Location: Remote US Nationwide
About the Role
Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states.
This is a build role, not a maintain role. You will inherit real gaps and be expected to close them with process and automation rather than headcount. You will report to our President and Co-Founder and lead the RCM team, which today includes an RCM Manager, a Lead Billing Specialist, and Billing Specialists. You will also partner closely with Finance, Clinical Operations, Product and Engineering, and Credentialing. You will present directly to executives and have clear line of sight into the cash you move.
We will not scale RCM by adding billing headcount in step with claim volume. We are looking for a leader who treats that as a design constraint and gets energized by it.
What You'll Own
AR and denials.
Read an aging report, know where the money is stuck, and fix the root cause, not just the claim. You will build the habit of tracing denials and slow-pay patterns back to the workflow, payer rule, or system gap that created them.
Metrics and reporting.
Run the function off numbers: net collection rate, days in AR, clean claim rate, denial rate, and cost to collect. Give leadership a view of collections they can trust, with definitions that hold up and reporting that does not depend on heroics.
Systems.
Own the EHR, clearinghouse, and billing platform relationships and configuration. Find process gaps and build solutions, including working with Engineering when the fix lives in the product.
Front-end revenue integrity.
Own real-time eligibility and benefits verification at intake, patient responsibility, and estimates. Most denials are created before the session happens. You will influence workflows you don't directly manage, particularly with Clinical Operations, and drive upstream behavior change.
Automation and AI leverage.
Default to eliminating repetitive work. You will identify where automation and AI can take over manual billing, posting, follow-up, and reconciliation work, and put them into production with the right controls.
Cash forecasting.
Be a credible partner to Finance at close, accruals, reserves, and AR allowance. Finance should never have to chase RCM for a number or wonder how it was built.
Compliance.
Adolescent behavioral health billing carries real confidentiality risk in EOBs, statements, and minor-consent handling, on top of HIPAA and payer audit exposure. You will build the operating discipline that keeps us compliant as we scale.
What Success Looks Like
Leadership, Finance, and the executive team trust the NCR numbers, know what is driving them, and see them improve!
AR is understood by payer, age bucket, and root cause, and aged balances are moving in the right direction.
Denial and clean claim rates improve because upstream workflows (eligibility, authorization, intake, documentation) are fixed at the source.
Manual billing work keeps getting simpler or automated, and RCM capacity scales more slowly than claim volume.
Finance gets forecasts, accruals, and reserve inputs on time, with clear assumptions and honest variance explanations.
Clinical Operations and RCM work from shared definitions and a shared view of how clinical workflows affect revenue.
Confidentiality, minor-consent, and audit-readiness practices are documented, trained, and followed.
What We're Looking For
10+ years in RCM, including 5+ years leading RCM teams.
Experience in one or two startups. You have built from square one and stayed flexible as the business changed.
Deep outpatient behavioral health and Medicaid/MCO billing expertise.
Practical, hands-on use of AI and automation to improve how work gets done, and good judgment about where human review still matters.
A track record of standing up reporting, automating manual work, and leading system migrations.
Comfort owning numbers publicly and being wrong out loud when the forecast misses.
Strong executive communication. You can turn a complicated billing finding into a clear recommendation, with the tradeoffs spelled out.
Ability to influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering.
Nice to have:
Experience with school-based, pediatric, or youth behavioral health programs.
Experience billing across multiple states with a multi-state licensed clinician workforce.
Familiarity with BI tools.
Exposure to value-based or outcomes-linked payer contracts.
Compensation and Benefits
The target base salary range for this role is
$175,000
, plus equity and benefits. Actual compensation will depend on experience, location, and internal equity considerations. Placement within the range reflects depth of behavioral health and Medicaid experience, startup build experience, and team size owned.
Generous equity package
Medical, dental, and vision coverage, with Daybreak covering a significant share of premiums for employees and dependents
Flexible unlimited time off, company holidays, and quarterly mental health days
Fully remote work from anywhere in the United States
Location: San Francisco, CA or Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance - so developers can focus on building incredible AI agents, not gluing together infrastructure.
The Gateway sits at the center of modern AI applications, offering:
- A model and tool routing layer with built-in security and cost optimization
- A familiar OpenAI-compatible interface and MCP server
- Unified observability and policy enforcement
- Auto-RAG, tool injection, session summarization, and more
We’re just getting started and we need exceptional engineers to help us build the backbone of the future of agent-based development.
_______________________________________________________________________
WHAT YOU’LL DO
- Set technical direction for core systems powering the AI Gateway 0 the model router, MCP gateway, and control plane - and make sure architectural decisions hold up as usage scales by 10x
- Consistently identify gaps in our infrastructure, process, or tooling before they become blockers, and drive the fix from idea to production
- Take a significant, hands-on role in defining, delivering, and implementing the Gateway's technical strategy, in close partnership with engineering leadership
- Own the hardest, highest-ambiguity problems in the system: dynamic model selection, auto-failover, cost-based routing, and policy enforcement that has to work end-to-end
- Act as the go-to expert for secure credential storage, session summarization, caching, and rate limiting - the capabilities everything else depends on
- Build the infrastructure that lets us, and our customers, evaluate, replay, and backtest agent and LLM behavior with confidence
- Mentor senior and mid-level engineers, and raise the technical bar for the team through code, design review, and example
- Partner with product, design, and leadership to shape not just what the control plane UI does, but where the product goes next
KEY PROBLEMS YOU’LL HELP SOLVE
- Define the unified abstraction layer across diverse model and tool providers (OpenAI, Anthropic, Google, AWS Bedrock) that the rest of the org builds on
- Architect secure, scalable identity and credential vaulting for tool and model access, trusted enough to run at enterprise scale
- Build the infrastructure for real-time and historical analytics of AI agent behavior that leadership and customers both rely on
- Guarantee that policy enforcement and logging work end-to-end - from prompt to tool to response - with no gaps an auditor (or attacker) could find
- Set the bar for developer experience through intuitive APIs and first-class observability
- Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability
_______________________________________________________________________
WHO YOU ARE
Required Qualifications
- 8+ years of backend engineering experience, with a track record of owning production-grade systems at significant scale
- Deep specialization in distributed systems, cloud-native infrastructure, and API design - recognized by peers and cross-functional partners as a go-to expert, not just experienced
- Experience building secure, high-throughput services (gateways, proxies, load balancers, policy engines), and a history of making judgment calls other engineers rely on
- Fluency in Go and/or Rust
- A track record of identifying systemic gaps - in architecture, process, or tooling-— and driving the fix across team boundaries, not just within your own
- A strong product mindset, with real experience shaping technical direction rather than only executing against it
- Comfortable operating with wide latitude: given a problem and significant autonomy in how to solve it, including when and who to pull in
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
BONUS QUALIFICATIONS
- Prior experience with OpenAI, Anthropic, or similar LLM APIs
- Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI)
- Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways
- Understanding of OAuth 2.1, secret management, and cloud IAM systems
- Experience with Kubernetes, Docker, and microservices architecture
- A track record of setting technical standards that other teams or engineers went on to adopt
_______________________________________________________________________
WHY JOIN US?
- Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software.
- Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications.
- Impact at scale: Your work will touch tens of thousands of developers building AI-first applications.
- Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking.
- Remote-first culture: Work from anywhere with a team that trusts and empowers you.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $170,350 – $275,550 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Singapore
Workplace: hybrid
The Role
We are looking for an ambitious, driven Product Manager to join our team. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
As our APAC' Expansion Product Manager
You’ll define the strategic roadmap for Sokin's banking connectivity across APAC, determining which markets we expand into, what capabilities we need, and how our infrastructure evolves to serve our clients' needs.
You'll be responsible for building the business case for market expansion, analyzing client demand, payment volumes, competitive positioning, and regulatory requirements to prioritize where Sokin should establish presence next. This means understanding the specific payment needs of different APAC markets, from ACH requirements to local clearing preferences, and translating those into clear technical and commercial requirements.
Working closely with our Banking Partnerships team, you'll define what we need from banking relationships in each market, then collaborate on sourcing and evaluating potential partners. Once partnerships are established, you'll work with engineering to scope and prioritize integration work, ensuring our technical implementation delivers the speed, reliability, and functionality our product roadmap requires.
You'll own the ongoing performance and optimization of our APAC' banking infrastructure, monitoring transaction success rates, settlement times, and costs across different corridors, then identifying opportunities for improvement. This includes working with operations and engineering to resolve technical issues, evaluating when to add redundancy or alternative routes, and making data-driven decisions about infrastructure investments.
A critical part of this role involves staying ahead of the APACs' payments landscape, tracking developments in instant payment schemes, open banking regulations, and emerging settlement mechanisms, then determining how these trends should influence our strategy. You'll also gather feedback from clients and sales teams to understand where our current infrastructure is limiting growth or creating friction.
Your role as a PM at Sokin:
Define and communicate the product strategy and roadmap aligned to the companies vision and strategy.
Conduct market research to identify customer needs and market trends.
Work directly with a cross-functional team of engineers to deliver value often.
Spent time with customers to discover new product ideas, identify product improvements and validate product solutions.
Collaborate with cross-functional teams including engineering, design, marketing, and sales to understand the value, feasibility, viability and usability of solutions.
Create and manage product roadmaps, ensuring alignment with business goals.
Prioritize product features and requirements based on customer value and business impact.
Work closely with product marketing and sales to launch new products to customers.
Monitor product performance and use quantitative and qualitative insight to drive continuous improvement.
Act as the primary point of contact for all product-related inquiries.
We’d love to hear from you if:
You're excited by building B2B fintech products and have hands-on experience with banks, PSPs, and local payment rails across APAC.
You own your roadmap and can identify problems, make decisions, and drive things forward without waiting to be managed.
You're someone that enjoys getting into the details and understanding the mechanics of your product and the data behind it.
You're a strong communicator and enjoy working in cross-functional teams alongside engineers, designers, and other functions to deliver value to users.
You're comfortable working with financial, risk, and legal stakeholders to design solutions that are user-centric yet compliant.
You have enough technical depth to work closely with engineers and find the best solution to a problem.
You thrive in ambiguous environments and bring structure to them rather than waiting for it.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Dublin, Ireland
Title of role:
Senior Software
Engineer I
(Front-End)
Location:
Dublin, Ireland; Hybrid (2 days in the office required)
Approved Salary Range: €70,000 - €100,000
About the Role
:
Rue Gilt Groupe is looking for a Front-end Senior Software Engineer I to join our Merchandising Engineering team in Dublin, IRE. This is an international team, with members in the United States and Ireland.
Merchandising Engineering owns the systems between buying and selling at Rue Gilt Groupe: product ingestion, catalog and attribution, selling hierarchy and boutique model, scheduled pricing and promotions, and the merchandising operations tooling built on top of all of it. The team is small and senior, primarily backend engineers, with this role as the dedicated front-end owner. We're currently replat forming our commerce stack, which means the team is defining new data models, new integrations, and new tooling rather than maintaining what exists.
We sit at the interface between our merchandising business and our commerce platform: getting bought products into the catalog, structuring how they're categorized and attributed, and building the tools our merchandisers use to plan, price, and launch boutiques every day.
We're in the middle of a replat form. Our legacy ecommerce stack is being replaced with a modern SaaS commerce platform, and the internal merchandising tools that sit on top of it are being rebuilt and revamped. You'd be the front-end owner for that effort: setting the patterns, choosing the structure, and shipping the tools a team of merchandisers relies on every day.
We're also deliberate about how we build. The team uses Claude across the development lifecycle (code, review, documentation, triage) and we invest in making that leverage repeatable: shared skills, repo-level rules, and tooling that connects our AI workflows to the systems we use.
There's no better time to be involved in the technical advancement of e-commerce at Rue Gilt Groupe. We utilize technology, merchandising, and marketing to strategically support our brand partners and inspire members daily. Our approach to retail brings excitement to online shopping and the best-in-class experience that today's customer demands.
Key Responsibilities:
Own front-end architecture for the Merchandising Engineering team: establish patterns, project structure, component and state conventions, and testing standards for a new React and TypeScript codebase.
Set the standard for AI-assisted front-end development on the team: author and maintain reusable Claude skills and repo rules for the new codebase, and define how we use agentic tooling in review, testing, and migration work.
Port, expand, or rebuild our internal merchandising tooling (boutique building, scheduled pricing, catalog and taxonomy management) from a legacy Angular application onto a new commerce platform, retiring legacy pages as you go.
Build data-dense internal UIs: large tables, multi-step workflows, and configuration tools where correctness and speed matter.
Integrate front-end applications against platform APIs and event-driven backend services, working with backend engineers on contracts and data shape.
Operate in an SDLC environment of fail-fast incremental delivery where innovation is a mainstay, and experimentation is encouraged.
Collaborate directly with merchandisers, product management, and engineers across all of our technology teams to turn operational needs into shipped tooling.
Lead by example: raise the front-end bar for a backend-leaning team through code review, pairing, and shared conventions.
About you
At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We're committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.
Experience and Background Needed
:
Bachelor's Degree
desired
, but not
required
5+ years of front-end engineering experience
Deep experience with React and TypeScript; you've structured production applications from the ground up, not just contributed to them
Fluency with AI coding assistants (Claude or similar) as a daily part of your workflow, and judgement about where they help and where they
don't
Experience building the scaffolding that makes AI tooling reliable for a team (prompt libraries, agent skills, repo conventions, MCP or similar integrations) is a strong plus
Comfortable reading and working within Angular (our legacy tooling) and Vue (vendor-provided boilerplate);
expertise
not
required
Experience building internal, data-heavy applications for operational users (admin tools, back-office systems, workflow tools)
Solid grasp of the Node.js ecosystem, build tooling, and CI/CD practices
Experience consuming REST or
GraphQL
APIs; familiarity with event-driven or streaming backends (
e.g.
Kafka) is a plus
Knowledge of design systems and
component
libraries
Experience with a cloud computing platform (AWS preferred)
Experience working in an Agile/Kanban development team
A love of learning and teaching
Fluency in English
Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a collaborative team environment
The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
What We Offer
:
Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. We’ve defined the online treasure hunt through our daily sale events, allowing a large, loyal member base to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. Rue Gilt Groupe operates three complementary sites – Rue La La, Gilt, and Shop Premium Outlets.
Our vision at RGG is to spark delight through daily discovery – we make shopping an occasion to celebrate. At the forefront of fashion and technology, we’re also in the business of sparking delight for our Associates. We inspire each other, our Members, and ourselves to push past the expected – every day. Our culture is rooted in our values, and together we work to demonstrate being Kind, Passionate, Collaborative, Innovative, Tenacious and Empowered.
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, pension scheme, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.
We Encourage You to Apply:
At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications:
We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our
GDPR Applicant Privacy Notice
and
CCPA Applicant Privacy Notice
or contact us at recruitingcoordinator@ruegiltgroupe.com.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Partner Solutions Manager, Strategic Partnerships, you'll own the technical strategy and validation of joint work with GitLab's strategic partners: hyperscalers, artificial intelligence (AI) labs, AI-native companies, and development, security, and operations (DevSecOps) vendors. You'll work with partners, Product, and Research and Development (R&D) to turn partner and customer needs into integrations, influence product design, and build the business case for each joint effort, from the first architecture review to a shipped integration. In this role you will also own the AI model evaluation process with our model partners, working closely with our R&D teams to assess new models ahead of release and ensure GitLab is built on the best-performing models for our customers. Unlike a customer-facing Solutions Architect role focused on adoption, you'll work with partners to make GitLab better. This role has no sales quota or variable pay.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. Our platform doesn't just bring people together-it unites teams and organizations, breaking down barriers and redefining what's possible in software development.
What You’ll Do
Own the end-to-end technical strategy for assigned strategic partners, connecting technical requirements with joint business objectives.
Turn partner technology and roadmaps into integration, architecture, and product opportunities across the GitLab platform, from planning to monitoring and AI agents and model integrations.
Resolve complex technical issues across GitLab and partner systems, including cloud architecture, tool integrations, and AI model and agent evaluation and integration. Build working prototypes to validate concepts with partners.
Manage the end-to-end AI model evaluation process with our model partners, coordinating with R&D to secure early access, align on evaluation criteria and timelines, and translate results into partnership and product roadmap decisions.
Design and facilitate partner workshops, architecture reviews, and cloud financial management (FinOps) sessions, bringing in the right participants and documenting outcomes and next steps.
Build business cases for joint technical efforts, defining expected gains, costs, and resources, and securing agreement from partner managers, R&D, and leadership.
Bring partner requirements and technical feedback into Product and R&D discussions to influence product design and the roadmap.
Coordinate Engineering, Product, FinOps, Finance, Sales, and Marketing with partner technical teams to move joint work from evaluation to delivery.
Track cloud, AI, and DevSecOps developments to advise partnership investment, and share reusable findings through documentation, the handbook, reference architectures, and technical content.
What You’ll Bring
Experience as a Senior Solutions Architect, Partner Solutions Architect, Partner Engineer, or in a similar senior technical role. Experience with technology partners or alliances is strongly preferred.
An end-to-end understanding of the software development lifecycle, continuous integration and continuous delivery (CI/CD), and DevSecOps, with the ability to use GitLab in depth.
Hands-on cloud architecture experience with at least one hyperscaler: Google Cloud, Amazon Web Services (AWS), or Microsoft Azure. Cloud cost or FinOps experience is a plus.
Working knowledge of AI model evaluation frameworks and agent technology, including large language model (LLM) application programming interfaces (APIs), agent frameworks, and Model Context Protocol (MCP), and how they fit into developer workflows.
Experience designing and facilitating technical workshops with senior technical and business stakeholders, and building business cases that scope work, estimate gains and costs, and size resources.
An autonomous, ownership-driven approach: you identify work and move it forward without waiting for a project backlog.
Clear, concise written and spoken communication, adapting technical and commercial trade-offs for audiences from engineers to executives.
Ability to travel about once a quarter and work hours that overlap with Europe, the Middle East, and Africa (EMEA). If you're on the US West Coast, expect to start around 7 a.m. Pacific Time; when the day ends is flexible.
About the team
You'll join Strategic Partnerships and report to the VP, Corporate Development and Strategic Partnerships. The team manages GitLab's relationships with hyperscalers, AI companies, and select DevSecOps companies, acting as the business owner and coordinating work across hosting contracts, product integrations, go-to-market activities, purchasing, and partner-specific marketing. Partner managers and directors lead each relationship; you'll own the technical side across partner types and collaborate with R&D, Engineering, FinOps, Finance, Sales, and Marketing. The role is remote, with Eastern Time preferred and other US time zones possible.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are seeking a highly analytical and collaborative
Product Management
professional to support pricing strategy, product lifecycle management, market analysis, and go-to-market execution. This role will partner closely with Sales, Marketing, Forecasting, Supply Chain, and global factory/HQ teams to drive business growth, improve market competitiveness, and support successful product launches.
The ideal candidate will have experience analyzing sales, market, competitive, and financial data to develop pricing models, business cases, and strategic recommendations. This individual will support new product introductions, monitor product development milestones, manage product data in internal systems, and assist with launch execution. They will also track market trends, competitor activity, supply chain status, and PSI performance to identify opportunities, risks, and growth gaps.
This position requires strong project management skills, advanced Excel and PowerPoint capabilities, and the ability to communicate effectively with cross-functional stakeholders. The successful candidate will be self-motivated, detail-oriented, and comfortable managing multiple priorities in a fast-paced, matrixed environment. Bilingual Korean and English communication skills are required.
This is a contract position.
Responsibilities:
Pricing & Promotional Strategy: Build pricing models, run cost-benefit analyses, and analyze weekly or monthly sales reports to help sales teams win floor space and grow market share.
Product Lifecycle Management: Coordinate new product introductions (NPI), track development milestones, setup product data in internal systems (e.g., Product net), and handle launch execution.
Market & Competitive Analysis: Monitor competitor pricing, product positioning, and market share through store visits and industry data to identify growth gaps.
Supply Chain & PSI Support: Monitor production and shipping logistics, analyze Production-Sales-Inventory (PSI) data by model, and flag supply chain or stock issues.
Cross-Functional Collaboration: Serve as a bridge between local sales, marketing, forecasting, supply chain, and global factory/HQ teams.
Marketing & Training Support: Help the marketing team produce promotional tools, product training modules, and stakeholder documentation.
Education / Experience (Requirements):
Bachelor’s degree in Business, Marketing, Engineering, Finance, or a related field.
2-5 years of experience in Product Management, Sales, Marketing, Business Planning, or related functions.
Strong analytical and problem-solving skills with the ability to interpret market, sales, and financial data.
Experience in product lifecycle management, including planning, forecasting, pricing, and go-to-market execution.
Ability to develop business cases and provide strategic recommendations based on market and competitive analysis.
Strong project management skills with the ability to manage multiple priorities and deadlines.
Excellent communication and presentation skills, with the ability to influence cross-functional stakeholders.
Advanced proficiency in Microsoft Excel and PowerPoint; experience with data visualization and analytics tools is preferred.
Strong collaboration skills and the ability to work effectively in a cross-functional and matrix organization.
Self-motivated, results-oriented, and capable of working independently in a fast-paced environment.
Understanding of consumer electronics, retail channels, and market trends is preferred.
Bilingual (Korean / English)
Recruiting Range
$114,000
—
$119,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Australia - Remote - Queensland
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Customer Success Manager (CSM) acts as a trusted advisor for strategic accounts, driving customer retention, expansion, and satisfaction. Building on foundational customer success practices, the CSM takes ownership of complex accounts, proactively addressing adoption challenges and delivering measurable business outcomes. This role uses advanced knowledge of Tenable’s product suite to develop tailored strategies that align customer goals with the right Tenable solutions. The CSM collaborates across internal teams to resolve escalations, guide advanced product adoption, and ensure alignment between customer objectives and business priorities.
While this is a remote role, the successful candidate must be based in the Greater Brisbane Area, Queensland, Australia, as the role is focused on local customers and involves regular on-site visits.
Your Opportunity:
Lead the onboarding process for high-value or complex accounts, ensuring a seamless transition and establishing a strong foundation for success.
Build and maintain strategic relationships with senior stakeholders through regular on-site meetings, acting as a trusted advisor to align customer goals with Tenable solutions.
Own and deliver renewal and expansion strategies using a structured sales approach, and use metrics like adoption rates and customer satisfaction scores to monitor success and refine approaches.
Proactively monitor customer health metrics to identify risks, mitigate challenges, and implement advanced adoption strategies aligned with customer goals.
Use advanced technical knowledge of Tenable’s product suite to design and implement tailored adoption strategies, ensuring alignment with the objectives of high-value or complex accounts.
Advocate for customers internally by capturing and communicating feedback to influence product roadmaps, service enhancements, and business priorities.
Collaborate with cross-functional teams, including Marketing, Sales, Professional Services, Engineering, Finance, Training, and Support, to align efforts and deliver impactful customer outcomes.
Mentor Associate and Customer Success Managers, providing guidance on best practices, professional growth, and adoption strategies.
Contribute to refining customer success frameworks, tools, and processes by providing feedback and actionable insights from the field.
What You'll Need:
Based in the Greater Brisbane Area, Queensland, Australia, and able to visit customer sites regularly.
Bachelor’s degree or equivalent work experience, with 8+ years in customer-facing roles, including 5+ years in account management, sales, or similar positions focused on customer retention, growth, and engagement.
Proven expertise in managing high-value SaaS or subscription-based accounts, driving adoption and delivering measurable outcomes.
Strong relationship management skills, with the ability to engage senior stakeholders and align solutions to business objectives.
Demonstrated success in meeting or exceeding renewal and expansion targets while maintaining high customer satisfaction.
Deep understanding of Customer Success best practices, including metrics-driven approaches to customer health and adoption.
Exceptional communication (written and verbal), problem-solving, and time-management skills.
Proficiency in tools such as Salesforce.com and Google Workspace, with the ability to learn new technologies quickly.
Ability to manage multiple accounts and priorities in a fast-paced, revenue-focused environment.
Experience mentoring or coaching team members, with a collaborative and team-oriented mindset.
Willingness to travel at least 50% of the time, typically a few times per quarter, to support customer engagements or attend business events such as Sales Kickoff or training sessions.
#LI-Remote #LI-
#LI-KM1
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
We’re building a near real-time streaming data platform on Kafka and Flink that turns operational data from across the business into canonical, contract-validated models, serving both operational applications and agentic workloads. We seek a Senior Data Engineer to build, extend, and operate it, owning the platform in production against its latency and throughput SLOs. This is a hands-on role with meaningful ownership of a live production platform.
You are self-driven, calm under production pressure, and comfortable owning streaming systems in a regulated environment.
You Will:
Share full-lifecycle ownership of the streaming platform - architecture, implementation, production operations.
- Run the platform in production: own latency/throughput SLOs, monitoring and alerting (e.g. Datadog) - including replays, per-source backfills, connector-failure recovery, Flink checkpoint/savepoint recovery, dead-letter triage, and tuning for spiky load from batch-driven upstream sources.
- Build and extend streaming pipelines that ingest CDC events from OLTP databases and SaaS sources into canonical, contract-validated form, and define standards to govern changes to them over time.
- Transform and enrich in Apache Flink, including stateful processing and cross-stream joins that correlate events into unified lifecycle entities, with event-time handling for late and out-of-order data.
- Enable secure, governed data access over PHI: classification and row/column controls applied as data is served to consumers, in partnership with Security and Compliance.
- Make it reliable and observable: idempotent/replayable pipeline design, data-quality validation, runbooks, and observability the broader data team can rely on.
- Provision as code: define the platform (streaming, processing, storage, and catalog services on AWS) in CDK with CI/CD for data pipelines, and right-size for cost against the latency SLO.
- Partner across teams: work with upstream producers on source changes and contracts, with downstream consumers on access and data needs, and with stakeholders to turn requirements into what the platform delivers.
- Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented.
You Bring:
- 6+ years building and operating production data systems, including demonstrated ownership of streaming or event-driven pipelines - on-call, incident response, SLOs, runbooks, and recovery, not just development.
- Deep, production experience with Apache Kafka (MSK preferred) - partitioning, consumer groups, idempotent semantics, Kafka Connect, and replay/backfill under load.
- Strong, hands-on production experience with Apache Flink or a comparable stateful stream processor, in Java or another JVM language - state management, checkpointing, watermarks, and exactly-once sinks.
- AWS-native data engineering across streaming, processing, storage, and catalog services (e.g. MSK, EMR, Glue, S3, Athena), with infrastructure-as-code - AWS CDK (preferred) or Terraform - CI/CD for data pipelines, and cost awareness.
- Comfort debugging distributed data pipelines (consumer lag, data skew, backpressure, checkpoint failures, late/out-of-order events) with observability tooling (e.g. Datadog/CloudWatch).
- SQL and Python, and experience building and consuming REST APIs.
- An AI-forward engineering mindset, with demonstrated hands-on use of AI-assisted and agentic development tools, an opinion on where AI adds value (and where it doesn’t), and an understanding of agentic data consumption patterns of trusted operational data - including context management, lineage, provenance, permissions, freshness.
- Change data capture and open table formats - CDC (e.g. Debezium) plus Iceberg or Delta Lake: schema evolution, partitioning, and table maintenance.
- Data contracts and schema governance - schema registries and technical metastore (e.g. Glue Data Catalog, Unity Catalog), compatibility rules, Avro or Protobuf, and dead-letter handling.
- Degree in Computer Science, Information Systems or another quantitative field, and comfort on the command line / a Unix-based OS (we are 100% Mac+Linux at Gravie).
- Excellent communication skills and demonstrated success in driving results through influence and collaboration.
Extra Credit:
- Health insurance domain knowledge, including HIPAA Protected Health Information (PHI) and compliance frameworks governing it.
- Familiarity with serving data to AI and agentic consumers - exposing canonical data as low-latency context or inputs for automated/agentic workloads.
- Experience with a governance & data discovery catalog (e.g. Atlan, Alation, Collibra).
- Previous venture-backed start-up company experience.
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
The role / impact
As the Workplace Lead in San Mateo, you are the Workplace Experience function for one of Xero's most strategic and visible hubs. In this senior, hands-on role, you will set the operational standard, advise the San Mateo leadership team on space design and ways of working, and ensure the office is a vibrant environment worth attending.
Your impact extends beyond the local site as part of a globally distributed team transforming toward an AI-native operating model. You will actively test AI tools, automate workflows, and leverage workplace data to turn insights into recommendations, directly shaping how workplace operations evolve across Xero's global footprint.
The team / how they connect
You will join a lean, globally distributed Workplace Experience team that collaborates closely on systems, standards, and vendor partnerships. Locally in San Mateo, you will act as the primary operational point of contact for the leadership team while partnering with the broader People Experience team to deliver moments that foster connection and culture. Together, the team shares expertise across regional and global workstreams to build consistency and continuous improvement.
The team is currently working on / Initially, you will focus on
- Automating day-to-day administrative workflows and workplace operations using artificial intelligence tools and templates.
- Managing key local vendor relationships across facilities management, cleaning, catering, and security to maintain service level agreements.
- Analysing workplace metrics, including occupancy, utilisation rates, and vendor cost-per-head, to guide strategic investment decisions.
- Managing ISO 27001 compliance and health, safety, security, and environment requirements to keep the site audit-ready.
Where and how you can work
This role is based in our San Mateo office. We offer a hybrid working arrangement that combines the flexibility of working from home with dedicated in-office collaboration days to build connection and community[cite: 1, 2, 7].
Here are some of the things we are looking for
- A strong background in workplace or facilities management, with a track record of operating autonomously in local markets.
- Proven experience in managing vendor performance, enforcing service level agreements, and conducting structured reviews.
- Active experience using artificial intelligence tools and workplace technology platforms, such as visitor management, access control, and desk booking systems.
- Skill in interpreting workplace data to generate actionable recommendations for leadership rather than standard reporting.
- Commercial acumen with experience managing operational budgets, tracking actuals against forecasts, and building financial cases for change.
- Familiarity with health, safety, security, and environment standards alongside information security compliance frameworks such as ISO 27001.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in: $108,500 – $135,600 USD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Berlin
Workplace: OnSite
About Peec AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
About the role
We're looking for a GTM Enablement Manager to help our sales team ramp faster, sell better, and win more deals. You'll own how our Account Executives and SDRs are onboarded, trained, and coached, and make sure they have the playbooks, content, and market knowledge they need in every deal. You'll work closely with Sales leadership, RevOps, Product Marketing, Product, and Customer Experience.
This role is for someone who holds a high bar on execution and moves fast. We use AI to speed up our GTM work, and we expect you to do the same. We also expect you to be the person who catches generic, low-effort output before it reaches a customer. Our brand and our customer experience matter too much to ship anything less than excellent.
What you'll do
- Own onboarding for new Account Executives and SDRs: build a structured ramp program with clear milestones and certifications that gets new hires productive fast
- Design and deliver ongoing training on our product, the AI search market, our sales methodology, and competitive positioning, for new and tenured reps alike
- Embed our sales process into day-to-day execution: train and coach reps on qualification, stage exit criteria, mutual action plans, trial management, and negotiation
- Standardize SDR-to-AE and Sales-to-CX handoffs, with clear expectations for qualification, documentation, and ownership
- Partner with Product Marketing, who own core positioning and messaging, to translate these into practical sales playbooks, training, and customer-facing materials: discovery guides, talk tracks, objection handling, battle cards, email templates, decks, one-pagers, proposals, and case studies. Work with Design to keep them accurate, on-brand, and easy for reps to find
- Coach reps alongside sales managers: review calls, run role plays, and use call and deal data to spot skill gaps and sharpen messaging
- Run competitive intelligence: track what competitors ship and say, turn it into battle cards and training reps use in live deals, and flag what matters to Product and leadership
- Measure what works: track ramp time, win rates, conversion, and content usage with RevOps, report on the impact of enablement programs, and cut what isn't working
- Drive adoption of our sales tools (HubSpot, call recording, and AI tools), and build workflows and automations that save reps time
- Translate new features and market shifts into training and materials within days, not weeks, so Sales, CX, and Growth all work from the same story
What we're looking for
- 3 - 5 years in GTM or sales enablement, sales training, or a similar role at a fast-growing B2B SaaS company
- A track record of designing and running onboarding and training programs with measurable results, such as shorter ramp time or higher win rates
- Strong facilitation and coaching skills: you can run an engaging workshop, give direct feedback on a call recording, and adapt to reps at different experience levels
- Working knowledge of modern sales methodologies such as MEDDPICC, Challenger, or Command of the Message, and experience building one into training and process
- Data-driven and comfortable with tools: you work confidently in a CRM (HubSpot ideally) and call recording software, turn performance data into training priorities, and have built workflows and automations
- Strong stakeholder management: you work across Sales, RevOps, Product Marketing, Product, and CX with different goals, and keep reps up to date on process and product changes without slowing anyone down
- Strong product sense: you pick up a technical product and a new market quickly and can explain both simply
- Clear judgment on AI-generated content: you use AI to move faster, you know when it makes the work worse, and you push back when quality slips
- A strong eye for quality: you notice off-brand colors, inconsistent fonts, and misaligned elements, and you're comfortable making clean edits in Figma, Google Slides, or similar
- Proven ability to prioritize in a fast-moving environment, where priorities change weekly
- An ability and willingness to travel between our two offices (New York and Berlin) once a quarter
- Excellent written English. You write clearly and cut anything that doesn't earn its place
Bonus points
- Prior quota-carrying experience as an Account Executive or SDR
- Experience with an enablement platform or LMS, such as Highspot, Seismic, or WorkRamp
- Some exposure to SEO, GEO, or marketing tech, or the curiosity to get up to speed quickly
- Experience building competitive intelligence or a customer story program from scratch
- Experience at an early-stage company during a period of rapid scale
- Fluent German, French, Spanish, or a Nordic language
What we offer
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
Location: United States
ABOUT THE ASSIGNMENT
The Contract Lead R&D Technician facilitates daily workflow and task allocation for technical builds, setting operational priorities and assigning tasks based on dynamic project needs. This hands-on role actively supports the assembly, integration, and troubleshooting of complex AUVs and electromechanical systems while rigorously adhering to all safety protocols. The contractor serves as a primary technical point of contact, interfacing regularly with engineering teams to provide vital technical feedback and progress updates, and aligning with production stakeholders to meet milestone requirements.
WHAT YOU’LL DO
· Contribute to all stages of the vehicle product development and manufacturing life cycle, providing technical feedback to the engineering team.
· Build, integrate, and test complex electro-mechanical assemblies into world-class AUV systems.
· Apply competency in the use of hand tools, assembly tooling, and general manufacturing equipment.
· Complete necessary transactions in computer production systems (MES, NetSuite, JIRA) on a daily basis.
· Provide technical guidance, knowledge transfer, and process support to operators as needed.
· Maintain focus and momentum to drive milestones to on-time completion.
· Manage multiple priorities, organize build workflows, and meet scheduled project deadlines.
· Interface with the Production Supervisor and collaborate with other technicians, providing day-to-day technical task coordination for the production and delivery of various commercial and development products.
· Apply advanced knowledge and skills in hardware assembly, troubleshooting, and repair during manufacturing operations.
· Coordinate workflow priorities for operators to achieve target on-time delivery goals and ensure project milestones stay on schedule.
· Participate in 5S and continuous improvement initiatives; provide constructive feedback on ways to optimize the assembly process.
· Foster a collaborative working environment that supports technical excellence, knowledge sharing, and cross-functional support.
REQUIRED QUALIFICATIONS
· 7+ years of electronics experience in an R&D/prototyping environment.
· Demonstrated ability to execute complex R&D tasks independently with minimal direct oversight.
· Extensive experience building and troubleshooting cables, harnesses, and connectors.
· Proficiency in soldering, crimping, and mechanical cable assembly.
· Working knowledge of the product life cycle (NPI to scaled production) and LEAN manufacturing principles.
· Highly organized, dependable, and detail-oriented with strong written and verbal communication skills.
· Familiarity reading and interpreting electrical schematics and component drawings.
· Hands-on experience with standard electronics test equipment (power supplies, electronic loads, oscilloscopes, function generators, DAQ systems, and measurement sensors).
· Ability to adapt quickly between tasks and balance concurrent technical priorities in a fast-paced environment.
· Eligibility to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Experience with machining, sheet metal fabrication, and 3D printing.
· Demonstrated ability to collaborate effectively across cross-functional engineering and manufacturing teams.
· Experience testing items ranging from small integrated electronics assemblies to large vehicle structures.
· Experience building test setups and executing test procedures to validate design iterations.
· Prior material handling/hoisting experience or MA state hoisting license (overhead gantry, rigging).
· Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater systems).
Contract Rate:
$41.00 – $54.00/hr (dependent on experience)
Location: United States
We are seeking an experienced Contract Pressure Vessel Test Technician to operate and maintain the on-site hydrostatic test chamber, executing pressure testing on sealed vessels, housings, and pressurized components utilized in autonomous underwater vehicles (AUVs). These undersea platforms are flooded vehicle architectures, requiring electronics and water-sensitive subsystems to be housed inside individually sealed, pressurized enclosures.
This contract engagement is responsible for validating the structural integrity and watertight sealing of these enclosures before integration into production hardware. The contractor will set up and execute technical test procedures, record and monitor pressure data, generate documentation packages, and interface directly with production and engineering stakeholders to confirm parts meet strict engineering specifications.
SCOPE OF WORK (CONTRACT DELIVERABLES)
· Hydrostatic Test Execution: Set up, operate, and monitor the hydrostatic test chamber to perform pressure testing on sealed vessels, housings, and related components. Follow established procedures to pressurize components to specified proof levels, maintain dwell times, and continuously monitor for pressure decay or leakage.
· Test Setup and Fixturing: Prepare test articles by installing necessary fittings, plugs, seals, sensors, and fluid interfaces. Verify fixture and test setups prior to pressurization. Maintain and stage testing fixtures, high-pressure tooling, and supporting hardware.
· Inspection and Anomaly Identification: Visually inspect components before, during, and after test sequences for leaks, seal degradation, weld flaws, structural
anomalies, or other non-conformances. Accurately document and isolate all non-conforming conditions.
· Data Recording and Quality Documentation: Maintain rigorous records of all test parameters, cycles, results, and observed conditions. Complete test logs, formal reports, and quality system documentation in accordance with standard operating procedures. Interpret precision pressure gauges and sensor data to ensure testing integrity.
· Equipment Maintenance and Calibration Tracking: Perform routine preventative maintenance on the chamber, pumps, valves, high-pressure lines, and instrumentation. Flag equipment requiring repair, overhaul, or recalibration.
· Safety and Environmental Compliance: Maintain strict compliance with safety guidelines governing high-pressure pneumatic and hydrostatic operations. Maintain clean and organized test bays, and promptly report any process anomalies or equipment hazards.
· Cross-Functional Collaboration: Interface with production teams, quality assurance, and engineering personnel to align test schedules, communicate test outcomes, and assist in root-cause isolation for failed units. Provide technical feedback regarding recurring build anomalies or design considerations.
· Process Improvement Support: Contribute technical input to improve test documentation, fixturing design, cycle times, and chamber throughput.
REQUIRED QUALIFICATIONS
· 4+ years of hands-on experience in testing, inspection, or manufacturing assembly environments.
· Demonstrated experience with high-pressure testing (hydrostatic or pneumatic), leak detection methods, or comparable quality-verification testing.
· Proficiency in reading and working directly from technical documentation, engineering drawings, and detailed test plans.
· Strong procedural discipline and attention to detail when executing tests and recording empirical data.
· Demonstrated mechanical aptitude working with high-pressure systems, pumps, high-pressure fittings, fluid manifolds, and instrumentation gauges.
· Effective technical communication skills, both written and verbal, for documenting test reports and conveying results to engineering teams.
· Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Background in maritime, aerospace, or defense manufacturing environments.
· Hands-on experience with hydrostatic proof, leak, or burst testing of sealed electronic enclosures or pressure hulls.
· Familiarity with subsea robotics, AUVs, UUVs, or marine equipment.
· Active or prior VT (Visual Testing) or PT (Penetrant Testing) inspection credentials.
· Experience utilizing ERP or MES platforms for work order tracking and test data logging.
· Current or previous certifications in overhead crane operation, rigging, or confined spaces.
· Technical certificate, trade diploma, or Associate degree in a relevant technical or mechanical discipline.
Contract Rate:
$28.00 – $37.00/hour (commensurate with demonstrated skills and experience)
Location: United States
ABOUT THE JOB
We are looking for an Electronics Technician to join our team in Quonset, RI on a contract basis to support our Dive-XL platform. In this role, you will be working on cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will play a key role in delivering our AUVs to our customers by working hands-on with our engineering team in a multi-disciplinary environment to scale our AUV production globally. This role will include building complex electromechanical assemblies.
WHAT YOU'LL DO
· Work within a team of multidisciplinary engineers and operations personnel on pressure vessel fabrication and assembly as part of overall AUV production integration
· Fabricate complex wire harnesses, solder electronic modules (including PCBAs), and modify COTS components
· Perform configuration tasks to flash/load correct SW/FW versions onto devices
· Build, test, and integrate complex electrical assemblies into our world-class AUVs
· Design, prototype, and scale manufacturing jigs and fixtures to improve build and test efficiency
· Follow detailed electrical and manufacturing documentation to build to engineering specifications
· Help develop, document, and improve the pressure vessel production process
· 5S work areas, perform part inspections, close out work orders, and follow safety best practices
· Support management of tools, equipment, and lab supplies (maintenance, calibrations, raw material stock)
· Potential for travel offshore to support operations team as needed under the contract scope
REQUIRED QUALIFICATIONS
· 4-12 years of relevant electronics technician experience in fields such as Robotics, Defense, or Avionics
· Capable of carrying out detailed electro-mechanical assembly work with tight-tolerance components/enclosures and complex wire routings
· Familiarity with electrical engineering principles and concepts
· Full understanding of the manufacturing life cycle
· Experience working off of technical documentation, electrical schematics, and engineering drawings
· Commitment to a high-quality product and strong sense of personal accountability
· Ability to perform electrical debug including use of tools such as a digital multimeter, oscilloscope, etc.
· Extremely organized and detail-oriented
· Excellent verbal & written communication skills
· Strong sense of urgency and enthusiasm
· Eligible to obtain and maintain an active U.S. Secret security clearance
PREFERRED QUALIFICATIONS
· Experience in sub-sea robotics (AUVs, UUVs, underwater equipment)
· Experience working with electrical systems up to 400VDC
· Experience working in avionics
· Subsea cable splicing or fabrication experience
· Experience with pressure vessels and/or pressure systems/equipment
· IPC 610 and/or 620 Certification
· Prior experience working with JIRA, Teamcenter (PLM), or NetSuite (ERP) or equivalent
· Experience with low volume/high mix manufacturing
CONTRACT TERMS
This is a contract (non-FTE) position with compensation paid on an hourly basis. Contract duration, renewal, and scope will be defined per the terms of the engagement agreement.
US Hourly Range
· 4–8 years of experience: $28 - $37/hour
· 8–12 years of experience: $32 - $42/hour
Hourly rate will be tailored to your individual qualifications, including job-related knowledge, skills, education, and experience, consistent with contract pay practices.
Location: United States
ABOUT THE ASSIGNMENT
We are seeking an experienced Contract Manufacturing Test Technician to support operations in Quonset, RI. In this engagement, you will work hands-on with cutting-edge technology aimed at advancing the state-of-the-possible in subsea robotics. You will support customer delivery milestones by interfacing with the engineering and operations teams in a multidisciplinary environment to assist in scaling AUV production. This contract scope focuses on executing tests on complex electromechanical assemblies and integrating verified hardware into final platforms.
SCOPE OF WORK (DELIVERABLES)
· Collaborate with multidisciplinary engineering and operations personnel on pressure vessel assembly and testing as part of overall AUV integration milestones.
· Perform device configuration tasks, including flashing and loading specified SW/FW versions onto target hardware.
· Build, test, and integrate complex electrical and mechanical assemblies into AUV systems.
· Execute detailed subsystem End-of-Line (EOL) tests according to prepared test procedures and documentation.
· Conduct incoming quality inspection testing on printed circuit board assemblies (PCBAs).
· Troubleshoot, diagnose, and repair electrical, electronic, and integrated circuits down to the component level.
· Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
· Maintain 5S standards across test benches/work areas, conduct physical part inspections, close out assigned work orders, and adhere strictly to facility safety protocols.
· Assist with equipment upkeep, calibration tracking, tooling organization, and lab inventory maintenance.
· Provide potential travel support for offshore field operations, testing, or vessel trials as project requirements dictate.
REQUIRED QUALIFICATIONS
· Solid technical background in electronics within relevant industries (Robotics, Defense, Aerospace, Avionics).
· Proven track record of preparing, setting up, and executing rigorous test procedures with high attention to detail.
· Working knowledge of core electrical engineering concepts and circuit theory.
· Proficiency in reading and working directly from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
· Demonstrated commitment to hardware reliability, test integrity, and personal accountability for deliverables.
· Hands-on proficiency with standard electrical test equipment (DMMs, oscilloscopes, benchtop power supplies, function generators, etc.).
· Strong organizational, documentation, and detail-oriented technical execution skills.
· Clear and effective written and verbal communication skills.
· Ability to work independently with initiative, adaptability, and high drive toward project deadlines.
· Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater equipment).
· Demonstrated experience safely handling electrical systems operating up to 400VDC.
· Hands-on subsea cable splicing, potting, or custom harness fabrication experience.
· Experience with hydrostatic test setups, pressure vessels, and/or high-pressure pneumatic/hydraulic systems.
· Current or past IPC-A-610 and/or IPC/WHMA-A-620 certifications.
· Familiarity with low-volume, high-mix (LVHM) or prototype-to-production manufacturing environments.
CONTRACT HOURLY RATES
· $25.00 – $37.00/hour (commensurate with demonstrated skills and experience)
Location: United States
ABOUT THE ASSIGNMENT
We are seeking a Contract Manufacturing (Vehicle Integration) Technician to support operations in Quonset, RI. In this engagement, you will collaborate hands-on with the engineering team across a multidisciplinary workflow to deliver world-class AUV systems. This assignment focuses on assembling complex electromechanical systems and integrating them into final operational hardware.
SCOPE OF WORK (DELIVERABLES)
· Collaborate with a multidisciplinary team of engineers and technical specialists on AUV assembly and integration efforts.
· Build, integrate, and test complex electro-mechanical assemblies into advanced AUV platforms.
· Route, install, and service high-reliability cabling and wiring harnesses.
· Design, prototype, and build manufacturing jigs and fixtures to improve build quality and test efficiency.
· Fabricate and modify machined parts and COTS (commercial off-the-shelf) components as needed.
· Support all phases of the vehicle development and manufacturing lifecycle, providing direct technical feedback to engineering.
· Assist in developing, documenting, and optimizing assembly and build workflows.
· Support the organization, maintenance, and flow of on-site manufacturing areas.
· Provide potential offshore travel support for field operations and testing as required.
REQUIRED QUALIFICATIONS
· 3+ years of relevant mechanical/assembly experience (automotive, marine, aerospace, or industrial equipment).
· Familiarity with standard fabrication processes, basic hand and power tools, and plastic/metal component manufacturing.
· Demonstrated ability to work collaboratively, professionally, and cross-functionally.
· Solid foundational understanding of hardware manufacturing life cycles.
· Demonstrated experience working from technical documentation, work instructions, and engineering drawings.
· Commitment to high build quality and personal accountability for deliverables.
· Hands-on experience assembling, maintaining, and troubleshooting electromechanical systems.
· Highly organized, detail-oriented, and dependable.
· Strong verbal and written technical communication skills.
· High level of initiative, adaptability, and focus on meeting project timelines.
· Eligible to obtain and maintain an active U.S. Secret security clearance.
PREFERRED QUALIFICATIONS
· Prior experience in subsea robotics (AUVs, UUVs, or marine/underwater systems).
· Prior material handling/hoisting experience or MA/RI state hoisting credentials (overhead gantry, rigging).
· Experience working safely around electrical components up to 400VDC.
· Proficiency with electrical debugging and test equipment, such as digital multimeters.
· Manual/CNC machining and/or 3D printing experience.
CONTRACT HOURLY RATES
$25.00 – $37.00/hour (commensurate with demonstrated skills and experience)
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor – CPT-11370 Customer Service & Operations Coordinator/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established electrical contractor serving residential and commercial customers in Ottawa, Canada is seeking a full-time Customer Service & Operations Coordinator to provide front-office customer service and back-office administrative support.
The VA will provide consistent phone coverage throughout the business day, receive and process new leads, gather customer information, coordinate sales appointments and site visits, and follow up with customers throughout the service process. The role will also support repeatable operational workflows such as permit applications and final inspection coordination.
The client is primarily seeking a candidate with strong customer service and administrative/office support experience. Previous construction or home services experience is a plus but is not required, as the client is prepared to train the VA on its electrical-specific processes and terminology.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Service & Lead Management
Answer inbound customer calls throughout the scheduled shift
Receive and process new leads from phone, email, and online submissions
Gather initial customer and project information
Follow up with customers to collect additional information when required
Maintain accurate customer and lead records
Provide professional and responsive customer service
Escalate technical electrical questions to the appropriate internal team member
Record the customer's property address, specific service needs, and requested urgency.
Prioritize and escalate urgent leads to the appropriate team member.
Scheduling & Sales Coordination
Coordinate sales calls, site visits, and assessments
Schedule appointments based on sales team and customer availability
Follow up with new leads and prospective customers
Support outbound calling and appointment setting as the role develops
Maintain organized follow-up activities within company systems
Coordinate customer, sales team, and inspector availability to minimize scheduling conflicts.
Offer specific callback times when following up with leads.
Follow up according to the company's established lead-contact schedule.
Post-Service Customer Care
Follow up with customers after completed work
Thank customers for their business and confirm satisfaction
Request customer reviews using approved processes
Track outstanding post-service follow-ups
Escalate customer concerns when necessary
Permits & Inspection Coordination
Prepare and submit repeatable electrical permit applications following established procedures
Maintain accurate permit records and status information
Coordinate final inspections between customers and inspectors
Follow up on outstanding permit or inspection requirements
Maintain organized documentation for completed projects
Verify that required signatures, documents, and approvals are complete before advancing permit-related processes.
Administrative Support
Perform general data entry and back-office administrative tasks
Maintain accurate information within Simpro and other company systems
Assist with email and documentation management
Support recurring operational workflows
Complete additional administrative projects as assigned
Review and suggest improvements to existing workflows to simplify processes and improve documentation.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous customer service experience required
Administrative or back-office support experience required
Experience answering business phone lines and communicating directly with customers required
Scheduling or appointment coordination experience preferred
CRM or field service management software experience preferred
Construction, electrical contracting, home services, or project coordination experience is a plus but not required
Strong written and verbal English communication required
Native or near-native English speaking ability required
IDEAL CANDIDATE PROFILE
Excellent customer service and phone communication skills
Professional, friendly, and confident speaking with customers
Highly organized with strong follow-through
Comfortable balancing phone coverage with administrative work
Proactive and able to work independently
Detail-oriented when handling customer and permit information
Comfortable learning technical terminology and repeatable construction processes
Able to transition between customer-facing and back-office responsibilities throughout the day
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Simpro (training provided)
Pipedrive (training provided)
Quo VoIP (training provided)
Microsoft Outlook
Microsoft 365
Slack
CRM / Field Service Management Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM – 4:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 8:00 AM – 4:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English-Speaking Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоSan Francisco, CA or Seattle, WA
ГибридSingapore
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоseniorRemote, Canada; Remote, United States; The role is remote, with Eastern Time preferred and other US time zones possible; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисleadNew York, NY
ОфисleadSan Francisco, CA
Englewood Cliffs, NJ
Australia - Remote - Queensland; While this is a remote role, the successful candidate must be based in the Greater Brisbane Area, Queensland, Australia, as the role is focused on local customers and involves regular on-site visits
УдалённоseniorГеография найма не уточнена
ГибридleadГеография найма не уточнена
ОфисBerlin
leadUnited States
United States
United States
United States
United States
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW