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Location: Kuwait City, Kuwait Workplace: hybrid About Tabby Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups. We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region. If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you. About the Role We’re looking for a Manager/Sr Manager to be Tabby’s sole commercial point of contact on the ground in Kuwait. This person will act as our local face to merchants, an escalation point and door opener, while working closely with our UAE based account management, sales and partnerships teams who own the day to day execution of deals. You won’t be closing deals in isolation. Instead, you’ll be the person merchants call when they want a face to face conversation, the person who spots the gaps and opportunities in the market that aren’t being maximised, and the person who keeps Tabby’s commercial engine in Kuwait running smoothly by working through others. You’ll be accountable for an overall GMV goal for the market, achieved by orchestrating closely with the commercial teams rather than owning the full sales cycle yourself. Key Responsibilities What You’ll Do Serve as Tabby’s on the ground commercial representative in Kuwait, building strong relationships with key merchants and partners Act as an escalation point for merchant needs that require an in person presence or local touch Evangelise for Tabby in Kuwait: attend events, open doors, and build Tabby’s local commercial presence and brand Identify gaps and untapped opportunities in the Kuwait merchant portfolio and flag them to the right teams Partner closely with account management, sales and partnerships teams to drive deal closure and account growth Own and be accountable for GMV  targets for the Kuwait market, achieved through collaboration rather than direct control Firefight where required, and repair merchant relationships where needed, by acting as a trusted local advisor and evangelist Skills, Knowledge and Expertise What We’re Looking For 5+  years of experience in a commercial role such as account management, sales or partnerships, ideally with exposure to online and/or offline retail Understanding of e-commerce sales funnels: how merchants acquire, convert and grow customers Strong communication skills, comfortable representing a brand externally and building relationships at all levels Proven project management skills and the ability to get things done through collaboration rather than direct execution A commercial mindset with genuine curiosity about how businesses grow Relationship driven leaders, with the ability to navigate difficult conversations and imbibe consultative selling Comfortable operating at a fast pace with a certain level of ambiguity, as this is a new market launch

Location: El Salvador Would you like to be part of a globally impactful interpretation company? 💻 At CLS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals. 🖥 Position: Operations Team Leader. 📍 Location: Santa Ana, El Salvador. 💼 Work Type: Hybrid (Home Office and On-Site). Job Description: The Operations Team Leader is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed. As well as ensuring all KPI´s targets are reached. Key Responsibilities: - Maintain constant and effective communication with our Interpreters Team. - Collaborate with different Departments to Coordinate Efforts. - Generate reports and analysis in Excel and Office 365 Apps to support decision-making process. Requirements: - Knowledge in the Interpretation Industry. - Proficiency in Excel (Medium - Advance) and Microsoft Office 365. - Strong English skills (Above 85%). - Minimum of 3 years if experience in Leadership/Staff Members. Benefits of joining CLS: - Dynamic and Collaborative work environment. - Flexibility to work both from home and on-site. - Opportunities for Professional Growth. IMPORTANT: This position is available ONLY for El Salvador residents . If you want to join our team, send your CV and be part of CLS to transform the interpretation industry! 🚀

Location: Chisinau, Moldova We are seeking a Mid-Level Mobile QA Engineer to ensure the quality, reliability, and usability of iOS and Android mobile applications, including FinTech functionalities, through manual testing and an increasing focus on test automation. The role involves planning and executing functional, regression, integration, usability, compatibility, and exploratory testing across mobile devices, operating-system versions, backend services, and third-party integrations. The QA Engineer will also design, develop, and maintain automated tests that provide stable and meaningful coverage of critical user journeys. The Mobile QA Engineer will analyze business and technical requirements, identify risks and acceptance criteria, prepare test scenarios and test data, and communicate defects clearly to developers, business analysts, product owners, and other stakeholders. The role includes planning and tracking quality activities in Jira within an Agile delivery framework. Additionally, the QA Engineer is expected to contribute to release readiness, continuous quality improvement, and shift-left testing practices. The candidate demonstrates solid mobile testing experience, an automation-oriented mindset, attention to detail, and the ability to investigate issues across the mobile application, APIs, backend services, and device environment. Basic Requirements • Ability to understand mobile application architecture, user journeys, business rules, and integrations with backend services. • Capability to plan and execute manual testing independently and to develop or maintain automated tests with limited guidance. • Strong discipline in test design, defect reporting, test evidence, traceability, and quality documentation. • Ability to reproduce, isolate, and investigate defects using logs, API responses, device information, and test data. • Willingness to maintain reusable test cases, automation code, test data, and release-quality documentation. • Familiarity with Agile methodologies (Scrum/Kanban) and cross-functional teamwork. • Understanding of mobile usability, accessibility, performance, network conditions, and device/OS fragmentation. Key Responsibilities Mobile QA Testing Responsibilities • Review requirements, user stories, designs, and acceptance criteria to identify ambiguities, risks, dependencies, and test conditions early in the delivery lifecycle. • Design, maintain, and execute test plans, checklists, test cases, exploratory charters, and regression suites for iOS and Android applications. • Perform functional, integration, end-to-end, regression, smoke, sanity, usability, compatibility, and localization testing. • Validate mobile application behavior across supported devices, screen sizes, operating-system versions, orientations, permissions, and installation or upgrade paths. • Test application behavior under variable network conditions, interrupted sessions, background/foreground transitions, notifications, deep links, and offline or low-connectivity scenarios. • Validate REST APIs, backend integrations, authentication flows, and data consistency using tools such as Postman, Swagger/OpenAPI, or comparable solutions. • Design, develop, execute, and maintain reliable automated tests for critical mobile user journeys using Appium or comparable mobile automation frameworks. • Improve automation coverage, test stability, execution time, reporting, and maintainability while investigating flaky tests and failed runs. • Prepare and manage test data and test environments, including mocks or stubs where appropriate. • Log defects with clear reproduction steps, expected and actual results, severity, evidence, environment details, and relevant diagnostic information. • Perform defect verification, regression impact analysis, root-cause collaboration, and quality sign-off recommendations for releases. • Collaborate closely with mobile developers, backend engineers, business analysts, UX/UI designers, DevOps engineers, product owners, and business stakeholders. Quality, Security & Release Responsibilities • Apply risk-based testing and contribute to quality criteria, test strategy, release gates, and Definition of Done. • Validate secure authentication, authorization, session handling, permissions, sensitive-data exposure, and other relevant mobile security controls. • Integrate automated tests into CI/CD pipelines and review execution results to provide timely feedback on build quality. • Support release validation for development, test, staging, and production environments, including app-store candidate builds when required. • Monitor production quality indicators, logs, crash reports, analytics, and customer-reported issues to identify regression risks and improvement opportunities. • Track and communicate testing progress, coverage, defect trends, residual risks, and release-readiness recommendations. Required Skills & Qualifications • 3+ years of hands-on software testing experience, including practical testing of native or cross-platform iOS and Android applications. • Strong knowledge of software testing principles, test design techniques, defect lifecycle, and risk-based testing. • Demonstrated experience in manual functional, regression, integration, exploratory, and compatibility testing. • Practical experience developing or maintaining mobile UI automation using Appium or a comparable framework. • Working knowledge of at least one programming or scripting language used for test automation, such as Java, C#, JavaScript/TypeScript, Python, or Kotlin. • Experience testing REST APIs and analyzing JSON data, HTTP requests, responses, status codes, and authentication mechanisms. • Experience with Git-based version control and familiarity with CI/CD workflows. • Experience using Jira or a comparable work-management and defect-tracking system. • Strong analytical, troubleshooting, and problem-solving skills, with consistent attention to detail. • Good communication skills and the ability to collaborate across technical and non-technical teams. Preferred Qualifications • Experience with native automation frameworks such as XCTest/XCUITest or Espresso/UI Automator. • Familiarity with cross-platform technologies such as Flutter, React Native, or .NET MAUI. • Experience with device farms and cloud testing platforms such as BrowserStack, Sauce Labs, Firebase Test Lab, or comparable services. • Exposure to performance, accessibility, security, or resilience testing for mobile applications. • Familiarity with log analysis, crash-reporting, monitoring, and analytics tools such as Firebase Crashlytics or comparable solutions. • Experience validating push notifications, deep links, biometrics, payments, or other mobile-specific integrations. • Familiarity with ISTQB practices or relevant testing certifications is considered an advantage. Additional Information • Work environment: Agile, collaborative, cross-functional, with a strong focus on customer experience, product quality, reliability, and continuous improvement. • Location: Office-based or hybrid, depending on project and team needs. • Team structure: Cross-functional mobile product team with direct collaboration across engineering, product, design, business analysis, and operations. Summary This role contributes directly to delivering reliable, secure, and user-friendly mobile applications that support the company’s digital customer journeys. The Middle Mobile QA Engineer will combine disciplined manual testing with sustainable automation, provide clear visibility into product quality and release risk, and help embed quality throughout the mobile development lifecycle.

Location: Canada, Mississauga, ON Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Influencer and Content Creator Strategist (Contract) Toronto, Canada, hybrid (preferred) *Please note, this is a temporary position, expected to last 12 months. This role has a hybrid ​​ schedule, with a minimum of one day per week on-site and additional in-office days as needed, needing the candidate to be within driving distance of the SIE office in Toronto. Will consider East Coast based remote candidates. We aim to provide flexibility while ensuring the support and collaboration essential to our team’s success. Applications from fully remote candidates will still be considered. The Influencer and Content Creator Strategist will lead influencer initiatives in Canada—owning both high-impact paid creator partnerships and the ongoing PlayStation creator/talent partnership program. As a key member of the Global Communications and Canadian Marketing team, this role is responsible for developing and executing influencer strategies that support brand and campaign objectives. Your mission is to create cultural impact and measurable excitement around game and product launches by partnering with creators who authentically move the gaming community—then turning those partnerships into best-in-class content moments across platforms like YouTube, TikTok, Twitch, Instagram, Facebook, and X (Twitter). The individual will oversee strategic planning, day-to-day program management, global content alignment, local content development, and performance reporting and analysis. The ideal candidate brings strong experience in influencer marketing and relationship management across both paid and earned programs. They possess excellent organizational and communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, collaborative environment. This person should also be comfortable stepping into an established program and ensuring continuity, operational efficiency, and sustained momentum throughout the duration of the contract. The successful candidate will be a natural relationship builder with a proven track record of managing influencer and player relationships while supporting integrated marketing campaigns. Responsibilities include: I nfluencers and Content Creation management ●      Own the Canada creator/influencer strategy across the launch calendar, ensuring creator activity ladders to clear campaign objectives (awareness, excitement, cultural conversation, community engagement) and fits the realities of gaming communities ●      Lead paid influencer partnerships end-to-end with agency support: creator sourcing and evaluation, outreach, negotiation, contracting, briefing, deliverable management, approvals, and post-campaign reporting. ●      Develop creator campaign briefs that translate campaign strategy into creator-native storytelling (what to say, what to show, what to avoid), and ensure creators clearly understand product positioning and key beats. ●      Partner with Social, PR/Comms, Local Campaign Managers and Global PlayStation teams to integrate creators into broader campaigns and community moments. ●      Coordinate creator “capture plans” and access moments (e.g., content days, livestream plans, behind-the-scenes access, event activations) and provide on-site/on-set support when required to ensure optimal content capture and creator experience. ●      Stay ahead of creator platform trends, emerging voices, and cultural moments in Canada, proactively identifying opportunities where PlayStation can show up with relevance. ●      Run and grow the PlayStation creator and talent partnership program in Canada: recruiting and onboarding creators, tiering/relationship management, ongoing communications, community touchpoints, and program operating rhythms ●      Identify, build, and maintain relationships with key influencers, content creators, and power users, evaluating the impact of these partnerships on an on-going basis. ●      Develop and implement content creator tactics for key software and brand campaigns, collaborating closely with the Global Marketing Talent Partnerships team. ●      Create and define an always-on engagement strategy. ●      Ensure top-tier influencers are informed about upcoming feature and product launches, major content updates, and key announcements. ●      Define and report performance measurement for creator work (reach, views/watch time, engagement quality, sentiment, share of conversation, community growth signals), and translate results into actionable recommendations for future launches. ●      Establish metrics to grow and engage the content creator community; regularly analyze sentiment and performance data and adjust strategies accordingly. ●      Own creator/influencer governance and operational hygiene: creator database management, documentation of learnings, and consistent sharing of best practices across teams. ●      Manage budgets for creator partnership fees, in-kinds exchanges and productions in Canada, including forecasting, tracking, and post-mortems that connect spend to outcomes. ●      Foster positive and supportive conversations with content creators around content opportunities, contests, and initiatives relevant to the player community. ●      Distribute player surveys and collect feedback from core players on a regular basis. ●      Build and maintain strong relationships with key community leaders to better understand community needs and insights. ●      Protect PlayStation brand and community trust by setting clear creator standards: brand safety, inclusion, community conduct expectations, and Local Canadian disclosure compliance. Administration: ●      Manage budgets and timelines for influencer and content creator initiatives, working with agencies to identify and vet the right influencers and ensure content is delivered on schedule for local and global review as needed. ●      Define and manage campaign budgets, thoroughly reviewing proposed spend prior to approval and ensuring all activities remain within agreed financial parameters. ●      Oversee monthly budget forecasting and financial administration related to influencer and content creation programs. ●      Monitor social sentiment and consumer reactions to announcements, capturing key insights, and sharing findings with partners across SIE territories and global teams. ●      Deliver comprehensive post-launch evaluations summarizing performance, insights, results against key metrics, and actionable learnings. Qualifications: ●      Bachelor’s degree or equivalent ●      5+ years of experience in influencer marketing, partnerships, or creator programs, ideally working with consumer-facing brands or products. ●      Proven creator/influencer experience with end-to-end ownership of paid partnerships (strategy → talent selection → negotiation/contracts → execution → reporting) ●      Demonstrated ability to lead agency partners and talent-driven content productions (creative development, production planning, approvals, timelines, budgets) ●      Exceptional briefing and storytelling ability: can translate a launch strategy into authentic creator-native content moments. ●      Deep fluency in gaming culture and creator ecosystems, including how gamers discover, discuss, and adopt new games/products across social platforms. ●      Strong creator judgment: ability to spot culturally relevant talent early, assess authenticity/fit, and anticipate community reaction ●      Strong communication skills, including written, verbal, and interpersonal communication. ●      Passion for gaming and community building. ●      Deep understanding of the digital, social, and media landscape, with the ability to identify and interpret emerging digital trends. ●      Proven ability to work independently, demonstrate creativity, strong attention to detail, and the ability to manage multiple projects simultaneously. ●      Familiarity with major content creator platforms, including YouTube, Facebook, TikTok, Instagram, and Twitch. ●      Experience developing and managing creator-led initiatives such as giveaways, contests, and community engagement programs. ●      Understanding of mobile gaming, free-to-play models, or live-service operations is a strong plus. ●      Strong project management skills with the ability to prioritize tasks and manage multiple initiatives effectively. ●      Data-literate: comfortable defining success metrics, reading creator performance signals, and using insights to optimize strategy ●      High integrity and compliance mindset, including understanding of disclosure requirements and brand safety expectations in Canada and globally ●      English required; French Canadian language proficiency is a plus. ●      Proficiency with collaboration and productivity tools such as Microsoft Office Suite, Google Workspace, Slack, and AI tools (e.g., ChatGPT, Copilot). This posting reflects an active, existing opportunity at Sony Interactive Entertainment, and we’re excited to connect with candidates interested in joining our team. This is a contract position expected to last 12 months. As part of our recruitment process, we may use technology, including artificial intelligence, to support the review of applications and identify candidates whose experience aligns with the requirements of the role. All decisions are made by our hiring team, and these tools are used to support, not replace, human judgment. We value diverse experiences and do not require prior Canadian work experience for this role. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $83,000 — $124,600 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

— искать и привлекать инфлюенсеров на Tier-1 рынках; — вести переговоры и согласовывать коммерческие условия;

Location: Belgrade Job Overview We are looking for a Console Compliance Engineer to own the certification process for our game and its updates on PlayStation and Xbox. You will work closely with development, QA, and production teams to interpret platform requirements, identify compliance risks, and coordinate submissions to ensure a smooth and predictable certification process. Reports to Producer What will you do? Own the end-to-end certification process, from assessing compliance requirements to submission and final certification Analyze platform requirements and translate them into actionable guidance for development teams Identify compliance risks early and help developers find appropriate solutions Coordinate certification readiness with development, QA, and production teams Prepare and submit game updates for certification, managing issues raised by platform holders through resolution Track compliance issues, maintain relevant documentation, and ensure clear ownership and follow-up Monitor platform policy changes and coordinate requests for waivers, exceptions, and feature design approvals when needed What are we looking for? Experience with PlayStation or Xbox compliance and certification Familiarity with console development, first-party submission processes, and platform policies Experience in the analysis of Sony and Microsoft certification rules Strong analytical skills and attention to detail, with the ability to interpret technical requirements Good organizational and communication skills, with the ability to coordinate across teams and drive issues to resolution A proactive attitude, a sense of ownership, and motivation to learn Professional working proficiency in English, both written and spoken Work mode Hybrid (3 days of work from the office) Benefits Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include: Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) Sick Leave Compensation, Maternity Leave Benefits Premium Private Health Insurance Career development and education opportunities within the company English clubs and platform for learning languages Mental well-being program (iFeel) Commuting allowance Company events FitPass membership Discounts for employees Personal Gaming Account Coffee, fruits, and snacks in the office On-site canteen with subsidized prices for food and drinks Seniority Awards Referral program - you can recommend the best talents to the Company and receive a reward Please submit your CV in English to ensure smooth processing and review. About Wargaming Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz. Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

Location: Algiers, Algeria; Algeria (East); Algeria (West) Workplace: hybrid Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. About the role : As a Product Manager at Yassir, you will be responsible for driving product initiatives from inception through execution. In this role, you will collaborate closely with designers, engineers, analysts, and other cross-functional team members within the organization to ensure that our products amaze and delight our users. You would be a leader who works in a highly collaborative environment, focused on building products in a lean way, as well as building strong relationships with your stakeholders and other product teams. If you like working in a product culture where teams value rapid testing and learning, then this is a great opportunity for you. About your role as Product Manager : Co-create, coordinate and facilitate your team's product discovery process Work with cross-functional collaborators, such as engineers, product designers, and marketers, to validate product ideas through a variety of product discovery frameworks and methods Work closely with users and stakeholders to understand their needs and objectives, and to gain a deep understanding of the problem space through workshops and research Conduct secondary and primary research, prototyping, and experiments (e.g. defining and understanding of proto-personas, customer journeys, customer interviews) Translate customer insights into prioritized product ideas or experiments to be tested on the market and with customers Synthesize data to make strategic evidence-based recommendations founded on the business, market, and customer needs Facilitate and actively collaborate in the development of business models, go2market plans, and early-traction tactics for products to be launched in collaboration with our clients, the product team, and other experts (e.g. marketing) Facilitate agile ceremonies in order to deliver a product or product initiatives in a timely manner and agreed on the quality‍ About your experience : Minimum of 3 years of proven experience in product management with digital products or in a similar product role at a Mobility, last mile, or quick delivery Startup. A track record of launching consumer-facing digital products and services (B2B or B2C) Experience working with scale-ups Ability to create and execute a customer discovery process to gather pains and opportunities Ability to design and run various ideation workshops Presentation skills and storytelling Understanding of how to integrate analytics into a product for generating useful information Understanding of the importance of branding and when it's important and when it's not A strong understanding of value proposition design and what makes for a successful venture Excellent verbal and written communication skills with the ability to communicate and influence stakeholders at all levels Knowledge of modern development practices like agile and scrum General understanding of the technical aspects in digital product development with the ability to work closely with technical engineers and get the best out of them Strong design sense with the ability to collaborate with designers to produce great work Ability to manage stakeholders across the business and clients Passion for digital products and human-centered design Dependable, enthusiastic, curious with great energy and the ability to work in a fast-paced, dynamic environment Fluent English Nice to have : Knowledge of lean startup techniques and what a good MVP should be across B2B and B2C Technical, consulting, or design background Understanding of metrics and how to define them for different companies and products Understanding of behavioral psychology and how to make products with high engagement and stickiness Understanding of the growth process across Acquisition, Activation, Retention, Referral and Revenue At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. We look forward to receiving your application! Best of luck, Your Yassir TA Team

