Вакансии

• Source, recruit, and onboard top Forex affiliates, IBs, and media partners. • Negotiate commercial terms (CPA, RevShare, hybrid deals) to maximize ROI.

• Разрабатывать и реализовывать контент-план для Telegram и социальных сетей. • Развивать официальные, партнёрские и реферальные каналы.

Location: Vinnytsia Workplace: onsite Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Продуктам Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі. Ajax Systems має виробництво повного циклу: від генерації ідей та створення прототипів до масового виробництва та продажу по всьому світу. Кожен департамент закриває певну операційну потребу бізнесу в повній мірі. Фахівці компанії залучені на всіх етапах: від виробничої лінії в Україні до логістичного центру в Польщі, звідки продукцію відправляють дистрибʼюторам по всьому світу. У зв'язку з масштабуванням компанії ми відкриваємо вакансію Office Manager на нашу локацію у місті Вінниця. Ми шукаємо відповідального та проактивного фахівця, який забезпечуватиме безперебійну роботу офісу й виробництва та підтримуватиме комфортне робоче середовище для команди. Обов’язки: Проведення щоденних ранкових обходів локацій. Забезпечення безперебійної роботи офісу. Організація та здійснення закупівель для офісу: харчування, меблів, канцелярських і господарських товарів. Організація та контроль оплат орендних платежів і комунальних послуг. Комунікація з представниками бізнес-центрів та зовнішніми постачальниками. Контроль і налаштування кліматичних умов на локаціях. Організація та координація переміщення команд між локаціями. Взаємодія з внутрішніми командами для оперативного вирішення адміністративних питань. Вимоги: Впевнений користувач ПК. Впевнена робота з Google Docs. Знання англійської мови на рівні А2–В1. Розвинені комунікативні навички. Гнучкість та здатність швидко адаптуватися до змін. Орієнтація на якісний результат. Чіткість, структурованість та уважність до деталей. Здатність ефективно працювати в умовах багатозадачності. Ми пропонуємо: Роботу в офісі в місті Вінниця; Офіційне працевлаштування зі стабільною оплатою та всіма гарантіями Дія Сіті резидента; Можливість пропонувати та реалізовувати власні ідеї, які мають вплив на продукт і виробництво; Роботу у вмотивованій команді та zero bullshit culture; Конкурентну заробітну плату; Медичне страхування; Корпоративну англійську мову; Компенсацію профільного навчання; Можливість взяти участь у проєкті бета-тесту систем безпеки Ajax — отримання та тестування нових гаджетів до їх релізу. Ajax Systems — це українська історія успіху, місце неймовірної сили та енергії. Долучайтеся, щоб зробити Made in Ukraine синонімом надійності.

Location: New York, New York WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: We are looking for a proven Outcomes Architects Manager with a strategic and entrepreneurial spirit to join the GTM Team. As the Commercial OA Leader, you will play an important role defining/iterating on our expand motions, providing customer feedback to help share our roadmap, driving increased adoption, owning ongoing value delivery, and and generating expansion revenue to grow our business. You will own the strategy and execution of your team’s segment. The Outcomes Architect team is a new function at Notion that combines RM, CSM and SE capabilities to drive workflow adoption and retention at our customers.   WHAT YOU'LL ACHIEVE: - Increase Team Performance on Adoption, Retention, and Customer Value: Your role centers on up-leveling the team to boost product adoption, retention, customer value, and satisfaction through effective retention strategies and churn prevention in the Commercial segment (note that your team will own a subset of renewals). - Team Leadership and Development: As a leader, you'll recruit, train, and mentor a high-performing Outcomes Architect team that embodies our core values and operational goals. - Data-Driven Insights and Operational Excellence: You will build and refine a consistent KPI/OKR system that enables data-driven decisions to identify risks, trends, and opportunities. - Cross-Functional Collaboration and Partnerships: You will partner with solutions consulting and forward deployed engineers to ensure smooth customer onboarding and continuously refine the customer journey to drive long-term success. You will also bridge the gap between customers and internal teams by channeling feedback into product development, ensuring continuous improvement of the platform. - AI Workflow Adoption: You and your team will drive new workflows and build beside customers to implement them. - Customer Leadership: You will serve as the key extension of your team for high-stakes customer engagements (both internally and externally), such as business reviews.   SKILLS YOU'LL NEED TO BRING: - 5+ years of people management experience for a CS, sales, SE or account management team - Experience with large and strategic customers (experience with Fortune 500) - Experience working with technical stakeholders - Experience driving AI adoption - Can convey complex information to executives clearly and concisely and resolve tradeoffs - Effective communicator across levels and audiences - Strong leadership skills with a focus on empowerment, positive-mindsets, collaboration and ability to inspire a team of direct reports - High ownership mentality - Comfortable with the ambiguity and pace of iteration of an early-stage startup - Growth mindset and thrive in the building stage of a nascent team   NICE TO HAVES: - You have experience using Notion - You've built new CS playbooks or processes - Experience using Gainsight - Experienced in hiring and training talent at scale   Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $225,000 - $275,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring a Customer Activation Manager for Ramp Accounts Receivable https://ramp.com/accounts-receivable, which brings the work behind getting paid into one connected workflow. You will help finance teams make invoicing, follow-up on unpaid balances, payment matching, and accounting handoffs useful and repeatable. You will own the customer-facing implementation and adoption plan, partner with the broader account team and specialists as needed, and help build a clear playbook for future launches. This role is a strong fit for a customer success or implementation professional who understands finance workflows and enjoys creating structure as a product grows. WHAT YOU’LL DO - Discover how customers create invoices, follow up on unpaid balances, match payments, handle exceptions, and update their accounting records. - Choose a practical first workflow with the customer, then lead the plan from setup through first use, training, and repeat adoption. - Align Controllers, AR operators, account teams, and technical partners on prerequisites, responsibilities, decisions, and timelines. - Identify and resolve adoption blockers, and escalate payment-matching or accounting integration issues with clear evidence and context. - Communicate customer progress and value in terms of time saved, visibility, and a more reliable invoice-to-cash process. - Document customer learnings in reusable discovery, onboarding, and handoff practices. WHAT YOU’LL NEED - Roughly 3+ years of relevant experience in customer success, onboarding, implementations, or a related customer-facing role; level is flexible based on experience. - A record of personally leading post-sale implementation or workflow adoption from discovery through first use and continued use. - Ability to map a finance workflow, find manual handoffs or blockers, and turn the findings into a practical customer plan. - Clear communication with finance stakeholders and cross-functional partners, including ownership of next steps and thoughtful escalation. - Comfort working without a mature playbook and improving the process for future customers. NICE TO HAVES - Direct experience with accounts receivable, invoicing, billing, collections, cash application, or payment matching. - Familiarity with accounting software, ERP integrations, or accounting-system handoffs. - Experience in finance software or with finance-led customer implementations. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Полностью создавать контент! • Разрабатывать контент-стратегии.

— Develop SMM strategy and create content (FB, IG, TikTok);

Ищем опытного Affiliate Manager, который возьмёт на себя запуск affiliate-направления нового iGaming-продукта на рынке Бразилии.

• искать и подключать вебмастеров, SEO-партнёров, инфлюенсеров и стримеров; • договариваться об условиях сотрудничества: CPA, RevShare, Hybrid, фикс + бонусы;

Location: Europe Workplace: Remote Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE As a Strategic Customer Success Manager for our Italian-speaking market, you’ll own a book of enterprise accounts across Europe, acting as a trusted advisor who drives adoption, retention and growth. You’ll partner closely with Sales to deliver a seamless onboarding experience and educate clients on a completely new way to create video content. Engaging stakeholders from day-to-day users through to the C-suite, you’ll make sure customers see clear ROI and become true champions of Synthesia. WHAT YOU'LL DO - Reporting to the Director of Customer Success of Southern EMEA and focusing on Italian accounts in Europe - you are energetic, driven, and care deeply about the success of our customers - As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users - You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users - You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite - Ideal for an individual who wants to expand their career with a fast-growing software company WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS - Experience in managing a Book of Business along with KPIs - A track record in managing risk, forecasting, and identifying growth opportunities - Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services - Successfully onboarding new clients and building key relationships in the first critical months and beyond - Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance - Light video editing using the Synthesia platform - Retention and growth of our enterprise clients - Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities - You need to be fluent in Italian and English - You are based in Europe and can sit remote. WE’D BE PARTICULARLY EXCITED IF - Experience at a fast-growing technology company - Familiarity with AI or video tools COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.

Location: Омск Workplace: В офисе Обязанности работать с базой корпоративных клиентов: развитие, сохранение и обслуживание корпоративных клиентов; повышать лояльность и снижать риск оттока; осуществлять контроль дебиторской задолженности; работать с документацией и отчетностью; взаимодействовать с другими подразделениями компании. Требования опыт продаж или сервисной поддержки корпоративных клиентов; желание помогать клиентам в решении возникающих вопросов; высшее образование; нацеленность на результат, вовлеченность и открытость к изменениям. Условия оформление в штат компании; совокупный доход: оклад + ежеквартальная премия 25% по результатам KPI; ДМС с первого месяца работы, включая стоматологию. А еще оплачиваем 50% стоимости полиса ДМС для родственников; график работы 5/2; страхование от несчастных случаев с 1 месяца работы. Материальная помощь в сложных жизненных ситуациях; прием врачей общей практики в офисе. Консультация психологов и программа поддержки сотрудников; отпуск 28 календарных дней + 3 дня за ненормированный рабочий день; компенсация расходов на выбор сотрудника, например, на спорт, ипотеку или питание. Специальные предложения от партнеров и скидки от продуктов экосистемы МТС; мобильная связь за счет компании и льготные тарифы для близких; подписка на онлайн-кинотеатр KION, сервис МТС Музыка, книжный сервис Строки от МТС, безлимитные мессенджеры и соцсети; собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучения для карьерного развития.

• Поиск и привлечение новых affiliate-партнёров. • Развитие собственной партнёрской базы.

Задача заключается в управлении и развитии социальных сетей компании. Требуется специалист, который будет заниматься ведением аккаунтов, создавать контент и обеспечивать активное взаимодействие с аудиторией для повышения узнаваемости бренда и привлечения новых подписчиков.

🔋 Обрабатывать входящие звонки и сообщения из Telegram, Instagram и электронной почты. ✉️ Распределять обращения между менеджерами и контролировать их обработку.

— Поиск и привлечение партнеров, запуск с нуля; — Ведение переговоров, масштабирование трафика;

Ищем русскоязычного Affiliate Manager для развития iGaming-бренда на рынке Бангладеш. — Свободный русский язык (обязательно);

Location: European Union Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Mobile Growth Manager to take full ownership of monetization and retention for our AI LLM chat mobile app on iOS and Android. You will be accountable for how much revenue each mobile user generates and for how long they stay. This is a senior, hands-on role with end-to-end ownership. You own the funnel from store listing to first session, trial, paid conversion, renewal and win-back. You decide what to test, what to scale and what to cut, and you are accountable for the results. We need someone who has grown ARPU and retention on subscription apps, who can run experiments quickly and independently, and who knows how to work within Apple and Google subscription rules. You will manage performance against real revenue data (ARPU, trial-to-paid conversion, ROI D7, retention and cohorts), not vanity metrics. We also work AI-first, and we expect you to use Claude and automation to move faster. KEY RESPONSIBILITIES - Own mobile growth end to end: from store page to paid conversion and renewal, across strategy, experimentation, launch, reporting and documentation. - Deliver a quarterly ARPU target on mobile (set against a measured baseline), through conversion, retention and perceived product value. - Own the paywall and pricing: offerings, packaging, trial and intro-offer structure, price tests by geo, and placement. Run them through RevenueCat or an equivalent. - Own onboarding and activation: shorten the path to the first moment of value and fix drop-offs in the first session and first week. - Build retention and win-back loops: push, in-app messaging, cancellation-save flows and involuntary-churn recovery (billing retries, grace periods). - Own store conversion: ASO, listing and screenshot tests, ratings and review prompts on the App Store and Google Play. - Keep web and app aligned: manage the web-to-app handoff and make sure subscribers get a consistent experience and entitlement across both. - Manage signal quality: subscription and in-app events, attribution and MMP data, and measurement under iOS privacy rules (ATT / SKAdNetwork). - Run a structured experiment process: own the mobile backlog, with a clear hypothesis, target metric and kill/scale rule for every test. Run the A/B tests end to end. - Review sessions daily: find friction, drop-offs and behavioural patterns, and turn them into backlog items. - Build the reporting: Mixpanel dashboards and a weekly report on mobile ARPU, trial conversion, ROI D7 on matured cohorts, 1-hour cancellation and retention. - Own policy compliance: keep paywalls, subscription disclosure, refunds and store listings within Apple and Google rules, with prevention-first checks before launch. - Prototype with AI: use Claude and automation for prototypes, analysis, QA and reporting, and ship the ones that work. - Diagnose drops and spikes quickly and act on them. - Document tests, learnings and playbooks. QUALIFICATIONS MUST-HAVE EXPERIENCE - 5+ years in mobile growth, product growth or lifecycle roles on subscription apps. - Proven, measured ARPU, conversion or retention gains on a live subscription app, on both iOS and Android. - Strong understanding of subscription economics: trials, intro offers, renewals, LTV, payback windows and cohorts. - Hands-on paywall and pricing experimentation (RevenueCat, Superwall or similar). - Hands-on with Mixpanel or an equivalent: funnels, cohorts, custom boards. - Experience with StoreKit and Google Play Billing mechanics: grace periods, billing retries, refunds, cancellation flows. - Experience with MMPs (AppsFlyer, Adjust, Singular or similar) and with ATT / SKAdNetwork-era measurement. - Experience with push and in-app messaging tools and with building retention mechanics. - Working knowledge of ASO and store listing conversion. - Strong experiment discipline: hypotheses, sample sizing, readouts and clean decisions. - Daily use of Claude or other AI tools for prototyping, analysis and writing. - Ownership mentality: you run the funnel with minimal supervision and take responsibility for outcomes. NICE TO HAVE - Experience with AI or consumer-subscription products. - Experience with web-to-app subscription funnels. - Experience coordinating paid acquisition with product conversion, as a partner to a UA lead. - Experience working under strict platform policy (subscription disclosure, ROSCA-type rules). LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Read more about it here: Independent Contractor Agreement https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! LIFE AT RUBY LABS At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe. We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Ramp is hiring Customer Activation Manager for Stack, Ramp's purpose-built AI accounting platform https://ramp.com/stack for accounting firms and in-house finance teams. Its agents follow each team's processes across connected systems to complete reviewable accounting work, from recurring tasks through close and reconciliations. You will help customers identify use cases, translate their accounting process into a practical implementation plan, and build trust in agentic bookkeeping through results, impact, and deployment. You will own the customer-facing path from discovery through adoption, partner with specialists on technical setup, and help shape the playbook as the product grows. This role calls for accounting judgment, experience bringing software or process change to life with customers, and an understanding of agentic workflows. WHAT YOU’LL DO - Learn how each customer handles close, reconciliations, journal entries, exceptions, and review today; identify where Stack and agentic workflows can deliver useful value. - Translate the current process into an implementation plan with clear inputs, owners, dependencies, validation steps, and human review. - Guide Controllers, accountants, and other stakeholders from discovery through first use, training, and repeat adoption; adjust the plan when confidence or usage stalls. - Coordinate with Sales, Customer Success, Product, and other Ramp teams on deployments as well as process, systems, and product improvements - Act as an advocate and expert on AI-assisted accounting work - Turn early customer learnings into reusable discovery questions, launch steps, and adoption practices for the next implementation. WHAT YOU’LL NEED - Roughly 4+ years of relevant experience in customer success, software implementation, accounting systems implementation, finance transformation, consulting, or a related customer-facing role; level is flexible based on experience. - Hands-on accounting fluency: you can explain source data, close or reconciliation steps, exceptions, controls, and sign-off with concrete examples. - Experience translating an accounting or finance workflow into a software implementation or process change, with evidence of what improved. - Ownership of customer or client adoption beyond setup, including stakeholder alignment, training, troubleshooting, and follow-through. - Clear communication with both finance leaders and hands-on accountants, especially when a proposed automation needs validation or a change in scope. - Comfort creating a plan and reusable process when the product and implementation motion are still evolving. NICE TO HAVES - CPA, public accounting, controllership, or accounting advisory experience paired with software implementation or consulting. - Experience with accounting automation, close management, or forward-deployed accounting work. - Familiarity with ERP or accounting-system integrations and the data or permission issues that arise during implementation. - Experience helping accounting teams adopt AI-assisted workflows with appropriate human review. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice