressive payroll experience supporting US and Canadian payroll operations. Hands-on experience with Dayforce Payroll and Workday HCM ; Dayforce Workforce Management experience preferred. Strong understanding of end-to-end payroll processes, compliance requirements, and operational dependencies. Experience supporting international assignees or cross-border payroll activities. Demonstrated ability to organize complex workflows, manage competing priorities, and meet critical deadlines. Experience working collaboratively within a regional payroll team in a global organization. Strong analytical, Excel, problem-solving, and communication skills. Experience with payroll audits, case management, process improvement, and performance metrics. Familiarity with AI and automation tools to improve payroll efficiency and accuracy. Bachelor's degree or equivalent professional experience; CPP, PCP, or PLP certification preferred. Measures of Success Accurate, timely, and compliant payroll delivery. Effective prioritization and proactive resolution of operational issues. Strong collaboration across regional and global teams. Continuous improvement in payroll accuracy, efficiency, and employee service. Consistent adherence to payroll controls and compliance requirements. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $135,900 — $203,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Chicago, NYC, Dallas Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are A collaborative and strategic leader with deep hands-on experience in Site Reliability Engineering (SRE) and infrastructure Automation on our Data Center team. You are comfortable steering the vision for an enterprise automation roadmap while remaining technical enough to dive into the code. You treat infrastructure as a product, ensuring that your automation workflows are as reliable as the services they deploy. You have a proven track record of managing complex hybrid environments and are proactive in building self-service platforms that enhance engineering velocity and system stability. Responsibilities Automation Platform Leadership : Oversee a specialized SRE team focused on the design, deployment, and maintenance of automation toolsets as well as the systems they interact with. Infrastructure as Code (IaC) Governance : Establish and enforce standards for IaC to ensure consistent, repeatable, and secure deployments across an entire infrastructure ecosystem. Strong proficiency in Terraform is required. Configuration Management : Lead the strategy for automated configuration and state management, ensuring Ansible playbooks and Packer image pipelines are optimized for both Windows, Linux, and ESXi Platforms. Monitoring & Observability : Manage the monitoring and health of the automation platforms themselves. Implement SLIs/SLOs to ensure the "tools that build the servers" are highly available and performant. Lifecycle Management : Drive the automated lifecycle of both physical and virtual assets, from initial template creation/deployment to automated patching, scaling, and decommissioning. Custom Tooling & Scripting : Lead the development of custom scripts and internal providers (Python, Go, PowerShell, Bash) to provide better insights and tooling for our systems. Collaboration: Outside of the automation team you will need to be able to collaborate and foster workflows alongside the rest of the Datacenter team and be able to facilitate needs for the team as a whole. Capacity & Performance : Analyze system behavior and resource utilization in virtual environments to optimize the performance of automated deployments. Mentorship & Growth : Provide technical guidance and career mentorship to SREs, fostering a culture of "automate-first" and continuous improvement. Requirements 6-10 years’ experience in Infrastructure, SRE or DevOps, specifically focused on infrastructure automation at scale. Deep proficiency with Terraform (providers, modules, state management) and Ansible (roles, playbooks, Tower/AWX). Hands-on experience with Image Creation (i.e. Packer, Ansible, SCCM) to build standardized, hardened images for both Windows and Linux in hybrid environments. Strong experience managing and automating virtual platforms such as VMware (vSphere/vCenter) as well as Cloud providers such as Azure and AWS. High-level scripting skills in mediums such as Python, Go, PowerShell, and Bash. Experience with observability tools (Splunk, ELK, Prometheus, or Grafana) to monitor infrastructure health and automation telemetry. Good understanding of Network topology and design as well as experience with platforms such as Juniper Networks or Palo Alto. Strong mastery of Git (branching strategies, PR workflows) and CI/CD platforms (Jenkins, GitLab CI, or GitHub Actions). Equal comfort managing, troubleshooting, and tuning performance for both Windows Server and Linux. Nice to Have Previous work experience includes notable periods of team leadership and or management. Experience with IAM platforms such as Entra ID, Active Directory, and Okta. Experience with Storage solutions both block based and object based hosted either on-prem (HP Alletra, EMC, DDN) or in cloud (S3, Azure Blob). Storage Backup/DR administration and management with Commvault or Veeam. What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (14) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Ginger Free daily snacks in-office Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Apply now and join us as we grow the economy that runs on code. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Our Sales team needs a dedicated data partner, and creator commerce https://kit.com/features/commerce (how creators monetize by selling digital products) is becoming a bigger part of how Kit and our creators scale. Kit is growing, so we're looking for a Senior Analytics Engineer to own Kit's sales and commerce data from end to end. Accurate sales data gives our team a clear picture of the pipeline and the confidence to make informed decisions. That’s what makes this role so important. Your primary focus will be Sales: the dbt models that turn our CRM data into trusted pipeline, deal, and funnel metrics, and the Omni dashboards our sales leader and Senior Revenue Operations Manager use to run the business. You'll also model creator commerce data, so we understand what creators sell and earn through Kit, and you'll pick up reporting work with our Product team, such as feature usage reporting. On a small data team, we step outside our usual lanes when the need is there, so the mix will shift over time. You'll build for two kinds of consumers: people and AI. Teammates increasingly answer their own questions by querying our semantic layer through Omni's AI and MCP connections to AI tools. That means your models, metric definitions, and documentation need to be clear and correct enough for an AI agent to use them without a data teammate in the loop. This is a full-time individual contributor role for someone who likes being close to the business, enjoys turning messy operational data into numbers people trust, and is happy to work on both the models and the dashboards that sit on top of them. When Sales and Product have clear, reliable data, we help more creators build more valuable businesses with Kit.   YOUR SUPPORT SYSTEM You'll report to Sam Umachi, Head of Data (Linkedin https://www.linkedin.com/in/samuelumachi/). Sales and RevOps are your primary partners, who will rely on the models and reporting you own. You'll also partner with our Product team on reporting for features like Visual Automations https://kit.com/features/automations and on how creators use Kit. Within our data team, you'll work alongside a Staff Analytics Engineer who owns org-wide semantic layer governance and modeling standards, a Senior Data Engineer who owns ingestion and pipelines, and a Senior Business Analytics Partner focused on revenue opportunities. This role has no direct reports.   WHAT YOU'LL DO - First Week: Work through our onboarding curriculum in Notion and meet the data team, our Senior Revenue Operations Manager, the sales team, and your product partners. Get set up in our core tools: dbt Cloud, GitHub, Amazon Redshift, Omni, HubSpot, Linear, Hightouch and Slack. Set up your AI-assisted development environment and learn the shared AI workflows our data team uses. Open and merge your first small pull request so you learn our review and deployment flow early. - First Month: Map how HubSpot objects (deals, pipelines and stages, companies, contacts, and owners) flow into our dbt models, and document the gaps. Take over day-to-day ownership of the sales models and Omni dashboards that teammates have been covering. Audit current sales reporting and list where definitions differ or numbers don't reconcile. Get familiar with how commerce data (products creators sell and the revenue they earn through Kit) lands in the warehouse today. Agree with RevOps and Sales on the most important questions they need answered. Review teammates' pull requests and contribute to our shared SQL, dbt, and documentation standards. Share a written reflection with the team on what you've learned and where you'd focus first. - First Six Months: Ship and maintain well-tested, documented dbt models for core sales metrics, such as pipeline, deal velocity, stage conversion, win rates, and the sales-led funnel. Expose those metrics through the Omni semantic layer, working within the team's governance standards. Rebuild or refresh the core sales dashboards so pipeline reviews and forecasting conversations run on numbers that don't need manual reconciliation. Resolve competing sales metric definitions by writing down the options and tradeoffs, aligning with Sales and RevOps, and documenting the outcome. Model creator-level commerce data, such as products sold, revenue earned through Kit, and conversion, in partnership with data engineering. Write semantic layer descriptions, metric definitions, and documentation that let Omni's AI and MCP-connected AI tools answer routine sales questions correctly, and test them against real questions from Sales, RevOps and Product. Get Sales to the point where routine questions are answered through self-serve, whether in Omni dashboards, Omni's AI, or AI tools connected over MCP, rather than one-off requests. - First Year: Be the recognized owner of Kit's sales data, the person Sales and RevOps go to first and trust without second-guessing. Give our revenue analysis work the sales and commerce models it depends on, so deeper questions about pipeline health and creator earnings can be answered quickly, thereby enabling us to make creators more successful. Leave your domains well documented and well tested, legible to new teammates, stakeholders, and the AI agents that query our semantic layer. Help raise the team's modeling quality through code review, pairing, and sharing what you learn.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Deep dbt experience. You build modular, tested, documented dbt projects, and you're comfortable with incremental models, snapshots, macros, CI, and scheduled jobs in dbt Cloud or similar. - Advanced SQL. You reason carefully about grain, joins, and window functions, and you write queries that are readable and performant on a cloud warehouse. - Data modeling for sales and GTM. You can model deals, pipeline stages and their history, ownership changes, and funnel conversion into clean, reusable structures. You are opinionated on Kimball standards and when a concept should be a fact or dimension. - CRM data fluency. You know how sales data behaves in a CRM, including stage changes, backdated edits, and custom properties. HubSpot is preferred, but other CRM experience (e.g. Salesforce) applies just as well. We care most that you recognize common CRM patterns. - AI-assisted development. You use AI code editors and agents (such as Cursor, Claude Code, Codex, or similar) every day, and you validate their output with tests, query results, and review before anything ships. - Clear written communication. You explain metric definitions, tradeoffs, and data caveats in plain language that Sales, RevOps, and Product partners understand. - BI and semantic layer experience. You can build dashboards and semantic models in Omni, Looker, or a similar BI tool, and you design metric definitions that people and AI tools can both query correctly. - Git-based workflows. You keep pull requests small and well described, and you give thoughtful code review. - Nice to have: Redshift performance tuning (sort and distribution keys), Python for scripting or API pulls, reverse ETL, and experience with product event, billing, payments, or ecommerce data. Experiences - Around 7 or more years in analytics engineering or data engineering where you personally shipped production data models. - Several years of hands-on work building and maintaining production dbt projects. - Working directly with sales teams and RevOps, and owning reporting they relied on to run the business. - Owning a data domain over time and evolving its models as the business and its questions changed. - Working at a SaaS company, ideally one with both a self-serve and a sales-led motion. Commerce, payments, or creator economy experience is a plus, not a requirement. - Working on a small or remote team where you were trusted to make decisions independently. Traits - Ownership and follow-through. You treat your data domains as yours. You notice problems before stakeholders do, close the loop on requests, and finish what you start. - Judgment. You match rigor to the decision at hand, know when a quick answer is enough and when a request should become a durable model, and say so clearly. - Flexibility. You're glad to step outside your primary area when another team needs help, and you balance that work against your core commitments openly. - Teach everything you know. You document as you go, pair generously, and help stakeholders understand the data well enough to use it on their own. - Work in public. You share progress, open questions, and decisions in writing where the team can see them, including what didn't work. - Creator success is our success. You remember who's on the other end. A wrong number in a pipeline review means Sales spends time on the wrong creators, and that shapes how carefully you work. - Do it with excellence. You test your work, review it carefully, and don't ship a number you can't defend. - Candor with care. You're comfortable pushing back when a request won't answer the real question, and you do it in a way that builds trust.   WHAT WON'T SET YOU UP FOR SUCCESS - Needing detailed specs or a highly structured environment before you can start. - Discomfort with ambiguity. Some of our sales and commerce definitions are still evolving, and you'll help settle them. - Needing several layers of approval to make modeling decisions within your domain. - Wanting to work only on dashboards, or only on pipelines, rather than across the transformation and BI layers. - Wanting a strictly fixed scope. Sales comes first, but you'll pick up Product or other work when the business needs it. - Wanting mostly greenfield work. Much of this role is improving sales models and dashboards that already exist. - Preferring to take tickets as written rather than partnering with stakeholders on what they need. - Being skeptical of AI's capabilities, or using AI without good judgment and accountability. - Expecting a large data team with dedicated specialists for every part of the stack.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($172,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Technical interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Most Kit creators don't have a dedicated Creator Growth Manager, and when their emails start landing in spam, they need someone who can find the cause quickly and explain it in plain language. We're looking for a Deliverability and Compliance Specialist to own deliverability support for that long tail of creators, run Kit's abuse desk, and make the compliance calls that protect the sending reputation every creator on Kit shares. You'll also build the playbooks, training, and AI-assisted workflows that help Support and contractors handle more deliverability questions on their own, and you'll partner with our infrastructure engineers as we run more of our sending in-house. A creator can't build a lasting business if their emails don't arrive, so this work connects directly to our mission. This is a full-time individual contributor role for someone who likes digging through headers and bounce logs to find the real cause of a problem, can explain DMARC alignment to a first-time creator without jargon, and is comfortable making a firm call when a situation is gray. You don't wait for someone to tell you what needs fixing. You proactively spot opportunities, identify patterns, and take the initiative to improve deliverability before problems arise.   YOUR SUPPORT SYSTEM You'll report to Alyssa Dulin https://www.linkedin.com/in/alyssadulin/, Director of Creator Success, and collaborate closely with: - Our Deliverability team: a Deliverability Lead who supports our highest-value accounts and leads deliverability education, and a Deliverability Specialist who onboards and ramps up large senders moving to Kit - Our infrastructure engineers, who run Kit's sending infrastructure - Our compliance and anti-abuse engineers, who build the automated checks that keep spammers off Kit - Product Specialists and the Support team, who handle the front line and escalate deliverability issues to you - Customer Success Managers (we call them Creator Growth Managers at Kit), Sales and Migrations, and Product Managers   WHAT YOU'LL DO - First Week: Get set up in Kit, our admin tools, and our support and ticketing systems, and meet our distributed team in Get To Know You chats (GTKYs). Meet the deliverability team and get an introduction on the current projects. Read our deliverability playbooks and SOPs, and get access to the monitoring tools you'll use every day: Google Postmaster Tools, Microsoft SNDS, blocklist monitoring, and our internal delivery dashboards. - First Month: Shadow the Deliverability team and Product Specialists on deliverability tickets, account approvals, and abuse reports, then start answering queue tickets with review. Join the daily monitoring rotation (blocklist delisting, Postmaster and delivery monitoring) and the weekly Deliverability team meeting. Learn how account approvals, compliance flags, and our in-house sending platform work. By the end of the month, work deliverability tickets and abuse reports on your own and send your first delisting requests. Project: build a recurring report showing the trending deliverability ticket reasons so we understand what’s causing how to reduce friction for customers and how to solve it - First Six Months: Own the deliverability support queue for creators without a dedicated CGM: spam-folder placement, bounces, authentication and DMARC setup, and escalations from Product Specialists. Own compliance end to end, from new-account approvals and compliance flags to pausing or closing accounts that put our shared reputation at risk.Run Kit's abuse desk. You'll write and share a strategy that covers coverage, response-time targets, escalation paths, and quality checks, then put it in place so routine spam, phishing, and blocklist reports follow clear SOPs while you take the hardest cases yourself. Be the go-to contact for day-to-day mailbox provider issues with Microsoft, Gmail, Yahoo, Comcast, and regional providers, and write an incident runbook for blocklistings and provider throttling. Track the queue with a simple scorecard (volume, first response time, and escalation rate) and share what you learn with the team. Run training sessions for Support and ship your first process or AI improvements, like cleaner ticket categorization or better account data for our AI support agent, so more deliverability tickets get solved without escalation.. - First Year: Deliverability support is faster and more consistent for every creator on Kit, including the ones who never talk to a CGM. Your playbooks, help center articles, and AI-assisted workflows are what Support, CGMs, and contractors reach for first, and fewer tickets need to come to you. You've led at least one cross-team fix with infrastructure for a recurring problem you spotted in the queue, such as an alert when a creator's domain authentication breaks or a check for sudden signup spikes. You're helping shape the internal tooling and alerting our in-house sending needs, and you take part in industry groups like M3AAWG.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills Must haves - Deep working knowledge of email authentication (SPF, DKIM, DMARC, alignment, and BIMI basics), plus the ability to read raw message headers and SMTP bounce and deferral codes - Hands-on use of Google Postmaster Tools and Microsoft SNDS/JMRP, and comfort working with major blocklists (Spamhaus, Abusix, Barracuda, Spamcop, and others) and their delisting processes - A clear understanding of Gmail and Yahoo bulk sender requirements, including authentication, one-click unsubscribe (RFC 8058), and spam-rate thresholds - Data fluency: you can pull bounce, complaint, and engagement data together, find the root cause, and explain it so others can act on it - Hands-on abuse handling: you can work an abuse report or escalation start to finish, from finding the account and assessing the evidence to acting, replying to the reporter, and documenting the decision - Process building: you can turn repeat work into SOPs, playbooks, and quality checks that a contractor or teammate can follow - Clear, calm written communication with creators, teammates, and postmasters - Using AI tools to research, summarize, and draft, and helping teammates do the same, with the judgment to keep a person on final compliance calls Nice-to-haves: - Experience with MTA logs or delivery observability tools (KumoMTA, PowerMTA, Postfix, Kibana/Elasticsearch, or SQL and BI tools like Mode) - Familiarity with feedback loops, spam traps, list