Location: Annapolis Junction, MD, United States
Access Control Specialist (ACS) with Secret Clearance
Annapolis Junction, MD
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Access Control Specialist (ACS) supports secure construction operations by controlling access to facilities hosting or preparing to host U.S. Government information. This role is responsible for managing access control points, screening personnel and materials, conducting patrols, and ensuring compliance with the Construction Security Plan (CSP). The ACS operates within a secure construction environment and is responsible for identifying and reporting security incidents in accordance with established escalation procedures.
Key Responsibilities
Control and monitor access to secure construction areas and verify badges and authorizations
Inspect personnel, materials, and equipment in accordance with CSP and Post Orders
Conduct interior and exterior patrols and document all activity
Identify, document, and report security incidents, discrepancies, or power loss
Coordinate with CSTs for delivery inspections and alternative entrance access
Perform duties in compliance with the SOW, CSP, and Guard Orders
Ensure only authorized personnel, materials, tools, and vehicles are granted access
Conduct required inspections and walking patrols to maintain security coverage
Required Qualifications
Clearance
: Active Secret clearance required
Citizenship
: U.S. Citizen
Age
: 21 years or older
*Note this is a government, not a company, requirement
Required Experience
:
Experience in access control or security for classified facilities or construction sites
Ability to control access points and screen personnel and materials
Ability to conduct walking patrols and maintain security presence
Ability to complete security documentation and reports
Ability to conduct extended walking patrols
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Familiarity with Construction Security Plans (CSP), incident reporting, and patrol tracking systems preferred.
Work Schedule & Conditions
Standard Schedule
: Monday–Sunday
Guaranteed Hours
: 48 hours per week across 4–5 days (dependent on shift)
Overtime
: Some overtime available based on client needs
Flexibility Requirement
: Must be available to support weekend shifts on a rotating schedule
Compensation & Benefits
Rate
: $ 30.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
*Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
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to stay up to date on current opportunities, program updates, and company news.
Location: Riyadh, KSA
Workplace: onsite
BNPL businesses don't run on a single core system — they run on a chain of vendors: KYC providers doing identity
checks in milliseconds, bureau data feeding underwriting decisions, processors moving money at checkout, and
collections agencies chasing missed payments on our behalf. When any link in that chain fails, it isn't an internal
inconvenience — it's a customer who can't check out, a credit decision made on bad data, or a regulator asking why
a critical service went down with no warning.
As Vendor Risk Manager, you will own our third-party risk program end to end, from the first due diligence
questionnaire to the day a vendor is offboarded. You will be the person who can tell leadership, in plain terms,
which vendors carry the most risk and why, and you will make sure vendor failures never become customer failures.
Key Responsibilities
Due Diligence & Onboarding
Run due diligence on new vendors before contracts are signed, including financial health checks, SOC 2 / ISO 27001 review, breach history, and subprocessor mapping.
Issue a clear risk rating for every prospective vendor, with conditions attached rather than a simple pass or
fail, covering KYC, identity verification, fraud detection, credit bureau, payment processing, card issuing,
banking, and collections partners.
Sit inside the contracting process with Legal and Procurement to secure the terms that matter: audit rights,
breach notification windows, data localization commitments, exit assistance clauses, and SLAs tied to real penalties.
Risk Assessment & Ongoing Monitoring
Own vendor risk assessments across our active third-party portfolio, prioritizing critical and high-risk vendors for annual deep-dive reviews.
Build and run tiered monitoring cadences — quarterly for critical vendors such as KYC, payment processing, and banking partners, annual for the rest — tracking control drift, subprocessor changes, and
adverse media.
Maintain the concentration risk and critical-vendor register, and be ready to explain single points of failure, such as one bureau covering the majority of underwriting volume, and what the contingency plan actually
is.
Cross-Functional Partnership
Work with Product before new vendor integrations go live — you're in the room when a new checkout partner or fraud model vendor is being evaluated, not brought in after the contract is signed.
• Prepare vendor risk reporting for the Risk Committee and Board, translating control gaps and incident
trends into decisions leadership can act on.
Offboarding & Exit Management
Manage the offboarding process for exited vendors, confirming data deletion, access revocation, and transition continuity for anything customer-facing.
Ensure regulatory and contractual exit obligations are met and documented, particularly for vendors
classified as critical or important.
Skills, Knowledge & Expertise
3–4 years in third-party risk management, vendor risk, or operational risk, ideally at a payments company, lender, bank, or fintech where vendor failure has direct customer or regulatory consequences.
Working knowledge of NIST CSF, ISO 27001, SOC 2, and standardized assessment tools like SIG or
CAIQ — you know how to read a SOC 2 report and spot what's missing, not just file it away.
Familiarity with the regulatory landscape vendors sit inside: consumer credit rules, data privacy obligations
(GDPR/CCPA depending on footprint), PCI-DSS for anything touching card data, and
outsourcing/operational resilience expectations for critical third parties.
Comfort negotiating directly with vendors — you've pushed back on a processor's standard MSA, gotten a
fraud vendor to commit to a real SLA, and know when “our legal team will follow up” means the deal
needs to walk.
