Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Product Specialist — Trust, Identity & Compliance
About the job
This position is needed to architect and validate Twilio’s most complex, highest-impact, multi-product opportunities by translating Twilio’s portfolio into secure, scalable, and executive-ready architectures.
You will operate as the regional technical authority for your specialty, partnering tightly with Generalist Solutions Engineers (SEs) and Account Executives (AEs) while engaging Enterprise Strategists and Value Engineers to accelerate outcomes. You’ll also serve as a key bridge between GTM and R&D—codifying repeatable architecture patterns, elevating field capability, and influencing roadmap through formal interlocks.
Responsibilities
In this role, you’ll:
Architect and validate end-to-end, multi-product solutions that fit into customer ecosystems—often across multiple teams, regions, and lines of business.
Lead technical discovery, solution mapping, and validation strategy (workshops, demos, POCs) to remove architectural risk and secure stakeholder alignment.
Scope and validate architectures with emphasis on:
Build and deliver exec/architect-ready presentations that communicate tradeoffs, implementation path, and long-term platform vision.
Document customer patterns, technical shifts, and competitive signals; synthesize into actionable product feedback.
Drive influence via Product & R&D interlock, GTM product escalations, and PDLC feedback mechanisms.
Act as a visible thought leader (internal/external) on trust, identity, security, fraud, and compliance trends—shaping Twilio’s point of view and technical narrative.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Demonstrated ability to lead and win complex, multi-stakeholder solutions cycles (discovery → architecture → validation → proposal support).
7+ years progressive presales experience (solutions engineering, sales engineering, or specialist overlay), including complex solution architecture.
4+ years depth in at least one trust-related domain (identity verification, authentication, security, fraud/abuse, compliance), including:
Strong executive communication skills: ability to influence C-level and senior technical audiences with crisp architecture narratives and tradeoffs.
Proven ability to build durable cross-functional partnerships (Sales, SE leadership, Product, Engineering, Marketing) and drive outcomes through influence.
Experience capturing and communicating customer requirements and trends to influence product strategy/roadmap.
Desired:
Experience operating as a regional technical authority (standard-setting, coaching, asset creation) rather than only deal-by-deal support.
Track record building repeatable architectures/plays that scale across teams.
Experience partnering deeply with Product/PMM on positioning, roadmap feedback, and launch readiness.
Familiarity with adjacent trust capabilities such as encryption/key management concepts, audit logging, incident response, A2P/10DLC considerations, and data residency architectures.
Experience across multiple product areas within a platform/API company; comfort stitching together messaging/voice/contact center/data capabilities into unified solutions.
Location
This role will be remote and based in the US.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 11, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
The Senior Network Engineer leads Wizards of the Coast's enterprise network — datacenters, corporate offices, studios, and AWS cloud. Our stack runs on a Juniper/Mist campus fabric, a Palo Alto Networks security edge, and cloud-native AWS connectivity. You'll set technical direction, drive complex initiatives end to end, and mentor the broader team. Come help us build the future of network operations.
What You'll Do:
Own the architecture, build, and roadmap for our Juniper/Mist campus and branch infrastructure, and lead its evolution across sites and business units.
Lead the Palo Alto Networks security stack, from policy architecture to secure-by-design standards across teams.
Own end-to-end AWS cloud network implementation — VPC, Transit Gateway, Direct Connect/VPN, Route 53 — and hybrid connectivity, including BGP, OSPF, and SD-WAN traffic engineering at scale.
Drive automation and AI adoption across network operations, from config deployment to AI-powered monitoring, observability, and root-cause analysis.
Be the go-to for critical issues, and mentor less-experienced engineers through code review, troubleshooting, and skill-building.
What You'll Bring:
10+ years in enterprise network engineering — routing, switching, wireless — with deep expertise in Juniper (EX/QFX/SRX, Mist) and/or Cisco (Catalyst, Nexus), plus hands-on work with intelligent ops tools like Mist/Marvis at scale.
Expert-level BGP, OSPF, SD-WAN, and load balancing chops. You've built these solutions from scratch, not just maintained them!
Extensive Palo Alto Networks firewall experience, including policy architecture and Panorama at enterprise scale. Checkpoint or Fortinet is a plus.
Proven AWS production experience — VPC, Transit Gateway, Direct Connect/VPN, Route 53, security groups, CloudWatch, DNS, DHCP, IPAM — with the judgment to make platform decisions independently.
Hands-on use of AI tools like Mist/Marvis and coding assistants (Claude, Copilot) to power automation and network ops, plus a track record of leading cross-functional work and mentoring engineers.
Nice to Have:
Active advanced certifications: CCIE, JNCIE, AWS Advanced Networking Specialty, or AWS Solutions Architect Professional.
Prisma Access / SASE deployment leadership, or Palo Alto Cloud Identity Engine (CIE) build ownership.
Terraform or Ansible pipelines you've built and owned in production — not just maintained.
Experience in a multi-studio, multi-BU entertainment or gaming environment, or another complex, highly distributed org.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$119,600
—
$179,500 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Seattle, WA
Workplace: OnSite
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
Docker is seeking a highly organized, proactive, and people-focused Office Manager to lead operations for our new Seattle office. This role will be instrumental in building an engaging, productive, and inclusive workplace that reflects Docker’s culture and values.
You will play a foundational role in establishing office systems, vendor partnerships, workplace experience standards, and operational processes, not only for the office in Seattle, but for any future office expansions going forward. You will serve as the go-to person for all things office related, partnering closely with People, IT, Finance, and executive leadership to ensure a seamless and welcoming environment for employees and visitors. Additionally, you will be the owner and driver of our partnership and collaboration with our facilities vendors and managers.
