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Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The Finance team is where numbers become decisions. We partner closely with business leaders across the company to make sure Wealthsimple is allocating resources wisely, hitting its targets, and building toward long-term sustainability. Within Finance, the Tax team is responsible for managing Wealthsimple's tax profiles across a growing number of legal entities and products — balancing tax law compliance while enabling business strategy. We're a small, high-trust team embedded in the business, and we hold ourselves to a high bar for both rigour and clarity. ABOUT THE ROLE We are looking for a Manager, Transfer Pricing & International Tax to join our growing Tax team and take ownership of the company’s transfer pricing framework. This is a high-impact role for someone who enjoys combining technical tax expertise with practical business partnership. You will lead transfer pricing policy, documentation, compliance audit and advisory work across the group, while partnering closely with Finance, Accounting, Treasury, Legal, FP&A and business teams. The role is primarily focused on transfer pricing, with an opportunity to support broader international tax matters if/when the company expands into new markets in future. You will have the opportunity to help build a scalable transfer pricing function in a fast-growing fintech environment, including establishing processes, controls and documentation that support continued growth and future IPO readiness. IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO: - Own, update and maintain the group’s transfer pricing framework, policies and governance processes, including the contemporaneous documentation. Ensure they remain aligned with the group’s actual functions, assets and risks. - Lead the preparation and review of Canadian and international transfer pricing documentation, including local files, master files and supporting analyses, as applicable. - Develop scalable transfer pricing processes, controls and governance appropriate for a growing organization. - Identify opportunities to automate transfer pricing calculations, data collection and reporting. - Lead transfer pricing analysis for intercompany services, technology and IP arrangements, financing, guarantees, cost allocations and other related-party transactions. - Assess appropriate transfer pricing methodologies and oversee benchmarking and economic analyses. - Manage transfer pricing calculations, data requirements and processes - Monitor intercompany transactions and identify gaps between transfer pricing policies, agreements and actual activity. - Review and/or design intercompany agreements and supporting documentation. - Monitor changes in the business and proactively identify transfer pricing implications of new products, entities, jurisdictions and changes to operating models. - For any special projects, manage external advisors and ensure deliverables are technically sound and commercially practical. - Support transfer pricing audits, tax authority inquiries and controversy matters. - Build relationships across the organization and proactively identify tax considerations before business decisions are finalized. - Support the Tax team with international tax matters as the company expands its footprint. - Monitor developments in international tax rules, including bilateral tax treaties and OECD initiatives, and assess potential impacts on the business. SKILLS YOU’LL BRING: - 5–8+ years of relevant experience in transfer pricing, international tax or tax advisory. - Strong knowledge of Canadian transfer pricing rules and OECD transfer pricing principles. - Experience with Canadian transfer pricing documentation, T106 and T1134 reporting. - Experience with intercompany transactions and multinational or cross-border operating models. - Strong understanding of transfer pricing methodologies and economic benchmarking. - Experience managing transfer pricing projects. - Strong analytical and problem-solving skills, with the ability to work through complex transactions and develop practical solutions. - Excellent written and verbal communication skills, including the ability to explain technical tax matters to non-tax stakeholders, and translate complex transfer pricing concepts into clear, practical recommendations. - Strong project management skills and the ability to manage multiple priorities in a fast-paced environment. - CPA, CA, LL.M. or another relevant professional designation is an asset. NICE TO HAVE: - Experience in fintech, financial services, technology or another rapidly growing industry. - U.S. tax or other international transfer pricing experience. - Experience with intercompany financing and guarantee arrangements. - Experience with technology, intellectual property or centralized service arrangements. - Experience with transfer pricing audits or tax controversy. - Experience with tax technology, automation or data analytics. WHY JOIN US? This is an opportunity to join a high-growth fintech at an exciting stage of its evolution and help build the transfer pricing function rather than simply maintain an established model. You’ll work on cross-border transactions, innovative financial products and evolving business models while partnering with stakeholders across Tax, Finance, Treasury and the broader organization. The role offers significant opportunity to grow with the company, with the potential to take on broader international tax responsibilities as the business expands internationally. If you’re a transfer pricing professional who enjoys solving complex problems, building scalable processes and partnering with the business, we’d love to hear from you. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. The Finance, Brokerage and Market Risk Data Science team is a dynamic group of data scientists and analytics developers who deliver high-quality financial metrics and advanced analytics that drive key decisions at Wealthsimple. We support financial planning, treasury operations, liquidity management, and brokerage risk assessment for products like margin trading and options. Our team has created a solid foundation for data-driven financial decision-making. Now we're ready to scale these initiatives, optimizing financial resources and enhancing risk management as our product offerings grow increasingly sophisticated. In this role, you'll make a significant impact through advanced analytics that support both strategic financial planning and sophisticated market risk management across our expanding brokerage services. IN THIS ROLE, YOU WILL HAVE THE OPPORTUNITY TO: - Own the development and maintenance of the finance and market risk data marts, optimizing for performance, data quality, reliability, and efficiency - Design, build, and document robust data pipelines that generate critical financial reports and metrics for stakeholders across the organization - Build, automate, and maintain brokerage reporting & monitoring systems, ensuring data integrity and accuracy across financial processes - Partner closely with business stakeholders in brokerage and market risk to launch and support new financial products and model development initiatives - Create insightful dashboards and visualizations to monitor brokerage KPIs, profitability metrics, and regulatory reporting requirements - Provide business intelligence support for trade and collateral monitoring, financial reporting, product performance analysis, and forecasting initiatives - Translate complex business requirements into scalable analytics solutions that address key financial and risk management needs - Participate in code reviews and contribute to best practices for data engineering and analytics development - Mentor junior team members and share knowledge to elevate the team's technical capabilities WHAT YOU BRING: - 5+ years of experience in data engineering or analytics development, with demonstrated expertise in data mart architecture, design, and management - Strong proficiency in SQL with the ability to write complex queries, optimize performance, and work with large-scale datasets - Experience working at brokerage operations or financial services, with knowledge of accounting principles and market risk concepts (preferred) - Familiarity with regulatory reporting requirements and financial product structures (a plus) - Hands-on experience building and orchestrating data pipelines using modern tools such as dbt, Airflow, or similar workflow management platforms - Working knowledge of cloud infrastructure, particularly AWS services (S3, Redshift, Snowflake or equivalent) - Proficiency in Python for data manipulation, automation, and scripting - Experience with version control systems, particularly Git and GitHub, including branching strategies, pull requests, and code reviews - Proven ability to translate complex business requirements into scalable, data-driven solutions - Strong data visualization skills with experience using tools such as Tableau, Looker, Power BI, or similar platforms - Understanding of analytics engineering principles and best practices for building maintainable, well-documented data models - Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders - Demonstrated ability to collaborate effectively with cross-functional teams, including finance, risk, and product teams WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Belgrade Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the role Finom builds HR the way we build products — with roadmaps, customers, and measurable outcomes instead of ad hoc admin. We're looking for a People Product Associate to help us apply that thinking across the entire employee lifecycle, from onboarding to offboarding. This role has two sides that need to live in the same person: someone who can sit with the data, the workflows, and the automation in the background — and someone who can step back and ask "what does this actually feel like for the employee going through it?" You'll gather feedback, run surveys, and use what you learn to shape what gets built next, then go build it yourself. You'll work closely with the People Product Manager, owning execution on the tools and processes that make our HR experience feel designed rather than accidental. What you'll be doing Employee lifecycle products — Build and improve the tools and processes behind every stage of the employee journey: onboarding, performance cycles, internal mobility, promotions, engagement surveys, offboarding etc. Employee experience & feedback — Design and run surveys, gather qualitative feedback from employees and managers, and turn what you hear into concrete product improvements. Automation & workflow design — Build internal automations (Google Apps Script, n8n) that connect Slack, Notion, and our HR systems, reducing manual work for HR and managers alike. AI-assisted building — Use AI tools (Claude and similar) to prototype and ship people products faster — from building a working tool from a rough idea to automating a process end to end. Workflow ownership — Work hands-on, keeping data, workflows, and configuration clean and reliable as our processes evolve. Documentation — Keep our Notion space current and genuinely useful for managers and our HR team to self-serve from. What we're looking for A product mindset: curious about why a process exists and what it should feel like for the person on the other end of it, not just how to execute it Ability to interpret data: comfortable turning data and feedback into insights, identifying patterns, and using them to inform decisions and improve processes Experience building live products from scratch: hands-on experience taking an idea from concept to a working product, including using AI-assisted development tools to build, test, iterate, and launch Comfortable with Google Apps Script and n8n — you've built and maintained real automations, not just used pre-built ones Comfortable with AI tools like Claude , and genuinely hungry to keep learning new ones — you see AI as a way to build faster, not a novelty Customer centricity mindset: naturally starts from the needs and experience of the end user, actively seeks to understand pain points, and designs solutions that are simple, intuitive, and genuinely useful Employee feedback experience: experience designing and running employee feedback loops, including surveys, pulse checks, structured feedback collection, and translating feedback into concrete improvements What success looks like You're equally comfortable being the person quietly making a workflow run in the background and the person in front of employees asking what's actually working for them — and you know how to turn one into the other. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Spain; Poland; Netherlands Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. AI Process Owner — Transaction Monitoring & Customer Lifecycle Team: AFC Product Operations Focus: Transaction Monitoring — AI alert resolution Scope: Dedicated to AI automation of the transaction monitoring programme within 1LoD, with scope to extend across the customer lifecycle over time At Finom, AI is not just a buzzword. It runs through every element of how we work, and we are implementing it in production, in real processes, with real decisions behind it, with operational teams in the leading role to build AI operational processes. About the role This position sits in our Customer Lifecycle team — the team that monitors the customer from the moment their account is opened at Finom and throughout their entire life with us. That remit covers transaction monitoring, regular (periodic) reviews and general ongoing customer monitoring. This role is specifically focused on transaction monitoring alert resolution, with the possibility to extend scope across the wider customer lifecycle in future, depending on your experience and your success in the position. The role is a full dedication to projects that automate elements of our transaction monitoring programme using AI. Concretely, that means three things: Designing and implementing AI-driven alert resolution — moving work that analysts do manually today into AI-supported and AI-executed flows. Supporting analysts through the transition from manual investigation to AI output validation and model validation — a genuine change in what the job of an analyst looks like. Building AI agents that replace manual work end to end, and defining where an agent can act and where a human must. You will be the person who understands both sides of the equation: what a solid AML framework requires, and what AI can realistically and defensibly do inside that framework. Knowing where the limits are matters as much as knowing what is possible. Key responsibilities Own AI implementation for transaction monitoring alert resolution — from identifying the highest-value manual steps, to specifying the solution, to running it in production. Understand the alert resolution process from pick up to false positive, true positive, or offboarding. Build AI-driven investigation capability — AI-supported investigation of customers, of suspicious transactions, and of behavioural and network patterns across our customer base. Build and iterate on AI agents that take over manual analyst work, with clear boundaries, escalation logic and audit trails. Redesign the alert resolution process around AI: what is automated, what is validated, what stays fully human, and how quality is evidenced. Define the AI/AML boundary — where AI can be used within a transaction monitoring framework, where it cannot, and how we document and defend that position to 2nd Line risk management, audit and regulators. Support and upskill analysts through the transition to model and output validation, including guidance, training and new working procedures. Work hands-on with data — analyse alert and customer data to find inefficiency, false-positive drivers and automation opportunities, and to measure whether changes actually worked. Partner with technical teams and stakeholders — AI team, Data, Engineering, Product, risk management — translating operational and AML needs into technical requirements, and technical constraints back into operational reality. Keep the customer in view — every alert, freeze, request for information and delay lands on a real customer. Efficiency gains should improve, not degrade, the customer experience. Own documentation and process ownership — procedures, decision logic, model rationale and controls kept to audit standard. Key metrics Your success will be measured on the efficiency and optimisation of the process, including: Reduction in manual handling time per alert (cycle time) and in overall alert backlog. Share of alerts resolved or pre-processed by AI, at maintained or improved quality. Quality and defensibility of AI-assisted decisions — measured through QA, validation sampling and audit outcomes. Analyst capacity released Customer-facing impact: fewer unnecessary touchpoints, faster resolution About you 3+ years of experience in a fintech, bank, EMI or PSP environment, in transaction monitoring and AML. Hands-on experience in first line of defence alert resolution — you have worked alerts yourself and know what makes them slow, noisy or hard to close. Solid understanding of AML frameworks and, critically, how to apply them to resolve alerts in practice rather than in theory. Genuinely AI-oriented — you already use AI across your own work and have experience implementing AI in projects, not just experimenting with it. Clear view of the limits of AI within a transaction monitoring framework — what can be automated, what needs human judgement, and what regulators and auditors will accept. Technically minded with strong data analysis skills. Comfortable working with data tools such as Databricks, Metabase and Power BI; SQL is a real advantage. Customer-minded — you treat customer impact as a first-order consideration, not a side effect. Structured, pragmatic and comfortable owning a process end to end in a fast-moving environment. Professional fluency in English. Nice to have Experience building or deploying AI agents or LLM-based workflows in a regulated or operational setting. Exposure to model validation, model risk management or AI governance Experience with transaction monitoring vendor systems and rule tuning / threshold optimisation. Background in periodic reviews, KYC/CDD or ongoing customer due diligence — relevant if the scope extends across the customer lifecycle. Experience with SAR/STR reporting Python or similar for data work and prototyping. What's in it for you A rare combination: a real AML mandate and a real AI mandate in the same role. You are not advising on automation from the sidelines — you are building it and owning the outcome. Genuine ownership. This is a process owner role: the decisions on how transaction monitoring works sit with you. Visible impact from day one, on a programme that directly affects both our regulatory standing and thousands of customers' experience. Room to grow — scope can expand across the wider customer lifecycle as you deliver. Direct collaboration with Compliance, Risk, Data, Product and Engineering leadership in a fast-scaling European fintech. International, remote-friendly team and a culture that rewards initiative over process for its own sake. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Austria Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. Finom is looking for a Principal Product Designer to set the design direction for Core Experience — the foundational product surface used across our platform by every customer. This is a senior individual-contributor role: no direct reports, but real scope to define what "good" looks like and prove it in shipped product. You'll work alongside Product Managers, Engineers, Analysts, and Research to turn complex financial workflows into experiences that are simple, accessible, and consistent at scale. What You’ll Do Own design across the full product lifecycle , from discovery and problem framing to final implementation, QA, and polish. Turn complex fintech and SMB workflows into clear, user-centered experiences , using research, product data, and customer feedback to guide decisions. Collaborate closely with Product Managers, Engineers, Analysts, and fellow Designers to scope work, define outcomes, and ship high-quality solutions. Create essential design artifacts including flows, wireframes, prototypes, high-fidelity mockups, and clear product specs. Contribute to our design system and product quality bar , improving consistency, accessibility, scalability, and craft across the interface. Support high-priority initiatives such as modular pricing, onboarding UX transformation, and AI Copilot features. Who You Are 5+ years in product design, including experience setting direction beyond your own individual work. A portfolio that shows both strong craft and clear, defensible reasoning — not just polished screens. Hands-on experience designing native mobile app products (iOS/Android) Proven ability to design complex, multi-state platforms (permissions, edge cases, cross-team dependencies). Comfortable challenging and being challenged by Product, Engineering, and Research using data and business context. Fluent professional English . Nice to Have Fintech background (industry experience overall isn't required — fintech specifically is a plus). German fluency, or experience designing for German-speaking users. AI tools as a working habit (e.g. rapid prototyping, research synthesis) — not a buzzword. Hiring Process Step 1: Async Portfolio Review — We review your portfolio link and one written response to assess craft and design quality before scheduling any calls. Step 2: Hiring Manager Call — A video chat with VP of Design focusing on your ownership, drive, and collaborative style. Step 3: Take-Home Assignment — A practical Finom product case study (3–5 days turnaround) evaluated for strategic thinking, user insights, and design execution. Step 4: Live Presentation & Cross-Functional Interview — A full walkthrough and Q&A with design and product leads. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. About the team We build the products and infrastructure that millions of Canadians trust with their financial lives. Data & Engineering at Wealthsimple spans everything from the client-facing apps to the systems running underneath them — and we hold ourselves to a high bar on both. We move fast, but we build thoughtfully: quality, security, and scalability aren’t trade-offs here, they’re the standard. The Production Engineering team sits within Platform Experience, on the boundary between Platform and Product. Our mandate is to raise reliability across Wealthsimple’s most critical flows — reducing incidents, helping service teams ship safely, and turning individual fixes into platform-wide improvements. We measure ourselves against two targets: 99.9% uptime on critical flows, and fewer than 1% of weekly active users experiencing errors in the app. If you want to work on hard problems with people who care deeply about craft, you’ll fit right in.   About the role This is a new role — one that doesn’t yet exist at Wealthsimple — and it’s a meaningful one. As a Staff Software Developer on Production Engineering, you’ll bring senior technical leadership to the work of making Wealthsimple more reliable at scale. You’ll work across platform and product teams, identify the highest-leverage reliability problems, and build solutions that don’t just fix the immediate issue but raise the floor for everyone. This isn’t a role where you sit in one corner of the codebase. It’s a role where you shape how engineering gets done across the company.   What you’ll do - Improve the platform to prevent incidents — designing and driving adoption of guardrails, sensible defaults, and engineering standards that reduce the likelihood of failures across services - Build tooling that reduces time to mitigation when incidents occur, including contributing to our in-house product on AI-assisted incident response - Own the investigation and follow-through on load test findings — translating results into concrete reliability improvements across critical flows - Work across platform and product engineering teams as a technical influencer — participating in architecture and readiness reviews, coaching service owners, and driving adoption of scalable reliability practices - Identify recurring failure patterns and design platform-level fixes that prevent them from showing up again in a different service - Contribute to the team’s reliability syncs with product engineering, helping align on incident themes, critical-flow risks, and the next highest-leverage initiatives   Skills you bring - 8+ years of software engineering experience, with significant time in platform, infrastructure, or SRE work - Demonstrated track record of improving reliability at scale — reducing incidents, building guardrails, or driving operational standards across multiple teams - Strong proficiency in backend systems and distributed architecture; you can diagnose complex failure modes across a service mesh - Experience with load testing and capacity planning, and the ability to translate findings into concrete engineering improvements - Proven ability to work across engineering teams as a technical influencer — driving adoption of standards and practices without direct authority - Familiarity with Kubernetes, Helm, Argo and modern deployment tooling - Strong written and verbal communication — comfortable presenting findings and recommendations to both engineering teams and senior leadership   Who you are - You think in systems — you’re not looking for the fix, you’re looking for what caused the problem and how to make sure it doesn’t happen elsewhere - You’re comfortable working without direct authority; you build credibility through the quality of your thinking and the clarity of your recommendations - You hold a high bar for operational excellence without making it someone else’s problem to catch up to — you bring people along - You’re energised by ambiguity, not slowed down by it; you know how to prioritise when everything feels urgent - You’re curious about where AI-assisted tooling is headed in reliability engineering, and you want to help shape how we use it — not just observe it from a distance WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Who we are: Action1 is an autonomous endpoint management platform trusted by thousands of organizations, including many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. Introduction: Action1 is transforming endpoint security for modern IT teams. As we continue our evolution from SMB to enterprise, we are hiring a high-performing Account Executive to drive complex, multi-stakeholder sales cycles across mid-market and enterprise organizations in the United States. This is a quota-carrying, full-cycle role focused on landing and expanding mid-market and enterprise accounts. You will engage directly with IT Directors, Security Leaders, Infrastructure teams, and executive stakeholders to position Action1’s patch management and endpoint security platform as a strategic solution. We’re looking for someone who understands how enterprise cybersecurity buying works — longer sales cycles, multiple decision-makers, technical validation, procurement navigation — and who thrives in a high-growth, remote-first SaaS environment. If you’ve successfully sold cybersecurity or adjacent IT solutions into enterprise accounts and enjoy building pipelines as much as closing, this role is for you. What you'll do Drive Mid-Market to Low-End Enterprise Revenue Growth: Own a defined territory and meet or exceed enterprise quota targets through disciplined pipeline generation and deal execution. Manage the Full Sales Cycle: Lead opportunities from prospecting through close — including discovery, stakeholder mapping, value alignment, proof-of-concept coordination, negotiation, and contract execution. Sell to IT & Security Leaders: Engage IT Managers, Directors of Infrastructure, CISOs, and technical buying committees with credibility and consultative expertise. Build & Maintain Strong Pipeline Coverage: Generate pipeline through outbound prospecting, partner collaboration, and strategic account planning. Maintain disciplined forecasting and opportunity hygiene in Salesforce. Navigate Complex Buying Processes: Manage multi-threaded sales cycles, security reviews, procurement workflows, and competitive displacement strategies. Partner with Solutions Engineers: Collaborate closely with pre-sales/technical resources to ensure strong technical validation and alignment with customer requirements. Execute Account Expansion Strategy: Identify upsell and cross-sell opportunities within enterprise customers to drive expansion revenue and long-term retention. Stay Market-Aware: Maintain strong knowledge of cybersecurity trends, endpoint management landscape, and competitive positioning. Operate with Ownership: Work independently in a remote-first environment while collaborating cross-functionally with Marketing, Channel, Customer Success, and Product teams. Collaborate cross-functionally: Partner closely with marketing, product, and sales leadership to provide feedback from the field and refine messaging. Requirements 3–7+ years of quota-carrying B2B sales experience in SaaS, cybersecurity, or IT infrastructure solutions Proven success in consistently owning deals with a minimum average of $30k value Proven success selling into mid-market or enterprise organizations Experience engaging IT buyers (IT Directors, SysAdmins, Security Leaders, Infrastructure teams) Demonstrated ability to generate pipeline and close complex deals Strong forecasting discipline and Salesforce hygiene Experience navigating longer, multi-stakeholder enterprise sales cycles Excellent discovery and consultative selling skills Comfortable in a high-growth, fast-paced startup environment We are seeking candidates who can start as soon as possible due to business needs. Bonus: SLED experience Benefits A collaborative environment encouraging you to own your domain and implement best practices Stable income, benefits, flexible working hours, and opportunities for promotion. Friendly and professional peers, eager to help and help you grow. A multitude of interesting challenges and opportunities.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. About the People Systems & Operations Team: The People Systems and Operations team builds and operates the systems, workflows, and automations the business runs on. We manage every stage of the employee lifecycle and own the design and optimization of the processes behind it. We're accountable for the reliability, scale, and integrity of our People systems. What you bring to the system: - Configure and maintain Payroll: pay components, earnings and deductions, pay groups, period schedules, and payroll-related business processes - Configure and maintain Absence: time-off plans, accrual rules, eligibility criteria, and leave types - Configure and maintain Time Tracking: time entry templates, validations, work calendars, and overtime calculations - Configure and maintain Core HCM foundations: supervisory organizations, staffing models, job profiles and job/compensation structures, custom organizations, and worker data integrity - Support annual and recurring People cycles in Workday, including compensation reviews, open enrollment configuration, and org restructures (mass supervisory org changes and job catalog updates) - Design, build, and maintain business process definitions in both domains, including condition rules, calculated fields, custom validations, routing and approval logic, and notifications - Partner with the Payroll team to troubleshoot configuration-driven payroll issues, including gross-to-net discrepancies, retro calculations, and off-cycle errors — the Payroll team owns processing; you own the configuration behind it - Bring a strong command of the Workday security model: role-based, user-based, and intersection security groups, domain security policies, business process security policies, and integration system users (ISUs), with sound judgment about when to leverage each as you configure and troubleshoot across domains - Support security and data audits in partnership with the broader team, using Workday delivered and custom audit reports to analyze access patterns, remediate exceptions, and uphold segregation of duties - Perform impact analysis before changes ship, including how HCM and security changes ripple into payroll, absence, and time data What you bring to the business: - Translate business requirements from our internal partners into scalable system design, and document configuration decisions as you go - Build trusted relationships with partner teams, acting as a translator between technical configuration and business needs - Support change management for system updates and new functionality: communicate what's changing and why, prepare documentation and enablement materials, and make sure changes land well with the people who use them - Build and maintain advanced, matrix, and composite reports and dashboards; support mass data changes via EIB - Configure alerts, scheduled reports, and report security so the right data reaches the right people automatically - Triage and resolve day-to-day system issues, getting to root cause rather than patching symptoms - Actively look for where AI and automation can strengthen how People Systems works, from testing, documentation, and requirements drafting to ticket triage and report generation, using Anthropic's own tools as part of your daily workflow - Drive process automation and optimization opportunities with the broader People team and partner functions Qualifications: - 7+ years of experience as a Workday Business Systems Analyst, with demonstrated expertise in system configuration, testing, and implementation - Workday Pro accreditations or Workday partner certifications in HCM, Payroll, Absence, Time Tracking - Exposure to Workday Prism Analytics, Extend, or advanced reporting beyond standard report writer - Experience applying AI tools to HRIS or People operations work, or strong interest in building that muscle - Have deep hands-on working knowledge of Workday Payroll, Absence, and Time Tracking (PATT) configuration and design, business process configuration, and Security - Have hands-on working knowledge of Workday Core HCM - Have worked in a fast-paced, high-growth environment and know how to flex between roles - Possess strong technical skills including understanding of Workday architecture, security models, and integration methodologies - Have experience with full lifecycle Workday implementations and/or significant module expansions - Are intellectually curious, you ask "why" before "how," explore root causes rather than symptoms, and stay current on Workday and adjacent HR tech because you want to, not because you have to - Approach problems with creativity, comfortable looking past the standard or obvious solution to find an answer that actually fits the business - Treat HR data security and privacy as a non-negotiable foundation in everything you build and maintain - Excel at building relationships and communicating effectively with technical and non-technical stakeholders at all levels - Are detail-oriented with strong documentation skills and a commitment to process excellence - Have a track record of managing multiple competing priorities, with a bias toward flexibility and impact - Have a collaborative mindset and willingness to pick up slack even if it goes outside your job description WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Serbia Who we are Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in minutes—it just works and is always free for the first 200 endpoints with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment (without requiring a VPN), Action1 eliminates routine IT labor, helps prevent ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America . The company is founder-led by Alex Vovk and Mike Walters , entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. Requirements The Role: We are looking for a Product Value Team Lead to lead our product content initiatives. What you’ll do: Lead a team of engineers in delivering high-quality product content and capabilities. Oversee the development and delivery of product content, including: - scripts - data sources - application catalogs - software updates - vulnerability data - reports Guide technical decisions from solution design through development and production rollout. Own automation initiatives by designing, implementing, and maintaining scalable pipelines and workflows for content generation, validation, and deployment. Improve the efficiency and reliability of our content delivery processes. Apply AI technologies to enhance how we create and deliver product content. What we're looking for: Strong software engineering fundamentals and hands-on experience owning production systems. Excellent knowledge of Node.js, JavaScript, TypeScript, and Python. Experience building and operating AWS services in production. Nice to have: Experience writing automated tests. Proficiency in SQL. Experience with runtime isolation and sandboxing for sensitive execution. Experience in B2B SaaS, security, compliance, or data governance. Experience building high-load products with numerous endpoints. Benefits What we offer: Fully remote work, giving you the flexibility you need in the modern world A collaborative environment encouraging you to own your domain and implement best practices Stable income, benefits, flexible working hours, and opportunities for promotion. Friendly and professional peers, eager to help and help you grow. A multitude of interesting challenges and opportunities.

Location: San Francisco, CA SF IDEO Senior BxD Designer IDEO San Francisco is in search of a Senior Business Designer who will frame complex business problems, translate insights into viable growth opportunities, and drive ideas toward real-world activation. The role: At IDEO, we help clients move forward when the path isn’t clear — whether driven by ambition, responding to disruption, or breaking out of entrenched ways of working. As a Senior Business Designer, you’ll help teams and organizations turn bold ideas into viable, real-world outcomes — shaping new products, services, and ventures while building the business models, strategies, and pathways to bring them to market. Working across the spectrum from insight to execution, you’ll use business tools, systems thinking, entrepreneurial creativity, and strategic analysis to drive competitive advantage and strategic growth for our clients. The right person for this role has strong business acumen and strategic instincts, with experience in growth strategy, product management, go-to-market execution, or venture creation. They’re comfortable navigating ambiguity, working with multi-disciplinary teams, influencing senior stakeholders and building conviction for new ideas. They quickly understand how a business creates and captures value, connecting market insights, customer needs, and financial drivers into compelling strategies — moving work forward with the right balance of rigor and creativity to drive real impact. Why is this role important for IDEO’s work? Business Designers make the biggest impact by turning ambiguity into clarity and connecting insights to commercially viable opportunities. Their skillset is critical to our work because they bring together strategy, business decision making, market understanding and business model thinking to help clients create and capture value. We count on them to move work beyond ideas into action and provide clear, informed pathways for winning investments. Once here you will: Creatively problem-solve by generating new ideas, viable business models, value propositions and go-to-market strategies for new products, services, and ventures, exploring unconventional or hidden solutions in a business context Build an understanding of IDEO’s client organizations, and partner with clients to drive change and innovation within their teams and organizations Conduct market, competitive, and financial analysis to identify new and emerging opportunities, inform decisions, shape business cases, and build conviction for new ideas Synthesize research, data, and insights into clear narratives that guide decision-making and align stakeholders Translate complexity into action by developing and leading experiments or pilots that produce insights to help create innovation roadmaps to scale recommendations in real-world contexts Collaborate in multidisciplinary teams with designers across all creative and technical disciplines (design research, interaction design, data science, communication design, etc.) Facilitate client workshops and conversations that drive alignment, momentum, and strategic decisions Continuously grow with, as well as upskill, the Business Design craft through knowledge sharing and bringing unique perspectives to the greater IDEO community Relevant experiences/skills: Qualified candidates for this role will have: A minimum of 4 years of full-time working experience – in a past life, you may have worked in strategy consulting, venture design, product strategy, product management, product innovation, corporate strategy, business insights, business analytics, business planning, go-to market, and/or growth strategy Strong business acumen; i.e., broad knowledge or exposure to strategy, marketing, finance, operations, product development, organizational design, etc — MBA beneficial but not required Experience in business design, strategy, product management, venture building, or innovation roles Ability to creatively problem-solve in a business context, i.e. generate multiple alternative ways to address feasibility, viability, and desirability, including ways that are not obvious Comfort working in ambiguous situations with limited direction, independently shaping problem definitions and approaches Ability to interpret and communicate complex business ideas to different audiences, through text, visual, and verbal communications Experience working across stakeholders and influencing decisions in complex organization Track record in making ideas real and tangible, from concept to execution roadmap, as an entrepreneur and/or intrapreneur, and bringing others along with you Strength in synthesizing qualitative and quantitative data into clear insights, recommendations and narratives, supporting decision making across options and making potential impact clear Strong storytelling and strategic narrative-building skills Standout candidates for this role will bring: Direct experience applying human-centered design approaches, or signals of this skillset Leadership in bringing a new product or venture to market (0→1) Familiarity with tools (including AI) to accelerate thinking and workflow Client centricity (direct experience or signals of this skillset) Experience with venture building, incubation, innovation labs or product/service development Experience in relevant industries (financial services, healthcare, technology, manufacturing), with an understanding of complex environments such as regulation, risk, and product innovation Key mindsets: IDEO Designers are people who: Lead with curiosity and optimism Hold space for authenticity and psychological safety Embrace ambiguity (and still ship) Collaborate generously across disciplines Learn from failure and iterate forward Take ownership and make others successful What does IDEO offer you? IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career. As a Senior Business Designer in San Francisco, we provide the opportunity for you to: Work on breakthrough products, ventures (0→1) and strategies across industries like health, financial services, and technology Collaborate with a studio of creative, curious, and deeply thoughtful people who challenge and inspire one another Contribute to a portfolio deeply rooted in real-world, applied innovation with Midwestern makers, healthcare leaders, financial institutions, and digital product organizations Shape end-to-end innovation—from early insight to market activation Grow your craft within deeply multidisciplinary teams while building confidence and leadership in client-facing work Payscale & Benefits IDEO is committed to paying its employees equitably, regardless of gender identity or race/ethnicity/cultural identity. We support the holistic well-being of our community by providing a thoughtfully designed benefits package. The salary range for this role is $100,000-120,000 USD. This range is influenced by a wide range of factors considered in compensation decisions at IDEO. This includes, but is not limited to: skills, industry knowledge, and experience. Final offers may vary from the amount listed based on geography, candidate experience & expertise, and other factors. In addition to base compensation, IDEO offers a rich benefits package including the following: Health Benefits: Vision, Dental, Healthcare Financial Benefits: 401K matching Family & Caregiving: Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance Other Benefits: Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE OBSERVABILITY PLATFORM TEAM The Observability Platform team exists to make production legible to every engineer and AI agent at Wealthsimple, on their first day and every day after. Every request, job, and user action produces a signal, and our job is to turn that signal into a fast, high-cardinality data asset that anyone can question. A business stakeholder investigating a drop in conversions, a service owner tracing a slow endpoint, an engineer validating a release, and an AI agent confirming its own change should all reach for the same data and get an answer in seconds. We treat the platform as a product, and the engineers, service owners, and business stakeholders who depend on it as our partners. Our mission is to build the wide-event data model, the query foundation, and the golden paths that connect people to production data. We instrument on open standards such as OpenTelemetry so switching costs are a configuration change rather than a rewrite, and we optimize for the questions people did not anticipate rather than for pre-built dashboards. As the founding Software Development Manager for this team, you will hire and lead the engineers who build this foundation, and set the technical vision that shapes how Wealthsimple understands its systems for years to come. IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO: - Build the wide-event data model at the heart of the platform. Lead an events-first foundation on open standards such as OpenTelemetry, including the schema, SDKs, libraries, and instrumentation defaults that make rich, consistent, high-cardinality telemetry the path of least resistance for every team. - Build the query foundation that connects people to production data, and make it legible to AI agents. Design the columnar or streaming backends, the tagging and context-propagation standards, and the access patterns, including protocols such as MCP, that let a business stakeholder, a service owner, an engineer, or an AI agent ask an unanticipated question and get a fast answer. - Connect production data to business impact. Tie telemetry to client experience and business outcomes through SLOs and user flows, so teams see a problem in the numbers that matter before clients feel it. This is detection framed as a data question, not a wall of machine-state alerts. - Define what observability means at Wealthsimple, set a multi-year roadmap, and align engineering and leadership behind it. - Own the tool and vendor strategy across the observability stack, including how we get the most from Datadog while reducing lock-in and managing cost. - Prove value on pilots. Start with one or two teams to validate the approach before scaling it across the organization. - Hire and lead the team, and own career development, performance management, coaching, and a culture of technical excellence. - Stay hands-on, and move fast with AI coding tools such as Claude Code fluently to prototype, unblock the team, and raise its bar for building with AI. WHAT YOU'LL BRING: - 7+ years in software engineering, with a software development background. You build platforms as software, with the testing, design, and engineering rigor that implies. - Direct, hands-on experience treating telemetry as a data problem. You have designed wide structured events, managed high cardinality, and worked with columnar or streaming backends, sampling, tagging, and context propagation. This is the core of the role. - Direct experience building an observability, telemetry, or production-data platform before, so you are not learning the problem space on the job. You do not need to have built a commercial product such as Datadog or Honeycomb, but you have built the equivalent inside an engineering organization. - A track record of building SDKs and shared platforms in a platform, data, or foundations team. You have shipped the libraries, paved roads, and defaults that other engineers build on, and you treat those engineers as partners. - Fluency with OpenTelemetry or an equivalent, and with SLI and SLO design that ties signals to client experience and business outcomes. - 3+ years of engineering management experience, developing engineers and delivering complex initiatives through both growth and change. - The ability to set a vision, sequence the work, and move engineering and leadership toward it. - Strong people leadership and cross-boundary influence. You grow careers, give clear feedback, build inclusive teams, and build trust with peer managers, senior leadership, service owners, and business stakeholders. NICE TO HAVE: - Experience with columnar stores such as ClickHouse, streaming systems such as Kafka, or query engines built for high-cardinality analytics. - Experience building observability for LLM and agent-based workloads. - Familiarity with self-serve data access, semantic layers, or data cataloging that helps non-experts find and query the right signal. - Experience in a regulated or fintech environment. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Serbia Who we are: Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in minutes, it just works—and is always free for the first 200 endpoints, with no functional limitations. By pioneering autonomous OS and third-party patching, peer-to-peer patch distribution, and real-time vulnerability assessment without requiring a VPN, Action1 eliminates routine IT labor, helps prevent ransomware and other security risks, and protects the digital employee experience. In 2025, Action1 was recognized by the Inc. 5000 as the fastest-growing private software company in America. Action1 is founder-led by Alex Vovk and Mike Walters, entrepreneurs who previously founded Netwrix, a multibillion-dollar cybersecurity company. The Role We are looking for a Product Security Engineer to join the team responsible for securing Action1’s multi-tenant SaaS platform. In this role, you will work closely with engineering, product, and security teams to identify risks early, support vulnerability handling, strengthen secure development practices, and make product security practical, clear, and actionable. This is a hands-on role for someone who understands both software engineering and cybersecurity, enjoys working directly with developers, and wants to build security into the product without slowing teams down unnecessarily. What you'll do: Support Product Security Incident Response Team (PSIRT) and vulnerability-handling activities Validate, triage, track, and coordinate security reports Provide practical remediation guidance to engineering teams Help validate security fixes and reduce product security risks Review code, APIs, and system architecture to identify security issues early Conduct threat modeling and security design reviews Improve security automation within engineering workflows Support SAST, SCA, secrets scanning, and other security controls Maintain software bills of materials (SBOMs), dependency visibility, and remediation follow-up Support security assessments, vulnerability assessments, and penetration testing Maintain vulnerability-handling playbooks, product security procedures, and incident response runbooks Requirements What we are looking for: 3+ years of experience in product security, application security, DevSecOps, or a related cybersecurity field Strong software engineering background and the ability to work effectively with engineering teams Understanding of application, API, infrastructure, and software supply chain security risks Experience applying cloud security concepts and practices Understanding of identity and access management, network security, logging, monitoring, and secure cloud architecture patterns Familiarity with vulnerability management, incident response, security assessments, and secure software development lifecycle practices Experience with threat modeling and security design reviews Strong communication skills, including professional communication with external security researchers and vendors Ability to work independently and collaboratively in a fast-moving environment Nice to have: Genuine interest in cybersecurity and motivation to grow as a product security expert Hands-on experience with AWS security controls, best practices, and architecture patterns Hands-on experience with C++ or JavaScript Experience with security testing and automation using scripts, APIs, CI/CD pipelines, or specialized tools Experience conducting threat modeling for SaaS, API, cloud, or on-premises product components Experience with SBOM generation, dependency visibility, or software supply chain security Benefits What we offer: A fully remote work environment The opportunity to work on a real-world security product used by IT and security teams High ownership and a direct impact on product security practices Close collaboration with engineering, product, and security teams A fast-growing software company with low bureaucracy and practical decision-making The opportunity to improve security processes, automation, and engineering workflows A supportive team that values clear thinking, ownership, and continuous learning

Location: Turkey; Italy; Spain; Tunisia; Hungary; Poland We are growing! We are currently looking for a German Speaker Operations & Community Associate on a Freelance base * Fresh graduates are welcome to apply Who we are Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing You will join a dynamic and fast-paced environment and work closely with our teams based worldwide. For this role, you will be responsible for the entire mission execution cycle of the Company’s designated area, handling fieldworks, pilots and more. The goal is the successful, timely and cost-effective execution of the local projects. Your daily tasks will involve: Recruit, train and certify a sufficient and adequate number of active Evaluators from our internal database for specific proojects (by emails/phone calls) Manage the timely assignment and execution of the missions as per company standards, specific client requirements and project schedule/deadline. Coordinate and report project status to the Operations Manager or the Operations Team Lead. Requirements What you will bring along This role requires strong interest and experience in project coordination and community management . You should also have the below: Excellent communication skills. Microsoft Office skills required. Excellent abilities in organizing and coordinating project activities. Positive and outgoing personality. Being resourceful, proactive, and having a problem-solving mindset. Ability to work independently, demonstrating self-motivation in managing tasks and projects Time management and planning/scheduling. Interpersonal skills- strong Customer-service orientation. Knowledge of the luxury industry is a plus. Fluency in English and German required. If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps. To know more about us, please visit our website: https://www.cxg.com

Location: Poland Workplace: remote WELCOME TO OLX   We're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.   We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.   Our brands – including AutoTrader, OLX, Otomoto Property24, and more – are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.   Join OLX and see how far you can go. This role will be based in Poland, and you need to be residing in the country already. As an Engineering Manager, you'll lead software engineers building and scaling critical platforms that power the OLX engineering ecosystem. You'll combine strong people leadership with enough technical depth to guide major projects, shape technical direction, and help the team solve complex platform challenges. This is not a generalist Engineering Manager role. Previous experience leading an engineering team in a Platform environment is mandatory. We need someone who understands what it means to build platforms for other engineers and the unique challenges that come with balancing developer experience, reliability, scalability, standardisation, and team autonomy. You'll capture requirements, shape ambitious but balanced project scope, lead technical initiatives, and partner across teams to solve technical problems and ensure smooth adoption and implementation of platform solutions. Our Platform environment is a mix of software engineering, APIs, distributed systems, infrastructure, DevOps, scalability, and reliability.  We're looking for someone who can operate at both levels: developing people and leading a Platform team, while providing the technical and organisational leadership needed to make the platform successful. What you will be doing: Lead by example and manage a team of talented engineers, providing technical guidance, mentorship, and career development support; Collaborate with cross-functional teams, including data science and data engineering managers, and product managers to define project goals, scope, and deliverables; Drive the end-to-end development process, from design to implementation and deployment, ensuring high-quality and scalable solutions (with controlled cost); Identify and prioritize technical initiatives, considering ROI, scalability, and performance requirements; Implement modern software development practices, including agile methodologies, continuous integration, and deployment, to ensure efficient and effective project delivery; Collaborate with stakeholders to gather and analyze requirements, ensuring that the platform meets customer needs and provides an exceptional user experience; Foster a collaborative and inclusive team culture, promoting knowledge sharing, innovation, and continuous improvement. What you have: Bachelor's or Master's degree in Computer Science or a related field; Track record of proven people management experience (3+ years) focused on developing and growing people; 5+ years of professional experience in software development. Proven experience in designing and developing large-scale, high-traffic systems; Familiarity with microservices architecture and container orchestration (e.g. Docker, Kubernetes, Streaming architectures); Strong knowledge of data structures, and software design patterns; Good understanding and ideally successful application of AI/ML; Experience with modern software development practices, such as agile methodologies, continuous integration, and deployment; Excellent problem-solving skills and the ability to work effectively in a team environment; Proficient in English, with strong verbal and written communication skills. Our benefits: Monthly salary and an annual bonus (20%) Training and conference budget, and free access to Udemy courses A benefits package with 300 points on the Mybenefit platform per month, private medical care provided by Luxmed, Ask Henry services, and much more IP rights’ costs - 60% 100% remote work (as well as the possibility of working from our offices in Poznan and Warsaw) At OLX, we unlock value in our people. We invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training and leadership behaviors a focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions. And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world. We also unlock value for our stakeholders. We are proud of the positive contribution we make to our planet, by enabling more conscious consumption and helping the world make the most of its limited resources through more efficient trade. And last but not least, we love to unlock value for our customers. Every single month, over 300 million people use our platforms to easily, safely, and conveniently find their perfect home, buy or sell a car, find a great job, sell things they no longer need, or strike a great deal on something they need. And we help thousands of entrepreneurs and businesses find their customers too. Diversity, Equity and Inclusion at OLX OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!   OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Location: Philippines Looking for a Operations Associate to help us connect talented people with the best opportunities! 🚀 💚 About us: We're Huzzle - we connect top talents with leading companies across UK, US, and Europe. Hearty, family-like environment with a close-knit team of 30 working remotely. Mission: Helping people across the globe find fulfilling work. Emphasis on autonomy, encouraging each member to act as an entrepreneur within the team. We offer a steep learning curve and a chance to grow your skills rapidly. On the path to becoming an industry-leading company, but we need your talent and dedication to get there! Opportunity for growth and promotion if you do well! 💼 Your Role: Own the candidate experience from match to hire: Guide candidates through interviews and preparation Create compelling candidate briefs Call candidates to get their confirmation on roles Manage onboarding communication Regular check-ins to ensure success Support our client relationships: Help with sales follow-ups and outreach Coordinate interview scheduling Create client briefs and documentation Maintain strong communication throughout the hiring process Improve and optimize processes: Help optimize our communication workflows Support various team needs as we scale Track and improve key metrics Role Details: Start Date: Immediately Starting Salary: $600-800/m Requirements 🫵 About You: 1+ year in a communication-heavy role (customer service, recruitment, or appointment setting) You're a natural communicator - writing beautiful emails and speaking confidently comes easily to you You're super organized and love juggling multiple priorities without dropping the ball You're tech-savvy and comfortable with: CRM systems (Hubspot, Notion) Google Workspace (Docs, Sheets) Communication tools (Slack, Zoom) LinkedIn & Email You're ready for remote work with: A reliable laptop and internet connection Confidence in video calls and digital collaboration You have an eye for detail and take pride in keeping data clean You're adaptable and excited to learn new tools and processes Benefits 🏝️ The Perks: Work fully remote Competitive salary Be part of a high-growth team Make a real impact connecting talent with opportunity Learn and grow in a supportive environment

Location: Canada; Remote (US) BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM Design is a strategic lever at Wealthsimple — we don’t just make things beautiful, we help shape what gets built. We're growing our Product Design team and hiring both Senior and Staff Product Designers across multiple product areas, including Investing, Banking, and more. Rather than filling a single role, we’re looking for outstanding designers who want to help us define the future of personal finance in Canada. When you apply, we’ll explore where your strengths, experience, and interests align best across our teams. CURRENT OPEN ROLES 1. Staff Designer, AI Products 2. Senior Designer, Self-Directed Investing WHAT YOU'LL DO - Design thoughtful, high-impact product experiences that empower clients to make smarter financial decisions. - Partner closely with product, engineering, content, and research throughout the entire product development process. - Own the full design stack — from early discovery and prototyping to high-fidelity visuals and micro-interactions. - Conduct research and use data to understand client needs, identify opportunities, and inform design decisions. - Help evolve our design system and scale the product with consistency, craft, and intention. - Raise the bar for quality and clarity — not just in your own work, but across the team. SKILLS YOU BRING - Experience designing for consumer-facing mobile apps (React Native, native iOS/Android). - Strong UX and visual design skills, with the ability to turn complex problems into simple, elegant experiences. - A user-first mindset and a strong product sense — you know when to sweat the details and when to move quickly. - A collaborative approach and clear communication style. - Experience working closely with product and engineering teams to ship real products. - A passion for personal finance, and an interest in banking, investing, or financial planning tools. - For Senior Designers: a track record of shipping high-quality, impactful work end-to-end. - For Staff Designers: experience leading large initiatives, mentoring others, and driving design quality and strategy at a higher level. IF YOU’RE EXCITED TO BE PART OF WEALTHSIMPLE'S MISSION, PLEASE APPLY WITH YOUR RESUME AND A PORTFOLIO THAT DEMONSTRATE: - How you’ve tackled ambiguous product challenges and found clarity - Your process and rationale behind design decisions - Your impact on the product and business - How you’ve used insights to advocate for client needs WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Thailand We are growing! we are currently looking to hire a Freelance CX Trainer in Thailand ! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project Manager and team to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs and contents Delivering training sessions in class and/or online (Retail programs, workshops, Coaching…) and creating vivid and dynamic environment to impact mindset change and equipping the participants with relevant skills and knowledge Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong luxury retail background and insight (Skincare, Perfume & Makeup is preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Thai & English. Able to develop training material and activities is a plus

Location: Australia CXG is expanding, and we’re currently looking to hire a Freelance Customer Experience Trainer in Australia with hands-on experience training frontline retail teams in the beauty , luxury watch , and fine jewellery sectors. Who We Are Founded in 2006, CXG began with two entrepreneurs and has grown into a global experience consultancy serving over 200 of the world’s most iconic premium and luxury brands . With 12 offices across four continents and operations in 70 countries, our 160+ professionals work together to elevate customer experience and bring brand promises to life. What You Will Be Doing As a CX Trainer, you will be part of a high-energy, collaborative environment, helping our luxury clients build meaningful, memorable retail experiences through powerful, practical training. Key Responsibilities: Understand client learning needs and tailor training to drive impact and relevance Collaborate with Project Managers to define training goals, schedules, and session formats Deliver engaging in-person and online training sessions (workshops, coaching, retail programs) Create dynamic, interactive environments through storytelling, gamification, and real scenarios Coach frontline staff on service behaviors, mindset, emotional intelligence, and luxury selling Adapt training content to reflect the cultural nuances and customer profiles of key Australian cities (e.g., Sydney, Melbourne, Brisbane, Perth) to ensure local relevance and resonance Offer actionable feedback and support post-training to reinforce learning Requirements What You Will Bring Proven on-ground training experience in luxury beauty , fine jewellery , or watchmaking retail Minimum 5+ years of experience in service excellence, client experience (CX), or learning & development Confident in designing and delivering classroom/online training, on-floor coaching, and experiential workshops Expertise in topics such as coaching, retail team management, luxury service , clienteling/CRM , emotional intelligence , and brand storytelling Proven ability to develop or localize training materials based on cultural and regional context Excellent communication skills in English; ability to speak additional languages is a plus Content creation skills (PowerPoint, digital learning tools) are a strong advantage If you are a passionate trainer with deep knowledge of luxury retail and a drive to make an impact on customer experience, we would love to hear from you. Apply now and join us in transforming retail experiences for the world’s most admired brands.