Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11545 Marketing & Business Development Virtual Assistant
Independent Contractor – CPT-11545 Marketing & Business Development Virtual Assistant/Marketing VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An established Relationship and Emotional Leadership Coach is seeking a proactive Marketing VA to support community engagement, content marketing, relationship-based business development, partnership outreach, events, and ongoing marketing execution.
At the initial 10-hour-per-week level, the role is primarily focused on Facebook community research and engagement, creative/Canva support, blog and newsletter publishing, and a smaller portion of business development and partnership outreach. This role should not be viewed as primarily a lead-generation or business-development position.
The client provides the overall strategy and core content and is looking for someone who can turn those ideas into action while understanding the business, noticing opportunities, and taking initiative within established priorities and brand guidelines. The ideal candidate is mature, intuitive, creative, highly detail-oriented, emotionally intelligent, and comfortable building genuine relationships online.
The role will begin at approximately 10 hours per week, with the intention to grow toward 20–30 hours and greater marketing ownership over time.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. GoHighLevel (GHL) Management & Automation
Manage and maintain the client's GoHighLevel CRM, including contacts, tags, pipelines, and lead records.
Create, update, and troubleshoot GHL workflows and automations particularly in the SMM part of the platform.
Create and manage lead magnets, opt-in forms, landing pages, and marketing funnels.
Assist with setting up GHL systems for upcoming online courses and programs.
Monitor workflows and automations to ensure that leads and customers receive the correct communications at the appropriate times.
Maintain organized CRM records and ensure that leads are properly tracked and followed up.
Assist with website updates and basic website design within the client's existing platform.
Identify opportunities to improve existing marketing processes through GHL features and automation.
2. Social Media Management & Content Marketing
Manage and maintain the client's social media presence across YouTube, Facebook, Instagram, and LinkedIn thru GHL.
Plan, prepare, and schedule approximately four social media posts per week across Facebook, Instagram, and LinkedIn.
Manage YouTube content uploads and updates as required.
TikTok management may be included depending on the client's final confirmation.
Develop and maintain a consistent social media content calendar.
Repurpose existing content into social media posts, blog articles, newsletters, and email marketing campaigns.
Ensure that all published content reflects the client's brand voice, messaging, and target audience.
Monitor social media engagement and provide recommendations for improving content performance.
Identify relevant social media trends and opportunities that align with the client's business and audience.
3. Graphic Design & Creative Marketing
Create visually appealing and professional social media graphics, promotional materials, and marketing assets.
Update and customize existing Canva templates and branding materials.
Design graphics for Facebook, Instagram, LinkedIn, and YouTube.
Create promotional banners, flyers, event graphics, and digital marketing materials
Assist with refreshing landing page visuals, website images, and VIP experience page graphics.
Develop creative visual concepts for new programs and campaigns based on the client's direction.
Select appropriate photos, layouts, colors, and design elements that align with the brand's message and target audience.
Ensure that graphics communicate the intended message and emotional tone of each campaign.
Maintain consistency across all visual marketing materials.
Important:
The client already has established branding assets and Canva templates. The VA should be comfortable working with existing materials while demonstrating the creativity and confidence to develop new visual concepts when required.
The client is looking for someone who understands the difference between marketing a fun social event, promoting a couples retreat, and communicating sensitive relationship-related topics. Designs must reflect the actual purpose and audience of each campaign.
4. Business Development & Lead Generation
Research potential business partners, referral partners, and professional networks that may generate opportunities for the client's relationship coaching business.
Identify relevant professionals, particularly therapists specializing in emotional and mental health concerns such as anxiety, depression, and relationship-related issues.
Research potential referral sources and organizations that regularly engage with individuals and couples experiencing relationship difficulties.
Assist with identifying networking opportunities, partnerships, and relevant communities.
Conduct professional outreach through email, social media, and other appropriate communication channels.
Coordinate introductions, meet-and-greets, consultations, and follow-up communications.
Assist with engaging relevant Facebook groups and online communities to promote the client's services and events, following group rules and client approval where necessary.
Maintain an organized record of prospective partners, contacts, outreach activities, and business development opportunities.
Monitor progress and provide regular updates on new leads, conversations, and potential consultations.
The VA should be comfortable initiating conversations, building relationships, and inviting potential partners or prospects to connect. This is a relationship-driven business, so communication must be personable, natural, empathetic, and professional.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Demonstrated experience in digital marketing, social media management, and marketing support
Strong hands-on experience with GoHighLevel (GHL), particularly CRM management, workflows, automations, funnels, landing pages, and email/SMS campaigns.
Experience creating and managing social media content across Facebook, Instagram, LinkedIn, and YouTube.
Strong graphic design skills, particularly using Canva or similar design platforms.
Must have a Canva graphic design portfolio demonstrating relevant social media graphics, banners, flyers, promotional materials, and marketing designs.
Ability to understand branding, visual storytelling, audience demographics, and campaign objectives.
Strong creative judgment and the ability to translate ideas into appropriate marketing visuals with minimal instruction.
Experience in content repurposing, email marketing, and basic on-page SEO optimization for digital content is preferred.
Experience with lead generation, partnership research, or business development is an advantage.
Excellent written and verbal English communication skills.
Strong interpersonal skills, emotional intelligence, and the ability to communicate sensitively about relationship-related topics.
Mature, professional, proactive, and confident in handling responsibilities independently.
Strong organizational skills and the ability to manage multiple marketing tasks and deadlines.
Ability to work with minimal supervision and deliver quality output without requiring repeated revisions.
IDEAL CANDIDATE PROFILE
Warm, confident, personable, and an excellent communicator
Proactive, curious, resourceful, and comfortable bringing forward ideas
Mature and emotionally intelligent
Strong judgment and discernment, particularly because the client's content and work involve sensitive relationship issues
Exceptional attention to detail and follow-through
Creative with strong marketing instincts
Comfortable starting conversations and building relationships
Able to work independently within established brand guidelines and priorities, while knowing when to ask for clarification or approval
Not simply a passive task-taker; able to understand the business, execute reliably, notice opportunities, and increasingly take ownership
Comfortable learning the business over time and growing into a larger marketing role
Interested in learning the client's business deeply and growing with it long term
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
GoHighLevel (GHL) – Required
Facebook, Instagram, LinkedIn, YouTube
Canva – Required
ChatGPT, Canva, CapCut or similar – Required
GoHighLevel Email Marketing / Automation
GoHighLevel Website and Funnel Builder – Required
Gmail, Zoom, or similar
Google Drive
Work Schedule
Contracted Hours per Week: 12 Hours (Hours expected to increase based on performance and business growth)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible PST Business Hours – TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level (Senior or Advanced Preferred; However, strongest Junior candidates may be considered)
Contracted Hours per Week: 12 hours/week
Daily Working Time: Flexible PST Business Hours – TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Male
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Excellent Written and Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: Canada; Calgary; Vancouver; Toronto; Montreal
Workplace: Remote
Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Why this role?
We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans: by way of feedback. By labeling, ranking, auditing, prompting, red teaming, and correcting output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech.
Cohere is looking for Data Annotation Specialists with backgrounds and skills in Trust & Safety, Content Moderation, AI model evaluation, or related fields. This role is best suited for candidates who bring strong contextual judgment, cultural and bias sensitivity, and experience applying nuanced guidelines to complex or ambiguous content. Successful candidates will be highly detail-oriented, comfortable evaluating safety risks across different user intents and scenarios, and able to make consistent, well-reasoned decisions with a high degree of independence after onboarding.
IMPORTANT CONTEXT ON THIS ROLE: In this position, you will be asked to engage with human-generated and model-generated tasks which will sometimes mean intentional exposure to explicit content. Your annotations on these explicit tasks will be used to prevent the Large Language Model from generating unintentional, adversarial, toxic, or unsafe outputs. The types of explicit content you may be exposed to may include but are not limited to those of a sexual, violent, or psychologically disturbing nature.
Please Note: This is a part-time, remote, independent contractor position available within Canada or the United States. We seek candidates who are able to commit to 16 hours per week minimum at a 45 CAD/hour or 40 USD/hour contract rate, depending on your location, consisting of 30/hour base pay plus 15 CAD or 10 USD/hour hazard pay. This role is BYOD 💻 - Bring Your Own Device (laptop). 12 months contract with potential for extension.
As a Data Annotation Specialist on safety task, you will:
- Evaluate and improve model safety: Label, rank, audit, and refine human- and model-generated text to improve safety, quality, and policy alignment, including content that may be sexual, violent, or psychologically disturbing.
- Apply nuanced safety judgment: Assess model outputs against detailed safety guidelines, rubrics, and style standards, making consistent decisions across ambiguous, sensitive, and context-dependent cases.
- Create prompts and safety test cases: Write realistic prompts, user scenarios, and adversarial examples that help evaluate model behavior across safety categories and uncover unsafe, evasive, over-refusing, or policy-inconsistent responses.
- Support quality and calibration: Identify annotation inconsistencies or unclear guidelines, and provide actionable feedback on recurring edge cases, model failures, and opportunities to improve data quality.
- Work with precision and independence: Complete annotation tasks with strong attention to detail, while being comfortable working independently in a globally distributed, asynchronous team environment.
You may be a good fit if you have:
- 1+ years of experience in Content Moderation,Trust and Safety, AI data annotation, LLM evaluation, or a related analytical role, with exposure to quality assurance, red teaming, and/or prompt engineering preferred.
- Experience applying detailed guidelines to complex and sensitive content, with strong contextual and sociocultural judgment and the ability to recognize and manage personal bias.
- Emotional resilience: Comfort working with content that contains unsafe, explicit, and/or toxic content, including content of a sexual, violent, or psychologically disturbing nature.
- Excellent command of written English and the ability to clearly justify content evaluations, including why an output is safe, unsafe, high-quality or low-quality. Bonus points if you are fluent in another language!
- Strong attention to detail and commitment to accuracy, with the ability to maintain consistency across high-volume and monotonous tasks.
- Strong execution in a remote environment, including good time management, comfort using new tools, and the ability to work independently in a global, asynchronous team.
The Candidate Journey:
Initial Screening - Once you have submitted your application our Talent Team will review your resume and writing samples.
Virtual Annotation Test - This assignment will test your written skill through various language-based tasks, such as a a writing sample, interacting with a chat bot, and more.
Video Screen - If selected to move forward, you will have a short video call with a member of our Operations Team!
Offer - Independent Contractor Agreement
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and therefore compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human generated and model generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
Location: Guatemala City
Workplace: hybrid
About the Role
We are looking for a bilingual Social Media & Design Specialist to support our nationwide field sales force. Our representatives sell industry-leading solutions—including NRS Point of Sale, merchant processing, business funding, and BOSS Revolution services—to small and mid-sized businesses across the United States.
In this role, you will serve as the dedicated creative resource for our sales team, transforming their local social media presence into a consistent driver of merchant leads.
Key Context:
This is a hands-on execution role rather than a high-level strategy position. Strategic priorities, brand guidelines, and target audiences are already established. We need an agile content creator who can independently design high-quality visual assets, produce short-form video, and maintain an active social media cadence in direct coordination with sales leadership and top-performing representatives.
Requirements
What We Are Looking For (Must-Haves):
Fully Bilingual (English & Spanish):
Non-negotiable, as you will interact directly with our bilingual sales representatives and their clients.
Strong Design Portfolio:
We hire based on proven skill rather than job titles. Your portfolio should showcase engaging, professional social media content and brand assets.
Hands-On Graphic & Video Creation:
Proficiency in Canva, Adobe Creative Suite, or similar design software, with the ability to produce polished visuals and short-form video content.
Social Media Expertise:
Proven track record managing and growing Instagram, Facebook, and WhatsApp Business—with a focus on local/SMB promotion rather than generic posting.
Autonomous & Highly Organized:
Capable of balancing competing priorities, managing multiple reps' requests, and delivering consistent, high-quality output under minimal supervision.
Empathetic Communicator:
Comfortable and patient coaching non-tech-savvy team members on adopting digital tools and content best practices.
Nice-to-Haves:
Basic Web & Landing Page Building:
Hands-on experience with platforms such as Wix, Squarespace, or WordPress.
Digital Marketing & Lead Generation:
Familiarity with paid social ad setup or organic lead-gen funnels.
Industry Familiarity:
Knowledge of POS (Point of Sale), merchant services, payment processing, or the retail/small-business landscape.
Advanced Video Editing:
Experience crafting high-retention Reels, TikToks, and short-form storytelling.
We Offer:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Benefits and Discounts
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
CPT-11758
Administrative & Inbox Management Virtual Assistant
Independent Contractor – CPT-11758 Administrative & Inbox Management Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A small private school in Connecticut is seeking a part-time Administrative & Inbox Management Virtual Assistant to provide consistent backend support to its leadership and front-office team.
During the school day, the on-site staff must prioritize students, teachers, parents, and other immediate needs. As a result, email communication, file organization, and other administrative responsibilities can become difficult to manage consistently.
The VA will primarily support the Head of School and Office Manager by organizing and monitoring email, identifying priority items, maintaining files and information, and helping ensure important requests receive timely attention.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Email & Inbox Management
Monitor and organize assigned email inboxes
Sort, categorize, archive, and maintain incoming messages
Identify high-priority or time-sensitive requests
Flag messages requiring attention from school leadership or front-office staff
Draft or send routine email responses using approved guidance
Track outstanding requests and follow-ups
Help ensure important communications do not fall through the cracks
File & Information Organization
Organize digital files, photos, documents, and shared folders
Help establish and maintain consistent file organization
Locate documents and information for school staff as needed
Maintain organized records to support stronger institutional continuity
Assist with transferring or organizing information within Google Drive
Support additional backend administrative organization as needed
General Administrative Support
Assist the Head of School and Office Manager with recurring administrative tasks
Research or retrieve information from school systems when needed
Maintain basic trackers, lists, and administrative records
Follow established escalation procedures for urgent or sensitive requests
Assist with additional administrative projects during higher-volume periods
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous administrative, executive assistant, office support, or similar experience strongly preferred
Inbox and email-management experience strongly preferred
Strong Google Workspace experience required
File and document organization experience required
Excellent written English required
Strong attention to detail and organizational skills
Customer service or email-based communication experience preferred
Previous education or school administrative experience is a plus but not required
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Strong inbox and email-management skills
Excellent written English communication
Able to identify and prioritize urgent versus routine requests
Comfortable handling information from parents, teachers, staff, and community members
Professional and discreet with school-related information
Able to work independently and consistently
Strong file and document-management habits
Comfortable learning a small organization's internal processes
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace
Gmail
Google Drive
Google Docs / Sheets
Snowman Day School Platform –
Client Training Provided
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 7:00 AM – 9:00 AM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: 7:00 AM – 9:00 AM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Excellent Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for a smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Masters or PHD is required
Professional or Expert level proficiency (C1/C2) in English
The expected hourly salary range for this position is $25 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11558 Client Operations & After-Hours Support Virtual Assistant
Independent Contractor – CPT-11558 Client Operations & After-Hours Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing San Diego-based doula agency providing premium birth and postpartum support is seeking a VA to support after-hours client operations, lead and client administration, internal coordination, and recurring back-office workflows.
Most of the shift will involve focused, independent administrative work after the U.S. team has gone offline. The VA will also monitor the company's after-hours lines and occasionally respond to time-sensitive situations such as last-minute care cancellations or labor-related notifications by following established protocols and escalating to the appropriate team member.
The ideal candidate is warm, composed, highly organized, technologically adaptable, and capable of working independently with minimal supervision.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
After-Hours & Client Support
Monitor designated business phone and text lines during the shift
Follow established protocols for last-minute cancellations and urgent situations
Coordinate replacement coverage when required
Recognize labor-related notifications and promptly alert the appropriate team member
Confirm scheduled care providers have arrived as expected
Document incidents clearly for the daytime team
Provide calm, professional communication to clients and team members when needed
Communicate directly with both the client families and assigned doulas during time-sensitive situations, using the appropriate communication channel to coordinate updates and next steps.
Provide real-time text and written communication when situations require immediate coordination, in addition to monitoring phone calls and text lines.
Coordinate with the daytime team during the beginning-of-shift handoff to receive updates and outstanding responsibilities before transitioning to independent work.
Sales Pipeline & Client Administration
Maintain accurate lead records, follow-up statuses, and sales-pipeline information
Send approved first-touch and follow-up messages to new inquiries
Assist with email campaigns and segmented communications
Set up new clients across company systems after contracts are signed
Maintain client records, calendar reminders, forms, and other lifecycle information
Track outstanding client items and follow up as needed
Assist with payment-status tracking and recurring operational reports
Maintain detailed written notes in the appropriate client records regarding family interactions, communications, and account updates to ensure information is properly documented and accessible to the team.
Document relevant changes and updates consistently across the company's systems, ensuring client records remain accurate and up to date.
Hiring & Operational Administration
Maintain applicant records and candidate statuses
Schedule interviews and screening calls
Send documented candidate communications and collect required information
Assist with new-hire system access, calendars, and onboarding materials
Support data cleanup, process documentation, research, and other operational projects
Use established systems and AI workflows to improve day-to-day efficiency
Work independently through assigned deliverables after the initial handoff from the daytime team, following established procedures and training materials with limited supervision.
Review available documentation and training resources and conduct appropriate research when clarification is needed, while following established protocols and escalating situations when necessary.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service, client operations, account support, or administrative experience required
Strong spoken and written English required
Experience with lead follow-up, CRM management, or client lifecycle administration preferred
Strong technical aptitude and ability to learn unfamiliar software strongly preferred
Basic AI literacy required; Claude experience strongly preferred
Medical or healthcare experience is not required; Family services experience a plus
Ability to work independently during designated after-hours coverage required
IDEAL CANDIDATE PROFILE
Exceptional customer-service mindset (required)
Calm and composed when unexpected situations arise
Excellent spoken and written English
Warm, professional, and empathetic communicator (required)
Highly organized and detail-oriented
Comfortable working independently for much of the shift
Fast, self-directed learner who adapts easily to new systems
Strong judgment and ability to follow written protocols
AI-open and interested in using technology to improve workflows
Discreet with sensitive client and family information; Signed confidentiality agreement required
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Working Knowledge Preferred:
Google Workspace
Slack
Notion
Canva
Claude / AI Tools
Client Training Provided:
Doula Connect
Dubsado
Quo
Clockify
Calendly
Kajabi
Eventbrite
Typeform
Indeed
Zapier
Zoom / Loom
Candidates are
not expected to know the entire technology stack before starting
; the ability to learn unfamiliar systems quickly is more important.