This role is ideal for someone who thrives in fast-growing environments, enjoys building from the ground up, and takes pride in creating exceptional workplace experiences.
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RESPONSIBILITIES
Office Operations & Facilities
- Establish and manage daily operations of the Seattle office
- Oversee facilities management, including landlord relations and maintenance coordination
- Manage office vendors (cleaning, security, utilities, catering, supplies, etc.)
- Develop and maintain office budgets in partnership with Finance
- Ensure compliance with local regulations and workplace safety standards
- Create and maintain operational processes and documentation
Workplace Experience & Culture
- Foster a welcoming, inclusive, and engaging office environment
- Plan and execute on-site events, team gatherings, and cultural initiatives
- Partner with People team and IT team to support onboarding and employee engagement
- Serve as a culture ambassador, aligning the physical workspace with Docker’s values
Office Visitation & Usage Support
- Support visiting executives, leadership, and customers with logistics and coordination
- Manage office access systems and badging
- Coordinate conference rooms, shared spaces, and workspace assignments
Cross-Functional Partnership
- Collaborate with IT on equipment provisioning, office technology, and troubleshooting
- Partner with People and Talent teams to support hiring growth in Seattle
- Coordinate with global office operations to ensure consistency across locations
- Contribute to workplace policies and future office planning initiatives
_______________________________________________________________________
QUALIFICATIONS
- 8 + years of experience in office management, facilities management, or workplace operations
- Experience launching or scaling a new office location strongly preferred
- Strong vendor management and budget oversight experience
- Excellent organizational and project management skills
- High level of discretion and professionalism
- Strong communication and interpersonal skills
- Ability to work independently and make decisions in a fast-paced environment
- Experience working in a technology company or high-growth environment preferred
- Proficiency with workplace management tools and common office software platforms
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WHAT TO EXPECT
- A high-impact, highly visible role in building Docker’s Seattle presence
- Opportunity to design and shape the employee workplace experience from day one
- Cross-functional collaboration with leadership and global teams
- A fast-paced, growth-oriented environment
- Autonomy, ownership, and the ability to influence how our workplace evolves
FIRST 30 DAYS
- Develop a deep understanding of Docker’s culture, values, and operating model
- Assess the current state of the Seattle office (space, vendors, systems, needs)
- Build relationships with key stakeholders (People, IT, Finance, leadership)
- Establish vendor contacts and ensure operational continuity
- Identify immediate improvements and quick wins
FIRST 90 DAYS
- Implement standardized office operations processes and documentation
- Finalize vendor agreements and optimize service levels
Launch regular workplace experience initiatives (events, engagement programs)
- Establish budget tracking and reporting mechanisms
- Ensure onboarding experience is seamless for new Seattle hires
FIRST YEAR
- Successfully scale office operations to support team growth
- Optimize space utilization and workplace systems
- Build a strong, connected Seattle office culture aligned with Docker values
- Establish a long-term facilities and growth plan
- Serve as a trusted partner to leadership on workplace strategy and employee experience
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $72,800– $104,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
Location: London, United Kingdom; Berlin, Germany; Lisbon; Cyprus; Barcelona
Workplace: remote
ABOUT YOU
Xsolla is looking for a Senior Delivery Manager to help bring greater clarity, coordination, and operational discipline across our product development teams.
This role sits at the center of product execution, working closely with Product Managers, Engineers, Designers, Analytics, Marketing, and other Delivery Managers to ensure teams are aligned on priorities, dependencies, timelines, and changes.
The Senior Delivery Manager will own the operating rhythm of the team: maintaining the backlog and roadmap, running engineering ceremonies, surfacing risks and blockers, and ensuring that changes are communicated clearly—not just what is changing, but why.
Beyond day-to-day delivery, this person will also play an important role in identifying broader operational challenges and working with leadership to improve how the team plans, communicates, prioritizes, and executes.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Cross-Functional Alignment
Work closely with Product Managers, Engineers, Designers, Analytics, Marketing, Project Managers, and other stakeholders to ensure alignment across initiatives.
Maintain visibility into dependencies, timelines, priorities, and risks across teams.
Proactively identify areas where teams are becoming misaligned and drive the conversations necessary to resolve them.
Ensure stakeholders understand both what the team is doing and how individual activities connect to broader product and business priorities.
Team Execution & Scrum
Run and facilitate engineering scrum ceremonies, including stand-ups, sprint planning, refinement, retrospectives, and other working sessions as needed.
Ensure teams leave meetings with clear decisions, owners, and next steps.
Track blockers and risks through resolution rather than simply documenting them.
Help create a predictable and effective operating cadence between Product and Engineering.
Backlog & Roadmap Management
Build, maintain, and continuously improve the team backlog and roadmap in partnership with Product and Engineering leadership.
Ensure work is clearly prioritized, appropriately structured, and visible to stakeholders.
Maintain clarity between committed roadmap work, future opportunities, operational improvements, and unscheduled backlog items.
Identify dependencies, sequencing challenges, and resource conflicts before they become delivery issues.
Change Management & Communication
Communicate changes to priorities, timelines, scope, and direction clearly and proactively.
Help teams understand the why behind changes so that Engineers, Designers, and other stakeholders have the context necessary to make better decisions.
Ensure important decisions and changes are documented and communicated consistently across impacted teams.
Help reduce confusion caused by fragmented or inconsistent communication.
Operational Improvement
Identify recurring execution challenges, process breakdowns, organizational friction, and operational gaps.
Work with leadership to understand root causes and define strategies for addressing them.
Translate operational strategies into actionable improvements for the team.
Continuously evaluate how planning, prioritization, communication, and execution processes can be improved.
Encourage accountability across teams and help ensure problems are driven toward resolution rather than passed between functions.
What Success Looks Like
Success in this role means teams have greater clarity and predictability in how they operate.
The right candidate will help create an environment where:
Teams understand what the highest priorities are and why.
Product, Engineering, Design, Analytics, and Marketing remain aligned as plans evolve.
Roadmaps and backlogs accurately reflect the work of the team.
Risks and dependencies are surfaced early rather than discovered late.
Changes are communicated clearly and with appropriate context.
Meetings result in decisions and action rather than additional ambiguity.
Operational problems are identified proactively and systematically improved.
Leadership has confidence in the team’s ability to execute against its commitments.
Skills & Experience
Strong Communication
Exceptional written and verbal communication skills.
Able to communicate effectively across technical, product, creative, and business teams.
Comfortable facilitating discussions involving competing priorities or viewpoints.
Able to simplify complex situations and provide teams with clear direction and context.
Highly Organized
Exceptional organizational skills with the ability to manage multiple initiatives, dependencies, stakeholders, and timelines simultaneously.
Strong attention to detail while maintaining awareness of broader strategic priorities.
Comfortable creating structure in environments where processes or responsibilities may not yet be clearly defined.
Diligent & Proactive
Does not wait for problems to become urgent before addressing them.
Proactively identifies risks, gaps, dependencies, and areas of confusion.
Consistently follows through on decisions, commitments, and open items.
Takes ownership of driving issues toward resolution.
Strategic & Operational Thinking
Able to distinguish between isolated execution problems and broader systemic challenges.
Comfortable working with leadership to improve how teams operate.
Strong problem-solving skills and an ability to identify root causes rather than treating symptoms.
Able to balance immediate delivery needs with longer-term improvements to team effectiveness.
Preferred Expenrience
Significant experience in Project Management, Program Management, Product Operations, or a similar role within a technology or software organization.
Experience working closely with Product Management and Engineering teams.
Strong understanding of Agile/Scrum development practices.
Experience managing product roadmaps, engineering backlogs, and cross-functional dependencies.
Experience working in complex organizations with multiple teams and stakeholders.
Experience in gaming, payments, e-commerce, or technology platforms is a plus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: NAMER and LatAm
About the Team
IT Operations at ClickHouse keeps the company's internal systems, tooling, and infrastructure running securely and efficiently — from identity and endpoint management to the platforms every team relies on to do their work. This role sits on a newly formed AI Engineering function within IT Operations, created to centralize AI Ops rather than leave it disjointed across teams. The team — a Technical Lead plus one or two AI Ops Engineers — reporting to the IT Business Systems Manager, and brings the same rigor IT Ops applies to systems and infrastructure to the design, deployment, and lifecycle management of AI solutions and the agents they power.
About the Role
We are looking for an AI Ops Engineer to help build and run a new AI Ops function at ClickHouse. You will work under a Technical Lead to design, build, and maintain AI-driven solutions across the business (People, Finance, Legal, and beyond) and engineering — building integrations, maintaining agents, supporting cost visibility, and helping train the org on AI best practices. This is a hands-on execution role: you will move quickly, ship real workflows, and help the team learn what works as we centralize AI Ops for the first time.
Success
This is a net-new function; specific goals will be set with your Technical Lead. Directionally, the team is measured on:
- Measurable reduction in redundant or inefficient AI tool and model spend through right-sizing, routing, and cost visibility
- A working framework for evaluating and selecting models/tools by cost, latency, accuracy, and risk, adopted across teams
- Agents and AI workflows built, deployed, and maintained cross-functionally (People, Finance, Legal, Engineering, and beyond)
- Improved AI fluency and literacy org-wide, measured through training participation, adoption of approved tools, and reduced shadow-AI usage
- Established identity, access, audit, and lifecycle practices for AI agents that satisfy Security and GRC requirements
YOU WILL
Build AI-Powered Solutions
- Develop and deploy solutions using LLMs, automation frameworks, and internal tooling, for both business and engineering use cases
- Integrate AI into existing systems (HRIS, ATS, ERP, procurement orchestration, ticketing, CI/CD, developer tooling) and legal infrastructure like CLM or Matter Management
- Build workflows such as document generation, data extraction, knowledge retrieval, and decision support across systems and knowledge bases
- Use modern integration standards (e.g., MCP) to give AI models and agents direct, secure access to internal knowledge and context
Support Model Evaluation
- Help test and benchmark AI models against accuracy, latency, cost, and safety criteria
- Support model risk assessments and due diligence alongside Security and GRC
- Help implement and maintain the internal model routing solution
Support Cost Visibility
- Help build dashboards and reporting for AI/LLM spend across teams and tools
- Implement tagging, monitoring, and alerting for cost anomalies
- Identify and execute on cost-optimization opportunities (prompt efficiency, caching, model right-sizing)
Maintain Agent Infrastructure
- Help provision, credential, and de-provision AI agent access
- Support deployment, versioning, monitoring, and retirement of agents
- Maintain and patch agent infrastructure and dependencies
- Help maintain audit trails and logging for agent actions
Deliver Training and Enablement
- Design and deliver company-wide AI training programs tailored to different audiences — non-technical business users through engineers
- Create lightweight playbooks, guides, templates, and reusable components for safe, effective AI adoption
- Run onboarding sessions, office hours, and workshops to build AI fluency and drive adoption of approved tools and agents
- Establish a feedback loop with users to continuously improve training content, tooling, and documentation
YOU BRING
You are not expected to have every skill below — tell us which are your strongest.
- Experience building with modern AI/ML tools and frameworks
- Experience building and consuming APIs, developing data pipelines, and architecting system integrations
- Working knowledge of cloud infrastructure (AWS, GCP, or Azure) and experience hosting or operating services in production
- Experience comparing and evaluating AI models across providers, including trade-offs between cost, latency, and quality
- Comfort working with usage and billing data to build cost visibility, forecasting, or optimization
- Ability to understand both business and engineering workflows and translate them into technical solutions
- Experience working with or integrating business systems as well as engineering/developer tooling
- Experience creating training materials, documentation, or workshops for mixed technical/non-technical audiences
- Understanding of data privacy, security, and compliance considerations
- Experience implementing safeguards in AI systems, including identity and access controls for automated/non-human actors
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: CAN: Toronto (111 Richmond Street West)
Workplace: Hybrid
The role / impact
As Head of Sales, Canada, you will drive the overall performance and success of Xero across the region, with a primary focus on our accounting and bookkeeping partner channel. Reporting to the Country Manager, you will hold end-to-end accountability for partner sales, including partner services, enterprise accounts, account management, and new business development. By leading a high-performing team and aligning with global strategy, you will help small businesses and their communities thrive.
In this senior leadership role, you will champion our Canadian market strategy, turning a three-year vision into clear annual goals and targets. You will also serve as a key voice for Xero Canada, managing national partnerships with top accounting firms, collaborating closely with cross-functional executive teams, and acting as an occasional spokesperson at industry events.
The team / how they connect
You will lead a sales and account management team across Canada that supports accountants, bookkeepers, and small businesses. The team works in close collaboration with global marketing, product, operations, and finance functions to deliver tailored customer journeys. Together with senior Canadian leaders across product, engineering, and people experience, you will help nurture a healthy, supportive culture across our Toronto and Calgary hubs.
Initially, the role will focus on
- Translating our three-year Canadian strategy into actionable annual sales targets and operational plans.
- Nurturing national partnerships with Canada's largest accounting firms to build mutually beneficial relationships.
- Coaching and developing sales leaders and account managers to maintain a data-driven, supportive performance culture.
- Partnering with global product and marketing teams through planning forums to refine Canadian product-market fit and go-to-market execution.
Where and how you can work
This role offers a flexible hybrid working model based out of our Toronto or Calgary offices[cite: 1, 3]. You will spend regular time in the office to connect, collaborate, and build team culture during key in-person moments and boost days, alongside flexible options to work from home[cite: 1, 3].
Here are some of the things we are looking for
- Proven executive leadership experience guiding sales and customer success teams to achieve ambitious performance goals.
- A track record of operating in a matrixed organisation with the ability to influence cross-functional global stakeholders.
- You bring a strong coaching orientation and a dedication to developing people managers and high-performing sales professionals.
- Exceptional communication and presentation skills, with comfort acting as a strategic spokesperson and C-suite partner.
- Demonstrated success in making data-driven strategic choices and translating high-level strategy into local execution.
- Experience within or deep knowledge of accounting practice workflows and cloud software systems is an advantage.
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is CA$178,200 – CA$236,000 plus commission
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Kazakhstan; Armenia; Uzbekistan; Georgia
Workplace: Hybrid
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role:
You'll be the finance partner to Salmon's business units — turning models, forecasts, and cost analysis into decisions that keep growth disciplined and sustainable.
What you'll do:
- Partner directly with business leaders across Product, Operations, and Sales to build budgets, forecasts, and long-term plans — and coordinate the inputs that drive each planning cycle.
- Work where finance meets execution: keep financial targets aligned with what the business is actually delivering, and give leaders a clear read on performance, risks, and opportunities.
- Build the models and analysis behind real decisions — business cases, investments, and strategic initiatives — across products and segments.
What you'll own:
- Build, maintain, and enhance financial models for business planning, forecasting, and scenario analysis.
- Run detailed cost analysis, unit economics, and profitability assessments across products and segments.
- Support monthly management reporting, including variance analysis against budget and forecast.
- Drive financial planning cycles end to end, coordinating inputs from multiple stakeholders.
- Evaluate business cases, investments, and strategic initiatives, surfacing risks and opportunities with actionable recommendations.
- Improve financial processes, tools, and reporting frameworks for better decision support.
What makes you a strong fit:
- Degree in Finance, Accounting, Economics, or Business Management.
- 3+ years of experience in FP&A, commercial finance, or business-partnering roles.
- Advanced Excel and financial-modeling skills, with a strong grasp of budgeting, forecasting, and financial analysis techniques.
- Ability to translate data into clear business insights and recommendations, and present financial concepts to non-finance stakeholders.
- Strong commercial mindset and the ability to influence business decisions, with high attention to detail and a structured approach to analysis.
- Russian and English speaker.
What we offer:
OWNERSHIP AND FLEXIBILITY
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene
HEALTH AND TIME OFF
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
RELOCATION AND FAMILY SUPPORT
- Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
GROWTH AND TEAM EXPERIENCE
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: New York, New York, United States
About the Role
iCapital is seeking a motivated Payroll professional to join the growing Corporate Finance team. This role will assist the Global Payroll Team in managing the company’s current in-house and outsourced payrolls, provide payroll insight and services to employees and partners, and help execute related processes and payroll data management. This individual will gain experience for a global payroll career that rewards versatility, and strong detail-orientation. This role also offers the opportunity to collaborate on important projects within Corporate Finance.
Responsibilities
Assist with Global Payroll (US, Canada, UK, Hong Kong, Singapore, Portugal, Switzerland, and Japan).
Reconcile all changes that affect pay which include salary adjustments, location changes, leaves, and returns, bonuses and commissions, deductions, and one-time payments such as referral awards, relocation stipends, and severance payments.
Review and finalize timesheets for a small population of US non-exempt employees.
Manage other pay inputs such as garnishments and deduction corrections as needed.
Manage the day-to-day relationship with payroll service partners, including correspondence, ad-hoc requests, escalation, and troubleshooting.
Assist the Global Payroll team with reconciling and approving payrolls timely and accurately, in partnership with Corporate Finance.
Manage ongoing state employment tax requirements with tax providers and any other global compliance filings and requirements
Assist with global year-end processes to ensure all are accurate and timely.
Coordinate data for audit responses for periodic internal and external payroll audits and compliance reporting, including 401(k) and Workers Compensation.
Be the initial point of contact for all payroll-related issues from employees. Monitor a payroll email inbox, ticketing service and educate employees with clear, helpful responses.
Embrace the opportunity to gain experience with new software and improve key processes.
Qualifications
Bachelor’s degree in finance, accounting, or related field of study
Certified Payroll Certification (CPP) designation is strongly preferred
Dayforce experience is strongly preferred
Experience as a Payroll Specialist or similar role managing multi-state payroll. Global experience a plus
In-depth knowledge of payroll processing, payroll taxes, and compliance requirements
Strong understanding of federal, state, and local payroll regulations and tax laws
Proficiency in using payroll software and related tools; experience with automated payroll systems is highly desirable
Exceptional diligence and accuracy in handling sensitive data
Excellent analytical, problem-solving, and critical-thinking skills
Strong communication skills, both verbal and written, with the ability to effectively communicate complex payroll concepts to employees and stakeholders
Able to maintain confidentiality and manage sensitive information with professionalism and integrity
High level of organizational skills and the ability to prioritize tasks and meet deadlines
Continuous learning mindset and willingness to adapt to evolving payroll practices and technologies
Benefits
The base salary range for this role is $ 90,000 to $ 130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of interactions.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
We are also the stewards of our members' most sensitive data, and building privacy in by design is core engineering work for us, not an afterthought.
Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path.
🛠️ THE STACK
Python/Flask, Typescript, React on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it.
🤖 THE TECH FOUNDATIONS AREA
🎯 Mission: Tech Foundations enables product crews and creates the environment to thrive—combining world-class infrastructure, intuitive developer experience, exquisite operational excellence, and built-in security to make shipping exceptional products effortless.
🔭 Scope:
1. Infrastructure enablement for product crews (e.g. hosting improvements https://www.qovery.com/case-study/alan-case-study/, CI/CD https://medium.com/alan/moving-our-ci-cd-to-github-actions-40df3f7e4733, scalability, multi-cloud architecture)
2. Security and compliance facilitation (e.g. authentication, encryption, threat protection)
3. Developer productivity enhancements (e.g. local environment setup https://medium.com/alan/our-journey-from-react-native-to-expo-for-mobile-app-development-at-alan-%EF%B8%8F-3b1569e8ab7c, monorepo tooling https://medium.com/alan/building-debug-tooling-for-engineers-and-support-teams-alike-34cab315b9cc, observability, tech stack evolution, accessibility audits)
4. AI-assisted engineering enablement (e.g. agentic development, code assistants, MCP servers)
👀 Focus for 2026:
In 2026, we will grow the team significantly to further increase our impact. We want to expand our cloud footprint with a revisited multi-cloud strategy as we expand internationally, while we’re elevating the quality bar, from infrastructure to code foundations (backend/frontend/mobile). We are also evolving our AI-augmented development, by putting AI code assistants as a first-class citizen for everyone, including non-engineers. Ultimately we have massive ambitions around our Security stack and posture with enhanced tools and processes to protect our developers and users.
⭐ IS IT YOU WE’RE LOOKING FOR?
EXPERIENCE WE VALUE
- 3+ years in full-stack software engineering roles
- Experience building internal tools, frameworks, CLIs, or libraries that improve developer workflows
- Experience fixing scalability issues and/or bottleneck in the software development lifecycle, from writing code to deploying to production
MINDSET WE VALUE
- You think in terms of developer experience: engineers are your customers
- You are collaborative, humble, and motivated by enabling others
- You simplify complexity with elegant abstractions and maintainable code
- You're excited about AI and automation in engineering workflows
- You are fluent in English (no French required)
- But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
🌍 HOW WE WORK
- Location: You must be legally eligible to work in France, Belgium, or Spain.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?pvs=21.
Location: Remote - Singapore
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Strategic Account Executive
About the job
Reporting to the Senior Manager, Strategic Account, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on South East Asia or South Asia enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations.
Responsibilities
In this role, you’ll:
Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce, Insurance and fintech companies.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
More than 5 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers.
Experience in supporting South East Asia or South Asia territories.
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC.
Entrepreneurial mindset with appetite to define processes and build programs.
Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.
Desired:
A Bachelor’s degree or equivalent experience
CDP & CPaaS experience is highly desirable
Experience selling SaaS/CPaaS/CDP solution selling to a technical and business audience
An understanding of the customer experience (CDP + CPaaS) business model
Experience managing high tech South East Asia enterprises
Location
This role will be remote, and based in Singapore
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
🚤 The role
With strong momentum in Europe, we’re now turning our focus to the US.
We’re entering an established market with strong local players, with a clear ambition: become the #1 boat rental marketplace in the US within the next few years.
We’re looking for a Senior Product Manager to own the product strategy and execution behind that growth,
leading two product squads dedicated to the US market.
You’ll work closely with Click&Boat’s leadership team and play a central role in making our US expansion a success.
🛟 What floats your boat
US Market Launch & Expansion
You will own the product strategy for launching and scaling Click&Boat in the US — from product adaptation to geographic expansion.
Vision & Execution
You can align a leadership team around a clear product vision, then turn it into concrete priorities that help your squads deliver maximum value.
Decision Making
You’re comfortable making decisions with 40–70% of the information, using data to guide you without waiting for perfect certainty.
Cross-Cultural Collaboration
You will work closely with tech, design, operations and senior leadership, bridging our European teams with the realities of the US market.
English
You are fluent or bilingual in English and have a strong familiarity with the US market, from having lived, worked, or studied there.
🌊 Bonus points (great to have, never a dealbreaker)
Experience launching or scaling a product in a new market, ideally the US
Fluency in French and/or Spanish
🗺 The hiring journey
HR call with Talent Acquisition,
Interview with the Product team,
Management interview with a case study to assess your skills and alignment with our values with our VP product and Senior Engineering Manager.
Final call with Nicolas, our CTPO and with Christopher (VP Supply) to wrap up the process.
What awaits you on board
5 to 8 additional days off;
Lunch vouchers (Cobee);
Gym partnerships (Wellhub);
PNB Boat licence offered and exclusive discounts on your next boat trips;
Breakfast every Tuesday morning;
A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
Team-building activities.
Hybrid role based in Barcelona, with 3 days per month spent in Paris — around 6 to 9 trips per year.
Contract: Permanent position
Start date: ASAP
A competitive salary starting from €80K.
🪝
Ready to join?
If this opportunity sounds like your next adventure, hit the "apply to this job" button.
Remember, even if you don't meet every requirement, you might still be a great match for us! And yes, we're especially talking to women here: science says that you are less likely to apply if you don't meet them all. So go for it, we'd love to hear from you.
At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊
Location: Vladivostok
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Product / Web Designer at junior level to join our APAC Partnerships team in Vladivostok, working with our HQ Design team. This role is the design half of a two-person build pair: you and the Partnerships Backend Engineer take an inbound partnerships inquiry and turn it into something a player actually sees — a co-branded web shop, a campaign landing page, a creator or affiliate destination page — and ship it together.
You will design conversion-oriented commerce surfaces for the Traffic Source Partners we onboard, adapt Xsolla and partner brand systems into one coherent look per campaign, and build a reusable component library so the next campaign launches faster than the last one. You will hand off to engineering with real specs and then review the implementation until it matches.
This is an entry-level design role with a live audience. We care more about your portfolio and your eye than your years of experience — recent graduates and self-taught designers with strong work are welcome. If you like designing things that get measured, and you want to see your work convert real traffic in APAC markets, we would love to hear from you.
RESPONSIBILITIES
Design partner-facing surfaces
Design the frontend surfaces created for Traffic Source partnerships: co-branded web shop themes, campaign landing pages, affiliate and creator destination pages, promotional banners, and in-shop merchandising.
Design responsive, mobile-first layouts with the purchase funnel in mind — clarity, hierarchy, trust signals, and a short path to checkout.
Adapt Xsolla brand guidelines and each partner's brand into a single coherent visual system per campaign, without breaking either.
Localise and adapt designs for APAC markets, accounting for language length, local conventions, and regional payment and merchandising context.
Ship with engineering
Work directly with the Partnerships Backend Engineer to take designs from Figma into working frontend — provide specs, states, breakpoints, tokens, and exported assets, then review the build until it matches the design.
Build and maintain a reusable component and template library so new partner campaigns can be assembled rather than designed from scratch.
QA implemented pages across browsers and devices and raise the gaps.
Supporting work
Create supporting collateral for partnerships inquiries: pitch visuals, one-pagers, deck slides, and social or creator kit assets.
Collaborate with HQ Design, follow and contribute to the Xsolla design system, and keep design files, naming, and handoff documentation organised.
Take feedback constructively from HQ Design, Partnerships, and partners, and iterate quickly.
Track work in Jira and keep design documentation current in Confluence.
REQUIREMENTS
1–4 years of experience in product, web, or UI design, or a strong portfolio of personal, freelance, or academic work. A portfolio is required for this application.
Proficiency in Figma — components, auto-layout, variants, and prototyping.
Solid grounding in layout, typography, visual hierarchy, colour, and responsive / mobile-first design.
Working knowledge of Adobe Creative Suite (Photoshop, Illustrator) for asset production.
An understanding of what makes a landing page convert, and a willingness to have your design judged on that.
Able to work within an existing design system and brand guidelines rather than around them.
Attention to detail and a high standard of quality in design execution.
English sufficient for daily collaboration with the HQ Design team; Russian for day-to-day work in the Vladivostok office.
Based in, or willing to relocate to, Vladivostok for an onsite role.
NICE TO HAVE
Basic HTML and CSS — enough to spec accurately and QA an implementation.
Motion and micro-interaction work (After Effects, Framer Motion, Rive, Lottie).
Experience designing e-commerce, storefront, or checkout flows.
Experience with marketing landing pages, A/B testing, or conversion optimisation.
Illustration, 3D, or custom asset creation skills.
Familiarity with the gaming industry, creator and influencer marketing, or affiliate campaigns.
Additional languages relevant to APAC coverage (Korean, Chinese, Japanese).
Professional education in design or a related field.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Vladivostok
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Backend Engineer at junior level to join our APAC Partnerships team in Vladivostok, working alongside our HQ Integration Management and Engineering teams. Your job is to make partnerships technically real: turning an inbound partnerships inquiry into a working integration, generating and serving the affiliate and referral links that Traffic Source Partners use, and making sure the traffic those links carry lands correctly in our Web Shops and is attributed all the way through to a purchase.
You will write the backend that sits between a partner and our commerce platform — link generation, click and conversion tracking, attribution pass-through, postbacks, and the reporting endpoints that feed partner payouts. You will also build the internal tooling that lets the Partnerships and Customer Success teams onboard partners and reconcile payouts without hand-editing spreadsheets.
This is an entry-level engineering role with genuine product surface area. Recent graduates and career-changers with a strong project portfolio are welcome. If you like small, well-scoped systems that other people depend on daily, and you want to learn commerce, attribution, and payments engineering from a team that runs it at global scale, we would love to hear from you.
RESPONSIBILITIES
Build partner integrations
Build and maintain backend services that power Traffic Source partnerships: affiliate and referral link generation, click and conversion tracking, attribution parameter pass-through, server-to-server postbacks and webhooks, and partner-facing reporting endpoints.
Take new partnerships inquiries from intake through to production — clarify the requirement with the Partnerships and BD teams, write the technical spec, implement, test, and deploy.
Integrate affiliate links with Xsolla Web Shops so partner-driven traffic is tracked end to end and attributed correctly at checkout.
Read a partner's API documentation and build against it; where a partner needs to build against us, document our side clearly and support their integration.
Tooling & data
Build internal tooling and scripts for partner onboarding, bulk link generation, performance data extraction, and payout reconciliation reporting used by the Customer Success and Partnerships teams.
Investigate and resolve attribution and tracking discrepancies together with Analytics and Customer Success — missing conversions, duplicate events, broken parameters, timing mismatches.
Add logging, metrics, and alerting so integration failures are caught by us rather than reported by a partner.
Ways of working
Write and maintain API documentation and integration guides for partners and internal stakeholders.
Participate in code review, write tests, and work within existing CI/CD pipelines and Git workflows.
Work with the HQ Engineering and Integration Management teams on standards and architecture; escalate design decisions early rather than working around them.
Collaborate closely with the Partnerships Designer on the frontend surfaces your integrations power, and with Customer Success on the payout data your services produce.
Track work in Jira and keep technical documentation current in Confluence.
REQUIREMENTS
1–4 years of professional backend development experience, or a strong portfolio of personal, academic, or internship projects you can walk us through. Recent graduates are welcome.
Working proficiency in at least one backend language — Go, PHP, Python, Node.js / TypeScript, or Java.
Solid SQL and relational database fundamentals (schema design, joins, indexing basics).
Good understanding of HTTP, REST APIs, JSON, webhooks, and API authentication (API keys, OAuth 2.0).
Comfortable with Git and working in a code-review culture.
Able to debug a problem you did not write — read logs, reproduce, isolate, and explain the cause.
English sufficient for technical discussion and written documentation with HQ teams; Russian for day-to-day work in the Vladivostok office.
Based in, or willing to relocate to, Vladivostok for an onsite role.
NICE TO HAVE
Exposure to affiliate or performance marketing technology: tracking pixels, S2S postbacks, click IDs and UTM parameters, last-click attribution, deduplication, or traffic-quality and fraud filtering.
E-commerce, storefront, checkout, or payments integration experience.
Frontend basics (JavaScript / TypeScript, React) — enough to work productively with the Partnerships Designer on shop and landing-page surfaces.
Docker, CI/CD pipelines, and cloud platforms (GCP or AWS).
Message queues, scheduled jobs, or data pipeline experience.
Familiarity with analytics or BI tooling.
Interest in the gaming industry, fintech, or high-load consumer platforms.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Vladivostok
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Customer Success Manager at junior level to join our APAC Partnerships team in Vladivostok. You will work side by side with our HQ and APAC Customer Success Managers, supporting the day-to-day success of the Traffic Source Partners we onboard — affiliates, media partners, creator networks, and publishers who drive players to the web shops we operate for game developers.
The centre of gravity of this role is account management operations, and in particular partner payouts:making sure every partner is set up correctly, that their performance data is accurate, that their payout is calculated, documented, approved and paid on time, and that any discrepancy is chased down and closed. It is detailed work that partners feel immediately — getting it right is how trust in the programme gets built.
This is an entry-level position with real ownership from day one. Fresh graduates are welcome to apply, provided you have the right attitude and eagerness to learn. If you are organised, comfortable with numbers, enjoy being the reliable person other teams can count on, and want to learn the commercial side of the games industry from the inside, we would love to hear from you.
RESPONSIBILITIES
Partner payouts & account operations (primary)
Own the recurring payout cycle for onboarded Traffic Source Partners: collect and validate performance data, prepare payout calculations against agreed commercial terms (revenue share, CPA, fixed fee, bonuses), and submit them for approval.
Work with Finance, Legal, and Partnerships to make sure each partner's invoicing, tax, and banking documentation is complete and current before payment.
Investigate and resolve payout discrepancies — missing conversions, mismatched reporting periods, currency and FX questions, adjustments and clawbacks — and communicate the outcome clearly to the partner.
Maintain accurate partner records: contacts, contract terms, payout schedules, tracking setup, and account status in CRM (Salesforce) and internal trackers.
Produce recurring reporting: weekly partner status, monthly payout reconciliation, and inputs for quarterly business reviews.
Customer success support
Support the HQ and APAC CSM team on standard customer success duties across the partner portfolio — meeting preparation, follow-ups, action-item tracking, and documentation.
Help onboard new Traffic Source Partners: account setup, documentation, tracking-link setup, first campaign, and first payout.
Act as first-line responder for partner questions, escalating technical issues to Engineering and commercial questions to the account owner.
Monitor partner performance dashboards and proactively flag anomalies — traffic drops, conversion drops, stalled integrations, unpaid balances — before they become escalations.
Act as the voice of the partner internally, liaising with Product, Engineering, Design, BD, and Support so requests are delivered accurately and on time.
Ways of working
Coordinate across time zones with HQ, APAC Partnerships, and regional teams.
Keep process documentation, decision logs, and onboarding notes current in Confluence; track work in Jira.
Spot the repetitive parts of the payout and reporting process and propose ways to simplify or automate them.
REQUIREMENTS
1–4 years of experience in customer success, account management, partner or affiliate operations, ad operations, finance operations, or a comparable client-facing or operational role. Fresh graduates with the right attitude are welcome.
Fluent in English; you will work in English daily with HQ and APAC colleagues and partners.
Strong numeracy and confident spreadsheet skills (Google Sheets / Excel: lookups, pivot tables, reconciliation).
Exceptional attention to detail. This role touches money movement; accuracy matters more than speed.
Highly organised and self-directed — able to run a recurring process on a calendar without being chased.
Clear written communicator, able to explain a payout calculation or a tracking issue in plain language to a partner or a teammate.
Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift.
Based in, or willing to relocate to, Vladivostok for an onsite role.
NICE TO HAVE
Exposure to affiliate marketing, performance marketing, ad networks, or creator and influencer programmes.
Familiarity with CRM tooling (Salesforce), Jira and Confluence, or BI dashboards.
Basic understanding of invoicing, VAT or withholding tax, and cross-border payment flows.
Interest in the gaming industry, payments and fintech, or B2B SaaS.
Additional languages relevant to APAC coverage (Korean, Chinese, Japanese).
Any prior experience in coordination, support, operations, or student project lead roles.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: APAC
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the role
OKX runs a large peer-to-peer (P2P) crypto marketplace: an escrow-protected orderbook where users buy and sell crypto for local fiat through verified liquidity providers, with support for a wide range of local payment methods. The professional liquidity providers who post offers are what keep the marketplace deep and reliable.
You will own the relationship with these key liquidity providers in various markets: supporting partners' operational needs, maintaining marketplace depth and reliability, and improving partner experience. This is a builder's seat: high ownership, frontline, and fast-moving.
What you'll do
Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention
Manage the liquidity-provider programme, tiering frameworks, account management and retention strategies.
Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions.
Contribute to user quality and marketplace health, partnering with the user risk team on high-risk user profiling and dispute reduction. (Growth is the priority; risk exposure is a plus, not a requirement.)
What we're looking for
7+ years in growth, account management or relationship management for high-value users or clients, including team leadership, with a track record of managing partner programmes at scale. Multi-market experience is strongly preferred.
Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality.
Strong data and funnel fluency: owns metrics, runs analysis, steers decisions from data.
High-energy and genuinely hungry: gets on the frontline, has built something 0 to 1, and pushes into harder markets rather than safer ones.
Backgrounds in payments, remittance or fintech are especially relevant. Crypto or digital-currency experience is a plus, not a requirement. Strong operators from large internet and marketplace companies are also welcome.
Working proficiency in English. At least one of the two roles also requires working proficiency in Mandarin (liquidity-provider and stakeholder coverage across Greater China markets).
Nice to have
Experience with fiat on-ramp / off-ramp, cross-border payments, or remittance.
Exposure to emerging markets (Southeast Asia, Africa, LatAm, MENA).
Experience with user-segmentation, high-risk-user filtering, or trust and safety / fraud operations.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Eastern hours (9am to 6pm ET)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Remote, USA providing support during 9am to 6pm Eastern Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
$116,960.00 - $146,200.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until September 28th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Spain
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
seniorBoston, Massachusetts, United States
ОфисSeattle, WA
Не хотите искать каждый день?
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УдалённоseniorLondon, United Kingdom; Berlin, Germany; Lisbon; Cyprus; Barcelona
География найма не уточнена
ГибридheadГеография найма не уточнена
ГибридПротиворечивые условия: 📍 Manila, Philippines | Relocation required; RELOCATION AND FAMILY SUPPORT; Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
New York, New York, United States; Reconcile all changes that affect pay which include salary adjustments, location changes, leaves, and returns, bonuses and commissions, deductions, and one-time payments such as referral awards, relocation stipends, and severance payments
Anywhere in France, Belgium, Spain
УдалённоRemote - Singapore
Germany - Remote; Must be located in Germany
ГибридseniorBarcelona, Spain
ОфисГеография найма не уточнена
ОфисГеография найма не уточнена
ОфисCoordinate across time zones with HQ, APAC Partnerships, and regional teams; Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift
