Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Step into a high-impact role as a
Senior Infrastructure Engineer
. You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you!
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: Tbilisi, Georgia; Yerevan, Armenia; Kazakhstan; Uzbekistan
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Step into a high-impact role as a
Senior Infrastructure Engineer
. You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you!
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Hybrid work model.
Flexible working schedule.
Interesting product.
Learning opportunities.
Career growth prospects.
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Step into a high-impact role as a
Senior Infrastructure Engineer
. You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you!
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Задачи:
— Проектирование и управление инфраструктурой AWS (VPC, IAM, EKS/ECS, S3, EventBridge) с использованием Terraform в средах DEV, QA и Production
— Создание и поддержка CI/CD-конвейеров и стандартизированного процесса развертывания для команд AI-агентов
— Поддержание надежности платформы в производственной среде: масштабирование, резервное копирование, управление секретами, мониторинг и оповещение
— Внедрение лучших практик безопасности: сетевая изоляция, шифрование, доступ с минимальными привилегиями и интеграция SSO
— Создание контейнеров и развертывание AI-агентов и сервисов на основе Python, а также устранение неполадок в сотрудничестве с командой разработки
— Разработка автоматизации и внутренних инструментов на Python для управления инфраструктурой и рабочих процессов развертывания
Требования:
— Опыт работы в DevOps/Cloud Engineering не менее 5 лет, включая управление производственными средами
— Большой практический опыт работы с AWS и Terraform
— Опыт работы с Kubernetes (желательно EKS), Docker и Helm
— Опыт работы с CI/CD инструментами: GitHub Actions, GitLab CI или аналогичными
— Отличные навыки программирования на Python: написание автоматизации и инструментов, а также чтение, отладка и поддержка сервисов на стороне сервера
— Опыт интеграции приложений с провайдерами идентификации через SSO (OIDC/SAML), например, Okta или Microsoft Entra ID
— Понимание архитектуры инфраструктуры для ИИ-агентов и её компонентов (API LLM, векторные базы данных, фреймворки агентов)
— Способность работать самостоятельно и общаться напрямую с заинтересованными сторонами клиента
Хорошо, если есть:
— Знакомство с платформами и инструментами для ИИ: AWS Bedrock, LangChain/LangGraph, векторные базы данных (например, ChromaDB), Langfuse
— Опыт работы с FastAPI
— Опыт работы в фармацевтической, биофармацевтической или других регулируемых отраслях
— Сертификаты AWS
Условия:
— Конкурентная компенсация
— Работа на удаленке или в офисе
— Гибкий график работы
— Программы непрерывного обучения, наставничества и профессионального развития
— Команда с отличной технической экспертизой
Требования:
— Активность, стрессоустойчивость и ответственность
— Грамотная речь и чёткая дикция
— Уверенное владение ПК
— Коммуникабельность
— Обучаемость
— Умение быстро находить решения и работать в команде
— Желание развиваться и достигать поставленных целей
Задачи:
— Приём входящих звонков и консультирование клиентов
— Поддержка пользователей в работе с программным обеспечением
— Предоставление информации по продукту и услугам компании
— Внесение данных в CRM-систему
— Обработка обращений и заявок
— Помощь в решении технических вопросов и передача сложных случаев профильным специалистам
Условия:
— Стабильная заработная плата (оклад + бонусы)
— Официальное трудоустройство по ТК РК
— Пенсионные и социальные отчисления
— Комфортный офис в центре города
— Обучение за счёт компании
— Возможность карьерного роста
Задачи:
— Работать в составе команды ROC 24/7 по сменному графику
— Мониторить проблемы и неисправности, собирать диагностические данные и эскалировать оповещения, связанные с инфраструктурой и платежными сервисами Paysend
— Создавать отчёты по инцидентам
— Организовывать War Rooms и координировать инженеров во время критических инцидентов
— Эскалировать оповещения и обеспечивать правильное назначение ответственных за проблемы
— Сотрудничать с инженерами и другими заинтересованными сторонами для повышения эффективности мониторинга и скорости эскалации инцидентов
— Диагностировать технические проблемы с помощью запросов к базам данных и инструментов мониторинга, таких как Zabbix, Grafana, OpenSearch и DotCom
— Анализировать логи и оформлять результаты в отчётах по инцидентам для помощи смежным командам в решении повторяющихся и критических проблем
— Предлагать улучшения в процессах мониторинга и реагирования на инциденты
— Использовать метрики и уроки инцидентов для снижения шума, улучшения сигнала и сокращения времени обнаружения и восстановления
— Вносить вклад во внутреннюю документацию для повышения прозрачности, последовательности, безопасности и операционной устойчивости
Требования:
— Готовность работать по сменному графику (12-часовые дневные и ночные смены) в офисе в центре Белграда
— Знание английского языка на уровне B1 или выше
— Знание операционных систем Windows и Linux
— Базовые навыки администрирования операционных систем
— Навыки устранения неполадок
— Знакомство с основами сетевых концепций: TCP/IP, HTTP и другими распространёнными интернет-протоколами
— Умение писать базовые SQL-запросы
— Базовый опыт работы с виртуализацией и контейнеризацией
— Общее понимание концепций мониторинга
— Опыт работы с инструментами мониторинга, такими как Zabbix и Grafana
— Опыт работы с ITSM-системами, такими как Jira и Confluence
— Способность быстро реагировать в чрезвычайных ситуациях
— Высокий уровень ответственности и внимательности к деталям
— Знакомство с оборудованием дата-центров и современными компьютерными компонентами
— Сильные аналитические и проблемно-решающие навыки
— Самоорганизация и проактивный подход с отличными коммуникативными навыками
— Умение успешно справляться с несколькими приоритетами и стрессовыми ситуациями во время критических инцидентов
Особенности:
— Требуется стрессоустойчивость, внимательность к деталям, педантичность и перфекционизм
— Необходима способность работать в сменном графике, включая ночные смены
— Рекомендуется холерический темперамент, СДВГ и гибкий режим сна, но это не обязательные требования
— Важна готовность строго следовать инструкциям и аккуратно работать с деталями
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
Role Summary
Cloudflare is seeking an experienced, action-oriented leader to serve as the primary strategic network lead for our Latin America (LATAM) infrastructure footprint.
This role acts as a critical liaison between Cloudflare and LATAM’s major Internet Service Providers (ISPs), telecom operators, commercial datacenter providers, and transport carriers.
You will provide strategic leadership and regional expertise to align network growth, scale infrastructure capacity, and support high-performing digital services across the region.
What You’ll Do
Executive Partnership Alignment:
Build and maintain strategic relationships with executive stakeholders across top regional ISPs, telecommunications operators, and infrastructure partners to drive scalable network alignment and long-term stability.
Capacity Scaling & Peering Expansion:
Drive initiatives to scale up localized peering and transit capacity with major eyeball networks across LATAM to support growing traffic demand, improve performance, and enhance latency.
Infrastructure Strategy & Colocation Liaison:
Collaborate with regional datacenter, colocation, and transport providers to ensure optimal infrastructure positioning, redundancy, and expansion readiness in key regional hubs.
Technical & Operational Leadership:
Act as an advisor to technical and operations teams on network health, traffic management, and routing optimization to safeguard network integrity and service reliability.
Regional Market Subject Matter Expertise:
Serve as an internal subject matter expert for global network engineering, transport, and commercial teams, providing market context and operational guidance across diverse LATAM markets.
Cross-Functional Collaboration:
Partner with internal commercial, channel, and engineering leadership to align infrastructure enablement with strategic regional goals.
Must-Have Skills
Leadership Experience:
15+ years of strategic leadership experience in telecommunications, interconnection/peering, datacenter colocation, or digital infrastructure across LATAM.
Partner Relationships:
Extensive experience engaging with senior leadership at major telecommunications operators and service providers across key LATAM markets.
Technical SME:
Strong understanding of IP routing (BGP), IXPs, DNS, traffic engineering, and content delivery networks.
Multilingual Capability:
Professional fluency in English and Spanish is required; Portuguese fluency is preferred.
Collaboration & Execution:
Proven track record of driving cross-functional alignment and managing complex strategic initiatives across regional and global stakeholders.
What We Offer
Opportunity to shape the growth and resilience of global internet infrastructure across Latin America.
High-visibility strategic leadership role working with key industry partners.
A dynamic, fast-paced environment at the forefront of digital connectivity and edge computing.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Portland, OR
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Задачи:
— Обучение начинающих в области кибербезопасности практическим знаниям по Linux, Windows, сетям и основам кибербезопасности.
— Проведение занятий не на теории, а через реальные лабораторные и практические упражнения.
— Подготовка ученика к самостоятельной работе.
— По завершении обучения, при желании, помощь в поиске CVE, Bug Bounty и формировании портфолио для трудоустройства.
Требования:
— Интерес к кибербезопасности и желание обучаться.
Условия:
— Наставник: Abdullayev Abdulloh.
— Возраст наставника: 22 года.
— Место: Ташкент.
— Контакт для связи: +998 50 712 04 45.
Дополнительно:
— Время для связи: круглосуточно.
— Используемые технологии и направления: Linux, Windows, Networking, Bash, Python, Powershell, Network Security, Linux Administration, Windows Administration, Nmap, Wireshark, Tcpdump, Iptables, Web Application Security, Owasp, Cryptography, Troubleshooting, File Transfer, Git, Blue Team, Red Team, Cybersecurity, CVE, Bug Bounty.
Задачи:
— Проведение анализа кода на уязвимости с использованием SAST/DAST-инструментов и базового фаззинг-тестирования;
— Мониторинг уязвимостей в сторонних библиотеках с помощью SCA-анализаторов;
— Поиск потенциальных утечек секретов (API-ключи, пароли) в коде;
— Участие во внедрении инструментов безопасности в CI/CD-конвейеры, автоматизация процессов РБПО;
— Работа с отчетами об уязвимостях: оценка критичности, разметка результатов, валидация срабатываний инструментов;
— Помощь в построении процессов безопасной разработки (SSDLC);
— Сопровождение соответствия стандартам (ГОСТ Р 56939-2024, техническая сторона).
Требования:
— Опыт работы с инструментами статического (SAST) и динамического (DAST) анализа, а также фаззерами (для разных ЯП);
— Базовые навыки работы в Linux и командной строке;
— Умение писать простые скрипты на Python/Bash для автоматизации задач;
— Понимание принципов безопасной разработки (OWASP Top 10, базовые концепции SSDLC);
— Опыт или знакомство с SAST/DAST-инструментами, фаззерами (хотя бы на уровне курсов/пет-проектов);
— Понимание принципов автоматизации;
— Готовность изучать интеграцию инструментов безопасности в CI/CD (Jenkins, Gitlab, и т.д.).
Условия:
— Локация: Санкт-Петербург, офис (м. Электросила);
Этапы подбора:
1) Созвон с рекрутером (10мин)
2) Техническое онлайн интервью (1 час)
3) Короткое тестовое задание (2 часа максимум)
4) Встреча/знакомство с командой в офисе
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Role
We are looking for a Systems Engineer to help build and manage tools that help engineers deploy and operate the services that make Cloudflare work. Our mission is to provide a reliable and flexible platform to help product teams release new software efficiently and safely. The role includes both software engineering and operational responsibilities.
Available Locations:
Austin, TX; Lisbon, PT; London, UK.
Responsibilities
Design and build scalable and resilient systems that can keep up with company growth.
Design and build developer productivity tooling.
Harden the platform against security threats and resource contention issues.
Improve our development systems and practices.
Improve the efficiency of managing resources such as CPU, bandwidth and storage.
Work with application teams to understand their potential challenges and help them choose the best way to architect their systems.
Drive initiatives that make our engineers happier and more productive.
Help respond and prevent incidents impacting core platforms.
Desirable Skills, Knowledge, and Experience
Demonstrable professional experience building and managing large-scale distributed systems or Linux production environments.
Proficiency in at least one systems programming or scripting language (e.g., Go, Rust, C/C++, Python) with a track record of writing clean, maintainable code.
Experience managing containerized workloads at scale using Kubernetes, Docker, or similar orchestration platforms.
Experience with CI/CD pipelines and automated testing strategies for infrastructure.
Source control experience including branching, merging and rebasing.
Strong analytical and troubleshooting skills, with a methodical approach to diagnosing complex system-level failures.
Bonus Points
Experience with configuration management and infrastructure-as-code tools (e.g., Ansible, Terraform, SaltStack).
Deep understanding of Linux/Unix operating system internals (e.g., storage subsystems, memory management) and core networking protocols (TCP/IP, DNS).
Contributions to open-source systems software projects or active participation in the broader systems engineering community.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary of €66,000-91,000.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Условия и бонусы:
Фултайм, офис (МСК, Чистые пруды).
Наши ожидания:
– Аналогичный опыт от 3 лет.
– Опыт работы с STP и настройкой пользовательских коммутаторов агрегации для предотвращения петель в сетях передачи данных.
– Понимание сетевых ACL.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Technical Support Engineer 2
Ireland
on Twilio’s Voice, Platform Application & Segment teams (VSPA).
About the job
This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs.
This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Leverage your experience with troubleshooting and resolving Quality of Service (QoS) issues.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Review internal knowledge to stay current on industry shifts and standards.
Assist your manager in process improvements by surfacing customer pain points to assist in process improvement.
This position will also require supporting our customers on holidays to ensure that our customer’s needs are met.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
2+ years of Technical Support Experience or similar relevant experience.
Full-Stack Javascript Tech Support experience with capabilities to troubleshoot server-side code (bonus would be either of: Node.js, C# or Java or python) and client-side code (JavaScript). React.js is a bonus.
A good understanding of Object-Oriented Programming (OOP) concepts.
Basic understanding of SQL and query-writing skills.
Good understanding of APIs, HTTP Protocol, and RESTful services.
Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
Experience troubleshooting SIP, VoIP, and IP telephony issues.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums.
Ability to stand in the customer’s shoes and demonstrate dedication to the customer experience.
Excellent written and verbal communication skills.
Desired:
Bonus skills:
- Serverless (Lambda) experience.
- Expertise with both native and mobile applications is a great bonus.
- Having related experience in troubleshooting contact center products.
- Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Understanding of WebRTC is a plus.
Experience working collaboratively with team members in different geographic locations and time zones.
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Ability to influence and build effective working relationships with all levels of the organization.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Задачи:
— сопровождать системы хранения данных, вводить в эксплуатацию новые, сопровождать комплектацию дисковыми полками, контроллерами, устанавливать актуальные версии ПО, настраивать SP/BMC/IPMI интерфейсы СХД NetApp, Huawei
— сопровождать коммутаторы сети хранения данных, вводить в эксплуатацию новые, сопровождать (Brocade, Cisco)
— работать по направлению технической поддержки дисковых массивов NetApp, Huawei, HPE и системного программного обеспечения ONTAP
— проводить ремонтно-восстановительные мероприятия и процедуры на серверном оборудовании и системах хранения данных
— составлять и своевременно обновлять эксплуатационную документацию
— поддерживать в актуальном состоянии перечень запасных компонентов систем хранения данных и серверного оборудования (диски, блоки питания, контроллеры расширения)
Требования:
— понимание, что такое система хранения данных, её компонентов и взаимодействия между ними
— знание СХД линеек NetApp AFF и FAS, Huawei Dorado
— опыт в настройке и администрировании SAN (Brocade, Cisco)
— опыт работы в подразделении, отвечающем за техническую поддержку или эксплуатацию дисковых систем хранения данных NetApp, Huawei, HPE
— опыт работы с протоколами доступа к данным FC, iSCSI, CIFS, NFS, S3 в части СХД
— практический опыт работы с серверным оборудованием (HPE, IBM) и СХД (SAN, iSCSI, RDMA)
— опыт эксплуатации операционных систем и гипервизоров: MS Windows Server, RHEL, VMware
— опыт работы с базовым мониторингом с помощью Zabbix или Grafana
— умение проводить комплексный анализ и решать сложные проблемы с операционными системами, производительностью, сетью SAN
Условия:
— официальное трудоустройство по ТК РФ с первого дня
— формат работы — офис, график 5/2 с 9 до 18 часов
— возможность построить карьеру в стабильном банке
— льготные условия по кредитной карте, кредиту и ипотеке
— особые предложения от крупнейших застройщиков России
— скидки до 70% на покупки от 500 лидеров рынка через корпоративный агрегатор
Location: Kuala Lumpur
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an Infrastructure Engineer to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Monitor the health, performance and availability of infrastructure and services, and respond to alerts and incidents
Investigate recurring issues, identify their root causes and implement improvements to service reliability
Support development teams with infrastructure issues, including version control, build and deployment workflows.
Maintain Linux and Windows servers, virtualised infrastructure and related services
Perform planned maintenance, including patching, updates and backup checks, while minimising disruption
Create scripts and automation to improve routine operations and reduce manual work
Support the network, security and other infrastructure teams with troubleshooting and changes
Maintain accurate documentation for configurations, changes and operating procedures
Coordinate with vendors and service providers when specialist support is required
Maintain local studio infrastructure, including server rooms, and coordinate site changes with the global IT team and studio management
Participate in incident response and planned work outside normal hours when required
Assist with user support, onboarding, offboarding and asset management where local support is needed
Requirements
Working knowledge of Linux and Windows systems, including both servers and endpoints
Advanced knowledge of PC and laptop support, combined with a strong awareness of current hardware trends and innovations.
Familiarity with endpoint management, productivity platforms and collaboration tools.
Experience with CI/CD tools
Familiarity with private cloud and virtualized infrastructure
Experience with Google Workplace, Office365, Atlassian Suite
Understanding of networking fundamentals, including TCP/IP, LANs, WANs, VPNs and VLANs
Ability to work flexible hours around IT infrastructure upgrades and migrations
This is a full-time, on-site role, requiring your presence in the office to support teams collaboration
Nice to Haves
Experience administering server hardware
Experience with infrastructure as code and configuration management
Familiarity with containers and container orchestration
Experience with version control systems
Familiarity with storage systems and backup technologies
What we offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Задачи:
— оказывать помощь по внедрению и эксплуатации решений UserGate: межсетевые экраны нового поколения, системы централизованного управления платформами, системы сбора, обработки и анализа журналов;
— искать и анализировать симптомы для выявления причин ситуаций, с которыми сталкиваются заказчики;
— принимать участие в развитии продуктов: выдвигать предложения по оптимизации, внедрению нового функционала, работать над поиском и исправлением багов.
Требования:
— глубокое знание сетевых технологий и протоколов, понимание принципов конфигурирования локальных сетей (TCP/IP, DNS, маршрутизация, DHCP, NAT, proxy, принципы работы firewall, AD);
— опыт системного администрирования Linux;
— чтение и анализ лог файлов;
— понимание протоколов, методов авторизации и аутентификации;
— опыт работы с сертификатами;
— опыт работы с решениями для виртуализации: создание и настройка виртуальных машин;
— умение собрать необходимые данные и воспроизвести ситуацию, возникшую у заказчика, в тестовой среде.
Будет преимуществом:
— опыт работы системным администратором или в службе технической поддержки;
— опыт работы с сетевым оборудованием Cisco, Juniper, Huawei, Cheсk Point, Fortinet, Palo Alto Networks;
— опыт в написании скриптов: Bash, Python;
— грамотная речь, хороший письменный и устный русский язык;
— английский язык на уровне свободного чтения технической документации.
Условия:
— работа в аккредитованной ИТ-компании и трудоустройство по ТК РФ;
— офисный формат работы с динамическим началом и окончанием рабочего дня;
— сильная команда, которая поможет профессионально развиваться;
— комфортные офисы с кофе, чаем, вкусными и полезными перекусами, корпоративной библиотекой и удобными переговорными.
Задачи:
— автоматизация рутинных задач с использованием PowerShell;
— сопровождение, развертывание и контроль работы серверов на базе Windows Server;
— сопровождение, развертывание и контроль работы серверов на базе Linux (Debian-like).
Требования:
— подтверждённые знания уровня CCNP/HCIP;
— уверенные знания и опыт эксплуатации в области администрирования ролей и служб Windows Server 2016 и новее, включая Active Directory Domain Services (в том числе GPO), DHCP, DNS, WSUS, CA, NPS, ADFS;
— опыт работы со средствами виртуализации VMware;
— понимание принципов построения и работы корпоративных сетей и сетевых протоколов.
Будет преимуществом:
— владение английским языком, позволяющее читать техническую документацию;
— знания и опыт эксплуатации продуктов System Center, SharePoint, KVM, Exchange;
— знания и опыт эксплуатации в области администрирования Linux;
— опыт работы в крупной организации.
Условия:
— работа в аккредитованной ИТ-компании и трудоустройство по ТК РФ;
— офисный формат работы с динамическим началом и окончанием рабочего дня;
— комфортные офисы с кофе, чаем, вкусными и полезными перекусами, корпоративная библиотека и удобные переговорные комнаты.
Задачи:
— оказывать помощь по внедрению и эксплуатации решений UserGate: межсетевые экраны нового поколения, системы централизованного управления платформами, системы сбора, обработки и анализа журналов;
— искать и анализировать симптомы для выявления причин ситуаций, с которыми сталкиваются заказчики;
— принимать участие в развитии продуктов: выдвигать предложения по оптимизации, внедрению нового функционала, работать над поиском и исправлением багов.
Требования:
— глубокое знание сетевых технологий и протоколов, понимание принципов конфигурирования локальных сетей (TCP/IP, DNS, маршрутизация, DHCP, NAT, proxy, принципы работы firewall, AD);
— опыт системного администрирования Linux;
— чтение и анализ лог файлов;
— понимание протоколов, методов авторизации и аутентификации;
— опыт работы с сертификатами;
— опыт работы с решениями для виртуализации: создание и настройка виртуальных машин;
— умение собрать необходимые данные и воспроизвести ситуацию, возникшую у заказчика, в тестовой среде.
Будет преимуществом:
— опыт работы системным администратором или в службе технической поддержки;
— опыт работы с сетевым оборудованием Cisco, Juniper, Huawei, Cheсk Point, Fortinet, Palo Alto Networks;
— опыт в написании скриптов: Bash, Python;
— грамотная речь, хороший письменный и устный русский язык;
— английский язык на уровне свободного чтения технической документации.
Условия:
— работа в аккредитованной ИТ-компании и трудоустройство по ТК РФ;
— офисный формат работы с динамическим началом и окончанием рабочего дня;
— комфортные офисы с кофе, чаем, вкусными и полезными перекусами, корпоративная библиотека и удобные переговорные комнаты.