Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
Our Reinforcement Learning teams are central to advancing our AI systems, contributing to every Claude model and driving the autonomy and coding gains in our latest releases. The work spans computer use, code generation through RL, fundamental RL research for large language models, scalable infrastructure and training methodologies, and model reasoning.
Research TPM team supports the full model development lifecycle, from pre-training through post-training, operating at the frontier of AI development.
About the Role
As a Technical Program Manager on the reinforcement learning team, you will own the systems and programs that determine how fast our research moves: a trustworthy read on the state of RL research, the review and prioritization processes that turn that read into critical decision for production RL runs. Strong candidates should have an ML engineering or research background and have grown into program leadership. You'll need real technical depth: the ability to debug data pipelines, read RL transcripts to spot issues, and make allocation and quality decisions in real time when research or production runs hit problems. You'll need organizational effectiveness in equal measure: the ability to navigate a fast-growing organization, quickly identify the critical people and teams across research, infrastructure, product, and data operations, and coordinate across them without losing velocity.
Join us in our mission to build AI systems that are safe, reliable, and beneficial to humanity.
Responsibilities
Deliver a regular read on the ground truth in RL research, covering performance against baselines, experiment results, day-to-day health, and incidents
Work with RL org leads on prioritizing, ranking, and tracking the state of experiments
Drive research reviews end to end in partnership with set the agenda, make sure the right context is in the room ahead of time, and close the loop on what gets decided
Establish processes and frameworks that bring structure to an unstructured research setting without slowing researchers down
Collaborate with research leads, infrastructure engineers, and data operations to identify blockers, prioritize competing needs, and make technical trade-off decisions
You May Be a Good Fit If You
Have a background in ML engineering or ML research before transitioning to technical program management
Have deep, hands-on experience with ML training pipelines, RLHF systems, and large-scale data infrastructure in production
Have a track record of building execution plans and inventing high-leverage processes that reduce operational overhead and let researchers focus on research
Are a fast learner who builds deep contextual understanding in unfamiliar technical domains and can contribute meaningfully to discussions with researchers
Are resourceful, high-agency, and able to navigate ambiguity and shifting priorities to drive progress in a fast-moving research setting
Have excellent stakeholder management and communication skills, with the ability to influence senior technical staff through clarity, competence, and consistent delivery
Are excited about pushing the frontier of what RL can do at scale
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$365,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This is a shift role. Working 8-hour shifts with 4 weekdays and 1 weekend day.
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Denver, CO
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products.
This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you.
WHAT YOU’LL DO:
- Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through
- Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems
- Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value
- Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption
- Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams
- Negotiate pricing and deal terms and work with legal to redline contracts
- Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience
- Help define and iterate on our sales playbook - your input will help shape our go to market strategies
How to be successful in this role:
- 5+ years of experience selling complex software to enterprise customers
- A relationship builder that garners trust quickly and approaches sales with empathy and curiosity
- Excellent communication and storytelling skills
- Technical acumen with the ability to establish credibility with technical decision makers.
- You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one
- Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward
- Passionate about generative AI and excited to help customers navigate a rapidly evolving industry
Compensation & Benefits:
- We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
- Annual salary: $350K OTE USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Bangalore, India
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Our mission is to empower data practitioners to create and disseminate organizational knowledge. dbt Core is the open-source engine at the heart of this mission, used by tens of thousands of analysts and engineers to transform data with the rigor of software engineering. We are looking for a systems-oriented engineer to join the small, expert team that builds and maintains this foundational piece of the modern data stack. This is an opportunity to work on deeply technical, high-leverage problems where your contributions will improve the daily workflow of a massive and passionate open-source community.
About The Team
The dbt Core team are the stewards of the open-source engine that powers the modern data stack for tens of thousands of practitioners. This small, high-trust group of systems engineers tackles the most fundamental challenges in dbt: ensuring the performance, reliability, and architectural integrity of
dbt
itself. They not only own the core execution engine but also architect the crucial adapter framework that connects dbt to a growing ecosystem of databases and data platforms.
As a Staff Software Engineer on the Core & Adapters team, you will be a steward of the performance, reliability, and architectural integrity of dbt. You will tackle ambiguous, open-ended problems and take ownership of critical systems.
What You’ll Do
Dive deep into the dbt-core execution engine, using your systems expertise to identify, debug, and eliminate performance bottlenecks in our Python codebase.
Architect and implement improvements to our adapter interface, the crucial layer that connects dbt to a growing ecosystem of databases and data platforms, enabling the community to build more powerful and efficient integrations.
Debug complex, system-level issues that span from Linux process management and concurrency models to database query planning and network protocols.
Lead technical design discussions and contribute to the long-term architectural roadmap for dbt Core, making key decisions about what, how, and when we build to ensure its scalability and reliability for years to come.
Mentor other engineers and review contributions from our vibrant open-source community, upholding our high standards for code quality, testing, and design while fostering a collaborative and inclusive environment.
Take strong ownership of our distributed systems, troubleshoot complex production issues, and participate in an on-call rotation to maintain high availability and deliver a resilient platform experience.
Skills We’re Looking For
We are looking for an engineer with a strong performance and debugging mindset, excellent mental models for complex systems, and a deep curiosity for infrastructure and open-source software.
Required Qualifications:
6+ years of professional software development experience, with a focus on building and operating backend systems in a production environment.
Deep backend engineering experience and proficiency in Python.
A systematic, first-principles approach to problem-solving, with comfort navigating and debugging in Linux environments (e.g., understanding process scheduling, memory management, file systems).
Solid grasp of database internals, such as query execution engines, storage layers, indexing strategies, and transaction management.
Excellent communication skills and a sense of ownership, with the ability to balance technical depth with fast, iterative delivery.
Preferred Qualifications:
A background in data warehousing, data engineering, or analytics engineering.
Professional experience writing production code in Go or Rust.
Experience contributing to or maintaining a popular open-source project.
Experience building compilers, interpreters, or developer tooling.
Familiarity with performance analysis tools like
perf
or
strace
.
The Team & Our Culture
You will join a small, high-trust team of senior and staff-level engineers who are passionate about building robust, well-crafted, and reliable software. We operate in a remote-first, asynchronous-friendly environment that values deep work, clear written communication, and a high degree of autonomy. We are deeply connected to our users and the open-source community, and we believe that the best solutions come from a rigorous, collaborative, and empathetic engineering process.
#LI-REMOTE
#LI-SA1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York City
Workplace: Hybrid
About Pinecone
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team and Role:
We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability.
Responsibilities:
- Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation
- Design and build optimized indexing pipelines for structured and unstructured data
- Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration
- Improve retrieval quality through evaluation and observability frameworks
- Design APIs for internal and external user and agentic consumers
- Optimize latency, throughput and cost across large-scale inference and retrieval workloads
- Drive technical direction for reliability and security
What You’ll Bring to the Table:
To thrive in this role, you don't need to check every single box, but you should be deeply passionate about how to turn data into knowledge.
Systems Expertise
- Architectural Depth: You have a proven track record (typically 6+ years) of shipping production-grade backends for large-scale systems. You don’t just write code; you design for high throughput, low latency, and long-term maintainability.
- Data Engineering Savvy: You’re comfortable building high-throughput indexing pipelines that handle both the messy world of unstructured data and the rigid world of structured schemas.
AI & Retrieval
- Retrieval Intuition: You understand that "search" is more than just a keyword match. You have direct experience (or deep theoretical knowledge) in semantic search, vector databases, hybrid retrieval strategies, or with traditional search engines like Elastic or OpenSearch.
- RAG & Orchestration: You understand the nuances of Retrieval-Augmented Generation (RAG) patterns, from embedding pipelines and hybrid search techniques to how query planning and metadata filtering can make or break an LLM's performance.
Technical
- Language Fluency: You are an expert in at least one major language like Go, Rust, C++, Java, or Python.
- Infrastructure: Familiarity and experience with modern infrastructure tools, such as Kubernetes, cloud-native architectures, and observability frameworks, as well as infrastructure-as-code tools like Terraform or Pulumi.
Ownership & Impact
- Product Thinking: You don't just build to spec; you build for the user. You can design clean, intuitive APIs that both human developers and autonomous agents will love.
- Ambiguity Navigator: You’re comfortable in a high-growth environment. You prefer "owning a problem" over "executing a ticket."
Bonus Points
- Experience building multi-tenant SaaS platforms.
- Experience with retrieval evaluation frameworks—knowing how to actually measure "good" search results.
- Experience with query planning or agentic reasoning loops (e.g., teaching a system how to break down a complex prompt into multiple specific steps).
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: US Remote
Workplace: Remote
About Pinecone
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team and Role:
We are hiring a senior/staff software engineer to help design and build core components of our next-generation knowledge retrieval system built for the AI era – search and retrieval infrastructure that powers high-quality, scalable, and enterprise-grade agentic systems. You’ll build the framework that allows our customers to connect knowledge–synthesized from structured and unstructured data–to modern LLM-powered applications, leveraging the world’s best-in-class vector DB supporting semantic search and hybrid retrieval. This role is ideal for someone who loves backend system architecture, distributed systems, and applied AI infrastructure. It is a high impact role with significant ownership across architecture, performance, and system reliability.
Responsibilities:
- Design and build scalable platform components leveraging advanced retrieval via query planning, semantic and hybrid search, metadata-aware search, and LLM generation
- Design and build optimized indexing pipelines for structured and unstructured data
- Build backend services for semantic and hybrid retrieval, knowledge graph construction, and retrieval orchestration
- Improve retrieval quality through evaluation and observability frameworks
- Design APIs for internal and external user and agentic consumers
- Optimize latency, throughput and cost across large-scale inference and retrieval workloads
- Drive technical direction for reliability and security
What You’ll Bring to the Table:
To thrive in this role, you don't need to check every single box, but you should be deeply passionate about how to turn data into knowledge.
Systems Expertise
- Architectural Depth: You have a proven track record (typically 6+ years) of shipping production-grade backends for large-scale systems. You don’t just write code; you design for high throughput, low latency, and long-term maintainability.
- Data Engineering Savvy: You’re comfortable building high-throughput indexing pipelines that handle both the messy world of unstructured data and the rigid world of structured schemas.
AI & Retrieval
- Retrieval Intuition: You understand that "search" is more than just a keyword match. You have direct experience (or deep theoretical knowledge) in semantic search, vector databases, hybrid retrieval strategies, or with traditional search engines like Elastic or OpenSearch.
- RAG & Orchestration: You understand the nuances of Retrieval-Augmented Generation (RAG) patterns, from embedding pipelines and hybrid search techniques to how query planning and metadata filtering can make or break an LLM's performance.
Technical
- Language Fluency: You are an expert in at least one major language like Go, Rust, C++, Java, or Python.
- Infrastructure: Familiarity and experience with modern infrastructure tools, such as Kubernetes, cloud-native architectures, and observability frameworks, as well as infrastructure-as-code tools like Terraform or Pulumi.
Ownership & Impact
- Product Thinking: You don't just build to spec; you build for the user. You can design clean, intuitive APIs that both human developers and autonomous agents will love.
- Ambiguity Navigator: You’re comfortable in a high-growth environment. You prefer "owning a problem" over "executing a ticket."
Bonus Points
- Experience building multi-tenant SaaS platforms.
- Experience with retrieval evaluation frameworks—knowing how to actually measure "good" search results.
- Experience with query planning or agentic reasoning loops (e.g., teaching a system how to break down a complex prompt into multiple specific steps).
Perks & Benefits:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Commercial Manager, D2C - Change & Go-To-Market
San Mateo, CA (hybrid)
Role Summary:
Sony Interactive Entertainment (PlayStation) is seeking a Change & GTM Commercial Manager to shape and deliver strategic e-commerce initiatives at global scale. This role goes beyond project delivery: you will turn customer, market, and trading insights into clear commercial strategies and own the end-to-end go-to-market lifecycle, from opportunity sizing and value proposition through launch, adoption, retention, and continuous optimization. You will help improve how players discover, evaluate, purchase, and engage with PlayStation products and services across the Direct to Consumer (D2C) business. You will partner with Product, Engineering, Merchandising, Marketing, Analytics, Data Science, Finance, Legal, and Operations to deliver measurable customer and commercial value. This role requires a commercially minded, data-savvy operator who can frame ambiguous problems, work hands-on with data, influence strategic choices, and translate insight into execution with pace and agility.
What You'll Be Doing:
Shape e-commerce and GTM strategy -
define the customer problem, identify priority segments, and shape the value proposition, market sequencing, channel approach, and commercial roadmap.
Drive analytical decision-making -
analyze customer journeys, growth funnels, trading performance, and behavioral data to identify opportunities, diagnose performance gaps, and recommend clear actions.
Build commercial cases and KPI frameworks
-
forecast and monitor outcomes including traffic, acquisition, conversion, basket size and average order value, purchase frequency, repeat purchase, LTV, and incremental revenue; use the evidence to guide investment and prioritization choices.
Embed experimentation and personalization
- partner with Product, Marketing, Analytics, and Data Science to design A/B tests, apply segmentation and predictive insights, and improve customer relevance and conversion.
Own the full GTM lifecycle -
connect commercial strategy to launch planning, customer activation, market readiness, adoption, retention, learning, and continuous optimization.
Create performance visibility -
build dashboards, decision-ready reporting, and review rhythms that turn data into recommendations, owners, and measurable performance improvements.
Lead cross-functional orchestration and change -
align global teams around customer outcomes, commercial goals, decisions, risks, dependencies, and business readiness; influence stakeholders through clear analysis and compelling narratives.
Build scalable e-commerce playbooks -
codify repeatable approaches for segmentation, proposition development, launch, experimentation, adoption, optimization, and transfer into business-as-usual ownership.
What We're Looking For:
5+ years of experience in management consulting, commercial strategy, e-commerce, digital commerce, growth, product, or Go-To-Market; experience supporting transactional e-commerce, digital storefronts, Direct-to-Consumer, technology, games, or entertainment is strongly preferred.
Commercial modelling experience including opportunity sizing, forecasting, scenario analysis, business-case development, and assessing incremental revenue and customer value.
Strong hands-on analytical capability including working with SQL, Tableau or similar BI tools, spreadsheets, KPI modelling, segmentation, funnel diagnostics, and AI-enabled analytical tools to generate actionable insights.
Structured, hypothesis-driven problem-solving with the ability to bring clarity to complexity, test assumptions, and make practical recommendations from incomplete information.
Experience with experimentation and optimization including A/B testing, test design, measurement, and using results to improve customer journeys and commercial performance.
Strong e-commerce and customer-lifecycle understanding including digital storefronts, merchandising, offers and promotions, acquisition, conversion, checkout, basket value, repeat purchase, and personalized customer experiences.
Proven ability to connect strategy to execution translating insight into clear choices, roadmaps, operating plans, and measurable outcomes.
Strong cross-functional leadership with the communication, facilitation, and stakeholder-management skills to influence product and business decisions at all levels.
Experience leading business readiness and change for new digital capabilities, customer propositions, or commercial operating models.
Product management or agile delivery experience is a plus.
What we value:
Pace and agility
to react and adjust to changing customer and business needs.
Passion
for delivering measurable business and customer value.
Curiosity
to explore data, challenge assumptions, and translate insight into action.
Commercial judgment
to balance customer value, business impact, pace, and practical constraints.
A growth mindset
and commitment to experimentation and continuous improvement.
Respect
for diverse perspectives, backgrounds, and experiences.
Commitment
to collaboration, transparency, and accountability.
A strong voice
for the customer and the market.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$131,400
—
$197,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Capital.com is looking for an experienced compliance leader to hold two Senior Manager Functions for our UK entity: Head of Compliance (SMF16) and Money Laundering Reporting Officer (SMF17). The role reports to the Group Chief Compliance Officer, has direct and unrestricted access to the UK Board and carries overall responsibility for the effectiveness of the UK compliance and financial crime frameworks.
You will lead an effective and independent second line Compliance function, serve as the firm's principal point of contact with the FCA and UK law enforcement and advise the UK Board, Board Committees, Executive Committee and senior management on regulatory risk, financial crime, conduct and customer outcomes. This is a senior, high visibility role for an experienced compliance leader who can combine independent judgement and constructive challenge with commercially pragmatic advice.
As Head of Compliance (SMF16)
Lead and continuously enhance the UK Compliance Framework, including policies, procedures, governance and controls relating to Consumer Duty, conduct risk, market abuse, transaction reporting, conflicts of interest, personal account dealing, financial promotions, product governance and client assets.
Lead the Compliance team's handling of customer complaints and set the firm's complaints-handling policy.
Serve as a member of the UK Executive Committee, contributing to strategic decision making while ensuring that regulatory considerations and good customer outcomes are embedded across the business.
Prepare and present regular Compliance and Consumer Duty reports to the UK Board, Executive Committee and relevant governance committees, providing clear insight into regulatory risks, customer outcomes, emerging issues and the effectiveness of the UK Compliance Framework.
Identify owners for the company's regulatory returns and ensure they are prepared and submitted accurately and on time.
Act as the firm's primary point of contact with the FCA, coordinating notifications, periodic updates, and responses to regulatory, legal and law enforcement enquiries.
Run horizon scanning for upcoming regulatory change and translate it into firm policy.
Provide strategic regulatory advice and challenge on new products, product governance, business initiatives, outsourcing arrangements, acquisitions, major projects and regulatory change, ensuring that conduct risks and good customer outcomes are addressed from the outset.
Provide second line oversight and regulatory challenge in relation to the firm's Consumer Duty and Operational Resilience frameworks.
Working closely with Group Assurance, develop the risk based Compliance Monitoring Programme and oversee its effective execution, escalation of findings and timely remediation, while ensuring that UK Compliance policies and procedures remain current and effective.
Design and deliver regulatory training across the business.
Maintain the firm's breach register and report significant breaches to the FCA.
Lead or oversee investigations into regulatory breaches, compliance incidents and financial crime matters, ensuring timely escalation, remediation and regulatory reporting where required.
Maintain the Conflicts of Interest Register and lead the identification of new conflicts.
Build and oversee systems and controls to detect and prevent market abuse by clients, including STOR disclosures to the FCA.
Own the effective operation and second line oversight of daily EMIR and MiFIR reporting, including MDP monitoring, and ensure that reporting errors and omissions are investigated, remediated and notified to the FCA where required.
Consult with and inform the CASS Office on CASS breaches, incidents and related MI, in line with the CASS Breach and Escalation Policy.
Lead, develop and mentor the UK Compliance team, with responsibility for its day to day priorities, resourcing, performance and ongoing development.
Work collaboratively with Group Compliance, Group Financial Crime, Group Assurance, Risk, Legal, Internal Audit and business stakeholders while retaining responsibility for the oversight and effectiveness of the UK Compliance Framework.
As Money Laundering Reporting Officer (SMF17)
Hold FCA approval as MLRO for the UK entity and fulfil the Prescribed Responsibilities for financial crime under SMCR.
Report regularly to the UK Board and governance committees on financial crime risk.
Prepare and present the annual MLRO Report and regular financial crime reporting to the UK Board and relevant governance committees, providing an independent assessment of framework effectiveness, material risks, management information and required enhancements.
Act as the primary contact with the FCA and UK law enforcement on financial crime matters.
Receive, assess and decide on internal Suspicious Activity Reports, including DAML SARs, and determine when to escalate to the National Crime Agency.
Maintain clear records of SAR decisions and rationale.Working closely with Group Financial Crime, oversee the effective implementation and ongoing operation of the UK AML, CTF and CPF Framework, including the Business Wide Risk
Assessment and Customer Risk Assessment methodology, while retaining accountability for its effectiveness within the UK business.
Provide independent second line oversight of customer due diligence, enhanced due diligence, onboarding, ongoing monitoring, transaction monitoring and high risk client review and escalation processes operated by the first line.
Own the UK sanctions compliance programme and ensure alignment with OFSI requirements.
Design and oversee the AML/CTF training programme so staff receive role-appropriate financial crime education.
Working with Group Financial Crime, Group Assurance and Internal Audit, lead or oversee financial crime monitoring and thematic reviews and ensure that related findings and remediation actions are completed effectively and on time.
Requirements
Current or recent approval as SMF16 and/or SMF17 (or directly equivalent Senior Manager Function experience) at an FCA-regulated firm.
Significant experience leading a Compliance function within an FCA regulated investment firm, ideally involving retail investment services, CFDs, spread betting, brokerage or another trading environment. Experience in fintech, payments or electronic money would also be advantageous.
In depth knowledge of the UK regulatory framework, including FSMA, the FCA Handbook, SMCR, Consumer Duty, UK MAR, MiFIR, EMIR, the Money Laundering Regulations 2017, POCA, the Terrorism Act, the UK sanctions regime and relevant FCA guidance, including SYSC 6.1.1R and the Financial Crime Guide.
A track record of managing SAR submissions to the NCA and running a firm's sanctions and financial crime programme.
Demonstrable experience designing, implementing and enhancing Compliance Frameworks, overseeing Financial Crime Frameworks and Business Wide Risk Assessments and preparing Board level Compliance and MLRO reporting.
Strong understanding of Consumer Duty, retail conduct, product governance, market conduct, transaction reporting, CASS and Operational Resilience requirements.
Experience developing and overseeing risk based Compliance Monitoring Programmes and driving effective remediation of regulatory issues.
Proven experience building constructive relationships with the FCA and Boards, including leading supervisory engagement, regulatory reviews, notifications, submissions, applications and other material regulatory correspondence.
Proven leadership and people management experience, including building, developing and motivating a high performing Compliance team and supporting professional development and succession planning.
Outstanding written, verbal, presentation and stakeholder management skills, with the credibility to provide independent challenge and translate complex regulatory requirements into clear, practical and commercially proportionate business guidance
Nice to Have
Experience covering both Head of Compliance and MLRO functions in a single role.
Background in CFDs, brokerage, fintech or payments.
Experience with automated onboarding and digital KYC tools.
CAMS, ICA, ACAMS or an equivalent compliance or financial crime professional qualification.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
Type: 12-month contract (with possibility of conversion to full-time permanent role)
The Role
As a Software Engineer in Test at Nex, you will own stability and reliability testing for the Motion Development Kit (MDK), firmware, and hardware modules that power Nex Playground's AOSP-based motion-sensing device. You will build automated test frameworks, stress/soak testing infrastructure, and validation tools that catch instability, regressions, and hardware-integration failures before they reach production. You will work closely with the Framework Engineering and firmware/hardware teams to embed testability across the full Android stack, from low-level sensor drivers and HAL layers up through the MDK APIs that game developers build on .
This role sits within a small, highly technical team that values both specialization and collaboration, with clear ownership of quality across core technology areas .
The Mindset
You are drawn to solving hard reliability problems in systems where hardware, firmware, and Android software all have to work together flawlessly, day after day. You care deeply about long-run stability, not just passing a test once, but proving a system holds up under sustained load, edge cases, and real-world conditions. You thrive in environments where deep systems debugging, Android/AOSP internals knowledge, and rigorous testing discipline directly shape what the platform can confidently ship .
What You'll Do
Design and build automated stability and reliability test frameworks for the Motion Development Kit (MDK), firmware, and hardware modules on an AOSP-based platform
Develop soak testing, stress testing, and endurance testing pipelines to surface memory leaks, crashes, thermal issues, ANRs, and long-running failures
Build test harnesses and hardware-in-the-loop (HIL) rigs to validate sensor, camera, and motion-tracking hardware under real and simulated conditions
Create regression suites for firmware, HAL, and MDK releases, integrated into CI/CD to catch stability issues pre-release
Investigate, reproduce, and drive root-cause analysis of field failures, crashes, kernel panics, and intermittent hardware/firmware defects using Android bug reports, logcat, and kernel logs
Define and track reliability metrics such as MTBF, crash rates, ANR rates, and failure recurrence across hardware revisions and firmware/AOSP builds
Partner with firmware, hardware, and platform engineers to define quality gates and exit criteria for new hardware/firmware/AOSP releases
Write clean, well-tested test code and tooling that raises the engineering bar across the team
Build dashboards and reporting for test coverage, defect trends, and release stability
Participate in code reviews and contribute to shared tools, infrastructure, and cross-role projects (20% Time)
Work with the dual-leadership model (Engineering Manager and Tech Lead) to align on quality priorities and technical direction
Document test strategies, systems, and findings to support team knowledge sharing
What You Bring
3+ years of professional experience in software test engineering, reliability engineering, or QA for embedded/firmware, Android, or hardware-integrated systems
Proficiency in Python, with experience in at least one systems language (C++, C#, Java, Rust, or Go)
Hands-on experience with stability, stress, soak, or endurance testing methodologies
Experience testing Android/AOSP platforms, HAL, embedded firmware, device drivers, or hardware modules (sensors, motion tracking, cameras, or similar)
Strong debugging skills across hardware, firmware, and software layers, including logcat, kernel logs, bug reports, logic analyzers, or serial/hardware diagnostics
Experience building or maintaining CI/CD pipelines and automated regression suites
Preferred
Experience with AOSP build systems (Soong/Make), Android Test Harness, or Vendor Test Suite (VTS)/Compatibility Test Suite (CTS)
Experience with hardware-in-the-loop (HIL) test rig design and automation
Familiarity with embedded Linux, Android kernel internals, and Treble/HAL architecture
Knowledge of communication protocols (I2C, SPI, UART, BLE) used in sensor and firmware integration
Experience with reliability metrics and frameworks (MTBF, FMEA, fault injection testing)
Familiarity with motion sensing, IMUs, computer vision, or signal processing validation
Experience working in small, high-performance technical teams
Background in consumer electronics, robotics, or Android-based hardware products
Passion for pushing reliability standards and deep root-cause problem-solving
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE ROLE
Sierra is growing fast, and product marketing sits at the center of how we go to market. You'll make sure customers and prospects understand what we build, why it matters to their industry and role, and why Sierra is the right choice. You'll own positioning, messaging, launches, sales enablement, and content, working closely with product, sales, agent development and the rest of marketing.
WHAT YOU'LL DO
- Shape how we tell our story. You’re a passionate product marketer, energized by messaging and positioning and skilled at building a message for a feature, product, industry or buyer. One day you may update web copy, the next you build an event session, craft a sales narrative, write a launch blog post, or create content for a campaign.
- Lead product launches. When a product or new feature ships, you lead how we go to market - the messaging, the assets, and the sales enablement. Sometimes this means translating to industries or buyers.
- Arm our sales team. You build and maintain the playbooks and assets our GTM teams use to sell including slide decks, landing pages, demos and more.
- Build with AI-first. You’re AI fluent, and your first instinct is to self-serve and improve how you work. You’ll help build the automations, templates, and systems that keep our work consistent across industries and workstreams.
- Go wide and deep. You flex across channels and activations, and you can go deep on one area, such as an industry vertical, a persona, or our web strategy. You’re comfortable with ambiguity and a fast pace, and you like to build.
WHAT YOU'LL BRING
- 4+ years of B2B or B2C product marketing experience.
- Expertise in positioning and messaging, leading product or feature launches, and building sales-facing and customer-facing assets for different audiences and industries.
- Strong operational instincts. You think in process, systems, and repeatable frameworks, and you’re comfortable building structure where none exists.
- Fluency with tools like ChatGPT or Claude to work faster and automate where it makes sense.
- A passion for storytelling and experience building presentations in Google Slides.
- Comfort being on a lean team that’s still being defined, and enthusiasm for shaping how it works.
SAMPLE PROJECTS
- Take a new product from roadmap to launch: positioning, messaging, sales assets, enablement, and demo.
- Go deep on an industry and understand how our product can help that segment, build messaging that resonates, and downstream assets.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Why PlayStation
Our team is innovating and crafting the next generation of gaming experiences on PlayStation! You will work alongside partners in engineering, product, design, and research to build tools and technologies that keep our players safe. PlayStation Network currently has more than 100 million monthly active users. This is a phenomenal opportunity to join our high leverage team working on building outstanding new experiences!
You will lead a passionate engineering team responsible for developing Microsoft Windows® PC based software for the PlayStation® and other applications/devices. You will be responsible for providing strong technical leadership in highly secure and performant PC-based software design and development.
Role Responsibilities
Lead, coach, mentor, grow, and empower your team to achieve their goals
Strong understanding of software engineering methodologies
Collaborate with colleagues to develop, implement, and uphold SDK and application security features for PC applications
Create technical specifications as a Product Owner
Guide the team technically to build high quality products on PC
Participate in code reviews and documentation
Lead day-to-day activities of the team using Agile/Scrum methodologies
Collaborate with geographical diverse teams to coordinate development activities
Contribute to engineering-wide initiatives as a member of PlayStation's engineering management team
Qualifications
2+ years of people management experience
A bachelor’s degree in computer science, or equivalent experience
Experience with requirements gathering and analysis, design and development of scalable code with unit tests across multiple technology stacks
Experience in building high-performance SDKs or Frameworks
Knowledge of client-side Operating System security fundamentals and features
Experience with securing consumer client-side applications
Extensive experience with C/C++
Experience or knowledge of cryptographic algorithms and ciphers
Experience recruiting and building great teams
Ability to work with a high level of autonomy and responsibility
Excellent written and verbal communication skills
Passion for supporting team members’ career growth
Nice-to-Have Skills
Similar experiences with security engineering on non-PC platforms
Experience with low-level engineering tools (e.g. disassemblers/decompiling)
Experience with game development or game engine development
Experience with securing PC games
Experience or knowledge of anti-cheat and/or anti-tamper concepts and products
Experience with codesigning and certificate verification workflows
Experience or knowledge with data integrity checking
Experience or knowledge of binary obfuscation
Experience securing IPC traffic
Experience using tools such as Ghidra, IDA or x64Dbg
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$201,400
—
$302,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
The Transaction Monitoring (TM) Compliance Manager is a specialized financial crime risk and regulatory oversight role within the Second Line of Defence (2LoD) Financial Crime Compliance department. The successful candidate is responsible for providing independent oversight, objective evaluation, and compliance challenges regarding the efficacy of the firm's Transaction Monitoring framework.
Acting as a Second Line Subject Matter Expert (SME), the individual defines the regulatory envelope, assesses TM risk coverage, and reviews the governance, methodologies, and documentation underpinning detection mechanisms. This role does not own control execution or technical solution design; instead, it provides independent assurance to ensure that the firm’s monitoring practices remain aligned with defined risk appetite, internal policies, and global regulatory expectations (AML/CTF/CPF).
Key Responsibilities:
1. Compliance Oversight in Risk Assessment & Horizon Scanning
- Independent Review: Lead the ongoing 2LoD evaluation and challenge of the Compliance Risk Assessments (including EWRA and Product Risk Assessments) to ensure they accurately reflect current transaction data, typologies, and product utilization trends.
- Regulatory Surveying & Horizon Scanning: Proactively monitor, survey, and analyze shifts in the global regulatory landscape, financial crime trends, and regulatory enforcement actions to ensure the firm's TM Compliance risk assessment framework remains comprehensive and defensible.
- Gap Assurance: Evaluate the mapping of financial crime typologies against active transaction monitoring coverage to independently identify and escalate potential tracking gaps to senior management.
2. Independent Compliance Challenge & Assurance Framework
- Segmentation & Calibration Challenge: Provide independent, 2LoD challenge to data-driven customer segmentation methodologies executed by the First Line (1LoD), verifying alignment with merchant risk profiles.
- Compliance Oversight in Tuning & Optimization: Review and evaluate the methodologies, statistical testing parameters, and documentation for periodic "Below-the-Line" (BTL) and "Above-the-Line" (ATL) testing performed by the First Line to ensure robust governance.
- Residual Risk Opining: Formulate independent compliance opinions regarding residual risk acceptance, providing formal advisory input to governance forums and the Global MLROs.
3. Governance, Risk, & Reporting
- Model Risk Governance: Participate in the compliance review of TM systems and model validation exercises, independently assessing the transparency, logic, and regulatory defensibility of detection models against applicable guidance (e.g., FCA guidance on model risk management).
- Strategic Alignment: Provide regulatory compliance support to the Head of TM to assist in aligning roadmap initiatives with the compliance maturity framework.
- Stakeholder Engagement: Engage with cross-functional stakeholders across lines of defense to communicate compliance requirements and support the adherence to established TM standards.
- Governance & Escalation Paths: Support the enhancement of the TM compliance governance framework to facilitate the structured, independent escalation of risk metrics to senior management.
- Metrics & KRI Oversight: Assist in the production of 2LoD Management Information (MI) and Key Risk Indicators (KRIs) to track the effectiveness of the compliance oversight posture for the Head of TM and Global MLRO.
3. Data Integrity & Alert Lifecycle Assurance
- Data Lineage Assurance: Review documentation regarding data lineage, integrity, and completeness for feeds ingested into the monitoring architecture to ensure compliance with regulatory standards.
- Lifecycle Evaluation: Evaluate the end-to-end alert workflow governance, risk scoring frameworks, and prioritization mechanics to ensure high-risk alerts adhere to compliant escalation paths.
- Feedback Loops: Analyze high-level alert outcomes and disposition trends to provide compliance feedback loops to technical teams, supporting iterative improvements in the quality of Suspicious Activity Reports (SARs).
QUALIFICATIONS & EXPERIENCE
- Experience: Typically 5+ years of experience within Financial Crime Compliance, with a specific focus on the independent oversight, assurance, or evaluation of Transaction Monitoring frameworks within a regulated PSP, FinTech, or financial institution.
- 2LoD Competency: Proven experience operating within a Second Line of Defence capacity, demonstrating the ability to independently challenge technical teams, data models, and threshold tuning documentation objectively.
- Regulatory Knowledge: Deep understanding of the UK Money Laundering Regulations (MLRs), JMLSG Guidance, and international FATF standards.
- Systems & Data Literacy: Familiarity with data analysis methodologies, data visualization tools (e.g., Looker, Tableau), or basic query languages (e.g., SQL) sufficient to independently evaluate data testing outputs, methodologies, and audit trails.
- Education & Professional Certifications: A Bachelor’s degree in Law, Finance, Criminology, or a related discipline, or equivalent professional experience. Professional certifications from recognized bodies (e.g., ICA International Diploma in AML, ACAMS) are highly regarded.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Drive high-impact security and infrastructure initiatives end-to-end. Lead complex, cross-functional programs spanning cloud infrastructure, platform security, identity and access management, detection and response, vulnerability management, and secure software delivery from problem definition through execution and sustained outcomes.
- Own execution, planning, and program health. Be accountable for sequencing work, managing dependencies, tracking risk, and ensuring delivery of Sierra’s most critical security programs, with clear milestones and outcomes.
- Help shape Sierra’s security strategy. Partner with security and engineering leadership to define priorities, investment areas, and execution plans that align risk reduction with platform growth, customer trust, and long-term scalability.
- Build and strengthen security foundations. Drive programs that establish durable security primitives such as identity boundaries, access controls, logging and detection baselines, incident readiness, and secure defaults that future teams and features can confidently build on.
- Translate ambiguity into clear execution. Decompose loosely defined security, risk, and compliance challenges particularly in emerging AI domains into structured programs, prioritized workstreams, and measurable outcomes.
- Lead communication and alignment. Provide clear updates to leadership on program health, risks, dependencies, and tradeoffs; surface issues early and drive cross-functional alignment.
WHO YOU'LL WORK WITH
- Engineering: Infrastructure, Data Platform and Agent SDK engineers to shape technical requirements, manage dependencies, and deliver resilient systems.
- Security & GRC: Security engineering, risk, compliance, and privacy partners to align on threat models, control strategy, audits, and risk management in a rapidly evolving AI landscape.
- Product and GTM: Product, Agent Development, and Sales to operationalize security commitments and respond to sophisticated customer and regulator expectations.
- Legal: On security terms, third-party risk, and contractual obligations.
- Executive Leadership: Senior leaders who rely on you for clarity, prioritization, and confidence in Sierra’s security strategy and execution.
WHAT YOU'LL BRING
- Experience running security-focused technical programs in fast-growing SaaS or platform environments.
- Strong technical fluency across cloud infrastructure, IAM, infrastructure as code, observability, secure CI/CD, and incident response.
- Ability to execute through ambiguity, prioritize effectively, and keep teams moving.
- Comfort operating in environments where things aren’t fully built yet and helping decide what needs to be built first.
- Clear, concise communication with senior technical and business leaders.
- A collaborative, pragmatic style with high ownership and high agency.
EVEN BETTER...
- Experience scaling security programs globally in AI-first or data-intensive SaaS environments.
- Exposure to emerging AI risk, data governance, or agent and model-related security considerations.
- Experience supporting security initiatives in public-sector, regulated and/or multi-cloud environments (AWS, GCP, Azure).
- Relevant security, cloud, AI or technical program management certifications.
- Familiarity with regulatory and compliance frameworks (ISO 27001, PCI DSS, FedRAMP, HIPAA)
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
As Head of Marketing – Financial Products (Card, Earn & Travel), you will own the marketing strategy and commercial growth of GoMining's financial products portfolio beyond mining.
You will define how these products are positioned, launched, and scaled globally while maximizing cross-sell opportunities across the GoMining ecosystem.
This is a strategic leadership role with direct responsibility for revenue growth, product adoption, and portfolio expansion. You will work closely with Product, Finance, Compliance, Analytics, and executive leadership to build a scalable go-to-market function for our non-core products.
Responsibilities
Marketing Strategy & Portfolio Growth
Define and execute the marketing strategy for GoMining's non-core product portfolio.
Own positioning, messaging, and value propositions for products such as GoMining Card, Simple Earn, Travel, Rewards, and future financial services.
Prioritize product launches, growth initiatives, and marketing investments across the portfolio.
Identify cross-sell and upsell opportunities between products.
Go-to-Market
Own the end-to-end go-to-market strategy for new products, features, pricing updates, and promotional campaigns.
Develop customer segmentation and messaging tailored to different audiences and markets.
Coordinate launch execution across Product, Marketing, Design, Analytics, Compliance, and Operations.
Ensure consistent customer communication across all channels.
Commercial Performance
Own the commercial funnel together with Acquisition, CRM, Retention, and Product Marketing teams.
Drive user acquisition, activation, cross-sell, retention, and revenue growth.
Work closely with Finance on pricing strategy, unit economics, and commercial planning.
Define KPIs and measure marketing performance across the portfolio.
Partnerships & Growth Programs
Develop and scale partnership, referral, and co-marketing programs.
Collaborate with strategic partners on joint campaigns and product launches.
Identify new growth channels and partnership opportunities.
Team Leadership
Lead cross-functional marketing initiatives across multiple teams.
Align Performance Marketing, CRM, Brand, Content, SEO, Community, and Product Marketing around shared business objectives.
Build scalable marketing processes and execution frameworks.
Mentor senior marketers and influence strategic decisions across the organization.
Requirements
7+ years of experience in Product Marketing, Go-to-Market, Growth Marketing, or Marketing Leadership roles.
Proven experience marketing multiple products within a single portfolio.
Experience in fintech, digital banking, payments, cards, wallets, lending, wealth management, or similar financial products.
Strong commercial mindset with deep understanding of funnel economics, pricing, CAC, LTV, retention, and revenue growth.
Experience leading global product launches and integrated marketing campaigns.
Experience building partnership, referral, or co-marketing programs.
Ability to balance commercial growth with regulatory and compliance requirements.
Experience working in high-growth technology companies.
Nice to Have
Experience in crypto, Bitcoin, Web3, or digital assets.
Experience scaling B2C financial products across multiple international markets.
Experience launching products across the US, Europe, UAE, LATAM, or APAC.
Experience with loyalty programs, rewards, subscription products, or investment platforms.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Pakistan; Philippines; Mexico; Colombia; South Africa; India
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
We're looking for a detail-oriented QA Engineer to join one of our growing client teams. This is an excellent opportunity for someone passionate about software quality, testing best practices, and delivering exceptional user experiences. You'll work closely with developers, product managers, and designers to ensure applications meet the highest standards before release.
Whether you specialize in manual testing, automated testing, or both, you'll play a key role in identifying issues, improving product reliability, and helping build software that customers love.
Key Responsibilities
Design, execute, and maintain comprehensive test plans and test cases.
Perform manual functional, regression, integration, exploratory, and user acceptance testing.
Develop and maintain automated test scripts where applicable.
Identify, document, prioritize, and track software defects.
Work closely with software engineers to reproduce and resolve bugs.
Participate in sprint planning, backlog grooming, and release planning.
Validate new features, enhancements, and bug fixes before deployment.
Perform API testing and verify backend functionality.
Test web, mobile, and cloud-based applications across multiple browsers and devices.
Collaborate with product and engineering teams to improve overall software quality.
Contribute to continuous improvement of QA processes, documentation, and testing standards.
Monitor application performance and usability during testing.
Support production releases and perform post-release validation.
Requirements
2+ years of experience in Software Quality Assurance (QA) or Software Testing.
Strong understanding of the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Agile/Scrum methodologies.
Experience performing both manual and automated testing across web, mobile, or SaaS applications.
Proficiency with QA and testing tools such as Selenium, Cypress, Playwright, Appium, Postman, Swagger, JMeter, TestRail, Zephyr, Xray, Jira, Azure DevOps, Git, GitHub, GitLab, Jenkins, GitHub Actions, Docker, BrowserStack, and similar industry-standard platforms.
Familiarity with programming or scripting languages such as JavaScript, TypeScript, Java, Python, C#, or SQL.
Experience testing APIs, databases, cross-browser functionality, performance, and cloud-based applications using modern QA tools and frameworks.
Strong analytical, troubleshooting, and problem-solving skills with exceptional attention to detail.
Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional engineering and product teams.
Comfortable working independently in a fully remote, fast-paced environment.
Nice to have: experience testing SaaS or mobile applications (iOS/Android), accessibility (WCAG), security or penetration testing, AI-assisted testing tools, distributed remote teams, and an ISTQB certification.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
LangChain has strong technical credibility, a large developer community, and a lot worth saying. What we need now is someone to make sure we're saying it — consistently, strategically, and in ways that land.
We're looking for a Head of Narratives to own how LangChain shows up in the world across communications, brand, social, and design. This is a role for someone who thinks like a media company operator: always-on publishing, sharp editorial judgment, a clear point of view on the themes that matter, and a relentless focus on getting great narratives in front of the right people at the right time.
You'll lead an existing team of rockstars across brand, social, and design — each with deep expertise. Your job is to give the team a shared narrative direction, keep the output sharp and consistent, and make sure LangChain is building an audience that wants to hear from us.
This is a player-coach role. You'll set the direction but you'll also be in the work — shaping editorial, giving creative feedback, and reviewing and writing. The right person is opinionated about what good looks like and hands-on enough to help get there.
WHAT YOU'LL DO:
Communications
- Define the themes and narratives LangChain is hitting. Spearhead the direction on what LangChain should be known for and translate that into a rolling communications strategy the whole team is working from. This is the backbone of everything else.
- Own press and media relations. Kickstart our comms efforts, building and managing relationships with key journalists and outlets, drive proactive press coverage, and act as the point of contact for inbound media inquiries.
- Shape executive visibility and thought leadership. Identify the moments, platforms, and formats where LangChain's leaders should have a voice, and help them show up with a clear, consistent point of view.
- Lead announcement strategy. Plan and execute communications around major launches, funding, partnerships, and company milestones, working cross-functionally to make sure the story lands with the right audiences at the right time.
- Set and uphold the communications standard. Define LangChain's voice in the outside world and the quality bar for anything that goes out under its name.
Brand
- Shape brand direction in close partnership with the brand lead. The brand lead focuses on brand voice, visual identity, and standards. You'll work closely together to align on where the brand is headed, what it stands for, and how it shows up — with narrative and brand informing each other rather than operating separately.
- Stay close to major brand moments. Bring a point of view on concept and messaging for out-of-home, awareness campaigns, and other brand initiatives. Work with the brand lead to make sure what we're saying and how we're showing up are pulling in the same direction.
- Make sure brand and narrative feel like one thing. The brand should feel like a natural extension of the editorial point of view, and vice versa.
Social & Rich Media
- Partner with the social lead on strategy, themes, and goals. The social lead focuses on growing LangChain's social channels and ways to amplify our content and messaging. Work together to ensure social is amplifying the themes and narratives the broader team is driving.
- Shape LangChain's rich media approach together. Work with the social lead to develop a shared point of view on how video, audio, and other formats fit into the content mix — where they build audience, where they deepen credibility, and how to build the right execution muscle over time.
- Track what's working, what's not, and use it to sharpen direction. Stay close to performance across content, comms, brand, and social to have a better sense on where to focus, what narratives are resonating, and where to double down.
Brand Design
- Lead the creative direction for brand design in close partnership with our brand designer. Own the visual vision for how LangChain looks and feels — and work day-to-day with our brand designer to translate that into execution across campaigns, content, comms, social, and brand moments.
- Be a strong creative partner. Have a real point of view on what looks right, what earns trust with a technical audience, and where the work needs to go further. Give clear direction and help the designer do their best work.
- Keep visual identity consistent across every channel. A media company looks like itself everywhere it shows up. Make sure LangChain does too.
Team Leadership
- Lead by being in it. Develop your team by being close to the work — giving useful feedback, shaping output, and raising the bar through example.
- Build the operating rhythm. Establish the rituals and shared workflows — editorial planning, cross-functional reviews, publishing cadences — that help brand, social, comms, and design operate as a unit.
- Connect narrative to the rest of the business. Translate what marketing, sales, product, and leadership need into a narrative strategy your team can execute — and keep everyone aligned as priorities shift.
WHAT WE'RE LOOKING FOR:
- Ability to work like a media company operator. You think in publishing cadences, audience development, and narrative arcs — not just campaigns. You know what it takes to build an always-on narrative engine and keep it running at a high standard.
- Player-coach. You've led creative, comms, or content teams and know how to develop people — but you stay close to the work and make it better by being in it.
- Strong narrative instincts. You have a clear point of view on what makes a brand story work and can translate that into real direction across comms, brand, social, and design.
- Analytically grounded. You track what's working, form a view on why, and use that to make better decisions about where to focus. You connect creative work to business outcomes.
- Developer audience instincts. You understand what earns trust with technical audiences and can orient a creative team around that bar.
- Collaborative and clear. You work well with strong practitioners who own their domains — building alignment without stepping on what they own.
Nice to Have
- Experience leading narrative, brand, or comms teams at a developer-focused company
- Background in technical or developer marketing
- Familiarity with the AI/ML ecosystem and the tools developers use to build
- Track record running brand campaigns, including out-of-home or awareness programs
Salary Range: $200K-$240K
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
УдалённоRemote, United Kingdom
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.