Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're hiring a senior attorney to partner with our GTM team on enterprise deals as Baseten moves upmarket. You'll work with Sales, Security, Finance, Marketing, Eng and Product on our largest and most complex customer deals across large enterprise, regulated industries and AI-native companies.
At Baseten, commercial and product are the same thing. What we sell is inference: compute, orchestration, deployment, and optimization delivered as the production backbone for our customers' products. Closing a deal here means understanding how our product works (model deployment, data flows, multi-cloud routing, and latency and throughput) and the novel legal issues it raises. This is a role for a commercially minded product lawyer who wants to sit at that intersection.
You'll own enterprise contracting end to end, with a focus on our largest and most regulated customers, where legal is a key partner in the deal. Like everyone on this team, you'll also flex onto other work where you're needed.
RESPONSIBILITIES
Own the full lifecycle of enterprise agreements (MSAs, Order Forms, DPAs, BAAs, SLAs, security addenda, financial services addenda, NDAs) as a strong, trusted partner to Sales and GTM throughout the deal cycle
- Independently lead negotiations on our largest and most complex deals, and engage directly with customer counsel, procurement, and executive stakeholders
- Help GTM understand how our products map to legal terms, and explain complex concepts in plain language for customers, Sales and other internal teams
- Own Baseten's positions for regulated customers in healthcare, life sciences, and financial services, partnering with Security, GRC, and AI, Privacy & Governance on operational-resilience, data-protection, and upstream commitments
- Structure non-standard deals with Finance and RevOps, and help build the legal framework for GTM channels and distribution models
- Build templates, playbooks, and enablement for Legal, Sales, and supporting teams, and drive the processes that help us scale
- Partner with Sales on deal strategy and drive deal velocity: know which terms to hold, which to trade, and how to explain the difference to an AE, a customer's GC, or Baseten’s CLO
- Stay current on AI legal and regulatory developments, and recommend changes to our positions as the product, market, and law evolve
- Mentor others and help us scale the team; may assist on partnerships, M&A, and other strategic or one-off transactions
REQUIREMENTS
- JD and active bar membership in good standing
- 8+ years of commercial / technology transactions experience, including in-house experience at an AI-native, B2B SaaS, cloud, or developer-infrastructure company
- Track record negotiating complex agreements with large enterprises and regulated customers across healthcare, life sciences, financial services, retail and digital, and AI-native companies
- Working knowledge of regimes common in regulated deals (HIPAA, GDPR, CCPA, DORA and security and audit commitments), and comfort discussing them directly with customers
- Comfort working with technical products and translating how they work into clear legal positions
- Sound judgment, including making practical recommendations when the answer isn't settled and keeping precedent consistent across a fast-growing book
- Clear, direct communicator who can push back constructively without creating deal friction
- A strong partner to Sales, with a desire to build enablement and processes, mentor others, and help us scale the team
- Comfortable with high volume and significant autonomy in a lean legal function; knows when to own and when to escalate
- A desire to become a recognized thought leader in your field
NICE TO HAVE
- The ability to learn, build, and master AI tooling and systems to self-serve and operate at breakneck speed, and an interest in building the framework for how Legal uses AI workflows to streamline its work
- Experience with usage-based or committed-spend pricing
- Experience with resale, marketplace, or gateway arrangements and pass-through end-user terms
- Experience supporting international customers and cross-border deals (EMEA, APAC)
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Georgia
Workplace: hybrid
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning EXCITED to work with
GREAT PEOPLE
and create
SUCCESS TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Location
Republic of Georgia
About the Role
We are looking for a .NET Developer to join our Email+ team. In this role, you will design, develop, test, and maintain scalable software solutions that power our email hosting, Microsoft 365 integration, and cloud services. You will work closely with product managers, architects, QA engineers, and fellow developers to build reliable, secure, and high-performance applications used by more than one million hosted mailboxes.
This is an excellent opportunity to work on large-scale cloud services, modernize existing systems, and contribute to products that combine Microsoft Exchange, Microsoft 365, email security, backup, and archiving technologies.
About the Team & Product
The Email+ team develops and supports a portfolio of products that integrate Microsoft Exchange email hosting with email filtering, archiving, encryption, backup, and a unified customer management portal (HostPilot). We also actively expand and modernize our Microsoft 365 ecosystem.
Our current initiatives include:
Modernizing Microsoft 365 license management
Extending functionality of cloud-native M365 microservices
Integrating Email Protection with Microsoft 365 and Office 365
Developing and supporting streaming services for Microsoft Exchange Backup, Archiving, and related solutions
Improving the scalability, reliability, and security of our email platform
Today, our platform hosts and protects over
1 million mailboxes
, providing enterprise-grade reliability, security, and performance.
We follow Agile/Scrum practices with two-week sprints, daily stand-ups, sprint planning, reviews, and retrospectives.
Key Responsibilities
Design, develop, test, and maintain applications using the .NET platform.
Build scalable backend services and APIs for cloud-based email and Microsoft 365 solutions.
Participate in the modernization of existing applications and migration toward modern architectures.
Collaborate with Product Management, QA, DevOps, and other engineering teams to deliver high-quality software.
Write clean, maintainable, and well-tested code following engineering best practices.
Troubleshoot, debug, and resolve production issues.
Participate in code reviews and contribute to improving development standards and engineering practices.
Optimize application performance, reliability, and scalability.
Stay current with emerging technologies, development frameworks, and AI-assisted software engineering practices.
Skills, Knowledge and Expertise
Required Qualifications
Bachelor's degree in Computer Science, Software Engineering, or a related technical field (or equivalent practical experience).
3+ years of professional software development experience with .NET technologies.
Strong proficiency in C# and .NET.
Experience building RESTful APIs and backend services.
Solid knowledge of
ASP.NET Core, an open-source web development framework | .NET
Core, MVC, and SQL Server.
Experience working with HTML, CSS, and JavaScript.
Understanding of object-oriented design principles and software design patterns.
Experience with Agile/Scrum development methodologies.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and collaboration skills.
Nice to Have
Experience with Microsoft 365, Microsoft Exchange, or Office 365 APIs.
Experience with microservices architecture and distributed systems.
Experience with cloud platforms such as Microsoft Azure.
Familiarity with Docker, Kubernetes, or other containerization technologies.
Experience with messaging or streaming technologies.
Knowledge of email protocols (SMTP, IMAP, POP3, Exchange Web Services, Microsoft Graph API).
Experience working with monitoring and observability tools.
AI Tools & Modern Development
We encourage engineers to leverage modern AI-powered development tools to improve productivity and code quality. Ideal candidates should have:
Practical experience using AI-assisted development tools such as GitHub Copilot, ChatGPT, Cursor, or similar solutions.
Ability to use AI tools responsibly for code generation, debugging, documentation, testing, and refactoring while validating generated results.
Interest in adopting new AI-powered engineering practices to improve software development efficiency.
Benefits
What We Offer
Opportunity to work on high-scale, mission-critical cloud services used by over one million mailboxes.
Modern technology stack and opportunities to work with Microsoft 365 and cloud-native services.
Collaborative Agile environment with experienced engineers.
Opportunities for technical growth, learning, and career development.
Competitive compensation and benefits.
Location: United Kingdom
Workplace: remote
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While
primarily remote
, this role requires occasional visits to the Bristol office or London.
Are you ready to make your mark?
About the Role
In this role, you will design and build the backend services and capabilities that enable users to create, configure, test and deploy.
You will work closely with frontend engineers, AI/ML engineers, product managers, UX
designers, and platform teams to bring Agent Studio capabilities from concept through
production. You will develop the services behind agent configuration, orchestration, integrations,
testing, deployment, and lifecycle management while ensuring the platform meets enterprise
expectations for performance, reliability, security, and scalability.
This is a great opportunity for an experienced backend engineer who enjoys solving complex
technical problems, building extensible products, and creating intuitive ways for users.
What You Will Be Doing
• Design, develop, test, and maintain scalable backend services and APIs
• Build capabilities that enable users to create, configure, test and deploy.
• Build APIs and service interfaces that enable intuitive user experiences and reliable interaction between frontend and backend services.
• Develop mechanisms for managing configurations, versions, state, context, tools, permissions, and other runtime components.
• Build services that enable to securely interact with Intermedia products, enterprise
applications, APIs, data sources, and external services.
• Collaborate closely with frontend engineers and UX teams to translate complex capabilities into intuitive product experiences.
• Work with product managers to translate customer needs and requirements into scalable technical solutions.
• Contribute to technical design decisions for agent orchestration, configuration
management, workflow execution, integrations, and supporting backend services.
• Build capabilities that allow users to test, evaluate, troubleshoot, and refine before and after deployment.
• Develop reliable mechanisms for handling execution, errors, retries, timeouts, and other runtime conditions.
• Design appropriate controls for authentication, authorization, permissions, and secure
access to tools, models, services, and data.
• Design for scalability, reliability, performance, observability, and fault tolerance across services.
• Write high-quality, readable, testable code that follows established engineering standards
and best practices.
• Participate in code and design reviews and contribute to strong engineering and quality
practices across the team.
• Troubleshoot and resolve complex issues across backend services, workflows and integrations.
• Build monitoring, logging, testing, and observability into production services to support
reliable agent execution and product operations.
• Collaborate with DevOps, and infrastructure teams to support reliable deployment and operation.
• Stay current with emerging technologies and engineering approaches related backend engineering, and distributed systems.
• Participate in continuous improvement initiatives that enhance product quality, reliability,
developer productivity, and engineering efficiency.
What You Will Bring to the Role
Bachelor's degree in Computer Science, Software Engineering, or a related technical
field, or equivalent practical experience.
• 4–7 years of professional software engineering experience, with demonstrated
experience developing backend applications and services.
• Strong proficiency in one or more backend programming languages and associated
frameworks.
• Experience designing and developing RESTful APIs, microservices, or other serviceoriented applications.
• Solid understanding of software design principles, data structures, algorithms, and
distributed systems concepts.
• Experience working with relational and/or NoSQL databases.
• Experience building and supporting scalable, reliable production applications.
• Experience integrating applications with internal and external APIs, services, and data
sources.
• Experience designing backend services that support complex, interactive product
experiences.
• Working knowledge of cloud platforms such as AWS or Azure and cloud-native
application architectures.
• Familiarity with automated testing, CI/CD, source control, and modern software
development practices.
• Understanding of monitoring, logging, observability, and production support practices.
• Strong problem-solving skills and the ability to independently investigate and resolve
complex technical issues.
• Ability to work effectively in an environment where technologies, product requirements,
and technical approaches are evolving rapidly.
• Strong communication and collaboration skills with the ability to work effectively across
backend, frontend, AI/ML, Product, UX, and platform teams.
• Working understanding of Agile development methodologies and frameworks.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without
regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical
or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our
Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we
are committed to making reasonable accommodations for identified disabilities or other limitations as required by all
applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
Are you ready to make your mark?
About the Role
In this role, you will design and build the backend services and capabilities that enable users to create, configure, test and deploy.
You will work closely with frontend engineers, AI/ML engineers, product managers, UX
designers, and platform teams to bring Agent Studio capabilities from concept through
production. You will develop the services behind agent configuration, orchestration, integrations,
testing, deployment, and lifecycle management while ensuring the platform meets enterprise
expectations for performance, reliability, security, and scalability.
This is a great opportunity for an experienced backend engineer who enjoys solving complex
technical problems, building extensible products, and creating intuitive ways for users.
What You Will Be Doing
• Design, develop, test, and maintain scalable backend services and APIs
• Build capabilities that enable users to create, configure, test and deploy.
• Build APIs and service interfaces that enable intuitive user experiences and reliable interaction between frontend and backend services.
• Develop mechanisms for managing configurations, versions, state, context, tools, permissions, and other runtime components.
• Build services that enable to securely interact with Intermedia products, enterprise
applications, APIs, data sources, and external services.
• Collaborate closely with frontend engineers and UX teams to translate complex capabilities into intuitive product experiences.
• Work with product managers to translate customer needs and requirements into scalable technical solutions.
• Contribute to technical design decisions for agent orchestration, configuration
management, workflow execution, integrations, and supporting backend services.
