Location: Limassol, Cyprus
About Our Client
Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment.
Job Description
Role Purpose
The Training & Quality Assurance Manager is responsible for designing, implementing, and continuously improving a standardized onboarding, training, and quality assurance framework across the Customer Group. The role ensures all team members, regardless of function, location, or manager, receive consistent knowledge, training, and performance support, enabling them to deliver exceptional customer experiences and perform effectively from day one.
This role serves as the central owner of Customer Group knowledge management, onboarding standards, training effectiveness, and quality assurance, ensuring alignment across Customer Service, Sales, Customer Success, Payments, Operations, Client Resolution, and other Customer Group functions.
Why This Role Exists
The Training & Quality Assurance Manager ensures every employee within the Customer Group receives a consistent onboarding experience, standardized knowledge, and ongoing development support. The role reduces dependence on individual managers for training quality, accelerates employee productivity, improves customer outcomes, and creates a scalable framework that supports growth across multiple markets and functions.
Key Responsibilities
Training & Onboarding
Design and maintain a comprehensive Customer Group onboarding program for all new joiners.
Develop structured learning paths tailored to different roles and functions.
Deliver onboarding sessions directly or coordinate subject matter experts to provide training.
Create and maintain onboarding schedules, certification requirements, and learning assessments.
Ensure all employees receive consistent training regardless of location or department.
Measure onboarding effectiveness and continuously improve training content based on feedback and performance outcomes.
Learning & Development
Own and maintain training curricula covering:
Company overview, vision, values, and organizational structure.
Customer Group operating model and team responsibilities.
Products, services, and client proposition.
Internal systems and tools.
Policies and procedures.
Regulatory and compliance requirements.
Sales methodologies and customer acquisition approaches.
Service excellence standards.
Customer communication best practices.
Customer lifecycle management.
Escalation and issue resolution processes.
Information security and data protection requirements.
Knowledge Management
Create and maintain a central knowledge repository.
Ensure training materials, SOPs, policies, and process documentation remain current and accessible.
Establish documentation standards across the Customer Group.
Partner with functional leaders to capture and document business knowledge.
Drive knowledge-sharing initiatives across teams and regions.
Quality Assurance
Design and manage a Customer Group quality assurance framework.
Establish quality standards and assessment criteria across customer-facing functions.
Conduct regular quality reviews of customer interactions, processes, and adherence to standards.
Identify knowledge gaps, coaching opportunities, and process improvement areas.
Provide quality trends, insights, and recommendations to management.
Work with team leaders to ensure quality findings are translated into coaching and development plans.
Performance & Continuous Improvement
Track training effectiveness through performance metrics, quality results, certification outcomes, and employee feedback.
Analyze onboarding and quality data to identify trends and improvement opportunities.
Recommend process enhancements to improve customer experience and employee performance.
Support change management initiatives and ensure training readiness for new products, processes, and systems.
Promote a culture of continuous learning and operational excellence across the Customer Group.
Key Stakeholder Relationships
Customer Service Leadership
Sales Leadership
Customer Success Teams
Payments Teams
Operations Teams
Client Resolution Teams
Compliance & Risk
HR & Talent Acquisition
Product & Technology Teams
Success Measures (KPIs)
New joiner onboarding completion rate.
New hire time-to-productivity.
Certification and assessment pass rates.
Quality Assurance scores.
SOP and knowledge base adoption rates.
Reduction in knowledge-related errors and escalations.
Training satisfaction scores.
Improvement in customer experience and service quality metrics.
Training content accuracy and currency.
Key Requirements
Skills & Experience
Essential
2+ years' experience in Training, Learning & Development, Quality Assurance, Customer Operations, or a related role.
Experience within Financial Services and/or FinTech environments.
Experience designing and delivering structured onboarding and training programs.
Experience developing learning content, SOPs, and knowledge management frameworks.
Strong facilitation and presentation skills.
Experience conducting quality assessments and coaching programs.
Strong stakeholder management and influencing abilities.
Excellent written and verbal communication skills.
Data-driven mindset with the ability to translate insights into actions.
Preferred
Experience within Financial Services, Payments, FinTech, or Customer Operations environments.
Knowledge of contact center, customer service, sales, and customer success functions.
Experience with Learning Management Systems (LMS) and knowledge management platforms.
Process improvement or operational excellence experience.
Key Competencies
Customer Centricity
Learning Agility
Coaching & Development
Process Excellence
Attention to Detail
Communication & Influencing
Collaboration
Analytical Thinking
Continuous Improvement Mindset
Accountability & Ownership
Equal Opportunity
All applicant information will be handled confidentially in accordance with applicable equal employment opportunity guidelines.
Location: Berlin, Germany
About the Company
Our client is the largest go-to-market company in the DACH region. They work with high ownership and a fast pace, and they look for people who don't wait to be told what to do, but see where things are on fire and step in.
At our client you get real responsibility early and build things that carry the company
Grown to over €5M ARR in about 2 years, profitable, bootstrapped and with 200+ B2B clients.
Small team with direct access to the founders. If you have a good idea, you implement it yourself.
They grow fast enough that responsibility keeps opening up, and they prefer to fill it internally.
About the Job
Conceive and design ad creatives and landing pages for B2B clients and translate positioning and offers into
designs that perform.
Design digital creatives and landing pages for clients scaling big budgets.
Real digital design in Figma, not Canva templates.
Full creative ownership of design, story and messaging for entire client accounts.
Direct performance feedback. You see right away what works and iterate fast.
The Role
Creatives and landing pages. From hook and message to the finished design in Figma, for Google, Microsoft, Meta and LinkedIn.
Creative strategy. Develops the strategy for new campaigns and joins the strategy meetings.
Several clients in parallel, with clear expectations on output.
Berlin, 3+2 hybrid · (first month fully on site)· Google, Microsoft, Meta and LinkedIn · B2B performance.
Requirements
Must-Haves
Portfolio with own digital designs, e.g. ad creatives, landing pages or web design
Confident in Figma or professional design tools
Experience with performance creatives for paid social or paid search, backed by numbers such as CTR, CPL or creative tests
Ownership and drive, delivers independently and at a high pace
Fluent in German
Should-Haves
(Most should be met)
Understands B2B target groups and translates positioning and offers into designs
Experience with Meta Ads and LinkedIn Ads creatives
Structured creative testing with hypothesis, variants and evaluation
Handles several clients in parallel
Nice-to-Haves
Agency background
Motion design or video editing, e.g. After Effects or Premiere
Uses AI tools for image, video or copy production
Experience with copywriting or Webflow
Benefits
Coaching program with 1:1s from day one
Deutschlandticket and Urban Sports Club M
MacBook and a dedicated desk in the office
Dinner when it gets late (from 7 pm)
Regular team events and team evenings
Location: Brazil; Mexico; Colombia; Argentina; Peru; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is an innovative AI-driven marketing and business automation firm dedicated to scaling local service and retail brands. The team builds end-to-end systems that integrate content engines, AI voice agents, and CRM automation to drive revenue while reducing operational overhead. By combining human strategy with machine efficiency, they provide transparency through data-verified results and managed marketing packages that include SEO, reputation management, and high-volume social media production.
Operating as a transparent, growth-oriented partner, the company focuses on delivering measurable impact for multi-location businesses, home services, and professional practitioners. The culture is built on a "product-first" mentality, prioritizing technical excellence, 24/7 support, and honest, results-based reporting. Candidates joining this fast-paced environment will work at the intersection of generative AI and business efficiency, helping to deploy cutting-edge tools that redefine how modern businesses capture and convert leads in an AI-first search landscape.
Job Summary
We are seeking a high-performing, results-driven Sales Professional to take full ownership of the revenue engine for a fast-growing AI-powered marketing and automation agency. This is a "player-coach" style role where you will be the primary closer for our done-for-you marketing services, helping local businesses (Home Services, Dental/Med Spas, Professional Services) scale through cutting-edge automation. If you are a GoHighLevel power user who thrives on closing deals and wants a clear path toward leading a sales organization, this is your opportunity to join an agile team at the ground floor.
Key Responsibilities
Execute full-cycle sales, from initial prospecting and cold calling (40–60 calls/day) to booking and running live demos.
Act as the primary closer for tiered marketing and automation packages ranging from $495 to $3,997/month.
Manage the entire sales pipeline within GoHighLevel (GHL), ensuring lead funnels are optimized and followed up on promptly.
Translate complex marketing automation solutions into clear, value-based pitches for local business owners.
Upsell existing clients into higher-tier service packages as they see initial success.
Collaborate directly with the Founder to refine the sales script, lead acquisition strategy, and market positioning.
Requirements
Proven track record as a Closer: You must demonstrate a high close rate and a "hunter" mentality.
GHL Expert: Deep familiarity with GoHighLevel and marketing automation tools is non-negotiable; you must be ready to hit the ground running without technical training.
Fluent English: Excellent verbal and written communication skills are required to build trust with US-based business owners.
High Volume Capacity: Comfort and experience with high-volume outbound calling and managing a busy demo calendar.
Self-Starter: Ability to work independently in a remote environment with minimal oversight.
Nice-to-Have
Bilingual (English/Spanish): Highly preferred as the team looks to expand into Spanish-speaking markets.
Agency Experience: Prior experience selling marketing services, SEO, or lead generation is a significant plus.
Benefits
💰 Competitive base salary plus uncapped commission
📈 Significant residual income (15% ongoing) for long-term wealth building
🌎 100% remote work environment
🚀 Opportunity to grow into a Sales Leadership role as the team scales
🛠️ Strong backend support—buildouts and admin are handled by a dedicated partner company, allowing you to focus purely on selling
🎯 Performance-based incentives and negotiable compensation structures
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.
This is a full time role that can be held from our New York City hub or San Francisco hub. Our team is targeting a late January to February 2027 start date.
What you'll do at Figma:
Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
Manage inbound billing requests (such as processing renewals and changing payment term/method)
Close targeted outbound account renewals
Qualify and handle inbound sales requests
Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products
We’d love to hear from you if you have:
Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
Strong technical aptitude with ability to learn new products, processes, and policies as we go
Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
Exposure to or interest in product development and web-based collaborative tools
While it’s not required, it’s an added plus if you also have:
B2B SaaS experience
Customer-facing Sales/Support experience
Multilingual (Spanish or Portuguese)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Hourly Base Pay Range:
$26.96
—
$26.96 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
* Own outbound prospecting and pipeline creation for a defined set of accounts. * Research target accounts and decision-makers using tools like ZoomInfo and LinkedIn Sales Navigator.
Lead the creative vision and execution across Paid Social channels, ensuring design excellence, platform relevance, and brand consistency across all creative assets. Stay informed on performance and testing results, applying learnings to generate creative hypotheses, inform future assets, and proactively develop new creative tests.
Lead art direction for organic social content, ensuring cultural relevance, platform fluency, and brand consistency across every asset. Partner directly with Social leadership to concept and execute work, taking ideas from concept through final execution.
Location: Mexico
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.
About the Client
Our client helps high-achieving men rebuild their lives from the inside out, marriage, family, identity, and purpose.
They have an established content engine and a large existing audience across social platforms, with hundreds of long-form videos and a deep library of short-form content, client testimonials, VSLs, and organic content continually being produced and tested. They’re looking for a Meta Media Buyer who can turn that creative engine into predictable, scalable customer acquisition.
About the Role
Paid acquisition is a major growth channel for our client, and we need a dedicated owner of our Meta advertising.
This is not a general digital marketing position, and it is not a role for someone who simply launches campaigns and checks Ads Manager once a day. You will own Meta campaign execution and optimization end to end: campaign structure,
budgets, testing, creative performance, audiences, tracking, lead quality, and scaling. You’ll work closely with our organic and creative teams. When content breaks out organically, you should know how to test it as paid creative. When an ad works, you should understand why it works and be able to tell the creative team what we need more of. Ultimately, your job is not to generate cheap clicks or leads. Your job is to help us acquire qualified prospects and customers at economics that allow us to scale.
Responsibilities
1. Meta Campaign Management
Own day-to-day execution across Facebook and Instagram advertising through Meta Ads Manager.
Build, launch, manage, and optimize campaigns across the customer acquisition funnel.
Manage campaign structure, budgets, bidding, audiences, placements, optimization events, and spend allocation.
Monitor account performance consistently and make informed adjustments rather than allowing declining campaigns to run unchecked.
Maintain clean campaign structures and naming conventions so the account remains organized, understandable, and scalable.
2. Performance & Budget Optimization
Own the numbers behind paid acquisition.
Monitor and analyze the metrics that matter, including CPM, CTR, CPC, CPL, cost per booked call, CAC, conversion rates, lead quality, spend, and revenue performance.
Understand where performance is breaking down. A rising CAC does not automatically mean the audience is the problem, and a low CPL does not automatically mean the campaign is successful.
Follow the lead beyond Meta. Work with our sales team to understand whether campaigns are generating qualified applications, booked calls, show-ups, and customers — not simply form submissions.
Identify where additional budget can be deployed profitably and where spend needs to be reduced or redirected.
3. Creative Testing & Analysis
Develop and maintain a structured testing system for hooks, angles, messaging, formats, offers, CTAs, and creative concepts.
Analyze creative performance and identify patterns across winning and losing ads.
Be able to explain more than “this ad has the lowest CPL.” We want someone who can identify why an angle is resonating, which hooks are producing qualified prospects, what is losing effectiveness, and what should be created next.
Give the creative team specific, actionable briefs and feedback based on performance data.
Work closely with our Social Media Manager to identify organic winners that should be tested as paid creative, including reusing organic post IDs where appropriate to carry existing social proof.
4. Testing & Scaling
Build a disciplined testing process rather than making random changes inside the ad account.
Know how to determine whether a test has enough data to make a decision and distinguish meaningful performance changes from normal fluctuations.
Identify winners, iterate on them, and scale them intelligently.
Know when to increase spend, when to consolidate, when to introduce new creative, when to let a campaign stabilize, and when something genuinely needs intervention.
Balance growth with efficiency. We don’t want someone afraid to spend money when the economics support scaling — or someone who increases budgets simply because Meta is reporting good numbers.
5. Tracking & Attribution
Ensure Meta Pixel, Conversions API, conversion events, UTMs, landing-page tracking, and relevant CRM attribution are functioning correctly.
Identify tracking discrepancies and work with the appropriate team members to resolve them.
Understand the limitations of platform attribution and use available business data to develop a more complete picture of campaign performance.
Paid acquisition doesn’t end when someone submits a lead form. You should be able to connect ad → lead → appointment → sales outcome → customer acquisition cost.
6. Reporting & Communication
Own clear and consistent reporting on paid acquisition performance.
Communicate what happened, why it happened, what was learned, and what you’re doing next.
Report on spend, lead volume, CPL, qualified leads, booked calls, CAC, creative performance, testing results, and relevant funnel metrics.
Flag meaningful performance changes quickly rather than waiting for someone else to notice them.
Requirements
You have experience working with U.S.-based DTC e-commerce businesses generating seven- to eight-figure annual revenues.
3+ years of hands-on experience managing Meta Ads (Facebook and Instagram).
Strong proficiency with Meta Ads Manager.
Demonstrated experience managing and scaling meaningful paid advertising budgets.
Strong understanding of direct-response and performance marketing.
Experience with lead-generation and conversion-focused campaigns.
Strong understanding of campaign structure, audiences, bidding, budgeting, optimization, and scaling.
Strong creative analysis and ad-testing skills.
Ability to interpret advertising and funnel data and translate it into specific actions.
Understanding of Meta Pixel, Conversions API, conversion events, UTMs, and attribution.
Ability to evaluate performance beyond platform metrics and connect advertising results to downstream sales outcomes.
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to work independently, take ownership, and proactively identify and solve performance problems.
Nice to Have
Experience with high-ticket coaching, education, personal development, mental health/fitness, or information-product businesses.
Experience working with a setter/closer sales model and understanding what happens to paid leads after they enter a CRM.
Experience with application, booked-call, VSL, or similar high-ticket acquisition funnels.
Experience working with founder-led or personality-driven brands.
Experience turning organic content into successful paid creative.
Strong understanding of CRM attribution and the connection between ad-platform data and actual sales outcomes.
What We’d Like to See From Candidates
We’re much more interested in proof of work than media-buying buzzwords.
Be prepared to show accounts or case studies you’ve personally managed and explain your role in the results.
We want to understand the monthly Meta spend you’ve personally managed, the type of business and offer you advertised, your CPL/CAC or other relevant acquisition results, how you approached creative testing, what you successfully scaled, and an example of a campaign that stopped performing and how you diagnosed it.
You should be able to explain your decision-making, not simply show us a screenshot of a successful Ads Manager dashboard.
Out of Scope for This Role
This is specifically a Meta Media Buyer position.
You are not responsible for organic social media management, community management,
email/newsletter marketing, or managing Google, YouTube, TikTok, or other paid advertising platforms.
Our Social Media Manager owns organic social end to end and influences paid creative but does not run the ad accounts.
Location: Thuwal, Saudi Arabia
We are seeking a highly organized and proactive Program Coordinator to oversee program activities, coordinate with internal and external stakeholders, and ensure the effective delivery of training and educational programs. The ideal candidate should possess excellent communication and organizational skills, with fluency in both Arabic and English.
Key Responsibilities
Coordinate and administer all aspects of ongoing programs, including planning, organizing, and execution.
Develop and manage program schedules, ensuring activities are completed within established timelines.
Coordinate the delivery of training courses and programs to customers and participants.
Liaise with clients, team members, and stakeholders in both Arabic and English to achieve program objectives.
Monitor program performance, track progress, and prepare regular reports.
Assist in preparing and managing program budgets and financial reports.
Communicate program-related updates, concerns, and challenges to the relevant management team.
Ensure compliance with organizational policies, procedures, and quality standards.
Provide Arabic–English translation and interpretation support when required.
Identify opportunities to improve program efficiency, coordination, and service quality.
Requirements
Bachelor's degree in Business Administration or a related field. A Master's degree is preferred.
Proven experience in program coordination, project management, or a related field.
Fluency in Arabic and English is mandatory, both written and spoken.
Excellent organizational, multitasking, and time-management skills.
Strong communication and interpersonal abilities.
Proficiency in Microsoft Office Suite or similar productivity tools.
Knowledge of program management, planning, and development procedures.
Ability to manage multiple projects simultaneously with accuracy and attention to detail.
Strong problem-solving and analytical skills.
Ability to work independently and collaboratively with diverse teams.
Location: Dhahran, Saudi Arabia
We are seeking an ambitious
Geomatics Engineer - Fresh Graduate
specializing in cartography to join our client's spatial data team in
Dhahran
. This entry-level role focuses on transforming complex survey and geospatial data into precise, high-quality maps and visual assets for major energy projects.
Key Responsibilities
Design, compile, and produce accurate thematic maps, facility layouts, and pipeline routing diagrams using GIS and cartographic tools.
Process and manage spatial datasets, ensuring proper coordinate systems, data integrity, and adherence to mapping standards.
Collaborate with engineering and survey teams to translate field data and technical drawings into clear visual representations.
Perform quality control on map products for spatial accuracy, clarity, and compliance with corporate guidelines.
Requirements
Bachelor’s degree in Geomatics Engineering, GIS, Cartography, or a related discipline.
Strong foundational knowledge of cartographic principles, map projections, coordinate systems, and spatial analysis.
Familiarity with industry-standard GIS and mapping software (e.g., ArcGIS Pro, QGIS, AutoCAD).
Strong attention to detail, analytical mindset, and willingness to learn in a fast-paced environment.
Work Location:
Dhahran, Saudi Arabia.
Location: Americas; APAC; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
As Senior Product Manager, User Acquisition, you'll explore an important extension of how RevenueCat helps developers grow: helping them not just monetize the users they have, but acquire more of the right users in the first place.
RevenueCat already has several footholds in user acquisition, including our Apple Ads integration and integrations across the attribution and MMP ecosystem. But we're still early in defining what a broader RevenueCat user acquisition product should become. You'll be the first dedicated product hire focused on this space, reporting directly to our product lead for Ads, with significant latitude to shape both the strategy and the products we build.
This is a genuine zero-to-one role. You won't inherit a predetermined roadmap. Your job will be to deeply understand how app developers acquire users today, identify where RevenueCat has an opportunity to solve problems meaningfully better, and turn those insights into products we can test, ship, and scale.
You'll bring real expertise in mobile performance marketing and user acquisition to that process. The opportunity could eventually span attribution and measurement, products built on top of existing acquisition channels, new ways to optimize spend using downstream monetization data, partnerships, advertising infrastructure, or things we haven't considered yet. We have hypotheses, but we're hiring you in part because we want your perspective on which ones are worth pursuing.
RevenueCat has some unusual advantages to build from: relationships with a large ecosystem of app developers, deep visibility into subscription and monetization outcomes, infrastructure already embedded in apps, and a growing advertising business. The challenge is figuring out how those assets can translate into something uniquely valuable for developers trying to grow.
ABOUT YOU:
- You have 5+ years of experience owning meaningful product or growth decisions end-to-end. Your title may have been Product Manager, founder, growth leader, or something else — what's important is that you've been accountable for deciding what to build and whether it worked.
- You have deep, hands-on experience with mobile user acquisition—either directly managing and optimizing acquisition for mobile apps, or building products and infrastructure used by mobile acquisition teams. You understand how app developers actually acquire users, measure performance, and make decisions about where to spend their next dollar.
- You understand the modern mobile acquisition stack, including MMPs and attribution, Apple Ads, Meta and Google advertising products, conversion APIs, and related measurement infrastructure.
- You can reason clearly about attribution, performance-marketing economics, and privacy. You understand concepts such as CAC, LTV, ROAS, optimization signals, ATT, SKAdNetwork/AdAttributionKit, consent management, and how downstream behavior should influence acquisition decisions.
- You thrive in zero-to-one environments. You can take a large, ambiguous opportunity, identify the most important unanswered questions, narrow it into product bets, and find pragmatic ways to test those bets before making large investments.
- You are sufficiently technical to work closely with engineering on integrations, APIs, SDKs, data flows, identity, attribution, and other technical product decisions.
- You communicate clearly across different audiences and media, particularly in writing.
IN THE FIRST MONTH, YOU'LL:
- Spend significant time with developers understanding how they acquire users today, how they evaluate acquisition performance, and where the process is painful, expensive, fragmented, or opaque.
- Build a deep understanding of RevenueCat's existing acquisition-related products, integrations, data, customer research, and technical capabilities.
- Build strong working relationships with engineering, design, data, go-to-market, and other product teams whose work intersects with user acquisition.
- Develop a clear picture of the acquisition ecosystem, the problems RevenueCat is particularly well positioned to solve, and the biggest assumptions we still need to test.
- Begin forming your own point of view on where RevenueCat could create differentiated value in user acquisition.
WITHIN THE FIRST 3 MONTHS, YOU'LL:
- Have narrowed the broad user acquisition opportunity into a small number of concrete product hypotheses, grounded in customer research, market understanding, and RevenueCat's unique advantages.
- Have a clear recommendation for where we should focus first — and why.
- Begin validating that direction through prototypes, design partners, technical exploration, lightweight product experiments, or an initial shippable bet.
- Establish a learning agenda that makes the biggest risks and unanswered questions explicit, and gives us a fast path to increasing or decreasing our conviction.
- Align senior stakeholders around what we're testing, what we're not pursuing yet, and what evidence would cause us to change direction.
WITHIN THE FIRST 6 MONTHS, YOU'LL:
- Have shipped our first substantive user acquisition product bet, or generated enough evidence to decisively change or stop it before making a larger investment.
- Have real evidence from the market about where RevenueCat can — and cannot — create differentiated value.
- Be independently driving product discovery, prioritization, and execution for the user acquisition area.
- Have developed an evidence-backed point of view on the most promising opportunities in the space and what capabilities RevenueCat would need to pursue them.
- Have turned a broad strategic opportunity into an increasingly focused product direction.
WITHIN THE FIRST 12 MONTHS, YOU'LL:
- Have established a clear strategic direction for RevenueCat in user acquisition, supported by customer behavior and product evidence rather than thesis alone.
- Have shipped meaningful products or experiments that either created measurable value for developers or materially changed our understanding of the opportunity—including changing or killing bets when the evidence didn’t support them.
- Have a credible longer-term roadmap for turning the strongest early signals into a meaningful RevenueCat product area.
- Be the primary IC product owner for User Acquisition and the internal domain expert on how app developers acquire, measure, and optimize users.
- Have helped define how RevenueCat's monetization data, developer footprint, and advertising capabilities can work together to create a differentiated position in app growth.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Remote - Singapore
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deployed Engineer to join our Professional Services team, working directly with enterprise customers to build reliable, production agents. You'll translate vague enterprise workflows into concrete software specs and guide engineering teams through the resulting solution, or build it for them. You might spend a week designing a customer's agent architecture, a few weeks co-building their evaluation pipeline, or a quarter embedded inside their team shipping alongside their engineers. You are someone who's built real AI systems for production and can defend the technical tradeoffs within them.
KEY RESPONSIBILITIES:
- Advising: Agent architecture design, evaluation strategy review, and best-practice production guidance.
- Building: Co-build with the customer's engineering team across the full Agent Development Lifecycle (ADLC) in outcome-scoped engagements.
- Embedding: Serve as a deployed engineer inside the customer's team for extended engagements, operating as a de facto member of their org to ship agent systems directly.
- Agent Engineering: ADLC end-to-end, architecture design, orchestration patterns, evals, custom conversational UIs, and production deployment.
- Applied AI: Post-training, supervised fine-tuning, harness engineering, trace mining, model selection and evaluation methodology.
REQUIREMENTS:
- 4+ years of software engineering experience with deep expertise in Python. TypeScript/JavaScript a plus.
- 2+ years of hands-on experience building and shipping production agent systems.
- Strong client-facing communication skills, with the ability to confidently articulate architectural decisions to technical stakeholders (engineers, architects, CTOs).
- Strong experience with LangChain/LangGraph/Deep Agents or comparable frameworks, including multi-agent patterns and state management (short and long-term memory).
- Deep familiarity designing and implementing evaluation methodologies for non-deterministic AI systems.
- Comfortable operating across the full spectrum from advisory to embedded delivery.
- Willing to travel up to 20% of the time.
NICE TO HAVE:
- Exposure to dataset curation and post-training techniques (SFT, DPO, RLHF) on open-weight models using tools like Axolotl, Unsloth, Hugging Face transformers, or TRL.
- Experience with trace mining to drive continuous improvement loops
COMPENSATION:
$185,000-$260,000 base salary + equity
Location:
- Singapore
- Remote with up to 25% travel
Looking to lead technical strategy across the customer journey from Proofs of Value (PoVs) to driving overall adoption? Please check out the Deployed Engineer listing focused on Account Strategy & Solutions.
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: London
Workplace: Hybrid
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deal Strategy & Operations Lead to join our growing Deal Strategy & Operations team. This role serves as a critical partner to our EMEA sales organization, enabling efficient deal execution while maintaining pricing integrity and revenue quality. In this role, you'll review and structure non-standard SaaS contracts, evaluate pricing requests, and collaborate cross-functionally with Sales, Finance, and Legal to expedite deal approvals. You'll be responsible for ensuring all deals are accurately configured in our CPQ system, comply with revenue recognition standards, and align with company policies. The ideal candidate brings strong analytical skills, attention to detail, and the ability to balance business flexibility with financial discipline. This is an excellent opportunity to gain exposure to the full revenue lifecycle while directly impacting our ability to close deals quickly.
WHAT YOU’LL DO:
- Own the deal strategy across our EMEA sales team
- Quarterback non-standard deals through the contracting cycle & internal approval processes in collaboration with the appropriate cross-functional teams (Sales Leadership, Legal, Accounting, Billing, Product, etc.) to ensure that all deals align with business strategies and guidelines
- Master and help evolve deal policies, including contract terms, pricing & packaging, contractual requirements, etc.
- Partner with Account Executives on forming deals, and help translate deal structures to Order Forms for complex deals in partnership with Commercial Legal
- Create operational processes, process documentation, and enable Sales Teams on best practices, tools, and workflows to ensure effective deal execution
- Monitor and ensure that internal requests are addressed thoughtfully and with urgency
How to be successful in this role:
- 8+ years of experience in Deal Operations, Deal Desk, or Sales Operations
- A “roll up your sleeves” mentality, and an ability to collaborate effectively across internal functions (Sales, RevOps, Legal, Finance, etc.) to achieve common goals
- Experience operating across EMEA markets, including fluency with multi-currency workflows, regional compliance considerations, and the varying enterprise sales cycles and procurement norms across EMEA geographies.
- Experience working with consumption-based or usage-based pricing models, including structuring deals, managing overage conversations, and ensuring accurate configuration and compliance within CPQ and order form workflows.
- Detail-oriented, excellent written and verbal communication skills with the ability to identify areas of improvement and propose necessary changes
- Strong analytical skills, with a focus on data-driven decision-making to equip the business in a strategic manner and communicate big picture opportunities
- Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment
- You are skilled at prioritization, effectively balancing urgent support requests with long-term project work.
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
COMPENSATION:
£110,000-£140,000 base salary + equity
Location:
- UK, London
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
- Own channel strategy and audience growth for both brands: define purpose, target audience, cadence, and priorities. - Manage publishing calendar, create clear briefs for Head of Content, and coordinate production timelines and publishing.
What You’ll Do:
You are a strategic operator who helps go-to-market leaders see what is happening, understand why it is happening, and act on what matters most.
You turn business questions into clear analysis, practical recommendations, and operating improvements that help sales teams make better decisions and deliver stronger results.
You find the problem, bring the right people together, and own the path to a better outcome.
You are Outcome-Obsessed about the work behind the number, from pipeline health and forecast confidence to seller productivity, account coverage, and operational adoption.
You bring useful proposals to leaders, make complex information easier to act on, and measure whether a change actually improved the business.
Responsibilities:
— Partner with go-to-market leaders to translate business goals into performance reviews, KPI analysis, trend reporting, forecast and pipeline insights, and clear recommendations.
— Diagnose performance and operational problems through data, root-cause analysis, stakeholder input, and a practical understanding of how sellers and leaders run the business.
— Own high-impact operational initiatives from current-state discovery and requirements definition through solution design, cross-functional execution, adoption, and measurement of business outcomes.
— Improve sales processes, workflows, CRM hygiene, CPQ quoting practices, rules of engagement, and assignment models while partnering with Systems and other stakeholders on durable solutions.
— Build and maintain reporting, dashboards, and executive-ready insights that give individual contributors, managers, and leaders the visibility they need to make informed decisions.
— Evaluate capacity, meeting and lead distribution, book of business coverage, and related success metrics to identify opportunities that improve productivity, fairness, growth, and accountability.
— Use AI, automation, analytics, and other available tools to build reusable workflows that accelerate analysis, reduce operational friction, and elevate the sales team while applying sound judgment to the outputs.
What You Bring To The Team:
— 3+ years of experience in sales operations, revenue operations, or a closely related business operations role.
— Understanding of enterprise selling motions and ability to navigate direct sales, channel sales, and VAR or reseller relationships.
— Experience partnering with sales leaders, shaping recommendations from incomplete information, and independently driving cross-functional initiatives to measurable outcomes.
— Knowledge of sales processes, funnel management, forecasting, pipeline inspection, CRM hygiene, CPQ, and operational levers influencing seller productivity.
— Experience with Salesforce reporting and proficiency in Excel or Google Sheets for complex data analysis and building practical operating tools.
— Ability to communicate analysis clearly to both technical and non-technical stakeholders and proactively solve problems.
— Use of AI and automation tools to enhance analysis, reporting, and sales execution.
What We Offer:
— 100% remote work environment since 2015.
— Generous paid time off including vacation, sick time, and paid holidays.
— 12 weeks of paid parental leave.
— Comprehensive medical, dental, and vision benefits.
— 401(k) with 5% contribution regardless of employee contribution.
— Life and Disability insurance plans.
— Stock options for all full-time employees.
— One-time $500 reimbursement for home office setup.
— Annual allowance for education and professional development.
— $75 USD/month digital reimbursement.
— Access to BetterUp platform for coaching and growth.
Accommodations:
Reasonable accommodations available upon request via accommodations@huntresslabs.com.
Huntress is committed to inclusivity and does not discriminate based on legally protected statuses.
Huntress uses AI tools to assist in recruitment but final decisions involve human recruiters.
Location: Remote, USA
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Head of Policy to lead and formalize our policy function as the company continues to scale.
Sitting at the intersection of Legal, Product, and Communications, you will advise leadership and cross-functional teams on complex policy considerations across our products and platform, helping the company make thoughtful decisions that account for regulatory, reputational, safety, and broader ecosystem considerations.
We are looking for a policy leader who understands technology platforms, can navigate nuanced and fast-evolving issues, and can translate external developments into clear, practical guidance for the business.
What you'll do:
- Develop and lead Higgsfield's approach to policy across our products, platform, and broader business.
- Advise leadership on complex policy questions and help establish clear principles and decision-making frameworks as the company scales.
- Partner with Product, Legal, and other teams on decisions with policy, regulatory, safety, or reputational implications.
- Bring a policy perspective to complex product and platform decisions and translate policy considerations into clear, actionable recommendations.
- Monitor regulatory, technology, and platform-policy developments relevant to Higgsfield and advise internal stakeholders on potential impact.
- Identify emerging policy risks and opportunities and help the company develop thoughtful positions and responses.
- Partner closely with Legal, Product, Communications, and leadership to align on sensitive or complex policy matters.
- Support Higgsfield's external policy positioning on issues that may attract regulatory, public, or media attention.
Requirements:
- 10+ years of professional experience, including at least 4 years in a substantive policy role at a relevant technology or platform company.
- Significant experience advising on technology, platform, product, or content-related policy issues.
- Experience working within or closely alongside product teams and advising on decisions with regulatory, safety, reputational, or public-policy implications.
- Demonstrated ability to translate complex policy and regulatory developments into practical recommendations for business and product leaders.
- Strong analytical skills and the ability to synthesize multiple perspectives, identify tradeoffs, and develop clear recommendations.
- Excellent written and verbal communication skills, including experience communicating complex issues to senior stakeholders.
- Strong cross-functional collaboration skills and experience partnering with Legal, Product, Communications, and other business teams.
- Experience operating independently at a senior level and taking ownership of complex, ambiguous policy issues.
Nice to have:
- Experience at a major social media, consumer technology, or online platform company.
- Experience with AI-related policy issues.
- Experience working in government, regulatory, or other public-sector environments.
- Legal training or experience working closely with legal teams.
- Experience navigating policy issues that receive significant media or public attention.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Technical Account Manager, you’ll join 1Password’s Technical Account Management team, helping customers realize long-term value from their investment through implementation, adoption, and ongoing technical guidance. You’ll support complex customer environments, advise on identity, access, device trust, and Software as a Service (SaaS) security, and help shape scalable practices that advance 1Password’s mission to create a safer, simpler digital future. This role reports to the Sr. Manager of Technical Account Management and Solution Architects.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the US or Canada.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Required: 8+ years of experience in a customer-facing technical role, such as Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant, ideally in a SaaS or Business-to-Business (B2B) security environment.
- Required: Experience leading technical onboarding and implementation conversations with technical and business stakeholders across complex customer environments.
- Required: Strong communication, storytelling, and demonstration skills, with the ability to translate technical concepts into clear business value.
- Required: Experience with identity technologies and protocols, including Single Sign-On (SSO), Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM), as well as security frameworks such as SOC 2, ISO 27001, and the General Data Protection Regulation (GDPR).
- Required: Experience with SaaS products, cloud infrastructure, scripting or software development, DevOps practices, and tools such as Docker, Kubernetes, and command-line interfaces.
- Required: Ability to work autonomously in a remote-first environment, mentor peers, improve team practices, and collaborate effectively across functions.
- Preferred: Experience with 1Password or other password managers, SaaS lifecycle management, Mobile Device Management (MDM), device posture tools, and advising customers on evolving artificial intelligence (AI) technologies.
What you can expect:
- Own complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
- Lead technical implementations, including integrations, configuration, and security reviews.
- Serve as a trusted technical advisor for strategic accounts and help customers achieve meaningful business outcomes.
- Partner with Customer Success Managers to identify risks, support expansion opportunities, and maximize customer value.
- Represent the customer perspective internally while collaborating with Product, Marketing, Support, and other cross-functional teams.
- Create and maintain scalable resources, playbooks, knowledge-base content, processes, and metrics.
- Mentor team members, contribute to enablement, support team leadership activities, and serve as an escalation point for complex technical challenges.
USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,00 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $143,000 CAD and $207,000 CAD and is commission-eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE TEAM
The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models.
As an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion.
IN THIS ROLE YOU WILL
- Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy.
- Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement.
- Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.
- Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team.
- Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations.
YOU’LL LOVE THIS JOB IF YOU
- Are a product and platform-minded leader who enjoys distributed systems and software architecture problems. You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team. You’re comfortable managing delivery and shaping direction.
- Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities.
- Enjoy leveraging your technical background to inform and validate the team’s decisions.
- Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions.
- Love to foster career growth, finding opportunities for team members to stretch and excel.
QUALIFICATIONS
- Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.
- Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.
- Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.
- Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.
- 5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar.
- 2+ years of engineering management experience.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
УдалённоBrazil; Mexico; Colombia; Argentina; Peru; Venezuela, Bolivarian Republic of
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоheadRemote, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone