Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Own the product planning and iteration of payment channel integration and infrastructure capabilities, including bank integrations, payment gateways, settlement systems, and internal service frameworks.
Design and optimize scalable integration solutions to support multiple payment methods, regions, and partner institutions.
Collaborate with engineering teams to build stable, reusable, and extensible infrastructure services that improve integration efficiency and system reliability.
Coordinate with external partners such as banks, payment service providers, and vendors to manage integration requirements, testing, launch, and ongoing optimization.
Monitor core infrastructure and channel performance metrics, including transaction success rate, latency, system availability, and reconciliation accuracy.
Analyze integration failures and operational issues (e.g. API errors, settlement mismatches, callback failures, connectivity issues) and drive root-cause resolution.
Define operational processes and contingency mechanisms for channel incidents, failover strategies, and system degradation scenarios.
Work closely with compliance, operations, risk control, and customer support teams to ensure infrastructure solutions align with business and regulatory requirements.
Requirements
3+ years of experience in payment, fintech, infrastructure, or platform product management.
Familiar with payment channel integration processes, API design principles, and distributed system architecture concepts.
Understanding of payment lifecycle concepts such as authorization, clearing, settlement, reconciliation, and transaction routing.
Strong analytical and problem-solving skills, with the ability to identify system bottlenecks and drive technical optimization initiatives.
Ability to communicate effectively with both technical and non-technical stakeholders, and independently drive cross-functional projects.
Strong ownership mindset with experience managing complex system integrations and infrastructure-related initiatives.
Preferred Qualifications
Experience with banking integrations, payment gateways, or acquiring systems.
Experience in cryptocurrency exchanges, cross-border payments, or fintech infrastructure.
Familiarity with service reliability, monitoring systems, or transaction routing strategies.
Basic understanding of risk control, compliance, and operational processes in payment systems.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Belgrade; Lisbon
Workplace: OnSite
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We're looking for a Senior Frontend Engineer to join our payments team and help build and evolve our Checkout experience.
Checkout is the final step in a mobile game purchase — the interface where players around the world complete payments every day. It operates across 200+ countries and supports 130 currencies, 25 languages, and 100+ payment methods.
Its performance, reliability, and UX directly impact payment success rates, conversion, and revenue.
KEY RESPONSIBILITIES
- Build and improve Checkout: add new payment flows, payment methods, and third-party SDK integrations.
- Build a fast, simple, mobile-first interface that works well across browsers, WebViews, and in-app browsers, including on low-end devices and slow networks.
- Improve Checkout performance and stability by finding bottlenecks and fixing issues in key user flows.
- Use product data and experiments to find friction in the Checkout funnel, test ideas, and improve conversion.
- Investigate production issues using logs, traces, product events, and metrics, and work with APIs and backend services when needed.
- Take part in technical decisions and code reviews and help maintain frontend code quality.
REQUIRED QUALIFICATIONS
- 5+ years of professional frontend development experience with strong TypeScript and React skills.
- Strong understanding of browsers, networking, and mobile web.
- Experience improving web performance, including FCP, LCP, profiling, bundle size, and resource loading.
- Experience building payment or other transactional flows, such as checkout, subscriptions, wallets, or payment SDK integrations.
- Strong debugging skills and ability to investigate problems beyond the frontend layer.
- Ability to own your work from implementation and release to stable operation in production.
PREFERRED QUALIFICATIONS
- Experience in fintech, payments, e-commerce, gaming, or other consumer products with a large mobile audience.
- Understanding of payment concepts such as 3DS, payment statuses, saved payment methods, declines, and refunds.
- Understanding of frontend security, including CSP, iframe security, and PCI scope.
- Ability to read Go or Python and understand backend logic and APIs.
- Experience using AI tools in day-to-day development.
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three.
We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us.
We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border.
We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all.
You own the measurement and the argument behind fixing all of it.
You make sure:
- We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute
- Every basis point of payment cost has a name, a geography and an owner
- A decline is a diagnosis, not a statistic
- When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's
WHAT YOU WILL DO
Authorization & decline analysis
- Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method.
- Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them.
- Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing.
- Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool.
Cost of acceptance
- Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces.
- Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic.
- Build the evidence for commercial conversations with our processor, and keep it current enough to reuse.
Local payment methods, entities and routing
- Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover.
- Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege.
- Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch.
Renewals, dunning and involuntary churn
- Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop.
- Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes.
- Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage.
Disputes, refunds and reconciliation
- Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you.
- Reconcile processor data to the revenue ledger and explain the differences rather than plugging them.
- Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction.
HOW WE WORK
- SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax.
- Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly.
WHO WE'RE LOOKING FOR
- 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough.
- Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC.
- Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right.
- Python at working level for analysis.
- The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question.
- Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn.
- Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Payment operations or payments analytics at a consumer subscription, marketplace or gaming company
- Analysts from PSPs, acquirers, orchestration platforms or card networks
- Billing / revenue operations analysts who owned dunning and involuntary churn
- Risk or chargeback analysts who moved toward the acceptance side
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to own checkout UX or pricing — that is Product Analyst, and it is open
- Want to build fraud models — that is the Antifraud data scientist, and it is open
- Would report an authorization rate without saying what the denominator was
- Would take a processor's own analysis of their own performance at face value
- Need someone else to prepare the data
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Compliance Operations teams, including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence, are the front line of how Kraken detects and responds to financial crime. The systems they run on sit within Core Services Product, alongside the engineering teams who build them. That covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools.
This role owns the product for that investigation platform. That means how an alert is created, enriched, grouped and suppressed. How it becomes a case. How an investigator reaches and documents a decision. And how every step is evidenced to a regulator or auditor. You'll start with the FIU, where the workflows are most complex and the audit bar is highest, then extend the platform across Compliance Operations.
THE OPPORTUNITY
- Own the investigation-platform roadmap end to end. Sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0.
- Define "done" before build starts. Write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves.
- Get requirements in before engineering starts. Build the intake between Compliance policy, monitoring rules and case management so that changes don't reach investigators before their workflows are ready.
- Understand the process before building. Reconcile policy and SOPs against what investigators actually do and what the system actually does. Know the difference between a process fix and a technical one, and say which requests are in scope for engineering.
- Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management. Be able to walk an auditor through it with live examples.
- Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
- Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits. That means human-in-the-loop design, explainability and ongoing monitoring.
- Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
WHAT YOU BRING
- 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening.
- Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems.
- The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won't meet the requirement.
- A track record of shipping internal tools or operational platforms that measurably changed how an operations team works.
- Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates.
- The judgement to tell a senior stakeholder a timeline isn't realistic because the requirements aren't written yet, and to keep the relationship intact.
NICE TO HAVES
- Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators.
- Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic.
- Experience shipping AI or ML into a regulated investigative workflow, including the control design.
- Build-vs-buy and vendor evaluation for monitoring or case-management tooling.
- Experience with programmes that span jurisdictions (UK, EU/MiCA, US).
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's Compliance Operations teams, including the Financial Intelligence Unit (FIU), investigations and enhanced due diligence, are the front line of how Kraken detects and responds to financial crime. The systems they run on sit within Core Services Product, alongside the engineering teams who build them. That covers alert ingestion, case management, investigator tooling and a growing set of automation and AI tools.
This role owns the product for that investigation platform. That means how an alert is created, enriched, grouped and suppressed. How it becomes a case. How an investigator reaches and documents a decision. And how every step is evidenced to a regulator or auditor. You'll start with the FIU, where the workflows are most complex and the audit bar is highest, then extend the platform across Compliance Operations.
THE OPPORTUNITY
- Own the investigation-platform roadmap end to end. Sequence it and defend it, and re-sequence it when a regulator or the RCO raises a P0.
- Define "done" before build starts. Write phased deliverables and acceptance criteria that Compliance signs off, and hold the line when scope moves.
- Get requirements in before engineering starts. Build the intake between Compliance policy, monitoring rules and case management so that changes don't reach investigators before their workflows are ready.
- Understand the process before building. Reconcile policy and SOPs against what investigators actually do and what the system actually does. Know the difference between a process fix and a technical one, and say which requests are in scope for engineering.
- Understand the pipeline well enough to challenge it: ingestion, profile and transaction resolution, suppression and grouping logic, and reconciliation between vendor output and case management. Be able to walk an auditor through it with live examples.
- Make auditability a first-class requirement: audit trail, data lineage, evidence retention, reviewer attribution, change-management controls, and validation of filtering and suppression logic.
- Ship automation and AI into regulated workflows with controls that hold up in Compliance, IT and privacy audits. That means human-in-the-loop design, explainability and ongoing monitoring.
- Run the operating rhythm: a shared forum with engineering and adjacent product managers, a regular stakeholder update, and one delivery status that everyone reads the same way.
WHAT YOU BRING
- 4+ years of product management, including 2+ years on financial-crime systems such as transaction monitoring, investigations, case management, KYC/EDD or sanctions screening.
- Working knowledge of how an AML programme is examined, including the questions regulators, internal audit and model validation ask about monitoring, filing and control systems.
- The technical fluency to go deep on data flows and system design with engineers, and to spot when a design won't meet the requirement.
- A track record of shipping internal tools or operational platforms that measurably changed how an operations team works.
- Clear, concise writing, from PRDs and phase plans to audit walkthroughs and executive updates.
- The judgement to tell a senior stakeholder a timeline isn't realistic because the requirements aren't written yet, and to keep the relationship intact.
NICE TO HAVES
- Direct FIU experience, such as alert disposition, SAR/STR filing or leading investigators.
- Crypto or digital-asset experience, such as blockchain analytics, wallet-level transaction analysis or focal vs counterparty logic.
- Experience shipping AI or ML into a regulated investigative workflow, including the control design.
- Build-vs-buy and vendor evaluation for monitoring or case-management tooling.
- Experience with programmes that span jurisdictions (UK, EU/MiCA, US).
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: New York; San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We're hiring a Social Content and Community Manager to shape how Harvey shows up in the feed and in the conversations that happen around it. You'll turn launches, product news, and company thinking into sharp, native content across our owned channels and our employees' channels. When we amplify a moment, it should land everywhere our people and audiences are.
You'll also own Harvey's social communities day to day. That means managing DMs, comments, and mentions; moderating and growing our community spaces; sending questions and opportunities to the right teams; and starting conversations that draw people toward Harvey. This role combines craft and community. It's for someone who writes fast and well, runs engaged communities with care and good judgment, and understands that on social, the caption, the reply, and the timing are the work.
WHAT YOU'LL DO
- Write scroll-stopping copy for Harvey's owned channels (LinkedIn, Instagram, X, and emerging platforms), tuned to what performs on each.
- Write copy for employee and advocacy channels to power company amplification. Give the team ready-to-post language that makes company moments land while keeping a consistent Harvey point of view.
- Turn a single launch or announcement into a set of channel-native posts, threads, and replies that work together across audiences.
- Work closely with the Social Manager to plan, draft, and deliver social creative and campaign content.
- Keep a steady content calendar that balances planned campaigns with timely, real-time posts.
COMMUNITY MANAGEMENT
- Own the social inbox: monitor and respond to DMs, comments, and mentions across Harvey's channels quickly, warmly, and with good judgment.
- Build and maintain response guidelines, tone standards, and saved replies for common questions so Harvey's voice stays consistent at scale.
- Set up and run triage and escalation paths. Route customer support issues, sales inquiries, press requests, partnership opportunities, and sensitive or legal matters to the right internal teams, and close the loop.
- Moderate Harvey's social communities and comment sections. Enforce community guidelines and deal with spam, trolling, and negative sentiment calmly and consistently.
- Proactively join relevant conversations across the legal, legal tech, and AI communities to build relationships, raise Harvey's profile, and spot opportunities.
- Find, engage, and grow a network of customers, advocates, and creators. Highlight their stories and user-generated content where appropriate and approved.
- Run social listening to track brand mentions, sentiment, competitor activity, and emerging trends, and share key insights with Marketing, Product, Comms, and Customer Success.
- Act as the first line of defense on social for brand safety. Flag potential issues early and help carry out response plans during sensitive or fast-moving moments.
MEASUREMENT AND OPTIMIZATION
- Track and report on content performance and community health, including engagement, response times, sentiment, follower growth, and conversation volume.
- Use performance and engagement data to sharpen content, hooks, and response approach over time.
- Share recurring themes from the community, such as questions, feedback, and pain points, to inform content strategy, product messaging, and FAQs.
WHAT YOU HAVE
- 3+ years in social content, community management, or a similar role, ideally at a high-growth tech, AI, or legal-focused company, or in a fast-moving brand or agency environment.
- Exceptional short-form writing and editorial judgment, with a portfolio of content and community engagement that earned attention.
- Hands-on experience managing a brand's social inbox and online communities, including moderation, escalation, and response workflows.
- A real feel for internet culture, online communities, and what makes content and conversations travel.
- Range as a voice chameleon: you can write as the brand and for employees without losing the through-line.
- Comfort living in the replies and handling DMs, comments, and mentions with speed, warmth, and good judgment, including difficult or sensitive exchanges.
- Sound judgment about confidentiality, customer privacy, and when to escalate rather than respond.
- Ability to move quickly on real-time moments while keeping quality and brand safety high.
- Strong organization and follow-through. You can manage a high volume of conversations and requests without dropping threads.
- Experience with social management, scheduling, and listening tools (e.g., Sprout Social, Hootsuite, Brandwatch, or similar).
- Comfort using analytics and engagement data to decide what you write and how you engage next.
- A collaborative approach and experience working across Marketing, Comms, Customer Success, Sales, and Legal.
NICE TO HAVE
- Experience in legal tech, enterprise SaaS, or similar B2B spaces.
- Background in copywriting, journalism, or editorial.
- Experience running an engaged personal or brand account.
- Experience building or managing a professional community, advocacy program, or creator/ambassador program.
- Experience supporting crisis or issues management on social.
- Interest in AI and responsible communication.
COMPENSATION
$112,000 - $154,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LR1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
We are at an inflection point where AI is fundamentally reshaping what products can do and how users experience them. We're not just looking for a product manager — we're looking for a
hybrid product builder
who truly understands AI capabilities and can translate technical potential into real user value.
You will lead end-to-end product design for LLM / Agent-powered applications — from zero to one — across domains including intelligent customer service, personalized recommendations, AI assistants, and automated workflows. You are the critical connector between user insights, AI technical capabilities, and business objectives: someone who can discuss RAG retrieval strategies and multi-agent orchestration with ML engineers, while clearly articulating product value and delivery roadmaps to business stakeholders.
If you have genuine passion for AI-native products and the ability to define clear product direction amid ambiguity and rapid change, we'd love to build the next generation of AI applications together.
Key Responsibilities
End-to-End AI Product Lifecycle Management
Own the full product lifecycle of AI applications — including intelligent chatbots, AI assistants, recommendation systems, and automated workflows — from requirements definition and product design through to launch and delivery. Produce high-quality PRDs, interaction flow diagrams, and acceptance criteria while driving cross-functional teams to execute efficiently.
LLM / Agent Capability Productization
Deeply engage in Agent product design, including task planning workflows, tool-calling strategies (Function Calling / MCP), context management mechanisms, multi-agent orchestration logic, and graceful failure/fallback handling. Translate underlying model capabilities into meaningful, perceivable user value.
AI Evaluation Framework & Quality Standards
Build Harness evaluation frameworks for AI products — designing test scenario sets, evaluation metric systems (accuracy, hallucination rate, task completion rate, etc.), and regression test case libraries. Independently assess AI capability boundaries and drive continuous model iteration and product quality improvement.
Conversational Product Design & Knowledge Engineering
Lead platform architecture planning for intelligent customer service and conversational assistant products, covering knowledge base structure design, dialogue flow and SOP design, corpus annotation and training strategy, intelligent reply generation, and case summarization. Leverage large-scale data analysis to continuously optimize conversation quality and issue resolution rates.
Personalization Engines & Generative
UI
Products
Collaborate deeply with ML and data teams to design recommendation strategies that deliver truly personalized, individualized user experiences. Define generative UI product requirements and drive growth in core business metrics including CTR, conversion rate, and user retention. Establish comprehensive attribution analysis frameworks for recommendation effectiveness.
AI Capability Integration with Business Scenarios
Develop a thorough understanding of business goals and user pain points. Proactively identify opportunities to apply AI technologies — including RAG, Prompt Engineering, and multimodal capabilities — to concrete use cases. Define clear product evolution roadmaps that balance technical feasibility, user experience, and commercial value.
Cross-Functional Collaboration & AI-Native Product Culture
Act as the product Owner in close collaboration with algorithm, engineering, data, design, operations, and business teams. Maintain a strong sense of ownership in a fast-moving AI-native environment, continuously track industry developments, and rapidly translate emerging AI capabilities into product innovation opportunities.
Requirements
Product Experience
: 3+ years of product management experience, with at least 1 year of direct hands-on experience delivering AI application products, AIGC products, or Agent products. Must have fully shipped at least one AI-related feature module or standalone product.
AI Technical Understanding
: Deep understanding of the productization of mainstream AI technologies, including but not limited to: LLM Prompt Engineering, RAG (Retrieval-Augmented Generation) architecture, Agent fundamentals (tool calling / task planning / context window management), and conversational system design. Ability to independently evaluate the product feasibility of technical proposals.
Evaluation & Data Capabilities
: Proven ability to design AI product evaluation frameworks — independently defining evaluation metrics, building test case sets, and tracking product performance through data analysis. Familiarity with A/B experiment design and a strong data-driven decision-making mindset.
Documentation & Communication Skills
: Ability to write structured, logically rigorous PRDs, technical requirement documents, and flow diagrams. Excellent cross-functional communication skills with the ability to accurately bridge information between technical and business teams, eliminating information gaps.
User Insight & Product Thinking
: Sharp ability to translate ambiguous user needs into clearly defined product requirements. Skilled at finding the right product balance between AI capability boundaries and user expectations — avoiding both overpromising and underutilizing model capabilities.
Learning Agility & Ownership Mindset
: Sustained enthusiasm and capacity for continuous learning in a rapidly evolving AI landscape. Strong sense of ownership — able to proactively define problems, drive decisions, and take accountability for outcomes in highly ambiguous environments.
Nice to Have
Familiarity with cutting-edge AI engineering practices including
MCP
(
Model Context Protocol
), Function Calling, and multi-agent orchestration frameworks
(e.g., LangChain / AutoGen / CrewAI), enabling deep technical dialogue with engineering teams.
Experience with
AI Harness / Eval / Benchmark
platform product design or usage, with involvement in establishing and maintaining LLM evaluation systems.
Background in
Fintech / e-commerce / SaaS
industries, with an understanding of the unique product design requirements for AI in high-concurrency, compliance-sensitive environments.
Bilingual fluency in Chinese and English
(spoken and written), with the ability to independently drive product collaboration and cross-cultural communication within international teams.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Singapore, APAC
About the Role
iCapital Network is seeking an Associate for the International Client Solutions Asia Pacific team to contribute to the development and execution of iCapital’s international expansion strategy in the region.
In this role, you will support the relationship management and business development activities of iCapital with a primary focus on Banks/Wealth Managers. iCapital’s rapid international expansion creates an opportunity for a seasoned professional to join a fast-paced, rapid-growth environment.
Responsibilities
Support the management and growth of relationships with Private Banks, Wealth Managers, and Multi-Family Offices across the Southeast Asia region.
Assist in delivering a consultative client experience by identifying opportunities to deepen engagement across iCapital's platform and solutions.
Coordinate and support internal projects, helping to develop processes, tracking tools, and operating frameworks for the team.
Prepare client presentations, reports, and analyses to support business development and relationship management activities.
Develop a strong understanding of private markets and alternative investments and effectively communicate iCapital's solutions and capabilities to clients and partners.
Partner with cross-functional teams, including product, operations, legal, compliance, and fund management teams, to support fund launches and strategic initiatives.
Gather and share market intelligence, including competitive developments, investor trends, and client feedback, with internal stakeholders.
Manage day-to-day client requests and follow-ups, ensuring timely execution and a high standard of client service.
Support relationship managers in identifying opportunities for client expansion, increased platform adoption, and deeper client engagement.
Collaborate with Client Solutions colleagues globally on initiatives related to client development, coverage strategy, and best practices.
Qualifications
Solid academic credentials in relevant field
3+ years of solid work experience in the Asset- or Wealth Management industry, with a demonstrated track record in developing and managing client relationships is a must.
Adequate exposure to Private Equity and/or other Private Markets asset classes, and an understanding of the distribution model is highly preferred.
Entrepreneurial approach to managing projects with excellent problem-solving and analytical skills
Excellent presentation and verbal/written communication skills with demonstrated capabilities to build trust, and strategically manage and influence stakeholders at all levels
Familiar with AI tools and modern CRM platforms such as Salesforce, and comfortable using them to improve productivity, client coverage and reporting
Highly collaborative, and able to think strategically about business opportunities and client management
Ability to work independently with a strong appetite to work in a fast growing, entrepreneurial environment, are self-motivated, with a hands-on attitude
Fluency in English required; ability to speak other Asian languages are a strong asset
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital please visit
https://www.icapital.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
You will work within a data focused function supporting Quantitative Researchers, Traders, and other stakeholders across the firm. The role focuses on designing and developing financial datasets that support systematic strategies and trading decisions, with particular emphasis on market data, pricing datasets, and reference data. You will combine financial market knowledge with Python and data engineering skills to build and own the automated production pipelines that create and maintain these datasets.
Your future role within QRT
Collaborate with Quantitative Researchers and Traders to design financial datasets that support systematic strategies and trading decisions
Develop Python code to extract, clean, normalise, and aggregate data from a range of financial market data sources
Design, build and maintain automated data pipelines covering sourcing, extraction, transformation, validation and delivery
Develop and maintain pricing and reference datasets across financial instruments and markets
Investigate and resolve data quality and production issues to improve the reliability and availability of datasets
Evaluate and implement new approaches to data extraction, processing and onboarding
Take ownership of production data workflows and evolve them as data requirements, systems and business priorities change
Your present skillset
2 to 5 years of experience in a data focused role working with financial or market data
Strong understanding of financial markets and instruments, including the behaviour and characteristics of pricing and reference datasets
Advanced Python programming skills, including experience with data processing libraries such as Pandas or Polars
Experience designing, building and maintaining automated production data pipelines
Strong data analysis and problem solving skills, with the ability to investigate data quality issues and understand their underlying causes
Experience working with market data platforms and APIs from providers such as Bloomberg or LSEG is beneficial, including products such as Datastream, DataScope Select, Real Time, BPIPE or Data License
Postgraduate degree in Mathematics, Physics, Engineering, Computer Science or another quantitative discipline
Strong communication skills with the ability to collaborate effectively with Quantitative Researchers, Traders and other stakeholders
Ability to operate effectively as priorities, systems, projects and business requirements evolve
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Tickmill is looking to hire a
Business Development Manager
who will support the Company in expanding its business operations for multi-asset products
in the Turkey region.
This role involves prospecting, pitching, negotiating, and managing the onboarding of new affiliates, ensuring they are successfully integrated into the company’s partnership structure.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 280 professionals across offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from around the world, are the backbone of the company. Their dedication enables us to remain among the best in the industry.
Tickmill offers a competitive benefits package, team-building events, and strong opportunities for professional growth.
What the role looks like?
As a Business Development Manager, you will play a key role in expanding the company’s international partnerships and strengthening its presence across Turkish‑speaking and regional markets. This position focuses on strategic relationship development, B2B partnerships, and commercial growth in international environments.
You will have the opportunity to:
Develop and execute strategic outreach initiatives via direct communication, LinkedIn, email, and industry events to engage prospective partners globally.
Build, manage, and optimize a structured partnership pipeline, ensuring timely follow-ups and conversion of qualified leads into long-term business relationships.
Develop and maintain a network of partners, including regional representatives, affiliates, and institutional counterparties, in jurisdictions where the company operates in accordance with applicable regulations.
Establish and maintain relationships with high-value partners and stakeholders at an international level.
Present the company’s value proposition to prospective partners, negotiate commercial terms, and manage the full lifecycle of partnership development.
Oversee onboarding processes for new partners, including agreement coordination and alignment with internal teams.
Collaborate closely with internal departments to ensure smooth partner integration and ongoing relationship management.
Monitor market developments, competitor activity, and industry trends to identify new partnership opportunities.
Track and report KPIs such as partner acquisition, engagement metrics, and overall partnership performance.
What you will need:
Minimum 3 years of experience in Sales, Business Development, or Partnerships within financial services or a related industry.
Strong understanding of partnership models, B2B acquisition channels, and commercial relationship management.
Proven ability to develop and close partnership deals in fast-paced, competitive environments.
Excellent analytical, organizational, and negotiation skills.
Fluency in Turkish and English (written and spoken).
University degree.
Experience working with CRM tools (e.g., HubSpot, Salesforce) for pipeline and performance management.
Ability to identify and pursue new business opportunities aligned with the company’s international growth strategy.
Willingness to travel and attend industry events when required.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
Opportunities to learn and grow through our Employee Training & Development Program.
Birthday and Loyalty benefits.
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Warsaw, Poland
[EN]
We are looking for an experienced Level Artist to join our art team. As a Level Artist, you will have the opportunity to shape immersive and visually captivating game environments. Your role will involve closely following references, and art direction to create levels that align with the game’s atmosphere, story, and style. Having a keen eye for detail and the ability to work independently, you will take the initiative to create a visually appealing world. Your creative input and artistic expertise will contribute to the overall visual excellence of the games.
Responsibilities:
Compose and dress environments to support gameplay readability, player navigation, and visual storytelling
Maintain visual quality and consistency of levels according to the project's quality bar and art direction
Gather and organize reference materials for environment assets
Follow studio pipelines, naming conventions, and asset management guidelines
Assemble and modify modular environment assets to build architectural and environmental spaces
Prepare visual breakdowns, reference boards, and asset lists when required
Act as production and artistic support for the Lead Level Artist
Integrate environment assets and textures into the level
Optimize levels for performance in collaboration with Tech Art and Design (draw calls, LODs, streaming)
Set up asset properties related to visuals and performance (LODs, collisions, materials)
Support bug fixing and visual polish throughout production and testing
Verify level quality in engine and make necessary improvements
[PL] Opis stanowiska
Poszukujemy doświadczonego Artysty Lokacji, który dołączy do naszego zespołu. Na tym stanowisku będziesz mieć okazję współtworzyć immersyjne i urzekające wizualnie środowiska gry. Twoja rola będzie polegać na ścisłej pracy z materiałami referencyjnymi oraz kierownictwem artystycznym, aby tworzyć poziomy spójne z atmosferą, fabułą i stylem gry. Szukamy osoby z dużym zmysłem estetycznym i umiejętnością samodzielnej pracy, która wykaże się inicjatywą w kreowaniu atrakcyjnego wizualnie świata. Twój wkład kreatywny i doświadczenie artystyczne wpłyną na najwyższą jakość wizualną naszych produkcji.
