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Location: New Delhi, India Workplace: hybrid We’re building a Content Design function from scratch and we need people who want to be a part of that. We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after. Key Responsibilities Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time. Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc. Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve. Help evolve content guidelines and standards. Skills, Knowledge & Expertise 1+ years of experience in either UX Writing, Content Design, or Knowledge Management. Basic experience with analyzing support tickets or customer journey mapping (CJM). Strong written communication skills and attention to detail, which you can demonstrate through your portfolio. Experience with iterating and improving content based on feedback, research, and data. Strong cross-functional collaboration skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We’re looking for an Internal Investigations Manager to join our team and take the lead on fraud investigations across our business. You’ll run investigations end to end — from gathering evidence and interviewing witnesses to analysing what happened and presenting your findings. You’ll also look beyond individual cases to spot patterns, uncover control gaps, and help make our processes stronger. If you’re naturally curious, highly objective, comfortable handling sensitive information, and not afraid to ask the uncomfortable questions — we’d love to hear from you. Key Responsibilities Manage end-to-end fraud investigations across countries, ensuring timely closure Gather, preserve, and document digital and operational evidence in line with chain-of-custody best practices Conduct structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders. Prepare clear, well-structured investigation reports and case summaries for internal stakeholders Identify control gaps or process weaknesses through investigations and recommend remediation actions Identify systemic fraud patterns and conduct root cause analysis on recurring case types, translating findings into actionable recommendation Monitor implementation of controls across business units Participate in cross-team collaboration and knowledge-sharing sessions Contribute to the development and continuous improvement of investigation procedures, templates, and methodologies — including responsible use of AI for efficiency Skills, Knowledge & Expertise Bachelor’s degree. 7+ years of investigation experience , including independently managing investigations end to end, from intake through evidence collection, interviews, analysis, and formal reporting. Professional proficiency in Russian and English — mandatory. Strong skills in evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping . Experience with NUIX, Relativity, digital evidence handling, and data analytics . Big 4 experience is preferred. Certified Fraud Examiner (CFE) certification — nice to have. Strong analytical and structured thinking skills, with the ability to make sense of complex, incomplete, or contradictory information. High standards of integrity, objectivity, discretion, and confidentiality . Strong emotional intelligence and communication skills , with the ability to handle sensitive interviews and communicate difficult findings to senior stakeholders. Professional courage and attention to detail , with the ability to stand behind conclusions under pressure. A drive to go beyond individual investigations by identifying systemic fraud patterns, control gaps, and root causes , and turning findings into actionable improvements. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 58 000 EUR gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: hybrid Join the Storefront Team and help build the core customer-facing experience of our marketplace - from discovering partners and browsing product catalogs to product details, cart, and checkout. You’ll work on scalable backend solutions that provide a seamless experience across different partners while improving performance, personalization, conversion, and enabling the rapid integration of new partners. Location: Georgia (country) 🇬🇪 Key Responsibilities Developing backend services for a grocery storefront, including catalog, categories, search, PDP, cart, and checkout. Working with large catalogs and assortments that depend on a specific store, warehouse, or user location. Handling frequently changing prices, inventory, discounts, and product availability. Validating the cart before checkout, including prices, availability, quantity limits, minimum order value, and store restrictions. Supporting grocery-specific scenarios such as weighted products, unavailable items, and substitutions. Integrating with catalog, pricing, inventory, order, payment, and delivery services. Onboarding grocery partners with different APIs and data models. Ensuring low latency, high availability, and resilience of customer-facing flows. Skills, Knowledge and Expertise Mandatory: proven experience in the grocery 5+ years of commercial backend engineering. With experience solving complex problems in high-load environments Strong knowledge of Go programming language. Knows and has applied advanced features of the Go language in practice Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment In-depth knowledge of Redis, familiar with various data structures, and its efficient use in high-load systems Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS) Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing An interest in new technologies, a collaborative spirit, and a drive to continuously develop your skills Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Staff Product Manager to shape this product from an early stage and lead it through validation, launch and international scale. We are building a new product that enables people across inDrive’s global user base to earn additional income by completing tasks that generate high-quality training data for AI. Following a successful pilot, we are moving from a partner-led solution