Location: Paris, France
Workplace: Hybrid
🤖 WHO WE ARE
We’re building Mo — a health companion for everyone.
We’re a small team within Alan, on a mission to redefine the future of care by democratizing access to medical expertise. We are building Mo, an intelligent, empathetic, multimodal LLM-based conversational AI assistant able to prescribe, triage, and proactively follow up on care.
Imagine giving every person in the world instant, 24/7 access to personalised medical expertise - through chat, voice, or video. That’s what we are building 🤖.
We kicked off the project in 2023, and we have launched Mo to all our french members (1M) in Q1 2026, making it the first safe AI health companion live at scale in Europe.
🚀 WHY WE NEED YOU
Mo’s scope is expanding fast: inside Alan (a new Clinic, new capabilities), across the countries we operate in, and at the interfaces with many other Alan experiences. To get this expansion right, and to keep ownership distributed within the team, we’re looking for a Product Builder to take on a real share of that complexity and ambiguity.
You’ll own end-to-end one slice of Mo’s product scope. Depending on your profile, it could be:
- 🩺 Mo for reactive care. Build all the integrations between Mo, our Clinic and the healthcare system, and shape how our medical team interacts with members in and through Mo.
- 🛡️ Mo for insurance. Make Mo the main interface between members and Alan, building on our Support AI agents, across channels and countries.
- 🌍 Mo global. Adapt Mo to new countries and find the right operating model for each (medical reviews, safety, local features).
- ➕ Mo as a platform. Make Mo the companion other teams build upon, so our domain experts can ship their own experiences through it.
🎯 IS IT YOU WE’RE LOOKING FOR?
We’re looking for Product Builders with around 5+ years of experience who want to build state-of-the-art AI products and apply them to real-world, high-stakes problems in healthcare.
- You’ll own a product area end-to-end: problem framing, vision, prioritisation, shipping, and measuring whether we actually help members get and stay better.
- You’ll work daily with engineers, ML engineers, data, and doctors, at the frontier of LLMs and agentic systems, and see your work in production with real people.
- You’ll navigate ambiguity and many stakeholders across Alan, and turn it into clear decisions and a focused roadmap.
- You’ll be hands-on: prototyping, digging into data, reading conversations and evals, getting into the technical details with the team.
- You’ll contribute to our product culture and help build the team (hiring, interview loops, etc.).
You would be a good fit in Mo if most of this sounds like you:
- Experience building and shipping a live AI/LLM product
- Very hands-on, comfortable with technical and data topics (SQL, prototyping, understanding how an LLM system behaves and fails)
- Interest or experience in one or several medical or prevention themes
- Product-minded and outcome-driven: you care about impact, not output
- Self-directed, pragmatic, driven, hard working
- Humble and still willing to grow (no matter your seniority!)
- Collaborative, enthusiastic about teamwork, learning, and teaching
- Fluent in English
- Ex-engineers and ex-founders are typically a great fit in our team
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus
🤘 HOW WE DO IT ?
We benefit from Alan’s platform, infrastructure, distribution, and health expertise — but operate with the speed and focus of a startup. If you’re curious about Alan’s broader vision, our https://www.notion.so/alaninsuranceShareholder Letters https://alan.com/en/blog/discover-alan/a/alan-2025-q3-letter-to-shareholders are worth a read.
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
HOW WE WORK: OUR LEADERSHIP PRINCIPLES
- Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.
- Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.
- Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.
- Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.
🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
📈 FINANCE COMMUNITY AT ALAN
Finance & Strategy exists to enable better decisions, faster, at every level of the company, in a regulated, diverse and ever changing business.
We succeed when ambitious goals become credible plans, when strategic bets are grounded in financial reality, and when the entire company (not just Finance!) speaks the language of performance.
We set the right ambition, we monitor whether we're getting there, and we raise our hand when something needs to change.
We are not record-keepers. We are builders, partners, and challengers. We are looking for people who want to build, support decision making processes and challenge the status quo.
The core responsibilities of the Finance & Strategy community are:
- Strategy & Planning: steer Alan's financial performance through business planning, financial and operational monitoring, investor relations and financing
- Financial Reporting: is the steward of Alan's financial truth, ensuring that we produce accurate, timely financial data. It owns the reporting to all key stakeholders (board, leadership team, tax authorities, and regulators like the ACPR) and ensures that financial data is the single, uncontested source of truth for the company's performance.
- Finance Data and Operations: Build and own the core finance data and tooling infrastructure (models, pipelines, and concepts that connect business operations to financial reality). This is where Finance meets product thinking
- Functional poles with end-to-end ownership of their domain: Treasury, Procurement, M&A
🎯 YOUR MISSION
As a member of the Strategy & planning team, your mission is to work closely with business teams and C-Level alaners to:
- Build our business plan to exponentially increase Alan's enterprise value - profitable growth, margin expansion, cost efficiency. This includes deep-dives on go-to-market, on pricing & margin steering, on resource allocation, and on levers to increase our operating leverage.
- Monitor Alan’s financial and operational performance to understand the value drivers, the opportunities, adjustments to bring to our plan. This implies a strong link with Finance production to build and automate monthly deep-dives
- Steer performance through framing and implementing high-impact initiatives (e.g. procurement tool, pricing) and driving some punctual explorations (e.g. M&A, transformative partnerships, competitive intelligence)
- Contribute to our investors relations and financing. This includes preparing Board meetings, fundraising, external communications.
To support the above, you will build, improve, maintain best-in-class tools for financial planning and performance monitoring, hand-in-hand with the Data, Business and Finance teams. This includes BP, monitoring dashboards, selection and implementation of third party tools where relevant.
You will also work closely with the Finance Operations teams, notably to produce and interpret our monthly financial performance, and on specific projects.
⚙️ QUALIFICATIONS ⚙️
Must have
- >1y experience in Management consulting or Investment Banking or similar experience at a top tech scale up
- Excellence in Financial modeling
- Excellent fluency in both English and French.
- Passion/strong interest for getting close to other teams, to understand the operational details of their work and support them
- Business (Sales, Operations, Insurance)
- Data (support in defining metrics to build & monitor)
- Experience in working with C-Levels
- Being hands on: with our distributed ownership culture, you will drive projects end-to-end, from framing to building/implementing the tools, and communication
- Thrive in exciting, high-intensity environment
Nice to have
- Experience in Scale-up, SaaS, Insurance companies
- SQL fluency
- Accounting knowledge
For this role we are looking to hire within the C0-C1 level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France
Remote work: We offer remote work flexibility, but the position remains Paris-based
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Paris, France; Barcelona, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🧩 CONTEXT OF THE ROLE
You will be part of the Business Strategy & Operations (BSO) team, whose goal is to
- Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan
- Monitor and explain our performance towards our business objectives
- Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training)
Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being).
🎯 YOUR MISSION
You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include:
- Business Strategy
- Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan
- Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC)
- Propose adjustments to the plan on a quarterly basis and support Board preparation
- Sales & Account Manager Planning
- Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy
- Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team
- Performance monitoring & Steering
- Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions
- Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis
- Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...)
🧐 SKILLS WE ARE LOOKING FOR
We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team.
At least 3 years of experience within either:
- Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably)
- Management consulting, investment banking or private equity
Critical thinking and problem solving skills:
- Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity
- Deep analytical rigour, bringing clarity on complex topics through deep insights
- Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows.
- Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company
Business sense:
- At ease with B2B operational and financial metrics
- Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones
Communication and presence:
- Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way
- Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor
- Ability to work well under pressure, with a high degree of adaptability and flexibility
- Great written and oral structure and communication
- Fluency in English (French is a strong plus)
- Being based in (or willing to relocate to) the Paris area or Barcelona
Nice to have
- Experience with BI and visualization tools (Metabase, Tableau) and Salesforce
- Experience in the SaaS/Tech sectors
- Exposure to large sales teams (100+)
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or Barcelona office
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🧩 CONTEXT OF THE ROLE
You will be part of the Business Strategy & Operations (BSO) team, whose goal is to
- Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan
- Monitor and explain our performance towards our business objectives
- Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training)
Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being).
🎯 YOUR MISSION
You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include:
- Business Strategy
- Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan
- Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC)
- Propose adjustments to the plan on a quarterly basis and support Board preparation
- Sales & Account Manager Planning
- Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy
- Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team
- Performance monitoring & Steering
- Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions
- Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis
- Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...)
🧐 SKILLS WE ARE LOOKING FOR
We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team.
At least 3 years of experience within either:
- Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably)
- Management consulting, investment banking or private equity
Critical thinking and problem solving skills:
- Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity
- Deep analytical rigour, bringing clarity on complex topics through deep insights
- Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows.
- Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company
Business sense:
- At ease with B2B operational and financial metrics
- Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones
Communication and presence:
- Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way
- Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor
- Ability to work well under pressure, with a high degree of adaptability and flexibility
- Great written and oral structure and communication
- Fluency in English (French is a strong plus)
- Being based in (or willing to relocate to) the Paris or Barcelona area
Nice to have
- Experience with BI and visualization tools (Metabase, Tableau) and Salesforce
- Experience in the SaaS/Tech sectors
- Exposure to large sales teams (100+)
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or Barcelona office
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE PRE-SALES ROLE ⭐️
Our Pre-Sales team strengthens Alan’s Enterprise and Public sector Sales to better handle the specificities of our largest customers.
Here are the main missions of the team you will join:
- Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools;
- Listen and understand prospects’ needs and work internally on how Alan can address them best;
- Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
- Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts;
- Join the customer acquisition journey to evangelize our services and products;
- Act as voice of the customer feeding Alan’s platform roadmap;
- Prepare handover for delightful customers’ onboardings;
- Eventually coordinate the most complex customer onboardings leveraging your unique knowledge of the customer’s requirements and specificities.
You will actively participate in developing this growing function within Alan and edit the company to make our Sales teams the most successful of all!
Given the growing need for onsite customer engagement, this role requires you to be based in Paris or the Île-de-France region (or within a 2-hour door to door distance with the flexibility to travel to Paris on short notice for customer meetings).
For this opportunity, we are aiming to hire within the D-E level range https://alan.com/en/careers/a/salary-equity.
⭐️ YOU WILL BE A GREAT FIT IF ⭐️
- You have 6+ years of experience working in a SaaS environment, including at least 3 in a Pre-Sales / Sales Engineering / Solution Consultant role.
- You have a talent for quickly getting to the root cause of customers concern through active listening and requirements elicitation;
- You are assertive and know how to handle objections in a complex environment;
- You master the art of pitching a product with transparency and without overselling its capabilities ;
- You have the ability to break down complex issues and identify product gaps to define the best product solutions;
- You thrive at high level stakeholders’ management;
- You excel at prioritizing tasks while living up to commitments;
- You love teamwork and are always eager to learn and grow;
- You are fluent in both French and English;
It would be even better if you have:
- Experience with end-to-end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s;
- Experience in the French Public Sector;
- Experience in HRIS ecosystems and Payroll solutions;
- Experience in Insurance or Health platforms.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Managing current large merchants with a focus on driving YOY revenue growth by executing strategic commercial growth plans; Developing and driving pipeline of new products, market expansion, and share of checkout opportunities, to increase volume and revenue within each merchant relationship;
About the Role:
We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you’ll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you’ll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365.
Shift:
Monday-Friday 3-11:30p EST
What You’ll Do:
— Drive program engagement by clearly communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change
— Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven’s clinical program design
— Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach
— Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members
— Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels
— Collaborate with providers on members’ care teams to translate clinical recommendations into actionable next steps
— Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action
— Remove barriers to care by coordinating seamlessly across Maven’s digital network, in-person provider networks, and external partners as needed
— Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes
— Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed
What You’ll Bring:
— 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes
— Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment)
— Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure)
— Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset
— Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes
— Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction
— Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment
— Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes
— Strong telehealth competency, including comfort in conducting phone outreach and video calls
— Reliable access to high-speed internet
— Health coaching certification (NBC-HWC or ICF) is preferred, not required
— Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required
— Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required
— Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required
Salary and Benefits:
The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Work Authorization and Location:
This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location.
Benefits That Work For You:
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
— Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics
— Whole-self care through wellness partnerships
— Hybrid work, in office meals, and work together days
— 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
— Annual professional development stipend and access to a personal career coach through Maven for Mavens
— 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Equal Opportunity:
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Security:
Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone.
Contact:
For general and additional inquiries, please contact us at careers@mavenclinic.com.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
LangChain is looking for a GTM Enablement Program Manager to help keep our growing go-to-market organization informed, enabled, and ready to execute as our products and company evolve.
We operate in one of the fastest-moving areas of technology. Our products evolve quickly, new capabilities launch frequently, and the knowledge our GTM teams rely on is constantly changing. As we scale, we need a strong operating system that ensures sellers understand what we're building, why it matters, how to talk about it, and where to find the information they need.
This role will own three critical areas of our enablement engine: Product Enablement, GTM Knowledge & Content, and Enablement Communications.
You'll partner closely with Product, Engineering, Product Marketing, Sales, and Revenue Operations to turn product changes and company knowledge into scalable training, resources, communications, and systems for GTM.
Working with cross funtional subject matter experts, your job is to turn messaging, trainings, and artifacts into field readiness—making sure GTM can learn it, find it, understand it, and use it.
WHAT YOU'LL DO
OWN PRODUCT ENABLEMENT
- Own the product enablement engine. Stay closely connected to Product, Engineering, and Product Marketing to understand what's changing, determine the impact to GTM, and partner with these SMEs to build practical field enablement.
- Own GTM readiness for product launches and major changes. Build the enablement plan from initial intake through launch, including training, communications, resource publication, reinforcement, and ongoing maintenance.
- Build and maintain product training. Create and continuously improve product curriculum in our LMS and Content Hub so sellers have a clear learning path across our platform, products, use cases, positioning, and value.
- Run live product enablement. Determine when asynchronous learning isn't enough, coordinate the right SMEs, and facilitate live sessions, workshops, demos, and deeper product training.
- Measure readiness and close gaps. Use feedback, participation, knowledge checks, field questions, and other signals to understand where GTM needs additional reinforcement.
OWN GTM KNOWLEDGE & CONTENT
- Own the GTM knowledge system. Make it easy for sellers to quickly find accurate, relevant, and current information across our Content Hub, LMS, and other GTM systems.
- Build scalable information architecture and governance. Establish clear taxonomy, templates, ownership, review cadences, freshness standards, and archival processes that keep GTM knowledge organized and current.
- Manage the content lifecycle. Ensure training, product resources, competitive guidance, FAQs, recordings, and other enablement materials stay current as the business changes—and remove or archive information that is no longer relevant.
- Operationalize canonical GTM content. Partner with Product Marketing and other subject matter experts to ensure approved messaging, competitive guidance, objection handling, and other core GTM knowledge is consistently structured, maintained, and accessible.
- Build for humans and AI. Structure GTM knowledge so both sellers and AI-powered tools can reliably retrieve and use accurate context. Explore ways AI can improve content discovery, maintenance, gap detection, and enablement workflows.
OWN ENABLEMENT COMMUNICATIONS & CADENCE
- Own the GTM enablement communications engine. Manage Weekly Trace and other recurring enablement communications, consolidating product, program, and company updates into clear guidance for the field: What changed? Why does it matter? Where can I learn more? What do I need to do?
- Run our recurring enablement cadence. Own the operational execution behind weekly enablement, including the calendar, SME coordination, materials, recordings, recaps, and follow-through.
- Create signal from noise. Build predictable ways for GTM to stay current without requiring sellers to monitor dozens of Slack channels, documents, and product updates.
- Improve the enablement operating system. Identify breakdowns in how information moves from Product, Engineering, Product Marketing, and other teams into GTM—and build scalable systems rather than continually working around them.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in GTM enablement, product enablement, sales enablement, enablement operations, or a related role in a B2B technology company.
- Experience owning product enablement programs, including product launches, training, ongoing curriculum, and field communications.
- Experience building or managing product training for Sales or broader GTM audiences.
- Strong technical curiosity. You don't need to be an engineer, but you should want to understand technical products deeply enough to explain them clearly and accurately.
- Ability to translate complex product information into practical seller guidance: what it is, why it matters, who it's for, how to position it, and when to use it.
- Experience organizing and maintaining a GTM knowledge or content system—not just creating individual pieces of content.
- Strong understanding of content governance, information architecture, taxonomy, and knowledge lifecycle management.
- Strong written communication skills and the ability to turn a large volume of information into clear, concise, actionable guidance.
- Strong program management skills. You can manage multiple workstreams, SMEs, launches, deadlines, and recurring programs without losing the details.
- High ownership and follow-through. You don't wait for someone to tell you that a launch isn't ready, information is outdated, or a process is broken—you proactively drive it to resolution.
- A builder mentality. You're comfortable starting with an imperfect system, creating a V1, learning from users, and continuously improving it.
- Experience working cross-functionally with Product, Engineering, Product Marketing, Sales, and Revenue Operations.
- AI fluency and curiosity about how structured knowledge can power agents, search, content generation, and internal GTM workflows.
- Experience with knowledge-management platforms such as Notion and learning-management systems such as WorkRamp is a plus.
- Familiarity with developer tools, AI/ML infrastructure, LLM applications, or agentic AI is a plus.
Compensation: $150,000-180,000 base salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform
- Remove barriers to adoption so customers achieve their desired outcomes expediently
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions
- Oversee renewals and forecasting, ensuring timely, successful commitments
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve
- Monitor and report on customer health and usage
- Develop deep expertise in Coder’s products to provide global customer coverage
What we’re looking for
- 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred
- Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC
- Hands-on experience with Salesforce and other industry-standard CS platforms
- History of building strong relationships across executive, business, and technical stakeholders
- Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams
- Habit of staying current on industry trends, CS best practices, and the competitive landscape
- Startup experience
- High EQ with strong verbal communication and technical writing skills
- Self‑motivated with a creative and analytical approach to problem-solving
Bonus tacos if you have
- Customer success or sales experience focused on developer tools
- Renewal management experience
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon)
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor)
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform.
- Remove barriers to adoption so customers achieve their desired outcomes expediently.
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations.
- Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes.
- Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting.
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions.
- Oversee renewals and forecasting, ensuring timely, successful commitments.
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them.
- Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones.
- Develop deep expertise in Coder’s products to provide global customer coverage.
What we’re looking for
- 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion.
- Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy.
- Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps.
- Hands-on experience with Salesforce and other industry-standard CS platforms.
- History of building strong relationships across executive, business, and technical stakeholders.
- Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams.
- Habit of staying current on industry trends, CS best practices, and the competitive landscape.
- Startup experience.
- High EQ with strong verbal communication and technical writing skills.
- Self-motivated with a creative and analytical approach to problem-solving.
Bonus tacos if you have
- Customer success or sales experience focused on developer tools.
- Renewal management experience.
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon).
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor).
- Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary
We’re hiring a strategic, hands-on Country Account Management Lead for Poland, based in Warsaw, to lead and scale our account management function. You’ll lead the Poland account management team, guide its day-to-day work and advise the team, and bring structure while working on the ground. You’ll be accountable for gross value growth, adoption of new products and team performance. This is a leadership role: you’ll set the country strategy, work with senior stakeholders from other teams, and take part in top management quarterly business reviews.
What you’ll own
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap, including pricing, discounts and exclusivities for Poland.
People Leadership:
Lead the Poland team and guide its day-to-day work. Hire, coach and develop high-performing team members; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Engage senior stakeholders from other teams, present in top management quarterly business reviews, and work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
Country Projects:
Drive country-level projects such as compliance and exclusivities, and the growth of new products (ads, promos, drive).
Who you are (requirements)
Must-have
3-4 years of solid experience leading teams and in account management, able to guide daily work and advise the team.
Based 100% in Warsaw, working on the ground with the team.
Ability to bring structure to a team while improving retention, revenue growth and account metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Willingness to travel occasionally by train to other cities in Poland.
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs
Gross value growth or revenue
Penetration and revenue of new products (ads, promos, drive)
Team satisfaction and motivation
Country projects such as compliance and exclusivities
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
20 570 zł
—
25 712 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re building one of the most exciting media ecosystems in Europe - helping partners grow through Wolt Ads and Wolt Promos. By joining the team, you’ll be at the forefront of digital advertising, working on campaigns that drive visibility, engagement, and real results.
Our mission is to help partners grow their business by getting closer to the customers who matter most. Through high-impact placements across our app (and beyond), we help them boost brand visibility, reach new audiences, and increase sales.
We are seeking a motivated and detail-oriented Merchant Promotions Manager to join our Wolt Ads team in Athens on a 12-month maternity cover contract. In this role, you will support the Ad Operations team in managing ad and promo campaigns, ensuring they are executed efficiently and delivering actionable performance insights. This is an excellent opportunity to join a fast-growing organization within Wolt and develop further skills in ad operations, data analysis, and campaign management within a dynamic and fast-growing advertising business.
What you’ll be doing
This role will be responsible for managing campaigns end-to-end for brands and merchants who advertise on the Wolt platform. In this role, you’ll take ownership of the campaign from the moment it’s submitted by the sales/account team, all the way through campaign launch, monitoring and optimization, and ultimately invoicing the campaign. You will become a subject matter expert in our platforms and products and support the sales/account team to drive campaign volume and advertiser retention.
Day-to-day in this role you’ll:
Set up and manage advertising campaigns on the Wolt platform
Support the team in making sure campaigns run smoothly and on time
Monitor and optimize campaign performance
Work with data to produce and interpret insights
Collaborate with Sales and Account Management teams to support our partners
Help improve how we work by spotting inefficiencies and suggesting better ways of doing things
Prioritize urgent enterprise campaigns by impact when facing competing requests from several account managers
Keep quality rate, on-time launch rate and speed to launch high
Our humble expectations
1+ years of experience executing ad operations campaigns or other merchandising/platform operations - background as a Campaign Manager, Campaign Operations Manager, Ads Specialist, Merchandising Specialist, or Campaign Specialist, would be a good fit for the role
Experience leveraging data to make discoveries about performance and/or to troubleshoot bugs with engineering
Strong attention-to-detail
Can handle a high volume of complex and high-priority tasks, making trade-off decisions constantly with a high degree of autonomy
Operations experience in platform tools, with the ability to drive the quality of your own operations
Advertising knowledge and experience managing top-tier accounts
A sales or account management background is a plus
Fluent English and Greek
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!
https://explore.wolt.com/en/fin/wolt-ads
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Argentina; Ukraine; Poland; Brazil
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior QA Engineer to join a team building and validating AI-powered and traditional features for a leading personal finance platform. You’ll own quality across web, mobile, and API — with a particular focus on testing AI/LLM-integrated components where standard deterministic methods don’t apply.
This role requires someone who understands the fundamental difference between testing software that has a right answer and evaluating AI outputs that have a probability distribution — and who has done both in production.
WHAT YOU’LL DO
- Plan, design, and execute test cases for AI-powered components and traditional features, applying the appropriate methodology — eval-based or deterministic — based on the target behavior.
- Analyze traditional functional requirements as well as AI model behavior specifications, prompt outputs, and edge-case scenarios.
- Turn business requirements, user flows, and business process procedures into comprehensive test plans, test cases, and test scripts.
- Perform manual feature testing across platforms and verify bug fixes.
- Create clear, detailed defect reports and document unexpected AI model responses, hallucinations, and performance regressions.
- Assist in developing QA practices for emerging technologies including AI frameworks, and disseminate best practices across the team.
- Become a subject matter expert in core systems, interfaces, business processes, and reporting tools.
- Partner closely with functional teams, engineers, and IT in a global environment with aligned LATAM working hours.
REQUIRED SKILLS & EXPERIENCE
- 5–7 years of experience in software testing across web, mobile, and API.
- Hands-on experience with Playwright in a production testing environment — this is a primary requirement for this role.
- Hands-on AI feature testing experience — validating AI/LLM-integrated products for accuracy, relevance, robustness against adversarial prompts, edge cases, and safety/toxicity.
- Clear understanding of eval vs. deterministic testing — the difference between pass/fail based on exact input/output and evaluating probabilistic AI outputs using human-in-the-loop evaluations, score metrics, benchmark datasets, and semantic evaluation.
- Strong understanding of web and mobile application development lifecycles including iOS and Android specifics.
- Proven experience in integration, regression, performance/load, and UAT.
- Hands-on knowledge of browser DevTools and log monitoring.
- Advanced proficiency in Jira and Confluence.
- Experience with test management systems.
PREFERRED QUALIFICATIONS
- Experience with HTML proxy tools such as Charles Proxy or Fiddler.
- Hands-on knowledge of Xcode logs and ADB logs.
- Experience in the financial services or fintech domain.
- Bachelor’s degree in Computer Science or equivalent.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: United Kingdom; Ireland; Cyprus; Portugal; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Join our Product and Regulatory Legal team, embedded with Kraken's Product, Design and Engineering teams to ship novel products and experiences that accelerate the global adoption of crypto. We are a tight, experienced group of lawyers from a diverse range of tradfi, fintech and crypto backgrounds who move fast, stay curious and take pride in the commercial accountability of our advice, partnering directly with Product, senior leadership and Compliance to chart clear, defensible paths to launch and to keep our licensed entities running smoothly.
This is a senior product-facing legal role for the European Union. You will be the lawyer the business trusts on questions that cut across several regimes at once: for example, a single product such as a tokenised equity, a card, or an institutional custody and prime brokerage service can touch the Markets in Financial Instruments Directive ("MiFID II"), the Markets in Crypto-Assets Regulation ("MiCA"), the Payment Services Directive ("PSD2"), the Electronic Money Directive ("EMD2") and banking rules at the same time. You will bring clarity on which regime applies, what it requires, and how to launch within it.
THE OPPORTUNITY
Reporting to the Head of Product Legal, you will act as a senior legal adviser to European leadership on new products, licensing structure and regulatory strategy.
- Own cross-functional product counselling for European Union launches from discovery to design, launch and iteration, giving Product, Engineering, Compliance and leadership decision-ready advice with clear options and risk trade-offs
- Advise on the regulatory perimeter and classification of new offerings across MiFID II and the Markets in Financial Instruments Regulation ("MiFIR"), MiCA, the European Market Infrastructure Regulation ("EMIR"), payment services and electronic money rules, and banking regulation, including where an instrument or service falls between regimes (for example tokenised securities, crypto-asset derivatives, margin and financing, and stablecoin-linked products)
- Advise on payments and electronic money offerings, including the Krak card and account propositions, safeguarding, open banking and account-access obligations, and the developing Payment Services Directive 3 and Payment Services Regulation framework
- Advise on banking-related questions that arise in the European Union, including bank partnerships and sponsor-bank arrangements, deposit-taking and lending perimeter questions, the Capital Requirements Regulation and Directive, and the interaction of these rules with our custody, prime brokerage and financing products
- Monitor and interpret European Union legislative and supervisory developments, take part in consultations and industry association work where appropriate, and translate their significance for the business proactively
- Draft and negotiate client-facing terms and conditions, taking clear, business-aligned positions
- Act as gatekeeper for European Union outside counsel engagements: scope the work, estimate and manage cost, and sign off before matters go externally
- Mentor and develop more junior lawyers in the team, set quality standards for plain-English, risk-based advice, and act as a senior sounding board for colleagues across the Regulatory Legal team
- Use AI-assisted tools (for example Enterprise GPTs) to speed up regulatory analysis, first drafts and matter tracking, and to build self-service tools that let stakeholders answer commoditised legal and regulatory questions themselves
- Advise on anti-money laundering and counter-terrorist financing requirements affecting products, including the Transfer of Funds Regulation ("Travel Rule") and the new European Union anti-money laundering package, and on market abuse, conduct, outsourcing and operational resilience obligations, including the Digital Operational Resilience Act ("DORA")
- Lead or oversee licensing, authorisation and variation workstreams in the European Union, including scoping requirements, mapping pathways, supervising outside counsel, preparing application materials and managing regulator interactions
WHAT YOU BRING
- Qualified lawyer admitted in Ireland, England and Wales, or another European Union Member State
- 15 or more years' post-qualification experience ("PQE") in financial services regulatory law, gained at a regulated financial services institution (for example a bank, payment institution, broker-dealer, exchange, central counterparty or crypto services provider) or at a leading law firm supporting such clients, ideally with in-house or direct product counselling experience
- Deep, current knowledge of several of the following, with real depth in at least two: MiFID II and MiFIR (investment services, market structure, derivatives and conduct), MiCA (crypto-asset services, custody, trading platforms and stablecoins), European Union payment services and electronic money regulation, and European Union banking regulation
- Demonstrated ability to analyse novel products against overlapping regimes and give a clear view on classification and perimeter, including in areas where the rules are unsettled or supervisors have not yet spoken
- Direct experience managing senior regulator relationships, including notifications, information requests, supervisory correspondence and examinations
- Working knowledge of anti-money laundering and counter-terrorist financing, outsourcing and operational resilience obligations, including DORA
- Proven ability to instruct, supervise and manage the cost of outside counsel across multiple jurisdictions
- Outstanding analytical, drafting and organisational skills, with crisp, plain-English writing
- Ability to distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders and for senior leadership
- A pragmatic, commercially accountable approach to legal and regulatory risk that gives stakeholders a useful range of options and a clear recommendation
- Experience mentoring or managing lawyers, and the judgement to know when to escalate
- Comfort operating with a high degree of autonomy in a fast-moving, remote environment
- Familiarity with using AI tools such as Enterprise GPTs to increase the efficiency of legal services
NICE TO HAVES
- Experience advising on tokenised securities and the European Union Distributed Ledger Technology Pilot Regime
- Experience with EMIR, including the clearing obligation, margin for non-centrally cleared derivatives and transaction reporting
- Experience with prime brokerage, securities financing, margin lending or institutional custody
- Experience advising on the United Kingdom cryptoasset regime or other non-European Union frameworks that intersect with European Union operations
- Experience supporting regulatory aspects of corporate transactions, such as change-of-control notifications and entity migrations
- Experience with European Union data protection and consumer protection rules as they apply to financial products
- Fluency in a second European language
- An authentic interest in crypto and digital assets, and familiarity with Payward's and competitors' products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Gurgaon, India
Workplace: remote
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
About the Team
Welo Data's Trust & Safety function protects the integrity of a global, distributed workforce that powers AI data and annotation work. We run a multi-layered fraud detection stack combining identity verification checks, in-house behavioral signals, and platform activity data, and are actively building out a Trust & Safety Committee spanning four core workstreams: identity verification, location verification, account integrity, and multi-accounting detection. This is a hands-on investigative role, not a policy-only seat — you'll be working live cases from day one.
About the Role
We're looking for a Trust & Safety Specialist, based in India, to join our investigations team, working active fraud cases and supporting the broader fraud strategy program. You'll come in with real T&S, fraud/risk, or identity-verification experience from another platform, marketplace, gaming company, fintech, IDV vendor, or crowdsourced-workforce environment, and be ready to run investigations, process removals, and spot fraud patterns from week one.
What You Will Do
Run investigations end-to-end:
triage flagged accounts, review evidence (identity signals, behavioral flags, platform activity data), reach a disposition, and process removals in line with policy and SLA.
Own IDV review:
verify identity and location signals for flagged or high-risk accounts, distinguishing genuine edge cases from fraud.
Conduct manual audits and reviews:
prioritizing cases by risk and signal strength rather than intake order.
Detect multi-accounting and account integrity abuse:
recognize patterns across linked accounts, device/location overlap, and behavioral signals.
Apply a hypothesis-driven investigation method:
form a hypothesis, test it against the evidence, and reach a disposition that can be replicated and audited.
Contribute to detection improvement:
escalate emerging fraud vectors, false-positive/false-negative patterns, and rule gaps to the fraud strategy team.
Handle sensitive data responsibly:
apply GDPR-aligned data handling and deletion practices in every case.
Collaborate cross-functionally:
partner with Research Labs, Quality Strategy Architecture (QSA), and Forward Deployment Engineering on tooling gaps and process fixes surfaced by your casework
What You Bring (Must Have-s)
4+ years in a T&S, fraud/risk, or identity-verification investigations role — from a platform/marketplace T&S team, a fintech/payments risk team, an identity-verification vendor, or a crowdsourced/gig-workforce trust function.
Direct experience with identity/fraud signals — device fingerprinting, IP/geolocation checks, document verification, or behavioral fraud scoring.
Multi-accounting / account integrity pattern recognition — you've dealt with linked-account abuse, farming, or account sharing before, not just single-account review.
Case documentation discipline — you write clean, evidence-backed case notes that would survive an audit or an appeal.
Comfort with ambiguity and volume — you can prioritize a queue by risk, not just clear it by count.
Working knowledge of data privacy obligations (GDPR or equivalent) as they apply to case handling and data retention/deletion.
Nice to Have
Experience specifically in AI/ML data annotation, RLHF, or research operations workforce platforms.
Exposure to rule-based fraud detection engines and an opinion on rule sprawl vs. signal quality.
Familiarity with clustering/anomaly-detection approaches to fraud (even at a conceptual level).
Case management system experience (any ticketing or knowledge-base tooling).
Recommended Education
Bachelor's degree in Criminology, Law, Criminal Justice, Cybersecurity, Information Security, Data/Computer Science, or a related field.
Equivalent practical experience in T&S, fraud investigations, or identity verification will be considered in place of a degree.
Relevant certifications are a plus: CFE (Certified Fraud Examiner), CAMS (Certified Anti-Money Laundering Specialist), or IDV/identity risk vendor certifications.
Location: Bangalore, India
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Analyst
Location: Hybrid - Bangalore, India (2 Days per week in Office)
This role serves as a critical bridge between the Sales, Product, and Analyst teams, ensuring data-related requests are accurately submitted, properly prioritized, and resolved in a timely manner. As the first point of contact for APAC data validation inquiries, you will own the triage process, represent the team on customer calls, and champion internal alignment on both public and proprietary data across the APAC digital advertising market. As part of a collaborative global team, this role requires flexibility to participate in weekly cross-timezone meetings. This is a hybrid position with 2 days per week in office.
Please note: this role is offered on a B2B contractor basis, directly with Sensor Tower's US entity, and not on Sensor Tower's Indian company payroll. This is how our entire India team currently operates.
What You Will Do:
- Assess incoming data related tickets for completeness, clarity, and accuracy from go to market teams.
- Review and Triage Data Validation Tickets to respective Lead Analysts.
- Flag and redirect any non-actionable or duplicate requests.
- Develop and maintain a ticket prioritization framework to help Lead Analysts and Data Science teams focus on high-impact issues.
- Collaborating with Lead Analysts to systematically compare and align public and internal datasets.
- Proactively participating in APAC sales calls to address data related insights and surface actionable product feedback.
- Support cross-functional initiatives between the Sales, Product, Analysts and Data Science teams for the APAC region.
- Provide feedback and insights to improve internal data tools and customer experience.
- Monitor trends in the mobile app and advertising space to identify compelling and actionable insights for current and prospective customers.
Qualifications:
- 3+ years of experience in advertising technology, or a related field with exposure to mobile app advertising ecosystems.
- Mandatory: hands-on experience working with the India market and Indian brands specifically, including familiarity with local channel mix, CPMs, and category spend volumes.
- Familiarity with SQL for data querying and validation
- Comfortable working with sales teams and customers to explain data insights and manage multiple tasks in possible time-sensitive situations
- Ability to research and synthesize market trends, competitor data, and industry benchmarks.
- Experience in reviewing and interpreting public financial statements
- Knowledge of digital advertising and mobile marketing KPIs (impressions, CPM, CTR, ROAS)
- Familiarity with APAC markets, particularly India, Southeast Asia, and/or Japan
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
ГибридParis, France
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоUnited Kingdom; Ireland; Cyprus; Portugal; Poland; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоGurgaon, India
ГибридBangalore, India; As part of a collaborative global team, this role requires flexibility to participate in weekly cross-timezone meetings
Все вакансии в одном месте — страница 14 · Job Hunters