Location: Remote
Workplace: remote
🌎 About Us
TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.
We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.
TeamSnap is hiring a Senior Product Manager, Media & Consumer Monetization to make TeamSnap ONE the place where youth sports families watch the game, and to turn that engagement into a thriving consumer subscription business.
Every weekend, millions of families show up for games, and plenty of grandparents, parents on the road, and fans wish they could be there too. TeamSnap ONE lets families live stream those games. This role owns two outcomes that feed each other. The first is making live streaming and video sharing a weekly habit: more teams going live, more people tuning in, more people coming back. The second is growing TeamSnap+, our premium subscription, by driving acquisition, conversion, and retention through premium media and content features.
You'll partner closely with Design, Engineering, Data, and Marketing. You'll report to the VP of Product.
What You'll Do:
Media adoption and engagement
Grow live streaming and video usage.
Increase the number of teams that stream, the viewers per stream, and how often people come back to watch. Find and fix the drop-offs along the way, from discovering streaming to setting up a first stream, from going live to getting viewers watching, and from watching to coming back next week.
Turn raw game video into memories families want to keep.
A two-hour stream is footage. The shot on goal, the first hit, and the season recap are memories. Build the experiences that turn one into the other: highlights, clips, recaps, and personalized moments that families want to save and share.
Build engagement loops around video.
Notifications, sharing to family and social channels, and team- and user-level moments that bring people back between games and seasons.
Subscription growth
Drive TeamSnap+ acquisition and conversion.
Own the in-app trigger points where users meet a premium media or content feature and are invited to upgrade: where those moments appear, when they fire, and how clearly they show the value of TeamSnap+.
Own subscriber retention.
Understand why subscribers stay and why they churn. Build the in-app engagement and renewal experiences that keep them, and make sure subscribers keep getting value between seasons.
Shape packaging: what's free and what's premium.
Partner with Product Marketing to decide which media and content features belong in the free experience to drive adoption and which belong in TeamSnap+ to drive revenue.
How you'll work
Balance adoption and monetization.
These goals reinforce each other, but sometimes they conflict. Gating a feature can lift conversion while slowing adoption. We expect you to model those tradeoffs, bring a clear recommendation, and back it with data and user insights.
Use data to set direction.
Live in Amplitude, interrogate your own funnels and cohorts, and build the cases that tell us where to invest next.
Bring partners along.
Work with Product Marketing on the subscription experience, lifecycle, and go-to-market, with Finance on revenue forecasting, with Customer Success on feedback from the field, and with leadership on how the media and premium vision fits into the broader TeamSnap ONE strategy.
What Will Set You Up for Success:
5–8 years in product management,
with a track record of moving both engagement and revenue metrics in a consumer product.
Subscription or freemium growth experience.
You've driven subscription conversion or retention in a consumer product, through upgrade moments, trials, packaging, or churn reduction, and you can show the results. You understand subscription economics: LTV, payback, trial-to-paid, and churn cohorts.
Consumer mobile app experience.
You've shipped on iOS and Android and understand the realities that come with it: release cycles, store policy, in-app purchase, push notifications, and device fragmentation.
Analytics fluency.
You don't wait for an analyst to tell you what's happening. You're hands-on in Amplitude and similar tools, comfortable enough with data to answer your own questions, and you can dig into funnels and cohorts, find the insight that matters, and turn it into a product decision the team can rally behind.
Strong judgment on user experience.
You can drive monetization without degrading the product users rely on, and you can explain where you draw the line between free and paid.
Clear communication in a remote-first environment.
You write well, make tradeoffs explicit, and keep a cross-functional team aligned on why we're building what we're building.
Comfort with ambiguity.
You can take a broad goal like "make live streaming a habit," break it into a sequenced plan, and adjust as the data comes in.
Bonus:
Experience with live streaming, video, OTT, or creator/UGC products
Experience designing and running A/B tests.
Experience with app store subscription mechanics
Familiarity with youth sports, community platforms, or products used by families.
Compensation:
We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $150,000, inclusive of base and commission, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
🖥 Location
TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones.
We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time.
🚀 Opportunities to Grow
We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it.
🎩 Total Rewards
Remote-first since 2009
Flexible PTO and parental leave
100% premium coverage of medical, dental, and vision for you and your family
401(k) to invest in your future
$1,500 annual learning and development reimbursement
Travel to all-company meetings and team events
Generous home office allowance
TeamSnap swag when you start, plus a $50 store credit on every work anniversary
Monthly health and wellness reimbursement, and more
TeamSnap Total Rewards
🏆 Award-winning Culture
At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us.
🧡 Inclusion and Diversity
Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued.
Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer.
AI Notice
We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.
УдалённоseniorTeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com is actively looking for an enthusiastic and talented Strategic Accounts, Senior Business Developer to join us as we accelerate our Enterprise development of Global Accounts from our offices in London. This is a fantastic opportunity to play a fundamental role in our rapid growth as we revolutionise merchant experience and continue to set ourselves apart from the rest when managing our largest and most strategic accounts worldwide.
If you are a motivated and focused individual, with high attention to detail and a relentless drive for growth and excellence, this is the role for you. We are looking for a self-starter who thrives in a fast-paced and competitive environment and is excited about joining us at this pivotal point in our journey.
This role will be part of our Strategic Accounts team and sits within our Commercial department. You will have the opportunity to work cross-functionally with teams across Sales, Enablement, Product, Marketing, Solutions Engineering and more.
The ideal candidate approaches enterprise business development and intelligence in an analytical manner, is data-driven, and is a creative problem-solver
What you will do:
- Develop and own the strategic account plans and end-to-end deal progression strategy for a portfolio of key prospects in collaboration with Enterprise Sales Representatives.
- Serve as the internal Methodology expert and trusted advisor on the key strategic accounts, including their industry, market trends, and critical business challenges.
- Conduct in-depth market and account analysis (organisational structure, strategic priorities, competitive landscape) to generate actionable insights that accelerate sales cycles and inform business strategy.
- Proactively leverage AI-driven systems (e.g., Salesforce, 6Sense, proprietary tools) and advanced analytics to optimise lead generation, strategic planning, and pipeline accuracy.
- Work closely with Sales in nurturing, developing, and deepening relationships with existing and prospective merchants.
- Influence cross-functional teams of stakeholders (including Product, Solutions Engineering, and Legal) to ensure an aligned team effort when dealing and onboarding with key merchants.
- Assist senior leadership in shaping tailored solutions and product offerings for each merchant.
- Collaborate daily with our engagement team to ensure a strong understanding and alignment across the entire sales cycle.
About You:
- Relevant experience in Enterprise Sales Development, Strategic Account Management, or Consultative B2B Sales, preferably in payments, fintech, banking, or financial services.
- Proven ability to build and sustain deep, multi-threaded relationships with multiple stakeholders up to the C-suite level within a large enterprise environment.
- Demonstrated analytical and problem-solving skills, with experience using data/CRM (e.g., Salesforce) for account mapping, opportunity identification, and accurate forecasting.
- Exceptional written and verbal communication and presentation skills, with the ability to articulate complex financial/technical value propositions to senior stakeholders.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Eager to understand and navigate long sales cycles.
- Commercially minded and possesses a deep understanding of issues large accounts are facing.
- AI savvy user of enterprise tools and technologies.
- Fluent in English (other languages are a plus)
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
We are hiring a Sourcing Manager, Technology Services to join our high-performing procurement team! In this position, you will champion sourcing, contracting, and supplier management for Technology & Digital Services throughout Hasbro, Inc. and its subsidiaries and affiliated entities, including Wizards of the Coast, LLC — handling an expansive, multi-entity portfolio covering SaaS, cloud, infrastructure, hardware, network, data centers, security tools, managed services, and IT professional services.
You will work closely with Technology, Legal, Finance, and business partners across the enterprise to deliver outcomes that optimize speed, risk, and value. We adopt change, think big, and believe procurement is a strategic function — not just a back-office one. In this role, you will handle the entire sourcing process for Technology & Digital Services — from Requests for Quotation (RFQs) and Requests for Proposal (RFPs) through supplier assessment, negotiation, and contract finalization — while owning the full contract lifecycle, including renewal planning, auto-renewal management, risk identification, and compliance monitoring. Partnering with IT Security, Data Privacy, and Enterprise Architecture ensures every vendor meets our compliance and risk standards before contract execution.
On the commercial side, negotiating favorable terms — unit pricing, volume discounts, renewal price caps, payment terms, and Service Level Agreement (SLA) protections — goes hand in hand with capturing and reporting savings, cost avoidance, and working capital benefits through Hasbro's procurement savings framework. Spend data, market benchmarks, and vendor intelligence will inform your sourcing strategy and pricing decisions. Your procurement expertise will be key to delivering strong results across all sourcing activities. You will bring a proven track record of success and the ability to work effectively in a dynamic environment. You will build structured Supplier Relationship Management programs that drive accountability, performance, and continuous improvement, and champion sourcing processes and governance frameworks that scale across our enterprise.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Deliver measurable procurement value through structured sourcing execution, cost optimization, and supplier performance management
Track and report efficiency using measurable savings and cost avoidance metrics to tell the complete value story
Balance speed, quality, and risk to meet business objectives without compromising governance
Build strong connections with cross-functional collaborators across creative, technology, legal, and finance teams
Influence without authority by bringing insight, structure, and solutions to sophisticated business needs
Operate with clarity and accountability in all sourcing and contracting activities, collaborating with suppliers in a mutually beneficial manner
Maintain Hasbro's ethical standards, financial controls, and governance expectations
Employ market data and spend analysis to formulate and carry out sourcing strategies with collaborators
Anticipate risks and opportunities to support balanced business growth
Champion the improvement of procurement approaches
Bring forward fresh insights, tools, and techniques to refine the sourcing and management of Technology & Digital services
Continue building procurement knowledge and apply it to sourcing and supplier management work
Share knowledge, mentor peers, and contribute to building procurement capability across the organization
What You'll Bring
Bachelor's degree or equivalent experience in Business, Supply Chain, Finance, or a related field
At least 5 years of relevant experience, or equivalent demonstrated experience, in procurement or category management concentrating on Technology & Digital Services categories — including software, SaaS, cloud, managed services, or IT professional services
Demonstrated knowledge of Enterprise Architecture, Software Development Processes, and Information Security and Data Privacy considerations in vendor selection and contracting
Proven experience leading sourcing initiatives, supplier negotiations, and varied collaborator engagement across multiple business units or legal entities
Strong analytical, organizational, and problem-solving skills with experience using spend data and market benchmarks to drive sourcing decisions
Ability to handle competing priorities in a collaborative, fast-paced environment
Excellent communication, influencing, and relationship-building skills across technical and non-technical audiences
Travel approximately 10%
What Sets You Apart
Experience with procurement platforms, contract lifecycle management systems, and spend analysis preferred
Familiarity with vendor risk management processes and tools preferred
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$97,700
—
$146,600 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are looking for a Senior Contracts Manager to take ownership of vendor contracting at Supabase. You will be the go-to contracts partner for everything we buy.
This is a hands-on, high-autonomy role with real ownership, for an experienced negotiator who takes pride in making procurement faster while managing risk. You will negotiate directly, build the playbooks and workflows that let the business self-serve on low-risk deals, and escalate the right issues to Legal at the right time. We work AI-first in Legal: you will use Claude and Ironclad every day to move faster and with greater accuracy. Your work will shape how procurement and vendor contracting scale as Supabase grows.
WHAT YOU WILL DO
Own vendor contracting end to end
- Review, draft, and negotiate a high volume of vendor agreements, including MSAs, order forms, SOWs, SaaS and cloud subscription terms, DPAs, and NDAs.
- Serve as the single point of contact for all vendor contracting matters raised by FinOps, IT, Security, and business owners, from intake through signature, renewals, amendments, disputes, and offboarding. As capacity allows, you will also support the broader Commercial Legal team on other matters.
- Apply and further build out our playbook and risk framework independently, and escalate to the Assistant General Counsel, Commercial where a deal falls outside approved positions or raises novel legal risk.
- Negotiate data, privacy, and security terms (DPAs, security exhibits, cross-border transfers) within the Security team’s playbook, and bring in the AGC, Commercial or Privacy for anything outside it.
- Review AI vendor terms, such as training on our data, output ownership, and model changes.
Build and scale vendor contracting operations
- Build out and maintain our vendor playbook in Claude, so the whole team works from the same guidance and low-risk deals move without bottlenecks.
- Design and improve intake, triage, and approval workflows with FinOps.
- Own the vendor and procurement workflow in Ironclad, including intake, templates, approvals, and the repository, working with Legal Ops, who own the platform. Use it to track renewals and notice windows with FinOps and flag spend concentration risks.
- Create training and self-serve resources for business partners, and raise the visibility of the contracts function as a business enabler.
WHAT WE ARE LOOKING FOR
Required
- 6 to 8+ years of experience negotiating procurement, vendor, or technology transactions contracting, ideally buy-side at a U.S. SaaS or technology company, with deep knowledge of SaaS, cloud, and software licensing terms.
- A track record of negotiating directly with vendors and their counsel, independently and at pace.
- Strong working knowledge of privacy, data protection, and security terms in commercial contracts, including DPA negotiation and international data transfers.
- Experience designing contracting processes that are consistent, transparent, and easy for the business to follow.
- Clear writing and speaking, with the ability to explain legal and commercial risk plainly and the judgment to know when to hold a position, approve a reasonable risk, or escalate.
- Comfort using AI tools, Claude in particular, with sound judgment about when to rely on outputs, how to verify them, and how to protect confidential information.
Preferred
- A degree in a relevant field (for example, law, economics, or political science), though we value experience over the specific degree.
- Sell-side experience negotiating customer, partner, or reseller agreements for a SaaS or technology company, which helps you see vendor terms from the other side.
- Hands-on experience with Ironclad or a similar CLM tool (Juro, Docusign CLM) or building AI-assisted legal workflows, ideally with some exposure to AI governance.
- Experience working across jurisdictions or with distributed, international teams.
- Experience at a fast-growing, developer-focused, cloud, security, or open source company.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a Sr Manager, Account Based Marketing (NORAM) to build, execute, and scale Checkout.com http://Checkout.com’s enterprise demand generation and Account-Based Marketing (ABM) strategies across North America. This role is a perfect hybrid of strategic rigor and hands-on execution. You will own the pipeline journey from first touch through to early-stage qualified opportunities, with a heavy emphasis on driving qualified pipeline and executive engagement alongside our Enterprise Sales team.
As a key driver of our NAMER growth strategy, you will build the operational blueprint for how we target, engage, and convert high-value enterprise buyers—including CFOs, Heads of Payments, Treasurers, and CTOs at Fortune 500 and hyper-growth digital businesses.
What you will do
- Drive NAMER Pipeline & Revenue: Own the strategic plan and execution for regional demand generation, with ultimate accountability for driving qualified enterprise pipeline and closed-won revenue.
- Architect Next-Gen ABM Programs: Design, launch, and scale 1:1 and 1:few Account-Based Marketing (ABM) programs tailored to high-value enterprise targets in the US and Canada.
- Optimize the Marketing-to-Sales Funnel: Partner deeply with Revenue Operations, Marketing Operations, and Sales to refine lead scoring, qualification, routing, and shared SLAs to maximize conversion rates and eliminate funnel friction.
- Scale High-Leverage Channels: Identify, test, and scale the most effective acquisition channels (e.g., personalization email and nurture campaigns, targeted paid digital, webinars, bespoke content syndication, and industry events) specifically optimized for the North American enterprise market.
- Master the Enterprise Persona: Develop sophisticated segmentation and messaging strategies that resonate with complex buying committees—balancing highly technical personas (Product/Engineering) with commercial decision-makers (Finance/C-Suite).
- Align Cross-Functionally: Act as a critical bridge between Enterprise Marketing, Product Marketing, Field Marketing, and Sales to ensure unified, integrated campaigns across the entire buyer journey.
- Build for the Future: Establish the framework and early momentum for a high-performing demand gen function, keeping a laser focus on data-driven insights to constantly optimize ROI.
- Qualifications & Experience:
- 6–8+ years of experience in demand generation, revenue marketing, or growth marketing within B2B SaaS or Fintech, with a proven track record supporting complex enterprise sales cycles.
- Proven ABM Expertise: Direct experience building and scaling highly targeted Account-Based Marketing programs that have measurably driven pipeline acceleration and closed-won revenue.
- Fintech or Payments Background (Highly Desired): A strong understanding of the payments landscape, digital commerce, or complex financial ecosystems is a massive plus.
- Data-Driven & Commercially Minded: Deep comfort with marketing automation, CRM systems, ABM tech stacks, and advanced multi-touch attribution models.
- Fluidity Between Strategy & Execution: You love setting the high-level roadmap but are equally excited to roll up your sleeves, write the copy, build the campaign, and dive into the data yourself.
- Exceptional Collaboration Skills: Strong cross-functional instincts with the ability to influence, align, and drive accountability across marketing, revenue ops, and senior sales leadership in a fast-paced environment.
What We Offer
- Comprehensive healthcare, vision, and dental benefits.
- A highly collaborative, dynamic, and flexible working environment.
- The opportunity to shape the growth story of a global fintech giant in North America.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
Monzo’s mission is to make money work for everyone. Our operational partners are an important part of how we scale brilliant customer service, support sustainable growth and build resilient and cost effective operations globally.
Global Operations is responsible for the health, governance and strategic value of Monzo’s partner estate. We bring together the relationship, contract, commercial position, engagement and risk context so that each partner is managed through one joined up and proportionate view.
As a Partner Estate & Relationship Manager, you’ll be the main ongoing relationship owner for the partners and suppliers assigned to you. You’ll work within the strategy, goals and standards set by the Senior Partner Estate & Relationship Manager, using strong judgement and a high level of independence to drive issues, opportunities and commitments through to resolution.
You’ll apply Monzo’s Partner Management Framework, lead effective partner governance and make sure our relationships, contracts and commercial arrangements support the outcomes Monzo, Operations and our customers need.
You’ll build strong working relationships with partner client management teams and Operations leaders globally. Operations will own detailed day to day service performance. You’ll stay closely connected to understand what is working, where partners are struggling and where the relationship, contract, commercial arrangements or partner environment need to change.
This is an individual contributor role with no direct reports. You’ll lead through your expertise, judgement and influence, bringing together colleagues across Monzo and our partners to deliver shared outcomes.
🔑 You’ll play a key role by...
Own your Partner relationships
Relationship & stakeholder ownership
: Own the ongoing relationship for assigned operational and technical partners, building trusted and constructive relationships across internal and external teams to enable effective partner management.
Framework & health oversight
: Apply Monzo’s Partner Management Framework to maintain a risk-proportionate view of overall partner health, contract performance, commercial value, and risk.
Proactive issue resolution
: Identify risks, capability gaps, and opportunities early, driving prompt resolution or escalating material concerns with evidence-based recommendations.
Lead Partner governance
Monthly review leadership
: Plan and lead monthly partner reviews, synthesising overall relationship health into strategic, actionable narratives without duplicating line-by-line operational reporting.
Governance & action tracking
: Drive rigorous governance execution, ensuring accurate reporting, clear action ownership, and verified impact before closing commitments.
Quarterly Business Reviews
: Collaborate with the Senior Partner Estate & Relationship Manager to prepare clear, evidence-based QBR materials aligned with Monzo’s broader governance framework
Manage contracts, commercial activity and records
Contract lifecycle and management
: Own end-to-end contract management of partners assigned to you —including amendments, renewals, pricing models, and change notices—regularly reviewing and updating terms to align with Monzo's needs and enforcing compliance to hold partners accountable.
Financial oversight & commercial value
: Lead invoice reconciliation, spend forecasting, and budgeting alongside Finance, while driving initiatives to improve commercial value, flexibility, and customer outcomes.
Reporting & stakeholder governance
: Deliver data-backed monthly partner health reporting and collaborate cross-functionally with Legal, Procurement, and Finance to ensure compliant, well-governed execution
Enable operations globally
Operational & strategic alignment
: Maintain continuous engagement with global Operations leads to understand and anticipate business needs, align partners with Monzo’s strategy, and translate priorities into clear partner commitments.
Systemic issue resolution
: Leverage service performance trends to identify macro issues, driving cross-stakeholder accountability to resolve complex, multi-service blockers.
Contract support & service transition
: Ensure core operational contract terms (e.g., forecasting, change, training) adapt to business needs, overseeing the smooth transition of new or updated services into ongoing governance.
Deliver goals, improvements and valu
e
Strategic execution
: Translate pillar goals into clear priorities for assigned partners, driving key workstreams across governance enhancement, Partner Management Framework adoption, and relationship recovery.
Value & model optimisation
: Build evidence-based proposals to enhance service quality, driving end-to-end execution of champion-challenger and outcome-based commercial models.
Scalability & best practices
: Identify process bottlenecks across relationship and contract management, leading continuous improvements to ensure frameworks scale effectively across the team.
Support engagement, risk and resilience
Partner engagement
: Collaborate with the Partner Engagement Lead providing insight into the needs, strengths and concerns within the partner relationships you manage and supporting agreed engagement activity.
Risk, assurance and remediation
: Partner with Risk and Third Party Risk Management to integrate material risks, incidents, and assurance evidence into governance routines, actively tracking remediation actions and promptly escalating delays.
Resilience & continuity ownership
: Take ownership to make sure that contractual responsibilities for resilience, continuity and controls are understood and reflected in partner plans. This will be facilitated through building strong relationships with partners by occasional travel to sites.
Lead through expertise and influence
Autonomous decision-making
: Drive complex relationship, contract, and commercial outcomes independently, utilising evidence-backed judgment to propose clear solutions during escalations.
Cross-functional influence
: Influence internal Monzo and partner leadership without formal authority, providing strategic insight to senior stakeholders.
Domain expertise & coaching
: Act as a subject matter expert in partner governance, coaching colleagues and offering constructive challenge to raise team standards.
🤩 We’d love to hear from you if…
Have strong experience managing operational partner, outsourcing or supplier relationships, ideally within financial services or another regulated environment.
Can build credible and appropriately challenging relationships with partner client management teams, operational leaders and internal stakeholders.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Have experience managing contracts, charging models, renewals, amendments, performance measures and commercial commitments.
Understand invoice reconciliation, budgeting and forecasting and can use operational, workforce and financial data to identify and explain differences.
Can lead effective monthly partner governance and turn detailed information into a clear overall view of relationship health.
Can prepare clear and accurate information for business governance, supported by strong evidence and recommendations.
Keep accurate and well organised records of contracts, decisions, actions, commitments, ratings and key dates.
Can work with a high level of independence, take ownership of complex problems and drive them through to resolution.
Use data and evidence to explain issues, identify opportunities and influence key stakeholders.
Can influence across Operations, Procurement, Finance, Legal, Risk and other specialist teams without relying on formal authority.
Can distinguish between a detailed service performance issue and a wider relationship, contractual, commercial or partner concern.
Have experience leading defined projects or improvements and can manage actions, dependencies and stakeholders through to delivery.
Can identify where existing ways of working will not scale and lead practical improvements that benefit the wider team.
Are comfortable working across different countries, locations and cultures and can adapt your approach while maintaining consistent standards.
Communicate clearly in writing and verbally, including when handling difficult conversations or challenging missed commitments.
Understand the risk, resilience and control considerations associated with third party operations and know when to involve specialist teams.
Care deeply about customer outcomes, inclusiveness and diversity and role model Monzo’s values in how you work with colleagues and partners.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Singapore
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
You will be the face of Harvey in APAC—building trust with partners and counsel at top firms, corporates, and asset managers; advising them on how Harvey can transform research, drafting, diligence, and compliance; and feeding market insights back to Product and GTM more broadly.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content geared toward the APAC region (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey in the APAC region as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
WHAT YOU HAVE
- Based in Singapore and eligible to work in the region.
- A valid practicing certificate with 3+ years experience as a qualified lawyer at a top-tier firm.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/singapore-applicant-privacy-notice.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Berlin Office; Netherlands; Portugal; Germany; Austria; Lithuania; Ireland; Denmark; Belgium; United Kingdom; Spain
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
As our portfolio is expanding, we're looking for an additional Customer Success Manager for our Guided segment. You will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the EMEA region, guiding customers from onboarding through scaled adoption and long-term expansion.
You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI.
You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders. In addition, you’ll help design scalable playbooks and programs that improve customer outcomes across the broader customer base.
Working closely with Support, Solutions Engineering, Product, and Sales, you’ll turn technical success into durable revenue growth by driving adoption, renewals, and expansion opportunities that contribute to strong enterprise net revenue retention.
WHAT YOU’LL BE DOING
- Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal
- Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes
- Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges
- Establish a strong operating cadence (health checks, executive syncs, QBRs), using customer data and adoption insights to guide priorities and decisions
- Monitor customer health and product usage signals to proactively identify risks, manage escalations, and maintain stakeholder alignment
- Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact
- Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth
- Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience
- Provide structured, actionable feedback to Product and Engineering, representing customer needs and helping shape roadmap priorities
REQUIREMENTS
🤝 Enterprise Customer Success experience: You’ve managed a portfolio of enterprise SaaS customers and can confidently run kickoffs, onboardings, stakeholder alignment, and QBRs end-to-end.
💻 Technical fluency: You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture, and know when to escalate.
💼 Commercial acumen: You’ve supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes.
📊 Value & outcomes mindset: You’re comfortable translating product usage into measurable business outcomes, ROI, and executive-ready narratives.
🧭 Operational rigor: You run a structured operating cadence, manage competing priorities effectively, and keep stakeholders aligned with strong follow-through.
🗣 Clear, high-trust communication: You communicate clearly with both technical builders and executive stakeholders, and you’re known for building durable customer relationships.
🤝 Cross-functional collaboration: You partner effectively with Sales, Support, Solutions Engineering, and Product to unblock customers and improve the customer journey.
🌱 Builder mindset in ambiguity: You thrive in fast-moving environments, take ownership, and enjoy building processes as the company scales.
🤖 Automation + AI curiosity: You’ve used automation, AI tools, or workflow platforms before and can bring ideas that improve customer value realization.
NICE-TO-HAVES
🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “building the plane while flying it.”
🎓 Technical or STEM education: Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar.
🧩 Familiarity with n8n or similar platforms: Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Director of Regional Sales for Japan, you'll own the strategy and execution to grow GitLab's presence across Japan. You'll build and manage an Account Executive team, establish clear, data-informed sales processes, and stay close to the field by engaging directly with key accounts. Reporting to our Country Manager, Japan, you'll work across account management, customer success, marketing, product, engineering, and operations to deliver a consistent, high-quality experience for GitLab customers and expand our footprint. In this role, you'll help shape GitLab's go-to-market motion in Japan, support new logo acquisition and expansion, and influence how we bring our Governed Software Factory and DevSecOps value proposition to a broad range of customers while supporting regional business priorities.
What you’ll do
Oversee the growth of GitLab's business in Japan by building the regional sales plan, maintaining pipeline visibility, and guiding day-to-day execution in support of regional business plans.
Manage, coach, and develop a team of Account Executives, joining customer meetings and modeling consistent, field-focused sales practices.
Support new logo acquisition across a broad base of Enterprise businesses in Japan, while shaping and executing a long-term strategy for larger, more complex, multi-stakeholder accounts, including guiding deal strategy and contract negotiations for high-value opportunities.
Build GitLab's reputation in the Japan market by partnering with marketing, business development, and local networks to generate qualified pipelines and deepen market awareness.
Establish clear operating rhythms, sales processes, and methodologies (such as MEDDPICC or similar) that create structure and repeatability while supporting agility.
Work with regional sales managers and cross-functional partners in account management, customer success, marketing, product, engineering, and operations to align coverage, exchange practices, and ensure consistent execution.
Develop and maintain executive-level relationships with key accounts, positioning GitLab as a strategic partner and uncovering expansion and renewal opportunities.
Review pipeline, forecast, and performance data to identify gaps and opportunities, adjust regional plans to focus on priority activities, and represent the Japan business internally with clear insights on market trends and customer needs.
What you’ll bring
Experience building and managing sales teams in a regional or multi-country context, with a focus on coaching, field engagement, and talent development.
Ability to design and execute a regional go-to-market plan, including pipeline generation, territory coverage, and structured deal execution.
Ability to coach teams through a clear sales process, assist with complex deal strategy, and maintain consistency in regional execution.
Familiarity with B2B software sales / technology sales and AI accelerated workflows and platforms.
Skills in creating structure and clarity, setting expectations, and using organized, data-informed sales processes, including the use of MEDDPICC or similar methodologies.
Demonstrated strength in consultative, value-based selling and in developing established relationships with senior customer stakeholders to assist with new business and expansion.
Comfort working in a dynamic, all-remote environment, using sound judgment, initiative, and Salesforce.com or similar CRM and marketing tools to stay organized and effective.
Ability to work effectively across account management, customer success, marketing, product, engineering, and operations to align execution and enable customer growth.
About the team
We are the regional sales team for Japan, and our focus is on growing the business by building strong customer relationships, developing the field organisation, and partnering across GitLab to deliver a consistent experience for our customers.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Legal Engineer Associate, you’ll play a critical role in ensuring our law firm and in-house customer users are set up for success. You will deliver tailored training, create education strategies that align with legal workflows, and serve as a trusted guide to customers adopting Harvey across practice groups and legal departments.
Your legal training and experience will allow you to connect deeply with our users, helping them to translate their own legal acumen into productive and innovative use of Harvey’s platform. You’ll work across a diverse range of clients, primarily mid-market and enterprise customers, and partner closely with Sales, Customer Success, and Product.
This is a high-impact, customer-facing role ideal for someone with a few years of legal practice experience and a passion for shaping the future of legal work.
WHAT YOU'LL DO
- Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments
- Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that maximize value
- Support onboarding, expansion, and renewal efforts by ensuring users are confident and proficient with the platform
- Gather feedback from training sessions and pass insights to Product and Engineering teams to inform development
- Build scalable training content, including documentation, videos, and quick reference guides tailored to practice areas
- Evangelize Harvey internally and externally as a leader in AI-powered legal technology
WHAT YOU HAVE
- A J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology or a related role.
- Practical experience building agents, prompts or workflows for legal use cases, plus the legal judgment to know when you need guidance. We are interested in what you have built and how you tested and improved it.
- Clear communication, curiosity about AI and the ability to become fluent in a product quickly through hands-on use.
- An appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources.
- Strong follow-through and comfort incorporating direct feedback. We welcome candidates from a range of schools, employers and routes into legal work.
COMPENSATION
$180,000 - $250,000 USD OTE 75/25
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Channel Account Management
Location: Remote Australia
Compensation Range: $130,500 AUD base with an on target earnings at $217,500, plus equity
What You’ll Do:
Senior Channel Account Managers at Huntress play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity solutions to their customers through the Huntress platform.
You know how to turn partner relationships into durable growth. In this role, you will drive growth as a trusted advisor who understands what partners need to succeed with Huntress. You are outcome-obsessed in the way that matters here. You care about net dollar retention, gross dollar retention, partner satisfaction, and whether your work actually helps partners deliver stronger cybersecurity outcomes to their customers.
This is a high-impact, high-visibility sales role that reports to the manager of channel account management. Its success will be measured by expansion and retention metrics. This role will report to the Manager of Account Management APAC.
Responsibilities:
Achieve and exceed quota based on expansion performance and renewal outcomes
Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty
Build and maintain strong relationships with multiple stakeholders across assigned partner organizations
Maintain and reinforce Huntress culture in how you show up, collaborate, and support partners
Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
Use AI tools to prepare for partner meetings, summarize calls, and stay organized so you can move faster with sound judgment
What You Bring To The Team:
5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below.
Strong knowledge of the MSP space, preferably in the cybersecurity industry.
Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities.
A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes.
A strong bias to action and the ability to get things done efficiently and effectively.
Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support.
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Manager, Channel Account Management
Location: Remote Australia
Compensation Range: $96,000 AUD base with an on target earnings at $160,000, plus equity
What You’ll Do:
Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.
As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.
This is a high-impact, high-visibility sales role that reports to the Manager of Account Management. Its success will be measured by expansion and retention metrics.
Responsibilities:
Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment
Own and grow relationships with multiple contacts inside assigned customer organizations
Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions where appropriate
Contribute to team goals around retention, expansion, and customer satisfaction
Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
Use AI tools to prepare for partner meetings, summarise calls, and stay organized so you can move faster with sound judgment
What You Bring To The Team:
2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role
Strong experience in SaaS, preferably related to the cybersecurity industry
Experience with Salesforce or other similar CRM platforms
Strong bias to action and the ability to get things done efficiently and effectively
Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly across internal and external teams
Commercial curiosity and sound judgment in balancing customer outcomes with business growth, & confidence building relationships with both customers and partners
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Dallas
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Legal Engineer Associate, you’ll play a critical role in ensuring our law firm and in-house customer users are set up for success. You will deliver tailored training, create education strategies that align with legal workflows, and serve as a trusted guide to customers adopting Harvey across practice groups and legal departments.
Your legal training and experience will allow you to connect deeply with our users, helping them to translate their own legal acumen into productive and innovative use of Harvey’s platform. You’ll work across a diverse range of clients, primarily mid-market and enterprise customers, and partner closely with Sales, Customer Success, and Product.
This is a high-impact, customer-facing role ideal for someone with a few years of legal practice experience and a passion for shaping the future of legal work.
WHAT YOU'LL DO
- Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments
- Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that maximize value
- Support onboarding, expansion, and renewal efforts by ensuring users are confident and proficient with the platform
- Gather feedback from training sessions and pass insights to Product and Engineering teams to inform development
- Build scalable training content, including documentation, videos, and quick reference guides tailored to practice areas
- Evangelize Harvey internally and externally as a leader in AI-powered legal technology
WHAT YOU HAVE
- A J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology or a related role.
- Practical experience building agents, prompts or workflows for legal use cases, plus the legal judgment to know when you need guidance. We are interested in what you have built and how you tested and improved it.
- Clear communication, curiosity about AI and the ability to become fluent in a product quickly through hands-on use.
- An appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources.
- Strong follow-through and comfort incorporating direct feedback. We welcome candidates from a range of schools, employers and routes into legal work.
COMPENSATION
$180,000 - $250,000 USD OTE 75/25
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Legal Engineer Associate, you’ll play a critical role in ensuring our law firm and in-house customer users are set up for success. You will deliver tailored training, create education strategies that align with legal workflows, and serve as a trusted guide to customers adopting Harvey across practice groups and legal departments.
Your legal training and experience will allow you to connect deeply with our users, helping them to translate their own legal acumen into productive and innovative use of Harvey’s platform. You’ll work across a diverse range of clients, primarily mid-market and enterprise customers, and partner closely with Sales, Customer Success, and Product.
This is a high-impact, customer-facing role ideal for someone with a few years of legal practice experience and a passion for shaping the future of legal work.
WHAT YOU'LL DO
- Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments
- Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that maximize value
- Support onboarding, expansion, and renewal efforts by ensuring users are confident and proficient with the platform
- Gather feedback from training sessions and pass insights to Product and Engineering teams to inform development
- Build scalable training content, including documentation, videos, and quick reference guides tailored to practice areas
- Evangelize Harvey internally and externally as a leader in AI-powered legal technology
WHAT YOU HAVE
- A J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology or a related role.
- Practical experience building agents, prompts or workflows for legal use cases, plus the legal judgment to know when you need guidance. We are interested in what you have built and how you tested and improved it.
- Clear communication, curiosity about AI and the ability to become fluent in a product quickly through hands-on use.
- An appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources.
- Strong follow-through and comfort incorporating direct feedback. We welcome candidates from a range of schools, employers and routes into legal work.
COMPENSATION
$180,000 - $250,000 USD OTE 75/25
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Boston
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Legal Engineer Associate, you’ll play a critical role in ensuring our law firm and in-house customer users are set up for success. You will deliver tailored training, create education strategies that align with legal workflows, and serve as a trusted guide to customers adopting Harvey across practice groups and legal departments.
Your legal training and experience will allow you to connect deeply with our users, helping them to translate their own legal acumen into productive and innovative use of Harvey’s platform. You’ll work across a diverse range of clients, primarily mid-market and enterprise customers, and partner closely with Sales, Customer Success, and Product.
This is a high-impact, customer-facing role ideal for someone with a few years of legal practice experience and a passion for shaping the future of legal work.
WHAT YOU'LL DO
- Deliver engaging and customized product training to attorneys at leading law firms and corporate legal departments
- Partner with Account Executives and Customer Success Managers and more senior Legal Engineers to understand client goals to design and deliver enablement sessions that maximize value
- Support onboarding, expansion, and renewal efforts by ensuring users are confident and proficient with the platform
- Gather feedback from training sessions and pass insights to Product and Engineering teams to inform development
- Build scalable training content, including documentation, videos, and quick reference guides tailored to practice areas
- Evangelize Harvey internally and externally as a leader in AI-powered legal technology
WHAT YOU HAVE
- A J.D. and typically 1–3 years of relevant practical experience in legal practice, legal technology or a related role.
- Practical experience building agents, prompts or workflows for legal use cases, plus the legal judgment to know when you need guidance. We are interested in what you have built and how you tested and improved it.
- Clear communication, curiosity about AI and the ability to become fluent in a product quickly through hands-on use.
- An appetite for frequent customer interactions, repeatable delivery and detailed work on useful customer resources.
- Strong follow-through and comfort incorporating direct feedback. We welcome candidates from a range of schools, employers and routes into legal work.
COMPENSATION
$180,000 - $250,000 USD OTE 75/25
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
We're hiring our Customer Success Manager to own the relationship with the schools and districts that partner with Knowt. Own a book of school and district accounts from kickoff through renewal.
Key responsibilities Act as executive sponsor for Uncountable's most strategic accounts, owning the relationship at the highest level. Own GRR, NRR, and account health across your book of business.
Location: UK - Office - London
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
You have built a career carrying a number, and now you want to grow big accounts for the long term. This role is for you. You will own renewals and expansion for 30 to 40 of Tenable's strategic customers, including the largest account in EMEA. Retention and growth in these accounts is now a top priority, so your impact will be visible fast. You will be in front of customers and in the room with senior leaders, working side by side with our Enterprise and Commercial Territory Managers and Solutions Engineers as an equal. This is a sales role with a Customer Success title.
Your Opportunity:
Your mandate is to keep our largest customers and grow them. You will protect recurring revenue, find the next opportunity in every account, and set the standard for what a Principal CSM looks like at Tenable. Keep our biggest customers, and keep them growing strategic customers stay when they see the value. You will make it clear, and make it last.
Own the full renewal cycle for a multi-million book, with retention as your first measure.
Spot churn and downgrade risk early, using adoption data and your own judgement.
Negotiate enterprise contracts that protect revenue and open the door to more.
Turn every account into the next big deal, renewals and expansion are an equal share of the role.
Run strategic discovery with senior stakeholders to uncover high-value opportunities.
Build the business case for upsell and cross-sell across the Tenable platform.
Carry an expansion quota, and take ownership of the number.
Win as one account team, you and the Territory Manager are partners, and you often carry the bigger number.
Plan each account together with Territory Managers and Solutions Engineers.
Lead critical escalations, and bring in Engineering, Support and Professional Services at pace.
Share what you hear from customers, so it shapes our product and service.
Shape what Principal means, this is still a new level for us, and you will help define it.
Set the playbook for renewals and expansion in strategic accounts.
Mentor junior and senior CSMs, and show them what great looks like.
Build the experience and profile that opens a path to team leadership.
What success looks like
By six months: a plan and a trusted forecast for every strategic account, and a senior contact in each one.
By twelve months: retention ahead of baseline, double-digit growth in your book, and a team that looks to you for best practice.
What You'll Need:
A sales background, with a record of meeting or beating quota through renewals, upsell and cross-sell.
Experience of large, complex accounts and enterprise contract negotiation, ideally using a structured method such as MEDDPICC.
The standing to build trusted relationships with senior leaders in large organisations.
Comfort with visibility: you share account status openly and welcome scrutiny.
A team player who shares knowledge freely and enjoys helping others grow.
A hands-on approach: you build your own quotes and keep your own Salesforce records.
Curiosity about new tools, including AI-led churn tracking, and an eye for what the data says.
Availability for three office days a week in Staines, and travel up to 25% of the time.
Interview Process
Recruiter Screen – 1st Stage - Virtual
Hiring Manager Interview – 2nd Stage – Virtual/F2F
Panel Interview - 3rd Stage - F2F
Senior Leader Interview - 4th Stage - Virtual/F2F
Exec Level Call - Final Stage - Virtual
#LI-JG1
#LI-Hybrid
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
ОфисseniorLondon
Boston, Massachusetts, United States
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