Location: Metro Manila, Philippines
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Cape Town, South Africa
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Buenos Aires, Argentina
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Bogotá, Colombia
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Brasilia, Brazil
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Caracas, Venezuela
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Manila, Metro Manila, Philippines
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Cape Town, South Africa
We’re Bamboo Works, a fast-growing international recruitment and staffing firm helping companies around the world build high-quality, remote teams. Our focus is simple:
quality over quantity
, long-term partnerships, and delivering real value through exceptional talent.
As we continue to scale, we’re looking for a
Mid-Level to
Senior
Recruiter
who can take ownership of roles, deliver consistently high-quality candidates, and contribute to improving how we recruit.
This is not a “fill as many roles as possible” environment. This is a place for recruiters who care about
craft, precision, and long-term impact.
Location:
Remote
Type:
Full-Time (Independent Contractor)
Working Hours:
Primarily aligned with Philippine working hours, with flexibility
Experience Level:
Mid-Level to Senior (7+ years)
Primary Focus:
Digital, Creative, and Marketing Roles (with flexibility across other verticals)
Compensation:
Base Pay (depending on experience) + placement-based incentives
Key Responsibilities
End-to-End Recruitment Delivery:
Own roles from intake to placement, ensuring strong candidate-client alignment
Candidate Assessment & Matchmaking:
Source, screen, interview, and present high-quality candidates
Candidate Relationship Management:
Build and maintain strong candidate relationships throughout the process
Sourcing & Talent Pipeline Development:
Contribute to sourcing strategies and build strong talent pipelines
ATS & Data Management:
Maintain accurate and structured candidate data within the ATS
Market Insights & Talent Intelligence:
Share insights on talent availability, compensation, and hiring trends
Collaboration & Team Support:
Work closely with internal teams to ensure consistent, high-quality outcomes
Operational & Administrative Support:
Ensure smooth execution of recruitment processes and documentation
What We’re Looking For
7+ years in recruitment
Experience with
remote and international hiring
Ability to manage multiple roles independently in a fast-paced environment
Strong interviewing and candidate assessment skills
High attention to detail and structured way of working
Comfortable using ATS systems and recruitment tools
Strong communication skills (written and verbal)
Proactive, accountable, and solutions-oriented mindset
Why Join Bamboo Works
Work with
international clients
across high-growth industries
Be part of a
high-performance, quality-driven team
Take real ownership over your roles and delivery
Flexible remote work environment
Opportunity to grow into
lead or specialized recruitment roles
over time
Recruitment Process
Initial Interview (HR & Recruitment Lead)
Final Interview (Co-Founders)
Location: Metro Manila, Philippines
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Cape Town, South Africa
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Cape Town, South Africa
About Bamboo Works
Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires.
As we continue to grow, we're looking for an exceptional
Lead Generation Specialist
to fuel our growth by connecting us with the companies that need great offshore teams the most.
If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Lead Generation Specialist
, you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team.
This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close.
Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into.
Role Details
Commitment:
Part-Time/Full-Time
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
Competitive rate based on experience, consisting of base pay + high incentives
What You'll Do
Build a steady flow of qualified meetings with companies looking to hire offshore staff.
Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore.
Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts.
Qualify and warm up prospects so our sales team receives opportunities that are ready to close.
Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month.
What We're Looking For
Must-Haves
At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients).
You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to.
You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools.
You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records.
You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup.
Nice-to-Haves
Experience running qualification or discovery calls before handing prospects over to sales
Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs
Experience with cold calling or appointment-setting software
Experience with corporate markets, such as accounting
Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization
Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting
Ideal Candidate Profile
This role is ideal for someone who:
Is driven by targets and motivated by seeing the pipeline grow.
Takes ownership of results rather than waiting for leads to come to them.
Spots opportunities and buying signals that others miss.
Thrives in a fast-paced, entrepreneurial environment where you're building from scratch.
Handles rejection with resilience and keeps outreach consistent day after day.
Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates.
Balances high activity with high-quality, well-qualified opportunities.
Is data-driven, tracking every number in the funnel and using it to improve.
Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus high incentives.
Work directly with company founders
Recruitment Process
Initial Interview
Interview with the Founders
Offer & Onboarding
Location: Manila, Philippines
About Bamboo Works
Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires.
As we continue to grow, we're looking for an exceptional
Lead Generation Specialist
to fuel our growth by connecting us with the companies that need great offshore teams the most.
If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Lead Generation Specialist
, you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team.
This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close.
Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into.
