Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
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УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
As a Director of Product Security you will play a critical role in shaping, driving, and leading our software engineering teams towards a secure software development lifecycle and strengthening product-facing identity and authentication capabilities that protect our members. This role will strategically craft the roadmap in collaboration with stakeholders across the business and staff the team to fulfill growing security needs across engineering.
In addition to core product security responsibilities, you will partner closely with functions across Product, Software, Legal, Compliance, and enterprise security to meaningfully move the security posture of the company. We are seeking a leader and strategic partner with prior experience driving the engineering side of security for software teams.
RESPONSIBILITIES
- Build, lead, and grow multiple engineering teams executing on product-facing security strategy, including member authentication, code security, cloud security across AWS accounts, privacy by design, and threat modeling.
- Lead application vulnerability management programs across bug bounties, code vulnerabilities, container vulnerabilities, and infrastructure vulnerabilities.
- Build, integrate, and mature DevSecOps tooling and developer security controls, including SAST, SCA, container scanning, secrets detection, CI/CD security checks, and secure-by-default developer workflows.
- Define and communicate long-term product security strategy, product architecture standards, and design principles for product-facing systems.
- Partner with engineering, office of the CISO, and compliance leadership to embed privacy and security by design across the software development lifecycle.
- Establish and enforce best practices, standards, and processes for secure software development, testing, and deployment.
- Provide mentorship, guidance, and career development for engineering managers and individual contributors.
- Foster a culture of innovation, teamwork, psychological safety, and continuous learning within the Product Security organization.
QUALIFICATIONS
- Demonstrated success scaling a security team whilst crafting clear and efficient team domains.
- Proven experience as a technical leader managing multiple teams or a growing security engineering organization.
- Experience growing high level individual contributor career growth at the staff level or higher.
- Deep understanding of product security principles, including vulnerability management, data privacy, threat modeling, secure SDLC practices,and secure-by-default engineering patterns.
- Experience building or integrating developer security tooling to improve secure-by-default practices.
- Strong technical background in software development, testing, and deployment processes.
- Excellent communication, interpersonal, and leadership skills with the ability to influence across teams and levels.
BONUS QUALIFICATIONS
- Experience with AWS cloud environments and data-driven decision-making.
- Hands-on experience with containerized microservice environments.
- Background in incident response and post-mortem analysis for security events.
- Familiarity with automation frameworks for vulnerability scanning, compliance checks, or infrastructure security.
ABOUT YOU
- You’re a strategic and people-focused leader who thrives on balancing hands-on technical oversight with long-term organizational growth.
- You have experience building and scaling security engineering focused teams.
- You’re passionate about creating secure, privacy-first systems that protect member data and enable innovation.
- You collaborate effectively across technical and non-technical teams and can operate confidently in both strategic and tactical domains.
- Above all, you believe that security enables innovation, and you lead by fostering a culture that supports both speed and safety.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Staff/Senior Java Engineer, OKX Wallet (Web3)
Who We Are
OKX Wallet is OKX's self-custody wallet, built for users worldwide to securely and conveniently store, manage, and use their on-chain assets. The wallet backend operates in a multi-chain, multi-asset, high-concurrency environment shaped by on-chain state uncertainty and strict fund-security requirements — combining the complex-systems challenges of traditional internet backends with the transaction, signing, and on-chain interaction problems unique to blockchain.
We're looking for a Senior Java Engineer with roughly 5–10 years of backend experience: someone with strong engineering fundamentals who can independently own core modules, exercise sound judgment on complex problems, and proactively coordinate across upstream and downstream teams to drive work to completion.
What You'll Do
Own core wallet backend modules.
Build and continuously improve address management, asset synchronization, transaction construction, broadcasting, on-chain confirmation, gas estimation, nonce management, and transaction-state tracking. Understand each module's role in the full wallet flow, and keep stability, performance, and maintainability front of mind. For complex requirements, break the problem down before choosing an implementation rather than stacking code or reusing old designs.
Build transaction and on-chain interaction scenarios.
Work on transfers, token approvals, contract interactions, cross-chain, swaps, DApp connections, and signature-request handling. Understand a transaction's full lifecycle — from initiation through construction, signing, broadcasting, on-chain confirmation, and final state update — and diagnose issues like stuck transactions, duplicate submissions, state inconsistencies, and on-chain success that isn't reflected in the business system, using logs, on-chain data, and call traces.
Support multi-chain and new-chain integration.
We already support EVM, Tron, and Solana, and continuously onboard new public chains, Layer 2 networks, and asset standards. Contribute to technical research, integration design, and feature development, accounting for differences in address models, account systems, transaction structures, signing methods, fees, and confirmation mechanisms — as well as node stability, asset sync, exception compensation, monitoring, and security boundaries.
Ensure stable operation.
Contribute to day-to-day stability work — monitoring, alerting, rate limiting, graceful degradation, retries, compensation, data reconciliation, and troubleshooting. When incidents occur, help investigate, narrow scope, and fix root causes; for recurring issues, drive systemic fixes such as added monitoring, stronger fallbacks, or design improvements.
Drive your projects to delivery.
Take ownership of the modules and projects you're responsible for. On work spanning product, QA, frontend, infrastructure, or other backend teams, proactively sync information, surface dependencies and risks, and drive issues to resolution. When requirements are unclear or opinions diverge, lay out the context, offer your own judgment, and help build consensus.
Continuously raise engineering quality.
Participate in design discussions, code reviews, and system optimization. Spot unreasonable designs, duplicated logic, and latent risks, and propose actionable improvements. Document technical decisions, post-incident learnings, and best practices, and help less-experienced teammates.
Apply AI in daily development.
Use AI coding tools (Claude Code, Cursor, Codex, etc.) to assist with code comprehension, scaffolding, unit tests, code review, troubleshooting, refactoring, and documentation — validating AI output for correctness, project conventions, performance, and security rather than using it unchecked.
What We're Looking For
Solid Java backend fundamentals.
~5–10 years of Java backend experience with a strong grasp of collections, concurrency, thread pools, the JVM, network communication, and common performance issues. Proficient with Spring Boot, Spring Cloud, MyBatis, or comparable stacks, able to independently design and build medium-to-large backend modules and reason about the mechanics behind the frameworks you use.
Strong system design ability.
Experience with complex or high-concurrency systems; comfortable with idempotency, retries, compensation, caching, message queues, distributed locks, data consistency, rate limiting, and service degradation. Able to own module- or service-level design and clearly explain the core flow, failure scenarios, and key trade-offs.
Cognitive ability and judgment.
Able to understand context and goals on ambiguous problems, separate symptom from root cause, and choose a fitting solution based on business value, user experience, stability, cost, and security — rather than reflexively adding complexity.
Drive and ownership.
Able to independently own a module or project end to end, from design through development, testing, and launch. Proactively communicates and resolves dependencies, risks, and blockers, and follows through on launch outcomes rather than stopping at code merge.
Blockchain or wallet experience.
Experience with wallets, blockchain, trading platforms, on-chain data services, or related systems. Understands addresses, public/private keys, mnemonics, transaction signing, broadcasting, on-chain confirmation, gas, and nonce; familiar with the transaction mechanics of at least one of EVM, Tron, or Solana, and with token standards such as ERC-20 and TRC-20. (Strong backend fundamentals and fast learning can offset gaps in blockchain coverage.)
High security awareness.
Sensitive to private-key, signing, permission, and user-asset security; familiar with replay protection, API authentication, tamper resistance, sensitive-data protection, and least-privilege principles. Actively considers malformed input, duplicate requests, privilege bypass, and data-leak risks when building transaction features.
Independent production troubleshooting.
Able to diagnose live issues via log analysis, metrics monitoring, distributed tracing, and thread/memory analysis; can form hypotheses and narrow scope even with incomplete information. Hands-on experience with performance degradation, timeouts, message backlogs, data inconsistencies, memory issues, or unstable third-party services.
Engineering in the AI era.
Willing to use AI coding tools to improve daily efficiency and able to judge whether AI output meets real business requirements before shipping it. Has a basic understanding of prompts, context management, RAG, AI agents, and MCP, or a genuine willingness to keep learning — treating AI as an engineering tool, not requiring an algorithm/model-training background.
Nice to Have
Integration work on new public chains, new asset standards, or cross-chain protocols
Familiarity with WalletConnect, DApp Browser, or signature-request handling
Knowledge of MPC, multisig, hardware wallets, or TEE-based key-security schemes
Experience with Swap, staking, cross-chain bridges, or DeFi aggregation
Address risk detection, allow/deny lists, anti-fraud, or wallet risk-control experience
High-concurrency transaction systems, blockchain node services, on-chain data indexing, or transaction-state-tracking systems
Familiarity with RPC calls, block scanning, chain reorgs, transaction compensation, and reconciliation mechanisms
JVM performance tuning, stability governance, or complex production-incident experience
Cross-team collaboration with a track record of driving projects to delivery
Real projects built with AI — e.g. AI code review, development agents, MCP servers, intelligent troubleshooting, or knowledge bases
Follows developments in AI coding assistants and LLM applications and shares practical takeaways with the team
Perks & Benefits
Competitive total compensation
Comprehensive insurance coverage for you and your dependents
More benefits to be discussed after you join
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Montréal
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
We are seeking an Applied AI, Forward Deployed Engineer to build customer use cases on top of the Mistral stack. You will turn "we have agents" into "we shipped something a client uses." This role is about composing cybersecurity-related agentic workflows, configuring harnesses for real-world scenarios, and delivering value directly to clients.
As a Forward Deployed Engineer at Mistral, you may also work on use cases outside cybersecurity, bringing the same context engineering, orchestration, and eval work to enterprise workflows in finance, manufacturing, defense, or the public sector.
What You Will Do
- Client-Facing Agentic Solutions
- You'll individually help deploy into production use cases with considerable business impact across various industries, with cybersecurity client assignments as a priority
- You'll work on state-of-the-art GenAI applications, driving a crucial technological transformation together with our customers
- Tackle iconic use cases that no existing solution on the market can address - from custom configuration of cybersecurity harnesses for cloud defense, to optimizing agentic vulnerability scanning solutions, to customizing agentic red-teaming solutions or penetration testing scenarios
- You'll work directly on client use cases, translating security requirements into agentic solutions
- You'll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations, providing technical guidance on our products and explaining Mistral technologies to various stakeholders
- You'll collaborate with our product and science teams to continuously improve our product and model capabilities based on customer feedback
How We Work in Applied AI
- We care about people and outputs
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care
- No politics. Low ego, high standards
- We embrace an unstructured environment and find joy in it
About You
- You are fluent in English
- You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products
- You have proven experience in AI or machine learning product implementation with APIs, back-end, and front-end interfaces
- You have experience tackling advanced RAG, building agentic use cases, or fine-tuning LLMs
- You have a deep understanding of the concepts and algorithms underlying machine learning and LLMs
- You have strong technical coding skills in Python
- You have strong communication skills, with an ability to explain complex technical concepts in simple terms to both technical and non-technical audiences
Ideally, you have:
- Contributed to open-source projects, in particular in the space of LLMs
- Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Technical Product Manager
- Hands-on experience building agents, LLM orchestration, context engineering, evals, and RAG systems
- A bias toward action and delivery - you ship fast
- The ability to operate independently with a customer-led mindset
- The ability to reuse internal building blocks and components effectively
- Strong problem-solving abilities and attention to detail
- A collaborative attitude
- Pentesting knowledge
- Experience developing a cybersecurity product
- Experience building agentic harnesses or multi-agent systems end-to-end
- A strong background in evals and benchmarking of agent systems
- Experience with security tooling or workflows
- Prior work on production AI systems in regulated or high-stakes environments
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Sta. Rosa, Laguna
Workplace: OnSite
Duties and Responsibilities
- Customer Onboarding
- Conducts customer due diligence and KYC (know-your-customer)
- Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious.
- Validates the completeness and accuracy of customer information on the customer information sheet/account opening form.
- Conducts signature verification.
- Photocopies the proof of identity and files it together with the account opening form.
- Creates the customer profile and opens the account in the Core Banking System (CBS)
- Secures appropriate approval for the creation completed.
- Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer.
- Scans the Account Opening Document Set.
- End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head.
- Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review.
- Conducts Enhanced Due Diligence as necessary.
- Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities.
- Preparation of Customer Notifications and monitor its delivery status.
- Fire-Proof Cabinet / Vault Custodianship
- Safekeeps accountable forms and records the utilization of accountable forms.
- Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours.
- Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller.
- Customer Interaction such as but not limited to:
- Attends to customer queries at the branch.
- Responds to Customer Inquiry via email.
- Resolves customer complaint.
- Call-out (TD Maturity, Bounced Cheques, etc.)
- Release and Monitoring of Bounced Cheques Pick up and/or Replacement
- Debit Cards Handling
- Release of Debit Cards to Customers and Tagging in the System
- Blocking of Card – Lost / Stolen
- Destruction of aged card
- All files shall be safekept in the designated filing cabinet and shall be within the retention period.
- Ensure completion of tasks assigned within the agreed turnaround-time.
- Other processes that may arise related to Account Services.
- Timely reports concerns identified and possible issues that might have impact to branch operations.
- Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
- Organizes team files (soft and hard copy) and adheres to the record retention policy.
- Identifies processes/systems for improvement but ensuring controls are in place.
- Initiates projects for the betterment of the team and the company as a whole.
- Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
- Participates in Business Continuity Plan (BCP) Activities.
- Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
- Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
- Assists in combatting money laundering by ensuring processes required are in place.
- Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
- Strict adherence to company’s policies and code of conduct.
EDUCATION & COMPETENCIES
- University degree on Banking & Finance, or any related Business Course
- With at least 3 years of relevant experience in a banking industry
- Strong knowledge and experience in teller services or branch operations
- Sufficient knowledge of BSP regulations
- Good communication skills
- Problem-solving skills in a well-structured manner
- Ability to work with different culture, race, or ethnic group.
- Can work independently with minimal supervision.
- Acceptable risk management skills and ability to mitigate identified risks.
- Good interpersonal skills
- Keen attention to details
- Organize, innovative and results oriented.
- Ability to multi-task in a fast-paced environment
- Positive attitude knows how to find ways to address different circumstances.
- With official Signature Verification, KYC / CDD Training / Seminars attended.
Location: Mapbox US
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT WE DO
Mapbox is looking for a Senior Software Engineer to join our Security & Compliance team. As a member of our diverse and globally distributed team, you’ll help all Mapbox engineers build secure-by-default systems. Engineers on the Security & Compliance team build scanning and threat detection systems to monitor Mapbox’s cloud deployment (AWS-native, mainly container-based, 7 global regions including China) and other digital assets. They conduct risk assessments of new vendor integrations and product launches, and facilitate a bug bounty program that leverages the diverse expertise of a global community of security researchers. Lastly, they build and maintain core standards around security, quality, and privacy—reflected in our compliance certifications—and the automation to monitor and enforce these standards across Mapbox.
WHAT YOU'LL DO
We’re excited to share our passion for scalable, engineering-driven, security with you, and for your perspective to help shape our team’s goals. You will be responsible for contributing to, operating, and improving all things related to our security and compliance services. In this role, you can expect to:
- Conduct AWS security reviews (deep dive into our AWS environment to validate security best practices are being followed).
- Make security improvements recommendations and work with our production support teams to implement security improvement in AWS.
- Partner with the Lead Security Architect in fixing custom-built security tools bots.
- Conduct in-depth security reviews of application code, working closely with developers to code securely from the outset and address issues early during coding and testing phases.
- Partner with internal product teams to implement a secure-by-default design into their own products.
- Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends.
WHAT WE BELIEVE ARE IMPORTANT FOR THIS ROLE
- Bachelor’s or higher degree in Computer Science or similar
- 5+ years of experience in product or application security and related software engineering roles
- Experience with AWS services like GuardDuty, CloudTrail log review, IAM, Security Groups, CloudFront, CloudFormation, S3, ECS, Lambda, DynamoDB and RDS.
- Proficiency in a programming language (e.g. Python, JavaScript or Node.js or TypeScript), testing practices, and documentation.
- Subject matter expertise in security best practices and the ability to quickly make correct risk assessments that prioritize the overall benefit to the company.
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Comprehensive Healthcare: Private medical coverage for you and your dependents.
- Family-First Support: Generous maternity and paternity leave policies to support your growing family.
- Fertility & Family Building: Inclusive fertility support. Grow your family on your terms.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth.
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Flexible paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
- Invest & Grow: Retirement plans with competitive matching.
Our annual base compensation for this role ranges from $160,650 - $217,350 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.
By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy https://www.mapbox.com/legal/privacy which is linked here.
Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation https://drive.google.com/file/d/1rVYht6vc6QJmVzwML1rlh3BFboC-JkGe/view?usp=drive_link and Right to Work https://drive.google.com/file/d/1Pnzz1t8ueq8iPftJ7kqPOGoTnD5mqi0H/view?usp=drive_link posters for more information.
Applications are accepted on an ongoing basis. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Paris; Lisbon
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We’re one of Europe’s fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you’re solving problems, building market-leading products or exploring how AI can make work smarter, you’ll have the freedom to create and the trust to deliver.
If you’re ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
You’ll be based out of the Paris or Lisbon office, and regularly travelling to our office in the Netherlands. You’ll be building and closing relationships with Technology companies across the country. You are data-driven and can independently manage a pipeline of partnership opportunities, solving for short-term impact while executing the long-term strategy. These tech partnerships are predominantly focused on embedded payment solutions in among others the Hotel & Booking, Ticketing and Food Order verticals.
What you’ll ship
- Scan the market in the France for potential partnerships opportunities, reaching out to these potential partners
- Drive the partnerships opportunity pipeline in the region
- Develop and review business and uses cases for new partnership opportunities
- Take full responsibility for guiding partnerships prospects from first contact and build this partnership towards success Mainly for the complex and strategic partners that Mollie works with, by building long term relationships on C-Level.
- Developing and redefining the go-to-market strategies for the Technology Partnerships channel, working with local leadership to ensure alignment with the wider commercial strategy in each region (across Sales, Marketing etc.)
- Represent Mollie at industry events across Europe, in order to expand Mollie’s positioning as a leader in the embedded payments space
What you will bring
- Experience: 5+ years of experience in a similar role, with a proven and consistent track record of exceeding sales targets and closing complex, high-value deals.
- Significant experience in managing a sales pipeline that consists of both larger strategic business development deals and smaller / high velocity deals as well as a track record in managing deals and negotiations first-hand
- Proven track record in selling SaaS software and advanced skills in forecasting and reporting towards senior leadership.
- Cross-functional experience working with various internal and external stakeholders in an international environment
- A strategic and analytical mindset and strong problem-solving and communication skills
- Ability to connect easily with potential partners and build trust-based relationships
- Mastery of negotiation techniques and the ability to navigate difficult conversations to a mutually beneficial outcome.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI https://jobs.mollie.com/ai-manifestobrings that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Serbia
Who we are:
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in minutes, it just works—and is always free for the first 200 endpoints, with no functional limitations. By pioneering autonomous OS and third-party patching, peer-to-peer patch distribution, and real-time vulnerability assessment without requiring a VPN, Action1 eliminates routine IT labor, helps prevent ransomware and other security risks, and protects the digital employee experience. In 2025, Action1 was recognized by the Inc. 5000 as the fastest-growing private software company in America. Action1 is founder-led by Alex Vovk and Mike Walters, entrepreneurs who previously founded Netwrix, a multibillion-dollar cybersecurity company.
The Role
We are looking for a Product Security Engineer to join the team responsible for securing Action1’s multi-tenant SaaS platform. In this role, you will work closely with engineering, product, and security teams to identify risks early, support vulnerability handling, strengthen secure development practices, and make product security practical, clear, and actionable. This is a hands-on role for someone who understands both software engineering and cybersecurity, enjoys working directly with developers, and wants to build security into the product without slowing teams down unnecessarily.
What you'll do:
Support Product Security Incident Response Team (PSIRT) and vulnerability-handling activities
Validate, triage, track, and coordinate security reports
Provide practical remediation guidance to engineering teams
Help validate security fixes and reduce product security risks
Review code, APIs, and system architecture to identify security issues early
Conduct threat modeling and security design reviews
Improve security automation within engineering workflows
Support SAST, SCA, secrets scanning, and other security controls
Maintain software bills of materials (SBOMs), dependency visibility, and remediation follow-up
Support security assessments, vulnerability assessments, and penetration testing
Maintain vulnerability-handling playbooks, product security procedures, and incident response runbooks
Requirements
What we are looking for:
3+ years of experience in product security, application security, DevSecOps, or a related cybersecurity field
Strong software engineering background and the ability to work effectively with engineering teams
Understanding of application, API, infrastructure, and software supply chain security risks
Experience applying cloud security concepts and practices
Understanding of identity and access management, network security, logging, monitoring, and secure cloud architecture patterns
Familiarity with vulnerability management, incident response, security assessments, and secure software development lifecycle practices
Experience with threat modeling and security design reviews
Strong communication skills, including professional communication with external security researchers and vendors
Ability to work independently and collaboratively in a fast-moving environment
Nice to have:
Genuine interest in cybersecurity and motivation to grow as a product security expert
Hands-on experience with AWS security controls, best practices, and architecture patterns
Hands-on experience with C++ or JavaScript
Experience with security testing and automation using scripts, APIs, CI/CD pipelines, or specialized tools
Experience conducting threat modeling for SaaS, API, cloud, or on-premises product components
Experience with SBOM generation, dependency visibility, or software supply chain security
Benefits
What we offer:
A fully remote work environment
The opportunity to work on a real-world security product used by IT and security teams
High ownership and a direct impact on product security practices
Close collaboration with engineering, product, and security teams
A fast-growing software company with low bureaucracy and practical decision-making
The opportunity to improve security processes, automation, and engineering workflows
A supportive team that values clear thinking, ownership, and continuous learning
Location: Brownsville, WI Corporate Office ; Neenah, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as an Equipment Assistant can change yours.
As an Equipment Assistant you are responsible for assisting the Equipment Management team with analyzing reports, data entry, daily operations, and long-term planning. Success in this role requires a high degree of accuracy, urgency, and strong organizational skills.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
Main Responsibilities:
Generate, maintain, analyze, support, and assist with equipment data tracking for a variety of reports utilizing appropriate tools and software.
Assist with maintaining project equipment lists and other Excel based documents.
Collaborate with Equipment Management team to effectively communicate equipment call-offs
Assist with 3rd party rentals by collecting data for purchase orders including DOT (Department of Transportation) and IFTA (International Fuel Tax Association) packets as necessary.
Assist with intercompany lease contracts and maintain accurate records.
Perform transactional data entry into systems with a high degree of accuracy. Scan, organize and file documents.
Maintain Equipment Management SharePoint site to ensure accessibility and organization.
What it takes:
High School Diploma
Directly supported senior level management
Computer Proficiency (Excel)
Demonstrated speed and accuracy in data entry
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Mauritania
Bradken
is a global manufacturer of custom-engineered products and solutions for the resources sector. Our products operate in some of the toughest mining environments, where performance, reliability and practical engineering support matter.
We are seeking an Applications Engineer to support our Mining product lines, with a primary focus on Excavator Buckets, Ground Engaging Tools and Crawler Systems and broader support across for electric rope shovels and hydraulic excavators.
This is a hands-on, customer-facing engineering role. You will work closely with customers, Sales, Product Design, Manufacturing and Supply Chain teams to understand site issues, support product performance and help turn field feedback into practical engineering solutions.
This is a remote-based role for anyone currently based anywhere in Mauritania, with regular travel to customer sites (approximately 50–75%).
About the role
As an Application Engineer, you will provide technical support across Bradken’s mining products, from site-based problem solving through to product updates, reverse engineering and product development.
You will help capture customer requirements, provide engineering input, support field evaluations and ensure technical information is shared clearly across the business.
Key responsibilities
· Provide technical support for mining customers and regional Sales teams.
· Support product performance reviews, field evaluations and warranty-related technical analysis.
· Assist with product design, customisation, reverse engineering and product improvement work.
· Prepare solid CAD models, drawings, analysis/simulation inputs and technical documentation.
· Work with internal teams to ensure products can be designed, manufactured and delivered to customer requirements.
· Support product trials, testing, validation and customer feedback.
· Maintain a strong focus on safety, quality, customer outcomes and Bradken’s engineering standards.
About you
You are a practical Mechanical Engineer (or equivalent) who can work confidently with customers, technical teams and site-based challenges.
You bring strong problem-solving skills, sound engineering-based judgement and the ability to communicate technical information clearly. You are comfortable moving between design work, product support and customer-facing conversations.
This is a 100% fully remote role and is
strictly open to candidates currently residing within Mauritania
.
Fluency in English is a mandatory requirement
as all daily operations, training, and the interview process will be conducted entirely in English.
You will bring:
· A Bachelor’s degree in Mechanical Engineering or equivalent.
· Experience in design, reliability, application engineering or a related technical role.
· Experience in mining, construction equipment, fabrications, heavy manufacturing or similar industrial environments.
· Product design, product development or project delivery experience.
· Working knowledge of 3D CAD and FEA software.
· A current driver’s licence and ability to travel locally and regionally.
· Fluent in English and French skills are essential and Arabic language capability would be advantageous.
Experience with Siemens NX, ANSYS, Siemens Teamcenter PLM or 3D scanning will be highly regarded.
Knowledge of surface mining equipment, mine site requirements and MSHA or relevant regional mine hazard training will also be valued.
Location & Eligibility
: This is a 100% fully remote role. It is strictly open to Mauritanian citizens and legal residents currently residing anywhere within Mauritania.
Technical Requirements
: Candidates must possess a highly stable, high-speed internet connection and a reliable power source suitable for remote digital work.
Why join Bradken
This role gives you the chance to stay close to the field, work on real mining equipment challenges and contribute to product improvements that matter to customers.
You will be part of a global business where engineering, customer focus and practical problem solving come together.
We offer:
Safety first environment and mindset
Flexible work options
Competitive Total Reward Packages
Employee Assistance Program for you and your family
How we hire
:
About Our Screening Process
As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation,
we may invite candidates to complete a one‑way video screening
at a time that suits them.If you require adjustments or an alternative format, we’re happy to discuss this.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Zambia
Bradken
is a global manufacturer of custom-engineered products and solutions for the resources sector. Our products operate in some of the toughest mining environments, where performance, reliability and practical engineering support matter.
We are seeking an Application Engineer to support our Mining product lines, with a primary focus on Excavator Buckets, Ground Engaging Tools and Crawler Systems and broader support across for electric rope shovels and hydraulic excavators.
This is a hands-on, customer-facing engineering role. You will work closely with customers, Sales, Product Design, Manufacturing and Supply Chain teams to understand site issues, support product performance and help turn field feedback into practical engineering solutions.
This is a remote-based role for anyone currently based anywhere in Zambia, with regular travel to customer sites (approximately 50–75%).
About the role
As an Application Engineer, you will provide technical support across Bradken’s mining products, from site-based problem solving through to product updates, reverse engineering and product development.
You will help capture customer requirements, provide engineering input, support field evaluations and ensure technical information is shared clearly across the business.
Key responsibilities
· Provide technical support for mining customers and regional Sales teams.
· Support product performance reviews, field evaluations and warranty-related technical analysis.
· Assist with product design, customisation, reverse engineering and product improvement work.
· Prepare solid CAD models, drawings, analysis/simulation inputs and technical documentation.
· Work with internal teams to ensure products can be designed, manufactured and delivered to customer requirements.
· Support product trials, testing, validation and customer feedback.
· Maintain a strong focus on safety, quality, customer outcomes and Bradken’s engineering standards.
About you
You are a practical Mechanical Engineer (or equivalent) who can work confidently with customers, technical teams and site-based challenges.
You bring strong problem-solving skills, sound engineering-based judgement and the ability to communicate technical information clearly. You are comfortable moving between design work, product support and customer-facing conversations.
You will bring:
· A Bachelor’s degree in Mechanical Engineering or equivalent.
· Experience in design, reliability, application engineering or a related technical role.
· Experience in mining, construction equipment, fabrications, heavy manufacturing or similar industrial environments.
· Product design, product development or project delivery experience.
· Working knowledge of 3D CAD and FEA software.
· A current driver’s licence and ability to travel locally and regionally.
Experience with Siemens NX, ANSYS, Siemens Teamcenter PLM or 3D scanning will be highly regarded.
Knowledge of surface mining equipment, mine site requirements and MSHA or relevant regional mine hazard training will also be valued.
This position is open to Zambian citizens and holders of valid Zambian Permanent Residence permits only.
Why join Bradken
This role gives you the chance to stay close to the field, work on real mining equipment challenges and contribute to product improvements that matter to customers.
You will be part of a global business where engineering, customer focus and practical problem solving come together.
We offer:
Safety first environment and mindset
Flexible work options
Competitive Total Reward Packages
Employee Assistance Program for you and your family
How we hire
:
About Our Screening Process
As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation,
we may invite candidates to complete a one‑way video screening
at a time that suits them.If you require adjustments or an alternative format, we’re happy to discuss this.
Before commencing employment
, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Annapolis, MD
The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
1.
Patient Identification and Documentation:
·
Greet patients and visitors courteously and professionally.
·
Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.
·
Update demographics per legal identification.
·
Verify the information on armbands before placing them on patients.
·
Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
·
Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate.
2.
Patient Registration and Insurance Verification:
·
Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations.
·
Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages.
·
Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened.
·
Scan all required documents into patient records and place HAR notes on accounts when necessary.
·
Identify and resolve insurance verification issues, informing patients of available options, including financial assistance.
3.
Regulatory Compliance and Customer Service:
·
Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.).
·
Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service.
4. Appointment Scheduling:
·
Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences.
·
Verify insurance coverage and obtain pre-authorizations as needed.
5. Financial Communication:
·
Communicate financial responsibilities to patients and collect funds in accordance with established protocols.
·
Make referrals to Charity Care and Medical Assistance when needed.
6. Workflow Management:
·
Answer and direct incoming and external calls promptly.
·
Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines.
·
Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).
7. Meeting and Training Participation:
·
Attend departmental staff meetings or watch videos when absent.
·
Attend all required in-person training/in-services and complete all educational assignments within the required timeframe.
·
Read and respond to emails during each shift.
8. Adherence to Policies:
·
Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage.
·
Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement.
9. Additional Responsibilities:
·
Perform other duties as assigned by the Director, Manager, or Supervisor.
Experience/Education/Certification Requirements:
High school diploma or equivalent.
0–11 months of
direct
Patient Access or healthcare registration experience.
Strong verbal and written communication skills to interact with patients, families, and clinical teams.
Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment.
Excellent attention to detail and accuracy in data entry and documentation.
Compassionate, patient-centered approach to service delivery.
Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Spain
About the Opportunity
Dentons Europe is currently seeking a Information Security Engineer, specializing in Microsoft cloud technologies to play a key role in strengthening and evolving our security landscape.
In this role, you will design and implement security controls across cloud and hybrid environments, with a strong focus on Microsoft 365 and Microsoft Azure. You will operate at the intersection of architecture and execution shaping security decisions, guiding technical teams, and ensuring that systems, applications, and integrations meet the firm’s security, compliance, and reliability standards.
As a trusted advisor and technical authority, you will work closely with Information Security, IT, and business stakeholders across Europe, embedding security into the design and delivery of technology solutions while continuously improving the organization’s overall security posture.
This is an opportunity to make a visible, enterprise-wide impact in a complex, international environment.
You will primarily be accountable for
Design, implement, and maintain robust security and compliance controls across Microsoft 365, Microsoft Azure, and hybrid environments.
Act as a cybersecurity subject-matter expert for Europe and Country IT teams providing clear, practical guidance on secure design and implementation.
Assist in embedding security into application, infrastructure, identity, endpoint, and integration architectures (including APIs and data flows), ensuring alignment with secure development lifecycle practices and architectural standards.
Collaborate with architects, engineers, project teams, and business stakeholders to define security requirements as integral part of enterprise initiatives and technology solutions from the outset.
Work closely with SOC and CSIRT teams to support incident response activities, including investigation, containment, and remediation, and ensure lessons learned are reflected in improved controls and architecture.
Lead end-to-end vulnerability management activities, including vulnerability scanning, assessments, penetration testing coordination, and remediation tracking with system owners and technical teams.
Identify, assess, and mitigate security risks across cloud and enterprise environments, driving measurable improvements in the firm’s security posture.
Provide advanced troubleshooting and technical leadership for complex or high-impact security issues.
Develop and maintain security documentation, standards, reports, and control frameworks.
Requirements
Minimum 3 years of experience in cloud security or enterprise cybersecurity engineering
Advanced expertise in Microsoft Azure security, including at least two of:
Defender for Cloud
Microsoft Sentinel
Infrastructure / Network Security (IaaS)
Application and API security
Storage and database security
Advanced expertise in Microsoft 365 security, including at least two of:
Microsoft Entra ID, identity and access management
Microsoft Purview, data protection and compliance
Microsoft 365 Defender suite
Intune / Endpoint Manager
Strong understanding of:
Security architecture principles, including Zero Trust, defense-in-depth and least privilege
Hybrid cloud environments and system integrations
Vulnerability management, including analyzing penetration testing and coordinating remediation of results
API security and modern integration technologies
Scripting and automation skills, e.g., PowerShell, Python or Bash
Strong interest in security architecture, with a desire to deepen exposure and grow toward architectural responsibilities
Professional experience
Proven experience designing and implementing secure solutions in Microsoft technologies-based enterprise environments
Experience working with large-scale or multi-country IT environments
Solid exposure to security operations, incident response and security tooling
Experience collaborating across infrastructure, development and business teams
Benefits
Remuneration and benefits package will reflect the successful candidates experience and country where hired.
Please apply with an English resume
Location: Czechia
About the Opportunity
Dentons Europe is currently seeking a Information Security Engineer, specializing in Microsoft cloud technologies to play a key role in strengthening and evolving our security landscape.
In this role, you will design and implement security controls across cloud and hybrid environments, with a strong focus on Microsoft 365 and Microsoft Azure. You will operate at the intersection of architecture and execution shaping security decisions, guiding technical teams, and ensuring that systems, applications, and integrations meet the firm’s security, compliance, and reliability standards.
As a trusted advisor and technical authority, you will work closely with Information Security, IT, and business stakeholders across Europe, embedding security into the design and delivery of technology solutions while continuously improving the organization’s overall security posture.
This is an opportunity to make a visible, enterprise-wide impact in a complex, international environment.
You will primarily be accountable for
Design, implement, and maintain robust security and compliance controls across Microsoft 365, Microsoft Azure, and hybrid environments.
Act as a cybersecurity subject-matter expert for Europe and Country IT teams providing clear, practical guidance on secure design and implementation.
Assist in embedding security into application, infrastructure, identity, endpoint, and integration architectures (including APIs and data flows), ensuring alignment with secure development lifecycle practices and architectural standards.
Collaborate with architects, engineers, project teams, and business stakeholders to define security requirements as integral part of enterprise initiatives and technology solutions from the outset.
Work closely with SOC and CSIRT teams to support incident response activities, including investigation, containment, and remediation, and ensure lessons learned are reflected in improved controls and architecture.
Lead end-to-end vulnerability management activities, including vulnerability scanning, assessments, penetration testing coordination, and remediation tracking with system owners and technical teams.
Identify, assess, and mitigate security risks across cloud and enterprise environments, driving measurable improvements in the firm’s security posture.
Provide advanced troubleshooting and technical leadership for complex or high-impact security issues.
Develop and maintain security documentation, standards, reports, and control frameworks.
Requirements
Minimum 3 years of experience in cloud security or enterprise cybersecurity engineering
Advanced expertise in Microsoft Azure security, including at least two of:
Defender for Cloud
Microsoft Sentinel
Infrastructure / Network Security (IaaS)
Application and API security
Storage and database security
Advanced expertise in Microsoft 365 security, including at least two of:
Microsoft Entra ID, identity and access management
Microsoft Purview, data protection and compliance
Microsoft 365 Defender suite
Intune / Endpoint Manager
Strong understanding of:
Security architecture principles, including Zero Trust, defense-in-depth and least privilege
Hybrid cloud environments and system integrations
Vulnerability management, including analyzing penetration testing and coordinating remediation of results
API security and modern integration technologies
Scripting and automation skills, e.g., PowerShell, Python or Bash
Strong interest in security architecture, with a desire to deepen exposure and grow toward architectural responsibilities
Professional experience
Proven experience designing and implementing secure solutions in Microsoft technologies-based enterprise environments
Experience working with large-scale or multi-country IT environments
Solid exposure to security operations, incident response and security tooling
Experience collaborating across infrastructure, development and business teams
Benefits
25 days of vacation/year
3 sick days/year
Meal lump-sum
MultiSport card
Multipass card
Home Office allowance
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Render’s mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works.
We’re evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. As our users’ apps grow from a single service into complex, multi-service architectures, our biggest challenge is keeping it all feeling simple. We need a Product Designer to take that "pile of parts" and turn it into a cohesive system that actually makes sense.
As a Staff IC, you'll also help raise the bar across the organization through mentorship, design leadership, and thoughtful cross-functional influence.
This is a craft-focused IC role, and it's web UI at its most demanding. You'll own the surfaces developers depend on when the clock is ticking and things are breaking. Designing for infrastructure is unique: your screens see the most traffic when the user is most stressed, and "failure" is a first-class state, not an edge case. We’re looking for someone who finds that responsibility energizing.
You’ll join a design team that takes its craft seriously, with weekly critiques and deep cross-functional collaboration. You’ll thrive here if you love untangling complex, messy problems and turning them into accessible, beautiful experiences.
YOU WILL:
- Make a multi-service system legible at a glance. Design the views that let a developer see how their services connect and depend on each other, instead of stitching the picture together one service at a time. This comprehension gap is where design can make a complicated system feel cohesive and friendly.
- Design system-level observability. Aggregated logs, metrics, deploys, and events across a whole project, filterable by environment and resource — so a developer can answer "what's going on with my system" in one place. This is high-density information design where hierarchy, scanning speed, and progressive disclosure are the whole game.
- Design deployment as a coordinated act. When an application has many services, coordination gets hard. You'll design cross-service deployment and rollback, and a preview model so shipping feels safe at any scale.
- Design and consider all product states. You'll own the "unglamorous" moments. Like build errors, failed deploys, and empty states, and turn them into helpful experiences. Since developer tools earn their reputation by how they handle problems, your focus is on guiding the user to success even when things go wrong.
- Own a first-run experience worth recommending. The path from signup to first successful deploy is where trust starts. You'll design it so that a developer's first ten minutes make them want to tell someone.
- Contribute to where the platform goes next. Alongside the shipping work, you'll bring concept explorations and a strong point of view to a design-led discovery track, shaping the platform's future through a weekly critique cadence with the rest of the team.
WE'RE LOOKING FOR:
- 7+ years of relevant experience. Whether you’ve worked on developer tools, cloud infrastructure, or another complex, high-stakes product, we care more about your impact than your title.
- Exceptional taste and craft. You have an eye for detail that borders on obsessive — typography, spacing, motion, density, interaction feedback. You notice when something is 2px off and it bothers you, and you've shipped work other practitioners admire.
- Strong information architecture. You can take a tangle of objects and relationships and make it feel like one obvious thing.
- You design the whole journey, not a screen at a time. Your portfolio shows a user carried coherently across every surface a feature touches — entry point to empty state to failure to recovery — not a set of polished screens that don't add up to a system.
- Fluent in developer language. You know your way around services, CI/CD, and deployments. You don’t need to have built a cloud platform before, but you’re curious enough to get deep into the weeds of how it works.
- Respect for failure states. You believe an error message is an interface, and you design for the user having a bad day, not just the happy path.
- Systems fluency. You're comfortable working in and contributing to a design system as the product's surface area grows, extending it rather than fighting it.
- Strong product judgment under fast launch velocity. You frame problems well, prioritize ruthlessly, and know which details matter and which can wait.
- Clear, direct communication and a genuinely collaborative way of working with product and engineering partners — including sharing a problem space with another designer without needing hard fences between you.
NICE-TO-HAVES:
- Experience designing complex dashboards, monitoring tools, or console interfaces where data density and high-stakes clarity matter.
- You've been on-call, run side projects, or debugged systems in production. You don’t just design for developers; you understand their mental models and the specific frustrations they face.
- You’re as excited to design a CLI tool or shape an SDK as you are to build a web dashboard. You’re ready to explore new frontiers like agentic workflows and AI-assisted design, not just standard web UI.
- Design-engineering literacy: comfort near code, motion, or prototyping.
- Writing, talks, or side projects that demonstrate your craft and point of view.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Barcelona, Spain; Madrid, Spain
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for a hands-on Engineering Manager to lead a team building core internal infrastructure and developer-facing systems. This role sits at the intersection of project management, engineering leadership, and platform development. The team (Evaluation Engines / Data processing engines) owns foundational components which are embedded into higher level workflow engines and tools. Examples are formula evaluation, data transformation according to predefined mapping, decision models, etc.
The team is technically strong and highly autonomous. We are looking for an Engineering Manager who can operate effectively in this environment: someone with a strong engineering background who understands complex systems, but does not need to be the deepest technical expert in every area.
Your role will be to help experienced engineers work effectively together, create clarity across interconnected initiatives, and improve how the team plans, collaborates, and delivers.
What You’ll Do
Lead a strong engineering team
You will manage and develop experienced engineers with significant ownership of their technical domains. The team is mostly Rust engineers, however they also build libraries for several other programming languages: Go, Ruby, Java, Python, and WASM.
You will be responsible for regular 1:1s, feedback, performance management, career development, hiring, onboarding, and team health.
We expect you to create an environment where engineers can remain highly autonomous while having clear priorities, ownership, and accountability. You will be responsible for team capacity planning and hiring when needed.
Build strong product
You will be working closely with Product Managers and department VP to define how the products look, what to build and in which order, what new exciting features we can bring to our customers. As this area is highly technical and speaks Computer Science terms at times, Product Managers will greatly rely on your and your team expertise to make decisions.
You will be responsible for working with Quality Engineering and Product Security teams to deliver high-quality products. At the same time in this AI era we expect you to embrace new tools to shift quality and security scans left.
Drive planning and execution
The team owns several interconnected technical areas, often developed across separate repositories and involving dependencies between engineers and projects.
You will:
Own planning and operational execution across multiple engineering workstreams.
Create visibility into priorities, dependencies, timelines, and resource allocation.
Help the team turn broad technical direction into an executable roadmap.
Identify and remove blockers before they significantly impact delivery.
Balance new development, customer commitments, operational work, and technical debt.
Define meaningful engineering metrics and use them to identify opportunities for improvement.
Keep stakeholders informed about progress, risks, and trade-offs.
Plan release and update cycles of the product.
Maintain the product, be responsible for defects triaging and mitigation.
Stay close to technology
This is strictly not a purely people-management role. Technical background and experience is a must.
We don't expect you to be a fluent Rust developer, we in fact are not expecting you to know Rust at all. But you should be comfortable participating in technical discussions, reviewing designs and architecture proposals, understanding engineering trade-offs, and challenging assumptions when needed. You should have a wide industry knowledge, and understand the pros and cons of different programming languages and platforms.
Depending on your background and interests, you may also review code, contribute to tooling or prototypes, participate in incident investigation, or use automation and AI-assisted development to improve engineering workflows.
At the same time, we do not expect the Engineering Manager to make every technical decision. Senior engineers (your team will contain a mix of engineers up to Staff and Architect levels) own significant parts of the technical direction, and a key part of the role is enabling them to do that effectively.
What We’re Looking For
We are looking for someone with:
Significant software engineering experience before or alongside engineering management.
Experience managing senior, autonomous engineers.
A strong background in platform engineering, developer infrastructure, developer productivity, backend infrastructure, or distributed systems.
Experience with CI/CD, release engineering, developer tooling, or internal engineering platforms.
Experience owning roadmaps and delivering multi-quarter engineering initiatives.
Strong understanding of software development lifecycle and engineering practices.
Experience managing technical debt alongside product and business priorities.
Ability to understand complex technical discussions without needing to personally own every implementation decision.
Strong stakeholder management and cross-functional communication skills.
Experience hiring, coaching, and developing engineers.
A pragmatic approach to engineering processes: enough structure to make teams effective, without unnecessary bureaucracy.
What Makes Someone Successful in This Role
You are comfortable joining a team where engineers may understand individual systems more deeply than you do.
Instead of trying to become the technical owner of every component, you ask the right questions, understand trade-offs, create clarity, and help engineers make good decisions together.
You enjoy finding problems in the engineering system itself: unclear ownership, slow reviews, hidden dependencies, fragmented tooling, competing priorities, or processes that depend too heavily on individuals pushing things forward.
You can move between a conversation about architecture or CI pipelines, a 1:1 with an engineer, roadmap prioritization with Product, and a discussion about why delivery is taking longer than expected.
You are comfortable aligning your team roadmap with requirements from Product Managers, and from Engineering leadership, which may be different, and working with different stakeholders in general.
Most importantly, you combine technical credibility with strong people and execution leadership.
Nice to Have
Experience with some of the following would be particularly relevant:
Golang or Rust; understanding of WASM platform.
Basic understanding of formal grammar, AST, compiler frontends.
Observability and operational tooling.
Open-source development.
AI-assisted software development and automated code review.
PostgreSQL or database infrastructure.
Kubernetes, Docker, Terraform, or cloud infrastructure.
Multi-repository development environments.
Developer-facing APIs, SDKs, libraries, or integrations.
(REQ ID: 2582)
Location: Baku
Workplace: onsite
ABOUT US
Xsolla is a global video game commerce company that provides a comprehensive suite of tools and services for game developers and publishers - including payments, distribution, game stores, launcher solutions, and partner network services. Our platform processes transactions across 200+ geographies, supporting thousands of games and millions of players worldwide. Quality is not optional - it is foundational to every product we ship.
ROLE OVERVIEW
The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones. You will define and drive the strategic vision for quality assurance - from test automation architecture and CI/CD integration to AI-assisted testing practices and performance engineering. You will lead a distributed organization of 30+ QA engineers and leads as part of a broader QA organization of 75+ professionals, ensuring predictable, high-quality releases across every product Xsolla delivers. This is not a management-only position. You must be deeply technical - capable of reviewing automation code, architecting test frameworks, debugging CI/CD pipelines, and evaluating AI-driven testing approaches hands-on.
Key Responsibilities
Strategic Leadership & Ownership
Define and execute the QA strategy across all Xsolla products, aligning quality objectives with business goals and product roadmaps.
Own QA deliverables end-to-end - from test planning through release sign-off - and be accountable for outcomes, not just activities.
Establish and enforce quality gates, defect governance policies, and release readiness criteria across all product teams.
Drive organizational maturity: evolve the QA function from reactive testing to proactive quality engineering embedded in every stage of the
SDLC
.
Represent QA at the executive level - articulate quality risks, tradeoffs, and resource needs to VP/C-level stakeholders with clarity and data.
Technical Excellence
Architect and oversee enterprise-grade test automation frameworks spanning UI (Playwright), API, database validation (SQL), and performance testing (K6).
Define and maintain standards for test code quality - including code reviews,
PR
contributions, reusable libraries, and modular test design.
Deep understanding of
Git workflows
- branching strategies, merge request reviews, repository hygiene, and code versioning best practices across multiple repositories.
Expert-level knowledge of
CI/CD pipelines
- design, optimize, and troubleshoot automated build, test, and deployment pipelines (GitHub Actions, GitLab CI, Jenkins, or similar).
Ensure all automation is fully integrated into CI/CD pipelines, with clear pass/fail signals, automated regression gates, and performance benchmarks at every release stage.
Drive adoption of
infrastructure-as-code
practices for test environments - containerized test execution, ephemeral environments, and environment parity between staging and production.
Evaluate, select, and implement QA tooling - including test management platforms (Qase), observability tools, and defect tracking integrations.
AI Integration & Innovation
Proven track record of using AI in day-to-day QA activities
- not aspirational, but demonstrated. You have used AI tools to generate test cases, write automation code, analyze test results, identify flaky tests, or accelerate debugging.
Champion and operationalize AI-assisted quality engineering across the organization - specifically using
Claude AI
for code generation, test design, automation scripting, and documentation.
Define governance frameworks for AI-generated test artifacts - validation, review, and sign-off processes to ensure AI outputs meet quality standards.
Stay current with AI/ML advancements relevant to testing - intelligent test selection, predictive defect analysis, autonomous test generation, and self-healing automation.
Establish metrics to measure the impact of AI adoption on QA velocity, coverage, and defect detection rates.
Team Leadership & People Development
Lead, mentor, and develop a distributed team of
30+ QA professionals
- including QA Leads, Senior QA Engineers, and QA Engineers - across
multiple time zones
(Americas, Europe, Asia-Pacific).
Build a high-performance culture rooted in ownership, technical excellence, continuous learning, and psychological safety.
Conduct regular 1:1s, career development conversations, and performance reviews. Identify and grow future QA leaders.
Design and implement onboarding programs, skill development paths, and technical training curricula - including AI literacy for all QA team members.
Manage resource allocation and capacity planning across multiple concurrent projects, ensuring predictable and sustainable QA delivery.
Navigate cross-cultural team dynamics with sensitivity and effectiveness - a truly global team requires a global leadership mindset.
Process Rigor & Quality Governance
Enforce rigorous QA processes across the organization: •
Test case management
: Create, maintain, and execute comprehensive test cases in
Qase
with full traceability (pass, fail, blocked statuses).
Bug documentation
: Ensure all staging bugs are filed with detailed reproduction steps, expected vs. actual behavior, environment details, screenshots/videos, and severity classification - following established training standards.
Automation framework documentation
: Maintain clear, up-to-date documentation for all automation frameworks, ensuring any engineer can onboard and contribute.
QA Score
: Drive iterative improvements in QA Score metrics - tracking automation coverage, defect escape rate, test execution velocity, and regression stability.
Define and track QA KPIs and OKRs - present quality dashboards and trend analysis to leadership regularly.
Conduct root cause analysis on production escapes and implement systemic corrective actions.
Cross-Functional Collaboration
Partner closely with Engineering, Product, DevOps, and Release Management to embed quality practices into every phase of the development lifecycle.
Work effectively in
Agile/Scrum environments
- participate in and drive sprint planning, retrospectives, daily stand-ups, and release ceremonies.
Act as the primary QA stakeholder for cross-functional initiatives - environment strategy, deployment automation, incident response, and post-mortem processes.
Build strong relationships with engineering leadership to ensure QA is not a bottleneck but an accelerator.
Common Expectations Across All QA Roles
Must be
technical and able to write code
for testing and automation.
Use
Claude AI
to assist in code creation, automation, and test design.
Follow QA processes rigorously: create and execute robust test cases in
Qase
, maintain clear documentation in automation frameworks, ensure traceability of executed test cases with statuses (pass, fail, blocked), and file
Staging Bugs
with detailed documentation following training standards.
Contribute to iterative improvements in QA Score and testing processes.
Strong communication and collaboration skills, analytical mindset, and commitment to continuous learning.
Ability to work effectively in Agile/Scrum environments, participating in sprint planning, retrospectives, and daily stand-ups.
Required Qualifications
15+ years of experience in QA/Quality Engineering
, with at least
6+ years in Senior Manager or Director-level roles
.
Proven experience leading teams of 30+ people
distributed across multiple time zones and cultural contexts.
Hands-on technical proficiency
- you can write and review test automation code, not just manage people who do. Proficiency in one or more: Python, JavaScript/TypeScript, Java.
Deep expertise in test automation frameworks
: Playwright, Selenium, Cypress, or equivalent for UI; REST/GraphQL API testing tools; database validation via SQL.
Performance testing experience
: K6, JMeter, Gatling, or Locust - designing, executing, and analyzing load/stress/soak tests.
Expert knowledge of Git
: branching strategies (GitFlow, trunk-based), pull request workflows, code review practices, repository management across multiple repos.
Expert knowledge of CI/CD
: designing and maintaining pipelines (GitHub Actions, GitLab CI, Jenkins, CircleCI), integrating automated tests into build/deploy workflows, debugging pipeline failures.
Demonstrated use of AI tools in professional QA work
- Claude, ChatGPT, Copilot, or similar - for test generation, automation coding, defect analysis, or process optimization. Provide specific examples.
Strong understanding of Agile/Scrum methodologies
and experience operating within and across Agile teams.
Experience with test management platforms
(Qase, TestRail, Zephyr, or similar).
Excellent communication skills
- ability to present complex technical quality topics to non-technical stakeholders, write clear documentation, and influence without authority.
Bachelor's degree in Computer Science, Engineering, or related field
(or equivalent practical experience).
Preferred Qualifications
Experience in the
video game, fintech, or e-commerce/payments industry
- understanding the unique quality challenges of high-throughput transaction systems.
Experience with
cloud-native architectures
(GCP, AWS, Azure) and testing strategies for microservices, event-driven systems, and distributed architectures.
Familiarity with
containerization and orchestration
(Docker, Kubernetes) for test environment management.
Experience building or managing
unified test environments
- non-production environment strategies that enable safe, deterministic, and scalable validation.
Knowledge of
security testing
fundamentals (
OWASP
, penetration testing, vulnerability scanning).
Experience with
data pipeline testing
and data quality validation.
Background in establishing
QA Centers of Excellence
or transforming QA organizations from manual-heavy to automation-first.
What Success Looks Like (First 12 Months)
90 days
: Complete assessment of current QA processes, tooling, team capabilities, and automation coverage. Establish relationships with all QA leads and key engineering stakeholders. Identify top 3 strategic gaps.
180 days
: Deliver a QA strategy roadmap aligned with product and engineering priorities. Implement measurable improvements in automation coverage and CI/CD test integration. Launch AI-assisted testing pilot across at least 2 product teams.
365 days
: Achieve measurable reduction in production defect escape rate. Demonstrate >80% automation coverage on critical regression paths. AI-assisted testing practices adopted across all QA teams. QA Score trending consistently upward. Team engagement and retention metrics at or above company benchmarks.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Warsaw, Poland
About the Opportunity
Dentons Europe is currently seeking a Information Security Engineer, specializing in Microsoft cloud technologies to play a key role in strengthening and evolving our security landscape.
In this role, you will design and implement security controls across cloud and hybrid environments, with a strong focus on Microsoft 365 and Microsoft Azure. You will operate at the intersection of architecture and execution shaping security decisions, guiding technical teams, and ensuring that systems, applications, and integrations meet the firm’s security, compliance, and reliability standards.
As a trusted advisor and technical authority, you will work closely with Information Security, IT, and business stakeholders across Europe, embedding security into the design and delivery of technology solutions while continuously improving the organization’s overall security posture.
This is an opportunity to make a visible, enterprise-wide impact in a complex, international environment.
You will primarily be accountable for
Design, implement, and maintain robust security and compliance controls across Microsoft 365, Microsoft Azure, and hybrid environments.
Act as a cybersecurity subject-matter expert for Europe and Country IT teams providing clear, practical guidance on secure design and implementation.
Assist in embedding security into application, infrastructure, identity, endpoint, and integration architectures (including APIs and data flows), ensuring alignment with secure development lifecycle practices and architectural standards.
Collaborate with architects, engineers, project teams, and business stakeholders to define security requirements as integral part of enterprise initiatives and technology solutions from the outset.
Work closely with SOC and CSIRT teams to support incident response activities, including investigation, containment, and remediation, and ensure lessons learned are reflected in improved controls and architecture.
Lead end-to-end vulnerability management activities, including vulnerability scanning, assessments, penetration testing coordination, and remediation tracking with system owners and technical teams.
Identify, assess, and mitigate security risks across cloud and enterprise environments, driving measurable improvements in the firm’s security posture.
Provide advanced troubleshooting and technical leadership for complex or high-impact security issues.
Develop and maintain security documentation, standards, reports, and control frameworks.
Requirements
Minimum 3 years of experience in cloud security or enterprise cybersecurity engineering
Advanced expertise in Microsoft Azure security, including
at least two of
:
Defender for Cloud
Microsoft Sentinel
Infrastructure / Network Security (IaaS)
Application and API security
Storage and database security
Advanced expertise in Microsoft 365 security, including
at least two of:
Microsoft Entra ID, identity and access management
Microsoft Purview, data protection and compliance
Microsoft 365 Defender suite
Intune / Endpoint Manager
Strong understanding of:
Security architecture principles, including Zero Trust, defense-in-depth and least privilege
Hybrid cloud environments and system integrations
Vulnerability management, including analyzing penetration testing and coordinating remediation of results
API security and modern integration technologies
Scripting and automation skills, e.g., PowerShell, Python or Bash
Strong interest in security architecture, with a desire to deepen exposure and grow toward architectural responsibilities
Professional experience
Proven experience designing and implementing secure solutions in Microsoft technologies-based enterprise environments
Experience working with large-scale or multi-country IT environments
Solid exposure to security operations, incident response and security tooling
Experience collaborating across infrastructure, development and business teams
Benefits
Private medical healthcare provided by Medicover
MultiSport card
Benefit Cafeteria system
Option to join a private insurance plan
An additional day off for your birthday
Tailored learning & development opportunities
Hybrid work model with a modern office in Warsaw city center
ОфисBoston, MA
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
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Montréal; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисГеография найма не уточнена
География найма не уточнена
Paris; Lisbon
УдалённоSerbia
Brownsville, WI Corporate Office ; Neenah, WI
География найма не уточнена
Zambia
География найма не уточнена
УдалённоSpain
УдалённоCzechia
УдалённоRemote: United States
Barcelona, Spain; Madrid, Spain
ОфисBaku; The Director of QA is a senior technical leadership role responsible for owning and scaling Xsolla's quality engineering function across multiple product lines, teams, and time zones; multiple time zones; distributed across multiple time zones and cultural contexts
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