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Location: Wyoming BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Estimated Effective Hourly Earnings*: Earnings between $75 to $127 per hour is based on a 60-minute session assumption that includes a combination of patient visits and hourly equivalent CPT codes. Expand access to care: Provide psychiatric services to individuals who otherwise may not have access to mental healthcare. Collaborative model: Work hand-in-hand with UpLift’s network of licensed therapists to deliver world-class, evidence-based care. All-in-one virtual platform: Focus on your patients — UpLift handles credentialing, enrollment, and platform operations. Work from anywhere: This role is 100% remote, with care delivered via UpLift’s purpose-built telemedicine platform. Flexible commitment: Part-time, 1099 contract position What You’ll Do Conduct video consultations and message with patients via telemedicine. Assess, screen, diagnose, and prescribe medication as clinically appropriate. Coordinate treatment planning and care delivery with UpLift’s network of therapists. Provide empathetic, high-quality care and uphold UpLift’s clinical and service standards. Share product and workflow feedback with UpLift’s engineering and operations teams to help improve care delivery. Who We’re Looking For At least one year of experience as a certified Psychiatric Mental Health Nurse Practitioner (PMHNP) or licensed Psychiatrist. Active medical license in Wyoming, in good standing. Comfortable prescribing medication when clinically appropriate and permitted by state law. Skilled at using online tools and technology to deliver virtual care. Previous telemedicine experience is a plus. Multiple state licenses and fluency in additional languages are strong advantages. Important to Know This is a part-time, contract (1099) position — not a salaried employee role. UpLift will credential and enroll you with multiple health plans to expand access to insured patients. All care is delivered remotely through UpLift’s telehealth platform. All clinical decisions are made independently by licensed providers in accordance with state telehealth laws and professional standards. License/Certification: Medical License (Preferred) PMHNP Location: Wyoming (Required) Work Location: Remote *Estimated effective hourly earnings are for licensed Psychiatric Mental Health Nurse Practitioners in Wyoming and are illustrative estimates derived from modeled assumptions, not a guaranteed hourly rate, wage, or salary. These estimates are calculated using assumptions regarding number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented . Actual earnings vary and are dependent on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, and geographic market factors.

Location: Texas BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Tennessee BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Ohio BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Nebraska BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: North Carolina BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Mississippi BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Missouri BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Indiana BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Illinois BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Idaho BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Georgia BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Arkansas BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Alabama BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs. Why Join BetterHelp Competitive earning potential: Estimated effective hourly earnings of $119–$242 per hour *, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes. Expand access to mental healthcare: Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance. Deliver collaborative care: Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment. Spend more time on patient care: BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients. Work from anywhere: Deliver care 100% remotely through BetterHelp’s telemedicine platform. Build a schedule that works for you: This is a flexible, part-time 1099 contract opportunity. What You’ll Do You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including: Conduct video consultations and communicate with patients through telemedicine. Assess, screen, diagnose, and prescribe medication when clinically appropriate. Develop individualized treatment plans based on each patient’s needs. Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists. Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards. Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience. Who We’re Looking For We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually. You’ll be a strong fit if you have: At least one year of experience as a licensed Psychiatrist. An active medical license (MD/DO) in good standing. Experience prescribing medication when clinically appropriate and permitted by applicable state law. Confidence using technology and online tools to deliver virtual care. Strong communication skills and a patient-centered approach. Even better if you have: Previous telemedicine experience. Active medical licenses in multiple states. Fluency in additional languages. Important to Know This is a part-time, independent contractor (1099) position , not a salaried employee role. BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients. All patient care is delivered remotely through BetterHelp’s telehealth platform. Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards. License/Certification Medical License ( Required ) Location United States ( Required ) Work location: Remote *Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.

Location: Colombia; El Salvador; Nicaragua; Honduras; Guatemala; Bolivia, Plurinational State of We are seeking a warm, organized, and professional Bilingual Front Desk Receptionist to support our client's Facial Plastic Surgery and ENT (Otolaryngology) practice in Southern California. The ideal candidate has hands-on front-desk experience in a U.S. medical practice, communicates confidently in English and Spanish, and is comfortable managing a busy phone line, patient scheduling, insurance eligibility checks, and front-office administration with accuracy and excellent patient care. This is a dedicated, full-time placement: you will work directly with one practice as an extension of its front-office team. Key Responsibilities: • Answer inbound patient calls in English and Spanish, addressing questions about appointments, procedures, office policies, and general inquiries. • Make outbound calls for appointment confirmations, reminders, rescheduling, and patient follow-ups. • Schedule, reschedule, and cancel patient appointments for consultations, procedures, and follow-up visits, keeping the provider's calendar accurate and organized. • Coordinate new patient consultations for both cosmetic and ENT services, ensuring patients have the information they need before their visit. • Verify patient insurance eligibility and benefits for ENT visits and update coverage information in the system. • Enter and update patient demographics, insurance details, and appointment information in Office Ally. • Take accurate messages and route clinical questions to the provider or appropriate staff member. • Manage voicemails, emails, and general front-office administrative tasks using Google Workspace. • Handle all patient information with discretion and in full compliance with HIPAA. Requirements Must Have: • Minimum of 1 year of front-desk or medical receptionist experience in a U.S. healthcare practice. • Bilingual in English and Spanish with excellent written and verbal communication skills. Fluent, natural spoken English with a clear, professional phone presence is required (American accent preferred). • Strong experience handling inbound and outbound patient calls and appointment scheduling. • Experience verifying patient insurance eligibility. • Hands-on experience with at least one EMR/practice management system. • Solid understanding of HIPAA and patient confidentiality. • Strong organizational skills, attention to detail, and the ability to work independently. • Private, quiet home office with a reliable computer, high-speed internet, backup internet and power, and a noise-canceling headset. Nice to Have: • Office Ally experience. • Experience in plastic surgery, ENT/otolaryngology, aesthetics, med spa, or dermatology practices. • Previous experience as a Virtual Medical Assistant or Virtual Receptionist. Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $6 - $7.5 per hour depending on skillset and experience. The schedule is Monday through Friday, 8:00 AM–5:00 PM PST (10:00 AM–7:00 PM Central America time / 11:00 AM–8:00 PM Colombia and Ecuador time). HIPAA training is required for all placements.

Location: El Salvador; Colombia; Nicaragua; Honduras; Bolivia, Plurinational State of; Guatemala We are seeking a highly organized, dependable, and detail-oriented Medical Virtual Assistant – Administrative & Patient Support to join the patient services team at 417 Sports Medicine. Working remotely for this busy orthopedic and sports medicine practice in Springfield, Missouri, you will connect patients, the front office, the clinical team and outside healthcare facilities, keeping every step of the patient's care on track. We are looking for someone with at least 2 years of healthcare administrative experience, a strong understanding of orthopedic workflows and prior authorizations for diagnostic imaging (MRI, CT, X-ray), and clear, fluent English with a neutral accent. Using AdvancedMD, you will handle a high volume of incoming and outgoing calls, schedule patient visits, obtain prior authorizations, send specialty referrals and manage the practice's general email inbox, working independently and with great attention to detail. Working Environment & Core Schedule Role Title: Medical Virtual Assistant – Administrative & Patient Support Specialty: Orthopedics & Sports Medicine Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 5:00 PM CST (Central Standard Time) Core Technology Stack: AdvancedMD EMR & Practice Management , Practice VoIP Phone System, Informational Email Inbox, Insurance Payer Portals Primary Objective: Patient phone triage, orthopedic scheduling, diagnostic prior authorization processing, and referral care coordination. Top 3 Daily Tasks 1. Patient Calls & Phone Support: Answer incoming patient calls, make follow-up calls to patients and insurance companies with clear communication, direct clinical questions to the providers, and work through daily voicemails. 2. Insurance Prior Authorizations: Start, submit, follow up on and close out prior authorization requests for diagnostic imaging (MRI, CT, X-ray) and orthopedic procedures through commercial insurance portals so patient care is not delayed. 3. Scheduling & Care Coordination: Book, reschedule and confirm patient visits in AdvancedMD, and prepare and send specialty referrals to outside physical therapy providers and imaging centers. Core Responsibilities * Phone Handling & Patient Triage: Take incoming calls professionally, answer non-clinical questions about appointments and office policies, and send clinical concerns to the medical staff. * Prior Authorization Management: Gather clinical notes, work through insurance portals, secure authorization numbers, monitor expiration dates and record every outcome in AdvancedMD. * Specialty Referral Coordination: Prepare, send and track outgoing referrals for physical therapy, diagnostic imaging and outside specialist visits, and confirm the receiving facility got them. * Appointment Scheduling: Schedule new patient and follow-up visits following clinical protocols, keep provider calendars balanced and update patient demographics. * Email Inbox & Admin Support: Monitor the practice's general email inbox, reply quickly to administrative questions and keep all email correspondence organized. Requirements 2+ Years Healthcare Experience: Direct experience working in a medical office, clinic, or healthcare administrative environment. Fluent English Communication: Flawless verbal and written English skills with a clear, accent-neutral phone presence and high listening comprehension. Prior Authorizations & Referrals: Demonstrated experience processing insurance prior authorizations for medical procedures and managing outgoing specialty referrals. EMR & Systems Proficiency: Working knowledge of Electronic Medical Record (EMR) platforms, practice management systems, email tools, and web portals. HIPAA Compliance & Confidentiality: Thorough understanding of HIPAA privacy rules, medical terminology, and patient confidentiality standards. Remote Workspace Setup: Private, quiet home office with a lockable door, high-performance computer (PC/Mac), high-speed primary internet connection, backup internet/power solutions, and a noise-canceling headset. Preferred Qualifications 1+ Year Orthopedic/Sports Medicine Experience: Direct familiarity with musculoskeletal terminology, diagnostic imaging orders, and orthopedic care workflows. AdvancedMD Experience: Hands-on experience navigating AdvancedMD software for scheduling, charting, and administrative workflows.