Ability to translate risk findings for people who don't think in risk terms, including explaining to a
commercial lead why a cheaper KYC vendor isn't worth the onboarding delay it will cause six months later.
Strong analytical skills with the ability to interpret vendor performance and control data to support
operational decisions.
Excellent communication and interpersonal skills, with the ability to interact effectively across all levels of
the organization.
Full professional proficiency in English required; Arabic is a plus.
Nice to have:
Direct BNPL or consumer credit experience — you've worked with bureau data, alternative credit scoring
vendors, or collections agencies specifically.
Hands-on experience with a GRC platform such as OneTrust, ProcessUnity, or Archer for assessment
workflows and vendor inventory.
CTPRP, CRISC, CISA, or CISM certification.
Location: Remote
Workplace: Remote
ABOUT OPTIMUM
Optimum is building the world's first data acceleration network for any blockchain. Powered by Random Linear Network Coding (RLNC), Optimum scales network speed, robustness, and throughput by orders of magnitude.
Co-founded by Muriel Medard, co-inventor of RLNC, and a team of industry experts, Optimum introduces a breakthrough in Web3 infrastructure. Our infrastructure enables high-speed data propagation, fast access, and secure updates, scaling the world computer. Backers include 1kx, Spartan, Robot Ventures, Finality Capital, Triton Capital (fka Kraken Ventures), CMT Digital, SNZ, and others.
Learn more at getoptimum.xyz http://getoptimum.xyz
ABOUT THE ROLE
We're hiring a Jr. Software Engineer to join the Optimum team and turn product ideas into working prototypes. You'll work closely with our CTO and CPO to build, test and benchmark our solutions against the competition.
This role is deliberately focused. Your job is product discovery through code: build it, measure it, learn from it, and help us find a good fit for our users.
WHAT YOU'LL DO
- Build working prototypes of new ideas alongside the engineering and product team.
- Design and run benchmarks that compare our prototypes with competing solutions, and report results clearly.
- Work with the product team to understand how our users operate, where performance matters most to them, and what they'd pay for.
- Iterate quickly: ship a prototype, present findings and gather feedback, decide what to keep, and move on.
- Use AI coding tools such as Claude Code and Cursor to prototype faster, so you spend your time on testing ideas rather than boilerplate.
- Help shape the roadmap by bringing data and working demos, not just assumptions.
WHAT WE'RE LOOKING FOR
- Strong hands-on software engineering skills and a track record of shipping, such as open-source work or side projects.
- Strong hands-on full-stack engineering skills, from backend services and APIs to web front ends, with a record of shipping things such as open-source work or side projects.
- A prototyping mindset: comfortable building something rough to answer a question, then refining what works.
- A competitive streak and curiosity about how your work stacks up against alternatives.
- Comfort with performance measurement and benchmarking.
- Clear written communication and the ability to work with a distributed team.
NICE TO HAVE
- Experience with Go or another systems language on the backend, and React or TypeScript on the front end.
- Familiarity with real-time data systems, latency-sensitive applications, or high-performance workloads.
- Experience with blockchain networks, P2P networking, or trading and MEV workflows.
- Experience working directly with product or business stakeholders.
WHAT WE OFFER
- Work on hard problems at the edge of networking, blockchain market structure, and decentralized systems.
- Close collaboration with a small, senior, cross-functional team.
- Competitive compensation, equity, and flexibility.
- Flexible time off.
- Fully remote.
- Work from wherever you do your best thinking. Most of the team operates on ET or CET, so we look for meaningful overlap with those windows (at least 5 hours per day).
This is a 4 month contract with the potential to extend.
Location: Espoo; Valencia; Munich
Workplace: Hybrid
Role highlights:
- Director, Supply Chain Strategy
- Location: FInland, Germany or Spain
- Department: Global Supply Chain
- Reports to: Global Director Supply Chain
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS - THE MISSION
We are seeking a strategic, commercially and legally strong Director, Supply Chain Strategy to shape how ICEYE secures, de-risks and scales the supply base behind the world's largest multisensor satellite constellation.
You will own ICEYE's global supply chain strategy: how we assess and manage supplier risk, which suppliers we develop as long-term partners, and where we vertically integrate through partnerships, licensing, joint ventures or acquisitions. You will also define and own our supplier portal landscape, the digital backbone of how we collaborate with suppliers. Finally, you will own how ICEYE meets local content requirements, supporting our local entities as they select and onboard in-country suppliers.
This role is for a leader who moves comfortably between the boardroom and the engineering bench: credible with executives, investors and partners, and equally credible with electrical, mechanical, manufacturing and supplier engineers.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defense and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
1. GLOBAL SUPPLY CHAIN STRATEGY
- Define and own ICEYE's global supply chain strategy, aligned with company, program and production roadmaps, and translate it into a multi-year plan with clear priorities, targets and KPIs.
- Establish and run a structured supplier risk assessment framework covering financial health, capacity, single and sole sourcing, geopolitical and export control exposure, security and compliance.
- Build and maintain a supplier risk heat-map across all critical commodities and suppliers, and use it to drive mitigation plans, dual sourcing and inventory strategies.
- Own supplier due diligence for new and strategic suppliers, including ownership and security screening, ESG and compliance checks, in close cooperation with Legal, Security and Quality.
- Lead supplier development programs that lift capability, quality and capacity of strategic suppliers, and grow a resilient, sovereign-capable supply base for defense and dual-use customers.
2. STRATEGIC PARTNERSHIPS & VENTURES
- Identify, evaluate and execute vertical integration opportunities where owning or controlling critical technologies, processes or capacity creates strategic advantage.
- Support the negotiation of long-term and strategic supply agreements, including pricing, capacity reservation, IP, liability, security and exit terms.
- Structure and negotiate license agreements and joint venture agreements with industrial and technology partners.
- Act as the M&A lead in the vertical integration domain: build the target pipeline, lead technical and operational due diligence, shape business cases and drive post-merger integration of acquired capabilities into the supply chain.
- Work closely with Corporate Development, Finance and Legal, and present recommendations to the executive team and board.
3. SUPPLIER PORTALS
- Define and own ICEYE's supplier portal strategy, roadmap and architecture.
- Lead the selection, implementation and continuous improvement of supplier portals for onboarding, qualification, forecasting, order collaboration, document exchange and performance scorecards.
- Ensure portals integrate with ERP and PLM, and meet ICEYE's information security and export control requirements.
- Drive supplier adoption and use portal data to improve visibility, risk monitoring and decision making.
4. LOCAL CONTENT & LOCAL SUPPLY
- Own ICEYE's approach to local content, industrial participation and offset requirements in customer programs and sovereign missions.
- Assess local content obligations early in bids and contracts, and translate them into sourcing plans with clear targets and tracking.
- Support ICEYE's local entities in identifying, assessing, selecting and onboarding local suppliers, applying ICEYE's risk assessment, due diligence and qualification standards.
- Develop local suppliers so they can meet ICEYE's technical, quality and security requirements, and integrate them into the global supply base and supplier portals.
- Report on local content performance and compliance to program teams, local entity leadership and customers.
5. LEADERSHIP & ORGANIZATION DEVELOPMENT
- Build, lead and develop a team of supply chain strategy, strategic sourcing and supplier management professionals, including managers.
- Define the operating model, workflows and governance for strategic sourcing and supply continuity across electronics, mechanical, electromechanical and specialty process categories.
- Develop hiring profiles, succession plans and long-term talent strategies to scale the organization.
- Foster a culture of urgency, technical rigor, proactive risk management and high accountability.
6. SECURING SERIAL SUPPLY CONTINUITY
- Partner with the Supply Chain Category Managers, who own category strategies and day-to-day supply continuity for serial production, and ensure the supply chain strategy actively supports their goals.
- Identify structural supply risks that category management alone cannot resolve, such as single and sole sources, capacity bottlenecks, obsolescence, technology dependencies and geopolitical exposure.
- Propose and execute structural solutions that secure continuous supply: strategic partnerships, long-term supply agreements, licensing, joint ventures, vertical integration and M&A.
- Build business cases with Category Management, Finance and Engineering that compare make, buy, partner and acquire options.
- Track how these initiatives improve supply security, lead-times and cost at rate.
7. SUPPORTING SUPPLIER ENGAGEMENT
- Support the Supply Chain Category Managers, who own the relationships with suppliers in their categories, including executive-level engagement with strategic suppliers where needed.
- Bring the strategic view into supplier relationships: risk heat-map findings, due diligence results, supplier development needs and partnership or integration opportunities.
- Support Category Managers in negotiations that need long-term agreements, capacity commitments or partnership structures.
8. CROSS-FUNCTIONAL & EXECUTIVE ALIGNMENT
- Act as the senior supply chain voice in executive, engineering, program management and manufacturing forums.
- Translate evolving technical and business requirements into executable supply chain strategies across electronics, mechanical and system-level builds.
- Communicate risks, mitigation plans and critical dependencies proactively to leadership and program teams.
9. RISK MANAGEMENT & DEVELOPMENT-TO-PRODUCTION CONTINUITY
- Identify and mitigate risks to continuous supply, including component availability, obsolescence, material constraints, export limitations, supplier capacity and financial stability.
- Ensure supply risks are visible at program milestones and production readiness reviews (PRR).
- Drive early qualification of alternate components, materials, processes and sources.
- Ensure engineering and product teams understand how design decisions affect supply resilience, lead-times and cost at rate.
- Support Continuous Production Configurations with sourcing strategies that scale across electronics and mechanical domains.
What we’re looking for
Must haves:
- MBA and/or a law degree (LL.M. or equivalent), combined with a technical background, ideally a degree in engineering or a related discipline.
- 8+ years in supply chain, strategic sourcing or supply management roles in hardware-intensive industries, with 5+ years leading teams, including managers.
- Proven track record of defining and executing supply chain strategy, including supplier risk management, supplier due diligence and supplier development programs.
- Hands-on experience negotiating and structuring strategic supply agreements, license agreements and joint ventures, and supporting or leading M&A transactions, ideally in a vertical integration context.
- Strong understanding of commercial and contract law, including IP, liability, compliance and export control topics.
- Solid technical understanding of hardware supply chains.
- Experience defining and implementing supplier portals or supplier collaboration platforms integrated with ERP and PLM.
- Demonstrated success securing continuous supply in serial or rate production environments.
- Strong executive communication, negotiation, commercial and cross-functional leadership skills.
Nice to haves:
- Experience in space, aerospace, defense or other regulated high-reliability industries.
- Familiarity with export control regimes (EU dual-use, ITAR/EAR) and security-cleared supply chains, and with local content, industrial participation or offset requirements in defense programs.
- Experience in corporate development, M&A advisory, strategy consulting or legal counsel for industrial transactions.
- Experience building supply chains across Europe, North America and Asia.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is [xxxx–xxxx local currency] per month (gross), dependant on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Office Based - London, UK
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership:
Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Office Based - London, UK
This is an opportunity for a prospective Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. You will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication: Exceptional academic track record from both high school and university.
Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership: Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity: A solid foundation in Linux systems, demonstrated through university projects, lab work, or personal exploration, with exposure to one or more of the following:
Virtualization & Cloud: Using KVM or OpenStack.
Containers: primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems: Block, object, and network storage technologies.
System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Ukraine; Cyprus
Workplace: Remote
🚀 Who Are We?
Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.
We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.
With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started.
What We're Looking For
We are looking for a proactive Senior Payment Partnerships Manager to lead the integration and management of various Payment Service Providers (PSPs) into our proprietary payment gateway. This role is crucial in ensuring optimal payment performance and building strong relationships with our payment partners.
Key Responsibilities:
- Leverage payments expertise and market insights to shape strategic partnerships that create value for Welltech and its users
- Establish new partnerships with 3rd party payment schemes and suppliers that are needed to expand the payment method portfolio and improve processing excellence worldwide
- Manage and develop relationships with existing partners and communicate with them about fluctuations in payment metrics performance, and collaborate to implement improvements
- Negotiate new terms and conditions related to commissions, volumes, etc.
- Ensure all partner agreements and activities meet applicable regulatory, AML, and compliance obligations
- Gather inputs from and coordinate with internal stakeholders (including payment ops, product, engineering, treasury, finance, legal, etc.) on the creation and execution of the partnerships to ensure seamless integration and operation of payment solutions
- Act as the primary contact for designated partners
- Responsible for the coordination and monitoring of the entire partner setup
Requirements:
- 5+ years of experience in business development or partnerships roles within the payments or fintech space.
- Solid understanding of payment ecosystems, including PSPs, card schemes, APMs (alternative payment methods), acquirers, and routing logic
- Knowledge of regulatory and compliance requirements (AML, PSD2, 3DS, card scheme rules)
- Strong interpersonal and partner-facing communication skills — comfortable leading discussions with internal and external stakeholders (banks, PSPs, vendors)
- Cooperating and working with multiple departments and cross-functional teams
- Advanced English level
Candidate journey
⭕️ Recruiter call --> ⭕️ Hiring Manager --> ⭕️ Chat Skills assessment--> ⭕️ Meet the Leadership team
Check out some of our products
Muscle Booster — https://musclebooster.fitness/ https://musclebooster.fitness/
Yoga-Go — https://yoga-go.io/ https://yoga-go.io/
WalkFit - http://walkfit.pro http://walkfit.pro
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We're looking for a
Staff Conversation Designer
to join in London and set the design direction for AI-powered support across Deliveroo, DoorDash and Wolt. You'll bring a strong AI fluency, technical practice, and editorial point of view to build and shape conversations powered by our LLM models: deciding what a conversation needs to say, what to leave out and how to make each exchange clear, useful, and worthy of people's trust.
You'll shape the personality, voice, tone and experience principles that express our brands, local language and support philosophy. You will craft conversation specs, prompts, and evals, annotate data, and co-build the tools and harness that drives our experience. Success means fewer avoidable problems, better resolutions when help is needed, and stronger design practices that help teams deliver those outcomes consistently.
What You’ll Be Doing
Set support conversation strategy
across support journeys, connecting what people need in the moment, what the business can promise, and what operations can actually do. Influence roadmaps with Product, Engineering and Operations, deciding where to invest, what to sequence first and how to balance quality, speed and impact.
Design and maintain conversation flows
. Lead proactive guidance, chat and voice experiences from definition through launch, anticipating needs to prevent or resolve problems before people ask for help. Create and maintain multi-turn conversation specs covering context, interruptions, changing intent, clarification, error recovery, fallback paths and human handoffs without repetition.
Prototype new conversational experiences
. Invent and test new conversational patterns, interaction paradigms, personas, and support experiences. Use LLMs and code to explore how people could ask for help, act on options and move between chat, voice and other interfaces. Work with Engineering to shape the information, actions, and human judgement these experiences need, using working prototypes and user feedback to decide what to pursue.
Shape voice, tone and behaviour
. Set the editorial direction for support conversations across brands, markets and modalities. Write and iterate on system prompts and persona definitions that express this direction through model behaviour. Make deliberate choices about wording, pacing and tone, adapting to local voices, policies and access needs while keeping conversations useful and promises accurate.
Build evaluation datasets and testing plans
. Establish how teams evaluate conversation quality before and after launch. Create evaluation datasets, testing plans and scoring rubrics to test conversation flows and model behaviour. Define annotation guidelines and annotate conversations for evaluation and model training, calibrating judgments so teams assess quality consistently. Combine these evaluations with research, performance data and reviews of hundreds of transcripts to improve accuracy, resolution quality and customer effort, and influence what the team prioritises.
Design conversational safeguards
. Identify conversational risks and define, implement and test guardrails. Address hallucinations, harmful or biased responses, and requests outside the service’s scope. Define how conversations protect sensitive information, stay within the system’s authority to act, and acknowledge uncertainty or seek human judgement.
Raise conversation design capability
. Help the wider Studio develop technical fluency and conversational judgement through mentorship, education and shared tools. Build reusable prompt guidance, evaluation tools and working practices with design and cross-functional peers, and lead their adoption across teams to improve conversation quality and inform product priorities.
What You’ll Need to Thrive
Work samples
. Work samples showing strong editorial and conversational judgement, whether through conversational systems, content programmes or shipped products. Show your personal contribution, the direction you set, alternatives you explored and evidence of improved outcomes. We welcome different formats that make your thinking, execution and influence clear.
Strategic leadership
. Experience setting direction across teams and influencing product priorities, with examples of resolving ambiguity and making trade-offs between user needs, commercial goals and technical constraints.
Editorial judgement
. A strong editorial point of view, backed by excellent writing and editing. You can explain why a conversation needs a particular message, sequence or tone, cut what gets in the way and give others specific feedback that improves the work. Your background may be in editorial, content design, linguistics, product design or another discipline; what matters is how you apply that judgement to interactive experiences.
Hands-on AI practice
. Practical fluency with LLMs and code, demonstrated through working AI prototypes and direct investigation of model behaviour. You can distinguish conversational problems from limitations in data, tools or the wider system.
Service design judgement
. The ability to connect individual conversations to the wider service, including user intent, context, available actions and agent workflows. Your decisions account for accessibility, localisation, privacy and situations that need human intervention.
Evaluation and training experience
. Experience developing conversation evaluations and annotating model-training data, with evidence of how qualitative and quantitative findings improved model behaviour and informed product decisions.
Impact beyond your own work
. A track record of improving other teams’ design quality through mentorship, critique and shared tools or practices they’ve adopted.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: United States
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Equal Employment Opportunity
Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.
For information about Alvys's privacy practices, see our
Privacy Policy
.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The AI ecosystem is being built by many companies at once: model labs creating increasingly capable models, hyperscalers providing infrastructure and distribution, developers building new AI products, and a growing ecosystem of tools that agents can use.
Baseten sits at the center of that ecosystem as the inference platform developers use to run AI in production. Partner Engineering is how we connect those worlds.
As one of the first engineers focused on Partner Engineering at Baseten, you'll build the technical foundation behind some of our most strategic relationships. You'll work directly with engineers at leading model labs, hyperscalers, developer platforms, and AI infrastructure companies to turn partnerships into products developers can actually use.
You don't need a previous partner engineering title. We want an engineer who enjoys working directly with another company's technical team and carrying the resulting product decisions into production at Baseten.
WHAT YOU'LL BUILD
- Bring new capabilities into Baseten. Integrate a search or developer-tools provider into Baseten so an agent can call the service during inference, with consistent authentication, execution, failure handling, observability, and usage reporting.
- Take Baseten into new distribution channels. Integrate Baseten with a hyperscaler, cloud marketplace, or developer platform so customers can discover models, provision access, and run inference through a partner's product while Baseten handles the underlying serving infrastructure.
- Launch models with leading model labs. Build the infrastructure that lets developers discover and run a model lab's newest models on Baseten, including access controls, usage attribution, metering, and the systems required to support commercial agreements such as revenue sharing.
- Create the partner platform itself. Identify the primitives common across these integrations and turn them into reusable platform capabilities so we can launch increasingly sophisticated partnerships without reinventing the stack every time.
WHAT YOU'LL OWN
- Lead strategic partner integrations from technical discovery and architecture through implementation, launch, and production operation.
- Work directly with partner engineering teams to design APIs, define system boundaries, resolve cross-company dependencies, and make architectural decisions.
- Write substantial production code and own the systems you build.
- Build reusable partner-platform primitives across identity, provisioning, inference, model serving, metering, billing, and other Baseten platform capabilities.
- Own technical delivery across Baseten and partner teams, including milestones, dependencies, risks, and architectural tradeoffs.
- Work closely with Partnerships and Product to understand where the ecosystem is going and translate emerging opportunities into platform investments.
- Raise the bar for integration reliability through strong API contracts, testing, observability, safe rollouts, and thoughtful failure handling.
- Help define what Partner Engineering becomes at Baseten as both the team and our ecosystem grow.
REQUIREMENTS
- Experience designing, shipping, and operating large-scale distributed systems in production. You can explain the architectural choices you made and how they meet customers' needs at scale.
- A record of leading ambiguous engineering projects across teams while contributing substantial production code yourself.
- Sound judgment about API design, service boundaries, and failure handling. You've built systems that uphold API contracts and meet measurable service-level objectives that customers and partners depend on.
- Experience turning requests from customers, partners, or other engineering teams into a defined technical scope. You can explain a constraint, propose an alternative, and document the decision.
- Comfort working across application code and cloud infrastructure, including debugging behavior that crosses service boundaries.
NICE TO HAVE
- Product integrations with cloud providers, developer platforms, or other infrastructure companies.
- Usage metering, marketplace infrastructure, or commerce systems that support relationships among multiple parties.
- Model serving or other artificial intelligence (AI) infrastructure used in production.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Office Based - London, UK
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership:
Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Office Based - London, UK
Accelerate your technical career by joining Canonical in a high-impact, multi-disciplinary role.. You'll be working from our London office, which hosts our events, customer demos and visitors, in an event space with professional live video, audio and streaming equipment. You'll wear three hats: Linux and cloud support engineer, owner of the office's technical infrastructure, and one of the people running the live production at our events. You'll own your cases from first contact to resolution, bringing in colleagues or senior engineers when needed, and you'll keep the technology running when it matters most, with people watching. While professional broadcast or AV experience is not required, a strong technical curiosity for audio/video systems and the composure to manage live, high-stakes environments are a must.
Location: Office Based in London, England.
The role entails
Office technology:
Own the technical state of the London office (network, devices, meeting spaces, AV), including onboarding new colleagues, and know how it all fits together.
Live events:
Run the technology for events and customer demos, from set-up and live operation through to tear-down, and coordinate external crew for larger events.
Customer support:
Own your cases end to end, working with customers by ticket, remote session and live conversation, and with engineering teams to turn code fixes into customer outcomes. Set clear expectations and keep your commitments.
Ubuntu lifecycle:
Understand the Ubuntu development process well enough to give customers realistic timelines for fixes.
Knowledge:
Write and maintain knowledge base articles so lessons learned are shared.
What are we looking for in you
Exceptional written and spoken English, and the ability to explain technical complexity clearly and warmly
An exceptional academic record at high school and university, with an undergraduate degree in a technical subject or a compelling narrative about your alternative path
A builder's streak: something you've set up or run for other people on a deadline, such as a home lab, hackspace, student tech crew, live sound, streaming, or school or club IT
AV curiosity: real interest in audio, video and live production, or a clear appetite to learn it
Composure and care: you like helping people and stay calm when a high-stakes moment, including a live event, gets tense
A track record of going above and beyond for teams or customers
Hands-on experience supporting Linux systems, plus any of: virtualization or cloud (KVM, OpenStack), containers (Docker, LXD/LXC, Kubernetes), storage (block, object, network), or networking (bonding, firewalls, bridging, switching, MTU tuning)
A troubleshooting mindset (logs, stack traces, OS and application-level causes) and programming fundamentals in any language
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is looking to hire a Compliance Officer to support the relevant investment advisers serving the Exchange-Traded Funds (ETF), Alternative Investments Fund-of-Funds, and 1940 Act Registered Funds businesses. This individual will assist with the implementation and administration of compliance programs for the firm’s SEC-registered investment advisers, registered investment companies, NFA- and CFTC-registered commodity pools, and other compliance-related activities involving these products or entities.
Responsibilities
Maintain working knowledge of regulations applicable to ETFs and 1940 Act Registered Funds and their investment advisers, including the Investment Advisers Act of 1940, the Investment Company Act of 1940, and Rule 6c‑11.
Support the administration of the funds’ compliance and governance framework.
Assist in monitoring compliance with fund governing documents.
Monitor regulatory developments affecting ETFs, including derivatives, valuation, liquidity, and related rulemaking, and assist in assessing their impact.
Support ETF and Registered Funds initiatives by identifying regulatory risks, escalating issues, and helping develop practical solutions.
Review fund marketing materials for consistency with fund disclosures, governing documents, regulatory requirements, and internal policies, and coordinate approvals with relevant stakeholders.
Conduct post-trade compliance monitoring, portfolio guideline testing, and issue resolution.
Support trading oversight frameworks, including best execution governance and related compliance practices.
Perform compliance testing, reporting, and remediation tracking to support timely resolution of issues.
Assist with compliance reviews of third-party service providers, including administrators, custodians, legal counsel, and auditors.
Qualifications
Bachelor’s degree is required
6+ years of compliance experience in the financial services industry, including experience with exchange-traded funds, derivatives, alternative investments, and the applicable regulatory landscape
Experience supporting investment company, investment adviser, and NFA or CFTC compliance programs and requirements
Experience supporting regulatory examinations, investigations, or other interactions with the SEC, FINRA, or NFA
Experience evaluating risk and mapping risks and controls across business practices
Able to collaborate with and provide guidance to colleagues across functions and levels
Able to operate effectively in a fast-paced environment
Detail-oriented, with the ability to assess and prioritize multiple projects
Benefits
The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Compliance Officer to support the relevant investment advisers serving the Exchange-Traded Funds (ETF), Alternative Investments Fund-of-Funds, and 1940 Act Registered Funds businesses. This individual will assist with the implementation and administration of compliance programs for the firm’s SEC-registered investment advisers, registered investment companies, NFA- and CFTC-registered commodity pools, and other compliance-related activities involving these products or entities.
Responsibilities
Maintain working knowledge of regulations applicable to ETFs and 1940 Act Registered Funds and their investment advisers, including the Investment Advisers Act of 1940, the Investment Company Act of 1940, and Rule 6c‑11.
Support the administration of the funds’ compliance and governance framework.
Assist in monitoring compliance with fund governing documents.
Monitor regulatory developments affecting ETFs, including derivatives, valuation, liquidity, and related rulemaking, and assist in assessing their impact.
Support ETF and Registered Funds initiatives by identifying regulatory risks, escalating issues, and helping develop practical solutions.
Review fund marketing materials for consistency with fund disclosures, governing documents, regulatory requirements, and internal policies, and coordinate approvals with relevant stakeholders.
Conduct post-trade compliance monitoring, portfolio guideline testing, and issue resolution.
Support trading oversight frameworks, including best execution governance and related compliance practices.
Perform compliance testing, reporting, and remediation tracking to support timely resolution of issues.
Assist with compliance reviews of third-party service providers, including administrators, custodians, legal counsel, and auditors.
Qualifications
Bachelor’s degree is required
6+ years of compliance experience in the financial services industry, including experience with exchange-traded funds, derivatives, alternative investments, and the applicable regulatory landscape
Experience supporting investment company, investment adviser, and NFA or CFTC compliance programs and requirements
Experience supporting regulatory examinations, investigations, or other interactions with the SEC, FINRA, or NFA
Experience evaluating risk and mapping risks and controls across business practices
Able to collaborate with and provide guidance to colleagues across functions and levels
Able to operate effectively in a fast-paced environment
Detail-oriented, with the ability to assess and prioritize multiple projects
Benefits
The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
A lot of that trust is design. When customers tell us why they picked Help Scout over the alternatives, and when they recommend us to someone else, the reason they give most often is that it is easier to use and it feels better to work in. That's why our top source for new customers comes from human and agent referrals. Our user experience is one of the strongest advantages we have, and as Director of Product Design you'll be directly accountable for keeping our quality high as we accelerate our growth.
ABOUT THE ROLE
- Lead our product design team as a player/coach. Manage and develop a small team of experienced product designers and stay close to the work through critique, design reviews, and occasional projects of your own. Your most senior individual contributors carry the most complex design problems; your job is to make sure the whole team's work meets the bar. Set clear expectations for craft and ownership and build a culture where critique and feedback make the work better.
- Turn great design judgment into something that scales. Own the design principles, standards, guardrails, and decision record that make a Help Scout experience feel like Help Scout, so designers, engineers, and AI agents can create high-quality experiences with more speed and autonomy. Your most senior designers author the interaction models and product patterns that sit underneath them.
- Be accountable for our design system as a product. Set the priorities and resourcing for the Help Scout Design System (HSDS), drive its adoption across Product and Engineering, and make it useful and legible to both people and machines, working with the designer who serves as its technical lead for architecture, patterns, and Figma/code parity.
- Own how AI shows up in our product. AI is every designer's job, not one person's. You are accountable for Help Scout's point of view on trustworthy AI experiences: how AI communicates, gives people control, handles mistakes, and moves from assisting customers to acting on their behalf. Your most senior designers lead the design direction and patterns; you make sure that point of view is adopted and applied consistently by every designer, and that it evolves with the product.
- Evolve how design gets done as AI accelerates delivery. Own the operating model: workflows, tooling standards, design debt, how design works with Product and Engineering, and how the capacity AI frees up gets reinvested. Decide which of the practices the team pilots (code prototyping, AI-assisted workflows) become the standard way we work. Your most senior designers shape how AI fits into the design process itself; you make sure that guidance becomes how the team actually works.
- Help shape product direction alongside Product and Engineering. As a member of our Experience Leadership Team (XLT), bring design judgment, customer understanding, and a clear view of where design investment will have the greatest roadmap impact. Carry business context, constraints, and initiative outcomes back to the design team, and bring designers into the forums where direction for their work is being set.
- Decide where design capacity goes. Match designers to workstreams based on business priority. Decide who is embedded where, when someone shifts to a higher-priority problem, and when designers move from horizontal work to a deep, time-bound embed in a single workstream.
- Partner with the Brand Design team in our GTM organization to help ensure design cohesion between marketing and in-app product experiences.
ABOUT YOU
- You're an experienced product design leader who still loves the work. You bring 10+ years in product design, including 3+ years managing designers, and have been accountable for the experience of a product, as well as the people creating it.
- You have exceptional product and design judgment. You care about craft in a way that shows up in the details, can clearly articulate why an experience works, and have experience making complex B2B software feel simple and intuitive.
- You know how to scale great product design. You've built or meaningfully evolved a design system that teams genuinely adopted, and you know how to translate taste and judgment into principles, patterns, and systems others can apply.
- You have a strong point of view on AI and the future of product design. You use AI throughout your own design practice and think deeply about both how AI changes the way products are designed and how to create AI experiences customers can trust.
- You know how to lead senior individual contributors. You've managed principal or staff-level designers, given them real scope, and made them more effective without competing with them for the work.
- You're a deeply cross-functional product leader. You're technically fluent enough to earn the trust of engineers, comfortable using data and customer research to inform your decisions, and skilled at partnering with Product and Engineering on difficult tradeoffs.
- You're an exceptional communicator and remote leader. You make your thinking visible through clear writing and direct feedback, treat words as part of the product experience, and know how to build trust, alignment, and a strong design culture on a distributed team.
Who you'll work with
- Chief Product Officer. You report to the CPO and partner closely with them.
- Chief Revenue Officer. You partner on design cohesion between marketing and product, and on how design shows up in GTM.
- VP of Engineering. You collaborate on how design and engineering work together, on the design system, and on AI-assisted delivery.
- Principal Designer. Our most senior individual contributor reports to you and leads product design direction across workstreams, the design direction for AI experiences, and the technical shape of HSDS.
- Product Designers. A small team of experienced designers embedded in our product workstreams.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Netherlands
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Mechanical)
- Location: Netherlands
- Department: Global Supply Chain
- Reports to: R&D Supply Chain Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (MECHANICAL)
As our Engineering Supply Chain Manager (Mechanical), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build mechanical systems and structures on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items, critical materials and complex parts as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When machining capacity, material availability, special process queues or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical parts and materials you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of mechanical manufacturing processes, materials and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced mechanical engineering teams working on multiple, rapidly evolving hardware projects.
- Identify long lead items, critical raw materials and complex parts as early as possible, and secure them proactively (early orders, material reservation, capacity booking, buffer stock, coating readiness, securing helicoils) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on material availability, components availability and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own project procurement of CNC machined parts, structural elements and composite parts, mechanisms, motors, fasteners, bearings, thermal hardware and raw materials, including related special processes such as heat treatment, surface treatments and coatings.
- Run fast quoting and supplier selection so prototype and builds get their parts and materials on the dates engineering committed to.
- Lead efforts to find alternative suppliers, processes or materials within hours, not weeks, when capacity or material shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Worked closely with machine shops and composite fabricators, special process providers and material distributors, and worked with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of machining, special process suppliers, and material distributors.
- Negotiate priority machine time, expedited processing and shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active projects, including capacity constraints, raw material availability, single-source suppliers, special process bottlenecks and export restrictions and qualify alternatives early.
- Keep purchasing details accurate in the ERP system, with clean traceability and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical parts and materials to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and special processes, and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of direct experience in mechanical sourcing, procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong procurement understanding of machined and composites parts, special processes, engineering materials and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Strong communication, problem-solving, and negotiation abilities.
NICE TO HAVES:
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Engineering Mechanical Background, knowledge of the tools (such as CAD) and technical understanding/background of designs.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with machine shops, fabricators, special process providers and material distributors. Familiarity with rapid-prototyping suppliers and global component marketplaces
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Germany
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Mechanical)
- Location: Munich, Germany
- Department: Global Supply Chain
- Reports to: R&D Supply Chain Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (MECHANICAL)
As our Engineering Supply Chain Manager (Mechanical), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build mechanical systems and structures on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items, critical materials and complex parts as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When machining capacity, material availability, special process queues or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical parts and materials you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of mechanical manufacturing processes, materials and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced mechanical engineering teams working on multiple, rapidly evolving hardware projects.
- Identify long lead items, critical raw materials and complex parts as early as possible, and secure them proactively (early orders, material reservation, capacity booking, buffer stock, coating readiness, securing helicoils) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on material availability, components availability and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own project procurement of CNC machined parts, structural elements and composite parts, mechanisms, motors, fasteners, bearings, thermal hardware and raw materials, including related special processes such as heat treatment, surface treatments and coatings.
- Run fast quoting and supplier selection so prototype and builds get their parts and materials on the dates engineering committed to.
- Lead efforts to find alternative suppliers, processes or materials within hours, not weeks, when capacity or material shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Worked closely with machine shops and composite fabricators, special process providers and material distributors, and worked with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of machining, special process suppliers, and material distributors.
- Negotiate priority machine time, expedited processing and shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active projects, including capacity constraints, raw material availability, single-source suppliers, special process bottlenecks and export restrictions and qualify alternatives early.
- Keep purchasing details accurate in the ERP system, with clean traceability and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical parts and materials to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and special processes, and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of direct experience in mechanical sourcing, procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong procurement understanding of machined and composites parts, special processes, engineering materials and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Strong communication, problem-solving, and negotiation abilities.
NICE TO HAVES:
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Engineering Mechanical Background, knowledge of the tools (such as CAD) and technical understanding/background of designs.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with machine shops, fabricators, special process providers and material distributors. Familiarity with rapid-prototyping suppliers and global component marketplaces
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
ОфисseniorRiyadh, KSA
УдалённоjuniorГеография найма не уточнена
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We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
United States
ГибридSan Francisco; Toronto; New York; Montreal; Seattle