Location: Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive.
About the job
This position is needed to play a key role as part of the growth strategy of Twilio Japan by growing existing customers. You will be responsible for developing a strategy to grow existing customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups
Responsibilities
In this role, you’ll:
Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business.
Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
Forecast the business, including revenue, opportunities with expected annual run-rate business size and timing of ramping, incremental annual commitment values, strategic activations of key cross-sell product, sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of combined experience in high-touch sales experience for Japanese customers with native level Japanese language communication
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Demonstrated track record of growth of business, growth strategy development and execution.
Challenger mindset with appetite to acquire new business and customers
Record of delivering market driven results, especially to scale and enterprise customers
Capable to understand English as business level and communicate in writings
Desired:
Deep experience working with telecom companies, carriers, or global communications platforms
Software, SaaS, CPaaS or CCaaS experience with AI capabilities
Fluent verbal communication in English
Cloud Technology Sales - IaaS/PaaS, virtualization, security
Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations
Location
This role will be remote, and based in Japan.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately up to 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Technical Account Manager.
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
116,960.00
-
146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):
123,760.00
-
154,700.00.
Based in the San Francisco Bay area, California:
137,520.00
-
171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location
Application deadline information
Applications for this role are intended to be accepted until
Nov 20th
, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Milan, Italy
Workplace: remote
At
TechBiz Global,
we provide recruitment services to top clients from our portfolio. We are looking for a driven
Account Director
to manage and grow our client’s strategic partnerships in Italy, combining commercial account management with hands-on execution, technology rollouts and performance improvement. This role offers meaningful ownership of high-profile accounts within a fast-growing global technology company.
Key Responsibilities
Country Leadership & Commercial Growth
• Own Italy growth strategy, commercial performance and revenue expansion.
• Develop new partnerships with leading telecom operators, electronics retailers, device manufacturers and marketplaces.
• Lead commercial negotiations and identify opportunities across channels, products and services.
Strategic Account Management
• Build trusted relationships with C-suite and senior executives at major Italian partners.
• Influence stakeholders across functions and align organizations around commercial objectives.
• Lead strategic business reviews and drive accountability for growth.
Technology Implementation & Change Management
• Lead end-to-end platform implementations and rollouts across retail and telecom partners.
• Coordinate product, technology, operations, finance and commercial stakeholders.
• Drive process redesign, frontline adoption and operational transformation; remove rollout bottlenecks.
Commercial Performance & Execution
• Own trade-in volumes, attach rates, revenue, partner profitability and customer experience.
• Use data to improve pricing competitiveness, conversion and program performance.
• Work with global teams to introduce new solutions and scale successful initiatives.
•
7–12+ years
in strategic account management, business development, general management or technology-led
transformation.
• Proven senior executive influencing skills and ability to navigate complex organizations.
• Experience leading large technology implementations or change management programs.
• Outstanding commercial acumen, negotiation, analytical and problem-solving skills.
• Strong understanding of digital platforms and enterprise integrations; comfortable with technical stakeholders.
• Telecom, consumer electronics, retail, marketplace or technology experience preferred.
• Top-tier consulting followed by commercial or operational leadership is an advantage.
• Entrepreneurial, hands-on, high ownership;
fluent in Italian and English.
Location & Career Opportunity
Based in Milan, with travel across Italy and occasional international travel. High-visibility role with significant autonomy and
potential for broader regional or international leadership.
Location: Madrid, Spain; Barcelona, Spain
Workplace: remote
At
TechBiz Global,
we provide recruitment services to top clients from our portfolio. We are looking for a driven
Account Manager
to manage and grow our client’s strategic partnerships in Spain, combining commercial account management with hands-on execution, technology rollouts and performance improvement. This role offers meaningful ownership of high-profile accounts within a fast-growing global technology company.
You will manage, develop and expand our client’s strategic accounts in spain, ensuring partners successfully implement
and scale our solutions. Your mission is to improve trade-in adoption, customer experience and commercial performance at the
intersection of technology, retail execution and partner relationships.
Key Responsibilities
Strategic Account Management
• Manage relationships with key retail, telecom and technology partners in Spain.
• Build relationships from senior management through operational and frontline teams.
• Develop account growth plans across channels, stores and categories; lead regular business reviews.
Partner Implementation & Rollouts
• Coordinate platform integrations, operational readiness and partner launches.
• Work with product, technology and operations teams to deliver smooth implementations.
• Drive training, process changes, frontline adoption and post-launch improvements.
Commercial Performance & Growth
• Own account KPIs including trade-in volumes, attach rates, conversion, revenue and customer experience.
• Use performance data to improve pricing, customer journeys and sales effectiveness.
• Execute marketing, staff-incentive and partner-engagement initiatives to increase adoption.
• Identify upsell, cross-sell and account expansion opportunities.
Cross-Functional Execution
• Bridge partner teams and client’s global commercial, product, technology and operations teams.
• Coordinate stakeholders, resolve issues and ensure timely delivery.
• Translate partner feedback into actionable product and process improvements.
•
4–8 years
in key account management, business development, consulting, technology implementation or commercial
operations.
• Track record managing complex client relationships and delivering commercial outcomes.
• Strong analytical skills and comfort with
KPIs and business performance data.
•
Good understanding of technology platforms, digital products and integration-led models
.
• Ability to drive cross-functional projects and influence without formal authority.
• Hands-on execution orientation, initiative and structured problem-solving.
• Telecom, consumer electronics, retail, e-commerce or marketplace experience is an advantage.
• Entrepreneurial and proactive;
fluent in Spanish and English.
Location & Career Opportunity
Based in Barcelona or Madrid, with travel across Spain as needed. Work closely with European commercial leadership and
global teams, with opportunities to progress into larger account or country leadership roles.
Location: China; Malaysia; Singapore; Thailand
Most senior sales roles come with a fixed product, a territory and a number. This one comes with a portfolio of proven technology, customers who already rely on it, and the freedom to decide what to build next in your region.
The role has two parts:
Build. Find the customer problems our technology can solve, shape new propositions with our product and engineering teams, and prove them through demonstrations and pilots.
Win. Personally lead and close the deals that turn those propositions into revenue, then make them repeatable.
You will not start from a blank canvas. We are looking for a seasoned enterprise hunter who already knows the buyers in their region and can open doors from day one. As your region grows, so does your remit: you will build the team, partners and plan to take it to the next stage.
Why this role is different
Room to create. You are not limited to a price list. Good ideas get product and engineering support, and you will work directly with the CEO and a small leadership team that makes decisions quickly.
A strong starting position. Mission-critical software already running inside operators, and a digital experience testing platform used by enterprise engineering teams, give you multiple ways into a customer.
Real support. BDR, marketing, pre-sales, solutions and global delivery teams behind you, with operations that are stable and well run.
Upside that matches the ambition. Competitive base salary plus variable pay weighted to new business you originate and close.
Our technology portfolio
Our product lines span telecoms service activation and provisioning, SIM and number management, subscriber acquisition and dealer management, customer value management and loyalty, alongside digital experience testing and analytics for mobile, web and streaming applications, including real-device testing, test automation and quality-of-experience analytics.
Together they let you enter a customer through one need, such as activation, loyalty or app quality, and build towards a broader relationship.
Where you will play
Telecommunications. Mobile and fixed operators and MVNOs.
Banking and financial services. Retail and digital banks, payment providers and fintechs with business-critical digital journeys.
Media and entertainment. Broadcasters, streaming and OTT video and audio services.
Global technology and digital platforms. Large internet and platform businesses with demanding product and digital experience needs.
Depth in one of these sectors matters more than coverage of all four.
Regions and languages
Asia including China: business-fluent English and Mandarin essential, including leading discovery and negotiation in Mandarin. Other Asian languages advantageous.
Requirements
Find the opportunities. Build executive relationships through outreach, industry insight, referrals and partners. Spot unmet needs and buying initiatives before they become tenders.
Shape the propositions. With Product, Engineering and Delivery, turn customer insight into offers with a clear use case, pricing, business case and route to market. Test demand and economics before committing resources.
Prove them. Run demonstrations, pilots and proofs of concept with agreed success criteria and a clear path to a contract.
Close the business. Own complex enterprise pursuits from qualification through procurement, negotiation and signature.
Expand and partner. Grow from the first product line into others across the customer, and build a focused group of systems integrators, testing service providers and technology partners with joint target accounts.
Build the region. Own the regional plan, pipeline and forecast, and work with Finance on revenue, margin and investment. Recommend and hire the team as demand justifies it.
What success looks like
First 90 days: senior conversations opened with priority accounts from your existing network, a focused regional plan, agreed targets and a credible qualified pipeline.
By six months: first signed business, at least one proposition validated with customers, and evidence of which offers and channels win repeatedly.
By twelve months: bookings and revenue on target, multiple new customers, a strong forward pipeline and a plan for the region’s next stage.
What you bring
10+ years of enterprise sales hunting. At least ten years selling B2B technology to large enterprises, with a consistent record of personally originating and closing complex new-logo contracts and beating targets.
Something you built. Experience taking a technology-led proposition from customer need through launch to paying customers.
Established relationships in your region. Named, active relationships with senior decision-makers at operators, banks, media or platform companies in your territory, and with the systems integrators and partners who influence them. A working knowledge of local procurement and competition.
Sector depth. Success in telecoms, financial services, media or major technology platforms.
Commercial and technical fluency. Value-based selling, business cases, pricing and margin, and the credibility to work with product and engineering leaders.
Ownership. Entrepreneurial, persistent and able to mobilise colleagues who do not report to you. The regional language skills above are essential.
You will stand out if you have founded or launched a business line, built a team, or opened a new market for a technology company.
Benefits
Competitive base salary and variable pay tied to new business.
The freedom to shape the market approach and propositions for your region.
Direct access to the CEO and leadership team, and the backing of established product, delivery and support teams.
A remit that grows with the business you build.
Location: Newark or Remote
Workplace: onsite
National Retail Solutions (NRS) is hiring! We are looking for a self-motivated, experienced Channel Sales Manager to develop and build a team of Distributors to sell the World’s Greatest Point of Sale System, NRS Pay (Credit Card Sales), NRS Funding (Merchant Loans), and NRS Petro (Gas Pump Management). Currently, we have over 15,000 units Nationwide and growing rapidly in all areas of the US. We continue to expand into new segments and are constantly adding new features.
A Channel Sales Manager can sign up anyone across the US to sell our Services. You will be responsible for identifying new Distributors, onboarding them to sell, and keeping in constant contact with them so they keep selling.
NRS Channel Managers are that they have a proven track record of successful selling. You need to be high-energy, organized, and have a can-do attitude. Prior experience selling POS Systems, Credit Card Processing, Consumer Packaged Goods, or Retail Service Industries is preferred.
Travel is limited to Trade Shows and occasional in-person meetings.
Compensation:
Base Salary plus commissions.
Responsibilities:
Grow and Manage your Distributor Network
Motivate your Distributors to sell
Train Distributors on our products
Stay in constant contact with your network of Distributors
Understand your Distributor’s needs and provide solutions.
Skills Required:
Ability to Sell Features and Benefits Active Listener
Self-Motivated Prospecting
Strong Communication Adaptable
Organized Ability to Negotiate
Ability to Plan Conflict Resolution
Relationship Builder Client Engagement
Critical Thinking/ Problem Solver Sales Presentations
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1000 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Compliance Operations Specialist
About the job
This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks.
When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform.
This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white.
We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication.
Responsibilities
In this role, you’ll:
Investigate potential violations:
Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk.
Stop bad actors before they cause harm:
You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts.
Communicate directly with customers:
A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated.
Analyze trends and prevent future abuse:
Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform.
Work with data:
You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence.
Support global impact:
The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally.
Prioritize clarity and accuracy:
Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required
Experience working in a fast paced, ambiguous environment, with a strong bias for action
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data
You are detail-oriented with good organizational skills and comfortable with ambiguity
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust
You have the ability to make sound decisions in a fast paced environment
You have good time management and organizational skills and are comfortable working under pressure
Excellent written communication skills in English
Desired:
Basic knowledge of using spreadsheets including formulas.
Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications.
1-2 years experience working in a queue based environment triaging and resolving tickets.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
🧩 Требования: опыт в DevOps и системном администрировании от 5 лет с эксплуатацией высоконагруженных распределённых и микросервисных систем, развитие внутренних PaaS‑решений;
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
New York, NY
San Francisco, CA
Austin, TX
About the team
The Finance team is a critical pillar of Cloudflare’s success, translating strategy into financial outcomes. Structured Finance is responsible for making sure Cloudflare has the right capital, on the right terms, to keep building one of the world’s largest networks.
About the role
Cloudflare is looking for a Director of Structured Finance to lead the structuring and execution of financings that support our global network and infrastructure strategy. Our infrastructure spans hundreds of cities worldwide, and as we continue to scale — including the servers, GPUs, and data center capacity that power our network, Workers AI, and our Developer Platform — how we finance that build-out is a strategic lever for the business.
You will own financing workstreams end-to-end: structuring, counterparty engagement, term negotiation, documentation, and close. You will partner closely with our Infrastructure, Hardware Sourcing, Treasury, Legal, Accounting, Tax, and FP&A teams to turn infrastructure plans into investable, well-priced transactions. The role will also extend to broader capital markets and capital structure work as the company grows.
This is a high-visibility, high-ownership role on a lean team. It combines hands-on transaction execution with financial analysis, relationship building with the financing community, and strategic decision support for senior leadership and the Board. We hold a very high bar on rigor and judgment, and we are AI-native in how we work.
What you’ll do
Infrastructure and asset financing
Own financing workstreams end-to-end for Cloudflare’s network and data center infrastructure — including equipment and hardware financing, leasing, vendor financing, and other structured solutions — from structuring and counterparty engagement through term negotiation, documentation, and close.
Translate infrastructure requirements and capex plans into clear, investable frameworks and materials for lenders, lessors, and other financing counterparties.
Represent Cloudflare independently in negotiations with external counterparties, exercising sound judgment on risk allocation, collateral, covenants, and commercial terms.
Evaluate lease vs. buy vs. finance trade-offs and recommend the structures that best balance cost of capital, flexibility, and risk.
Build repeatable internal frameworks, playbooks, and processes for evaluating, approving, and executing financing transactions.
Capital markets and capital structure
Collaborate with Cloudflare’s Treasury team on the company’s broader capital markets strategy, including debt, convertible, and other structured transactions, and contribute analysis on capital structure, liquidity, and cost of capital.
Develop and maintain a credible network of financing counterparties — banks, private credit funds, private equity, lessors, infrastructure investors, and OEM/vendor finance teams.
Monitor market conditions, pricing, and emerging financing structures, and bring new ideas to leadership.
Modeling, analysis, and decision support
Build and maintain rigorous financial models supporting transaction structuring, pricing, returns, and capital allocation decisions.
Prepare analysis and materials that distill complex financing decisions into clear recommendations for the CFO, senior leadership, and the Board.
Partner with Accounting, Tax, and Legal on accounting treatment (e.g., lease classification), tax implications, disclosure, and documentation.
Cross-functional partnership and execution
Partner with Infrastructure, Sourcing, Treasury, Legal, and leadership teams to keep transaction terms aligned with network build-out plans and broader company priorities.
Own post-close management of financing arrangements, including covenant compliance, reporting obligations, and ongoing counterparty relationships.
Use AI-native tooling and automation to scale the function — models, trackers, and workflows that let a small team operate with speed and accuracy.
Examples of desirable skills, knowledge and experience
10+ years of experience
across structured or project finance, infrastructure investing, private credit, equipment leasing, private equity, investment banking, and/or corporate capital markets — ideally including time in-house at a high-growth technology or infrastructure company.
A track record of leading complex financing transactions through to close
, including direct negotiation and documentation with external counterparties.
The ability to run a financing workstream independently
, without close supervision, and to represent the company credibly with senior external counterparties.
Deep structuring expertise
— e.g., equipment finance, leasing and sale-leaseback, asset-backed and project finance, vendor financing, and debt or convertible capital markets — plus creativity in designing new structures to meet company goals.
Advanced financial modeling, credit analysis, and transaction documentation skills
, including familiarity with credit agreements, master lease agreements, and related legal documentation.
Working knowledge of the accounting and tax implications
of financing structures, and comfort partnering with Accounting, Tax, and Legal to get them right.
Exceptional written and verbal communication skills
, with the ability to make complex structures legible to non-specialist leadership and to influence diverse stakeholders.
Comfort with ambiguity
— the ability to drive clarity, manage competing priorities, and execute at a high bar in a fast-moving environment.
High-trust collaboration
— the ability to build credibility quickly with senior internal stakeholders (CFO, Treasury, Legal, Accounting, Infrastructure) and external counterparties.
AI-native curiosity and skill
— fluency with modern AI tooling and a track record of using it to amplify your impact.
Sound judgment with confidential information
, including an understanding of the discretion required at a public company.
Sector background
in data centers, digital infrastructure, telecom, cloud, or AI compute preferred; existing relationships with lenders, lessors, and infrastructure investors a plus.
MBA, CFA, or similar a plus, but not required.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $206,000 - $284,000
For New York City based hires: Estimated annual salary of $196,000 - $270,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Москва
Команда, которая занимается полным циклом автоматизации драйверных моделей бизнес планирования.
Обязанности
### **Чем предстоит заниматься:**
* выполнять функции по автоматизации расчетов драйверных моделей
* анализ текущего процесса – большая часть которого в Excel, SQL скриптах (разбирать логику, формулы)
* поиском источников – анализ и репликация источников в DWH, согласование с владельцами систем
* разрабатывать меппинги – опыт работы с огромными хранилищами и системами на 500+ параметров
* создавать витрины - спроектировать и наполнить агрегированные слои для бизнес-планирования
* внедрять автоматизированный процесс на поддержку, обучить бизнес-пользователей новому формату
* заниматься прототипированием во внутренней системе (собственная разработка): создать модель планирования и запустить расчеты
Требования
### **Мы ждем что, вы:**
* имеете опыт от 3+ лет в аналитике данных, бизнес-аналитке, клиентской аналитике ФЛ
* имеете опыт работы с большими данными (Spark, Hadoop, GreenPlum, ClickHouse), знаете SQL и Python
* умеете визуализировать данные, писать качественные БТ на разработку дашбордов
* понимаете метрикм и драйверы для процесса бизнес-планирования, управления продуктом, клиентской аналитики
* имеете опыт фин. моделирования продуктов \\ проектов \\ пилотов \\ инициатив
* имеете базовые знания статистики
Будет плюсом:
* опыт в Banking, Retail, FinTech, E-commerce, Telecom
* знания методов cohort analysis, uplift modeling
* опыт работы с ML-моделями
Условия
### **Что мы предлагаем:**
* комфортный современный офис рядом с м. Кутузовская
* ежегодный пересмотр зарплаты, годовую премию
* корпоративный спортзал и зоны отдыха
* уникальную систему обучения Сбера для профессионального и карьерного развития
* расширенный ДМС и льготное страхование для семьи
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* корпоративную пенсионную программу
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Training and serving frontier AI models requires compute infrastructure at a scale and density that pushes past what conventional data center designs were built to handle. Anthropic's Data Center Infrastructure team is responsible for delivering that physical infrastructure — partnering with build partners, equipment manufacturers, and utilities to stand up facilities that can reliably power some of the largest accelerator clusters in the industry.
As a Data Center Electrical Engineer – Design, you'll own the electrical architecture of our facilities from the utility service entrance through to the rack — substation interface, medium- and high-voltage distribution, on-site generation and storage integration, UPS, switchgear, busway, and rack power. You'll develop and maintain the basis of design, reference architectures, and technical specifications that our build partners and A/E firms design against, and you'll be the point of technical authority when their drawings and calculations come back for review. You'll run the engineering studies — short-circuit, protection coordination, arc flash, load flow, and power quality — and you'll keep the architecture ahead of rapidly increasing rack densities and the unique load characteristics of large-scale ML training.
A central part of this role is speed-to-capacity through prefabrication: you'll shape Anthropic's offsite-manufactured electrical strategy — modular skids, e-houses, and prefabricated power assemblies — and drive its standardization across sites. You'll work closely with colleagues across the infrastructure team, with our hardware and compute teams to translate accelerator requirements into electrical design criteria, and with supply chain to qualify and diversify regional equipment vendors. Expect roughly 10–25% travel for design reviews, partner and vendor meetings, factory witness testing, and site visits to support commissioning and startup.
Responsibilities
Electrical design & engineering
Lead the electrical design of critical data center infrastructure across the US portfolio, including the utility interface and substation, site medium- and high-voltage distribution, generators, UPS, switchgear, transformers, busway, and grounding
Develop and maintain Anthropic's electrical basis of design, reference architectures, and technical specifications for critical power distribution — covering switchgear, UPS systems, PDUs, busway, and rack power delivery — producing designs that meet our reliability and maintainability requirements while staying within budgetary targets
Perform and validate engineering studies — including short-circuit, protection coordination, arc flash, load flow, and power quality analysis — and use the findings to steer topology, redundancy, equipment-selection, and protection-setting decisions
Design and plan data center hall power distribution layouts for newly allocated spaces in coordination with the telecom, mechanical and cooling design
Prefabrication & modular delivery
Drive Anthropic's prefabricated and modular electrical strategy — developing modular skids, e-houses, and prefabricated power assemblies, and partnering with external engineering and manufacturing teams on a productization roadmap that accelerates deployment and reduces onsite labor
Design for offsite manufacture and onsite assembly: define the interfaces between prefabricated components and site-built work, and the electrical interfaces and switchover points for temporary-to-permanent power sequencing
Drive standardization of modular electrical designs across sites to compress deployment timelines while preserving flexibility for site-specific constraints and evolving hardware generations
Partner, vendor & utility coordination
Work with regional vendors and manufacturers to specify and qualify major electrical equipment, and partner with supply chain to build a diversified vendor base that mitigates lead-time and single-source risk
Work with utilities and interconnection/transmission operators (e.g., ISOs/RTOs) to define site utility service and interconnection requirements, and with local authorities having jurisdiction to ensure designs comply with the National Electrical Code (NFPA 70/NEC), NFPA, IEEE, UL/ANSI, and local requirements
Work with Anthropic's hardware and compute teams to translate accelerator power, density, and power-quality requirements into electrical design criteria, and keep the reference architecture aligned with upcoming hardware generations
Present findings and design positions to internal stakeholders, build partners, and operations teams through clear reports and presentations, and defend them under challenge
Design review & quality
Review and approve electrical design packages, calculations, submittals, and shop drawings from build partners and MEP consultants; track clarifications, deviations, and exceptions against the basis of design, and hold the line on capacity, reliability, maintainability, and safety requirements
Perform technical due diligence and design reviews on data center developer and partner projects — evaluating their electrical single-lines, equipment selections, studies, and specifications against Anthropic's reliability, maintainability, and capacity requirements
Define project electrical scope and serve as the design authority on RFIs and field changes that affect design intent during procurement and construction
Support factory acceptance testing, commissioning, and startup — reviewing test procedures and results against design intent, participating on site for key milestones, and closing as-built changes back into the reference design
Manage concurrent projects across multiple geographies
Continuously improve Anthropic's internal electrical design standards, tooling, and delivery practices, and act as a technical leader within the engineering group and across the internal and external teams that support our data centers
You may be a good fit if you
Have 10+ years of electrical engineering experience in mission-critical facilities, with substantial time spent on data center or other high-availability electrical distribution design — from concept through construction documents and into commissioning support
Have deep familiarity with US electrical codes and standards — including the National Electrical Code (NFPA 70/NEC), NFPA 70E, IEEE standards (e.g., 1584 for arc flash), and UL/ANSI equipment standards (e.g., UL 891, UL 1558) — and with utility interconnection processes
Have hands-on experience producing and reviewing electrical construction documents, single-line diagrams, and equipment specifications, and can interpret data center floor plans and technical layouts with confidence
Have strong knowledge of power distribution and cooling infrastructure in high-availability data center environments
Are fluent in power systems analysis and comfortable running or critically reviewing studies in tools such as SKM, ETAP, or EasyPower
Understand critical power topologies (2N, N+1, distributed redundant, block redundant) and can articulate the trade-offs between them for different reliability and cost targets
Have working knowledge of HV/MV substations, on-site generation, and energy storage integration, and how each shapes the overall electrical architecture
Have hands-on experience with prefabricated and modular data center electrical infrastructure — design for offsite manufacture, modular skids/e-houses, and the interfaces between prefabricated components and onsite assembly
Have worked directly with electrical equipment manufacturers, A/E consultants, and contractors, and can evaluate products and designs on technical merit, not just datasheet claims
Hold a bachelor's degree in Electrical Engineering or a closely related field, or have equivalent practical experience; Professional Engineer (PE) licensure is valued but not required
Communicate clearly with both technical peers and non-specialist stakeholders, and are comfortable defending a design position under scrutiny from partners and internal reviewers
Strong candidates may also have
Experience owning the electrical basis of design or reference architecture for a hyperscale or large colocation program, and driving its adoption across multiple sites or by external build partners
A track record building modular prefabricated products in the electrical or mechanical scope of a data center, and driving designs toward offsite manufacturing
Background in medium-/high-voltage distribution, on-site generation, or battery energy storage system (BESS) integration, and how those shape the building-side electrical design
Exposure to liquid-cooled infrastructure and its implications for electrical room layout and load distribution
Prior work at a hyperscaler, colocation provider, or MEP consultancy serving large data center clients
Direct project experience delivering data centers in multiple US markets (e.g., Virginia, Texas, Arizona, Ohio, Oregon)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join us as our next Senior Solutions Engineer on Twilio’s Digital Sales Communications team!
About the job
This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment.
Twilio’s Senior Solutions Engineers are responsible for delivering the technical win and best product fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders.
Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
Take the initiative to identify and solve problems - both for the customer and within the organization as we grow.
Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of pre-sales experience selling complex, technical products or 3+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting.
Excellent communicator and presenter able to gain audience confidence.
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution.
Previous software development experience or working knowledge in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Experience building with REST APIs
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
Desired:
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Previous experience in Telecom, SIP, Contact Center, or Security is a plus.
Experience with sales methodologies.
Location
This role will be remote AND based in the United Kingdom.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive.
About the job
This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Responsibilities
In this role, you’ll:
Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
Balance competing priorities and manage multiple projects and deals at the same time.
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product and carrier relations teams.
Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Stay current with industry changes and collaborate with your team and peers to learn and share best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years in a closing role
Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading
Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts
Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor’s Degree or equivalent years of experience
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience
Location
This role will be remote.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% - 40% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 28, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Sao Paulo, Brazil
Workplace: fully
IT Help Desk Specialist
Location: Remote. International applicants welcome.
Schedule: Monday to Friday, 7:30 AM to 3:30 PM US Central Time
Type: Full-time independent contractor
About the role
We run sales and support teams across several health and wellness brands. Everything they do runs on Salesforce, a cloud phone system and a business texting platform. When something breaks, you're the one who fixes it.
You'll be the first point of contact for 150+ users: their accounts, their phone setup and their support tickets. You'll escalate only what truly needs a system change.
How we work
This role is built for someone who doesn't need to be managed. There's no daily task list handed to you. Your work lives on a dashboard that shows every open ticket, pending request and system alert, and your goal is to keep it empty.
We're looking for someone who:
Starts the day by checking the dashboard, not by waiting for direction
Figures things out before asking
Manages their own time and priorities, and knows what's urgent and what can wait until the afternoon
Follows through without reminders and closes the loop with the person who asked
Can be trusted with admin access to the tools the whole company depends on
If you do your best work with clear ownership and little supervision, this is that job.
What you'll do
Keep the help desk dashboard at zero: open tickets, pending account requests and system health alerts
Resolve most support tickets yourself, and escalate the rest with the investigation already done
Set up and remove user accounts across Salesforce, Vonage, SMS Magic and our other tools as people join, change roles or leave
Troubleshoot calling, callback and voicemail issues with agents, and work with Vonage support on open cases
Manage our business phone numbers: assignments, releases, and requesting spam-label removal with the carriers (AT&T, Verizon, T-Mobile)
Maintain users and numbers in our business texting platform
Process requests to delete call recordings under our privacy process
Correct sales and order records when automated checks flag a mismatch
What you'll need
2+ years in IT help desk, technical support or contact center support
Salesforce experience strongly preferred, especially managing users, permissions and records
Strong troubleshooting skills: you can take a vague "it's not working," find the cause, and fix it or explain it clearly
A track record of working independently: self-motivated, organized and good at managing your own time
Excellent written and spoken English; most communication is written, in tickets and Slack
Reliable internet and a quiet workspace for the full 7:30 to 3:30 CT schedule
Nice to have
Salesforce Administrator certification
Vonage Contact Center (VCC) or another cloud contact center platform
SMS platforms, telecom or phone number management
Experience supporting sales teams
Your main goal will be to build high-quality backlinks, improve domain authority, and support SEO and AI-driven SEO strategies that generate inbound traffic and qualified B2B leads.
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
Mistral AI is seeking Applied Scientists and Research Engineers focused on time series. You will design, train, and deploy state-of-the-art time-series foundation models, and apply them to the most demanding forecasting problems in industry, from power grids and plants to trading desks.
Timestral, our family of time-series foundation models, ranked first on amongst all benchmarks at release (tech report https://arxiv.org/pdf/2610.37585v1: https://arxiv.org/pdf/2610.37585v1 ). The role has two sides: building the next generations of Timestral with our Science team, and taking them into production with our industrial and financial clients, adapted to their data. Working cross-functionally with both external and internal science, engineering, and product teams you will deliver high-impact AI solutions. We are made of researchers, engineers, product builders, ex-founders who love tackling the most complex real world problems in the industry.
WHAT YOU WILL DO
- Run pre-training, post-training and deploy state of the art time-series foundation models on clusters with thousands of GPUs.
- Generate and curate large-scale time-series datasets, real and synthetic, and build evaluators and benchmarks for forecasting and other time-series tasks.
- Push the frontier of Timestral: architectures, training recipes, scaling, and new capabilities such as anomaly detection, classification and embeddings.
- Fine-tune and adapt Timestral on client data, in the cloud or on-premise, and benchmark it against the client's existing models.
- Develop the necessary tools and frameworks to facilitate data generation, model training, evaluation and deployment.
- Collaborate with cross-functional teams to tackle complex use cases, including agents that combine Timestral with Mistral LLMs.
- Manage research projects and communications with client research teams.
ABOUT YOU
- Fluent in English with excellent communication skills, at ease explaining complex technical concepts to both technical and non-technical audiences.
- Expert with PyTorch or JAX.
- Solid knowledge of modern deep learning and large language models: architectures, pre-training, post-training and evaluation.
- Experience pre-training or fine-tuning time-series foundation models or large transformer models at scale.
- Strong background in time-series modelling: probabilistic forecasting, multivariate series and covariates, and classical baselines (statistical models, gradient boosting).
- Not afraid of contributing to a big codebase; finds their way around independently with little guidance.
- Writes clean, readable, high-performance, fault-tolerant Python code.
- Doesn't need roadmaps: moves independently and is comfortable with uncertainty.
- Low-ego, collaborative and eager to learn.
- Track record of success through personal projects, professional projects or academia.
NICE TO HAVE
- Ex-founder or builder
- PhD / Master in a relevant field (Machine Learning, Statistics, Applied Mathematics, Physics). Exceptional candidates from other backgrounds welcome.
- Research on time-series foundation models: pre-training, scaling, synthetic data or evaluation.
- Hands-on experience training or fine-tuning LLMs, building agents and tool use, or models that combine text and time series.
- Industry experience in energy, industrial operations, telecom or finance, or experience deploying models for industrial clients.
- Experience working on large code bases or large machine learning models at scale.
- Contributions to a large open-source or industry codebase.
- Publications in top academic journals or conferences.
- Enjoys improving existing code: typing, tests, CI pipelines.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
УдалённоRemote - US
Удалённо
Milan, Italy
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридParis; London; Exceptional candidates from other backgrounds welcome; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks