Обязательные навыки:
— Понимание специфики телеком‑услуг: как устроены тарифы, подключение, технические ограничения и возможности
— Умение работать с данными: анализировать метрики, строить отчёты, делать обоснованные выводы
— Владение методами пользовательских исследований и проверки гипотез
— Навыки расчёта юнит‑экономики и оценки бизнес‑эффекта от внедрения новых функций
— Уверенное владение инструментами постановки и отслеживания задач (например, Jira, Confluence, YT)
— Умение анализировать метрики базового и MVNO‑продуктов : (активация SIM‑карт, ARPU, отток, конверсия, средний чек, ASR, NER ) и предлагать улучшения на основе данных
— Готовить требования к продукту — описывать функциональность, сценарии использования, критерии приёмки — в понятном для разработки формате
— Опыт управления командой разработки полного цикла, опыт формирования бэклога, управления спринтами
Желательные навыки:
— Опыт запуска и развития MVNO‑проекта. Основная задача— строить и масштабировать продукт от концепции и до вывода на рынок и управления экономикой продукта
— Оценка экономики MVNO‑продукта: рассчитывать юнит‑экономику, модели монетизации ( тарифы, пакеты), прогнозировать P&L и точки окупаемости
Задачи:
— Создание и развитие нового продукта с нуля
— Координировать кросс‑функциональные команды
— Переводить бизнес‑требования в понятные задачи для разработки
— Рассчитывать юнит‑экономику и P&L продукта
— Проводить CustDev
— Изучать рынок, потребности клиентов и действия конкурентов, формировать выводы и рекомендации для развития продукта
— Формулировать продуктовое видение и стратегию, выстраивать дорожную карту с приоритетами и этапами реализации
— Провести аудит ключевых метрик эффективности продукта, внести при необходимости изменения , следить за их динамикой, предлагать улучшения на базе аналитики
Условия:
— Официальное трудоустройство (ТК РФ) в аккредитованной IT-компании
— Расширенный пакет ДМС, включая стоматологию и поддержку психолога
— Участие в развитии социально значимого продукта
— Компенсация части стоимости абонемента в спортзал
— Удалённый формат работы из любого города с возможностью посещать офис в Туле для рабочих сессий, корпоративных событий и неформального общения
Задачи:
— Проводить интервью с заказчиками и пользователями, разбираться в их процессах, задачах и проблемах;
— Помогать заказчику сформулировать потребность, если изначально она обозначена на уровне идеи или пожелания;
— Прорабатывать варианты решения задачи с учетом существующей системы;
— Формировать, описывать и согласовывать требования на разработку;
— Декомпозировать задачи до уровня понятных команде требований и постановок;
— Определять приоритетность задач;
— Продумывать пользовательские сценарии и интерфейсы новой функциональности;
— Передавать задачи разработчикам и сопровождать их в процессе реализации;
— Координировать работу команды разработки;
— Принимать реализованный функционал и проверять его с точки зрения требований и пользовательских сценариев;
— Проводить демонстрации новых возможностей заказчику;
— Собирать обратную связь и формировать дальнейшие доработки;
— Подготавливать текстовые, сопроводительные и презентационные материалы по проектам.
Требования:
— Опыт работы в роли Product Manager / Product Owner / Project Manager или смежные роли в IT;
— Опыт прямой работы с заказчиком: интервью, сбор и уточнение требований, согласование решений;
— Умение разбираться в бизнес-процессах и находить за первоначальным запросом реальную задачу пользователя;
— Опыт подготовки требований и постановок для команды разработки;
— Понимание жизненного цикла разработки IT-продукта;
— Готовность много общаться: проводить созвоны, интервью, обсуждения и демонстрации;
— Умение аргументировать предлагаемое решение и договариваться с заказчиком;
— Самостоятельность и способность вести несколько направлений работы одновременно.
Будет преимуществом:
— Продвинутые навыки в дизайн-мышлении, визуализации и прототипировании, которые позволяют быстрее и точнее формировать образ продукта как для бизнес-заказчика, так и до команды;
— Опыт разработки или внедрения систем для крупного бизнеса;
— Опыт автоматизации бизнес-процессов;
— Опыт работы с BI, аналитическими системами, CRM или ERP.
Условия:
— Полная занятость;
— Официальное оформление по трудовому договору;
— Удаленный формат работы;
— Требование находиться в Москве и при необходимости присутствовать на очных встречах с руководством компании или заказчиком (очны встречи проходят редко, основная часть работы и коммуникации ведется онлайн);
— Уровень заработной платы обсуждаемый, учитываются опыт, навыки и результаты интервью;
— Возможность напрямую влиять на развитие действующих продуктов и процессов.
Задачи:
— Разрабатывать стратегию и roadmap для схемы доставки силами продавца (DBS);
— Анализировать потребности и боли пользователей: как продавцов, так и покупателей, для улучшения функциональности платформы;
— Координировать работу кросс-функциональной команды (разработчики, аналитики, UX/UI-дизайнеры).
Требования:
— Опыт работы на позиции Product Manager от 2-3 лет;
— Понимание продуктовых метрик и умение делать выводы из данных;
— Умение самостоятельно выстраивать эффективную коммуникацию со стейкхолдерами, аргументированно отстаивать свою позицию;
— Понимание как проводить пользовательские исследования;
— Опыт в сфере e-commerce, логистики или доставки будет преимуществом.
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Задачи:
— Вести управление программами от начала до конца для масштабных или сложных инициатив в области Enterprise Technology & AI, включая определение объема, разработку дорожной карты, планирование ресурсов и отслеживание выполнения.
— Определять и сообщать четкие метрики успеха для каждой программы, регулярно отчитываться о статусе и рисках перед руководством Enterprise Technology & AI, эскалировать проблемы с рекомендациями по их решению.
— Сотрудничать с бизнес- и техническими заинтересованными сторонами для глубокого понимания проблем, желаемых результатов и компромиссов решений.
— Обеспечивать межфункциональное согласование, способствуя принятию решений, разрешая зависимости и поддерживая динамику работы распределенных команд.
— Рекомендовать и внедрять улучшения в рамках управления программами, процессов приема и способов работы в организации CIO.
— Переводить сложные технические и бизнес-требования в понятные и выполнимые планы работы для технической и нетехнической аудитории.
— Предвидеть риски и взаимозависимости в портфеле программ, проактивно устраняя препятствия до их влияния на выполнение.
— Продвигать ценности GitLab и лучшие практики удаленной работы, способствуя культуре доверия и асинхронного взаимодействия.
Требования:
— Опыт управления программами не менее 6 лет с успешной реализацией крупных, межфункциональных программ в области Enterprise Technology & AI.
— Способность упрощать сложные процессы и создавать структурированные подходы к неоднозначным задачам.
— Умение влиять без формальной власти, завоевывать доверие старших заинтересованных лиц и обеспечивать согласование между функциями, включая финансы, юридический отдел, продажи и продукт.
— Комфортная работа как на стратегическом уровне, так и в деталях, умение переключаться между коммуникацией с руководством и непосредственным управлением программами.
— Сильные навыки письменного и устного общения, опыт презентации статуса программ, рисков и рекомендаций руководству ETA и исполнительной аудитории.
— Знание областей Enterprise IT, таких как бизнес-системы, данные, AI, безопасность, инфраструктура или корпоративная архитектура (желателен глубокий опыт в одной или нескольких областях).
— Владение инструментами и методологиями управления программами и проектами (Agile, Scrum, SAFe или аналогичные); наличие сертификатов PMP, CSM или эквивалентных будет плюсом.
— Опыт работы в удаленной, глобально распределенной среде с акцентом на асинхронное сотрудничество и четкую документацию.
Условия:
— Удаленная работа.
— Поддержка здоровья, финансов и благополучия сотрудников.
— Гибкий оплачиваемый отпуск.
— Ресурсные группы сотрудников.
— Акционерное вознаграждение и план покупки акций сотрудниками.
— Фонд развития и обучения.
— Отпуск по уходу за ребенком.
Gradient Labs — AI-платформа для финансовых сервисов, которая автоматизирует customer support и back-office процессы.
Требования:
— Опыт работы с неоднозначными задачами 0-1
— Опыт успешного доведения проекта от идеи до запуска в стартапе или крупной компании
Условия:
— Работа удалённо (Remote) из Великобритании или в офисе в Лондоне
— В компании работают русскоязычные сотрудники
Размер команды — 11-50 человек
Инвестиции — $26M
Location: One Kattameya, Cairo
Workplace: onsite
We’re looking for a Senior Product Manager to own a product vertical end-to-end and turn customer needs, data, and business opportunities into products and experiences that make a real impact. You’ll have the opportunity to work closely with Engineering, Data, and business teams, take ownership of your product’s performance, and play a key role in shaping Klivvr’s future product roadmap.
What you'll do:
Own the end-to-end product lifecycle, from discovery and ideation to launch, measurement, and continuous improvement.
Develop a strong 360° understanding of your product, including its customers, technology, data, and business drivers.
Proactively identify and shape new product opportunities using customer insights, data, and business needs — not just respond to incoming requests.
Define and track product KPIs, connecting product decisions to measurable business outcomes such as revenue, engagement, and efficiency.
Partner closely with Engineering, Data, and business teams to prioritize, build, launch, and iterate.
Lead feature-level cost and revenue analysis to support smarter product decisions.
Contribute to shaping Klivvr’s 2027 product roadmap and long-term product strategy.
Mentor other Product Managers and help build a strong product-led culture across the organization
To succeed in the role, you’ll need to have:
5+ years of Product Management experience, with ownership of meaningful business outcomes, product performance, or a product P&L.
Experience in fintech or consumer-facing digital products.
A track record of identifying and driving product opportunities proactively, rather than simply executing requirements.
Strong analytical skills and the ability to work with data to make informed product decisions.
Experience working closely with Engineering and Data teams in an agile environment.
Strong communication and stakeholder management skills, with the ability to influence and bring different teams together.
A commercial and strategic mindset, with a genuine interest in understanding how products create value for both customers and the business.
Location: Paris, France
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the client
Our client is a leading player in the online gaming and betting industry, operating one of the largest poker and sports betting platforms in Europe. Their platform serves hundreds of thousands of active users monthly and relies on highly scalable, real-time distributed systems designed to handle massive traffic volumes with high availability and low latency.
The company combines strong technical excellence with a fast-moving product environment and offers engineers the opportunity to work on complex distributed architecture challenges at scale.
About the Role
We are looking for an experienced
Engineering Manager – Infrastructure / SRE
to lead technical teams while shaping the evolution of cloud infrastructure, reliability, automation, and platform architecture. The role combines
people management, technical leadership, cloud strategy, SRE practices, and long-term infrastructure planning
.
Contract
: PERMANENT - CDI
Model
: Onsite, 4 days week!
Location
: Paris, France (75007)
Hiring Process: 4
interviews
- HR screening, 2 Technical Interviews, Final Meeting and Offer Discussion
Key Responsibilities
Lead and support engineers, ensuring delivery aligns with technical and business priorities.
Participate in recruitment, onboarding, and development of infrastructure talent.
Drive the evolution of
cloud and infrastructure architecture
.
Define technical priorities across reliability, scalability, security, and cost efficiency.
Promote
automation, resilience, observability, and operational excellence
.
Contribute to the medium- and long-term technology roadmap.
Guide decisions around software platforms, security protocols, and scaling strategies.
Coordinate
SRE and reliability initiatives
across the organization.
Improve engineering practices, technical standards, and knowledge sharing.
Requirements
More than
5 years of relevant infrastructure / platform / SRE experience
.
At least
4 years of experience managing or operationally leading technical teams
.
Strong experience designing and optimizing
complex cloud architectures
for high-volume or business-critical systems.
Advanced knowledge of
Infrastructure as Code
and automation.
Strong hands-on knowledge of
Unix/Linux environments
.
Experience with virtualization, containerization, and serverless infrastructure.
Strong understanding of CI/CD, observability, monitoring, and production reliability.
Benefits
Permanent full-time contract (CDI)
4-day work week
Profit-sharing and participation programs
Company restaurant
On-site gym facilities
Long-term growth opportunities
Modern engineering culture focused on scalability and innovation
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for an Engineering Manager to lead the Billing team at Supabase. Billing owns the monetization and revenue systems that turn platform usage into accurate customer charges and finance-ready revenue data. The team’s scope includes plans, subscriptions, usage-based billing, invoices, payments, credits, coupons, taxation, dunning, collections, pricing mechanics, entitlements, marketplace and partner billing paths, and integrations with providers such as Stripe and Orb.
Billing sits at the intersection of engineering, product, finance, data, support, and partnerships. The systems are revenue-critical and trust-critical: they must remain correct, predictable, supportable, observable, and extensible as Supabase grows and introduces new products, pricing models, and partner channels.
This is a people, delivery, and technical leadership role. We don’t expect managers to contribute production code directly, but we do expect you to participate in architecture and design discussions, challenge plans with sound technical reasoning, and set a high bar for correctness, reliability, and operational maturity.
WHAT YOU'LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows.
- Build durable ownership across the team so critical billing knowledge, access, and incident response do not depend on one person.
- Handle people administration, including leave and time off, for your team.
Hiring
- Own the hiring plan for the Billing team and act as Hiring Manager and first-round interviewer for roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates with the right mix of billing-domain depth and engineering judgment.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery, Roadmap & Partnerships
- Own the Billing roadmap and project management in Linear, driving accountability, clear milestones, and predictable delivery.
- Balance new pricing and product capabilities with investments in system correctness, resilience, supportability, and technical debt.
- Manage workflow intake and Slack triage, deciding what should be routed, prioritized, sequenced, or pushed back on.
- Own weekly updates and keep stakeholders aligned without creating unnecessary overhead.
- Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns early and clearly to leadership.
Incident Commander
- Train as an Incident Commander and lead coordination, resolution, customer-impact assessment, and post-incident follow-up.
- Lead blameless post-incident reviews.
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed a billing engineering team at a cloud, SaaS, or developer tools company. Experience with developer tools or databases is a strong preference, but we'll consider any sufficiently technical background where you can demonstrate the ability to ramp on a new domain.
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room.
- Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them.
- Are comfortable with ambiguity and capable of building structure where there isn't much.
- Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early.
- Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room.
RELEVANT BILLING DOMAIN & TECHNICAL EXPERTISE
You should bring experience across most of the following areas:
- Subscription lifecycle and monetization mechanics: plans and packaging, billing cycles, upgrades and downgrades, proration, upfront and in-arrears charges, add-ons, credits, coupons, discounts, refunds, taxes, dunning, collections, disputes, and chargebacks.
- Usage-based billing at scale: converting raw product and infrastructure telemetry into billable usage; defining meters and dimensions; applying quotas and pricing; handling late-arriving data; and supporting deterministic reruns, backfills, and reconciliation.
- Payments and billing-provider integrations: production experience with Stripe, Orb, or comparable providers, including APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and graceful degradation during outages.
- Entitlements and pricing enforcement: separating feature access from charging, managing plan defaults and customer-specific overrides, and designing auditable controls that keep product behaviour consistent with commercial agreements.
- Cross-functional billing operations: working effectively with Finance, Data, Product, Support, Sales/RevOps, and Partnerships on revenue reporting, customer support, fraud and payment risk, marketplace billing, and new pricing launches.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior Technical Account Manager (TAM)
to serve as a trusted technical advisor to our
U.S. Federal and enterprise customers
. In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in
mission-critical and high-security environments
.
You will combine expertise in
infrastructure, cybersecurity, and DevSecOps
with strong customer engagement and project leadership skills. As a strategic partner, you will bridge
engineering, product, and customer teams
, driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence.
An active U.S. government Secret or TS/SCI clearance is a significant advantage for this position.
We also welcome technically strong candidates who meet the eligibility requirements to obtain a clearance.
Key Responsibilities
Own Technical Customer Success
Serve as the primary technical advisor for strategic U.S. Federal and defense customers.
Build trusted relationships with technical leaders, system administrators, security teams, and executive stakeholders.
Drive successful onboarding, adoption, platform optimization, and long-term customer value.
Develop technical success plans aligned with customer missions, operational requirements, and business objectives.
Solve Complex Technical Challenges
Guide customers through deployments, upgrades, integrations, and troubleshooting across on-premises, cloud, hybrid, and air-gapped environments.
Work hands-on with Linux infrastructure, networking, containers, authentication systems, and deployment configurations.
Troubleshoot complex technical issues, partnering with Engineering and Support to drive resolution.
Help customers improve platform reliability, security, performance, and scalability.
Bring a Forward-Deployed Engineering Mindset
Work directly with customers, including on-site engagements when needed, to understand and address complex operational requirements.
Translate customer challenges into practical technical solutions, configurations, integrations, or automation.
Develop reusable scripts, technical playbooks, and deployment best practices.
Operate independently in complex environments while collaborating closely with internal technical teams.
Bring field insights and customer requirements back to Product and Engineering to influence platform improvements.
Drive Adoption and Customer Value
Identify opportunities to expand Mattermost adoption across teams, workflows, and mission-critical use cases.
Conduct technical reviews, health assessments, and proactive optimization sessions.
Help customers maximize their investment through platform integrations, workflow automation, and operational best practices.
Required Qualifications
Experience in a technical customer-facing role such as Technical Account Manager, Solutions Engineer, Customer Engineer, Technical Consultant, Support Engineer, or Forward Deployed Engineer.
Strong hands-on technical experience with Linux, networking, infrastructure troubleshooting, and enterprise software deployments.
Familiarity with containers, cloud infrastructure, or modern application deployment environments.
Ability to diagnose complex technical problems and collaborate across teams to deliver solutions.
Strong communication skills, including the ability to explain technical concepts to both engineering teams and business stakeholders.
Experience supporting enterprise, government, defense, or other complex customer environments.
A proactive, customer-focused mindset with a strong sense of ownership and accountability.
Eligibility to obtain and maintain a U.S. government security clearance, along with the ability to meet applicable U.S. export-control requirements.
What Will Set You Apart
Security Clearance and Federal Experience
Active Secret, Top Secret, or TS/SCI clearance — highly desirable and a significant advantage.
Experience supporting DoD, Intelligence Community, federal civilian agencies, or defense contractors.
Familiarity with secure or regulated environments, including FedRAMP, NIST 800-53, STIGs, and government security requirements.
Forward-Deployed and Technical Engineering Experience
Experience working directly within customer environments to deploy, integrate, troubleshoot, or customize technical solutions.
Hands-on experience with Docker, Kubernetes, CI/CD pipelines, and infrastructure automation.
Scripting or development experience using Python, Go, Bash, or similar languages.
Experience supporting disconnected, degraded, intermittent, or limited-bandwidth (DDIL) environments.
Experience integrating enterprise identity, monitoring, security, or DevSecOps systems.
Familiarity with mobile device management technologies such as Intune or Workspace ONE.
Why Join Mattermost?
Mission-critical impact:
Support organizations operating in some of the world's most demanding security environments.
Technical ownership:
Go beyond reactive support to influence customer architectures, deployment strategies, and platform adoption.
Direct engineering collaboration:
Work closely with Product and Engineering to solve meaningful technical challenges.
Growth opportunities:
Expand your expertise in secure infrastructure, federal technology, and forward-deployed engineering practices.
Remote-first flexibility:
Work remotely in the United States, with opportunities for direct customer engagement and on-site collaboration.
Target Salary Range:
$125,000 - $165,000 USD plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
IT Project Manager в Freedom Lifestyle — экосистема цифровых сервисов для повседневных потребностей: путешествий, покупок, доставки, развлечений и других услуг.
Направление: Freedom Travel – сервис для путешественников (авиабилеты, ж/д, отели, туры и B2B-решения).
Офис (Алматы, Казахстан).
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
The Partner Team at Vercel is charged with creating mutual success for Vercel, our partners, and our customers. We are seeking a Senior Partner Programs Manager to build and scale the programs, infrastructure, and operating model that turn Vercel's partner strategy into repeatable, high-leverage execution across our entire partner ecosystem, including SIs, GSIs, ISV co-sell, and product partners.
Reporting to the VP of Partnerships, this person owns how partner strategy gets operationalized: designing the shared systems, journeys, and enablement that every partner type moves through, so partner leadership and partner managers can focus on strategy, relationships, and growth rather than rebuilding infrastructure partner-by-partner.
This is a hybrid position, with a required 3 days per week in one of our San Francisco, Austin, or New York City offices.
What you'll do
Own the partner journey framework: design and continuously improve the shared journey every partner moves through, from Acquisition to Onboarding to Activation to Acceleration, including eligibility criteria, intake paths, incentives, tiering, and agreements.
Lead partner enablement & certification: own the roadmap and delivery model for partner onboarding, training, certification, and badging programs, partnering with PSE and GTM Enablement on technical training content.
Establish governance & standards: define tiering, KPIs, and rules of engagement across partner types, and drive consistent standards across Partnerships, Sales, Marketing, Product, and Customer Success.
Design repeatable GTM plays: build co-sell, pipeline-generation, and joint go-to-market motions that scale successful partner plays rather than reinventing them per relationship.
Run partner communications & community: own ongoing partner comms, news, meetups, summits, self-serve co-marketing kits, and the Partner Advisory Board with its feedback loops.
Use data to evolve programs: evaluate program and partner performance using data and partner feedback, and recommend where programs should expand, simplify, or retire.
Act as the execution arm of partner strategy: translate partner leadership's priorities (enterprise, agentic pipeline, scale) into clear, resourced programs and roadmaps.
What you need
6+ years in partnerships, partner programs, ecosystem enablement, or GTM strategy roles, in AI / Developer tooling.
Proven experience and results building and scaling partner programs.
Strong understanding of the developer, modern web, and AI agent ecosystem.
Experience with PRM systems, marketplaces, or partner ecosystem tooling.
Ability to translate ambiguous strategy into concrete, scalable programs and measurable execution.
Strong cross-functional leadership; comfortable driving alignment across Partnerships, Sales, Marketing, Product, and Customer Success without direct authority.
Data-driven approach to evaluating program performance and partner feedback.
Clear, confident communicator capable of building tools, content, and playbooks that other people can execute consistently.
Bonus if you have
Experience designing governance, tiering, or certification frameworks for multiple partner types simultaneously (SIs, ISVs, GSIs, resellers).
Exposure to AI/ML, devtools, cloud, or SaaS startup ecosystems.
Experience standing up or migrating PRM/marketplace infrastructure.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA salary range for this role is $158,000-193,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Customer Success Team
The Customer Success Team owns full project lifecycles and client deliveries end-to-end; keeping Security Research, Secure Development, Engineering, Sales, Solutions, Executive team and clients aligned on a shared plan throughout the entire delivery. Core responsibility of the Customer Success team is client satisfaction as well as supporting any renewal discussions and ongoing partnership. The type of deliveries span across the security services work (audits, reviews, applied research), smart contract library development, web3 tooling as well as marketing and developer relationship engagements.
What you'll be doing
Own the Engagement:
Own the full lifecycle of strategic ecosystem accounts, from kickoff through delivery, renewal, and expansion. Serve as the primary point of contact and trusted advisor for each client.
Drive Delivery:
Lead client kickoffs, manage scope through a structured change-order process, oversee end-to-end audit delivery, coordinate quality review and publishing, and proactively escalate risks to internal leadership.
Administer Program Governance:
Operate the day-to-day governance framework for each engagement — RASCI matrices, workstream structures, and engagement models — and keep the program's working cadence and reporting metrics current. Maintain core program artifacts (milestone plans, scope/MVP definitions, RAID logs) as the definitive source of truth, and formulate executive-level status reports for client and internal leadership.
Orchestrate Technical Delivery:
Coordinate architecture and requirements sessions with client engineering teams and translate outcomes into actionable delivery milestones. Oversee delivery across audit and engineering teams — backlogs, sprints, and stage gates — to ensure high-quality, on-time releases, and provide formal go/no-go recommendations at key milestones. Manage technical dependencies including repository access, audit cycles, and vendor onboarding, collaborating with legal on contractual or SOW-related blockers.
Coordinate Third-Party Infrastructure:
Synchronize delivery timelines and technical specifications with third-party infrastructure providers and partners, supporting senior leadership in commercial and contractual decision-making where needed.
Facilitate Dependency Mapping & Risk Management:
Facilitate stakeholder coordination and dependency mapping across cross-functional teams, resolving operational blockers at the working level and escalating critical decisions to senior stakeholders. Maintain the program's risk and compliance register and drive a regular cadence for regulatory-readiness governance and mitigation.
Build Account Intelligence:
Maintain deep, current knowledge of each ecosystem's goals, tech stack, governance, roadmap, and funding landscape. Anticipate client needs and surface opportunities before they are asked for.
Grow the Account:
Partner with Sales, Secure Development, Security Services, and Growth to identify upsell opportunities, build compelling renewal narratives tied to value delivered, and contribute directly to the business unit's recurring revenue and subscription targets. Coordinate on target-state and go-to-market use cases, monitoring GTM execution and flagging slippage to program leadership.
Engage Technically:
Review codebases at a high level for estimation purposes, hold meaningful technical conversations with client engineering teams, and translate between the client's technical context and OpenZeppelin's delivery teams.
Operate with Rigor:
Monitor team performance against key delivery metrics including resource utilization, allocation, and on-time delivery. Use our internal tooling (GitHub, Notion, Slack, HubSpot, and our internal automation system) to streamline workflows and reduce operational overhead.
Deliver Unreasonable Hospitality:
Every interaction should exceed expectations. You set the standard for exceptional client care across all account touchpoints, and the judgment calls that AI tooling cannot replicate are yours to make.
You have
5+ years of experience in Technical Program Management, Technical Account Management, Customer Success, Engagement Management, Solutions Architecture, or a closely related customer-facing technical role.
Proven track record managing complex, multi-stakeholder technical delivery on time and within scope, and managing a book of business with renewal and expansion responsibility.
Technical background sufficient to review code at a high level for estimation and to hold credible conversations about smart contract architecture. You do not need to write Solidity, but you should not be lost in a code review.
Deep understanding of blockchain ecosystems, L1/L2 infrastructure, and the dynamics of open-source business models. Genuine passion for the space.
Solidity or Rust reading proficiency, or hands-on cybersecurity experience.
Exceptional relationship-building skills. Clients call you first because they want to, not because they have to.
Strong commercial instincts: experience managing renewal cycles, negotiating change orders, and building account expansion narratives.
Superb organization and the ability to manage multiple complex engagements concurrently across many stakeholders and time zones.
Advanced English; excellent written and verbal communication. Comfortable presenting to a CTO and a CFO in the same meeting.
Advanced knowledge of project management and collaboration tools including GitHub, Notion, Linear, Slack, and HubSpot.
Comfort working in a fully remote, async-first, globally distributed environment.
Nice to have
Prior experience working directly with protocol teams, L2 ecosystems, or blockchain foundations.
Familiarity with OpenZeppelin's product suite (Contracts, Open-Source Tools, Audits, AI Auditor).
Project management certification (PMP, Scrum Master, or equivalent).
Background in solutions consulting, technical pre-sales, or professional services delivery.
Experience in a high-growth startup building processes from scratch.
PMO or people management experience.
Logistics:
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (30 minutes)
Team Interview (30 minutes)
Paid work test (up to 20 hours of paid work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
MOST Finance — казахстанская финтех-платформа и цифровой необанк, созданный для обслуживания и кредитования малого и среднего бизнеса (МСБ), а также IT-стартапов.
Simple Life — health-tech приложение с 100+ млн пользователей. Размер команды — 200+ человек, инвестиции — $100M.
Требования:
— 5+ лет опыта работы в CRM
— технические навыки
Руководитель компании — CEO Михаил Прытков.
О компании и команде
Мы первое российское агентство сервисного дизайна, основанное в 1998 году. Создаем комфортный пользовательский опыт и решаем бизнес-задачи клиентов, среди которых крупные банки, государственные порталы, медиа.
Задачи:
— Управление digital-проектами с нуля (сайты, мобильные приложения, цифровые системы и пр.)
— Применение проектных методологий, настройка процессов для команды и клиента
— Эффективное управление приоритетами и ресурсами в условиях многозадачности
— Управление командой, поиск баланса между системой и людьми
Требования:
— Опыт разработки цифровых проектов с нуля, понимание жизненного цикла проекта
— Владение методологиями Scrum, Agile, Kanban, PMBOK
— Уверенное владение таск-трекерами, диаграммами Ганта, MS Office, Figma
— Сильные коммуникативные и презентационные навыки, умение вести деловую переписку и разрешать конфликты
— Лидерские качества: проактивность, инициативность, умение мотивировать команду и брать ответственность за результат
— Базовые знания UX/UI, верстки и разработки
— Опыт проведения исследований или участие в проектах с исследовательским этапом будет плюсом
Условия:
— Работа в офисе в центре Москвы (м. Китай-город/м. Чистые пруды)
— Трудоустройство по ТК РФ
— ДМС
— Развитая система performance review 360
— Работа в сильной команде и культуре, свободной от корпоративных предрассудков
ОфисmiddleМосква
УдалённоseniorГеография найма не уточнена
Paris, France
УдалённоHave managed remote, globally distributed teams that work asynchronously across disparate time zones
seniorUnited States; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics
seniorHybrid - San Francisco, New York City, Austin
УдалённоSuperb organization and the ability to manage multiple complex engagements concurrently across many stakeholders and time zones