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for technically-minded product designers who are excited to shape how teams build together. At Figma, design isn’t just how something looks—it’s how it works, how it feels, and how it scales. Our designers are systems thinkers, prototypers, storytellers, and craftspeople who care deeply about quality and collaboration. In this role, you’ll turn ambiguity into clarity, push the product forward with engineers, PMs, and researchers, and help us invent new ways for people to design and build products together. The Core Experience team shapes how people create in Figma—from foundational tools like Auto Layout and Text to the interactions that make working on the canvas feel intuitive and precise. We’re looking for an experienced Product Designer to lead major efforts across the core editor and help define how it evolves as AI and code change the way people build products. You’ll bring a strong point of view, deep interaction design craft, and curiosity about complex systems. Working closely with engineering, product, research, and designers across Figma, you’ll set direction and stay hands-on, turning ambitious ideas into experiences people use every day. With an eye for simplicity and craft, curiosity for complex systems, and an appetite for technical challenges, you can help define the future of how software is made. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead the design of core editor experiences, including foundational concepts like Auto Layout, Text, and canvas interactions, from identifying opportunities through prototyping, shipping, and iteration Help us define and champion a clear vision for how the editor should evolve, translating that vision into concrete proposals, design principles, and priorities with product and engineering partners Explore how direct manipulation, AI, and code can work together, prototyping ways for people to move between generating, editing, and refining their work while retaining creative control Ground decisions in user research, product data, and close observation of how people create, using that evidence to test assumptions and refine your point of view Contribute to our design org’s culture by participating in design critiques, mentoring peers, and sharing best practices across teams We'd love to hear from you if you have: 8+ years of experience in product design, including leading complex software projects from early exploration through launch and iteration A portfolio of shipped work demonstrating interaction design and visual craft, including examples of making sophisticated workflows easier to understand and use The ability to guide decision-making with structured thinking, clearly articulated rationale, and user-centered research A knack for figuring out ambiguous problems in complex systems, and shaping them into simple solutions with clear goals Experience researching, prototyping, or building products with AI and other emerging tools to uncover new patterns for creativity and collaboration While it’s not required, it’s an added plus if you also have: Experience designing creative tools, editors, canvas interfaces, or other products with rich, direct manipulation interactions A design/development hybrid background, or experience building websites or apps A history of working on canvas-based interfaces or tools that support creative workflows Experience with code-based prototyping, front-end development, or workflows that connect design and implementation At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $303,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Chicago The AMER Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise . We are trusted advisors for our prospects and clients, driving Asana towards goals of Double the business in three years . Our team bridges the gaps between the voice of business and voice of customer, gathering first-party insights to fuel & inspire further evolutions of our software platform, thereby enabling the world’s teams to work effortlessly today and on into the future . As a Solutions Engineer (L3), you will play a critical role in helping prospective customers understand the tangible value of Asana . Through discovery and close alignment with customer outcomes, you will guide stakeholders through ROI-based conversations, using your demonstration skills to connect uncovered pain points directly to Asana's value . You will serve as a key technical partner to Sales, facilitating seamless cross-functional communication and applyi ng your SaaS evaluation knowledge to help move opportunities smoothly toward close . This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asana s have the option to work from home on Wednesdays . Working from home on Fridays depends on t he type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . (Note: We will adjust this placeholder once you confirm the exact location/remote policy). What you’ll achieve Collaborative Solutioning: Partner cross-functionally with Sales, Customer Success, Professional Services, and channel partners to gather critical data and build tailored in-product solutions that address customer pain points . Trusted Advisory: Position yourself as a trusted advisor to prospective customers, leading discovery conversations that tie Asana's capabilities directly to their core business outcomes and ROI . Demonstrations & Presentations: Design and deliver engaging, customer-specific product demonstrations that clearly communicate the value of Asana across diverse audiences . Scalable Workflow Development: Develop repeatable, high-impact workflow solutions within Asana that can be leveraged across the broader customer base . Impact Tracking & Metrics: Support the broader Solutions Engineering team by capturing key engagement metrics and data insights that inform leadership on global business impact . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 2+ years of professional customer-facing experience in SaaS (experience in an SDR, Customer Success, Implementation, or Consulting role is welcome) . Strong consultative and interpersonal skills with the ability to build trust, listen actively, and uncover root business challenges . Analytical and quantitative problem-solver capable of translating customer requirements into structured, demonstrable software solutions . Clea r, compelling communicator and storyteller who is comfortable conveying data and technology workflows to audiences of varied backgrounds . Collaborative part ner with a track record of coordinating smoothly with internal teams such as Sales, Customer Succe ss, and Marketing . At Asana, we're committed to bu ilding teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet every listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you ha ve on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the estimated OTE range is between $114,000-131,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may include additiona l components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitiv e benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Chișinău, Chișinău Municipality, Moldova About Alvys Alvys is on a mission to revolutionize transportation logistics. Combining hands-on industry experience with a world-class technical team from Wonder, Jet, and ServiceTitan, we’re building the preferred supply chain operating system, starting with the $800B US freight industry. Alvys’ all-in-one solution is designed to help Carriers, Brokers, and Hybrid Operators book and move more freight with more automation and lower costs. About the Role As an EDI Growth Specialist at Alvys, you will own EDI integrations from kickoff through go-live. You'll work directly with our customers and their trading partners (shippers, 3PLs, VANs, and payment processors) to gather requirements, build mappings, establish connectivity, and run testing until each integration is certified and live in production. This role is critical to scaling our EDI capabilities, and it suits someone who is as comfortable chasing down a trading partner for a spec guide as they are working through an X12 file segment by segment. What you’ll do Partner and customer communication - Own communication with trading partners and Alvys customers for every integration you manage, from kickoff to go-live - Gather requirements, including spec guides, sample files, ISA/GS identifiers, connection details, and the transaction sets in scope - Follow up consistently on open items, keep projects moving, and escalate when a partner or customer stalls - Coordinate go-live timing, cutover, and sign-off with all parties Mapping - Build and maintain decoder and encoder mappings between X12 transactions (204, 990, 214, 210, 997) and the Alvys platform data model - Interpret partner spec guides and sample files, and identify where a partner's actual data differs from their documentation - Work with APIs and JSON payloads to make sure mappings are technically correct and fit our backend systems - Apply and contribute to our mapping templates and standards Connectivity - Set up and troubleshoot AS2, SFTP, and VAN connections, including identifiers, MDNs, directories, and test vs. production environments - Configure customer integration profiles in the platform Testing and go-live - Run end-to-end testing across the full transaction cycle: inbound tender, 990 response, 214 status updates, and 210 invoicing - Exchange test files with trading partners, interpret 997 rejections and partner feedback, and iterate until the integration is certified - Validate integrations against the customer's real day-to-day workflow, not just the test cases - Confirm production readiness, verify the first production transactions at go-live, and hand off to Support with complete documentation Project management and documentation - Manage several concurrent integrations, keeping ticket status, due dates, and notes accurate and current - Document mapping logic, partner-specific quirks, assumptions, and edge cases so another team member could pick up any integration you own - Contribute to continuous improvement of our onboarding process, testing standards, and internal best practices What you need - 2–4 years of hands-on EDI experience, including X12 transaction sets (204, 214, 990, 210, 997 strongly preferred) - Background in transportation and logistics, ideally with a carrier, broker, 3PL, or TMS provider - Hands-on experience with EDI connectivity (AS2 and/or SFTP); VAN familiarity is a plus - Hands-on experience with data mapping between different systems and formats - Proficiency reading and manipulating JSON, and experience working with APIs (reading documentation, understanding requests and responses) - Strong troubleshooting skills, including diagnosing problems from raw files, logs, and data - Excellent written communication with external enterprise partners, with the persistence to follow up without damaging the relationship - Proven ability to manage multiple projects at once and prioritize independently - Basic SQL is a plus

Location: Bulgaria, Georgia, Poland, Romania, Uzbekistan Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client California-based plumbing services company established in 1994, specializing in commercial plumbing, maintenance, repairs, and installations. With a well-established presence in Southern California and a growing service operation, the company focuses on reliable service delivery, customer satisfaction, and operational efficiency. What You’ll Do Clean up and validate existing data in ServiceTitan and LuxorCRM, correcting errors, duplicates, and missing information Ensure account ownership, contact details, referral sources, and campaign data are accurate and consistent across both platforms Manage daily data exports and imports from ServiceTitan to LuxorCRM, applying the correct reference tags Create and update sales opportunities in both systems, verifying estimate values and account details Identify, document, and escalate data discrepancies and recurring issues to the sales team What You Bring Professional experience in data entry, sales operations, or CRM data maintenance Strong attention to detail and ability to handle repetitive, high-volume data tasks Proficiency in spreadsheets, including CSV imports/exports, lookups, deduplication, and data reconciliation Ability to learn new platforms quickly through vendor training Nice to have Hands-on experience with ServiceTitan or LuxorCRM. Experience in field services or trades such as plumbing, HVAC, or electrical. Previous experience with CRM data migration or cleanup projects. English level Upper-intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matter.

Location: Huntsville, AL Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Financial Planning – Korean Bilingual LG Electronics Alabama Inc. (LGEAI) is seeking a Korean Bilingual Financial Analyst (FP&A) to join our Financial Planning team under the CFO department. This position is designed to accommodate a range of experience levels, from early-career finance professionals to experienced senior-level finance candidates, depending on the individual’s background, qualifications, and demonstrated capabilities. This role will support financial planning, budgeting, forecasting, reporting, variance analysis, and business performance management. The ideal candidate will have a strong foundation in finance or accounting, strong analytical skills, and the ability to work closely with both local leadership and Korean headquarters/global stakeholders. More experienced candidates may take greater ownership of planning cycles, provide strategic financial recommendations, and partner closely with leadership on corporate finance initiatives. This position requires strong attention to detail, business judgment, communication skills, and the ability to translate financial data into meaningful insights. Korean-English bilingual proficiency is required, as this role will collaborate closely with Korean headquarters and global teams to ensure clear communication, alignment, and execution across regions. Responsibilities Support monthly forecasting, annual budgeting, long-range planning, and P&L reporting activities for assigned business areas or corporate functions. Prepare financial reports, variance analysis, and performance summaries to identify key business drivers, risks, opportunities, and corrective actions. Develop, maintain, and improve financial models used for financial planning, cost analysis, investment review, and business decision support. Partner with Finance, Corporate Strategy, and business leadership to align financial planning activities with company objectives and performance goals. Assist in preparing executive-level reports, dashboards, and presentations for leadership, including clear analysis and business recommendations. Monitor KPIs, expenses, cost trends, and financial performance to improve reporting accuracy, accountability, and visibility across supported functions. Identify cost-saving opportunities, process improvements, and financial efficiency initiatives. Work closely with the Director of Finance and Financial Planning team members to support corporate-level financial strategy, reporting, and performance management. Collaborate with Korean headquarters and global stakeholders to support financial communication, reporting requirements, and cross-regional alignment. Depending on experience level, may lead portions of the budgeting and forecasting process, manage complex analysis, influence stakeholders, or support broader financial strategy initiatives. Education / Experience Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related business discipline required. 1+ years of experience in finance, accounting, FP&A, corporate finance, financial analysis, or a related field required; responsibilities and scope will be determined based on experience and qualifications. Must have knowledge of financial statements, accounting concepts, financial structure, budgeting, forecasting, and financial planning processes. Experience preparing financial reports, analyzing variances, and communicating business performance trends. Strong Excel skills required, including formulas, PivotTables, lookups, data analysis, and financial modeling. Experience working with ERP systems, large data sets, reporting tools, or financial planning systems preferred. Ability to communicate financial information clearly to both finance and non-finance stakeholders. Ability to work onsite in Huntsville, AL required; this position is not hybrid or remote. Korean-English bilingual proficiency required, both verbal and written. Preferred Qualifications Experience in a U.S. corporate finance, manufacturing, or large company environment. Experience supporting budgeting, forecasting, P&L analysis, cost analysis, cost optimization, or corporate efficiency initiatives. Experience partnering with department leaders, corporate management, senior leadership, or global teams. Advanced Excel, financial modeling, data visualization, ERP, SAP, Power BI, or other reporting system experience preferred. MBA, CPA, CMA, or other relevant finance/accounting certification preferred. Ideal Candidate Profile Analytical and detail-oriented finance professional with strong business judgment and problem-solving skills. Comfortable working with financial data, identifying trends, and translating analysis into practical business recommendations. Strong communicator who can collaborate effectively with local teams, Korean headquarters, and global stakeholders. Able to work independently while also contributing effectively in a team environment. Demonstrates ownership, accountability, and a willingness to improve processes and financial visibility. More experienced candidates should demonstrate executive presence, leadership capability, and the ability to influence decisions through clear, data-driven recommendations. Final title and compensation range will be determined based on the selected candidate’s level of experience, qualifications, skills, and overall fit for the role. Candidates with varying levels of finance, FP&A, corporate finance, or related experience are encouraged to apply. Recruiting Range: Financial Analyst 1 (up to 2 years exp.): $53-60k / bonus target 5% Financial Analyst 2 (3–4 years exp.): $65-73k / bonus target 5% Financial Analyst 3 (5–7 years exp.): $80-90k / bonus target 5% Financial Planning Manager (7+ years exp.): $100-113k / bonus target 10% #LI-TF1 Recruiting Range $53,000 — $113,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: 125 S Wacker Dr, Suite 3150, Chicago, IL 60606 LOCATION: Hybrid or remote, based in Chicago, IL Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: The Relationship Manager in EPIC Private Client is responsible for providing exceptional service and guidance to a group of private clients by providing professional advice and demonstrating advocacy for the client at all times.  The Relationship Manager works independently and must be an excellent problem solver. This is a full-time exempt position. Responsibilities Become a trusted advisor and provide exemplary service in all aspects to our Private Clients. Work as a team with other Private Client Relationship Managers and Account Managers, Private Client Associates, Private Client Advisors and EPIC Private Client leadership team. Actively participate in thought leadership as EPIC grows and optimizes the private client practice. Provide mentorship and leadership to Private Client Associates. Develop cooperative and professional relationships with our carriers. Manage renewal activity from start to close. Deliver complete and accurate renewal reviews according to agency guidelines. Look for sales opportunities by account rounding and selling additional coverage. Assume ownership of customer concerns and feedback until completion. Remarket accounts according to agency guidelines or at the request of the producer or insured. Assist Private Client Advisors in initial discussions with prospective clients and the onboarding of new clients when needed. Take on additional responsibilities. Manage projects as directed by EPIC Private Client Leadership. Comply with all internal procedures and practices while demonstrating the ability to meet performance and quality standards. Education and Experience College Degree Preferred / P&C Insurance License required 5 + years Client Management Experience Working knowledge of computers and relevant software applications, i.e., MS Office, Outlook, etc. Sagitta (ATS) and ImageRight experience is preferred. Skills and Abilities Possess excellent written, verbal, and organizational skills. Must be able to work within a team environment. Account Executives are expected to avoid E&O situations. Demonstrate a sense of urgency when responding to an inquiry. Must possess the ability to multi-task and prioritize multiple projects. Must possess attention to detail. Must be punctual and reliable. Must be able to keep information confidential. COMPENSATION: Exempt: The base salary range for this position is $95,000 – $115,000. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting. Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-TM1 #LI-Remote

Location: US: Austin (3300 N IH-35 Suite 700); US: Texas Remote Worker Workplace: Hybrid The role / impact This role centres on establishing and expanding commercial relationships with the regional offices of defined Enterprise Accounting and Bookkeeping Partners. Working alongside national Enterprise Account owners, you will execute strategies that encourage partner practices to adopt Xero, unlocking total addressable market potential and contributing to sustained subscription and revenue growth. By guiding accounting practices through consultative conversations, you help firms modernise their workflows and harness cloud technology. In doing so, you contribute to Xero's overarching purpose of making running a business beautiful, enabling small business clients across the country to operate more efficiently. The team / how they connect You will join our Enterprise Sales team, who oversee relationships with our largest accounting and bookkeeping partner organisations nationally The team collaborates with national account owners, partner consulting specialists, and local practice stakeholders to deliver seamless customer journeys By sharing market insights and sales resources across departments, the team ensures our partners gain long-term value from Xero. The team is currently working on / Initially, you will focus on - Utilising Salesforce CRM and modern sales tools to coordinate outbound prospecting, maintain accurate pipeline records, and monitor engagement metrics. - Consulting with regional partner offices to identify addressable client portfolios and facilitate their transition to Xero. - Partnering with national Enterprise Account owners to design and lead tailored practice presentations, educational sessions, and workshops. - Promoting partner participation at upcoming industry forums, webinars, and regional Xero events. Where and how you can work We are looking for someone to be based in Texas in ideally Austin, Houston, or Dallas. Xero offers a flexible working environment that balances remote work with intentional time in our collaborative office spaces. We gather for dedicated 'boost days' focused on team alignment, learning, and shared strategy. Because this role centres on building meaningful regional relationships, regular travel to partner offices, regional meetings, and industry events is an integral part of the position. Here are some of the things we are looking for - You bring experience in technology or SaaS sales, with an aptitude for consultative selling, prospecting, and pipeline management. - You have a proven ability to build genuine rapport and establish strong commercial relationships with professional services or accounting practices. - Your background demonstrates clear communication and presentation skills, whether facilitating partner workshops or presenting virtually. - You possess familiarity with practice workflows, accounting platforms, or the wider payroll and payments landscape. - You thrive on achieving sales targets and maintaining excellent CRM hygiene while managing your schedule with initiative. At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: $70,000 - $80000 USD plus commission Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: United Kingdom - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll win and grow Smartcat’s largest enterprise relationships, owning a small set of named strategic accounts and new enterprise prospects and running the full sales cycle. Our largest customers often start with Smartcat in a single team, and the opportunity is to change how the whole organization creates and adapts content across marketing, product, and other functions, replacing work it pays agencies, language service providers, and internal teams to do today. You’ll lead a cross-functional account team that includes AI Strategists, who run consulting-style assessments of a customer’s current and future state and develop the recommendations and business case you’ll use to win. As our offering grows, you’ll help shape how Smartcat sells to the enterprise. MISSION Win and grow Smartcat’s largest enterprise relationships by turning an initial foothold into a funded, multi-year content transformation across a customer’s functions, business units, and markets, building executive sponsorship from the project team to the C-suite. OUTCOMES Win new business and expand strategic accounts by running the full sales cycle, from outbound prospecting and discovery through negotiation, signature, and expansion Turn an initial foothold into a broader content transformation across functions, business units, and markets, opening new buying centers before an active project exists Build relationships from project teams to the C-suite, developing several champions and reaching the executive who owns the business outcome and the budget Lead the value conversation yourself, building a quantified business case covering cost, speed, capacity, and quality, and partner with AI Strategists to deepen it through current- and future-state assessments Negotiate customized multi-year agreements through procurement, legal, security, and AI governance reviews, protecting value rather than discounting Lead the account team around one account strategy, including AI Strategists, Solutions Engineers, Technical Account Managers, Forward Deployed Engineers, Product, and executives, with delivery scope agreed before close Forecast accurately, call risk early, and bring customer insight back to Product to shape our enterprise offering and sales playbook HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform, AI agent capabilities, and enterprise value story, along with how AI Strategists, Solutions Engineers, Technical Account Managers, and Forward Deployed Engineers each contribute to an account Get oriented on your named strategic accounts and target prospects: current footprint, key stakeholders, buying centers, and whitespace Meet your account team partners across AI Strategy, Solutions Engineering, Technical Account Management, Product, and leadership By Day 60: Have an account strategy in place for each named account, with a plan to open new buying centers and build champions across functions Be running outbound and discovery on selected new enterprise prospects Begin building quantified business cases for priority accounts, with AI Strategists where an assessment will strengthen them By Day 90: Have active, multi-threaded opportunities in your accounts, with relationships reaching executive sponsors who own the business outcome and the budget Present a business case to a customer executive, and be moving at least one opportunity toward a funded multi-year agreement Deliver an accurate forecast, with risk called early WHAT YOU’VE ACCOMPLISHED 10+ years of enterprise software sales experience, including 5+ years owning strategic or named enterprise accounts A track record of personally creating and closing large, multi-year enterprise agreements, ideally eight figures in total contract value, and growing them afterward Experience turning a narrow initial use case into a larger, funded initiative across a customer’s organization Proven ability to sell to C-level executives and navigate complex buying groups across business, technical, finance, procurement, and legal stakeholders Skill in building a quantified business case with customers, and fluency in structured methods such as MEDDPICC Experience leading a virtual team of solution consultants, services, and customer success colleagues across reporting lines while keeping accountability for the deal Comfort creating and closing opportunities with an evolving offering and lean infrastructure Experience selling platform, data, security, or workflow software to large enterprises; experience with content, marketing, or localization technology is a plus Excellent written and verbal communication, and the judgment to challenge customers and disqualify weak opportunities Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: Portugal - Remote; Serbia - Remote; Spain - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll win and grow Smartcat’s largest enterprise relationships, owning a small set of named strategic accounts and new enterprise prospects and running the full sales cycle. Our largest customers often start with Smartcat in a single team, and the opportunity is to change how the whole organization creates and adapts content across marketing, product, and other functions, replacing work it pays agencies, language service providers, and internal teams to do today. You’ll lead a cross-functional account team that includes AI Strategists, who run consulting-style assessments of a customer’s current and future state and develop the recommendations and business case you’ll use to win. As our offering grows, you’ll help shape how Smartcat sells to the enterprise. MISSION Win and grow Smartcat’s largest enterprise relationships by turning an initial foothold into a funded, multi-year content transformation across a customer’s functions, business units, and markets, building executive sponsorship from the project team to the C-suite. OUTCOMES Win new business and expand strategic accounts by running the full sales cycle, from outbound prospecting and discovery through negotiation, signature, and expansion Turn an initial foothold into a broader content transformation across functions, business units, and markets, opening new buying centers before an active project exists Build relationships from project teams to the C-suite, developing several champions and reaching the executive who owns the business outcome and the budget Lead the value conversation yourself, building a quantified business case covering cost, speed, capacity, and quality, and partner with AI Strategists to deepen it through current- and future-state assessments Negotiate customized multi-year agreements through procurement, legal, security, and AI governance reviews, protecting value rather than discounting Lead the account team around one account strategy, including AI Strategists, Solutions Engineers, Technical Account Managers, Forward Deployed Engineers, Product, and executives, with delivery scope agreed before close Forecast accurately, call risk early, and bring customer insight back to Product to shape our enterprise offering and sales playbook HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform, AI agent capabilities, and enterprise value story, along with how AI Strategists, Solutions Engineers, Technical Account Managers, and Forward Deployed Engineers each contribute to an account Get oriented on your named strategic accounts and target prospects: current footprint, key stakeholders, buying centers, and whitespace Meet your account team partners across AI Strategy, Solutions Engineering, Technical Account Management, Product, and leadership By Day 60: Have an account strategy in place for each named account, with a plan to open new buying centers and build champions across functions Be running outbound and discovery on selected new enterprise prospects Begin building quantified business cases for priority accounts, with AI Strategists where an assessment will strengthen them By Day 90: Have active, multi-threaded opportunities in your accounts, with relationships reaching executive sponsors who own the business outcome and the budget Present a business case to a customer executive, and be moving at least one opportunity toward a funded multi-year agreement Deliver an accurate forecast, with risk called early WHAT YOU’VE ACCOMPLISHED 10+ years of enterprise software sales experience, including 5+ years owning strategic or named enterprise accounts A track record of personally creating and closing large, multi-year enterprise agreements, ideally eight figures in total contract value, and growing them afterward Experience turning a narrow initial use case into a larger, funded initiative across a customer’s organization Proven ability to sell to C-level executives and navigate complex buying groups across business, technical, finance, procurement, and legal stakeholders Skill in building a quantified business case with customers, and fluency in structured methods such as MEDDPICC Experience leading a virtual team of solution consultants, services, and customer success colleagues across reporting lines while keeping accountability for the deal Comfort creating and closing opportunities with an evolving offering and lean infrastructure Experience selling platform, data, security, or workflow software to large enterprises; experience with content, marketing, or localization technology is a plus Excellent written and verbal communication, and the judgment to challenge customers and disqualify weak opportunities Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

Location: City of Johannesburg, Gauteng Workplace: hybrid Capital.com is a global trading and investing platform operating across regulated markets worldwide. Capital.com South Africa is an Authorised Financial Services Provider and an FSCA-approved Over-the-Counter Derivative Provider. The Premium Client Manager will manage, develop and grow a portfolio of high-value clients in South Africa, giving each one proactive, informed and commercially disciplined support. The role calls for a strong commercial mindset, excellent relationship management skills, sound knowledge of financial markets, and the ability to deliver an exceptional client experience within a regulated environment. This is a relationship management and commercial client engagement role. It does not involve the provision of financial advice, discretionary portfolio management or personalised investment recommendations. Responsibilities: • Maintain a strong understanding of market developments, competitor activity and Capital.com’s full product suite across all relevant revenue streams. • Support client engagement and retention through consistent communication, strong product knowledge and a clear understanding of Capital.com’s services. • Proactively identify, source and engage prospective premium clients through appropriate business development activity, referrals, networking, events and approved internal channels. • Maintain accurate CRM records, including client interactions, follow-ups, pipeline activity and agreed actions. • Liaise with Compliance, Operations and Customer Support to resolve client matters. • Willingness and ability to travel regionally, where required, to support client engagement, business development activity and Capital.com events. Requirements: • 5–10 years’ experience in client relationship management, business development, premium client service, brokerage, fintech, trading, wealth management, or a related financial-services environment. • Bachelor's degree in Finance, Economics, Commerce, Investment Management, or a related field. • FSCA RE5 regulatory exam completed. • Strong understanding of financial markets, including FX, indices, equities, commodities, macroeconomic data, market sentiment and derivative products such as CFDs. • Excellent verbal and written communication skills, with the ability to engage confidently and professionally with sophisticated clients. • Demonstrated ability to acquire new clients and build long-term client relationships. • Experience attending or supporting client events, seminars, webinars, exhibitions or business development roadshows. • Ability to work effectively in a fast-paced, regulated environment where client experience, commercial outcomes and compliance standards must be balanced. • Fluent in English. Advantageous To Have: • SAIFM / RPE modules, particularly Introduction to Financial Markets, Regulation and Ethics, or Derivatives • Additional South African language skills would be beneficial but are not essential. Local Market Knowledge: • Understanding of the South African financial services regulatory environment, retail investor behaviour and conduct expectations. • Awareness of FSCA expectations for financial promotions, fair client communication and conduct risk in financial services. What Will You Get In Return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Location: Thailand - Remote About Smartcat Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. WHY YOU SHOULD JOIN OUR TEAM You’ll join a newly formed Technical Account Management team built to make sure every Smartcat customer, at every tier, can reach a human technical expert 24/7. AI already resolves a growing share of customer issues, so you’ll own the escalations beyond what AI can handle: technical troubleshooting, integrations, and workflow questions, solved in an AI-forward way. You’ll be assigned a portfolio of accounts, and on our largest accounts you’ll be the named technical resource and work directly with the account executive. MISSION Be the trusted technical expert behind Smartcat’s customers: meet their needs with passion and approachability, resolve complex escalations with AI-first problem solving, keep integrations and workflows healthy, and give customers around the world fast, expert technical support at any hour. OUTCOMES Act as the technical point of contact for an assigned portfolio of accounts within your tier (Strategic, Enterprise, or Corporate), partnering with the account team on each Take ownership of customer escalations that go beyond what Smartcat’s AI capabilities can resolve, using technical troubleshooting and AI tools to reach resolution quickly Resolve customer inquiries and requests in modern ticketing systems such as Zendesk and YouTrack, maintaining a consistently high customer satisfaction rate Provide 24/7 coverage as part of a globally distributed team, so every customer can reach a human regardless of tier Own technical onboarding and implementation: API and connector integrations (CMS, TMS, DAM, dev tools), SSO/SAML setup, workspace architecture, and workflow configuration Escalate feature requests, bugs, and issues that need engineering to Support, Product, and Engineering with clear reproduction steps, and own root-cause communication through resolution Advise customers on best-practice use of Smartcat’s platform (CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows) to maximize adoption and ROI Monitor technical health signals (integration failures, API error rates, usage drop-offs) and flag risk to the account team before it becomes churn Collaborate with engineers, analysts, testers, success managers, and product managers, and relay customer technical feedback to influence the roadmap Develop and maintain help center content, internal documentation, runbooks, and reusable integration patterns, using AI to keep them current Support renewal and expansion conversations with technical proof points: performance data, integration health, and use-case expansion opportunities How the tiers differ: On Strategic accounts (our largest named customers), you’ll be the go-to technical resource and work directly with the assigned account executive. On Enterprise and Corporate accounts, you’ll cover a larger number of accounts, with less day-to-day customer-facing time and more emphasis on efficient, AI-powered issue resolution. HOW YOU’LL RAMP By Day 30: Learn Smartcat’s platform end to end: CAT tools, AI Coworkers, Marketplace, PDF pipeline, custom workflows, and the integration and API landscape Learn how AI handles first-line customer issues today, where human escalation takes over, and how tickets flow through Zendesk and YouTrack Meet your account team, Support, Product, and Engineering counterparts, and get oriented on your assigned accounts: architecture, integrations, open issues, and health signals By Day 60: Resolve customer escalations independently, using AI tools to diagnose and solve, and escalating to Engineering with clear reproduction steps when needed Lead technical onboarding or integration work for at least one account Monitor health signals across your accounts and flag at least one emerging risk to the account team By Day 90: Carry your full account portfolio, including your share of 24/7 coverage Run a technical workshop with a customer’s team and summarize it cleanly for their business stakeholders Contribute help center content, a runbook, or a reusable integration pattern to the team’s library, and relay customer feedback that informs Product and Engineering WHAT YOU’VE ACCOMPLISHED Background in the localization or translation industry, for example as a localization engineer at a translation agency or language service provider, with a strong understanding of languages and international customers An AI-first approach to problem solving: you already use AI tools to troubleshoot, diagnose, and work faster Exceptional troubleshooting and problem-solving skills, with a track record of owning issues through resolution A genuine love of helping and teaching people, and excellent written communication skills in English Working knowledge of REST APIs and webhooks, and comfort reading logs and debugging integration failures; scripting experience (Python or JavaScript) is a plus Experience with ticketing systems such as Zendesk and YouTrack The ability to explain technical root cause to both engineers and non-technical stakeholders, and to run a technical workshop with a customer’s team and then summarize it cleanly for their VP Comfort owning multiple accounts at once and prioritizing under pressure, including during crisis de-escalation Experience working on remote, globally distributed teams Openness to feedback and to others’ opinions and ideas, and eagerness to grow Bonus: technical support or quality assurance experience, and experience with CMS/TMS integrations or content supply chain tooling Why joining Smartcat might be your best move so far A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.  Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.  No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow,  traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. Smartcat Culture Code : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.