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We are hiring a hands-on Supply Chain & Operations Manager to keep products in stock, manage purchasing and production commitments, and deliver measurable savings in packaging, inventory, and shipping.

Location: Remote Workplace: Remote ABOUT YOU You have a knack for solving intricate Software Development problems. You're driven by the idea of writing code that simplifies life for millions of users globally. You're committed to continuous learning and enjoy tackling new challenges. Pair programming, code reviews, and collaborative brainstorming with a team are activities you find fulfilling. You're eager to work alongside developers, prospective customers, account executives, product managers, data scientists, and data analysts. You're a disciplined professional who consistently delivers high-quality code that you take full ownership of, communicates technical solutions with clarity and empathy, and takes the initiative to streamline processes for your team and yourself. ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built on a unique GPT-based architecture made specifically for commerce. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences, from search, to recommendations, to AI Shopping Agents and everything in between. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, Under Armour, home24, Birkenstock and The Very Group. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things. ABOUT THE POSITION As a Software Engineer on the Prospect UI Solutions team, you will play a pivotal role in proving how Constructor will enhance the website discovery experiences for prospects. You’ll work closely with internal Engineering, Product and Sales stakeholders to seamlessly integrate prospective customer data with our services, supporting them to create an optimized and accurate product discovery demo. In this role, you will: - Fuel our proprietary AI models: Write JavaScript code to collect data essential for training our AI. - Leverage Modern Tooling: Utilize AI as a tool to accelerate your fundamental capabilities and knowledge on how to solve problems with software; building solutions that you are proud to call your own - Seal the deal: Collaborate with Data Analysts and Account Executives to secure deals with prominent e-commerce brands. - Leverage your tech knowledge: Assist prospects in integrating their data and user interfaces with our services, focusing on ETL and front-end integrations. - Deliver excellence: Validate the data provided by prospects and ensure the quality of the results returned by our services. - Empower a sales force: Contribute to the development and scaling of demo infrastructure to enhance the demo capabilities of the Sales team. - Be a part of the answer: Assist Account Executives by addressing technical inquiries from prospects about our services. - Elevate the team: Provide support to your teammates through thoughtful code reviews and empathetic problem solving sessions. - Visualize brilliance: Develop dashboards and alerts using React, Redux, Node, Clickhouse and OpenSearch. - Innovate with purpose: Implement and test new features for our open-source JavaScript UI libraries and REST clients https://github.com/Constructor-io/. - Collaborative contribution: Steer cross-team efforts to ensure our prospect's needs are at the forefront of our priorities, making you a key player in our strategic success. - Champion team culture: Actively foster our team’s sense of community by expanding our roster of Friday team-building games and promoting a culture of empathy, personal growth, and support for others. This role is ideal for any Software Engineer passionate about search technology, customer-focused solutions, and collaborative development. REQUIREMENTS - A minimum of four years of professional experience or relevant academic experience - Excellent communication and interpersonal skills - English on C1 level (CEFR) https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale or higher - Being able to attend regular meetings with teammates between 1400 and 1800 UTC, with working hours ideally starting some time in the range of 0900 and 1200 UTC. - Strong foundation and experience with server-side and client-side programming languages - Enjoys interacting with customers and solving new problems daily - Able to pick up new technologies and design patterns quickly and loves learning them - Experience with building User Interfaces utilizing front-end frameworks like (but not limited to) React, Vue or Angular - Proven track record of building UIs with heavy consideration for friendly user experience - Experience with automated tests like (but not limited to) Cypress, Jest, or React Testing Library - Experience in JavaScript will be a strong asset for this role, but candidates with a proven Software Development background that demonstrate a willingness to quickly learn the language will also be considered - Nice to have - TypeScript, Next.js, Tailwind, Storybook, Python and web scraping experience BENEFITS - 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget for every employee, refreshed each year - 👪 Maternity & Paternity leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact - 💵 This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results. - 🎉 Regular team offsites to connect and collaborate DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Amsterdam, Netherlands About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are looking for a Technical Project Manager to join our Network Infrastructure team. You will bring network engineering and partner teams together to turn requirements into actionable plans and lead project delivery from planning through completion. Your work will span network deployments, internal network service improvements, and security initiatives across our global infrastructure, including offices and data centers. You will also help manage our network services as products, setting goals and metrics to guide improvements and measure how well they meet users’ needs. Your responsibilities will include: Lead networking and infrastructure projects across teams, agreeing on scope, priorities, owners, delivery commitments, and completion criteria. Turn incoming requests into actionable plans, clarify dependencies, and coordinate delivery with Global Networks, NetDev, SRE, and other partner teams. Support quarterly planning and day-to-day coordination by aligning priorities with engineering capacity and keeping tasks and dependencies on track. Manage risks and scope changes, follow through on commitments, help resolve blockers, and escalate issues when needed. Coordinate network deployments for offices and data centers, building shared deployment playbooks with clear milestones and responsibilities. Prepare and coordinate security initiatives within Network Infrastructure in partnership with the CISO, Platform Security, and Physical Security, balancing security work with other engineering priorities. Work with service owners and engineering teams to define service goals and metrics, prioritize improvements, and assess results against users’ needs. Keep project plans and status current in Jira, and provide concise updates on progress, blockers, risks, and decisions needed. Help teams adopt shared Network Infrastructure tools and practices, using simple, practical processes without unnecessary bureaucracy. We expect you to have: Experience delivering networking projects involving multiple engineering teams, such as network deployments, connectivity upgrades, or migrations. A working understanding of networking and IT infrastructure concepts, sufficient to discuss requirements, dependencies, and trade-offs with engineers. Strong stakeholder management and negotiation skills, including the ability to resolve conflicting priorities and coordinate teams outside your reporting line. Experience managing scope, schedules, risks, dependencies, and engineering capacity across multiple concurrent projects. The ability to turn loosely defined requests into actionable plans with clear owners, milestones, and completion criteria. Familiarity with Agile, Kanban, and milestone-based planning, and the judgment to choose an approach that fits the work. Experience using Jira or similar tools to maintain project plans, coordinate work, and report on delivery. Clear written and verbal communication in English, including the ability to provide concise updates for technical teams and leadership. A practical approach to delivery: you take ownership, follow through, raise issues early, and help teams find workable solutions. It would be a plus if you have: Experience translating security requirements into engineering plans and coordinating initiatives such as vulnerability remediation, network segmentation, firewall rollouts, or access management. Experience managing internal infrastructure services as products, including defining goals and metrics and prioritizing improvements based on users’ needs. Experience coordinating network deployments for office or data center launches. Experience developing reusable deployment playbooks or helping teams adopt shared tools and engineering practices. Hands-on experience configuring Jira workflows, building reports, or automating project processes. Relevant certifications, such as PMP, PRINCE2, or certifications in networking or security. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Hybrid - San Francisco, New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We're looking for a leader to build, coach, and scale a team of senior Startup Account Executives focused on landing net-new, scaling startups on Vercel. These are high-stakes, technical deal cycles, where founders and engineering leaders are making architectural decisions that will carry them through their next stage of growth as they build and adopt AI-native applications. You'll set the operating rhythm, drive pipeline creation and execution, and act as a player-coach to help experienced sellers run tight, multi-threaded deal cycles. You'll develop deep expertise in Vercel, use pattern recognition to find the startups where we can deliver the most value, and partner across functions to build a foundation for adoption and expansion. By using automation and AI to maximize your team's impact, you'll turn wins into repeatable playbooks across the startup segment. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. About Startups at Vercel: Vercel Startups partners with founders from the first line of code through hypergrowth. Startups move faster than ever, and the infrastructure decisions they make early either unlock scale or become long-term constraints. The Greenfield team hunts new logos at the inflection point: startups that have found scale and now need more from their infrastructure partner across performance, security, AI, and commercial terms. We're a talent-dense team of former founders, engineers, and go-to-market operators. Many of us have sat on the other side of the table making architectural tradeoffs under real constraints, and we bring that perspective into every conversation. We operate with high trust, high agency, and shared ownership: curious, resilient, and willing to push through hard problems to help startups win. What You Will Do: Hire & Scale : Recruit, onboard, and ramp a high-performing team of senior Startup Account Executives focused on net-new logo acquisition in greenfield territory. Coach & Develop : Provide ongoing coaching, 1:1s, call reviews, and deal strategy sessions to sharpen experienced reps into trusted partners for founders, CTOs, and technical leaders. Startup GTM Strategy : Define territory and segment approach, ICP targeting, and outbound motions to reach scaling startups at the moments where Vercel can help them build, ship, and scale. Player-Coach Leadership : Jump into key deals, join customer calls, and help reps connect technical priorities and architectural decisions to business outcomes across discovery, demos, security, procurement, and negotiation. Pipeline & Execution : Drive pipeline generation, disciplined qualification, and consistent deal progression to hit team bookings targets and set customers up for adoption and growth. Forecasting & Performance Management : Own forecast accuracy, inspect pipeline health, and manage performance against leading indicators and quota. Cross-Functional Collaboration : Partner with Marketing, RevOps, Product, Solutions Engineering, and the Activations and Install Base teams as one team to improve targeting and conversion and help startups adopt AI-native architectures. AI, Automation & Repeatable Playbooks : Use AI and automation to maximize team impact, identify patterns across startup needs and usage signals, and turn successful plays into repeatable motions. About You: 5+ years of SaaS sales experience, including 2+ years managing Account Executives. A proven track record leading teams to land net-new logos and consistently hit bookings targets, with an understanding of how scaling startups evaluate, adopt, and expand on technical platforms. Strong coaching skills across discovery, qualification, mutual close plans, multi-threading, and negotiation. Experience building pipeline generation motions (outbound + inbound) and holding reps accountable to activity and quality. Comfort leading conversations with founders and technical buyers about architectural decisions and business tradeoffs. You don't need to be an engineer, but you must be credible with engineering stakeholders. Curiosity about AI-native development and a willingness to build deep expertise in Vercel and the tools shaping how startups build and ship. A growth mindset, resilience, and strong shared ownership. You operate with high trust and high agency while balancing strategy with hands-on execution. Bonus If You: Have sold developer tools, infrastructure, AI/ML products, or other technical platforms to startups. Have built or scaled a net-new / greenfield sales motion in a startup-focused segment. Have firsthand experience as a founder, early-stage operator, or partner to founders navigating technical and business constraints. Have strong cross-functional instincts, especially with Solutions Engineering, Marketing, and RevOps. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $280,000 - $330,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a member of Ramp's Fraud Operations team, you will play a pivotal role in safeguarding the company and its customers against fraudulent activities. This position involves analyzing new account applications, monetary and non-monetary account activity to identify and mitigate risks associated with first-party and third-party fraud. We are seeking a detail-oriented professional who is adept at applying fraud detection techniques and leveraging data sources and tools to develop logical courses of action. In addition to technical acumen, this role requires strong interpersonal and communication skills to interact effectively cross-functionally and with customers, external financial institutions, and law enforcement agencies. Ideal candidates are self-starters who are energized by ambiguity and love creating clarity. WHAT YOU'LL DO - Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors. - Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior. - Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings. - Investigate and facilitate customer card disputes, ensuring cases are resolved accurately and within network timelines. - Use AI tools and automation to streamline investigations, and help develop and improve the processes and tooling behind them. - Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues. - Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations. - Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary. - Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures. - Perform root cause analyses, document control breakdowns, and work with the strategy and engineering teams to improve fraud controls. - Document procedures and proactively identify opportunities for operational process improvement. WORK SCHEDULE REQUIREMENTS Fraud doesn't operate on a standard 9-to-5 schedule, and neither does this role. Candidates must have the flexibility to work nights, weekends, and holidays as part of a rotating schedule to ensure 24/7 fraud monitoring and response. This is essential to maintaining Ramp’s commitment to protecting its customers and minimizing risk around the clock. WHAT YOU NEED - Minimum 2 years of experience in fraud prevention or investigations - Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries - Excellent collaboration, written and verbal communication skills NICE-TO-HAVES - Experience with NACHA rules and regulations - Experience with card network rules and regulations, including dispute and chargeback processes - Experience with funds recovery processes, including hold harmless letters and ACH recalls - Experience in high-growth startups - Experience integrating AI into your daily work - Knowledge of SQL or Python BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Join the award-winning team of Studio IT as we support our LA Motion Capture Stages. This is not a fully remote role; onsite availability is required. PlayStation Studio IT is seeking a Systems Administrator to join our team to support the motion capture stages, ensuring availability of highly specialized services in a creative environment. While primarily concerned with the Santa Monica stages, this role will collaborate with other Sony MoCap stages (San Diego) and contribute to global support for the Creative Arts team. You love staying up to date on the latest trends and use your technical wizardry to solve complex problems. Your customer service skills are top-notch, and you flourish in a live production environment, with proven track record of success in high-stress, high-demand systems designed around specific technical workflow. Responsibilities Serve as technical lead for the Motion Capture Stages, including associated servers, workstations, and the tools involved Act as primary liaison with the Creative Arts Motion Capture team to align IT services with business requirements Regularly assess the technical infrastructure needs of the Motion Capture stages and provide recommendations to enhance performance and stability. Work with and manage storage systems for the stage environment, including data availability and security Manage and tune monitoring tools to ensure availability of critical hosts and services Serve as primary contact point for all technical stage issues Document system configuration, workflow, network diagrams Available to work varying hours, shoot day schedules, on-call shifts, including evenings, weekends, and holidays as required Provide coordination with the greater Studio IT team, mentorship, and training for backup of support services Requirements Proficiency with Windows, Mac, and Linux operating systems Proficiency with scripting languages and automation (Python) Proficiency with previsualization and production tools (Motion Builder, Maya) Proficiency with digital asset management and version control (Perforce) Familiarity with Active Directory, license servers, and virtual machines (SQL, VMware) Familiarity with game engine tools (Unreal) Solid background in automated Linux deployment troubleshooting Specific on-set stage experience for virtualized production 5+ years of relevant IT experience in a similar role #LI-AM1 #LI-SMS At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $100,700 — $151,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Nonprofits, universities and other mission-driven organizations do some of the hardest work in the world, usually with small teams and little technical capacity. As a Scaled Account Manager in Beneficial Deployments, you will be the person a named book of these organizations can rely on. You will own each customer relationship after the first conversation, including commercials, activation and the conversations that turn a new deployment into everyday use. This role sits on the Scaled Sales team within Beneficial Deployments, the part of Anthropic that brings Claude to mission-driven organizations sooner and further than the market would on its own. You will work with little to no dedicated Customer Success support, so you are both the seller and the person who helps a customer get real value. That is only possible if you work differently. You will use Claude to take on the short-horizon tasks that consume a book like this, and spend your time on strategic conversations. The role will also change. As we automate more of this work, the book will take less of your time, and that time moves to growth: deeper work with your highest-potential accounts, launches, events and programs that reach many more organizations. We are hiring someone who wants that: someone who will automate parts of their own job and move on to the next hard problem. What you'll do Own a named book of nonprofit and education customers. Take over existing relationships and run them end to end: retention, seat growth, plan moves and new contacts inside each organization. Drive activation yourself. Help priority customers in the segment go from purchased seats to weekly use, starting with where staff lose the most time: fundraising, grant writing, reporting and program operations at nonprofits, or research support, teaching and administration in higher ed. Automate your own work. Use Claude to handle account research, follow-ups, usage reviews and routine questions, then share what works so the whole team can use it. Spend your time on strategic conversations. Work with executive directors, operations leads, and IT and academic leaders at universities to find the use cases that matter to their mission and agree what success looks like. Spot who is ready for more. Identify customers moving from individual productivity toward redesigned workflows, build the case, and bring in Applied AI or other specialists when they qualify for deeper support. Build programs, not one-offs. When ten customers have the same problem, create a playbook, webinar or cohort that solves it once. Be the voice of your book. Bring what you hear to Product, Marketing, Support and Operations, and work across those teams to get customer problems fixed. Where your time goes as we automate The role starts mostly account-facing. Over roughly the first six months, we expect Claude to take on much of the routine work, and your time shifts toward growth. Examples of where it goes: Deeper with priority accounts. Spend real time with the 10 to 15% of your book that can move from individual productivity to redesigned workflows, and get them there. Quarterly launches. Beneficial Deployments brings new offerings to the nonprofit and education community each quarter. Help drive them: coordinate across Marketing, Comms and partner teams, and make sure your customers benefit. Events. Help shape and run the events, local and eventually international, that become a core part of how we reach new organizations. New signups and scaled partnerships. Contribute to the motions that bring new organizations onto Claude, including partner channels and programs for segments we don't yet serve well. The exact mix will change, and you will help decide it. Part of the job is working out which tasks should be automated and which still deserve a person's time. You may be a good fit if you have 3+ years of account management or customer success experience with nonprofit or higher education customers, with a proven track record of growing retention and driving adoption of new technology Have owned customer relationships in an account management or customer success role, and can point to accounts you grew, retained or turned around Use AI in your own work today, and can show a workflow you built that gave you real time back Bring structure to unfamiliar problems, and can move from a messy situation to a clear plan quickly Have run multi-step programs or projects with several stakeholders and kept them on track Have got things done through people you did not manage, across teams in a larger organization Stay effective when your job changes, and would see automating part of your role as a win Can explain AI plainly to people who are skeptical, busy or new to it Care about the mission of nonprofits and educational institutions, and about AI being developed and deployed safely Strong candidates may also Have built something from zero, such as a company, a product, a sales motion or a new program, or been an early employee at a startup Have a consulting background, with experience across many sectors and problem types Have worked at an AI-native company or sold AI products, or moved from business development into owning accounts Have worked in or with nonprofits, foundations, Universities or other mission-driven organizations Understand how nonprofits and universities buy, including boards, funders, procurement cycles and tight budgets Have used usage data to prioritize a large book of accounts The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $222,800 — $290,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Hong Kong, remote; Australia, remote; China, remote; Singapore, remote; Seoul, remote Workplace: Remote Why work at Higgsfield AI? We're the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, and powering 390 of Fortune 500 brands. We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.   Who we are looking for Everyone at Higgsfield is an A-player. We're looking for teammates who bring: - High energy, strong commercial instincts, and flawless execution. - Ownership and accountability to drive deals end-to-end. - The ability to build trusted relationships with partners, agencies, and enterprise clients. - Resilience in high-pressure situations and an always-on mindset. - A balance of sharp analytical skills and natural people intuition. - Hunger to win and the grit to scale a B2B SaaS business globally. About the role This is the GTM Account Executive role for Asia-Pacific (excluding Japan, which has its own dedicated lead). APAC is a crucial region for Higgsfield, and this role turns its creator and agency demand into agency, brand and enterprise revenue: sourcing and closing the region's first deals yourself and owning the accounts after signature. You work with our Almaty-based GTM team, our US-based Enterprise team, and directly with company leadership. What you will work on - End-to-end sales execution: identify, pitch, negotiate, and close deals with APAC agencies, brands and B2B partners, adapting to how each market buys. - Open the market: build a named-account plan across the region's most ready markets and work it, starting with advertising and creative agencies, consumer brands, production companies, broadcasters and streamers, K-content, gaming and sports media. - Convert platform demand: turn high-usage APAC creators, teams and agencies already on Higgsfield into team and enterprise accounts. - Account management: own relationships post-sale, ensuring adoption, expansion, and long-term success. - Partner routes to market: identify and activate the regional agency networks, telcos and platforms, studios and resellers that are the primary route in across Asia. - Customer success: act as the voice of the APAC customer internally, ensuring feedback flows into product and engineering. - Processes at scale: build the repeatable playbook that the next APAC hires will follow. Your must haves (You don't need to meet every single requirement to be a strong candidate. If you're excellent in a few of these areas and eager to grow, we'd still love to hear from you.) - Revenue track record: demonstrable history of consistently achieving and exceeding multi-million dollar revenue targets, with deals you sourced and closed yourself. - Proven experience in B2B SaaS sales and/or account management with measurable results. - Multi-country APAC experience: you have sold creative, marketing or AI technology in at least three APAC markets with distinct buying cultures. - An existing network of senior buyers in APAC agencies, brands, media or entertainment companies. - Excellent English communication skills, both written and spoken. Korean, Mandarin, Cantonese, Bahasa or Thai is a strong plus. - Strong negotiation, presentation, and closing skills. - Strong analytical skills with the ability to leverage sales data and metrics for decision-making. - Ability to work in a high-growth startup environment. Nice to haves - Big3/Big4 consulting experience or equivalent top-tier professional background is a strong plus. - Experience selling AI, GenAI, or ML products. - Experience in early-stage, fast-scaling startups. - Exposure to upselling, cross-selling, and customer success strategies. - Relationships in K-content, gaming, or broadcaster and streamer ecosystems in Asia. - Existing network of enterprise clients or partners in SaaS/AI ecosystems. The deal - Competitive base salary in USD. - Equity participation through the company's stock option program. - Based in Almaty (on-site; we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in) or remote in an APAC country, with regular travel across the region and to Almaty. - Our GTM team works six days a week and overlaps with US hours. Expect the same pace wherever you are based. - Full-time position. - Opportunity to become the cornerstone of Higgsfield's APAC sales engine.

Location: Remote or Mississauga Workplace: remote Job Title: Outbound Product Manager – 12 month contract Location: Canada – Remote or Mississauga, ON – Hybrid   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Outbound Product Management team drives the commercialization and market success of PCC’s strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements.   Position Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact.   Key Responsibilities: Develop and execute go-to-market plans for new products, and strategic initiatives. Define and refine product positioning and messaging in collaboration with Marketing and Product. Identify and engage target customers for early validation and beta participation. Ensure cross-functional GTM readiness across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor product adoption, usage trends, and performance metrics; identify risks and recommend corrective actions. Provide subject matter expertise for sales enablement, strategic deals, and customer engagements. Gather and synthesize customer and competitive intelligence to inform roadmap discussions.   Required Skills & Qualifications: 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology. Bachelors Degree in a related field (Technology, Business, etc) Experience commercializing enterprise SaaS or AI-driven solutions. Experience working closely with Sales, RevOps, and Customer Success teams. Healthcare or post-acute industry experience. Experience supporting beta programs and structured customer validation initiatives Demonstrated ability to lead cross-functional initiatives in a matrixed organization Strong analytical skills with the ability to interpret adoption and market performance data. Excellent communication and storytelling skills for technical and non-technical audiences. Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor adoption, usage, and revenue performance; proactively identify growth opportunities and risk mitigation plans. Drive structured beta programs and customer validation efforts to ensure commercial viability. Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements. Influence roadmap discussions through data-driven market intelligence and competitive analysis. Mentor and guide Outbound Product Managers on best practices and GTM execution.   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $109,000 - $136,300. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Remote