TRAINING & HOURS RAMP
Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific
Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific
Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific
Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific
After initial training:
Approximately 25 hours/week
Additional hours may become available as the company grows and the VA demonstrates strong performance
Work Schedule
Contracted Hours per Week: 25 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Regular schedule: Sunday-Thursday 4 PM-9 PM PST
Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific
Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific
Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific
Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 25 hours/week
Daily Working Time: Regular schedule: Sunday-Thursday 4 PM-9 PM PST
Week 1 training: Nov 9, 10, 11, and 12 from 3pm to 5pm pacific
Week 2 training: Nov 16, 17, 18, and 19 from 3pm to 7pm pacific
Week 3 training: Nov 23, 24, 25, and 26 from 3pm to 7pm pacific
Week 4 training: Nov 30, 1, 2, and 3 from 4pm to 9pm pacific
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Islamabad Capital Territory, Pakistan
International Trade Compliance Assistant
Operations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
We are looking for a Trade Compliance Associate to support day-to-day compliance for our imports and exports. You will prepare and review customs entries and supporting documents, keep our classification and origin records accurate, and catch issues before they become penalties. You will hand every entry, document package, and correction to the Import/Export Manager, who holds approval authority. You will work directly with customs brokers, freight forwarders, suppliers, and internal teams, and report to the Import/Export Manager.
What You'll Own
Review customs entries and supporting documents for accuracy of declared values, HTS classifications, country of origin, and quantities, ensuring managerial approval before and after filing.
Verify commercial invoices, packing lists, bills of lading, purchase orders, and shipping documents for completeness and consistency, flagging discrepancies before shipment departure.
Research and recommend HTS codes for new products, maintain classification records, determine country of origin, and assess eligibility for trade agreements and special duty programs.
Review customs valuation documentation, including First Sale packages where applicable, verify duty and fee calculations, and reconcile broker invoices, ACE reports, and monthly statements.
Generate and analyze ACE reports to monitor customs entries, duty payments, and broker accuracy; reconcile shipment and inventory records, investigate discrepancies, and escalate compliance risks.
Maintain accurate, audit-ready customs records in accordance with five-year retention requirements; prepare post-summary corrections, post-entry amendments, and draft responses to CBP inquiries (CF-28 and CF-29).
Monitor customs filing deadlines, liquidation and protest timelines, regulatory and tariff changes, and maintain internal compliance procedures while guiding teams on documentation requirements.
Skills & Qualifications
Bachelor's degree in International Trade, International Business, Customs Administration, Supply Chain Management, or a related discipline.
1–3 years of relevant experience in import/export compliance, customs brokerage, freight forwarding, or international trade operations.
Working knowledge of U.S. Customs regulations (19 CFR), Harmonized Tariff Schedule (HTS) classification, rules of origin, customs valuation, and Incoterms.
Hands-on experience reviewing U.S. Customs entry summaries (CBP Form 7501) and working with Automated Commercial Environment (ACE) reports.
Understanding of international trade agreements, Section 301 tariffs, and applicable special duty programs.
Strong Microsoft Excel skills, particularly for data analysis, reconciliations, and compliance checks.
Strong analytical and organizational skills, with excellent attention to detail and the ability to manage trade compliance documentation accurately.
Proficiency in reading and writing English, with the ability to understand customs documentation and communicate effectively in a professional environment.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: Islamabad Capital Territory, Pakistan
Junior Tax Analyst
Finance · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
We are looking for a detail-oriented Tax Analyst to support our global tax compliance and reporting activities, with a primary focus on U.S. sales tax and exposure to international indirect tax and payroll tax requirements. This role will be responsible for assisting with multi-state tax filings, registrations, reconciliations, tax account maintenance, and regulatory correspondence.
The ideal candidate will have a solid understanding of tax compliance processes, strong analytical and organizational skills, and the ability to manage multiple filing deadlines across different jurisdictions. Working closely with Finance and Accounting teams, the Tax Analyst will help ensure accurate tax reporting, timely filings, proper documentation, and compliance with applicable tax regulations across our global operations.
What You'll Own
Preparing data for U.S. sales tax returns across multiple states.
Supporting sales tax registrations and maintaining tax accounts with different state authorities.
Assisting with GST/HST, PST, QST, VAT and other international indirect tax compliance.
Supporting payroll tax compliance, including withholding tax, unemployment tax and other state payroll taxes.
Reviewing tax portals and maintaining records of returns, payments, deadlines and account balances.
Assisting with the preparation of responses to tax notices, penalties and correspondence from tax authorities.
Downloading, organizing and reviewing reports from tax authorities and tax compliance platforms.
Working with accounting and tax systems such as Xero, Excel and Avalara.
Reviewing sales information from platforms such as Shopify and other e-commerce channels for tax purposes.
Maintaining tax trackers, filing calendars and supporting documentation.
Performing basic tax research when required.
Following up internally for documents and information needed for tax filings.
Skills & Qualifications
ACCA/CA students, finalists, or qualified candidates preferred; Bachelor's degree holders in Accounting, Finance, Commerce, or a related discipline are also encouraged to apply.
Fresh graduates are welcome, provided they have strong accounting fundamentals and an interest in taxation.
Basic understanding of accounting principles, taxation, and financial reporting.
Strong Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, and SUMIFS.
Strong analytical, problem-solving, and numerical reasoning abilities, with excellent attention to detail.
Good written and verbal communication skills in English, along with strong organizational and time-management abilities.
Willingness to learn and develop expertise in U.S. sales tax, payroll tax, Canadian GST/HST, provincial sales taxes, and international VAT/GST compliance.
Familiarity with accounting and tax platforms such as Avalara, Xero, QuickBooks, Shopify, or tax authority portals will be an added advantage; prior experience in accounting, taxation, audit, or finance is preferred but not mandatory.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
As a member of this team, you would be responsible for answering customer inquiries through email, chat, and phone. Adhering to a daily schedule that includes a mix of taking phone calls, simultaneous chats, and responding to emails.
Location: Global - Remote
About the Role
You’ll support our Legal Team across LATAM and other international jurisdictions, focusing on betting and gaming regulations, contracts and general legal matters. Your responsibilities will include reviewing and drafting contracts and legal documents, conducting legal research, supporting litigation matters, handling corporate housekeeping and maintaining the legal library, all under the supervision of the Legal Counsel. The role will also provide exposure to broader international legal matters, including commercial contracts, corporate governance and regulatory topics, as well as opportunities to assist with regulatory and certification processes, such as audits, submissions and communications with testing laboratories and regulators, depending on business needs.
What you'll do:
Review, draft and negotiate commercial agreements (vendor, service, marketing, sponsorship, affiliate, NDAs, data processing), flagging risks and proposing mitigations to the Legal Counsel
Review corporate, regulatory and commercial documents (policies, terms and conditions, powers of attorney, board resolutions, filings) for accuracy and consistency
Keep the legal library and contract repository up to date, with version control, templates, standard clauses, a central register of contracts and key dates (renewals, expiries, notice periods), and an internal knowledge base
Support litigation and administrative proceedings by gathering documents and evidence, tracking deadlines, coordinating with external counsel, and preparing case summaries and status reports
Carry out legal and regulatory research (contracts, consumer, data protection, corporate, betting/gaming law) and draft junior-level memos and opinions
Help with corporate housekeeping: entity records, corporate acts, registrations and filings
Support regulatory and certification processes when needed: tracking certificate and report expiry dates, preparing documents for audits and regulator submissions, and liaising with testing labs;
Assist the Compliance teams (Brazil, Mexico and other markets.) with policy drafts, regulatory checks and internal processes;
Handle internal legal requests from business teams (Product, Marketing, Finance, HR), sorting and routing them under the Legal Counsel’s supervision;
Prepare reports and status updates for leadership and stakeholders;
Support certification and compliance projects end-to-end: scheduling, tracking progress, coordinating with testing labs (ATFs), preparing documentation for audits and regulator submissions;
Interface with external certification bodies, testing labs, third-party vendors, and regulators;
Prepare reports, dashboards and status updates for leadership & stakeholders
What you'll bring:
Complete Law bachelor's degree and active BAR membership;
Fluent English and Spanish (written & spoken) are mandatory.
Attention to detail, strong organizational skills, ability to manage multiple certification tracks
Analytical mindset, capacity to learn technical standards (software, testing, gaming)
Proactive, good communicator, ability to liaise across teams and external entities
Even better if:
Understanding of games, betting, sports and igaming industry.
Media contract management
Interest in sports.
Experience or coursework in contracts and regulatory law, litigation support or in-house legal routines (including internships).
Availability to work on hybrid model and/or to relocate to São Paulo, Brazil, but fully remote applications will also be considered;
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
📈 FINANCE COMMUNITY AT ALAN
Finance & Strategy exists to enable better decisions, faster, at every level of the company, in a regulated, diverse and ever-changing business.
We succeed when ambitious goals become credible plans, when strategic bets are grounded in financial reality, and when the entire company (not just Finance!) speaks the language of performance.
We set the right ambition, we monitor whether we're getting there, and we raise our hand when something needs to change.
We are not record-keepers. We are builders, partners, and challengers. We are looking for people who want to build, support decision-making processes and challenge the status quo.
The core responsibilities of the Finance & Strategy community are:
- Strategy & Planning: steers Alan's financial performance through business planning, financial and operational monitoring, investor relations and financing
- Financial Reporting: is the steward of Alan's financial truth, ensuring that we produce accurate, timely financial data. It owns the reporting to all key stakeholders (board, leadership team, tax authorities, and regulators like the ACPR) and ensures that financial data is the single, uncontested source of truth for the company's performance
- Finance Data and Operations: Build and own the core finance data and tooling infrastructure (models, pipelines, and concepts that connect business operations to financial reality). This is where Finance meets product thinking
- Functional poles with end-to-end ownership of their domain: Treasury, Procurement, M&A
⭐️ THE INSURANCE CONTROLLER ROLE ⭐️
Our insurance scope is growing fast: more complex reinsurance treaties, prévoyance (disability and death cover) moving in-house, new products and markets. At the same time, Finance is taking over the Solvency 2 balance sheet, which will be audited from 2028.
We’re looking for a rigorous, ownership-driven insurance finance professional to own our prévoyance technical flows and the production of the Solvency 2 balance sheet. You’ll join the Financial Controlling team (within Financial Reporting) and act as the hub between Risk, Actuarial, Ops, Data and Strategy, as well as the main contact for our reinsurers and external auditors.
You’ll know these numbers inside out: how they’re produced, what business reality they reflect, and how to defend them to auditors, the ACPR and the Board. You read the source texts yourself (accounting rules, Solvency 2 regulation, treaty clauses), form your own view, and know when to escalate.
⭐️ WHAT YOU WILL DO ⭐️
- Prévoyance flows: own premiums, claims, technical provisions (mathematical and claims reserves) and related reinsurance, from P&L through balance sheet and cash
- Reinsurance accounting: manage reinsurance accounts, quarterly settlements and profit-sharing clauses, making sure the books reflect what our treaties actually say
- Solvency 2 balance sheet (solo and group): restate French GAAP to Solvency 2, challenge actuarial best estimates and risk margin, and track own funds quarter to quarter
- Regulatory reporting: prepare balance sheet and own-funds QRTs and write the balance-sheet section of the SFCR
- Audit readiness: be the single point of contact for auditors on Solvency 2, starting with the 2027 dry run, with documentation and controls always ready
- Monthly review: analyse and comment on your scope (P&L, balance sheet, variances, loss ratio and other insurance KPIs)
- Automation: turn manual computations into clear specs for our Finance Data team, and use data and AI to make closing faster and more reliable
- Business partnering: flag the accounting and solvency impact of new products, treaties or markets early and follow through to implementation
⭐️ WHAT WE’RE LOOKING FOR ⭐️
- At least 5 years in insurance accounting, ideally Big 4 insurance audit followed by finance or reporting at an insurer
- Strong command of French GAAP insurance accounting (technical provisions, reinsurance, insurance P&L)
- Hands-on experience with the Solvency 2 balance sheet and QRTs
- Strong analytical skills: reconciling large datasets, bridging French GAAP to Solvency 2, spotting inconsistencies; comfortable with SQL and AI tools
- Organised, rigorous and comfortable building structure from ambiguity; you close the loops and can explain technical topics to actuaries, auditors and non-finance stakeholders alike
- Fluent in English and French
Big pluses: prévoyance experience (long-term reserves, mortality/disability tables, profit-sharing), having built a Solvency 2 production process, actuarial knowledge, IFRS 17.
🌍 How we work
- Location: You must be legally eligible to work from France. The role is based in Paris.
- Remote work: We offer remote work flexibility, but we value in-person collaboration.
🎯 Important note: we hire people, not roles.
- If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
- If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
- Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
You want to know more about Alan?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.
- 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Argentina
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Infrastructure/SRE Engineer to improve the reliability and stability of the customer-facing production infrastructure behind Webflow’s Convert pillar.
Convert owns a suite of products that give marketing and growth teams the tools to experiment, personalize, and drive real revenue from their web presence, including Webflow Analyze, Optimize, AEO, and Campaigns. As tens of thousands of projects launch on Webflow each month, you’ll help keep the platform secure, scalable, and dependable for the people who rely on it.
Much of what Convert delivers depends on data: high-volume event ingestion, real-time and analytical data stores, and pipelines that turn visitor behavior into reporting, experiments, and personalization. You’ll own the reliability, performance, and cost of this data infrastructure, including streaming and batch pipelines and analytical databases. You’ll set SLOs, build observability, plan capacity, and make sure data stays fresh, accurate, and available as volume grows.
The next chapter is ambitious. We’re serving some of the world’s largest enterprises and rethinking what an AI-native conversion platform can be. You’ll work across a large, revenue-generating system, partner with the engineers who build on it, and help decide how it needs to evolve.
About the role:
- Location: Remote-first (Argentina)
- Permanent, full-time employee (this is not a contractor position)
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position.
As a Senior Infrastructure/SRE Engineer on the Convert pillar, you'll:
- Own and evolve the cloud infrastructure behind the Convert products, including compute, serverless, networking, and cloud operations on AWS.
- Build and maintain our infrastructure-as-code foundation in Pulumi, and evolve the patterns and shared components other teams build on.
- Improve scalability and reliability of distributed, event-driven systems, including our Druid, MongoDB, and Airflow workloads, with a focus on low latency.
- Make observability the foundation of how we operate. Improve the dashboards, alerts, and SLOs for the systems you own so we catch issues before customers notice, and on-call pages are actionable instead of noisy.
- Lead projects from design through launch that move team and engineering org goals.
- Write and review maintainable, tested, performant code and automation, and raise the quality bar for the team.
- Build AI-powered automation, from policy-as-code and drift detection to LLM-assisted runbook generation, and use AI tools in your daily work.
- Help the team build reliable systems.
ABOUT YOU
Requirements:
- BA/BS degree or equivalent experience
- Business-level fluency to read, write and speak in English
You’ll thrive as a Senior Infrastructure/SRE Engineer if you:
- Have 5+ years owning and operating cloud infrastructure in a customer-facing environment with little tolerance for downtime. You come from infrastructure, SRE, or cloud engineering with a love of automation and code, or from software engineering with a deep interest in cloud infrastructure and distributed systems.
- Have deep hands-on experience with AWS and a clear view of what good cloud operations look like.
- Have used infrastructure as code (Pulumi or Terraform) and prefer changes made through code, not consoles.
- Have operated high-throughput, data-intensive distributed systems in production, such as Druid, MongoDB, or Airflow, and understand scalability, fault tolerance, consistency trade-offs, and performance tuning.
- Are fluent in Python or TypeScript/Node.js for automation and tooling, and can read and work in Java services.
- Treat observability as the basis of operations: you design SLOs, dashboards, and alerts so that issues surface before customers notice and pages are actionable.
- Handle incidents well, including on-call and blameless postmortems, and fix the root causes behind them instead of just closing tickets.
- Want to improve developer productivity, with CI/CD, tooling, and paved paths that let product engineers ship without owning infrastructure.
It would be a bonus if you had even one of the following:
- Experience with Apache Spark, Airflow, or TensorFlow.
- Familiarity with Kafka or other event streaming platforms.
- Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance.
- Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Compliance Operations Specialist
About the job
This role is part of Twilio’s Compliance Operations team, which helps ensure that customer activity on our platform follows industry rules and Twilio’s internal policies. You’ll be responsible for reviewing alerts and account activity for Messaging and Voice traffic to assess whether it complies with Twilio’s Voice Policy, Messaging Policy, Acceptable Use Policy, and relevant regulatory requirements across global carrier networks.
When non-compliant activity is identified, such as messaging that violates local telecom rules or improper use of voice services, you’ll work with customers to explain the issue and guide them toward a compliant solution. In some cases, you’ll also take enforcement action to stop the non-compliant activity from continuing on Twilio’s platform.
This is an analytical and communication-heavy role that requires strong judgment, attention to detail, and the ability to work through ambiguous situations. You’ll be expected to make informed decisions and explain those decisions clearly to customers, even when the guidance may not always be black and white.
We’re looking for someone who enjoys digging into complex issues, learning how global telecom regulations apply to real-world traffic, and helping customers understand how to stay compliant. The ideal candidate is curious, investigative by nature, and comfortable with both independent research and customer-facing communication.
Responsibilities
In this role, you’ll:
Investigate potential violations:
Review account activity, messaging behavior, and data to identify signs of abuse or misuse. You'll be trained to spot red flags and patterns linked to spam or scams, and take quick action to mitigate risk.
Stop bad actors before they cause harm:
You'll use internal tools and available data to find and shut down non-compliant activity that could negatively impact Twilio’s customers or consumers who receive unwanted calls or texts.
Communicate directly with customers:
A major part of the job is customer-facing, primarily through email via our ticketing platform Zendesk. You'll notify customers of policy violations, provide them with clear guidance on how to fix issues, and sometimes inform them that their access to Twilio is being restricted or terminated.
Analyze trends and prevent future abuse:
Go beyond individual cases by recognizing recurring themes, identifying root causes, and helping recommend long-term solutions to keep bad actors off the platform.
Work with data:
You’ll regularly examine call and messaging records to trace activity, identify patterns, and support enforcement decisions with evidence.
Support global impact:
The work you do directly affects businesses, mobile carriers, and end users around the world. Your decisions may impact high-profile brands and millions of consumers globally.
Prioritize clarity and accuracy:
Because most communication is written, especially through email, you’ll need strong writing skills to explain policy violations and technical details in a way that customers understand and can act on.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work a non-traditional schedule; weekends, holidays and evenings may be required
Experience working in a fast paced, ambiguous environment, with a strong bias for action
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data
You are detail-oriented with good organizational skills and comfortable with ambiguity
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust
You have the ability to make sound decisions in a fast paced environment
You have good time management and organizational skills and are comfortable working under pressure
Excellent written communication skills in English
Desired:
Basic knowledge of using spreadsheets including formulas.
Have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications.
1-2 years experience working in a queue based environment triaging and resolving tickets.
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Riyadh, KSA
Workplace: onsite
As a Merchant Onboarding Executive, you will play a key role in onboarding SME merchants across dynamic markets. You will own the end-to-end merchant onboarding journey, ensuring merchants are successfully activated, technically integrated, and fully configured before going live.
You will work closely with merchants and internal stakeholders — including Business Development, Risk, Legal, and Product teams — to resolve onboarding blockers, improve conversion rates, and deliver excellent merchant experience. Your focus will be on operational excellence, merchant success, and driving sustainable business growth
Key Responsibilities
Merchant Onboarding & Activation
Own the full merchant onboarding lifecycle from application to activation.
Activate merchants and oversee backend integration processes.
Ensure merchants are properly configured with the correct access, settings, and dashboards prior to activation.
Guide merchants through Tabby's onboarding process and provide support throughout their journey.
Merchant Support & Case Management
Resolve stalled, escalated, or time-sensitive onboarding cases.
Handle daily drop-off applications by:
Identifying merchants who stopped during the legal stage.
Following up via phone and email.
Assisting merchants in completing and submitting required documentation.
Manage daily reset applications by:
Working with the Risk team to identify document issues.
Communicating required corrections to merchants.
Following up until successful resubmission.
Address merchant concerns, inactivity, and churn to improve onboarding conversion.
Cross-functional Collaboration
Coordinate with Risk, Legal, Business Development, Product, and other internal teams to remove onboarding blockers.
Collaborate with Business Development to improve lead handoff and onboarding workflows.
Support internal teams in accelerating merchant activation.
Technical & Operational Support
Investigate integration issues, including backend and technical errors.
Work cross-functionally to implement effective solutions.
Support merchants with e-commerce integrations where required.
CRM & Performance Management
Maintain accurate CRM records and ensure CRM hygiene.
Track merchant progress throughout the onboarding funnel.
Monitor and report against daily, weekly, and monthly KPIs.
Ensure adherence to SLAs and NPS targets.
Process Improvement
Evaluate pre- and post-website onboarding activities.
Monitor merchant transactions and ensure Tabby's online presence aligns with brand guidelines.
Contribute to process improvements that increase:
Onboarding efficiency
Data integrity
Reporting automation
Cross-functional collaboration
Pipeline conversion
Skills, Knowledge and Expertise
Requirements
Good spoken and written English and Arabic
Bachelor’s degree, or equivalent experience
1–2 years in a customer-facing role (onboarding, customer success, account management, sales or merchant support)
Comfortable making a high volume of calls every day and following up without being chased
Basic Excel / Google Sheets
Preferred
Experience with a CRM (Zoho, HubSpot, SAP or similar)
Experience in fintech, payments, BNPL or e-commerce
Familiar with Saudi business documents (CR, VAT certificate, IBAN letter, national address)
Familiar with e-commerce platforms like Salla, Zid, or Shopify
Experience working against KPIs and SLAs
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
T-CPT-11717
IT Support Engineer Virtual Assistant
Independent Contractor – T-CPT-11717 IT Support Engineer Virtual Assistant/Technical VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing IT services company supporting small businesses is seeking a part-time IT Support Engineer Virtual Assistant to provide remote technical support, Microsoft 365 administration, network troubleshooting, and recurring IT maintenance.
The company recently acquired another Managed Service Provider (MSP), expanding its customer base, including businesses in the healthcare industry.
The ideal candidate will have hands-on IT support experience, familiarity with MSP environments, and experience using Remote Monitoring and Management (RMM) tools. The position requires someone who can independently troubleshoot routine technical issues while following established procedures and escalation protocols.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Technical Support & Troubleshooting
Provide remote IT support to business clients
Troubleshoot common hardware, software, connectivity, and system issues
Respond to assigned technical support requests and service tickets
Diagnose routine problems and implement approved solutions
Document troubleshooting steps, resolutions, and outstanding issues
Escalate complex technical problems to senior engineers when necessary
Microsoft 365 & Systems Administration
Assist with Microsoft 365 user and account administration
Support email, file access, permissions, and related administrative tasks
Troubleshoot Microsoft 365 applications and user-access issues
Assist with routine network and firewall administration
Support basic network connectivity and configuration troubleshooting
Remote Monitoring & IT Maintenance
Use RMM platforms to monitor and support client systems
Respond to system alerts and identified technical issues
Perform routine remote maintenance and troubleshooting tasks
Follow established MSP monitoring and support procedures
Maintain accurate system notes and technical documentation
Client Communication & Coordination
Communicate professionally with clients regarding technical issues
Provide updates on assigned support requests
Coordinate with internal technicians and management when needed
Maintain accurate records of completed and outstanding work
Follow client-specific security, confidentiality, and access procedures
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous hands-on IT technical support experience required
Experience using RMM software strongly preferred
Microsoft 365 administration and troubleshooting experience required
Network and firewall administration experience strongly preferred
Previous MSP or outsourced IT support experience strongly preferred
Experience providing remote technical support to business clients required
Strong troubleshooting and problem-solving skills required
Excellent written English and professional verbal communication required
IT ticketing and technical documentation experience preferred
Healthcare IT experience is a plus
IDEAL CANDIDATE PROFILE
Technically capable and confident troubleshooting IT issues
Comfortable supporting multiple business clients
Familiar with MSP workflows and remote support environments
Resourceful and able to solve routine problems independently
Strong communicator with a customer-service mindset
Organized and accurate with technical documentation
Able to recognize when issues require escalation
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
RMM Platforms
Microsoft 365 / Microsoft Admin Center
Network & Firewall Management Tools
Remote Desktop / Remote Support Software
IT Help Desk / Ticketing Systems
Microsoft Teams / Business Communication Tools
Work Schedule
Contracted Hours per Week: 20 Hours
(
Potential to increase based on performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 8:00 AM–12:00 PM ET
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 20 hours/week
(
Potential to increase based on performance
)
Daily Working Time: 8:00 AM–12:00 PM ET
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written English and Professional Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that’s where you come in!
Duolingo is the world's most popular learning app. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills.
We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!
About the role...
As a QA Specialist I, you will support the delivery of high-quality Duolingo experiences by testing new features across iOS, Android, and Web. Embedded within a cross-functional product team, you will partner with engineers, product managers, and designers to identify issues, communicate quality risks, and advocate for learners. You will build product and testing expertise while receiving guidance from more experienced QA teammates.
🧠 You will...
Manually test new features across iOS, Android, and Web using regression, exploratory, and acceptance testing
Perform sanity checks on Duolingo release and branch builds, and help validate bug fixes before and after deployment
Write clear, detailed, and reproducible bug reports, and collaborate with engineers and teammates to diagnose issues
Build deep knowledge of Duolingo products and ask thoughtful questions about expected behavior, edge cases, and the learner experience
Identify potential quality issues and raise risks with guidance from more experienced QA teammates
Prioritize testing tasks within assigned projects, focusing on areas with high learner impact
Advocate for learners by evaluating features for correctness, clarity, and usability
Follow and contribute to QA processes, documentation, and procedures while learning how quality practices scale across teams
Communicate progress, questions, and blockers clearly to cross-functional partners
✅ You have...
Graduated between Spring 2025 - Spring 2026 with a bachelor’s degree in a related field
Experience testing consumer mobile or web applications
Strong attention to detail and an interest in finding, reproducing, and documenting software issues
Clear written and verbal communication skills
The ability to collaborate effectively with engineers, product managers, designers, and QA teammates
An organized approach to managing assigned work and changing priorities
Curiosity, sound problem-solving skills, and a commitment to high-quality work
The ability to ask questions, incorporate feedback, and build expertise in an evolving product environment
⭐ Exceptional candidates will have...
Familiarity with basic automation tools, lightweight scripting, or AI-assisted testing tools, even if not a primary responsibility
Familiarity with regression, exploratory, acceptance, or usability testing
Experience writing reproducible bug reports or working with issue-tracking tools
Familiarity with the Duolingo app
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$68,000
—
$78,000 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Intermediate Fullstack Engineer on GitLab's Subscription Lifecycle team within Monetization, you'll build the frontend experiences and backend services customers use to view and manage subscriptions, renew products, configure auto-renewal, and manage billing accounts. Your work will span renewals, overages and reconciliations, subscription visibility, and budget and reservation management, keeping subscription, billing, and account data accurate and reliable. Because these workflows directly affect revenue, customer access, and financial information, you'll use technical judgment, safe and iterative rollouts, and a high bar for reliability and correctness.
Some examples of our projects:
Building a clear, reliable subscription view across the Customers Portal and related surfaces
Improving manual renewal and auto-renewal flows, including supporting emails, banners, and account experiences
What you'll do
Design and build fullstack features across the post-purchase subscription journey.
Contribute to the technical design and implementation of new subscription lifecycle capabilities.
Partner with Product and Design to translate renewal, billing account, and customer experience requirements into resilient, well-tested solutions.
Integrate subscription lifecycle workflows safely with billing, customer account, and internal admin systems.
Write maintainable, well-tested code and follow engineering practices for rollout safety and monitoring.
Participate in code reviews and provide thoughtful, constructive feedback.
Identify and reduce technical debt and architectural risk in the subscription lifecycle.
Participate in incident response for subscription and renewal issues, given their potential impact on revenue and customer access.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience as a fullstack engineer and confidence working across frontend and backend code.
Our purchase applications use Ruby on Rails (Must have) and Vue.js. (preferred) or React.
Experience owning technical direction for a product area, including proposing, discussing, and driving thorough, iterative solutions.
Experience building or maintaining transactional or checkout-style flows, ideally in a billing, ecommerce, or subscription context.
Familiarity integrating with third-party billing or customer relationship management systems, such as Zuora, Salesforce, or Stripe, is a plus, not a requirement.
A focus on safe, incremental delivery given the revenue and customer impact of this work.
The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems and propose thorough, iterative solutions.
Written and spoken English proficiency sufficient to collaborate in a remote, largely asynchronous work environment.
Alignment with GitLab's values and a commitment to working in accordance with them.
About the team
The Subscription Lifecycle team is part of GitLab's Monetization section and owns the post-purchase subscription experience. You'll partner with Sales, Finance, Information Technology, and Support on secure, reliable purchasing, billing, provisioning, and utilization workflows, and report to the Engineering Manager, Purchase. The team works asynchronously, with regular planning and retrospectives and shared expectations for deployments, incident management, testing, and rollout safety. GitLab's mission is to enable everyone to contribute and co-create the software that powers our world. The Purchase team's mission is to make it as easy as possible for anyone to buy, add on to, or upgrade GitLab through a single, trustworthy, unified purchase experience. For more on how Monetization works, see the
Monetization sub-department handbook
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
All remote, asynchronous work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
and
Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office support
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, United States
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
Join us to build Duolingo Ads, Duolingo’s direct ad business.
Duolingo is used by over 150 million users every month to learn a language, music, math, or chess. The vast majority of our learners engage with the free, ad-supported version of our app, which is core to our mission of delivering a learning experience that is accessible to all.
As our reach continues to grow, we want to elevate Duolingo’s free experience by introducing higher-quality ad formats that delight learners and offer strong monetization potential for Duolingo.
We are seeking an
Account Manager contractor
for a 3 to 6 month (10-20 hours per week) engagement with Duolingo Ads. You’ll support assigned advertising campaigns from kickoff through close, and deliver RFP responses and media plans for assigned sales opportunities.
This engagement reports to our
Account Management Lead
. It’s a chance to contribute to an early-stage, fast-growing ads business that reaches hundreds of millions of learners.
Scope of work
Serve as the day-to-day point of contact for assigned campaigns, from kickoff through close
Deliver a program timeline and kickoff materials for each assigned campaign
Coordinate with internal ads teams to launch each assigned campaign on schedule
Partner with Ad Ops to QA and launch assigned campaigns, and deliver client pacing and performance updates while they’re live
Enter and maintain insertion orders and media plans for assigned campaigns in internal sales systems
Deliver RFP responses and media plans, including video and native/custom ad formats, for assigned sales opportunities
Deliver in-campaign optimization and incremental-spend recommendations for each assigned campaign
Deliver a recap for each assigned campaign at close, covering results, learnings and insights
You have...
4+ years of experience in account management
Client-facing background at a tech company, publisher, or agency managing a brand partnerships, creative development or buying
Track record of cross-team collaboration, partnering with stakeholders to lead projects from kick-off through execution
Strong project management capabilities, managing high volumes of campaigns with accuracy
Exceptional communication and presentation skills
Ability to operate at a high level with a lot of ambiguity in a fast-paced environment
Built media plans across spend levels, inclusive of video and native/custom ad formats.
Strong understanding of ad tech and mobile app ecosystems
Understanding of the Duolingo product and the freemium business model
Experience monitoring and reporting on performance, using data to tell impactful stories
Proficiency in Google Product Suite, Powerpoint, Excel, Slack and OMS tools (i.e. Boostr)
About Duolingo
Duolingo is the most popular language-learning application in the world, with over 500 million users and over half a billion exercises completed daily. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills.
We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
УдалённоCanada; Calgary; Vancouver; Toronto; Montreal; We welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридGuatemala City
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