IT Consultant - System Analyst - Cloud CRM

Responsibilities: — Provide post-go-live consulting and administrative services. — Understand complex business processes and translate them into technical requirements. — Perform system configuration changes and data migrations. — Activate new product features and ensure seamless integration. — Troubleshoot system issues and provide timely solutions. — Collaborate with internal teams to ensure client satisfaction. Requirements: — Minimum 3 years of experience configuring, supporting, and implementing software solutions such as CRM. — Experience in customer-facing and/or consulting roles with customer expectation management. — Strong desire for continuous learning and development. — Excellent verbal and written communication skills in English. — Ability to work independently. Nice to Have: — Technical CRM experience, ideally with Salesforce, MS Dynamics, SAP, or equivalent. — Experience in customer-facing IT consultancy. — Experience working in the Life Sciences industry. Benefits: — Private medical insurance. — Life assurance. — Cafeteria policy. — Veeva 1% giving. — Wellness reimbursement. Additional Information: — This is a remote, full-time role based in Hungary. — Candidates must be legally authorized to work in Europe; visa sponsorship is not provided. — There may be occasional travel for internal events. — Total compensation ranges from 12,000,000 to 23,000,000 HUF per year, potentially including variable bonus and/or stock bonus. — Veeva Systems is a public benefit corporation committed to balancing interests of customers, employees, society, and investors. — The company supports flexible work environments, allowing work from home or office. — The hiring process includes application submission, personality assessment, interviews with hiring manager and senior leader, and a practical case exercise.