Role Details
Commitment:
Part-Time/Full-Time
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
Competitive rate based on experience, consisting of base pay + high incentives
What You'll Do
Build a steady flow of qualified meetings with companies looking to hire offshore staff.
Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore.
Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts.
Qualify and warm up prospects so our sales team receives opportunities that are ready to close.
Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month.
What We're Looking For
Must-Haves
At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients).
You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to.
You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools.
You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records.
You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup.
Nice-to-Haves
Experience running qualification or discovery calls before handing prospects over to sales
Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs
Experience with cold calling or appointment-setting software
Experience with corporate markets, such as accounting
Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization
Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting
Ideal Candidate Profile
This role is ideal for someone who:
Is driven by targets and motivated by seeing the pipeline grow.
Takes ownership of results rather than waiting for leads to come to them.
Spots opportunities and buying signals that others miss.
Thrives in a fast-paced, entrepreneurial environment where you're building from scratch.
Handles rejection with resilience and keeps outreach consistent day after day.
Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates.
Balances high activity with high-quality, well-qualified opportunities.
Is data-driven, tracking every number in the funnel and using it to improve.
Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus high incentives.
Work directly with company founders
Recruitment Process
Initial Interview
Interview with the Founders
Offer & Onboarding
Location: Bogotá, Colombia
About Bamboo Works
Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires.
As we continue to grow, we're looking for an exceptional
Lead Generation Specialist
to fuel our growth by connecting us with the companies that need great offshore teams the most.
If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Lead Generation Specialist
, you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team.
This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close.
Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into.
Role Details
Commitment:
Part-Time/Full-Time
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
Competitive rate based on experience, consisting of base pay + high incentives
What You'll Do
Build a steady flow of qualified meetings with companies looking to hire offshore staff.
Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore.
Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts.
Qualify and warm up prospects so our sales team receives opportunities that are ready to close.
Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month.
What We're Looking For
Must-Haves
At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients).
You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to.
You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools.
You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records.
You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup.
Nice-to-Haves
Experience running qualification or discovery calls before handing prospects over to sales
Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs
Experience with cold calling or appointment-setting software
Experience with corporate markets, such as accounting
Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization
Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting
Ideal Candidate Profile
This role is ideal for someone who:
Is driven by targets and motivated by seeing the pipeline grow.
Takes ownership of results rather than waiting for leads to come to them.
Spots opportunities and buying signals that others miss.
Thrives in a fast-paced, entrepreneurial environment where you're building from scratch.
Handles rejection with resilience and keeps outreach consistent day after day.
Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates.
Balances high activity with high-quality, well-qualified opportunities.
Is data-driven, tracking every number in the funnel and using it to improve.
Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus high incentives.
Work directly with company founders
Recruitment Process
Initial Interview
Interview with the Founders
Offer & Onboarding
Location: Warsaw, Poland
About Bamboo Works
Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires.
As we continue to grow, we're looking for an exceptional
Lead Generation Specialist
to fuel our growth by connecting us with the companies that need great offshore teams the most.
If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Lead Generation Specialist
, you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team.
This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close.
Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into.
Role Details
Commitment:
Part-Time/Full-Time
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
Competitive rate based on experience, consisting of base pay + high incentives
What You'll Do
Build a steady flow of qualified meetings with companies looking to hire offshore staff.
Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore.
Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts.
Qualify and warm up prospects so our sales team receives opportunities that are ready to close.
Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month.
What We're Looking For
Must-Haves
At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients).
You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to.
You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools.
You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records.
You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup.
Nice-to-Haves
Experience running qualification or discovery calls before handing prospects over to sales
Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs
Experience with cold calling or appointment-setting software
Experience with corporate markets, such as accounting
Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization
Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting
Ideal Candidate Profile
This role is ideal for someone who:
Is driven by targets and motivated by seeing the pipeline grow.
Takes ownership of results rather than waiting for leads to come to them.
Spots opportunities and buying signals that others miss.
Thrives in a fast-paced, entrepreneurial environment where you're building from scratch.
Handles rejection with resilience and keeps outreach consistent day after day.
Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates.
Balances high activity with high-quality, well-qualified opportunities.
Is data-driven, tracking every number in the funnel and using it to improve.
Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus high incentives.
Work directly with company founders
Recruitment Process
Initial Interview
Interview with the Founders
Offer & Onboarding
Location: Buenos Aires, Argentina
About Bamboo Works
Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires.
As we continue to grow, we're looking for an exceptional
Lead Generation Specialist
to fuel our growth by connecting us with the companies that need great offshore teams the most.
If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Lead Generation Specialist
, you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team.
This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close.
Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into.
Role Details
Commitment:
Part-Time/Full-Time
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
Competitive rate based on experience, consisting of base pay + high incentives
What You'll Do
Build a steady flow of qualified meetings with companies looking to hire offshore staff.
Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore.
Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts.
Qualify and warm up prospects so our sales team receives opportunities that are ready to close.
Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month.
What We're Looking For
Must-Haves
At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients).
You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to.
You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools.
You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records.
You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup.
Nice-to-Haves
Experience running qualification or discovery calls before handing prospects over to sales
Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs
Experience with cold calling or appointment-setting software
Experience with corporate markets, such as accounting
Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization
Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting
Ideal Candidate Profile
This role is ideal for someone who:
Is driven by targets and motivated by seeing the pipeline grow.
Takes ownership of results rather than waiting for leads to come to them.
Spots opportunities and buying signals that others miss.
Thrives in a fast-paced, entrepreneurial environment where you're building from scratch.
Handles rejection with resilience and keeps outreach consistent day after day.
Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates.
Balances high activity with high-quality, well-qualified opportunities.
Is data-driven, tracking every number in the funnel and using it to improve.
Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus high incentives.
Work directly with company founders
Recruitment Process
Initial Interview
Interview with the Founders
Offer & Onboarding
Location: Bogotá, Colombia
Bookkeeper / CPA (US or AU Accounting)
We are building a select talent pool of highly qualified Bookkeepers, CPAs, and Accounting Specialists to match with growing international accounting and finance firms. In this role, you will work directly with overseas accounting practices to expand their in-house capacity and support their existing client portfolios.
NOTE: THIS IS AN APPLICATION FOR OUR TALENT POOL.
We are actively building a pipeline of qualified accounting professionals. By applying, your profile will be vetted and pre-qualified so we can rapidly match you with incoming US or AU accounting firms.
Type:
Flexible (Part-Time and Full-Time opportunities available)
Schedule:
US or AEST business hours
Location:
Fully Remote
Engagement:
Independent Contractor
Rate:
Competitive USD hourly/monthly rates (scaled to experience and commitment)
Start Date:
ASAP / Rolling Placement
What You'll Be Doing:
Integrate directly into offshore accounting and finance teams to provide dedicated capacity and operational support.
Manage day-to-day books across multiple client accounts using platforms like QuickBooks Online or Xero, categorizing expenses, clearing backlogs, and maintaining up-to-date general ledgers.
Generate and issue invoices, track incoming payments, manage retainer billing, handle vendor bill payments, and issue reminders on behalf of firm clients.
Process international transactions and manage funds using multi-currency payment platforms (e.g., Airwallex, Wise, Stripe).
Prepare clean monthly, quarterly, and year-end financial statements (Profit & Loss, Balance Sheets, Cash Flow reports) across various client entities.
Assist firm teams with tax filing prep and compliance alignment specific to US (IRS/GAAP) or Australian (ATO/BAS) standards.
Who You Are:
Proven track record working with foreign accounts—specifically
US or Australian (AU) clients
.
Background as a Bookkeeper, Accounting Specialist, or Certified Public Accountant (CPA).
Advanced hands-on proficiency with
QuickBooks Online
and/or
Xero
.
Practical experience handling multi-currency platforms (Airwallex, Wise) and international bank transfers.
Flawless written and spoken English skills, meticulous attention to detail, and comfort managing remote workflows independently.
Nice-to-Haves
Familiarity with US GAAP/IRS guidelines or Australian BAS/GST tax regulations.
Experience in specialized niches like e-commerce, creative industries, SaaS, or professional services.
Proficiency with remote collaboration tools (Slack, Google Workspace, Asana).
Recruitment Process:
Initial Interview (HR/Recruiter)
Test Assignment
Final Interview (Client)
Location: Latvia
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Location: Serbia
About the Client
We're helping a growing
AI and process automation consultancy based in Munich, Germany
find a Senior AI Automation Engineer to design and deliver sophisticated automation and AI-powered business solutions.
The company works with small and medium-sized businesses across Germany, Austria, and Switzerland, helping them streamline operations, improve efficiency, and scale through intelligent automation. Its solutions span CRM systems, AI agents, automated workflows, business intelligence, and custom software integrations.
The Role
We're looking for a
Senior AI Automation Engineer
who combines a strong software development background with advanced hands-on experience in automation engineering and AI integrations.
You'll design and build complex automation systems, integrate AI technologies, develop custom code, and create tailored software solutions when existing platforms aren't sufficient.
Working closely with the founder and delivery team, you'll take ownership of projects from requirements gathering and technical design through development, deployment, and optimization.
This isn't a role for someone who only builds simple automations.
We're looking for a software engineer who understands system architecture, can solve complex technical challenges, and knows when to use low-code platforms versus custom development.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
CET
Location:
Fully Remote
Engagement:
Independent Contractor
Monthly Rate:
$1,800-$2,400 (can be higher, depending on level of experience)
What You'll Do
AI Automation & Workflow Development
Design, build, and maintain complex automation workflows using
n8n, Make.com, and Zapier
.
Develop end-to-end integrations connecting business applications, APIs, databases, CRMs, and AI models.
Build and optimize
HubSpot CRM automations
, including contacts, deals, pipelines, properties, and workflows.
Develop AI-powered solutions and agents for sales, research, customer support, and other business processes.
Troubleshoot and optimize workflows for reliability, scalability, and maintainability.
Software Development & AI Systems
Develop custom integrations, scripts, and applications using
JavaScript/TypeScript and/or Python
.
Design robust system architectures involving APIs, webhooks, databases, and authentication.
Build
RAG (Retrieval-Augmented Generation) systems
using LLMs, embeddings, document retrieval, and vector databases.
Evaluate existing platforms and develop custom solutions when off-the-shelf tools are insufficient.
Apply software engineering and cybersecurity best practices to ensure secure, reliable, and maintainable systems.
Project Ownership & Collaboration
Take ownership of projects from requirements gathering and solution design through testing, deployment, and optimization.
Translate business requirements into practical technical solutions.
Collaborate with the founder and delivery team on technical decisions and project execution.
Maintain clear documentation and high standards of quality.
Proactively identify opportunities to improve systems, workflows, and development processes.
What We're Looking For
Must-Haves
Several years (at least 3+) of professional
software development experience
, complemented by substantial hands-on automation engineering experience.
Advanced proficiency in
n8n and Make.com
, including complex, multi-step workflows and integrations.
Strong hands-on experience with
HubSpot CRM
, including its data structures, pipelines, properties, and automation capabilities.
Practical experience building
RAG-based AI systems
, including LLM integrations, embeddings, document retrieval, and vector databases.
Strong programming skills in
JavaScript/TypeScript and/or Python
.
Solid understanding of APIs, webhooks, databases, authentication, and system architecture.
Experience developing AI-powered workflows, LLM integrations, and AI agents.
Ability to independently design, troubleshoot, and deliver complex technical solutions.
Excellent written and spoken English, with the ability to communicate technical concepts clearly.
Nice-to-Haves
Experience with
Zapier, Close CRM, or other automation and CRM platforms
.
Familiarity with
Claude Code
or similar AI-assisted development tools.
Experience building custom business applications or replacing/extending SaaS platforms.
Background in an AI automation consultancy, agency, or client-facing technical environment.
Previous technical leadership experience.
Ideal Candidate Profile
You're a
software engineer at heart
who understands both traditional development and modern automation platforms. You know when to use n8n or Make.com, when custom code is necessary, and how to design solutions that are secure, scalable, and maintainable.
You're
analytical, structured, detail-oriented, and methodical
in your approach. You think through technical challenges carefully, make logical and well-reasoned decisions, and value precision and quality over quick fixes.
You're also reliable, accountable, and calm under pressure. You take ownership of projects, communicate proactively, and can be trusted to deliver consistently high-quality work with minimal supervision.
Above all, you're curious about emerging AI technologies and motivated to build practical, innovative solutions that solve real business problems.
Why Join?
Work on complex AI automation, RAG, CRM integration, and custom software projects.
Collaborate closely with the founder of a growing AI consultancy serving the DACH market.
Take ownership of technical solutions with significant autonomy.
Help shape technical standards, processes, and future engineering capabilities.
Join a long-term, fully remote opportunity with room for professional growth.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Technical Assessment / Test Assignment
Offer & Onboarding
The technical assessment will take place after the interview stage.
Cape Town, South Africa
Buenos Aires, Argentina
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Metro Manila, Philippines; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Cape Town, South Africa; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
leadCape Town, South Africa
leadManila, Philippines
leadBogotá, Colombia
leadWarsaw, Poland
leadBuenos Aires, Argentina
seniorLatvia
seniorSerbia
Все вакансии в одном месте - страница 13 · Job Hunters