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Partner Marketing Manager . About the job This position is needed to scale our partner ecosystem and drive regional pipeline growth through joint co-marketing strategies and through-partner execution. In this role, you will develop data-driven co-marketing plans with strategic partners, build scalable demand-generation programs, and align internal sales teams with external partner leadership. You will serve as the strategic bridge driving co-selling motions, managing operational budgets, enforcing lead governance, and tracking partner-sourced and partner-influenced pipeline growth across the enterprise cloud and SaaS ecosystem. Responsibilities In this role, you’ll: Develop data-driven multi-quarter co-marketing plans and joint GTM strategies with strategic partners to hit regional pipeline targets. Execute targeted account-mapping using platforms like Crossbeam to drive custom 1:1 ABM campaigns for elite partners and scalable digital toolkits for broader partner networks. Co-create compelling "better together" messaging, solution briefs, and branded assets with Product Marketing to showcase joint value propositions. Orchestrate high-velocity field campaigns, executive roundtables, workshops, and sponsorship presence at major industry flagship events to source new logos. Deliver turn-key, through-partner demand-generation programs and drive partner adoption of the Twilio Partner Portal for self-service execution. Equip partner sales and BDR teams with custom outreach playbooks, script templates, and email sequences to ensure rapid campaign follow-up. Enforce strict lead-routing governance rules and follow-up SLAs to minimize channel conflict and optimize lead-to-opportunity conversion. Manage partner marketing operational budgets, ensuring fiscal compliance and optimal ROI across co-marketing investments. Track and report on Partner-Sourced and Partner-Influenced pipeline performance within Salesforce (SFDC) for regular Quarterly Business Reviews (QBRs). Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you fr om considering Twilio. We are always looking for people who will bring something new to the table! *Required: Full-time remote work schedule.6–8+ years of experience in Partner Marketing, Channel Marketing, Field Marketing, or B2B Demand Generation within the enterprise cloud or SaaS ecosystem. Demonstrated track record of co-marketing success with major cloud vendors, GSIs, SIs, or ISVs. Hands-on proficiency with Salesforce (SFDC), Partner Relationship Management (PRM) platforms, and account-mapping platforms (e.g., Crossbeam). Strong analytical ability to manage operational budgets, enforce lead routing SLAs, and measure pipeline attribution/ROI. Exceptional cross-functional leadership, communication, and stakeholder management skills across sales, product marketing, and partner executive teams. Desired: Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. Experience delivering tailored Account-Based Marketing (ABM) frameworks and field events (CXO roundtables, executive dinners) for partner ecosystems. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For thi s r ole, approximately 15-20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this r ole are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $160,820. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $170,170. Based in the San Francisco Bay area, California: $137,520 - $189,090. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 11/30/26, but may change based on business needs Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - US Workplace: remote Job Title: Outbound Product Manager - 12 month contract Location: USA – Remote   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Outbound Product Management team drives the commercialization and market success of PCC’s strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements.   Position Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact.   Key Responsibilities: Develop and execute go-to-market plans for new products, and strategic initiatives. Define and refine product positioning and messaging in collaboration with Marketing and Product. Identify and engage target customers for early validation and beta participation. Ensure cross-functional GTM readiness across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor product adoption, usage trends, and performance metrics; identify risks and recommend corrective actions. Provide subject matter expertise for sales enablement, strategic deals, and customer engagements. Gather and synthesize customer and competitive intelligence to inform roadmap discussions.   Required Skills & Qualifications: 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology. Bachelors Degree in a related field (Technology, Business, etc) Experience commercializing enterprise SaaS or AI-driven solutions. Experience working closely with Sales, RevOps, and Customer Success teams. Healthcare or post-acute industry experience. Experience supporting beta programs and structured customer validation initiatives Demonstrated ability to lead cross-functional initiatives in a matrixed organization Strong analytical skills with the ability to interpret adoption and market performance data. Excellent communication and storytelling skills for technical and non-technical audiences. Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support. Monitor adoption, usage, and revenue performance; proactively identify growth opportunities and risk mitigation plans. Drive structured beta programs and customer validation efforts to ensure commercial viability. Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements. Influence roadmap discussions through data-driven market intelligence and competitive analysis. Mentor and guide Outbound Product Managers on best practices and GTM execution.   At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $121,900 - $152,400. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.     Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Remote

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team It’s an exciting time to join our rapidly growing Accounting team with ample development opportunities. We're growing the Revenue Data team with Engineering and Accounting Data openings to drive our automation and systems infrastructure and while keeping pace within one of the fastest growing marketplace companies. About the Role The Manager of Engineering for Accounting Infrastructure and Systems leads a team responsible for building and maintaining the scalable backend systems, data pipelines, and integrations that power DoorDash's accounting, reconciliation, and financial reporting workflows. This role partners closely with Finance, Accounting, and cross-functional engineering teams to translate complex regulatory and operational requirements into reliable, automated platforms that ensure accuracy, auditability, and compliance at scale. The ideal candidate combines strong technical leadership and distributed-systems expertise with a deep understanding of financial processes, while mentoring engineers and driving the strategic roadmap for the company's accounting technology stack. You will report into the Senior Manager, M&A Accounting (Data) on our Accounting Revenue Data team in our Finance organization. You’re excited about this opportunity because you will… Own the strategic roadmap and execution for DoorDash's accounting infrastructure, including the data pipelines, system integrations, and automation platforms that power financial reporting, reconciliation, and compliance at scale. Partner with Accounting, Finance, and cross-functional engineering teams to translate complex regulatory and operational requirements into reliable, auditable backend systems. Lead and mentor a team of engineers, setting technical direction and fostering a high-performance culture within a fast-moving, high-stakes financial environment. Drive measurable improvements in data accuracy, pipeline reliability, and system scalability — directly enabling faster close cycles and audit readiness across the organization. We’re excited about you because… You have 7+ years of experience in data or software engineering, including 2+ years leading engineering teams, ideally within fintech, marketplace, or high-growth tech environments. You bring hands-on expertise with modern data infrastructure tools (e.g., Fivetran, dbt Cloud, Snowflake, Workato) and can credibly guide technical decisions across the stack. You have a strong working knowledge of financial processes — including revenue recognition, reconciliation, and close workflows — and can bridge the gap between engineering and accounting stakeholders. You're a clear communicator who can align diverse partners (Finance, Accounting, Compliance, Engineering) around complex technical tradeoffs and delivery timelines. Experience with distributed systems, data quality frameworks, and SOX-relevant controls is a strong plus. Why Join Us? At DoorDash, you’ll do work that matters, solving real-world problems in a massive marketplace that’s constantly evolving. By joining our London-based team on a Deliveroo contract, you get the unique advantage of working within a vibrant local business environment while directly blueprinting global-scale processes for the broader DoorDash Inc. group. We’re problem solvers, community builders, and innovators, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day: Your work directly improves experiences for merchants, consumers, partners, and dashers/riders worldwide by building clean, frictionless operational workflows. 🌱 Learn fast in an entrepreneurial environment: Work close to the market with autonomy, pace, and real responsibility. 🧠 Build a career, not just a role: Stretch yourself, develop new skills, and grow as the global business evolves. 🌎 Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure DoorDash brings together brands and teams with massive reach, scale, and ambition. In this role, you will collaborate directly with teammates, systems, and leaders across our entire global footprint, including Deliveroo, Wolt, and DoorDash US. Together, we are unlocking new possibilities and driving global impact as one unified team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Hybrid - New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We're looking for a leader to build and grow the Startups Activations team. This team is the voice of Vercel to the earliest-stage startups, helping founders make great infrastructure decisions from day one and land on Vercel before they ever need to migrate. You'll hire and develop up-and-coming talent from a wide range of backgrounds, including former founders, developers, and early-career sellers, and turn them into trusted advisors for technical founders. You'll build the machine: a high-velocity, repeatable motion that uses AI, automation, and product signals to reach thousands of early startups at the right moment. You'll set the operating rhythm, coach relentlessly, and turn what works into playbooks the rest of the Startups org can scale. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Hire & Grow Talent : Recruit, onboard, and ramp a diverse team of former founders, developers, and early-career sellers. Build a bench that grows into future AEs and leaders across Vercel. Coach & Develop : Run 1:1s, call reviews, and skill-building sessions that turn new sellers into credible, technical advisors for founders. Build the Activation Machine : Design a high-velocity motion that combines outbound, product-led signals, community, and ecosystem partners (accelerators, VCs, AI tooling) to get early startups deployed on Vercel. Be the Voice of Vercel to Startups : Make sure every early founder understands how Vercel's platform and Agent Stack help them build, ship, and scale, and why starting here is the right infra decision. AI, Automation & Playbooks : Use AI and automation to multiply team impact, spot patterns in usage and signups, and turn winning plays into repeatable motions. Pipeline & Execution : Own activation, conversion, and bookings targets. Define the leading indicators that predict long-term customer growth and hold the team to them. Forecasting & Performance Management : Inspect pipeline health, own forecast accuracy, and manage performance against activity, conversion, and quota. Cross-Functional Collaboration : Partner with Marketing, Product, Growth, RevOps, Solutions Engineering, and the Greenfield and Install Base teams to make handoffs seamless as startups scale. About You: 5+ years of experience in SaaS sales or startup go-to-market, including 2+ years managing quota-carrying sellers. A track record of hiring and developing early-career talent and people from non-traditional backgrounds into top performers. Experience building or running a high-velocity sales motion with volume, speed, and discipline. Comfort talking with technical founders about architecture and tradeoffs. You don't need to be an engineer, but you need credibility with engineers. Real curiosity about AI-native development and the tools shaping how startups build and ship. A builder's mindset: you like creating systems, not just running them, and you balance strategy with hands-on execution. A growth mindset, resilience, and strong shared ownership. Bonus If You: Have been a founder, early-stage operator, or developer. Have built a team or motion from zero inside a high-growth company. Have experience with startup ecosystems: accelerators, VCs, founder communities, or developer communities. Have sold developer tools, infrastructure, or AI products to startups. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $280,000 - $330,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Role You will be responsible for designing and evolving scalable backend architectures and making key technical decisions for distributed, high-load systems. You will work closely with engineering teams and stakeholders to define architecture, design APIs and distributed services, and ensure scalability, reliability, security, and observability.

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform. Responsibilities Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes. Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations. Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms. Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions. Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices. Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations. Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency. Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams. Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness. Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability. Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed. Qualifications 6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support 6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions. Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles Willingness to work occasional off-hours or weekend support as needed Experience working in an Agile and Scrum team environment; Scrum Master experience is preferred Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is nice to have Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is strongly preferred Benefits The base salary range for this role is $100,000 to $130,000 CAD.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This role is based in our Toronto office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform. Responsibilities Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes. Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations. Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms. Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions. Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices. Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations. Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency. Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams. Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness. Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability. Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed. Qualifications 6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support 6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions. Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles Willingness to work occasional off-hours or weekend support as needed Experience working in an Agile and Scrum team environment; Scrum Master experience is preferred Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is nice to have Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is strongly preferred Benefits The base salary range for this role is $110,000 to $130,000 USD.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This role is based in our Salt Lake City office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Colorado Springs, Colorado, United States About the Role iCapital is looking to hire a Senior Software Integration Engineer - AVP to deliver robust, scalable and high-quality integration solutions across complex client and product ecosystems. This highly experienced individual contributor role takes strong ownership of solution quality and contributes technical expertise throughout the software delivery lifecycle. This role champions engineering standards across the integration platform. Responsibilities Design, develop, test and support complex integration solutions using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ, SQL and related technologies, including database interactions, XML and JSON transformations, and deployment processes. Analyze business and technical requirements, and translate them into scalable, secure and maintainable integration designs, APIs, data mappings, validations and configurations. Lead technical analysis and solution design for complex integrations across internal applications, databases, client systems and third-party platforms. Collaborate with Product Owners, architects, and the QA, DevOps, Support and client-facing teams to define requirements, resolve dependencies and deliver end-to-end solutions. Ensure high standards of code quality, security, performance, reliability, testability and maintainability through code reviews, testing, root-cause analysis and engineering best practices. Investigate and resolve complex issues across applications, APIs, databases, configurations, deployments and external system integrations. Drive reusable integration patterns, common services, monitoring, logging, error-handling strategies and continuous improvement initiatives that improve platform scalability and operational efficiency. Provide technical leadership through design reviews, architectural discussions, mentoring, knowledge sharing and guidance to engineering teams. Support Agile delivery activities, including estimation, sprint planning, release management, CI/CD processes and production readiness. Identify design, quality, delivery and operational risks proactively. Communicate technical solutions, risks, dependencies and recommendations to technical and nontechnical stakeholders while balancing customer needs with long-term platform sustainability. Provide occasional off-hours or weekend support for critical production issues, deployments and business-critical activities, as needed. Qualifications 6+ years of software development experience delivering testable code and supporting operationalization as needed, with expertise in code reviews, configurability, source-code management, release practices and production support 6+ years of hands-on software development experience using C#, .NET and ASP.NET MVC Advanced proficiency in C# and .NET, including object-oriented programming, application services, controllers, models, asynchronous programming and common .NET engineering practices Strong self-starter with exceptional verbal and written communication skills, able to engage directly with clients, understand business needs, and translate them into effective technical solutions. Strong understanding of SOLID principles, common design patterns, modular development, microservice architecture and reusable software design Advanced experience designing and consuming REST APIs, including authentication, authorization, validation, versioning, security and resilient error handling Strong experience with XML, JSON, Entity Framework, LINQ, SQL and Postman for enterprise integration development and troubleshooting Solid experience with Git and Azure DevOps, including repositories, builds, CI/CD pipelines, releases, deployments and work-item management Strong debugging and root-cause analysis skills across logs, APIs, payloads, databases, configuration, application code, pipelines and deployment behavior Experience with NUnit, xUnit or MSTest, and a strong understanding of test coverage and testable design Understanding of application security, sensitive-data handling, logging, monitoring, reliability and configuration-management principles Willingness to work occasional off-hours or weekend support as needed Experience working in an Agile and Scrum team environment; Scrum Master experience is preferred Strong working knowledge of HTML, CSS and JavaScript for supporting end-to-end functionality; professional experience with React is nice to have Demonstrated success leading technical delivery, mentoring engineers, influencing solution quality and communicating complex topics to technical and nontechnical stakeholders is strongly preferred Benefits The base salary range for this role is $110,000 to $130,000 USD.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.  This role is based in the greater Colorado Springs, CO area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff, Technical Account Manager. About the job This position is needed to be the designated technical support engineering contact for our strategic customers.  As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis. Responsibilities In this role, you’ll: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6 to 10+ years of relevant experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Have an inquisitive mind to understand how things work Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Excellence in task prioritization and evaluation of situational urgency. Interest in utilizing customer feedback to identify and drive improvements in our products. Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Experience in managing dedicated customer accounts. Desired: Understanding of Telecoms and VOIP including WebRTC and SIP. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 116,960.00 - 146,200.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00 - 154,700.00. Based in the San Francisco Bay area, California: 137,520.00 - 171,900.00. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location Application deadline information Applications for this role are intended to be accepted until Nov 20th , but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.