• Build capabilities that allow users to test, evaluate, troubleshoot, and refine before and after deployment.
• Develop reliable mechanisms for handling execution, errors, retries, timeouts, and other runtime conditions.
• Design appropriate controls for authentication, authorization, permissions, and secure
access to tools, models, services, and data.
• Design for scalability, reliability, performance, observability, and fault tolerance across services.
• Write high-quality, readable, testable code that follows established engineering standards
and best practices.
• Participate in code and design reviews and contribute to strong engineering and quality
practices across the team.
• Troubleshoot and resolve complex issues across backend services, workflows and integrations.
• Build monitoring, logging, testing, and observability into production services to support
reliable agent execution and product operations.
• Collaborate with DevOps, and infrastructure teams to support reliable deployment and operation.
• Stay current with emerging technologies and engineering approaches related backend engineering, and distributed systems.
• Participate in continuous improvement initiatives that enhance product quality, reliability,
developer productivity, and engineering efficiency.
What You Will Bring to the Role
Bachelor's degree in Computer Science, Software Engineering, or a related technical
field, or equivalent practical experience.
• 4–7 years of professional software engineering experience, with demonstrated
experience developing backend applications and services.
• Strong proficiency in one or more backend programming languages and associated
frameworks.
• Experience designing and developing RESTful APIs, microservices, or other serviceoriented applications.
• Solid understanding of software design principles, data structures, algorithms, and
distributed systems concepts.
• Experience working with relational and/or NoSQL databases.
• Experience building and supporting scalable, reliable production applications.
• Experience integrating applications with internal and external APIs, services, and data
sources.
• Experience designing backend services that support complex, interactive product
experiences.
• Working knowledge of cloud platforms such as AWS or Azure and cloud-native
application architectures.
• Familiarity with automated testing, CI/CD, source control, and modern software
development practices.
• Understanding of monitoring, logging, observability, and production support practices.
• Strong problem-solving skills and the ability to independently investigate and resolve
complex technical issues.
• Ability to work effectively in an environment where technologies, product requirements,
and technical approaches are evolving rapidly.
• Strong communication and collaboration skills with the ability to work effectively across
backend, frontend, AI/ML, Product, UX, and platform teams.
• Working understanding of Agile development methodologies and frameworks.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without
regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical
or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our
Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we
are committed to making reasonable accommodations for identified disabilities or other limitations as required by all
applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
Location: Portugal
Workplace: remote
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open offices in Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake up every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
About the Role
We are looking for a talented Software Engineer with a strong focus on data to join our engineering team. This role is ideal for someone who thrives at the intersection of software engineering and data, with the skills to build high-performance, scalable microservices in Java (Spring Boot) and work deeply with SQL-based data systems.
You’ll be instrumental in designing and building modern, cloud-first services that interact with large volumes of data, while also navigating and improving upon legacy systems. If you enjoy solving complex data problems through robust backend services and want to help modernize our platform, we want to hear from you.
What you will be doing:
Design and develop scalable microservices and APIs using Java and Spring Boot
Build services that support high-volume data ingestion, processing, and access
Integrate backend services with both modern cloud data platforms and legacy systems
Write and optimize SQL queries and stored procedures to support application features and data pipelines
Collaborate with Data Engineers, Analysts, and Product teams to deliver high-quality, well-tested solutions
Ensure data integrity, availability, and performance across systems
Participate in code reviews, architecture discussions, and CI/CD processes
Write unit, integration, and data tests to support reliable delivery
Contribute to system modernization efforts, replacing legacy components with scalable cloud-native services
Deploy and manage services in containerized environments using Kubernetes and Helm
What you will bring to the role:
5+ years of experience in backend software engineering or data-focused software development
Strong programming skills in Java with Spring Boot for microservices development
Solid understanding of SQL and relational database design, performance tuning, and data modeling
Experience building and consuming RESTful APIs
Familiarity with ETL/ELT concepts and data integration techniques
Proficient in working with CI/CD pipelines and Git-based version control
Experience with unit testing frameworks (e.g., JUnit, Mockito) and integration testing
Hands-on experience deploying applications in Kubernetes environments using Helm charts
Practical experience with Snowflake and dbt is desirable
Exposure to cloud platforms (AWS, Azure, or GCP) and infrastructure-as-code is a plus
Knowledge of messaging or event streaming tools (e.g., Kafka, RabbitMQ) is a bonus
Strong communication skills, able to collaborate across data and software engineering teams
Adaptable in a hybrid environment with both legacy and modern systems
A pragmatic mindset for delivering production-quality software while reducing technical debt
Comfortable working with ambiguity and legacy codebases
Passion for automation, performance optimization, and clean architecture
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Location: United Kingdom
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS
TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the role:
While primarily remote, this role may require occasional visits to the Bristol office or London.
We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role with staff-level expectations, operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems.
What you will be doing:
Own the design, implementation, and operation of shared Resource Plane services used across the organization
Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production
Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems • Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management
Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers
Integrate Resource Plane services into the Internal Developer Platform for self-service consumption • Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary)
Lead incident response, root cause analysis, and reliability improvements for owned services
Collaborate closely with Kubernetes Platform Team, IDP and other teams as required
Act as a senior technical voice in architecture discussions and platform roadmap planning
What you will bring to the role:
A bachelor’s degree in Computer Science, Software Engineering, or Information Technology
Senior-level experience operating production-grade, stateful distributed systems
Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch
Proven experience running infrastructure primarily in on-prem environments
Strong understanding of Linux systems, networking, and storage fundamentals
Deep experience with Infrastructure-as-Code (Terraform preferred)
Experience with GitOps workflows and declarative infrastructure management
Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning)
Experience working with Kubernetes-adjacent platforms and services
Ability to operate independently and take ownership in a small team environment
Preferred Qualifications
:
Experience designing shared platform services consumed by multiple product teams
Familiarity with IDP concepts and developer self-service platforms
Experience migrating on-prem workloads toward cloud-native or hybrid models
Exposure to security, compliance, and governance requirements for shared infrastructure
Prior experience in staff- or principal-level technical leadership roles
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT PEOPLE
and create
SUCCESS
TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the role:
While
primarily remote
, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems.
What you will be doing:
Own the design, implementation, and operation of shared Resource Plane services used across the organization
Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production
Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems
Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management
Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers
Integrate Resource Plane services into the Internal Developer Platform for self-service consumption
Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary)
Lead incident response, root cause analysis, and reliability improvements for owned services
Collaborate closely with Kubernetes Platform Team, IDP and other teams as required
Act as a senior technical voice in architecture discussions and platform roadmap planning
What you will bring to the role:
A bachelor’s degree in Computer Science, Software Engineering, or Information Technology
Senior-level experience operating production-grade, stateful distributed systems
Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch
Proven experience running infrastructure primarily in on-prem environments
Strong understanding of Linux systems, networking, and storage fundamentals
Deep experience with Infrastructure-as-Code (Terraform preferred)
Experience with GitOps workflows and declarative infrastructure management
Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning)
Experience working with Kubernetes-adjacent platforms and services
Ability to operate independently and take ownership in a small team environment
Preferred Qualifications
:
Experience designing shared platform services consumed by multiple product teams
Familiarity with IDP concepts and developer self-service platforms
Experience migrating on-prem workloads toward cloud-native or hybrid models
Exposure to security, compliance, and governance requirements for shared infrastructure
Prior experience in staff- or principal-level technical leadership roles
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes.
This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value.
You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams.
The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required.
WHAT YOU'LL ACHIEVE:
- Partner with customers on forward deployed engagements from discovery through launch, translating business goals and workflow requirements into scalable clear solution design and Notion solutions that drive durable adoption.
- Design scalable Notion architectures that translate customer workflows, permission and governance needs, integrations and AI use cases into optimal workspaces that are easy to adopt, manage and scale.
- Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities and adjacent AI tools, partnering with Forward Deployed Engineering when advanced technical depth is needed for migrations, API constraints, security architecture or frontier implementation.
- Help customers navigate change by designing adoption plans, enablement materials and launch approaches that drive sustained usage and measurable business value.
- Identify repeatable patterns across customer engagements and convert them into packaged solutions, templates, reference architectures, run books, enablement assets and product feedback.
- Serve as a trusted advisor to customers, simplifying complex technical requirements, making practical tradeoff recommendations and helping stakeholders align around a clear implementation path.
- Partner cross-functionally with GTM, Product, Engineering, PMM, Services leadership and the partner ecosystem to scale what works beyond individual customer engagements.
- Create clear implementation plans, handoff materials and success measures that align customers and internal teams on the path to value.
SKILLS YOU'LL NEED TO BRING:
- 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
- Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria.
- Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions.
- Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows.
- Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows and implementation tradeoffs. You do not need to write production code but you should be able to reason through technical constraints and troubleshoot effectively.
- Strong experience delivering implementations that drive adoption, change management and long-term customer value.
- Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness.
- Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences.
- Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward.
- Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments.
NICE TO HAVES:
- Experience designing or deploying Agents, automations or AI-powered workflows with Customers.
- Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows.
- Experience developing discovery methodologies, reusable delivery assets, internal tooling, packaged services or reference architectures from the ground up.
- Experience partnering with Product and Engineering teams to turn field learnings into roadmap signal, reusable architecture patterns or scalable product improvements.
- Previous experience in a fast-paced, high-growth technology environment.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin | Denver | San Francisco | New York
About the Role
As an FDE, you'll work as a hands-on, consultative build partner to a portfolio of Cloudflare's most strategic customers — companies building complex, ambitious applications on our developer platform. You'll work shoulder-to-shoulder with their engineering teams to shape architecture, prototype alongside them, review code, and unblock the hard technical problems that stand between them and production — so they can build faster and scale further on Cloudflare.
This is a one-to-many motion. Rather than embedding full-time with a single account, you'll work in parallel, bringing patterns, reference implementations, lessons learned from across your portfolio to every customer you work with. Customers come to us building on the developer platform, but when we engage we support the full breadth of the Cloudflare platform.
You operate as a technical force multiplier — helping customers ship, raising the quality of what they build, and surfacing real-world product insights back to Cloudflare's Product and Engineering teams.
What you'll do
Act as the hands-on technical build partner across a portfolio of strategic customers building on the Cloudflare platform, driving each engagement forward from idea to launch.
Shape scalable, resilient architectures on Cloudflare and guide customers on the design decisions that matter — before they become bottlenecks.
Hands-on development alongside customer teams to prototype, configure, and build reference implementations that demonstrate the right way to solve a problem on Cloudflare.
Review customer code and share the best practices that raise the quality, performance, and security of what they build.
Diagnose and resolve hard technical problems across the stack, removing the blockers between customers and a successful launch.
Write reference code, samples, and technical guidance that customers can learn from, build on, and reuse.
Support the full breadth of the Cloudflare platform when engaged — from Workers, storage (KV, R2, D1), and Durable Objects to AI (Workers AI, AI Gateway, Vectorize), security, networking, and observability.
Join Customer Engineering rituals — design reviews, planning sessions, and technical working sessions.
Surface real-world edge cases, friction, and product gaps directly to Cloudflare's Product and Engineering teams to shape the product roadmap.
Establish and maintain trusted technical relationships with customer engineers and technical leaders (Staff+ engineers, Directors, and VPs).
Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across each customer's tech stack.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
Proven Engineering Pedigree:
7+ years of professional software engineering experience, including time in a customer-facing engineering role — such as forward deployed, solutions or sales engineering, professional services, or developer relations — where you worked hands-on with external engineering teams. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
Languages
: You are experienced with modern languages like TypeScript, Rust, and Go.
Active Practitioner
: You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
Full-Stack Architectural Depth
: Broad technical fluency across the entire stack — from frontend performance and backend logic to data/storage and distributed infrastructure.
Production Maturity
: You've owned mission-critical services with real-world users. You understand production rigor, the urgency of incident response, and the architectural discipline required to run highly available systems.
AI-Native Development:
You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
Systems Design & Strategic Thinking:
Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
Cloud Ecosystem Fluency:
Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
High Agency & Navigating Ambiguity:
You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
Executive Presence:
Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
Bonus Points
Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $244,000 - $290,000
For New York based hires: Estimated annual salary of $234,000 - $280,000
For Colorado based hires: Estimated annual salary of $212,000 - $255,000
Commissions:
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Applications will be accepted until January 15th, 2027.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
As an AI-Assisted Story Writer, you will create short, high-hook, pay-per-chapter stories for mobile readers, working hand in hand with external AI and our in-house AI story system. Use AI story system to write complete short stories of roughly 20,000 words, from title and logline through final chapter, delivered on schedule.
УдалённоFlexibility to work across different time zones and communicate clearly in a remote team
Location: US - United States
Get excited to join Scopely’s AI-native incubation team, which is focused on discovering the next generation of mobile games. This role can be remote in the US or hybrid in Culver City, LA.
Rather than spending years developing a single title, we believe one of the most effective ways to find great games is to rapidly transform ideas into playable experiences, launch them to real players, and learn from live market feedback.
We’re pioneering a new approach to game creation—one in which AI enables creators to work across traditional discipline boundaries, take greater ownership of ideas from concept through launch, and bring more great games to players.
What You’ll Do
If you’re a Senior Product leader who is excited by rapid experimentation, comfortable making decisions with incomplete information, and loves bringing new ideas to life, you’ll feel at home on this team.
We don’t organize our work strictly around traditional disciplines. We believe AI enables skilled creators to contribute to more of the game development process than ever before. As a Director or Senior Director of Product, you’ll combine strong product judgment with hands-on prototype and game development. You’ll help determine which opportunities Horton should explore, define how we evaluate progress, and work directly with cross-functional teammates to turn promising ideas into playable prototypes and games.
Lead market and opportunity research to identify promising genres, themes, audiences, and product spaces for Horton to explore.
Evaluate competitive products, player needs, market signals, and emerging opportunities, then turn that research into clear recommendations about what Horton should build and why.
Own the design and evolution of Horton’s game and product evaluation pipeline, defining the stage gates, KPI, benchmarks, decision criteria, and evidence needed to determine whether an idea should be refined, expanded, or stopped.
Partner with analytics, user acquisition, and other stakeholders to define the instrumentation, tests, and benchmarks needed to connect early player interest with product performance.
Partner with designers, engineers, artists, and other product leaders to shape product hypotheses, core loops, player experiences, creative direction, and testing plans.
Work hands-on in prototype and game development, using AI-native workflows, modern game engines, and development tools to turn product hypotheses and market opportunities into playable prototypes and games.
Use AI to accelerate product discovery, game design, prototyping, art and content creation, research, analysis, testing, and production.
Launch prototypes to real players, analyze qualitative and quantitative feedback and product data, and use those insights to guide future iterations and investment decisions.
Balance speed and quality by making thoughtful trade-offs that maximize learning and help the team move with confidence.
Develop repeatable product practices, evaluation tools, and decision-making frameworks that can scale across Horton and Scopely.
Continuously challenge traditional product and game development workflows, and identify opportunities where AI can fundamentally improve how games are explored and made.
What We’re Looking For
Director-level product leadership experience, with a track record shaping or evaluating mobile games or other consumer-facing digital products. Mobile game experience is strongly preferred.
Strong product instincts and the ability to recognize compelling player experiences, differentiated opportunities, and concepts worth testing.
Experience designing or operating product evaluation frameworks, experimentation programs, stage gates, KPI, benchmarks, or other structured decision-making systems.
Strong market and competitive research skills, with the ability to synthesize incomplete or ambiguous information into clear recommendations.
Demonstrated experience using AI as a meaningful part of your creative, product, or development workflow—not simply an interest in emerging technology.
Comfort with hands-on prototype and game development, including the ability to work directly with modern AI tools, game engines, development tools, and agentic workflows. You do not need to be the primary engineer or artist, but you should be able to participate meaningfully in turning ideas into playable experiences.
A bias toward building, testing, and learning rather than relying on lengthy planning cycles.
Comfort with ambiguity, rapid iteration, changing direction, and making decisions before every answer is known.
Excellent communication skills and a collaborative mindset, with the ability to align multidisciplinary teams around clear product goals and decisions.
Passion for games and a strong interest in how AI will change the way games and products are created.
Bonus Points
Experience developing or evaluating casual, hyper-casual, mobile, free-to-play, or live-service games.
Experience with user acquisition creative, playable ads, concept testing, or other forms of early product validation.
Experience launching multiple products, prototypes, or experiments and using market feedback to guide investment.
Fluency with game analytics, retention, engagement, monetization, and other measures of product performance.
Experience working in small, highly autonomous teams or startup environments.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$223,000
—
$281,400 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote
About the Company
In the coming decades, demand for critical minerals such as copper, lithium, and cobalt will continue to grow. These minerals are needed to build electric infrastructure, vehicles, data centers, and electronics. However, the mining industry is making 10x fewer discoveries per dollar spent on exploration compared to 30 years ago because the easy-to-find, near surface deposits have largely been discovered.
KoBold was founded to be the first AI native mineral exploration, mine development, and technology development company. Our goal is to turn mineral exploration into a repeatable science to discover the minerals the world needs—by integrating artificial intelligence, human intelligence, and new technology. Our multidisciplinary teams of data scientists, engineers, and geologists work together to build data systems, design new sensors, and establish industry-leading workflows to develop and test subsurface predictions on our exploration projects.
Our first discovery, Mingomba, is a high-grade copper deposit in Zambia, found after spending materially less than industry average. We are developing Mingomba with the same technical rigor that we apply to exploration. The Mingomba team brings together mine and processing engineers, geologists, data scientists, software engineers, and community, health & safety, construction, and operations specialists. By combining industry knowledge and cutting edge technology, we are developing Mingomba into a world class project that has safer and more predictable outcomes for ourselves, partners, and communities. It is expected to create thousands of good jobs for generations.
KoBold runs exploration programs in eight countries, all with the potential for another discovery.
KoBold is privately held. Investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and strategic natural resources companies BHP and Mitsubishi.
About the Role
This in-house project development attorney will be a key player in shaping and executing the procurement and contracting strategy for our Mingomba mine build and other projects around the world. Their work will directly support a global AI-driven clean-tech company in its mission to invent breakthrough technology, discover billions of dollars of minerals, and stop climate change
.
Responsibilities
The Senior Project Development Counsel will:
Be an integral part of an in-house legal team in a technology, mineral exploration and mine development company growing rapidly around the world
Provide leverage and support to the CLO and DGC so that they are more effective at advancing the company’s priorities
Build important parts of the Company’s legal function with a particular responsibility overseeing the legal work for the development and construction of major capital projects for the Company and owning the full range of global supply chain matters related to such projects
Lead the drafting and negotiation of the entire suite of contracts for the Company’s Mingomba project in Zambia and other capital projects, from EPC/EPCM and major equipment supply to offtake, O&M, and the surrounding infrastructure agreements (power, water, rail, and port), using FIDIC-based and bespoke forms, developing owner-protective positions, and managing English-law and LCIA/ICC provisions.
Negotiate with counterparties around the world, including global equipment suppliers and contractors, and state-owned utilities, railways, and ports
Work with engineering, HSE, project management, community engagement and supply chain stakeholders to bring technical annexures, scope, specifications, site information, and project requirements into the contract documents so that the legal terms match the technical deliverables
Work with the Company’s project finance team and lenders’ counsel on the bankability of EPC and procurement terms, including direct agreements and lender step-in rights
Keep a pulse on the rapidly-changing context for the Company’s business and engage constantly with people throughout the Company to be able to make good business judgments that enable the Company to accomplish its business objectives
Have many opportunities to be involved in other areas as the Company and its legal functions grow, including project finance, import-export, broader compliance, and corporate matters
Work on whatever needs to be done
Qualifications
15-20+ years post-qualification, with substantial recent owner-side experience on large capital projects (mining, oil and gas, LNG, power, or heavy infrastructure)
Law degree and active admission to practice in England; admission to practice in a U.S. state or another common-law jurisdiction may be considered
Strong desire and ability to provide leverage, support, and partnership to the CLO and DGC
Strong drafting and negotiation experience across most of the following: EPC / EPCM / lump-sum turnkey (FIDIC Silver/Yellow and bespoke forms), major equipment procurement and supply, O&M agreements, offtake agreements, and infrastructure agreements (PPAs, water supply, rail and port access, concessions)
Experience working with international counterparties and operations (and agreements in global jurisdictions), including state-owned enterprises
Interest in working in a company that requires high levels of collaboration and communication among teammates working remotely across many time zones and continents (including ET, London, Perth, and Zambia)
Strong ability to learn new tools and an optimistic attitude toward work, people, and solving difficult problems of first instance
Interest in working in a science-based company where most colleagues are scientists and science is the focus of many company meetings and documents
A high degree of independence and ability to drive processes forward with little supervision
Ability and desire to travel periodically, including to Zambia and elsewhere as the Mingomba project and other projects require
It is helpful but not required to have:
Experience in mining or mineral exploration or adjacent energy sector like oil and gas
Prior work in Zambia, DRC, or the wider Copperbelt; familiarity with the Lobito Atlantic Railway or Dar es Salaam/Walvis Bay logistics corridors
Project finance lender-side interface experience (direct agreements, lender step-in, bankability of EPC terms)
Mandarin language skills
French language skills
This position is full-time.
The US base salary range for this full-time position is $250,000-$290,000, plus equity and benefits.
Location: Fully remote. London strongly preferred; U.S. East Coast also possible. Must be authorized to work in the jurisdiction of residence. The manager for this role is located in the U.S. (East Coast).
Travel: Travel to Zambia as the project requires, and interest in engaging with suppliers globally.
KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status.
Location: New Jersey; New York; Connecticut
Workplace: remote
About the role:
At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA.
Why Provectus
Frontier access
— Anthropic Preferred Partner: newest Claude models, real budgets, real problems.
Real tasks (not scope), real deployment.
You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive.
Embedded, not engaged.
You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented.
Autonomous.
You own the work from framing through to production, visible to clients and founders. You own the method; nobody hands you a ticket.
Your experience stays portable.
Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack.
Craft & growth
— build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name.
We give you a stage:
Claude certification, conference talks, open-source contributions, published work under your own name.
Requirements:
Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way.
Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly.
Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why.
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits.
Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room.
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job.
Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses).
Nice to have
Containers and orchestration (Kubernetes/ECS) and CI/CD in production.
IaC depth: AWS CDK, CloudFormation, Terraform.
Open-source contributions or public writing on applied AI.
What you’ll do:
Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it.
Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously.
You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it.
Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare.
Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice.
What We Offer:
Full-time.
On-site visits to client’s facilities and our office in NYC 1/week
Unlimited Vacation policy.
Generous health, vision, and dental insurance.
401(K) matching plan.
Base salary $200k–$250k + bonuses; OTE up to $300k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data.
No Visa sponsorship
We’re real:
A person reads your application.
We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team.
We may ask for a quick ID verification.
Fraudulent applications are common, and this protects real candidates.
You’ll meet the people you’d work with.
We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO.
How we hire:
Recruitment interview.
Tech interview with our FDE (30 min).
A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked.
Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows.
4. Soft skills interview.
5. Offer discussion.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're hiring a Customer Marketing, Startups Lead to own our strategy for how Anthropic shows up in market with the startups building on Claude, from early-stage founders to our largest AI-native customers. You'll figure out how we can help startups grow, and find creative ways to amplify their stories to inspire more companies to do the same.
This is a role for someone who has led marketing at a startup and knows what founders need. You'll work closely with our Startups account teams to decide where co-marketing will create real value for both the startup and Anthropic. For the startups we prioritize together, you'll work directly with founders and their teams as a marketing partner on channels and the joint messages we take to market. Many of these companies don't have big marketing teams yet, so you'll also advise them on storytelling and growth.
This role is deeply cross-functional. You'll work with Startups Sales leadership, Startup Partnerships, Segment Marketing, Field Marketing, Partner Marketing, Product Marketing, Brand, Comms, and Legal. You'll set direction with senior leaders here and at our customers, and lead a team of startups customer marketers while staying hands-on in the work yourself.
Key responsibilities
Own startups co-marketing, including deciding which startups and moments are worth investing in
Be a marketing partner to founders and CEOs on channels and joint messaging, and advise companies without built-out marketing teams on storytelling and growth
Partner with Startups Sales leadership and embed in the deal flow so you can see deals coming and plan how co-marketing can support them
Work with account teams on the market development funds (MDF) in startup contracts, and own how those funds are deployed
Build programs that bring co-marketing to hundreds of startups, beyond our top accounts
Set the bar for startup storytelling and find creative ways to amplify those stories, from case studies and founder films to content on how startups use Claude
Find opportunities to bring startups into Anthropic's launches and campaigns
Work with Startup Partnerships and Segment Marketing on the Claude Startups program and our relationships with VCs and accelerators
Build a feedback loop that shares what founders care about with Anthropic's leadership and GTM teams
Lead and develop a team of startups customer marketers
Minimum qualifications
Have been a trusted advisor to founders and CEOs, and enjoy working closely with them
Know when co-marketing will create real value for both companies, and when it won't
Are a strong storyteller and writer who can tell what makes a founder's story worth telling
Have a deep read on what startups want, and can quickly see what will help a small marketing team most
Have led senior cross-functional work across Sales, Marketing, Product, and Comms
Can influence teams you don't own, and are comfortable presenting to executives
Have strong taste and judgment, and can say no, including to senior leaders
Are a player-coach, comfortable setting direction for a team and doing the hands-on work yourself
Are comfortable with technical products and can talk credibly with technical founders
Can keep up with a fast pace
Already use Claude in your own work
Care about Anthropic's mission
Preferred qualifications
Have 12+ years in B2B marketing, including senior marketing leadership at a startup, like CMO, VP of Marketing, or Head of Marketing
Been a founder or an early marketing hire at a startup
Worked in AI, developer tools, or another technical category
Worked at a company that sells to startups
Built relationships with VCs and accelerators
A network of founders and startup marketing leaders
Run co-marketing programs with real budget behind them
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York offices at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
We are scaling fast and investing heavily in our product, our clients and our international footprint. We are looking for a Strategy Intern to join our Strategy team and help us shape what comes next.
ABOUT THE ROLE:
As Strategy Intern, you will join our Strategy team, working directly with our Head of Strategy, Tine von Villiez https://www.linkedin.com/in/von-villiez/, and our wider leadership team, including our CEO and Founder, Martin Kassing. You will support Upvest's most important strategic work, from high-stakes leadership and board meetings to initiatives such as market expansion and new products. You will own your own work packages, working independently and cross-functionally, with direct exposure to senior leadership. This is a high-impact, highly visible role and a great way to learn how a fast-growing fintech is run, with a deep look into our product, clients, operations and the banking ecosystem.
WHAT YOU’LL DO:
- Support high-stakes internal projects: Help the team prepare and run all-hands, leadership offsites and presentations, and board meetings
- Support strategic initiatives: Contribute to high-impact strategic initiatives, such as market expansion or new products, from research and analysis to preparing recommendations and materials to the actual execution and project management
- Support the OKR process: Help run the company OKRs, link them to core business KPIs and support cross-team prioritisation
- Own your work packages: Take ownership of your own work packages, working independently and cross-functionally to deliver them
- Become an AI champion: Learn and adapt to new AI tools, and help upskill the organisation by sharing what works
WHAT YOU BRING:
- Experience: You have already completed 1-2 internships in highly dynamic environments, ideally in consulting or at other fintechs or high-growth scale-ups
- Business acumen: You have high business acumen and quickly understand how a business works and what drives it. You break down complex problems into actionable insights and measurable outcomes, and care about the details to ensure flawless execution
- Curiosity and drive: You are curious, highly motivated and eager to learn across the board. You are proactive and happy to support on different projects. You are passionate about fintech and the mission of empowering more people to invest
- AI-native: You use AI tools proactively in your day-to-day work (synthesis, research, reporting) and are always looking for smarter, faster ways of working
- Communication and stakeholder management: You communicate clearly and confidently and enjoy working with colleagues at all levels, including senior leadership
- Team player: You are open, collaborative and a cultural ambassador who lives our values
- Location and availability: You are based in Berlin and available for a minimum of 4 months
HOW WE UPVEST IN YOU:
- Impact-driven work: We're working on solving a hard problem: fixing the European investment infrastructure so that more people are able to invest. You have the opportunity to contribute to this change.
- Learning and development: We invest in your growth, offering access to personal coaching and mental health support through our Nilo platform, alongside plenty of opportunities to develop in your role. Working in the complex yet fascinating world of investments, with an API product built on a state-of-the-art tech stack and alongside leading fintechs and financial institutions, offers an incredibly rewarding learning experience.
- An exceptional team: Upvengers are one of a kind when it comes to combining impactful work with a relaxed and fun atmosphere. We have strong practices around feedback, team health and social events, resulting in a constantly high eNPS.
- Culture: We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there's a greater advantage in sharing information than keeping it to ourselves).
- Flexibility: While we're not quite fully remote, we are committed to being a flexible employer, as we understand you don't have to be in the office to do your best work. This role is based in Berlin.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11699
Inbound Customer Service & Rental Booking Virtual Assistant
Independent Contractor – CPT-11699 Inbound Customer Service & Rental Booking Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An Atlanta-area storage container rental business is seeking a professional Business Support VA to handle incoming customer calls, rental inquiries, pricing information, and basic booking administration.
The VA will receive calls forwarded from the company's business telephone line and assist both new prospects requesting rental information and existing customers placing orders.
All customer communications, records, tasks, lead tracking, customer requests, and follow-ups will be managed and maintained through HubSpot.
The ideal candidate will bring excellent spoken English, a friendly and professional phone presence, strong organization, and prior customer-service experience.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Inbound Customer Service
Answer forwarded incoming business calls during scheduled coverage hours
Identify whether the caller is a prospective or existing customer
Respond professionally to routine rental questions
Gather caller details, requested services, and relevant order information
Direct unusual requests or unresolved questions to management
Answer inbound calls live whenever possible
Respond to missed calls, voicemails, and new inquiries within one hour during working hours
Escalate pricing exceptions, customer complaints, and requests that fall outside established procedures
Collect the caller’s name, email address, and contact number.
Gather customer details before escalating service issues.
Handle urgent equipment concerns, including refrigerated equipment breakdowns.
Provide status updates without promising specific repair timelines or compensation.
Rental Inquiries & Order Support
Provide approved storage container rental pricing
Communicate available delivery and pickup information based on company-provided schedules
Assist with new rental inquiries and existing customer orders
Record service requests and confirm necessary details
Relay booking and customer information to the appropriate internal contact
Provide approved pricing and collect all required information for rental and service requests
Own follow-up on leads, outstanding quotes, and customer requests through resolution or a confirmed handoff
Coordinate delivery and pickup scheduling once approved
Confirm equipment placement and special delivery instructions.
Verify site access restrictions, gate requirements, and receiving hours.
Collect and record PO numbers for rental orders.
Confirm order details with customers before processing.
Send order confirmations to customers by email.
Administrative & Scheduling Support
Maintain organized customer and call records
Track incoming inquiries, outstanding requests, and follow-ups
Update scheduling or order information using approved systems
Assist with basic administrative work during quieter periods
Maintain accurate notes for unresolved customer matters
Follow established call-handling and escalation procedures
Maintain customer records, deal stages, tickets, tasks, and next steps within HubSpot
Ensure every inquiry, lead, quote, and customer request has a clear status, owner, and next step documented in HubSpot
Keep all customer communications, follow-ups, and activities current and accurately logged in HubSpot
Work through outstanding follow-ups and open HubSpot tasks during quieter periods
Monitor and update customer records to ensure accurate tracking and continuity of service
Record equipment issues, customer concerns, and requested response times.
Document complete order and service details for proper handoff to the appropriate team.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous inbound customer service or phone support experience required
Excellent spoken English required
Experience handling customer inquiries and booking requests strongly preferred
Strong attention to detail and organizational skills required
Experience with appointment scheduling or order entry preferred
Administrative support experience preferred
Equipment rental or related service-industry experience is a plus
HubSpot proficiency required or strongly preferred
Previous CRM management experience, including lead tracking, task management, and customer record maintenance, strongly preferred
IDEAL CANDIDATE PROFILE
Friendly, confident, and professional over the phone
Clear English speaker with strong listening skills
Comfortable explaining standard pricing and availability information
Organized and accurate with customer details
Dependable and punctual during scheduled shifts
Able to follow procedures while handling routine questions naturally
Willing to learn the company's products and rental processes
Highly organized and capable of managing multiple customer follow-ups simultaneously
Comfortable working within a CRM-driven workflow
Proactive in maintaining accurate records, task ownership, and follow-through
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
VoIP Business Phone / Call Forwarding Platform
HubSpot CRM
Client's Order / Rental Tracking System
Calendar & Scheduling Tools
Microsoft Excel / Google Sheets
Email & Communication Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9:00 AM–5:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 9:00 AM–5:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Create engaging YouTube tutorials about software, digital marketing, and AI tools that reach millions of people around the world every month through our YouTube channel, Metics Media.
Location: Tamil Nadu; Tirur; West Bengal; Telangana; Mumbai; New Delhi; Kochi
Workplace: remote
Project Overview:
Are you a professional linguist or do you hold an academic degree in translation?
We are hiring professional linguists (or people who have an academic degree in translation) to join a fascinating project focused on auditing and evaluating the quality of conversations generated by two different AI models. As a linguist on this project, you will assess chatbot conversations based on a set of core dimensions, thus helping to improve the quality of AI-driven communication.
Job Type: Freelance
Location: Must be located in India
Work Schedule: Part-time - 10+ hours per week. Flexible - work whenever you want.
Start Date: Immediately
Rate: 24 USD / hour
What We Offer:
Flexible Schedule: You have the freedom to complete your daily hours at any time that suits you, day or night.
Competitive Rates: We offer competitive compensation for your expertise.
Future Opportunities: Successful linguists may be invited to join our vetted pool for similar exciting projects in the future.
Cutting-Edge Project: Be part of a project that's at the forefront of AI development and conversational technology.
Responsibilities:
Audit and evaluate chatbot conversations based on three core dimensions: Naturalness/Engagement, Utility, and Audio Quality.
Follow project-specific guidelines to ensure consistent and accurate evaluations.
Use a proprietary client platform to complete your tasks.
Preferably, meet a daily workload of approximately 4 hours per business day.
Requirements:
A degree in Translation/Linguistics or a related field OR experience as
a professional linguist.
Native-level fluency in
Tamil.
Available to start
immediately
.
Full availability for the entire
2-month
project duration.
Ability to commit to a workload of approximately 4 hours per business day, preferably.
Must be a
freelancer
(we are not engaging with companies for this project).
Must be willing to take a project-specific qualification test.
Recruitment Process:
Application Review:
We will review your application to ensure you meet the basic requirements.
Language Knowledge test:
You’ll complete a short assessment in English, and also in your target language .
Database Onboarding:
Once you pass the test, you'll go through a streamlined onboarding process to get you started.
Qualification Test:
You will be asked to complete a short, automated test based on the project guidelines to ensure you understand the task.
Vendor Type
When applying, please select the option that best describes your working status.
Are you a Freelancer or Private Individual?
A Freelancer is someone who has a business license and may have a VAT number or EIN for tax purposes. A VAT (Value Added Tax) number is a unique identifier assigned to registered businesses in many countries; an EIN (Employer Identification Number) is a similar identifier used in the US. A Private Individual does not have a business license. If you aren’t sure, you are probably a private individual.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
#LI-PR15
ГибридGeorgia
УдалённоUnited Kingdom
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seniorUS - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
УдалённоseniorInterest in working in a company that requires high levels of collaboration and communication among teammates working remotely across many time zones and continents (including ET, London, Perth, and Zambia)
УдалённоseniorNew Jersey; New York; Connecticut
leadSan Francisco, CA | New York City, NY; For this role, we expect all staff to be able to work from our San Francisco or New York offices at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation
ГибридСтажёрBerlin
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоTamil Nadu; Tirur; West Bengal; Telangana; Mumbai; New Delhi; Kochi; Location: Must be located in India