bombing, and bot-signup patterns - Familiarity with CAN-SPAM, CASL, and GDPR as they apply to marketing email - Experience with Intercom, HubSpot, or a similar ticketing tool - Experience building or tuning AI support workflows or macros Experiences Must-haves: - 4+ years in email deliverability, compliance, trust and safety, or technical support at an ESP, mailbox provider, or high-volume sender - Handling escalated customer tickets end to end, including with customers who are frustrated - Making account-level compliance or abuse decisions, such as approving, suspending, or closing accounts - Working an abuse desk or abuse mailbox directly: spam and phishing complaints, provider and blocklist reports, and escalations - Leading the fix for a recurring deliverability or compliance problem that needed help from more than one team Nice-to-haves: - Supporting senders on shared IP pools at an ESP - Setting abuse or trust and safety strategy, or directing contractors or vendors on a support or abuse queue - Working directly with mailbox provider postmaster teams - Participating in M3AAWG or other industry groups - Creating educational content, like help docs, training, workshops, or podcasts - Working with creators, digital entrepreneurs, or small businesses Traits - You pick up problems that fall between teams without waiting for permission, and you follow them through until they're closed. - You test a hypothesis against the evidence before you act, and you frame problems clearly enough that others trust your analysis. - You protect the reputation every creator shares while staying fair and kind to the creator in front of you, and you help them understand the reasoning behind a decision. - You turn what you learn into docs, templates, and training that others use, and you adjust how you teach to fit the audience. - You hold a high bar for your work, and you push back respectfully, with data, when something puts our reputation at risk, even when Sales or leadership would prefer a different answer. - You share in-progress work and risks early so the team can solve problems together.   WHAT WON'T SET YOU UP FOR SUCCESS - Treating deliverability as a set of macros rather than an investigation that needs judgment - Discomfort saying no to a creator or a teammate when our shared reputation is at stake - Waiting for someone to assign you work when you can already see the problem - Needing a fixed playbook, since our sending stack and processes are changing as we bring more sending in-house - Keeping knowledge in your head instead of writing it down for the next person - Preferring to work without AI tools   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 3 ($118,000 USD). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: onsite Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.   Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country. Job Summary Filevine is hiring a Legal Transformation Specialist for the Product Implementations Department. This team is vital to the retention and growth of firms using our software. In this role, you’ll bring your legal expertise to the implementation of LOIS Legal Research and LOIS Drafting, and beyond, helping law firms change how they research, draft, and deliver work. What You'll Do Lead the implementation of LOIS Legal Research and LOIS Drafting solutions for law firms using Filevine Assess each firm’s practice areas, workflows, and document needs to configure LOIS solutions that fit how their attorneys and staff work Train attorneys, paralegals, and firm staff on LOIS tools, including effective research approaches, drafting workflows, and responsible use of AI in legal practice Manage the implementation process across a variety of customer accounts, keeping timelines, milestones, and expectations on track Help firms build and refine templates, drafting playbooks, and workflows that match their standards and preferred work product Maintain comprehensive knowledge of the Filevine family of products, with deep expertise in LOIS Work with cross-functional teams (Product, Support, Sales, Customer Success) and partners to identify opportunities to improve adoption and customer outcomes Relay customer feedback and real-world use cases to Product to help shape the LOIS roadmap Assist in creating content as approaches and configurations mature into best practices (articles, videos, example builds), and present it to cross-functional teams and partners Support other teams and roles as needed Travel on-site to customer offices to launch and train on LOIS products. What You'll Need Juris Doctor (JD) from an accredited law school Legal practice experience preferred Experience with legal research platforms, document automation, or legal technology Project management experience preferred Assertive communicator who can make recommendations and instill confidence, including with attorneys and firm leadership Exceptional curiosity and creative thinking to get to the root cause of a customer’s priorities Quick learner of new technologies, including AI tools, and is self-motivated Driver of change for more impactful solutions and customer outcomes at a fast-growing company Ability to lead critical conversations Ability to independently manage competing customer priorities and initiatives with limited structure Qualifications A curious mind that wants to know how it works and why it works; the type of person who can’t help but push a button to see what happens Strong understanding of legal research methods and legal writing, and how attorneys vet and rely on work product Strong interpersonal skills for building relationships with clients and collaborating with internal teams Problem-solving skills to listen to a customer’s goals and concerns and recommend solutions on the fly Comfort discussing AI accuracy, confidentiality, and professional responsibility concerns with attorneys Adaptable to sudden changes, whether in a customer conversation or in overall business strategy A confident, persuasive storyteller who uses pacing, emphasis, and tone to capture and hold an audience’s attention Legal software administration experience is a plus but not necessary In addition to the qualifications above, we expect our team members to have: Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced, in-person environments Adaptability to open-office layouts while staying focused and respectful of colleagues Skill at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues Ability to prepare and deliver dynamic storytelling demonstrations of LOIS and the Filevine suite A consultative approach with prospective and current clients, working alongside sales reps to assess needs and determine requirements Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week     Cool Company Benefits: - A dynamic, rapidly growing company, focused on helping organizations thrive  - Medical, Dental, & Vision Insurance (for full-time employees) - Competitive & Fair Pay - Maternity & paternity leave (for full-time employees) - Short & long-term disability - Opportunity to learn from a dedicated leadership team - Top-of-the-line company swag   Privacy Policy Notice Filevine will handle your personal information according to what’s outlined in our Privacy Policy.   Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Location: Toronto; Europe; Canada; London; United States; New York; United Kingdom; Atlanta Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? This role is the critical bridge that amplifies Cohere’s ability to execute from its deployed engineering teams into the partner ecosystem at scale. You will be the single point of influence who takes the high quality of our engineering delivery and extends it outward, ensuring that system integrator partners can deliver Cohere solutions with the same rigor, reliability, and innovation as our internal teams. As an Adoption Specialist, you will design, build, maintain, and deliver certification programs that validate partner expertise across infrastructure and agentic domains. You will report functionally into Customer Education & Transformation, with a dotted line into the Forward Deployed Engineering teams (Infrastructure and agentic), ensuring that every certification, every training program, and every competency standard reflects the latest innovation and the highest standards of delivery. We are seeking a unique individual: someone who is customer obsessed, has a background in infrastructure engineering with the technical grit and expertise to be a de facto member of the deployed engineering teams, while also bringing commercial acumen to scale these capabilities across the partner ecosystem. You will be the conduit between our internal engineering excellence and the broader market, and you will be the face of this program in front of partner networks and communities. In this role, you will: - Design, build, and maintain certification programs for system integrator partners across both infrastructure and agentic tracks, ensuring they reflect current technical realities and future innovation. This includes train-the-trainer programs with key system integrators that can certify on our behalf. - Develop deep subject matter expertise in end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. As well as assess infrastructure, security requirements, and data management practices. - Develop deep subject matter expertise in applied AI across the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows - Collaborate with Forward Deployed Engineering teams on a dotted line basis to ensure certification content stays current with product innovation and hands-on development. - Collaborate with Product to ensure requirements are adapted into the core product. - Create dynamic training programs and enablement assets that drive self-service enablement and partner competency, building educational content specifically for developers. - Deliver the certification and education program publicly, serving as the face of this initiative to partner networks, partner communities, and customer communities, with the exposure and visibility that comes with representing Cohere’s technical excellence externally. You may be a good fit if your experience covers the following areas: - Execution flexibility in fast-paced environments, with the ability to work across infrastructure, and agentic areas. - Infrastructure and cloud expertise including enterprise software deployment in private/hybrid cloud environments, production Kubernetes administration, Helm, DevOps practices, CI/CD pipelines, and version control. - Agentic and LLM stack expertise encompassing production-grade Python software development, RAG and agentic applications using patterns like ReAct or Plan-and-Execute, and robust evaluation framework design. - Developer relations and community engagement, including public speaking, presenting, with a natural comfort with visibility and being the face of technical initiatives. - Experience building enablement or education content specifically for developers. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.