Deblock is looking for an IT Operations Manager to own team tooling and onboarding and keep the company compliance-ready while partnering with product on new launches and driving operational reviews and the team roadmap.
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Deblock is looking for an IT Operations Manager to own team tooling and onboarding and keep the company compliance-ready while partnering with product on new launches and driving operational reviews and the team roadmap.
ZILO is looking for a Compliance Officer and MLRO to own SEC transfer agent compliance and act as designated AML officer for its US digital transfer agency including registration SAR filing and examination readiness.
AES is looking for a Relay/SCADA Technician to install test maintain and remove protective relay communication and SCADA equipment at substations power plants and customer locations while leading moderately complex projects and training less experienced staff.
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Настроить подбор零一万物 is looking for a Product Manager to plan and design LLM platform agent and To B AI application products through user research and MVP definition while collaborating with algorithm and engineering teams.
零一万物 is looking for a Forward Deployed Engineer to work with enterprise customers to define problems and build and deploy AI applications using LLM agent and RAG technologies while optimizing real-world results.
零一万物 is looking for a Software Engineer to build backend services multi-agent workflows and enterprise RAG capabilities for LLM-based AI-first applications and platforms while improving evaluation and observability.
零一万物 is looking for an Algorithm Engineer to develop core LLM agent capabilities and Harness methods while building evaluation pipelines and running experiments to improve task success reliability and efficiency.
Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's products are growing fast in reach and complexity. Every new model, product, and channel brings problems no one predicted. We want to catch each issue as early as possible, get customers unblocked fast, and fix the root cause. The best experience is one where a customer never has to ask for help. We are building a Support Technology engineering team to solve what stands between a customer and Claude, whether they want to use it but can't or are unhappy with their experience. That covers individual users, businesses, and customers who reach Claude through partners. Our goal is a better product experience for everyone who uses Claude. We make it easy for customers to get help and talk to us, through Claude itself and via human specialists with the tools to solve their problems. We also determine why they needed help and fix the cause in the product. Billing is a good example. When a charge is confusing, a payment fails, or a plan doesn't unlock, a customer should be able to reach us and get it resolved in one conversation. Then we want to learn why it happened and change the product, whether that's the subscription flow, the payment error, or the invoice, so the next customer never has to ask. As one of the team's early engineers, you will set the technical direction and build the core systems behind this work. We expect Claude to handle more of each case over time, from diagnosing an issue to resolving it to flagging the product fix behind it. Success means customers run into fewer problems, get them truly solved when they do, and are happy with the help they receive, whether it comes from Claude or a person. This is a hands-on role with high leverage. You will write a lot of code and lead across teams, since many fixes belong to other product teams. You will partner with our Product Manager, the Product Support team, and product engineering teams such as Billing Platform. Key responsibilities Improve the product experience at the root: Build agents that spot where customers keep getting stuck and find the root cause, then ship the fix or drive it with the owning team until customers stop running into the problem Make our support agents reliable first responders: Build the tools, APIs, and safe, audited workflows our Claude-powered support agents use for common fixes, with evals, guardrails, and clean handoffs to people, and measure whether customers' problems actually get solved Build the platform foundations: Create a reliable support platform that scales with our growth, including the experience and tools for customers and specialists, and the data that shows what customers are running into and whether our changes help Support enterprise and partner channels: Extend support to business customers, admins, and partner-sold customers, including cases that start outside our own products Raise the bar and build with Claude: Set standards for reliability, observability, testing, and rollouts, mentor engineers, and use Claude heavily in your own work Minimum qualifications Deep backend and distributed systems skills, including APIs, data models, event-driven systems, and third-party integrations Experience building production software, including technical lead roles on multi-team projects Experience building systems where correctness, access control, and auditability matter A clear vision for how capable models like Claude can improve customer support, and motivation to build it Judgment about when to ship a simple fix and when to invest in a platform Track record of leading without formal authority and getting other teams to own and ship fixes Preferred qualifications 8+ years building backend or platform systems in production, including 3+ years leading large-scale, complex projects or teams as an engineer or tech lead Experience building and improving customer-facing products with measurable impact Experience with billing, payments, or subscription systems Experience shipping LLM-based or agentic systems in production Experience building with helpdesk or contact center platforms such as Intercom, Zendesk, or Salesforce Service Cloud Experience building internal tools or platforms for operations teams such as support, risk, finance, or trust and safety Experience building data pipelines for support or operations analytics Full-stack experience, including web UIs for internal tools or customer-facing flows Experience with enterprise features such as SSO, admin controls, or provisioning, or with partner and cloud marketplace integrations Experience setting multi-year technical direction for an area and growing other senior engineers The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: US - Culver City, California, United States Scopely is hiring a Senior Legal Operations Manager based in our Culver City, CA hub on a hybrid basis. As a Senior Legal Operations Manager, you will be the driving force of innovation, scale, technology, and automation for the Scopely legal team. You will be responsible for building and streamlining the strategic technologies of the Legal department as our company expands around the world. You will be part of a team that implements key systems, optimizes processes, manages projects, creates objectives, and reports performance metrics to deliver legal services in the most collaborative, friendly, and efficient manner, including supporting both internal and external resource management. You'll get to work with some super inspiring people, including our Finance, IT, Workplace, and People teams and a growing team of external vendors and law firms. Reporting to our Director, Legal Operations, you'll be the second member of our growing Legal Operations team and have a significant impact on how the broader Legal department and Scopely continue to grow. What You Will Do: Oversee operational processes to maintain and support legal systems and technology, including contract management, ebilling/matter management, e-signature, workflow automation, and document storage Identify opportunities where AI can transform how legal work gets done, partnering with Legal, IT, Security, and business stakeholders to select, pilot, and operationalize AI-enabled solutions that reduce manual effort, improve speed and quality of service, and free up attorneys to focus on higher-value strategic work Assist in developing relevant project and process documentation and self-help tools as needed: legal intranet, playbooks, legal training, Q&A, process flows, etc Support the legal operations function on assigned cross-functional and departmental initiatives Contract Management: Serve as the key administrator of Ironclad, owning templates, workflows, repository design, system configuration, and technical integrations with a particular focus on continuous optimization of existing workflows and development of new ones Oversee and help streamline contract workflow processes, including creation, assignment, organization, tracking, document storage, and template/playbook management Manage process for verifying existence of an active services agreement and associating the correct parent contract for Statement of Work workflows in Ironclad Manage process for archiving executed agreements and capturing appropriate metadata fields for our repository Be a primary point of contact to the business to answer questions regarding legal contract review support and processes, and triage incoming contract-related requests Develop and maintain detailed process documentation and training materials that you will use to drive continuous adoption across the Legal team and relevant cross-functional partners E-Billing/Matter Management: Oversee our outside counsel and e-billing/matter management processes, including Manage the strategic use of Brightflag for e-billing and spend management, including invoice review and spend-analysis tools to enforce outside counsel billing guidelines, flag exceptions, and surface spend trends Manage law firm engagement letters and onboarding with AP, opening and closing matters Oversee monthly accrual process and prepare monthly accrual reports for AP Manage integration with Oracle for approved invoices sent to AP Manage new timekeeper review and approval Interact independently with in-house legal team and outside counsel regarding missing accruals or invoices, disputes, or to answer other questions that may arise concerning invoicing/status, onboarding, guidelines, and any system or process issues Assist in building and maintaining the Legal team's annual budget and forecast, tracking spend against plan and flagging variances early Assist in the development of data-driven reporting on legal spend, matter volume, and operational KPIs for Legal leadership What We're Looking For: At least 6-8 years of relevant, progressively complex experience with a proven track record of leading successful implementation and rollout of key technologies and processes Experience with Ironclad or similar contract lifecycle management platforms Experience with API integration Experience leveraging AI-powered tools, automation platforms, or emerging legal technologies to optimize legal workflows and improve operational efficiency Experience supporting legal operations across multiple business units, subsidiaries, or shared-services environments Ability to collect and analyze available information and execute effectively and autonomously in complex or ambiguous situations Preference for candidates with direct experience implementing and/or managing Ironclad or Brightflag Nice to have: Clear understanding of contracts and how they are used, including their abbreviated names, and can speak to them without reference For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $140,000 — $170,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Manager, Personalized Support. About the job The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Technical Account Managers while working in Mexico and Colombia time zones. The Manager in this role collaborates with Engineering, Supportability, Product, Readiness and other cross functional teams to enable customers and Technical Account Managers. Responsibilities In this role, you’ll: Lead a team of Technical Account Managers (TAMs) who are the designated technical contacts for Twilio’s strategic customers. The team’s role is to assist customers in resolving complex technical problems, delivering proactive guidance to provide added value through the use of Twilio technologies and being the champion for the customer within Twilio. As the Personalized Support Manager, you will be the coach and leader for a team of TAMs; bringing out the best in each of your team members with keen interest in their overall well being. You are ready to dig deep and address technical questions as well as be able to zoom out and look at the larger picture. A large part of your role involves understanding customer roadblocks, pain points and advocating in a data driven way with product management and engineering teams to enhance the customer experience and delight Twilio customers. You will also be working alongside our Sales teams to manage customer accounts. You will enable and train new employees to supplement existing resources as needed while raising the bar on the standard of support excellence. You will foster a strong culture of collaboration and customer empathy in the team. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of experience as part of a support or operations team in a software or SaaS company. 4+ years experience leading a technical support team in a software or SaaS company. Experience coaching Technical Account Managers in providing best-in-class customized proactive and reactive support to customers. Exceptional emotional intelligence, interpersonal communication and professional writing skills. Demonstrated history of driving complex product issue resolutions including escalation management, internal and external strategy planning through to solution delivery. Ability to lead a team while effectively developing and achieving the desired performance outcomes (performance, teamwork, collaboration, KPI reporting/analysis, frameworks, daily management tasks, training & enablement strategies, etc.) Ability to prioritize multiple competing initiatives simultaneously including business as usual tasks, projects, on-call responsibilities and other operational requirements. Diplomacy in uncertain situations with an analytical and process driven solution approach. Desired: Knowledge of networking protocols, standards, troubleshooting and cloud computing. Working knowledge of P/L, expense, cost, resource and risk management in enterprise portfolios. Experience working with Salesforce, JIRA, Confluence, Airtable, Zendesk and other project tools. Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The Opportunity Nebius is looking for an experienced integrated campaign marketer to turn audience insight into campaigns that grow brand awareness, reach the right customers, and generate qualified demand. You will own the strategy and execution of city-specific campaigns, campaigns around our biggest events, and evergreen campaigns connecting a defined persona with a relevant solution. This is a senior, hands-on individual contributor role. You will research audiences, build campaign plans, write briefs, guide execution, and measure results. You will lead cross-functional teams and agencies without direct line authority, with the opportunity to grow into a team lead as the function evolves. What you will own Own local and evergreen city-specific campaigns . Research priority markets, target personas, buying behaviours, local communities, trusted influencers, and trade publications. Translate those insights into integrated plans that combine the digital and physical channels most relevant to each audience. Build campaigns around major events . Own the integrated campaign plan before, during, and after tier 1 and selected tier 2 events. Partner with Events to extend Nebius awareness and customer reach through digital media, physical activations, influencers, third-party publications, content syndication, and coordinated follow-up. Develop evergreen and solution campaigns . Build sustained programs around a specific persona, business need, and Nebius solution. Create launch activations and ongoing campaigns for priorities such as new hardware, industry use cases, inference, and agentic AI, tailoring messages, offers, and channels to the intended outcome. Turn strategy into execution . Define campaign objectives, customer journeys, channel roles, asset requirements, budgets, timelines, and responsibilities. Write clear briefs, manage dependencies, and work directly with channel owners and agencies to launch coherent campaigns and resolve execution gaps. Lead across teams . Align Product Marketing, Brand / Creative, Content, Digital, Events, Partner Marketing, Sales, and Marketing Operations around one campaign plan. Secure commitments, clarify decisions, and connect campaign engagement to relevant sales or nurture follow-up. Activate partners . Identify where partners add audience access, credibility, or distribution. Develop co-branded content and joint activations with clear shared objectives, responsibilities, follow-up plans, and measures of success. Own agency and vendor performance . Select and brief partners, define scope, deliverables, budgets, and quality standards, and hold them accountable for execution and results. Provide actionable feedback and manage spend and trade-offs throughout the campaign. Define measurement and attribution . Agree baselines, KPIs, tracking, and reporting with Marketing Operations and analytics before launch. Assess awareness, target-audience engagement, qualified demand, pipeline contribution, and efficiency against campaign goals. Use controlled tests or geographic comparisons where feasible and distinguish attributed results from incremental impact. Build repeatable, AI-powered campaign systems. Turn persona research, channel selection, briefs, journey maps, and measurement plans into reusable frameworks that use AI to generate a first version of the customer journey, creative, and cross-channel activations within days, then refine with feedback to launch within weeks. Build in feedback loops that use campaign signals and results to automate improvements to audience targeting, creative, channel mix, and budget allocation—enabling one person to scale across different campaign types. Use AI to accelerate the work . Apply AI to persona and market research, campaign planning, and rapid prototyping of assets and customer journeys. Validate findings and creative quality, document effective workflows, and use the time saved to test and improve campaigns. What success looks like Within 90 days, establish a prioritized campaign roadmap, an agreed measurement framework, and initial audience and market insights, with the first priority campaign launched. Deliver coordinated local, event, and evergreen campaigns with clear audience choices, channel rationale, ownership, and follow-up. Demonstrate improvements in awareness, relevant customer reach, qualified engagement, and pipeline contribution against agreed campaign baselines and goals. Keep teams, agencies, and partners aligned on commitments, delivering campaigns on time and within agreed budgets. Build a repeatable campaign framework that reduces planning and launch time and turns measured results into better campaign decisions. What you bring 8+ years of experience in integrated campaigns, demand generation, or Account-based marketing, including significant hands-on ownership of multi-channel programs at scale. Minimum of 4-5 years leading integrated campaigns for 1 or 2 companies. A proven record of delivering integrated campaigns with measurable business outcomes. You can explain your personal contribution, what worked, what did not, and how those lessons changed your approach. Strong audience and market research skills. You can identify decision-makers, understand their needs and trusted sources, and explain why particular messages, channels, and offers will reach them. Experience combining digital and physical channels into a connected customer journey, with sound judgment about local relevance, event amplification, and sustained demand creation. Creative thinking about media and activation. You see opportunities beyond traditional formats, turning local partnerships, street marketing, and unexpected touchpoints into relevant ways to reach your audience. You challenge agencies and partners to think beyond standard media plans and uncover distinctive opportunities that others overlook. A clear point of view on measurement and attribution. You can define success for different campaign types, interpret incomplete data, and distinguish engagement metrics, pipeline influence, and evidence of incremental impact. Proven agency and vendor management skills, including selection, briefing, scope and budget management, creative feedback, and performance accountability. Strong systems thinking and practical use of AI. You turn campaign experience into reusable research methods, planning templates, workflows, and learning loops. The ability to lead through influence. You bring cross-functional teams along, resolve competing priorities, communicate decisions clearly, and remain accountable for outcomes without managing every contributor. Comfort operating as a senior individual contributor: you can set strategy and do the work yourself, manage multiple campaigns, and make thoughtful trade-offs with limited resources. Experience that would be especially valuable Experience in B2B technology, cloud infrastructure, AI, developer platforms, or enterprise software, reaching technical and business audiences. Experience building city-specific or regional campaigns informed by local audience research and media habits. Experience extending the impact of major industry events through coordinated campaigns before, during, and after the event. A track record of co-marketing with technology or ecosystem partners, including joint content, distribution, and activation. Experience using CRM, marketing automation, account-based marketing, and campaign analytics tools to connect activity with account engagement and commercial outcomes. The profile we are looking for You think like a strategist and work like a builder. You start with the audience and the business outcome, choose channels with purpose, and bring people together around a clear plan. You are comfortable moving from research to a creative brief, from an agency review to a campaign dashboard, and from results to the next experiment. You are ready to own the work as a senior individual contributor and help build a scalable integrated campaign capability at Nebius. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.
Location: Espoo Workplace: Hybrid ICEYE INTERN LAB: MISSIONS INTERN Role highlights - Role: Missions Intern, ICEYE Intern Lab - Location: Espoo, Finland (onsite) - Department: Missions - Employment type: Fixed-term, fully paid internship (3-6 months, flexible) - Start: April / early May 2027 - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE IS DIFFERENT Few people get to start their career delivering satellite missions. You will. ICEYE Intern Lab is a fully paid, onsite internship for high-potential students who want to see how complex satellite missions are delivered on real programs. You don’t need space industry experience to apply. We’re looking for curious, fast-learning students with a strong academic record and a hands-on, ownership-driven mindset. You’ll join one of our Missions teams as a contributing team member, working on live work with real customers, with a dedicated manager and a mentor. You’ll work alongside program managers, engineers and senior leaders, and see how a mission moves from signed contract to an accepted operating system. The internship is fast and demanding, and it will stretch you. After 90 days, your manager and HRBP review your progress and discuss potential full-time opportunities where there is an approved opening. Spots are limited and we review applications on a rolling basis, so apply early. WHERE YOU COULD WORK Missions turns every signed contract into an accepted, operating mission. We are hiring interns into three teams. You tell us which ones interest you in the application, and we match you based on your background and what the teams need. - Delivery Engineering: Own a piece of the technical thread of a customer mission, from requirements through verification to acceptance. Work on processes or tools that help engineers deliver missions predictably. Best fit if you study aerospace, space, physics, engineering or a related technical field and have hands-on analysis experience from coursework, a thesis or projects. - Program Management: Join the program teams and the PMO that keep missions on track. Help build plans, track risks and dependencies, and support improvement initiatives across Missions Programs. Best fit if you study engineering, industrial engineering and management, business or a related field, and have led a student organization, run events or delivered a project with a deadline and several stakeholders. - Delivery and Support: Help deliver, update and support the ground systems our customers run. You may start in software testing and QA and grow towards DevOps as you learn our software platform. Best fit if you study computer science, software engineering or a related field. - Sales and commercial operations: Join the team behind our sales leaders and the sovereign satellite deals they pursue. Help coordinate strategic campaign reviews, keep pipeline and deal data accurate, build reports and dashboards, and research markets and customers. Best fit if you study business, economics, industrial engineering and management, geography, political sciences, or a related field, and excel at communicating with senior stakeholders, have analyzed data, supported a sales effort, or run a project with several stakeholders. YOUR DAY-TO-DAY RESPONSIBILITIES Depending on your team, you will: - Own a defined, scoped piece of a live mission or program, with outcomes agreed with your manager on day one - Talk to engineers, program managers, customers and internal experts to understand the problem, and turn what you learn into clear plans, requirements or fixes - Work with software, hardware, operations and commercial teams to keep delivery on trackUse data and AI tools to analyze status, spot issues early and explain the tradeoffs behind your recommendations - Prepare for and join internal reviews and, where relevant, customer meetings - Present your work in weekly reviews and demo days - Learn how satellite missions are delivered, from contract to operation WHAT WE’RE LOOKING FOR Must haves - Currently enrolled as a Bachelor’s student (3rd year or later) or Master’s student, ideally in engineering, space, physics, computer science, industrial engineering and management, business, geography, political sciences or a related field; recent graduates are also eligible - A strong academic record and a track record of standing out, for example through projects, internships, thesis work or student communities - You can break a complex problem into parts, work out what matters and test your assumptions - You learn fast and are comfortable digging into how complex systems work with engineers - You take ownership and can move work forward without formal authority - You have an AI-native way of working: you use AI tools (for example AI assistants and coding agents) to accelerate research, analysis and problem solving, and you can give examples - Strong communication skills for technical and non-technical audiences, written and spoken - Fluent written and spoken English - Eligible to work onsite in Finland (EU/EEA citizen, or able to secure an appropriate visa with ICEYE’s support) - Able to obtain a security clearance where required Nice to haves - Hands-on project experience, for example a student satellite or rocketry team, a startup, a consulting or industry internship, or leading a student organization - Experience with requirements, verification and testing, planning tools, spreadsheets, SQL or Python - Experience with CRM tools (for example Salesforce), sales or business development, or data analysis and reporting - Knowledge of software, hardware or embedded systems - Background in Earth observation, SAR, remote sensing or satellite ground segments - Interest in space, defence or other mission-critical industries You... - are not afraid to ask a lot of questions - are proactive, resourceful and a hands-on problem solver - manage your time well in a fast-paced, high-impact environment - are comfortable giving and receiving feedback WHAT ICEYE GIVES - A paid internship with a dedicated manager and a mentor - Live projects with real customer impact - A 90-day review and a conversation about full-time opportunities if you excel in the role RECRUITMENT PROCESS Applications close on December 20th. We review applications on a rolling basis, so apply early. The internship starts in April / May 2027. 1. Application: Submit your CV and answer a few short questions instead of a cover letter (about 30 minutes). You tell us which teams interest you. 2. Peer interview (30 min): A chat with a current or former ICEYE intern about how you work, learn and collaborate. 3. Team interview (60 min): A conversation with the team you are matched to, including a short take home task and presentation. We care more about how you approach the problem than about getting a perfect answer. 4. Decision and offer. WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing and success are a priority, with continuous learning and a culture where collaboration is how we win. How we work (our values) - Make the impossible possible: We set ambitious goals, stay calm under pressure, and keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully and understand the "why" behind decisions. - See the big picture: Stay close to what's happening across the company and consider how your work affects others. - Drive effective teamwork: Create psychological safety and invite different perspectives. There are no bad questions. - Act as one team: We win together and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. DIVERSITY, EQUITY AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. We're committed to fair, inclusive hiring and equal opportunity, and everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we'll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Dublin, Ireland Continuously delivering content to a global audience of millions of players while also building new games affords Riot's InfoSec discipline with a mountain of exciting and complex challenges. And of course, the attention of very interesting adversary groups. That's where you come in. Riot Security Operations Engineers hold an in-depth knowledge of specific areas of expertise. We don't just focus on breaking things; we proactively support teams across Riot to develop robust security capabilities which help protect player experiences. We relish the opportunity to work with new tech stacks and product teams, each with their own unique security risk profile. At the most fundamental level, their goal is to help deliver value to players and make life harder for troublemakers. Our Security Operations team is responsible for regularly monitoring and analyzing Riot’s security efforts across the organization and for our players. Its mission is to quickly detect, analyze, and respond to various threat actors from across the globe. The ability to not only think critically when it comes to security threats, but technically by developing tools (e.g. automating security processes) is vital to their success. From working closely with local and federal law enforcement agencies around security incidents to defending against the next DDoS, they are here to protect Riot and our players. You will report to the Supervisor of Security Operations. Responsibilities: Probe, research, and analyze security risks that directly impact players and Riot Triage and investigate security events Assist identifying new exploits, threats and mitigations for detection engineering Contribute to Riot’s global Security Operations roadmap Support the incident investigation cycle to ensure proper remediation, eradication, and lessons learned are rolled back into day to day operations. Part of European team acting as the escalation point for all security events and investigations You will be expected to do a small amount of travel as part of a global team Required Qualifications: 2+ years of experience in an Security Operations or Incident Response role. This should include hands on experience completing tasks like malware detection and analysis, memory analysis, or disk forensics Understanding of the life cycle of network threats, attack vectors, and methods of exploitation and common tactics, techniques, and procedures of advanced attackers You can automate common tasks using a scripting language (Python, PowerShell, Go or similar) Demonstrated understanding of IT and security related technologies and best practices including endpoint incident detection and response, firewalls, networking and operating systems As comfortable communicating in distributed teams as with people sitting right next to you Desired Qualifications: Experience working with cloud infrastructure and services such as AWS, Azure, Google Cloud, SoftLayer or Private Clouds Experience working with security tooling and logging technology: SIEMs (Datadog/Splunk/ELK), EDR (Crowdstrike, SentinelOne, Microsoft Defender) Experience with Detection Engineering, Threat Hunting, and/or Threat Intelligence Industry certifications (GCFE, GCFA, GNFA, GCIH) a plus, but not required For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
We are seeking a talented Cloud CRM Consultant to join our amazing, fast-paced team of experts in Hungary. The Cloud CRM Consultant is a member of our Commercial Managed Services team who provides ongoing professional service for customers live with Veeva’s commercial solutions.
Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organizational challenges with confidence. You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio. What you’ll do Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria. Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns. Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement. Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time. Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services. Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases. Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed. Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs. What you’ll bring Practical understanding of Git, common branching strategies, and modern software development lifecycles. Working knowledge of continuous integration, continuous deployment, and DevSecOps practices. Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures. Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction. Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services. Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking. Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs. Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy. About the team We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $93,600 — $158,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Every business pays bills, and many of them still do it by hand. Someone opens the invoice, types it in, codes it, chases approvals, pays it, matches it and syncs it to the books. It's one of the largest manual workflows left in finance. We're building the version where software does that work. Bills come in and get read, coded, matched, approved and paid, and a person steps in only when judgment matters. Bill Pay is already one of Ramp's fastest-growing products. The next few years decide who owns AP for the next decade, and we plan for it to be us. We're looking for a PM who wants to build that. - Please note that this role requires in-person presence at our NYC or SF office at least 2 days/week. - Level will be determined based on the candidate’s interview performance and previous scope of responsibility. WHAT YOU’LL DO - Own strategy, roadmap and results for a major part of Bill Pay. - Spend real time with AP clerks, controllers and CFOs, and turn what you see into product. - Prototype with customers, set quality bars with Engineering and Data, and ship automation people trust. - Measure success by adoption, automation and time saved, then use the data to decide what comes next. - Work with Procurement, Accounting, Payments and Risk so a bill moves from inbox to payment to the books without gaps. PROBLEMS YOU'LL WORK ON - How do we get from "AI drafts the bill" to "AI handles the bill" without customers losing trust or control? - When should an agent act on its own, when should it ask, and how do we show our work so a controller signs off with confidence? - How do we make one product that a 10-person startup sets up in minutes and a multi-entity enterprise with an ERP and an AP team runs at scale? - How do we catch the wrong bill, the duplicate and the suspicious vendor change before the money leaves? - How do we use what Ramp knows across millions of transactions to help customers pay smarter, not just faster? WHAT YOU NEED - You have 5+ years building products, and you've owned at least one from first customer conversation to real adoption. - You've built with AI hands-on, whether in products, prototypes or side projects, and you have opinions about evals, failure modes and user control. - You're technical enough to go deep with engineers on data models and integrations, and you pull your own data. - You can make complex workflows simple without stripping out what power users need. - You learn new domains fast. You don't need to know AP today, but you'll want to know it better than anyone in six months. - You write clearly, decide quickly and get teams to ship. - You want a hard problem, a high bar and more scope as soon as you've earned it. NICE-TO-HAVES - You've worked on AP, payments, accounting or other finance software. - You've shipped AI to production, especially document understanding or agent workflows. - You've built for enterprise customers: ERPs, multi-entity setups, complex approvals and permissions. - You've worked at a high-growth startup and know what it takes to scale a product that's working. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Team Summary: Our team of five Partner Managers owns the full partner lifecycle, from identifying and prioritizing partners through negotiation, go-to-market planning and execution, and ongoing performance management. As Director, you’ll lead this team while also playing a central role in our data strategy, helping evolve and execute authorized data access pathways for both customers and third-party vendors. This is a high-impact opportunity to shape how our partner ecosystem and data strategy work together as an organizational priority. The role can be performed remotely or from one of our offices, so you can work where you do your best work. Job Summary: Director, Partnerships & Data Strategy is responsible for developing and maintaining the Partner Powered Solutions strategy, managing the entire life cycle of partner relationships (identification, prioritization, negotiation, GTM planning & execution, and ongoing performance management). The role requires an individual who is a strategic thinker with a demonstrated ability to act individually where required but also lead and improve team efficiency and effectiveness through the creation and continued optimization of process and approach. In addition, the Director leads PointClickCare's Data Strategy, supporting the organizational imperative to evolve and execute authorized data access pathways for both customers and third-party vendors. This requires working closely with Product, Engineering, Sales, Marketing, Corporate Development, Legal and Regulatory to define and execute a Data Strategy roadmap aligned to market needs, voice of customer, and regulatory requirements, while cultivating the third-party vendor relationships and internal enablement needed to bring that roadmap to market. Key Responsibilities: Lead, grow and manage a partnerships team responsible for identifying, selecting, and finalizing the negotiations and operationalization of commercial agreements for new partners Formulate and evolve partnership strategy, articulate partnership hypothesis, define and deliver an exceptional exchange of value. Communicates with partners and internal stakeholders at all stages of the deal process to secure agreement and approvals. Lead negotiation strategy, driving deals to closure. Serve as point of escalation for team members during negotiations and partner onboarding. Conducts monthly partner reviews, provides financial updates, progress against commitment, margin, revenue growth and risk assessments. Work closely with internal stakeholders across Product, Engineering, Sales, Marketing, Corporate Development, Legal and Regulatory to define, support and execute the Data Strategy roadmap in alignment with market needs, voice of customer and regulatory requirements. Establish and operate a consistent intake, evaluation and approval process for customer and third-party data access requests, including criteria, decision rights and turnaround expectations. Required Skills & Qualifications: Bachelor’s degree or equivalent experience in business, technology, data, or a related field 8+ years of experience in partnerships, business development, product, or data strategy, including 3+ years leading and developing teams Demonstrated experience managing the full partner lifecycle: identification, prioritization, negotiation, go-to-market planning and execution, and performance management Experience with healthcare data, interoperability or data access and licensing programs, including working knowledge of the privacy and regulatory frameworks that govern them. Experience negotiating and structuring complex partner agreements and the ability to influence at the executive level. Preferred Experience: Excellent communication and interpersonal skills, with the ability to build and maintain relationships. Excellent written and verbal communication and stakeholder management skills Experience building and structuring a partner program or ecosystem Familiarity with data platforms, interoperability frameworks, or marketplace models PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Location: Remote or Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Team Summary: Our team of five Partner Managers owns the full partner lifecycle, from identifying and prioritizing partners through negotiation, go-to-market planning and execution, and ongoing performance management. As Director, you’ll lead this team while also playing a central role in our data strategy, helping evolve and execute authorized data access pathways for both customers and third-party vendors. This is a high-impact opportunity to shape how our partner ecosystem and data strategy work together as an organizational priority. The role can be performed remotely or from one of our offices, so you can work where you do your best work. Job Summary: Director, Partnerships & Data Strategy is responsible for developing and maintaining the Partner Powered Solutions strategy, managing the entire life cycle of partner relationships (identification, prioritization, negotiation, GTM planning & execution, and ongoing performance management). The role requires an individual who is a strategic thinker with a demonstrated ability to act individually where required but also lead and improve team efficiency and effectiveness through the creation and continued optimization of process and approach. In addition, the Director leads PointClickCare's Data Strategy, supporting the organizational imperative to evolve and execute authorized data access pathways for both customers and third-party vendors. This requires working closely with Product, Engineering, Sales, Marketing, Corporate Development, Legal and Regulatory to define and execute a Data Strategy roadmap aligned to market needs, voice of customer, and regulatory requirements, while cultivating the third-party vendor relationships and internal enablement needed to bring that roadmap to market. Key Responsibilities: Lead, grow and manage a partnerships team responsible for identifying, selecting, and finalizing the negotiations and operationalization of commercial agreements for new partners Formulate and evolve partnership strategy, articulate partnership hypothesis, define and deliver an exceptional exchange of value. Communicates with partners and internal stakeholders at all stages of the deal process to secure agreement and approvals. Lead negotiation strategy, driving deals to closure. Serve as point of escalation for team members during negotiations and partner onboarding. Conducts monthly partner reviews, provides financial updates, progress against commitment, margin, revenue growth and risk assessments. Work closely with internal stakeholders across Product, Engineering, Sales, Marketing, Corporate Development, Legal and Regulatory to define, support and execute the Data Strategy roadmap in alignment with market needs, voice of customer and regulatory requirements. Establish and operate a consistent intake, evaluation and approval process for customer and third-party data access requests, including criteria, decision rights and turnaround expectations. Required Skills & Qualifications: Bachelor’s degree or equivalent experience in business, technology, data, or a related field 8+ years of experience in partnerships, business development, product, or data strategy, including 3+ years leading and developing teams Demonstrated experience managing the full partner lifecycle: identification, prioritization, negotiation, go-to-market planning and execution, and performance management Experience with healthcare data, interoperability or data access and licensing programs, including working knowledge of the privacy and regulatory frameworks that govern them. Experience negotiating and structuring complex partner agreements and the ability to influence at the executive level. Preferred Experience: Excellent communication and interpersonal skills, with the ability to build and maintain relationships. Excellent written and verbal communication and stakeholder management skills Experience building and structuring a partner program or ecosystem Familiarity with data platforms, interoperability frameworks, or marketplace models #LI-TW1 #LI-Remote PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $171,000 - $213,000 + bonus + equity + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.