Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Security Operations Center
Location: Remote US
Compensation: $165,000-$185,000 base plus bonus and equity
What You’ll Do:
The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.
This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth.
Responsibilities:
Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
Maintain accountability for routine quality assurance for your designated region
Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
Provide one level of technical leadership for analysts of the Security Operations Center analysts
Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
Help operationalize new technologies and services that Huntress brings to market
Participate in public speaking engagements in both webinar and in-person formats
What You Bring To The Team:
Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering
5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
3+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service.
Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
Ability to identify workflows being performed and create detailed process diagrams and operating procedures
Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
Data-driven approach with experience in Data Science concepts
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Want to know what you’ll be doing?
You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service.
Responsibilities:
Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves
Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading
Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends
Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents
Lead technical design discussions and produce clear design documents for changes that span multiple services and teams
Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require
Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal
The Right Fit:
7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar)
Experience designing automation frameworks or platforms that other engineers build on
Experience building large scale software systems running on thousands of servers
Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline
Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust
Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud
Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Proficiency in Java
Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform)
Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale
Experience with time-series databases and query languages such as PromQL
Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning
Experience with discovering and implementing performance improvements, including CPU and IO
Understanding of Linux internals and file systems
Familiarity with hard drive performance and optimization, including host-managed SMR
Experience building and interpreting models, dashboards, or reports
Required for all Backblaze Employees:
Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small, fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
$175,000 - $200,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Taguig, National Capital Region
Workplace: Hybrid
THE BUSINESS RESILIENCE OFFICER SUPPORTS THE DEVELOPMENT, IMPLEMENTATION, AND OVERSIGHT OF THE BANK’S BUSINESS CONTINUITY MANAGEMENT AND OPERATIONAL RESILIENCE PROGRAM. THE ROLE HELPS ENSURE COMPLIANCE WITH MORB SECTION 149, BSP BUSINESS CONTINUITY REQUIREMENTS, AND BSP CIRCULAR NO. 1203 ON OPERATIONAL RESILIENCE.
KEY RESPONSIBILITIES
- Maintain the Bank’s business continuity and operational resilience frameworks, policies, standards, and procedures.
- Coordinate periodic Business Impact Analyses and continuity risk assessments.
- Facilitate the identification of critical operations and their end-to-end dependencies, including people, processes, technology, facilities, information, and third parties.
- Assist business units in establishing recovery objectives and tolerances for disruption.
- Review and challenge business continuity, crisis management, emergency response, and recovery plans.
- Coordinate tabletop exercises, call-tree tests, disaster recovery tests, simulations, and severe-but-plausible scenario exercises.
- Evaluate test results, document identified gaps, and monitor corrective actions to completion.
- Assess whether critical operations can remain within approved disruption tolerances.
- Coordinate with IT on system resilience, disaster recovery, cybersecurity incident response, and recovery readiness.
- Assess the continuity and resilience arrangements of critical service providers and outsourced operations.
- Support the activation of continuity and crisis management plans during actual disruptions.
- Facilitate post-incident reviews and ensure lessons learned are incorporated into policies, plans, and controls.
- Maintain escalation and communication procedures for significant disruptions.
- Support the timely preparation of regulatory incident reports and notifications.
- Conduct training and awareness programs for employees, plan owners, and business continuity coordinators.
- Prepare regular resilience reports, dashboards, and recommendations for senior management and the Board.
- Maintain complete documentation for BSP examinations, internal audits, and independent reviews.
- Monitor regulatory developments and recommend enhancements to maintain compliance.
- Perform other operational-risk and resilience responsibilities assigned by the Chief Risk Officer.
QUALIFICATION REQUIREMENTS
- Bachelor’s degree in Business Administration, Finance, Information Technology, Engineering, or a related field.
- At least 3 years of relevant experience in banking, financial services, or a related industry where BCP is important.
- Experience in one or more of the following areas:
- Business continuity management
- Operational resilience or operational risk
- Disaster recovery
- Crisis or incident management
- Banking operations
- Information technology or cybersecurity
- Audit, compliance, or risk management
- Working knowledge of Business Impact Analysis, continuity planning, recovery strategies, and resilience testing.
- Familiarity with BSP regulations, particularly MORB Section 149 and Circular No. 1203.
- Knowledge of ISO 22301 or similar business continuity standards is preferred.
- BCM, operational resilience, risk management, or disaster recovery certification is an advantage.
- Strong analytical, documentation, project coordination, and report-writing skills.
- Strong communication skills and ability to coordinate across business units, IT, management, and external service providers.
- Ability to remain composed and work effectively during disruptions and crisis situations.
- Willingness to provide support outside regular working hours during exercises or actual incidents, if warranted only.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Corporate Security Automation Engineer at OnePay, you will lead the design, implementation, automation, and optimization of our corporate security infrastructure. You will enhance security controls, align goals with business objectives, and drive automation and self-service capabilities to maintain a strong security posture in a rapidly scaling environment.
- Work with IaC tools like Terraform to ensure enterprise configurations are steady, change-managed and machine-readable.
- Design and deploy endpoint security measures aligned with industry standards, including vulnerability management.
- Ensure a strong security posture for corporate SaaS applications by configuring vendor capabilities or building automations to meet OnePay standards.
- Mature and manage data protection controls, including Data Loss Prevention (DLP) tools and secure data handling processes.
- Build secure methods for sharing data with internal teams and external partners.
- Collaborate with IT, Infrastructure, and Security teams to implement security measures, maintain critical corporate systems (ensuring availability and compliance), and drive process improvement through automation.
- Develop and run incident response and disaster recovery plans, including tabletop exercises.
YOU BRING
- 5+ years of IT experience, including 3+ years in enterprise security within cloud environments.
- Expertise in IaC tools like Terraform (preferred), Puppet, Chef or Ansible.
- Proven ability to lead projects, drive measurable security improvements through automation, leveraging scripting (Python, Go, and/or TypeScript).
- Solid understanding of networking, authentication standards, and security frameworks (MITRE ATT&CK, NIST CSF, CIS benchmarks), with hands-on experience in ZTNA and DLP solutions (e.g., Netskope, Zscaler).
- Skilled at simplifying technical concepts for non-technical audiences and influencing decisions.
- Experience with workflow automation tools like n8n is a plus.
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions.
Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases.
Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues.
Support databases, CRM platforms, ERP applications, and related enterprise systems.
Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments.
Collaborate with engineering, product, and implementation teams to resolve complex technical issues.
Monitor replication jobs, logs, data flows, and system performance to identify root causes.
Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides.
Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients.
Work with US-based customers during 8:00 AM–5:00 PM US Central Time.
Coordinating with internal teams as needed.
Skills and Qualifications:
5+ years of experience in technical support, software support, enterprise applications, or data integration.
Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting.
Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms.
Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts.
Practical knowledge of cloud hosting platforms and on-premises infrastructure.
Experience managing enterprise customers, escalations, SLAs, and critical production issues.
Excellent communication, analytical, problem-solving, and customer management skills.
Ability to work independently from India while supporting US enterprise customers during US Central Time business hours.
Preferred qualifications
Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases.
Familiarity with AWS, Microsoft Azure, or other cloud infrastructure.
Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting.
Experience with monitoring, incident management, ticketing systems, and remote troubleshooting.
Previous experience supporting SaaS products or enterprise data replication solutions.
Job Location:
LATAM (Remote)
Work Shift:
U.S Shift (8 AM CST to 5 PM CST)
Location: Bengaluru, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions.
Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases.
Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues.
Support databases, CRM platforms, ERP applications, and related enterprise systems.
Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments.
Collaborate with engineering, product, and implementation teams to resolve complex technical issues.
Monitor replication jobs, logs, data flows, and system performance to identify root causes.
Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides.
Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients.
Work with US-based customers during 8:00 AM–5:00 PM US Central Time.
Coordinating with internal teams as needed.
Skills and Qualifications:
5+ years of experience in technical support, software support, enterprise applications, or data integration.
Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting.
Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms.
Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts.
Practical knowledge of cloud hosting platforms and on-premises infrastructure.
Experience managing enterprise customers, escalations, SLAs, and critical production issues.
Excellent communication, analytical, problem-solving, and customer management skills.
Ability to work independently from India while supporting US enterprise customers during US Central Time business hours.
Preferred qualifications
Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases.
Familiarity with AWS, Microsoft Azure, or other cloud infrastructure.
Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting.
Experience with monitoring, incident management, ticketing systems, and remote troubleshooting.
Previous experience supporting SaaS products or enterprise data replication solutions.
Job Location:
Bangalore (Remote)
Work Shift:
U.S Shift (6:30 PM IST to 3:30 AM IST)
Location: Ghent, Belgium
D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced
Technical Lead – Microsoft Purview & M365 Security
to support the implementation of data protection and secure collaboration solutions within an international, highly regulated environment.
This role is ideal for someone with strong hands-on expertise in Microsoft Purview, Microsoft 365 security and information protection, who can combine technical implementation with the ability to guide stakeholders through complex security and compliance requirements.
You will take ownership of the technical delivery, working closely with project managers, business analysts, cybersecurity specialists and Microsoft 365 platform teams to design, implement and optimize information protection controls.
Key Responsibilities
Lead the technical design and implementation of Microsoft Purview information protection and data classification solutions.
Translate data classification policies into sensitivity labels, encryption settings, external sharing controls and Data Loss Prevention (DLP) policies.
Design and implement security controls for confidential and restricted information, considering their impact on external collaboration, mobile devices, partner applications and Microsoft Copilot.
Configure and manage sensitivity labels, auto-labelling, DLP policies and related Microsoft 365 security settings.
Plan and execute proof-of-concept activities, coordinate testing, troubleshoot technical issues and document findings.
Support phased deployments of information protection policies, monitoring their impact and identifying potential risks.
Develop reporting and monitoring solutions using PowerShell, Microsoft Graph and Microsoft Purview to identify sensitive content, sharing risks and compliance gaps.
Establish operational procedures for monitoring, incident handling, policy exceptions and ongoing configuration changes.
Collaborate with cybersecurity and platform teams to ensure a smooth transition into ongoing operations.
Requirements
What We're Looking For
5+ years of experience
in Microsoft 365 security, compliance or information protection engineering.
Proven experience implementing Microsoft Purview information protection solutions in at least two production environments with 2,000+ users.
Strong hands-on experience with Microsoft Purview, including sensitivity labels, auto-labelling, Data Loss Prevention (DLP) and encryption.
In-depth knowledge of Microsoft 365 collaboration and sharing configurations across SharePoint, Teams and OneDrive.
Experience with Microsoft Entra ID Conditional Access, PowerShell and Microsoft Graph.
Ability to assess and explain the impact of encryption and security controls on external collaboration, mobile access and Microsoft Copilot.
Experience working in regulated industries, preferably pharmaceuticals, life sciences or similar environments.
Microsoft SC-401 certification (formerly SC-400) or equivalent practical experience.
Strong analytical, troubleshooting and communication skills, with the ability to engage both technical and non-technical stakeholders.
Fluency in English.
Valid criminal record extract, not older than three months, required.
Nice to Have
Experience developing automation scripts for large-scale data clean-up and remediation.
Familiarity with Microsoft Defender for Cloud Apps.
Experience identifying and remediating data oversharing risks associated with Microsoft Copilot.
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA?
Location: Yerevan, Armenia
Description
We are looking for a detail-oriented, proactive, and highly motivated individual to join our Casino Game Release Management Team. If you are passionate about online casino games, enjoy working with structured processes, and have strong coordination and communication skills, this role is an excellent opportunity to contribute to the successful launch and availability of new casino games across partner websites.
Responsibilities
Monitor upcoming game releases and coordinate the timely launch of new games on partner websites.
Coordinate with casino providers and internal teams to ensure accurate and timely game releases in line with established requirements.
Collect, verify, and communicate game release details, configuration requirements, market availability, certificates, licenses, and related documentation.
Coordinate gaming content updates and configuration changes in accordance with established procedures and operational standards.
Track release-related tasks and follow up to ensure compliance with priorities, deadlines, SLAs, and quality standards.
Collaborate with providers and internal teams to identify and resolve release-related issues, configuration discrepancies, and operational incidents.
Maintain accurate release records and ensure timely communication of relevant updates to internal teams and stakeholders.
Contribute to process improvements, documentation, knowledge sharing, and the onboarding and training of new team members.
Perform other job-related duties as assigned by the direct manager.
Requirements
Fluency in Armenian and English, both written and spoken.
Good knowledge of Russian.
Strong organizational, analytical, and reporting skills.
Excellent written and verbal communication skills.
Ability to coordinate multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
Exceptional attention to detail and the ability to work accurately with large volumes of information.
Strong sense of responsibility, ownership, and accountability for assigned tasks.
Excellent time management and follow-up skills.
Ability to analyze information, identify discrepancies, and proactively address potential issues.
Strong teamwork and collaboration skills, with a proactive approach to problem-solving.
Willingness to learn, adapt to changing priorities, and develop a strong understanding of casino game release processes.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Sweden, the base compensation range for this role is SEK
775,444 - SEK 930,533
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Germany, the base compensation range for this role is €
97,034 - €116,441
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Ireland, the base compensation range for this role is €
82,988 - €99,586
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In Ireland, the base compensation range for this role is €
104,000 - €124,800.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden.
Senior Software Engineer - Security Assurances
We are looking for a Senior Software Engineer, Security Assurance to join our GRC engineering team. We are building a security system that’s automated at scale, rigorously data-driven, and built from the ground up with defense-in-depth and self-healing in mind. We support a highly autonomous, remote-first, cloud-native organization. We are a technical team that can build any tool we need, while knowing when to buy to improve velocity.
To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset. We are a 100% remote company. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work.
The Opportunity:
You will work to build out our security observability, compliance, and control management systems and tools. You will develop services and tools to proactively defend our systems, provide visibility to our security state, and give engineers and stakeholders guardrails and paved roads to behave securely. You will collaborate across your team, the security department, and wider Grafana to write and deploy security policies across all of our SDLC, applications, and infrastructure.
This is a very technical, hands-on keyboard software engineering, so development experience is critical. You will ideally have some experience building, implementing and improving the maturity of security programs in Cloud-based SaaS organizations. Knowledge of security standards and frameworks (ISO, FedRAMP, PCI-DSS, GDPR, etc) is useful, but the disposition to quickly learn new things is more important than rote knowledge. You will work alongside other security engineers, full-stack developers, and customer-facing teams. Experience guiding and negotiating with peers, stakeholders, customers, and auditors is a plus.
What You’ll Be Doing:
Be a technical contributor on our GRC team covering a range of areas, including certifications, application, build, cloud, and supply chain security, and internal security tooling development
Develop, implement, and maintain highly automated security assurance programs to ensure compliance with organizational and regulatory requirements (e.g., ISO 27001, SOC 2, GDPR, NIST, PCI-DSS, TISAX, whatever else our customers eventually throw at us)
Develop systems, automations, and methods of security observability to push the GRC engineering organization beyond just meeting certification requirements
Deploy security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows and build pipelines
Collaborate with cross-functional teams to integrate security controls into the software development lifecycle and operational processes.
Respond to customer security issues, security alerts, and potential incidents
What Makes You a Great Fit:
Experience developing in a production environment with at least one programming language. We primarily use Go, TypeScript, and Python but most languages translate well. You will take a code screen and be expected to discuss programming principles such as algorithms, data structures, and optimization
Knowledge of using and securing containerized, cloud-native applications, ideally with Kubernetes. Experience with multiple cloud providers is a strong plus
Experience in automating security and compliance processes using tools, scripts, and frameworks while enabling developer and employee workflows
Strong interpersonal skills, as this position will require communication with peers, stakeholders, auditors, and customers
Understanding of industry-recognized security frameworks, standards, and certifications, such as ISO 27001, SOC 2, PCI DSS, NIST, or GDPR, and how to apply them without added operational burden. You can gain this by reading the standards documents and audit guidance
A degree in Computer Science, Information Security, or related field (or equivalent experience)
Bonus Points For:
Working knowledge of Grafana Labs OSS projects and products. Experience in using observability tooling to solve security problems.
Experience working with OSS communities
Experience in using technical automations to prove infrastructure compliance
Experience securing large-scale distributed systems running in public clouds
In the UK, the base compensation range for this role is £
91,755 - £110,106.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We are looking for a Principal Engineer to help define and drive the next generation of GitLab’s Fulfillment platform.
Fulfillment ensures that customers receive the right product access and can manage seats, usage, and spend across GitLab.com, Self-Managed, Dedicated, and other deployment models. Its core areas include entitlements, licensing and provisioning, seat management, usage visibility, and cost management.
The existing platform has served GitLab for approximately a decade and now faces significant challenges in scale, maintainability, and architectural complexity. This role will help us understand where we are today and define how Fulfillment should work over the next ten years.
This is a senior player-coach role. You will set architectural direction across the Fulfillment portfolio, make critical technical decisions, and work directly with teams to execute the resulting modernization strategy. You will influence across organizational boundaries while remaining hands-on in design, implementation, technical problem-solving, and mentorship.
What you’ll do
Define and communicate the long-term architecture and technical strategy for Fulfillment, including target state, principles, priorities, and migration sequencing.
Assess the current platform and address its most important risks across scale, reliability, performance, data correctness, operability, and maintainability.
Drive architectural decisions across entitlements, provisioning, seat management, usage visibility, and cost management.
Establish clear service boundaries, data ownership, contracts, and integration patterns across Fulfillment, Monetization, billing, Salesforce, and product services.
Lead an incremental modernization program that improves the existing platform while continuing to deliver customer and business value.
Partner with Engineering Managers, Product Management, and cross-functional stakeholders to turn architectural direction into executable roadmaps and shipped outcomes.
Be hands-on with the hardest problems, including prototypes, critical implementations, migrations, performance improvements, reliability work, and incident learning.
Champion practical artificial intelligence (AI) adoption across Fulfillment, including agentic coding and AI-assisted engineering workflows, and help teams apply these tools responsibly and effectively.
Mentor and coach Senior and Staff Engineers and raise the quality of technical decision-making across the organization.
What you’ll bring
10+ years of professional software engineering experience, including substantial experience at Staff, Principal, or equivalent technical leadership level.
Direct experience building, operating, or modernizing Fulfillment systems, including areas such as entitlements, licensing, provisioning, subscription lifecycle, seat management, usage metering, usage billing, or cost controls.
A track record of setting technical direction across multiple teams and turning architecture into reliable, operated systems.
Deep experience with distributed systems, scalability, availability, performance, observability, data integrity, and failure-mode analysis.
Comfort working in one or more of Ruby, Go, and Python, with the ability to navigate both Backend and Frontend in a polyglot system.
Practical experience using artificial intelligence in software engineering, including agentic coding or AI-assisted development workflows.
Demonstrated success modernizing mature or degraded platforms without relying on a risky “big bang” rewrite.
Experience designing systems that span multiple deployment models, such as software as a service, Self-Managed, Dedicated, or disconnected environments.
Strong product and business judgment, with the ability to connect technical investment to customer experience, revenue, operational efficiency, risk reduction, and time to market.
Excellent written communication and the ability to influence senior stakeholders across teams without formal authority.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$223,000
—
$317,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
What you’ll bring to the role
You’re an enthusiast for technically accurate content, you’re unafraid of managing multiple projects, and you enjoy working both collaboratively and independently. You have a well-used copy of “The Elements of Style”.
In the US, the Base compensation range for this role is $
123,933
- $
148,719
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In the UK, the Base compensation range for this role is GBP 81,000 - GBP 97,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In Spain, the Base compensation range for this role is EUR 73,000 - 88,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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privacy policy
.
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seniorSweden (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
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seniorSpain (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorRepublic of Ireland (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
seniorUnited Kingdom (Remote); We are looking for candidates in the UK, Ireland, Spain, Germany or Sweden
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
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