Location: ES - Barcelona, Spain
Scopely is looking for an
IT Support Technician II
to join our IT/Ops team in Barcelona on a on-site basis, working 5 days a week from the hub.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
The IT/Ops team keeps everything behind the scenes running smoothly and we make sure all teams are equipped and connected - whether across the office or halfway around the world. AV struggles? Don’t worry, we’ve got this.
What You Will Do
Run diagnostics, assess impact, and prioritize support requests, owning them through resolution with timely, empathetic communication
Troubleshoot ¡ workstation, connectivity, identity, and workplace-technology issues across macOS, Windows, iOS, and Android
Act as a subject-matter expert maintaining operational ownership, technical knowledge, and clear escalation paths
Employee onboarding, offboarding, device lifecycle, and access processes
Prioritize tasks based on impact and urgency
Administer and improve support processes, identifying opportunities to streamline, automate, and enable self-service
Understanding of industry-standard security best practices with a specific focus on data integrity and malware protection for workstations
Produce high-quality technical documentation, runbooks, standards, and knowledge-base content
Research and recommend innovative, automated approaches for system administration tasks that scale with the company's growth
Use AI responsibly to improve support while maintaining human oversight
Support our AV/VC platform (Zoom)
What We’re Looking For
At least 5 years of related IT support or service desk experience
Experience with macOS, Windows, iOS, Android, peripherals, business applications, and workplace technology
Working knowledge of Google Workspace, Microsoft 365, Okta, JumpCloud, Zoom, endpoint management, and identity/access controls
Hands-on experience with Jira Service Management or a comparable platform.
Experience with scripting and delivering process improvements or automation.
Strong English language skills are required for this role as we have a highly diverse and global business
Should have excellent interpersonal and communication skills and the ability to deal with users at all organizational levels
Decision making, time management, planning, communication, and end user service skills
Bonus Points
Experience with Jamf Pro, Meraki, NinjaOne/NinjaRMM, or similar platforms
Experience building prototypes, test cases, or small automation solutions
Relevant IT service management, cloud, endpoint, or security certification
Please submit your CV in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Crypto.com is hiring a Digital Trust and Resilience Specialist based in Hong Kong with a hybrid work format.
Задачи:
— Ведение и руководство процессами обеспечения безопасности, включая соответствие стандартам, проведение аудитов, оценку рисков, обучение и автоматизацию процессов соответствия.
Требования:
— Знание и опыт работы с ISO 27001, CISM, CISSP, CRISC, CISA, ISO 27701.
— Опыт работы с облачными технологиями, блокчейном и искусственным интеллектом.
— Понимание требований регуляторов HK SFC, HKMA, MiCA, CFTC.
— Навыки сбора доказательств и проведения тренингов по соответствию.
Условия:
— Гибридный формат работы в Гонконге.
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s products sit at the intersection of frontier AI, sensitive customer data, and critical business workflows. Our customers trust us to protect their information in an always-accelerating threat ecosystem, and security is how we foremost earn and keep our customers’ trust. We’re hiring an experienced Incident Response Handler to drive and ultimately lead incident response for security events. You will command incidents, coordinate containment, and enforce that real fixes are implemented, preventing recurrence. You’ll join a small, highly technical security team early in standing up a dedicated Detection & Response function, with real latitude to define how Harvey does incident response for years to come. Like the rest of Harvey’s security team, our program is built on offensive security experience - most engineers come from red-team, pentesting, or incident-response backgrounds, and we bring an attacker’s mindset to detection and response. This is an individual contributor role for someone who has operated in mature security organizations at leading technology companies and wants to help define incident response at one of the most important AI companies in the world.
WHAT YOU'LL DO
- Build strong relationships with key employees across the organization
- Participate in security incidents, leading investigations across cloud infrastructure, identity systems, corporate environments, and our AI platforms.
- Use, maintain, and contribute to an internally developed agentic SOC, fine tuned to Harvey’s threat environment
- Work cross functionally across technical and operational orgs, ensuring the right PRs ship and best policies are enforced
- Contribute to Harvey’s Detection & Response roadmap, including metrics, SLAs, threat modeling, and tabletop exercises for our most critical business risks.
- Work across teams to ensure incident follow ups are meaningfully closed
- Mentor engineers and incident responders, build playbooks and operational standards, and raise the security bar across the company.
WHAT YOU HAVE
- 3+ years of experience in Incident Response, Detection & Response, Security Operations, Threat Detection, or related security engineering disciplines.
- Experience participating in investigations and response efforts for complex security incidents in cloud-native environments.
- Deep understanding of attacker tactics, techniques, and procedures (MITRE ATT&CK and modern threat actor tradecraft).
- Experience with one or more major cloud platforms (AWS, GCP, Azure), plus strong knowledge of operating systems, networking, and identity systems.
- Experience building security automation and tooling, with strong scripting or software engineering skills in Python, Go, or similar languages.
- Experience communicating incident status and risk to senior leadership.
COMPENSATION
$133,600 - $200,400 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-ES2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s products sit at the intersection of frontier AI, sensitive customer data, and critical business workflows. Our customers trust us to protect their information in an always-accelerating threat ecosystem, and security is how we foremost earn and keep our customers’ trust. We’re hiring an experienced Incident Response Handler to drive and ultimately lead incident response for security events. You will command incidents, coordinate containment, and enforce that real fixes are implemented, preventing recurrence. You’ll join a small, highly technical security team early in standing up a dedicated Detection & Response function, with real latitude to define how Harvey does incident response for years to come. Like the rest of Harvey’s security team, our program is built on offensive security experience - most engineers come from red-team, pentesting, or incident-response backgrounds, and we bring an attacker’s mindset to detection and response. This is an individual contributor role for someone who has operated in mature security organizations at leading technology companies and wants to help define incident response at one of the most important AI companies in the world.
WHAT YOU'LL DO
- Build strong relationships with key employees across the organization
- Participate in security incidents, leading investigations across cloud infrastructure, identity systems, corporate environments, and our AI platforms.
- Use, maintain, and contribute to an internally developed agentic SOC, fine tuned to Harvey’s threat environment
- Work cross functionally across technical and operational orgs, ensuring the right PRs ship and best policies are enforced
- Contribute to Harvey’s Detection & Response roadmap, including metrics, SLAs, threat modeling, and tabletop exercises for our most critical business risks.
- Work across teams to ensure incident follow ups are meaningfully closed
- Mentor engineers and incident responders, build playbooks and operational standards, and raise the security bar across the company.
WHAT YOU HAVE
- 3+ years of experience in Incident Response, Detection & Response, Security Operations, Threat Detection, or related security engineering disciplines.
- Experience participating in investigations and response efforts for complex security incidents in cloud-native environments.
- Deep understanding of attacker tactics, techniques, and procedures (MITRE ATT&CK and modern threat actor tradecraft).
- Experience with one or more major cloud platforms (AWS, GCP, Azure), plus strong knowledge of operating systems, networking, and identity systems.
- Experience building security automation and tooling, with strong scripting or software engineering skills in Python, Go, or similar languages.
- Experience communicating incident status and risk to senior leadership.
COMPENSATION
$133,600 - $200,400 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-ES2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Developer Success Engineer.
About the job
This position is needed to partner directly with developers integrating Stytch, guiding them through technical implementation design, answering architecture questions, and serving as a bridge between engineering and customer success. Throughout that path you’ll also be serving as the voice of the customer within Stytch and closing the feedback loop by ensuring their insights make it back to our Product, Design, and Engineering teams - or implementing improvements yourself. As the team grows, you’ll have more opportunities to contribute new features to Stytch and Twilio products through code.
Responsibilities
In this role, you’ll:
Build new features and fix bugs in Stytch and Twilio products.
Serve as a technical resource for customers when they have questions about our product.
Improve documentation and processes for internal and external stakeholders.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
A genuine drive to understand customer needs and concerns.
Troubleshooting — Deep curiosity, grit, and tenacity to dig into tough technical issues and track down root causes.
Hands-on programming experience in a major language, with 2+ years writing code to build, debug, or automate, in a support, solutions, or software engineering role.
Ability to debug others' code (customer integrations, SDKs, open-source libraries) and ship small, well-tested fixes in an existing codebase.
Familiarity with modern web services and APIs.
Demonstrated ability to communicate credibly and effectively at all levels.
Desired:
Experience with authentication protocols (SAML/OAuth), MFA, IdP.
Prior experience in a customer-facing technical role, such as technical support, solutions engineering, field engineering, etc.
Direct experience working on a dedicated software development or product team.
Location
This role will be remote and must be willing to work
East Coast
business hours.
Schedule
Ability to work non-standard, on-call rotation weekend and holiday hours.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until January 2nd, 2027 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Задачи:
— Выполнять задачи по исследованию безопасности одного из популярных браузеров, проверять имеющиеся уязвимости и proof-of-concepts на эксплуатируемость, писать рабочие эксплоиты, объединять эксплоиты в цепочки.
— Участвовать в процессе тестирования готовых эксплоитов, модифицировать и обновлять их при выходе новых версий ПО.
— Предлагать команде свои идеи и участвовать в обсуждениях по вопросам новых разработок и исследований.
Требования:
— Подтвержденный опыт написания эксплоитов или поиска критических уязвимостей (удалённое исполнение кода, повышение привилегий, выход из песочницы, обход защитных механизмов — RCE, LPE, SBX, mitigation bypasses) в одном из популярных браузеров (Chrome, Safari, Firefox, Samsung Internet, Edge) за последний год.
— Понимание архитектуры современных браузеров, умение работать с одним из движков JavaScript (V8, WebKit, SpiderMonkey), JIT, DOM, WebAssembly, CSP, CORS.
— Знание актуальных на данный момент классов уязвимостей и защитных механизмов браузеров, таких как PAC, JITCage, V8 Sandbox.
— Владение техническими инструментами, такими как C/C++, JavaScript, WASM, GDB, LLDB, WinDbg.
— Умение настраивать и использовать LLM для автоматизации исследовательских задач и кодогенерации proof-of-concepts, полурабочих и рабочих эксплоитов.
— Будет вашим преимуществом: умение искать уязвимости в браузерах, знание языков Java и Objective-C, опыт эксплуатации WebGL и ANGLE, опыт работы с Frida, Valgrind, Angr, опубликованные исследования по эксплуатации браузеров.
— Английский язык на уровне чтения технической документации.
Задачи:
— Обучать основам кибербезопасности.
— Помогать работать с крупными проектами.
— Содействовать становлению ученика как квалифицированного специалиста в будущем.
Требования:
— Начальный уровень знаний в Python, PostgreSQL, Linux и сетевых технологиях.
Условия:
— Бесплатное наставничество.
— Гибкий график, возможность обращаться 24/7.
Контакт для отклика: +998 95 571 28 29
Ссылка для отклика: https://t.me/UstozShogird
Задачи:
— Контроль эффективности обработки тикетов, обеспечение своевременных ответов и правильного сопровождения.
— Проверка технической точности и качества тикетов поддержки для соответствия внутренним стандартам.
— Составление и отслеживание анализа коренных причин (Root Cause Analysis).
— Предоставление обратной связи и руководство сотрудниками поддержки для поддержания стабильного уровня сервиса.
— Помощь в выявлении повторяющихся проблем и их эскалация в соответствующие команды для решения.
— Поддержка документации, помощь в ведении базы знаний и внутренних руководств.
— Подготовка отчетов и аналитики для директора технической поддержки о работе команды и операционных проблемах.
— Проведение анализа коренных причин для сложных и повторяющихся технических проблем, обеспечение точности и применимости выводов.
— Работа с командами уровня 3 и инженерными командами по эскалированным вопросам, предоставление технического контекста и поддержка в решении.
— Техническое руководство и обратная связь инженерам поддержки для улучшения качества устранения неполадок и анализа коренных причин.
— Поддержка и улучшение технической документации и базы знаний на основе выявленных проблем и опыта.
Требования:
— Опыт работы в технической поддержке, службе помощи или IT-операциях.
— Знание систем тикетов (например, Zendesk, Zoho, Jira, Freshdesk или аналогичных).
— Внимательность к деталям и способность анализировать данные поддержки.
— Хорошие письменные и устные коммуникативные навыки, умение давать конструктивную обратную связь.
— Организованность, надежность и способность координировать несколько приоритетов в быстром темпе.
— Техническая грамотность и готовность изучать новые инструменты и процессы.
— Отличное владение английским языком на уровне не ниже C1 для обеспечения четкой и эффективной коммуникации.
Условия:
— Возможность получить опыт руководства и обеспечить операционное совершенство.
— Наставничество и поддержка от директора технической поддержки.
— Совместная и поддерживающая рабочая среда.
— Потенциал карьерного роста внутри компании.
— График работы: требуется покрытие поддержки клиентов во второй половине дня, начиная с 14:00 по тихоокеанскому времени (PST).
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.
The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.
What You’ll Do
Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat.
Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines.
Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA.
Troubleshoot production issues, perform root cause analysis, and track incidents through resolution.
Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively.
Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases.
Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance.
Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes.
Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency.
Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities.
Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications.
Follow ITIL best practices across Incident, Problem, and Change Management processes.
Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders.
What You Bring
Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment.
Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis.
Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA.
Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls.
Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders.
Ability to work independently while also collaborating effectively within a global, cross-functional team.
Strong understanding of application dependencies, system components, interfaces, data flows, and business processes.
Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities.
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Задачи:
— Настраивать, внедрять и сопровождать сети LAN / WAN / WLAN.
— Устанавливать, настраивать и обслуживать коммутаторы, маршрутизаторы и другое сетевое оборудование.
— Выполнять модернизацию и замену оборудования в соответствии с проектными и техническими решениями.
— Участвовать в проектах внедрения и развития сетевой инфраструктуры заказчиков.
— Проводить обследование существующей инфраструктуры и собирать техническую информацию.
— Выполнять пусконаладочные работы, тестирование и ввод оборудования в эксплуатацию.
— Диагностировать неисправности сетевого оборудования, участвовать в устранении инцидентов и анализировать причины их возникновения.
— Работать с межсетевыми экранами и базовыми технологиями сетевой безопасности.
— Создавать тестовые стенды и проводить внутреннее тестирование оборудования и технических решений.
— Подготавливать спецификации оборудования и материалов.
— Вести и актуализировать техническую, исполнительную и эксплуатационную документацию.
— Взаимодействовать с техническими специалистами производителей оборудования и смежными командами.
— Консультировать заказчиков по вопросам эксплуатации внедрённых решений.
— Выезжать на площадки заказчиков в Москве для настройки оборудования, проведения обследований, тестирования и других технических работ.
Требования:
— Опыт работы с сетями передачи данных ориентировочно от 2 лет.
— Хорошее понимание принципов построения и эксплуатации IP-сетей.
— Знание принципов построения LAN / WAN / WLAN.
— Практический опыт настройки коммутаторов и маршрутизаторов.
— Понимание технологий VLAN, STP / RSTP, LACP, статической и динамической маршрутизации.
— Базовое знание OSPF.
— Понимание принципов работы NAT, VPN и ACL.
— Базовые навыки работы с межсетевыми экранами.
— Понимание технологий беспроводных сетей Wi-Fi.
— Навыки диагностики сетевых неисправностей и анализа состояния оборудования.
— Умение выполнять настройку оборудования по техническому заданию, сетевой схеме или проектной документации.
— Умение читать сетевые схемы и техническую документацию.
— Английский язык на уровне чтения технической документации производителей оборудования.
— Знания сетевых технологий примерно на уровне Cisco CCNA / Huawei HCIA Datacom либо сопоставимый практический уровень.
— Готовность работать с оборудованием разных производителей и осваивать новые технологии.
— Готовность к регулярным выездам на площадки заказчиков в пределах Москвы.
— Умение самостоятельно разбираться в технической задаче и системно подходить к поиску решения.
— Коммуникабельность и способность взаимодействовать с заказчиками и техническими специалистами.
Будет преимуществом:
— Понимание принципов работы BGP.
— Знание IPv6, QoS, RADIUS / 802.1X, SNMP и систем сетевого мониторинга.
— Понимание принципов построения отказоустойчивых сетей.
— Опыт работы с корпоративной сетевой инфраструктурой.
— Опыт настройки Wi-Fi-оборудования.
— Опыт проведения радиопланирования и радиообследований.
— Опыт работы с российскими сетевыми решениями.
— Опыт работы у системного интегратора.
— Наличие сертификатов Cisco CCNA, Huawei HCIA Datacom или сертификатов сопоставимого уровня других производителей.
Условия:
— Официальное трудоустройство по ТК РФ, полностью белая заработная плата.
— Уровень дохода: 150 000–180 000 рублей на руки в зависимости от опыта и технической экспертизы.
— График 5/2.
— Базовый формат работы: 4 дня в офисе, 1 день удалённо.
— Возможность дополнительной гибкости обсуждается индивидуально.
— Работа из офиса Intact и выезды на площадки корпоративных заказчиков в пределах Москвы.
— Рабочие выезды компенсируются компанией, включая корпоративное такси.
— Бесплатные обеды, фрукты, кофе и другие офисные бонусы.
— Корпоративная мобильная связь.
— Офис: Москва, БЦ Крылатский, Осенний бульвар, 23.
Задачи:
— Развёртывание приложений в test / production
— Развитие Infrastructure as Code
— Мониторинг и логирование
— Участие в диагностике и устранении production-инцидентов
Требования:
— 7+ лет опыта в DevOps / SRE / Platform Engineering
— Сильный production-опыт с Kubernetes, Docker и AWS
— Terraform, Crossplane, Helm / Helmfile
— GitLab CI, ArgoCD / FluxCD / Fleet
— Опыт с Service Mesh: Istio / Consul или аналоги
— Grafana Stack, VictoriaMetrics
— Опыт с PostgreSQL, SQL / NoSQL
— Глубокое знание Linux и сетевого стека
— Практический troubleshooting инфраструктуры и приложений
— Bash / Python для автоматизации
— Хороший рабочий English
— Будет плюсом: DevSecOps, Ansible, Golang
Условия:
— Полная занятость
Задачи:
— Настройка и поддержка проектов (Affiliate marketing);
— Обработка задач и запросов от клиентов и сотрудников;
— Выявление и устранение проблем в настройке продуктов;
— Написание статей и поддержка базы знаний компании;
— Поддержка проектов и ведение технических запросов совместно с QA/разработкой до проверки результата и закрытия.
Требования:
— Знание Русского и Украинского языка;
— 1-3 года опыта в технической или клиентской поддержке;
— Опыт работы с API;
— Знание основ HTML, CSS и JavaScript;
— Общее понимание HTTP;
— Навыки диагностики проблем в настройке цифровых продуктов;
— Высокий уровень ответственности и самостоятельности;
— Хорошие навыки коммуникации и письма;
— Аналитическое мышление;
— Дружелюбие к клиентам и сотрудникам;
— Искреннее желание помогать и доводить запросы до решения.
Условия:
— Удалённая работа.
Требования:
— Уверенный опыт администрирования баз данных, предпочтительно NoSQL, векторные базы данных будут плюсом
— Опыт работы с системами мониторинга, такими как Zabbix, Prometheus, Grafana и другие
— Опыт траблшутинга: мониторинг нагрузки, анализ логов, устранение причин сбоев
— Понимание планирования и реализации надежного резервного копирования
Условия:
— Работа полностью из офиса, гибридного или удалённого формата нет
— Компания Kaspi.kz работает с Highload, AI/ML-нагрузками и векторными базами данных
— Релокационная поддержка для кандидатов из других городов и стран
ОфисАлматы; Kaspi.kz http://Kaspi.kz/ — работа с Highload, AI/ML-нагрузками и векторными базами данных; кандидатам из других городов и стран — релокационная поддержка
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Are you ready to be at the heart of a global fintech leader?
Checkout.com http://Checkout.com is seeking a forward-thinking and technically curious Operations Center Engineer I to join our cutting-edge Global Operations Center. This is not your typical support role. You will be a vital part of the team that ensures the stability, performance, and security of the core infrastructure that powers our global platform.
Forget waiting for things to break. As an Operations Center Engineer, you will proactively monitor our complex hybrid environment, identify potential issues before they impact our services, and contribute to the automation that keeps us running at peak performance. You will gain hands-on experience with industry-leading technologies like AWS, Cisco networking, and Terraform, making a tangible impact on a global scale. If you are a problem-solver with a passion for cloud and infrastructure technologies, we want you on our team.
What You Will Be Doing:
- Proactive Monitoring & Incident Management: Serve as a first responder for alerts from our sophisticated monitoring systems, analyzing and troubleshooting issues across our cloud (AWS) and on-premise (Cisco) infrastructure.
- Infrastructure Operations: Take ownership of incidents, working with senior engineers to resolve complex technical issues and prevent recurrence.
- Automation & Efficiency: Utilize and contribute to our Infrastructure-as-Code practices, with opportunities to work with tools like Terraform to automate responses and deployments.
- Collaborative Problem-Solving: Work closely with Engineering, Security, and Application Support teams to ensure swift resolution of any service-impacting events.
- Process Improvement: Adhere to and help refine our ITSM and operational processes, ensuring we maintain the highest standards of service delivery and availability within our SLAs.
- Global Impact: Communicate effectively with stakeholders across the business during incidents and provide clear, concise updates.
About You:
- A degree in IT, Computer Science, Engineering, or a related field is a strong asset.
- While we welcome promising fresh graduates, 1-2 years of experience in a Systems, Network, Security, or NOC role would be an advantage.
- Foundational knowledge of cloud technologies is essential; hands-on experience or certifications in AWS are highly desirable.
- Familiarity with Cisco environments is a plus.
- Exposure to or a strong desire to learn Infrastructure-as-Code principles and tools like Terraform.
- Familiarity with monitoring tools (e.g., Datadog, Grafana, Prometheus, Nagios) and their role in a proactive operational environment.
- Excellent troubleshooting skills across Windows and Mac OS environments.
- A collaborative, can-do attitude with strong communication skills and the ability to perform under pressure.
- A deep-seated curiosity and eagerness to learn and grow in a fast-paced, global technology company.
- Flexibility to work on a 24/7 shift rotation, including weekends and public holidays, to ensure continuous global operations.
Join us at Checkout.com http://Checkout.com to build the future of commerce. If you are ready to launch your career in a forward-looking operational role and move beyond traditional support, apply now!
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Компания предоставляет инфраструктуру как сервис для дочек РТ.
Строим круглосуточную дежурную команду инженеров 2 линии.
График 2/2.
Задачи:
— Оперативное реагирование на обращение, соблюдение sla.
— Написание и поддержание в актуальном состоянии регламентов, инструкций и тд.
— Развитие системы мониторинга.
— Выполнение регламентных работ в смены с низкой нагрузкой (ночные смены).
— Настройка и проверка работоспособности систем РК.
— Сложные задачи передавать следующей экспертной команде, сопровождая логами и прочей диагностической информацией.
Ожидаемые компетенции:
Продвинутый уровень:
— Windows Server, AD, CA, DNS, GPO, TS
— Exchange
— VMware, Veeam
— Zabbix
В дальнейшем стек будет постепенно меняться в сторону импортозамещения
Базовый уровень:
— Redos, Alt linux, Astra linux
— Ansible
— Bash, Python, PS
— Docker
— Nextcloud
Условия:
— Формат работы 2/2, удалённо
— Занятость полная
— Зарплата 150 000-180 000 ₽ gross
— Ежегодная премия 15%
— Оформление по ТК, ДМС
Задачи:
— обслуживать системы резервного копирования Veeam, Proxmox Backup, Кибербэкап
— создавать, администрировать и контролировать выполнение заданий резервного копирования объектов ИТ-инфраструктуры (виртуальные и физические серверы, базы данных, конфигурации сетевого оборудования и пр.)
— создавать, администрировать и контролировать выполнение заданий резервного копирования на отчуждаемые носители (ленточная библиотека)
— выполнять работы по организации тестовых сред, организовывать регулярные работы по тестовому восстановлению компонентов ИС с целью контроля их целостности и работоспособности после восстановления из резервных копий (тестирование резервных копий)
Требования:
— знание основ и принципов построения современных серверов (производители HPE, Fuijtsu, Dell, Huawei, X-fusion)
— опыт работы с системами виртуализации VMWare, Proxmox, zVirt/oVirt
— знание технологий виртуализации: Distributed Switch, SDN, Cluster, HA
— опыт работы с сервисом vCenter
— опыт работы с системами резервного копирования Veeam / Proxmox Backup, Кибербэкап
— опыт работы с базовыми ролями Windows Server (умение интегрироваться с Windows-based системами)
— опыт разворачивания, поддержки и сопровождения серверных операционных систем семейств Windows и Linux
— опыт запуска и обслуживания службы каталогов Active Directory
— опыт разворачивания, поддержки и сопровождения СУБД MS SQL Server, PostgreSQL
Условия:
— конкурентное вознаграждение (обсуждается по результатам собеседования)
— место работы: современный офис в Екатеринбурге на ул. Машинная 44/1 либо удаленный формат
— график работы: 5/2 с 9:00 до 18:00
— корпоративное обучение
— корпоративная мобильная связь
ГибридmiddleЕкатеринбург
New York
San Francisco
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
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