Location: Remote - Americas, Europe
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We’re looking for a Senior Software Engineer to design and ship autonomous execution for agents acting on Alpaca accounts. The same platform has to serve external algorithmic traders, partners building products on Alpaca, operators, and partners who embed Alpaca so their end users’ agents can act.
You will design and ship account-level policy and the checks on the path in front of our trading and risk systems. You will work with the engineers who own our MCP servers, tools, and skills, and with the team that owns authentication and authorization. You will help Product, Compliance, and Risk shape the control model, and you will ship the implementation.
This is a hands-on role. You will not manage people directly. You will lead through architecture, code, design reviews, and mentorship, and you will ship the first version yourself. You will partner with Product, Compliance, Risk, and the team that owns identity and authorization to define the control model. Broker risk controls stay with the teams that own them.
Things You Get To Do:
Lead the application architecture for safe agent execution, from the tool call through to our trading systems.
Design and build the account-level policy and guardrails for external agent actions.
Own the services that evaluate those rules on the path into our trading systems.
Define how agent-initiated trading actions behave, with the engineers who own our tools and skills.
Keep Alpaca’s execution model current with the MCP protocol and with connector, plugin, and skill standards, and translate what changes into account policy, guardrails, and trading actions.
Partner with Product, Compliance, Risk, and the identity platform to define the control model and ship it.
Own production reliability for the policy and guardrail services.
Review designs across teams and guide the technical decisions where agent actions meet brokerage systems.
Mentor engineers and raise the quality of design and implementation in this area.
Who You Are (Must-Haves):
5+ years of software engineering experience, building and operating production backend systems. Evidence of scope and ownership matters more than a strict year count.
Shipped autonomous execution: software that took actions under an explicit policy without a person approving each action, and that rejected or stopped actions outside that policy.
Designed and implemented account-level policy in an application: durable rules for what a caller may do, enforced on the action path, with an audit of the decision.
Enough MCP architecture to work with stateless and stateful behavior, and experience building to MCP, or to connector, plugin, or skill standards, as they have changed in production.
Able to define, with Product, Compliance, and Risk, which account rules allow an unattended action.
Proficiency in Python or TypeScript, and a willingness to work primarily in Go.
Strong architectural judgment, with a record of shipping while requirements are still being defined.
Clear communication with engineers, product, compliance, and risk partners.
Who You Might Be (Nice-to-Haves):
Experience with agent identity and authorization, such as OAuth, tokens, scopes, and delegated access, and comfort partnering with the team that owns that platform.
Experience shipping developer-facing tools, SDKs, or MCP servers.
Experience building agents with a framework such as LangChain.
Experience or understanding of financial markets.
Experience working at a startup.
Experience working remotely.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the role
We're looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. You'll manage day-to-day HR operations, drive service quality, and help scale our Tier 1 HR function as Wolt expands globally.
What you'll do
Team leadership
Lead and mentor a team of ~10 People Associates
Set goals, monitor performance, and run regular evaluations
Ensure the team follows company policies and procedures
HR service delivery
Oversee handling of HR inquiries from employees across multiple countries
Act as the first escalation point for complex issues and ensure timely resolution
Knowledge transfer & launches
Partner with Tier 2 HR and the business to transition processes into Tier 1
Own process documentation and knowledge transfer milestones
Ensure coverage is in place for all country deliverables
O
perational excellence
Improve HR processes and systems for efficiency and accuracy
Drive adoption of manager and employee self-service tools
Support Workday onboarding and data accuracy
Collaborate with Payroll to ensure timely, accurate salary payments
Team development & continuous improvement
Create development opportunities that grow the team's skills
Identify process gaps and implement improvements based on team and employee feedback
What we're looking for
Based in Hungary, able to work from the Budapest office 3+ days/week
Curiosity about AI and automation in HR service delivery, with a track record of using new tools to improve efficiency and accuracy
Fluent English (written and spoken)
Bachelor's degree in HR, Business Administration, or related field
Proven people management experience with a focus on team development
Background in employee lifecycle processes and HR service delivery
Familiarity with HR metrics and ERP systems; Workday experience is a plus
Strong communication and stakeholder management skills
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
Germany's private pension system is being rebuilt from the ground up. From 1 January 2027, the Altersvorsorgedepot (AVD) replaces the Riester-Rente as the country's state-subsidised private pension and Upvest is building the operational infrastructure that lets fintechs and banks offer it to millions of savers.
Join us as a Working Student in Client Experience and you'll be there before Day 1: helping design the processes, then running them once they go live. This is a rare chance to see a regulated financial product being built from a blank page, rather than inheriting one that already works.
WHAT YOU’LL DO:
- Support our clients: Our partners' support teams field questions from their end-users about subsidies, transfers and payouts. You'll help prepare clear, accurate answers and learn to translate dense regulation into language a customer can act on.
- Support day-to-day AVD operations: Help run the core processes that keep the product working, e.g. contract registration with the ZfA (Zentrale Zulagenstelle für Altersvermögen), contribution management, the annual bonus application (AZ01), and payment reconciliation. You'll learn how a state-subsidised pension product actually functions behind the interface.
- Help build the playbooks: As we prepare for launch, we're writing the processes from scratch. You'll help document workflows, build step-by-step guides and error catalogues, and keep them current as the rules and our systems evolve; the foundations the team will scale on.
- Support error handling and reconciliation: Work through recurring error cases from the ZfA, check that payments and records match, and help spot the patterns behind repeat issues so they can be fixed at the root rather than one at a time.
- Spot what should be better: You'll see every manual workaround first-hand. We want your view on what's slow, error-prone, or worth automating; and you'll have the room to say so.
WHAT YOU BRING:
- Fluent German communication skills (B2/C1), along with comfortable working proficiency in English This one is a hard requirement rather than a nice-to-have: the regulation, the correspondence with the ZfA, and most of the documentation you'll work with day to day are all in German.
- You're structured and genuinely precise. In this role, small details carry real consequences for someone's pension, and you're the kind of person who notices when a number doesn't add up.
- You're curious about rules rather than put off by them. You're willing to read the actual regulation to understand why a process works the way it does.
- You're comfortable with ambiguity. The product is brand new, so some answers don't exist yet; you'll ask good questions instead of waiting for perfect instructions.
- You're confident with spreadsheets and AI tooling. Any prior exposure to financial services, operations or a regulated environment is a bonus, but not required.
- You're available for a minimum of 6 months and based in Berlin.
HOW WE UPVEST IN YOU:
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11702
Customer Service & Operations Coordinator Virtual Assistant
Independent Contractor – CPT-11702 Customer Service & Operations Coordinator Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A California-based motorsports organization operating track-day events, racing programs, driver coaching, and private driving experiences is seeking a full-time Business Support VA to manage customer communication, event registration administration, booking follow-up, and operational coordination.
The company hosts approximately 25 track events annually, serving drivers and participants who expect knowledgeable, responsive, and professional customer service.
The ideal candidate will bring excellent written English, strong customer-service judgment, accurate administrative skills, and the ability to work from established policies and SOPs. The company will provide training on its specialized booking systems, event procedures, and internal workflows.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Communication & Service Desk
Monitor and respond to customer inquiries across Gmail, website forms, MotorsportReg, Shopify Inbox, Instagram messages, and the office phone
Provide accurate responses using current event information and approved policies
Review customer history and registration details before responding
Maintain prompt communication during working hours and meet established response-time expectations
Handle routine customer concerns professionally and offer approved alternatives
Document conversations, outstanding questions, and required follow-ups
Event Registration & Booking Administration
Assist with MotorsportReg registration updates, waitlists, transfers, run-group requests, and track credits
Process routine registration changes according to approved procedures
Track outstanding payments, deposits, agreements, and booking documentation
Follow up with customers regarding incomplete registration or event requirements
Maintain accurate customer records and escalate exceptions requiring management approval
Event & Operations Coordination
Collect and organize special requests and important customer information before each event
Coordinate administrative information with event managers, instructors, and operations staff
Maintain garage assignments, equipment records, and other event-related tracking information
Prepare and distribute approved event logistics emails and supporting documents
Assist with vendor correspondence, purchasing follow-ups, and routine racing logistics administration
Ensure important information reaches the appropriate internal team members before event dates
Internal Coordination & Administrative Support
Identify the appropriate contact for customer questions, operational requests, and exceptions
Prepare concise summaries of issues requiring management approval
Escalate pricing exceptions, unapproved refunds, contracts, insurance questions, and significant disputes
Assist with basic QuickBooks invoicing using approved procedures
Maintain organized records of completed tasks, pending approvals, and customer outcomes
Provide routine updates on open customer issues and operational priorities
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service or operations administration experience required
Excellent written English and strong proofreading skills required
Professional spoken English and confidence handling phone calls required
Strong judgment, attention to detail, and administrative accuracy required
Experience managing shared inboxes and online customer records required
Event coordination, hospitality, logistics, or booking administration strongly preferred
Experience handling customer complaints and applying written policies strongly preferred
MotorsportReg, Shopify, or QuickBooks familiarity preferred
Motorsport or premium customer-service experience is a plus
Ability to accommodate scheduled weekend coverage during event periods required
IDEAL CANDIDATE PROFILE
Exceptional written communicator with a friendly, professional style
Patient and composed when communicating with dissatisfied customers
Highly organized and accurate with policies, dates, and financial information
Proactive about follow-up and resolving routine administrative issues
Comfortable managing multiple communication channels
Resourceful and capable of identifying when management approval is needed
Able to learn specialized event software and internal systems quickly
Interested in a long-term role supporting a growing organization
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace / Gmail / Google Sheets
MotorsportReg – Client Training Provided
Shopify / Shopify Inbox – Client Training Provided
QuickBooks – Basic Invoice Administration
Microsoft Office
Internal Operations & Registration Tools – Training Provided
Team Messaging & Business Phone Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
(
Additional Scheduled Hours May Be Required During Event Periods
)
Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
Daily Working Time: 9:00 AM–5:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
(
Additional Scheduled Hours May Be Required During Event Periods
)
Daily Working Time: 9:00 AM–5:00 PM PST
Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Mexico City, Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Supervisor, Billing Operations.
About the job
We are seeking an experienced Billing Supervisor to support end-to-end order processing, invoicing, and post-billing communications for sales teams and customers. In this role, you will work closely with Deal Operations, Revenue Accounting, Collections and Sales to ensure smooth contract execution and issue resolution.
You will directly lead and support an operational team based in Mexico while collaborating cross-functionally with global counterparts across the United States, Ireland, and India.
Responsibilities
In this role, you’ll:
Lead and supervise an international team of analysts and senior analysts handling post-billing communications, invoice portal processing, and issue remediation.
Oversee daily order management, billing, and communications to ensure timely invoicing, precise contract provisioning, and rapid issue remediation while holding the team accountable to key SLAs.
Serve as an escalation point for billing, collections, and order management inquiries, delivering timely resolutions for both internal stakeholders and external customers.
Review and validate customer contracts across multiple internal systems to maintain data integrity and accurate financial reporting.
Execute and own SOX-compliant month-end reconciliations for billing and provisioning, ensuring full data completeness and accuracy.
Coordinate and fulfill audit deliverables for internal/external auditors and tax consultants during quarterly and annual reviews.
Drive continuous operational improvements, participate in system enhancement initiatives, and lead new process implementations.
Onboard, train, and mentor team members to maintain high operational standards across the team.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years experience in a billing operations role
Experience with Salesforce
Experience with supporting team members from a supervisory standpoint
Excellent communication skills for internal and external stakeholders
Proficiency in Excel
Strong attention to detail
Ability to prioritize and multitask throughout high volume order processing
Ability to identify, analyze, and resolve issues independently
Collaborative working style and experience working cross-functionally
Ability to support flexible timezone meetings periodically
Excellent written, and verbal communication skills in English
Desired:
Experience working in the SaaS/technology industry
Experience working with an international team
Knowledge of and experience with SOX controls
Experience with Zuora
Location
This role will be remote, and based in Mexico City, Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As an Apparel & Accessories Inventory Planner, you will own inventory levels and buy plans for assigned categories and SKUs to support business objectives and achieve financial targets. Reporting to the Senior Inventory Planning Manager, you will manage day-to-day inventory planning and purchasing activities while supporting broader departmental planning initiatives. You will collaborate closely with fellow Inventory Planners, Product Marketing, Go-to-Market (GTM), FP&A, and Operations teams to ensure optimal inventory levels for new product launches, seasonal assortments, and ongoing business needs. The ideal candidate has 3+ years of experience in inventory planning and analysis.
RESPONSIBILITIES:
- Partner with D2C Product Marketing Managers to align inventory plans with product launches, seasonal color stories, and assortment strategies. Develop SKU-level inventory plans across D2C channels and markets to support business needs and product availability.
- Own inventory health and replenishment planning for assigned categories and SKUs. Monitor inventory levels, analyze selling trends, and proactively identify risks and opportunities, including potential stockouts, excess inventory, and slow-moving products. Recommend actions to optimize inventory productivity and availability.
- Translate demand forecasts, sales trends, and product insights into SKU-level buy quantities. Execute purchase orders and adjust purchasing recommendations based on evolving demand, inventory availability, and business priorities.
- Maintain accurate inventory and on-order positions to support the Open-to-Buy (OTB) process. Provide bottom-up analysis of inventory needs, upcoming purchases, and potential risks to inform category-level inventory and financial plans.
- Partner with Supply Chain to align inventory requirements with production lead times, minimum order quantities (MOQs), supplier capacity, and shipping timelines. Proactively identify and communicate potential supply constraints.
- Support inventory allocation and distribution across D2C channels and markets, ensuring the right products are available in the right locations at the right time while balancing customer demand and inventory efficiency.
QUALIFICATIONS:
- 3+ years of experience in inventory management, demand planning, merchandise planning or allocation planning within a consumer goods or innovation-driven industry
- Advanced Excel skills and a strong understanding of retail math required.
- Experience with ERP systems (e.g., NetSuite) and demand and inventory planning platforms (e.g., o9, Anaplan, Blue Yonder, or similar tools) is a plus.
- Experience with AI tools or analytics platforms is a plus, especially for forecasting or demand modeling.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into strategic decisions.
- Excellent communication and interpersonal skills; comfortable collaborating with cross-functional teams across operations, supply chain, and marketing.
- Proven ability to thrive in fast-paced, high-growth environments with competing priorities and tight deadlines.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $80,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
Ondo's user research team is small but mighty, and works horizontally across the whole product suite, not inside a single pod. We're hiring a senior quantitative user researcher to build and lead quantitative research across the portfolio.
You'll set your own UXR strategy with minimal guidance, take on the hardest decision-shaping questions whichever team they come from, and answer them with evidence that holds up at scale.
What You'll Do
Own the research intake and quant roadmap. Field research questions from product, design, GTM and leadership. Turn vague asks into answerable questions, decide which need quantitative evidence (and which don't), and prioritize where evidence most reduces risk on our biggest bets.
Answer the big questions before launch. Use MaxDiff and conjoint to show which features, benefits and messages actually drive decisions. Design pre-launch experiments (stimulus tests, matched cohorts, vignettes, threshold studies) with decision rules set before fielding, and pretest instruments with cognitive interviews.
Build measurement and segments that last. Adapt or develop validated scales for trust, perceived security and comprehension, track them across products and markets, and turn our user profiles into statistically validated, sized segments.
Get data you can trust, and connect it to behavior. Design sampling, translation and fraud controls for a global, crypto-native audience, and partner with data science to link survey data with product data.
Evaluate AI-assisted experiences. Design human evaluation for AI-assisted finance features: rubrics, rater reliability, and whether user trust matches how reliable the system actually is.
Be leadership's partner for evidence. Present findings as recommendations with effect sizes, confidence and what would change the call. Give quick, right-sized answers to ad-hoc leadership questions, whether that's existing data, a fast pulse survey or a full study. Set the standards that let PMs and designers run sound lightweight surveys or data-driven validation themselves.
Requirements
7+ years of UX or applied research experience, including at least 5 years leading quantitative studies end to end, from study design through recommendation.
Experience leading quantitative research studies for financial products (e.g., brokerage, trading, banking, payments, wealth or lending).
A self-starter who operates with minimal guidance: you scope ambiguous problems, set your own priorities, and drive studies to a decision.
Deep survey science expertise: sampling and weighting, instrument design, bias control, data-quality screening, and programming in Qualtrics or similar.
Hands-on experience designing and analyzing MaxDiff and/or conjoint studies.
Strong applied statistics: regression, power analysis, and experimental and quasi-experimental design.
Fluency in R or Python for analysis and visualization.
You have an existing AI-assisted research setup, from drafting survey instruments to writing and reviewing analysis code, and you proofread/validate every output with rigor.
A track record of quantitative work that changed a product or business decision, and the ability to explain uncertainty clearly to executives and non-researchers.
Nice to Have
Experience with crypto, onchain or tokenized-asset products.
A master’s or PhD in a quantitative field such as statistics, survey methodology, behavioral economics, or marketing science.
Depth in advanced methods, such as hierarchical Bayes and simulators, psychometric scale development, segmentation, pricing research, or SQL and multilevel modeling.
Experience evaluating AI or LLM-powered products, such as human evaluation design, rubrics or rater reliability.
Research across markets in LATAM, APAC or EMEA, including translating survey instruments.
Responsible AI-native research workflows, such as using LLM tools to speed up instrument design, coding of open-ended responses or analysis.
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Remote - USA
Workplace: Remote
SOLUTIONS ARCHITECT
Our Solutions Architecture team connects business priorities with practical technical solutions, helping customers understand how Chainalysis can support their most important objectives.
In this role, you will provide technical leadership throughout the customer journey. You will turn complex requirements into clear recommendations, help customers envision how our products fit into their operating environment, and guide them toward measurable business outcomes.
As a Solutions Architect, you'll develop a deep understanding of Chainalysis solutions and the problems our customers are trying to solve. You'll explain complex concepts in a clear, compelling way to technical practitioners, business leaders, and executive stakeholders. You'll also build practical, customer-specific solutions that support deployment, integration, adoption, and long-term value.
In this role, you'll:
- Serve as a core member of the account team, partnering closely with Sales, Services, Customer Success, Product, and Engineering.
- Take ownership of customer outcomes across the full lifecycle, from initial discovery and solution design through investigation support, compliance program delivery, deployment, enablement, adoption, and expansion.
- Lead discovery conversations that uncover customer objectives, operational pain points, use cases, technical constraints, and success criteria.
- Translate business and operational needs into clear technical requirements, solution designs, and implementation paths.
- Articulate Chainalysis capabilities in a way that is relevant to each customer's compliance, risk, fraud, investigations, or security environment.
- Create tailored demonstrations, proof-of-value experiences, and technical narratives that show how Chainalysis can address customer priorities.
- Conduct blockchain investigations, deliver compliance and regulatory guidance, and build technical solutions such as notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows.
- Develop AI-assisted workflows that accelerate and automate investigations, analysis, and customer processes, adapted to each customer's operating model, data, controls, and risk framework.
- Design automation that fits into existing compliance, risk, fraud, investigations, or security operations rather than requiring customers to redesign how they work.
- Help customers access and operationalize Chainalysis data through APIs, integrations, and fit-for-purpose technical patterns.
- Provide guidance on solution architecture, API implementation, workflow design, data movement, and integration considerations.
- Drive platform adoption by connecting customer workflows to Chainalysis capabilities and identifying new use cases.
- Identify creative, responsible approaches to difficult customer problems, while balancing speed, scalability, security, maintainability, and measurable impact.
- Build trust through sound technical judgment, clear communication, reliable execution, and a strong understanding of the customer's business.
- Assemble the technical evidence base, including outcome data, consumption metrics, adoption analysis, and expansion signals, that supports quarterly impact reporting and renewal conversations.
- Build customer capability and self-sufficiency rather than creating ongoing dependence on the Solutions Architecture team.
- Own the feedback loop between customers and Product/Engineering, translating field insights and feature requirements into product improvements and bringing those improvements back to customers.
- Act as a trusted advisor to customers, meeting them at their current level of crypto-maturity and partnering with them to advance their understanding, processes, and outcomes.
- Represent Chainalysis at customer meetings, industry events, and conferences.
- Contribute to the wider Solutions Architecture team through reusable assets, knowledge sharing, internal initiatives, and better ways of working.
We're looking for candidates who have:
- Several years of experience in one or more relevant areas, such as financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management.
- Experience making complex technical or operational concepts understandable to different audiences.
- Strong storytelling, presentation, and written communication skills, with the ability to engage both technical teams and executive stakeholders.
- A creative, structured, and investigative approach to solving challenging customer problems.
- Comfort working with technical tools and learning new technologies quickly. Experience with Python or another programming language, SQL, data analysis, notebooks, workflow automation, APIs, integrations, or AI tools is valuable.
- The curiosity and initiative to develop technical depth over time; you do not need to arrive with a complete technical stack, but you should enjoy investigating how things work and building the skills to solve new problems.
- The ability to operate effectively when requirements are ambiguous, information is incomplete, or the best path forward has not yet been defined.
- A collaborative, generous approach to working with others, including a willingness to share knowledge, seek input, and improve team practices.
- A demonstrated focus on measurable customer outcomes, not simply technical activity or product usage.
- An interest in blockchain and a desire to keep building your understanding of the technology, the market, and the customers we serve.
Total Compensation:
• Base Salary Range: $160,000-$185,000
• Offers Commission: 75/25 OTE
• Offers Equity
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Singapore
Workplace: hybrid
Senior Delivery Lead - Singapore
We are looking for an ambitious, experienced Senior Delivery Lead to join our team. At Sokin, we are building a world-class delivery enablement team that can help our teams remove the borders, barriers and burdens from global business.
Delivery Enablement at Sokin is all about striving for best-in-class performance of our teams, providing the right people, tools and processes that allow them to deliver products that drive real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative and who will play a critical role in coaching and supporting our incredible teams into the next phase of their journey and beyond.
About us:
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
The Role
In this role, you will work closely with Product Managers and delivery teams to understand their individual ways of working, including Agile maturity, challenges, and opportunities for improvement.
Partnering with the Head of Delivery, you will help shape and advocate for the Delivery Framework, define and track north star metrics, and provide coaching, mentoring, and guidance to support teams in achieving their goals.
You will proactively identify and remove impediments to fast, high-quality, high-value delivery, collaborating both within Product Engineering and across wider stakeholder groups such as Operations. Where required, you will also take direct ownership and leadership of business‑critical delivery initiatives.
Requirements
·
Experience in payments or fintech, particularly at a company that has run multi-market licensing
· You have a deep understanding of Agile methodologies, frameworks and principles, but most importantly, are able to flexibly adapt these to individual teams and real-world challenges
· You are an excellent communicator with the ability to engage and inspire from individuals with varied roles, backgrounds and seniority levels
· You are experienced in leading and implementing change from both a human and process standpoint, with a wide toolbox of resources to influence and coach effectively
· You have experience leading complex, critical business-impacting projects across multiple teams, able to lead these projects with clarity, calmness and effective stakeholder and team management
· You are an excellent facilitator, confident in leading effective meetings and workshops
· You’re able to identify and analyse trends, impediments and opportunities at both a team and company level, developing potential solutions to support continuous improvement
· You are extremely effective at building relationships and promoting team culture, with the ability to drop into and back out of teams as you coach them through individual challenges and opportunities
· You will have, and promote, a mindset for continuous learning and experimentation to effectively influence change across the business
· You are organised and methodical, able to confidently prioritise your workload and understand where to add value
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Redwood City, CA
WHAT IS BOX?
Box is the market leader for Cloud Content Management and Intelligent Content Management. Our mission is to power how the world works together. Box partners with enterprise organizations across the globe to accelerate their digital transformation by providing a unified platform for secure content management, collaboration, automated workflow, and generative AI integrations. By joining Box, you will have the unique opportunity to help shape the future of intelligent content management for the modern enterprise. Today, Box powers over 115,000+ businesses, including a significant majority of the Fortune 500, who trust our secure platform to protect, govern, and extract value from the entire content lifecycle.
WHY BOX NEEDS YOU
We are looking for a high-energy, proactive, and hands-on leader to join our Technical Accounting and External Reporting team. The ideal candidate thrives in external reporting, technical accounting research, and policy formulation, and possesses excellent verbal and written communication skills. You are a strategic problem solver capable of translating complex accounting guidance into actionable, scalable business solutions in a fast-paced, high-growth environment.
WHAT YOU'LL DO
Technical Research & Accounting Policy:
Evaluate the accounting treatment for complex and non-routine transactions (e.g., debt and equity offerings, strategic investments, M&A, cloud infrastructure commitments, and new product initiatives). Research US GAAP and SEC regulations, draft clear and authoritative technical accounting memorandums, and maintain/update global corporate accounting policies.
External Reporting & SEC Filings:
Prepare, review, and coordinate financial statements and footnote disclosures for external SEC filings, including Form 10-K, Form 10-Q, Form 8-K, Proxy Statements, and other regulatory filings using modern disclosure management tools (e.g., Workiva/Wdesk).
Contract & Commercial Reviews:
Partner cross-functionally with Legal, Sales Operations, and Procurement to review non-standard revenue, vendor, and licensing contracts to identify accounting implications and ensure policy compliance.
Audit Management & Coordination:
Lead technical accounting discussions and coordination for quarterly reviews and annual audits, managing deliverables and relationships with internal and external auditors.
Month-End & Financial Operations:
Prepare and review monthly/quarterly reconciliation schedules, journal entries, and variance analyses for technical accounting areas (e.g., stock-based compensation, leases, capitalized software, debt/equity, and segment reporting).
Cross-Functional Collaboration:
Act as a trusted technical advisor across Controllership, FP&A, Treasury, Tax, Legal, Workplace Services, and Engineering teams.
Process Improvement & AI Automation:
Champion continuous process improvement, leveraging automation tools and AI-driven workflows to streamline reporting cycles and enhance operational efficiency.
SOX Compliance & Internal Controls:
Design, implement, and maintain effective internal controls over financial reporting (SOX 404) for technical accounting and external reporting processes.
WHO YOU ARE
Required Skills & Experience:
4–6+ years of progressive accounting experience, including Big 4 public accounting experience.
Bachelor’s or Master’s degree in Accounting, Finance, or a related field.
Active CPA license (or equivalent).
Strong technical knowledge of US GAAP and SEC reporting regulations.
Proven track record of drafting comprehensive technical accounting memos and disclosures.
Exceptional analytical, problem-solving, project management, and organizational abilities.
Outstanding written and verbal communication skills, with the ability to articulate complex accounting concepts to both financial and non-financial audiences.
Preferred Skills & Experience:
Experience with high-growth SaaS or technology companies.
Proficiency with NetSuite, and modern financial systems/ERP platforms.
Deep familiarity with key standards, including ASC 606 (Revenue Recognition), ASC 842 (Leases), ASC 718 (Stock Compensation), ASC 350-40 (Internal-Use Software), and ASC 230 (Statement of Cash Flows).
Experience with workflow automation and data analytics tools.
BENEFITS & PERKS
Box offers comprehensive, competitive benefits designed to support our employees' health, well-being, and financial future:
Competitive salary, equity incentives, and annual performance bonuses
Comprehensive medical, dental, and vision coverage
401(k) retirement plan
Flexible Paid Time Off (PTO) and company-wide wellness holidays
Parental leave and family planning support
Wellness stipends, continuous learning allowances, and professional development programs
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected status under applicable law. Box is committed to providing reasonable accommodations to applicants and employees with disabilities throughout the recruitment and employment process.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
Based on current business needs, there is no relocation assistance provided for this role.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form https://forms.gle/5W2F6Pe3PsZNsKYp9 (https://forms.gle/5W2F6Pe3PsZNsKYp9). Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here https://bca.lacity.org/fair-chance (https://bca.lacity.org/fair-chance).
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf (https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf).
For details on how we protect your information when you apply, please see our Personnel Privacy Notice:
https://cloud.app.box.com/v/BoxPersonnelPrivacyNotice
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here:
https://cloud.box.com/s/uf7c4w970ds5gpt1dufdk5bw49oym849
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here: https://careers.box.com/en/how-we-hire/ai-in-our-hiring-process/ (https://careers.box.com/en/how-we-hire/ai-in-our-hiring-process/).
#LI-Hybrid
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$118,000
—
$147,500 USD
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰£79,000 - £93,000 + Incentive Awards tied to your performance +
Benefits
About the team:
Our Borrowing (lending) business is growing rapidly across both existing products and with the planned launch of new initiatives. As our lending portfolio grows, our second line of defence Credit Model Validation team is growing with it - and we’re looking for a Credit Model Validation Manager to join us!
Our Credit Model Validation team provides independent oversight and challenge to our model development teams in the first line of defence. We help Monzo grow safely and make sure the models we use are fit for purpose, appropriately governed and deliver good outcomes for our customers. You’ll join our validation squad and provide expert independent validation and oversight across a broad suite of credit models.
This is a generalist role rather than one focused on a particular model type. You’ll work across models used for impairment, capital, stress testing, forecasting and credit decisioning, including IFRS 9 PD, LGD, EAD and economic response models; decision science scorecards and origination PD models; and Net Present Value (NPV) / unit economics models.
Strong data and analytical skills are a must, as is broad expertise in credit risk modelling and model risk management. You’ll have hands-on experience in model validation and/or development within financial services, and be comfortable getting into the data and code to form an independent view across different model types.
Your day-to-day
Leading hands-on independent validation across Monzo’s credit model portfolio - covering models used for IFRS 9 impairment, capital and stress testing, forecasting, credit decisioning and unit economics - and making sure they are fit for purpose, appropriately governed and performing as expected
Reviewing and challenging key model-led credit risk assessments, including impairment adequacy, ICAAP and stress testing, using independent analysis to assess assumptions, limitations and impacts
Developing a deep understanding of Monzo’s credit models and how they are used, and using this to provide impactful input and challenge to model developers and users
Contributing to making model validation more consistent, scalable and technology-enabled - building reusable analytical tools and tests, experimenting with AI-assisted approaches and helping the team embed them safely
Reviewing ongoing model performance monitoring to ensure our lending models perform within our risk thresholds, and providing support to our first line of defence teams when action is required
Performing statistical analyses, model replication and challenger work where appropriate to test assumptions, assess performance and strengthen validation conclusions
Improving and helping to embed our Model Risk Framework, including our policies, standards, model inventory, governance and validation approach. This means making sure we follow up-to-date regulatory expectations and that our processes remain proportionate and relevant as modelling techniques evolve
Writing clear and impactful model validation reports, and presenting the findings and actions in relevant committees
Partnering with colleagues in first line of defence credit strategy, modelling and finance teams - and with wider risk teams across Monzo - to support effective model governance and consistent validation standards across the organisation
You should apply if you:
Have a strong background and practical experience in credit model development and/or validation across a range of model types. You’ll have meaningful experience with IFRS 9 impairment, Internal Ratings Based (IRB) or other capital models, alongside broader exposure to several areas such as stress testing, economic response, forecasting, decision science scorecards or NPV / unit economics modelling
Understand model risk management in practice, including independent validation, model governance, ongoing monitoring, model change and issue management, and how regulatory expectations apply across the model lifecycle
Are impact-driven and want to improve how validation is done, not only complete individual reviews. You can turn repeatable work into practical methods, tools or guidance that improve quality and consistency across the team.
Are curious about AI and automation, and can assess where they add value, the risks they introduce, and the controls and human oversight needed. Experience with AI-assisted analytical or coding tools is useful, but not essential
Are data driven, with strong analytical skills and deep knowledge of statistical techniques for credit and model risk. Strong SQL and Python skills are essential. You can produce clear, reusable and tested code, using collaborative practices such as version control, peer review and documentation. Experience with Tableau, Looker or similar is a plus.
Can assess models in the context of how they are used - including accounting, capital, credit strategy, risk appetite and customer outcomes - and can distinguish technical model performance from the wider risks of relying on the model
Have strong written and verbal communication skills, and are able to articulate problems and solutions using clear and simple language. This is particularly important for breaking down complex issues and priorities to non-experts
Have a track record of building and maintaining trusting relationships with stakeholders at all levels, and can provide effective and respectful challenge
Our technology stack
We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them):
Google Cloud Platform
for all of our analytics infrastructure
dbt
and
BigQuery SQL
for our data modelling and warehousing
Python for data science and machine learning
Go
to write our application code
AWS
for most of our backend infrastructure
The interview process:
Our interview process usually involves up to four main stages via Google Meet:
An initial call with our recruiter
A call with our Senior Model Validation Manager, the hiring manager for the role
A role-specific call with colleagues from our credit modelling and model risk teams. We’ll share a short case study in advance, but you won’t need to submit a written response; we’ll use it to guide the discussion during the interview.
A behavioural interview
🙌 What’s in it for you
💰 £79,000 - £93,000 + Incentive Awards tied to your performance benefits.
📍 This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of
benefits
.
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
We’ll close this role once we have enough applications for the next stage, so please apply as soon as you can - we don’t want you to miss out!
#LI-TK1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Poland; Peru; Latvia; Colombia; Argentina; Romania; Slovenia; Lithuania; South Africa; Czech Republic; Estonia; Hungary; Mexico; Chile; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Consumer team owns the Kraken app experience used by millions of traders and crypto newcomers worldwide, the product that turns someone's first crypto curiosity into a long-term relationship with Kraken. We build the interfaces people actually use to buy, sell, manage their portfolio, and interact with their assets. Our stack is React on web and React Native on mobile, and we ship fast, measure everything, and iterate based on real user behaviour. We work agile, globally distributed, and we care as much about why we build something as how we build it.
We're looking for a world-class Senior Frontend Engineer to join our product-minded engineering team: we care about customer problems, measurable outcomes, frontend craft, and fast iteration. We work across web and mobile surfaces, partner closely with Product, Design, Data, and Platform teams, and use experimentation, observability, and user behaviour to guide what we build next.
THE OPPORTUNITY
- Design, develop, and maintain high-quality consumer-facing features across web (React) and mobile (React Native), owning the full experience from concept to production monitoring.
- Own the full lifecycle of product work, from discovery and technical design through release, monitoring, experimentation, and iteration.
- Drive A/B testing and experimentation strategies forming hypotheses, designing experiments, analysing results, and iterating based on data.
- Partner with Product, Design, Data, and Mobile engineers to create coherent experiences across Kraken’s consumer surfaces.
- Make opinionated technical decisions on framework and architecture choices (we want engineers who have strong views on things like TanStack Router vs Next.js App Router and can back them up with real experience).
- Set the standard for high-quality code — functional correctness, accessibility, performance, and testability are non-negotiables.
- Mentor engineers across seniority levels and contribute to a culture of craft and continuous improvement.
- Lead and collaborate on complex cross-platform initiatives, driving alignment across web and mobile surfaces.
- Stay ahead of the curve on React ecosystem tooling, React Server Components, concurrent features, streaming, and bring those insights back to the team.
- Work AI-natively, we use AI tools across the full SDLC and expect engineers to have a structured, opinionated workflow, not just autocomplete.
WHAT YOU BRING
- 6+ years of professional software development experience with a strong focus on consumer-facing web and/or mobile products.
- Deep expertise in TypeScript and the React ecosystem, you have opinions about state management, data fetching patterns, and component architecture, and you can articulate the trade-offs.
- Production experience with React Native and cross-platform mobile development, including App Store and Google Play release pipelines.
- Experience with Next.js — specifically familiarity with App Router, React Server Components, and the client/server boundary decisions that come with them.
- Hands-on experience with A/B testing, feature flags, and experimentation frameworks (LaunchDarkly, Optimizely, or similar).
- Experience with WebSockets or Server-Sent Events for real-time UI updates.
- Strong testing culture Jest, React Testing Library, Playwright or Cypress, and the judgement to know when to use each.
- Familiarity with modern build tooling (Vite, Webpack, CI/CD pipelines) and performance profiling.
- Experience in fintech, crypto, payments, or other high-trust consumer products where correctness and user confidence matter.
- Strong written and verbal English, you can write a clear RFC, give direct feedback in a PR review, and explain a technical trade-off to a non-technical stakeholder.
- An active AI-assisted development workflow, Cursor, Claude Code, Copilot, or equivalent with the engineering rigour to review and own what gets produced.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
Deliveroo for Work (DfW) is on a mission to deliver amazing experiences in the workplace and improve employee wellbeing. We bring the neighbourhood to your office, partnering with over 20,000 companies across Europe and the Middle East, simplifying the way they fund food for their employees and clients. The growth opportunity within this region remains huge, with 2026 being a crucial year to scale the business. Find out more about DfW and the services we provide here:
https://work.deliveroo.ae/
The Role
The Corporate Account Manager role is an integral part of our B2B team in the UAE, with the primary responsibility of managing, retaining, and upselling a portfolio of corporate clients. This role will predominantly focus on building relationships with senior corporate stakeholders across mid-market clients, and will suit a highly organised and collaborative individual who prides themselves on delivering an exceptional level of service for their accounts.
What You’ll Be Doing
Setting up meetings and video calls with corporate POCs to review their spend, while pitching new use-cases, upselling and cross-selling accounts wherever possible.
Hitting assigned monthly KPIs, including meetings, GOV, and MAUs.
Providing account support wherever required, such as sharing order reports, finding solutions for minor technical issues, and supporting with organising client events.
Utilising Salesforce, Google Sheets, Looker, and AI tools to track, report, and present to leadership on performance and growth strategies.
Assisting with ad hoc tasks that fall under DfW’s scope, such as attending trade events, assisting with marketing activations, partnerships with the restaurant team, and chasing client payments.
Requirements
Excellent verbal and written communication skills in English are a must; Arabic is a plus
3+ years of B2B account management experience, with a demonstrated track record of growing a portfolio through a consultative and data-driven approach
Based in Dubai
Highly proficient in using Salesforce and Google Sheets/Slides
Highly proactive, quick learner, team player, and thrives within a fast-paced startup environment
Bachelor's degree preferred
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here, you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Manager, Business Development, you won’t just manage a pipeline—you’ll be the strategic engine driving Docebo’s next era of global growth in the AI-powered learning space. You will mentor, champion, and inspire an ambitious team of outbound pioneers, transforming aggressive targets into collective victories and career-defining milestones. Partnering shoulder-to-shoulder with sales, marketing, and executive leadership, you’ll architect modern engagement playbooks that open doors to premier global brands. If you’re energized by the thrill of coaching rising stars, challenging conventions, and making an indelible mark on an industry leader, this is your launchpad.
⚡ THE DAY-TO-DAY
- Coach & Inspire the Team: Guide, mentor, and elevate a high-performing team of Business Development Representatives, fostering an inclusive, collaborative culture where continuous learning and shared wins thrive.
- Architect the Growth Engine: Design and execute high-converting outbound business development strategies that captivate prospective enterprise buyers, unlock new market territories, and accelerate revenue pipeline.
- Forge Cross-Functional Alliances: Collaborate in lockstep with Sales, Marketing, and Product teams to align go-to-market initiatives and engineer seamless, high-converting lead handoffs.
- Decipher the Data: Dive deep into team analytics—from lead generation volume and conversion velocities to bottom-line revenue impact—leveraging actionable data to pivot tactics and drive decisions.
- Champion Strategic Relationships: Cultivate lasting rapport with key executive prospects, partners, and internal stakeholders, serving as an executive sponsor for high-value enterprise pursuits.
- Relentlessly Elevate Processes: Identify workflow bottlenecks, deploy modern sales enablement tools, and embed scalable operational best practices that supercharge day-to-day team efficiency.
🦸 YOUR SUPERPOWERS
- Proven Leadership Prowess: 6+ years of relevant experience in business development, highlighted by a track record of successfully leading, coaching, and developing high-performing teams in a dynamic SaaS environment.
- Target-Crushing Track Record: A proven history of consistently meeting and exceeding ambitious pipeline generation and revenue targets while inspiring teams to achieve their personal best.
- Sales Tech Mastery: High proficiency with modern sales enablement tools, including Salesforce, Gong, and LinkedIn Sales Navigator.
- Sharp Analytical Acumen: Natural fluency with pipeline metrics and data, with the proven ability to track team performance and translate analytics into winning tactical adjustments.
- World-Class Communication: Exceptional interpersonal, coaching, and stakeholder-management skills, capable of building rapport with C-level prospects and motivating teams across the organization.
- Empathetic Leadership: A servant-leader mindset dedicated to nurturing an inclusive, high-trust environment where every team member is empowered to bring their unique strengths to work.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: London, England; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Cx App Foundations is a platform organisation within our global Cx organisation. It provides shared consumer foundations and platform capabilities used by engineering teams across Wolt, DoorDash, and Deliveroo. Within this organisation, the Velocity team owns the paved road for consumer app development across mobile and web: shared SDKs and client foundations, integration patterns and multi-brand customisation, migration playbooks and reference implementations, and developer tooling that makes building on shared foundations fast and safe. Our mission is to reduce the cost, time, and risk of building consumer experiences across platforms and brands. Product teams own customer-facing experiences; our job is to make sure they can spend their time on delivering delightful experiences. The team is AI-native: AI is a default part of how we design, build, and ship software.
About the Role
As the Engineering Manager, you will lead a team of experienced engineers across mobile and web, collaborating closely with product teams, design, and adjacent platform organisations across three brands. Your primary responsibility will be owning the team's roadmap and delivery of shared client foundations, and driving their adoption across the organisation, so that product teams ship delightful customer experiences without rebuilding the foundations under them. You will be a key player in keeping the team's operating model healthy: clear intake from stakeholders, predictable delivery, and support expectations that keep the platform from drifting into a general escalation queue. You will also guide architectural and system design decisions with your tech leads. You will stay hands-on: contributing code, reviews, and prototypes alongside the team is part of the job. This role is ideal for a leader who has run platforms, SDKs, or shared services for other engineering teams, communicates clearly across brands and time zones, and wants their impact measured through what other teams achieve with the foundations you ship.
Location: London, UK. This is a hybrid role, with 3 days a week in the office.
What you'll be doing
Own the platform roadmap - the shared SDKs, client foundations, and developer tooling the team ships - and sequence it against the migration and adoption goals of the three brands
Drive adoption of the shared foundations by partnering with product teams, running onboarding and rollout support, and making the supported path the easiest path
Lead, coach, and grow experienced mobile and web engineers, keeping growth conversations, calibration, and feedback loops running
Keep the team's operating model healthy: clear intake (stakeholder management, shared-platform, product-specific, or exception work), supported capabilities with entry criteria and support expectations, and predictable delivery
Guide architectural and system design decisions for client foundations that three brands and multiple app platforms depend on
Stay hands-on by contributing code and reviews alongside the team, and champion AI-native development practices
Grow the team through hiring
What You’ll Need to Thrive
You have 3+ years of experience managing engineers, including a team with senior engineers
You have a solid background (5+ years) in mobile or web engineering, with enough technical depth to hold your own in architecture discussions about client foundations
You use AI tooling fluently in your day-to-day work and stay close to the code
You have run a platform, SDK, or shared service that other teams depend on, and know how to treat internal customers as customers
You work across boundaries naturally: product teams, design, other platform organisations, data/analytics and stakeholders in other locations and time zones
You hold a high bar for engineering quality and can navigate production incidents and release tradeoffs with calm structure
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the API Product Lead at Harvey, you'll own the strategy, roadmap, and execution for Harvey's APIs: the way law firms and in-house legal teams integrate with and build on top of Harvey’s platform.
You'll turn customer demand into a product that customers can adopt, build on, and capture value from. You'll balance new capabilities against the reliability, security, and scale that production builds on Harvey require.
WHAT YOU'LL DO
You'll define and drive the product vision and roadmap for Harvey's APIs, aligned with company strategy and grounded in evidence from customers, usage data, and the market. You'll work closely with engineering, solutions architects, and go-to-market teams to ship, and you'll own the outcomes: adoption and production usage.
Day to day, you will own planning, prioritization, and roadmapping. You'll make and communicate crisp prioritization decisions, balancing new capabilities against reliability, performance, and security. You'll define the metrics that matter, including who is building on Harvey, what they are building, how much they use, and hold the team accountable to them. You'll be the connective tissue between customers building on Harvey, the teams who support them, and engineering, and you'll raise the product bar through rigorous specs, reviews, and decision-making.
WHAT YOU HAVE
7+ years of product management experience shipping and scaling software platforms in a production environment, with a track record of measurable impact
Experience owning APIs or developer platforms end to end, from design and documentation through adoption and monetization
Strong ability to translate ambiguous problems and deep customer needs into clear strategy, crisp requirements, and prioritized roadmaps
Fluency working with engineering on technical trade-offs, and comfort with API design, authentication and access control, rate limits, and usage metering at a level sufficient to make informed decisions
Excellent analytical skills, with the ability to define metrics and use data to guide decisions
Outstanding written and verbal communication, and a demonstrated ability to influence and align stakeholders across product, engineering, and go-to-market
A high bar for quality, strong product judgment, and a "spidey sense" for where a developer or customer experience could break down
COMPENSATION
$213,600 - $300,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As a Staff Product Manager for AI Security, you will be the strategic product leader responsible for defining and executing the product vision and roadmap to secure agentic AI capabilities, autonomous workflows, and generative AI integrations across the Box Intelligent Content Management platform. As enterprise AI evolves from single-prompt interactions to multi-agent architectures and autonomous agentic workflows, securing enterprise content against novel AI threats is a top priority for CISOs and security leaders worldwide — and existential to Box's mission.
In this high-impact individual contributor role, you will build and scale defense mechanisms for both Box's native agentic capabilities — including Box Agent — and external integrations connecting third-party agents and foundation models via Model Context Protocol (MCP) and enterprise APIs. You will partner closely with world-class AI/ML engineers, security architects, red-team researchers, and corporate security teams to translate the bleeding edge of AI threat intelligence into robust, scalable platform guardrails and enterprise security controls.
WHAT YOU'LL DO
You will define and execute the product strategy, technical vision, and roadmap for AI Security and Agentic Guardrails across Box AI, Box Shield, and the broader Box platform ecosystem.
You will build agent guardrail frameworks and policy engines to monitor, evaluate, and constrain autonomous agent behaviors across Box Agent, custom workflow agents, and external model integrations.
You will secure agentic connectivity powered by Model Context Protocol (MCP) and third-party AI APIs, establishing strict authentication, context boundary isolation, dynamic permissioning, and secure tool execution.
You will architect multi-layered defenses against advanced AI threats, including direct and indirect prompt injection, jailbreaking, training data extraction, system prompt leakage, and coordinated agentic attack swarms.
You will partner with Engineering, Applied AI/ML Research, Security Architecture, and UX Design to deliver low-latency, enterprise-grade AI security controls that preserve developer velocity and user experience.
You will drive key business and security efficacy metrics, including guardrail evaluation accuracy, prompt injection prevention rates, MCP integration adoption, and Shield / Enterprise Plus security revenue growth.
You will collaborate with Product Marketing, Sales, Customer Success, and Compliance to lead GTM strategy and position Box as the gold standard in safe, trusted Enterprise Agentic AI.
You will engage directly with enterprise customers, AI security working groups, and industry analysts to anticipate evolving AI attack vectors, validate product requirements, and guide industry best practices.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You have 8+ years of product management experience building and scaling enterprise B2B SaaS security products, cybersecurity platforms, cloud security solutions, or AI/ML infrastructure platforms.
You bring deep domain expertise in AI/ML security, LLM application security (e.g., OWASP Top 10 for LLM Applications), prompt injection defense, agentic guardrail frameworks, or model alignment and safety systems.
You have a proven track record developing product strategies around agentic architectures, multi-agent coordination, tool-use and function-calling security, or model integration protocols such as Model Context Protocol (MCP).
You have a strong understanding of emerging threat vectors targeting autonomous AI systems, including multi-turn adversarial attacks, indirect injection via ingested content, and coordinated agentic attack swarms.
You have the technical acumen to partner with AI/ML research and engineering leaders on vector embeddings, semantic evaluation models, LLM latency trade-offs, API gateway security, and zero-trust data access control.
You have exceptional analytical capability to define guardrail telemetry, track threat mitigation efficacy, and balance strict safety barriers with responsive AI interactions, along with proven executive presence to influence C-level security leaders and align cross-functional stakeholders.
Preferred Skills
Experience working with frontier AI/LLM models, prompt evaluation frameworks, red-teaming AI systems, or developing real-time guardrail runtime libraries (e.g., NeMo Guardrails, Llama Guard, or proprietary guardrail pipelines).
Hands-on familiarity with MCP (Model Context Protocol), agent orchestration frameworks, or semantic router architectures.
Familiarity with enterprise compliance standards, zero-trust architectures, data loss prevention (DLP), or AI governance frameworks (e.g., NIST AI RMF, ISO 42001).
Technical background with a Bachelor's or Master's degree in Computer Science, Cybersecurity, Artificial Intelligence, Engineering, or equivalent practical experience.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$217,000
—
$271,000 USD
Location: France; Germany (remote); Spain
Workplace: Remote
OUR VISION
We aim to become the most beloved financial Operating System for French SMEs and Accounting Firms — and soon, European ones.
We help entrepreneurs get rid of time-consuming accounting and financial tasks while giving them access to the information they need to make better decisions for their business.
ABOUT US
Pennylane is one of the fastest-growing Fintechs in France — and soon in Europe.
In five years, we have:
- 💻 Built a groundbreaking accounting and financial platform for SMEs and accounting firms
- 💰 Raised €225 million from leading investors, including Sequoia
- 👨👩👧👦 Grown from 7 co-founders to more than 850 Pennylaners
- 🌍 Built an international and remote-friendly environment with more than 25 nationalities
- 🤝 Earned the trust of thousands of customers and accounting firms
- 🚀 Reached more than 700,000 SMEs and 4,500 accounting firms in France
WHY THIS POSITION IS CRITICAL TO OUR MISSION
At Pennylane, Product is at the heart of how we create value for our customers.
We are now making a major bet on AI: not only to automate existing workflows, but also to fundamentally change how people interact with their financial software and extend what the product can do.
Our AI ecosystem is being built across several complementary layers:
- A shared AI platform, or “harness”, that provides the foundations required to run reliable agents: context, memory, tools, skills, loops, guardrails and observability
- Studio Coworker, a conversational product experience that helps users analyse information and take action inside Pennylane
- Autopilot, which automates accounting and financial workflows to reduce manual data entry
- Studio Builder, the product you will own, enabling users to build and deploy personalised apps, automations and agents on top of Pennylane
Studio Builder is our most ambitious AI product initiative.
The idea is simple but powerful: give customers the ability to extend Pennylane according to their own needs, without requiring them to build everything from scratch. Users should be able to describe what they want to achieve and rely on AI to create, configure and deploy the right experience directly within Pennylane.
This could unlock a new way to use financial software: more personalised, more extensible and increasingly capable of adapting to every company’s specific workflows.
As Senior Product Manager, AI, you will shape this product from the ground up. You will define the vision, understand where AI can create genuine customer value and turn a highly complex technical ambition into a simple, useful and scalable product experience.
You will join one of the key teams shaping the future of Pennylane.
You can also read more about Pennylane’s position at the intersection of AI, accounting and financial software in The New York Times https://www.nytimes.com/2026/10/23/business/dealbook/pennylane-ai-accounting-france.html.
WHAT YOU WILL OWN
THE VISION AND STRATEGY FOR STUDIO BUILDER
You will define how Studio Builder should help customers create, personalise and extend Pennylane.
You will identify the most valuable use cases, understand where customers struggle today and establish a clear product strategy that balances ambition, usability and technical feasibility.
THE END-TO-END BUILDING EXPERIENCE
You will own the experience through which customers:
- Define what they want to build
- Configure the relevant data, context, tools and actions
- Test and iterate on their app, automation or agent
- Deploy it within Pennylane
- Monitor its usage and improve it over time
THE FOUNDATIONS OF AN EXTENSIBLE AI PRODUCT
You will work closely with the AI platform team to ensure that Studio Builder makes the underlying capabilities of Pennylane accessible and useful to customers.
This includes thinking deeply about how users interact with:
- Context and memory
- Tools and skills
- Agent loops and workflows
- Guardrails and permissions
- Reliability and observability
- Deployment and iteration
A CLEAR PRODUCT OUTCOME
You will define the metrics that matter and establish how we measure success.
Depending on the stage of the product, this may include:
- Activation and adoption of Studio Builder
- Number and quality of apps, automations or agents created
- Successful deployment and repeated usage
- Customer value generated through personalised workflows
- Reliability, trust and user satisfaction
- Expansion of Pennylane’s product capabilities through customer-built experiences
HOW YOU WILL CONTRIBUTE AS A PRODUCT MANAGER
You will work in a highly collaborative environment with Engineering, Product Design, AI specialists and other Product Managers.
You will:
- Lead continuous discovery with SMEs, accountants and internal users
- Turn complex customer problems into clear product opportunities
- Define the product vision, strategy, roadmap and OKRs
- Explore and validate new ideas through prototypes, experiments and MVPs
- Work closely with engineers and designers from problem discovery through implementation and iteration
- Make AI concepts understandable and valuable for non-technical users
- Build strong product narratives and communicate them clearly to customers, stakeholders and leadership
- Balance long-term product ambition with pragmatic, incremental delivery
- Collaborate with the teams building the shared AI platform, Studio Coworker and Autopilot
- Develop strong product principles for building AI-powered experiences at Pennylane
- Measure the impact of what you ship and use those learnings to guide future decisions
- Influence without authority across a complex, fast-growing organisation
This is a hands-on product role. You will not only define what should be built — you will actively explore, prototype, test and help make the product tangible.
You will also have the opportunity to shape how Product at Pennylane approaches AI: how we build AI products, how we explain their value and how we create experiences that customers can trust.
WHAT YOU CAN EXPECT DURING YOUR FIRST MONTHS
WITHIN ONE MONTH
- You will learn about Pennylane, our customers, our product and our vision during onboarding
- You will build a strong understanding of the accounting and financial workflows we support
- You will familiarise yourself with our AI ecosystem, including the shared AI platform, Studio Coworker, Autopilot and Studio Builder
- You will meet key stakeholders across Product, Engineering, Design and AI
- You will speak with customers and internal users to understand the problems Studio Builder should solve
- You will develop an initial view of the product opportunity and its main risks
WITHIN THREE MONTHS
- You will have defined a clear view of the most important customer problems and use cases
- You will have contributed to or shaped the Studio Builder product strategy
- You will have identified the first key opportunities and product bets
- You will have worked with Engineering and Design on initial prototypes or MVPs
- You will have established the first product metrics and discovery routines
- You will have started building strong relationships with the teams working on the wider AI ecosystem
WITHIN SIX MONTHS
- You will be autonomous in defining and steering the Studio Builder roadmap
- You will have shipped meaningful product improvements or a major product milestone
- You will have created a strong understanding of what drives adoption, value and trust in the product
- You will have established a clear and repeatable approach to building AI-powered product experiences
- You will have influenced how other teams think about and use AI capabilities across Pennylane
AND BEYOND
As Studio Builder scales, you will have the opportunity to:
- Shape a new product category within Pennylane
- Expand the platform to support increasingly advanced customer-built experiences
- Influence the broader AI product strategy
- Help establish product principles, methods and best practices for AI at Pennylane
- Mentor other Product Managers and contribute to the growth of our Product organisation
- Grow towards a broader product leadership role or continue developing as a senior individual contributor
WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER?
🏢 You can work remotely from anywhere in Europe, as long as your contract allows you to.
📈 You will receive company shares to enjoy a piece of the success story you are building with us.
🏡 You will have a budget to improve your home workspace, as well as a monthly allowance to work from a coworking space.
⛹️ Through our partner Gymlib, you will have access to 8,000 fitness spaces in Europe and more than 300 wellness activities.
🇬🇧 You will have access to Busuu to improve your English or French.
💻 You will receive the latest Apple equipment.
🎉 You will be part of a vibrant social community, with sports activities, afterworks, company seminars and regular opportunities to spend time together.
And if you are based in France:
🏢 You can work from home, from a coworking space or from our office in central Paris.
🏝 You will receive 10 additional days off on top of the standard 25 days.
🍜 You will receive lunch credits through a Swile card.
🏥 You will benefit from Alan Blue healthcare coverage for yourself and your family.
We are working on providing these additional benefits to people based outside France as well, but the details may vary depending on the country and contract.
WHAT DOES THE RECRUITMENT PROCESS LOOK LIKE?
- You will first have a general conversation with a Talent Acquisition Manager — 45 minutes
- You will then speak with a member of the Product team to discuss your experience and assess your fit with our Product culture — 45 minutes
- You will complete a live case study focused on an AI or product-building problem with members of the Product and Engineering teams — 1 hour 15 minutes
- You will have a final conversation with Product leadership — 60 minutes
We move fast. You can expect the recruitment process to take between 15 and 25 days in total.
WHO ARE WE LOOKING FOR?
- Proven experience as a Product Manager working on AI-powered products, developer tools, platforms, workflow automation, SaaS or other complex B2B products
- Experience taking a product or product area from 0 to 1, with the ability to turn an ambitious vision into a concrete and focused roadmap
- Strong understanding of how AI products are built and used, including experience with concepts such as agents, LLM-powered workflows, tools, context, memory, evaluation or guardrails
- Excellent product sense and a strong ability to identify where AI can create genuine user value — rather than simply adding AI for its own sake
- A hands-on and pragmatic mindset: you are comfortable prototyping, testing ideas, analysing data and working closely with engineers and designers
- Strong user research skills and the ability to build conviction through direct conversations with customers
- Excellent communication skills: you can explain complex technical topics simply and create a compelling product narrative
- Strong strategic thinking combined with a bias towards action and delivery
- Ability to work effectively in ambiguity and navigate complex technical, organisational and customer problems
- Ability to influence without authority and build alignment across Product, Engineering, Design and leadership
- A strong interest in the future of software, automation and extensible product platforms
- Experience in fintech, accounting or financial software is not required, as long as you are curious about our industry and comfortable with complexity
- French is not mandatory, but it would be a strong advantage
- Nice to have: experience with agent platforms, developer ecosystems, low-code/no-code tools, workflow automation, open platforms or product-led growth
This role is for you if you want to build a new kind of product — one that allows customers to extend their financial software through AI and helps define how AI products should be built at scale.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
leadBudapest, Hungary
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