Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an experienced and detail-oriented Product Designer to join the OKX team, focused on VIP and Deposit & Withdraw experiences. You'll help guide the team's attention to UX craft and lead cross-functional design alignment and efficiency across our global apps. This pivotal role focuses on crafting dynamic and engaging experiences for our highest-value users and the deposit and withdrawal journeys that underpin every product on the platform, including how those journeys connect to Earn.
As part of this role, you will be part of a world-class team shaping how VIP users experience tiering, benefits, and recognition, as well as how all users move funds in and out of OKX across fiat and crypto rails. Collaboration is key in this position, as you will work closely with our global design, product, creative, strategy, engineering, and research teams to elevate the cutting edge of our product offerings. Your contributions will steer the development and implementation of new concepts for VIP and Deposit & Withdraw, deliver designs aligned with business objectives.
The right candidate for this role possesses a detail-oriented approach to user experience, with a passion for holistic product-design thinking. As a strategic partner to cross-functional teams, you should excel in adaptability and conversing with stakeholders, while continuing to maintain a focus on excellent user experience and product quality.
What You’ll Be Doing
Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys
Generate ideas quickly, and connect regularly with customers to validate directions
Participate in design critiques and present work in product leadership feedback meetings
Own end-to-end design quality for VIP and Deposit & Withdraw, which includes advocating for UX craft and users
Design VIP tiering, benefits, and recognition experiences, including how Earn perks and bonuses surface for VIP users
Design deposit and withdrawal flows across fiat and crypto rails that are fast, trustworthy, and easy to follow
Co-lead the product development process, influencing strategic decisions improve the overall product experience, and ensure consistency
Partner with visual designers, product managers, user researchers, and engineers across markets to build and ship experiences that represent the company vision
Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals
Think systematically about UI patterns and reusable solutions, designing not just individual screens but scalable components that work across features and contexts
Contribute to and evolve our design system by identifying opportunities to abstract one-off designs into well-documented, flexible components that accelerate the team
What We Look For In You
Must be native to crypto and have experience in investing in Cefi or DeFi
Requires 5-8 years of Product Design experience, with a Bachelor’s degree in Product Design, Web Design, or equivalent project/portfolio experience
Experience designing outstanding digital products in an agile development environment with cross-functional partners, backed by a portfolio that showcases modern design work and demonstrates your ability to design mobile-first digital
Deep understanding of human-centered design principles, and proficient in dissecting complex problems and tasks, translating them into user-centric, data-driven experiences that are intuitive and inclusive
Extensive background in developing digital products and experiences through comprehensive knowledge of user research, user experience, interaction design, and prototyping techniques, and demonstrated expertise in employing design methodologies and tools to facilitate cross-functional collaboration in understanding and meeting user needs
Skilled in thriving within a fast-paced environment, adept at managing multiple dependencies, prioritizing tasks independently, and demonstrating flexibility while proactively addressing challenges
Strong presentation, interpersonal and communication skills, with experience articulating complex and abstract concepts persuasively, providing rationale behind decisions, remaining open to feedback, and confidently representing viewpoints
Systems-level design thinking: you naturally spot patterns across flows and proactively create reusable, scalable components rather than solving each screen in isolation, with experience building, documenting, or contributing to a component library or design system
Nice to Haves
Knowledge of OKX VIP, Deposit & Withdraw, and Earn products
Experience working with teams across offices and US time zones
Experience using AI tools (Figma plugins, generative design, prompt-based prototyping) to accelerate design workflows and explore concepts faster
Experience using AI to build systematic design approaches, moving beyond screen-by-screen design to construct interactive, high-fidelity flows that can be explored and validated end to end
Highlights of Perks and Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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OKX
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If in doubt, please apply directly through our official careers website.
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's
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.
seniorSingapore, Singapore; Experience working with teams across offices and US time zones
Location: Almaty, Kazakhstan
Workplace: remote
We are seeking a
Project Coordinator (AI think tank initiative)
to coordinate a comprehensive project assessing the impact of artificial intelligence on the labor market and key economic sectors of Cyprus. The project spans the entire lifecycle: from multidisciplinary research and data collection to building a unified predictive model, executing a public campaign and deploying B2G and B2C digital products. The implementation horizon is 2025–2030, starting in Cyprus with subsequent international expansion to other markets.
Key Responsibilities
Coordinate five research tracks: occupation mapping and AI substitution risk studies (ESCO, MOT, OECD), national statistics analysis (CYSTAT, Eurostat), expert scenario modeling, academic validation and AI agent deployment.
Engage with the Expert Advisory Board, bringing together top analysts, economists, political scientists, NGO leaders, academic partners and Cypriot government stakeholders.
Organize the preparation of analytical deliverables, including the publication of a White Paper, and hold roundtables and workshops with stakeholders and government ministries.
Support communication and PR/GR initiatives, special projects with HR platforms, public awareness campaigns and digital preventive qualification services.
Assist in the development and rollout of tech solutions: a decision-support dashboard monitoring unemployment risks for government bodies and a mobile career navigator app for citizens.
Oversee the pilot phase in 1–2 economic sectors in Cyprus, integrating the predictive model into state structures and preparing for international scalability.
Skills, Knowledge and Expertise
Experience:
Proven experience coordinating or managing multidisciplinary, product or research projects in B2G, B2C, data analytics or AI
Knowledge and skills:
Labor market research methodologies
Open data analysis
Practical AI applications
Structuring and maintaining project documentation
Languages:
English (Advanced, C1).
Key Competencies:
Communication with stakeholders at all levels, including government ministries, academic institutions, international organizations and expert communities
Exceptional organization and ability to manage multiple parallel work streams
Structured approach to project management and documentation.
Location: Lima, Peru
Workplace: hybrid
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A.
Note: ONLY CVs in English will be considered.
Key Responsibilities
Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging.
Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements.
Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs).
Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit.
Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close.
Use technology and AI tools to build and scale automated accounting processes.
Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements.
Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP.
Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting.
Skills, Knowledge & Expertise
10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration.
Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid.
Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance.
Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership.
Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A.
A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development.
Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments.
Clear communication in English, written and spoken.
An authorized public accounting license such as Chartered Accountant or local equivalent.
Nice to have:
experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT.
Job Benefits
Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions.
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
Competitive salary as a full-time employee.
Hybrid work arrangements to support a healthy work-life balance.
Location: Bogotá, Colombia
Workplace: hybrid
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A.
Note: ONLY CVs in English will be considered.
Key Responsibilities
Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging.
Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements.
Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs).
Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit.
Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close.
Use technology and AI tools to build and scale automated accounting processes.
Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements.
Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP.
Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting.
Skills, Knowledge & Expertise
10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration.
Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid.
Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance.
Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership.
Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A.
A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development.
Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments.
Clear communication in English, written and spoken.
An authorized public accounting license such as Chartered Accountant or local equivalent.
Nice to have:
experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT.
Job Benefits
Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions.
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
Competitive salary as a full-time employee.
Hybrid work arrangements to support a healthy work-life balance.
Location: Tbilisi, Georgia
Workplace: hybrid
We’re looking for a Project Manager to join the HQ part of our Driver Marketing team at inDrive.
Driver Marketing is a global team responsible for communications with current and potential drivers across 40+ markets — from acquisition and onboarding to engagement, retention and loyalty.
The HQ team leads global projects and works closely with regional Driver Marketing teams, Business, Product, Analytics and other Marketing functions.
We need someone who can bring all these teams together and turn complex ideas into projects that get done.
Key Responsibilities
You’ll own complex cross-functional and cross-regional projects from idea to result.
Build project strategies and plans: goals, milestones, timelines, owners and success metrics.
Bring different teams together, keep everyone aligned and drive projects forward.
Track progress, dependencies and risks, and keep project documentation clear and up to date.
Set up tests and pilots, define targets, track results and help decide what to scale.
Build and improve processes for KPI tracking, reporting and cross-functional collaboration — including automation and AI where it makes sense.
Coordinate financial planning and budget tracking, helping the team stay on plan month after month.
Help prepare regular business reviews, presentations and reports.
Projects will be very different: from large strategic global marketing streams like Driver Safety Perception to more operational on improving how we track KPIs within the team, manage budgets or work with other teams.
There will be plenty of room to build things from scratch and make existing things work better.
Skills, Knowledge & Expertise
Strong project management skills and experience with complex, multi-stakeholder projects.
Strong ownership. You don’t just coordinate — you feel responsible for the result.
Confidence with numbers, KPIs, targets and budgets.
Good understanding of marketing fundamentals, channels and metrics.
Strong communication and stakeholder management skills.
Ability to bring structure without creating unnecessary bureaucracy.
Curiosity and a natural drive to make things simpler, faster and smarter.
Fluent English — you’ll use it every day with international teams.
Experience in ride-hailing, mobility or marketplaces is a big plus.
And finally, we’re looking for someone who is proactive, reliable, collaborative and genuinely great to work with.
There will be a lot going on. We need someone who enjoys that — and knows how to turn it into order.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Recife, Brazil
Workplace: hybrid
As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice.
We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A.
Note: ONLY CVs in English will be considered.
Key Responsibilities
Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging.
Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements.
Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs).
Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit.
Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close.
Use technology and AI tools to build and scale automated accounting processes.
Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements.
Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP.
Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting.
Skills, Knowledge & Expertise
10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration.
Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid.
Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance.
Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership.
Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A.
A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development.
Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments.
Clear communication in English, written and spoken.
An authorized public accounting license such as Chartered Accountant or local equivalent.
Nice to have:
experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT.
Job Benefits
Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions.
Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.
Competitive salary as a full-time employee.
Hybrid work arrangements to support a healthy work-life balance.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for an Application Security Engineer in the AppSec team.
As a Senior Application Security Engineer at inDrive, you will own whole areas of our AppSec program, from security requirements and design reviews to controls that work in production. You will work with product, platform and infrastructure teams on new architecture, AI systems and the security of our apps and services. The role fits a hands-on engineer who reviews code and architecture, leads work across several teams and makes security decisions based on data.
Key Responsibilities
Own one or more areas of the AppSec program end to end, including the plan, the risks and the metrics.
Run security design reviews and threat modeling of new features, services and AI systems, and defend security requirements at the architecture committee.
Assess the security of web, mobile and API applications and find variants of confirmed vulnerabilities across other services.
Coordinate external security assessments and bug bounty findings, from triage and prioritisation with teams to fix verification.
Design secure authentication and authorization between users, services and internal tools together with platform teams.
Choose, pilot and tune security tools, and keep only those that pay off in real findings.
Turn incidents and assessment results into lasting controls, policies and secure defaults for developers.
Consult development teams on complex security issues and take shifts in AppSec duty for Critical and High incidents.
Skills, Knowledge and Expertise
Higher education in IT, preferably in information security.
Knowledge of mobile application security on Android and iOS, client-server trust, app integrity and protection against bots and account takeover.
Deep knowledge of web and API security, including authentication and authorization flaws, SSRF, injections and business logic issues, and the ability to find variants of a vulnerability class across many services.
Strong understanding of identity and access, OAuth 2.0, OIDC, JWT, signing key rotation, mTLS, service-to-service authentication and SSO.
Understanding of security risks of AI systems and LLM agents, such as prompt injection, excessive tool permissions and agent access to sensitive data, and practical use of AI in your own security work.
Practical understanding of cloud-native infrastructure, Kubernetes, containers, API gateways and AWS.
Experience in threat modeling and security design review of new features and architecture.
Understanding of vulnerability management and risk, including severity, SLA, compensating controls and risk acceptance.
Ability to read and review code in at least one language, preferably Golang.
Track record of leading projects with two or more teams from a requirement to a verified fix, and clear written English.
Experience with secrets and key management, rotation and response to credential leaks.
Nice to have
Knowledge of software supply chain security, dependencies, CI/CD pipelines and source control platform hardening.
Experience tuning SAST, DAST and SCA tools for precision and judging a tool by noise and cost per real finding.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for an Engineering Manager to lead our Grocery Marketplace Experience team. The team builds the native Grocery and Food storefront in the inDrive super app: the iOS and Android experience and the mobile backend-for-frontend. In this role, you’ll hire and lead a cross-functional team of 8–9 engineers, and build high-performance, scalable systems together with them.
Key Responsibilities
Hire, lead and grow a cross-functional engineering team (iOS, Android, backend, QA), supporting new developers’ adaptation and career development
Manage project planning, execution, and resource allocation to ensure high-quality and on-time software delivery
Align engineering efforts with business goals through close collaboration with stakeholders and the other teams
Develop and optimize engineering processes, tools, and technologies in collaboration with the teams
Build and nurture a developer community within the company and participate in external conferences
Oversee the use of core technologies, including Golang, Kubernetes and native iOS and Android development, to ensure efficient development practices
Skills, Knowledge and Expertise
Demonstrated experience in engineering management with a strong background in software development
Solid understanding of system design, high-volume projects, server and client architecture, and development limitations
Excellent leadership and communication abilities, with a talent for explaining complex technical concepts by sharing your technical expertise
Ability to manage multiple projects simultaneously, ensuring timely and quality delivery
Enthusiasm for new technologies and a commitment to ongoing skill development and teamwork
BS/MS in Engineering, Computer Science, or a related field
Experience working on Grocery, Marketplace, or other e-commerce products, with a strong understanding of their business and technical challenges
Experience in managing mobile (iOS/Android) teams is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 90 700 EUR gross
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
As a highly-regarded high-tech unicorn company, we have been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale.
You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe
Please notice that CVs in English will be considered primarily.
Key Responsibilities
Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs;
Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers;
Participate in strategy development based on market & competitors analysis for Mexico, LATAM and for the whole Intercity vertical globally
Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities
Launch surveys and conduct phone and field interviews with our passengers and drivers
Skills, Knowledge & Expertise
Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management
2+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products
Enjoy working with numbers and applying a data-driven approach to problem-solving
Have practical work experience with analytical tools such as SQL and Excel
Have experience with hypotheses generation and testing them via MVP solutions
Fluent English speaker and native Spanish speaker.
Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
Ready for business trips in Mexico and abroad
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Lima, Peru
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for a Project Manager to join the HQ part of our Driver Marketing team at inDrive.
Driver Marketing is a global team responsible for communications with current and potential drivers across 40+ markets — from acquisition and onboarding to engagement, retention and loyalty.
The HQ team leads global projects and works closely with regional Driver Marketing teams, Business, Product, Analytics and other Marketing functions.
We need someone who can bring all these teams together and turn complex ideas into projects that get done.
Key Responsibilities
You’ll own complex cross-functional and cross-regional projects from idea to result.
Build project strategies and plans: goals, milestones, timelines, owners and success metrics.
Bring different teams together, keep everyone aligned and drive projects forward.
Track progress, dependencies and risks, and keep project documentation clear and up to date.
Set up tests and pilots, define targets, track results and help decide what to scale.
Build and improve processes for KPI tracking, reporting and cross-functional collaboration — including automation and AI where it makes sense.
Coordinate financial planning and budget tracking, helping the team stay on plan month after month.
Help prepare regular business reviews, presentations and reports.
Projects will be very different: from large strategic global marketing streams like Driver Safety Perception to more operational on improving how we track KPIs within the team, manage budgets or work with other teams.
There will be plenty of room to build things from scratch and make existing things work better.
Skills, Knowledge & Expertise
Strong project management skills and experience with complex, multi-stakeholder projects.
Strong ownership. You don’t just coordinate — you feel responsible for the result.
Confidence with numbers, KPIs, targets and budgets.
Good understanding of marketing fundamentals, channels and metrics.
Strong communication and stakeholder management skills.
Ability to bring structure without creating unnecessary bureaucracy.
Curiosity and a natural drive to make things simpler, faster and smarter.
Fluent English — you’ll use it every day with international teams.
Experience in ride-hailing, mobility or marketplaces is a big plus.
And finally, we’re looking for someone who is proactive, reliable, collaborative and genuinely great to work with.
There will be a lot going on. We need someone who enjoys that — and knows how to turn it into order.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
You’ll be the single point of contact for our fleet partners: running in-person business reviews, solving problems quickly, and building plans that grow their fleets and their earnings on inDrive. Your goal is to turn signed partners into long-term, reliable partnerships — growing their fleet size and utilisation, making sure every incentive pays off in performance, and keeping our partners loyal in a competitive market.
This is a hands-on, high-impact role: you’ll work directly with partner owners, our operations and commercial teams, and see the results of your work in the numbers every month.
Key Responsibilities
Grow your partner portfolio
Own the success of our fleet partners in Mexico — helping them activate cars quickly, keep drivers on the road, and grow their business with inDrive
Build a joint growth plan with each partner, covering new cars, utilisation goals and expansion into new cities
Run regular in-person business reviews, using live performance data to spot opportunities and fix problems early
Manage the commercial relationship
Manage each partner’s incentive programme, making sure rewards follow real performance
Handle contract renewals and negotiate terms when a partnership needs to change
Work with our commercial team on non-standard deals and keep all agreements up to date
Keep operations running smoothly
Partner with our driver operations team to get new drivers onboarded and active fast
Help partners get the most out of our fleet management tools, so they can run their business more independently
Be the go-to person when issues come up
Bring the market to us
Keep a close eye on competitors and what they offer
Share what you learn from the field to help shape our partnership strategy
Skills, Knowledge & Expertise
Required
3+ years in key account management in B2B, mobility, logistics or marketplaces
Track record of growing large accounts in person, with joint business plans and reviews
Strong commercial and analytical skills: comfortable with performance data, incentive economics and dashboards
Fluent in the local language and good in English
Preferred
Experience with fleet operators, taxi parks, car rental or automotive dealers
Existing network among local fleet owners
Exposure to ride-hailing or other two-sided marketplaces
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
QA Manager
to join our team.
In this role, you will lead QA Operations, drive the development and improvement of quality processes and standards, optimize regression testing, work with quality metrics, and promote automation and AI-powered approaches across QA.
You will work closely with Engineering Platform and Product teams to strengthen quality ownership and build efficient, scalable QA processes across the organization.
This is a hybrid role, with
2 days per week working from the office in Paphos or Limassol
.
Key Responsibilities
Lead the QA Operations team, including team development and performance management
Own and continuously improve regression testing processes for mobile applications
Develop product quality processes and continuously improve their efficiency
Own quality metrics, analyze trends and identify improvement opportunities
Develop defect management, triage and escalation processes for critical issues
Define and continuously improve testing guidelines, quality standards and common QA processes
Drive the adoption of AI-powered approaches and automation across testing and quality processes
Identify and scale opportunities to use AI to improve QA Operations efficiency and reduce manual effort
Partner with Engineering Platform and Product teams to improve product quality and strengthen engineering ownership of quality
Skills, Knowledge and Expertise
5+ years of experience in Quality Management / QA Lead
Experience managing distributed or international teams
Strong experience in organizing and optimizing regression testing
Experience building, scaling and improving QA Operations processes
Hands-on experience working with quality metrics and driving data-informed improvements
Experience testing mobile applications on iOS and Android
Good understanding of test automation across Unit, API and UI/E2E levels and shift-left testing principles
Experience adopting AI tools, AI-assisted testing or other AI-powered approaches in software development and testing processes
Ability to identify processes that can be automated or transformed with AI and drive such initiatives through implementation
Strong stakeholder management skills and experience working closely with Engineering Platform and Product teams
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 90 700 EUR gross
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics.
This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team.
Key Responsibilities
Own Loyalty product strategy and roadmap.
Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes.
Build the customer proposition.
Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement.
Drive measurable changes in customer behavior.
Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway.
Connect product decisions to economics.
Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation.
Build for an ecosystem.
Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics.
Lead experimentation.
Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when.
Drive cross-functional execution.
Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome.
Build and lead the product team.
Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow.
Build a strong measurement system.
Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop.
Skills, Knowledge and Expertise
Loyalty, membership, subscription, or engagement product depth.
You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns.
Strong consumer product background.
You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category.
End-to-end product ownership.
You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes.
Behavior-change mindset.
You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation.
Strong commercial judgment.
You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost.
Experimentation depth.
You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions.
Cross-product thinking.
You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority.
Multi-market experience.
You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets.
0-to-1 builder who can also scale.
You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities.
Product leadership.
You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions.
Will be an advantage
Experience building loyalty or membership products for a multi-service consumer ecosystem or super app.
Experience with paid membership or subscription products.
Experience with rewards, cashback, wallet, payments, or incentive systems.
Experience with personalization, recommendations, CRM, or lifecycle decisioning.
Marketplace or two-sided platform experience.
Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa.
Experience taking a loyalty or membership proposition from initial launch to multi-market scale.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 116 500 EUR gross.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
As our
Regional Operations Supervisor – Vehicle Branding
, you will own the end-to-end lifecycle of our vehicle branding initiatives across Latin America—from vendor management to driver activation and financial governance. You will serve as the operational bridge between fleet partners, call center teams, agencies, and key internal departments (Legal, Procurement, Finance) to maximize brand presence on the road.
Key Responsibilities
Regional Campaign Execution:
Oversee and manage vehicle branding projects end-to-end across multiple LATAM countries.
Vendor & Fleet Management:
Direct daily operations with external agencies, production vendors, and fleet partners for material manufacturing, wrapping, and quality control.
Performance & KPI Tracking:
Monitor and analyze monthly branding KPIs, wrap longevity, and campaign performance for each country and city.
Driver Acquisition & Call Center:
Manage call center workflows for driver outreach, wrap appointment scheduling, follow-ups, and driver onboarding.
Incentives & Payouts:
Structure, verify, and coordinate monthly driver branding incentives and payment distributions.
Budget & Financial Governance:
Manage branding budgets, Purchase Orders (POs), invoice matching, and monthly financial closures.
Cross-Functional Alignment:
Work closely with Legal, Procurement, and Finance on contracts, addendums, vendor onboarding, and payment processing.
Reporting & Dashboards:
Maintain and update operational trackers and reports for branded vehicles, driver statuses, payouts, and ROI.
Expansion & Launches:
Support new branding initiatives, strategic fleet partnerships, and city/country expansion launches across LATAM.
Skills, Knowledge & Expertise
Experience:
3+ years of experience in operations, project management, vendor management, logistics, fleet operations, or similar roles, ideally in a fast-paced, multi-country environment. Experience in Rideshare, Delivery, or Mobility tech is a huge advantage
Geographic Scope:
Proven track record working with or managing vendors and teams across LATAM markets.
Financial & Analytical Skills:
Experience managing budgets, POs, invoices, and tracking operational KPIs using Excel / Google Sheets.
Vendor Control:
Strong background in contract management, agency coordination, and physical production/wrap execution.
Languages:
Native/Fluent Spanish & Advanced English
Soft Skills:
Outstanding communication, cross-functional project management, problem-solving, and leadership abilities.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Bogotá, Colombia
Workplace: hybrid
inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions.
As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty.
Disclaimer: CVs in Spanish will NOT be considered.
Key Responsibilities
Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
Work with Product and Fintech teams so every agreement can run on our native product and wallet.
Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
Represent inDrive in front of partner executives across our markets.
Skills, Knowledge & Expertise
6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
Fluent Spanish and English.
How you work
You influence without authority, moving several internal teams and an external partner at once.
You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
You are comfortable building from zero, with no closed playbook.
You communicate clearly with executives and work autonomously through long negotiation cycles.
You care about fair value for passengers, not only about the size of the funding.
Nice to have
Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
Background in ride-hailing, delivery or mobility.
Having launched a partner program from scratch.
Interest in purpose-driven initiatives.
Location and team
Scope:
Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
Location:
Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
Reports to:
Global Director of Loyalty.
Works with:
Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.
Location: Almaty, Kazakhstan
Workplace: hybrid
Geo Search runs the search that tens of millions of customers use to say where they are going, across many countries where the commercial maps everyone else leans on are often wrong, incomplete, or simply missing. We are building our own search and recommendation stack, which means we own the data, the ranking, and the measurement. The team is cross-functional, spanning backend, machine learning, mobile, and QA, and works with a product manager focused on relevance and with geo analysts. It owns place search and autocomplete, geocoding, ranking and personalization, location detection and pickup selection, and its own search screens on Android and iOS. It is measured on order conversion, search conversion, and mean reciprocal rank
We are looking for a
Senior Data Scientist
to own ranking, relevance and recommendation for geo search: the models that decide which places a customer sees, in what order, and how that changes with context.
This is a modeling role with production responsibility, and it is close to a founding one. You will define how relevance is measured here, build the training data from scratch, and own the models that follow. The interesting constraint is that suggestions must return within tens of milliseconds of each keystroke, in cities where map data is thin and people type in mixed scripts, so model choice is an evidence-based trade-off you will own rather than a preference: gradient-boosted ranking on behavioral data today, transformers and large language models where they earn their place in query understanding and cross-script matching, and neural reranking if the failure analysis justifies it. Ground truth comes from what drivers, couriers and customers actually do, and from completed rides, so a large part of the craft is turning messy behavioral logs into labels you can trust. You will measure your impact through offline evaluation and online A/B tests, and changes reach millions of customers in weeks.
Key Responsibilities
Own ranking, relevance and recommendation for geo search end to end, from training data through to models serving in production
Build the label pipeline that turns search sessions and completed rides into trustworthy training data, including correction for position bias and other presentation effects
Train and own the models that order results, and the confidence model that decides per query whether we serve our own answer or fall back to an external provider
Build query understanding for our markets, including cross-script matching, using large language models to label offline and distilling into models fast enough for the keystroke path
Own evaluation end to end: the offline replay harness that scores recorded sessions against real rides, the error analysis that turns failures into work for the right team, and the online experiments that prove impact
Keep models healthy after launch as data and cities shift
Skills, Knowledge and Expertise
Minimum qualifications
5 or more years building models that shipped and improved a production metric
Direct experience with ranking, search relevance, or recommendation systems, including how they are evaluated
Expert Python and SQL, fluency with gradient boosting, and working knowledge of transformers
Experience taking a model to production and owning it afterwards
The ability to work across teams, since search quality work generates data and engineering tasks that others own
Preferred qualifications
Depth in geocoding, autocomplete, or place search
Learning to rank in practice: pairwise and listwise objectives, MRR, NDCG, Hit@k, and their failure modes
Relevance tuning on OpenSearch or Elasticsearch, including analyzers
Multilingual or cross-script search, for example Arabic and Arabizi or Urdu and Roman Urdu
Distilling language models under a latency budget, and experience in mapping or geospatial products in developing markets
Conditions & Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
ГибридLima, Peru
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