Location: Philippines; India We are looking for an Operations & Excellence Associate to support the delivery of high-quality, seamless mental health care experiences across our user and provider ecosystem. This role sits at the intersection of operations, service excellence, and care navigation/coordination. The ideal candidate is highly organised, empathetic, operationally reliable, and comfortable managing communication across multiple channels including email, chat, and calls. You will play a key role in ensuring smooth day-to-day operations, timely support resolution, provider coordination, session management, and overall service quality while contributing to continuous operational improvements. User & Provider Support Manage and respond to user and provider queries across email, chat, and calls within defined SLAs Support session management processes including bookings, rescheduling, cancellations, and escalations Coordinate closely with internal teams to ensure timely issue resolution and seamless care delivery Provide high-touch support for sensitive or complex operational cases where required Ensure accurate documentation and updates across operational systems and trackers Care Excellence & Service Quality Deliver a positive and empathetic experience across all user and provider touchpoints Identify operational gaps, recurring concerns, and service risks proactively Support escalation management and service recovery efforts Maintain quality standards and adherence to SOPs across operational workflows Assist in monitoring provider compliance, responsiveness, and operational performance Operations & Coordination Support day-to-day operational workflows and cross-functional coordination Assist with maintaining trackers, dashboards, operational reports, and process documentation Contribute to operational improvement initiatives and automation opportunities Ensure operational data and records remain accurate and up to date Support implementation of new workflows, services, or operational processes Communication & Stakeholder Management Communicate professionally and clearly with users, providers, and internal stakeholders Handle calls confidently while maintaining empathy and professionalism Collaborate effectively with Care Operations, Clinical, Product, and Commercial teams Escalate risks, blockers, or urgent concerns in a timely manner Requirements Bachelor’s degree with min 1 year of relevant experience in operations, customer support, healthcare, or related fields Strong verbal and written communication skills Comfortable handling communication across email, chat, and calls Strong organisational and multitasking abilities Ability to work in a fast-paced and high-volume environment High level of empathy, professionalism, and attention to detail Comfortable working flexible shifts, including weekends, public holidays, or rotational schedules where required Proficiency in Google Workspace and operational tools/platforms like FreshDesk/ Zendesk Good to have: Experience in healthcare, mental health, wellness, customer support, or operations environments Familiarity with SLA-driven operations and escalation management Process-oriented mindset with interest in operational excellence and automation Strong ownership and problem-solving approach Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: Canada Workplace: Remote About Sailor Health Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we're entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, and loneliness without adequate support. At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives. About the Role Location: Remote, Canada-based Title: Provider Support Coordinator We're hiring a full-time remote Provider Support Coordinator to serve as a dedicated support resource for our provider network at Sailor Health. You'll be a go-to contact for therapists and clinicians navigating the day-to-day realities of delivering care — fielding real-time calls and emails, troubleshooting tech issues, managing caseload support, and proactively building relationships to ensure our providers feel empowered and well-supported. The key to provider satisfaction is making sure they receive exceptional and prompt support, so this role has high impact for the practice. Typical working hours are Monday-Friday 9am–6pm ET, with the occasional flexibility to work past 6pm ET when provider support requires it. This is an ideal position for someone who thrives on relationship-building, quick problem-solving, and delivering exceptional service to clinical professionals — all in support of improving mental health outcomes for older adults. We're a startup, and our processes are still being built and refined as we grow — this role isn't for everyone, but if you love creating structure out of ambiguity, you'll thrive here. What You'll Do - Manage provider email support. Be the first point of contact for inbound emails covering provider support, caseload questions, tech troubleshooting, provider-patient matching, and payroll/benefits questions — resolving what's yours to solve and escalating anything outside your scope (like actually processing payroll) to your lead. - Answer provider calls in real time. Be the first line of support for providers dealing with logistical, technical, or patient-related issues as they come up throughout the day. - Track every open item through to resolution. Keep a running, up-to-date record of outstanding provider requests, holds, and follow-ups, and see each one through to completion — even if it takes a few days to close out. - Proactively support your provider network. Reach out regularly to providers to check in, understand their needs, and identify ways Sailor Health can better support their work and caseloads. - Deliver outstanding customer service to providers. Represent Sailor Health with warmth, professionalism, and a solutions-first mindset in every provider interaction — including with the occasional difficult one. Who You Are - Extremely organized, with airtight follow-through. You catch issues early and never leave something unresolved without a plan to close it out. Colleagues can trust that once something lands with you — in Slack, email, or a call — it's handled, without needing to be reminded. - Proactive, and comfortable with ambiguity. You take initiative without being asked, and when instructions or processes are unclear, you find a path forward and build structure rather than waiting for direction. - Sound judgment on urgency and ownership. You know when something is a drop-everything issue versus one that can wait a few hours, and you know what's yours to solve versus what you should escalate. - Warm, empathetic communicator. You bring genuine warmth to every conversation — clear, kind, and easy to work with, even with a difficult provider on the other end. Why Join Sailor Health - Mission with impact. Help bring life-changing care to a population that's too often overlooked. - Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose. - Growth and ownership. Be part of a small, agile team where you'll take initiative, shape key processes, and grow as we grow. - Make someone's day — every day. Your work helps providers feel supported so they can deliver their best care to patients who need it. If this sounds like you, we'd love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.