Obowiązki:
Komponowanie i aranżowanie przestrzeni w celu zapewnienia czytelności rozgrywki, intuicyjnej nawigacji gracza oraz opowiadania historii poprzez otoczenie
Utrzymywanie jakości wizualnej i spójności poziomów zgodnie z założeniami projektu i kierunkiem artystycznym
Zbieranie i organizowanie materiałów referencyjnych dla elementów otoczenia
Przestrzeganie wewnętrznych procesów produkcyjnych, zasad nazewnictwa plików oraz wytycznych dotyczących zarządzania zasobami
Składanie i modyfikowanie modułowych elementów otoczenia w celu budowania przestrzeni architektonicznych i krajobrazowych
Przygotowywanie zestawień wizualnych, tablic referencyjnych oraz list potrzebnych obiektów w razie potrzeby
Implementacja elementów środowiskowych i tekstur bezpośrednio na poziomach gry
Optymalizacja poziomów pod kątem wydajności we współpracy z działem grafiki technicznej i projektowej (wywołania rysowania, poziomy szczegółowości, strumieniowanie danych)
Konfiguracja właściwości obiektów związanych z wyglądem i wydajnością (poziomy szczegółowości, kolizje, materiały)
Pomoc w usuwaniu błędów i dopracowywaniu warstwy wizualnej na etapie produkcji i testów
Weryfikacja jakości poziomów bezpośrednio w silniku i wprowadzanie niezbędnych poprawek
Requirements
Understanding of architectural and natural environment composition, scale, and structure
Knowledge of gameplay readability, player navigation, and visual guidance principles
Experience optimizing levels for real-time engines (LOD, draw calls, streaming,etc.)
Strong modeling skills for modular environment assets
Experience with Maya and/or Blender
Experience with material blending and vertex painting systems
Proficiency in Unreal Engine or similar real-time engines
Experience with Substance Painter/Designer
Understanding of physically based rendering (PBR) workflows and material standards
Strong eye for detail and consistency with the project’s art style
Ability to collaborate effectively in a multidisciplinary team
Nice to have:
Knowledge of material optimization techniques for real-time engines
Basic understanding of lighting principles and experience adjusting lighting in real-time engines
Experience with procedural tools such as Houdini is a plus
Experience working on shipped titles
[PL] Wymagania minimalne:
Rozumienie zasad kompozycji, skali i struktury w architekturze oraz środowisku naturalnym
Rozumienie jak zapewnić czytelność rozgrywki, nawigacji gracza oraz prowadzenia go za pomocą wzroku
Doświadczenie w optymalizacji poziomów pod kątem silników czasu rzeczywistego (poziomy szczegółowości, wywołania rysowania, strumieniowanie danych itp.)
Wysokie umiejętności modelowania modułowych elementów otoczenia
Doświadczenie w pracy z programami Maya lub Blender
Doświadczenie w pracy z systemami mieszania materiałów oraz malowania wierzchołków
Biegłość w obsłudze Unreal Engine lub pokrewnych silników czasu rzeczywistego
Doświadczenie w pracy z programami Substance Painter i Designer
Rozumienie etapów pracy z fizycznym renderowaniem materiałów oraz standardów ich tworzenia
Duże wyczucie estetyczne oraz umiejętność zachowania spójności ze stylem artystycznym projektu
Umiejętność efektywnej współpracy w interdyscyplinarnym zespole
Mile widziane:
Znajomość technik optymalizacji materiałów w silnikach czasu rzeczywistego
Podstawowe zrozumienie zasad oświetlenia oraz doświadczenie w jego regulacji w silnikach czasu rzeczywistego
Doświadczenie w pracy z narzędziami proceduralnymi, takimi jak Houdini, będzie dodatkowym atutem
Doświadczenie przy pracy nad wydanymi tytułami
Benefits
[EN]
Medical Care package
MyCafeteria system - including Multisport card and more
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
English or Polish language classes
Sensibly flexible working hours
Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings
[PL]
Pakiet opieki medycznej
System MyCafeteria – w tym karta MultiSport i wiele więcej
Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste
Lekcje języka angielskiego lub polskiego
Elastyczne godziny pracy (w ramach potrzeb projektu)
Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne
Location: Remote (U.S.)
Workplace: Remote
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
Outschool is growing its Finance team and is looking for a driven FP&A and Strategic Finance Manager to join our team. The ideal candidate will have demonstrated FP&A experience setting and owning a budget, maintaining a forecast, building financial & operating models, and has a proven track record of working closely with business partners to help make sound financial decisions. You will join Outschool as a critical member of the team as we build and expand the sophistication of our financial processes which will enable us to effectively scale our business.
You’ll work collaboratively with members of every team at Outschool as a strategic finance partner. You'll partner in our budgeting and reporting process and help our team to measure performance. You ideally have experience in assisting in the development of comprehensive budgets and an ability to help leaders become more fluent in financial strategy.
Core Responsibilities:
- Support our company-wide budgeting and forecasting processes in collaboration with stakeholders across the organization in order to drive accountability and exceptional results
- Assist in maintaining a forward-looking financial model that accurately predicts performance and can be used to drive long-term growth
- Partner in the tracking of financial & operational performance metrics that allow Outschool to scale and grow
- Provide reporting and data-driven insights to our team, board, and investors on a monthly, quarterly, and annual basis
- Collaborate on key growth initiatives by assisting our marketing leads to scale new buyer acquisition and track customer acquisition costs (CAC), as well as be a trusted partner to our supply-side and international growth teams
Desired Experience & Skills:
- 5+ years of experience scaling FP&A efforts, owning budgets, and managing key stakeholder relationships
- A track record of building financial and operating models for a growth-stage business
- Demonstrated experience shaping and implementing financial strategies for public and/or private companies
- An aptitude and motivation to frame finances in the context of mission and social impact
- Exceptional communicator with ability to present complex concepts, recommendations and analyses to business leaders in a clear, concise and actionable manner
- An ability to think differently and the bravery to act on it. You push against the status quo because you see the gap between the opportunities of the future, emerging finance trends, and current practices
- Experience building materials and providing detailed reports and metrics to leaders
- A data-centric mind with an ability to dive deep into the details of our business to make the right judgment calls
- The ideal candidate has a sense of urgency to their work, and brings a proactive approach to identifying areas of opportunity for the Finance team and overall business
- Areas of experience that will be essential for success in this role include Revenue Forecasting and work supporting the analysis of LTV/CAC while partnering with our Marketing team
Other Considerations:
- A plus if you have an investment banking background
- A plus if you have experience and understanding of large-scale online marketplaces or business
- A plus if you have experience in both B2C and B2B companies
Compensation:
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.
This role is available in the following US Pay Zones:
US Tiers
US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro
US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro
US Tier 3: All other cities and states
US Pay Zones
US Tier 1: $220,500 - $245,000
US Tier 2: $187,425 - $208,250
US Tier 3: $165,375 - $183,750
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Head of Merchant Excellence
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Merchant Excellence team sits at the heart of Deliveroo’s marketplace—ensuring our restaurant and retail partners receive world-class support and seamless operational experiences. If you are a seasoned operations leader who thrives in complex, high-stakes environments and enjoys influencing global product and policy, this is the role for you.
We’re looking for a Head of Merchant Excellence to join our Merchant Leadership team. Based in our Manchester office with a hybrid work pattern (3 days in-office), you will be responsible for the strategic direction and performance of a c.80-person global operation across the UK and Italy.
What You’ll Be Doing
You will be the architect of our partner support strategy, moving between high-level executive discussions and granular operational performance management.
Strategic Architecture: Recommend and own the global strategy for Partner Operations, including site selection and the balance between in-house and outsourced (BPO) solutions.
Product & Tech Influence: Partner with Product and Technology teams to shape the future roadmap.
You will provide the "voice of the merchant," identifying agent pain points and advocating for self-service vs. agent-led channel strategies.
Operational Leadership: Set and achieve department-level targets for a team of c.80 colleagues.
You will design the frameworks that ensure functional managers and vendors are held accountable to world-class KPIs.
Stakeholder Management: Act as a trusted advisor to the Senior Leadership Team (SLT) and C-suite. You will lead deep dives into operational issues and present clear, data-driven solutions to complex problems.
Culture & People Development: Foster a high-performance culture inclusive of experimentation and continuous learning.
You will manage performance, drive employee satisfaction initiatives (Peakon), and mentor the next generation of Deliveroo leaders.
Relentless Improvement: Surface operational friction and influence stakeholders across Product, Legal, and Finance to address root causes.
On-Call Support: Participate in a 24/7 on-call rota for approximately 2 weeks per quarter to ensure our marketplace remains resilient.
What You’ll Need to Thrive
Our ideal candidate is a "detailed and action-oriented" leader with a heavy background in scaling complex operations:
Scale Experience: Significant leadership experience in a large-scale, international contact centre or operational environment.
Strategic Influence: Exceptional communication skills with the ability to build trust with local market senior management and global Exec stakeholders.
Operational Rigor: A proven track record of building and scaling customer care organisations in fast-paced, consumer-facing tech businesses.
Technical Savvy: Proficiency in CRM systems (e.g., Salesforce) and solid analytical skills (Excel pivot tables, INDEX MATCH). SQL skills are a major plus.
People Management: Experience managing "managers of managers," implementing performance initiatives, and driving engagement across multi-site setups.
Communication: Ability to write concise project documents that bridge the gap between technical operations and executive strategy.
Why Join Us?
At Deliveroo, you’ll solve some of the most interesting questions in the tech-logistics space. Working here you can expect to:
🚀 Make a Visible Impact: Your strategy directly affects the success of thousands of merchants across the globe.
🌱 Fast-Track Progression: As a member of the Merchant Leadership team, you are at the forefront of the company’s strategic growth.
🧠 Autonomy and Ownership: We move fast and empower our leaders to take accountability for their own departments.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Bruxelles, Belgium
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
We are transforming the way the world eats and shops by making access more convenient and enjoyable. We connect consumers, restaurants, shops and riders. We give everyone the ability to get what they want, how they want it, when they want it and where they want it. We are a technology-driven company at the forefront of one of the fastest-growing sectors in the world. We move quickly, value autonomy, and are always looking for new ideas and talented people to join us!
About the role
We are looking for a Sales Team Leader who can empower and manage a team of 6 to 10 Business Developers, in particular by setting weekly/monthly sales targets, driving performance and maintaining a strong work ethic and high moral standards.
The ideal candidate has a proven track record in sales and is passionate about mentoring and developing people.
Your main goal will be to build a strong team capable of signing new restaurants that meet Deliveroo's partnership criteria. You will develop your team's prospecting skills and put internal processes in place to ensure the success of our partner restaurants!
Your main responsibilities
● Lead the BDM team to achieve and exceed monthly sales targets.
● Clearly communicate company guidelines, sales targets and the reasons behind them (the why).
● Be a mentor: be there for your team with a constant presence in the field and help address partners' urgent concerns.
● Hold weekly meetings with your team to improve key metrics (sales activity, P2P, quality indicators, conversion...).
● Provide feedback tailored to each salesperson's performance and professional development.
● Be responsible for team motivation, solving problems quickly and effectively.
● Comply with and implement company guidelines and team-specific protocols, including attendance and discipline.
● Drive the team's commercial performance: pipeline, forecast and execution.
● Foster a culture focused on first-class commercial support.
● Identify, develop and refine effective methodologies for your sales team.
● Work with the onboarding teams to efficiently activate the best restaurants in Belgium.
● Represent and uphold Deliveroo's values and brand.
Your profile
● Ideally fluent in all three languages: Dutch, French and English.
● 4+ years of sales experience; B2B experience is a plus.
● 2+ years of experience in team management.
● You want to excel in a constantly evolving environment and be part of a high-impact company.
● Willingness to take on challenges and step out of your comfort zone.
● Excellent communication and presentation skills.
● Proven leadership skills.
● Decision-making mindset, especially under pressure.
● Strong problem-solving skills.
Do you have sales experience and strong leadership skills?
As a Sales Team Leader at Deliveroo, you will have an excellent opportunity to put your sales and leadership skills to work building a strong sales team to make our restaurant partnerships soar. If you are looking for an opportunity to guide a dedicated team and make an impact, this role could be for you!
Work environment & benefits
At Deliveroo, we know that employees are at the heart of the company and we place great importance on their well-being. Benefits vary from country to country, but we offer hybrid working, as well as many benefits in areas such as health, well-being, parental leave, retirement, and leave to support a charity of your choice. Benefits are specific to each country. For more information, please speak to the person in charge of recruiting for this role.
Diversity
We believe that a great working environment is one that reflects the world we live in in all its diversity. We make no judgement about what makes you the person you are, whether that is your gender, race, sexuality, religion or even a secret dislike of coriander!
What you need to join us is, above all, the desire to be part of one of the fastest-growing companies in an exciting sector: foodtech.
Deliveroo is committed to diversity, professional equality and equal opportunities for all, including people with disabilities.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Mexico; Mexico City, Mexico;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
PLEASE SUBMIT YOUR RESUME IN ENGLISH
Department: Customer Support
This team is composed of support professionals who work most closely with our clients’ teams and their systems, supporting their technical needs with expertise and acumen. This will require both conversational and advisory support as well as tactical, operational support in the form of ad hoc data manipulation and analysis, rapid root cause analysis, technical problem solving, and coordination with Signifyd’s engineering and customer success teams.
The Role
As a
Senior
Technical Account Manager Support
, you are responsible for serving as the post-sales technical advisor / support to key Latin American merchants. You will work cross-functionally with multiple internal teams to employ Signifyd’s implementation methodology and ensure timely integrations and responses to technical support issues. As the merchant's technical contact and at times the first touchpoint for technical topics from within the Support team, you will play a critical role in ensuring a world-class experience for existing merchants. The portfolio of your customers will include all sizes from medium-sized businesses in the SMB space, to larger Enterprise merchants in Latin America.
Responsibilities
:
Integrate merchants utilizing various partners and platforms. These include customized OMS / eCommerce API integrations as well as VTEX, Shopify, Magento, BigCommerce and NetSuite partnerships. You will also interface with and assist the System Integrators (SIs) that our customers employ. You may be responsible for working with internal teams to ensure that the customer has the appropriate SI for their implementation.
Work cross-functionally to continue to make the customer experience better for our customers. Cross-functional work may interface with product, risk, marketing, and engineering. During off-season times, this work may be a substantial part of your job
Escalate unresolved customer issues to the appropriate cross-functional teams (Billing, Claims, Chargebacks, Implementations, Customer Success, Product, Engineering)
Research and troubleshoot customer inquiries within Support team using the appropriate technology and resources
We work in an evolving space. You will be responsible for documenting and sharing best practices for internal utilization
Partner closely with our customer success team as the go-to person for main technical needs.
Communicate integration status to key client stakeholders and document progress toward milestones
Fully understand Signifyd’s implementation methods utilizing the most up-to-date practices
Keep a clean onboarding and support tickets portfolio with regular and transparent updates kept in CRM
Own timely delivery of key integration milestones. Many integrations will have bespoke requirements and milestones and success criteria. Your responsibility is to identify and clearly define those milestones and ensure they are achieved.
Build strong relationships with our internal products team to provide feedback and guidance on our product’s satisfaction of user needs.
You may be responsible for providing Signifyd Console training to merchants
Become a Subject Matter Expert (SME) so that your knowledge domain can contribute across the business
Embody Signifyd values and serve as a role model for team members. Help onboard new team members into the team as their buddy, supporting their initial client conversations.
Requirements for position
:
A clear understanding of API terminology (e.g., GET, POST, PUT, JSON, Webhook, Listeners..) and tools (e.g., Postman, Github, etc...)
Experience with JSON, Python, APIs, PHP, and/or other web, programming, scripting tools
Proficiency with reporting tools (Looker), troubleshooting tools (Postman, SQL) and management tools (Salesforce)
6 years of technical experience with SaaS solutions.
Ability to examine complex situations, develop associated action plans, and guide peers towards achieving key goals
Demonstrated passion for e-commerce or technology services
Excellent written communication and presentation skills
Timely responses to external and internal stakeholders
Resourceful, detail-oriented when needed, highly organized, and creative
Self-starter who thrives under ambiguity in a fast-paced, deadline-oriented environment
Ability to lead conversations with executive stakeholders
Fluent English and Spanish.
Background in eCommerce, financial/payment systems, and/or fraud mitigation is desirable.
Portuguese language proficiency is desired.
#LI-Remote
Benefits in Mexico:
Health, Dental & Vision Insurance
Life Insurance of 24 months salary
Annual Performance Bonus
Christmas Bonus of 1 Month’s Salary
Food Vouchers
Stock Options
Paid Parental Leave
Flexible Work Arrangements
Telework Stipend for Home Internet
12 Paid Vacation Days with 85% Vacation Premiums
Paid Holidays
Company Social Events
Signifyd Swag
Dedicated learning budget through Learnerbly
On-Demand Therapy for all employees & their dependents
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
PLEASE SUBMIT YOUR RESUME IN ENGLISH
Signifyd's Applicant Privacy Notice
Location: New York
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Overview
We are looking for a
Risk Product Analyst
to work directly with Portfolio Managers, Traders, and Quantitative Researchers across multiple trading desks and asset classes. The role sits at the intersection of trading, risk, and technology.
You will be responsible for proactively identifying problems affecting our internal risk and valuation systems, diagnosing them by tracing the cause into the back-end services and infrastructure those systems depend on, and resolving them quickly and effectively.
This is a fast-paced, highly collaborative role that requires deep knowledge of products and markets, strong technical skills, and sound judgement under pressure.
Responsibilities
Partner directly with Portfolio Managers, Traders, and Quantitative Researchers across rates, FX, commodities, equities, and crypto asset classes, serving as their primary point of contact for issues affecting risk and valuation.
Diagnose and resolve issues affecting our next-generation risk and valuation systems, investigating across the full technology stack: applications, APIs, databases, messaging systems, and the underlying services that they depend on.
Monitor system and trading issues and prioritize incidents based on their potential impact to trading, portfolio management, and P&L.
When an issue cannot be resolved directly, identify the appropriate engineering, quantitative, or infrastructure team, and escalate with a clear, reproducible diagnosis that accelerates issue resolution.
Work closely with Engineering and Product Management teams to identify recurring problems and drive strategic technology solutions.
Develop tools and scripts in Python to automate diagnostics, investigate issues, analyze data, and improve workflows.
Build a strong understanding of the firm’s trading and risk infrastructure and the dependencies between systems and underlying services.
Qualifications
Deep knowledge of financial products (cash instruments, futures, swaps, options) and markets, backed by strong technical skills.
Previous experience in trade support, trading technology, production support, or a closely related role within a production trading environment – supporting multiple desks and/or asset classes.
Ability to write Python and SQL to investigate issues, automate diagnostics, and query and reconcile data across systems.
Familiarity with production diagnostic tooling (log aggregation, dashboards, monitoring, alerting).
Strong analytical and problem-solving skills; able to methodically narrow down the source of an issue.
Ability to communicate effectively with a varied audience, including portfolio managers, traders, quantitative researchers, engineers, and product managers.
Who We’re Looking For
The ideal candidate combines strong market and product knowledge with technical depth and is commercially aware and comfortable operating at the intersection of trading and technology.
You should be able to take an instruction like “
my risk numbers look wrong
” and work through it independently by understanding what the front office is trying to do, investigating the relevant systems and services, determining where the failure is occurring, and either resolving it or routing it to the appropriate team with a clear diagnosis.
This is not a role where success is measured by closing support tickets. We are looking for someone who understands the trading domain, can solve problems, and can build strong relationships with the people running the firm’s trading strategies.
The annual base salary range for this position is $175,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-DW1
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Overview
We are looking for a
Risk Product Analyst
to work directly with Portfolio Managers, Traders, and Quantitative Researchers across multiple trading desks and asset classes. The role sits at the intersection of trading, risk, and technology.
You will be responsible for proactively identifying problems affecting our internal risk and valuation systems, diagnosing them by tracing the cause into the back-end services and infrastructure those systems depend on, and resolving them quickly and effectively.
This is a fast-paced, highly collaborative role that requires deep knowledge of products and markets, strong technical skills, and sound judgement under pressure.
Responsibilities
Partner directly with Portfolio Managers, Traders, and Quantitative Researchers across rates, FX, commodities, equities, and crypto asset classes, serving as their primary point of contact for issues affecting risk and valuation.
Diagnose and resolve issues affecting our next-generation risk and valuation systems, investigating across the full technology stack: applications, APIs, databases, messaging systems, and the underlying services that they depend on.
Monitor system and trading issues and prioritize incidents based on their potential impact to trading, portfolio management, and P&L.
When an issue cannot be resolved directly, identify the appropriate engineering, quantitative, or infrastructure team, and escalate with a clear, reproducible diagnosis that accelerates issue resolution.
Work closely with Engineering and Product Management teams to identify recurring problems and drive strategic technology solutions.
Develop tools and scripts in Python to automate diagnostics, investigate issues, analyze data, and improve workflows.
Build a strong understanding of the firm’s trading and risk infrastructure and the dependencies between systems and underlying services.
Qualifications
Deep knowledge of financial products (cash instruments, futures, swaps, options) and markets, backed by strong technical skills.
Previous experience in trade support, trading technology, production support, or a closely related role within a production trading environment – supporting multiple desks and/or asset classes.
Ability to write Python and SQL to investigate issues, automate diagnostics, and query and reconcile data across systems.
Familiarity with production diagnostic tooling (log aggregation, dashboards, monitoring, alerting).
Strong analytical and problem-solving skills; able to methodically narrow down the source of an issue.
Ability to communicate effectively with a varied audience, including portfolio managers, traders, quantitative researchers, engineers, and product managers.
Who We’re Looking For
The ideal candidate combines strong market and product knowledge with technical depth and is commercially aware and comfortable operating at the intersection of trading and technology.
You should be able to take an instruction like “
my risk numbers look wrong
” and work through it independently by understanding what the front office is trying to do, investigating the relevant systems and services, determining where the failure is occurring, and either resolving it or routing it to the appropriate team with a clear diagnosis.
This is not a role where success is measured by closing support tickets. We are looking for someone who understands the trading domain, can solve problems, and can build strong relationships with the people running the firm’s trading strategies.
The annual base salary range for this position is $175,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-DW1
Location: Boston, Massachusetts, United States; Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to teams creating products, games and experiences enjoyed by fans around the world.
One application. Many ways to play.
Apply once to this general application for consideration for anticipated 2027 Marketing internships in Boston, Massachusetts and/or Renton, Washington.
This is not one specific vacancy. Projects are confirmed on a rolling basis, and one application puts you in consideration across multiple opportunities with participating teams and brands. You do not need to submit separate applications for each team or brand.
If your profile aligns with a specific internship project, a recruiter may contact you directly with details and next steps. Applying does not guarantee an interview or placement.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
Teams and areas you may support
Depending on confirmed projects and business needs, your internship could align with one or more areas such as:
Brand and franchise marketing
Consumer insights and market research
Digital, social and content marketing
Integrated campaigns and media
Commercial and retail marketing
Marketing operations and performance
Examples of what you may work on
Depending on your placement, you may:
Use consumer, fan, cultural and performance insights to identify opportunities.
Support campaign, content, launch or go-to-market planning and execution.
Develop briefs, presentations, recaps, toolkits or content for real brand initiatives.
Analyze campaign or market data and turn it into a clear story and recommendation.
Collaborate with Brand, Creative, Product, Sales, Finance, Insights and agency partners.
Help improve a marketing process, channel or audience experience.
What you bring
You are currently enrolled in a university degree program in Marketing, Communications, Consumer Behavior, Business, Analytics, Media, Advertising or a related degree program.
A consumer-first mindset and curiosity about brands, culture and communities
Clear communication and storytelling, supported by evidence and insight
Comfort balancing creative thinking with data, details and delivery
Ability to collaborate, adapt and keep learning as priorities and timelines change
Work samples:
No portfolio is required. Campaigns, research, content, student leadership or class projects may be linked if they strengthen your application.
Find your party: your global intern community
Level up together.
All interns join one global cohort connected through shared, structured onboarding and weekly learning and development.
Own meaningful work tied to real business priorities, with mentorship and feedback
Build career skills through brand immersion and conversations with leaders
Connect with peers through networking and social experiences
Volunteer and give back alongside the intern community
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the internship. Undergraduate and graduate students are welcome to apply. MBA candidates: please see our separate MBA internship postings.
We generally prioritize students entering the final year of their degree after the internship. Students at other eligible stages, including those with approximately two academic years remaining, are also encouraged to apply. Eligibility is based on program stage, not age.
You can commit to the full program schedule and work model for the assigned location.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship experience is not required.
If this work excites you but you do not match every preferred skill, we still encourage you to apply. We value potential, curiosity, willingness to learn and different paths to the same capability.
Program details
Program dates and length:
June - August (10–12 WEEKS)
Schedule:
Full-time, 40 hours per week
Work model:
Most internships follow a hybrid schedule with three days per week in the office. Select roles may require five days per week onsite. The project-specific schedule will be shared before interviews.
Locations:
Boston, Massachusetts and Renton, Washington. You may indicate one or both locations. Opportunities may support Hasbro or Wizards of the Coast teams, depending on confirmed projects and business needs.
Application deadline:
APPLICATIONS WILL BE REVIEWED ON A ROLLING BASIS from October to March, as needed.
Pay and benefits
This is a paid internship. Hourly rates vary by degree level and year in school. A separate good-faith range is provided for each worksite.
Boston hourly range:
$24-39
Renton hourly range:
$30-38
Relocation:
Assistance is available to candidates who meet the applicable distance and other eligibility criteria.
What happens after you apply
Our Early Careers team reviews applications as internship projects are confirmed.
If your profile aligns with a project, a recruiter will contact you with the specific team, project, location, work model, dates and pay.
Selected candidates will interview with the hiring team. Timing may vary by project, so please keep your contact information and availability current.
If another function more closely matches your skills and interests, we may consider you for it with your permission. You do not need to submit a duplicate application.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$24
—
$39 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
ОфисseniorBelgrade; Lisbon
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридNew York; San Francisco
Kuala Lumpur, Malaysia
Singapore, APAC
Hong Kong
География найма не уточнена
УдалённоWarsaw, Poland
УдалённоRemote (U.S.); Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S
headManchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
leadBruxelles, Belgium; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorMexico; Mexico City, Mexico;; We are happy to provide reasonable accommodations to candidates in need of individualized support during the
New York
Chicago
Boston, Massachusetts, United States; Renton, Washington, United States; Relocation: