Location: Bethesda, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg
.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Des Peres, United States; Kansas City, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Anaheim, United States; Irvine, United States; Laguna Beach, United States; Newport Beach, United States; Costa Mesa, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Indianapolis, United States; Beech Grove, United States; Speedway, United States; McCordsville, United States; Fishers, United States; Avon, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Durham, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Carmel-by-the-Sea, United States; Monterey, United States; Del Monte Forest, United States; Pacific Grove, United States; Carmel Highlands, United States; Sand City, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Ontario, United States; Riverside, United States; Palm Desert, United States; Palm Springs, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Boise, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg
.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Aspen, United States; Denver, United States; Woody Creek, United States; Snowmass Village, United States; Lakewood, United States; Aurora, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Cyprus; Malta; Poland; Georgia; Romania; Malaysia
Social Media Lead
Reporting to:
Chief Marketing Officer
Location:
Fully Remote — European Time Zones
Employment:
Full-time
About the Role
We are looking for a
Social Media Lead
to own and grow CXM’s global social media presence across organic and paid channels. This is a hands-on, player-coach role combining strategy, execution, performance optimisation, community management, and team leadership.
You will play a key role in consolidating CXM’s regional social presence, improving performance across markets, and building a consistent, engaging global brand presence.
Key Objectives
Consolidate all regional Facebook pages into a single global page within the first 90 days, with no loss of existing followers.
Deliver agreed ROAS targets across paid social campaigns by the end of Q4.
Drive quarter-on-quarter improvement in reach, engagement, follower growth, and CTR.
Establish a consistent monthly social media performance reporting and optimisation rhythm.
Launch a follower-exclusive content and promotions programme within the first six months.
Build scalable processes and, over time, support and lead local social media managers.
Key Responsibilities
Strategy & Planning
Develop and execute CXM’s global social media strategy in line with wider marketing objectives.
Build and manage content calendars across campaigns, promotions, company updates, and market opportunities.
Identify emerging platform, audience, and content trends.
Content & Community
Coordinate, schedule, and publish content across relevant social platforms.
Maintain consistency in brand identity, tone of voice, messaging, and positioning.
Manage comments, direct messages, and community interactions professionally and promptly.
Monitor sentiment and escalate customer issues or recurring concerns to the appropriate teams.
Paid Social
Plan, launch, manage, and optimise paid social campaigns, particularly across Meta.
Manage budgets across markets and campaign objectives.
Test and optimise audiences, creatives, placements, and messaging.
Improve campaign performance across reach, traffic, engagement, conversions, and cost efficiency.
Analytics & Reporting
Track and analyse organic and paid social performance.
Produce regular performance reports with clear insights and recommendations.
Turn data into actionable optimisation decisions.
Monitor competitor activity and platform developments.
Cross-Functional Collaboration
Work closely with design, content, regional marketing, CXM Support, compliance, and other internal teams.
Support product launches, promotions, events, partnerships, and wider marketing campaigns through social media.
Team Leadership
Provide direction and support to local social media managers as the team develops.
Establish standards, processes, and best practices across markets.
Remain hands-on while coaching and developing the wider social team.
Requirements
Proven experience managing social media for a global or multi-market brand.
Strong hands-on experience with paid social, particularly
Meta Ads
.
Strong understanding of organic social, content strategy, and community management.
Demonstrable ability to analyse social performance and optimise based on data.
Experience managing budgets, campaigns, audiences, and creative testing.
Strong brand, content, and copy judgement.
Excellent stakeholder and cross-functional communication skills.
Experience working in regulated industries such as fintech, crypto, or financial services is advantageous.
Experience managing or mentoring social media teams is a plus.
Comfortable working independently in a fully remote environment.
Benefits
What We Offer
The opportunity to own and shape CXM’s global social media function.
A genuinely remote role with flexibility across European time zones.
The chance to consolidate and build a global social operation from the ground up.
A strong, experienced team and supportive leadership environment.
Competitive base salary plus a performance-based bonus linked to social KPIs and campaign results.
Recruitment Process
Stage 1:
HR screening interview
Stage 2:
Interview with the CMO, potentially including the CEO
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Software Engineer, you'll help lead two important areas for GitLab Security: the data layer behind our vulnerability and dependency management capabilities, and our move toward services outside the GitLab monolith. You'll design and develop systems that ingest, store, index, and query security report data, including integrations with key third-party systems. With a strong focus on PostgreSQL and scalable backend design, your work will support security features delivered by teams across GitLab.
You'll take ownership of large deliverables from early ideas through implementation, working directly with product, design, frontend, and engineering partners to shape the technical and product roadmap. You'll stay hands-on across GitLab's Ruby on Rails application and newer services, including greenfield projects, while helping the team build its expertise in modular service design.
What you’ll do
Lead large technical deliverables from initial problem definition through delivery, often across multiple months or quarters.
Design and develop backend systems for vulnerability and dependency management, including security report ingestion, storage, indexing, querying, and integrations with key third-party systems.
Build and improve systems using Ruby on Rails and PostgreSQL, and contribute to newer services using technologies such as Go or Rust where appropriate.
Shape technical plans, break down complex work, and help other engineers deliver effectively.
Work directly with product, design, frontend, and engineering partners to make clear decisions, resolve constraints, and deliver measurable progress.
Influence the team's product and technical roadmap through hands-on investigation, clear proposals, and iterative delivery that demonstrates progress in each monthly release cycle.
Apply a security mindset when designing systems, including considering how GitLab identifies and handles malicious or vulnerable software packages.
Define patterns for modular services, provide technical leadership when vulnerability management work spans multiple GitLab areas, and share that expertise across GitLab Security.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience leading complex backend projects from idea through delivery while remaining hands-on with design and development.
Strong PostgreSQL experience, including evidence of query optimization, table optimization, and write-ahead log management in data-intensive systems.
Strong professional experience with Ruby on Rails or Go and comfort working in Ruby on Rails day to day. Experience with large monoliths is helpful, along with an interest in working across languages and services.
Experience shaping delivery plans, guiding technical decisions, and supporting the work of other engineers.
The ability to collaborate with a range of partners and explain technical trade-offs clearly.
Experience communicating with leaders, leading peers through complex delivery, identifying constraints, and moving work forward.
Experience using security tooling for activities such as vulnerability triage and remediation, or professional experience building vulnerability management, dependency management, or related security products.
Experience with large-scale data systems or established software products. We welcome transferable experience from outside the security domain.
Fluency in using artificial intelligence tools to improve delivery while applying sound engineering judgment.
About the team
The Vulnerability Management team contributes to GitLab's move toward modular services and will help other Security teams adopt these patterns over time. Today, we include two Staff Software Engineers, two Senior Software Engineers, and one Intermediate Software Engineer across the United Kingdom, Poland, the Netherlands, and India. You'll work closely with us, product partners, and engineering leaders across GitLab.
We work with clear goals and shared priorities. You'll receive clear context and outcomes, then have the space to own delivery, communicate decisions and progress, ask for help early, and work directly with the partners needed to get the job done.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Singapore
Workplace: hybrid
Role
We are looking for an experienced, commercially sharp Group Product Manager to join our team. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
This is a senior leadership role within the Send tribe - the team responsible for how Sokin moves money for our clients globally. You’ll lead a cluster of Product Managers & Senior PMs across multiple regions, owning the output of both the Product Managers and the product strategy for each region you manage. A key part of the role is supporting licensing discovery - understanding what is needed to operate in new markets across your regions and working cross-functionally to get Sokin in a position to expand into them. You’ll be the connective tissue between the day-to-day work of your Product Managers and the wider product leadership team.
This is an opportunity for someone who wants to operate at the intersection of leadership and domain expertise - someone who can develop a high-performing team, hold a clear point of view on where the domain needs to go, and bring others with them.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in MEA, UK & Europe, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
As our Group Product Manager
You’ll own the product strategy and outcomes for your regions within the Send domain- the core of how Sokin moves money for its clients globally. You’ll lead a team of Product Managers, owning their development and the regional strategy they execute against, ensuring they’re working on the right things and delivering with clarity and pace.
Your primary outcome is a high-performing, well-coordinated team that consistently ships impactful work with a clear strategic direction. Alongside this, you’ll own licensing discovery for the countries in your regions - understanding the regulatory requirements for new markets, working cross-functionally with Legal, Compliance, and Banking Partnerships, and ensuring Sokin has a clear, evidence-based view of what it takes to expand.
Working closely with engineering leads, the Product Director, and senior stakeholders, you’ll represent the Send domain at a leadership level - bringing a well-reasoned, evidence-based point of view on where we’re going and why.
Your role as GPM at Sokin
Lead and develop a team of Product Managers spanning multiple regions - owning their growth, giving honest feedback, and building a team that operates with clarity and confidence.
Own the product strategy and roadmap for your regions - ensuring it’s grounded in evidence, clearly communicated, and aligned to Sokin’s commercial expansion goals.
Support licensing discovery for the countries within your regions - validating customer demand and regulatory requirements across Sales, Legal, Compliance, and Banking Partnerships to determine what Sokin needs to enter new markets.
Coordinate across squads to ensure coherence, avoid duplication, and maintain a clear picture of how all the moving parts fit together.
Represent the Send domain at leadership level - being a credible, well-prepared voice in senior discussions and able to defend and evolve your strategy under scrutiny.
Work closely with cross functional stakeholder leads, including engineering, as a peer - building the trust and shared understanding needed to deliver well together.
Set clear success metrics for your domain and hold yourself and your team accountable to them.
Make prioritisation calls across your squads - balancing short-term delivery needs with longer-term strategic bets and being clear about what you’re not doing.
Support the Product Director with domain-level input into broader product planning, hiring, and strategic decisions.
We’d love to hear from you if
You have proven experience leading a team of Product Managers - you’ve owned their development, coached regularly, and been honest about performance.
You’ve owned a product domain end-to-end – whereby you have been accountable for the strategy, the roadmap, and the outcomes, not just the delivery.
You’re commercially literate and able to connect product decisions to business impact - you understand how what you build affects revenue, margins, and client outcomes.
You’re a clear, confident communicator - comfortable representing your domain at a senior level and able to simplify complex problems for a range of audiences.
You have experience in fintech, payments, or financial services - you understand the domain and the complexity that comes with building in a regulated, fast-moving environment.
You’re a strong cross-functional operator - you build trust with engineering, design, operations, and commercial teams, and know how to get things done through others.
You can hold the big picture and the detail at the same time - strategic enough to set direction, grounded enough to know when to get into the work.
You’re honest and direct - with your team, your peers, and your leadership. You give feedback well and create an environment where your Product Managers can do their best work.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU'LL DO
- Build enterprise-grade AI agents for government institutions: As an Agent Product Manager at Sierra, you will partner directly with our engineers and public sector customers to build and ship AI agents that serve people across high-stakes, mission-critical interactions. These agents will help constituents navigate complex programs, complete important tasks, and get timely, trustworthy support while meeting the security, accessibility, and reliability standards government work demands.
- Discover where agents can make the greatest impact: Ground-up discovery is a critical part of the role. Work closely with federal and state institutions to understand their missions, operating constraints, constituent needs, and service-delivery workflows. Identify and prioritize new opportunities for AI agents to improve access, responsiveness, and outcomes.
- Engage with customers at every level: Become a trusted advisor to public sector leaders and a hands-on partner to their working teams. Discover and assess requirements, prepare and present demonstrations, navigate technical and operational challenges with customer counterparts, and continuously improve agents to fit each institution’s policies and workflows.
- Own outcomes from concept through production: Translate mission goals into a clear product strategy, roadmap, and measurable definition of success. Coordinate across customer stakeholders, engineering, design, research, security, and operations to take agents from initial concept through launch and ongoing iteration.
- Shape the platform and public sector roadmap: Your direct work with government institutions will guide the evolution of Sierra’s core platform. Surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform teams to shape the future of AI agent development for the public sector.
- Help build Sierra’s public sector business: Partner closely with public sector leadership on market strategy, product investments, and repeatable approaches that allow the team to scale quickly while preserving the trust and craftsmanship our customers expect.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Build agents that help people understand eligibility, apply for benefits, check case status, and navigate complex social-service programs.
- Develop secure reporting experiences that make it easier to report fraud, waste, abuse, or other concerns and route each submission appropriately.
- Create voice and chat agents that answer questions about licenses, permits, taxes, public records, and other high-volume government services across languages and channels.
- Design proactive and long-horizon agents that keep constituents informed, collect missing information, and guide them through multi-step government processes over time.
- Turn patterns in constituent conversations into actionable insights that help public officials understand emerging needs and improve service delivery.
WHAT YOU'LL BRING
- 5-7+ years of experience developing highly technical products.
- Experience in Product Management or a similar product development role at or above the level of Senior Product Manager.
- A passion for public sector work and a belief in the potential of our institutions to transform outcomes for the people they serve.
- Comfort working directly with customers to understand their needs, navigate complex organizations, and solve real-world problems. A core part of the role is coordinating directly with public servants and technical stakeholders to understand their workflows.
- Experience crafting and tailoring messages for different audiences, including senior executives and public sector leaders.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent developments in AI.
- Strong product judgment and a track record of driving ambiguous, cross-functional initiatives from discovery through launch and measurable impact.
- A degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building or deploying AI/LLM products, especially conversational or long-horizon agents, and familiarity with evaluation, retrieval, prompt engineering, or agent tooling.
- Experience with government technology or working with public sector institutions, including an understanding of procurement, regulation, security, accessibility, and patterns of partnership.
- A demonstrated track record of operating in ambiguity, for example as part of a founding team, a new initiative within a large organization, or a forward-deployed product or engineering team.
- Some coding experience with React, TypeScript, and Go, or experience prototyping technical products directly with engineers.
- An MBA or equivalent professional experience at the intersection of technology, operations, and strategy.
- Past roles that involved working directly with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Minsk
Workplace: hybrid
We are seeking a Senior Full-Stack Engineer to join our distributed engineering team.
IDT/NRS builds the Point of Sale platform that runs tens of thousands of independent retail stores across the United States.
We are now expanding that platform into restaurants.
If you like challenges where the hard part is getting it right at scale rather than getting it working once, this is that job!
Primary location - Minsk, Belarus (hybrid - 3 days/week in the office)!
What you will own:
Architecture and delivery of new restaurant facing services, from data model to API to the screens merchants actually touch.
The merchant facing restaurant surfaces: kitchen display and everything staff touch across the life of an order.
Extending and hardening existing production services without destabilizing them.
Correctness under concurrency: transactional integrity, isolation levels, idempotency, race conditions, retries, and honest tradeoffs where perfect guarantees are not available.
Behavior when the connection drops. A store keeps serving whether or not the network is up, which means offline capable clients, local state, sync on reconnect, and reconciling what happened while the system was split.
Queueing and asynchronous processing, background jobs, and event driven flows.
Safe rollout of releases that reach tens of thousands of users.
Working directly with product managers and designers to shape what gets built, not just receiving requirements and implementing them.
Technical direction and code review for other engineers, including the judgment to say when a design is wrong and the credibility to make that stick.
Required Qualifications:
6-8+ years building full-stack products
, including time as the senior person on the work.
Deep Node.js and TypeScript experience across the full-stack
, with production services you designed and still stand behind.
Deep understanding of REST API design and microservices.
Strong relational database skills, Postgres or MySQL
: schema design, indexing, query tuning, transactions, and what actually happens under load. Comfort with non relational stores such as Redis or MongoDB, and with caching and invalidation.
Experience with queues and streaming, whether Kinesis, Kafka, RabbitMQ, SQS, BullMQ, or similar, including the failure modes that come with them: ordering, duplicates, replay, and consumer lag.
Front- end skill that matches the environment:
our team use these screens during a rush, on a terminal or a tablet, with no time to think and no tolerance for a bad interaction.
We use Vue.
Experience with React or Angular is fine
, as long as it includes component architecture, state management, and progressive web apps.
Real time interfaces built on websockets, ideally socket.io. Order flow and kitchen display depend on it.
Excellent debugging. You can take an unfamiliar production failure and reason your way to root cause instead of guessing.
Parts of the existing platform are PHP.
Working effectively in unfamiliar code, with AI, is part of this job.
Experience deploying services that scale horizontally, tolerate a failed instance or a slow dependency, and automatically add or shed capacity.
Comfortable on Linux, and fluent with Git and CI and CD workflows.
Excellent written and spoken English.
You will be in daily conversation with teams in the United States and Israel, and will often be the person explaining a technical decision to people who did not attend the design discussion.
How you work:
AI first.
You use AI tooling as a core part of how you engineer: mapping an unfamiliar codebase in hours instead of weeks, pressure testing your own designs, moving faster without lowering the bar.
You apply it across the whole lifecycle: shaping a design before any code exists, writing and refactoring, reviewing your own work, as well as automated PR reviews.
You jump in.
Handed a large, complex, unfamiliar repository, your instinct is to open it and start reading. Complexity and sensitivity are reasons to be careful, not reasons to wait for someone else.
You build services that stay maintainable.
Clear boundaries, readable code, tests that earn their keep, observability that makes production legible. The next engineer should be able to operate what you built without a tour guide.
You think about the person on the other side.
During a rush, a confusing screen or one extra tap is not a cosmetic problem. It is a slower line and a worse night for the staff.
You go the extra mile.
You follow a problem to its actual end, including the parts nobody assigned to you. You take pride in the work and you care how it lands for the merchant on the other side of the screen.
What We Offer:
Hybrid in Minsk work opportunity!
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Top-tier hardware to support your productivity.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk and Chisinau office employees.
About us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
About NRS:
National Retail Solutions (NRS) is a leading provider of point-of-sale, payment, and digital solutions to tens of thousands of independent retailers across the United States and Canada.
NRS is now expanding into a completely new vertical: restaurant technology. We are building a brand-new Restaurant POS platform, a modern and highly capable system designed specifically for restaurant operations. This is one of the most significant product expansions in NRS history and will open a major new market for the company. This is a real opportunity to help build something new and important.
It seems like you are interested if you are here, so let’s chat!
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
What You’ll Do
Embed within client environments, working onsite with the people performing the work and the executives sponsoring it.
Lead discovery sessions to understand the client’s business, systems, data, operating model, and underlying challenges.
Translate ambiguous business problems into prioritized and quantified opportunity maps, supported by clear baselines and accountable client owners.
Identify which opportunities are genuinely worth pursuing and advise against initiatives that do not provide sufficient business value.
Build trust in the client’s data and deliver working, data-grounded prototypes within the first weeks of an engagement.
Design, develop, debug, and deploy production-grade AI agents, integrations, data pipelines, and applications within client systems.
Remain hands-on in the code whenever technical progress or delivery outcomes depend on it.
Define evaluation frameworks, quality thresholds, regression gates, and monitoring strategies for AI and agentic systems.
Monitor model and data drift and design effective human-in-the-loop controls for high-impact workflows.
Scope, sequence, and coordinate delivery across engineers, architects, and specialist contributors.
Make explicit trade-offs between scope, delivery speed, quality, and business value.
Orchestrate Exadel Colleague to accelerate delivery and scale successful implementation patterns.
Convert successful deployments into reusable reference architectures, agent templates, integration blueprints, evaluation frameworks, and delivery playbooks.
Produce clear technical documentation, operational runbooks, and knowledge-transfer materials.
Train client teams to independently operate, maintain, and extend delivered solutions.
For Senior FDEs, independently lead executive discovery, direct pod execution, and take full accountability for engagement outcomes.
For Senior FDEs, mentor other Forward Deployed Engineers and ensure reusable delivery patterns are incorporated into Exadel Colleague.
What You Bring
Mid-level hands-on technical experience, including client-facing capacity.
For the Senior Forward Deployed Engineer level, senior-level experience, including technical delivery leadership across multidisciplinary teams or pods.
A demonstrated record of delivering production software used by real users and business teams.
Practical experience designing, deploying, and debugging LLM-backed or agentic systems in production.
Advanced proficiency in Python, along with experience using TypeScript or JavaScript and SQL.
Strong knowledge of prompt and context engineering, agent architecture, tool and function calling, and retrieval-augmented generation.
Experience with Model Context Protocol servers, sub-agents, skills, and agent development frameworks such as the OpenAI Agents SDK or Claude SDKs.
Experience designing evaluation harnesses, quality thresholds, regression gates, drift monitoring, and observability for non-deterministic systems.
Understanding of human-in-the-loop control design and where human review should remain within automated workflows.
Experience with data modeling, domain ontologies, ETL or ELT pipelines, relational databases, vector stores, and embedding pipelines.
Experience building and deploying solutions on AWS, Azure, or GCP.
Familiarity with Docker, Kubernetes, CI/CD, infrastructure as code, serverless architectures, and enterprise deployment patterns.
Experience integrating with REST or GraphQL APIs, webhooks, event-streaming platforms, identity systems, and SSO.
High agency and sound judgment when working through ambiguity, incomplete information, and evolving client requirements.
Demonstrated ability to become credible and productive quickly within unfamiliar industries and business domains.
A habit of clarifying the problem, identifying constraints, and explicitly stating assumptions before developing a solution.
The ability to communicate effectively with both executive and technical audiences.
Strong technical writing skills, with the ability to explain complex concepts clearly and precisely.
Commercial judgment and the ability to connect technical decisions to measurable business value.
Strong analytical and mathematical rigor when working with incomplete, inconsistent, or unstructured data.
Fluent English communication skills.
Willingness to travel approximately 25–50% and work onsite in client environments.
Nice to have
A university degree is preferred but not required. Demonstrated evidence of successfully delivered work will be valued ahead of formal qualifications.
Java, C#, or C++ within legacy enterprise environments.
Node.js, React, or Next.js for client-facing applications.
Fine-tuning fundamentals and multi-agent orchestration.
TDD or BDD practices.
Large-scale data processing platforms such as Spark, Databricks, or Snowflake.
PostgreSQL, MySQL, or comparable relational databases.
On-premises, sovereign, or restricted-cloud deployment models.
Enterprise systems such as Jira, Azure DevOps, ServiceNow, Salesforce, or SAP.
GitHub or GitLab-based delivery workflows.
English level
Fluent
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
This position supports US-based operations; however, contracting will be executed locally in Brazil as a [PJ / CLT] engagement. Compensation is set and paid strictly in Reais (BRL).
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive.
About the job
This position is needed to sell into high value Enterprise prospects and existing customers with ARR over $25k. You will play a key role in further growing Twilio’s Communication Products business across the DACH
Region. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.
Responsibilities
In this role, you’ll:
Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.
Be passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Able to balance challenging priorities and handle multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of Enterprise Sales experience and a track record of personally selling and closing complex solutions to enterprise and software companies.
Strong experience identifying, mapping and prospecting enterprise accounts
Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, and/or enterprise software
Experience in account management, developing and managing large enterprise clients, and a history of meeting or exceeding sales targets
Experience working with Fortune 500 or similarly large enterprises
Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
Expertise in solution-based selling or consultative selling
Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
Strong presentation and negotiation skills
Comfortable working in a dynamic environment.
Fluent in German
Desired:
Ideally, you also have experience selling both to a business and technical audience
Understanding of the CPaaS ecosystem and familiarity with:
Cloud communications (voice, SMS, chat, video, etc.).
APIs and integrations for communication services.
Telecommunications industry dynamics.
Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.
Location
This role will be remote, and based in UK, Spain or Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Worldwide
The
Enterprise Technical Customer Success Manage
r will be a key player in ensuring the overall success and satisfaction of our clients. This role involves understanding the technical aspects of our products, collaborating closely with customers, and driving initiatives to maximize the value they receive. The successful candidate will have a technical background, exceptional communication skills, and a passion for customer success.
Location:
Remote (We're currently accepting applications from candidates in select countries across Europe, Latin America, Asia, and Africa.)
Role & Responsibilities
Manage the entire customer lifecycle from onboarding to growth for Unlayer’s high touch customers
Act as the primary point of contact for Unlayer’s clients and serve as trusted consultant to optimize and expand value delivered through Unlayer products and services
Meet and engage with customers on a regular basis sharing product updates, handling renewals and answering general questions
Apply in depth knowledge of the customer’s business, the Unlayer product and technical expertise to drive and increase adoption
Serve as the voice of the customer to address feedback and share across internal teams
Identify, develop and implement repeatable processes across portfolio of customers to maximize product adoption and achievement of customer’s business objectives
Qualifications
Bachelor's degree in a relevant field or equivalent practical experience
Proven experience in a technical customer success and/or account management role
Exceptional communication and interpersonal skills
Proven ability to manage and grow customer accounts
Customer focused with a passion for ensuring customer success
Understanding of HTML, CSS, Javascript & SDK is a must
Understanding of Vanilla JS, Vue, Angular and React a plus
Must be able to work between East Coast
УдалённоRemote (We're currently accepting applications from candidates in select countries across Europe, Latin America, Asia, and Africa.)
Location: Tokyo
Workplace: Hybrid
MARKETING & COMMUNICATIONS MANAGER - JAPAN
• Location: Tokyo, Japan
• Department: Marketing & Communications
• Reports to: Japan CEO, with dotted line to the Chief Marketing Officer
• Employment type: Permanent
• Workplace model: Hybrid – ICEYE Japan Office (Shibuya, Tokyo)
• Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS
Lead ICEYE's marketing and communications function across Japan, building the sovereign ISR brand and go-to-market presence with defense, government, and strategic partners across Japan. This is a senior, hands-on leadership role: you will set the local strategy, build the team and agency network, and act as the primary marketing and communications voice for ICEYE's Japan business, working in close partnership with the Japan CEO, the global CMO, and the wider Marketing & Communications organization.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite
constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defense and intelligence, environmental
monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees
across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own and lead the marketing and communications strategy for ICEYE Japan, aligning
campaigns, brand positioning, and stakeholder engagement with national defense,
security, and government priorities across Japan.
- Build and lead the local marketing and communications function, managing agency and
freelance partners today and mentoring team members as the function grows.
- Design and execute high-impact campaigns across PR, events, digital, social media, and
thought leadership content that position ICEYE as the sovereign ISR partner of choice for
Japan defense and government decision-makers.
- Localize global messaging for the Japan market, overseeing media relations, press office
operations, executive communications, and local social media presence.
- Lead the planning and execution of strategic events, trade shows (e.g. ISIEX, Dubai
Airshow, World Defense Show & SPEXA), customer workshops, and high-level
engagement visits to ensure a strong brand presence.
- Design a comprehensive communications strategy and build thought leadership
positioning for ICEYE and its executives in Japan.
- Develop localized sales enablement materials, briefings, and tools tailored to Japan
defense, government, and intelligence audiences to support pipeline progression.
- Build and execute trade and channel co-marketing initiatives with local partners,
integrators, and industry associations across in Japan.
- Own the regional marketing budget, KPI reporting, and CRM/dashboard discipline,
reporting outcomes to the Japan CEO and the global CMO.
- Coordinate cross-functionally with global marketing, regional sales, and external Public
Affairs/Government Relations agencies to align communications with institutional
engagement priorities.
- Act as a trusted advisor to the Japan CEO on brand, reputation, and stakeholder
communications, and to the global CMO on regional market intelligence and narrative
consistency.
WHAT WE'RE LOOKING FOR
Must haves:
• 10+ years of marketing and/or communications experience in a B2G environment,
including senior or leadership experience, with campaigns in defense, government, or
the public sector — ideally in Japan.
• Strong written and verbal communication skills, with native fluency in Japanese;
Business level fluency in English is strongly preferred.
• Demonstrated experience building or leading a marketing/communications function,
including managing budgets, agencies, and, where applicable, direct reports.
• Track record of proactive, self-driven execution with measurable impact, strong
conceptual skills, and comfort operating at both strategic and hands-on levels.
• Experience in trade and channel co-marketing, with the ability to build credibility with
senior defense, government, and policy audiences.
• Proven ability to collaborate and influence across diverse stakeholders, including global
marketing, regional sales, executive leadership, and external agency partners.
• Flexible, positive attitude with an entrepreneurial, hands-on drive, thriving in a fast-
paced, agile growth environment.
Nice to haves:
• Experience in marketing or PR engagement with Japan defense entities.
• Existing network among Japan defense, aerospace, and policy media.
• Experience working alongside Public Affairs or Government Relations agencies Japan
and APAC regions.
• Knowledge of New Space, Earth observation, or synthetic aperture radar (SAR).
• Familiarity with Japan space-sector institutions(e.g. JAXA)
Application Process
• TA Screening (30 min)
• Hiring Manager Interview (60 min)
• Local CEO Interview (60 min)
• Task Presentation and discussion
• Security vetting to be completed before start, in sync with the Security team.
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the
impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make impossible possible: We set ambitious goals and stay calm under pressure. We
bring grit, optimism, and ownership when things get hard, and we keep moving until we
find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the
“why” behind decisions.
- See the big picture: Stay close to what's happening across the company so you can
make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and
build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as
priorities shift.
- Have fun: What we do matters — and it should be enjoyable. Celebrate progress, take
pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is contingent on your experience and will be negotiated
individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us — we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
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УдалённоleadCyprus; Malta; Poland; Georgia; Romania; Malaysia; Fully Remote — European Time Zones; A genuinely remote role with flexibility across European time zones