Location: Yerevan, Armenia
Description
The Market Research Case & Strategy Analyst evaluates iGaming markets, competitors, and target operators to support Digitain's market entry decisions, commercial strategy, and sales engagement, delivering actionable insights for Sales, Product, and Leadership teams.
As Market Research Case & Strategy Analyst, you will assess priority markets, analyze competitor strategies and industry success stories, and identify operators that are strong migration opportunities for Digitain. Your work will directly shape which markets we enter, when and how, and which operators we pursue.
Responsibilities
Evaluate target markets for product launches, sales activation, and strategic entry, analyze competitors’ entry experiences, launches, regulatory adaptations, and operational challenges to identify practical lessons
Analyze market growth, trends, and maturity across macroeconomic, demographic, fiscal, regulatory, competitive, and operational indicators; assess industry success stories for applicable drivers of revenue growth, player acquisition, and innovation adoption
Monitor industry investment and expansion trends; evaluate business strategies, growth models, and partnerships across the iGaming market
Track existing and upcoming regulations, B2B licensing frameworks—including those in planning—and licensing tenders to identify entry requirements, timely sales opportunities, and operators needing platform solutions
Assess market attractiveness through size, growth, competition, regulatory stability, and business impact; benchmark key competitors’ entry strategies, operations, pricing, and long-term positioning
Develop forward-looking market assessments to identify early-entry advantages ahead of leading competitors
Evaluate market-specific product readiness across platform capabilities, sportsbook, casino content, payments, and compliance tools; research operators’ integrations, supported languages, content providers, and technical partners to identify gaps and adaptations
Collaborate with Market Intelligence, Product Innovation, and Product teams to integrate insights into actionable analyses and document required adaptations or new tool recommendations in execution-ready formats
Work with Legal and Compliance teams to assess regulatory gaps and market-specific technical compliance obligations
Produce market entry reports, opportunity briefs, gap analyses, case studies, and strategic briefs for Sales, Product, and Leadership; recommend entry timing, product priorities, and investment focus, contributing to BRDs, PRDs, budgets, and financial documentation
Continuously monitor researched markets for regulatory and competitive changes, updating assessments and recommendations
Source and validate research using industry intelligence, regulatory publications, financial reports, competitor filings, databases, interviews, and historical performance metrics
Identify potential platform migration targets and conduct pre-engagement research using operator news, public announcements, and industry publications
Analyze target operators’ financial and performance indicators, including GGR, traffic, and player base
Assess operators’ geographic footprint and technology stack, distinguishing between in-house and third-party platforms
Requirements
Bachelor's or Master's degree in Economics, Business, Finance, International Relations, or a related field
3+ years of experience in market research, market entry strategy, strategy consulting, competitive or sales intelligence, or business analysis, ideally within iGaming. Experience in fintech, telecom, or other heavily regulated multi-market industries will also be considered
Demonstrated experience conducting market entry assessments and in-depth case studies of companies, ideally with direct influence on go/no-go or timing decisions
Strong analytical and strategic thinking skills, with the ability to synthesize complex multi-source data into clear, executive-ready reports and presentations
Experience working with company financials and performance metrics (GGR, traffic, revenue). Familiarity with iGaming operator economics and platform/technology stacks is a strong advantage
Exposure to product readiness or gap analysis work across platform, sportsbook, casino, or payment capabilities is a strong plus
Understanding of compliance, licensing, and regulatory tender processes, or the ability to work closely with Compliance and Legal teams
Excellent research and written communication skills, with a proven ability to produce decision-ready reports, case studies, and strategic briefs
Proficiency in Excel/data analysis tools. Experience with BI, market intelligence, or CRM platforms is a plus
Fluent English (written and spoken). Knowledge of additional languages is a plus
Location: Yerevan, Armenia
Description
The Product Innovation & Research Analyst is responsible for deep-diving into the iGaming product ecosystem — evaluating competitor features, identifying innovation opportunities, and translating market insights into structured product intelligence that drives Digitain's roadmap and competitive positioning.
This role sits at the crossroads of product thinking and competitive intelligence. You will work closely with Digitain's cross-functional product teams — Platform, Sportsbook, Live Casino, Relum, and Paydrom — to evaluate what competitors are building, what operators need, and where the greatest opportunities for differentiation lie.
Responsibilities
Conduct deep-dive product research across the iGaming ecosystem: platforms, aggregators, sportsbooks, live casino providers, virtual sports, and payment solutions
Analyze product innovations, features, and technologies identified through both independent research and insights from the Market Intelligence Expert
Identify product features and capabilities with proven or potential business impact: revenue uplift, player engagement, retention, or market differentiation
Initiate proposals for new product sets or market-specific solutions when research identifies them as critical to competitive success or regional growth
Evaluate potential impact, scalability, and strategic value of identified features — including quantitative assessments of revenue growth, user engagement, technical complexity, and time-to-market
Conduct market- and region-specific product gap analyses, including local player preferences, regulatory requirements, and localization complexity assessments
Assess Digitain's platform readiness for localization in specific countries; prepare initial resource estimations to support full market entry
Identify and document operator pain points via social media, conference content, podcasts, and industry news; translate findings into structured insights for the Sales team
Collaborate with cross-functional product teams to validate research, gather expert input, and present detailed analyses
Track adoption and performance of competitor product features post-launch to validate impact assumptions and refine future recommendations
Prepare comprehensive documentation of research outcomes to support BRD, PRD, and strategic planning processes
Stay current on emerging product and technology trends (AI personalization, gamification, new betting formats, alternative payments) and proactively surface high-potential opportunities
Requirements
Bachelor's degree in Business, Economics, Marketing, Computer Science, or a related field
3+ years of experience in product research, product management, business analysis, or competitive intelligence — ideally within iGaming (platforms, sportsbook, live casino, payments); experience in fintech, SaaS, or gaming related industries also considered
Demonstrated experience conducting deep-dive product research and translating findings into structured, actionable recommendations
Strong analytical skills, with the ability to assess product features for scalability, technical complexity, and time-to-market
Experience evaluating product features for business impact (revenue, engagement, retention) and presenting findings to cross-functional stakeholders
Familiarity with the iGaming product landscape: platforms, aggregators, sportsbook providers, live casino, virtual sports, and payment solutions
Excellent research skills, with the ability to source and analyze insights from conferences, podcasts, social media, industry news, and direct product testing
Ability to prepare clear documentation to support BRD/PRD and strategic planning processes
Ability to work closely with cross-functional product teams to validate research and gather expert input
Ability to proactively propose and advocate for new product ideas and market-specific solutions based on research findings
Fluent English (written and spoken); additional languages are a plus
Location: Yerevan, Armenia
Description
As a key member of our growing research team, the Market Intelligence Expert serves as the company's eyes and ears across the global iGaming landscape. This role is responsible for tracking industry movements, competitive dynamics, regulatory shifts, and market-level signals that inform Digitain's strategic direction across Sales and Product functions.
The Market Intelligence Expert occupies a critical position at the intersection of research and strategy. You will be responsible for monitoring and synthesizing information across competitors, emerging markets, regulatory bodies, and industry events — transforming raw intelligence into actionable insights that power Digitain's commercial and product teams.
Responsibilities
Monitor and analyze emerging trends in the iGaming industry — including regulatory changes, technological advancements, market shifts, and upcoming innovations
Track major players in the iGaming ecosystem by reviewing quarterly and annual reports, financial performance, revenue growth, and strategic announcements
Evaluate sales and market growth by region, assessing key growth indicators, player acquisition trends, and penetration in both regulated and emerging markets
Research product developments across the iGaming industry, including new tools, features, and integrations, and their potential market impact
Assess operational network expansion — tracking growth in B2C operator networks and B2B partnerships, including platform adoption rates
Monitor industry activity across public sources, including websites, conferences, press releases, and social media
Identify early signals of market expansion across the industry
Conduct competitive analyses of key iGaming players, including performance benchmarking and threat/opportunity identification
Prepare and deliver high-quality research outputs: detailed reports, trend summaries, competitive landscapes, and presentations for internal stakeholders
Source and validate data from industry reports, financial filings, news platforms, conferences, and proprietary tools
Collaborate with team members to translate research findings into strategic recommendations and contribute to BRD/PRD preparation
Proactively anticipate industry shifts (e.g., new regulations in Latin America, Asia, Africa) and alert relevant teams to emerging risks or opportunities
Requirements
Bachelor's or Master's degree in Business, Economics, Marketing, Finance, or a related field
5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce
Proven track record of owning market intelligence or competitive analysis functions and reporting insights as market conditions change
Deep, demonstrable knowledge of the global iGaming ecosystem: sportsbook and casino platforms, B2B/B2C business models, payment solutions, and regulatory frameworks across key regions is preferable
Experience analyzing financial/annual reports, investor disclosures, industry publications and market data to assess and validate competitor performance and strategic direction. Strong strategic and critical thinking skills — able to identify and connect non obvious signals (regulatory shifts, hiring trends, product launches, social/media activity) into them into early-warning insights
Ability to turn complex research into clear, decision-ready reports and presentations for stakeholders and leadership
Experience with competitive intelligence platforms (e.g., Similarweb, H2gc, LinkedIn Talent Insights) is a strong plus
Ability to work autonomously and take full ownership of the market intelligence function, setting priorities with minimal oversight
Strong stakeholder management skills — able to balance competing requests from Sales and Product teams and prioritize based on strategic impact
Proven ability to manage multiple concurrent research streams under tight timelines in a fast-moving, competitive industry
Fluency in English (written and spoken); additional languages (Russian, Spanish, Portuguese) are a plus
Location: El Salvador (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity:
We are seeking a Senior Manager Compliance to join our dynamic Compliance Team within our LATAM region. We are a team of risk-minded problem solvers who advise regional business on the company's regulatory obligations and enterprise risk. The successful candidate will have extensive knowledge and experience in KYC/KYB, CDD/EDD, AML/FT and Sanctions' regulations, particularly within the LATAM crypto markets.
Key Responsibilities:
Serve as the senior compliance authority for the region, with direct accountability for regulatory relationships across all LatAm jurisdictions.
Lead engagement with regulators at the regional level, including inspections, inquiries, and strategic regulatory positioning.
Lead, develop, and coordinate a team of MLROs and compliance professionals across multiple markets.
Partner with senior business, legal, and product leadership across LatAm to embed compliance requirements into strategic decisions, new product launches, and market expansions.
Implement and maintain robust compliance policies, procedures, controls, and frameworks across LATAM in alignment with the Global Compliance Standard.
Ensure policies and procedures are adapted appropriately for local markets.
Identify compliance gaps and recommend remediation strategies.
Collaborate cross-functionally (with groups such as Data, Engineering, Finance, Legal, Product and Risk) to operationalize compliance initiatives in line with local regulations, global standards and industry best practices.
Monitor, and assess compliance with laws, regulations and policies from regional regulatory bodies (current and proposed regulatory frameworks).
Supervise compliance reviews, investigations and suspicious activities in the region.
Prepare and submit accurate and timely periodic compliance reports to local authorities.
Assist with special projects as needed, with the ability to work in a fast-paced, ever-changing environment.
Collaborate as an operational point of contact for local regulators and auditors, ensuring effective coordination and timely response to request.
Stay current with global, regional and jurisdictional emerging trends and regulatory developments in the crypto industry, with a broad focus on LATAM countries.
Qualifications:
10+ years of experience in compliance within the financial services, fintech or cryptocurrency industries. Either regulatory/licensing advisory or financial crime or both.
Proven experience in AML/FT & Sanctions in compliance roles within traditional financial services, fintech companies or crypto exchanges.
In-depth understanding of the LATAM regulatory landscape, with a strong focus on Argentina and El Salvador, including local AML laws, data privacy, consumer protection, and crypto-related regulations.
Strong experience with KYC/KYB and CDD/EDD processes, as well as overseeing ongoing monitoring and risk assessments.
Excellent analytical, research and due diligence skills with the ability to interpret complex regulations.
Strong communication and presentation abilities, both oral and written in Spanish and English.
Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
Demonstrated ability to work independently, collaboratively and efficiently in a fast-paced, deadline-driven team environment.
Solid understanding of the crypto industry and familiarity with global work environments.
CAMS, FIBA certification, or any other industry-relevant financial crime compliance certification.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Washington D.C.
Workplace: Remote
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
The role
You will be our first policy and government relations hire. You'll build Tempo's presence in Washington from the ground up. You'll represent us on Capitol Hill, with regulators, and across industry coalitions, and you'll help the company understand and shape the rules that govern stablecoins, digital payments and agentic commerce.
We're looking for a seasoned senior leader who is not afraid to roll up their sleeves. As our first policy and government relations hire, you’ll set the strategy and run it yourself. You will be our voice to Congress and regulators. You will also be a strategic partner to Legal, Product, Comms/Marketing, and GTM, shaping how policy factors into product decisions from the earliest stage. Context shifting will be critical to success; the best candidate will understand how to move between strategy and execution hour to hour and day to day.
Responsibilities
- Build and run Tempo's federal government relations strategy, with a focus on stablecoin, payments, digital assets and agentic commerce legislation and rule making
- Develop and maintain relationships with Members, committee staff and relevant regulators
- Engage on emerging AI and agentic commerce policy as it intersects with payments
- Track and analyze federal and key state policy developments, then turn them into clear guidance for leadership and product teams
- Draft comment letters, testimony, white papers, one-pagers, and briefing materials
- Build and manage Tempo's presence in trade associations and industry coalitions, and build alliances across the payments, fintech, and AI ecosystems
- Support company leadership in DC engagement
- Manage outside lobbying and policy consultants as needed
- Own the policy function end to end as a hands-on individual contributor
Required qualifications
- 8+ years of policy or government relations experience
- In-house government relations experience at a payments, fintech, financial services, or technology company
- Experience with payments policy, including stablecoins, money transmission, BSA/AML, card networks, real-time payments, or fintech regulation
- Strong relationships and credibility on both sides of the aisle
- Direct experience with digital asset policy, such as stablecoin legislation and implementation, market structure, or tax
- Excellent written and oral communication skills: you can turn complex technical and regulatory issues into crisp, persuasive material
- A self-starter comfortable working in a fast-moving startup, and quickly toggling between strategy and execution
Preferred qualifications
- Prior Capitol Hill experience, preferably on financial services, banking, or agriculture issues
- Experience with AI or agentic commerce policy
- Multi-client experience at a lobbying firm, consultancy, or trade association
- Familiarity with federal agency rulemaking and regulatory engagement
Attributes
- High motor; speed is a cherished attribute at Tempo
- Concise, evidence-based communicator
- Intense curiosity and open-mindedness
- Scrappiness; willingness to roll up sleeves
Мы развиваем международную продуктовую платформу в сфере CS2 и ищем руководителя клиентского сервиса, который возьмёт на себя управление командой поддержки и построит масштабируемую систему работы с пользователями.
Сейчас клиентский сервис — одна из ключевых точек роста продукта. Нам нужен не администратор текущих процессов, а сильный операционный руководитель, способный выстроить функцию практически с нуля: внедрить SLA, стандарты качества, аналитику, автоматизацию, обучение команды и понятную систему взаимодействия с другими подразделениями.
Главная цель роли: Превратить службу поддержки из реактивной команды, обрабатывающей обращения, в системную функцию клиентского сервиса, которая:
— быстро и качественно решает проблемы пользователей;
— повышает доверие к платформе;
— снижает отток клиентов;
— помогает возвращать пользователей в продукт;
— выявляет системные проблемы и передаёт их продуктовой команде;
— автоматизирует большую часть типовых обращений;
— работает на основании прозрачных метрик и SLA.
Основные задачи:
— Управлять командой клиентского сервиса численностью около 11 человек.
— Провести аудит процессов, нагрузки, структуры обращений и эффективности сотрудников.
— Разработать и внедрить SLA по типам и приоритетам обращений.
— Выстроить многоуровневую модель поддержки: база знаний и автоматизация → L1 → L2 → профильный отдел.
— Определить правила эскалации сложных, финансовых и конфликтных кейсов.
— Создать регламенты, инструкции, шаблоны ответов и единую базу знаний.
— Сформировать Tone of Voice и стандарты коммуникации с пользователями.
— Внедрить систему контроля качества диалогов и регулярного QA.
— Настроить обучение, аттестацию и развитие сотрудников.
— Создать прозрачную систему метрик и отчётности по работе поддержки.
— Внедрять AI-инструменты, чат-ботов и сценарии самообслуживания.
— Автоматизировать типовые обращения по платежам, промокодам, трейдам, статусам предметов и другим повторяющимся вопросам.
— Выстроить систему Voice of Customer: собирать причины обращений, жалобы и предложения пользователей, превращая их в задачи для продукта.
— Обеспечить взаимодействие поддержки с Product, Development, Payments, CRM, Marketing и другими подразделениями.
— Управлять инцидентами и массовыми обращениями пользователей.
— Планировать необходимую численность команды, смены и нагрузку.
— Сформировать систему мотивации сотрудников, связанную не только со скоростью, но и с качеством решения проблем.
Цели на первые 30 дней:
— Провести полный аудит клиентского сервиса.
— Зафиксировать текущие показатели и определить базовую точку по SLA, FRT, FCR, CSAT, QA, повторным обращениям и нагрузке.
— Классифицировать основные причины обращений пользователей.
— Выявить критические разрывы в клиентском пути.
— Описать зоны ответственности и правила эскалации.
— Подготовить план трансформации клиентского сервиса на 90–180 дней.
Цели на первые 60 дней:
— Внедрить базовые SLA и приоритеты обращений.
— Запустить регламенты обработки ключевых типов запросов.
— Сформировать и внедрить Tone of Voice.
— Запустить базу знаний и единые шаблоны ответов.
— Внедрить QA-карту и регулярную оценку качества диалогов.
— Настроить управленческий дашборд по ключевым метрикам.
— Организовать регулярное обучение и обратную связь для команды.
— Запустить понятный процесс взаимодействия поддержки с другими отделами.
Цели на первые 90 дней:
— Обеспечить выполнение SLA не менее чем по 85% обращений.
— Довести FCR — долю вопросов, решённых за одно обращение, — минимум до 70%.
— Снизить долю повторно открытых обращений до 10% и ниже.
— Довести внутреннюю оценку качества диалогов до 85–90%.
— Запустить автоматизацию наиболее частых типов обращений.
— Сформировать регулярный Voice of Customer-отчёт для руководства и продуктовой команды.
— Снизить количество зависших и незакрытых обращений.
— Создать прозрачную систему оценки эффективности каждого сотрудника.
Цели на 6–12 месяцев:
— Целевые значения должны быть подтверждены после фиксации текущей базы, но ожидаемые ориентиры следующие: выполнение SLA — 90% и выше;
— CSAT — 85% и выше;
— FCR — 70–80%;
— QA Score — 90% и выше;
— доля повторных обращений — не более 10%;
— автоматизация 50–70% типовых обращений;
— снижение ручной нагрузки на команду на 40–60%;
— снижение стоимости обработки одного обращения минимум на 30%;
— сокращение критических жалоб и эскалаций;
— измеримое снижение оттока пользователей после обращений в поддержку;
— формирование стабильного потока продуктовых улучшений на основании обращений клиентов.
Ключевые показатели роли:
— First Response Time.
— Average Resolution Time.
— SLA Compliance.
— First Contact Resolution.
— CSAT.
— QA Score.
— Reopen Rate.
— Backlog и количество незакрытых обращений.
— Количество обращений на одного активного пользователя.
— Доля автоматизированных обращений.
— Cost per Contact.
— Retention пользователей после обращения.
— Количество выявленных и устранённых системных причин обращений.
Наши ожидания от кандидата:
— Опыт управления клиентским сервисом или поддержкой от трёх лет.
— Опыт управления командой от 10 человек.
— Практический опыт построения или серьёзной перестройки службы поддержки.
— Понимание SLA, FCR, CSAT, QA, WFM и других операционных метрик.
— Опыт создания регламентов, базы знаний и системы контроля качества.
— Умение работать с аналитикой, находить причины проблем и принимать решения на основании данных.
— Опыт внедрения автоматизации, чат-ботов или AI-инструментов.
— Умение работать со сложными, конфликтными и финансовыми обращениями.
— Сильные навыки управления командой: найм, адаптация, обучение, мотивация и performance management.
— Способность взаимодействовать с продуктом и разработкой и добиваться устранения первопричин обращений.
— Умение одновременно повышать качество сервиса и контролировать его экономическую эффективность.
Будет преимуществом опыт в gaming, iGaming, fintech, crypto, marketplace, e-commerce или другом высоконагруженном B2C-продукте.
Какого человека мы ищем:
Нам нужен системный и самостоятельный руководитель, который умеет не только управлять людьми, но и строить процессы.
Человек, способный погрузиться в реальные обращения пользователей, найти корневые проблемы, сформировать целевую модель и довести изменения до измеримого результата.
У руководителя будет необходимый уровень полномочий для изменения процессов, внедрения инструментов и взаимодействия с другими подразделениями.
Location: San Francisco, CA, USA
About the Role
As a Tech Lead Manager on Chime's Data Intelligence Platform, leading the Data Integration Platform team, you will own the group that builds and operates the platform and infrastructure for the ingress and egress of first-party and third-party data into and out of Chime's ecosystem. Your team will be responsible for building and operating reliable, scalable, and secure integration pipelines and connectors that move data between Chime's internal systems and external partners, vendors, and data providers, powering analytics, experimentation, and AI-driven product experiences across Chime.
You'll partner closely with other Data Intelligence Platform squads as well as Product Engineering, Security, and Analytics teams to define integration patterns, data contracts, and SLAs that govern how data enters and leaves Chime, supporting both high-scale batch workloads and latency-sensitive real-time flows. Your leadership will directly impact how Chime ingests, exchanges, and delivers data - enabling trusted, self-serve, AI-ready data for Chimers across the company.
Chime’s data integration platform is entering its next phase. As our data ecosystem grows, we have a significant opportunity to simplify and standardize how data moves across streaming, batch, and third-party integrations. You will lead the evolution toward a unified, secure, and reliable data conveyance platform while helping advance Chime’s lakehouse architecture.
This is a manager-first, hands-on player-coach role. Your primary responsibility is leading and developing the team - setting direction and priorities, coaching engineers, and owning delivery and operational health. You will also remain technically engaged through high-leverage problems: shaping architecture, guiding designs, reviewing critical changes, and writing production code where it unlocks the team’s progress.
In this role, you can expect to
Own the strategy and roadmap for Chime's Data Integration Platform, including ingestion pipelines, connectors, and the infrastructure that moves first-party and third-party data into and out of Chime's ecosystem.
Stay hands-on through architecture, design and code reviews, and targeted production contributions focused on the highest-leverage platform problems, while coaching engineers and owning team execution.
Design and evolve scalable, high-performance integration architecture that balances reliability, cost, and ease of use for both analytical and in-product data flows.
Build and operate reliable connectors and pipelines for diverse sources and sinks across APIs, event streams, file transfers, and change-data-capture.
Ensure performant and secure data movement by defining ingress/egress patterns, throughput and latency targets, schema evolution, and error handling / replay for key data flows.
Collaborate across the Data Intelligence Platform and partner teams to define clear data contracts, schemas, and SLAs between producers, the integration layer, and consumers including external partners.
Build tooling and automation for governance and compliance across sources and sinks (e.g., RBAC, PII protection, tokenization, lineage, and auditability), with particular attention to data leaving Chime's boundary, in partnership with Security, Risk, and Compliance.
Manage and grow a team of engineers, setting clear expectations, providing coaching and feedback, and raising the bar on engineering quality and operational excellence.
Establish strong operational practices, including on-call, incident management, postmortems, and SLOs for the integration pipelines and connectors your team owns.
Stay ahead of industry trends in data integration, streaming, and ingestion/egress tooling, and thoughtfully introduce technologies that improve our platform's capabilities.
To thrive in this role, you
Have 8+ years of experience in high-scale, high-reliability software development, with a focus on platforms, infrastructure, and data integration or data movement systems.
Have 3+ years of experience managing engineering teams, including hiring, performance management, and developing engineers.
Bring hands-on coding ability and a genuine desire to remain technical while leading a team. You are comfortable writing and reviewing production code, particularly where it resolves ambiguity or unlocks the team’s progress
Have a track record of scaling products, platforms, and operations to support rapid growth in data volume, complexity, and criticality.
Bring deep experience with data integration and movement components, such as ingestion and CDC pipelines, connector frameworks, event streaming, and API- and file-based (e.g., SFTP) data exchange alongside the data lakes/lakehouses (e.g., Iceberg) and warehouses (e.g., Snowflake) they feed and drain.
Have proven expertise in system and data architecture for scalable, secure, and cost-efficient data platforms, including schema design, data contracts, and schema-evolution strategies across system boundaries.
Are comfortable working with modern data and infrastructure technologies, such as Kafka, Flink, Spark, Airflow, Kubernetes, and connector/ingestion tooling (e.g., Debezium, Fivetran/Airbyte-style frameworks).
Are hands-on proficient in Python (preferred) or a comparable language (e.g., Java, Scala), able to write, review, and ship production-quality code, and are fluent in SQL and performance tuning for analytical workloads.
Have extensive experience in cloud-based data ecosystems, such as AWS (S3, DynamoDB, Redshift, Snowflake, EMR), GCP (BigQuery, Dataflow), or Azure equivalents.
Understand data governance, security, and compliance best practices (e.g., RBAC, PII handling, auditability) especially for third-party data sharing and data crossing Chime's trust boundary and have helped design systems that meet regulatory and internal standards.
Are deeply interested in the transformative potential of advanced AI systems and how to build AI-ready data foundations (metadata, lineage, semantic layers, and reliable data pipelines that feed them).
Excel at building strong relationships with stakeholders across engineering, product, analytics, security, and finance, as well as external partners and vendors, and can translate between technical and business contexts.
Demonstrate strong people leadership, with a track record of building a culture of belonging and engineering excellence.
#LI-DA1 #LI-Onsite
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$199,000
—
$275,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product Team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
As a Staff Product Manager on Affirm’s Credit & Pricing team, you’ll shape how consumers discover, understand, and use available credit. You’ll own the strategy for credit experiences spanning shopping, repayment, and marketing, turning complex credit capabilities into intuitive products that build trust and drive activation, conversion, and repeat engagement.
What You'll Do
Set the product direction.
Define a cohesive vision for consumer credit experiences, identify the most valuable problems to solve, and translate your strategy into priorities across multiple teams.
Build experiences that make credit understandable.
Help consumers explore potential financing options before checkout, discover where they have purchasing power, and understand when credit becomes available again after repayment.
Create more relevant consumer journeys.
Develop personalized experiences for new and returning consumers, using research and experimentation to determine what information, guidance, and next steps best meet their needs.
Connect platform capabilities to consumer outcomes.
Own merchant prequalification and purchasing power experiences, partnering with core purchasing power and credit decisioning teams to translate underlying capabilities into clear, consistent experiences.
Lead consequential product decisions.
Bring Engineering, Design, Analytics, Credit, Marketing, Commercial, and Legal partners together to resolve tradeoffs across consumer needs, growth, risk, and partner commitments. Influence senior leaders through clear recommendations and sound judgment.
Own measurable results.
Define success, lead discovery and experimentation, and use funnel analysis and consumer feedback to improve activation, purchase conversion, repeat engagement, and comprehension while supporting responsible access to credit.
What We Look For
A record of building impactful consumer products.
7+ years of product management experience, with demonstrated success taking products from discovery through launch and scaling adoption in fintech, e-commerce, marketplaces, or similarly complex environments.
Leadership across teams.
Experience independently setting direction for a substantial product area, influencing senior stakeholders, and aligning multiple teams around priorities and measurable outcomes.
Strong consumer product judgment.
An ability to translate complex systems into intuitive experiences, with a high bar for interaction design, clear communication, and consumer trust.
Strategic and technical depth.
You connect long-term opportunities to practical product and platform decisions, and work effectively with engineers on capabilities that serve multiple experiences.
Analytical and experimental rigor.
You combine customer research, behavioral data, and well-designed experiments to prioritize opportunities, evaluate tradeoffs, and decide what to scale, change, or stop.
Ownership in ambiguity.
You bring structure to open-ended problems, make sound decisions with incomplete information, and communicate the rationale, risks, and support needed to move forward.
Relevant domain curiosity.
Experience with credit, lending, personalization, or AI-powered consumer experiences is a plus. You can learn complex domains quickly and distinguish useful innovation from technology without a clear customer need.
Pay Grade - P
Equity Grade - 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $181,000 - $241,000
This posting is for an existing vacancy.
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product Team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the Role
As a Staff Product Manager on Affirm’s Credit & Pricing team, you’ll shape how consumers discover, understand, and use available credit. You’ll own the strategy for credit experiences spanning shopping, repayment, and marketing, turning complex credit capabilities into intuitive products that build trust and drive activation, conversion, and repeat engagement.
What You'll Do
Set the product direction.
Define a cohesive vision for consumer credit experiences, identify the most valuable problems to solve, and translate your strategy into priorities across multiple teams.
Build experiences that make credit understandable.
Help consumers explore potential financing options before checkout, discover where they have purchasing power, and understand when credit becomes available again after repayment.
Create more relevant consumer journeys.
Develop personalized experiences for new and returning consumers, using research and experimentation to determine what information, guidance, and next steps best meet their needs.
Connect platform capabilities to consumer outcomes.
Own merchant prequalification and purchasing power experiences, partnering with core purchasing power and credit decisioning teams to translate underlying capabilities into clear, consistent experiences.
Lead consequential product decisions.
Bring Engineering, Design, Analytics, Credit, Marketing, Commercial, and Legal partners together to resolve tradeoffs across consumer needs, growth, risk, and partner commitments. Influence senior leaders through clear recommendations and sound judgment.
Own measurable results.
Define success, lead discovery and experimentation, and use funnel analysis and consumer feedback to improve activation, purchase conversion, repeat engagement, and comprehension while supporting responsible access to credit.
What We Look For
A record of building impactful consumer products.
7+ years of product management experience, with demonstrated success taking products from discovery through launch and scaling adoption in fintech, e-commerce, marketplaces, or similarly complex environments.
Leadership across teams.
Experience independently setting direction for a substantial product area, influencing senior stakeholders, and aligning multiple teams around priorities and measurable outcomes.
Strong consumer product judgment.
An ability to translate complex systems into intuitive experiences, with a high bar for interaction design, clear communication, and consumer trust.
Strategic and technical depth.
You connect long-term opportunities to practical product and platform decisions, and work effectively with engineers on capabilities that serve multiple experiences.
Analytical and experimental rigor.
You combine customer research, behavioral data, and well-designed experiments to prioritize opportunities, evaluate tradeoffs, and decide what to scale, change, or stop.
Ownership in ambiguity.
You bring structure to open-ended problems, make sound decisions with incomplete information, and communicate the rationale, risks, and support needed to move forward.
Relevant domain curiosity.
Experience with credit, lending, personalization, or AI-powered consumer experiences is a plus. You can learn complex domains quickly and distinguish useful innovation from technology without a clear customer need.
Pay Grade - P
Equity Grade - 13
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000
USA base pay range (all other U.S. states) per year: $204,000 - $264,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Merchant Care Analyst will be responsible for providing exceptional service to merchants by addressing inquiries, resolving issues, and ensuring a smooth experience with our products and services. The role requires excellent communication skills, a strong understanding of payments, and the ability to solve problems efficiently. The Merchant Care Analyst will use various tools and resources to troubleshoot issues, guide merchants through solutions, and escalate cases when necessary, all while maintaining a high level of customer satisfaction.
What you will be doing:
- Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat)
- Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions.
- Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution.
- Educate merchants on platform features, payment processes, and best practices to optimise their experience.
- Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery.
- The role requires working hours from 11:00 AM to 8:00 PM, including Public Holidays, and involves providing Instant Messaging (for e.g. WeChat) support as needed.
Qualifications
- Fluent in Mandarin and English
- 2+ years of experience in support or operations roles, preferably within a payments environment.
- Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards.
- Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential).
- Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools.
- Proven ability to work independently as well as collaborate effectively across teams.
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo we have ~35 Product Managers owning and running Squads across our Pillars. Product Management defines what Cleo builds and why it matters. From setting direction to prioritising what ships, Product ensures we’re solving the right problems for our users and the business. As we scale, this shifts from “managing a roadmap” to “shaping the long-term vision and impact of Cleo’s products.” ✨
ABOUT THE ROLE ✍️
We’re hiring a Senior Product Manager to own Cleo’s payment rails and money-movement roadmap - how customers bring money in, move it across Cleo products, and access it when they need it. You’ll define the future of direct deposit, internal transfers, and intelligent funding orchestration, working closely with Engineering, Risk, Compliance, and our banking and card partners.
Key responsibilities
- Own the roadmap for how customers move money into, around, and out of Cleo - direct deposit top-ups, internal transfers (card, EWA, secured credit card, Wealth products), and outbound movement.
- Build deep fluency in US payment rails (ACH, FedNow, card network rails) and the interchange/cost structure underneath them; represent Cleo in shaping partner roadmaps with the likes of Marqeta and Mastercard.
- Partner with banking and processing partners (e.g., TabaPay-type partners, partner banks) to orchestrate money movement - this is not a "we are the platform" role; it's about working fluently across multiple partners and rails.
- Develop a point of view on stablecoin and crypto as a future rail for moving money in and out of Cleo, and bring that thinking into the roadmap.
- Contribute to the intelligent funding orchestration vision - determining at the point of a transaction what funding source (EWA, BNPL, savings, checking) best serves the customer, with consent, and executing that agentically.
- Set and communicate a clear narrative for why payment rails and money movement matter - this space is not well understood internally, and you'll need to make the case repeatedly to stakeholders who don't have payments backgrounds.
- Maintain flawless execution and attention to detail on cash inflow/outflow while also building the longer-term vision.
WHAT WE'RE LOOKING FOR 🕵️
Must-have
- Deep, hands-on US payment rails experience (ACH, card networks, interchange economics) - recent and substantial, not adjacent.
- Experience working across multiple payment partners/rails rather than as "the platform" itself - e.g., time at a card program, neobank, or fintech that works with partner banks and processors.
- Comfort owning ambiguity and setting vision where none has been defined yet.
- Strong narrative/storytelling ability paired with flawless execution.
Nice-to-have
- Fluency in crypto/stablecoin as a payment rail, with a point of view on where the industry is heading.
- International payment rails exposure (e.g., UK), given Cleo's card expansion - explicitly lower priority than US rails depth.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: San Francisco
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Most merchants don't find Checkout.com http://Checkout.com through an ad. They find us because someone they already trust told them to look at us, whether that’s their ecommerce agency, their billing platform, their fraud provider, their consultant. We view partnerships as a core growth engine for Checkout.com http://Checkout.com, and this role exists to turn that trusted relationship into a repeatable, scalable revenue channel through disciplined execution, strong commercial instinct, and relentless ownership.
We're looking for a high-ownership self-starter who can originate, structure, and close partnerships that drive measurable revenue impact. Our ideal candidate is an operator with strong drive and bias for action — they move fast, take on meaningful challenges, and are recognized for the impact they deliver.
You'll own a portfolio of partners and the merchants they bring us. This is a builder role: you won't inherit a book that carries you to your number — you'll go and find it. At Checkout.com http://Checkout.com, ambition and quality work get met with opportunity, and growth is in your hands.
WHAT YOU'LL BE DOING
- Source new partners from a blank list — agencies, systems integrators, ISVs, fintechs and consultancies. Cold outreach, events, referrals, whatever gets you in the room.
- Win the commercial case: get partners to recommend Checkout to their clients ahead of the incumbent, built on the outcomes their clients care about — acceptance rates, market coverage, revenue.
- Win the technical commitment: make the case for a partner investing engineering time in building with Checkout, then coordinate Partner Engineering to deliver it and keep the integration current as our product evolves.
- Activate signed partners into producing partners — map their client base, train the solution architects and account directors who influence recommendations, and keep opportunities registered early.
- Structure and close referral, reseller and embedded models, negotiating across commercial, legal and operational dimensions.
- Own your number: net revenue, total processed volume, product penetration and conversion. You're recognized on partnerships converting into live merchants and revenue — not on signed logos or pipeline.
- Act as the single owner across Sales, Legal, Product, Partner Engineering and Marketing, removing blockers and driving launches to go-live.
WHAT WE LOOK FOR
EXPERIENCE
- 3+ years of experience in partnerships, business development, or strategic sales.
- Payments or fintech experience, processor or merchant side — gateway, acquirer, PSP, orchestration, fraud and risk, or a software platform where you sold payments to existing customers.
- Track record of closing Enterprise or complex, multi-stakeholder deals is a plus
- Experience structuring commercial models (rev share, reseller, embedded partnerships)
SKILLSET
- Strong commercial acumen - understands what drives revenue and margin
- Solid negotiation skills - can hold ground while progressing deals
- Ability to operate in cross-functional, high-ambiguity environments
- High attention to detail - no room for approximation
- Resilience for genuine cold outreach. Most of your first six months is finding partners who have never heard from us
MINDSET
- Owner mentality - accountability without excuses
- Performance-driven - focused on outcomes, not activity
- Low ego, high standards - direct, constructive, and solution-oriented
- Comfortable being challenged - and challenging back when needed
NICE TO HAVES
- Experience working inside or alongside an agency, systems integrator or ISV — you'll already know how partners decide which vendor to put in front of a client.
- Exposure to embedded payments, payfac or marketplace models.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Lithuania
Workplace: fully
About the Client
Our client is a provider of online payment processing solutions, focusing on a range of services including payment gateway services, global payment processing, and open banking. They serve online businesses across various sectors, supporting multiple currencies and payment methods.
Role Overview
As a
Data Engineer
, you will have the opportunity to work with cutting-edge technologies and make a significant impact on data processes within the fintech sector. This role involves developing scalable data pipelines, optimizing data infrastructure, and collaborating with cross-functional teams to ensure data accuracy and quality.
Key Responsibilities
Work with various data sources and integrate them into internal systems.
Develop, optimize, and maintain ETL pipelines and data ingestion processes.
Take ownership of data lakes, including their maintenance and documentation.
Transform complex data structures into machine-readable formats.
Design and maintain databases and data infrastructure.
Work closely with other departments to verify the relevance, quality, and accuracy of data.
Identify opportunities to improve the reliability and efficiency of existing data processes.
Requirements
Strong proficiency in Python and advanced SQL.
Hands-on experience designing, building, and maintaining scalable data pipelines and data processing solutions.
Strong experience with ETL/ELT processes, including data ingestion, transformation, integration, and orchestration.
Practical experience with Apache Spark for large-scale data processing.
Experience with Apache Kafka and event-driven/streaming data pipelines.
Hands-on experience with database design, data modeling, optimization, and performance tuning.
Practical experience with AWS cloud services and cloud-based data infrastructure.
Experience with Apache Airflow for workflow orchestration and scheduling.
Practical experience with Docker and containerized environments.
Strong knowledge of Git and modern software development workflows.
Solid understanding of data architecture, data quality, reliability, scalability, and data engineering best practices.
Ability to write clean, efficient, testable, and maintainable code.
Strong analytical, problem-solving, and critical-thinking skills with excellent attention to detail.
Ability to work independently, prioritize effectively, and manage multiple tasks in a fast-paced environment.
Languages: English, Russian
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills with excellent attention to detail.
Ownership mindset, proactivity, and ability to work independently and manage priorities.
Strong communication and collaboration skills with the ability to work effectively across teams.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Serbia
Workplace: fully
About the Client
Our client is a provider of online payment processing solutions, focusing on a range of services including payment gateway services, global payment processing, and open banking. They serve online businesses across various sectors, supporting multiple currencies and payment methods.
Role Overview
As a
Data Engineer
, you will have the opportunity to work with cutting-edge technologies and make a significant impact on data processes within the fintech sector. This role involves developing scalable data pipelines, optimizing data infrastructure, and collaborating with cross-functional teams to ensure data accuracy and quality.
Key Responsibilities
Work with various data sources and integrate them into internal systems.
Develop, optimize, and maintain ETL pipelines and data ingestion processes.
Take ownership of data lakes, including their maintenance and documentation.
Transform complex data structures into machine-readable formats.
Design and maintain databases and data infrastructure.
Work closely with other departments to verify the relevance, quality, and accuracy of data.
Identify opportunities to improve the reliability and efficiency of existing data processes.
Requirements
Strong proficiency in Python and advanced SQL.
Hands-on experience designing, building, and maintaining scalable data pipelines and data processing solutions.
Strong experience with ETL/ELT processes, including data ingestion, transformation, integration, and orchestration.
Practical experience with Apache Spark for large-scale data processing.
Experience with Apache Kafka and event-driven/streaming data pipelines.
Hands-on experience with database design, data modeling, optimization, and performance tuning.
Practical experience with AWS cloud services and cloud-based data infrastructure.
Experience with Apache Airflow for workflow orchestration and scheduling.
Practical experience with Docker and containerized environments.
Strong knowledge of Git and modern software development workflows.
Solid understanding of data architecture, data quality, reliability, scalability, and data engineering best practices.
Ability to write clean, efficient, testable, and maintainable code.
Strong analytical, problem-solving, and critical-thinking skills with excellent attention to detail.
Ability to work independently, prioritize effectively, and manage multiple tasks in a fast-paced environment.
Languages: English, Russian
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills with excellent attention to detail.
Ownership mindset, proactivity, and ability to work independently and manage priorities.
Strong communication and collaboration skills with the ability to work effectively across teams.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Portugal
Workplace: fully
About the Client
Our client is a provider of online payment processing solutions, focusing on a range of services including payment gateway services, global payment processing, and open banking. They serve online businesses across various sectors, supporting multiple currencies and payment methods.
Role Overview
As a
Data Engineer
, you will have the opportunity to work with cutting-edge technologies and make a significant impact on data processes within the fintech sector. This role involves developing scalable data pipelines, optimizing data infrastructure, and collaborating with cross-functional teams to ensure data accuracy and quality.
Key Responsibilities
Work with various data sources and integrate them into internal systems.
Develop, optimize, and maintain ETL pipelines and data ingestion processes.
Take ownership of data lakes, including their maintenance and documentation.
Transform complex data structures into machine-readable formats.
Design and maintain databases and data infrastructure.
Work closely with other departments to verify the relevance, quality, and accuracy of data.
Identify opportunities to improve the reliability and efficiency of existing data processes.
Requirements
Strong proficiency in Python and advanced SQL.
Hands-on experience designing, building, and maintaining scalable data pipelines and data processing solutions.
Strong experience with ETL/ELT processes, including data ingestion, transformation, integration, and orchestration.
Practical experience with Apache Spark for large-scale data processing.
Experience with Apache Kafka and event-driven/streaming data pipelines.
Hands-on experience with database design, data modeling, optimization, and performance tuning.
Practical experience with AWS cloud services and cloud-based data infrastructure.
Experience with Apache Airflow for workflow orchestration and scheduling.
Practical experience with Docker and containerized environments.
Strong knowledge of Git and modern software development workflows.
Solid understanding of data architecture, data quality, reliability, scalability, and data engineering best practices.
Ability to write clean, efficient, testable, and maintainable code.
Strong analytical, problem-solving, and critical-thinking skills with excellent attention to detail.
Ability to work independently, prioritize effectively, and manage multiple tasks in a fast-paced environment.
Languages: English, Russian
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills with excellent attention to detail.
Ownership mindset, proactivity, and ability to work independently and manage priorities.
Strong communication and collaboration skills with the ability to work effectively across teams.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Poland
Workplace: fully
About the Client
Our client is a provider of online payment processing solutions, focusing on a range of services including payment gateway services, global payment processing, and open banking. They serve online businesses across various sectors, supporting multiple currencies and payment methods.
Role Overview
As a
Data Engineer
, you will have the opportunity to work with cutting-edge technologies and make a significant impact on data processes within the fintech sector. This role involves developing scalable data pipelines, optimizing data infrastructure, and collaborating with cross-functional teams to ensure data accuracy and quality.
Key Responsibilities
Work with various data sources and integrate them into internal systems.
Develop, optimize, and maintain ETL pipelines and data ingestion processes.
Take ownership of data lakes, including their maintenance and documentation.
Transform complex data structures into machine-readable formats.
Design and maintain databases and data infrastructure.
Work closely with other departments to verify the relevance, quality, and accuracy of data.
Identify opportunities to improve the reliability and efficiency of existing data processes.
Requirements
Strong proficiency in Python and advanced SQL.
Hands-on experience designing, building, and maintaining scalable data pipelines and data processing solutions.
Strong experience with ETL/ELT processes, including data ingestion, transformation, integration, and orchestration.
Practical experience with Apache Spark for large-scale data processing.
Experience with Apache Kafka and event-driven/streaming data pipelines.
Hands-on experience with database design, data modeling, optimization, and performance tuning.
Practical experience with AWS cloud services and cloud-based data infrastructure.
Experience with Apache Airflow for workflow orchestration and scheduling.
Practical experience with Docker and containerized environments.
Strong knowledge of Git and modern software development workflows.
Solid understanding of data architecture, data quality, reliability, scalability, and data engineering best practices.
Ability to write clean, efficient, testable, and maintainable code.
Strong analytical, problem-solving, and critical-thinking skills with excellent attention to detail.
Ability to work independently, prioritize effectively, and manage multiple tasks in a fast-paced environment.
Languages: English, Russian.
Experience in fintech.
Key Soft Skills
Strong analytical and problem-solving skills with excellent attention to detail.
Ownership mindset, proactivity, and ability to work independently and manage priorities.
Strong communication and collaboration skills with the ability to work effectively across teams.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: US - NYC preferred
Workplace: Remote
Asymmetric Research:
Asymmetric Research is a specialized security firm focused on long-term, integrated partnerships with L1/L2 blockchains and DeFi protocols. We help teams build resilient systems, strengthen security posture, and proactively address emerging threats.
Culture:
AR is a fully remote organization and members of our team have been strongly committed to open-source values for decades, having worked at organizations with deep open-source roots and strong security programs including Google, Netflix, Mozilla, Stripe, and Jump Crypto. We pride ourselves on maintaining the highest levels of confidentiality, trust, and professionalism.
About the role:
We're looking for someone to serve as a strategic partnerships manager to join our business development team. Your work would involve getting in front of crypto/AI builders and positioning us as the security and infrastructure partner of choice. You'll be building a pipeline through a mix of outbound outreach, in-person relationship-building, conferences, and other channels.
What you'd actually be doing:
- Identifying and prioritizing prospects (established protocols, exchanges, L1/L2 teams, fintechs, and AI companies)
- Being out in the market, attending conferences, meetups, dinners, wherever the people who make these decisions actually are
- Running full-cycle deals: outreach, scoping conversations, working with our team to size engagements, and closing
- Making a compelling, persuasive case for why security should be a priority.
- Using market signals (who's raising, shipping, or upgrading) to reach teams before they go looking for a security partner.
What we're looking for:
- Strong enterprise sales experience: 1-2+ years closing complex, larger deals. This matters more than web3, AI, or security background, which we expect you can pick up.
- Genuinely persuasive: comfortable making a case to skeptical, sophisticated buyers and changing their mind
- Strong market instincts: you read a market and know where to be, not just who to call
- NYC-based and in-market: you live in the NYC area and work the ground game in person, including meetings, events, and dinners. You'll work occasionally from our office at 1 World Trade Center to meet with the team and clients in person. You will travel up to 20-40% whenever a deal or event calls for it.
- Self-directed: we're a 50+ person team with a flat hierarchy, so you'll get trust and room to define the role, not a heavily scripted playbook
Good to have, not required:
- Existing relationships with funds, exchanges, or protocol teams
- Prior exposure to crypto, artificial intelligence, security, or technical sales is a plus
Benefits:
- 25+ days of paid time off
- Comprehensive stipends for home office, wellbeing, professional development, and more
- Pension/401(k) programs
- Life insurance
- Premium healthcare
- Competitive base salary
- Lucrative bonus programs
Yerevan, Armenia
Yerevan, Armenia; 5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce
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