Location: Belgrade, Serbia
Workplace: hybrid
Senior Product Manager - Receive EMEA
Reports to:
Group Product Manager (Receive)
Location:
Belgrade
Your Role
We are looking for an experienced Senior Product Manager to own Receive across EMEA. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.
We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments.
As our Senior Product Manager, Receive EMEA
Receive is how our clients get paid: payment links, payment forms that collect by card, open banking and alternative payment methods, and a growing set of tools around the invoice, including invoice generation, invoice scanning, and a hosted and embedded checkout for ecommerce businesses. You'll own this proposition for EMEA, from the roadmap to the numbers.
You will decide which collection methods we offer, in which markets, and in what order, balancing what clients ask for with what drives acceptance, conversion and the speed at which funds reach their account. You'll make the call on where to build, where to partner and where to wait for a market or scheme to mature, and you'll own the commercial result: volume collected, conversion, cost of acceptance and client adoption.
As a senior member of the team, you'll set the standard for how Receive products are discovered and shipped, help the Receive Group Product Manager shape strategy across regions, and mentor Product Managers around you.
Your role as a Senior Product Manager at Sokin:
Own the Receive roadmap for EMEA, aligned to the Move Money vision and to company objectives
Decide which collection methods to launch in each market, including cards, open banking, local direct debit schemes and alternative payment methods, and build the business case for each
Own the metrics for your markets: collected volume, conversion and acceptance rates, cost of acceptance, time to funds available and client adoption
Take new capabilities such as invoice generation and hosted checkout from discovery through to launch, working with Product Marketing and Sales to bring them to clients
Work with Payment Success and Core Platform on reconciliation, attribution of incoming funds and status visibility, so clients can tell what has been paid without chasing
Work directly with a cross-functional team of engineers and designers to deliver value often
Spend time with clients, Sales and Account Management to discover where collection is slow, costly or manual for them
Work from Sokin's Jobs to Be Done catalogue: describe the jobs your customers and internal users hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current
Work closely with Compliance, Risk and Treasury so that new collection methods are safe, well controlled and properly priced
Mentor Product Managers and contribute to the Receive team's standards for discovery and delivery
We'd love to hear from you if:
You have 6+ years in product management, ideally in payments acceptance, PSPs, acquiring, open banking or B2B fintech
You understand how collection works under the surface: card schemes and acquirers, direct debit schemes, open banking, wallets and local alternative payment methods
You have owned a customer-facing payments product with commercial targets, and can show what moved as a result of your decisions
You're analytical and enjoy the mechanics of funnels, conversion and acceptance data
You own your roadmap and can identify problems, make decisions and drive things forward without waiting to be managed
You're comfortable working with financial, risk and legal stakeholders to design solutions that are user-centric yet compliant
You have enough technical depth to work closely with engineers, including on third-party and partner integrations
You enjoy mentoring others and raising the standard of the team around you
Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'.
Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
You will own the commercial structuring and economics of Baseten's highest-priority customer deals end to end. You will play a critical role in scaling our revenue by serving as a trusted partner to Sales, Finance, and Legal on complex and non-standard deals. You'll help our products reach customers quickly while maintaining the financial discipline and risk management that a fast-scaling AI company requires.
This role is ideal for someone who has excellent commercial judgment, is highly analytical, and wants to build the deal strategy function from the ground up at a hypergrowth company. You'll help define how the world's leading AI companies buy inference and directly impact our most strategic customer relationships.
THE RESPONSIBILITIES
- Deal Structuring: Partner with Sales to structure deals that meet customer needs while protecting Baseten's financial and strategic interests, spanning pricing, discounts, commitments, and contract terms.
- Customer Negotiations: Join customer conversations and represent Baseten with senior finance and procurement stakeholders, bringing pricing and commercial depth so the account team can stay focused on the relationship.
- Financial Analysis: Conduct deal profitability, margin, and discount impact analysis, and translate the results into clear, data-driven recommendations for leadership.
- Deal Review and Approvals: Review enterprise deals that fall outside standard parameters, and own the approval thresholds and escalation paths that keep decisions moving quickly.
- Cross-Functional Execution: Partner with Legal, Revenue Accounting, RevOps, and Billing to ensure every deal is contracted, booked, and billed accurately.
- Pricing Insights: Track discounting, win rates, and deal outcomes across the book, and use those insights to shape pricing, packaging, and commercial policy.
- Process and Systems: Build the playbooks, guidelines, and workflows that let our deal process scale with the business. Use AI and automation extensively to keep the function fast and lean as deal volume grows.
THE REQUIREMENTS
- 8+ years of experience in deal strategy, pricing, strategic finance, investing, and/or revenue operations at a high-growth technology company
- Proven track record of structuring and negotiating complex enterprise deals, especially in a consumption-based environment
- Strong commercial judgment, with the presence to negotiate directly with customers and represent Baseten externally
- Excellent system design, financial modeling, and analytical skills
- Ability to earn the trust of sales teams and influence senior leaders across Sales, Finance, and Legal
- Proficiency in CPQ/CRM tools and a strong understanding of how deal terms affect billing and revenue recognition
- Excellent written and verbal communication, with the ability to turn complex deal structures into clear recommendations for executives
STRONG CANDIDATES MAY ALSO HAVE
- Experience at an AI, cloud infrastructure, or data platform company
- Familiarity with GPU and compute economics
- Experience building a deal desk or deal strategy function from scratch
- Prior quantitative experience
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Medellin, Colombia; Mexico City, Mexico
Workplace: hybrid
Senior Product Manager - Stablecoins
Reports to:
Product Director (Convert)
Location:
LATAM (Mexico, Colombia)
Your Role
We are looking for an experienced Senior Product Manager to own Stablecoin conversion, the way Sokin's clients move between fiat currencies and digital dollars. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.
We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments.
As our Senior Product Manager, Stablecoins
Stable Convert sits where our FX product meets our stablecoin capability. Clients need to convert between fiat and digital dollars, or between digital assets, at a price and a time that suit them, and to know that the conversion will complete without leaving them exposed. Behind the scenes, Sokin has to source liquidity and execute so that every quote we give is a price we can honour.
You'll own the conversion experience and economics for stablecoin: how it is quoted and priced, how it connects with the rest of the Convert product (spot rates, intelligence and hedging), how liquidity is sourced and managed, and how treasury sees the resulting positions. You'll work in close partnership with the Principal Product Manager for Stablecoin, who sets the wider stablecoin strategy, and with Treasury, Compliance and Engineering.
Success means conversions that clients can price and complete with confidence, spreads that win flow while protecting unit economics, and a conversion experience that feels like one product whether the asset is a currency or a digital dollar.
Your role as a Senior Product Manager at Sokin:
Own the Stablecoin conversion strategy and roadmap, aligned to the Convert vision and to the wider stablecoin strategy
Define pricing, quoting and execution for fiat to digital dollar conversion, including spreads, firm quotes, limits and out-of-hours behaviour
Work with Treasury and liquidity providers to source liquidity and execute without leaving Sokin holding unwanted market risk
Integrate stablecoin conversion with spot FX, rate intelligence and hedging, so clients see one coherent conversion experience
Own the metrics: conversion volume, the gap between quoted and executed price, time from decision to funds available, and the share of conversions that cannot complete because of liquidity or cut-offs
Work with Compliance on screening and monitoring requirements for conversion flows
Work directly with a cross-functional team of engineers and designers to deliver value often
Work from Sokin's Jobs to Be Done catalogue: describe the jobs your customers and internal users hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current
Spend time with clients, Sales and Treasury to understand how businesses decide when and how to convert
Mentor Product Managers around you and contribute to the standards of the Convert team
We'd love to hear from you if:
You have 5+ years in product management, ideally in FX, treasury, digital assets or financial markets
You understand how conversion works in practice: pricing and spreads, liquidity sourcing, execution and settlement, and the risk Sokin carries between a customer trade and its hedge
You have working knowledge of stablecoins and digital asset on and off-ramps in a regulated context, or the curiosity and track record to get there quickly
You're analytical and commercially minded, and can connect a roadmap choice to margin and flow
You own your roadmap and can identify problems, make decisions and drive things forward without waiting to be managed
You're comfortable working with treasury, risk and legal stakeholders to design solutions that are user-centric yet compliant
You have enough technical depth to work closely with engineers and find the best solution to a problem
You thrive in ambiguous environments and bring structure to them rather than waiting for it
Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'.
Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: European Union
What you'll be solving
A platform engineer opens their AI client of choice, connects it to CAST AI, and types:
"Why did our spend jump 40% in eu-west last week?"
Thirty seconds later they have an answer, pulled from live cluster state and cost data, with links back to the evidence. No dashboards. No YAML archaeology. Just a question and a correct, permission-checked answer.
Your job is to make that interaction boring. Reliably, securely, at production scale.
Behind it sits the hard part: an AI assistant that reasons over thousands of production Kubernetes clusters, a platform that safely exposes company infrastructure to external AI clients, and quality pipelines that tell us when the agent is wrong before a customer does. Get it right, and operators stop clicking through consoles entirely. Get it wrong once, and an agent gives a confidently wrong answer to someone managing production.
CAST AI already runs Kubernetes infrastructure autonomously. Our automation makes thousands of cost-and-reliability decisions a day. Cast Pilot is the team building the intelligence layer on top of that:
AI assistants for Kubernetes and the cloud itself
. Our assistant already answers thousands of questions a month from hundreds of organizations. Now we're opening the platform up: a public, permission-aware MCP server so customers can plug CAST AI straight into their own AI clients and agents, deeper connectivity across all three major clouds (AWS, GCP, Azure), and a continuous push to make our agents smarter, better grounded, and more capable.
This is greenfield AI platform work on top of battle-tested infrastructure. Most features ship in 1 to 4 weeks.
This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Cyprus, Malta, Finland, Sweden, Ireland, Moldova, North Macedonia, Montenegro, Slovenia, and Ukraine.
Requirements
Strong software engineering fundamentals: you design clean abstractions, write maintainable code, and can justify your architecture choices, not just make something work. You're a
generalist
who is as comfortable debugging a distributed system as designing an auth flow or tuning an agent's behavior.
Production experience
with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
Experience building or operating large-scale SaaS platforms in production: multi-tenant systems, high volumes, and the failure modes that only show up at scale.
Solid understanding of Kubernetes. Our entire platform runs on it, and the assistants we build answer questions
about
it. You should be at home with autoscaling, scheduling, and networking concepts.
You've personally driven a complex project end-to-end.
Hands-on experience with AI coding agents and agentic development workflows. This is how we build, not just what we build.
You've used observability tooling in production.
CI/CD and DevOps practices experience.
Strong English skills, both verbal and written.
Startup mindset: adaptable, proactive, and comfortable with ambiguity.
What will make you stand out
You've built agentic systems that shipped
: MCP servers or clients, agent gateways, tool-use orchestration, RAG pipelines, evaluation frameworks, and you can talk about what broke in production and how you found out. This is the single biggest differentiator for our team.
Deep hands-on experience with one or more of AWS, GCP, or Azure, with real understanding of IAM, compute, networking, and their APIs, not just console-level usage.
Experience with LLM application quality: evaluations, prompt engineering at scale, latency and cost optimization of agent loops.
Knowledge of OAuth 2.0 / OIDC and multi-tenant authorization design.
Deep knowledge of EKS, GKE, or AKS internals.
Kubernetes or cloud-native OSS contributions.
Responsibilities
Design and build the systems behind our AI assistant: agent flows, context retrieval, and the data connections that let it reason about live Kubernetes infrastructure.
Build and evolve our
public, permission-aware MCP server
: curated tools, identity, audit, and strict safety gates, so customers can use CAST AI from their own AI clients.
Develop and maintain cloud connectivity across AWS, GCP, and Azure, and the data foundations our agents build on.
Write production Go services that interact with cloud provider APIs, the Kubernetes control plane, and LLM APIs in real time.
Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1 to 4 weeks).
Debug novel problems: an agent giving a wrong answer, a cross-cloud permission edge case, a data freshness issue that only appears at scale.
Build the quality harness: evals, telemetry, feedback loops, that let us ship agent improvements without regressions.
Contribute to product direction and backlog. Shape what gets built next, not just how it's built.
Participate in the team's on-call rotation.
Tools We Use Daily
Programming Languages:
Go
AI & Agents:
MCP (servers and clients), agent gateways, LLM provider APIs, RAG, evaluation pipelines
Cloud & Orchestration:
Kubernetes, AWS, GCP, Azure
Infrastructure as Code:
Terraform
Databases & Storage:
PostgreSQL, Cloud Object Storage, ClickHouse
Workflows & APIs:
Temporal, GCP Pub/Sub,
gRPC, REST
Observability & Product Analytics:
Prometheus, Grafana, Loki, Tempo, PostHog
CI/CD & GitOps:
GitLab/GitHub CI with ArgoCD and Kargo
What's in it for you?
Competitive salary (€6,500 to €9,000 gross, depending on the level of experience)
Work on genuinely new problems: production MCP platforms and AI assistants for Kubernetes and cloud infrastructure are not solved domains. You'll be defining them, not following a playbook.
Equity options.
Real users, fast: your work ships to hundreds of organizations in weeks, not quarters.
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development, including access to international conferences and courses.
Annual hackathon to spark new ideas and strengthen team bonds.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Hiring process
Screening call with Recruiter
Hiring Manager interview
Technical interview (system design)
Live coding
Culture Check interview with an executive
As part of our standard hiring process, a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. Please note that Cast AI does not provide any form of visa sponsorship/work permit.
#LI-Remote
Location: Estonia; Greece; Latvia; Lithuania; Poland; Slovakia; Ukraine
What you'll be solving
A platform engineer opens their AI client of choice, connects it to CAST AI, and types:
"Why did our spend jump 40% in eu-west last week?"
Thirty seconds later they have an answer, pulled from live cluster state and cost data, with links back to the evidence. No dashboards. No YAML archaeology. Just a question and a correct, permission-checked answer.
Your job is to make that interaction boring. Reliably, securely, at production scale.
Behind it sits the hard part: an AI assistant that reasons over thousands of production Kubernetes clusters, a platform that safely exposes company infrastructure to external AI clients, and quality pipelines that tell us when the agent is wrong before a customer does. Get it right, and operators stop clicking through consoles entirely. Get it wrong once, and an agent gives a confidently wrong answer to someone managing production.
CAST AI already runs Kubernetes infrastructure autonomously. Our automation makes thousands of cost-and-reliability decisions a day. Cast Pilot is the team building the intelligence layer on top of that:
AI assistants for Kubernetes and the cloud itself
. Our assistant already answers thousands of questions a month from hundreds of organizations. Now we're opening the platform up: a public, permission-aware MCP server so customers can plug CAST AI straight into their own AI clients and agents, deeper connectivity across all three major clouds (AWS, GCP, Azure), and a continuous push to make our agents smarter, better grounded, and more capable.
This is greenfield AI platform work on top of battle-tested infrastructure. Most features ship in 1 to 4 weeks.
This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Cyprus, Malta, Finland, Sweden, Ireland, Moldova, North Macedonia, Montenegro, Slovenia, and Ukraine.
Requirements
Strong software engineering fundamentals: you design clean abstractions, write maintainable code, and can justify your architecture choices, not just make something work. You're a
generalist
who is as comfortable debugging a distributed system as designing an auth flow or tuning an agent's behavior.
Production experience
with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
Experience building or operating large-scale SaaS platforms in production: multi-tenant systems, high volumes, and the failure modes that only show up at scale.
Solid understanding of Kubernetes. Our entire platform runs on it, and the assistants we build answer questions
about
it. You should be at home with autoscaling, scheduling, and networking concepts.
You've personally driven a complex project end-to-end.
Hands-on experience with AI coding agents and agentic development workflows. This is how we build, not just what we build.
You've used observability tooling in production.
CI/CD and DevOps practices experience.
Strong English skills, both verbal and written.
Startup mindset: adaptable, proactive, and comfortable with ambiguity.
What will make you stand out
You've built agentic systems that shipped
: MCP servers or clients, agent gateways, tool-use orchestration, RAG pipelines, evaluation frameworks, and you can talk about what broke in production and how you found out. This is the single biggest differentiator for our team.
Deep hands-on experience with one or more of AWS, GCP, or Azure, with real understanding of IAM, compute, networking, and their APIs, not just console-level usage.
Experience with LLM application quality: evaluations, prompt engineering at scale, latency and cost optimization of agent loops.
Knowledge of OAuth 2.0 / OIDC and multi-tenant authorization design.
Deep knowledge of EKS, GKE, or AKS internals.
Kubernetes or cloud-native OSS contributions.
Responsibilities
Design and build the systems behind our AI assistant: agent flows, context retrieval, and the data connections that let it reason about live Kubernetes infrastructure.
Build and evolve our
public, permission-aware MCP server
: curated tools, identity, audit, and strict safety gates, so customers can use CAST AI from their own AI clients.
Develop and maintain cloud connectivity across AWS, GCP, and Azure, and the data foundations our agents build on.
Write production Go services that interact with cloud provider APIs, the Kubernetes control plane, and LLM APIs in real time.
Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1 to 4 weeks).
Debug novel problems: an agent giving a wrong answer, a cross-cloud permission edge case, a data freshness issue that only appears at scale.
Build the quality harness: evals, telemetry, feedback loops, that let us ship agent improvements without regressions.
Contribute to product direction and backlog. Shape what gets built next, not just how it's built.
Participate in the team's on-call rotation.
Tools We Use Daily
Programming Languages:
Go
AI & Agents:
MCP (servers and clients), agent gateways, LLM provider APIs, RAG, evaluation pipelines
Cloud & Orchestration:
Kubernetes, AWS, GCP, Azure
Infrastructure as Code:
Terraform
Databases & Storage:
PostgreSQL, Cloud Object Storage, ClickHouse
Workflows & APIs:
Temporal, GCP Pub/Sub,
gRPC, REST
Observability & Product Analytics:
Prometheus, Grafana, Loki, Tempo, PostHog
CI/CD & GitOps:
GitLab/GitHub CI with ArgoCD and Kargo
What's in it for you?
Competitive salary (€6,500 to €9,000 gross, depending on the level of experience)
Work on genuinely new problems: production MCP platforms and AI assistants for Kubernetes and cloud infrastructure are not solved domains. You'll be defining them, not following a playbook.
Equity options.
Real users, fast: your work ships to hundreds of organizations in weeks, not quarters.
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development, including access to international conferences and courses.
Annual hackathon to spark new ideas and strengthen team bonds.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Hiring process
Screening call with Recruiter
Hiring Manager interview
Technical interview (system design)
Live coding
Culture Check interview with an executive
As part of our standard hiring process, a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr. Please note that Cast AI does not provide any form of visa sponsorship/work permit.
#LI-Remote
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
Bybit is looking for a Head of Social Media who is equal parts creative visionary and operational leader. This is not a "post and pray" role — you will own the global social strategy for one of the world's top crypto exchanges, lead a distributed team across regions, and be the connective tissue between brand, product, community, and culture.
You will inherit a team that is growing fast, working with external agencies, and navigating the complexity of a global rebrand (Brand 6.0). You'll need to bring structure without killing creativity, and bring creativity without losing accountability.
What You'll Own
Strategy & Narrative
Define and execute Bybit's global social media strategy across X (Twitter), Instagram, TikTok, LinkedIn, YouTube, and emerging platforms
Translate complex crypto and fintech concepts into compelling, platform-native content that resonates with traders, retail users, and the broader Web3 community
Build and maintain Bybit's social voice — bold, credible, and culturally relevant — in alignment with Brand 6.0 guidelines
Develop channel/product-specific strategies that balance global consistency with regional relevance
Team Leadership & Operations
Lead, mentor, and grow a global social media team (currently ~4–6 members) plus manage relationships with production and influencer agencies and other departments
Establish clear workflows, content brief processes, and approval protocols to eliminate last-minute requests and ensure quality at scale
Build and own the content calendar, ensuring alignment with campaigns, product launches, market moments, and executive communications
Implement SOPs for content creation, agency briefing, influencer collaboration, and crisis response
Campaign & Content Execution
Partner with the Creative team on campaign assets, ensuring briefs are detailed, timely, and actionable
Oversee influencer strategy — from shortlisting and legal clearance to performance tracking
Manage the production agency relationship for high-quality video content the internal team cannot produce at speed
Data, OKRs & Reporting
Own social media OKRs: follower growth, organic engagement, share of voice, sentiment, and new user acquisition via social
Use Sprinklr and native platform analytics to run weekly performance reviews and quarterly post-mortems
Present social performance to leadership in biweekly reviews; flag risks and opportunities proactively
Leverage AI tools for trend harvesting, content optimization, and competitive analysis
Cross-Functional Collaboration
Work closely with BU marketing teams (WBU, GBU, PBU) to support product-specific social moments without duplicating effort
Align with the Strategy Office on global go-to-market strategy and upper-funnel performance
Coordinate with Legal and Compliance on influencer clearances, regulatory messaging, and market-specific restrictions
What We're Looking For
Must-Have
4–8 years
of social media experience, with at least
3 years in a leadership role
managing a team
Marketing background
— you think in campaigns, narratives, and audience journeys, not just posts
Proven track record of
growing social accounts at scale
for a global brand (1M+ followers preferred)
Strong
project management skills
— you can run multiple workstreams, manage agencies, and hit deadlines without chaos
Experience with
Sprinklr
or equivalent enterprise social media management platforms
AI-native mindset
— you actively use AI tools in your workflow for content, research, and analysis
Exceptional written and spoken English; additional languages (Arabic, Mandarin, Spanish, Portuguese) are a strong plus
Nice-to-Have
Experience managing
influencer programs
end-to-end, including legal and compliance workflows
Background working with
executive communications
— writing for or managing the social presence of C-suite spokespeople
Experience with
rebranding
or brand evolution at a global company
Familiarity with
OAP/project management systems
and cross-functional campaign coordination
Deep knowledge of
crypto, Web3, or fintech
— you can write about DeFi, trading products, and market events without needing a translator (optional)
What Makes This Role Unique
You'll be shaping the social voice of a
top-3 global crypto exchange
during a pivotal rebranding moment
Direct access to and collaboration with the
executive leadership
A team that is genuinely invested in getting better — we're building SOPs, improving briefs, and upgrading our tooling (new OAP system launching mid-August)
Real budget, real agencies, real campaigns — this is not a one-person show
A culture that values
ownership, speed, and creative courage
What We Don't Want
Someone who needs to be told what to post
Someone who can't write a content brief or manage an agency
Someone who treats social as a support function rather than a growth engine
Someone who can't handle ambiguity or a fast-moving environment
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Amsterdam
Workplace: OnSite
ABOUT US
Tebi is building a modern connected hospitality operating system that helps entrepreneurs run their business more intelligently and smoothly. In one seamless platform, Tebi embeds sales, reservations, kitchen, inventory, and payments (as well as all the data that powers it) helping to automate work, streamline operations, and give hospitality owners the clarity and time they need to focus on what matters the most: creating great guest experiences.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is build in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain, Italy, Denmark, Germany, Finland, and Ireland.
ABOUT THE ROLE
As the Senior Product Manager on our AI team, you'll own how AI shows up in Tebi, from an AI agent embedded in the product to the AI capabilities that run through the platform. Tebi sits on a unified foundation of sales, payments, reservations, kitchen and inventory data, which gives our AI something most restaurant software can't offer: the full picture. You'll own the vision, strategy and roadmap, and turn that data into agents and features that save merchants time, cut costs and help them make better decisions on a busy service.
WHAT YOU’LL DO:
- Define and own the vision and roadmap for Tebi's AI agent and AI capabilities across the product.
- Work with AI engineers and data teams to ship agentic features that take real actions for merchants, not just answer questions.
- Spend time with restaurant owners, managers and staff, plus Sales and Customer Success, to find the jobs where AI genuinely removes friction in their day.
- Define how we measure quality and trust in AI features, including evals, accuracy, adoption and merchant outcomes, and use that to iterate quickly.
- Decide where AI belongs in the product and where it doesn't, including guardrails, human-in-the-loop moments and when the merchant makes the final call.
- Partner with all the other product teams so AI feels native to Tebi rather than bolted on.
WHAT YOU'LL NEED:
- 8+ years of product management experience at a fast-growing tech company, with a track record of shipping impactful launches.
- You are highly collaborative, able to partner effectively across the organization and build trust with both technical and operational teams.
- Hands-on experience building AI-powered products and a solid grasp of their strengths and limits.
- A data-driven mindset: you combine quantitative signals and qualitative feedback, and you know how to evaluate non-deterministic products.
- You care about the balance between craft, speed, and outcomes.
This probably isn't the role for you if you're happiest on a structured environment with clear directions. We are looking for someone to set the direction and the vision for this team.
People who succeed at Tebi are independent, curious and passionate about hospitality. If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers.
BENEFITS:
- Generous start-up equity
- Competitive Salary
- Lunch provided in the office
- Team building events
- Unlimited time off
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don't. It's a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it's a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How We Use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn't make the last call. If there's a smarter way to do something, we want to find it.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Systems Engineer to help support and improve the internal systems that our R&D teams use to plan, collaborate, and deliver.
As part of our R&D Business Systems team, you’ll administer Jira Cloud, provide day-to-day support for users and systems, and build automations and integrations that reduce manual work. You’ll also support platforms such as Notion, Zendesk, Slack, GitHub, and incident management systems.
You’ll own system administration, configuration changes, automations, integrations, and improvements across Jira and other internal platforms, from requirements through rollout, collaborating with teammates on design and technical review. This role is a good fit for someone with hands-on systems administration and scripting experience who enjoys solving operational problems and improving the systems that support teams across the entire organization.
This is a full-time, hybrid position based out of our Bengaluru, India office.
Technologies You’ll Use
You’ll work with Jira Cloud (including ScriptRunner, Automations, webhooks, Rich Filters, Forms, and internally developed applications), Notion, Zendesk, Slack, incident management systems, GitHub, and related operational and workflow tools.
You’ll use Groovy, Python, or similar scripting languages to create and update scripts that support integrations, automate administrative tasks, and improve existing workflows.
You’ll also leverage AI tools such as ChatGPT and Claude to assist with scripting, troubleshooting, research, and technical documentation.
You don’t need experience with every platform listed, but you should be interested in learning and supporting systems beyond Jira.
What You’ll Do
Configure and maintain Jira workflows, fields, screens, permission schemes, forms, dashboards, and automation rules, following established governance standards.
Build, test, and maintain automations and scripts that improve R&D workflows and reduce repetitive administrative work.
Help implement and troubleshoot integrations between Jira and other internal platforms using native capabilities, REST APIs, and webhooks.
Own assigned components and small improvements from requirements clarification through implementation, testing, documentation, and rollout, with guidance from teammates.
Contribute to technical designs for scoped system improvements, explain implementation tradeoffs, and participate in configuration and code reviews.
Provide day-to-day user support, investigate configuration and integration issues, and escalate complex problems with clear findings.
Administer and maintain internal platforms such as Notion, incident.io, Zendesk, and other business systems, including managing configurations, troubleshooting issues, and implementing automations, integrations, and workflow improvements.
Support system migrations, data cleanup, and tool rollouts by completing assigned work and validating results.
Maintain documentation for configurations, automations, integrations, and support procedures.
Work with Engineering, Product, Support, and Operations stakeholders to understand requests, communicate progress, and flag risks or blockers.
Support and maintain internally developed applications that extend Jira functionality, including troubleshooting issues, testing and implementing updates with guidance from teammates, and documenting changes.
Participate in the team’s operational support processes and contribute to planning and prioritization.
Skills We’re Looking For
2+ years of relevant experience in systems administration, business systems, or technical application support, including hands-on administration of Jira Cloud.
Working knowledge of Jira workflows, custom fields, screens, permission schemes, JQL, dashboards, and automation rules.
Experience building and troubleshooting workflow automations, with an understanding of how to test changes before releasing them.
Working knowledge of a scripting language such as Groovy or Python, including the ability to create, modify, test, and troubleshoot scripts to meet business requirements.
Familiarity with REST APIs, JSON, webhooks, and authentication concepts used in SaaS integrations.
Understanding of cloud-based applications, access controls, and the impact configuration changes can have on users and connected systems.
A methodical approach to troubleshooting, including gathering evidence, reproducing issues, and knowing when to ask for help.
Ability to break actionable work into tasks, follow through on commitments, and communicate progress and blockers.
Clear written and verbal communication, attention to detail, and a collaborative approach to working with technical and non-technical colleagues.
Curiosity and willingness to learn new platforms, understand the business processes they support, and incorporate feedback.
Bonus Skills
Experience with ScriptRunner, Rich Filters, and other Jira Marketplace applications.
Experience supporting Notion, Zendesk, Slack, GitHub, incident.io, or other similar tools.
Familiarity with Git, pull requests, and reviewing or testing scripts and configuration changes.
Exposure to SSO, SCIM provisioning, or SaaS user lifecycle management.
Experience assisting with system migrations, bulk updates, or data validation.
Familiarity with SQL, reporting tools, or Infrastructure-as-Code concepts such as Terraform.
#LI-HYBRID
#LI-AV1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Limassol, Cyprus
The Vault is looking for a hands-on Treasury Manager Expert to own and build the treasury function across a group of around 30 companies, covering both fiat and digital asset flows.
This is a build role. Today the group processes several hundred payments a month — payroll, taxes, intercompany transfers and operational spend and most of it is still tracked manually. You will take this from ad hoc to structured: set up the payment calendar, approval workflows and standard payment requests, automate what can be automated, and run a growing crypto treasury workstream alongside fiat operations.
The pace is high and the daily volume doesn't let up, so we're looking for someone who has done this before in a lean environment and knows how to plan, prioritise and delegate.
Responsibilities:
Own day-to-day treasury operations for the group: internal payments, payroll runs (200+ payments a month), tax payments, intercompany transfers and operational spend
Build the treasury function from the ground up: payment calendar, cash planning, approval workflows and standardised payment request processes
Move tracking and planning off manual exports, and work with internal teams to automate payment processes (currently 1C and Jira)
Run digital asset treasury operations: crypto transfers, wallet management and counterparty checks using blockchain analytics tools (e.g. Crystal)
Design and maintain approval policies, limits and the structure of multi-product wallets
Give management visibility on liquidity, upcoming payments and cash positions across entities
Set up controls and documentation so treasury processes are transparent, auditable and scalable
Organise, mentor and delegate to a small team as the function grows
Requirements
Current or recent (last 1–2 years) hands-on experience as a Treasurer or Treasury Manager, working directly with payment instruments and crypto flows
Experience in a family office, payment institution, fintech or multi-entity group, ideally in Cyprus, where the role covers a broad scope rather than one narrow function
A track record of building or automating treasury processes yourself: payment calendars, approval workflows, standardised payment requests
Hands-on crypto treasury experience: transfers, wallet management, counterparty verification tools (e.g. Crystal), approval policies and limits
Strong time management and the ability to delegate while handling high daily volume
Comfortable in a low-automation environment and motivated to improve it
Experience mentoring or leading a small team
Based in Cyprus and able to work on-site in Limassol
Fluent English; Russian is a strong advantage
Nice to have
CFA, a corporate treasury certification (e.g. ACT, CTP) or similar
Experience with 1C, Jira or other payment and ERP tools
Experience working with banks, EMIs and crypto providers across several jurisdictions
Benefits
Competitive salary;
Annual performance bonus;
Visa support;
Access to our Limassol offices,
including daily drinks and snacks, as well as parking facilities;
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
14 working days of paid sick leave per calendar year;
Work permit sponsorship and full support with all related arrangements;
The opportunity to participate in corporate sports activities and events, and receive corporate gifts.
Location: Johannesburg, South Africa
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are scaling our team in Johannesburg and looking for a motivated Client Partner to help take Aleph in South Africa to the next level. This is a digital advertising sales role for someone who enjoys new business development, consultative selling, and building relationships with performance agencies and key merchants. You will join a team that has already built something real, and that now has the momentum, clients, and foundations to grow further. You will work across multiple leading advertising platforms in an international, fast-paced environment where your contribution has real visibility and impact.
What You Will Do
Drive new business by prospecting, networking, and building your own pipeline.
Advise and build relationships with decision-makers at performance agencies and key merchants, helping them get the most from multiple advertising platforms.
Lead client pitches and sales conversations.
Take ownership of sales forecasts, KPIs, and reporting.
Act as a trusted partner to clients, proactively solving challenges and ensuring long-term success.
Collaborate with Sales Directors, Marketing, and cross-functional teams to deliver a seamless client experience.
Help shape and execute the local go-to-market strategy in Africa.
What We Are Looking For
Around 3 years of experience in digital advertising or media sales. An agency, platform, or direct sales background is preferred.
A strong understanding of the South African and wider Africa region digital advertising ecosystem, with good connections in the local market.
Comfort managing your own sales process and working independently to hit targets.
Fluency in English.
What will make us really love you
You are a natural relationship builder and a skilled communicator.
You enjoy cold outreach, pitching, and winning new clients.
You are detail-oriented, solution-driven, and proactive.
You have experience advising on campaign reporting, budget allocation, and performance improvement.
You are adaptable and coachable, and you thrive in fast-paced environments.
Why Join Aleph
Impact: Help scale a thriving market, with real visibility, ownership of your pipeline, and a say in the local go-to-market strategy.
Growth: Learn from global experts and take part in world-class workshops.
Team culture: Join a supportive, international, and inclusive team with a fast-paced, collaborative culture and the freedom to create and grow.
Market context: Work on high-profile global partnerships across multiple platforms in Africa.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for a Software Engineer to join our AI Tooling team and help shape how developers and agents build with Supabase. You'll build and own our AI tooling, including agents, the MCP server, agent skills and the dashboard assistant, and as the space moves you'll build the tooling for new technologies too. You'll build it all eval-first: every tool ships with evals and metrics, so we know, with evidence, that it makes agents better rather than worse.
You'll work closely with the Docs, CLI, Frontend and SDK teams, and with the AI Tooling Infrastructure engineers who run these services in production. Other teams contribute to AI Tooling to improve Supabase's agentic capabilities, and you'll help them do that while keeping the quality bar high.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
- Build and improve the AI tooling we run today, including the MCP server, agent skills, agents and the Assistant.
- Make new Supabase products usable by agents from day one: tools, skills and evals for new product surfaces. Also build tooling for new AI technologies as they emerge: prototype quickly, evaluate honestly, and decide with the team what is worth taking to production.
- Drive an eval-first approach: build and improve evals, instrumentation and feedback loops, measure tools against a no-tool baseline, and help define the quality KPIs and gates that stop regressions shipping.
- Understand how customers and agents actually use what we ship, and turn that into improvements to our tooling, interfaces and documentation.
- Design how documentation and product knowledge are exposed to agents, and measure whether it works.
- Build patterns and tools that help customers add AI to their own apps, such as MCP on Edge Functions, vector embeddings and agents running on Edge Functions.
- Enable teams to improve Supabase's agentic capabilities through contributions to AI Tooling: clear contribution paths, templates, documentation and review practice.
- Centralise shared AI logic so teams reuse it rather than duplicate it.
- Ship tools that are battle-tested, with strong tests, benchmarking and stress testing where it counts.
- Work with the AI Tooling Infrastructure engineers on reliability, auth and hosting.
- Work across Docs, CLI, Frontend, SDK and other teams to deliver one coherent developer experience, and stay close to the fast-moving AI ecosystem.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE:
- Have 5+ years of experience in professional software engineering experience.
- Write strong TypeScript and know the JavaScript ecosystem well: npm, ES modules, bundlers, compatibility.
- Are deeply familiar with the AI ecosystem: current tools, agent patterns and practical trade-offs. You can tell a durable pattern from hype.
- Have built developer tools, product interfaces or platform primitives used by other engineers.
- Have designed or used evaluation frameworks to measure AI quality, reliability and task success, and understand baselines, variance and cost.
- Have strong judgement about where AI improves workflows and how to avoid fragile or gimmicky experiences.
- Write tests and validate reliability in real-world conditions.
- Know Postgres and relational database practice.
- Communicate clearly in writing, work across product, engineering and docs, and thrive in async, globally distributed teams.
- Are comfortable navigating ambiguity and moving quickly.
NICE TO HAVE:
- Experience with vector databases and embeddings, ideally pgvector.
- Examples of customer-facing AI features or agents you've shipped.
- Examples of documentation or structured knowledge designed for developers or agents.
- Experience with Braintrust or a similar eval and tracing platform, or setting up CI quality gates.
- Open-source contributions or developer tooling you've maintained.
- Experience across several product surfaces or teams.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Limassol, Cyprus
About the role
We’re looking for a Junior Treasurer to run the group’s daily payment operations across banks, EMIs, payment providers and e-wallets. You’ll monitor balances and cash movements across all entities and support the Treasury Lead in keeping the group’s cash and payments under control. This role suits someone detail-oriented who enjoys working with numbers and multiple payment systems, and wants to grow in treasury within an international, fast-moving environment.
Key responsibilities
Execute payment requests across banks, EMIs, payment providers and e-wallets, following the approval workflow (Redmine/Jira, later Fintro)
Monitor daily transactions and account balances across all entities and payment methods
Prepare daily turnover and balance reports
Reconcile card payments, recurring direct debits and the registry of software and service subscriptions
Support bank and cash reconciliations together with the Accounting team
Coordinate with internal teams and external partners on payment-related queries
Support the Treasury Lead with KYC requests, new account onboarding and ad hoc treasury tasks
Requirements
At least 1 year of experience in treasury, payments or financial operations
Degree in Finance, Economics or Business Administration preferred
Fluent English and Russian
Strong attention to detail, a proactive mindset, quick learning and a high sense of responsibility
Confident Excel skills; experience with online banking platforms and EMIs is a plus
Nice to have
Experience in a multi-entity or international group
Familiarity with task trackers such as Jira or Redmine
Experience with KYC processes or bank account onboarding
Background in fintech, e-commerce or online payments
What we offer
Competitive salary, reviewed based on performance
Paid vacation and sick leave
Clear growth path within the Treasury team
Work with an international team and a modern payment infrastructure
Professional development and learning support
Ready to join us?
If you’re based in Cyprus and want to grow your career in treasury, we’d love to hear from you!
Location: Manila, Metro Manila, Philippines
About Bamboo Works
We're
Bamboo Works
, a growing international recruitment and staffing firm helping businesses around the world build high-quality remote teams.
Our focus is simple:
quality over quantity, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we're looking for an experienced, commercially driven
Sales Executive
who can take ownership of new business opportunities, conduct discovery calls, and convert prospective clients into successful staffing partnerships.
This is a hands-on, results-driven sales role for someone who already understands the staffing industry and knows how to sell remote staffing solutions.
We're looking for someone who can hit the ground running from day one.
You'll need to be confident conducting client meetings, identifying hiring needs, presenting staffing solutions, and closing deals independently.
We're not necessarily looking for a senior sales consultant or someone with extensive enterprise sales experience. What matters most is your
proven track record of selling staffing services, conducting discovery calls, and closing deals
, particularly for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and similar remote professionals.
Position Details
Engagement Type:
Full-Time (open to an initial Part-Time arrangement for the right candidate)
Schedule:
EU/US-aligned working hours
Location:
Remote – Philippines or South Africa
Engagement:
Independent Contractor
Compensation:
USD $1,200 - $1,600/month for full-time engagement, plus performance-based commissions and incentives
What You'll Do
Conduct introductory and discovery calls with prospective clients, understand their hiring needs, and confidently present Bamboo Works' remote staffing solutions.
Manage the full sales cycle, from initial engagement and qualification through to closing and client onboarding handover.
Handle inbound leads generated through advertising, email campaigns, and other lead-generation initiatives.
Proactively identify and pursue additional business opportunities through outbound prospecting, networking, referrals, and other sales strategies.
Focus on closing staffing engagements for roles such as Virtual Assistants, Executive Assistants, Social Media Managers, Graphic Designers, and other administrative, creative, and operational positions.
Lead client conversations independently, including understanding requirements, aligning expectations, explaining our service model, and agreeing on next steps.
Follow up with prospective clients, address objections, and move opportunities toward conversion.
Coordinate with the Client Success and Recruitment teams to ensure a smooth transition once a client is secured.
Maintain an organized sales pipeline and accurate records of meetings, opportunities, and conversions.
Manage a high volume of sales activity, with an expectation of
20+ client meetings per week and a target of at least 5 new clients or staffing seats per month
.
Contribute to building a consistent and scalable pipeline of new business opportunities.
What We're Looking For
Proven sales experience within a staffing, recruitment, or remote staffing agency is essential (at least 2 years).
A few years of relevant experience in business development or sales, with a demonstrated track record of independently conducting discovery calls and closing staffing deals.
Direct experience selling staffing solutions for roles such as VAs, EAs, Social Media Managers, Graphic Designers, or similar positions.
Strong understanding of the staffing sales process, from client discovery and qualification through to closing and handover.
Ability to step into client-facing meetings immediately
, with minimal training or supervision.
Experience handling both inbound sales opportunities and proactive outbound business development.
Excellent English communication, presentation, and interpersonal skills.
Strong ability to build rapport, identify client needs, handle objections, and convert opportunities into paying clients.
Highly proactive, self-motivated, organized, and commercially driven, with a strong sense of ownership and accountability.
Comfortable working independently in a fully remote environment while collaborating with internal teams.
Proven, measurable sales results
, including closed deals, client acquisition, or staffing seats secured.
Nice-to-Haves
Experience selling offshore or outsourced staffing solutions to US-based clients.
An existing professional network of prospective clients or referral partners.
Familiarity with CRM systems, sales pipeline management, and automated lead-generation processes.
Why Join Bamboo Works?
At Bamboo Works, we believe great salespeople should have the opportunity to directly benefit from the business they bring in.
You'll join a growing international staffing company with an established recruitment delivery team, ongoing lead-generation initiatives, and a clear opportunity to contribute to our continued expansion.
You'll have access to inbound opportunities while also having the freedom to leverage your own network, prospecting strategies, and business development initiatives.
Our compensation structure combines a base rate with significant performance-based earning opportunities
, rewarding successful client acquisition and closed deals.
We're looking for someone who enjoys sales, thrives in a high-performance environment, and wants to play a meaningful role in growing an international staffing business.
If you've successfully sold staffing services before, are confident running discovery calls, and have the results to back it up, we'd love to hear from you.
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Remote, AMER
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for a detail-oriented, driven Senior Accountant to join our Accounting team at an exciting time of growth for Supabase. As we continue to scale, we're expanding the team to add experience, spread responsibilities, and strengthen the processes that keep our financials accurate and timely. This is a hands-on role with real ownership and a lot of autonomy.
In this role, you'll support the month-end close, perform analytics on financial results, assist with external audit and tax requests, and take on ad-hoc projects. You'll collaborate across Finance and the wider company, including FP&A, People/Payroll, and Legal, and work with our external audit, tax, and technical accounting partners, while contributing to the continuous improvement of our processes and controls. This role is open to candidates based in North America.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU'LL BE RESPONSIBLE FOR
- Own key areas of the monthly, quarterly, and annual close within your assigned areas, preparing workpapers, journal entries, account reconciliations, flux analysis, and accruals in accordance with US GAAP
- Perform detailed analytics over financial results to confirm completeness and accuracy, and investigate and communicate discrepancies promptly
- Partner with FP&A, People/Payroll, Legal, and other teams to understand business processes, ensure proper accounting, and resolve reconciling differences
- Support external audits and tax requests, serving as a point of contact and coordinating with external partners
- Prepare ad-hoc analyses and support reporting requirements
- Take initiative to recommend and implement process improvements that simplify, standardize, and streamline how we work
- Participate in special projects, including process and system improvements
- Handle day-to-day operational accounting activities with a high level of accuracy
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of progressive accounting experience, ideally a mix of public accounting (Big 4 preferred) and private industry
- Have a CPA or equivalent (preferred)
- Have a strong technical accounting background and solid knowledge of US GAAP
- Have ERP experience, and experience in tech or high-growth company accounting is a plus
- Are willing to roll up your sleeves and dig into the details
- Communicate clearly, both in writing and verbally, and are comfortable building relationships at all levels of the organization, including senior leadership and audit partners
- Are self-motivated and proactive in identifying problems and proposing solutions
- Are organized and able to manage multiple priorities and deadlines, and can switch gears quickly in a fast-paced, high-growth environment
- Work well both independently and collaboratively, are comfortable in async teams, and navigate ambiguity with ease
- Are energized by improving processes
We know not everyone will meet every qualification on day one. If you're excited about this role and want to grow with us, we encourage you to apply.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We’re after a Payroll Officer to make sure every Halter team member is paid correctly, on time, every time. Reporting to the Financial Controller and working hand in hand with our People team, you’ll own payroll end to end for our teams in New Zealand, Australia, the US and Canada.
Payday is one of the few moments every single person at Halter feels the finance team’s work. Getting it right builds trust. Getting it wrong costs it, fast. This role is for someone who takes that personally, and who keeps confidential information exactly that.
WHAT YOU'LL OWN:
- Owning every pay run from processing to sign-off, so everyone gets paid accurately and on time.
- Managing payroll compliance across New Zealand, Australia, the US and Canada, covering tax, statutory deductions, retirement contributions and filings.
- Calculating holiday pay, sick leave, parental leave and final pays correctly under the Holidays Act in New Zealand and local employment law in each other country.
- Partnering with the People team to get starters, pay changes and leavers into the right pay run.
- Being the go-to for pay questions, giving clear, friendly answers.
- Managing payroll systems and local providers, checking outputs before payday.
- Reconciling payroll to the ledger monthly and report costs to Finance.
- Automating manual payroll steps while protecting accuracy.
WHAT YOU'LL BRING:
- At least 3 years running payroll end to end, including payroll across more than one country.
- A strong working knowledge of New Zealand payroll (the Holidays Act, KiwiSaver and payday filing), plus hands-on experience in at least one of Australia, the US or Canada.
- Meticulous accuracy. You check your own work before anyone else has to.
- Absolute discretion with confidential information.
- Clear, calm communication, including when the answer isn’t the one someone hoped for.
- Solid Excel or Google Sheets skills.
Bonus points for:
- Experience with Xero Payroll, iPayroll or a similar payroll system.
- Experience across all four of New Zealand, Australia, the US and Canada.
- Experience in a fast-growing company, where headcount and pay structures change quickly.
- Experience using automation or AI to take manual work out of payroll.
HOW WE’LL KNOW YOU’RE WINNING:
- Every pay run is correct and on time.
- Tax filings and deductions are filed and paid on time in every country.
- Team members get quick, clear answers to pay questions.
- Payroll reconciles to the ledger every month, with no open items carried forward.
- You’ve removed at least one manual step from the payroll process.
OUR BENEFITS:
- Delicious snacks and drinks are available for your daily flow.
- Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave.
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Egypt
ABOUT THE ROLE
Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on.
Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed.
We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business.
The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time.
Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business.
Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem.
Operational Leadership
Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations.
Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures.
Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets.
Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply.
Building a 24/7 Service Operations Function
Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build out-of-hours models that make good use of the team, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts.
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base.
Hosting Support
Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence.
Infrastructure
Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams.
Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost.
Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time.
Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors.
Requirements
WHAT WE'RE LOOKING FOR
Essential Experience
Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product.
Experience leading several teams through team leads, at senior management level.
A track record of building or reshaping a support or operations function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Experience owning an operational budget, including hosting and infrastructure costs.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time.
Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Thinks beyond their own function, and is comfortable representing operations at leadership and Group level.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
Experience with cloud cost management or FinOps practices.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,900–$6,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Tbilisi, Georgia; Astana, Kazakhstan; Yerevan, Armenia; Almaty, Kazakhstan; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About The role:
We’re looking for a technically skilled
Technical Support Specialist
to join our growing L2 support team. This role is ideal for someone with a solid background in Linux administration, system monitoring, and hands-on troubleshooting. The ideal candidate is passionate about system reliability, enjoys automating routine tasks, and is comfortable working in a shift-based schedule. Experience in IT operations, FinTech, or payments infrastructure is a strong advantage.
Responsibilities:
Provide timely
technical support
to internal teams and partners regarding system monitoring and service stability
Maintain and use tools like
Prometheus
,
Grafana
,
Loki
, and
Alertmanager
Log, analyze, and categorize
incidents
in
Jira Service Management
, and escalate issues when needed
Develop and maintain small automation tools (e.g., Python scripts,
Telegram/Slack/Jira bots
)
Administer
Linux servers
: logs, access control, services, cronjobs
Document recurring issues and solutions in
Confluence
Work with
REST APIs
to integrate with third-party systems
Participate in a
24/7 shift rotation
, including nights and weekends
Requirements:
1+ years of experience in technical support
Strong command of the
Linux CLI
, logs, services, file permissions, and networking
Experience working with monitoring and alerting systems
Understanding of
incident and problem management
(ITIL or Jira workflows)
Basic skills in
Python scripting
Experience with
Telegram, Slack, or Jira bots
is a strong plus
Understanding of
REST APIs
Excellent written and verbal communication skills in English and Russian
Willingness to work in a
shift-based environment
(including on-call)
Attention to detail, excellent communication skills and ability to explain complex technical concepts in simple terms
Nice to Have:
Experience in
FinTech, acquiring, or payment systems
Familiarity with Docker, CI/CD, or centralized logging systems (e.g., ELK, Jaeger)
Hands-on contributions to automation or monitoring in production environments
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
Flexible work arrangements to support work-life balance
* Please note that this position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Abu Dhabi, United Arab Emirates
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role
Due to continued growth and demand, EnerMech are expanding our existing team with the addition of a Business Development Manager. This is a permanent role, reporting to the VP for Growth and will support our
Lifting Solutions
Business Line for the Middle East region.
Our Lifting Solutions business delivers a full suite of crane services, including maintenance, operations, spares management, crane management, overhaul, and design & engineering. It also includes the delivery of cutting-edge inspection services for cranes and lifting systems.
The role will be responsible for identifying, pursuing and securing profitable commercial opportunities for EnerMech whilst strategically positioning EnerMech as the trusted partner for leading customers in the industry.
Responsibilities
Lead customer identification and engagement to win new business opportunities aligned with the corporate strategy, agreed business plan(s) and the Business Forecasting Tools (BFTs)
Develop a reliable and visible pipeline of project opportunities (sales funnel) across the full BD life-cycle (customer ‘mapping', lead generation, opportunity qualification, opportunity pursuit and capture as well as on-going account management and forecasting)
Provide input into opportunity qualification, win strategies, commercial discussions with direct input into and business development leadership of bids
Represent EnerMech to customers, partners and to the wider market at industry events, through thought leadership and via external strategic marketing campaigns
Harness and champion multiple areas of EnerMech's capability (technical or geographic) to achieve better outcomes (cross selling)
Be actively involved in work winning throughout the entire bid process (identification to award and including post award) and in particular be involved in the win strategy for any bid as required through the provision of critical input
Requirements
To be successful in the role you will ideally have a background within the Lifting Solutions industry and be established from a client/customer perspective.
You will also have demonstrable experience in developing and implementing target customer pursuit and key account plans.
You will be someone who generates new ideas and is good at turning concepts into practical solutions as well as having an entrepreneurial mind, who identifies opportunities before being asked.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
ГибридSan Francisco; New York
ГибридseniorMedellin, Colombia; Mexico City, Mexico
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Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities