Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a .NET Application/Solutions Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems.
Responsibilities
Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company.
Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform.
Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions.
Champion AI-first development across the engineering org using Copilot, Claude, Cursor and other tools
Drive and build agentic customer facing applications providing real-time recommendations, decision support, and interactive help, using Azure Foundry, Open AI and other agentic development platforms. You are familiar with orchestration, RAG, retrieval grounding, MCP server design, etc.
Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability.
Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture.
Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance.
Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency.
Participate in production support rotations and provide timely resolution of production issues impacting customers.
Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives.
Qualifications
7+ years of experience in software engineering, application architecture, or solution architecture roles
Bachelor's degree in computer science, software engineering, or a related technical discipline
Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies
Strong experience architecting cloud-native solutions within Microsoft Azure environments
Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures
Strong understanding of software design patterns, architecture frameworks, and engineering best practices
Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions
Proven ability to develop technical roadmaps and lead large-scale modernization efforts
Experience participating in production support and incident management processes
Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices
Strong communication and stakeholder management skills with the ability to influence technical and business leaders
Experience working in Agile software development environments and supporting Scrum teams
Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms
Experience supporting customer-facing enterprise SaaS products
Azure certifications or demonstrated expertise in Azure architecture and cloud engineering
Experience leading geographically distributed engineering organizations
Benefits
The base salary range for this role is $110,000 to $135,000 USD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The AI ecosystem is being built by many companies at once: model labs creating increasingly capable models, hyperscalers providing infrastructure and distribution, developers building new AI products, and a growing ecosystem of tools that agents can use.
Baseten sits at the center of that ecosystem as the inference platform developers use to run AI in production. Partner Engineering is how we connect those worlds.
As one of the first engineers focused on Partner Engineering at Baseten, you'll build the technical foundation behind some of our most strategic relationships. You'll work directly with engineers at leading model labs, hyperscalers, developer platforms, and AI infrastructure companies to turn partnerships into products developers can actually use.
You don't need a previous partner engineering title. We want an engineer who enjoys working directly with another company's technical team and carrying the resulting product decisions into production at Baseten.
WHAT YOU'LL BUILD
- Bring new capabilities into Baseten. Integrate a search or developer-tools provider into Baseten so an agent can call the service during inference, with consistent authentication, execution, failure handling, observability, and usage reporting.
- Take Baseten into new distribution channels. Integrate Baseten with a hyperscaler, cloud marketplace, or developer platform so customers can discover models, provision access, and run inference through a partner's product while Baseten handles the underlying serving infrastructure.
- Launch models with leading model labs. Build the infrastructure that lets developers discover and run a model lab's newest models on Baseten, including access controls, usage attribution, metering, and the systems required to support commercial agreements such as revenue sharing.
- Create the partner platform itself. Identify the primitives common across these integrations and turn them into reusable platform capabilities so we can launch increasingly sophisticated partnerships without reinventing the stack every time.
WHAT YOU'LL OWN
- Lead strategic partner integrations from technical discovery and architecture through implementation, launch, and production operation.
- Work directly with partner engineering teams to design APIs, define system boundaries, resolve cross-company dependencies, and make architectural decisions.
- Write substantial production code and own the systems you build.
- Build reusable partner-platform primitives across identity, provisioning, inference, model serving, metering, billing, and other Baseten platform capabilities.
- Own technical delivery across Baseten and partner teams, including milestones, dependencies, risks, and architectural tradeoffs.
- Work closely with Partnerships and Product to understand where the ecosystem is going and translate emerging opportunities into platform investments.
- Raise the bar for integration reliability through strong API contracts, testing, observability, safe rollouts, and thoughtful failure handling.
- Help define what Partner Engineering becomes at Baseten as both the team and our ecosystem grow.
REQUIREMENTS
- Experience designing, shipping, and operating large-scale distributed systems in production. You can explain the architectural choices you made and how they meet customers' needs at scale.
- A record of leading ambiguous engineering projects across teams while contributing substantial production code yourself.
- Sound judgment about API design, service boundaries, and failure handling. You've built systems that uphold API contracts and meet measurable service-level objectives that customers and partners depend on.
- Experience turning requests from customers, partners, or other engineering teams into a defined technical scope. You can explain a constraint, propose an alternative, and document the decision.
- Comfort working across application code and cloud infrastructure, including debugging behavior that crosses service boundaries.
NICE TO HAVE
- Product integrations with cloud providers, developer platforms, or other infrastructure companies.
- Usage metering, marketplace infrastructure, or commerce systems that support relationships among multiple parties.
- Model serving or other artificial intelligence (AI) infrastructure used in production.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The largest, most demanding enterprises run on Baseten, and they bring exacting requirements for how people, services, and agents access the platform. This is the founding role for our identity and authorization team within enterprise engineering. You'll own the identity and access layer of the Baseten platform: the authorization model, credential systems, and admin experiences that enterprise IT teams use to govern access for organizations like Harvey, HubSpot, and Notion.
You'll design and build Baseten's fine-grained authorization system from the ground up to support the workflows customers depend on today while giving them cleaner, more precise ways to manage access as the platform grows. Authorization at Baseten requires low-latency permission checks at high request volume, consistent contracts and behaviors across the product suite, and strong security guarantees for mission-critical, highly regulated workloads.
EXAMPLE INITIATIVES
Recent and upcoming work in this area:
- Fine-grained authorization for users, service accounts, and agentic workloads: per-resource permissions at the organization, team, and workload scope to support both common workflows and complex enterprise access policies
- Programmatic authentication allowing high-compliance customers to connect service principles securely via short-lived, workload-based credentials
- Agent credentials that grant an agent exactly the access it needs for the given task and nothing more
- Enterprise identity lifecycle including single sign-on, SCIM provisioning, and per-organization session expiry policies
- Admin controls for centralized visibility, auditability, and governance over credentials, roles, and access
RESPONSIBILITIES
- Lead identity and authorization projects from problem definition and technical design through implementation, launch, and iteration.
- Design authorization and credential models that support critical user workflows today and can be safely extended as the platform evolves.
- Partner with product, design, and customer-facing teams to turn enterprise security requirements into durable technical solutions.
- Establish engineering practices for quality, security, observability, and operational ownership.
- Provide technical leadership and mentorship as the team grows.
REQUIREMENTS
- 4-5+ years of experience building production backend systems, including hands-on design and implementation of a product authorization system: per-resource or per-object permissions, relationship-based access control, a policy engine, or a fine-grained authorization system in the style of Zanzibar, OpenFGA, SpiceDB, or Cedar.
- Demonstrated end-to-end ownership: you've taken a system from first design through implementation, production rollout, and iteration with users.
- Experience developing and operating multi-tenant systems at scale, where authorization checks sit in the request path and latency and consistency matter.
- Comfort working across the full stack, from product and application code to cloud and Kubernetes infrastructure.
NICE TO HAVE
- Experience with Python and Go.
- Experience running an OpenFGA, SpiceDB, or similar deployment in production, beyond a proof of concept.
- Working knowledge of OAuth, OIDC, and SCIM at the protocol level.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for an innovative and hands-on Senior Customer Marketing Manager to put Harvey’s EMEA customers centre stage: telling their stories, celebrating their wins, and building community around them.
Harvey has an incredible base of law firm and in-house customers across the region, and they are truly innovating the practice of law. Your first job is to elevate their voices: finding the customers doing standout work, earning their trust, and producing the written, video and spoken stories that put that work in front of the industry.
From there, the role expands into community programming: building the communities, programmes and moments (power user groups, customer roundtables, awards and recognition moments, customer-led content) that bring customers and the wider legal community together.
You’ll sit within the EMEA Marketing team and work hand in glove with our global Customer Engagement team, who own the overarching customer marketing strategy, programmes and playbooks. Your job is to make them work for EMEA: adapting them for the region’s markets, customers and culture, building what the region needs on top, and feeding what you learn back into the global motion. You’ll also partner closely with Customer Success and Sales. As the first dedicated customer marketer in the region, you won’t inherit a finished playbook. You’ll help write it.
WHAT YOU'LL DO
- Localise the global motion for EMEA: take the programmes, playbooks and frameworks our Customer Engagement team builds globally and tailor them specifically for EMEA markets, customers and culture, working hand-in-hand to build a truly exceptional motion.
- Build the EMEA customer story pipeline: work across customer-facing teams to find the customers doing standout work, secure their participation and approvals, and keep a steady flow of stories in production.
- Tell their stories: own written stories, video stories, quotes and references end to end and to a standard the customer is proud to share.
- Get the stories seen: package each story for the channels that give it reach, localised for priority EMEA markets, and make sure Sales knows what exists and how to use it.
- Build the advocate bench: develop a roster of EMEA customers who can act as references, speakers, panellists and peer connectors, and track their participation so no one is over-asked and everyone gets recognised.
- Build EMEA community programmes: design and run the formats that bring customers together, such as power user groups, customer roundtables, practitioner communities, awards and recognition moments, each with clear goals and structured follow-up.
- Build repeatable playbooks and processes: the story production workflow, approvals process, reference tracking and community operating rhythm, so each new story and programme is faster to stand up than the last.
- Measure and improve impact: track stories produced, proof usage, reference activity, community engagement and contribution to pipeline, renewals and expansion.
WHAT YOU HAVE
- 4-7 years of experience in customer marketing, customer advocacy, content marketing or community, ideally in B2B SaaS, technology or professional services.
- Proven experience producing content end to end. Excellent writer and interviewer, with the judgement to find the real story and the credibility to earn trust with senior legal and business leaders.
- Experience building or running events, customer communities and advocacy programmes.
- Strong relationship instincts: you enjoy spending time with customers and build trust quickly with them, Sales and Customer Success.
- Highly organised and operationally rigorous, with the ability to run multiple stories, programmes and stakeholders at once.
- Comfortable working autonomously and building from scratch in a fast-moving environment.
- Familiarity with using AI to scale your own work.
- Experience marketing to legal, financial services, consulting, enterprise or other high-touch professional audiences is a plus. Additional European languages are a plus.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: US Remote
Workplace: Remote
ABOUT THE ROLE
Cyberhaven is looking for a hands-on Technical Enablement Manager to build and run technical enablement for our Sales Engineers, Solutions Architects, Professional Services Engineers, Data Protection Analysts and other technical GTM roles. You’ll be an individual contributor who owns the programs, content, and labs that make our technical teams fluent in the Cyberhaven platform and the data security landscape. You’ll take strong programs already in motion and make them scalable and measurable, and you’ll build new ones as we grow.
The role has three priorities:
- Accelerate technical readiness through onboarding, certifications, ongoing technical development, and product-release enablement.
- Strengthen technical execution across pre-sales and post-sales, including discovery, demos, POCs, and architecture conversations, and reinforce consistent use of Cyberhaven’s value-selling methodology.
- Scale enablement impact through reusable technical content, hands-on labs, AI, performance data, clear governance, and measurement.
WHAT YOU’LL DO
- Own technical onboarding for SEs and other technical GTM roles, including role-based ramp plans, hands-on labs, readiness milestones, and certifications.
- Manage the technical training calendar, covering product deep dives, architecture, integrations, deployment, competitive landscape, and technical selling skills.
- Build and maintain hands-on learning resources, including demo environments, sandboxes, lab exercises, and POC playbooks, so teams can practice realistic customer scenarios.
- Create and deliver technical presentations, workshops, playbooks, and on-demand learning, from product internals to executive-level value stories.
- Partner with Product, Engineering, and Product Marketing to turn new features, releases, and roadmap updates into clear, timely enablement.
- Reinforce adoption of Cyberhaven’s value-selling methodology among technical teams through training, coaching support for SE managers, POC and opportunity reviews, and targeted follow-up. Help SEs run discovery that ties technical capabilities to customer outcomes.
- Set and maintain standards for how technical content is organized, owned, and kept accurate, so teams can quickly find and trust what they need.
- Build role-specific development paths for SEs, Solutions Architects, and Customer Success Engineers, and convert SME knowledge into scalable training, certifications, and resources.
- Support GTM and SE leadership in executing Sales Kickoff, technical summits, and hands-on workshops.
WHO YOU ARE
- You bring a growth mindset, learn quickly, seek feedback, and have a bias for action.
- You have a strong technical background, such as Sales Engineering, Solutions Architecture, Customer Success Engineering, or Technical Training, and can go deep on a complex product yourself.
- You’re comfortable with cybersecurity and data security concepts (DLP, DSPM, insider risk, data lineage, cloud and SaaS security, endpoint security, identity, and AI security), or you learn adjacent areas quickly.
- You understand the enterprise technical sales cycle, including discovery, demos, POCs/POVs, architecture and security reviews, and technical win/loss, and what SE leaders need around coaching and performance measurement.
- You have built enablement programs, content, or labs in a growth-stage B2B technology company, working with a fast-changing product and a growing GTM team.
- You have helped teams adopt a value-selling methodology in a complex enterprise sales organization.
- You can assess an individual SE’s technical and selling skills, spot gaps, and build development plans that help them reach the next level.
- You have the credibility to earn respect from highly technical audiences as a content creator, facilitator, and presenter who can translate complex architecture and market dynamics into clear value stories for practitioners, CISOs, and executives.
- You are AI-forward and have practical experience using AI to improve enablement, such as content creation, call analysis, and coaching.
- Experience building customer-facing training or technical certification programs for product users is a plus.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Intercom’s Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Intercom’s suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
2–4+ years in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Canada Wide - Excluding Quebec
Workplace: Hybrid
Safe Software is looking for a DevOps III to join our FME Flow DevOps team. In this role, you'll help manage our CI/CD pipelines, Kubernetes clusters, and cloud infrastructure. You'll identify inefficiencies in our existing systems and make changes that streamline workflows and reduce cloud costs. Your work will remove friction for our development teams so they can build and test FME Flow as efficiently and securely as possible. As our FME Flow development team grows, the systems you build will need to scale with it. We have an immediate opening and are excited to find the right candidate to join our team.
ABOUT THE TEAM
As a part of the FME Flow DevOps team, youʼll join a group of talented DevOps Engineers who maintain the tools and infrastructure behind the platform used by our FME Flow developers on a daily basis. The team collaborates closely with the developers to understand what is needed to build FME Flow with great velocity. The FME Flow DevOps team is responsible for the cloud infrastructure and automations used by the FME Flow Dev teams. This team enables our developers to build FME Flow with speed while maintaining a high bar in quality.
WHAT YOUʼLL BE DOING
As a DevOps III at Safe Software, you will be contributing to the maintenance of infrastructure and pipelines that enable the development, testing, and delivery of our Cloud applications. This includes, but not limited to…
- Analyzing and Improving CI/CD Pipelines. Our CI/CD pipelines are very important for our developers, so we want to continuously improve our pipelines to provide faster feedback.
- Scripting and Automations. As engineers, we pride ourselves on speed and efficiency. We need to make sure our pipelines are automated with scripts to allow repetition.
- Monitoring and Updating Infrastructure. Using “infrastructure as code” principles, we continuously monitor and improve our infrastructure that supports our applications.
- Cloud Optimization. On the DevOps team, we take pride in being able to explore and incorporate new industry technologies into our processes. We strive to ensure that our AWS usage costs do not grow unnecessarily, using monitoring to make cost-saving enhancements to our systems.
DAY TO DAY RESPONSIBILITIES
- Fixing defects or adding new capabilities to our Cloud infrastructure
- Developing and maintaining software tools that aid our development teams.
- Practicing Kanban style Agile Development with Jira
- Researching and Learning new tools and technologies
- Reviewing and updating automation pipelines via Jenkins or GitHub Actions
- Participate in team meetings to provide updates and report newly-identified issues
- Finding, analyzing, and remediating infrastructure related security issues
QUALIFICATIONS, SKILLS, AND COMPETENCIES
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.
REQUIRED SKILLS:
- Technical skills:
1. Experience with managing Cloud infrastructure: (e.g. Amazon AWS, Google Cloud Platfrom
2. Experience with deploying applications with Docker and Kubernetes
3. You are familiar with scripting languages such as Python, Powershell and/or Bash
4. You have a working knowledge of databases and SQL.
5. You have implemented CI/CD pipelines and administered the systems (e.g. Jenkins, GitHub Actions)
6. Can efficiently work with different operating systems (e.g. Windows, Ubuntu)
7. Experience with A.I. Coding Agents. (e.g. Claude Code, GitHub Copilot)
- 3-5 years of DevOps or Platform Engineering or related work experience
- Effective communication skills
- Excellent planning, organizational and time management skills.
- Thrive in a fast-paced and dynamic environment – you are not afraid of fast-paced change!
DESIRED SKILLS / BONUS POINTS:
- A Bachelorʼs degree in a Computer Science, Computer Engineering or related field, or equivalent combination of education and related experience.
- You are self-motivated and proactive, with a strong desire to learn new tools and the latest technologies.
- You embrace working in a team-oriented environment, and have a passion for helping others.
- Experience with Web Application Development (e.g. Java, Javascript)
- Experience with modern IDEs. (e.g. VSCode, JetBrains)
- Experience with Kanban or other Agile methodologies.
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Development Engineer in Test II
Role Overview
We are seeking a Software Development Engineer in Test II (SDET II) to join our Video Codec Quality Engineering team, responsible for validating the software and hardware components of the PlayStation SDK's video codec stack. In this role, you will design, build, and maintain automated test frameworks and CI pipelines that ensure the reliability, performance, and correctness of codec technologies across PlayStation platforms. You'll work closely with codec developers and QE peers to catch regressions early, expand automated coverage, and help ship high-quality video encoding/decoding software and hardware to millions of PlayStation users.
Responsibilities
Design, develop, and maintain automated test suites for PlayStation SDK video codec software and hardware components
Build and maintain CI/CD pipelines using Jenkins to support continuous testing, nightly regression runs, and release validation
Develop and extend API-level test automation to validate codec SDK interfaces, functionality, and performance
Write robust, maintainable test code in C++ and Python to cover functional, regression, performance, and stress testing scenarios
Investigate test failures, triage bugs, and work with development teams to drive issues to resolution
Collaborate with codec developer teams to understand new features and translate requirements into test plans and automated coverage
Monitor test results and CI dashboards, proactively flagging quality risks and coverage gaps
Contribute to test infrastructure improvements, including tooling, reporting, and scalability of the automation framework
Document test plans, procedures, and known issues to support team knowledge sharing
Skills and Qualifications
Required:
Proven experience building and maintaining
CI/CD pipelines with Jenkins
3+ years of experience in software development in test, QA automation, or a related engineering role
Strong hands-on coding experience in
C++
and
Python
Experience designing and implementing
API test automation
frameworks
Solid understanding of software testing methodologies (functional, regression, integration, performance)
Ability to debug complex issues across software and hardware layers
Strong collaboration and communication skills, with experience working cross-functionally with development teams
Nice to Have:
Experience testing or working with
video codec technologies
(e.g., H.264, H.265/HEVC, AV1)
Familiarity with
AI agents
or applying AI/LLM-based tools to test automation and workflows
Experience with
GTest
or similar C++ test frameworks (e.g., Catch2, Google Mock)
Experience testing embedded systems, SDKs, or console/hardware platforms
Familiarity with performance benchmarking and profiling tools
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Canada Wide - Excluding Quebec
Workplace: Hybrid
Safe Software is looking for a fun-loving, talented DevOps Engineer who is interested in becoming part of one of the fastest growing data integration companies in the world! As a DevOps Engineer on our Public Cloud DevOps team, you will help enable our teams to develop our Cloud applications at a great velocity by providing a secure, reliable, and robust infrastructure. We have an immediate opening and are excited to find the right candidate to join our team.
ABOUT THE TEAM
On the Public Cloud DevOps team, we value providing high uptime for our services and highly efficient systems. We are responsible for architecting and maintaining a number of powerful infrastructure tools and pipelines that powers our Cloud applications, as well as maintaining many complex systems such as our CI/CD systems, Kubernetes clusters, internal developer tools, and the many automated services that maximize the efficiency of our developers. Ultimately, we enable our teams to develop and deploy our Cloud applications to a secure, reliable, and robust infrastructure.
WHAT YOU'LL BE DOING
As a DevOps II at Safe Software, you will be contributing to the maintenance of infrastructure and pipelines that enable the development, testing, and delivery of our Cloud applications. This includes, but not limited to…
- Monitoring and Updating Infrastructure. Using “infrastructure as code” principles, we continuously monitor and improve our infrastructure that supports our applications.C
- Cloud Optimization. On the DevOps team, we take pride in being able to explore and incorporate new industry technologies into our processes. We strive to ensure that our AWS usage costs do not grow unnecessarily, using monitoring to make cost-saving enhancements to our systems.
- Analyzing and Improving CI/CD Pipelines. Our CI/CD pipelines are very important for our developers, so we want to continuously improve our pipelines to provide faster feedback.
- Scripting and Automations. As engineers, we pride ourselves on speed and efficiency. We need to make sure our pipelines are automated with scripts to allow repetition.
DAY TO DAY RESPONSIBILITIES
- Fixing defects or adding new capabilities to our Cloud infrastructure
- Developing and maintaining software tools that aid our development teams.
- Practicing Kanban style Agile Development with Jira
- Researching and Learning new tools and technologies
- Reviewing and updating automation pipelines via Jenkins or GitHub Actions
- Participate in team meetings to provide updates and report newly-identified issues
- Finding, analyzing, and remediating infrastructure related security issues
QUALIFICATIONS, SKILLS AND COMPETENCIES
- A Bachelor's degree in Computer Science, Computer Engineering or a related field, or an equivalent combination of education and related experience.
- 2-3 years of DevOps and Platform Engineering or related work experience
- Knowledge or experience with Docker and or Kubernetes.
- Knowledge or experience with Cloud Platforms: Amazon AWS, Google Cloud Platform, Microsoft Azure.
- You are familiar with scripting languages such as Python, Powershell and/or Bash
- You have a working knowledge of databases and SQL.
- You are self-motivated and proactive, with a strong desire to learn new tools and the latest technologies.
- Excellent written and verbal communication skills.
- Excellent planning, organizational and time management skills.
- Thrive in a fast-paced and dynamic environment – you are not afraid of fast-paced change!
- You are a critical thinker with a curious mind and a love for problem solving.
- You embrace working in a team-oriented environment, and have a passion for helping others.
BONUS POINTS
- Experience with CI/CD Tools or Platforms (e.g. Jenkins, GitHub Actions)
- Experience with Kanban or other Agile methodologies.
- Experience with different operating systems (e.g. MacOS, Ubuntu).
- Experience with popular IDEs. (e.g. Visual Studio, VSCode)
- Experience with A.I. Coding Agents. (e.g. Claude Code, GitHub Copilot)
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: Canada Wide - Excluding Quebec
Workplace: Hybrid
Safe Software is looking for a DevOps I to join our DevOps team. As a DevOps I, you will support the team by implementing and maintaining tools and processes that enable automated software development, testing, and deployment. You will assist with CI/CD pipeline development, cloud infrastructure management, and operational support while building your expertise in modern DevOps practices. Your contributions will directly improve the efficiency, reliability, and quality of our software delivery processes. We have an immediate opening and are excited to find the right candidate to join our team.
ABOUT THE TEAM
As part of the DevOps team, you’ll join a group of DevOps engineers, software developers, and IT professionals who work collaboratively to plan, build, support, and continuously improve the tools, infrastructure, and processes that enable reliable software development and delivery. The DevOps team is responsible for developing and maintaining CI/CD pipelines, supporting and managing cloud-based environments and services, monitoring system performance and reliability, maintaining software configuration and deployment processes, managing source code repositories and integration practices, troubleshooting operational issues, and driving continuous improvements that enhance the speed, quality, and efficiency of software development and delivery.
WHAT YOU’LL BE DOING
As a DevOps I, you will:
- Assist in the development and maintenance of CI/CD pipelines to automate software development and deployment processes.
- Support the configuration and management of cloud-based environments and services.
- Collaborate with software developers and IT staff to resolve system issues and optimize performance.
- Monitor and report on system performance, recommending and implementing improvements as needed.
- Help maintain code repositories, ensuring best practices in version control and integration are followed.
- Engage in ongoing learning to improve skills in DevOps methodologies and tools.
QUALIFICATIONS, SKILLS, AND COMPETENCIES
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.
Required skills:
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 1-3 years of experience in software development or system administration, with some exposure to DevOps practices.
- Understanding of software development and deployment processes used within the technology or software industry.
- Technical skills:
1. Basic knowledge of scripting languages (e.g., Python, Bash) ○ Familiarity with infrastructure as code (IaC).
2. Understanding of CI/CD tools and processes.
3. Understanding of benefits and drawbacks using AI coding agents like Claude in a production environment.
- Effective communication skills:
1. Strong teamwork and collaboration skills.
2. Effective communication abilities.
3. Problem-solving aptitude.
DESIRED SKILLS/BONUS POINTS:
- Quick learner with a strong interest in DevOps culture and practices. Ability to adapt to new tools and technologies rapidly.
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: Budapest, Hungary
Workplace: remote
We're Novakid, the next-generation early English learning environment that allows kids around the world to learn English efficiently, through play and fully remote practice with certified professional teachers.
Think cutting edge technology like AI-powered games and training apps that promote English speaking and comprehension based on the use of authentic content in English language. Think certified professionals with years and decades of expertise in children's psychology and learning methods.
“Our Vision is to change the way ESL children learn English by making it more engaging, elective, fun, and accessible. The ability to master the English language from an early age is critical to achieving a path of greater success and fulfillment, socially, emotionally, academically and professionally.” – Max Azarov, Founder
About the Role
Novakid is investing heavily in its brand, and we want films that move people. We’re looking for an AI Film Director to create brand films with a movie-level finish, using the latest generative AI tools.
You’ll take each film from brief to final master: from taking the brief to storyboard, AI generation, edit, colour and finishing. You’ll work with our sound engineer on music and sound. Our video production team covers Novakid’s day-to-day content; your focus is our hero brand films, made for families around the globe (motion graphics and 3D/compositing chops are a real plus). This is a full-time, hands-on role in the Creative team, reporting to our Head of Creative.
Key Responsibilities
Direct and deliver cinematic brand films from brief to final master
Turn briefs from the Head of Creative and Brand Director into emotional, story-driven concepts that stay true to Novakid’s brand voice and visual identity
Create and own Novakid’s AI film style guide (characters, worlds, look and feel) so characters and style stay consistent from film to film
Refine AI output by hand (retouching, compositing, redrawing, colour grading) until every frame has a movie-level finish
Work with our sound engineer on music, sound design and voice-over, including localized versions for our key markets
Plan each film’s schedule and budget (tools, generation credits, freelancers when needed) and deliver on time
Keep up with AI film tools and bring in new techniques that raise quality or speed
Follow responsible AI practices with our Legal team: clear AI labelling, consent for any real person’s likeness or voice, and commercial rights to everything we publish
Strong design background alongside video production and AI prompting skills.
Can build automated content-production workflows using AI agents, APIs or workflow tools.
Own the voice acting and dubbing pipeline: work with an external casting/dubbing agency, or with per-language actor leads who source and manage further talent for their own language, to cast, record and quality-check localized voice content, attending recordings yourself to protect creative and brand quality
Explore where AI voice generation fits for the existing video editors on lower-complexity projects, and build a lightweight workflow so they can use it without pulling in the full unit
Integrate the AI Video Production Unit into the wider creative organization, with clean handoffs to the video editors team and the Lead Producer so both tracks reinforce each other instead of duplicating work
What you’ll have…
A portfolio of complete AI films, not just a showreel, with consistent characters and coherent storytelling
Proven experience directing cinematic, emotionally resonant brand or narrative films, combining traditional film craft with current, hands-on AI video experience (image-to-video, AI-assisted VFX)
Strong visual fundamentals: composition, colour, lighting and storytelling, with a design background and the eye to judge and fix AI output
Editing and finishing skills: Premiere Pro or DaVinci Resolve (including colour grading), plus Photoshop, Illustrator and After Effects for fixes and compositing
Motion graphics and 3D/compositing skills (e.g. Cinema 4D, Maya, Nuke, After Effects) are a strong plus
Experience leading a small technical-creative team (e.g. prompt engineers, a cinematography lead, or similar hybrid creative/technical roles)
Familiarity with voice acting and dubbing production, whether managing an external casting agency or per-language talent leads
Able to deliver a film a month on your own: organised, reliable on deadlines, and comfortable setting up a process from scratch, since this is a new discipline at Novakid
Collaborative: you’ll work closely with Brand, our sound engineer and the video production team
Comfortable defining process as you go, this is a new production discipline at Novakid, not an established playbook
English fluency; other languages are a real plus given the multi-market, multi-language scope of this role
What Success Looks Like (first 6 months)
First 3 months
Your workflow from brief to final master is set up and documented
Version 1 of Novakid’s AI film style guide is in place (characters, look, reference library)
2–3 brand films delivered and approved by the Head of Creative and Brand Director
First 6 months
Minimum of one film every month, each with a movie-level finish (5–6 films delivered in total)
Characters and look stay consistent from film to film
The Head of Creative and Brand Director trusts that every film meets Novakid’s creative and brand standards without needing heavy oversight.
Every film on time and within budget, with what we learn from each film’s performance feeding into the next
We Offer
Make an impact: Improve the lives of children around the world.
Grow with us: Opportunities for professional development and career advancement.
Thrive in a collaborative culture: Join a diverse and supportive team that values creativity and innovation.
Flexible work environment: Enjoy the freedom to work remotely.
Location: Cluj, Romania; Croatia Remote; Italy Remote; Bucharest, Romania; Poland Remote; Portugal Remote; United Kingdom; Czech Republic
ABOUT THE ROLE
Cyberhaven is building Flow, a unified data security platform spanning Human Data Security, Agentic Data Security, and Data Security Posture Management. The people who use it are security analysts, insider-risk investigators, and data protection leaders — experts doing demanding work under time pressure, who live in our product all day. And increasingly they are not working alone: AI agents are becoming actors inside the enterprise and inside our product, which means the experience we design now has to serve both the human doing the judging and the agent doing the work.
We're looking for a Senior Product Manager focussing on endpoint capabilities in a fast growing startup with an innovative technology. You will work directly with the company’s top executives and the founders to drive the company vision, seeing it through the customer’s eyes, and rally engineers to enhance and expand the endpoint capabilities.
WHAT YOU'LL DO
- Develop and lead the product strategy and vision for Cyberhaven’s endpoint sensor capabilities.
- Collaborate with cross-functional teams to design, build, and launch endpoint capabilities that answer key data detection and response use cases.
- Closely interact with Cyberhaven’s current and prospective customers to deeply understand their spoken and unspoken needs, as well as the actual and perceived value of the Cyberhaven product to them.
- Keep track of industry trends in cybersecurity and adjacent markets to help Cyberhaven identify new market opportunities. Research the competition to deeply understand competitive products functionality, pricing, and positioning, as well as how these products are perceived by buyers and industry analysts.
- Lead endpoint product development initiatives, from conceptualization to deployment, ensuring the integration of cutting-edge AI technologies to address insider threats effectively.
- Prioritize product roadmap to follow the product vision while ensuring that product is easy to sell and empowers sales to achieve near- and long-term revenue objectives, as well as drives the highest level of customer satisfaction.
- Communicate product requirements and vision to the Engineering team. Write, edit and prioritize user stories; constantly communicate with engineers to clarify and refine user stories; track user stories as they’re being developed; set, track and enforce the Definition of Done.
- Write and maintain clear requirements documents, ensure everyone on the team always understands what and why something is being built by the company.
- Be an external spokesperson for the company, maintain social media presence and speak at conferences. Partner with Marketing on product announcements and launches.
WHO YOU ARE
- 5+ years of experience of managing successful enterprise security products to drive fast-growing businesses
- Experience with cross platform endpoint software and endpoint telemetry collection and other areas of endpoint security e.g. EDR, EPP, DLP is required.
- Experience with large scale endpoint software deployments and the ability to consider the implications to users and the business.
- A history of managing successful enterprise products in early-stage startups, skillfully balancing limited engineering resources with high pressure for features and quality from customers and sales teams
- Must be comfortable, effective, and clear at communicating with company executives, customers, and engineers, and collaborate with a variety of internal groups including customer success/services, engineering, marketing, and sales
- Ability to build rapport with customers, prospects, analysts, and competitors, as well as the ability to leverage your existing network to gather market and product intelligence
- Deeply understand technology, have a strong intuition to estimate the complexity of product features, and ability to speak a common language with the engineers
- Experience managing scalable enterprise software platforms, building a product that meets the needs of large enterprises (RBAC, Directory Integration, Enterprise software deployment, performance management etc.)
- Proven history of developing products that can meet the needs of a wide variety of large enterprise customers, yet can be built efficiently by engineering
- Experience working closely with UX designers, customers, and engineers to create modern user interfaces that simplify the lives our customers
- Experience with data-driven approach to product decisions
- Availability to frequently communicate with a distributed engineering team in Central European time zone and other teams in the US time zones
- Located in Europe
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Utah | Remote
Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we're all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We're leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.
Essential Job Duties
We're looking for a Sr. Product Manager to own the discovery layer for all of our platform data, and the program that makes every product domain consumable by AI. Our canonical data model defines what the data is. This role makes it findable, documented, quality-scored, and safe for an AI agent to consume.
Every AI feature we ship gets faster or slower based on how well you do this job. On a typical day you might onboard a domain team to the catalog, review an agent-readiness assessment against the bar the program sets, and decide which domains migrate next based on where AI features are blocked.
You will:
Own the data catalog as a product: domain onboarding, metadata and documentation standards, data quality signals, and a search and discovery experience that works for internal builders and AI agents.
Run our AI-ready domain program, including the assessment bar, the migration sequence, and the dated plan that takes every product domain to a state AI agents can consume.
Sequence catalog population by consumption demand, so the domains AI features need first get onboarded first.
Partner with the owner of our canonical data model so catalog entries conform to its entity definitions instead of inventing parallel ones.
Own readiness measurement: publish per-domain readiness status that leadership can act on, and hold the line that "assessed" and "ready" are different states.
Own the context and signal surfaces that agents draw on as they move from proof-of-concept to platform capabilities, including the standards for which signals agents may use.
Work with legal and security counterparts on data classification, consent boundaries, and what AI agent consumption of each domain requires.
Success in the First 180 Days
Complete catalog onboarding for the leading domains on our readiness assessment list, with documented quality signals.
Publish a readiness scoreboard that shows every domain, its state, its blocker, and its date.
Establish a domain onboarding playbook so domain teams can onboard to the catalog themselves, without needing you.
Deliver the first dated batch of domain migrations on the path to migrating every product domain.
What You Need to Get the Job Done
You feel aligned with the BambooHR values.
5+ years of product management experience in data platforms, data infrastructure, developer tools, or adjacent technical products.
Technical depth in metadata, data contracts, or data quality. You can read a schema, challenge a readiness claim, and tell documentation from documentation theater.
Program instincts: you're comfortable running a multi-team migration with a scoreboard, dates, and named owners.
Proven ability to drive alignment across teams without direct authority.
You can drive readiness work in domain teams that own the roadmap you depend on but not the outcome you're accountable for.
You hold the quality bar when the pressure is always to mark domains "ready" faster.
You can build for two consumers at once: human builders who need discovery and documentation, and AI agents that need machine-readable contracts and guardrails.
You can explain a readiness decision clearly and directly to both technical and non-technical audiences.
Self-directed and entrepreneurial: you identify the next constraint without waiting for direction.
What Will Make Us REALLY Love You
Experience with data catalogs, governance tooling, or master data management.
Exposure to AI and large language model (LLM) feature development, and what makes data usable by agents in practice.
Product experience with graph or relationship-querying capabilities.
What You'll Love About Us
A
Great Company Culture
that has been recognized by multiple organizations like
Inc
, and
Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our
benefits that benefit you
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy,
click here
.
Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our
General Privacy Notice
and
California Privacy Notice
for more details.
See our
AI Guidelines for Candidates
for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
Location: Texas, Illinois
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Associate Customer Engineer provides expert technical support to high-value customers, and partners resolving complex issues and proactively ensuring system health. They also play a key role in mentoring customer engineers and sharing knowledge to enhance overall customer satisfaction and product improvement.
Job Duties and Responsibilities:
Handle highly complex technical problems for our customers that include technical configuration, workflow compilation, lambda code debug, integration and JSON knowledge. Primarily aligned for concierge and premier success plans customers.
Resolve customer technical issues through diligent research, reproduction, and troubleshooting.
Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
Provide high-quality customer engineering assistance that results in high customer satisfaction.
Serve as a subject matter expert in multiple product features for supporting, enhancing, and fixing solutions that support a rapidly growing business at a massive scale.
Attend meetings with clients to analyze, troubleshoot, and diagnose problems
Resolve customer issues and ensure appropriate ticket investigation and resolution quality.
Share and develop best practices with team members to enhance the quality and efficiency of technical support and contribute to the knowledge base.
Participate in rapid response teams that include engineering and DevOps to be the face of the customer in communications and feedback
Actively monitor tenant-level alerting tools and participate in collaborative communications for escalation prevention.
Provide input on product and service-related enhancement requests back to Engineering, Product Management, Sales, and Marketing teams. that will improve our customers' successful use of our products and drive adoption.
Understand and keep up-to-date on the latest product functionality, its dependencies, the underlying architecture, and its operational impact.
Participate in a 24/7 on-call rotation, providing after-hours support for critical issues.
Enhance the quality and efficiency of technical support and contribute to the knowledge base.
Proactively communicate to avoid escalations and negative customer satisfaction.
Author technical documents on common issues and solutions to build the knowledge base and participate in communities.
Support weekend shifts on a rotational/as-needed basis if requested.
Other duties and responsibilities as assigned.
Skills You Must Have:
Bachelor's degree in Computer Science or equivalent field of study.
Programming (Python, Java) and solid understanding of cloud technologies.
Have completed two or more Internships during the undergraduate or graduate studies.
Motivated to learn and adopt new technologies demonstrated by having taken certifications
Troubleshooting and debugging skills demonstrated by curiosity in determining solutions and workarounds for problems in hand.
Problem solving and analytical skills.
Skills That Are Nice to Have:
MS in computer science or equivalent experience preferred.
Experience with NoSQL databases (Cassandra, Elastic Search, DynamoDB preferred), and distributed indexes is a plus.
Object oriented programming and designs, Data Structures and Algorithms
Experience in data management, master data management, analytics, and big data platforms and technologies.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$61,000
—
$114,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Yerevan, Armenia; Vienna, Austria; Brussels, Belgium; Sofia, Bulgaria; Zagreb, Croatia; Praha 114, Czechia; Paris, France; Nicosia, Cyprus; Tallinn, Estonia; Tbilisi, Georgia; Berlin, Germany; Athens, Greece; Budapest, Hungary; Rome, Italy; Dublin, Ireland; Riga, Latvia; Valletta, Malta; Vilnius, Lithuania; Podgorica, Montenegro; Oslo, Norway; Amsterdam, Netherlands; Chișinău, Moldova; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Bratislava, Slovakia; Madrid, Spain; Ljubljana, Slovenia; Ankara, Türkiye; Kyiv, Ukraine; London, United Kingdom
Workplace: fully
About Replika
In 2017, no one knew what AI was supposed to be. We built the world's first consumer AI app. Two million people showed up in two months. Today it's over 40 million, and the thing they keep telling us hasn't changed: it helped. It made their life better, steadier, a little less alone.
Most AI is built for tasks, not for people. It gives you answers, but it doesn't care what you do with them. AI doesn't just need intelligence. It needs intention. Because the real question isn't just what AI can do. It's what AI is for.
When the world's leading researchers wanted to understand whether AI could actually change someone's life, they studied Replika, because there was nothing else to study. What they found at Stanford, at Harvard, across years of research, was that Replika doesn't replace human connection. It deepens it. People become more social, more confident, more themselves. Not in theory. In their actual lives.
Every major AI company talks about their mission for humanity. None of them has ever clearly said what they're trying to do for a single person. We will. We want to help you flourish in real life. Not become a better version of yourself, just more yourself. Strong relationships. Better health. Meaning. Momentum. A life that feels worth living while you're living it.
We're building the kind of AI that follows up. That knows the people in your life and nudges you to reach out when it matters. That sends you a poem, just because. The goal is conversations that lead somewhere real. Maybe it's a text you send to a long lost friend. A hobby you pick up again. A moment you show up for yourself.
Everyone else is building AI that thinks. We're building AI that cares.
Senior Product Engineer, Mobile
About this role
We need a senior engineer who can build across the whole Replika product: iOS, Android and backend. Two engineers carry all of our app work today, and there's more to build than they can ship. New product features, and the monetization features that pay for them.
This isn't a big company role. There's no org to slot into and no layer between you and the decision. You'll work directly with our CEO, product manager, designer and engineering lead in a tiny team, own features end to end, and turn ideas into product while the idea is still taking shape. You'll be expected to have an opinion, push back when a spec doesn't hold up, and then build it.
Most of the time that means moving fast. When a problem deserves real thought, you slow down and think it through. Rough is fine early on. It's not fine as a final product.
What You’ll Be Doing
Own features end to end across iOS, Android and backend, from the idea to the thing users actually touch.
Build the product features users notice, from avatars to new ways to spend time with their Replika.
Build the monetization features in the apps, like paywalls, offers and pricing tests, with our growth team.
Turn ambiguous ideas into something concrete without waiting for every question to be answered first.
Push back on specs that don't hold up, and make the case for the version that does.
Talk to people. Unblock people. Nobody here works in a silo.
What We’re Looking For
5+ years of professional software engineering experience.
You've built and shipped consumer mobile apps that reached real users.
Native depth on one platform (Swift on iOS or Kotlin on Android), and features shipped on the other.
You are not shy of backend development. API design is your bread and butter. You can ship the API your feature needs.
A track record of driving complex features end to end, not just incremental improvements and refactors.
You love coding and agentic engineering, and use every tool available to move faster.
Design intuition and taste. You can tell when something feels wrong before anyone tells you.
You shape what gets built and build it yourself.
Fluent English. You can write a spec, or argue against one, without it needing a rewrite.
Bonus Points
You've been a founding engineer, or early enough somewhere that you built things from zero.
Backend experience in Python (we use FastAPI) or any JVM Language (we use Scala).
In-app purchases and subscriptions on the App Store and Google Play.
Real-time features: chat, voice, animation.
You've shipped consumer products where a lot of people felt the difference.
You've run A/B tests and used product analytics to decide what ships.
What You’ll Get
Unlimited access to the latest AI coding assistants.
Flexible job schedule and generous vacation policy.
Direct impact on millions of worldwide users within months.
Push the boundaries of applied AI in a consumer setting.
Fully remote, able to work CET hours.
Location: Denver
🏥 ABOUT SAILOR HEALTH
Sailor Health http://sailorhealth.com/ is on a mission to to reinvent the aging experience in America. Getting older in America is tough: 90% of seniors live with chronic health conditions, 40% feel isolated, and older adults have the highest suicide rates of any age group. Sailor exists to change that.
Sailor Health is building the health & wellness platform for aging. Covered by Medicare, we offer virtual mental health care, wellness classes, care navigation, and AI care agents. Our vision is to become the trusted household name for older adults in America, setting a new standard for aging with dignity and honor.
We are proud to serve thousands of patients across 50 states and to accept Medicare (the majority of our patients pay $0 out of pocket). We are also honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health.
⭐ ABOUT THE ROLE
At Sailor Health, our Provider Partnership team is at the heart of everything we do. They are the bridge between Sailor and the health systems, primary care practices, senior living communities, home care agencies, and community organizations that support older adults every day.
As the first Provider Partnership Manager in Denver, you will help launch Sailor in a brand-new market serving millions of seniors. This is a highly entrepreneurial opportunity where you’ll build Sailor’s local presence from the ground up. You’ll be in the field developing relationships across the healthcare ecosystem and establishing Sailor as the trusted behavioral health partner for older adults in the market.
This is a uniquely meaningful role. Because of our focus on senior mental health and insurance-covered care, you’ll often be the only person in the room doing what you do. Every conversation is an opportunity to advocate for an overlooked population and expand access to care for older adults who too often fall through the cracks.
At Sailor, we lead with our why, and you’ll represent that mission every day in the communities you serve.
💻 WHAT YOU’LL DO
- Build Referral Partnerships: Develop relationships with physicians, care coordinators, social workers, assisted living facilities, and senior-focused organizations. Educate providers and office staff on Sailor Health’s services, patient eligibility, and referral workflows
- Own Territory Growth: Grow referral volume across your market by developing new partnerships, managing relationships with high-priority accounts, and driving consistent outreach across the local healthcare ecosystem.
- Operate in the Field. Spend 4–5 days per week meeting partners in person across your territory. Attend community events, provider meetings, and networking opportunities
- Collaborate Cross-Functionally. Partner closely with clinical, operations, and patient experience teams to ensure a seamless referral and onboarding experience. Share market feedback to improve provider experience, patient activation, and growth strategy. Help refine outreach processes, messaging, and partnership playbooks as the company scales
- You're comfortable with range. You can give a presentation to 20 providers and walk into a solo PCP's office to build a 1-on-1 relationship. You're strategic at the territory level and granular on follow-up.
✅ IDEAL QUALIFICATIONS & SKILLS
At Sailor, we value character over experience. If the below points sounds like you, we’d love to hear from you.
- You have empathy AND hunger. You're someone who connects authentically with older adults while having the relentless drive to turn that care into results. You hit goals and you keep people at the center.
- You've built relationships from scratch in high-activity sales/development roles. Whether medical sales, pharma, recruiting, business development, or community organizing—you've prospected, handled rejection, built pipelines, and converted. You know how to move from no to yes.
- You're entrepreneurial and resourceful. You learn quickly, operate well in ambiguity, and take ownership without waiting for the perfect playbook.
- You have exceptional attention to detail. You stay organized, maintain a clean CRM, follow through consistently, and ensure partners, patients, and teammates have a high-quality experience at every touchpoint.
- You genuinely believe in the opportunity and mission. Senior behavioral health is deeply underserved, and you’re excited by the chance to help build the trusted behavioral health partner that changes how older adults access care.
🚀 OUR OFFER TO YOU
- 💰 Competitive salary and uncapped variable compensation tied to performance
- 🩺 Comprehensive benefits, including medical, dental & vision insurance
- 🚗 Field-based reimbursement mileage at IRS rates
- 🍱 Company card for provider meals and engagement
- 🌴 Flexible PTO and sick days
- 🕺🏻 Friendliest and most dynamic team culture that actually care about you
- ✚ We are a small team looking for people that can develop into leaders as we grow
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Ecosystem Operations Manager at GitLab, you'll own the technology, processes, and operational infrastructure behind our channel, distribution, original equipment manufacturer (OEM), global systems integrator (GSI), and managed service provider (MSP) partnerships. You'll shape how our partners go to market, serving as the primary process owner for deal registration, partner programs, partner quote-to-cash, and partner attribution. You'll combine operational strategy with hands-on execution, using artificial intelligence (AI) to automate workflows and help ecosystem operations scale.
What you'll do
Design and govern end-to-end partner processes, including deal and referral registration, service attach, two-tier distribution, rules of engagement, and quote-to-cash. Partner with Deal Desk and Billing on resale, distribution, OEM, GSI, and MSP transaction workflows, and resolve complex registration, quoting, and billing escalations.
Own operational execution of partner tiering, onboarding, certification compliance, not-for-resale (NFR) licenses, rebates, and incentives, including eligibility tracking, approval routing, and payments.
Own and administer the partner technology ecosystem, including Impartner partner relationship management (PRM), Salesforce customer relationship management (CRM) partner objects, deal registration, and partner portals. Maintain system health and data integrity, and co-manage vendor roadmaps, renewals, and service-level accountability.
Partner with Revenue Technologies and Systems to maintain integrations across partner platforms, Salesforce, enterprise resource planning (ERP), quoting, billing, and financial systems, including partner attribution and compensation data flows. Lead prioritization and user acceptance testing (UAT) for implementations, migrations, and platform enhancements with IT and Enterprise Applications.
Own the ecosystem data model and work toward one standard partner attribution record across the customer lifecycle. Serve as a resource for Ecosystem Sales, partners, and internal teams on attribution, territory, and compensation-impacting data, and maintain reporting and dashboards as a single source of truth for partner pipeline, registration activity, and program performance.
Lead ecosystem month-end close with Deal Desk, Compensation, Accounts Receivable, and Finance, covering opportunity corrections, partner splits, territory review, and reconciliation.
Identify, build, and deploy AI agents to automate workflows such as deal registration routing, NFR provisioning, partner data quality checks, and reporting. Evaluate processes for opportunities to reduce manual effort, improve consistency, and shorten cycle times.
Maintain the authoritative ecosystem process map, runbooks, and training materials. Support tool configuration, testing, and end-user training. Own channel price files and partner quoting for product launches and stock keeping unit (SKU) changes. Coordinate improvements with operational peers, IT, Finance, Product, and Legal through GitLab Work Items.
What you'll bring
Experience in business-to-business software-as-a-service channel or partner operations, with direct ownership of ecosystem workflows and the ability to work independently in a remote environment.
Hands-on experience with Impartner or an equivalent PRM platform, including deal registration and partner portal administration.
Strong working knowledge of Salesforce CRM, including partner objects, opportunity management, Flow, validation rules, reports, and dashboards.
Deep familiarity with resale, two-tier distribution, deal registration, rules of engagement, partner discounting, and partner quote-to-cash, plus an understanding of OEM, GSI, and MSP transaction structures and operational requirements.
Direct experience operating partner programs, including tiering, certification compliance, rebates, and incentives, with responsibility for execution and compliance.
Experience designing and documenting complex operational processes for distributed teams, translating business needs into detailed system requirements and configuration, and leading user acceptance testing through release.
Hands-on experience using AI tools and building agents to automate operational workflows, from evaluating opportunities to delivering working solutions.
Experience resolving ambiguous operational escalations across systems, teams, and partner relationships, and aligning Deal Desk, IT, Finance, Compensation, Legal, and Sales around operational changes.
About the team
Our Ecosystem Operations team works closely with Systems, Revenue Technologies, Deal Desk, Ecosystem Programs, Enablement, Finance, Compensation, and Legal. We enable consistent execution across Ecosystem Operations Specialists and cross-functional partners. You'll also partner with the Senior Hyperscaler Operations Manager, who owns Amazon Web Services and Google Cloud operations, on shared systems, the ecosystem data model, and month-end close.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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seniorCluj, Romania; Croatia Remote; Italy Remote; Bucharest, Romania; Poland Remote; Portugal Remote; United Kingdom; Czech Republic; Availability to frequently communicate with a distributed engineering team in Central European time zone and other teams in the US time zones
seniorUtah | Remote
Texas, Illinois
United Kingdom - Remote
seniorYerevan, Armenia; Vienna, Austria; Brussels, Belgium; Sofia, Bulgaria; Zagreb, Croatia; Praha 114, Czechia; Paris, France; Nicosia, Cyprus; Tallinn, Estonia; Tbilisi, Georgia; Berlin, Germany; Athens, Greece; Budapest, Hungary; Rome, Italy; Dublin, Ireland; Riga, Latvia; Valletta, Malta; Vilnius, Lithuania; Podgorica, Montenegro; Oslo, Norway; Amsterdam, Netherlands; Chișinău, Moldova; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Bratislava, Slovakia; Madrid, Spain; Ljubljana, Slovenia; Ankara, Türkiye; Kyiv, Ukraine; London, United Kingdom
Denver
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only