towards our own scalable platform. It will connect demand from AI companies with distributed data collection and labelling, covering the full journey from buyer requirements and task design to contributor payouts, quality assurance and dataset delivery. Key Responsibilities Own the end-to-end product strategy, roadmap and outcomes for the Data Tasks platform. Translate data buyer requirements into scalable collection, annotation and quality-control workflows. Design the full product journey across both sides of the platform: enterprise buyers and task contributors. Build capabilities for task creation and distribution, contributor onboarding, payouts, data submission, validation, labelling and dataset delivery. Define the right balance between building internal capabilities, using external platforms and working with specialised partners. Establish product metrics across demand, supply, data quality, unit economics and contributor experience. Run discovery and experiments to improve acquisition, activation, task completion, retention and payout experience. Work closely with Commercial, Engineering, Data, Operations, Legal, Privacy, Information Security and market teams. Ensure the platform can support multiple data types, including audio, text, images, video and multimodal data, across different countries and use cases. Skills, Knowledge and Expertise Significant product management experience, including ownership of complex products at Staff, Principal or equivalent level. Proven experience building and scaling a new product or platform from an early stage. Strong systems thinking and the ability to design end-to-end products involving multiple users, workflows and operational processes. Experience with B2B platforms, marketplaces, crowdsourcing, data products, AI/ML infrastructure or workflow products. Strong commercial judgement and the ability to connect customer needs, product decisions and unit economics. Ability to work with enterprise customers and translate technical or specialised requirements into scalable product solutions. Strong analytical skills and experience defining metrics, running experiments and making decisions under uncertainty. Ability to operate independently, bring clarity to ambiguity and influence senior stakeholders without relying on formal authority Fluent English and clear written and verbal communication skills. Nice to have Experience with AI training data, data collection, annotation, model evaluation or quality-assurance systems. Experience building two-sided marketplaces or products involving distributed contributor networks. Experience launching products across emerging markets and adapting them to local payment, legal and operational constraints. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 90 700 EUR gross. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite We're looking for a Creator . You'll work across 360° campaigns, helping shape ideas from the first spark to the final execution. One day you might be crafting an integrated campaign. The next, writing radio scripts, developing activations, or finding the one line that makes people stop scrolling. You'll brainstorm with the team, challenge ideas, build on them, and just as importantly, know when to disappear for an hour and come back with something no one else thought of. Key Responsibilities Proven experience as a Copywriter in an advertising agency (required). A strong portfolio showcasing integrated campaigns across multiple channels. Experience developing creative concepts from idea to execution. Ability to write for a wide range of media, including digital, social, radio, OOH, film, activations, and experiential. Award-winning work at recognized advertising festivals is a strong plus. Skills, Knowledge & Expertise Exceptional conceptual thinking and creative problem-solving. Outstanding writing, editing, and storytelling skills. Ability to adapt tone of voice across brands and audiences. Strong presentation and communication skills. Experience crafting integrated campaigns and day-to-day brand communications. Excellent collaboration and brainstorming abilities. Strong attention to detail without losing sight of the strategic objective. Ability to manage multiple projects in a fast-paced environment. Curiosity, initiative, and a constant desire to learn, experiment, and push ideas further. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We’re looking for an experienced Payroll Accounting Manager to join our team and take ownership of payroll accounting operations, ensuring accuracy, compliance, and timely reporting across multiple markets. Key Responsibilities Act as the primary preparer in month-end and quarter-end close calendar, checklist, and reconciliations, and lead the accounting team in monthly and quarterly close flux presentations with management. Take full ownership of payroll accounting functions, including processing, reconciliation, compliance, and reporting. Design and implement robust accounting procedures, internal controls, and compliance mechanisms that align with accounting policies and regulations. Drive the development and deployment of accounting process improvements, with a focus on automation, efficiency, and scaling for company growth. Develop and maintain technical accounting expertise in areas including payroll accounting compliance, processes, and controls. Draft comprehensive accounting policies by leveraging US GAAP technical accounting guidance and collaborating with cross-functional stakeholders. Proactively identify inefficiencies in existing accounting processes and design innovative solutions to address them. Partner with external auditors to facilitate smooth audit processes and ensure timely completion of deliverables. Assist with processing the Company's employee equity grants. Skills, Knowledge & Expertise Have 7+ years of progressive accounting experience, preferably in startup or high-growth environments, including 3+ years of experience in a public company. Hold a Bachelor’s degree in Accounting or Finance, with CPA certification (or equivalent) preferred. Have demonstrated experience with payroll accounting and related compliance requirements Possess a proven track record of successfully leading process improvement initiatives and system implementations. Are proficient in NetSuite or similar accounting software, with experience in financial systems integration. Exhibit exceptional organizational skills with the ability to prioritize and manage multiple workstreams effectively. Have keen attention to detail and unwavering commitment to accuracy. Are a self-starter who is able to work independently, identify issues, and implement solutions without significant oversight. Possess strong analytical skills with the ability to synthesize complex financial information into actionable insights. Have excellent verbal and written communication skills for cross-functional collaboration. Strong Candidates May Have: Experience working in a fast-paced startup environment, particularly in the technology sector. Successfully led accounting system implementations or major upgrades. Expertise in developing and documenting streamlined processes that scale with company growth. Experience with creating automation solutions for accounting workflows. Experience thriving in ambiguity and excelling at developing structure in unstructured environments. Proven track record of identifying inefficient processes and implementing innovative solutions. A proactive approach to anticipating and solving problems before they escalate. Ability to balance strategic thinking with tactical execution. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 58 000 EUR gross. Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: hybrid We are looking for a Senior Data Project Manager to join inDrive's Data Platform. You will work in close partnership with the Engineering Managers of two core teams, Data Ops and Data Delivery, and coordinate projects that span multiple data platform teams: for example, onboarding data from external partners and orchestrating its downstream transformation into analytics-ready data marts. Key Responsibilities Coordinate cross-functional Data Platform (DWH) initiatives end-to-end, from source-system integration through the warehouse to analytical data marts Act as the single point of accountability for initiative outcomes, ensuring value delivery within expected timeframes Drive projects that cut across several teams, e.g. partner data ingestion followed by transformation and modeling, aligning scope, sequencing, and ownership between Data Ops, Data Delivery, and adjacent teams Work in tandem with the Engineering Managers of Data Ops and Data Delivery on planning, capacity, and execution; participate in the operational management of the teams Own project and initiative schedules: identify risks, dependencies, and potential slippage early, and communicate them promptly to all stakeholders Manage priorities across product-driven requests from internal data consumers and long-term platform investments (reliability, data quality, governance, security) Build a process for continuous improvement of team metrics: delivery performance, quality, engagement, and team maturity Facilitate project- and program-level events (planning, syncs, retros, stakeholder reviews) Translate between business and technical teams, keeping internal consumers, engineering, and leadership aligned Skills, Knowledge and Expertise 3+ years of project or program management experience in Data Platform, Data Warehousing (DWH), or Analytics environments Demonstrated success managing complex initiatives with multiple stakeholders, teams, and moving parts Solid command of modern goal-setting and project management tools Exceptional communication and stakeholder alignment skills: able to translate between business and technical audiences Highly organized, with strong prioritization, risk management, and accountability-driving skills Strong systems thinker; brings clarity and structure to ambiguity Nice to have Hands-on experience in Data Platform / Data Warehouse ecosystems: understanding of data pipelines, ODS-to-data-mart layering, streaming and batch delivery, data governance Experience in high-growth consumer tech Familiarity with modern data stack tooling (dbt, Airflow, Kafka, BigQuery or similar cloud DWH) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 70 100 EUR gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We're looking for a hands-on operating leader of the Global Facilities function. You'll shape and run our Global Workplace strategy, from our HQ and offices worldwide to our distributed remote teams. You'll also be a trusted partner to business leaders and country teams in Office questions. This is a rare chance to manage a function at global scale and directly support inDrive's growth. Key Responsibilities Strategic Vision and Execution: Develop and execute a comprehensive global facilities strategy that directly supports the company's growth objectives and overall business strategy. Unifying Leadership: Lead and integrate diverse teams, including both physical office management and remote international facilities operations, fostering cohesion and high performance. Performance-Driven Management: Define, track, and report key performance indicators (KPIs) and metrics to demonstrate value, drive continuous improvement, and ensure operational excellence. Business Partnership: Act as a trusted partner and advisor to business leaders, understanding their needs and translating them into actionable operational strategies and solutions. Mentorship: Serve as a mentor for both direct reports and other leaders across the organization, sharing expertise and fostering a culture of operational excellence. Financial Acumen: Oversee budgeting and financial reporting for all global operations and facilities initiatives, ensuring fiscal responsibility and strategic investment. Skills, Knowledge & Expertise Extensive experience leading operations across multiple international markets, with a strong grasp of cultural and regulatory differences Proven track record managing large, geographically distributed remote teams Broad operational scope covering both physical facilities and remote team support Strong financial acumen: budgeting, financial analysis and management of complex operational budgets Proactive, solution-oriented mindset and comfort working independently in a fast-changing environment Excellent communication and presentation skills, including with executive leadership Experience mentoring managers and building teams from the ground up Fluent English; [other languages, if relevant] Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: New Delhi, India Workplace: hybrid inDrive is a global marketplace operating across 47 countries and 1,200+ cities, where riders set their price and choose between competing driver offers. Because every offer displays a pick-up ETA, accuracy directly drives matching—shaping which offer wins, what riders pay for speed, and whether drivers bid. As the founding PM of the Geo ETA squad, you will own the end-to-end arrival promise for rides and multi-leg deliveries. Sitting on top of core routing, you’ll manage display policies, post-acceptance revisions, and critical non-routing factors like driver reaction times and merchant prep. You’ll solve the core marketplace trade-off: balancing unpaid driver wait times from early arrivals against user churn from late ones. Key Responsibilities Surface & Vertical Ownership: Manage pick-up and drop-off ETAs across all ride-hailing, delivery, courier, and intercity surfaces—from pre-order screens and driver bid cards to active trip tracking, lock screens, and widgets. The "Kept Promise" Framework: Define exact early/late arrival thresholds for pick-ups and drop-offs using behavioral data (cancellations, complaints, reorders) and enforce counter-metrics (like unpaid driver wait time) so teams can't game accuracy by over-padding. Non-Routing Realities: Account for real-world operational delays that traditional route engines miss, including post-acceptance driver reaction time, finishing prior trips, merchant prep times, courier dispatch, and door-to-door handovers. Conversion vs. Lateness Balance: Solve the core business trade-off between over-quoting (which lowers upfront order conversion) and under-quoting (which leads to lateness, rider cancellations, and lost trust). Data Science & Model Governance: Act as the product owner for ETA models—specifying post-acceptance refiners, offline/online evaluation sets, fallback logic, and city-level cold-start strategies in close alignment with Data Science. Cross-Team & System Resilience: Route systematic road/speed defects back to the Geo Way squad (rather than building redundant speed models), log all shown ETAs across all surfaces for auditability, and ensure reliability on low-end hardware and spotty connections. Skills, Knowledge and Expertise 5+ years in Product Management within high-volume Mapping, Ride-hailing or Delivery business. Domain Expertise in Promises & Supply: Experience building time or availability promises (such as ETAs, delivery dates, dispatch/allocation, or capacity planning) that drive action for customers or operators. Behavior-Driven Thresholds: Proven ability to calibrate accuracy and quality standards directly against user behavioral data (e.g., cancellations, conversion rates, and retention). Advanced Experimentation: Ownership of rigorous experiment design—defining success/guardrail/exit criteria upfront, understanding statistical detection limits, and executing switchback or geo-split testing in interconnected marketplace environments. Technical & Data Science Collaboration: Strong analytical self-sufficiency (writing SQL and diagnosing metric movements), paired with experience specifying model evaluation/fallback strategies and identifying when simple rules outperform complex models. Two-Sided Marketplace & Stakeholder Management: Deep understanding of two-sided marketplace dynamics (balancing rider, driver/courier, and business outcomes) alongside the ability to push back on senior leadership requests using data-backed alternatives and safe testing paths. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We’re looking for a Senior DevSecOps Engineer to help us take our security work further through automation across SOC and DevSecOps processes. You’ll join AppSec Cheetahs, our team of ethical hackers. We look for vulnerabilities, strengthen application security, and share our knowledge with other engineers. In this role, you’ll build and improve security solutions, develop automation with Python, create and maintain CI/CD pipelines, and explore AI integrations to make security processes more efficient. It’s a great opportunity to combine your DevOps and Python expertise with Application Security, work on real security challenges, and have a direct impact on the security of our products. Key Responsibilities Integrate Security into CI/CD: Design, build, and maintain a secure CI/CD pipeline by integrating static (SAST), dynamic (DAST), and interactive (IAST) application security testing tools. Automation: Develop and implement automation for security processes, vulnerability management, and compliance checks to ensure continuous security feedback. Infrastructure as Code (IaC) Security: Secure IaC scripts (e.g., Terraform, CloudFormation) by scanning for misconfigurations and vulnerabilities before deployment. Tooling & Maintenance: Evaluate, implement, and manage security tools for vulnerability scanning, monitoring, and compliance. Mentorship & Advocacy: Act as a security champion within the organization. Mentor developers and operations teams on secure coding practices and DevSecOps principles. Skills, Knowledge and Expertise Experience: 5+ years of experience in a DevOps, Security Engineering, or a similar role, with at least 2 years focused specifically on DevSecOps. CI/CD Expertise: Proven experience with CI/CD tools such as Jenkins, GitLab CI, any else. Scripting Proficiency: Strong scripting skills in languages like Python, Bash, or Go for automation tasks. Cloud Platform Knowledge: Knowledge of at least one major cloud provider (AWS, Azure, or GCP) and its security services (e.g., AWS Security Hub, Azure Security Center, GCP Security Command Center). IaC Skills: Experience with Infrastructure as Code tools like Terraform, Ansible, or CloudFormation. Container Security: Strong understanding of containerization technologies (Docker, Kubernetes) and their security challenges, including securing container images and runtime environments. Security Tools: Familiarity with a wide range of security tools, such as SAST (e.g., SonarQube, Checkmarx), DAST (e.g., OWASP ZAP, Burp Suite), and vulnerability scanners (e.g., Trivy, Nessus). Soft Skills: Problem solving abilities, strong communication skills, and the ability to work collaboratively across different teams. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth. The role combines two core mandates: Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets. Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models. This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation. Key Responsibilities Marketplace Health Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs. Maintain courier availability, utilisation, productivity, and overall marketplace health. Own geographic coverage gaps, supply density, and market expansion readiness. Build and maintain supply forecasting models with measurable accuracy targets. Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics. Identify structural marketplace issues early and drive corrective actions together with country teams and Product. Supply Acquisition Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries. Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency. Run digital, referral, offline, partnership, and local acquisition programmes across markets. Design scalable acquisition playbooks while adapting execution to local market realities. Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality. Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function. Supply Marketing Own global courier positioning and the courier value proposition. Define why couriers should choose, stay with, and prioritise our platform versus alternatives. Drive supply performance marketing together with the central Marketing team. Test and optimise creative, messaging, channels, and offers across acquisition and retention. Define communication strategy for active, lapsing, and reactivated couriers. Ensure courier communication supports both marketplace performance and long-term retention. Budget & ROI Ownership Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets. Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments. Build quarterly and annual budget plans with scenarios and clear business assumptions. Reallocate investment across markets based on performance, opportunity, and marketplace needs. Hold country teams accountable for supply investment efficiency. Ensure every material supply investment has a clear expected business outcome and measurable return. Strategy Author and own the global supply strategy, updated annually and reviewed quarterly. Define how our supply model should evolve across different market maturity stages and business models. Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance. Lead quarterly and annual planning cycles, including OKR-setting with country teams. Define the long-term evolution of courier, fleet, partner, and hybrid supply models. Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage. Ensure supply strategy supports new verticals, products, monetisation models, and future business growth. Operations Run weekly global supply business reviews with country teams. Maintain a clear view of performance, key risks, priorities, and required actions across all markets. Manage country escalations and unblock critical operational issues with speed. Build scalable operating standards while preserving necessary local flexibility. Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations. Step into critical markets or projects when performance requires direct leadership intervention. Build strong accountability across country teams for execution and results. Product Represent supply requirements in all relevant product roadmap decisions. Own prioritisation of supply-side product needs based on business impact and marketplace performance. Maintain and prioritise the supply product backlog together with Product. Translate operational problems into scalable product solutions rather than permanent manual processes. Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation. Ensure new products and business models have a viable supply operating model before scale. Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics. Analytics Own the supply performance framework across all markets. Own supply dashboards, country scorecards, and management reporting. Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews. Build forecasting, scenario planning, and capacity models required for business planning. Track forecast accuracy and continuously improve planning quality. Ensure decisions are based on clear data and comparable metrics across markets. Move the organisation from reporting what happened to understanding why it happened and what needs to change. Qualifications 7+ years in marketplace operations, supply growth, or platform scale. Proven ownership of acquisition budgets ($1M+ annually). Experience leading multi-country or global teams of 8+ people. Track record of improving CAC and supply retention simultaneously. Background in on-demand logistics, ride-hailing or food delivery preferred. Advanced level of English proficiency. The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business. The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics. Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 86 800 EUR gross Final benefits may vary depending on the location

Location: Limassol, Cyprus Workplace: hybrid We are scaling our Strategy & Planning function and are looking for a high-caliber Project Manager to drive the execution of high-impact strategic projects across our global Ride-Hailing division. Key Responsibilities Cross-Functional Goals Management: Drive the alignment of cross-functional goals - ensuring clear ownership, unblocking dependencies, and keeping the leadership team informed of risks AI-Driven Project Management and Reporting: Champion and implement modern AI tools to automate project tracking and optimize reporting Drive Strategic Execution: Lead high-stakes, cross-functional projects in Mobility by building high-performing project squads and managing senior stakeholder relationships Architect the Business Rhythm: Design, optimize, and own the operational cadence (scope, frequency, and agenda) for the Ride-Hailing division, ensuring seamless alignment with corporate cross-functions (Legal, Government Relations, Finance, etc.). End-to-End Governance: Facilitate critical leadership meetings - managing everything from strategic agenda-setting and pre-read preparation to crisp execution and strict accountability for follow-up actions Performance & Portfolio Tracking: Establish and manage the framework for tracking key initiatives, monitoring milestones, and proactively escalating bottlenecks before they impact delivery. Skills, Knowledge & Expertise 5+ years of experience in project management, PMO, or business operations within a fast-paced tech company. Exceptional stakeholder management skills , with a proven ability to influence diverse, cross-functional, and multicultural teams across multiple time zones. Strong operational rigor - a track record of running high-density meetings, driving consensus among senior leaders, and translating complex discussions into structured action items. Advanced proficiency with AI/automation tools for project management and reporting. Industry edge (Strong Plus): Direct experience in Ride-Hailing, Delivery, or dynamic Tech company, particularly within multi-market or regional operations. Fluent knowledge of English for everyday business communication. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 64 700 EUR gross. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid As Senior Product Manager – Identity & Growth , you will lead the end-to-end vision, strategy, and execution for our registration and authorization funnels—balancing seamless conversion against fraud prevention, security, and strict global compliance (GDPR, data privacy, and localization). Partnering cross-functionally with Design, Engineering, Security, and executive stakeholders, you will align complex product roadmaps and own the domain’s unit economics, optimizing critical operational costs like SMS/OTP without compromising verification rates. Combining deep analytical expertise in session stitching and high-frequency A/B testing with a risk-based onboarding approach, you will champion high-converting, compliant, and cost-effective identity experiences that fuel sustainable growth. Key Responsibilities Boost sign-up and login conversion rates by designing smart onboarding flows that keep user friction low while keeping fraud and security risks under control. Partner with design and research teams to create simple, accessible, and intuitive user experiences that prevent drop-offs. Bring business, engineering, and security teams together to build, align, and execute complex product roadmaps. Take ownership of domain costs—building financial models and finding ways to cut expensive communication costs (like SMS/OTP) while keeping completion rates high. Stay ahead of technical debt, project risks, and data privacy laws (like GDPR and local localization rules) by designing compliant flows that don't hurt conversion. Use advanced analytics including session stitching and high-frequency A/B testing—to deeply understand user behavior across platforms and continually optimize performance. Skills, Knowledge and Expertise 3+ years in Product Management within high-volume Marketplaces, Ride-hailing, FinTech or E-commerce. Ability to critically evaluate design layouts from a conversion perspective. Knowledge of how authentication works, including various delivery/communication channels (SMS, WhatsApp, Push, Passkeys) and their cost/conversion trade-offs. Base-level understanding of microservices architecture and how backend services interact with each other. Proven experience managing a continuous pipeline of concurrent experiments and conducting independent, rigorous post-analysis. You must be able to evaluate tests beyond primary conversion steps, measuring downstream impact (conversion to first ride, GMV), long-term retention, and critical guardrail metrics (fraud rates, cost per verification). Proven ability to manage complex dependencies, align 5+ departments, handle risk evaluation. Professional working proficiency in English (B2/C1+). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: remote We're looking for a driven and detail-oriented Recruiter to partner with business leaders across our Ride-Hailing and Marketing. As a Recruiter, you'll own the full recruitment lifecycle for our business across Africa, with an initial focus on South Africa and Egypt. You'll work closely with HR Business Partners and hiring managers to deliver consistent, high-quality hiring outcomes. You bring structure, curiosity, and a genuine care for candidate experience to every search, and you're comfortable managing multiple roles in a fast-paced environment. Key Responsibilities Act as a reliable point of contact for hiring managers across Ride-Hailing and Marketing, using market knowledge and data to support hiring decisions and align recruitment activity with business needs. Own and manage the full recruitment lifecycle (from brief in call to offer), ensuring a timely and positive experience for candidates and hiring managers. Develop and execute targeted search strategies, proactively sourcing qualified candidates through job boards, LinkedIn, networking, and direct outreach. Partner with HR Business Partners and stakeholders to support continuous improvement in hiring processes and candidate experience. Drive consistency and efficiency across recruitment workflows, contributing to team projects that enhance the quality of hiring. Build and maintain talent pipelines for recurring and anticipated hiring needs. Use market data and competitor insights to provide relevant context to hiring managers on talent availability and candidate expectations. Skills, Knowledge & Expertise 3+ years of recruitment experience, ideally in tech or digital fast-paced international environment. Experience recruiting for commercial, marketing, or operations roles in South Africa and Egypt, ideally in ride-hailing or mobility. Ability to build effective relationships with hiring managers and candidates at all levels. Solid sourcing skills, comfortable going beyond inbound applications to find the right talent. Organised and process-driven, you manage multiple searches without dropping the ball. Clear and confident communicator, with strong written and verbal English skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Rabat, Morocco Workplace: hybrid Please submit your resume in English. Otherwise, your application will be dismissed. We are looking for a strategic, commercially driven Sales Account Manager to lead advertising partnerships across our app ecosystem, within a brand-new business division at InDrive that is scaling rapidly. This is a foundational role in shaping and accelerating our Advertising vertical, helping position InDrive as a powerful and differentiated media platform for brands and agencies. In this role, you will act as a trusted advisor to leading brands and media agencies, designing high-impact, data-driven advertising strategies that deliver measurable business outcomes. You will own the end-to-end advertising lifecycle — from identifying and unlocking new business opportunities and driving proactive outreach, to client acquisition, relationship development, campaign oversight, and post-campaign performance evaluation. You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business. You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business. Key Responsibilities Leverage strong persuasive and acquisition sales skills to drive inbound and outbound sales activities, acquire new clients for the inDrive Ads platform, and close successful multi-vertical flighted advertising campaigns. Develop and execute multi-format advertising campaign strategies (video, display, and native) that align with brand objectives, drive measurable outcomes, and contribute to exceeding revenue targets. Own and deliver against quarterly and annual revenue targets for your assigned portfolio through strategic account growth and new business acquisition. Build strong, strategic relationships with marketing executives and key decision-makers across partner agencies and client organizations. Leverage persuasive communication and creative problem-solving skills to navigate stakeholder relationships, foster trusted marketing conversations, and convert opportunities into advertising revenue. Serve as a proactive cross-functional partner, collaborating closely with the International Ads team, Product, Marketing, Operations, and in-country teams to ensure seamless execution and delivery. Drive adoption of our evolving ad solutions by clearly articulating differentiated value and positioning InDrive as a strategic media partner. Expand existing client partnerships and onboard new advertisers through innovative engagement strategies, while maintaining accurate CRM and KPI tracking. Lead campaign performance reviews, providing data-driven insights and optimization recommendations to maximize client ROI and long-term investment. Qualifications 6+ years of experience within a digital media or advertising platform (directly or via a vendor/partner), with proven expertise in end-to-end digital advertising sales supporting enterprise-level brands and media agencies. Passion for the online advertising ecosystem, with resilience and the ability to thrive in a multi-region, multi-language, international environment, complemented by excellent listening, communication, and organizational skills. A creative and engaging storytelling approach, leveraging data and insights to quantify opportunities and influence decision-makers. Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new. Experience working with key digital advertising performance metrics (CPM, CPC, CPA, ROAS) and a strong understanding of the programmatic and mobile advertising ecosystem. Proficiency in Google Workspace (Sheets, Slides) and CRM systems. Native or fluent English and native-level proficiency in Modern Standard Arabic and/or Moroccan Arabic (Darija) and French is strongly preferred. Availability for a remote work model based in the Casablanca area, with regular visits to clients and partner agencies. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Cairo, Egypt Workplace: hybrid We are looking for a Senior Data Engineer to join one of the Data Platform teams that works with the Marketing, Growth, partner, and financial data domains. You will be working with cutting edge cloud technologies (GCP, AWS, BigQuery, Databricks, K8s) and building a large scale data infrastructure for analytics, machine learning, and streaming/CDC data delivery. Key Responsibilities Build and operate batch and streaming ingestion into a layered BigQuery DWH (raw → ODS → data marts) using Airflow, Debezium CDC over Kafka with protobuf, Pub/Sub, and Dataflow Integrate external data sources end-to-end — marketing platforms (GA4, AppsFlyer, TikTok/Meta/Google Ads), payment providers, S3 buckets, and third-party APIs — including schema contracts, backfills, and reconciliation Engineer the data platform itself in Python: custom Airflow operators and connectors in a shared ETL framework, Kafka Connect on Strimzi (K8s), Cloud Functions, and API integrations with external providers Build CI/CD and change-management tooling for BigQuery: GitHub-based test-and-approval flows, SQL migration engines (Liquibase/Flyway/Bytebase), sandbox validation, backup and rollback Own reliability and correctness of pipelines: idempotency, deduplication, late-data handling, backfill and replay, freshness monitoring and alerting; write integration and unit tests Drive data governance and compliance: ITGC-compliant change management for BigQuery, IAM and least-privilege access, PII policy tags and DLP, Unity Catalog on Databricks, column-level lineage (OpenMetadata/Dataplex), and disaster-recovery planning Build internal data tools and platform services for agentic workflows with data — Streamlit apps, Slack bots, LLM-based agents and MCP servers that help teams find and use data Support analysts and business teams with data requests, fostering data-driven decision-making across the company Contribute to system design and architecture with the development team Skills, Knowledge and Expertise Strong practical Python: clean, well-structured, and tested code for services, tooling, and data pipelines Solid software design skills (OOP, modularity, design patterns) — we build platform tools for agentic workflows with data and plan to develop data-related backend services, so well-designed code is highly valued Experience building and operating services in a cloud environment (GCP, AWS or similar): CI/CD, containerization, monitoring and alerting Familiarity with Kubernetes and Terraform — our infrastructure runs on GCP/K8s Hands-on experience with DWH-related tasks (BigQuery or another cloud warehouse) and confident working SQL Clear communication with non-engineering stakeholders — a meaningful share of the work is data requests from analysts and business teams Demonstrated ability to take ownership of technologies or services and proactively contribute ideas to the team Nice to have Advanced SQL: complex queries, window functions, partitioning, clustering, and cost optimization Experience building reliable pipelines around CDC (e.g., Debezium): idempotency, schema evolution, backfills, and reconciliation Analytical data modeling skills: table grain, facts vs dimensions, slowly changing dimensions, and metric definitions Experience with stream processing frameworks such as Flink or Apache Beam/Dataflow Exposure to data governance and audit compliance (ITGC/SOX), Databricks Unity Catalog, or lineage/catalog tooling (OpenMetadata, Dataplex) Interest in building LLM-based agents and AI tooling for data Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: hybrid We are looking for a Technical Program Manager to own inDrive’s largest cross-team programs end to end. You will work across tens of teams, partner directly with product and engineering leadership, and decide not only how our biggest programs are delivered but which ones we run and in what order. The role sits between product intent and technical reality. You will work with Product Managers to scope, prioritise and phase what we build, and with engineering to decide how it gets built - then own the dependency picture across the entire surface. This is a deeply technical role. You will spend your time in architecture discussions, design reviews and trade-off decisions, not only in status meetings. We are looking for someone who has built software or led engineers, and who can hold their own with staff engineers and architects. You will join the Program Management team inside the Product & Technology PMO, alongside Product & Engineering Excellence and CTO/CPO Operations. Please note that we are looking for a candidate based in Georgia (the country), not the U.S. state Key Responsibilities Coordination of several product teams’ work to ensure delivery of value within expected timelines Working closely with Engineering manager and team members to create products and achieve tangible impact throughout the development lifecycle Managing project schedules, identifying potential issues, and timely informing all key stakeholders Managing priorities, risks, and dependencies Establishing a process for continuous improvement of metrics - performance (delivery and discovery), quality, as well as team engagement and maturity Facilitating project or program-level events Skills, Knowledge and Expertise End-to-End Ownership. Own end-to-end delivery of inDrive’s largest org-wide technical programs, from initiation and scoping through architecture, execution, launch and adoption, against measurable outcomes over multiple quarters Product Partnership. Partner with Product Managers across business verticals and platform to scope programs, challenge and sharpen requirements, agree what is in and out, and turn ambiguous product intent into a program with a defensible shape Prioritisation and Phasing. Drive prioritisation and phasing decisions with Product and Engineering — what ships first, what can wait, what can be split — so that value lands early and the plan survives contact with reality Cross-Surface Dependencies. Identify, map and resolve dependencies across the whole surface, including the ones nobody has noticed yet Technical Depth. Understand technical implementation at the architecture level and contribute to decisions on system design, scalability and reliability Solution Architecture. Own the technical coherence of end-to-end solutions that span multiple services, platforms, vendors and markets, and be accountable for the technical KPIs and SLAs your programs commit to Technical Judgment. Use your engineering background to help teams make sound design decisions, identify gaps in proposed solutions and weigh product-versus-technology trade-offs Portfolio Management. Own a portfolio of programs: sequence them, resolve cross-program dependencies and capacity conflicts, and make the calls on scope, timeline and technical approach Structure in Ambiguity. Create structure where none exists by defining program frameworks, decision points, operating cadences and communication models Systemic Risk. Detect risk visible only from a cross-program vantage point, and intervene to stabilise at-risk programs anywhere in the portfolio Execution at Scale. Identify where the organisation is losing speed, design scalable processes to fix it, and drive adoption across all Prod/Tech teams Executive Partnership. Partner directly with Product/Engineering Directors, VPs, the CTO and CPO on priorities, goals and trade-offs, and own executive communication so decisions are made quickly and with the right information Craft Leadership. Mentor Technical Program Managers and set the craft direction for the program management group Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.